Great Lakes Rehabilitation Center
4180 Tittabawassee Road, Saginaw, MI 48604 · For profit - Individual · 55 certified beds · (989) 607-1500 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $21,244 in federal fines (most recent 2025-02-18)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.5% | 10.8% | 15.4% | typical |
| Long-stay residents who lose too much weight | 2.2% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.8% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 3.3% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.8% | 3.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 8.5% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 21.4% | 19.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 97.7% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 8.1% | 5.1% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 34.4% | 20.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 2.3% | 14.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 89.2% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 33.2% | 24.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.5% | 11.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.72 | 1.84 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.34 | 1.64 | 1.80 | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
58.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 107 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 65.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 43 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.60 therapist hours per resident per day in 2026Q1 — more than 88% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 58.2%CMS range 49.4–68.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.8%CMS range 7.4–14.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 65.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 69.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 60.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.0%CMS range 3.3–9.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.94 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 55 beds and averages 51.4 residents a day — about 93% occupied, or roughly 4 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.42 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.56 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.15 hrs/resident/day on weekends vs 4.53 on weekdays — 8% thinner on weekends. RN hours go from 0.50 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 13 most serious are shown; the remaining 26 are one tap away and print in full.
- Actual harm · G2026-01-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement meaningful interventions to prevent pressure ulcers for one resident (R30) and complete consistent wound documentation for one resident (R29) of two residents reviewed for pressure ulcers, resulting in the development of an unstageable pressure ulcer and inconsistent wound documentation. Findings include: Resident #29: On 1/13/2026 at 11:40 AM, an interview was conducted with Wound Nurse G regarding Resident #29's wound she admitted with. The nurse reported the resident was admitted from home with a Stage 2 coccyx wound and they are now monitoring the area. She explained the resident prefers being in her chair most of the day and refuses staff attempts to reposition her. Wound Nurse G was queried on the current interventions in place to prevent development of wounds and she stated she has a low air loss mattress. On 1/13/2026 at 12:00 PM, an interview was conducted with MDS (Minimum Data Set) Coordinator R, regarding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-02-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Numbers MI00150106 and MI00150127. Based on observation, interview and record review, the facility failed to prevent a fall with injury for one resident (Resident #301), of three residents reviewed, by not following the care plan which required 2 staff for all Activities of Daily Living (ADL) care. Only one staff member was attending to Resident #301 when she partially rolled out of bed and sustained a fracture of the left clavicle, several fractured ribs, extensive bruising, and back and rib pain, all of which resulted in an extended hospitalization. Findings include: Resident #301: Record review of Resident #301's hospital Emergency Department note, dated 2/3/2025 at 9:17 PM, noted acute left 5th through 10th rib fractures and medial left clavicle fractures. The Emergency Department noted that the resident was symptomatic with multiple rib fractures and a left clavicle fracture and had not achieved medical stability for a safe discharge from hospital . the current condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-12-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00139872. Based on interview and record review, the facility failed to ensure a timely transfer to acute care for evaluation after a fall with a head injury (swollen under left eye, indicating head injury) for one resident (Resident #101), who received a blood thinner (Xarelto 10 mg) and a low-dose aspirin (ASA 81 mg) daily, and who had a history of falls upon admission and of not using the call light, resulting in a slow brain bleed, hospitalization and death. Findings Include: Resident #101: Review of the Face Sheet, Fall Risk assessment dated [DATE], Physician orders dated 9/5/23, social service, nursing and physician notes dated 9/5/23 through 9/9/23, nursing admission assessment dated [DATE], care plans dated 9/5/23 and 9/6/23, and hospital notes dated 9/9/23, revealed resident #101 was admitted on [DATE], was 95 years-old, alert with some confusion, required staff assistance with Activities of Daily Living, had previous falls prior to admission and required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-01-14 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain best practices in the food service area resulting in the potential to spread food borne illness to all residents who consume food from the kitchen.Findings include: On 01/12/2026 at 9:20am-9:40am during the initial kitchen tour with Certified Dietary Manager C observed chicken noodle soup inside refrigerator without datemarking. During this observation, CDM C was asked when the chicken noodle soup was prepared and stated she wasn't sure and removed the chicken noodle soup from the fridge. On 01/12/2026 at 9:20am-9:40am observed the mixer visibly soiled with a yellow residue. During this observation CDM C was asked how often the mixer is cleaned and stated it's cleaned after each use. On 01/12/2026 at 9:20am-9:40am observed the microwave visibly soiled on the interior ceiling. During this observation CDM C was asked how often the microwave is cleaned and stated it's cleaned after each meal. On 01/12/2026 at 9:20am-9:40am observed a chunky yellow residue on the interior walls of the ice machine. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-14 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement an ongoing infection prevention and control program, resulting in a lack of precautions for one resident (Resident #61) with an eye infection and the absence of line listings, infection control audits and surveillance for multiple months. Findings include: On 01/13/2026 at 11:43 AM An interview was conducted with the Infection Control (IC) nurse B to set up a time to go over the infection control program. IC nurse B stated that she was behind on infection control tasks, she stated that she had some of the line listings for January 2026 completed, some of December 2025 completed and currently she is working on August 2025. IC nurse B stated that there is no line listing completed for September, October, November and part of December 2025. A time was set up for 1:30pm, 1/13/26 to go over the IC program. On 01/13/2026 at 1:16PM, the last 6 months of line listings were requested, the facility provided a partially completed December…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-14 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to maintain ongoing review and implementation of the antibiotic stewardship program, resulting in the lack of monitoring of residents receiving antibiotics. Findings include:On 01/13/2026 at 1:16PM, the last 6 months of line listings was requested, the facility provided December 2025 and January 2026. No line listings or infection maps were provided for August, September, October or November 2025. On 01/13/2026 at 1:37PM, Infection Control (IC)l nurse B confirmed that August, September, October and November 2025 are not completed for line listing. IC nurse B was asked how they know who is on antibiotics in the facility. IC nurse B stated, I keep track of it on paper currently but haven't gotten it put into a line listing. No maps of infections were observed. On 01/13/2026 at 2:06PM, IC nurse B was asked what the nurses do if they suspect infection. IC nurse B stated, they will put in a nurses note and they will contact me and see if they meet McGeer's criteria. If someone presents with one symptom of UTI, we will do a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-14 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain informed consent for the initiation and dose changes of psychotropic medication for one resident (R4) of four residents reviewed for unnecessary medications. Findings include: Resident #4 (R4): R4 is [AGE] years old and most recently admitted to the facility on [DATE] with diagnoses that include anxiety disorder, dementia with other behavioral disturbance, adjustment disorder and depression. R4 has been deemed incapable of making her own decisions. On 01/14/2026 at 12:41PM, record review of the electronic medical record (EMR) revealed that R4 was receiving the following psychotropic medications: -Citalopram 20mg daily, order date of 8/19/25 for depression.-Lorazepam 0.5mg three times a day, order date of 8/18/25 for agitation.-Zoloft 50mg daily, order date of 10/4/25 for depression.-Seroquel 50mg twice a day, order date of 11/24/25 for behavioral disturbance. On 01/14/2026 at 2:31PM, an interview was conducted with Social Worker (SW) A SW A was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-14 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure accurate advanced directives for one resident (R30) of one resident reviewed for advanced directives, resulting in the resident being listed as a full code when their wishes were to be a Do not resuscitate (DNR). Findings include: R30 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include hypertension, fractures with routine healing, falls and chronic kidney disease. R30 was deemed capable of making her own decisions. On [DATE] at 10:00AM, record review of the electronic medical record (EMR) revealed that R30 had a signed physician's order for a full code, dated [DATE] at 15:40PM. A signed code status document that was scanned into the EMR revealed that R30 had elected to be a no for cardiopulmonary resuscitation (CPR) and no for mechanical ventilation, but yes to hospitalization. The form was signed and dated [DATE]. There is no care plan present for advanced directives.On [DATE] at 10:19AM, an interview was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-14 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility to input stop dates for as needed psychotropic medications for two residents (Resident #16 and Resident #27). Findings include:Resident #16On 1/14/2026 at approximately 2:00 PM, a review was conducted of Resident #16's medical records and it indicated the resident admitted to the facility on [DATE] with diagnoses that included, Gastroenteritis and Colitis, Metabolic Encephalopathy, Dementia, Hypertension, Depression, Diabetes and Acute Kidney Failure. Further review of his records indicated the following:Physician Orders:Prochlorperazine (Antipsychotic medication) Maleate Oral Tablet 10 MG (milligram)Give 1 tablet by mouth every 6 hours as needed for nausea/vomiting. Ordered on 11/5/2025 without an end date.Care Plan:There was no mention of his usage of the antipsychotic medication in his careplan or any monitoring for adverse side effects.Pharmacy Review:12/2/25: Recommend discontinuing PRN (as needed) use of Prochlorperazine 10mg Q6H (every 6 hours) for this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-14 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to timely submit a Level 1 PASARR (Preadmission Screening and Resident Review) Screenings for one resident (Resident #31), resulting in Resident #31's PASARR not being completed within the annual timeframe or transmitted to OBRA (Omnibus Budget Reconciliation Act).Findings Include:On 1/13/2026 at 9:55 AM, a review was conducted of Resident #31's medical record and it revealed she was admitted to the facility on [DATE] with diagnoses that included, Hypotension, Bipolar Disorder, Adjustment Disorder with mixed Anxiety and Depressed mood and Major Depressive Disorder. Further review of Resident #31's records indicated the following:OBRA PASARR Correspondence:The last correspondence uploaded into the resident's chart was dated 6/25/2024 which indicated she did not meet criteria for a Level II evaluation by their local community mental health authority.A PASARR had not been submitted for Resident #31 in over a year. On 01/13/2026 at 4:34 PM, the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow care-planned interventions, update and/or revise the care-planned interventions and provide assistance for two residents (Resident #8, Resident #36) of two residents reviewed for accidents, resulting in unassisted Activities of Daily Living (ADL) care. Findings include. Resident #8 On [DATE], at 8:25 AM, Resident #8 was in their bathroom. They walked out of their bathroom to their bed. Their two-wheeled walker (2ww) was next to the foot of their bed on the left side. Resident #8 was asked if they were supposed to use the walker and Resident #8 offered that they use their wheelchair. Resident #8 stated they had lost their husband a long time ago and have been independent ever since. The call light was draped over the over bed table which was in the corner near the bathroom. Their wheelchair was at the foot of the bed approximately 10 feet away. On [DATE], at 8:52 AM, Resident #8 was observed in their wheelchair in the hallway outside…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow standards of practice for urinary catheters and follow care planned interventions for two (Resident #60, 62) of two residents reviewed for urinary catheters, resulting in urinary catheter bags on the floor, no physician orders for urinary catheters with the likelihood of urinary catheter associated infections. Findings include. On 1/12/2026, at 10:30 AM, Resident #60 was lying in bed. They had a urinary catheter hooked to the right side of their bed. There was no dignity bag. Their urine was clear yellow in color. On 1/13/2026, at 8:39 AM, Resident #60 was in their room in their wheelchair. Certified Nursing Assistant (CAN) maria adjusted the urinary catheter bag and tubing under the wheelchair with their gloved hands. There was no dignity bag covering the urinary drainage bag. On 1/13/2026, at 10:15 AM, a record review of Resident #60's electronic medical record revealed an admission on [DATE] with diagnoses that included chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based observation, interview and record review the facility to complete a comprehensive nutritional assessment and timely address weight loss for one resident (Resident #44) of one resident reviewed for nutrition.Findings Include:On 1/12/2025 at approximately 11:45 AM, Resident #44 was observed resting in bed. He stated he typically eats well at the facility but would like more food during meals.On 1/13/2025 at approximately 10:30 AM, a review was conducted of Resident #44's records and it indicated he admitted to the facility on [DATE] with diagnoses that included, Necrosis of left Femur, Acute and Chronic Respiratory Failure, Acute Embolism and Thrombosis and Osteoporosis. Further review of Resident #44's records indicated the following: Weights:12/17/2025 - 187.8 Lbs (pounds)10/3/2025 -199.3 Lbs 10/2/2025 - 201.2 Lbs 7/24/2025 -195.5 Lbs7/21/2025 -202.0 Lbs6/27/2025- 201.2 Lbs6/26/2025- 200.0 Lbs On 10/02/2025, the resident weighed 201.2 lbs. On 12/17/2025, Resident #44 weighed 187.8 lbs which is a -6.66%…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 26 citations
- Potential for harm · Dcited before2026-01-14 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to administer medications per standards of practice for two residents (Resident #41, Resident #59) of eight residents reviewed during the medication administration task, resulting in a medication error rate of 6.67 percent with the likelihood of further medication errors. Findings include. On 1/13/2026, at 2:28 PM, During medication administration task with Nurse P, Nurse P prepared a Heparin injection for Resident #59. Nurse P drew up the Heparin medication into a 3 cc (cubic centimeter) syringe with a 1-inch needle and walked towards Resident #59's room. Nurse P was asked what medication and what route they were going to administer and Nurse P stated, Heparin IM (intramuscular) and then quickly stated no, sub q (subcutaneous). Outside Resident #59's room, Nurse P reached for Resident #59's door and was asked what size needle whas required for a sub q injection and were they sure of the physician's order. Nurse P clarified the order on Resident #59's electronic medical record and Nurse P again reached for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-14 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to administer medications per standards of practice for two residents (Resident #41, Resident #59) of eight residents reviewed during the medication administration task, resulting in the likelihood of unwanted reactions such as hematoma, severe stomach pain and potentially dangerous, rapid increases in potassium levels in the blood. Findings include. On 1/13/2026, at 2:28 PM, During medication administration task with Nurse P, Nurse P prepared a Heparin injection for Resident #59. Nurse P drew up the Heparin medication into a 3 cc (cubic centimeter) syringe with a 1-inch needle and walked towards Resident #59's room. Nurse P was asked what medication and what route they were going to administer and Nurse P stated, Heparin IM (intramuscular) and then quickly stated no, sub q (subcutaneous). Outside Resident #59's room, Nurse P reached for Resident #59's door and was asked what size needle whas required for a sub q injection and were they sure of the physician's order. Nurse P clarified the order on Resident #59's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-14 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to administer an influenza vaccine for one resident (Resident #19) of five residents reviewed for immunizations. Findings include:R19 is [AGE] years old and admitted to the facility most recently on 03/25/2025 with diagnoses that include hypertension, dementia, acute kidney failure and muscle weakness. On 01/13/2026 at 2:31PM, record review of influenza, pneumococcal and COVID-19 immunization was conducted for five residents.R19 received an influenza vaccine on 01/30/2024. A scanned influenza immunization consent dated 01/07/2025 indicated that R19 consented to receiving the influenza vaccine. Record review of the EMR revealed that R19 had not received the influenza vaccine in 2025. On 01/13/2025 at 2:55PM, an interview was conducted with Infection Control (IC) nurse B. IC nurse B was asked if R19 had received an influenza vaccine in 2025. IC nurse was unsure if R19 had or not and said they would check. IC nurse B returned a few minutes later and stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
This Citation pertains to Intake Number MI00150127. Based on observation, interview and record review, the facility failed give prompt treatment for several fractures related to a roll/fall out of bed for one resident (Resident #301). Findings include: Record review of the facility Abuse Prevention Program policy, dated 1/2025, defined 'Neglect' as the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish or emotional distress. Resident #301: Record review of Resident #301's hospital Emergency Department note, dated 2/3/2025 at 9:17 PM, noted acute left 5th through 10th rib fractures and medial left clavicle fractures. The emergency department noted that the resident was symptomatic with multiple rib fractures and left clavicle fracture and has not achieved medical stability for safe discharge from hospital . the current condition would worsen and an adverse event like worsening pain, pneumonia may occur . Record review of Resident #301's progress notes, dated 1/31/2025,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-11-21 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to maintain sanitary conditions in the kitchen, resulting in an increased potential for cross contamination of food, foodborne illness and improper kitchen sanitization, potentially affecting all residents who consume meals from the kitchen. Findings Include: On 11/18/2024 at 7:45 AM, initial tour was conducted in the kitchen in the presence of Dietary Manager F, the following expired/outdated items were found: Dry Storage Room: - 3-1-gallon containers of [NAME] Vinegar with expiration date of 7/9/2024 - Manager F stated the vinegar is good for a year after they receive it and the date received was 7/9/2023. Walk-in Cooler: - 6-8 pieces of pureed toast- expiration date 11/16/24 - 1 - Gallon size of brownies with no use by date - Premium Parmesan Cheese- opened 10/9/241 with no use by date - Manger F stated the cheese should have been discarded of after 14 days (10/22/24) Walk-in Freezer: - 1 bag of pecans- expired 11/16/24 - Gallon size bag of marinara sauce- expired 10/18/24 - Gallon size bag of turkey- cooked 9/4/2024- with no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-21 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure comfortable room temperatures for two residents (Resident #24, Resident #110) from a census of 52 residents, resulting in Resident #110 becoming upset and disgruntled because he was too cold to eat and sleep. FACILITY Environment Resident #110: A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #110 was admitted to the facility on [DATE] with diagnoses: Kidney disease, heart disease, pneumonia, COPD, and a history of falls with a fracture. The MDS assessment dated [DATE] revealed the resident had mild cognitive loss with a Brief Interview for Mental Status/BIMS score of 11/15 and needed some assistance with all care. On [DATE] at 10:53 AM, Resident #110 was observed lying in bed, watching TV. He was awake, alert and talkative. The resident pointed at the heat register in the room; it read 68 degrees Fahrenheit. Resident #110 said he was very cold. He was very upset. He said he kept telling people that he was too cold and they would tell him they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-21 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility 1) Failed to check blood sugars and administer insulin per physicians' orders for two residents (Resident #30, Resident #158) of two residents reviewed for timely medication administration and 2) Failed to ensure coordination and integration of hospice services for one resident (Resident #51) of one resident reviewed for hospice. Findings Include: Resident #30: During Resident Council on 11/19/2024 at 10:30 AM, Resident #30 shared many times her blood sugar is being checked after she had already completed breakfast. She continued the nurse typically has an excuse as to why it was not checked prior to meal service. On 11/19/2024 at approximately 2:00 PM, a review was conducted of Resident #30's medical record and it revealed she was admitted to the facility on [DATE] with diagnoses that include, Cellulitis, Peripheral Vascular Disease, Type 2 Diabetes Mellitus, Long term use of insulin and Heart Disease. Further review of Resident #30's records revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that food preferences were identified and followed for 2 residents (#8 and #109) of 2 residents reviewed for food or choices, resulting in both Resident #8 and #109 becoming upset, and discouraged that they did not receive the food that they had requested. Findings Include: Resident #109: A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #109 was admitted to the facility on [DATE] with diagnoses: Cirrhosis of the Liver with ascites, vitamin/mineral deficiency, dehydration, history of falls, left hip pain, hypertension, COPD, depression, Panic disorder, GERD and arthritis. The MDS assessment dated [DATE] indicated Resident #109 had full cognitive abilities with a Brief Interview for Mental Status/BIMS score of 15/15 and needed some assistance with care. The MDS section K identified the resident was receiving a Therapeutic diet. On 11/19/2024 at 9:20 AM, Resident #109 was viewed sitting in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to complete a Minimum Data Set/MDS Comprehensive Assessment for 2 residents (#35 and #45) of 15 residents reviewed for Comprehensive Assessments, resulting in the potential for the misidentification of resident needs, treatments and services for Resident #35 and Resident #45. Findings Include: FACILITY Resident Assessment Resident #35: A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #35 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including: Dementia, heart disease, diabetes, kidney disease, depression and hypothyroidism. On 11/18/2024 at 10:27 AM, during a review of the MDS assessments for Resident #35 identified an admission assessment on 10/31/2023 and 4 quarterly assessments dated: 1/31/2024, 5/2/2024, 8/2/2024 and 11/2/2024. At the top of the MDS screen in the electronic medical record/EMR, identified Next Full: ARD (assessment reference date: 10/31/2024, 5 days…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to update/revise individualized, person-centered care plans to reflect changing care needs for 2 residents (Resident #10, Resident #109), of 15 residents reviewed for care plans, resulting in the potential for unmet care needs. Findings Include: Resident #10: A record review of the Face sheet and Minimum Data Set/MDS assessment for Resident #10 indicated the resident was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: Alzheimer's dementia, history of falls with right leg fracture, respiratory failure, history of a stroke and heart disease. The MDS assessment dated [DATE] indicated the resident had severe cognitive impairment with a Brief Interview for Mental Status/BIMS score of 0/15 and the resident needed assistance with all care. On 11/19/2024 at 9:50 AM, Resident #10 was observed sitting in the day room looking out the window. Her face was observed to have several very dry and scaly patches. A review of a skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure 1) Appropriate narcotic medication practices including, prevention of discrepancies in the narcotic log count for one resident (Resident #49) from the 300 hall medication cart of 2 carts reviewed for narcotics administration, and 2) Storage and handling of medications for one medication room of one reviewed and one of two medication carts reviewed, in accordance with acceptable pharmaceutical standards of practice, resulting in the potential for inappropriate access to narcotic medications, residents not receiving medications as ordered and a lack of therapeutic benefits of medication. Findings Include: FACILITY Medication Storage and Labeling On 11/19/2024 at 1:59 PM, the 300 hall medication cart was reviewed with Nurse M. While reviewing the Narcotics log and narcotics medication cassettes, it was observed that Resident #49's Narcotic log for Norco 7.5-325 mg (Hydrocodone-Acetaminophen) tablet: Give one tablet by mouth every 6 hours as needed for Pain, did not match the cassette the medication was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-12-05 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to post in a prominent location for public viewing the actual hours worked by categories of nursing staffing and the census for each day resulting in the public and the 49 residents of the facility being unaware of the nursing staff available to care for residents. Findings include: Record review of the facility 'Staffing' policy dated 2/2023 revealed that the facility provides adequate staffing to meet needed care and services for the resident population. (4.) The facility furnishes information from payroll records as required by Payroll Based Journal or determine the numbers of staffing personnel per shift on a daily basis as required by state guidelines. In addition, this information is posted daily for public viewing at the central nurses' station. FACILITY: Observation on 12/03/23 at 09:46 AM the state surveyor Observation of clear plastic upward standing document holder on the far west end of the nursing station noted posted staffing of daily staffing sheets dated Friday 12/1/2023 and on the back side was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-12-05 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain sufficient dietary staff to provide dietary services consistently for residents consuming foods from the kitchen, resulting in low dietary staffing, meals being served in Styrofoam containers with plastic utensils, and complaints of cold food. Findings include: On 12/3/2023 at 7:50 AM, the initial tour of the kitchen was completed and at the time of the tour there were only two dietary staff working in the facility. CDM (Certified Dietary Manager) C was cooking, and Dietary Aide J was plating and serving residents in the dining room and passing resident room trays. There were multiple undated and expired food found during the tour in the refrigerator, dry storage area and walk in cooler. During initial tour Dietary Aide J was observed passing meal trays on 300 and 400 halls. Aide J stated she was the only Dietary Aide in the facility and was responsible for completing meal service in the dining room and passing room trays. She…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-05 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
On 12/4/23 at 10:18 AM, encrusted food debris was observed on the digital probe thermometer. At this time, the thermometer was in it's sheath and food debris was observed in the sheath. CDM C proceeded to instruct staff to clean the thermometer and sheath. According to the 2017 FDA Food Code Section 4-601.11 Equipment, Food-Contact Surfaces, Nonfood Contact Surfaces, and Utensils. (A) EQUIPMENT FOOD-CONTACT SURFACES and UTENSILS shall be clean to sight and touch. Pf (B) The FOOD-CONTACT SURFACES of cooking EQUIPMENT and pans shall be kept free of encrusted grease deposits and other soil accumulations. (C) NonFOOD-CONTACT SURFACES of EQUIPMENT shall be kept free of an accumulation of dust, dirt, FOOD residue, and other debris. On 12/4/23 at 10:20 AM, a container of raw hamburger patties were observed to be dated 11/28 to 12/3. At this time, [NAME] L was observed to pull out a burger and place it in a cooking pan. During an interview, [NAME] L stated that they intended on cooking the burger. [NAME] L was then informed of the expiration date on the container and stated that they won't…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-12-05 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the facility's Second Quarter 2023 third party payroll services submitted Payroll-Based Journal (PBJ) data timely, resulting in the second quarter (April/May/June) 2023 payroll submission to trigger by CMS for staffing concerns with the likelihood to affect all residents residing within the facility. Findings include: Record review of the facility 'Staffing' policy, dated 2/2023, revealed that the facility provides adequate staffing to meet needed care and services for the resident population. (4.) The facility furnishes information from payroll records as required by Payroll-Based Journal to determine the numbers of staffing personnel per shift on a daily basis as required by state guidelines. In addition, this information is posted daily for public viewing at the central nurses' station. Record review of the Centers for Medicare & Medicaid Services (CMS) PBJ Staffing Data Report FY Quarter 3 2023 (April 1-June 30) run date 11/21/2023 noted: One-star staffing rating: Triggered. Excessively low weekend staffing:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-05 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to timely complete a mental health evaluation for one resident (Resident #26) reviewed and eight unsampled residents, reviewed for screening of mental and intellectual disabilities, after surpassing the 30-day exemption period, resulting in the likelihood for missed specialized behavior health services from the local Community Mental Health Organization. Findings include: Record review of the facility 'Facility Assessment' annul review date 1/2023 revealed a facility that had a total of 55 licensed beds. The facility resident profile included common diagnosis/conditions of psychiatric/Mood with impaired cognition, depression, anxiety disorder, behaviors that need interventions. Facility assessment on acuity/special treatments and conditions section revealed mental health/behavioral health needs was assessed as number/average or range of residents as approximately 35% of the resident population. Part 2: Services and care offered based on residents' needs-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-05 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain Resident #23's dignity and thoroughly investigate a customer service complaint, resulting in Resident #23 reporting offensive statements made to her by CNA (Certified Nursing Assistant) N with inadequate facility follow-up and feelings of frustration, unimportance, and betrayal. Findings Include: Resident #23: During initial tour on [DATE], Resident #23 was observed resting in their reclining chair. She was in good spirits and spoke about her overall physical progress since admitting to the facility. Resident #23 reported about 1.5 months ago she pressed her call light and it took about 40 minutes for a CNA to respond. The CNA that responded was training a new aide as well and upon entering her room said curtly, what do you need? Resident #23 responded that she needed to use the restroom and the aide told her she wasn't going to be ready by the time she returned with her wheelchair (which was in the bathroom) as you don't even have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-05 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement/update interventions of offering and documenting bedtime snacks for two residents (Resident #31, Resident #32) with noted weight loss, resulting in Resident #31 to experience weight loss and Resident #32 to have a decline in weight and not receive any bedtime snacks between meals with a diagnosis of diabetes. Findings include: Record review of the facility 'Care Plans, Comprehensive Person-Centered' policy dated 2/2023 revealed a comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. (14.) the interdisciplinary team must review and update the care plan: (a.) When there has been a significant change in the resident's condition . Record review of the facility 'Frequency of Meals' policy dated 2/2023 revealed that each resident shall receive at least three meals daily, at times…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to 1. Ensure medication administration for Resident #252; 2. Effectively assess, monitor, and implement timely interventions for hearing loss and wax build up for Resident #4; and 3. Assess and monitor ICD (Implantable cardioverter-defibrillator) after implantation and monitor usage of [NAME] Heart Transmitter for Resident #38, resulting in, Resident #252's blood pressure and intravenous antibiotics not being administered, Resident #4 ears being severely wax compacted and causing hearing loss without timely facility interventions and inability to monitor Resident #38's cardiac status as they failed to recognize his ICD implantation and usage of [NAME] Heart Transmitter. Findings Include: Resident #4: On 12/2/2023 during initial tour, Resident #4 was observed taking a nap in her wheelchair and was not able to be aroused. Her hearing aides were observed charging on the dresser. During Resident Council on 12/4/2023 at 11:30 AM, Resident #4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-05 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Observation, interview and record review, the facility failed to monitor weight fluctuations and offer cueing with meals for two resident (Residents #31, Resident #32), resulting in weight loss and likelihood for further weight loss and a decline in overall health and wellbeing. Findings include: Record review of facility provided 'Snack List' undated listed: Oranges, apples, Oatmeal cookies, Sugar-free cookies, [NAME] crackers, Peanut Butter crackers, Potato chips, Fritos, reduced fat Cheeto puffs, Chex mix, Applesauce, Fruit cups, Uncrustable peanut butter and jelly sandwiches. (Very few protein snacks noted on list). Record review of the facility 'Frequency of Meals' policy dated 2/2023 revealed that each resident shall receive at least three meals daily, at times comparable to typical mealtimes in the community, or in accordance with resident needs, preferences, requests, and plan of care. The facility will serve at least three meals or their equivalent daily at scheduled times. There will not be more than…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-05 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that water flush tubing was utilized within a 24 hour period and maintain the head of bed (HOB) at 45 degrees per care plan for one resident (Resident #9), resulting in decreased elevation of the HOB and old water flush tubing with the likelihood of aspiration and infection. Findings include: Resident #9: On 12/03/23, at 7:53 AM, Resident #9 was lying in their bed. Their Jevity 1.5 tube feeding solution was hooked to them and running. The water flush bag was dated 12-1 1930 (7:30 PM). On 12/04/23, at 9:00 AM, a record review of Resident #9's electronic medical record revealed a readmission on [DATE] with diagnoses that included Unspecified fracture of right femur, stroke and Alzheimer's. Resident #9 required extensive assistance with all Activities of Daily Living and had severely impaired cognition. A review of the Focus (the resident) is NPO (nothing by mouth) and requires PEG tube feeding . r/t (related to): Dysphagia .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-05 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure pharmacy services that included acquisition and provision of medications as ordered by a physician were provided to two residents (Resident #19, Resident #24) reviewed for pharmacy services, resulting in multiple missed doses of ordered medications and likelihood for prolonged illness. Findings include: Record review of facility 'Pharmacy Services Agreement' dated 1/30/2023 revealed pharmacy services shall supply to the facility and its resident with FDA approved pharmaceuticals, IV medications, and supplies as ordered by residents' physicians, under the terms and conditions of this agreement and in compliance with all federal and state law and/or regulations. Record review of the facility 'Facility Assessment' annul review date 1/2023 revealed a facility that had a total of 55 licensed beds. The facility resident profile included common diagnosis/conditions of psychiatric/Mood with impaired cognition, depression, anxiety disorder, behaviors that need interventions. Facility assessment on acuity/special…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-05 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to administer medications timely for one resident (Residents #24), resulting in missed medication administrations resulting in 3 errors during medication administration reviews with a medication error rate of 10%. Findings include: Record review of facility 'Pharmacy Services Agreement' dated 1/30/2023 revealed pharmacy services shall supply to the facility and its resident with FDA approved pharmaceuticals, IV medications, and supplies as ordered by residents' physicians, under the terms and conditions of this agreement and in compliance with all federal and state law and/or regulations. Record review of the facility 'Facility Assessment' annul review date 1/2023 revealed a facility that had a total of 55 licensed beds. The facility resident profile included common diagnosis/conditions of psychiatric/Mood with impaired cognition, depression, anxiety disorder, behaviors that need interventions. Facility assessment on acuity/special treatments and conditions section revealed mental health/behavioral health needs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-05 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent a significant medication error for one resident (Resident #4), resulting in Resident #4 receiving an additional 43 doses of Debrox (ear wax removal treatment) when the practitioner prescribed for five days. Findings Include: Resident #4: On 12/2/2023 during initial tour, Resident #4 was observed taking a nap in her wheelchair and was not able to be aroused. Her hearing aides were observed charging on the dresser. During Resident Council on 12/4/2023 at 11:30 AM, Resident #4 expressed frustration with being unable to hear what was being said and was going to leave the meeting. This writer was able position themselves next to the resident and repeat the questions to ensure inclusion and that her concerns were voiced. Resident #4 shared her hearing aides had been checked multiple times and are working but she is still unable to hear because her ears are full of wax. She continued she does not know why there is so much build up nor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-05 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that 3 out of 4 medication carts contained medications with no labels of resident names and/or the date that medications were opened in the 100/200/400 Hall Medication Carts and the facility failed to label back up stock insulin in a multi-dose bottle, resulting in the likelihood of cross contamination and ineffective medications. Findings include: Record review of facility 'Medication Labeling and Storage' policy, dated 10/2023, revealed medication storage: (1.) Medications and biologicals are stored in the packaging containers or other dispensing systems in which they are received. Only the issuing pharmacy is authorized to transfer medications between containers. Medication labeling: (2.) The medication label includes, at a minimum: (a.) medication name (generic and/or brand). (b.) prescribed dose. (c.) strength. (d.) expiration date, when applicable. (e.) resident's name. (f.) route of administration. (g.) appropriate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-05 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to care plan and provide documented collaborated visits with Hospice Service for one resident (Resident #7), resulting in the likelihood of unmet needs and confusion as to what services hospice provided. Findings include: Resident #7: On 12/4/23, at 10:00 AM, a record review of Resident #7 revealed an admission to hospice services on 12/28/2022 with diagnoses that included altered mental status, congestive heart failure and Diabetes Mellitus. A review of the miscellaneous tab revealed the last HOSPICE NURSE NOTE was for 11/27/23. A review of the Hospice care plan revealed no schedule nor services hospice provided. On 12/04/23, at 1:25 PM, Unit Manager (UM) E was asked how the facility communicated with Resident #7's hospice group and UM E stated, the nurse usually meets with the floor nurse for order changes etc. UM E was asked regarding Resident #7's recent injury to their leg and where the hospice nurse documented that they have assessed it and UM E I know they needed to stitch it up and would assist if finding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$21,244 in federal fines across 1 penalty.
- $21,244 — penalty dated 2025-02-18
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SAGINAW VALLEY REAL ESTATE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 05/01/2016 |
| HAMZA SIKANDER CORPORATION | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | since 05/01/2016 |
| HEALTHCARE INVESTMENTS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | since 05/01/2016 |
| KIN INVESTMENTS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | since 05/01/2016 |
| PRECISION HEALTH CONSULTING LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | since 05/01/2016 |
| RAO INVESTMENTS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | since 05/01/2016 |
| WELLCARE SOLUTIONS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | since 05/01/2016 |
| ABOUDANE, ZAKWAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | since 05/01/2016 |
| AMIN, ALTAMASH | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CONTRACTED MANAGING EMPLOYEE | 8% | since 05/01/2016 |
| IQBAL, RASHID | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | since 05/01/2016 |
| MAHFOOZ, NAVEED | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | since 05/01/2016 |
| SIKANDER, HAMZA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | 8% | since 05/01/2016 |
| SOLH, WAEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | since 05/01/2016 |
CMS files one row per role, so the 16 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $730K paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235442. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.