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Christian Care Nursing Center

2053 South Sheridan Drive, Muskegon, MI 49442 · Non profit - Corporation · 49 certified beds · (231) 722-7165 Medicare & Medicaid certified

Call the home — (231) 722-7165 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0607, F0609, F0610) — most recent Nov 2025Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1670 E Sherman Blvd · (616) 672-3600 · Call to confirm hours
Pharmacy
1879 E Sherman Blvd · (231) 739-5519 · Call to confirm hours
Grocery
1755 E Sherman Blvd · (231) 332-2025 · Call to confirm hours
Park
2262 S Dangl Rd · Typically dawn to dusk
Place of worship
2312 E Keating Ave · (231) 672-0832

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.3%10.8%15.4%better
Long-stay residents who lose too much weight0.0%5.4%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder0.9%0.8%0.9%typical
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms0.0%4.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.5%3.0%3.3%better
Long-stay residents whose ability to walk worsened7.6%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.1%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers4.9%5.1%4.7%typical
Long-stay residents with worsening bladder/bowel control23.1%20.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table21.8%14.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine83.7%79.5%79.4%typical
Short-stay residents rehospitalized after admission22.8%24.0%22.6%typical
Short-stay residents with an outpatient ER visit11.3%11.7%12.0%typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

56.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 74 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

56.8%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
64.4%U.S. median 56.6%
Met the expected recovery
0.38U.S. median 0.31
Therapy hours / resident / day
0.28hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy

Met the expected recovery: 64.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 73 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 66% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF56.8%CMS range 45.0–67.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 7.2–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge64.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge58.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge65.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.5%CMS range 3.0–11.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.771.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.89
RN hours/ resident / day
0.67
LPN hours/ resident / day
2.60
Aide hours/ resident / day
4.15
Total nurse hours/ resident / day
0.62
RN hoursweekends
36.4%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 49 beds and averages 46.1 residents a day — about 94% occupied, or roughly 3 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.15 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.89 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.60 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.79 hrs/resident/day on weekends vs 4.30 on weekdays — 12% thinner on weekends. RN hours go from 1.00 to 0.62 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 36% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

2
deficiencies at the latest standard inspection (2026-04-29)
14
at the previous standard inspection (2025-03-27)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

36 citations, most serious first. The 12 most serious are shown; the remaining 24 are one tap away and print in full.

  • Actual harm · Gcited before2024-04-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure admission orders were thoroughly reviewed and transcribed accurately, and pertinent physical assessment findings recognized and promptly addressed for 1 resident (Resident #49) out of 3 closed records reviewed, resulting in two hospitalizations due to missed orders and failure to address a change in condition in a timely manner. Findings: Resident #49 (R49) Review of an admission Record reflected R49 admitted to the facility on [DATE] with diagnoses that included sepsis, localized edema, atrial fibrillation, sick sinus syndrome, atrial flutter, pulmonary hypertension, high blood pressure, acute embolism and thrombosis of unspecified deep veins of lower extremity, muscle weakness and bladder neck obstruction. Review of a hospital After Visit Summary dated 3/21/2024 (the day R49 admitted to the facility) reflected Instructions: Patient (R49) has been having labile INR (international normalization ratio, a measure of how long it takes for blood to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure appropriate neurological assessments were completed for 1 resident (Resident #1) out of 4 residents reviewed for falls, resulting in the potential for a delay in treatment after an unrecognized acute change in condition. Findings include: Resident #1 (R1) Review of an admission Record revealed R1 admitted to the facility with pertinent diagnosis that included a history of a stroke, high blood pressure, osteoporosis and a history of a traumatic fracture. Review of R1's Progress Notes in the Electronic Medical Record (EMR) indicated R1 sustained an unwitnessed fall on 12/16/23 at approximately 10:15 p.m. R1 had another unwitnessed fall on 12/17/23 sometime before 5:00 a.m. when a Certified Nursing Assistant (CNA) discovered R1 on the floor in her room during rounds. Review of R1's December 2023 Medication Administration Record (MAR) revealed that R1 was prescribed and taking 2 anticoagulant (blood thinning) medications: Aspirin 81 Tablet Chewable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-29 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medications were administered in accordance with physician orders and nursing professional standards of practice for 4 residents (Resident #2, #34, #23, and #53) out of 15 residents reviewed for medication administration.Findings:R53 Review of a Face Sheet revealed R53 admitted to the facility on [DATE] with pertinent diagnoses of hypertension (high blood pressure) and ventricular tachycardia (irregular heart rate in lower heart chamber). R53 is cognitively intact. During an interview on 4/27/26 at 9:02 AM, R53 was asked about the admission process to the facility and reported his medications were not available until very late. Review of R53's Medication Administration Record (MAR) showed that on 4/24/26 he had orders for the following medications: Atorvastatin 10 mg at bedtime — the dose was not given. Clonidine 0.1 mg twice a day for hypertension — the evening dose was not given. Pregabalin (Lyrica) 75 mg twice a day for pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-29 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2727057.Based on interview and record review, the facility failed implement dietary orders and care plan interventions to ensure safety with evening snacks for 5 residents (R52, 33, 34, 44, 45), of 5 residents reviewed for eating safety.Findings include:R52Review of a Face Sheet revealed R52 admitted to the facility on [DATE] with pertinent diagnoses of acute respiratory failure with hypoxia (low oxygen), dysphagia (difficulty swallowing), and pneumonitis due to inhalation of food and vomit. R52 was cognitively intact.Review of the Physician orders revealed on 12/18/25 R52's diet was to be NPO (nothing by mouth)- PEG tube (percutaneous endoscopic gastrostomy tube) diet.Review of the Facility Reported Incident (FRI) submitted to the State Agency on 12/23/25 revealed on 12/20/25 at approximately 8:00 PM, Licensed Practical Nurse (LPN) U entered R52's room and noticed brown all over resident from brief to face. First thought was that it was stool. After entering closer with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-21 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to 2628080.Based on observation, interview and record review, the facility failed to prevent the physical restraint of 1 Resident (R200) out of 3 reviewed for restraints. Findings include:Review of a Facility Reported Incident (FRI) 5-day investigation reflected the incident occurred on 8/10/25 at approximately 8:30 AM. R200 was observed in the dining room with a gait belt around his waist and his wheelchair.R200A review of R200's admission Record, dated 9/25/25, revealed R200 was an [AGE] year-old resident initially admitted to the facility on [DATE] with multiple diagnoses that included Alzheimer's Disease and Dementia.A review of R200's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 7/19/25, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 3 which revealed R200 was severely cognitively impaired.During an interview on 9/26/25 at 9:27 AM, Registered Nurse (RN) D revealed that on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2628080.Based on observations, interview and record review, the facility failed to implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Social Security Act regarding reportable incidents for 1 Resident (Resident#200) of 4 residents reviewed for reporting. Findings include: A review of R200's admission Record, dated 9/25/25, revealed R200 was an [AGE] year-old resident initially admitted to the facility on [DATE] with multiple diagnoses that included Alzheimer's Disease and Dementia.Review of R200's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 7/19/25, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 3 which revealed R200 was severely cognitively impaired.Review of a Facility Reported Incident (FRI) 5-day investigation reflected the incident occurred on 8/10/25 at approximately 8:30 AM. (Name…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2628080Based on interview and record review, the facility failed to complete and report a thorough investigation for an allegation of abuse for 1 Resident (R200) of 3 residents reviewed. Findings include: A review of the facility's Abuse, Neglect and Exploitation, policy and procedure, reviewed/revised 6/25/2025, revealed Abuse means the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish, which can include staff to resident abuse and certain resident to resident altercations. Abuse also includes the deprivation by an individual, including caretaker, of goods or services that are necessary to attain or maintain physical, mental, and psychosocial well-being. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including abuse facilitated or enabled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2628080Based on interview and record review, the facility failed to ensure the medical records for 1 of 3 residents (R200) was complete and accurate.Findings include:R200A review of R200's admission Record, dated 9/25/25, revealed R200 was an [AGE] year-old resident initially admitted to the facility on [DATE] with multiple diagnoses that included Alzheimer's Disease and Dementia.A review of R200's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 7/19/25, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 3 which revealed R200 was severely cognitively impaired.A review of the Facility Reported Incident (FRI) revealed the incident occurred on 8/10/25 at approximately 8:30 AM. [Name of R200] was observed in the dining room by staff with a gait belt around his waist and his wheelchair.A review of R200's Electronic Medical Record (EMR), dated 8/07/25 to 9/22/25, failed to reflect…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2572210.Based on interview and record review, the facility failed to report verbal abuse and intimidation from a staff member to the State Agency for 1 Resident (Resident #2) of 3 residents reviewed for reporting. Findings include:Resident #2 (R2)Review of Resident #2's admission Record revealed R2 was a [AGE] year-old female originally admitted to the facility on [DATE] with pertinent diagnoses of Sepsis, Chronic Obstructive Pulmonary Disease, Congestive Heart Failure, and major depressive disorder. A review of the facility's Abuse, Neglect and Exploitation policy and procedure, revised 6/25/2025, defined Abuse as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish, which can include staff to resident abuse and certain resident to resident altercations. Abuse also includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-27 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare food in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among all residents that consume food from the kitchen. Findings include: During the initial tour of the kitchen, at 9:40 AM on 3/25/25, and interview with Certified Dietary Manager (CDM) R found that the facility rarely cools down food from service or makes large meals in advance that require a cooling and reheating step before being served. Observation of the walk-in cooler, at 9:42 AM on 3/25/25, found a six inch deep quarter pan of gravy dated 3/24/25. At this time, a temperature of the gravy was found to be 42F. Further observation of the walk-in cooler found two ambient air thermometers that read 35F and digital thermometer of the unit also read 35F. A product temperature of a container of mushrooms was found to be 35F. At this time, it was asked if the facility maintains a cooling log, CDM R provided a log entitled HACCP Cooling Log which had two of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-27 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation has two Deficient Practice Statements DPS A Based on observations, interviews and record review, the facility failed to meet standards of care for infection control related to tracking and trending employee/resident illnesses, maintaining up to date infection control policies and procedures, practicing appropriate hand hygiene for 3 residents (R1, R4 and R25) of 3 residents reviewed for care, and medication storage in 1 of 2 medication storage rooms. Findings included: During the infection control task interview with Infection Preventionist (IP) K on 3/27/25 at IP K she does not track or do anything with employee illnesses. IP said they had a COVID outbreak in September 2024, and she did not have any data on employee sick calls for absences in September 2024. IP K verified she did not have a way to track all sources of outbreaks without monitoring employee illness. Review of the facility September 2024 Facility Infection Tracking Report revealed that they had 3 Residents positive for COVID. Review of the facility Infection Surveillance Policy dated reviewed/revised…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to provide care in a dignified manner for four Residents (R5, R30, R35 and R40) of 15 Residents reviewed. Findings included: R5 Review of R5's face sheet dated 3/27/25 revealed she was admitted on [DATE] and had diagnoses that included: Diabetes, stage 4 kidney disease, diverticulosis of intestine, irritable bowel syndrome with diarrhea, and urine retention. She was her own responsible party. R5 was observed in bed on 3/25/25 at 10:58 AM and R5 was very upset with the facility's poor response to her needs for assistance. R5 said she has talked to management about the ineffectiveness of the call light system, but they tell her it would take $80,000 to fix the current call light system. R5 said there is no light in the hall that goes off when she puts her call light on. The staff are supposed to carry iPads (as identified by R5) around their neck to know when someone needs assistance. The staff must take the iPad off when they provide care as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 24 citations
  • Potential for harm · E2025-03-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to follow policies and procedures to accurately assess, monitor and treat/improve pressure ulcers for 2 Residents (R1, and R350) of 4 Residents reviewed for pressure ulcers. Findings included: R350 Review of R350's face sheet dated 3/26/25 revealed she was a [AGE] year-old female admitted to the facility on [DATE], her diagnoses included: acute kidney failure, chronic kidney disease, dysphagia (difficulty swallowing), osteomyelitis (bone infection), and vascular disease. She was her own responsible party. Review of R350's admission skin assessment dated [DATE] and locked on 3/21/25 revealed that R350 had a stage 1 ulcer on her gluteal clef that measured 3.4 x 2 x 0.3. there was no mention of any skin issues on R350 thighs or other areas of her buttock. Review of R350's admission skin assessment dated [DATE] at 16:36 (4:36 PM) and locked on 3/27/25 (during the survey) revealed R350 had a stage 3 pressure ulcer on her coccyx that measured 3.7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-27 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1) post daily nurse staffing data in a prominent place readily accessible to residents and visitors and 2) list the facility census and actual hours worked by category of licensed and unlicensed nursing staff (i.e., Registered Nurse, Licensed Practical Nurse, Nursing Assistant) directly responsible for resident care per shift on the historic daily nurse staffing data sheets. Findings include: During an observation on 03/27/25 at 08:35 AM, the daily Faith's Terrace Staffing data sheet was observed on a bulletin board next to nurse's station facing nurse's station. The staffing data was not visible to residents and/or visitors in hallway or walking by the nurse's station. The Faith's Terrace Staffing data sheet was posted next to other staff only schedules/postings (i.e., On Call Manager Schedule for March 2025, On Call Maintenance person, a thank-you card). The Faith's Terrace Staffing data sheet had the facility census, names of nursing staff members scheduled per shift, and schedule nurse staffing hours…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform 1 of 5 residents (R350) reviewed for unnecessary medications of the risks versus benefits and indications for use of a psychotropic medication prior to administering it. Findings include: A review of R350's admission Record, dated 3/27/25, revealed they were a [AGE] year-old resident who admitted to the facility on [DATE] with multiple diagnoses that included dementia and cerebral infarction (a condition where blood flow to the brain is interrupted causing brain tissue damage). In addition, R350's admission Record revealed they were their own responsible party. A review of R350's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 3/27/25, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 14 which revealed R350 was cognitively intact. A review of R350's March 2025 Medication Administration Record revealed they were being administered aripiprazole…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to respond timely to resident grievances for 2 Residents (R10 and R40) of 15 residents sampled. Findings include: R10 Review of R10's face sheet dated 3/27/25 revealed, she a [AGE] year-old female that was admitted to the facility on [DATE] and had diagnoses that included: generalized weakness, unsteady on feet, vascular dementia, kidney disease and major depressive disorder. She was not her own responsible party. During an interview with R10 on 3/26/25 at 11:26 AM, R10 complained of problems with wheelchair comfort. R10 was scooted down in her wheelchair sitting on her low back. R10 was not able to reposition herself in her wheelchair. R10 also complained that the meals have decreased in quality and said she used to be able to get more fresh fruits. R10 was asked if she attended resident council and if the residents were able to address concerns in the meeting. R10 said she was the resident council president and reported they do talk about…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to record the reason for a transfer to the hospital emergency department in the resident's medical record for 1 of 1 resident (R47) reviewed for hospital transfers. Findings include: A review of R47's admission Record, dated 3/27/25, revealed they were a [AGE] year-old resident who admitted to the facility on [DATE]. In addition, R47's admission Record revealed they had multiple diagnoses that included liver cirrhosis, chronic congestive heart failure, chronic kidney disease, and diabetes. A review of R47's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 1/4/25, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 13 which revealed R47 was cognitively intact. A review of R47's Health Status note, dated 1/4/25, revealed, [Name of R47] requested to go to ED (emergency department) for evaluation. Contacted on call nurse, called on call, [name of healthcare…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide to the resident and/or the resident representative written notice which specified the duration of the bed-hold policy during which the resident was permitted to return and resume residence in the nursing facility for 1 of 1 resident (R47) reviewed for hospital transfers. Findings include: A review of R47's admission Record, dated 3/27/25, revealed they were a [AGE] year-old resident who admitted to the facility on [DATE]. In addition, R47's admission Record revealed they had multiple diagnoses that included liver cirrhosis, chronic congestive heart failure, chronic kidney disease, and diabetes. A review of R47's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 1/4/25, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 13 which revealed R47 was cognitively intact. A review of R47's Health Status note, dated 1/4/25, revealed, [Name of R47]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess, monitor and provide care for one (R30) of one resident reviewed for dental care. Findings include: Review of a Face Sheet revealed R30 originally admitted to the facility on [DATE] and has pertinent diagnoses of Alzheimer's disease, dementia, and abnormal posture. During an observation on 3/25/25 at approximately 11:00 AM, R30 was observed at a table near the nurses' station clenching her shirt. She was nonverbal had limited movement. In an interview on 3/25/25 at 12:11 PM, R30's husband reported concerns of his wife not being able to get her tooth extracted timely and she is having pain. He reported he can tell she had pain by her behaviors and the clenching of her teeth. Review of a dental consultation dated 1/3/25 for R30 revealed she needed to have diagnostics done and oral surgery to get her tooth extracted while sedated and was given a referral for oral surgery. Review of a Nursing Progress note dated 3/6/25 for R30 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to provide the care of contractures for one (R3) of one resident reviewed for contractures. Findings include: Review of a Face Sheet revealed R3 originally admitted to the facility on [DATE] and has pertinent diagnoses of contractures, spastic hemiplegia (one sided weakness) affecting left nondominant side, and brain injury. Review of the Minimal Data Set (MDS) dated [DATE] revealed R3 is moderately cognitively impaired and has limited range of motion in bilateral upper and lower extremities and is dependent on staff for mobility. During an observation on 3/25/25 at 10:39 AM, R3 was observed in the hallway with contractures in bilateral upper extremities at both wrist and hands. No devices in place on his right or left hands. During an observation and an interview on 3/26/25 at 9:18 AM, R3 was in his room eating breakfast in bed. He reported he did not know where his hand splints were, and staff have not put them on his hand in a while. R3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to prevent a fall for 1 Resident (R17), of 1 Resident reviewed for falls. Finding included: Review of R17's face sheet dated 3/27/25 revealed she was [AGE] years old, admitted to the facility on [DATE] and diagnoses included: unsteady on feet and vascular dementia. She was not her own responsible party. Review of R17's incident and accident report dated 3/16/25 at 16:00 (4:00 PM) revealed R17 had an unwitnessed fall in her room. Predisposing physiological factors included confused, incontinent and impaired memory. The statement section listed staff, see paper statements. No paper statements were provided. The statement at the end of the report revealed, 3/26/25: Root cause: after assessing the situation, it was noted that her anti-rollbacks were not functioning appropriately. The anti-rollbacks were fixed by maintenance. R17 has many fall interventions in place that were all implemented at the time of the fall. There were no care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow policies and procedures to maintain a sensical system of accountability for controlled substances for 1 Resident (R4), of one resident reviewed for narcotic administration. Findings include: Review of a policy titled Controlled Substance Administration & Accountability last revised 12/29/24 revealed: It is the policy of this facility to promote safe, high quality patient care, compliant with state and federal regulations regarding monitoring the use of controlled substances. The facility will have safeguards in place in order to prevent loss, diversion or accidental exposure. f. All controlled substances (Schedule II, III, IV, V) are accounted for in one of the following ways: . ii. All controlled substances obtained from a non-automated medication cart or cabinet are recorded on the designated usage form. Written documentation must be clearly legible with all applicable information provided. g. In all cases the dose noted on the usage form or entered into the automated dispensing system must match the dose recorded…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to appropriately maintain medication storage for one medication room of two medication rooms. Findings include: During an observation and an interview on 3/27/25 at 8:35 AM, the Love Unit Medication Room had a refrigerator with an opened multidose tuberculin vial that was not dated when it was opened. Licensed Practical Nurse (LPN) T reported she did not know when it was opened and should be dated when it was opened. Inside the refrigerator was also a urine sample for a newly admitted resident. LPN T reported that this refrigerator is to only have medications in it, and this was not to be stored in this room. Review of a policy from the pharmacy titled Medication Storage in the Facility last revised 1/2018 revealed: G. Potentially harmful substances such as urine test reagent tablets, household poisons . are clearly identified and stored in a locked area separately from medications. H. Outdated, contaminated, or deteriorated medications and those in containers that are cracked, soiled, or without secure closures are immediately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to: 1. Properly date mark and discard food product; 2. Properly store food product; 3. Ensure cleaning of food and non-food contact surfaces; 4. Air dry pots and pans; and 5. Minimize bare hand contact with ready to eat food. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness that affected 49 residents who consume food from the kitchen. Findings Include: 1. During an interview with Certified Dietary Manager (CDM) M, at 9:25 AM on 4/15/24, it was found that potentially hazardous foods made in house are held for three days and commercially prepared products are generally held for seven days. Observation of the walk in cooler at this time found the following: an open package of honey ham with no date, a container of ham roll ups with no date, a container of beef tips and gravy with no date, an open saran wrapped package of turkey with no date, an open package of hot dogs with no date, a container of purred devil eggs dated 3/29 to 4/7, French onion dip…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-17 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY ased on observation, interview, and record review, the facility failed to implement and maintain an effective Infection Control Program to include comprehensive surveillance of facility infections and education and implementation of infection control measures for one facility Resident (R9). Findings: Review of the facility policy titled Infection Prevention and Control Program last reviewed 1/23/24 reflected. Policy: This facility has established and maintains an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections as per accepted national standards and guidelines. 1. The designated Infection Preventionist(s) is responsible for oversight of the program and serves as a consultant to our staff on infectious diseases, resident room placement, implementing isolation precautions, staff and resident exposures, surveillance, and epidemiological investigations of exposures of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-17 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement and maintain a process to ensure pharmacy monthly medication reviews and recommendations were reviewed and acted upon by the attending physician for five facility Residents (R2, R24, R30, R42, and R9) resulting in pharmacy recommendations not being reviewed and the potential for unnecessary medication to be administered. Resident #2 (R2) Review of the medical record reflected R2 was admitted to the facility 12/4/23 with diagnosis that included Fractures with Multiple Other Trauma and Depression. Review of the EMR for R2 reflected Pharmacy Notes (Pharmacy Review) entered 12/20/23 and 1/24/24. Both entries reflected Consultant Pharmacist Monthly Review . Recommendation(s): Non-Significant Recommendation to Physician. The EMR did not reveal how these Recommendation(s) were conveyed to the Physician and related documentation was not located in other areas of the EMR. Resident #24 (R24) Review of the medical record reflected R24 was admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-17 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure certified nursing assistants completed the required 12 hours a year of in-service training, resulting in the potential for inadequate and substandard quality of care for residents living at the facility. Findings include: Review of Employee Online Inservice Training competencies report, current 4/16/2024, revealed out of 30 Certified Nursing Assistants (CNA) listed on the report, 27 had not completed any of the assigned training's including body mechanics/ergonomics, fire safety prevention guidelines, HIPAA privacy/confidentiality, infection control & awareness, influenza awareness & prevention, pressure ulcers risk control, resident/client rights guidelines, sexual harassment awareness, violence in healthcare workplace, abuse, bloodborne pathogens, emergency and disaster procedures, end of life care, grievance filing guidelines, safety and incident reporting, care for dementia/alzheimers, CNA proficiency skills review, nutrition and hydration, kitchen sanitation, foodborne illness prevention, restraint free/fall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-17 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Advanced Directives were documented and communicated sufficiently to reflect the code status of 1 resident (Resident #19), out of 13 residents reviewed for Advanced Directives, resulting in the potential failure to carry out a resident's medical treatment decisions. Findings: Resident #19 (R19) Review of an admission Record reflected R19 originally admitted to the facility on [DATE], and readmitted to the facility after a hospitalization on [DATE] with diagnoses that included vascular dementia. Review of a facility Medical Treatment Decisions of Resident form signed by Resident #19's responsible party, witnesses and the Medical Director (MD) N on [DATE] reflected I have been informed in writing, in language I understand, of my rights and all rules and regulations to make decisions concerning medical care, including the right to accept or refuse treatment and the right to formulate and to issue Advanced Directives to be followed if I become…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-17 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide notification of planned discontinuation of coverage for Medicare Part A services for 2 residents (Resident #1 and #40) of 3 residents reviewed for this requirement, resulting in the loss of the right to appeal the determination and the potential for unforeseen obligation and hardship. Findings: Review of a SNF (Skilled Nursing Facility) Beneficiary Notification Review form completed by the facility reflected Resident #1 received Medicare Part A Skilled Services from 2/8/2024 through 3/27/2024. According to the form, the facility initiated the discharge from Medicare Part A Services when benefit days were not exhausted. The areas on the form indicating that notice of the planned discontinuation (Form CMS-10055 and Form CMS-10123) was provided or other circumstances impacted the notification (resident discharged from the facility and did not receive non-covered services; resident initiated discharge) were not completed. Review of a SNF (Skilled Nursing Facility) Beneficiary Notification Review form completed by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to revise the Plan of Care for one Resident (R10) with displays of behaviors affecting others. Findings: Review of the medical record reflected R10 was admitted to the facility 8/27/23 with diagnoses that included a History of Stroke, Hemiplegia (weakness or paralysis on one side of the body), and Dementia. Review of the Minimum Data Set (MDS) dated [DATE] reflected a Brief Interview for Mental Status (BIMS) score of 11 out of 15 which indicated that R10 was moderately cognitively impaired. Review of section B of this MDS reflected R10 understands and is understood. On 4/15/24 at 12:15 PM an observation was conducted of the noon meal service at the Faith Hall dining area. Eleven residents were present with most seated either in chairs or wheelchairs at a long rectangular table. R10 sat in a wheelchair at the head of this rectangular table with R12 in a wheelchair on the side corner of the table to his right. R10 was talking to staff and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure professional standards of quality were followed for 1 resident (Resident #38) of 13 residents reviewed for professional standards of quality, resulting in the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being. Findings include: Review of an admission Record revealed Resident #38 admitted to the facility on [DATE] with pertinent diagnoses which included chronic obstructive pulmonary disease and heart failure. Review of a Minimum Data Set (MDS) assessment for Resident #38, with a reference date of 2/9/2024 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #38 was cognitively intact. Review of Resident #38's Physician's Orders revealed an order for a Lidocaine External Patch started 1/7/2024 and stopped 4/16/2024 with directions to apply to Resident #38's right upper back. In an interview on 4/17/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident did not experience bowel incontinence and/or complications from constipation for 1 resident (Resident #34), out of 13 residents reviewed, resulting in diarrhea and subsequent constipation when the facility did not implement appropriate bowel monitoring and protocols. Findings: Resident #34 (R34) Review of an admission Record reflected R34 admitted to the facility with diagnoses that included displaced intertrochanteric fracture of right femur, subsequent encounter for routine healing, dementia, depression, high blood pressure, chronic obstructive pulmonary disease (COPD), atrial fibrillation, and unsteadiness on feet. During an interview on 4/12/2024 at 9:44 a.m., R34's Power of Attorney (POA) Q reported that R34 had half a colon and did not use laxatives prior to admitting to the facility. POA Q said that the facility was administering laxative daily for over a week at the facility which resulted in R34 having severe diarrhea. POA Q informed the facility that R34 did not take laxative but used Imodium…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to attempt gradual dose reductions of psychotropic medications and ensure PRN (as needed) psychotropic medications were limited to 14 days for 2 residents (Resident #30 and #42) of 5 residents reviewed for unnecessary medications, resulting in the administration of unnecessary medications and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #30 Review of an admission Record revealed Resident #30 admitted to the facility on [DATE] with pertinent diagnoses which included Alzheimer's disease, anxiety, and depression. Review of Resident #30's Pharmacy Notes revealed monthly pharmacist reviews with non-significant recommendations to the physician on 11/17/2023 and 2/14/2024. Physician follow up documentation to recommendations could not be found in the electronic medical record. Review of Resident #30's active Physician Orders on 4/17/2024 at 2:10 PM revealed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-17 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement antibiotic use protocols and a system to monitor antibiotic use for 1 resident (Resident #34) out of 5 residents reviewed for high-risk medications, resulting in the potential for antibiotic resistance, adverse reactions and/or complications from inappropriate antibiotic use. Findings: Resident #34 (R34) Review of an admission Record reflected R34 admitted to the facility with diagnoses that included displaced intertrochanteric fracture of right femur, subsequent encounter for routine healing, dementia, depression, high blood pressure, chronic obstructive pulmonary disease (COPD), atrial fibrillation, and unsteadiness on feet. Review of a hospital After Visit Summary dated 3/15/24 indicated R34 was seen in the hospital emergency department for Multiple complaints from family, fall. R34 was diagnosed with Acute cystitis without hematuria (bladder infection without blood in the urine). Tests run at the hospital included a Urinalysis with reflex microscopic (a test to detect abnormalities in the urine). The summary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to treat 2 of 4 residents with dignity (R1 and R4), resulting in R1 soiling herself and R4 spilling his urinals on himself because of a staff member's refusal to provide assistance when requested. Findings include: A review of R1's admission Record, dated 1/17/24, revealed R1 was an [AGE] year-old resident admitted to the facility on [DATE]. In addition, R1's admission Record revealed multiple diagnoses that included cerebral infarction (stroke), generalized muscle weakness, dizziness, anxiety, depression, lack of coordination, incontinence, and a history of falls. A review of R1's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 11/3/23, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 13 which revealed R1 was cognitively intact. In addition, R1's MDS revealed R1 had one-sided impairment of the upper and lower body (arms and legs), was dependent on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-19 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake M100140268 Based on interview and record review, the facility failed to implement policies and procedures to ensure pre employment screenings were complete, employee trainings done, ensure 2 Certified Nursing Assistants (CNAs) were evaluated for skills competencies, and 2 CNAs in Training (CNAT) were evaluated for skills competencies and licensed within the allotted time frame after the completion of formal nurse aide training, in a total sample of 5 staff reviewed, resulting in the potential for unqualified personnel with incomplete background checks providing care to a vulnerable population that could be a potential for abuse and/or neglect. Findings include: Review of a policy titled Abuse, Neglect and Exploitation last revised [DATE] revealed: It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
CHRISTIAN CAREOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/01/1966
CORTES, ROBERTOIndividualW-2 MANAGING EMPLOYEEsince 01/02/2018
ROSS, MICHAELIndividualW-2 MANAGING EMPLOYEEsince 01/09/2023
PRATHER, WILLIAMIndividualCORPORATE DIRECTORsince 09/06/2024
KLIBANOW, PAULIndividualCORPORATE OFFICERsince 09/06/2024
SHIR, ANATOLIYIndividualCORPORATE OFFICERsince 09/06/2024

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.2M
Net patient revenuemost recent cost report
-40.2%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 41%Medicare 6%Other / private 53%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$377per resident / day
operating cost
$11,450per month
≈ monthly operating cost
$269per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235656. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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