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Wellspring Lutheran Services

725 West Genesee, Frankenmuth, MI 48734 · Non profit - Corporation · 83 certified beds · (989) 652-9951 Medicare & Medicaid certified

Call the home — (989) 652-9951 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
No harm-level citations or fines — but 26 lower-level deficiencies on record (see below)
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • a high number of inspection citations overall (26) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1027 W Genesee St · (989) 652-5210 · Call to confirm hours
Pharmacy
154 S Main St · (989) 262-8213 · Call to confirm hours
Grocery
Kroger0.6 mi
435 N Main St · (989) 652-2621 · Call to confirm hours
Park
W Tuscola St · (989) 652-3440 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 5 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased14.4%10.8%15.4%typical
Long-stay residents who lose too much weight5.9%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection4.8%1.5%2.0%worse
Long-stay residents with depressive symptoms0.0%4.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.7%3.0%3.3%better
Long-stay residents whose ability to walk worsened26.7%12.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication14.6%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers10.9%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control30.8%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table5.2%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.1%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine96.6%79.5%79.4%better
Short-stay residents rehospitalized after admission27.3%24.0%22.6%worse
Short-stay residents with an outpatient ER visit6.5%11.7%12.0%better
Long-stay hospitalizations per 1,000 resident days1.901.841.67worse
Long-stay outpatient ER visits per 1,000 resident days0.231.641.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 137 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

57.1%U.S. median 51.5%
Got home and stayed home
11.6%U.S. median 10.7%
Went back to hospital
34.7%U.S. median 56.6%
Met the expected recovery
0.42U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.23hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 34.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 75 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.42 therapist hours per resident per day in 2026Q1 — more than 72% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF57.1%CMS range 50.7–66.851.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.6%CMS range 8.8–16.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge34.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge44.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge42.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.4%CMS range 4.9–13.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.831.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.66
RN hours/ resident / day
0.64
LPN hours/ resident / day
2.66
Aide hours/ resident / day
3.96
Total nurse hours/ resident / day
0.46
RN hoursweekends
47.7%
Total nursing turnover
30.8%
RN turnover

How full it usually is: this home is certified for 83 beds and averages 49.2 residents a day — about 59% occupied, or roughly 34 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.96 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.66 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.66 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.69 hrs/resident/day on weekends vs 4.07 on weekdays — 9% thinner on weekends. RN hours go from 0.75 to 0.46 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-08-14)
10
at the previous standard inspection (2024-07-25)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

26 citations, most serious first. The 10 most serious are shown; the remaining 16 are one tap away and print in full.

  • Potential for harm · E2025-08-14 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Code Status was accurately assessed, documented and accessible in the medical record and plan of care for 4 residents (#9, #27, #28, #45 ) , resulting in the potential for the resident's lack of informed knowledge related to options for code status and miscommunication of code status which could lead to a lack of appropriate interventions for care. Resident #27 (R27) A record review of the Face Sheet and Minimum Data Set/MDS assessment indicated R27 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: Unspecified Dementia, severe with other behavioral disturbance, Delusional Disorders, Benign Prostatic Hyperplasia with Lower Urinary Tract Symptoms, and Obstructive and Reflux Uropathy in addition to other diagnoses. A review of R27's assessment for Code status preferences titled, Advance Care Planning Form, revealed No was checked for Cardiopulmonary Resuscitation (CPR). Yes was marked for Artificial Nutrition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-14 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a medication administration error rate of less than 5% when nine (9) medication errors were observed from a total of 25 opportunities for three residents (Resident #1, Resident #29 and Resident # 57) of five (5) residents observed for medication administration, resulting in an error rate of 36.0%. Findings Include: On 8/13/25 at 7:45 AM, Registered Nurse K was observed administering the medication at the [NAME] End Nurse's Station.RN 'K' gave R57 the Chewable Aspirin (ASA) tablet, which was placed with three other oral medications in one medicine cup. R# was observed taking all her medications whole at once and swallowing them after a small cup of water. Resident #57 (R57) A review of R57 Face Sheet revealed R57 was admitted at the facility on 8/9/ 25 with the following diagnoses: Osteoporosis, Venous insufficiency, and pathological Fracture in addition to other diagnoses.On 08/13/2025 at 7:45 AM, RN K was observed preparing R57's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-14 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store and handle medications in accordance with acceptable pharmaceutical standards of practice and ensure medication refrigerator temperatures outside of acceptable parameters were addressed, resulting in the potential for contamination of medications, a lack of therapeutic benefits necessary to promote healing for residents, increased potential for adverse effects. Findings include:On 8/14/25, starting at 8:20 AM, two medication carts were checked and observed, and the narcotics were reconciled. Two medication rooms were inspected, which included the refrigerator that holds the medication requiring refrigeration per the manufacturer's recommendation, such as reconstituted IV solution, insulin, vaccinations, and suppositories.During Medication Storage inspection, Nurse L on 8/14/25 10:45 AM opened the refrigerator in the [NAME] Wing Medication Room, and the inside thermometer read 50 degrees Fahrenheit. Although Nurse L argued that it was 48 degrees a second ago, she reread and agreed it held at 50 degrees.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-14 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the appropriate backflow prevention was installed on cross connections. This deficient practice increases the likelihood of contamination of the water supply due to a backflow event, potentially affecting all residents, staff, and visitors who consume water at the facility. Findings include: On 08/12/2025 at approximately 9:30AM observed a hose with an attached spray nozzle connected to the water line downstream of an atmospheric vacuum breaker (AVB) located in the kitchen near the dishwasher. On 08/12/2025 at approximately 1:30PM during the environmental tour of the facility, an interview was conducted with the Director of Maintenance I on the cross connection related to the attached spray nozzle in the kitchen. The Director of Maintenance I was knowledgeable about the cross connection and removed the hose with the attached spray nozzle. On 08/12/2025 at approximately 1:45 PM observed chemical feed dispenser supplied by the utility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure choices on meals are honored and prompt response to call lights for Resident #6 (R6), maintain the resident's confidentiality of an emergency plan for Resident #49 (R49) and provide resident's privacy during medication administration for Resident #29 (R29) for three residents (R6, R49 and R29) of three reviewed for dignity. Findings include:Resident #49 (R49):A review of the Electronic Medical Record (EMR) conducted on August 12, 2025, at 3:00 PM revealed that R49 was admitted to the facility on [DATE]. She is currently under hospice care. Her Brief Interview of Mental Status (BIMS) Score dated July 2, 2025, was undetermined. The score box was left blank. However, staff indicated in the assessment that R49 had a memory problem (both short-term and long-term memory), a problem with recalling (names, faces, seasons, and locations), and her cognitive skills for daily decision making, according to the facility, were severely impaired.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to 1.) evaluate and contact provider with abnormal laboratory findings prior to medication administration of Potassium supplement for Resident #52; 2.)provide assessment, monitoring, and treatment for a Resident with a PEG (percutaneous endoscopic gastrostomy) tube for Resident #27; and 3.) follow standards of practice for Midline intravenous flushing for Resident #29, of three reviewed for standard of practice.Resident #27 (R27) On [DATE] at 9:00 AM, a record review of the R27's Face Sheet and Minimum Data Set/MDS assessment indicated R27 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: Unspecified Dementia, severe with other behavioral disturbance, Delusional Disorders, Benign Prostatic Hyperplasia with Lower Urinary Tract Symptoms, and Obstructive and Reflux Uropathy in addition to other diagnoses. R27's Brief Interview of Mental Status (BIMS) Score on [DATE] was 13/15. A score of 13 indicates…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a timely response to a change in condition for Resident #65; assess/respond to abnormal vital signs for Resident #52 and Resident #65; and ensure antibiotics were ordered and administered timely for Resident #63, for three residents (#52, #63 and #65) of four residents reviewed for a change in condition and antibiotic administration, resulting in a delay in treatment, increased abdominal pain and hospitalization for Resident #65, and a delay of antibiotics for Resident #63 with the potential for continued infection and delay in assessment/treatment of abnormal vital signs for Resident #52.Resident #52: A review of Resident #52's medical record revealed an admission into the facility on [DATE] and date of discharge [DATE] with diagnoses that included fracture of right humerus and greater trochanter of right femur, chronic kidney disease, heart failure, atrial fibrillation, and hyperkalemia (a medical condition where the body has high…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide adequate supervision and safely assist residents to prevent falls with injury for one resident (Resident #7) of four residents reviewed for accidents with falls, resulting in R7 falling from their wheelchair, requiring a hospital emergency room visit with laceration repairs.Findings include: Resident #7 (R7):Record review of Resident 7's (R7) quarterly Minimum Data Set /MDS revealed Brief Interview of Mental Status (BIMS) of 99, defined as severely cognitively impaired never/rarely made decisions. R7 was assessed as dependent in all activities of daily living (ADL) and transfers. Medical diagnoses included: End Stage Renal Disease, Cardiac Defibrillator, Anxiety Disorder, Major Depressive Disorder, Dementia with Behavioral Disturbance. R7 was in long term care/LTC at the facility and was admitted to their hospice care on 7/23/2025.On 8/12/2025 at 2:50 PM, an observation was made of R7 who was in the hallway by the west hall nursing station and sitting in a Geri chair (a large reclining mobile chair)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide necessary management and care of an indwelling urinary catheter drainage bag to ensure it was not sitting on the floor for 1 resident (#62), resulting in the potential for complications including infection, obstruction of urine and a decline in condition. Urinary Catheter Resident #62 On 8/12/2025 at 11:41 AM, Resident #62 was observed lying in bed sleeping. His bed was in a very low position and the urinary catheter bag was in a white cloth bag on the floor; it was not hanging freely to drain and was pushed against the floor. A record review of the Face sheet and electronic medical record indicated Resident #62 was admitted to the facility on [DATE] with diagnoses: Parkinson's disease, stage 4 sacral pressure ulcer, osteomyelitis of vertebra, sacral and coccygeal region, neuromuscular dysfunction of the bladder, right lower leg contracture, diarrhea, and aphasia. The resident was receiving Hospice services. On 8/13/2025 at 10:35…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure assessment of measurements for a midline catheter was completed and the midline catheter was flushed appropriately for one Resident #29, of one reviewed for intravenous catheters.A review of Resident #29's medical record revealed an admission into the facility on 7/23/25 with diagnoses that included acquired absence of right toe(s), diabetes with foot ulcer, ulcer of left heel and midfoot, and acute osteomyelitis, left ankle and foot. Further review of the medical record revealed the Resident had a Midline catheter that was used to administer intravenous (IV) antibiotics. On 8/12/25 at 12:45 PM, Resident #29 was observed in their room, laying on the bed. The Resident was interviewed, answered questions and engaged in conversation. The Resident was asked about receiving antibiotics. The Resident reported getting IV antibiotics through a midline catheter. An observation was made of a Midline catheter dressing to the right arm. The Midline catheter had an external catheter, and the insertion site was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 16 citations
  • Potential for harm · Dcited before2025-08-14 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent significant medication errors for two (2) resident (Resident #29 and Resident #58) of five (5) residents reviewed for medication errors resulting in potential for serious adverse effects for delayed medication without physician notification of the delay in medication as prescribed and potential for decline or worsening of medical condition.FacilityBased on observation, interview and record review the facility failed to prevent significant medication errors for two (2) resident (Resident #29 and Resident #58) of five (5) residents reviewed for medication errors resulting in potential for serious adverse effects for delayed medication without physician notification of the delay in medication as prescribed and potential for decline or worsening of medical condition. Findings include:Resident #29 (R29) R29 was [AGE] years old initially admitted on [DATE] with the diagnosis of Type 2 Diabetes Mellitus with foot ulcer, Other Cerebral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-25 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to 1) Ensure a safe, clean and sanitary environment (Stachybotrys/black-mold and Chaetomium mold), and 2). Maintain and clean the facility kitchen ice machine for resident's, family members, visitors and staff, resulting in the likelihood for respiratory infections, increased bacterial infections, with exposure to molds: damage to nose, throat esophagus, lungs and blood stream, increased antibiotic usage, and unsafe environments. Findings Include: During the initial facility environmental tour done on [DATE] at 10:00 a.m., the following concerns were observed: -At 10:04 a.m., the kitchen ice machine was found to have a black substance (mold-like) all over the seal tape inside the cover and in the inside back of the machine was observed a dried yellow substance approximately 6 inches near the ice. During an interview done on [DATE] at 10:10 a.m., maintenance assistance F stated It looks like mold to me (the black substance on the seal tape of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-25 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain a clean and sanitary kitchen and kitchen ice machine, resulting in the likelihood to affect up to 53 residents who currently consumed meals prepared in the facility kitchen, from a census of 53 residents. Findings Include: According to the Michigan Modified Food Code 2012, stated Clean equipment and utensils shall be stored: In a self-draining that allows air drying. All kitchen food prep areas and equipment are to be clean and sanitary. Initial Tour of the Facility Kitchen: On 07/23/24 at 9:46 a.m., a kitchen tour done with Dietary Manager F was done; the following concerns were found: -At 9:47 a.m., the kitchen hand sink closet to the ice machine and dish area was found to not have any soap nor paper towels. During an interview done on 7/23/24 at 9:48 a.m., Dietary Manager F stated Housekeeping is out on rounds right now. Dietary Manager F waited for housekeeping and did not replenish the soap or paper towels herself. -At 9:47 a.m., the large metal can opener was found to have stuck on wet and dry…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to 1) Ensure dignity during a physician's visit for Resident #10, 2) Respond to call lights timely per a Confidential Resident Group Meeting, and 3) Respond to a grievance from Resident #8, resulting in embarrassment and loss of dignity. Findings include: Resident #10: On 7/24/24, at 3:05 PM, Physician O was observed in the main dining room leaning towards Resident #10. Physician O was overhead discussing with Resident #10 regarding their pain and if it was controlled. Resident #10 was asked if they needed any medication and Resident #10 replied, no I don't need anything. Resident #10 was seated closely next to other residents. On 7/24/24, at 3:15 PM, visitor K who was seated in the main dining room was asked if they overhead Physician O talking with the resident and Visitor K stated, yes and offered it seemed quite personal and wouldn't have liked that if it was them. On 7/25/24, at 12:05 PM, the Director of Nursing (DON) was asked if Physician O had an actual visit with Resident #10 and the DON responded that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-25 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a complete Notice of Medicare Non-Coverage (NOMNEC) and the Advanced Beneficiary Notice of Non-Coverage (SNF ABN) for one (Resident #300) of three residents reviewed for Beneficiary Notice, resulting in resident and/or a representative not being informed of the right to appeal and the potential for undue emotional and financial hardships. Findings include: On 07/24/24 at 11:25 AM, three residents were selected, and names were given to Staff S, who was the accounts payable and was in charge of informing the resident and the resident's representative. Upon review of the electronic medical record (EMR) on 7/25/24 at 12:39 PM, R300's SNF-ABN was not included in her notification file. R300 was admitted with Med A Part B that started on 1/12/24, with the last covered day on February 12, 2024. R300 was alert and oriented at the age of [AGE] years old with a Brief Mental Status Score of 15/15 assessed on 2/13/2024. She remained her own responsible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-25 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to review and revise care plans with resident changes to ensure that interventions necessary for care services for pain were provided for one resident (Resident #11) of 3 residents reviewed for care plans, resulting in the potential for unmet needs, pain, and suffering. Findings include: Resident #11 (R11): A review of R11's electronic medical record (EMR) revealed that R11 was alert and oriented. Her Brief Interview of Mental Status (BIMS) score was 11/15, assessed on 5/11/24. R11 was admitted to the facility on [DATE] with a diagnosis of Alzheimer's Disease, Dementia, Type 2 Diabetes, and Generalized Anxiety Disorders, in addition to other diagnoses. On July 23, 2024, at 1:30 PM, R11 was observed lying in bed in her room. When asked how she was doing today, R11 replied that she was in pain. When asked where it hurt, she lifted her right leg to show the pink lower extremity cast. R11 said, I broke my ankle when I rolled out of bed. A review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00145715 Based on observation, interview and record review, the facility failed to do complete investigations for injuries of unknown origin (2 skin tears for Resident #27, fracture for Resident #11) and follow, update, and implement care plan interventions for two residents (Resident #11, Resident #27), resulting in incomplete investigations with the likelihood of the injuries to reoccur. Findings include: Resident #27: On 7/23/24, at 10:52 AM, a record review of Resident #27's electronic medical record revealed an admission on [DATE] with diagnoses that included History of falling, Diabetes and Dementia. Resident #27 required assistance with Activities of Daily Living and had severely impaired cognition. A review of the incident report Skin Issue Date: 6/21/2024 09:15 Incident Location: Dining Room . Nursing Description: CNA reported blood coming from resident, This writer observed 2 skin tears 3.5x3cm (centimeters), 3x3cm to left outer leg this am, dried blood black…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-25 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to 1) Follow care planned interventions; 2) Notify the physician of a significant weight loss; 3) Notify the family of a significant weight loss; and 4) Provide meals as ordered for one resident (Resident #1), resulting in unassessed weight loss, meals not provided as ordered with the likelihood of hunger and continued weight loss. Findings include: Resident #1: On 7/23/24, at 9:55 AM, Resident #1 was lying in bed resting. Their breakfast tray remained at bedside and was untouched. On 7/23/24, at 1:03 PM, an observation of Resident #1's lunch offered. The tray was set up on the overbed table and consisted of 2 milks, a chocolate ice cream, peaches and cottage cheese. There was no main lunch meal and no grilled cheese offered. On 7/23/24, at 02:02 PM, a record review of Resident #1's electronic medical record revealed a readmission on [DATE] with diagnoses that included Stroke, Dementia and Multiple Sclerosis. Resident #1 required assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that a continuous positive airway pressure machine/CPAP mask was cleaned and bagged after use for 1 resident of 1 resident reviewed (Resident #103) for CPAP's, and ensure that oxygen was on the resident as ordered and update the oxygen care plan for 1 of 2 residents reviewed (Resident #12) for oxygen, resulting in the likelihood of low oxygen, compromised respiratory status, increased lung infection, and increased antibiotic usage for respiratory infection with hospitalization. Findings Include: Resident #103: Review of the Face Sheet, diagnosis list, care plans and physician orders revealed, Resident #103 was [AGE] years old, alert and his own person, admitted to the facility on [DATE] from the hospital for rehab services after hip surgery. The residents diagnosis included, right hip replacement, diabetes, high blood pressure, chronic heart failure, heart disease, obstructive sleep apnea (required a CPAP at night), history of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that insulin pen administration was completed per professional standards of practice for one resident (Resident #11) of one resident reviewed for insulin administration, resulting in the likelihood of decreased insulin absorption and continued misadministation. Findings include: Resident #11: On 7/25/24, at 9:20 AM, During medication administration task, Nurse N was observed gathering Resident #11's morning insulin. Nurse N removed the insulin pen, placed a needle on the pen, dialed to 2 units and wasted the 2 units. Nurse N then dialed the insulin to the 4 units ordered. Nurse N entered Resident #11's room and prepared their abdomen for administration. Nurse N inserted the needle, pushed the plunger down and removed the needle. The entire process took only 3 seconds. Nurse N did not wait the required 5 to 10 seconds after the plunger was fully pushed in. On 7/25/24, at 10:00 AM, the Director of Nursing (DON) was alerted of Resident #11's insulin administration and that Nurse N failed to leave the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to 1). ensure the treatment cart on Garden View unit was locked and secured, 2). ensure 1 tube of medication was labeled, dated and the top was on it, and 3). maintain refrigerator temperature on Morning [NAME] unit, back-up refrigerator, resulting in the likelihood for increased infection rate, increased antibiotic usage, wasted topical medication, and refrigerated medications not usable due to decreased temperature maintenance. Findings Include: Observation of Treatment Cart: During observation done on 7/23/24 at 10:20 a.m., on Garden View unit, the treatment cart was found unlocked and no nurse was in sight. Nurse LPN D was in a resident's room at the time. When this surveyor opened the drawers, a small tube of Hydrocortisone cream that was un-labeled and un-dated was found half used and the top was off sitting next to it. Also, several nail clippers and a pair of seizers were found in the top drawer. During an interview done on 7/23/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-04 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that the kitchen foods were dated, expired foods disposed of, and documentation of daily cleaning tasks completed per policy, resulting in the potential for cross- contamination and resident illness with the potential for hospitalization for a census of 55 residents. Findings Include: On 8/1/23 at 1:08 PM, initial tour of the kitchen was begun with Dietary Aide L until Chef Director K arrived. The following expired, undated, and opened foods/containers were observed: Dry Storage Room: Uncooked Rotini Pasta- expired 7/25 Egg noodles- opened on 4/25 with no use by date. Bag of Tostitos- not sealed, no open or use by date. 2 large bags of spaghetti - 1 bag opened with no open/use by date. - 1 bag was expired. Macaroni box- no use by date Jell-O individual packets in large box- packets have no open or use by date. Chocolate Pudding- expired 4/3/23. Couscous- unsealed bag with no open or use by date. Pan of tortilla chips- expired 7/22. Breadcrumbs 25-pound bag- opened on 6-19-23 with no use by date. Tub of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-04 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure that residents' foods were palatable and served at an appetizing temperature, resulting in, hot food temperature not being maintained upon delivery, temping of hot liquids to ensure the safety of residents and the palatability of food served for Resident #108 and Resident Council Attendees. Findings Include: During initial kitchen tour on 8/1/2023, Chef Director K, was questioned if they temp hot liquids prior to leaving the kitchen/serving to residents and he responded they did not. He was then asked what was an appropriate temperature for hot liquids served to their residents and he was unable to provide an answer. This writer temped the hot water (from the hot water spigot affixed to the brewer) and it was 160 degrees. On 8/1/2023 at 4:15 PM, Resident #108 shared he is the last person on the hall to receive his meal tray and his food is always cold. He stated he has complained to staff, but his concern has not been rectified. He asked this writer to come back in the morning to temp his breakfast…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that a WanderGuard was on and working for one resident (Resident #5), resulting in a lack of assessment of the WanderGuard functionality for numerous shifts and the likelihood of wandering going unnoticed with possible elopement. Findings include: Resident #5: On 8/01/23, at 3:46 PM, Resident #5 was seen propelling down a hallway near the entrance to the courtyard with no staff nearby. On 8/02/23, at 11:00 AM, a record review of Resident 35's electronic medical record revealed a readmission on [DATE] with diagnoses that included Alzheimer's disease, Mood disorder and Dysphagia. Resident 35 required extensive assistance with Activities of Daily Living and had impaired cognition. A review of the progress notes revealed . Wandering Assessment completed today, and indicates high risk for wandering/elopement. Resident continues to propel himself around the facility in his wheelchair, and at times will attempt to open exit doors. He will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure timely physician visits for one resident (Resident #23), resulting in the missed physician visits, and unassessed health and well-being with the likelihood of health complications going unnoticed. Findings include: Resident #23: On 8/02/23, at 8:25 AM, Resident #23 was sitting with two other residents at a table in the dining room. Resident #23 was encouraged to take more bites of their oatmeal by another resident. Resident #23 was unable to answer detailed questions. On 8/03/23, at 11:21 AM, a record review of Resident #23's electronic medical record revealed an admission on [DATE] with diagnoses that included Alzheimer's Disease, Osteoarthritis, Dementia and Left knee sprain. Resident #23 required extensive assistance with Activities of Daily Living and had impaired cognition. A review of the admission progress note revealed Effective Date: 03/14/2023 . Patient arrived at (facility) at 2044 (8:44 PM) via stretcher . A review of the Physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to perform hand hygiene and don clean gloves prior to assisting with toileting for one resident (Resident #4); clean and disinfect medical equipment between use for three other residents and the Morning [NAME] hall, resulting in the likelihood of cross-contamination and the spread of infections. Findings include: On 8/02/23, at 4:21 PM, CNA N entered Resident #4's room to assist the resident off the toilet. CNA N entered the room, grabbed a pair of gloves and laid them down on the roommates bed and then left to get help. CNA N then re-entered the resident's room, closed the door, did not perform hand hygiene, picked up the gloves from the roommates bed, put on the gloves and entered the bathroom to assist the resident. CNA N assisted the resident with pulling up their incontinent brief and pants. On 8/4/23, at 8:25 AM, Resident #38 was sitting in their room in their wheelchair. CNA N was taking his blood pressure. CNA O removed the vitals…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
GEHM, DAVIDIndividualW-2 MANAGING EMPLOYEE; CORPORATE OFFICERsince 01/15/1994
BENDER, PETERIndividualCORPORATE DIRECTORsince 06/18/2012
BENKO, AMYIndividualCORPORATE DIRECTORsince 04/04/2016
CUSHWAY, RITCHIndividualCORPORATE DIRECTORsince 05/09/2013
NYQUIST, PAULIndividualCORPORATE DIRECTORsince 01/27/2014
SCHOENOW, CARLIndividualCORPORATE DIRECTORsince 11/24/2014
ZOLTON, DARRELLIndividualCORPORATE DIRECTORsince 06/01/2010

CMS files one row per role, so the 8 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.7M
Net patient revenuemost recent cost report
-4.1%
Operating marginrevenue minus expenses
$451K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 60%Medicare 10%Other / private 30%

This home reported $451K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$406per resident / day
operating cost
$12,337per month
≈ monthly operating cost
$390per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235269. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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