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Lake Orion Nursing Center

585 East Flint Street, Lake Orion, MI 48362 · Non profit - Corporation · 120 certified beds · (248) 693-0505 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0740)2 actual-harm citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$89,466 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (22) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $89,466 in federal fines (most recent 2025-09-10)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (65%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
425 S Broadway St · (248) 693-6835 · Call to confirm hours
Pharmacy
295 S Broadway St · (248) 814-6521 · Call to confirm hours
Grocery
41 N Conklin Rd · (248) 693-1309 · Call to confirm hours
Park
426 Atwater St · (248) 693-8391 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.4%10.8%15.4%better
Long-stay residents who lose too much weight5.7%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder0.3%0.8%0.9%better
Long-stay residents with a urinary tract infection0.4%1.5%2.0%better
Long-stay residents with depressive symptoms2.7%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.0%3.0%3.3%worse
Long-stay residents whose ability to walk worsened21.3%12.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication25.8%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine89.5%95.0%95.3%typical
Long-stay residents with pressure ulcers4.4%5.1%4.7%typical
Long-stay residents with worsening bladder/bowel control31.1%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table6.6%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine78.0%79.5%79.4%typical
Short-stay residents rehospitalized after admission33.5%24.0%22.6%worse
Short-stay residents with an outpatient ER visit11.5%11.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.411.841.67worse
Long-stay outpatient ER visits per 1,000 resident days2.041.641.80worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 132 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.9%U.S. median 51.5%
Got home and stayed home
12.7%U.S. median 10.7%
Went back to hospital
56.0%U.S. median 56.6%
Met the expected recovery
0.41U.S. median 0.31
Therapy hours / resident / day
0.21hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 56.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 91 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 71% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.9%CMS range 40.5–53.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.7%CMS range 9.7–16.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge56.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge47.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge51.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.2%CMS range 3.7–9.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.871.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.58
RN hours/ resident / day
0.90
LPN hours/ resident / day
2.10
Aide hours/ resident / day
3.59
Total nurse hours/ resident / day
0.40
RN hoursweekends
65.2%
Total nursing turnover
61.1%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 95.0 residents a day — about 79% occupied, or roughly 25 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.59 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.10 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.15 hrs/resident/day on weekends vs 3.76 on weekdays — 16% thinner on weekends. RN hours go from 0.66 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 65% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2025-05-01)
5
at the previous standard inspection (2024-03-26)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

22 citations, most serious first. The 13 most serious are shown; the remaining 9 are one tap away and print in full.

  • Actual harm · G2025-09-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Complaint #1337621.Based on observation, interview, and record review, the facility failed to protect the resident's right to be free from neglect for one (R801) of three residents reviewed for accidents and supervision, resulting in the resident being hospitalized for alcoholic ketosis due to alcohol ingestion and lactic acidosis due to walking in 94 degree Fahrenheit (F) temperatures after staff allowed him to go on a leave of absence (LOA) with an unknown individual without consent from the legal guardian and did not identify he had not returned for approximately 30 hours. Findings include: A review of a complaint submitted to the State Agency revealed an allegation that noted the following, .two days ago a male resident left the facility and no one knew where he was at for 1.5 days .Someone signed him out but they can't read who it was. The police were contacted. The resident was found at (hospital name) and is still there at this time .On 9/9/25 to 9/10/25, an unannounced onsite…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-06-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00153580. Based on interview and record review, the facility failed to provide supervision according to the individualized plan of care for one (R801) of three residents reviewed for falls, resulting in an acute intertrochanteric fracture of the left femur (hip) and an acute subdural hematoma (bleeding between the brain and the skull that ultimately resulted in the resident's death after R801 was left unsupervised on the toilet and sustained a fall. Findings include: A review of R801's hospital records revealed the following: A Discharge summary dated [DATE] documented, Discharge Final Diagnosis: Subdural hematoma .(R801) .presented to hospital on [DATE] s/p (status post) unwitnessed fall at her assisted living facility (nursing home). Pt (patient) unresponsive on arrival and not protecting her airway. Pt intubated in the ED (Emergency Department) and taken for CT (Computed Tomography) imaging. Imaging showed acute subdural hematoma measuring 3.6 cm (centimeters)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00150810, MI00150926, MI00151349 Based on interview and record review, the facility failed to ensure one (R801) of three residents reviewed for accidents, was transferred in a safe manner with fully functioning equipment and with the proper level of assistance, resulting in the resident falling out of the mechanical lift sling and sustaining an acute impacted fracture (fracture typically caused by force or trauma) of the right hip, a distal intertrochanteric fracture (fracture between the bony protrusion of the thighbone) of the right hip, an acute intertrochanteric fracture of the left hip, and Focal round hyperdensity (spot brighter than the surrounding brain indicating an abnormality) within the right sylvian fissure (part of the brain) measuring approximately 5 mm (millimeters) .potentially representing aneurysm (bulging blood vessel) or hemorrhage (bleeding). Findings include: A review of a complaint submitted to the State Agency revealed an allegation that on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-05-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2984138.Based on observations, interviews, and record reviews, the facility failed to ensure care plans and/or fall interventions were timely implemented, reviewed, and/or revised. The facility also failed to follow its fall management policy by ensuring all falls were reviewed by the interdisciplinary team and that fall risk assessments were completed in accordance with the facility policy. Findings include:A review of a complaint submitted to the SA (State Agency) reported the facility neglected to address issues regarding resident falls.On 5/13/26 an onsite investigation was conducted.R202A review of the R202's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses that included: Alzheimer's disease and chronic obstructive pulmonary disease (COPD) and history of falls. A Minimum Data Set (MDS) assessment dated [DATE], noted a Brief Interview for Mental Status (BIMS) score of 10 (which indicated moderately impaired cognition).On 5/13/26 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-23 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation relates to Intake 2645567. Based on observation, interview, and record review, the facility failed to provide adequate staffing for two residents, R403 and R404, which had the potential to affect all facility residents. Findings include: Review of an anonymous complaint received by the State Agency on 10/01/25 revealed an allegation when R403 was not assisted with timely toileting on 9/29/25 from 11:00 p.m. to 7:00 a.m. due to short staffing. The complainant alleged, I was speaking with a coherent resident (R403) who stated she sat on the toilet for one hour and 45 minutes and she turned the call light on and no one came to assist for an hour. She (R403) had to use her cell phone to call the facility downstairs and have them send help. After using her own cell phone to call for help it was another 45 minutes before someone came to help her off the toilet, in which she told me she had to scream, 'help, help'. The building is always short staffed . The complainant alleged nursing management did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2546912Based on observation, interview and record review, the facility failed to provide an environment that promoted and enhanced residents' dignity for three (R402, R404 and R405) of three residents reviewed for dignity. Findings include: R404 On 12/23/25 at 11:58 a.m., R404 was observed in their room dressed and seated on the edge of their bed. R404 stated two to three days prior an aide (Certified Nurse Aide S) rushed them off the toilet when they were trying to have a bowel movement. R404 reported they typically needed one-person assistance to get off their commode. R404 explained CNA S was mean to them when they kept telling them to get off the toilet over and over in a raised voice and then made them get off the commode. R404 further described CNA S and said they were going to report them to their supervisor to come down and see what they caused (which was unclear to them). R404 said this made them feel terrible, belittled.I am scared of (CNA S) now. R404 clarified CNA S…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-10 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Complaint #1337621.Based on interview and record review, the facility failed to ensure a resident with a substance abuse disorder was assessed and interventions put in place for one (R801) of one resident reviewed for behavioral health services, after it was discovered he went on a leave of absence (LOA), consumed alcohol, and was treated for alcoholic ketosis and withdrawal in the hospital. Findings include: A review of a complaint submitted to the State Agency revealed an allegation that noted the following, .two days ago a male resident left the facility and no one knew where he was at for 1.5 days .The resident was found at (hospital name) .On 9/9/25 to 9/10/25, an unannounced onsite investigation was conducted.A review of R801's clinical record revealed R801 was admitted into the facility on [DATE] and readmitted on [DATE] with diagnoses that included: alcohol dependence with withdrawal (as of 6/30/25). It was indicated on R801's face sheet that he had a legal guardian. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop comprehensive care plans per residents' assessed needs for two (R72 and R31) of 18 residents reviewed for care planning. Findings include: R72: On 4/29/25 at 10:18 AM, a housekeeper was observed talking to R72 about the bathroom towel bar being ripped off the bathroom wall from a fall the resident had the night before. On 4/29/25 at 10:31 AM, R72 was observed lying in bed with their feet propped up on a wheelchair placed next to the bed. There was a large, white, undated bandage to their left elbow. When asked how they were doing, R72 reported they were doing good and was almost ready to go home but had a bad fall in the bathroom and hit their left elbow and cut it and hit their head. They reported their head was not too bad, but their elbow was the worst. The resident further reported they should've been wearing their grippy socks, they were barefoot and knew better. When asked about the bar if that was broken from the fall, they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident's physician ordered treatment was dated and timely provided for one (R23) of two residents reviewed for skin care management. Findings include: On 4/28/25 at approximately 11:25 AM, R23 was observed lying in bed, their right ankle/foot was wrapped with what appeared to be white gauze. There was no date on the wrapped gauze on their ankle. The resident, who was alert and able to answer all questions was asked as to why their left ankle was wrapped and when was the last time nursing staff wrapped it. The resident reported that they had a very deep pressure ulcer on their heel/ankle that was mostly resolved however, they still suffered from what they believed was caused by nerve issues from their wound, and having their heel wrapped helped to lessen the pain. R23 was asked when the last time it was wrapped and their ankle was observed, the resident responded it was several days ago and was believed it should have been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to monitor bowel movement and initiated facilities bowel protocol for one (R19) resident reviewed for bowel and bladder. Findings include: On 4/29/25 at 1:34 PM, R19 was observed in room sitting in a wheelchair. R19 was asked how their stay was at the facility, R19 replied that they enjoyed the facility, but they needed to have a bowel movement, and the facility was refusing to give them prune juice. R19 was asked when their last bowel movement was. R19 reported, two or three days ago, and that their stomach had started to experience abdominal discomfort. A record review revealed that R19 was admitted to the facility on [DATE] with medical diagnoses of hemiplegia, cognitive communication deficit and constipation. Review of the minimum data set(MDS) for brief interview for mental status score (BIMs) revealed a 13, which indicated intact cognition. On 4/30/25 at 11:22 AM, a review of the medical record revealed that on 4/26/25 at 11:08 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure continuous oxygen therapy was accurately documented and administered per physician orders for two (R31 and R4) of two residents reviewed for respiratory care. Findings include: R31 On 4/29/25 at 10:36 AM, R31 was observed sitting in a wheelchair in his room with no oxygen on. An oxygen tank was attached to the back of R31's wheelchair and the oxygen tubing was coiled up and in a canvas bag hanging from the handle of the wheelchair. The pressure gauge on the oxygen tank showed the needle between the 1000 and 2000 PSI (pounds per square inch) markings. An oxygen concentrator was observed in R31's room with the oxygen tubing coiled around it. R31 was asked if he usually wore oxygen. R31 explained he had been told he only needed oxygen at night and did not wear it during the day. Review of the clinical record revealed R31 was admitted into the facility on 9/8/23 and readmitted on [DATE] with diagnoses that included: acute respiratory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00148758. Based on observation, interview and record review, the facility failed to safely serve a hot beverage for one Resident (R908) of one reviewed for hot beverages, resulting in first-degree burns (superficial burn or wound that affects the first layer of the skin) on their abdomen and chest. Findings include: A review of a Facility Reported Incident (FRI) Intake MI00148758 revealed on 11/27/24 at 6:43 AM, The facility provided R908 a cup of hot coffee without proper containment to prevent spilling and R908 sustained a liquid burn to their chest and abdomen. Clinical record review revealed R908 was admitted to the facility on [DATE] with a history of heart disease, and TIA (Transient Ischemic Attack also known as a mini stroke caused by brief blockage of blood flow to the brain) with intracranial injury which resulted in R908 having functional decline with fine motor skills and weakness. R908's most recent BIMS (Brief Interview for Mental Status) scored 15/15 indicating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Fcited before2024-03-26 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure a comprehensive infection control program that consistently identified infections based on symptoms and justified the use of antibiotics, (Using McGeer's Criteria for the definition of infections), as well as calculated infection rates, demonstrated on-going tracking, trending, in-services, education, and environmental rounding. Findings include: On 3/25/24 at 3:18 PM a review of the facility's infection control program data was reviewed and revealed the following: August 2023: A document titled Antibiotic Usage Log revealed resident infections both facility acquired and community acquired, however; the data did not include any identification of symptoms or consistent usage of labs or imaging to justify the use of antibiotic therapies. September 2023: There was no monthly summary included with the data, nor did the monthly data contain a calculated infection rate. A review of the Antibiotic Usage Log revealed resident infections both facility acquired and community acquired, however; the data did not include any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 9 citations
  • Potential for harm · Dcited before2024-03-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00139234 Based on observation, interview and record review the facility failed to ensure a resident received their soup in dignified manor for one (R24) of 10 resident's reviewed for accidents. Findings include: A Facility Reported Incident (FRI) was reported to the State Agency (SA) that alleged R24 spilled their soup causing burns/blisters to the upper chest area. Following their investigation, the facility's intervention was to ensure the resident received all their soup in a two handled cup, not a bowl. On 3/24/24 at approximately 10:40 AM, R24 was observed lying in bed. The resident was alert and able to answer all questions asked. R24 was asked about the incident that led to burns/blisters on their upper chest in July 2023. R24 reported that they had been a resident at the facility for over three years following a fall at home that led to severe back issues with pain. The resident noted that in July they were served soup in their room while in bed, they spilled the soup…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-26 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure consent for vaccines were obtained by the appropriate authority for one resident (R29), of two residents reviewed for choices. Findings include: On 3/24/24 at 2:51 PM, a review of R29's clinical record revealed documents titled PHYSICIAN'S STATEMENT ATTESTING TO DECISION MAKING AUTHORITY dated 10/21/22 and 1/8/24 were reviewed and indicated R29 had the capacity to make their own informed medical decisions and their Durable Power of Attorney (DPOA) for Healthcare had not been activated. R29's Durable Power of Attorney for Healthcare was reviewed and revealed R29's sister had been named as their Durable Power of Attorney. Continued review of R29's consents for vaccines was conducted and revealed the following: a consent to receive the influenza vaccine dated 11/13/23 signed by R29's sister, a declination for a COVID-19 vaccine dated 1/3/24 signed by R29, and a consent to receive a COVID-19 vaccine dated 2/3/24 signed by R29's sister. DPOA. On 3/25/23 at 12:30 PM, an interview was conducted with Social Worker 'A', they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-26 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow the recommendations and physician orders for assistive devices to maintain range of motion and positioning for one (R19) of three residents reviewed for positioning resulting in the potential for a decline in range of motion and worsening of contractures. Findings include: R19 A record review revealed that R19 was a long-term resident of the facility, originally admitted on [DATE]. Based on the Minimum Data Set (MDS) assessment dated [DATE], R19 had severe cognitive deficits and they were non-verbal. R19's admitting diagnoses included contracture of left hand, stiffness of right and left hip, poly-osteoarthritis, stroke, and dementia. R19 was totally dependent for staff assistance with mobility and positioning in bed. R19 received their nutrition and hydration through a Percutaneous Endoscopic Gastrostomy (PEG) tube (A tube inserted through the wall of the abdomen directly into the stomach surgically to administer nutrition and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-26 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure the offering of pneumococcal (pneumonia) vaccines to one resident (R29), of five residents reviewed for pneumococcal vaccines. Findings include: On 3/25/24 at 2:38 PM, a review of R29's clinical record was conducted and evidence they had been offered pneumococcal vaccines was not contained in the record. On 3/25/24 at 3:20 PM, the facility's Infection Control Preventionist, Nurse 'E' was asked to provide evidence R29 had been offered the pneumococcal vaccine. On 3/26/24 at 9:47 AM, Nurse 'E' reported they were unable to locate any evidence R29 had been offered the vaccine. A review of a facility provided policy titled, Pneumococcal Protocol was reviewed and read, At the time of admission, the Resident or responsible party is given a consent to sign either granting permission to administer pneumococcal vaccine per physician's order, stating prior vaccination, or declining the vaccine. The consent form states possible side effects of the vaccine. Signed consent is maintained in the EHR (electronic health record).

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-04-06 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement an active water management plan for reducing the risk of Legionella and other opportunistic pathogens of premise plumbing (OPPP). This deficient practice has the increased potential to result in water borne pathogens to exist and spread in the facility's plumbing system and an increased risk of respiratory infection among any or all of the 63 residents in the facility. Findings include: On 4/4/23 at approximately 1:00 PM, the building water management plan was requested from Director of Environmental Services E. On 4/4/23 at approximately 1:45 PM, Director of Environmental Services E provided a water flow diagram for the facility, and a monthly checklist for checking the flow of hot and cold water in the tubs located in rooms [ROOM NUMBERS]. When queried if the facility had any additional documentation related to a water management plan, Director of Environmental Services E stated they did not. When queried if the facility has an active water…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility staff failed to ensure an allegation of abuse was immediately reported to the facility abuse coordinator and to the State Agency for one resident (R14) of two residents reviewed for abuse. Findings include: On 4/4/23 at approximately 9:44 a.m., R14 was observed in their room, laying in their bed. R14 was queried regarding the care they have received in the facility and they indicated that the staff do not treat them good. On 4/04/23 the medical record for R14 was reviewed and revealed the following: R14 was initially admitted to the facility on [DATE] and had diagnoses including Hemiplegia and hemiparesis following cerebral infarction affecting left dominant side and Hypertension. A review of R14's MDS (Minimum Data Set) with an ARD (assessment reference date) of 3/7/23 revealed R14 needed extensive assistance from facility staff with most of their activities of daily living. R14's BIMS score (brief interview for mental status) was nine, indicating a moderately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-06 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to record and administer a controlled medication according to professional standards of practice for one (R25) resident. Findings include: On 4/6/23 at 10:20 AM, an observation of the 2nd floor South wing medication cart was made with Nurse 'F'. A review of R25's Controlled Drug Receipt/Record/Disposition Form for Oxycontin Extended Release (ER) 15 milligrams (MG) every eight hours revealed Nurse 'F' signed off that one tablet was removed from the supply at 8:26 AM which resulted in a documented count of 7 tablets. An observation of the blister pack that contained R25's oxycontin 15 mg tablets revealed there were eight tablets remaining. When queried about the discrepancy, Nurse 'F' reported they signed the controlled substance log at 8:26 AM without actually pulling the tablet from the supply and did not yet administer the medication to R25. Review of R25's Medication Administration Record (MAR) revealed Nurse 'FF' signed off that the 8:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a resident was free from an avoidable fall for one (R4) of three residents reviewed for falls. Findings include: On 4/4/23 at approximately 9:15 AM, R4 was observed sleeping in a tilt back wheelchair. Review of R4's clinical record revealed the resident was initially admitted to the facility on [DATE] with diagnoses that included, in part: chronic kidney disease, dementia, COPD (chronic obstructive pulmonary disease) and anxiety disorder. A review of R4's Minimum Data Set (MDS) documented the resident was severely cognitively impaired and required two person extensive/total assist for most Activities of Daily Living (ADLS). Continued review of R4's clinical record documentation noted the following: A fall risk assessment dated [DATE] noted the resident was high risk for falls. Care Plan: Category: Falls: Resident at risk for falling impaired LE ( . strength, impaired vision, impaired balance and cognition . Approach: 2 PA (person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a CPAP device (continuous positive airway pressure machine that uses mild air pressure to keep breathing airways open while sleeping) was provided in a timely manner for one resident (R370) of two residents reviewed for respiratory care. Findings include: On 4/04/23 at approximately 1:08 p.m., R370 was observed in their room, sitting up in their bed. R370 was queried how their admission process went when being admitted to the facility. R370 indicated that they have not slept good because they still don't have a CPAP machine. R370 reported they had a CPAP at home and in the hospital and they were supposed to have it at the facility but the person that was responsible for it ensuring it was ordered and ready for them called off and does not work on weekends so they have still not gotten it. R370 further indicated that they felt tired because they were not sleeping well. R370's room was observed to not contain a CPAP machine. On 4/5/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$89,466 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $89,466 — penalty dated 2025-09-10
  • Medicare payment denial — starting 2025-10-02 for 39 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
MCLAREN OAKLANDOrganizationDIRECT OWNERSHIP INTERESTsince 12/01/1989
MCLAREN HEALTH CARE CORPORATIONOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 12/01/1989
BALL, KEVINIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 09/01/2021
GRANT, CHADIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 05/12/2022
HAIN, TONYIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 03/01/2004
INCARNATI, PHILIPIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 10/01/2007
MARCOTTE, LYNNIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNFsince 05/01/2025
MAZURKIEWICZ, DAVIDIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 09/01/2021
MBIYA, MARYIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 09/01/2021
MCDONALD, DERRICKIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 03/19/2015
PRINCE, ALLENIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 07/01/2003
SPICER, JACQUIIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 09/01/2021
SUTER, LORENZOIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 02/20/2025
SALLOUM, FADIIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNFsince 05/01/2025

CMS files one row per role, so the 32 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.2M
Net patient revenuemost recent cost report
-19.1%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 66%Medicare 8%Other / private 26%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$437per resident / day
operating cost
$13,277per month
≈ monthly operating cost
$367per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235481. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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