No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

St Johns On Fountain Lake

1771 Eagle View Circle, Albert Lea, MN 56007 · Non profit - Church related · 84 certified beds · (507) 373-2040 Medicare & Medicaid certified

Call the home — (507) 373-2040 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citation (F0565)2 actual-harm citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$16,448 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a high payroll-based staffing rating (5/5)
  • lower-than-typical staff turnover (29% vs 45% nationally) — better care continuity
Worth asking about
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 2 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (30) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $16,448 in federal fines (most recent 2024-07-26)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2115 East Main Street
Pharmacy
404 W Fountain St · (507) 373-2384 · Call to confirm hours
Grocery
2708 Bridge Ave · (507) 377-2257 · Call to confirm hours
Park
(507) 377-4370 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.6%18.2%15.4%better
Long-stay residents who lose too much weight4.1%4.1%5.4%better
Long-stay residents with a catheter left in their bladder1.0%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection4.4%2.6%2.0%worse
Long-stay residents with depressive symptoms0.0%4.1%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.3%4.0%3.3%worse
Long-stay residents whose ability to walk worsened16.3%20.5%16.1%typical
Long-stay residents on antianxiety or hypnotic medication7.7%12.5%18.9%better
Long-stay residents given the seasonal flu vaccine98.5%96.1%95.3%typical
Long-stay residents with pressure ulcers3.3%5.2%4.7%better
Long-stay residents with worsening bladder/bowel control27.2%24.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table16.8%17.1%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.4%1.9%1.4%typical
Short-stay residents given the seasonal flu vaccine96.0%82.7%79.4%better
Short-stay residents rehospitalized after admission24.9%23.5%22.6%worse
Short-stay residents with an outpatient ER visit10.0%14.8%12.0%better
Long-stay hospitalizations per 1,000 resident days0.771.611.67better
Long-stay outpatient ER visits per 1,000 resident days2.231.901.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

58.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 79 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

58.8%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
60.6%U.S. median 56.6%
Met the expected recovery
0.27U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 60.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 71 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 41% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF58.8%CMS range 46.9–67.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 7.9–15.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge60.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge54.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge36.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified3.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 3.5–12.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.751.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.82
RN hours/ resident / day
0.99
LPN hours/ resident / day
2.74
Aide hours/ resident / day
4.55
Total nurse hours/ resident / day
0.35
RN hoursweekends
29.4%
Total nursing turnover
17.6%
RN turnover

How full it usually is: this home is certified for 84 beds and averages 76.9 residents a day — about 92% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.55 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.82 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.74 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.02 hrs/resident/day on weekends vs 4.76 on weekdays — 16% thinner on weekends. RN hours go from 1.01 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 29% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2025-12-03)
5
at the previous standard inspection (2024-11-06)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

30 citations, most serious first. The 13 most serious are shown; the remaining 17 are one tap away and print in full.

  • Immediate jeopardy · J2025-08-06 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure medications were administered according to physician orders for 1 of 3 residents (R1) reviewed for medication administration. The facility's failures resulted in a significant medication error and an Immediate Jeopardy (IJ) situation for R1 who did not receive an increased dose of Torsemide (treat fluid overload related to heart or kidney disease) ordered by the physician. R1 was admitted to the hospital cardiac intensive care unit (ICU) for worsening congestive heart failure where she remained at the time of the survey. The IJ began on 7/9/25 when staff failed to administer an increased dose of Torsemide as ordered, due to not following the rights of medication administration. This resulted in 11 incorrect doses between 7/9/25 and 7/16/25. The Administrator and Director of Nursing were notified of the IJ on 8/6/25 at 1:22 p.m. The facility implemented corrective action prior to the survey on 7/21/25 to prevent reoccurrence, so the IJ was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-07-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to safely use a full body mechanical lift per manufacturer's recommendations for 1 of 3 residents (R1) reviewed who used a mechanical lift. This resulted in harm when R1 fell from a full body mechanical lift causing ongoing pain in shoulders and neck region. In addition the facility failed to ensure comprehensive assessments were completed to determine proper sling size for 3 of 3 residents (R1, R2, and R3) who required transfers with a mechanical lift. Findings include: R1's quarterly Minimum Data Set (MDS) dated [DATE], indicated R1 was alert and with diagnosis of quadriplegia, bilateral range of motion impairment to both upper and lower extremities. R1 was dependent with all activities of daily living (ADLs) except for eating, which required set up only and used a electric wheelchair independently. R1's Nursing Assessment for Total Mechanical lift dated 4/13/24 indicated R1 was deemed unsafe to use standing lift. The assessment directed staff to use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to assess, monitor and implement pressure relieving interventions for 2 of 2 resident (R71, R68) who developed pressure ulcers. The facility failure resulted in R71 sustaining harm when the resident developed an unstageable pressure ulcer to left gluteus (butt cheek) along with three additional stage II pressure ulcers on gluteus. Findings include: Pressure Ulcer stages defined by the Minimum Data Set (MDS) per Center Medicare/Medicaid Services: Stage II pressure ulcers (Partial thickness loss of dermis presenting as a shallow open ulcer with a red-pink wound bed, without slough. May also present as an intact or open/ ruptured blister.) Unstageable pressure ulcer: (Full-thickness skin and tissue loss in which the extent of tissue damage within the ulcer cannot be confirmed because it is obscured by slough or eschar.) R71's Record of Admission, printed 1/10/24, indicated admission to the facility on [DATE], with diagnoses per the Diagnosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-03 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure dishwasher water temperatures in 3 of 3 neighborhood kitchens were monitored to ensure proper sanitization of dishes. In addition, the facility failed to ensure metal pans in the main kitchen were dry before storing. This had the potential to affect all 77 resident who resided in the facility. Findings include:During the initial kitchen tour on 12/1/2025 at 10:55 a.m., dietary director (DD)-C, was asked to lift several metal pans and metal bowls of various sizes - all of which were stacked upside down on a wire shelving unit. Observed one wet 9 X 13-inch pan and three wet extra-large stainless bowls. DD-C stated staff were supposed to set wet dishes on a wire rack in clean side of the dish room to completely dry before storing. DD-C stated it was important to ensure no bacteria grew on the pans used to prepare and cook resident food. DD-C stated staff were trained to dry dishes completely before storing and did not know why that had not been done. During an observation and interview on 12/1/25 at 1:36…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure 1 of 1 resident (R19) who was observed to have medications in her room, had been appropriately assessed and deemed safe to self-administer medications.Findings include:R19's face sheet provided on 12/3/25, included diagnoses of fibromyalgia (chronic condition that involves widespread body pain), chronic pain syndrome, dry eye syndrome (chronic condition where eyes don't produce enough tears), irritable bowel syndrome (chronic disorder causing cramping, gas, constipation, diarrhea) with diarrhea, osteoporosis, bursitis (inflammation) of hips, and anxiety. R19's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated intact cognition, clear speech, could understand and be understood. R19 was independent with eating and oral care after set-up help. R19 required substantial assistance for mobility-related activities of daily living and did not walk.R19's physician orders that correlated to the over the counter (OTC)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the care plan included management of CPAP (continuous positive airway pressure) for 1 of 3 residents (R24) reviewed for respiratory care. In addition, the facility failed to ensure a care plan was initiated after a trauma assessment identified history of Post Traumatic Stress Disorder for 1 of 1 resident (R27) who was reviewed for mood and behavior. Findings include: R24's face sheet provided on 12/3/25, included diagnoses of obstructive sleep apnea and dementia. R24's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated severe cognitive impairment, clear speech, was understood and could usually understand. R24 was dependent upon staff for most all activities of daily living and did not walk. R24's orders dated 3/5/25, indicated okay to use home settings on his CPAP machine every shift. Orders dated 3/8/25, indicated CPAP cleaning wash mask, nasal pillows, tubing and headgear, wipe off. Flow generator every day shift every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure individualized activities were provided for 1 of 2 residents (R80) reviewed for activities. Findings include:R80's face sheet printed 12/3/25, indicated diagnoses of chronic kidney disease, adjustment disorder with depressed mood and anxiety, hearing loss, muscle weakness, and palliative care.R80's significant change Minimum Data Set (MDS) assessment dated [DATE], indicated R80 had no behaviors or rejection of care, intact cognition, considered it very important to have books, newspapers, and magazines to read, important to keep up with current news, and not important to do things with groups of people.R80's care plan dated 10/14/25, indicated R80 was alert and oriented and able to make needs known, enjoyed all types of music, reading, classic television shows and war movies. R80's care planned activity interventions included all staff conversing with the resident while providing cares, ensure activities are compatible with known…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure weekly comprehensive skin assessments (including measurements and characteristics) were completed for 1 of 3 residents (R1) reviewed for pressure ulcers. Findings include:R1's face sheet received on 12/3/25, included diagnoses of pressure ulcer of sacral region, stage four (the most severe type, involving full-thickness tissue loss); diabetes, chronic kidney disease, hemiplegia (paralysis affecting one side of the body) and hemiparesis (muscle weakness on one side of the body) following stroke.R1's admission Minimum Data Set (MDS) assessment dated [DATE], indicated intact cognition, clear speech; R1 was understood and could understand. R1 required substantial assistance with toileting and bed mobility; was occasionally incontinent of bowel and bladder. R1 didn't walk and used an electric scooter. R1 was at risk for a pressure ulcer and had one, unhealed, stage four pressure ulcer present upon admission. R1's Skin CAA (care area…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to assess safe smoking for 1 of 1 resident (R69) reviewed for smoking. In addition, the facility failed to provide a receptable for R69 to safely ash and dispose of cigarettes. Findings include:R69's face sheet provided on 12/3/25, included diagnoses of tobacco use and chronic obstructive pulmonary disease (a progressive lung disease that causes breathing difficulties).R69's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated R69 was cognitively intact, had clear speech, could understand and be understood. R69 was independent with most activities of daily living and used a motorized wheelchair for mobility. R69's orders did not include smoking. R69's care plan dated 7/30/25, indicated R69 was a smoker, would not suffer injury from unsafe smoking practices. R69 would be instructed about smoking risks and hazards and facility policy on smoking including locations, times and safety concerns. Progress note dated 7/11/25, indicated R69 asked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure 1 of 1 resident (R8) reviewed for hydration and who was dependent upon staff for fluid intake, was offered water/fluids on a consistent basis.Findings include:R8's face sheet printed on 12/3/25, included diagnoses of Alzheimer's disease and severe dementia.R8's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated severe cognitive impairment, unclear speech, was usually understood, and sometimes was able to understand. R8 required substantial/maximal assistance with eating and drinking. R8 was dependent on staff for activities of daily living and did not walk. R8's orders dated 8/12/24, indicated regular diet, minced and moist texture, regular/thin consistency, required assist with all meals.R8's care plan dated 8/23/24, indicated R8 had the potential for hydration problems related to dementia and Alzheimer's disease.R8's Kardex (a quick reference tool used by nursing assistants summarizing essential resident cares)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure staff were following manufacturer's guidelines with continuous positive airway pressure (CPAP) machine with daily maintenance for 1 of 3 resident (R33) reviewed for respiratory care and treatments.Reviewed- LS-done Findings include: R33's face sheet received on 12/3/25, included diagnoses of epilepsy (seizures), cerebral infarction (stroke) and obstructive sleep apnea (breathing repeatedly stops or become significantly reduced during sleep often due to collapse of the upper airway). R33's admission Minimum Data Set (MDS) assessment dated [DATE], indicated R33 had moderate cognitive impairment, and was dependent on staff for all activities of daily living. Special treatments included CPAP. R33's plan of care dated 10/28/25, included a sleep disturbance using a CPAP at baseline. Interventions included CPAP auto set at night pressure settings at auto set home settings. Wipe off mask, nasal pillows and tubing. CPAP cleaning included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview,, and document review, the facility failed to comprehensively assess and reassess past trauma and implement care plan interventions utilizing a trauma-informed approach for 1 of 1 resident (R27), reviewed who was evaluated for mood and behavior. Findings include: R27's face sheet received 12/3/25, included diagnosis of dementia with other behavioral disturbance and agitation and repeated falls. R27's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated R27 understands and is understood. A Brief Interview for Mental Status (BIMS) indicated a score of 5 indicating severe cognitive impairment. R27 had behaviors that included verbal behavioral symptoms directed towards others 1 to 3 days, but less than daily. R27 had rejection of care 4 to 6 days. R27 required substantial/maximal assistance with transfers, toileting, bed mobility and transfers. R27 was taking antipsychotic and antidepressant medication. R27's Care Area Assessment (CAA) for cognitive loss/dementia dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to comprehensively assess and monitor signs/symptoms of fluid overload and failed to implement interventions including notification of changes to the physician for 1 of 3 residents (R3) who had diagnosis of congestive heart failure (CHF) reviewed for change of condition. Findings include:R3's face sheet dated 8/6/25, identified diagnoses of chronic diastolic heart failure (a condition in which the heart does not pump as well as it should), atrial fibrillation (an irregular, often rapid heart rate that commonly causes poor blood flow), and chronic kidney disease (longstanding disease of the kidneys leading to failure).R3's significant change MDS dated [DATE], identified R3 was independent with transfers, had intact cognition, and received diuretic medication. R3's cardiac focus care plan dated 4/21/25, included the following interventions:-fluid restriction: 2000 milliliters (ml) within 24 hours.-give cardiac medications as ordered.-monitor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 17 citations
  • Potential for harm · Dcited before2025-08-06 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review the facility failed to maintain documentation of actual disposition of medications to include: residents name, medication name, strength, prescription number, quantity, date of disposition, and involved staff and method of destruction for 1 of 5 residents (R1) reviewed for medication disposition. Findings include:R1's face sheet date 8/6/25, identified diagnoses of hypertensive heart disease with heart failure (a condition where high blood pressure that causes the heart to weaken), atrial fibrillation (irregular, often rapid heart rate that causes poor blood flow), prosthetic (artificial) heart valve , presence of a defibrillator (a device that provides an electric shock to the heart to get out of abnormal rhythm), and chronic liver disease (progressive deterioration of the liver). R1's physician orders included:-Torsemide (diuretic) forty milligram (mg) tablet give 1 tablet two times a day related to congestive heart failure. Hold if systolic blood pressure (top number in a blood pressure reading) was less than 100 mmHg. (start…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-11-06 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure proper infection control practices were followed for 1 of 1 resident (R54) when his urinary drainage bag was observed laying on the floor. Further, loose, and contaminated laundry was observed having been sent down the laundry chute without being secured in a laundry/plastic bag. This had the potential to affect all 68 residents who resided in the facility. Findings include: R54's facesheet printed on 11/6/24, included diagnoses of dementia, benign prostatic hyperplasia (an enlarged prostate gland that causes urinary difficulty), and retention of urine. R54's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated R54's BIMS (brief interview for mental status) score was 99 indicating R54 could not complete the interview. R54 had clear speech, could usually understand, and be understood. R54 had an indwelling urinary catheter. R54 was dependent on staff for activities of daily living. R54's physician orders dated 8/22/24, included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain holding temperatures for hot foods of 135 degrees Fahrenheit or greater. In addition, the facility failed to ensure dietary staff followed appropriate infection control practices during food prep and meal service in the kitchen. This had the potential to affect 22 of 22 residents residing on the unit. Findings include: On 11/4/24 at 5:14 p.m., during observation, two baking sheets of cooked cheese quesadillas were sitting on the stove top, one tray completely covered, and one partially covered with aluminum foil. Surveyor asked cook (C)-A to re-temp the cheese quesadillas approximately five minutes after removing them from the oven and leaving one baking sheet partially uncovered. Cheese quesadillas were temped at 136 degrees Fahrenheit on initial removal from the oven and dropped to 127 degrees Fahrenheit on recheck. On 11/4/24 at 5:20 p.m., during interview with the culinary services manager (CSM) stated that she would not expect the quesadillas to be out of the oven and cooling down partially uncovered. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to notify the physician of neck pain following a fall for 1 of 1 resident (R25) reviewed for accidents. Findings include: R25's facesheet printed 11/6/24, included diagnoses including Parkinsonism (condition that affects movement), pneumonia, atrial fibrillation (the heart's upper chambers beat chaotically and irregularly), displaced fracture of second cervical vertebra (broken bone in the neck region of the spine) and fracture of nasal bones. R25's significant change Minimum Data Set (MDS) assessment dated [DATE], included a brief interview for mental status score of 15 indicating intact cognition, uses walker and wheelchair and is dependent for toileting, dressing, and substantial/maximal help for transfers. R25 does not walk. R25 had one fall with major injury. R25's care plan undated, indicated the resident required extensive assistance assist of one and a gait belt to stand pivot transfer and wears a cervical (C)-collar related to neck fracture per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure weekly comprehensive skin assessments with measurements were completed for 1 of 3 residents (R59) reviewed for pressure ulcers. Findings include: R59's significant change in status Minimum Data Set (MDS) assessment dated [DATE], indicated cognitively intact, required substantial/maximal assistance with toileting, transfers, shower/bathe, dressing, personal hygiene, utilized a wheelchair, frequently incontinent of urine and bowel, diagnoses included: type one diabetes, cancer, hypertension (high blood pressure), renal insufficiency (poor function of the kidneys), chronic kidney disease; at risk for developing pressure ulcers, two unstageable pressure injuries presenting as deep tissue injury (full thickness skin and tissue loss), treatments included: pressure reducing device for chair and bed and pressure ulcer care. R59's care plan printed 11/6/24, indicated stage two pressure injury (partial-thickness skin loss) on both left and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to act upon the consultant pharmacist's recommendation for 2 of 5 residents (R55, R59) reviewed for unnecessary medications. Findings include: R59's significant change in status Minimum Data Set (MDS) assessment dated [DATE], indicated cognitively intact, required substantial/maximal assistance with toileting, transfers, shower/bathe, dressing, personal hygiene, utilized a wheelchair, frequently incontinent of urine and bowel, diagnoses included: type one diabetes cancer, hypertension (high blood pressure), renal insufficiency (poor function of the kidneys), and chronic kidney disease. R59's document title Medication Regimen Review Report dated 9/21/24, consulting pharmacist (CP)-A indicated potential medication need: R59 with diabetes mellitus type one and CKD3 (chronic kidney disease stage 3) does not receive ACEI/ARB (angiotensin converting enzyme inhibitor and angiotensin receptor blocker therapy is a combination of two types of prescription…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to utilize enhanced barrier precautions (EBP) for 2 of 5 residents (R1, R2) observed with personal cares. Findings include: Per the Centers for Disease Control (CDC) dated 6/28/24: EBP are indicated during high contact care activities for residents with infection or colonization with a CDC targeted multi-drug resistant organisms (MDRO) (when contact precautions do not apply) or for any resident who has a chronic wound and/or indwelling medical device. High-contact resident care activities include dressing, bathing/showering, transferring, toileting, providing hygiene, changing linens or briefs, device care or use: central line, urinary catheter, feeding tube, tracheostomy/ventilator, or wound care: generally, for residents with a chronic wound(s), not skin breaks or tears covered with an adhesive bandage (e.g., Band-Aid) or similar dressing. R1's face sheet dated 9/24/24, identified diagnoses of bullous pemphigoid (rare skin condition that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a comprehensive care plan was developed, and maintained to ensure appropriate level care was provided to 1 of 3 residents (R1) reviewed for activities of daily living. Findings include: R1's admission Minimum Data set (MDS) dated [DATE], identified R1 had moderately impaired cognition, was able to understand others and be understood, did not have any behaviors or rejections of cares in the assessment period. R1 also had a condition or disease with a life expectancy of less than 6 months. R1's care plan, dated 2/28/24, indicated impaired physical mobility related to weakness, impaired balance, history of falls, terminal illness. R1's goals included will participate in transfers and ambulation as able. Interventions included R1 was 1 assist with transfers and transfer belt and walker, was able to walk in room and hall with 1 assist and transfer belt; revision on 3/18/24 added to include second staff to follow with wheelchair when walking. R1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to administer medication per physician order and failed to evaluate and address the medication errors to prevent recurrent medication errors for 1 of 3 residents (R1) reviewed for medication administration. Findings include: R1's admission Minimum Data set (MDS) dated , 2/13/24 identified R1 had moderate cognitive impairment, was able to understand others and be understood, did not have any behaviors or rejections of cares in the assessment period. R1 also had a condition or disease with a life expectancy of less than 6 months. R1's March and April 2024 medication administration record (MAR) included the physician order for Ativan 2 milligrams (mg) per 1 milliliter (ml) (mg/ml) solution, sublingual (below tongue) SL / by mouth (PO) give 0.5 ml (1 mg) every 4 hours (q4h) for end-of-life comfort. May give PO or SL. Document indicated medication was given three times on 3/3/24 and six times on 4/4/24. R1's March medication administration record (MAR) included the physician order for Ativan 2 milligrams (mg) per milliliter (ml)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-10 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to follow Centers for Medicare and Medicaid Services (CMS) and Centers for Disease Control (CDC) guidelines to prevent the spread of Covid-19, failed to ensure appropriate use of personal protective equipment (PPE) when staff were observed not an wearing N-95 mask in the room of 1 of 1 resident (R20) in transmission based precautions (TBP) for Covid-19; failed to doff (remove) PPE per guidelines when staff were observed removing all PPE after exiting the room of a resident (R20) in TBP for Covid-19 for 1 of 1 resident (R20); failed to ensure precautions posted on resident room doors followed CMS and CDC recommendations for 1 of 1 resident (R20); failed to ensure all staff were fit-tested for use of N-95 masks; this had the potential to affect all 73 residents who resided in the facility. Findings include: Upon arrival to the facility on 1/8/24 at 10:40 a.m., a sign on the entrance door indicated masks were required and there was one case of COVID-19. During an interview on 1/8/24 at 10:45 a.m., with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-10 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure resident concerns identified at resident council meetings were addressed and residents notified of a resolution or ongoing measures to ensure compliance. This affected all 11 residents (R10, R11, R13, R15, R16, R32, R43, R45, R46, R50, and R57) who attended resident council. Findings include: Review of the 10/6/23, 11/7//23, and 12/12/23, resident council meeting minutes identified residents (R10, R11, R13, R15, R16, R32, R43, R45, R46, R50, and R57) voiced concerns regarding perceived lack of adequate staffing. There were no follow-up notes, in the subsequent resident council meetings regarding any action to be taken by the facility or any resolution. On 1/9/24, at 2:45 p.m. meeting was held with surveyor and resident council members R13, R15, R43, R45, R46, R50, R57 in attendance. Residents stated the council group met on a monthly basis and specific departmental concerns were discussed and departments failed to address or respond to any concerns or questions the residents present. During meeting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-10 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure 1 of 1 resident (R19) was notified of lab and x-ray results when requested. Findings include: R19's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated R19 had no cognitive impairments, no behaviors, independent with eating, oral hygiene, dressing, personal hygiene, and mobility; required partial/moderate assistance with toileting, bathing, utilized a wheelchair, diagnoses included: heart failure, chronic respiratory failure, and sleep apnea. R19's care plan reviewed 12/13/23, indicated alteration in thought process r/t (related to) primary diagnosis of fibromyalgia (disorder that causes pain and tenderness throughout the body), obstructive pulmonary disease (airflow blockage and breathing-related problems), congestive heart failure, chronic bronchitis, good recall ability, indicating no concerns with memory/cognition and interventions included encourage independent decisions, offer information as needed, keep…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-10 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide services to restore, maintain and prevent loss of range of motion (ROM) for 2 of 2 residents (R23 and R40) reviewed for limited ROM. Findings include: R23's Diagnosis Report sheet included diagnoses of hemiplegia (paralysis of one side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (poor blood flow to the brain causing cell death) affecting right dominate side, type two diabetes mellitus with chronic kidney disease, dementia, mild with mood disturbance and contracture (permanent tightening of the muscles, tendons, skin causing the joints to shorten and stiffen) of right hand. R23's quarterly Minimum Data Set (MDS) assessment dated [DATE], identified R23 as having a brief interview for mental status (BIMS) of 10 (meaning moderate impairment in cognition). R23 had no behaviors including rejection of care. R23 usually is understood and understands. R23 had impairment on one side of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-10 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to consistently monitor and assess a resident for potential complications related to dialysis treatment and failed to ensure consistent communication with the dialysis facility for 1 of 1 resident (R71) reviewed for dialysis. Findings include: R71's facesheet printed on 1/10/24, included diagnoses of dependence on renal dialysis (a treatment for failing kidneys to remove fluid and waste from the blood), diabetes mellitus type two and anemia (deficiency of healthy red blood cells) in chronic kidney disease. R71's significant change Minimum Data Set (MDS) assessment dated [DATE], indicated R71 was cognitively intact, had clear speech, was understood and able to understand. R71 did not walk and required substantial to maximum assist with activities of daily living, partial to moderate assist with rolling, and was totally dependent for transfers. R71's care plan dated 12/4/23, indicated R71 was at risk for complications related to dialysis.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-20 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure the care plan was followed for self-administration of medications for 1 of 1 residents (R3) whose medications were left at R3's bedside. Findings include: R3's quarterly Minimum Data Set (MDS) dated [DATE], identified R3 had diagnoses of progressive neurological conditions and did not have cognitive impairment. R3's care plan dated 8/3/23, included R3 was not responsible for self-administration of medications as it was physically impossible but was able to self-administer a nebulizer treatment after a nurse prepares. During an observation on 9/20/2023, at 11:01 a.m. R3's call light was on, R3 was in the bathroom, and R3's family member (FM)-A sat in a chair next to the bed. On top of the bedside table there was a paper souffle cup that contained eight medications. No staff were present. FM-A stated R3 was put on the toilet by the nurse about five minutes ago. During an observation on 9/20/23, at 11:05 a.m. nursing assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure hand hygiene was maintained during cares for 1 of 1 resident (R3) observed during personal cares. Findings include: During on observation on 9/20/23, at 11:01 a.m. nursing assistant (NA)-A entered R3's room to answer his call light and noted R3 to be sitting in the bathroom on the toilet. NA-A put on gloves, assisted R3 to stand, and obtained wipes to clean R3's bottom as he had a bowel movement. With gloves on NA-A wiped R3's bottom removing the stool. Using the same gloves NA-A had used during peri-cares, NA-A assisted R3 to pull up his underwear and pants. She then grabbed his walker and held his catheter bag while assisting him back to his bed. NA-A then laid the catheter bag on R3's bed and pulled the bedside table out of the way. NA-A then assisted R3 to sit on his bed and lifted his legs up into the bed. NA-A then removed her gloves but held them in her hand and without performing hand hygiene NA-A gave R3 his medications and a drink from his beverage cup that were sitting on the bedside table.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure symptoms of respiratory impairment were assessed and acted upon for 1 of 1 resident (R1) reviewed for change in condition when staff failed update provider with residents change in oxygen saturation. Findings include: R1's hospital Discharge summary dated [DATE], indicated R1's was admitted with a diagnosis of pneumonia, hospital course summary indicated R1 presented to the ED with shortness of breath, fever, and weakness. Additional diagnosis included atrial fibrillation with anticoagulation therapy, anxiety, apnea sleep obstructive, asthma with chronic obstructive pulmonary disease, atherosclerotic heart disease, congestive heart failure, osteopenia, prothesis aortic and heart valves, spondylolisthesis or the lumbar region, spondylosis of the cervical region, dementia with unspecified behavioral disturbances, and a brain injury from a motor vehicle accident in 2001. Disposition to Saint John's skilled nursing facility for subacute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$16,448 in federal fines across 1 penalty.

  • $16,448 — penalty dated 2024-07-26

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
CITY OF HAYWARD MINNESOTAOrganization5% OR GREATER MORTGAGE INTERESTsince 12/01/2014
UNITED STATES DEPARTMENT OF AGRICULTURE - RURAL DEVELOPMENTOrganization5% OR GREATER MORTGAGE INTERESTsince 12/01/2014
KOEPKE, SHANEIndividualCORPORATE DIRECTORsince 01/01/2025
KOLKER-SPARKS, CAMILLAIndividualCORPORATE DIRECTORsince 01/01/2025
ANDERSON, MARKIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/09/2026
HOLT, JOHNIndividualCORPORATE OFFICERsince 01/01/2025
LIGHT, MARKIndividualCORPORATE OFFICERsince 01/01/2025
LOBERG, RICHARDIndividualCORPORATE OFFICERsince 01/01/2025
MUNYER, JAMESIndividualCORPORATE OFFICERsince 01/01/2025
SCHULZ, STEVENIndividualCORPORATE OFFICERsince 01/01/2025
WICHMANN, BRENDAIndividualCORPORATE OFFICERsince 01/01/2025
CERTUS ALBERT LEA MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/08/2025
FRUEHBRODT GLENZINSKI, JUDYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
KING, HEATHERIndividualOPERATIONAL/MANAGERIAL CONTROLsince 06/30/2021

CMS files one row per role, so the 18 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.3M
Net patient revenuemost recent cost report
-111.2%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 46%Medicare 6%Other / private 48%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$797per resident / day
operating cost
$24,242per month
≈ monthly operating cost
$378per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245635. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next