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Villa at Willow Place

8380 Geddes Road, Ypslianti, MI 48198 · For profit - Partnership · 94 certified beds · (734) 547-7600 Medicare & Medicaid certified

Call the home — (734) 547-7600 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited May 2024
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
1625 Holmes Rd · (734) 864-4797 · Call to confirm hours
Pharmacy
1549 Holmes Rd · (734) 340-6050 · Call to confirm hours
Grocery
1336 Rambling Rd · (734) 219-5117 · Call to confirm hours
Park
8795 MacArthur Blvd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.3%10.8%15.4%better
Long-stay residents who lose too much weight5.9%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder0.6%0.8%0.9%better
Long-stay residents with a urinary tract infection1.7%1.5%2.0%better
Long-stay residents with depressive symptoms8.5%4.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.3%3.0%3.3%better
Long-stay residents whose ability to walk worsened11.2%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication13.9%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine98.6%95.0%95.3%typical
Long-stay residents with pressure ulcers2.0%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control19.8%20.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table9.9%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine74.8%79.5%79.4%typical
Short-stay residents rehospitalized after admission28.0%24.0%22.6%worse
Short-stay residents with an outpatient ER visit3.8%11.7%12.0%better
Long-stay hospitalizations per 1,000 resident days1.871.841.67worse
Long-stay outpatient ER visits per 1,000 resident days1.841.641.80typical

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

56.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 100 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

56.2%U.S. median 51.5%
Got home and stayed home
11.6%U.S. median 10.7%
Went back to hospital
44.1%U.S. median 56.6%
Met the expected recovery
0.23U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 44.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 34 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 30% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 42% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF56.2%CMS range 43.5–64.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.6%CMS range 8.2–16.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge44.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge44.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge47.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.3%CMS range 4.7–11.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.941.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.38
RN hours/ resident / day
1.37
LPN hours/ resident / day
1.71
Aide hours/ resident / day
3.46
Total nurse hours/ resident / day
0.22
RN hoursweekends
55.7%
Total nursing turnover
63.6%
RN turnover

How full it usually is: this home is certified for 94 beds and averages 89.0 residents a day — about 95% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.46 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.38 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.71 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.10 hrs/resident/day on weekends vs 3.60 on weekdays — 14% thinner on weekends. RN hours go from 0.44 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 56% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2026-02-13)
11
at the previous standard inspection (2024-12-11)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

60 citations, most serious first. The 10 most serious are shown; the remaining 50 are one tap away and print in full.

  • Potential for harm · Dcited before2026-04-16 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act. for one (R2) of three residents reviewed. Review of the medical record reflected R2 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included generalized anxiety disorder. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/20/26, reflected R2 scored 6 out of 15 (severe impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool).On 4/16/26 at 9:53 am, R2 was observed in her room sleeping. R2 recalled an incident where someone grabbed her legs and squeezed her ankles but could not recall any further details.Review of a Facility Reported Incident revealed a staff to resident physical abuse allegation occurred on 4/2/26 at 2:29 am, was discovered on 4/2/26 at 2:56 PM, and submitted to the Michigan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a thorough abuse investigation was conducted in one (R2) of three reviewed for abuse. Findings include:Review of the medical record reflected R2 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included generalized anxiety disorder. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/20/26, reflected R2 scored 6 out of 15 (severe impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool).On 4/16/26 at 9:53 am, R2 was observed in her room sleeping. R2 recalled an incident where someone grabbed her legs and squeezed her ankles but could not recall any further details.Review of a Facility Reported Incident revealed a staff to resident physical abuse allegation occurred on 4/2/26 at 2:29 am, was discovered on 4/2/26 at 2:56 PM, and submitted to the Michigan Facility Reported Incident for Long Term Care system on 4/2/26 at 7:57 PM.Review of a Nurses note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-13 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment affecting 87 residents, resulting in the increased likelihood for cross-contamination and bacterial harborage.Findings include:During an observation and interview during the initial kitchen tour on 2/10/2026 at 9:28 AM, Food Service Director (FSD) F reported had been in role for about four months. Entered walk-in freezer with FSD F and observed several areas of ice damns that appeared to be coming from unit on ceiling directly over several open and closed cardboard boxes of frozen food items including individual ice creams. Several ice cream containers had solid ice directly on packaging, ceiling had frozen condensation covering large area and solid area of ice located on floor just inside door. FSD F reported freezer had history of issues and maintenance staff monitor routinely. The 2022 FDA Model Food Code section 4-501.11 states: (A) EQUIPMENT shall be maintained in a state of repair and condition that meets the requirements specified under Parts 4-1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-13 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure timely completion of Quarterly Minimum Data Set (MDS) assessments for four (R8, R29, R34, R82) of 25 reviewed for MDS. Findings include: R8: Review of the medical record reflected R8 admitted to the facility on [DATE], with diagnoses that included Alzheimer's and contracture of the right hand. The Quarterly MDS, with an Assessment Reference Date (ARD) of 10/7/25, reflected a Brief Interview for Mental Status (BIMS-a cognitive screening tool) was not conducted due to R8 being coded as rarely/never understood. R8 was coded for upper extremity impairments on both sides (both arms) and for being dependent upon staff for activities of daily living (ADLs). The Quarterly MDS was completed on 10/23/25. On 02/10/2026 at 12:22 PM, R8 was observed seated in a Broda chair, in the dining room, receiving staff assistance to consume lunch. As of 02/11/2026 at 1:49 PM, R8's Quarterly MDS, with an ARD of 1/6/26, was In Progress (not completed). R29:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to treat 2 residents (R7, R19) of 18 residents reviewed, with dignity and respect. Review of the Face Sheet and Minimum Data Set (MDS) with assessment reference date of 1/2/26, reflected R7 was a [AGE] year old male admitted to the facility on [DATE], with diagnoses that included spastic quadriplegic cerebral palsy, dystonia(neuromuscular movement disorder), polydipsia(excessive, persistent thirst and consequently high fluid intake), bilateral hand contractures, and depression The MDS reflected R7 had a BIM (assessment tool) score of 14 which indicated his ability to make daily decisions was cognitively intact, and he was dependent on staff for hygiene, bathing, dressing, bed mobility, transfers and eating. During an observation and interview on 2/10/2026 at 12:00 PM, R7 was observed lying in bed, located against the wall. R7 appeared able to express needs and needed extra time to verbalize. R7 reported staff usually respond to call light if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to inform three residents (#4,#8,#20) of five residents reviewed of the benefits, risks, and alternatives for the prescribing of psychotropic medication. Findings Include: R8: Review of the medical record reflected R8 admitted to the facility on [DATE], with diagnoses that included Alzheimer's and contracture of the right hand. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/7/25, reflected a Brief Interview for Mental Status (BIMS-a cognitive screening tool) was not conducted due to R8 being coded as rarely/never understood. R8 was coded for upper extremity impairments on both sides (both arms) and for being dependent upon staff for activities of daily living (ADLs). On 02/10/2026 at 12:22 PM, R8 was observed seated in a Broda chair, in the dining room, receiving staff assistance to consume lunch. R8's medical record reflected Physician Orders for 25 milligrams (mg) of Seroquel (antipsychotic medication)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide completed Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage (SNF-ABN) for three residents (R41, R45, R86) of three residents reviewed. Findings include:A review of the SNF-ABN's provided by the facility revealed:R41 Beginning on 12/12/25, you may have to pay out of pocket for this care if you do not have other insurance that may cover these costs. The care(s) you have been receiving during the Inpatient Skilled Nursing Facility include:Physical Therapy, Daily Skilled Nursing Care, Occupational Therapy, Other-Room and Board.We estimate that these services will cost you $______ per day/item or service.No dollar amount was included on the form to indicate the resident's cost of those items/services. R41 signed the form on 12/11/25.R45 Beginning on 1/12/26, you may have to pay out of pocket for this care if you do not have other insurance that may cover these costs. The care(s) you have been receiving during the Inpatient Skilled Nursing Facility include:Physical Therapy, Daily Skilled Nursing Care,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to notify the resident and/or resident's representative of the facility policy for bed hold and a written reason for the transfer, for two (R1 and R64) of four reviewed for hospitalization. Findings Include:Resident #1(R1)Review of the Face Sheet and Minimum Data Set (MDS) with assessment reference date of 1/21/26, reflected R1 was a [AGE] year old female admitted to the facility on [DATE], with diagnoses that included hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, and vascular dementia. The MDS reflected R1 had a BIM (assessment tool) score indicated her ability to make daily decisions was severely impaired, and she was dependent on staff for dressing, mobility, transfers, hygiene, bathing, toileting, and oral hygiene.During a telephone interview on 2/11/26 at 11:49 a.m., R1 Responsible Party reported had concerns that the facility had not contacted her after transferring R1 to hospital.Review of R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure timely completion of comprehensive Minimum Data Set (MDS) assessments for three (R50, R59 and R114) of 25 reviewed.Findings include:R114: Review of the medical record reflected R114 admitted to the facility on [DATE], with diagnoses that included ocular laceration of the left eye, diabetes, congestive heart failure (CHF) and chronic obstructive pulmonary disease (COPD). The admission MDS, with an Assessment Reference Date (ARD) of 2/3/26, was in progress (not completed) as of 2/12/26 at 9:29 AM. On 02/10/2026 at 11:22 AM, R114 was observed lying in bed. In an interview on 02/11/2026 at 2:15 PM, MDS Coordinator J reported being about one month behind on MDS assessments. They reported an admission MDS was to be completed within 14 days of admission, with the date of admission being day one. According to the Centers for Medicare & Medicaid Services Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, dated 10/2025,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure timely completion of comprehensive significant change Minimum Data Set (MDS) assessments for one (R7) of 25 reviewed. Findings Include: Review of the Face Sheet and Minimum Data Set (MDS) with assessment reference date of 1/2/26, reflected R7 was a [AGE] year old male admitted to the facility on [DATE], with diagnoses that included spastic quadriplegic cerebral palsy, dystonia(neuromuscular movement disorder), polydipsia(excessive, persistent thirst and consequently high fluid intake), bilateral hand contractures, and depression The MDS reflected R7 had a BIM (assessment tool) score of 14 which indicated his ability to make daily decisions was cognitively intact, and he was dependent on staff for hygiene, bathing, dressing, bed mobility, transfers and eating.Review of R7 Electronic Medical Record on 2/11/26 at 9:22 a.m., reflected R7 had a significant change MDS assessment, dated 1/2/26, that indicated in progress.(incomplete)During an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 50 citations
  • Potential for harm · D2026-02-13 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to formulate a Baseline Care Plan which included pertinent care needs for one (R114) of 18 reviewed.Findings include: Review of the medical record reflected R114 admitted to the facility on [DATE], with diagnoses that included ocular laceration of the left eye, diabetes, congestive heart failure (CHF) and chronic obstructive pulmonary disease (COPD). The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 2/3/26, was in progress (not completed) as of 2/12/26. On 02/10/2026 at 11:22 AM, R114 was observed lying in bed. On 02/12/2026 at 10:35 AM, R114 was observed being propelled in the hallway, by staff, while seated in their wheelchair. R114's Care Plan reflected a focus area of, Resident requires assist with daily care needs r/t [related to] Date Initiated: 01/29/2026. The Care Plan goal was initiated on 1/29/26. Interventions were not added to the Care Plan until 2/11/26, which included R114 requiring assistance of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement comprehensive care plans for three residents (#4,#43,#64) of 18 reviewed. Findings Included: Resident #4 (R4) Review of the medical record demonstrated that R4 was admitted to the facility 02/26/2025 with diagnoses that included end stage renal disease, pain right and left foot, ascites (abnormal build up of fluid in the abdomen), osteoarthritis (degenerative joint disease) of left knee and bilateral hips, paranoid schizophrenia, chronic constipation, congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), gastro-esophageal reflux, depression, schizoaffective disorder, dependence on dialysis, anemia (low red blood cells), insomnia (difficulty sleeping), cognitive decline, anxiety, gout (build up of uric acid in joints), hypertension, and atrial fibrillation. Review of R4's most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/09/2025, revealed R4 had a Brief Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to 1) follow Physician Orders for vital signs monitoring; and 2) assess and monitor respiratory status with administration of an as needed nebulizer treatment for one (R114) of 18 reviewed.Findings include: Review of the medical record reflected R114 admitted to the facility on [DATE], with diagnoses that included ocular laceration of the left eye, diabetes, congestive heart failure (CHF) and chronic obstructive pulmonary disease (COPD). The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 2/3/26, was in progress (not completed) as of 2/12/26. On 02/10/2026 at 11:22 AM, R114 was observed lying in bed and reported since having a pacemaker implant, they used oxygen at night, as needed. R114 reported when notifying staff of shortness of breath, staff would check their oxygen saturation and say it was fine. R114 stated that morning (2/10/26), they became short of breath in the Therapy Gym and were told to return to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement interventions to prevent the development and/or worsening of contractures for one (R20) of three reviewed.Findings include: Review of the medical record reflected R20 admitted to the facility on [DATE], with diagnoses that included Huntington's Disease, dementia and depression. The Annual Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/20/25, reflected R20 had short-term and long-term memory impairments and was coded as requiring substantial/maximal assistance to dependence on staff for activities of daily living (ADLs). The same MDS reflected R20 did not have any upper or lower extremity impairments that interfered with daily functions or placed them at risk for injury in the prior seven days. On 02/10/2026 at 10:54 AM, R20 was observed seated in a Broda chair, in their room, watching TV. A hoyer lift sling was observed beneath them. Both knees were in a flexed (bent) position. On 02/12/2026 at 11:18 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to consistently provide palatable food for one resident (R19) of 18 residents reviewed. Findings include:Review of the clinical record revealed R19 was admitted into the facility on [DATE] with diagnoses that included: cerebral infarction (stroke), polyneuropathy (numbness/tingling/weakness due to nerve damage), bladder disorder, anxiety and left side hemiplegia (severe or complete paralysis) and hemiparesis (partial muscle weakness). According to the Minimum Data Set (MDS) assessment dated [DATE], R19 scored 14/15 on the Brief Interview for Mental Status exam (which indicated intact cognition).On 2/10/26 at 12:12 PM, R19 was observed sitting at the edge of his bed eating lunch. Lunch consisted of a corn dog, yellow squash and a cold pasta with elbow macaroni. R19 reported that they have been served corndogs twice in the same week, the squash was over cooked (resident was observed having difficultly picking it up with his fork) and that it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to properly dispose of waste and maintain dumpster area to mitigate the presence of pests, potentially affecting all residents in the facility. Findings include:During an observation and interview during the initial kitchen tour on 2/10/2026 at 9:28 AM, Food Service Director (FSD) F reported had been in role for about four months. Kitchen tour continued outside and observed four dumpsters labeled with two company names. FSD F reported facility recently changed ownership in November 2025(four months ago) and prior garbage company had not picked up the dumpsters yet. Observed several items outside and around new yellow trash dumpster including full bags of trash. FSD F reported maintenance department responsible for maintaining trash receptacles and reported all trash should be in dumpsters not on ground around them with lids closed.During an interview on 2/13/2026 at 10:35 AM, Maintenance Director (MD) BB reported MD BB reported since ownership changed facility had communicated with prior garbage company but have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure accurate documentation for one (Resident #64) of 18 reviewed for accurate medical records. Resident #64(R64)Review of the Face Sheet and Minimum Data Set (MDS) with assessment reference date of 12/11/25, reflected R64 was a [AGE] year old female admitted to the facility on [DATE], with diagnoses that included dementia, urinary tract infection and spinal stenosis. The MDS reflected R64 had a BIM (assessment tool) score of 4 that indicated her ability to make daily decisions was severely impaired, and she required staff assistance with dressing, mobility, transfers, hygiene, bathing, and toileting.During an observation on 2/10/2026 at 10:45 a.m., R64 was observed in bed with two staff at bedside assisting with care. R64 appeared pleasantly confused and did not appear to be oriented. This surveyor overheard Licensed Practical Nurse (LPN) CC talking to R64 about plan to change wound dressing. Observed wound supplies at bedside. LPN CC…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to administer oral chemotherapy medication as ordered for one (Resident #200) of three reviewed. This citation pertains to intake 2582143.Review of the clinical record revealed R200 was admitted into the facility on 4/23/25 with diagnoses that included: aphasia following cerebral infarction (impaired ability to understand or produce speech following a stroke), malignant neoplasm of upper third of esophagus (throat cancer) and vascular dementia. According to the Minimum Data Set (MDS) assessment dated [DATE], R200 scored 8/15 on the Brief Interview for Mental Status exam (which indicated moderately impaired cognition).On 9/22/25 at 9:59 AM, during an interview with family member (FM) E, when asked to clarify which medication R200 was allegedly not being provided, they reported it was an oral chemotherapy medication and that when family had taken R200 to his oncologist appointment the oncologist could tell that he was not receiving the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-11 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes MI00149170, MI00149191, MI00149342 and MI00150300. Based on observation, interview and record review, the facility failed to ensure sufficient nursing staff to meet resident needs timely for four (Resident #2, #3, #8 and #9) of seven reviewed. Findings include: Resident #2 (R2) Review of the medical record reflected R2 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses of chronic obstructive pulmonary disease (COPD), heart failure, unspecified urinary incontinence and overactive bladder. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 2/12/25, reflected R2 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and was always incontinent of bowel and bladder. On 3/10/25 at 11:18 AM, R2 was observed in bed. R2 reported being incontinent of bowel and bladder, requiring staff to check and change them for incontinence purposes. R2 reported there have been occasions when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to clean and maintain food service equipment effecting 83 residents, resulting in the increased likelihood for cross-contamination and bacterial harborage. Findings include: On 12/09/24 at 09:25 A.M., A comprehensive tour of the food service was conducted with Dietary Manager H and Registered Dietician I. The following items were noted: Walk-In Freezer: The automatic door closer assembly was observed weak, allowing the door to not close completely. Registered Dietician I indicated she would contact maintenance for necessary repairs as soon as possible. The Victory one-door reach-in cooler door gasket was observed (worn, torn, missing). Dietary Manager H indicated she would contact maintenance for necessary repairs as soon as possible. Two fry pans (one 18-inch and one 14-inch) were observed (etched, scored, particulate). Dietary Manager H stated: I will just throw the pans away. The 2017 FDA Model Food Code section 4-501.11 states: (A)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-11 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to effectively clean and maintain the physical plant effecting 83 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased illumination. Findings include: On 12/09/24 at 10:48 A.M., One of two window sashes were observed drafty and leaking air, within resident room [ROOM NUMBER]. The drafty window sash was also observed to not shut completely, creating the cold air draft. On 12/09/24 at 12:13 P.M., The 300 Hall (Point Click Care Kiosk) chair backrest was observed covered with black duct tape. The inner backrest Styrofoam padding was also observed protruding from the black duct taped seams, creating a non-cleanable and non-sanitizable surface. On 12/09/24 at 12:20 P.M., The 300 Hall Shower Room spa tub wastewater connection line was observed detached, allowing wastewater to flow onto the flooring surface. On 12/09/24 at 12:42 P.M., Two base cabinet doors were observed missing, within the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to accurately complete a Minimum Data Set (MDS) assessment for one resident (#39) of 18 residents reviewed for accurate assessments. Findings Included: Resident #39 (R39) Review of the medical record revealed R39 was admitted to the facility 11/01/2023 with diagnoses that included end stage renal disease, hyperlipidemia (high fat content in blood), diabetes mellitus, congestive heart failure (CHF), legal blindness, hyperkalemia (high potassium), insomnia, dyspepsia (shortness of breath), constipation, protein-calorie malnutrition, renal dialysis, absence of right great toe, and anemia (low red blood cell count). The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/08/2024, revealed R39 had a Brief Interview of Mental Status (BIMS) of 14 (cognitively intact) out of 15. Section B-Hearing, Speech, and Vision of the MDS, with the same ARD, revealed b1000- Vision - Ability to see in adequate light (with glasses or other visual appliances) was documented as 1. Impaired. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to coordinate and complete a level II screening for one (Resident #59) of one resident reviewed for Preadmission Screening/Annual Resident Review (PASARR). Findings Included: Resident #59 (R59) Review of the medical record revealed R59 was admitted to the facility 10/10/2023 with diagnoses that included rheumatoid arthritis, diabetes mellitus, atrial fibrillation, post-traumatic stress disorder (PTSD), atherosclerotic heart disease (plaque buildup in artery walls), dysphagia (difficulty swallowing), bipolar disorder, paranoid schizophrenia, insomnia, right bundle branch block (disorder of electrical activity affecting heart), chronic headache, vitamin D deficiency, polyarthritis (arthritis affecting greater than five bone joints), depression, anxiety, and osteoporosis (condition making bones weak and brittle). The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/25/2024, revealed R59 had a Brief Interview of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #39 (R39) Review of the medical record revealed R39 was admitted to the facility 11/01/2023 with diagnoses that included end stage renal disease, hyperlipidemia (high fat content in blood), diabetes mellitus, congestive heart failure (CHF), legal blindness, hyperkalemia (high potassium), insomnia, dyspepsia (shortness of breath), constipation, protein-calorie malnutrition, renal dialysis, absence of right great toe, and anemia (low red blood cell count). The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/08/2024, revealed R39 had a Brief Interview of Mental Status (BIMS) of 14 (cognitively intact) out of 15. Section B-Hearing, Speech, and Vision of the MDS, with the same ARD, revealed b1000- Vision - Ability to see in adequate light (with glasses or other visual appliances) was documented as 1. Impaired. During observation and interview on 12/08/2024 at 01:31 p.m. R39 was observed lying down in bed. R39 explained that he could not see and was legally blind. R39 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide alternative communication devices related to vision for one Resident (#39) that was legally blind out of one resident reviewed for activities of daily living abilities. Findings Included: Resident #39 (R39) Review of the medical record revealed R39 was admitted to the facility 11/01/2023 with diagnoses that included end stage renal disease, hyperlipidemia (high fat content in blood), diabetes mellitus, congestive heart failure (CHF), legal blindness, hyperkalemia (high potassium), insomnia, dyspepsia (shortness of breath), constipation, protein-calorie malnutrition, renal dialysis, absence of right great toe, and anemia (low red blood cell count). The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/08/2024, revealed R39 had a Brief Interview of Mental Status (BIMS) of 14 (cognitively intact) out of 15. Section B-Hearing, Speech, and Vision of the MDS, with the same ARD, revealed b1000- Vision -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide Range of Motion (ROM) services to prevent the possibility of decreased ROM and mobility in one resident (#59) of one resident reviewed. Findings Included: Resident #59 (R59) Review of the medical record revealed R59 was admitted to the facility 10/10/2023 with diagnoses that included rheumatoid arthritis, diabetes mellitus, atrial fibrillation, post-traumatic stress disorder (PTSD), atherosclerotic heart disease (plaque build up in artery walls), dysphagia (difficulty swallowing), bipolar disorder, paranoid schizophrenia, insomnia, right bundle branch block (disorder of electrical activity affecting heart), chronic headache, vitamin D deficiency, polyarthritis (arthritis affecting greater than five bone joints), depression, anxiety, and osteoporosis (condition making bones weak and brittle). The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/25/2024, revealed R59 had a Brief Interview of Mental Status (BIMS) of 15 (cognitively intact) out of 15. During observation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent an elopement for one of one residents (R#74) reviewed for elopement. According to the clinical record including the Minimum Data Set (MDS) dated [DATE] reflected Resident # 74 (R74) was admitted to the facility on [DATE] with diagnoses of dementia, R74 scored 5 out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS). Record review reflected R74 eloped from the facility on 07/09/2024 in the afternoon and was located approximately 100 yards from the building walking down a sidewalk. Further review of that facility reported incident reflected R74 eloped from the 200 hallway door. Record review completed on the certification survey reflected R74 eloped on 11/16/24 at approximately 4:40 PM. Review of the incident report reflected Certified Nursing Assistant (CNA) C was the first person to become aware of R74's elopement. On 12/10/24 11:56 AM during an interview with CNA C reported on 11/16/24 when she came…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2024-12-11 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow pharmacy policy and acceptable clinical practice for medication usage and administration for one resident (#54) out of 83 current facility residents. Findings Included: Resident #54 (R54) Review of the medical record revealed R54 was admitted to the facility 06/30/2022 with diagnoses that included chronic obstructive pulmonary disease (COPD), stroke, protein-calorie malnutrition, hypertension, depression, attention-deficit hyperactivity disorder (ADHD), urinary incontinence, bilateral cataracts, dementia, alcohol abuse, and chronic respiratory failure. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/01/2024, revealed R54 had a Brief Interview for Mental Status (BIMS) of 15 (cognitively intact) out of 15. During observation and interview on 12/08/2024 at 12:50 p.m. R54 was observed lying in bed. An over the counter breathing inhaler was observed on the over bed table beside R54's bed. The inhaler was observed to be Primatene Mist. R54 explained that his wife had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure proper medication storage of medications for one Resident (#54) out of 83 current residents residing at the facility. Findings Included: Resident #54 (R54) Review of the medical record revealed R54 was admitted to the facility 06/30/2022 with diagnoses that included chronic obstructive pulmonary disease (COPD), stroke, protein-calorie malnutrition, hypertension, depression, attention-deficit hyperactivity disorder (ADHD), urinary incontinence, bilateral cataracts, dementia, alcohol abuse, and chronic respiratory failure. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/01/2024, revealed R54 had a Brief Interview for Mental Status (BIMS) of 15 (cognitively intact) out of 15. During observation and interview on 12/08/2024 at 12:50 p.m. R54 was observed lying in bed. An over the counter breathing inhaler was observed on the over bed table beside R54's bed. Another inhaler was observed to be on the over bed table. The first inhaler was observed to be Primatene Mist. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement infection control practices to change oxygen tubing/nasal cannulas for one resident (#54) of three residents reviewed for oxygen usage. Findings included: Resident #54 (R54) Review of the medical record revealed R54 was admitted to the facility 06/30/2022 with diagnoses that included chronic obstructive pulmonary disease (COPD), stroke, protein-calorie malnutrition, hypertension, depression, attention-deficit hyperactivity disorder (ADHD), urinary incontinence, bilateral cataracts, dementia, alcohol abuse, and chronic respiratory failure. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/01/2024, revealed R54 had a Brief Interview for Mental Status (BIMS) of 15 (cognitively intact) out of 15. During observation and interview on 12/08/2024 at 12:47 p.m. R54 was observed lying in bed and an oxygen concentrator was observed beside his bed on the floor. It was observed that his nasal cannula was on the floor and that the oxygen tubing was not dated. R54 explained that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to MI00143905. Based on observation, interview, and record review the facility failed to provide an environment free from physical and verbal abuse for one Resident (#3) of three Residents reviewed for abuse resulting in the potential of physical and mental harm of Residents. Findings included: Resident #3 (R3) Review of the medical record demonstrated R3 was admitted to the facility 03/25/2024 with diagnoses that included Huntington's disease (disease that brain cells break down in brain), dementia, abnormal involuntary movements, protein-calorie malnutrition, anemia (low red blood cells), low back pain, bilateral hearing loss, hyperlipidemia (high fat in blood), history of falls, and hypertension. Review of the Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 03/11/2024, revealed R3 did not have a Brief Interview for Mental Status (BIMS) because the resident is rarely/never understood. Section E (Behavior) of the MDS, with the same ARD, demonstrated that R3 had physical behavioral symptoms directed toward others (e.g. hitting, kicking,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-26 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 87 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, potential cross-connections between the potable (drinking) and non-potable (non-drinking) water supplies, and decreased illumination. Findings include: On 01/23/24 at 02:43 P.M., An interview was conducted with Director of Environmental Services F regarding current facility staffing levels. Director of Environmental Services stated: I have 2 full time Laundry Aides, 5 full time Housekeeping Aides, and I am the only Maintenance person. Director of Environmental Services F also stated: I currently have no part time Laundry Aides or Housekeeping Aides. Director of Environmental Services F additionally stated: I am allowed 4 full time Housekeeping Aides per day on first shift only. I have no Housekeeping Aides on second or third shift. Director of Environmental Services F further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-26 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement comprehensive care plans for 5 (Resident #3, #14, #26, #34, #56) of 22 reviewed, resulting in the potential for unmet care needs. Findings include: Resident #14 (R14) Review of the medical record revealed R14 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that included spastic quadriplegic cerebral palsy (loss of use of whole body), dysphagia (inability to produce normal language), aphasia (inability to comprehend normal language), and multiple sclerosis (disease in which the immune system attacks the central nervous system). The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/6/23 revealed R14 was rarely or never understood on the Brief Interview for Mental Status (BIMS). The same MDS reflected that R14 was a total assist with most activities of daily living. In an observation on 1/23/24 at 12:15 PM, R14 was in bed with her eyes open. R14 traced my…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-26 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure and provide appropriate personal hygiene care was completed for four (R9, R31, R72 and R14) of five residents reviewed for Activities of Daily Living, of a total sample of 22, resulting in unshaven facial hair, unkept nails, missed showers and dissatisfaction with the care provided. Findings include: Resident #9 (R9) Review of the medical record revealed Resident #9 (R9) was admitted to the facility originally on 01/25/19 then readmitted on [DATE] with diagnoses that included Pneumonia, Respiratory failure, Kidney failure, Dementia, Major Depression, Anxiety, Muscle Weakness, Difficulty in Walking. According to Resident #9 (R9)'s Minimum Data Set (MDS) dated [DATE], revealed R9 scored 08 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS- a cognitive screening tool) and had no behaviors. R9 was dependent on all care provided, showers, repositioning, toileting, two-person mechanical lift…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-26 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide consistent, daily, meaningful, individualized activities for four Residents (R9, R31, R34, R74) of four residents reviewed for care, of a total sample of 22 residents, resulting in a loss of interaction, sense of wellbeing, boredom, lack of meaning/quality of life. Findings include: Resident #31 (R31) Review of the medical record revealed Resident #31 (R31) was admitted to the facility originally on 12/03/16 then readmitted on [DATE] with diagnoses that included Stroke, Dysphagia, Aphasia, hemiplegia, and hemiparesis on left non-dominant side, Vascular Dementia, Muscle weakness, difficulty walking, Enteral feeding via g-tube and nothing by mouth. According to Resident #31 (R31)'s Minimum Data Set (MDS) dated [DATE], revealed R31 scored 00 out of 15 (severe impairment) on the Brief Interview for Mental Status (BIMS- a cognitive screening tool) and had no behaviors. R31 requires extensive assistance with toileting, transfers,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-26 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain sufficient staff necessary to provide care for seven out of eight anonymous resident council group from a total sample of 22, with the potential of affecting all 87 residents in the facility resulting in extended call light wait times, missed showers, and avoidable incontinence. During an observation on 01/24/24 at 08:09 AM, One CNA on 400 hall picking up breakfast trays, while two call lights were on for over 25 minutes before getting answered. During an interview on 01/24/24 at 0820 AM, anonymous CNA EE stated they used to have two CNAs on each hall before the budget cuts, now they have one to one and a half CNA's per hall. CNA EE stated hall 400 had six mechanical lift residents that require two people to transfer. CNA EE also stated there is no way they could complete the task assigned to them on a heavy hall like that one without additional help. During a resident council meeting on 01/24/24 at 11:00 AM, anonymous residents voiced concerns with facility being short staffed. Five of eight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-26 · tag F0808 — failed to follow doctor-ordered diets — pattern
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide appropriate snacks for a resident with a diabetic diet for one Resident (#34) of 22 sampled, with the potential to affect 30 diabetic residents residing in the facility, reviewed for therapeutic diets, resulting in uncontrolled blood glucose levels with the potential need to have additional administered insulin and complications of hyperglycemia. Findings Include: Review of the medical record revealed R34 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that included difficulty in walking, muscle weakness, type two diabetes with chronic kidney disease, hyperlipidemia, morbid obesity, and type two diabetes with neuropathy. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/10/23 revealed R34 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). The same MDS reflected that R34 required one person assistance for most activities of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-26 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure that eight of eight anonymous residents from the resident council meeting, with the potential of affecting all 87 residents in the facility, who were not offered a nourishing HS (nighttime) snacks on a regular basis, resulting in residents verbalizing going to bed hungry, and diabetic residents verbalizing not receiving a HS snack and the potential for low Blood Glucose levels in the morning. Findings include: During a resident council meeting on 01/24/24 at 11:00 AM, anonymous residents voiced concerns with facility not providing nourishing snacks for diabetics. One resident stated she was a Diabetic and she asked for seconds because she was still hungry, and they ran out of food. This resident ordered food to be delivered to the facility. Anonymous resident also stated they run out of bread and cheese to make them grilled cheese sandwiches and chicken noodle soup. Anonymous residents reported the snacks they do offer were not for Diabetic residents. The facility offered graham crackers, oatmeal cakes, cheese…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to: (1) effectively maintain the walk-in freezer refrigeration unit, (2) effectively maintain the food production kitchen flooring and wall surfaces, (3) effectively clean the mechanical dish machine ventilation hood and return-air-exhaust ventilation grill, and (4) effectively maintain the overhead spray arm valve handle rubberized deflector orifice effecting 85 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and erratic water discharge patterns. Findings include: On 01/23/24 at 10:00 A.M., An initial tour of the food service was conducted with Dietary Manager J. The following items were noted: Walk-In Freezer: The refrigeration unit was observed with accumulated ice [NAME], located on the front and sides of the unit. The garbage disposal overhead spray arm valve handle rubberized deflector orifice was observed broken and missing, allowing the water spray pattern to extend beyond the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain the dignity of one (R34) of 22 sampled residents reviewed for dignity by limiting their clothing to a hospital-style gown, resulting in an undignified appearance for a resident who is able to express clothing choices and preferences. Findings include: Resident #34 (R34) Review of the medical record revealed R34 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that included difficulty in walking, muscle weakness, type two diabetes with chronic kidney disease, hyperlipidemia, morbid obesity, and type two diabetes with neuropathy. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/10/23 revealed R34 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). The same MDS reflected that R34 required one person assistance for most activities of daily living. In an observation and interview on 01/23/24 at 10:01 AM, R34 was in her room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accommodate the hearing needs/preferences for one (Resident #17) of 22 reviewed for accommodation of needs. This deficient practice resulted in feelings of frustration, conflict for the resident residing with R17, and the potential for a suboptimal quality of life. Findings Include: Resident #17 (R17) Review of the medical record revealed R17 was admitted to the facility on [DATE] with diagnoses that included bilateral hearing loss, anemia, repeated falls, essential hypertension (high blood pressure), and major depressive disorder. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/10/23 revealed R17 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). The same MDS reflected that R17 required one person assistance for most activities of daily living. In an observation and interview on 01/23/24 at 10:59 AM, R17 was observed in bed resting quietly with no television or radio on. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to honor resident preferences related to showering for 2 (Resident #37, #65) of 2 residents reviewed for self-determination/choices, resulting in expressions of frustration and decreased fulfillment of personal autonomy. Findings include: Resident #37 Review of the medical record reflected that Resident #37 (R37) was readmitted to facility 1/2/24 with diagnoses including trigeminal neuralgia, atrial fibrillation, seizures, and benign neoplasm of brain. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/5/23 reflected that R37 had a Brief Interview for Mental Status (BIMS-a cognitive screening tool) score of 15 (cognitively intact). Review of the Discharge MDS dated [DATE] reflected that R37 required setup assistance with oral hygiene, personal hygiene, toilet use, and shower/bathing. In an observation and interview on 1/23/24 at 11:29 AM, R37 was observed sitting in wheelchair, at bedside, watching television.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a homelike environment in providing adequate personal clothing laundry services including a resolution for missing items in 1 of 22 sampled residents (Resident #28), resulting in feelings of frustration and unmet needs. Findings include: Resident #28 (R28) Review of the medical record revealed R28 was admitted to the facility on [DATE] with diagnoses that included schizophrenia, insomnia, parkinsonism, and repeated falls. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/5/23 revealed R28 scored 13 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). In an observation and interview on 01/23/24 at 12:03 PM, R28 was in her room seated in her wheelchair. R28 reported that she had loads of missing clothing items and had even witnessed other residents wearing her missing clothing. R28 verbalized her extreme frustration with the situation because it has been an ongoing problem, reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, staff failed to report an injury of unknown origin timely to the Nursing Home Administrator and as a result to the State Agency for one (Resident #24) of four residents reviewed potentially resulting in the resident not being protected from abusive individuals. Findings include: Resident #24 (R24) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R24 admitted to the facility on [DATE] and had diagnoses of hypertension, type 2 diabetes, depression, anxiety, and adult failure to thrive. Brief Interview for Mental Status (BIMS) score was a 10 which indicated her cognition was moderately impaired (8-12 moderately impaired). During an interview on 01/23/2024 at 10:52 AM, R24 was lying in bed with a sleeveless shirt on and it was observed that she (R24) had bruises/discoloration on both her arms. Bruising on her right upper extremity looked newer. When asked what the bruises/discoloration was from, R24 said she didn't know. Review of R24's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the bed hold policy was provided for 1 (Resident #479) of 5 residents reviewed for hospital transfer, resulting in the potential for resident's and/or representatives to be uninformed of the facility's bed hold policy. Findings include: Review of the medical record reflected that Resident #479 (R479) was readmitted to facility 1/9/24 with diagnoses including acute respiratory failure with hypoxia, chronic obstructive pulmonary disease, hypertension, and acute on chronic congestive heart failure. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/27/23 reflected that R479 had a Brief Interview for Mental Status (BIMS-a cognitive screening tool) score of 15 (cognitively intact). Review of the Discharge MDS dated [DATE] reflected that R479 had an unplanned discharge to an acute care hospital and that her return to the facility was anticipated. In an observation and interview on 1/23/24 at 10:39 AM, R479…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent weight loss in one (Resident #3) of five residents reviewed for nutritional status resulting in significant weight loss of 16.9 percent and inadequate nutrition. Findings include: Resident #3 (R3) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R3 admitted to the facility on [DATE] and had diagnoses of spastic quadriplegic cerebral palsy (condition that affects movement), dysphagia (difficulty swallowing), constipation and depression. Brief Interview for Mental Status (BIMS) score was a 13 which indicated his cognition was intact (13-15 cognitively intact). During an interview with R3 on 01/24/2024 at 8:30 AM, R3 was lying in bed and stated that he wasn't sure what his current weight was and whether he lost weight. Review of R3's electronic medical record (EMR) revealed Registered Dietitian (RD) assessment on 12/5/2023 which stated, 25-100% intake. meds/labs reviewed. receiving anti-depressants, which may stimulate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure staff had appropriate competencies and skill sets to provide nursing related services for one of four staff reviewed for competency, resulting in the potential for decreased quality of care and resident safety. Findings Include: Review of Nursing Home Administrator (NHA) A's employee file revealed that his date of hire was 5/28/2019. NHA A has a current Licensed Practical Nurse (LPN) license. He (NHA A) did not have an annual nursing competency completed. During an interview on 1/25/2024 at approximately 4:30 PM, Assistant Director of Nursing (ADON) C stated that NHA A didn't have a competency because he works as a NHA and not as an LPN in the facility. During an interview on 1/26/2024 at 10:06 AM, NHA A revealed that he was an LPN and helps staff out on the floor sometimes. NHA A stated he assisted with transferring residents with the use of lifting equipment and had not had a competency evaluation completed at the facility. NHA A said that he should have had a competency evaluation completed annually. On 1/26/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to address pharmacist recommendations timely in three of five reviewed for medications (Resident #26, #31, & #37), resulting in the potential for adverse effects and decreased quality of care. Findings include: Resident #26 (R26) R26's Minimum Data Set (MDS) dated [DATE] revealed she was admitted to the facility on [DATE] and had the diagnoses of hypothyroidism (underactive thyroid), Diabetes, Depression, and chronic embolism and thrombosis (blood clots). R26 had a Brief Interview for Mental Status (BIMS), a short performance based cognitive screener, score of 11 (08-12 Moderate Cognitive Impairment). In review of R26's electronic medical record, pharmacy recommendations 5/24/23 recommended laboratory blood draw for R26 due to medication Levothyroxine and underactive thyroid; and was not addressed or signed by the physician until 1/25/24. Pharmacy recommendation dated 6/27/23 indicated to consider a gradual dose reduction of R26's antidepressant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the medication error rate was less than 5% when four medication errors were observed from a total of 35 opportunities for three residents (Resident #56, #71 and #281) of seven reviewed for medication administration, resulting in a medication error rate of 11.43% and the potential for reduced efficacy of medications and increased risk of adverse reactions/side effects. Findings include: Resident #71 (R71) R71's Minimum Data Set (MDS) dated [DATE] revealed he admitted to the facility on [DATE], had end-stage renal disease, and a Brief Interview for Mental Status (BIMS), a short performance-based cognitive screener, score of 14 (13-15 Cognitively Intact). In review of R71's January 2024 Medication Administration Record (MAR) and January 2024's Physician orders, Renvela 800 milligrams (mg) was ordered three times a day with meals scheduled at 8:00 AM, 12:00 PM and 6:00 PM starting on 1/17/24. During a medication pass observation with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to properly store and secure controlled drugs in one of four medication carts reviewed for medication storage and properly dispose of non-controlled medications, resulting in the increased likelihood for diversion. Findings include: During a medication observation on 1/26/24 at 8:24 AM with Licensed Practical Nurse (LPN) P, Tramadol (opioid pain medication), 50 milligram (mg) tablet was dropped during medication pass preparation. LPN P picked up the Tramadol tablet, placed it into a medication cup, and locked it in the medication cart prior to administering a resident's medications. The Tramadol tablet was not double-locked. During an interview on 1/26/24 at 8:45 AM, LPN P stated she did not know if there was a drug buster (instantly breaks down medications into safe solution for disposal) or other system in the medication cart or medication room; and stated she was going to have to ask another nurse. Director of Nursing (DON) B was interviewed on 1/26/24 at 10:34 AM and stated controlled medication must be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to demonstrate effective 24-hour communication and coordination of care and services for two hospice Residents (R26 and R72) of two hospice residents reviewed, resulting in an incomplete medical record of hospice visits, plan of care, progress notes, care coordination and the potential for care needs to go unaddressed. Findings include: Resident #26 (R26) Review of the medical record revealed Resident #26 (R26) was admitted to the facility originally on 03/23/15 then readmitted on [DATE] with diagnoses that included Parkinsonism, Metabolic Encephalopathy, Heart Disease, Spinal Stenosis, Kidney Disease, Diabetic, Osteophyte Vertebrae, Corticobasal Degeneration, Left Degeneration, Right Cervical Degeneration, Unspecified Cervical Region. According to Resident #26 (R26)'s Minimum Data Set (MDS) dated [DATE], revealed R26 scored 11 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS- a cognitive screening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure continuing competence of nurse assistants for one of three nurse assistants reviewed for staff competency resulting in the potential for unmet resident care needs. Findings include: Review of employee file Certified Nursing Assistant (CNA) AA revealed that her date of hire was 12/20/2022. CNA AA didn't have any documentation of educational hours completed between 12/20/2022 and 12/20/2023. During an interview on 1/25/2024 at 10:14 AM, Assistant Director of Nursing (ADON) C stated that CNA AA didn't complete 12 hours of education from hire date of 12/20/2022 to anniversary date of 12/20/2023. On 1/26/2024 at 10:19 AM, NHA A was emailed and asked for the facility's policy regarding CNA education. He replied that they followed the State regulations related to 12 hours of continuing education for CNA's.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-04 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00141324 Based on interview and record review, the facility failed to honor an advance directive and the resident's right to refuse treatment in 1 (Resident #9) of 4 residents reviewed for Advanced Directives, resulting in CPR (Cardiopulmonary Resuscitation) being performed on a resident with a DNR (Do not Resuscitate) status. Findings include: Review of the medical record revealed that Resident #9 (R9) was admitted to facility [DATE] with diagnoses including acute on chronic congestive heart failure, cerebral infarction, stage 3 chronic kidney disease, chronic obstructive pulmonary disease, chronic atrial fibrillation, malignant neoplasm of right lung, left femur fracture, and COVID-19. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of [DATE] reflected that R9 was understood by and able to understand others with a Brief Interview for Mental Status (BIMS-a cognitive screening tool) score of 14 (cognitively intact). Review of a second MDS dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2024-01-04 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00141825. Based on interview and record review, the facility failed to report an allegation of abuse to the State Agency for one (Resident #8) of three reviewed, resulting in an allegation that was not reported to the State Agency and the potential for further allegations to go unreported. Findings include: Review of the medical record revealed Resident #8 (R8) was admitted to the facility on [DATE]. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/26/23 revealed R8 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool), required assistance with self-care and was frequently incontinent of bowel and bladder. Review of the complaint submitted to the State Agency revealed This morning he [R8] disclosed he had been touched inappropriately by a staff member .Caller claims the victim told her that when someone came to change him this morning, while doing so, they inserted fingers/hand into his rectum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-04 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake MI00141324 Based on observation, interview, and record review, the facility failed to ensure residents received annual Level 1 PAS/ARR (Preadmission Screening/Annual Resident Review) in 1 (Resident #4) of 4 residents reviewed for PAS/ARR, resulting in the potential for unmet mental health treatment and services. Findings include: Review of the medical record revealed that Resident #4 (R4) was initially admitted to facility 1/26/2021 with diagnoses including unspecified depression and mood disorder. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/28/23 revealed that R4 had clear speech and was both understood by and able to understand others with a Brief Interview for Mental Status (BIMS-a cognitive screening tool) score of 8 (moderate cognitive impairment). Section N of the same MDS reflected that R4 was taking an antidepressant medication. In an observation and interview on 1/2/24 at 12:09 PM, R4 was observed lying in bed, dressed in a facility gown, with head of bed positioned at an approximate 90-degree angle. R4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00141825. Based on interview and record review, the facility failed to provide pressure ulcer treatments as ordered for one (Resident #8) of 4 reviewed, resulting in the potential of a worsened pressure ulcer. Findings include: Review of the medical record revealed Resident #8 (R8) was admitted to the facility on [DATE] with diagnoses that included pressure ulcer of the right heel. Review of the admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/26/23 revealed R8 had a stage 4 pressure ulcer present on admission. R8 was discharged from the facility on 11/15/23. Review of the Wound assessment dated [DATE] revealed R8 had a right heel vascular wound, and the treatment was to cleanse with wound cleanser and apply a dry dressing. Review of the Physician's order dated 10/19/23 revealed cleanse the wound with wound cleanser, pat dry with gauze, apply dry dressing, and wrap with ABD pad and kerlix. This order was not scheduled to appear on the Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-04 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00141570. Based on observation, interview, and record review, the facility failed to maintain a system to account for the accurate usage and reconciliation of all controlled medications for one (Resident #6) of three reviewed, resulting in the potential for medication errors and drug diversion. Findings include: Review of the medical record revealed Resident #6 (R6) was admitted to the facility on [DATE] with diagnoses that included anxiety disorder and major depressive disorder. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/1/23 revealed R6 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and received scheduled and as needed pain medications. On 1/2/24 at 11:22 AM, R6 was observed lying in bed. Review of the Control Substance Records for hydromorphone 2 milligrams (2mg) (Dilaudid-opiod pain medication) and the Medication Administration Records (MARs) revealed the following: On 10/5/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Numbers MI00135032 and MI00136796. Based on interview and record review, the facility failed to administer medications and ordered by the physician for two (Resident #2 and Resident #5) of three reviewed, resulting in missed medications and the potential for worsening medical conditions. Findings include: Resident #5 (R5) Review of the medical record revealed R5 admitted to the facility on [DATE]. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 5/12/23 revealed R5 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). R5 discharged home from the facility on 5/18/23. Review of R5's hospital Discharge summary dated [DATE] revealed R5 had an exposure to scabies and was started on Ivermectin per dermatology recommendations. R5 also had maceration of his toes for which dermatology recommended Ketoconazole cream. The discharge medications list revealed to start taking Ivermectin 16,500 micrograms (mcg) once per week starting on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-02 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to administer pneumococcal immunizations per consent and Centers for Disease Control and Prevention(CDC) recommendations for two (Resident #6 and Resident #7) of five reviewed, resulting in the potential for serious illness and complications from pneumococcal disease. Findings include: Resident #6 (R6) Review of the medical record revealed R6 admitted to the facility on [DATE] with diagnoses that included diabetes and atrial fibrillation. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 5/23/23 revealed R6 scored 10 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS). On 7/31/23 at 10:14 AM, R6 was observed lying in bed. Review of R6's immunization history revealed she received the Pneumococcal polysaccharide vaccine (PPSV23) on 10/17/17. Review of the Resident Vaccination History and Consent Form revealed R6 received the PPSV23 on 10/17/17 and consented to a pneumonia vaccine. R6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-01-26 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that written notification required for facility-initiated transfers were provided to residents or resident representatives for 2 (Resident #37 and #479) of 5 residents reviewed for hospitalization, resulting in the potential of residents and/or representatives being un-informed of the reason for transfer and their appeal rights. Findings include: Resident #37 Review of the medical record reflected that Resident #37 (R37) was readmitted to facility 1/2/24 with diagnoses including trigeminal neuralgia, atrial fibrillation, seizures, and benign neoplasm of brain. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/5/23 reflected that R37 had a Brief Interview for Mental Status (BIMS-a cognitive screening tool) score of 15 (cognitively intact). Review of the Discharge MDS dated [DATE] reflected that R37 had an unplanned discharge to an acute care hospital and that his return to the facility was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.0M
Net patient revenuemost recent cost report
-12.2%
Operating marginrevenue minus expenses
$1.8M
Related-party expense16% of expenses
Who pays — share of resident-days
Medicaid 49%Medicare 8%Other / private 43%

This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$357per resident / day
operating cost
$10,864per month
≈ monthly operating cost
$318per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235596. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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