No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Riverside Commons Rehab and Nursing Center, LLC

16391 Rotunda Dr, Dearborn, MI 48120 · Non profit - Corporation · 196 certified beds · (313) 253-9700 Medicare & Medicaid certified

Call the home — (313) 253-9700 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Apr 20263 actual-harm citations1 Medicare payment denial
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (23) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
Tri-Rehab0.5 mi
3361 Greenfield Rd · (313) 593-1703 · Call to confirm hours
Pharmacy
3200 Greenfield Rd · (888) 313-6337 · Call to confirm hours
Grocery
Kroger0.9 mi
15255 Michigan Ave · (313) 827-4022 · Call to confirm hours
Park
3901 Greenfield Rd · Typically dawn to dusk
Place of worship
16350 Rotunda Dr · (313) 757-3031

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.5%10.8%15.4%better
Long-stay residents who lose too much weight4.2%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.6%0.8%0.9%better
Long-stay residents with a urinary tract infection1.5%1.5%2.0%better
Long-stay residents with depressive symptoms0.0%4.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.0%3.0%3.3%better
Long-stay residents whose ability to walk worsened9.4%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication4.8%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers12.1%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control9.8%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table14.9%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.5%1.1%1.4%typical
Short-stay residents given the seasonal flu vaccine92.8%79.5%79.4%better
Short-stay residents rehospitalized after admission21.3%24.0%22.6%typical
Short-stay residents with an outpatient ER visit9.0%11.7%12.0%better
Long-stay hospitalizations per 1,000 resident days1.531.841.67typical
Long-stay outpatient ER visits per 1,000 resident days1.221.641.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

63.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 260 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

63.1%U.S. median 51.5%
Got home and stayed home
9.6%U.S. median 10.7%
Went back to hospital
53.8%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 53.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 119 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 37% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF63.1%CMS range 56.8–68.251.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.6%CMS range 6.8–12.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge53.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge44.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge63.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified72.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge96.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.2%CMS range 4.1–9.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.941.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.47
RN hours/ resident / day
1.30
LPN hours/ resident / day
1.30
Aide hours/ resident / day
3.07
Total nurse hours/ resident / day
0.22
RN hoursweekends
36.5%
Total nursing turnover
7.1%
RN turnover

How full it usually is: this home is certified for 196 beds and averages 99.0 residents a day — about 51% occupied, or roughly 97 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.07 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.30 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.64 hrs/resident/day on weekends vs 3.24 on weekdays — 19% thinner on weekends. RN hours go from 0.57 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 36% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2026-04-09)
4
at the previous standard inspection (2025-03-19)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

23 citations, most serious first. The 13 most serious are shown; the remaining 10 are one tap away and print in full.

  • Actual harm · Gcited beforedisputed · IDR2026-06-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 3034793.Based on observation, interview and record review, the facility failed to lock one resident's bed and failed to stop repositioning a resident at their request during a brief change for one (R504) of three residents reviewed for falls, resulting in R504 falling from the bed, injuring their head and knee with subsequent hospitalization related to a fracture.Findings include:A review of an intake submitted to the State Agency revealed the following: Complainant (Family Member A) states that (R504) fell about two weeks ago, maybe longer. (Family Member A) states the aide (Certified Nurse Aide), (CNA D) was changing (R504) brief, rolled (R504) over, the bed wasn't locked so (R504) rolled to the floor. (Family Member A) states (R504) hit the floor hard and hit (their) head and there was no follow up to examine for injury. (Family Member A) states (R504) been complaining of a lot of pain since the fall, migraine, pain in her back, shoulder and lower legs. (Family Member A)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Actual harm · G2026-03-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2961759.Based on interview and record review, the facility failed to implement interventions and skin treatments as prescribed to prevent the development or worsening of pressure ulcers for two (R703 and R708) of five residents reviewed for pressure ulcers resulting in R703 and R705 developing stage 3 pressure ulcers (total loss of skin, exposing fatty tissue) to the coccyx area while in the facility.Findings include:The State Agency received a complaint that R708 developed a pressure ulcer at the facility.R708:According to R708's closed Electronic Health Record (EHR), R708 re-admitted to the facility on [DATE] with multiple diagnoses that included surgical repair in the cervical region of C3-C6, diabetes, and metabolic encephalopathy. On 12/12/25, the Clinical admission Assessment Section 5 - Skin Condition indicated R708 had no ulcers, no skin problems, and no skin treatments. A skin assessment dated [DATE] identified R708 to have MASD (moisture associated skin disorder) on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-02-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a safe wheelchair transport for one (R15) of seven residents reviewed for accident hazards, resulting in a fracture with subsequent wound, pain, and decreased activities of interest due to the inability to participate. Findings include: On 2/27/2024 at 9:58 AM R15 was observed in bed wearing a hospital gown. R15's heel boots were observed on R15's wheelchair. When R15 was asked the purpose of the heel boots, R15 stated, The boots are for my feet when I sit in my wheelchair, so my feet don't slip off the footrests. When asked have your feet slipped off the foot rests, R15 replied, Yes I broke a bone and now I can't get up. My ankle hurts. When asked what happened to her left ankle R15 replied, Activities (staff) were bringing me back to my room and my left boot fell off the footrest and pulled my ankle and foot. That was the most painful thing I have had to put up with. The bad part is I can't get out of bed now because I'm waiting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake 3034793.Based on interview and record review, the facility failed to perform a post-fall assessment in a timely manner and failed to ensure a radiology exam was completed for one (R504) of four residents reviewed for a change in condition resulting in the delay of medical care/treatment.Findings include:Review of an intake submitted to the State Agency revealed the following: Complainant (Family Member A) states that (R504) fell about two weeks ago, maybe longer. (Family Member A) states the aide (Certified Nurse Aide), (CNA D) was changing (R504) brief, rolled (R504) over, the bed wasn't locked so (R504) rolled to the floor. (Family Member A) states (R504) hit the floor hard and hit (their) head and there was no follow up to examine for injury. (Family Member A) states (R504) been complaining of a lot of pain since the fall, migraine, pain in her back, shoulder and lower legs. (Family Member A) states requested facility to send (R504) to the emergency, resident was sent to (the hospital on) 6/4/26.On 6/23/26 at 9:45 AM, Family Member A was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-06-24 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake 3034793.Based on interview and record review the facility failed to ensure an X-Ray was completed in a timely manner for one resident (R504) of three residents reviewed for physician orders, resulting in radiology orders not being executed for R504 after a fall. Findings include:On 5/23/26 at 9:45AM, Family Member A was asked about R504's fall. Family Member A said R504 fell off the bed during care. Family Member A said the facility did not send R504 to the hospital until (Family Member A) insisted they (the facility) send R504 to the hospital. Family Member A said R504 did not return to this facility after hospitalization. R504 was admitted to another long-term care facility.A review of R504's electronic medical record (EMR) revealed an admission to the facility on 3/11/26 with the diagnosis of Intracerebral Hemorrhage (bleeding inside the brain), Muscle Weakness, Falls, Cerebral Infarction (an ischemic stroke, is the pathologic process that results in an area of necrotic tissue in the brain) Hemiplegia and Hemiparesis affecting left dominant side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Fcited before2026-04-09 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain best practices in the food service area and maintain cleanliness of ice machines resulting in the potential to spread food borne illness to all residents that consume food from the kitchen. Findings Include:On 04/07/2026 at 9:17 AM observed a container with unidentified food inside and no date or label in the main walk-in cooler. Dining Director (DD) A removed the bin to be labeled.According to the 2022 FDA Food Code section 3-501.17 Ready-to-Eat, Time/Temperature Control for Safety Food, Date Marking. (A) Except when PACKAGING FOOD using a REDUCED OXYGEN PACKAGING method as specified under S 3-502.12, and except as specified in (E) and (F) of this section, refrigerated, READY-TOEAT, TIME/TEMPERATURE CONTROL FOR SAFETY FOOD prepared and held in a FOOD ESTABLISHMENT for more than 24 hours shall be clearly marked to indicate the date or day by which the FOOD shall be consumed on the PREMISES, sold, or discarded when held at a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-09 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store insulins in accordance with pharmacy and manufacturer's recommendation in two of six medication carts reviewed for safe storage of medications and biologicals resulting in the potential for decreased efficacy of the insulin.Findings include:On [DATE] at 8:53 AM during inspection of medication cart #3 on Unit A with Licensed Practical Nurse (LPN) M, 8 of 14 insulin Kwik Pens (disposable, prefilled, multi dose injection device to deliver insulin) in the medication cart were not stored in accordance with pharmacy recommendations labeled on the Kwik Pen. Both the Kwik Pens and the bags they were stored in had pharmacy labels that read: Keep Refrigerated and Good for 28 days after opened. Five Kwik Pens were observed to be opened and in use without any 'open date' on them. LPN M acknowledged there was no 'open date' and therefore no way to determine how long the Kwik pens had been in use.One Kwik Pen was open, had an 'open date' of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assist the resident in developing and implementing an advance directive upon admission for one (R118) of five residents reviewed for advance directives. Findings include:On [DATE] at approximately 10:00 AM, R118 was observed in their room preparing for a doctor's appointment. The resident was alert and answered questions appropriately. R118's family member was at the bedside. A record review was conducted of R118's electronic health record (EHR) and revealed a most recent admission date of [DATE] with diagnoses that included chronic obstructive pulmonary disease, Parkinson's disease, hypertension, anemia, bipolar disorder, major depressive disorder, restless leg syndrome, and chronic pain. A physician order in the EHR dated [DATE] indicated Full Code (a term used to communicate to staff to start chest compressions or other life-saving measures if a person's heart or breathing stops). The EHR did not contain any documents or statements by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to immediately report an injury of unknown origin to the State Agency for one vulnerable resident (R83) of one resident reviewed for abuse.Findings include:On 04/07/2026 at 12:17 PM, R83 was observed in bed with their eyes closed. R83 did not answer to name called. On 04/08/2026 at 09:45 AM, R83 was observed sitting in the dining room in their wheelchair. R83 was asked how they were feeling and if they remembered how they hurt their hip. R83 was not able to respond appropriately to questions.A review of R83's electronic medical record (EMR) revealed an initial admission to the facility on [DATE] with the diagnoses of Dementia, Dysphagia, Fracture of Right Foot, Fracture of Humerus, Seizure, Right Knee Osteoarthritis, And History of Falls. R83 was readmitted to the facility on [DATE] with the diagnosis of a Fracture of Superior Rim off the Right Pubis, (a type of break in a person's pelvis; pelvic ring break are usually caused by falls in elderly patients…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide toileting assistance in a timely manner for one (R43) of two residents reviewed for ADLs (Activities of Daily Living), resulting in R43 having an incontinence episode in the bed. Findings include:On 4/07/2026 at 9:03 AM, R43 was observed in their room, seated on the edge of their bed looking out the doorway with the call light on. R43 stated, I'm waiting for her to come back with the lift. I have to go to the bathroom. I put the light on, and they come in here turn it off and say they will be right back with the lift and another CNA, but it takes a while. I have waited about 10 minutes already, so I put the light back on. At 9:06 AM, Certified Nurse Assistant (CNA) H entered the room, turned the call light off and said, I haven't forgot about you. I have to get help. I'll be back in a minute. At 9:14 AM, CNA H came back in the room and said, Another resident is using the lift right now. Do you want to use a bed pan instead? R43…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide nebulizer treatments as ordered for one resident (R57) of three residents reviewed for respiratory care.Findings include:On 4/07/2026 at 10:23 AM, R57 was observed in his room sitting in a wheelchair. R57's nebulizer mask was observed on the floor near the nightstand. When R57 was asked about the nebulizer mask R57 stated, They don't always give the nebulizer to me and I need it. I was taking it daily at home and in the hospital. It helps. I'm short of breath when I move around. R57 was alert and oriented to person, place, and time during the interview.On 4/08/2026 at 1:20 PM, R57 was interviewed about his nebulizer treatment and said he did not get the treatment. R57 stated, I was on the nebulizer at home for six years, I'm always short of breath I want the nebulizer it helps. They stopped giving it to me. I've asked them, I asked the nurse for it.On 4/08/2026 at 2:20 PM, Licensed Practical Nurse (LPN) N was interviewed and said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to promptly notify the health care provider of laboratory results for one (R118) of one resident reviewed, resulting in a potential delay in treatment. Findings include:On 4/7/2026 at approximately 10:00 AM, R118 was observed in their room preparing for a doctor's appointment. The resident appeared alert and communicated appropriately during the interaction. R118's family member (FM T) was at the bedside and said they thought R118 had a urinary tract infection but was unsure if an antibiotic was ordered. On 4/8/2026 at approximately 12:05 PM, R118 was asked if they were still experiencing burning with urination, and they responded yes. A record review was conducted of R118's electronic health record (EHR) and revealed a most recent admission date of 3/28/2026 with diagnoses that included chronic obstructive pulmonary disease, Parkinson's disease, hypertension, anemia, bipolar disorder, major depressive disorder, restless leg syndrome, and chronic pain. There was no physician order for an antibiotic. A nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to communicate transmission-based precautions for one resident (R48) of four residents reviewed for infection prevention and control, resulting in the potential for spread of infection among residents, staff, and visitors. Findings include:On 4/8/2026 at approximately 9:20 AM, R48 was observed in their room, in bed. An equipment caddy was observed mounted to R48's door which held personal protective equipment (PPE). The PPE observed in the caddy included gloves, face masks, and gowns. There was no signage on the door indicating what type of transmission-based precautions were in place or what type of PPE was to be worn to enter the room and provide care. On 4/8/2026 at approximately 1:10 PM, Licensed Practical Nurse K (LPN K) was interviewed regarding R48's transmission-based precautions. LPN K confirmed R48 had influenza A and staff were to wear PPE upon entering the room. When asked how she knew what type of precautions were needed, LPN K…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 10 citations
  • Potential for harm · Fcited before2025-03-19 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Properly clean and sanitize a thermometer stem prior to insertion into prepared food; 2. Ensure items stored in resident refrigerators were properly labeled with resident's name and expiration date; 3. Ensure pans were properly cleaned and allowed to air dry before stacking. These deficient practices had the potential to affect all the residents who consumed food from the kitchen, resulting in the increased likelihood for food borne illness. Findings include: On 3/17/25 at 11:18 AM, Dietary Aide (DA) F was observed in the facility's sub-kitchen taking the temperature of the following prepared foods in this order: turkey burger, mechanical soft turkey burger, pureed turkey burger, pureed sweet potatoes, gravy, pureed cauliflower soup, regular cauliflower soup, and sweet potato fries. DA F used a paper towel to wipe off the thermometer stem prior to inserting it into each food item. When queried about using a paper towel on the thermometer stem between taking food temperatures, DA F stated, I was told to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-19 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a bedpan timely for one incontinent resident (R11) of one resident reviewed for dignity, resulting in verbalizing feelings of embarrassment and frustration. Findings include: On 3/17/2025 at 10:47 a.m. R11 reported having a bowel movement in bed after turning on the call light for assistance that took over thirty minutes for a staff to answer the call light. During an interview R11 stated, I felt nasty because I did something nasty on myself. I felt angry, frustrated, and embarrassed. I wouldn't say this if I didn't mean it. I was so upset because I don't have bowel movements on myself. On 3/17/2025 at 10:55 a.m. assigned Certified Nursing Assistance (CNA) K was interviewed regarding resident's care. CNA K was asked if R11 was upset about having a bowel movement in bed because no one provided the resident with a bedpan. CNA K stated, Yes, the resident call light was on along with others at the same time. By the time I got to her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-19 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify in a timely manner the Resident Representative (RR) for one resident (R24) of a change in condition requiring treatment, resulting in the RR not having the opportunity to participate in medical decisions regarding R24's health. Findings include: A review of the clinical record for R24 documented an initial admission date of 1/12/21. R24's diagnoses included dementia, pressure ulcer of sacral region-stage 4, congestive heart failure, and cerebral infarction. R24's spouse was listed as the responsible party and emergency contact. R24's son was listed as the RR. A Minimum Data Set assessment dated [DATE] documented severe cognitive impairment. Additional review of R24's clinical record documented in part the following: 1. Wound care progress note dated 3/11/25: (R24) present with an acute skin tear of the right midline buttock. The wound is for initial evaluation. The wound was classified as a skin tear, length 0.91 centimeter (cm) and width 3.18…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain a medication for a rare cardiac condition in a timely manner for one resident (R143). Findings include: A review of the clinical record for R143 documented an admission into the facility on 3/10/25 with diagnoses that included sepsis due to pseudomonas (a life-threatening infection caused by bacteria), cognitive communication deficit, and organ-limited amyloidosis (abnormal buildup of insoluble, elongated proteins primarily within a single organ) congestive heart failure. The hospital Discharge summary dated [DATE] documented that R143 was to continue taking 61 mg of tafamidis (tafamidis [Vyndamax] is an oral medication used to treat a rare and progressive heart disease) by mouth daily. Additional review of R143's clinical record documented in part the following: Progress note of 3/13/25 at 2:29 PM: Received resident in bed awake, alert with confusion present. Resident received shift medications whole tolerated well no adverse reactions observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-29 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to maintain sanitary conditions in the kitchen and its support spaces resulting in an increased potential for cross contamination of food and foodborne illness, potentially affecting the facility's total census of 76 residents. Findings include: 1. On 2/27/24 at 10:21 AM, the IL kitchen dish machine was observed by the surveyor being tested by Assistant Dining Director, staff B, via a temperature sensing plate. Upon the dish machine's cycle finishing the surveyor asked staff B what the final rinse temperature read to which they replied, 160 degrees F. At this time the surveyor inquired with staff B on what they would normally do in a situation like this to which they replied, test it again. On 2/27/24 between 10:23 AM - 10:32 AM, two additional tests were conducted by staff B on the dish machine via a temperature sensing plate revealing the same temperature reading as the original test. At this time Dining Services Director, staff A, stated, I'll call maintenance to contact the service company. We will use the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-29 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation has three deficient practices. Deficient practice #1. Based on interview and record review, the facility failed to establish a comprehensive Infection Control Program that conducted annual review of policies/procedures and calculated monthly facility acquired infection (FAI) rates, resulting in the potential for staff to be unaware of current national standards of practice for infection control and prevention and missed opportunities to identify trends in FAI, resulting in the potential delay in implementing corrective actions. Findings include: On 2/29/24 at 9:21 AM, the facility's infection control program was reviewed with the Infection Preventionist (IP) and revealed the following: 1. The IP acknowledged that the following documents had not been reviewed at least annually to ensure they were current and in keeping with national standards of practice: - List of communicable diseases to report titled, Type and Duration of Isolation was last updated 8/29/2017. - Policy titled, Influenza & Pneumococcal, dated August 2019. - Policy titled, Isolation - Categories of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-29 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two residents (R17 and R31) out of five residents reviewed for immunizations, were currently educated and offered a pneumonia immunization, resulting in the potential for development and spread of pneumonia among vulnerable residents in the facility. Findings include: On 2/29/24 at 2:10 PM during an interview and record review with the Director of Nursing (DON), the following residents did not have documentation of a current pneumococcal immunization or refusal: - The Electronic Health Record (EHR) for Resident #17 (R17), most recently admitted on [DATE] and was over [AGE] years of age, documented the pneumococcal vaccine was offered on 10/26/20 and it was declined. No other offer for pneumococcal immunization was documented. - The EHR for Resident #31 (R31), most recently admitted on [DATE] and was over [AGE] years of age, provided no documentation that pneumococcal education and/or immunization was offered or refused. On 2/29/24 at 3:05 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-29 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the first-floor shower room was maintained in a clean and sanitary manner, resulting in the residents' environment not being homelike and the potential for spread of harmful pathogens. This deficient practice has the potential to affect all 27 residents who reside in rooms 125 to 145. Findings include: On 2/27/2024 at 10:08 AM, the following observations were made of the shower room used by residents in rooms 125-145, a bag of used and soiled towels were on the floor and left on a cart in the shower room. On 2/28/2024 at 9:00 AM in an observation of the shower room with Certified Nursing Assistant (CNA) K revealed trash on the floor drain, soiled towels lying on a cart, used empty shampoo bottles left on the grab bars in the shower room. CNA K stated that there should not be soiled towels and garbage left after giving a resident a shower. On 2/29/2024 at 11:15 AM, the Director of Nursing (DON) was interviewed and revealed that the shower room should be cleaned after each use it and should not be left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a catheter bag (a collection device for urine) was not visable to others for one (R262) of one resident reviewed for dignity with catheter usage, resulting in the R262's dignity not being preserved and the potential for the feelings of embarrassment. Findings include: On 2/27/2024 at 11:09 a.m., R262 was observed sitting in a wheelchair with a foley catheter anchored behind the wheelchair visible from the doorway. R262's foley catheter bag was observed with bloody urine. During an interview with R262 regarding the uncovered foley catheter bag, R262 stated, Yes, I would like to have my foley catheter bag covered. They don't do what they supposed to do around here. Why wouldn't I get one. On 2/28/2024 at 2:22 p.m., R262 was observed sitting in a wheelchair with a foley catheter bag anchored behind the wheelchair with amber colored urine inside the bag. On 2/28/2024 at 2:30 p.m., Licensed Practical Nurse (LPN) H was interviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the resident and the legal representative formulated an Advance Directive to grant and/or withhold life sustaining treatment (Cardiopulmonary Resuscitation/CPR, Artificial Nutrition/Peg Tube, Artificial Hydration/ IV, and Diagnostic Testing) according to their wishes upon admission for two residents (R314 and R59) of 14 sampled residents reviewed for advance directives, resulting in the potential of denial of the resident's right to have life sustaining or withheld decisions honored. Findings include: R314 On [DATE] at 2:00 PM review of the Electronic medical record (EMR) revealed resident did not have documentation of an advance directive being initiated since admission into the facility. Record review of the EMR revealed R314 was admitted into facility on [DATE] with pertinent diagnoses of chronic respiratory failure, chronic obstructive pulmonary disease. Review of the EMR revealed R314 was alert and oriented x3 (person, place, and time)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2024-03-27 for 33 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.2M
Net patient revenuemost recent cost report
-33.7%
Operating marginrevenue minus expenses
$2.7M
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 10%Medicare 5%Other / private 85%

This home reported $2.7M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$269per resident / day
operating cost
$8,177per month
≈ monthly operating cost
$201per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235502. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next