Vista Grande Villa
2251 Springport Road, Jackson, MI 49202 · Non profit - Corporation · 60 certified beds · (517) 787-0226 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (26) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 5 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 21.4% | 10.8% | 15.4% | worse |
| Long-stay residents who lose too much weight | 2.9% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 4.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.3% | 3.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 20.9% | 12.0% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 22.9% | 19.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.6% | 5.1% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 25.4% | 20.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 4.9% | 14.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.3% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 93.9% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 24.4% | 24.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 12.5% | 11.7% | 12.0% | typical |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
63.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 212 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 61.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 122 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.76 therapist hours per resident per day in 2026Q1 — more than 93% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 63.2%CMS range 56.3–68.3 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.4%CMS range 7.0–12.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 61.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 70.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 55.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 89.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.6% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.5%CMS range 4.1–9.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.94 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 60 beds and averages 42.8 residents a day — about 71% occupied, or roughly 17 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.64 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.95 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.01 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.06 hrs/resident/day on weekends vs 3.86 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 1.06 to 0.67 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
26 citations, most serious first. The 10 most serious are shown; the remaining 16 are one tap away and print in full.
- Potential for harm · Fcited before2026-02-20 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment affecting 42 residents who consume food products, resulting in the increased likelihood for cross-contamination and bacterial harborage.Findings Include:On 02/18/2026 at 9:17 A.M., The ambient air thermometer in the walk-in cooler was observed with accumulated and encrusted moist black droplets resting upon the metallic surface.On 2/18/2026 at 9:26 A.M., The walk in cooler metal wire shelving units was observed soiled with accumulated and encrusted food residue.On 2/18/2026 at 10:01 A.M., The clean equipment storage rack found two shallow pans with encrusted food residue on the rim. Director of Dining Services (DODS) P removed the pans to be washed.On 2/18/2026 at 10:04 A.M., The clean equipment drying rack surface was observed with accumulated and encrusted black residue. When the drying rack was wiped with a clean white paper towel, a grey/black residue accumulation was observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-20 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to justify the increased dose of an antipsychotic medication for one (R9) of five reviewed. Findings include: Review of the medical record revealed R9 was admitted to the facility on [DATE] with diagnoses that included anxiety disorder, delusional disorders, and vascular dementia. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/24/26 revealed R9 scored 1 out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 02/19/2026 at 10:13 AM R9 was observed sitting in a gerichair in his room watching television with headphones and a super ear hearing device. R9 appeared calm and was very talkative. Review of the Physician's Orders revealed R9 was ordered Seroquel (antipsychotic medication) 25 milligrams (mg) twice a day for vascular dementia until 12/15/25. On 12/15/25, the Seroquel was increased to 50 mg twice a day for anxiety. Review of the Psychiatry Follow-Up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-20 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act.for one resident (Resident #15) of one reviewed for abuse/misappropriation. Review of Resident 15s (R15) clinical record, including the Minimum Data Set (MDS) dated [DATE], revealed R15 was admitted on [DATE] with diagnosis that included cardiac diagnosis, and anxiety. R#15 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). Further review of R15's clinical record included a progress note made by formal facility Social Worker (SW) L dated 1/23/25 at 10:04 and revealed SW L and Biller K had discovered on 01/22/25 that R15's family member had been misappropriating funds from R15's checking and savings account. The note continued to reveal that Adult Protective Services (APS) and the Ombudsman had been notified. A second progress note also written on 1/23/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-20 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to thoroughly investigate an allegation of abuse/misappropriation, and implement interventions to protect the resident, for one resident (#15) of one reviewed. Review of Resident 15s (R15) clinical record, including the Minimum Data Set (MDS) dated [DATE] revealed R15 was admitted on [DATE] with diagnosis that included cardiac diagnosis, and anxiety. R15 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). Further review of R15's clinical record included a progress note made by formal facility Social Worker (SW) L dated 1/23/25 at 10:04 and revealed SW L and Biller K had discovered on 01/22/25 that R15's family member had been misappropriating funds from R15's checking and savings account. The note continued to reveal that Adult Protective Services (APS) and the Ombudsman had been notified. A second progress note also written on 1/23/25 authored by SW L revealed SW L offered assistance in helping R15 notify the bank…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-20 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete a Level II screening for one (R9) of one reviewed.Findings include:Review of the medical record revealed R9 was admitted to the facility on [DATE] with diagnoses that included anxiety disorder, delusional disorders, and vascular dementia. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/24/26 revealed R9 scored 1 out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 02/19/2026 at 10:13 AM R9 was observed sitting in a gerichair in his room watching television with headphones and a super ear hearing device. R9 appeared calm and was very talkative. Review of R9's medical record revealed the Annual Resident Review (ARR) Level I screening was completed on 9/22/25. The Level I screening indicated Yes responses for questions one through four in Section II. The Level I screening revealed If any answer to items 1-6 in SECTION II is Yes, send ONE copy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-20 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise care plans for two (R16, R58) of 12 reviewed. Findings include:R16 Review of the medical record revealed R16 admitted to the facility on [DATE]. R16 was diagnosed with COVID-19 on 2/10/26. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/1/26 revealed R16 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 02/18/2026 at 9:15 AM, R16 was observed lying in bed. R16 reported she was recently diagnosed with COVID-19. There was no signage or Personal Protective Equipment (PPE) on the door. On 02/19/26 at 9:40 AM, R16 did not have signage or PPE available at the door. Review of the Progress Notes dated 2/10/26 revealed Resident tested positive for covid [at 11:35 AM]. [Symptoms] unproductive cough, runny nose, headache, nausea, and fatigue x 1 day. Review of R16's care plans revealed they were not updated to indicate R16 was diagnosed with COVID-19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement physician's orders for daily weights for edema monitoring for one (R27) of one reviewed. Findings include: Review of the medical record revealed R27 was admitted to the facility on [DATE] with diagnoses that included hypertension and spinal stenosis. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/4/26 revealed R27 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 02/18/2026 at 9:05 AM, R27 was observed sitting in a recliner in their room with their feet down on the floor. R27 reported they had concerns with worsening edema in their legs, especially the left leg. Both legs were observed to be edematous. Compression stockings were observed on R27's bed. On 02/18/2026 at 2:33 PM, R27 was observed in their recliner with their legs elevated and compression stockings on both legs. R27 reported she was weighed more frequently now, but not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-20 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement pharmacy recommendations for one (R9) of 5 reviewed. Findings include: Review of the medical record revealed R9 was admitted to the facility on [DATE] with diagnoses that included anxiety disorder, delusional disorders, and vascular dementia. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/24/26 revealed R9 scored 1 out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 02/19/2026 at 10:13 AM R9 was observed sitting in a gerichair in his room watching television with headphones and a super ear hearing device. R9 appeared calm and was very talkative. Review of the Physician's Order dated 12/15/25, revealed an order for Seroquel 50 milligrams (mg) twice a day for anxiety. The Physician's Order dated 2/18/26 revealed an order for additional Seroquel 25 mg in the afternoon for anxiety. Review of the Note to Attending Physician/Prescriber dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement transmission-based precautions according to the Centers for Disease Control and Prevention (CDC) for one (R16) of two reviewed. Findings include: R16 Review of the medical record revealed R16 admitted to the facility on [DATE]. R16 was diagnosed with COVID-19 on 2/10/26. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/1/26 revealed R16 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 02/18/2026 at 9:15 AM, R16 was observed lying in bed. R16 reported she was recently diagnosed with COVID-19. There was no transmission-based precautions (TBP) signage or Personal Protective Equipment (PPE) on the door. On 02/19/26 at 9:40 AM, R16 did not have signage or PPE available at the door. Review of the Progress Notes dated 2/10/26 revealed Resident tested positive for covid [at 11:35 AM]. [Symptoms] unproductive cough, runny nose, headache, nausea,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-14 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake #2622799Based on observations, interviews, and record review, the facility failed to protect the resident's right to be free from mental, verbal and physical abuse by staff, for one Resident #1, of three residents reviewed.Findings include:Resident 1 (R1) was admitted to the facility on [DATE] with diagnoses that include chronic obstructive pulmonary disease,repeated falls and macular degeneration and was admitted for short term rehab after a fall from her walker while at home. Review of the Minimum Data Set (MDS)dated 9/11/25, revealed R1 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). Review of the facility reported incident dated 09/08/2025 reveled R1 reported while toileting her on 09/07/25 Certified Nursing Assistant (CNA) E, CNA E kept demanding R1 lock the wheelchair, R1 stated she couldn't and CNA E huffed. R1 stated she had trouble pulling down her pants and CNA E finished pulling down her pants and made the comment These people…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 16 citations
- Potential for harm · Dcited before2025-11-14 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake #2624374Based on observation, interview and record review the facility failed to develop and implement a plan of care related to deep tissue injury for one resident (#2) of two reviewed for skin care plans. Review of the clinical record revealed Resident 2 (R2) was admitted to the facility on [DATE] for short term rehabilitation after a fall at home that resulted in a pelvic fracture. Review of R2's skin assessment dated [DATE] revealed R2 was admitted with a Deep Tissue Injury (DTI) on the sacrum that measured in length 0.6 centimeters, a width of 0.5 centimeters. R2 scored a 15 indicating she was at risk for skin breakdown on the Braden Scale dated 9/16/25. Review of the nursing admission progress note reflected R2 was alert and oriented x 4. R2's Minimum Data Set had not yet been completed. On 09/24/25 at 9:39 am, during a bedside interview, R2 was observed resting in her recliner, R2 reported she fell at home on fractured her pelvis and sustained a bruise on her tailbone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop an anti-coagulant Care Plan for one (Resident #19) of 11 reviewed for Care Plans, resulting in the potential for unmet care needs. Findings include: Review of the medical record revealed Resident #19 (R19) was admitted to the facility on [DATE] with diagnoses that included generalized anxiety disorder and atrial fibrillation. Review of the admission Data Set (MDS) with an Assessment Reference Date (ARD) of 10/30/24 revealed R19 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 11/19/24 at 11:56 AM, R19 was observed in her room, dressed and seated in her recliner. R19 reported that she had recently admitted for rehabilitation purpose. Review of the R19's Medication list revealed R19 was admitted to the facility on Apixaban Oral Tablet 5 milligram (Eliquis, an anticoagulant medication) with a start date of 10/24/24. Review of the Physician order's revealed no order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise, and update a comprehensive, individualized plan of care for two (Resident #15 and Resident #26) of 11 residents reviewed for care plans, had a care plan revised for changes in resident's needs, resulting in the potential for not receiving the care needed and psychosocial well-being. Findings include: Resident #15 (R15) Medical record reflected R#15 was admitted to the facility on [DATE]. Diagnoses of Left sided weakness from a Stroke, Dysphagia from the Stroke, Vascular Dementia, and Alzheimer's Disease. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/30/2024, revealed R#15 had a Brief Interview of Mental Status (BIMS) of 03 (severe cognitively impaired) out of 15. Under section GG0130, Activities of Daily Living (ADL) assessment revealed R#15 requires substantial/maximum assistance with oral hygiene, toileting and dependent on shower/bathing, getting dressed. R#15 required substantial/maximum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide necessary care to one (Resident #15) of two residents reviewed who were dependent of all activities of daily living (ADLs), resulting in this resident not receiving the care needed to maintain their highest practicable well-being. Findings include: Resident #15 (R15) Medical record reflected R#15 was admitted to the facility on [DATE]. Diagnoses of Left sided weakness from a Stroke, Dysphagia from the Stroke, Vascular Dementia, and Alzheimer's Disease. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/30/2024, revealed R#15 had a Brief Interview of Mental Status (BIMS) of 03 (severe cognitively impaired) out of 15. Under section GG0130, Activities of Daily Living (ADL) assessment revealed R#15 requires substantial/maximum assistance with oral hygiene, toileting and dependent on shower/bathing, getting dressed. R#15 required substantial/maximum assist with repositioning in bed. R#15 is dependent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to document rationale for as needed (PRN) psychotropic medication orders that extended beyond 14 days for one (Resident #19) of five reviewed for unnecessary medications, resulting in the potential for an unnecessary medication regimen and adverse side effects. Findings include: Review of the medical record revealed Resident #19 (R19) was admitted to the facility on [DATE] with diagnoses that included generalized anxiety disorder and atrial fibrillation. Review of the admission Data Set (MDS) with an Assessment Reference Date (ARD) of 10/30/24 revealed R19 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 11/19/24 at 11:56 AM, R19 was observed in her room, dressed and seated in her recliner. R19 reported that she had recently admitted for rehabilitation purpose. Review of the R19's Medication list revealed R19 was admitted to the facility on Hydroxyzine Pamoate capsules 25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure proper storage and labeling of medications in one of one medication rooms. Findings include: On 11/20/24 at 4:08 PM, while conducting an observation of the facilities medication room with licensed practical nurse (LPN) L, a vial of Humalog insulin was observed in the medication refrigerator, inside the original box, which had been opened and the vial top had been removed. The vial was not labeled with the date opened or any resident information. The box was observed to have the numbers 1102 handwritten on it. LPN L stated that the insulin would need to be destroyed since it was not properly labeled. During the same observation of the medication room, a box containing Narcan nasal spray (medication used to reverse opioid overdose) was found in an unlocked drawer. The resident label had been removed (with some residual sticker remaining on the box) and the medication was not stored with other resident specific medications. On 11/21/24 at 4:15 PM, LPN L handed the open insulin vial and the box of Narcan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-22 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure proper communication/collaberation/documentation of Hospice services provided to two (Resident #15, Resident #26) of two residents reviewed for Hospice services, resulting in a lack of coordination of services and care provided. Findings Include: Resident #15 (R15) Medical record reflected R#15 was admitted to the facility on [DATE]. Diagnoses of Left sided weakness from a Stroke, Dysphagia from the Stroke, Vascular Dementia, and Alzheimer's Disease. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/30/2024, revealed R#15 had a Brief Interview of Mental Status (BIMS) of 03 (severe cognitively impaired) out of 15. Under section GG0130, Activities of Daily Living (ADL) assessment revealed R#15 requires substantial/maximum assistance with oral hygiene, toileting and dependent on shower/bathing, getting dressed. R#15 required substantial/maximum assist with repositioning in bed. R#15 is dependent on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-10-18 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment effecting 34 residents, resulting in the increased likelihood for cross-contamination and bacterial harborage. Findings include: On 10/16/23 at 06:56 A.M., An initial tour of the food service was conducted with Director of Food Services/Executive Chef D and Sous Chef E. The following items were noted: The Walk-In Cooler refrigeration unit fan blades and fan guards were observed heavily soiled with accumulated and encrusted soil deposits. The Walk-In Freezer automatic door closer assembly was observed weak, allowing the door to not completely close. Ice [NAME] were also observed protruding from the rear of the interior refrigeration unit. The entrance door air curtain clear plastic strips were additionally observed with accumulated ice deposits from excessive moisture entering the door cavity. Sous Chef E indicated he would contact maintenance for necessary repairs as soon as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-18 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to dispose of expired medications in two of two medication carts reviewed, resulting in the potential for decreased medication efficacy and adverse side effects in a current facility census of 34 residents. Findings include: On 10/18/23 at 10:50 AM, Team 2 Medication Cart was reviewed in the presence of Licensed Practical Nurse (LPN) R. During the review, a pharmacy label on both a plastic bag and the Insulin Glargine prefilled pen within was noted with a pharmacy label reflecting R11's name. The label on the bag contained a medication dispense date of 9/14/23 with the date opened label on both the bag and opened pen noted to remain blank. LPN R confirmed that R11's Glargine Insulin pen was opened, had been used, but as was unable to determine when pen was opened, would be discarding pen and getting a new one. Review of R11's medical record revealed an active order dated 5/22/23 for Lantus (Insulin Glargine) with daily administration at bedtime. Review of the R11's corresponding Medication Administration Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-18 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00140099. Based on interview and record review, the facility failed to 1) ensure that the abuse policy was in accordance with federal regulations for abuse reporting timeframes and 2) immediately report to the State Agency an allegation of sexual abuse for one (Resident #140) of five reviewed for abuse resulting in an allegation of sexual abuse that was not reported timely to the State Agency and the potential for further allegations of abuse to go unreported. Findings include: Review of the medical record revealed Resident #140 (R140) was admitted to the facility on [DATE] with diagnoses that included fracture of right pubis, history of falling, heart failure, hypothyroidism, and personal history of transient ischemic attack. The Minimum Data Set (MDS) with an Assessment Reference Date of 10/15/23 revealed R140 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). According to the Facility Reported Incident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-18 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to complete a Significant Change in Status Assessment (SCSA) timely for one (Resident #28) of 12 reviewed for Minimum Data Set (MDS), resulting in the potential for inaccurate care plans and unmet care needs. Findings include: Review of the medical record reflected Resident #28 (R28) admitted to the facility on [DATE], with diagnoses that included Alzheimer's disease, adjustment disorder with depressed mood, major depressive disorder, unspecified psychosis and dementia with psychotic disturbance. The SCSA MDS, with an Assessment Reference Date (ARD) of 9/18/23, reflected R28 performed activities of daily living with supervision to extensive assistance of one person. On 10/16/23 at 08:30 AM, R28 was observed in bed, with the head of the bed elevated and her eyes remaining closed during conversation. On 10/17/23 at 01:28 PM, R28 was observed self-propelling her wheelchair towards her room, speaking to another resident as they walked by her. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-18 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the Minimum Data Set (MDS) assessment was accurately coded for one (Resident #7) of 12 reviewed for MDS, resulting in the potential for inaccurate care plans and unmet care needs. Findings include: Review of the medical record reflected Resident #7 (R7) admitted to the facility on [DATE], with diagnoses that included multiple sclerosis and paraplegia. The quarterly MDS, with an Assessment Reference Date (ARD) of 8/8/23, reflected R7 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool), did not walk and required extensive assistance of one person for many activities of daily living. On 10/16/23 at 07:53 AM, R7 was observed seated in a wheelchair, in his room, watching TV. An orthotic boot was observed on his right foot. On 10/17/23 at 08:59 AM, R7 was observed self-propelling his wheelchair, using both upper extremities, from his room to the activity room. Footrests were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure care conference meetings were provided for three (Resident #7, #11 and #28) of three reviewed for care conferences, resulting in the potential for residents and/or their representatives not being provided the opportunity to participate in care planning. Findings include: Resident #7 (R7): Review of the medical record reflected R7 admitted to the facility on [DATE], with diagnoses that included multiple sclerosis and paraplegia. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 8/8/23, reflected R7 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool), did not walk and required extensive assistance of one person for many activities of daily living. On 10/16/23 at 08:16 AM, R7 was observed seated in a wheelchair in his room. He reported he had not had a care conference since he admitted to the facility. On 10/17/23 at 09:56 AM, Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to assess a pressure ulcer on admission, obtain physician wound treatment orders on admission, and to complete physician ordered wound treatments, once obtained, for one resident (#14) of two residents reviewed with pressure ulcers resulting in the potential of delayed healing of a resident's pressure ulcer. Finding Included: Resident #14 (R14) Review of the medical record revealed R14 was admitted to the facility 09/25/23 with diagnoses that included fracture right femur, sever protein-calorie malnutrition, hypothyroidism (low thyroid hormone), depression, hypertension, malignance neoplasm (cancer) of the larynx, tracheostomy (surgical opening in trachea), osteoporosis (weak and brittle bones), hyponatremia (low sodium levels in blood), anemia, lumbar (lower part of back) fracture, fractur of sacrum (triangular bone in lower back). The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/1/2023 demonstrated a Brief Interview for Mental Status (BIMS) of 15 (cognitively intact) out of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to justify the use of PRN (as needed) psychotropic medication and provide a duration of use for psychotropic medications for one (Resident #28) of five reviewed, resulting in the potential for unnecessary medications and adverse reactions. Findings include: Review of the medical record reflected R28 admitted to the facility on [DATE], with diagnoses that included Alzheimer's disease, adjustment disorder with depressed mood, major depressive disorder, unspecified psychosis and dementia with psychotic disturbance. The Significant Change in Status Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 9/18/23, reflected R28 performed activities of daily living with supervision to extensive assistance of one person. On 10/16/23 at 08:30 AM, R28 was observed in bed, with the head of the bed elevated and her eyes remaining closed during conversation. On 10/17/23 at 01:28 PM, R28 was observed self-propelling her wheelchair towards her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2026-02-20 · tag F0628 — widespreadProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to send a copy of the notice of transfer or discharge to the representative of the Office of the State Long-Term CareOmbudsman for two (Resident 54 and 56) of two residents reviewed. Findings include:Review of the medical record reflected R54 was admitted to the facility on [DATE], with diagnoses that included heart failure. R54 no longer resided in the facility. According to a Progress Note, on 12/7/25, R54 was transferred out to a local hospital. Review of the medical record reflected R56 was admitted to the facility on [DATE], with diagnoses that included weakness. R56 no longer resided in the facility. According to a progress note, R56 arrived at the facility on 12/3/25 and discharged home on that same date.In an interview on 2/19/2026 at 12:22 PM, Social Worker E stated that she does not send the monthly list of transfers or discharges to the Ombudsman. In an interview on 2/19/2026 at 12:30 PM, Interim Nursing Home Administrator C stated that it was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| US BANK NATIONAL ASSOCIATION | Organization | 5% OR GREATER MORTGAGE INTEREST | since 12/01/2015 |
| EISELE, CHELSEA | Individual | W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2019 |
| DUNIGAN, JOSEPH | Individual | CORPORATE DIRECTOR | since 06/22/2016 |
| KEATLEY, ELLEN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | since 02/22/2017 |
| MARKOWSKI, RONALD | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | since 02/22/2017 |
| KAUHALE HEALTHCARE MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 03/23/2022 |
CMS files one row per role, so the 9 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235254. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.