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Ledgewood Manor

200 Route 115, Windham, ME 04062 · For profit - Individual · 60 certified beds · (207) 892-2261 Medicare & Medicaid certified

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Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Oct 2024Resident-funds citation (F0567)1 immediate-jeopardy citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0567)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
744 Roosevelt Trl · (207) 892-7006 · Call to confirm hours
Pharmacy
Walgreens0.6 mi
741 Roosevelt Trl · (207) 893-2562 · Call to confirm hours
Grocery
Hannaford0.8 mi
797 Roosevelt Trl · (207) 892-2532 · Call to confirm hours
Park
18 Mud Pond Rd · (207) 892-1905 · Typically dawn to dusk
Place of worship
6 Sabbady Point Rd

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased32.3%24.4%15.4%worse
Long-stay residents who lose too much weight2.6%5.2%5.4%better
Long-stay residents with a catheter left in their bladder6.2%1.1%0.9%worse
Long-stay residents with a urinary tract infection0.0%2.2%2.0%better
Long-stay residents with depressive symptoms12.4%11.6%6.5%worse
Long-stay residents with falls causing major injury3.5%4.1%3.3%typical
Long-stay residents whose ability to walk worsened22.1%25.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication18.4%17.4%18.9%typical
Long-stay residents given the seasonal flu vaccine58.7%95.5%95.3%worse
Long-stay residents with pressure ulcers2.0%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control36.7%29.2%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table17.5%20.2%17.1%typical
Long-stay hospitalizations per 1,000 resident days0.671.451.67better
Long-stay outpatient ER visits per 1,000 resident days1.742.011.80typical

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.02U.S. median 0.31
Therapy hours / resident / day
0.01hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.02 therapist hours per resident per day in 2026Q1 — more than 1% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.65
RN hours/ resident / day
0.46
LPN hours/ resident / day
2.93
Aide hours/ resident / day
4.04
Total nurse hours/ resident / day
0.52
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 60 beds and averages 47.5 residents a day — about 79% occupied, or roughly 12 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.04 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.65 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.93 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.80 hrs/resident/day on weekends vs 4.14 on weekdays — 8% thinner on weekends. RN hours go from 0.71 to 0.52 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-02-26)
12
at the previous standard inspection (2022-06-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

33 citations, most serious first. The 11 most serious are shown; the remaining 22 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2019-10-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to ensure that hot water temperatures accessible to residents did not exceed 120 degrees Fahrenheit on 2 of 2 resident wings in 5 of 7 resident rooms and 1 shower room during 1 of 4 days of survey. The failure of the facility to ensure that hot water temperatures accessible to residents did not exceed 120 degrees Fahrenheit created the potential for residents to be burned by the domestic hot water. Finding: There are twenty eight (28) resident rooms and 1 whirlpool room in use at Ledgewood Manor. On 10/28/19 four surveyors measured and observed the following hot water temperatures: On Wing 2: -At 9:43 a.m., the hot water temperature in whirlpool hair-washing sink was 125.8 degrees Fahrenheit; -At 9:48 a.m., the hot water temperature in Resident room [ROOM NUMBER]'s bathroom sink was 129.8 degrees Fahrenheit; -At 9:50 a.m., the hot water temperature in Resident room [ROOM NUMBER]'s bathroom sink was 126.8 degrees Fahrenheit; and -At 9:54 a.m., the hot…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-29 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure professional standards of quality were met for controlled medication administration for 1 of 1 resident reviewed. Finding: Record review revealed Resident #1 was admitted in 2019 with diagnoses to include dementia. Resident #1 was admitted to Hospice services on 1/10/25. Review of Resident #1's active physician orders revealed the following: -Order with a start date of 4/9/25 for, Morphine Sulfate (Concentrate) Solution 20 MG/ML [milligrams per milliliter] *Controlled Drug* Give 5 mg by mouth every 30 minutes as needed for PAIN / DISCOMFORT . - Order with a start date of 3/19/25 for, LORazepam Intensol Concentrate 2 MG/ML (LORazepam) *Controlled Drug* Give 0.5 mg by mouth every 15 minutes as needed for ANXIETY . Review of facility-reported incident, dated 4/12/25, states, . [Resident #1's] family members informed nursing staff that the night shift charge nurse .informed the family that she did not have time to give [Resident #1] his/her PRN [as needed] medications as often as they were requesting them. She then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Potential for harm · E2025-02-26 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure that the resident and/or resident representative was provided with written information concerning the right to formulate an advanced directive for 2 of 5 residents (Residents #24, #38), and failed to ensure a physician's order included the resident's preference for resuscitation (Resident #17). Findings: 1. Resident #24 was admitted in August of 2023. A review of the entire electronic medical record lacked evidence that the facility offered or provided the resident and/or resident representative with written information concerning the right to formulate an advanced directive. 2. Resident #38 was admitted in September of 2024. A review of the entire electronic medical record lacked evidence that the facility offered or provided the resident and/or resident representative with written information concerning the right to formulate an advanced directive. 3. Resident # 17 was admitted in December of 2024. A review of the electronic medical record revealed that provider orders did not designate the resident's preferred…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-26 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to complete a baseline care plan, as required, within 48 hours of admission to the facility for 5 of 16 residents sampled. (Resident #38, Resident #39, Resident #242, Resident #243 and Resident #244). Finding: Resident #38 was admitted to the facility in mid September of 2024. The care plan for Resident #38, located in the Electronic Medical Record (EMR), was initiated on 10/2/24. Resident #39 was admitted to the facility in early December of 2024. The care plan for Resident #39, located in the EMR, was initiated on 12/11/24. Resident #243 was admitted to the facility in mid February of 2025. The care plan for Resident #243 located in the EMR, was initiated on 2/20/25. Resident #242 was admitted to the facility in mid February of 2025. The care plan for Resident #242, located in the EMR, was initiated on 2/24/25. Resident #244 was admitted to the facility in mid February of 2025. On 2/25/25 a surveyor was unable to locate a care plan in the EMR for Resident #244. On 2/25/25 at 12:50 p.m. a surveyor met with the charge nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and a review of Safety Data Sheets (SDS), the facility failed to ensure that the resident's environment was free of accident hazards relating to the storage of chemicals and over-the-counter medications for 1 of 3 survey days. (2/24/25) Findings: On 2/24/25 at 9:08 a.m. a surveyor observed a storage room door propped open, cupboards in the room were unlocked and contained the facility's of supply of over-the-counter medications. The administrator was immediately made aware. On 2/24/25 at 9:14 a.m. a surveyor observed a whirlpool #1 room with a door propped open that had a closet door inside with a key in the door. The closet contained a supply of G2-2100 bottles used for surface cleaning and Simoniz hospital disinfecting deodorant. CNA #1 was immediately made aware. On 2/25/25 at 10:00 a.m. a surveyor observed Whirlpool #2 room with a door propped open and found a bottle of G2-2100 on a shelf unsecured next to the sink. A closet door inside Whirlpool #2 was observed with a key in the lock. The closet contained a supply of G2-2100 and Simoniz…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-26 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy and clinical record reviews, observations and interviews, the facility failed to establish a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation by failing to ensure that two people who are authorized to administer medications signed the Shift Count page indicating that they counted all controlled substances at the change of shift for multiple shifts, on 2 of 2 units reviewed. Findings: A review of the facility's policy, Controlled Drug Policy and Procedure, dated 10/4/24, stated Controlled drugs, as determined by the facility, are counted every shift by the nurse/med tech reporting on duty with the nurse/med tech reporting off-duty. The inventory of the controlled drugs must be recorded on the narcotic records and signed for accuracy of count. On 2/24/25 at 11:45 a.m., a surveyor reviewed the Controlled Substance Books and Shift Counts which indicated the facility counts at the change of each shift, approximately 3 times a day. The person authorized to administer medications coming…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record review, the facility failed to ensure the facility was maintained in a clean and sanitary manner for the kitchen counter, fans, ceiling vents and floors. In addition, the facility failed to ensure the kitchen ice machine and food preparation sink were plumbed in accordance with code requirements to prevent food contamination. Further, the facility lacked evidence that the sanitizing bucket and sanitizing sink solutions, dishwashing temperatures were documented and within the appropriate range for 3 of 3 days of survey. Findings: Initial Kitchen Tour: 1. On 2/24/25 from 9:23 a.m. to 9:45 a.m. a surveyor completed a tour of the kitchen with the Food Service Director [FSD] in which the following findings were observed: -The countertop near the food preperation sink had several gauged areas on the surface creating an uncleanable surface. -Two floor fans in the dish room had chipped paint on the front grille and base of fan. -The ceiling vent in the dishwashing room had dust/debris. -The floor in the dishwashing room was soiled and had missing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop a comprehensive care plan that addressed the use of psychotropic drug use and nutrition for 1 of 5 residents reviewed for unnecessary medications. (#21). Finding: Resident #21's February 2025 Medication Administration Record (MAR) indicated that the resident had received the antidepressants Fluoxetine 40 milligrams (mg) once daily since 10/8/24 and Trazodone 100 mg once daily at bedtime since 5/8/24. Resident #21's Minimum Data Set (MDS) 3.0 Annual assessment dated [DATE], under Care Area Assessment Summary, noted Resident #21 would be care planned for Psychotropic Drug use and Nutrition. As of 2/26/25, Resident #21's medical record lacked evidence of a comprehensive care plan in the area of psychotropic drug use and Nutrition. The surveyor confirmed this lack of care plan for psychotropic drug use and in the care area of nutrition in an interview with the Director of Nursing, on 2/26/25 at 11:15 a.m.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, clinical record and policy review, the facility failed to provide a sanitary environment to help prevent the development and transmission of disease and infection related to respiratory care for 1 of 2 residents (Resident's #24). Finding: On 2/24/25 at 11:18 a.m., a surveyor observed a nebulizer machine on a stand next to Resident #24's bed. The face mask and attached tubing was noted to be dated 10/27, and was placed exposed on a shelf of the stand. On 2/24/25 at 11:28 a.m., a surveyor asked the treatment nurse how staff care for nebulizer equipment. The nurse stated tubing is changed weekly and other items are washed every night. The nurse stated I don't have anyone with a nebulizer right now. At this time, the surveyor showed the nurse Resident #24's nebulizer machine and face mask with tubing dated 10/27. The nurse stated he/she did not know why that was there and should have been removed as there is no order for a nebulizer. The nurse then removed the equipment. A review of Resident #24's provider orders noted an active order, dated 10/22/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure that an alleged violation of resident sexual abuse was reported to the State Agency within 24 hours when an incident occurred for 1 of 6 residents reviewed for neglect/abuse (#1). Findings: A review of the facility's Resident Rights Policy Revised on 9/06, on page 2, #4. When an alleged or suspected case of mistreatment, neglect, injuries of unknown source, or abuse is reported, the facility administrator. Or his/her designee, will notify the following persons or agencies of such incident. A. The State Licensing/certification agency responsible for surveying/licensing the facility; and on page 7, Reporting Abuse to State Agencies and Other Entities/Individuals Policy, revised on 9/13/06, page 7, under #1. A. Should an alleged/suspected violation or substantiated incident of neglect, injury of unknown source, or abuse (including resident to resident abuse) be reported, the facility administrator, or his/her designee, will promptly notify the following person or agencies (verbally and written) of such incident: a.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-06-14 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to establish a facility wide Infection Prevention and Control Program (IPCP) which included standards, policies and procedures that are current, based on national standards and reviewed annually for COVID-19. This has the potential to affect all residents. Finding: From 6/12/22 through 6/14/22, the annual Long-Term Care Survey Process was completed. The facility was found to be in noncompliance with F880, F882, F883, F886, and F887. The facility failed to develop written policies and procedures for an Infection Prevention and Control Program, resulting in failure to designate a qualified staff to serve as the Infection Preventionist, failure to screen and determine eligibility for resident vaccinations, and failed to implement routine COVID-19 testing of staff and residents. On 6/12/22, a surveyor requested the Director of Nursing (DON) provide copies of the facility's infection control policies and procedures, including Covid-19, testing, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 22 citations
  • Potential for harm · F2022-06-14 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to designate a qualified staff member to function as the Infection Preventionist, who is responsible for the facility's Infection Control Program. This has the potential to affect all residents in the facility. Finding: On 6/13/22 at 2:30 PM, in an interview with the Director of Nursing (DON), and the Resident Coordinator, the surveyor asked who was designated as the facility's Infection Preventionist (IP). The DON stated the previous Infection Preventionist had not worked at the facility from October 2021 through March 2022. The DON stated the facility did not have a copy of the staff's infection preventionist certificate or evidence of training. The DON stated that she and the Resident Coordinator (a Certified Nursing Assistant - Medications), were presently taking the courses, but had not completed the program. The DON and Resident Coordinator confirmed the facility did not have a designated staff person who had completed specialized training in infection prevention and control.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-06-14 · tag F0886 — failed to test for COVID-19 as required — widespread
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to follow the Centers for Disease Control and Prevention (CDC) guidelines and the Center for Medicare and Medicaid Services (CMS) August 26, 2020, revised 3/10/22, Quality, Survey and Certification Group (QSO)-20-38-Nursing Home (NH) for testing of staff who are not up to date with COVID-19 vaccination. This has the potential to affect all residents at the facility (31 residents). Findings: A review of the CDC Interim Infection Prevention and Control Recommendations to Prevent SARS-CoV-2 Spread in Nursing Homes, Nursing Homes & Long-Term Care Facilities, updated 2/2/22, stated In nursing homes, Health Care Personnel (HCP) who are not up to date with all recommended COVID-19 vaccine doses should continue expanded screening testing based on the level of community transmission as follows: In nursing homes in counties with substantial to high community transmission, these HCP should have a viral test twice a week. A review of the CDC website, covid.cdc.gov/covid-data-tracker, noted on 6/13/22 the county in which the facility is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-14 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to review and revise the care plan by an interdisciplinary team (IDT) meeting, which included the participation of the resident and resident's representative, after each Minimum Data Set (MDS) 3.0 assessments, for 3 of 17 residents whose care plans were reviewed (#11, #24, #26) Findings: 1. On 6/12/22 at 10:43 a.m., during an interview, Resident #11 stated he/she hasn't had an IDT meeting in the past several months and I was supposed to have it in Jan, that didn't happen. On review of Resident #11's clinical record, the surveyor noted an MDS Annual assessment dated [DATE]. The clinical record lacked evidence of an IDT which included the resident, and resident's representative after the 9/29/21 assessment. In addition, the MDS Quarterly assessment dated [DATE], had and IDT meeting on 2/14/22, 31 days late. 2. On review of Resident #24's clinical record, the surveyor noted a MDS Quarterly assessment dated [DATE]. The clinical record lacked evidence of an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-14 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the facility failed to ensure that food was stored, prepared and served in a sanitary manner for 2 of 3 days of survey. Findings The facilities policies: Hood/Filters, revised 10/2010 states, All hoods/filters shall be free of soil build up. and Note: Filters shall be cleaned at least weekly. Hood shall be cleaned at least monthly. Freezer, Walk-in, revised 10/2010 states, All freezers shall be cleaned and sanitized at least once a month and as needed. Procedure #9 wash gaskets, use a brush if needed, and replace when necessary and Note: check all gasket thoroughly, check thermometer. Refrigerator, Reach-in revised 10/2010 states, All refrigerators shall be cleaned and sanitized at least once a month and as needed. #7 Scrub inside and outside, give special attention to: hinges and door frames, gaskets - may need to use a small toothbrush. Refrigerator, Walk-In revised 10/2010 states, All refrigerators shall be cleaned and sanitized at least once a month and as needed. #5 Wash inside and outside surfaces, including the door and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-14 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Facility Assessment review, in-service review, and interview, the facility failed to monitor and ensure Certified Nursing Assistants (CNA) attended the required annual in-service education which included abuse and Dementia in-services for 5 of 5 randomly selected CNA's employed greater than 1 year (#1, #2, #3, #4 & #5). Findings: Review of Page 2 of the Facility Assessment provided at survey, under Resident Profile, Part 1 Diseases/Conditions and cognitive disabilities, under the category Neurological Symptoms, revealed one of the common diagnoses is Non-Alzheimer's Dementia. On 06/13/22, a surveyor requested 5 randomly sampled Certified Nursing Assistants (CNA) annual training records from the Director of Nursing (DON). 1. CNA #1 was hired on 8/27/07. Documentation provided by the facility indicated CNA #1 attended 1.5 hours Dementia training from the facility between 2021 to 2/15/22. There was no record that Dementia training had been completed or Abuse training having been attended by CNA #1. 2. CNA #2 was hired on 8/23/17. Documentation provided by the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to provide maintenance services necessary to maintain the building in good repair and in a sanitary condition for 4 of 17 residents sampled (#17, #18, #26, #29) for 2 of 2 environmental tours. Findings: On 6/12/22 at 10:08 a.m., during the initial tour of the facility, a surveyor observed the following: 1. Resident #17's Broda chair had bilateral arm rests and footrest that were ripped/torn. The wall behind the residents bed had a circular area approximately 1.5' of marred wall with exposed sheetrock and above the headboard was another large area of marred wall with sheet rock exposed. On 6/13/22 at 11:20 a.m., during an interview with Resident #17's representative, he/she stated the marred wall has been like that quite a while. 2. Resident #18's Broda chair had bilateral arm rest that were ripped/torn the entire length of arm rests. 3. Resident #26's wheelchairs right arm rest was ripped with the plastic coating peeled off. 4. Resident #29's Broda chair had bilateral arm rests and footrest that were ripped/torn. On 6/12/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-14 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record reviews, the facility failed to coordinate assessments for Pre-admission Screening and Resident Review (PASRR) Level I and Level II program for 1 of 4 records reviewed. (#12) Findings: Resident #12 was admitted to the facility on [DATE]. Resident #12's medical record indicated that he/she has a diagnosis of Down Syndrome. The medical record lacked evidence that the PASRR Level I Screen was forwarded to the State Mental Health Authority to determine if the resident met the State of Maine's definition of a serious mental health disorder and to determine if a Level II assessment was needed. On 6/13/22 at 12:50 p.m., in an interview with the surveyor the Director of Nursing he/she confirmed that there was no referral made for PASRR Level I and Level II.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-14 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to screen and determine eligibility for immunizations for 1 of 9 residents reviewed for pneumococcal and influenza vaccinations (#13). Finding: A review of the facility's Immunization Policy, with an adopted date of 1/12/08, stated The influenza and pneumonia vaccine will be offered to residents during all months recommended by the Center for Disease Control, which is usually October 1st through March 31st of each year. The dosage will be given per the physician's order. The pneumonia vaccination history of each resident will be reviewed on admission in the event that it is not current a vaccination will be offered and administered per CDC recommendations and doctor's orders. All residents will be screened on admission for pneumococcal/influenza immunization. If the status of the resident is unknown or never given the vaccine, the resident will be offered immunization. A review of Resident #13's clinical record indicated he/she was admitted on [DATE]. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-14 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to screen and determine eligibility for immunizations for 1 of 9 residents reviewed for COVID-19 vaccinations (#13). Finding: During a review of the facility's list of residents who had refused vaccination for COVID-19, the surveyor noted Resident #13's immunization status was listed as unknown for COVID-19. A review of Resident #13's record indicated he/she was admitted on [DATE]. On 6/13/22 at approximately 3:30 pm, the Resident Coordinator stated Resident #13's immunization status had been requested by the physician several times and not yet received. The Resident Coordinator confirmed that Resident #13's record did not contain evidence of attempts made to request information from the physician, and that Resident #13 had not been screened yet for eligibility of vaccinations. On 6/14/22 at 11:10 am, in a discussion with the Administrator, Director of Nursing, and the Resident Coordinator, it was confirmed the facility did not have current policies and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-10-31 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to review and revise a care plan related to fall risks on 1 of 1 residents reviewed for accidents (Resident #21) and failed to review and revise care plans by an interdisciplinary team, which included the participation of the resident and resident's representative, after each assessment, for 5 of 18 residents whose care plans were reviewed (Resident #20, #21, #24, #36 and #42). Findings: 1. On 10/28/19 at 12:37 p.m., a family member of Resident #36 stated in a interview with the surveyor that he/she could not recall being invited to any care plan meetings. The surveyor reviewed the clinical documentation of Resident #36, which included reviews of 2 quarterly Minimum Data Set (MDS) assessments dated 7/13/19 and 10/13/19. Further review of the clinical documentation lacked evidence of an interdisciplinary team (IDT) meeting to review and revise the care plan related to the 7/13/19 MDS. The clinical record did indicate on an Interdisciplinary Team Meeting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-31 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record reviews and interview, the facility failed to ensure that a care plan was developed for the use of blood thinners 1 of 5 sampled residents reviewed for unnecessary medications (Resident #6). Finding: Documentation on Resident #6's Minimum Data Set (MDS) admission Assessment, dated 4/30/19, indicated the Resident received a blood thinner (Coumadin). On review of the Resident's comprehensive care plan, dated 4/30/19, the surveyor noted, [Resident #6] had received coumadin for 4 days out of the 7 day look back period. The surveyor could not locate in the care plan any further directions on the care/approaches/interventions of the coumadin. On 10/29/19 at 2:00 p.m., in an interview with the MDS Coordinator, a surveyor confirmed the finding.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-31 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interviews and clinical record review, the facility failed to develop a discharge summary which included a recapitulation of the resident's stay, a final summary of the resident's status, and reconciliation of all the resident's pre- and post-discharge medications for 1 of 1 residents reviewed for discharge to the community (Resident #43). Finding: On review of Resident #43's clinical record, a surveyor noted an admission date of 7/24/19. Resident #43 discharge back to the community with home health services on 8/24/19. The surveyor could find no evidence in the clinical record of a recapitulation of the Resident's stay, a final summary of his/her status or a summary of the Resident's pre- and post-discharge medications in the hard or electronic clinical record. During an interview with the Director of Nursing on 10/30/19 at 11:02 AM, the surveyor confirmed that a summary of the Resident's stay was not completed.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-31 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interviews and record review, the facility failed to provide recommended nutritional services to 1 of 1 residents (#4) reviewed with a significant weight loss. Finding: During a clinical record review a surveyor noted a Registered Dietitian's (RD) documentation, dated 9/6/19, which indicated a significant weight loss at 7% x1 month with a noted decline in health status with by mouth intake of food insufficient to meet nutritional needs. The RD documentation indicated that an oral liquid supplement was recommended. On further review of the clinical record, a surveyor noted that the oral supplement recommended on 9/6/19 was not implemented until 10/10/19 via physician's telephone orders, 33 days after the dietary recommendation. The surveyor confirmed with the Director of Nursing that the RD's recommendation was not followed in a timely fashion.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-31 · tag F0838 — failed to assess facility resources and resident needs — isolated
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to review and update the facility assessment at least annually (between 7/2018 and 7/2019) to determine what resources are necessary to care for its residents competently during day-to-day operations. Finding: On 10/29/19 at 10:00 a.m., the Administrator provided the surveyor with the Ledgewood Manor Facility Assessment, originally dated 11/2017 and updated on 7/23/18. The surveyor could not locate any further evidence that a review or update of the assessment was completed by 7/23/19. In an interview on 10/29/19 at 3:15 p.m., the surveyor confirmed in an interview with the General Manager that the review and revision of the facility assessment was not completed in the past 15 months.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-31 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure 1 of 5 residents (Resident #16) reviewed for immunizations received a pneumococcal vaccination. Finding: During a review of Resident #16's immunization record, the surveyor noted that on 1/23/19, the pneumococcal polysaccharide vaccine (PPSV 23) and Pneumococcal Conjugate Vaccine (PCV 13) information sheets, explaining the risks and benefits of the vaccinations, was offered to the resident's representative. The representative gave consent for the administration of the vaccine. The surveyor could not locate evidence that Resident #16 received either of the vaccinations. On 10/31/19 at 10:28 a.m., the surveyor confirmed in an interview with the Infection Preventionist that Resident #16 was not given the pneumococcal vaccination after the resident representative provided informed consent.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-02-26 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to issue a written transfer/discharge notice to a resident or their legal representative for a facility-initiated transfer/discharge for 3 out 3 of of sampled residents transferred/discharged to an acute care facility.(#6, #21 & #40) Findings: 1. Documentation in Resident 6's clinical record indicated that he/she was transferred to an acute hospital in early February of 2025 and subsequently admitted . The clinical record lacked evidence that the facility issued a written transfer/discharge notice to the resident and/or legal representative. 2. Documentation in Resident 21's clinical record indicated that he/she was transferred to an acute hospital in early December of 2024. The clinical record lacked evidence that the facility issued a written transfer/discharge notice to the resident and/or legal representative. On 2/26/25 at 11:15 a.m., in an interview with a surveyor, the Director of Nursing (DON) confirmed that she was unable to locate evidence that the facility issued a written transfer/discharge notice to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-02-26 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to issue a written bed hold notice to a resident, known family member or legal representative for 3 of 3 sampled residents who had been transferred to an acute care facility (#6, #21, & #40). Findings: Documentation in Resident #6's clinical record indicated that he/she transferred to an acute care hospital in early February of 2025 and subsequently admitted . The clinical record lacked evidence that the facility issued a written bed hold notice to the resident, a family member, or legal representative upon transfer. Documentation in Resident #21's clinical record indicated that he/she transferred to an acute care hospital in early December of 2024. The clinical record lacked evidence that the facility issued a written bed hold notice to the resident, a family member, or legal representative upon transfer. On 2/26/25 at 11:15 a.m., in an interview with a surveyor, the Director of Nursing (DON) confirmed that she was unable to locate evidence that the facility issued a written bed hold notice to the resident, a family…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-02-26 · tag F0637 — pattern
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to conduct a comprehensive Minimum Data Set 3.0 (MDS 3.0) assessment within 14 calendar days after a resident experienced a significant change of condition and hospice services were initiated for 3 of 16 sampled residents (Resident #23, Resident #29, and Resident #31). Finding: The Resident Assessment Instrument (RAI) Version 3.0 Manual, Chapter 2, page 2-23 reads that a Significant Change in Status Assessment (SCSA) is required to be performed when a terminally ill resident enrolls in a hospice program (Medicare-certified or State-licensed hospice provider) or changes hospice providers and remains a resident at the nursing home. The Assessment Reference date (ARD) must be within 14 calendar days from the effective date of the hospice election (which can be the same or later than the date of the hospice election statement, but not earlier than). A SCSA must be performed regardless of whether an assessment was recently conducted on the resident. This is to ensure a coordinated plan of care between the hospice and nursing home…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-06-14 · tag F0567 — failed to protect residents' money held by the home — widespread
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to deposit the resident's personal funds into an interest bearing account for all residents having personal funds with the facility. Finding: On 6/12/22 at 10:05 am, Resident #15 stated that he/she had a personal funds account managed by the facility and did not know if the account earned interest. A review of the last quarterly statement for Resident #15's account, dated 3/31/22, revealed a balance in excess of $100, with no interest paid. On 6/13/22 at 3:05 pm, the facility's Business Office manager confirmed that the resident's personal trust account does not accrue interest. A review of the facility's Policy for Resident Funds, undated, did not indicate resident personal funds would be placed in interest bearing accounts. On 6/14/22 at 11:10 am, the Administrator stated resident accounts had always received interest, but that during the many staffing changes in the business office over the past couple of years, this had been missed.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2022-06-14 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of the Quarterly Quality Performance improvement Committee meeting attendance sheets and interview, the facility failed to ensure that the Medical Director attended 2 of 5 quarterly meetings. In addition, the facility failed to ensure that a Infection Preventionist attended 5 of 5 meetings and the Director of Nursing attended 1 of 5 meetings. Findings: A review of the Quarterly Quality Assurance and Professional Policy Review meeting attendance sheets indicated that the Medical Director did not attend the 12/15/21 and 3/16/22 quarterly meetings. The Quality Assurance Performance Improvement Committee meeting attendance sheets also indicated that a Infection Preventionist did not attend the 3/9/21, 6/8/21, 9/7/21, 12/15/21 and 3/16/22 quarterly meetings and the Director of Nursing (DON) did not attend the 3/9/21 Quarterly meeting. On 6/14/22 at 3:00 10:00 a.m , during an interview with the Administrator, the surveyor confirmed that the findings above.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2019-10-31 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to issue written transfer/discharge notices to the residents or their legal representative for facility-initiated transfers/discharges for 2 of 2 sampled residents transferred/discharged to an acute facility (Resident #23 and #44). Findings: 1. Documentation in Resident #44's clinical record indicated that he/she transferred to an acute care hospital on 9/1/19 and was subsequently admitted . The clinical record contained no evidence that the facility issued a transfer notice to the resident and a family member or legal representative at the time of transfer. On 10/30/19 at 2:30 p.m., in an interview with the Social Worker on 10/30/19 at 2:30 p.m., the surveyor confirmed there is no evidence that a written notice of transfer/discharge was provided to the resident or his/her representative. 2. Documentation in Resident #23's clinical record indicated he/she was transferred/discharged to an acute care facility on 10/6/19. The resident returned on 10/10/19 to the facility and later in the day on 10/10/19 was again…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2019-10-31 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on performance evaluation review and interview, the facility failed to complete a performance evaluation at least every twelve months for 4 of 4 Certified Nurse Assistants (C.N.A.) (C.N.A. #1, 2, 3 and 4). Findings: 1. A review of C.N.A. #1's performance evaluations, with a hire date of 11/30/17, indicated there was no performance evaluation completed for 2018. 2. A review of C.N.A. #2's performance evaluations, with a hire date of 8/23/17, indicated no performance evaluations for 2018 and 2019. 3. A review of C.N.A. #3's performance evaluations, with a hire date of 8/29/11, indicated there was no performance evaluations for 2018 and 2019. 4. A review of C.N.A. #4's performance evaluations, with a hire date of 10/7/14, indicated there was no performance evaluation for 2018 and 2019. On 10/30/19 at 8:00 a.m., in an interview with the Director of Nursing and Resident Coordinator, the surveyor confirmed these findings.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
BENNETT, EDISONIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF51%since 01/01/1980
BENNETT, JEANIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST49%since 02/11/1980
BENNETT, NATHANIELIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 02/22/2015
BROWN, JESSICAIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 05/31/2021
PREFERRED THERAPY OUTPATIENT SERVICES OF ME, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/14/2025
CADIGAN, CATHARINEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024

CMS files one row per role, so the 12 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in ME

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maine Medicaid page.

Typical monthly cost in Maine
$13,976/mo
Nursing home (semi-private)
$14,904/mo
Nursing home (private)
$8,205/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 205137. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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