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Iron River Care Center

330 Lincoln Avenue, Iron River, MI 49935 · For profit - Corporation · 69 certified beds · (906) 265-5168 Medicare & Medicaid certified

Call the home — (906) 265-5168 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Aug 2023Resident-funds citation (F0565)4 actual-harm citations$42,575 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (29% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2023
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $42,575 in federal fines (most recent 2023-08-24)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1400 W Ice Lake Rd · (906) 265-0433 · Call to confirm hours
Pharmacy
933 Riverside Ave · (906) 265-5149 · Call to confirm hours
Grocery
833 Riverside Plz · (906) 265-5107 · Call to confirm hours
Park
1204 N 3rd Ave · Typically dawn to dusk
Place of worship
235 E Genesee St · (906) 265-9518

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.8%10.8%15.4%better
Long-stay residents who lose too much weight13.4%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms1.1%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.4%3.0%3.3%worse
Long-stay residents whose ability to walk worsened12.1%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication15.7%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine92.7%95.0%95.3%typical
Long-stay residents with pressure ulcers5.0%5.1%4.7%typical
Long-stay residents with worsening bladder/bowel control28.9%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table47.5%14.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication5.5%1.1%1.4%worse
Short-stay residents given the seasonal flu vaccine36.0%79.5%79.4%worse
Long-stay hospitalizations per 1,000 resident days0.751.841.67better
Long-stay outpatient ER visits per 1,000 resident days3.661.641.80worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 42 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.9%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
47.6%U.S. median 56.6%
Met the expected recovery
0.30U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 47.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 47% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.9%CMS range 35.1–60.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 5.7–15.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge47.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge57.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge57.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.291.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.73
RN hours/ resident / day
0.14
LPN hours/ resident / day
2.10
Aide hours/ resident / day
2.97
Total nurse hours/ resident / day
0.56
RN hoursweekends
29.3%
Total nursing turnover
12.5%
RN turnover

How full it usually is: this home is certified for 69 beds and averages 59.4 residents a day — about 86% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.97 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.73 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.10 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.52 hrs/resident/day on weekends vs 3.15 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.80 to 0.56 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 29% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-08-14)
14
at the previous standard inspection (2024-08-28)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

43 citations, most serious first. The 14 most serious are shown; the remaining 29 are one tap away and print in full.

  • Actual harm · G2026-02-03 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This deficiency pertains to Complaint 2724132All times are in Eastern Daylight Time (EDT) unless otherwise notedBased on observation, interview, and record review, the facility failed to provide physician ordered treatment and physician ordered pain medication for one Resident #1 (R1) of three residents reviewed for pain, resulting in prolonged pain not adequately relieved by medications and a decline in urinary continence.Findings include:Resident #1 (R1)Review of the Incident report titled Fall with Injury dated 1/5/26 at 3:00 a.m., read in part .Resident.announced to staff at the nurse's station, Help I've fallen. This nurse and CNA immediately went to resident's room. Resident was now on her bed, resting on her bent legs, head down, back showing. On the resident's middle/lower back is a large hematoma [a localized collection of clotted or partially clotted blood that pools outside of blood vessels, typically within tissue, an organ, or a body space. Often caused by trauma] /abrasion one inch in height and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-08-24 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent resident to resident abuse for 2 residents (Resident #46, & Resident #37) of 6 residents residents reviewed for abuse. This deficient practice resulted in Resident #30 twisting Resident #46's right wrist causing pain, fear and increased anxiety, and Resident #42 perpetrating physical abuse to Resident #37 and another resident unknown with the potential for further continued abuse of residents residing in the facility to go unrecognized and the potential for further harm. (All times noted are Eastern Daylight Savings Time (EDST) unless otherwise noted.) Findings include: Resident #46 Review of an admission Record revealed Resident #46, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: generalized anxiety. Review of a Minimum Data Set (MDS) assessment for Resident #46, with a reference date of 6/20/23 revealed a Brief Interview for Mental Status (BIMS) score of 10/15 which indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-08-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This deficiency is related to Complaint Intakes MI00131768 and MI00136585. Based on observation, interview, and record review, the facility failed to provide care to prevent skin breakdown, promote healing, and prevent infection related to pressure injuries for two Residents (R104 and R155) out of two residents reviewed for pressure injuries. This deficient practice resulted in harm to R104 when their pressure ulcer wound infection progressed to organ failure, and the development of facility acquired pressure injuries for both R104 and R155. Findings include: All times noted are Eastern Daylight Savings Time (EDST) unless otherwise noted. Resident R104 Review of R104's MDS assessment, dated [DATE], revealed R104 was re-admitted to the facility on [DATE] with active diagnoses that included: stroke, heart failure, coronary artery disease (CAD), hemiplegia (paralysis of one side of the body), malnutrition, depression, and chronic obstructive pulmonary disease (COPD). R104 scored 9 of 15 on the BIMS, reflective of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-08-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation relates to Intake #MI00138093. Based on interview and record review, the facility failed to provide effective safety interventions to prevent two falls with major injury (a hip fracture with surgical fixation, and a non-operable femur fracture) for one Residents (#154) of six residents reviewed for falls. This deficient practice resulted in surgical intervention, hospitalization, functional and medical decline, and increased pain requiring additional opioid pain medication. Findings include: All times are noted in Eastern Daylight Time unless otherwise noted. Review of Resident #154's Emergency Department transfer report, dated 05/20/23 at 2309 [11:09 p.m. report time] revealed, [Hospital EMS] is dispatched to [facility] to transport a female patient [Resident #154] with possible broken hip to [hospital] . Upon immediate response arrived to find the patient [Resident #154] lying supine in bed on 3L [Liters] O2 [Oxygen] via NC [nasal cannula]. Patient states she was walking without her walker when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This deficiency pertains to Complaint 2724132All times are in Eastern Daylight Time (EDT) unless otherwise notedBased on interview and record review, the facility failed to ensure care plans were reviewed and revised for one Resident #1 (R1) of three residents reviewed for care plan timing and revision, resulting in the potential for unmet resident care needs.Findings include:Resident #1 (R1)A review of R1's Minimum Data Set (MDS) assessment dated [DATE], revealed admission to the facility on 2/4/25 with active diagnoses that included: cancer, Chronic Obstructive Pulmonary Disease (COPD) [a lung disease that causes airflow obstruction, making it hard to breathe], and anxiety disorder. R1 scored 14 of 15 on the Brief Interview for Mental Status (BIMS) assessment reflective of intact cognition.Review of Incident report titled Fall with Injury dated 1/5/26 at 3:00 a.m., read in part .Resident.announced to staff at the nurse's station, Help I've fallen. This nurse and CNA immediately went to resident's room.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-14 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    All times are in Eastern Daylight Time (EDT) unless otherwise noted.Based on interview and record review, the facility failed to ensure quarterly meetings of the Quality Assessment and Assurance (QAA) Committee were attended by the required members. Findings include:On 8/14/25 at 3:12 PM, the Social Services Coordinator (SSC) confirmed she was the designated coordinator of the facility's Quality Assurance Performance Improvement (QAPI) program. The SSC said committee meetings for QAA were held quarterly.The QAA meeting signature sheets were reviewed with the SSC. The signature sheets revealed QAA meetings were held on 10/16/24, 1/16/25, 4/30/25, and 7/30/25.The signature sheet for 4/30/25 and 7/30/25 did not contain the signature of the Administrator (NHA). The SSC was asked if the NHA attended the meetings on those dates, but she could not recall if the NHA was present at those meetings.The SSC reviewed the signature sheets and confirmed the absence of signatures for the NHA on 4/30/25 and 7/30/25. The SSC confirmed the signature sheets did not contain signatures of a governing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-14 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    All times are in Eastern Daylight Time (EDT) unless otherwise noted.Based on observation, interview, and record review, the facility failed to implement an infection prevention and control program in accordance with facility policies to prevent the potential transmission of communicable diseases and infections resulting in the potential for the transmission of pathogens and the spread of infectious organisms to all 55 residents in the facility. Findings include:During medication administration on 8/13/25 at 12:56 PM, Registered Nurse (RN) E removed medications from blister packs (medication packages that organize and secure individual doses of medication within a sealed plastic and foil compartment) by pushing the medications from the blister pack directly into her ungloved hand before placing the medications into a medication cup or pill-crushing sleeve. RN E separated the plastic drinking cups by placing her ungloved fingers along the rim of the cups where residents drink.On 8/14/25 at 2:10 PM, RN E was observed at the cart containing back-up supplies of controlled substances. RN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-14 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY All times are in Eastern Daylight Time (EDT) unless otherwise noted.Based on interview and record review, the facility failed to send a copies of residents' written Notice of Transfer to representative of the Office of the State Long-Term Care Ombudsman for five Residents (#3, #56, #9, #59, & #44) of five residents reviewed for hospitalization. Findings include:Resident #9 (R9) was hospitalized on [DATE]. No documentation was in the EMR or on the written Notice of Transfer form indicating the Ombudsman was provided with a copy of the Notice of Transfer. Resident #3 (R3) was transferred to the hospital Emergency Department (ED) on 6/4/25. There was no documentation in the Electronic Medical Record (EMR) or on the written Notice of Transfer form indicating the Ombudsman was provided with a copy of the Notice of Transfer. Resident #56 (R56) was transferred to the ED on 6/1/25. No documentation was in the EMR or on the written Notice of Transfer form indicating the Ombudsman was provided with a copy of the Notice of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-14 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY All times are in Eastern Daylight Time (EDT) unless otherwise noted.Based on interviews, and record review, the facility failed to implement its policy and procedure to develop and revise individual resident specific comprehensive care plans revisions for three residents (Residents #32, #5 and #1) of 14 residents reviewed for care planning, resulting in the potential for unmet resident care needs and a failure to maintain their highest practicable physical, mental and psychosocial well-being. Findings include: Resident #1 (R1) Review of R1's Electronic Medical Record (EMR) revealed an initial admission to the facility on 1/10/25 with diagnoses including Alzheimer's disease, anxiety disorder, and dementia. Review of R1's Minimum Data Set (MDS) assessment, dated 7/15/25, revealed a Brief Interview for Mental Status (BIMS) score of 11, indicative of moderately impaired cognition. Further review of MDS Section GG (Functional Abilities and Goals) revealed R1 required substantial/maximal assistance for wheeling 150…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure one resident (R2) of one Resident reviewed for PASARR (Preadmission screening/Annual Resident Review) obtained a PASARR level 2 (DCH-3878) evaluation to determine the appropriate setting for the individual and if specialized services were needed. This deficient practice resulted in the potential for unmet mental health needs. Findings include: All times are in Eastern Daylight Time (EDT) unless otherwise noted.Review of R2's electronic medical record (EMR) revealed an initial admission to the facility on 4/17/2023 with diagnoses including unspecified dementia with agitation and with psychotic disturbance and post-traumatic stress disorder. A review of R2's Minimum Data Set (MDS) significant change assessment, dated 6/5/25, revealed a Brief Interview for Mental Status (BIMS) should not be completed as the resident is rarely/never understood. Further review of MDS Section E under Behavioral Symptoms revealed R2 was coded as having both physical behavioral symptoms directed towards others (e.g., hitting, kicking,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY All times are in Eastern Daylight Time (EDT) unless otherwise noted.Based on interview and record review, the facility failed to develop a comprehensive, person-centered care plan for 2 Residents (#5 & #32) of 14 residents reviewed for comprehensive care planning, resulting in recurring urinary tract infections (UTI's) for R5, and the potential for further unrecognized sexual and aggressive behaviors towards female residents as well as decline in uncommunicated care needs between disciplines and unmet care needs. This deficient practice resulted in the potential for unidentified and unmet individualized care needs.Findings include: Review of the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, v1.16, Chapter 4: Care Area Assessment (CAA) Process and Care Planning, revealed .the comprehensive care plan is an interdisciplinary communication tool. It must include measurable objectives and time frames and must describe the services that are to be furnished to attain or maintain the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY All times are in Eastern Daylight Time (EDT) unless otherwise noted. Based on interview and record review, the facility failed to follow physician orders for wound care for one Resident #44 (R44) of one resident reviewed for physician orders for the care of wounds. This deficient practice resulted in the potential for infection and a delay in healing.Findings include:Resident #44 (R44)Review of R44's Minimum Data Set (MDS) assessment dated [DATE], revealed admission to the facility on 7/22/25, with active diagnoses that included: diabetes mellitus, wound infection, and peripheral vascular disease (reduced circulation of blood to a body part) or peripheral arterial disease (circulatory condition in which narrowed blood vessels reduce blood flow to the limbs).Further review of the MDS Section M Skin Conditions revealed R44 had three venous and arterial ulcers.Review of discharge document from hospital dated 7/16/25, read in part .Wound follow up note from physician.There are chronic wounds on the left leg and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident safety by implementing care planned interventions for two residents at high risk for falls (Resident R9 and R59) out of four residents reviewed for falls. This deficient practice resulted in subsequent falls with injury including a broken neck. Findings include: All times are in Eastern Daylight Time (EDT) unless otherwise noted.Resident #9 (R9) During an interview on 8/12/2025 at 1:32 PM, R9 stated, I fell from my recliner at night a few months back. I hit my head, and it knocked me out and I broke my neck. R9 was sitting in her recliner during the interview and her neck collar was at her side lying on her bed. She stated she had taken it off as it hurt her jaw. Review of R9's electronic medical record (EMR) revealed an initial admission to the facility on 4/9/25 with diagnoses including congestive heart failure, chronic respiratory failure, anxiety disorder, dependence on supplemental oxygen and difficulty walking. Review of R9's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY All times are in Eastern Daylight Time (EDT) unless otherwise noted. Based on observation, interview, and record review, the facility failed to provide oxygen services including obtaining physician orders for oxygen, physician orders for the oxygen flow rate (amount of oxygen delivered to the patient), and routine changing of oxygen tubing for one Resident #44 (R44) of three residents reviewed for oxygen services.Findings include:Resident #44 (R44)Review of R44's Minimum Data Set (MDS) assessment dated [DATE], revealed admission to the facility on 7/22/25, with active diagnoses that included: diabetes mellitus, wound infection, peripheral vascular disease (reduced circulation of blood to a body part) or peripheral arterial disease (circulatory condition in which narrowed blood vessels reduce blood flow to the limbs), respiratory failure, and chronic obstructive pulmonary disease (ongoing lung condition caused by damage to the lungs).During an observation on 8/13/25 at 9:31 a.m., R44 received oxygen via nasal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · Dcited before2025-08-14 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY All times are in Eastern Daylight Time (EDT) unless otherwise noted. Based on observation and interview, the facility failed to effectively maintain the physical plant including resident bathrooms. This resulted in water damage to the walls in resident rooms (shared bathrooms) 203/205 and 207/209, missing bathroom baseboard tiles, bathtub used for storage and the increased likelihood for further water damage, cross-contamination and bacterial harborage, with a possible decrease in the satisfaction of living, for residents who use these areas. Findings Include In an observation on 8/12/2025 at 2:50 PM., it was noted in the shared bathroom of rooms 203/205 the wall behind the toilet paint was bubbled out. This surveyor felt the wall and noted it to be wet towards the baseboards, and damp upwards behind the toilet. The drywall underneath was noted to have water damage on the entire backside wall of the toilet. This softened area of the wall extended upward approximately 3 1/2 feet, and when pushed lightly the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-23 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is related to Intake MI00148048 an MI00148473 Based on observation, interview, and record review the facility failed to ensure comfortable temperatures for a homelike environment for four Residents (#1, #2, #3, & #4) of four residents reviewed for comfortable temperature and homelike environment., resulting in expressions of physical discomfort. Findings include: Resident #1 (R1) Review of R1's Minimum Data Set (MDS) assessment dated [DATE], revealed admission to the facility on [DATE], with active diagnoses including: arthritis, coronary artery disease (CAD), and Alzheimer's disease. R1 scored a 13 of 15 on the Brief Interview of Mental Status (BIMS) reflective of intact cognition. During an interview on 12/23/24 at approximately 10:15 a.m., R1 stated, It was cold in here a couple days ago . it has been cold in here for quite some time and it was cold in here a week ago when the weather changed . the staff have been wearing extra clothes and jackets to stay warm. Resident #2 (R2) Review of R2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-28 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to accurately report Payroll Based Journal (PBJ) information to CMS (Centers for Medicare and Medicaid Services). This deficient practice resulted in the facility triggering for excessively low weekend staffing with the potential to affect all 54 residents. Findings include: (All times are recorded in Eastern Daylight Time unless otherwise noted.) Review of the CMS PBJ Staffing Data Report FY (fiscal year) Quarter 2 2024 (January 1- March 31) revealed the metric Excessively Low Weekend Staffing Triggered with Submitted Weekend Staffing is excessively low with infraction dates being : 1/6/24, 1/7/24, 1/13/24, 1/14,24, 1/20/24, 1/21/24, 1/27/24, 1/28/24, 2/3/24, 2/4/24, 2/10/24, 2/11/24, 2/17/24, 2/18/24, 2/24/24, 2/25/24, 3/2/24, 3/3/24, 3/9/24, 3/10,24, 3/16/24, 3/17/24, 3/23/24, 3/24/24, 3/30/24, and 3/31/24. During an interview on 8/28/24 at 12:47 p.m., Business Office Manager/Human Resources G stated, I submit the PBJ information, but the system generates the information .I don't review the data. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-28 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure required members of the Quality Assurance and Performance Improvement (QAPI) committee met at least quarterly, resulting in the potential for decreased quality of care for all 54 residents living in the facility. Findings include: All times recorded in Eastern Daylight Time (EDT), unless otherwise noted. Review of the QAPI committee meeting attendance logs with the Nursing Home Administrator (NHA) and the Corporate Director of Clinical Services, Registered Nurse (RN) A on 8/28/2024 at 4:23 p.m., revealed meetings were held on 8/14/2023, 1/30/2024, and 5/01/2024. Further review of the attendance logs revealed the following: 8/14/2023: Medical Director or designee not in attendance. 1/30/2024: Medical Director or designee not in attendance. Review of the facility policy titled, Quality Assurance and Performance Improvement (QAPI), last reviewed 4/22/2024, revealed the following, in part: The QAPI program includes the establishment of a Quality Assessment and Assurance (QAA) Committee and a written QAPI Plan. The QAA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-28 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY All times are in Eastern Daylight Time (EDT) unless otherwise noted. Based on observation, interview, and record review, the facility failed to: 1. Ensure the correct use of personal protective equipment (PPE), 2. Post visual alerts at the entry for staff and visitors regarding information for hand hygiene and source control, and; 3. Post the process for everyone entering the facility of the recommended actions to prevent transmission of COVID-19 in accordance with standards of practice and Centers for Disease Control (CDC) recommendations for COVID-19, during an outbreak. Findings include: On 8/26/24, at approximately 12:30 p.m. the door to the facility's main entrance was observed closed for construction for the pouring of a concrete slab. The door at the end of the 100 unit was being utilized for entering and exiting the facility until construction was completed. On 8/26/24 at 12:30 p.m., Staff B said there was one resident who was positive for COVID-19. Staff B did not know when the resident tested positive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-28 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the return or destruction of Resident medications brought in from home and previously opened for nine Residents out of the total facility population of 54 Residents. This deficient practice resulted in the potential for medication diversion, and administration of undated, opened medications with the potential for reduced efficacy and cross-contamination of infectious organisms. Findings include: All times noted are Eastern Daylight Savings Time (EDST) unless otherwise noted. During an observation on 8/28/24 at 3:21 p.m., four pink bins with individual Resident medication bottles, boxes, patches, tubes, drops, and powders were found in the medication storage room upper wall cabinets. The four pink bins contained the following items: 1st Bin: Five opened, undated, unlabeled tubes of topical medication; one opened, undated bottle of stoma powder; and one opened, undated bottle of antifungal medication. 2nd Bin: Four prescription…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-28 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure completion of monthly medication regimen reviews for four Residents (#41, #43, #46 and #9) of five residents reviewed for unnecessary medications, resulting in the potential for administration of unnecessary or inappropriate medications and adverse effects of administered medications. Findings include: All times recorded in Eastern Daylight Time (EDT), unless otherwise noted. Resident #41 (R41) Review of R41's Medication Regimen Review(s),' found in the electronic medical record (EMR) revealed the following: 7/23/2024 at 10:24 p.m. Medication Regimen Review completed. One or more recommendations were made for this resident. To see these and other recommendations please refer to the Director of Nursing [DON] monthly consultation report. Further review of R41's EMR revealed no consultation report indicating what the pharmacist recommendations were, when it was received by the facility and provider, or how and when the facility followed up on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-28 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure legal guardianship was renewed and active for one Resident (#41) declared incompetent by a court of law, of two residents reviewed for advance directives, resulting in the potential for unauthorized decisions made on the Resident's behalf. Findings include: All times recorded in Eastern Daylight Time (EDT), unless otherwise noted. Resident #41 (R41) Review of R41's electronic medical record revealed a court document titled Report of Physician or Mental Health Professional, dated and signed by the court appointed physician on [DATE] deeming R41 not presently able to make informed decisions in the following areas: determining where to live; consenting to supportive services; handling personal financial affairs; and authorizing or refusing medical treatment. The prognosis for improvement in the individual's conditions is poor. Review of the Order Regarding Appointment of Temporary Guardian of Incapacitated Individual, dated and signed on [DATE],…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-28 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide responses to concerns/grievances for 4 Confidential Residents (CR301, CR302, CR303, CR305) reported during the Resident Council survey task. This deficient practice has the potential to result in unresolved resident concerns and a decreased quality of life. Findings include: (All times are recorded in Eastern Daylight Time unless otherwise noted.) During a confidential group meeting on 8/27/24 at 11:00 a.m., CR301 stated, we have a lot of the same complaints during resident council and they don't get taken care of. CR302 CR303, and CR305 all agreed. CR302 stated, We have the same concerns every month during resident council .we never hear anything back from the concerns we have, nothing changes. During an interview on 8/28/24 at 8:51 a.m., the Activity Director reviewed the resident council minutes and stated, I am not doing a very good job of reviewing the concerns and documenting them .I guess I could do a better job in charting the concerns or when they are reviewed with the resident council. Review of facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-28 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report and allegation of potential sexual abuse between two Residents (Residents #3 and #205) of four residents reviewed for abuse. This deficient practice resulted in the potential for undetected abuse. Findings include: (All times are recorded in Eastern Daylight Time unless otherwise noted.) Resident #3 (R3) Review of R3's Minimum Data Set (MDS) assessment dated [DATE], revealed admission to the facility on 2/24/23, with active diagnoses that included: anxiety disorder, depression, heart failure, and hypertension. R3 scored 8 of 15 on the Brief Interview for Mental Status (BIMS) reflective of moderate cognitive impairment. Resident #205 (R205) Review of R205's MDS assessment dated [DATE], revealed admission to the facility on 3/23/20, with active diagnoses that included: coronary artery disease, hypertension, non-Alzheimer's dementia, and depression. R205 scored a 3 of 15 on the BIMS assessment reflective of severe cognitive impairment. Review of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investigate an allegation of potential sexual abuse between two Residents (Residents #3 and #205) of four residents reviewed for abuse. Findings include: (All times are recorded in Eastern Daylight Time unless otherwise noted.) Resident #3 (R3) Review of R3's Minimum Data Set (MDS) assessment dated [DATE], revealed admission to the facility on 2/24/23, with active diagnoses that included: anxiety disorder, depression, heart failure, and hypertension. R3 scored 8 of 15 on the Brief Interview of Mental Status (BIMS) reflective of moderate cognitive impairment. Resident #205 (R205) Review of R205's MDS assessment dated [DATE], revealed admission to the facility on 3/23/20, with active diagnoses that included: coronary artery disease, hypertension, non-Alzheimer's dementia, and depression. R205 scored a 3 of 15 on the BIMS assessment reflective of severe cognitive impairment. Review of a resident grievance form, dated 3/2/24, under the section, Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-28 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    All times are in Eastern Daylight Time (EDT) unless otherwise noted. Based on interview and record review, the facility failed to provide written transfer notification to the Resident and/or Resident's Representative for two Residents (R7 and R15) of three residents reviewed for facility initiated transfers. Findings include: Resident #7 (R7) was transferred to the hospital on 7/19/24. The medical record did not indicate a written notification of transfer was provided to R7 or R7's resident representative. Resident #15 (R15) was transferred to the hospital on 6/27/24. The medical record did not indicate a written notification of transfer was provided to R15 or R15's resident representative. On 8/28/24 at 12:45 p.m., the Nursing Home Administrator (NHA) conveyed the facility did not issue the written notifications to R7 or R15 or their resident representatives when the residents were transferred to the hospital. On 8/28/24 at 2:40 p.m., the Corporate Director of Clinical Services (DCS) confirmed written notifications of transfer were required and provided a policy Transfer and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-28 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    All times are in Eastern Daylight Time (EDT) unless otherwise noted Based on interview and record review, the facility failed to ensure two Residents (R7 and R15) of three residents reviewed for hospital discharges, were provided with written notification of the bed hold policy. Findings include: Resident #7 (R7) was transferred to the hospital on 7/19/24. The medical record did not indicate the bed hold policy was provided to R7 or R7's resident representative. Resident #15 (R15) was transferred to the hospital on 6/27/24. The medical record did not indicate the bed hold policy was provided to R15 or R15's resident representative. On 8/28/24 at 12:45 p.m., the Nursing Home Administrator (NHA) said the facility did not provide the bed hold policy to R7 or R15 or their representatives when the residents were transferred to the hospital. The facility policy Bed Hold Policy dated 5/28/24 read, in part: .At the time of transfer for hospitalization or therapeutic leave, the facility will provide to the resident and/or the resident representative written notice which specifies the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-28 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive, person-centered and trauma-informed care plan for one Resident (#41) of one resident reviewed for mood and behaviors, resulting in the potential for psychosocial distress and decreased quality of life. Findings include: All times recorded in Eastern Daylight Time (EDT), unless otherwise noted. Resident #41 (R41) R41 was admitted to the facility on [DATE] with a primary diagnosis of dementia with behavioral disturbance. Review of R41's Minimum Data Set (MDS) assessment, dated 6/9/2024, revealed severe cognitive impairment and was assessed as being easily annoyed and short tempered . 12-14 days (nearly every day), during the assessment look back period. R41 was assessed as exhibiting the following behavior symptoms 1-3 days of the look back period: physical behavioral symptoms directed toward others (e.g., hitting, kicking, pushing, scratching, grabbing .); verbal behavioral symptoms directed toward others (e.g.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure safe resident handling during transfers for one Resident (#18) of one resident reviewed for accidents, resulting in a skin tear and the potential for serious injury. Findings include: All times recorded in Eastern Daylight Time (EDT), unless otherwise noted. Resident 18 (R18) R18 was admitted to the facility on [DATE] and had diagnoses including dementia, difficulty walking and muscle weakness. Review of R18's Minimum Data Set (MDS) assessment dated [DATE], revealed she required substantial/maximal assistance with sitting to standing, chair/bed-to-chair, toilet and shower/tub transfers. Further review of R18's MDS assessment revealed she had severe cognitive impairment and highly impaired hearing. Review of R18's electronic medical record (EMR) revealed the following: 8/25/2024 6:35 p.m. Central Daylight Time (CDT), Incident Note: This writer went in to give the resident her am medication as [Certified Nursing Assistant, CNA N] was just…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY All times are in Eastern Daylight Time (EDT) unless otherwise noted. Based on interview and record review, the facility failed to ensure one Resident (R15) of three residents reviewed for urinary catheters had physician orders for the catheter and a care plan for the catheter. Findings include: Resident #15 (R15) was readmitted to the facility on [DATE] with an indwelling urinary catheter. The diagnoses of R15 included but were not limited to retention of urine, history of urinary tract infections, and urosepsis (an infection that moves from the urinary tract into the bloodstream). On 8/28/24, the physician's orders in R15's medical record were reviewed for information regarding the urinary catheter. There was no physician's order for the catheter. There were no physician's orders for the frequency or indication for catheter changes, and no orders for changing the urinary drainage bag. The care plans for R15 did not contain a plan of care for the urinary catheter. There were no interventions regarding the care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-28 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure completion of trauma assessments and failed to identify behavioral triggers for one Resident (#41) out of one resident reviewed for mood and behaviors with a history of physical abuse, resulting in inaccurate information available to Mental Health professionals and the potential for uninformed and misguided care. Findings include: All times recorded in Eastern Daylight Time (EDT), unless otherwise noted. Resident #41 (R41) R41 was admitted to the facility on [DATE] with a primary diagnosis of dementia with behavioral disturbance. Review of R41's Minimum Data Set (MDS) assessment, dated 6/9/2024, revealed she had severe cognitive impairment and was assessed as being easily annoyed and short tempered . 12-14 days (nearly every day), during the assessment look back period. The MDS assessment revealed R41 exhibited the following behavior symptoms 1-3 days of the look back period: physical behavioral symptoms directed toward others (e.g., hitting,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-28 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake MI00144174. Based on observation, interview, and record review, the facility failed to ensure palatable meals at satisfactory temperatures were served to four Residents (R42, and three residents in a confidential group interview) of 14 residents sampled for issues related to the dining experience. This deficient practice had the potential to negatively impact Residents' oral intake, weight, and worsen their medical condition. Findings include: (All times are recorded in Eastern Daylight Time unless otherwise specified.) On 8/26/24 at 12:50 PM, the tray line for the lunch meal was underway. The cook (Staff L) was asked for her record of food temperatures. No temperatures were recorded for the lunch she was serving. Staff L said, I didn't record temps. I forgot. Staff L was asked to take the temperatures of the food on the tray line. The meat loaf measured 160 degrees, cauliflower was 152 degrees, potatoes were 129 degrees, carrots were 118 degrees, and the pureed meat was 130 degrees. Staff M stated the holding temperature must not fall below 135…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-24 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, and serve food in accordance with professional standards for food service safety as evidenced by: A. Failing to ensure that potentially hazardous foods were kept free from contamination, labeled, dated, and discarded on or before the expiration date. B. Failing to ensure food preparation surfaces in the dietary department were properly disinfected. C. Failing to properly clean and disinfect dishes and utensils. This deficient practice had the potential to result in food borne illness among any or all the 52 residents in the facility. Findings include: (All times noted are Eastern Daylight Savings Time (EDST) unless otherwise noted.) During a dietary department tour on 8/15/23 at 1:56 PM with the Dietary Manager (DM) EE the following observations were made in the dry storage room: - French fried onions were opened and clipped and had no date when the product had been first opened or when it should be used by. When asked when this product was opened, DM EE did not know. DM EE was unsure if the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-24 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Inake: MI00138093 Based on interview and record review, the facility failed to report to the State Agency resident to resident abuse for 2 residents (Resident #46, & Resident #37) of 6 residents residents reviewed for abuse, resulting in Resident #30 grabbing on to and twisting Resident #46's right wrist causing pain, fear and increased anxiety, Resident #42 being involved in 2 separate incidents of resident to resident abuse and the potential for continued abuse and falls with major injury of residents residing in the facility to go unrecognized and the potential for further harm. (All times noted are Eastern Daylight Savings Time (EDST) unless otherwise noted.) Findings include: Resident #46 Review of an admission Record revealed Resident #46, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: generalized anxiety. Review of a Minimum Data Set (MDS) assessment for Resident #46, with a reference date of 6/20/23 revealed a Brief Interview for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-24 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake: #MI00138093. Based on interview and record review, the facility failed to report to the State Agency resident to resident abuse for 2 residents (Resident #46, & Resident #37) of 6 residents residents reviewed for abuse, resulting in Resident #30 grabbing on to and twisting Resident #46's right wrist causing pain, fear and increased anxiety, Resident #42 being involved in 2 separate incidents of resident to resident abuse and the potential for continued abuse and falls with major injury of residents residing in the facility to go unrecognized and the potential for further harm. (All times noted are Eastern Daylight Savings Time (EDST) unless otherwise noted.) Findings include: Resident #46 Review of an admission Record revealed Resident #46, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: generalized anxiety. Review of a Minimum Data Set (MDS) assessment for Resident #46, with a reference date of 6/20/23 revealed a Brief Interview for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-24 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and interview, the facility failed to maintain a sanitary, home-like environment, resulting in the potential for pest harborage conditions and a non-home-like environment. (All times noted are Eastern Daylight Savings Time (EDST) unless otherwise noted.) Findings include: In an observation on 8/16/23 at 8:27 AM., noted the privacy curtains in room [ROOM NUMBER] were both heavily soiled with multiple stains in various areas of the curtain. In an observation on 8/16/23 at 8:29 AM., noted the privacy curtains in room [ROOM NUMBER] were both heavily soiled with multiple stains in various areas of the curtains. In an observation on 8/16/23 at 8:32 AM., noted the window curtains in room [ROOM NUMBER] were tattered and torn around the edges with threads hanging loose. The top portion of the curtains hooks (to attach the curtains to slider rod) were noted to be missing on both curtains in the middle area, leaving the curtain hanging loosely. Both curtains appeared tattered and worn and overall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-24 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain resident privacy in 2 residents(Resident #15 and #46) reviewed for privacy, resulting in increased anxiety and the likelihood of prolonged feelings of embarrassment, fear and increased anxiety. Findings include: Resident #15 Review of an admission Record revealed Resident #15, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: chronic obstructive pulmonary disease, and generalized anxiety disorder. Review of a Minimum Data Set (MDS) assessment for Resident #15, with a reference date of 7/1/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #15 was cognitively intact. In an interview on 8/16/23 at 10:30 AM., Resident #15 was in her room laying in her bed. Resident #15 reported the large red and white velcro stop sign was draped across the entrance doorway to their (Resident #46-roommate) room because Resident #30 repeatedly has come into their room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-24 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview, and record review, the facility failed to appropriately revise and update care plans to reflect resident status for three Residents (#18, #20 and #40) of 14 Residents reviewed for care plans. This deficient practice resulted in the potential for implementation of interventions which were no longer appropriate and the potential for related complications from choking and/or aspiration. Findings include: (All times noted are Eastern Daylight Savings Time (EDST) unless otherwise noted.) Resident # 18 A review of Resident #18's medical record revealed an admission date of 2/3/23 with diagnoses including protein-calorie malnutrition, severe dementia with psychotic disturbance and depressive disorder. The Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score 0 of 15 signifying severely impaired cognition. The current Physician Orders for Resident #18 indicated a regular diet, with puree texture and nectar thick consistency liquids and had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-24 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00132047. Based on observation, interview, and record review, the facility failed to provide services to meet professional standards of care for two Resident (#18, #10) of three residents reviewed for standards of practice. This deficient practice resulted in delayed removal of staples on Resident #18's head for over seven weeks, with the potential for infection, pain, and adverse medical outcomes, and lack of assessment for appropriate wheelchair seating and positioning for Resident #10, resulting in discomfort, decreased mobility, risk of pressure ulcers, and other adverse outcomes. Findings include: All times are noted in Eastern Daylight Time unless otherwise noted. Resident #18 Review of the Minimum Data Set (MDS) assessment, dated 8/22/22, revealed Resident #18 was admitted to the facility on [DATE], with diagnoses including dementia, thyroid disorder, atrial fibrillation (heart rhythm disorder), and depression. Resident #18 required limited, one-person assistance for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-24 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure ongoing assessment and monitoring for weight fluctuations for two Residents (#40, and #50) of 7 residents reviewed for nutritional needs. This deficient practice resulted in the potential for further clinical compromise. Findings include: (All times noted are Eastern Daylight Savings Time (EDST) unless otherwise noted.) Resident #40 A review of Resident #40's medical record revealed an admission date of 6/29/23 with diagnoses including morbid obesity, diabetes mellitus, and heart failure. The Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 12 out of 15 signifying moderate cognitive impairment. The current Physician Orders for Resident #40 included No Added Salt (NAS), Carb (Carbohydrate) Controlled, Regular texture, NPO (Nothing By Mouth)/Fluid Restriction consistency with Fluid Restriction: 2000 cc . On 8/16/23 at 9:45 AM, Resident #40 was observed to have a 1/2 bottle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-24 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure physician visits were completed as required for two Residents (R45 and R104) out of four residents reviewed for timeliness of physician visits. This deficient practice resulted in the potential for unidentified and unaddressed medical care needs. Findings include: All times noted are Eastern Daylight Savings Times (EDST) unless otherwise noted. R45 Review of R45's Minimum Data Set (MDS) assessment, dated 6/18/23, revealed R45 was admitted to the facility on [DATE] with active diagnoses that included: cancer, peripheral vascular disease, end-stage renal disease, diabetes mellitus, Alzheimer's disease, stroke, non-Alzheimer's dementia, anxiety disorder and depression. The facility indicated the Brief Interview for Mental Status (BIMS) assessment was unable to be completed but R45 was documented with severe cognitive impairment. Review of R45's Practitioner Notes, which documented the physician and nurse practitioner visits for R45 in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-24 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide fluids in the prescribed texture/consistency for two Residents (Resident #18 and #20) and did not provide food in the proper form serving mechanical soft rather than pureed food for one Resident (Resident #18) of 2 residents reviewed for food/beverages served in proper form. This deficient practice resulted in the delivery of fluids and food of inappropriate consistency for the prescribed diet with the potential for choking and aspiration (accidental breathing of food or fluid into the lungs, which can cause pneumonia). Findings include: (All times noted are Eastern Daylight Savings Time (EDST) unless otherwise noted.) Resident # 18 A review of Resident #18's medical record revealed an admission date of 2/3/23 with diagnoses including protein-calorie malnutrition, severe dementia with psychotic disturbance and depressive disorder. The Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-24 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the electronic medical record contained accurate documentation for one Resident (R1-50) out of three residents reviewed for the comprehensive plan of care. This deficient practice resulted in the potential for unmet care needs related to the inaccuracy of the medical record. Findings include: All times noted are Eastern Daylight Savings Time (EDST) unless otherwise noted. Review of R1-50's Incident and Accident reports between September 22, 2023, and October 10, 2023, revealed one fall without documented injury on 9/26/23. The Incident/Accident report documented a fall with no injury with Predisposing Environmental Factors of Wet Floor (box was checked), and Predisposing Situation Factors of Improper Footwear and Ambulating without Assist (boxes were checked). During an interview on 10/10/23 at 3:10 p.m., when asked about further details of the wet floor in R1-50's room as a potential causative factor for the fall the Director of Nursing (DON),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$42,575 in federal fines across 1 penalty. 2 Medicare payment denials on record.

  • $42,575 — penalty dated 2023-08-24
  • Medicare payment denial — starting 2025-11-14 for 32 days
  • Medicare payment denial — starting 2023-09-23 for 20 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
FRIEDMAN, BENJAMINIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR; CORPORATE OFFICER100%since 01/01/2019

CMS files one row per role, so the 4 rows in the source record cover these 1 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.4M
Net patient revenuemost recent cost report
-1.9%
Operating marginrevenue minus expenses
$335K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 46%Medicare 12%Other / private 42%

This home reported $335K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$344per resident / day
operating cost
$10,451per month
≈ monthly operating cost
$337per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235601. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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