Rumford Community Home

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 62% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 32 beds and averages 29.6 residents a day — about 92% occupied, or roughly 2 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.05 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.04 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.72 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.84 hrs/resident/day on weekends vs 4.14 on weekdays — 7% thinner on weekends. RN hours go from 1.05 to 1.01 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 36% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

28 citations, most serious first. The 11 most serious are shown; the remaining 17 are one tap away and print in full.

• Actual harm · Gcited before2025-05-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policies, review of a reportable incident form, and interviews the facility failed to ensure that a resident was free from injury when the facility staff failed to properly transfer a resident causing the resident to sustain a laceration on the nose and several lacerations with hematomas to the head for 1 of 13 residents requiring a mechanical lift for transfers. (Resident #1) Findings: On 5/5/25, The Division of Licensing and Certification received a facility Reportable Incident Form indicating that on 5/4/25 at 1:50 p.m. Resident #1 was being transferred out of bed to a Broda chair using a mechanical lift (hoyer). The legs of the hoyer lift were not opened and the hoyer lift fell over sideways while the resident was in the sling. The resident fell to his/her left side onto the floor resulting in a laceration to the back of the head and the bridge of his/her nose. Review of nurses note dated 5/4/25 at 2:42 p.m., stated, This nurse was called to resident's room. Resident was…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Past Non-Compliance
• Potential for harm · Ecited before2026-04-22 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interview, the facility failed to adequately provide housekeeping and maintenance services necessary to maintain the building in a sanitary, orderly, and comfortable environment on 2 of 2 units (East and West) and the laundry room for 3 of 3 facility observations/tours. (4/21/26 and 4/22/26)Findings:1. On 4/21/26 at 10:27 a.m., a surveyor observed a specialized gel cushion stored on the floor by the window. At this time, in an interview with a surveyor, Certified Nursing Assistant (CNA #1) confirmed the finding.2. On 4/21/26 at 10:50 a.m., a surveyor observed a wash basin on the bathroom floor in Resident room [ROOM NUMBER]. At this time, in an interview with a surveyor, CNA #1 confirmed the finding.3. On 4/22/26 from 11:30 a.m. to 12:00 p.m., a surveyor conducted an Environmental Tour with the Maintenance Director in which the following findings were discussed and/or observed. East Unit:- Resident room [ROOM NUMBER] - A privacy curtain was missing hooks, hanging down and in disrepair.…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2026-04-22 · tag F0657 — failed to keep the care plan current — pattern
  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to review and revise the care plan by an interdisciplinary team (IDT) meeting, which included the participation of the resident and resident's representative, after each Minimum Data Set (MDS) 3.0 assessment, for 7 of 14 residents whose care plans were reviewed (Resident #1, #5, #6, #7, #15, #27, #29). Findings: 1. Review of Resident #6's clinical record revealed an MDS Quarterly Assessment was completed on 4/13/26. Further review of Resident #6's clinical record revealed that an IDT meeting was held 4/9/26 (prior to completion of the assessment). 2. Review of Resident #29's clinical record revealed an MDS Quarterly Assessment was completed on 4/2/26. Further review of Resident #29's clinical record revealed that an IDT meeting was held 3/31/26 (prior to completion of the assessment). 3. Review of Resident #7's clinical record revealed an MDS Quarterly Assessment was completed on 3/3/26. Further review of Resident #7's clinical record revealed that an…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2026-04-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, interviews, and a review of Safety Data Sheets (SDS), the facility failed to ensure that the resident's environment was free of accident hazards relating to the storage of chemicals being properly secured for 1 of 2 days of survey (4/22/26). Findings:Safety Data SheetsPure Bright Germicidal Ultra Bleach4. First Aid MeasuresEye Contact: Immediately flush with plenty of water. After initial flushing, remove any contact lenses and continue flushing for at least 15 minutes.Skin contact: Wash skin with soap and water.Inhalation: Remove to fresh air.Ingestion: Do not induce vomiting. Clean mouth with water and drink afterwards plenty of water. If symptoms persist, call a physician. Micro-Kill Q3 Concentrated Disinfectant, Cleaner & Deodorizer4. First Aid MeasuresInhalation: Remove person to fresh air and keep comfortable for breathing. If experiencing respiratory symptoms: Call a poison center or a doctor. Causes irritation of the respiratory tract. Dizziness. Headache. Skin contact: Take off immediately all contaminated clothing and wash it before reuse. Rinse skin…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2026-04-22 · tag F0730 — pattern
  Observe each nurse aide's job performance and give regular training.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interviews the facility failed to ensure annual performance reviews were completed at least once every 12 months for 3 of 5 Certified Nursing Assistants selected for reviews (CNA) (Staff #2, Staff #4 and Staff #5).Findings:1.Staff #2's was hired 11/1/16. Staff #2's personnel file lacked evidence that an annual performance evaluation was reviewed and signed by CNA #2 in 2024 and 2025.2. Staff #4 was hired 6/20/22. Staff #4's personal file lacked evidence that a performance evaluation was reviewed and signed in 2024 and 2025.3. Staff #5 was hired 12/10/97. Staff #5's personnel file lacked evidence that a performance evaluation was reviewed and signed in 2024 and 2025.During an interview with Director of Nursing and Administrator on 4/22/26 at 11:36 a.m., the DON confirmed that only 3 of the 5 annual reviews were signed by staff. Administrator states they are currently changing the process of annual evaluations because they are done online and they can't see when they are completed.During a follow up interview on 4/22/26 at 11:51 a.m. the Administrator stated…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2026-04-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, interviews, and review of the Food Storage policy (dated 2013), the facility failed to ensure the kitchen was maintained in a clean and sanitary manner for a hood system, floors, a small reach-in standing freezer, a grease trap and a large walk-in freezer; and failed to ensure foods were labeled and dated in a walk-in freezer for 1 of 1 kitchen tour for 1 of 2 days of survey. (4/21/26)Findings:The facility's Food Storage policy, dated 2013 noted: Procedure-13. Leftover food is stored in covered containers or wrapped carefully and securely. Each item is clearly labeled and dated before being refrigerated. 14. Refrigerated Food Storage-f. All foods should be covered, labeled and dated .15. Frozen Foods-c. All foods should be covered, labeled and datedOn 4/21/26 from 9:00 a.m. to 9:30 a.m., a surveyor completed an initial kitchen tour with a cook in which the following findings were observed:- The cook stove hood system was dusty/dirty. - The small reach-in standing freezer had dried food particles and dried liquid residue on the unit shelving and door shelving.…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-04-22 · tag F0557 — isolated
  Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on observations and interviews, the facility failed to promote care for resident in a manner that maintains the resident's dignity by allowing an uncovered colostomy bag to be seen by passersby for 1 of 2 residents (Resident #1) observed for dignity related to urinary/colostomy bags during 1 of 2 days of survey (4/21/26). Findings:On 4/21/26 at 10:30 a.m., a surveyor observed Resident #1's colostomy bag hanging on the side of the bed, containing brownish/reddish waste, visible from the hallway. At this time, in an interview with a surveyor, Resident #1 indicated he/she would like to have it covered and would be embarrassed if people could see it from the hallway. On 4/21/26 at 10:46 a.m., in an interview with a surveyor, Certified Nursing Assistant (CNA #1) confirmed that Resident #1's colostomy bag containing brownish/reddish waste was visible to passersby in the hallway.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-04-22 · tag F0580 — failed to tell family and doctor about changes — isolated
  Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to notify a provider when a resident verbalized desire to self-harm for 1 of 14 residents reviewed during the survey process (Resident [R]#16).Findings: Resident #16 was admitted in 2019 and has diagnoses to include multiple sclerosis, and major depressive disorder. Review of Minimum Data Set (MDS) dated [DATE] revealed Resident #16 had a Brief Interview for Mental Status (BIMS) of 14 of 15 indicating he/she is cognitively intact. Review of Resident #16's clinical record revealed progress note dated 4/14/26 at 8:06 a.m. Behavior Note stating: 'Resident in the dining room for breakfast and was noted to be talking very loudly on the phone. [He/she] was yelling that [he/she] wanted to kill [himself/herself] and that [he/she] did not want to be in this facility anymore. When the cook asked [him/her] if [he/she] needed anything else before [he/she] left the dining room the resident responded, a gun. Per the CNA after this nurse left the dining room [he/she]…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-04-22 · tag F0656 — failed to write and follow a full care plan — isolated
  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview the facility failed to update a care plan to include goals and interventions in the area of suicidal ideation for 1 of 14 sampled residents (Resident (R)#16).Findings: Resident #16 was admitted in 2019 and has diagnoses to include multiple sclerosis, and major depressive disorder.Review of Resident #16's clinical record revealed progress note dated 4/14/26 at 8:06 a.m. Behavior Note stating: 'Resident in the dining room for breakfast and was noted to be talking very loudly on the phone. [He/she] was yelling that [he/she] wanted to kill [himself/herself] and that [he/she] did not want to be in this facility anymore. When the cook asked [him/her] if [he/she] needed anything else before [he/she] left the dining room the resident responded, a gun. Per the CNA after this nurse left the dining room [he/she] continued to say[ he/she] wanted to kill [himself/herself] . Review of R#16's care plan reviewed 3/16/26 [R #16] has a behavior problem (occasionally refuses to eat, verbal outburst to staff, emotional distress by disease process r/t paraplegia,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-04-22 · tag F0814 — failed to dispose of garbage properly — isolated
  Dispose of garbage and refuse properly.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on observations and interview, the facility failed to maintain a garbage storage area in a sanitary condition to prevent the harborage and feeding of pests for 1 of 2 trash dumpsters for 1 of 2 days of survey (4/21/26).Findings:On 4/21/26 at 8:30 a.m., three surveyors observed the top right lid of 1 of 2 dumpsters to be open exposing trash. On 4/21/26 at 8:35 a.m., in an interview with a surveyor, the Administrator confirmed the finding.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-04-22 · tag F0880 — failed to prevent and control infections — isolated
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interviews, the facility failed to conduct an annual review of its Infection Prevention and Control Program (IPCP). Finding:On 4/22/26, initial review of the facility's infection control policies lacked evidence that the facility had developed and implemented written policies and procedures for their IPCP in the areas of hand hygiene and standard and transmission-based precautions.On 4/22/26 at 12:40 p.m. the surveyor discussed the above concern during an interview with the Director of Nursing (DON). At this time, the DON was unable to provide the above policies to the surveyor and stated that she was not sure if the facility had these policies, but that she would look.On 4/22/26 at 1:33 p.m. the DON provided the requested policies, and surveyor review of the policies revealed the following:Facility policy, Hand Hygiene, dated 12/20/2017, last reviewed 7/22/24Facility policy, Standard Precautions Used for All Patients, dated 3/31/23, lacked evidence that the policy has been reviewed and/or revised.Facility policy, Droplet Precautions, dated 3/31/23, lacked…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

CMS files one row per role, so the 27 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in ME