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Parkview Home

102 County State Aid Highway 9, Belview, MN 56214 · Government - City/county · 30 certified beds · (507) 938-4151 Medicare & Medicaid certified

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Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Apr 20251 immediate-jeopardy citation$14,521 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (5/5)
  • lower-than-typical staff turnover (29% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (20) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $14,521 in federal fines (most recent 2024-02-22)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
295 10th Ave · (320) 564-2511 · Call to confirm hours
Pharmacy
760 Prentice St · (320) 564-2339 · Call to confirm hours
Grocery
1340 9th St · (320) 564-3444 · Call to confirm hours
Park
685 Prentice St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.9%18.2%15.4%better
Long-stay residents who lose too much weight1.8%4.1%5.4%better
Long-stay residents with a catheter left in their bladder1.3%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%2.6%2.0%better
Long-stay residents with depressive symptoms4.8%4.1%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury9.0%4.0%3.3%worse
Long-stay residents whose ability to walk worsened14.9%20.5%16.1%typical
Long-stay residents on antianxiety or hypnotic medication19.0%12.5%18.9%typical
Long-stay residents with pressure ulcers1.5%5.2%4.7%better
Long-stay residents with worsening bladder/bowel control22.3%24.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table7.8%17.1%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.9%1.4%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Staffing

1.16
RN hours/ resident / day
0.44
LPN hours/ resident / day
2.47
Aide hours/ resident / day
4.07
Total nurse hours/ resident / day
0.78
RN hoursweekends
29.2%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 30 beds and averages 22.5 residents a day — about 75% occupied, or roughly 8 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.07 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.16 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.47 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.70 hrs/resident/day on weekends vs 4.23 on weekdays — 13% thinner on weekends. RN hours go from 1.32 to 0.78 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 29% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2026-05-06)
8
at the previous standard inspection (2025-04-24)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

20 citations, most serious first. The 11 most serious are shown; the remaining 9 are one tap away and print in full.

  • Immediate jeopardy · J2024-02-22 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review the facility failed to ensure insulin was administered according to manufacturer's guidelines for 1 of 1 resident (R1) resulting in the potential for serious harm or death when R1 had to be sent to emergency department (ED) for hypoglycemia (low blood sugar (BS)) when staff administered R1's insulin without ensuring he ate within the required time frame of 5-10 minutes. The IJ began on 2/5/24, when licensed practical nurse (LPN)-A failed to follow manufacturer guidelines when administering Novolog (a rapid acting insulin) to R1. R1 was administered insulin at 11:14 a.m. without being fed any type of meal or sustenance within 5-10 minutes of administration and was subsequently sent to the ED with severe hypoglycemia for medical treatment. The facility administrator and director of nursing (DON) were notified of the IJ on 2/21/24 at 2:22 p.m., which was identified at the scope and severity of J-ISOLATED. The IJ was removed on 2/22/24 at 11:37 a.m., but non-compliance remained at the lower scope and severity of D: No actual harm with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-06 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to obtain a bed hold for 1 of 4 sampled residents (R24) reviewed for hospitalization Findings include: R24's 4/16/26, accepted discharge with return anticipated Minnimum Data Set (MDS) assessment identified R24 had an unplanned short-term general hospital stay beginning on 4/2/26. Additionally, the 4/6/26, accepted quarterly MDS assessment identified R24's cognition was intact. He was independent with set-up assistance from staff for Activities of Daily Living (ADLS), except dressing of lower body, which required some assistance from staff. He was able to ambulate independently and used no assistive devices. R24 had diagnoses including emphysema, heart disease with high blood pressure, congestive heart failure, diabetes, difficulty swallowing, and chronic kidney disease. R24's progress notes identified on 4/2/26 at 10:30 a.m. R24 was increasingly fatigued this morning and continued to be weak and was taken to the clinic by his family. At 3:06 p.m. facility received a phone call that R24 had been admitted to acute care for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-06 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to revise the care plan for 2 of 12 sampled resident (R15 and R18) reviewed.Findings include: R15R15's 4/6/26, accepted quarterly Minimum Date Set (MDS) assessment identified R15's cognition was severely impaired. R15 was independent with her dressing, toileting and ambulation using a walker. R15 had occasional pain and took an antidepressant, diuretic, antiplatelet, and opioid medication. R15's current Diagnosis Report identified Alzheimer's disease, dementia, muscle weakness, long term use of pain medication, hallucinations, anxiety disorder, and high blood pressure. Observation and interview on 5/4/26 at 1:09 p.m., with R15 identified the facility took her scissors away from her and she cannot use her scissors anymore. She reported she was not endangering anyone, she had her knitting stuff but no scissors to cut the string. Observed was a bag next to her recliner with a large ball of yarn on the floor next to the bag with string from the ball of yarn draped into the bag. The bag was open at the top and other balls of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-06 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure staff had appropriately followed medication administration through to completion for 1 of 1 sampled resident (R4) with a nebulized (inhaled) medication by providing appropriate supervision and follow policy and procedure for the cleaning of the medication cup after administration was completed. Findings include: R4's quarterly Minimum Data Set (MDS) assessment accepted on 4/6/26, identified her cognition was intact and had diagnoses of chronic obstructive pulmonary disease (COPD), respiratory failure with hypoxia (low oxygen levels), and was dependent on supplemental oxygen, sleep apnea. R4 required moderate assistance of 1 staff for transfers, dressing, and hygiene. Observation on 5/4/26 at 5:30 p.m., in R4's room identified a handheld nebulizer was lying on her end table still connected to the nebulizer machine. The cup that holds the liquid medication still contained approximately half of the liquid medication. R4 was not in the room. Observation and interview on 5/4/26 at 5:45 p.m., with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure documentation of 1 of 1 sampled resident's (R4) ability to self-administer medication was consistent and accurate throughout the medical record.Findings include: R4's quarterly Minimum Data Set (MDS) assessment accepted on 4/6/26, identified her cognition was intact, she had diagnoses of heart failure, chronic obstructive pulmonary disease (COPD), respiratory failure with hypoxia, dependence on supplemental oxygen, sleep apnea, and atrial fibrillation. R4 requires moderate assistance of 1 staff for transfers, dressing, and hygiene. Observation on 5/4/26 at 5:30 p.m., in R4's room identified a handheld nebulizer was lying on her end table still connected to the nebulizer machine. The cup that holds the liquid medication still contained approximately half of the medication. R4 was not in the room. R4's May 2026 medication administration record (MAR) identified on 5/4/26 staff documented that R4 had received a nebulizer treatment of ipratropium/albuterol inhalation solution 0.5-2.5 milligrams (MG) per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review the facility failed to ensure 1 of 1 observed nebulizer (inhaled medication) medication cup was rinsed and left to air dry after each medication administration for 1 of 1 resident (R4) to prevent potential complication of infection. Findings include: R4's quarterly Minimum Data Set (MDS) assessment accepted on 4/6/26, identified her cognition was intact, she had diagnoses of heart failure, chronic obstructive pulmonary disease (COPD), respiratory failure with hypoxia, dependence on supplemental oxygen, sleep apnea, and atrial fibrillation. R4 requires moderate assistance of 1 staff for transfers, dressing, and hygiene. Observation on 5/4/26 at 5:30 p.m., in R4's room identified a handheld nebulizer was lying on her end table still connected to the nebulizer machine. The cup that holds the liquid medication still contained a approximately half of the medication. R4 was not in the room. Observation and interview on 5/4/26 at 5:45 p.m., with registered nurse (RN)-A observed the nebulizer cup on the end table. She agreed there was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-24 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure data submitted to the Quality Assurance and Performance Improvement (QAPI) committee was analyzed and documented to ensure areas identified had oversight for their perspective outcomes brought forth. This had the potential to affect all 18 residents. Findings include: Review of the monthly QAPI meeting minutes from November 2024 identified department heads were bringing data forth to QAPI on various topics such as medication errors, falls, pressure ulcers, weight loss, pharmacy services, infection control, admissions and discharges, staff agency use, adverse event monitoring however, only falls and pressure ulcers had a benchmark goal identified with data but no analysis of the data or identified actions the facility was going to take to achieve their goals and monitoring to determine if goals were met or QAPI needed to continue monitoring to ensure compliance. The other areas identified had no documented benchmarks for goals the facility was trying to achieve, nor analysis of the data brought forth, or identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-24 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to have evidence of a Performance Improvement Project (PIP) which focused on high risk or problem-prone areas identified thorough and appropriate data collection and analysis and evaluation of the identified concern(s) during QAPI. This had the potential to affect all 18 residents. Findings include: Review of QAPI minutes from 11/8/24 through 4/11/25 identified No PIP projects were noted. Interview on 4/22/25 with regional administrator (RA) identified the facility had identified a PIP project however, they had not developed a goal, there was no action plan, it had not been discussed at the QAPI meeting, and no staff had been trained. The RA agreed the facility failed to have the identified PIP follow through. Review of the undated, Quality Assurance and Performance Improvement (QAPI) policy identified the QAPI committee would oversee areas for improvement, develop an action plan, and analyze the results of the plan. The facility would maintain evidence of the ongoing QAPI program with documentation of data, analysis, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-24 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and document review, the Quality Assurance (QA) committee failed to ensure they received reports from the infection preventionist on the infection control program for 1 of 3 quarters reviewed. Findings include: Review of monthly QAPI meeting minutes of November 2024, January 2025 and April 2025 identified that April had no data brought forth or report on the infection control program for review by the QAPI committee. The April QAPI meeting sign in sheet identified attendance by the director of nursing (DON) as the infection preventions/DON. Interview on 4/22/25 at 4:46 p.m., with the administrator identified he was unaware that the infection preventionist had not provided data or a report on the infection control program however, he confirmed he was at the meeting. He revealed he had received his administrator license 4 weeks ago and the facility had a lot of turnovers recently as the social service designee had resigned and the director of nursing was an interim, so he did not realize the infection control information had been missed. No policy obtained related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-24 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure employee illnesses were tracked to identify when employees would be able to return to work after an illness dependent upon their symptoms. In addition, the facility failed to ensure 2 of 5 (certified nursing assistant and dietary aide) had completed tuberculosis testing (TST) upon hire. This had the potential to affect all 18 residents in the facility Findings include: EMPLOYEE SURVEILLANCE Review of Employee Absence Report sheets from April 2025 identified the following areas of documentation: employee name, date, time, called in, scheduled shift, reason for absence, illness and symptoms, physician visit and date of visit. However, the facility did not accurately complete the logs to ensure all necessary information was monitored. On: 1) 4/2/25, nurse aide (NA)-D was noted to have called in sick from work with symptoms of not feeling well and unable to sleep and stomach issues. U-A was not seen by a physician. There was no mention when or if NA-D's symptoms resolved prior to returning to work. 2) 4/2/25, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-24 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to ensure the acting infection preventionist (IP) (who is the facility's director of nursing (DON)) had completed specialized training in infection prevention and control. This had the potential to affect all 18 residents residing in the facility. Findings include: Interview on 4/22/25 at 10:23 a.m., with the interim director of nursing (DON) identified she oversees the infection control program but had not completed her IP training and certification course. Interview on 4/22/25 at 10:24 a.m., with registered nurse (RN)-B, who is the facility consultant, identified the facility used advertisements through online job boards to recruit a permanent DON, as well, as an assistant director of nursing (ADON) to oversee the infection control program. Interview on 4/22/25 at 10:46 a.m., with the regional administrator identified the facility did not have a certified IP who worked at least part time nor onsite at the facility. An Indeed (online job search website) post identified the facility had listed for an IP under the ADON…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 9 citations
  • Potential for harm · F2025-04-24 · tag F0944 — widespread
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to provide mandatory training on 1 of 1 facility's specific Quality Assurance Performance Improvement (QAPI) Program to all staff to include goals and various elements of the program, how the facility intends to implement the program, staff's role in the facility's QAPI program, or how staff was to communicate concerns, problems, or opportunities for improvement to the facility's QAPI program. This had the potential to affect all 18 residents. Findings include: Interview on 4/22/25 at 11:03 a.m., with nursing assistant (NA)-C identified that the facility had QAPI meetings, but she was unsure when they last had one. She was unaware of anything the facility was working on and had no training on what the facility was working on for QAPI but did complete QAPI training on Health Academy the facilities online training. Interview on 4/22/25 at 3:53 p.m., with regional administrator identified that there had been no staff training specific to the facility's own QAPI program. Interview on 4/22/25 at 4:28 p.m. with dietary aide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-24 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to follow facility policies and ensure reports to the State Agency (SA) were submitted not later than 2 hours for an incident of potential abuse or neglect for 1 of 1 resident (R15) after the facility became aware of the incident. Findings include: Review of 2/14/25 at 11:03 a.m. Incident Huddle progress note identified R15 had an unwitnessed fall from his Broda chair ( wheelchair that provides comfort, support, and mobility) on 2/13/25 at 4:00 p.m., when he was unattended in the day room. R15 was not able to verbalize what he had been attempting to do related to his dementia. The note identified no injury from this fall, but identified his right hand remained swollen from a previous middle finger fracture. R15's 3/19/25 quarterly Minimum Data Set (MDS) assessment identified he had severe cognitive impairment, and moderate to severe depression according to his PHQ-9 score of 15/27. R15 required extensive to total assistance with activities of daily living (ADLS) from 1-2 staff persons. R15's diagnoses included non-traumatic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-24 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to throughly investigate an injury of unknown origin for 1 of 1 resident (R15). Findings include: Review of 2/14/25 at 11:03 a.m. Incident Huddle progress note identified R15 had an unwitnessed fall from his Broda chair ( wheelchair that provides comfort, support, and mobility) on 2/13/25 at 4:00 p.m., when he was unattended in the day room. R15 was not able to verbalize what he had been attempting to do related to his dementia. The note identified no injury from this fall, but identified his right hand remained swollen from a previous middle finger fracture. R15's 3/19/25 quarterly Minimum Data Set (MDS) assessment identified he had severe cognitive impairment, and moderate to severe depression according to his PHQ-9 score of 15/27. R15 required extensive to total assistance with activities of daily living (ADLS) from 1-2 staff persons. R15's diagnoses included non-traumatic brain dysfunction, dementia, depression, and other fracture. He received pain medications as needed, and scheduled antidepressant and antiplatelet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure food and beverages stored in the refrigerators, were labeled, dated and discarded properly. This deficient practice had the potential to affect all 21 residents who received food and beverages from the refrigerators. Findings include: On 2/26/24 at 1:15 p.m., during the final tour of the kitchen area with the dietary manager(DM), the following concerns were identified.: Kitchen refrigerator: -large plastic container 1/4 full of V8 vegetable juice with black crusty substance around the lid without any notation of the date it was opened. Resident freezer: - two ice packs with eight containers of ice cream and six ice cream bars. Resident Refrigerator: - 1/2 bottle of Soda stream mix opened 8/9/23. - 3/4 container of Italian coffee creamer opened 8/9/23, with a manufacturer's expiration date of 12/29/23. - 1/2 container of Gatorade opened with no date or resident name. - 3/4 bottle of cranberry juice with no date or resident name with a manufacturer's expiration date of 1/24. - eight pieces of lefse in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-28 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to submit complete and accurate direct care staffing information, including information for agency and contracted staff, based on payroll and other verifiable and auditable data, during 1 of 1 quarters reviewed (Quarter 4), to the Centers for Medicare and Medicaid Services (CMS) according to specifications established by CMS. This deficient practice had the potential to affect all 21 residents residing in the facility. Findings include: Review of the Payroll Based Journal Report (PBJ) [NAME] Report 1705 D identified the following dates triggered for review: 7/1/23, 7/2/23, 7/3/23, 7/4/23, 7/6/23, 7/10/23, 7/12/23, 7/13/23, 7/14/23, 7/15/23, 7/16/23, 7/17/23, 7/18/22, 7/19/23, 7/20/23, 7/24/23, 7/25/23, 7/28/23, 7/29/23, 7/30/23, 7/31/23, 8/3/23, 8/5/23, 8/6/23, 8/8/23, 8/9/23, 8/10/23, 8/11/23, 8/12/23, 8/13/23, 8/14/23, 8/15/23,/8/16/23, 8/17/23, 8/18/23, 8/20/23, 8/21/23, 8/22/23, 8/23/23, 8/24/23, 8/25/23, 8/26/23, 8/27/23, 8/28/23, 8/29/23, 8/30/23, 8/31/23, 9/1/23, 9/2/23, 9/3/23, 9/4/23, 9/5/23, 9/6/23, 9/7/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-28 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 5 of 5 residents (R4, R15, R8, R1, R2) were offered or received pneumococcal vaccinations based on shared clinical decision-making in accordance with the Center for Disease Control (CDC) recommendations. Findings include: Review of the current CDC recommendations dated 3/15/2023, revealed The Center for Disease Control and Prevention (CDC) identified adults [AGE] years of age or older who had not previously received any pneumococcal vaccinations or one dose of Pneumococcal 13-valent Conjugate Vaccine (PCV13) should receive one dose of Pneumococcal 20-valent Conjugate Vaccine (PVC20) or one dose of Pneumococcal Polysaccharide Vaccine 23 (PPSV23). Adults [AGE] years of age or older who received one or more does of PCV13 and one dose of PPSV23 should receive a dose of PVC20. Shared clinical decision-making for those who already completed the series PCV13 and PPSV23 should occur. Together, with the patient, vaccine provider may choose to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure nebulizer medications were administered safely for 1 of 1 resident (R19) who was observed to self administer a nebulizer and had been assessed as not safe to self administer medications. Findings include: R19's admission Minimum Data Set (MDS) dated [DATE], indicated R19 was cognitively intact. Identified R14 had diagnoses which included heart failure, chronic obstructive pulmonary disease (COPD), and hypertension (high blood pressure). Indicated R19 required moderate assistance of one for personal hygiene and maximum assistance of one with toileting. Review of R19's electronic health record (EHR) revealed a SAM assessment had been completed on 1/8/24, which identified R19 was not capable of administering inhalants or inhalers and lacked physician's orders for self administration. R19's signed Physician's Telephone Orders signed 2/9/24, directed staff to administer DuoNeb Inhalation Solution 0.5-2.5 (3) milligrams (mg) per 3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to obtain and implement oxygen orders for 1 of 2 residents (R20) and reviewed for respiratory care. Findings include: R20's significant change Minimum Data Set (MDS) dated [DATE], indicated R20 was severely cognitively impaired and had diagnoses with included heart failure, cerebrovascular accident (CVA), and depression. R20's signed Provider Orders dated 2/9/24, lacked orders for oxygen use. R20's care plan dated 1/25/24, lacked a plan for oxygen use. R20's electronic medical record (EMR) dated 1/1/24 to 2/29/24, lacked orders to assess oxygen use. R20's Shortness of Breath assessment dated [DATE], indicated R20 was on one and a half liters (L) of oxygen per nasal cannula. During an observation on 2/27/24 at 9:44 a.m., R20 requested assistance, R20 stated her head was feeling funny. R20's oxygen tubing was hanging down from her left ear and the nasal cannula was not present in her nose. During an observation on 2/27/24 at 9:47 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-22 · tag F0840 — widespread
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and document review, the facility failed to ensure an emergency dental agreement had been completed which had the potential to affect all 22 residents residing in the facility reviewed during the extended survey. Findings include: During the extended survey document review on 2/21/24 at 2:20 p.m., a copy of the facility dental agreement was requested. The facility was unable to provide a copy of an agreement. The Administrator confirmed the facility did not have a current dental agreement in place. There was no policy related to ensuring dental services were provided through contract.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$14,521 in federal fines across 1 penalty.

  • $14,521 — penalty dated 2024-02-22

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
EHRENBERG, MICHELLEIndividualCORPORATE DIRECTORsince 01/01/2022
PARKVIEW HOMEOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 06/18/2019
KESSLER, SCOTTIndividualOPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNFsince 06/09/2025

CMS files one row per role, so the 5 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.1M
Net patient revenuemost recent cost report
-21.2%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 21%Medicare 6%Other / private 74%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$515per resident / day
operating cost
$15,643per month
≈ monthly operating cost
$424per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245475. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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