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Marlette Community Hospital LTCU

2770 Main Street, Marlette, MI 48453 · Non profit - Corporation · 39 certified beds · (989) 635-4000 Medicare & Medicaid certified

Call the home — (989) 635-4000 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0605) — cited Aug 2025
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (5/5)
  • lower-than-typical staff turnover (22% vs 45% nationally) — better care continuity
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (22) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2750 Main St · (989) 635-4614 · Call to confirm hours
Pharmacy
6541 Plaza Dr · (989) 635-7777 · Call to confirm hours
Grocery
6541 Plaza Dr · (989) 635-4069 · Call to confirm hours
Park
6201 Chard St · (989) 635-2986 · Typically dawn to dusk
Place of worship
2736 Lamotte St · (810) 336-3928

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased24.6%10.8%15.4%worse
Long-stay residents who lose too much weight8.1%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder2.0%0.8%0.9%worse
Long-stay residents with a urinary tract infection6.4%1.5%2.0%worse
Long-stay residents with depressive symptoms7.3%4.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.3%3.0%3.3%worse
Long-stay residents whose ability to walk worsened30.7%12.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication35.3%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers2.6%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control23.8%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table7.8%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Long-stay hospitalizations per 1,000 resident days1.471.841.67better
Long-stay outpatient ER visits per 1,000 resident days2.221.641.80worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.8%U.S. median 10.7%
Went back to hospital
not reportedno hours filed
Therapy hours / resident / day

Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 6.7–16.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.651.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.59
RN hours/ resident / day
0.02
LPN hours/ resident / day
3.25
Aide hours/ resident / day
4.86
Total nurse hours/ resident / day
1.11
RN hoursweekends
22.4%
Total nursing turnover
14.3%
RN turnover

How full it usually is: this home is certified for 39 beds and averages 36.1 residents a day — about 93% occupied, or roughly 3 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.86 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.25 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.04 hrs/resident/day on weekends vs 5.19 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 1.78 to 1.11 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 22% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2025-08-07)
6
at the previous standard inspection (2024-08-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

22 citations, most serious first. The 10 most serious are shown; the remaining 12 are one tap away and print in full.

  • Potential for harm · Fcited before2025-08-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure food was properly labeled, dated and stored to maintain best practices resulting in the potential to spread food borne illness to all residents that consume food from the kitchen.Findings include:On 8/5/25 at 9:00 AM, observations and interview during Initial kitchen include: On the prep table there was a large plastic container with an open blue bag in it, the container had no label, no open or expiration date on it. During interview with dietary supervisor “C”, when asked what the product was, Dietary Supervisor C stated it was rice, and acknowledged there is no dates or label present, but reports “there should be”. Walk in freezer with (2) Large plastic baggies of pepperonis that have been opened and have no open/expiration dating on them and sitting on shelf near a box of sealed pepperonis. On another shelf there is an open bag of frozen sugar snap peas no open date, closed with a rubber band. In the dry storage line in the kitchen, there is a box of cream of wheat and pancake mix both open in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-07 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to maintain a comprehensive infection control program, resulting in the facility not mapping infections or completing audits and the potential for infection clusters to go unnoticed. Findings include: DPS 2 Based on interview and record review, the facility failed to have an active plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing (OPPP). This deficient practice has the increased potential to result in water borne pathogens to exist and spread in the facility's plumbing system and an increased risk of respiratory infection among any or all of the residents in the facility. Findings include:On 08/07/2025 at 1:13PM, an interview was conducted with the Director of Nursing (DON). The DON acts in the role of the infection preventionist. During record review of the monthly infection control reports, it was noted that there was no mapping of infections being completed by the facility and minimal audits being completed for infection control. The DON was asked if the facility is mapping…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-07 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to evaluate and document the clinical rationale for the continuation of a PRN (as needed) anti-anxiety medication beyond 14 days and failed to identify a stop date of the medication for one resident (R6) of five residents reviewed for unnecessary psychotropic medication use, resulting in potential for overuse of the medication.Facts and Findings include: Record review of R6 quarterly minimum data Set (MDS) revealed Brief Interview of Mental Status (BIMS) of 2, defined as cognitively severely impaired never/rarely made decisions. Medical diagnosis included: Alzheimer's, COPD, Anxiety, Residual Schizophrenia, ASHD, Colon cancerRecord review of R6 physician order from 04/09/2025 for Ativan 0.5 mg tablet by mouth daily PRN (as needed for) anxiety, may give 1/2 hour prior to showers. Signed by NP F. There is no stop date / review date for this order.Record review of drugs.com internet search for Ativan (lorazepam) drug class: benzodiazepine anticonvulsant is used for anxiety disorders and insomnia.Record review of the latest…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-07 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop a baseline care plan for one resident (R25) of two reviewed, resulting in the lack of a baseline care plan for oxygen administration. Findings include: R25 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include chronic respiratory failure with hypoxia, hypertensive heart disease with heart failure, congestive heart failure and pulmonary fibrosis.On 08/06/2025 at 8:56AM, R25 was observed sitting in bed receiving oxygen via nasal cannula. R25 stated that she usually receives 7 liters per minute (LPM) of oxygen, but due to having different tubing she is now having to receive 8LPM and her oxygen saturation isn't nearly as high as it usually is. On 08/06/2025 at 2:33PM, record review revealed a physician's order for administration of oxygen at 7LPM, dated 7/24/25. Record review revealed there is a care plan is in place for oxygen use, it is dated 8/6/25. On 08/06/2025 at 2:46PM, record review of care plans revealed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-07 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide routine dental services for one resident (R15) of one reviewed for dental services. Findings include: R15 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include malignant neoplasm of the pancreas, neuropathy, type 2 diabetes and hypertension. On 08/05/2025 at 12:01PM, R15 was observed in her room sitting on the edge of her bed. R15 was observed to not have any upper teeth, lower teeth were visible. R15 was asked about not having upper teeth in. R15 stated that she left her upper dentures at home and that they don't fit. R15 was asked if she had been seen by the dentist since being in the facility. R15 stated she was not sure if she sees the dentist here or not, but that she would like to. R15 stated that she would like to eat more salads but cannot eat them due to not having upper dentures. On 08/06/2025 at 12:38PM, an interview was conducted with Social Worker (SW) A. SW A was asked if they are the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to date mark potentially hazardous foods, maintain sanitary equipment, and maintain proper glove use and handwashing, resulting in an increased risk of foodborne illness, affecting all residents that consume food from the kitchen. Findings include: On 8/12/24 at 11:40 AM, during a kitchen inspection, assisted by Certified Dietary Manager (CDM) H, an opened bag of hard boiled eggs was observed to not be provided with a date mark to identify the discard date. On 8/12/24 at 11:45 AM, a chicken wrap, located in the reach-in deli cooler, was observed to not be provided with a date mark. At this time, CDM H stated the wrap was left over from the day before. According to the 2017 FDA Food Code Section 3-501.17 Ready-to-Eat, Time/Temperature Control for Safety Food, Date Marking. (A) Except when PACKAGING FOOD using a REDUCED OXYGEN PACKAGING method as specified under § 3-502.12, and except as specified in (E) and (F) of this section, refrigerated, READY-TO EAT, TIME/TEMPERATURE CONTROL FOR SAFETY FOOD prepared and held…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-14 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a medication error rate of less than 5% based on five medication errors of 34 medication administration opportunities. This deficient practice resulted in a medication error rate of 14.7%. Findings include: Registered Nurse (RN) A was observed administering medications on 8/13/24 at 10:15 a.m. RN A said she was passing the morning medications on the west hall. RN A prepared medications for Resident #31 (R31) consisting of 11 medications. The medications for R31 were ordered to be administered at 9:00 a.m. RN A documented the medications as administered at 10:19 a.m. on 8/13/24. RN A prepared medications for Resident #25 (R25) consisting of 17 medications. When the medications were prepared, RN A handed the medications to another nurse, RN B, to administer to R25 while RN A continued with preparing medications at the medication cart. The medications for R25 were ordered to be administered at 9:00 a.m. RN A documented the medications as administered at 10:28 a.m. on 8/13/24 despite not having…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-14 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to properly store and dispose of medications and ensure insulin pens and eye drops were labeled with dates when opened in two medication carts of two medication carts reviewed for medication storage and labeling. Findings include: On 8/13/24 at 10:35 a.m., Registered Nurse (RN) A attempted to administer medications to Resident #3 (R3). R3 told RN A she did not want the medications because she was on the phone. RN A returned to the medication cart with the medications and obtained a marking pen. RN A wrote R3's initials on the cup containing the medications and pulled open the top drawer of the medication cart. The Director of Nursing (DON) approached and asked RN A what she was doing. RN A told the DON R3 did not want her medications at that time. The DON told RN A to dispose of the medications in the medication cup and obtain new medications when R3 was ready to take the medications. RN A emptied the medications into a Sharps container (a wasted container for sharp medical instruments). The South Hall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-14 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement tracking of Covid-19 (a highly contagious respiratory disease) immunizations to ensure appropriate education was offered and vaccinations administered or declined for four residents (R13, R17, R30 and R35) of five residents reviewed for immunization, resulting in the potential for residents and resident representatives to be uninformed of the benefits and potential side effects of Covid-19 vaccination and the potential for eligible residents to remain unvaccinated, increasing the risk of disease. Findings include: Resident #13 (R13): Review of R13's Minimum Data Set (MDS) assessment, dated 6/24/2024, revealed R13 was admitted to the facility on [DATE]. Review of R13's immunization history obtained from his electronic medical record (EMR) revealed the date of R13's most recent Covid-19 vaccination was documented as 5/04/2022. It was noted in review of the immunization history there was no documentation of R13 being offered an up to date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to appropriately monitor for a change in condition per professional standards of practice for one resident (Resident #30) of one resident reviewed for hospitalizations, resulting in the potential for delayed treatment and a further deterioration of condition. Findings include: Resident #30 (R30): Review of R30's Minimum Data Set (MDS) assessment, dated 6/10/2024, revealed R30 was admitted to the facility on [DATE] and had diagnoses including hypertensive heart disease with heart failure, aortic valve stenosis, peripheral vascular disease, hypertension and dementia. Further review revealed R30 scored five out of 15 (5/15) on the Brief Interview for Mental Status (BIMS), indicating severe cognitive impairment. An observation on 8/12/2024 at 1:27 a.m. revealed R30 seated in a wheelchair in her room. R30 was observed to be receiving three liters per minute of oxygen via nasal cannula from a portable oxygen tank housed on the back of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 12 citations
  • Potential for harm · D2024-08-14 · tag F0696 — isolated
    Provide appropriate care/assistance for a resident with a prosthesis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care and assistance to wear and be able to use a prosthetic device for one resident (Resident #20) of one resident reviewed for activities of daily living with a prosthesis. Findings include: Resident #20 (R20): On 8/13/24 at 9:06 AM, Resident #20 (R20) was observed in the hallway sitting in his wheelchair. He explained he had lost most of his right arm in an accident many years ago. He stated he had a prosthesis, but on observation he was not wearing .the bottom portion of the prosthesis. On 8/13/24 at 11:43 AM, R20 was observed and was not wearing the bottom portion of his right arm prosthesis. R20 stated Some of them (Certified Nurse Aids or CNA's) put it on, and some can't get it on. R20 said he did not put it on himself. During an interview on 8/13/24 at 1:24 PM, CNA F and CNA G were asked about the right arm prosthesis. CNA G said she had not put the prosthesis on. CNA F stated R20's prosthesis was broken and could not be worn. CNA F said, It is in his room, and we are waiting for the orthotist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-07-26 · tag F0576 — widespread
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that 27 out of 27 residents received their mail on Saturdays, resulting in residents not being able to exercise their right to receive mail and access communication. Findings Include: On 7/20/23 at 1:30 PM, during a meeting with a Confidential Group of Residents, they were asked if they received mail on Saturdays. The group replied, No, we don't. With further discussion, the residents said it was something they had recently been talking about, because they were not receiving their mail on Saturdays. During an interview with the Activities Director F, on 7/20/2023 at 2:30 PM, she was asked if the resident's received mail on Saturdays and she said they did not. She said the mail was handled through the storeroom in the hospital. On 7/26/2023 at 1:30 PM, during an interview with the hospital Storeroom Clerk L, she was asked how mail was handled for the facility. She said the storeroom sorted the mail and placed it in a mail slot for the facility. She said the residents did not receive mail on Saturdays because the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-07-26 · tag F0755 — failed to provide safe pharmacy services — widespread
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility 1) Failed to ensure appropriate medication practices including appropriate removal of narcotics from the medication dispensing system and Failed to ensure that the medication refrigerator freezer in the Medication Room was defrosted routinely and to obtain routine temperatures of the medication room refrigerator to ensure medications remained at an appropriate temperature to retain efficacy, potentially effecting all 27 residents in the facility. Findings Include: FACILITY Medication Storage and Labeling On 7/21/23 at 9:04 AM, during a review of the medication storage room with the Director of Nursing/DON, a yellow sticky note was observed stuck to the front of the medication dispense system in the med room. The sticky note had multiple crossed off months and years ending with July 2023. At the top of the note it read NNANCY21. The DON was asked what the note was and she said that shouldn't be on there. When asked if that was a name of a nurse at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-07-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Properly label and date food and food products, 2. Dispose of expired food and food products, 3. Ensure chemical cleaning agents were maintained separate from food, 3. Ensure use of a beard restraint by kitchen staff, 4. Ensure cold food items were stored at 41 degrees Fahrenheit or less, 5. Ensure dry food products were stored in a manner to prevent contamination, 6. Institute monitoring of chemical dishwasher processes to ensure staff understanding and correct chemical sanitization dishwasher temperature and chemical levels, and 7. Maintain sanitary conditions in the kitchen, resulting in the increased potential for cross-contamination and foodborne illness. These deficient practices had the potential to affect 27 residents who receive food from the kitchen. Findings include: A tour of the facility kitchen was completed on 7/19/23 at beginning at 10:19 AM with Anonymous Kitchen Manager P. The floor of the kitchen with visibly dirty…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-26 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to review and revise care plans with resident changes, to ensure interventions necessary for care and services were provided for 4 resident (Resident #10, Resident #19, Resident #21, Resident #28) of 27 resident reviewed, resulting in the potential for unmet care needs. Findings Include. Resident #10: Position, Mobility On [DATE] at 12:30 PM Resident #10 was observed sitting in a wheelchair in her room and appeared to be sleeping. A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated the resident was admitted to the facility on 7/13 2018 with diagnoses: Alzheimer's Disease, heart disease, Rheumatoid arthritis, spinal stenosis, GERD, depression, history of skin cancer, hypothyroidism, hypertension and weakness. New diagnoses: [DATE] Pain in left and right knees and [DATE] contractures left and right knees. The MDS assessment dated [DATE] revealed the resident had full cognitive loss with a Brief Interview for Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-26 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement policies and procedures for use, assessment, and ongoing evaluation of bed rail use for five residents (Resident #7, Resident #12, Resident #14, Resident #17, Resident #129) of five residents reviewed resulting in lack of identification and implementation of alterative interventions, lack of entrapment assessment documentation, maintenance and monitoring of side rails, extremely loose and moveable rails, and the likelihood for injury. Findings include: Resident #7: Record review revealed Resident #7 was originally admitted to the facility on [DATE] with diagnoses which included cervical region spondylosis (degeneration of the spine), spinal stenosis (narrowing of spine which causes pain), arthritis, anxiety, right hand stiffness, Peripheral Vascular Disease (PVD), carpal tunnel syndrome, weakness, and repeated falls. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed the Resident was cognitively intact and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-26 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that advance directive documentation was meticulously completed and the policy/procedure implemented for one resident (Resident #129) of one resident reviewed resulting in incomplete Do Not Resuscitate (DNR) documentation and the potential for the resident's wishes to not be followed and unwanted and/or undesired medical care/treatment in a medical emergency. Findings include: Resident #129: Record review revealed Resident #129 was admitted to the facility on [DATE] with diagnoses which included Urinary Tract Infection (UTI), heart disease, falls, and weakness. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed the Resident was cognitively intact and required extensive assistance to complete all Activities of Daily Living (ADL) with the exception of daily hygiene and eating. Review of Resident #129's care plans included a care plan entitled, Advance Directives-DNR (Initiated: [DATE]). Review of Resident #129's Health Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-26 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that Restorative Nursing services were provided to 1 resident (Resident #10) of 3 residents reviewed for range of motion and restorative services from a total sample of 27 residents, resulting in Resident #10 developing lower extremity contractures and the decreased ability to ambulate. Findings Include: Resident #10: Position, Mobility On 7/19/2023 at 12:30 PM Resident #10 was observed sitting in a wheelchair in her room and appeared to be sleeping. A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated the resident was admitted to the facility on 7/13 2018 with diagnoses: Alzheimer's Disease, heart disease, Rheumatoid arthritis, spinal stenosis, GERD, depression, history of skin cancer, hypothyroidism, hypertension and weakness. New diagnoses: 11/22/2022 Pain in left and right knees and 12/15/2022 contractures left and right knees. The MDS assessment dated [DATE] revealed the resident had full cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-26 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a medication error rate less than 5% when two medication errors were observed for two residents (Resident #80 and Resident #129) from a total of 29 observations, resulting in a medication error rate of 6.9%. This deficient practice resulted in the potential for adverse medication effects and decreased medication efficacy related to lack of implementation of standards of practice for medication administration and incorrect administration dosage. Findings include: Resident #129: On 7/21/23 at 8:21 AM, a medication pass observation for Resident #129 was completed with Registered Nurse (RN) T. RN T was observed removing a bottle of generic Miralax (laxative medication powder) from the medication cart. RN T opened the container and quickly poured a small amount of the powder into the medication bottle cap. Without measuring the amount of medication, RN T poured the powder into a cup for reconstitution and administration. After preparing all other medications for administration and prior to pouring water into…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow evidence-based practices for Infection Control, including collection and analysis of surveillance data to identify trends and patterns and implement appropriate interventions, and to follow the interventions initiated. The failure to maintain infection control practices resulted in the potential for a serious adverse outcome including infectious illness and death if appropriate Infection Prevention and Control Standards of Practice were not enacted. Findings Include: Infection Control: On 7/19/2023 at 1:05 PM, the Director of Nursing/DON was interviewed related to a Personal Protection Equipment/PPE cart outside Resident #20's room door. The DON was asked what type of precautions were in place and she said she wasn't sure. Upon inspection, the resident had a Contact Precaution sign on his door with the PPE cart outside the door. The DON said the resident had recently had eye surgery then the eye became very red; he went back to the eye doctor who said he thought he might have shingles. The DON said it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-26 · tag F0882 — isolated
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that the Infection Preventionist had completed the required training in Infection Prevention and Control. This deficient practice resulted in the potential for a lack of knowledge and appropriate response to aid in the prevention of infections that could lead to resident illness, outbreaks and possibly death. Findings Include: FACILITY Infection Control: On 7/21/23 at 4:09 PM, the Infection Control task was reviewed with Infection Prevention and Control Nurse T and the Director of Nursing/DON. The IPC said she worked as the IPC at the facility from February 2023 until June 2023 with the DON's assistance. The DON said she is trying to hire someone for the role and is currently performing the IPC role. Neither IPC T or the DON have IPC training. IPC T started the CDC /Centers for Disease Control and Prevention training Infection Control training for Long Term Care and then stopped and didn't finish. Centers for Medicare and Medicaid Services (CMS.gov), June 29, 2022, Updated Guidance for Nursing Home Resident Health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-07-26 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure dignified and respectful verbal communication about and with one resident (Resident #129) of one resident reviewed resulting in a staff member speaking about the Resident in a disrespectful manner at the nurses' station within audible range of the other residents, family, and staff, and a staff member telling the resident they had to leave the facility, and resident verbalization of anxiety and distress. Findings include: On 7/25/23 at 12:14 PM, this Surveyor was sitting in an alcove at the back of the nurses' station out of view of the main desk reviewing charts with Social Worker D when Registered Nurse (RN) C was heard saying in a very loud and sharp tone, (Resident #129's) gotta go, they gotta get out of here. Upon moving into the open area of the nurses' station, RN C was observed in the hallway and moving towards the nurses' station while continuing to loudly repeat, (Resident #129's) gotta go to each staff member they saw including Social Worker D. RN C loudly revealed the insurance denied the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
BROWN, JUDYIndividualCORPORATE DIRECTORsince 01/01/2024
CURTIS, PATRICKIndividualCORPORATE DIRECTORsince 01/01/2024
DANIELS, ANDREWIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNF; ADP OF THE SNFsince 01/01/2024
DENTON, GAILIndividualCORPORATE DIRECTORsince 05/09/2016
ELLIS, STEVENIndividualCORPORATE DIRECTORsince 01/01/2024
FAHRNER, FAITHIndividualCORPORATE DIRECTORsince 01/01/2024
GENTNER, KIMBERLYIndividualCORPORATE DIRECTORsince 01/01/2024
MCCONNACHIE, ANGELAIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 01/01/2024
MEIBURG, VICTORIAIndividualCORPORATE DIRECTORsince 05/10/2022
MESSING, DAVIDIndividualCORPORATE DIRECTORsince 10/09/2018
ORR, SCOTTIndividualCORPORATE DIRECTORsince 11/09/2009
ROHLING, PAULIndividualCORPORATE DIRECTORsince 01/01/2024
STARLING, CAROLIndividualCORPORATE DIRECTORsince 01/01/2024
TAMLYN, ERIKIndividualCORPORATE DIRECTORsince 01/01/2024
BLUEWATER HEALTHCARE NETWORKOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 12/28/2012
BUTTAR, NICKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
STAFFORD, BROOKEIndividualOPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNFsince 01/01/2024

CMS files one row per role, so the 23 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235074. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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