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Park River Healthcare And Rehabilitation Center Ll

9899 Avocet Street Northwest, Coon Rapids, MN 55433 · For profit - Individual · 98 certified beds · (763) 757-2320 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0605) — most recent Apr 2026Behavioral-health or dementia-care citation — no harm found (F0758)2 immediate-jeopardy citations
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (5/5)
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1323 Coon Rapids Blvd NW · (763) 755-5300 · Call to confirm hours
Pharmacy
1930 Coon Rapids Blvd NW · (651) 583-7095 · Call to confirm hours
Grocery
1936 28th Ave · (715) 234-1496 · Call to confirm hours
Park
1440 Egret Blvd NW · Typically dawn to dusk
Place of worship
1557 Coon Rapids Blvd NW · (763) 205-0075

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.9%18.2%15.4%better
Long-stay residents who lose too much weight7.2%4.1%5.4%worse
Long-stay residents with a catheter left in their bladder0.6%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.6%2.6%2.0%better
Long-stay residents with depressive symptoms3.2%4.1%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.3%4.0%3.3%better
Long-stay residents whose ability to walk worsened24.2%20.5%16.1%worse
Long-stay residents on antianxiety or hypnotic medication4.9%12.5%18.9%better
Long-stay residents given the seasonal flu vaccine93.2%96.1%95.3%typical
Long-stay residents with pressure ulcers2.3%5.2%4.7%better
Long-stay residents with worsening bladder/bowel control33.6%24.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table22.9%17.1%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.2%1.9%1.4%better
Short-stay residents given the seasonal flu vaccine83.3%82.7%79.4%typical
Short-stay residents rehospitalized after admission22.3%23.5%22.6%typical
Short-stay residents with an outpatient ER visit8.6%14.8%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

64.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 152 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

64.9%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
56.4%U.S. median 56.6%
Met the expected recovery
0.06U.S. median 0.31
Therapy hours / resident / day
0.06hours / resident / day
Physical therapy

Met the expected recovery: 56.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 94 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.06 therapist hours per resident per day in 2026Q1 — more than 3% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF64.9%CMS range 57.1–72.251.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 7.6–14.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge56.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge43.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge57.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.6%CMS range 2.9–10.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.661.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.73
RN hours/ resident / day
1.08
LPN hours/ resident / day
2.77
Aide hours/ resident / day
4.58
Total nurse hours/ resident / day
0.48
RN hoursweekends
41.7%
Total nursing turnover
27.8%
RN turnover

How full it usually is: this home is certified for 98 beds and averages 79.4 residents a day — about 81% occupied, or roughly 19 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.73 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.77 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.32 hrs/resident/day on weekends vs 4.68 on weekdays — 8% thinner on weekends. RN hours go from 0.84 to 0.48 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2026-04-27)
17
at the previous standard inspection (2025-06-12)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 13 most serious are shown; the remaining 28 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-04-27 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure residents receiving dialysis services were provided appropriate care and services, including failure to establish and implement an effective communication system with the dialysis center, failure to monitor and assess vascular access sites, failure to implement Enhanced Barrier Precautions (EBP), failure to monitor fluid restrictions, assess vital signs per physician orders, and failure to ensure sterile technique and follow physician direction for central venous catheter (CVC) care, for 2 of 2 residents (R16, R12) reviewed for dialysis services. These failures resulted in Immediate Jeopardy (IJ) for R16, as the facility's practices placed the resident at likelihood for serious harm, including infection, sepsis, and complications related to uncontrolled bleeding.The Immediate Jeopardy began on 4/11/26 when the facility failed to immediately contact dialysis and instead removed and changed the CVC dressing without adequate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2026-04-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to establish and maintain an infection control program, failed to have a system for preventing, identifying, reporting, investigating, and controlling infections that occurred in the facility. The facility failed to identify a potential respiratory illness outbreak with 5 residents (R38, R24, R43, R78, and R28) showing signs of illness between 4/15/26 and 4/24/26, the facility failed to assess, monitor, and document their symptoms, conduct any outbreak testing, or place on transmission-based precautions (TBP) to prevent the spread to others. In addition, the facility failed to identify the need for and implement enhanced barrier precautions (EBP) for 2 of 2 residents (R16 and R29) reviewed who required EBP. The facility's system failure had the potential affect all 85 residents who currently resided in the facility.The immediate jeopardy began on 4/15/26 when R38 developed respiratory illness symptoms and was not placed on TBP and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-03-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and document review the facility failed to ensure 1 of 3 residents (R1) remained free of an avoidable accident and injury. This resulted in actual harm when R1 sustained a comminuted distal humeral shaft fracture (upper arm, near the elbow) when R1 was transferred with assistance of one staff and fell into her wheelchair. Findings include: A nursing home incident report (NHIR) submitted to the State Agency (SA) indicated on 3/18/25 at 10:09 a.m., R1 was transferred from her wheelchair to her bed with assistance of two staff. Resident is a mechanical lift. Shortly after, R1 cried out in pain. R1's significant change Minimum Data Set (MDS) dated [DATE], indicated R1 had diagnoses of Alzheimer's disease and osteoarthritis. R1's MDS indicated she was dependent for bed to chair transfers and was non-ambulatory. R1's MDS indicated she was cognitively intact. R1's care plan dated 2/10/25, directed resident required assistance of two (A2) staff with mechanical lift with transfers and was unable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-27 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to implement an ongoing antibiotic stewardship program for the facility which had the potential to affect all 85 residents the facility, as well as the potential to impact staff and visitors. Findings include:On 4/23/26, at10:27 a.m. the director of nursing (DON)/infection preventionist (IP) stated monthly, a report called antibiotic stewardship is pulled off the electronic medical record (EMR) which included includes all antibiotics ordered in the past month. IP stated the data compiled from that report was then placed into the surveillance log. IP stated she was not completing any investigation at that time. IP stated the results of testing is not consistently reviewed in real time. IP stated a time out should have been completed on every antibiotic was effective/working, however, stated she had not implemented an antibiotic time out program yet. IP stated she was good at consistently following up on cultures performed at the hospital, either in the emergency room (ER) or upon discharge/transfer from the hospital to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-27 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure the criteria for Infection Preventionist was met with current certification and ongoing education, which had the potential to affect all 85 residents, visitors and staff. Findings include:On 4/23/26, at 10:20 a.m. (DON) identified she had completed the Infection Preventionist (IP) Specialized Training via an online training site, with a certificate issued 4/21/21 (date of expiration identified as 4/21/24). The online training site identified for renewal; the individual had to either test out at a score of 80% correct for a pass rate or have completed the course again to obtain recertification. DON stated she had a done a lot of learning, however, had not tracked it separately. A request was made for infection control training completed following the date of expiration of the certification, and this was provided.Upon review of the information for subsequent training in infection control, it was noted the sponsored online training provided included two hours in 2024, two hours in 2025, and one hour in 2026. A review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-27 · tag F0572 — pattern
    Give residents a notice of rights, rules, services and charges.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure the most up to date Nursing Home Resident [NAME] of Rights (RBOR) was provided to each resident residing in the facility and displayed for residents, visitors and staff to review. This had the potential to affect 63 of 85 residents currently residing in the facility as well as all staff and visitors.Findings include:On 4/20/26 at 5:08 p.m., displayed by the transitional care unit (TCU) entrance was the RBOR, revised 2016. Displayed outside of dining room in long term care was RBOR, revised 2016. During observation on 4/21/26 at 11:27 a.m., on wall by long term care entrance was a hanging bin with folder that contained paper copies of the RBOR dated February 2016. On 4/21/26 at 1:48 p.m., reviewed facility admission packet, packet contained new RBOR dated 1/1/26. When interviewed on 4/21/26 at 4:59 p.m., social services (SS)-A stated they hadn't ordered a new RBOR poster in a long time. SS-A stated new pamphlets for the admission packets were ordered in January and March. Anyone who had admitted after then would have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-27 · tag F0605 — failed to not use drugs as a restraint — pattern
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were free from unnecessary psychotropic medications, including failure to ensure PRN psychotropic medications had appropriate stop dates, failure to attempt and document gradual dose reductions (GDRs), failure to obtain and monitor laboratory testing as indicated, and failure to monitor for adverse consequences, for 4 of 8 residents (R11, R23, R27, and R29) reviewed for unnecessary medications.Findings include: R27R27's significant change MDS dated [DATE], identified R27 had intact cognition and required assistance with ADL's. R27's diagnoses included depression (persistent sadness or loss of interest) and schizophrenia (a chronic mental disorder affecting thinking, perception, and behavior). The MDS also identified R27 was prescribed psychotropic medications. R27's physician's order summary, with a print date of 2/23/26, indicated R27 had an order for lorazepam (used to treat anxiety disorders) 0.5 mg, to be administered by mouth…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-27 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure food inventory purchased and stored were rotated and utilized before the expiration dates. This had the potential to affect 82 out of 85 residents, and any visitors / staff who obtained meals from the facilities food services. Findings include - During full kitchen tour on 4/21/26 at 2:10 p.m., the dry storage room (the area of the kitchen where food items are stored which do not require refrigeration) of the kitchen was reviewed. On the top shelf of one of the storage racks the following items were noted: - a clear 5-gallon clear plastic food storage container which contained approximately 2 pounds of white rice. The container was covered with a loosely fitting piece of aluminum foil, with the date of 4/9 marked in green marker.- 2 1-gallon containers of salad dressing (similar to Miracle Whip) with the expiration date of March 2026- 3 1-gallon containers of prepared yellow mustard with the expiration date of November 2025 In an interview on 4/21/26 at 2:10 p.m., the kitchen manger (KM) and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-27 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to implement interventions to maintain dignity for 1 of 2 residents (R11) reviewed for dignity. Findings include: R11's comprehensive/annual Minimum Data Set assessment was completed on 2/28/26 and identified R11 was admitted to the facility on [DATE] with multiple medical diagnoses which included vascular dementia, aphasia (difficulty with speaking), hemiplegia/hemiparesis (loss of mobility on one side of the body), depression and anxiety, and personality change due to physiological condition. Although R11 was identified as having cognitive impairments, it is noted R11 was able to understand others and make self understood. R11 was identified as having received personal assistance with all aspects of cares.On 4/22/26 at 8:39 a.m., R11 was observed in his room, in bed, under covers, with lights out. R11's eyes were closed and respirations were easy. R11 resided on one side of a double room. On the unoccupied bed, nearest the door, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-27 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were permitted to make choices regarding self-administration of medications and that physician orders and care processes reflected the residents' current abilities or choices, for 3 of 3 residents (R27, R48 and R43) reviewed for self-administration of medications. Findings include: R27's significant change Minimum Data Set (MDS), dated [DATE], identified R27 had intact cognition and required assistance with activities of daily living (ADLs). R27's diagnoses included chronic respiratory failure with hypoxia (long-term inability of the lungs to maintain adequate oxygen levels), schizophrenia (a chronic mental disorder affecting thinking, perception, and behavior), chronic obstructive pulmonary disease [COPD] (a chronic lung disease that obstructs airflow and makes breathing difficult), dysphagia (difficulty swallowing), parkinsonism (a condition causing movement symptoms similar to Parkinson's disease, such as tremors and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-27 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure required information was provided to the resident or resident representative regarding bed-hold rights at the time of transfer to the hospital, including failure to discuss and document bed-hold options for a private pay resident, for 1 of 2 residents (R27) reviewed for transfer and discharge.Findings include:R27's significant change Minimum Data Set (MDS) dated [DATE], identified R27 had intact cognition and required assistance with activities of daily living (ADL)'s. R27's diagnoses included chronic respiratory failure with hypoxia (long-term inability of the lungs to maintain adequate oxygen levels in the blood) and COPD (chronic obstructive pulmonary disease; a lung disease that makes it hard to breathe). The MDS also indicated R27 received oxygen therapy. R27 was identified as private pay.During review of electronic medical record (EMR), it was identified: R27 was transferred to the ED on 12/15/25 for wheezing, chest tightness, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement comprehensive, person-centered care plans to include Enhanced Barrier Precautions (EBP) for residents who met criteria for 2 of 4 residents (R2, R9) reviewed for infection control and care planning.Findings include:R2's quarterly Minimum Data Set (MDS) dated [DATE], identified R2 had severe cognitive impairment and required assistance with activities of daily living (ADL)'s. R2's diagnoses included pressure ulcer of right ankle, stage 4 (a severe wound with full-thickness tissue loss exposing muscle, bone, or supporting structures), malnutrition (lack of proper nutrition due to inadequate intake or absorption), and dysphagia (difficulty swallowing).Review of R2's electronic medical record (EMR) identified the presence of a stage 4 pressure ulcer, which met criteria for EBP per current infection control guidance.R2's Order Summary Report printed 4/23/26, did not contain a physician order for EBP.R2's care plan printed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to maintain an updated care plan for 1 of 2 residents (R11) reviewed for range of motion. Findings include: R11's comprehensive/annual Minimum Data Set assessment dated [DATE], identified R11 was admitted to the facility on [DATE], with diagnoses which included vascular dementia, aphasia (difficulty with speaking), hemiplegia/hemiparesis (loss of mobility on one side of the body), depression and anxiety, and personality change due to physiological condition. Although R11 was identified as having cognitive impairments, it is noted R11 was able to understand others and make self-understood. R11 was identified as having received personal assistance with all aspects of cares.R11's care plan, last revised on 6/5/25, identified R11 had an alteration in neurological status related to a stroke and history of temporal lobectomy (procedure that removes the front part of the temporal lobe of the brain to treat drug-resistant epilepsy) for seizures.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · Dcited before2026-04-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide assistance with personal cares, for 2 of 2 residents (R23 and R98) reviewed for assistance with activities of daily living (ADLs-including placement of hearing aids, set up for eating, and personal grooming including shaving) for dependent residents. Findings include: R98's Nursing Assessment/Initial Care Plan, initiated on 4/8/26, indicated R98 was admitted with encephalopathy (any disorder or disease that affects brain function. It can lead to altered mental status, memory loss, personality changes, and in severe cases, coma) and was alert and oriented times one to two (person and/or person and place), demonstrated forgetfulness, and was unable to use call light to summon staff. The nursing assessment/initial care plan identified R98 required assistance with mobility, transfers, personal dressing, grooming, and bathing. R98's care plan, initiated on 4/14/26, identified R98's additional medical diagnoses included: depression,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure services were provided in accordance with professional standards of practice and physician orders, including failure to apply compression stockings as ordered and failure to ensure accurate documentation of care provided, for 2 of 2 residents (R27 and R46) reviewed for quality of care. Additionally, the facility failed to ensure proper positioning in her wheelchair for 1 of 1 residents (R23) observed leaning over in their wheelchair. Findings include: R27R27's significant change Minimum Data Set (MDS) dated [DATE], identified R27 had intact cognition and required assistance with activities of daily living (ADL)'s. R27's diagnoses included peripheral vascular disease (PVD; poor circulation due to narrowed blood vessels), localized edema (swelling caused by fluid buildup in tissues), and dependence on supplemental oxygen (requires additional oxygen to maintain adequate oxygen levels). The MDS also indicated R27 was receiving oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to consistently provide assistance to complete range of motion (ROM) as outlined in plan of care for 1 of 2 residents (R11) reviewed for range of motion. Findings include: R11's comprehensive/annual Minimum Data Set assessment completed 2/28/26, identified R11 was admitted to the facility on [DATE] with multiple medical diagnoses which included vascular dementia, aphasia (difficulty with speaking), hemiplegia/hemiparesis (loss of mobility on one side of the body), depression and anxiety, and personality change due to physiological condition. Although R11 was identified as having cognitive impairments, it is noted R11 was able to understand others and make self-understood. R11 was identified as having received personal assistance with all aspects of care.R11's care plan last revised on 6/5/25, identified R11 had an alteration in neurological status related to a stroke and history of temporal lobectomy (procedure that removes the front part…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-27 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the recommendations from the monthly medication regimen review (MRR) conducted by the consultant pharmacist were reviewed and acted upon in a timely manner, in accordance with professional standards of practice, for 2 of 6 residents reviewed for unnecessary medications (R9 and R65).Findings include: R65's quarterly Minimum Data Set (MDS) assessment, completed on 2/23/26, identified R65 was admitted to the facility on [DATE] had impaired cognition, and required assistance with activities of daily living (ADL's-eating, dressing, grooming, bathing, and mobility). R65's medical diagnoses included: Alzheimer's disease and non-Alzheimer's dementia, anxiety, depression, hypertension (high blood pressure), orthostatic hypotension (a drop in blood pressure which occurred with a change in position and adult failure to thrive. A review of the consulting pharmacist reports was completed from the time of R65's admission date of 11/21/25. It was noted the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-27 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were administered in accordance with professional standards of practice, including failure to follow physician orders to monitor blood pressure and pulse parameters prior to administration of a beta-blocker medication, for 1 of 1 resident (R16) reviewed for unnecessary medications.Findings include:R16's admission Minimum Data Set (MDS) dated [DATE], identified R16 had intact cognition and was independent with activities of daily living (ADL)'s. R16's diagnoses included hypertension (high blood pressure), atrial fibrillation (an irregular heart rhythm), coronary artery disease (narrowing or blockage of the heart's blood vessels), heart failure (a condition where the heart cannot pump blood effectively), and end stage renal disease (advanced kidney failure requiring dialysis).Review of R16's physician orders printed 4/22/26, identified an order for Metoprolol Tartrate 50 MG (milligram), give 50 mg by mouth two times a day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-27 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure recommended influenza, pneumococcal, and Covid-19 vaccinations, as outlined by the Centers for Disease Control (CDC), were offered and/or provided in a timely manner to reduce the risk of severe disease for 2 of 5 residents (R16 and R19) reviewed for immunizations. Findings include: R16's comprehensive/admission Minimum Data Set (MDS) assessment, completed on 4/2/26, indicated he was admitted to the facility on [DATE], and was cognitively intact, and was independent with activities of daily living (ADL's-dressing, grooming, mobility, and hygiene), however, used a walker/wheelchair. R16's medical diagnoses included end stage renal disease (ESRD-a chronic kidney disease where kidneys can no longer function properly)with dependence on renal dialysis (a process to help the body rid the wastes the kidney is no longer able to remove), multiple cardiac diseases including coronary artery disease, heart failure, hypertension, and aortic stenosis. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-12 · tag F0676 — failed to keep up residents' daily-living abilities — pattern
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide supervision during mealtimes for 3 out of 3 residents (R21, R62 and R375) reviewed for dining. Finding includes: R21's significant change Minimum Data Set (MDS), dated [DATE], identified R21 had intact cognition required supervision or touching assistance with eating. R21's diagnoses included cerebral palsy (neurological disorder that affect movement and posture), dementia and malnutrition. MDS also identified R21 was on a mechanically altered diet with thickened liquids. R62's admission MDS dated [DATE], identified R62 had moderate cognitive impairment and required supervision or touching assistance with eating. R62's diagnoses included progressive neurological condition (condition where there is a gradual and ongoing decline in neurological function, impacting various bodily systems and functions), Alzheimer's disease, dementia, Parkinson's disease and malnutrition. R375's admission MDS dated [DATE], identified R375 had intact cognition and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain safe storage of medications when medication carts were left unlocked and unattended for 1 of 1 medication cart located on the west unit. Findings include: R51's quarterly Minimum Data Set (MDS) dated [DATE], identified R51 had severe cognitive impairment and required assistance with activities of daily living (ADL)'s. During observation on 6/11/25 at 8:52 a.m., R51 was sitting at the medication cart on west unit, fidgeting with drawers and things on top of medication cart. Staff approached R51 and asked him to not touch things and that staff were watching him. During observation on 6/11/25 at 9:00 a.m., medication cart was sitting in the hallway in the fireside room and was unlocked. R51 was wandering around the area touching and fidgeting with items. During observation and interview on 6/11/25 at 9:03 a.m., licensed practical nurse (LPN)-E returned to medication cart and locked cart. LPN-E confirmed medication cart was unlocked and stated, it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-12 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to honor a resident's right to make choices about aspects of care related to the method of blood glucose monitoring for 1 of 1 residents (R61) reviewed for diabetic care. Findings include: R61's quarterly Minimum Data Set (MDS) dated [DATE], identified severe cognitive impairment with a diagnoses of diabetes mellitus (DM) with neuropathy (pain, numbness, tingling, and muscle weakness, primarily in the hands and feet), aphasia (language disorder that affects the ability to speak) following cerebrovascular infarct (stroke), hemiplegia (paralysis of one side of the body) and hemiparesis (weakness on one side of the body), cancer (right breast), hypertension (high blood pressure), hyperlipidemia (high cholesterol), arthritis, depression, and cataracts. R61 required extensive assistance for most activities of daily living (ADLs) and R61 was usually understood. R61's admission MDS dated [DATE] (admission) identified resident was cognitively intact, indicating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure an electric recliner was not used in a manner to restrain resident for 1 of 1 resident (R375) reviewed for restraints. Findings include: R375's admission Minimum Data Set (MDS) dated [DATE], identified R375 had intact cognition and required assistance with all activities of daily living (ADLs). R375's diagnoses included cancer, atrial fibrillation (heart rhythm disorder), heart failure (occurs when the heart muscle can't pump enough blood to meet the body's needs), hypertension (high blood pressure), benign prostatic hyperplasia (non-cancerous enlargement of the prostate gland), pneumonia and malnutrition. MDS also indicated R375 did not use any restraints. R375's care plan reviewed 5/27/25, identified R21 had limited physical mobility and was a fall risk related to activity intolerance, confusion, fatigue and impaired balance. Staff were directed to assist R375 with an assist of one and a gait belt or all transfers. R375's care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure the order of as-needed (PRN) psychotropic medication was limited to 14-days or extended to a specific date with supporting rationale provided by the medical provider for 2 of 5 residents (R65 and R60) reviewed for unnecessary medication use. Findings include: R65's significant change Minimum Data Set (MDS), dated [DATE], identified R65 had intact cognition and required assistance with activities of daily living (ADL's) including dressing, grooming and bathing. R65's medical diagnoses included cancer, diabetes mellitus (a disease which impacts how the body processes sugar), arthritis (painful inflammation of joints), and malnutrition (poor nutrition impacted by either intake or by how the body utilizes the food ingested. A review of R65's medication administration record (MAR), dated 6/10/25, identified the following order: Prochlorperazine Maleate (an anti-psychotic medication frequently used to treat nausea/vomiting) Oral Tablet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the care plan included management and monitoring of urinary catheter for 1 of 2 residents (R375) reviewed for catheter use. Findings include: R375's admission Minimum Data Set (MDS) dated [DATE], identified R375 had intact cognition and required assistance with all activities of daily living (ADLs). R375's diagnoses included benign prostatic hyperplasia (non-cancerous enlargement of the prostate gland). R375's MDS also indicated R375 had a urinary catheter. R375's electronic health record (EHR) included an order for Foley catheter 16 F (French) with 10 mL (milliliter) bulb with a start date of 5/22/25. R375's care plan, reviewed on 6/10/25, failed to include Foley catheter use or to monitor for side effects of the treatment. During interview on 6/12/25 at 1:43 p.m., licensed practical nurse (LPN)-D stated R375 had a catheter which should be monitored for signs and symptoms of infection. During interview on 6/12/25 at 2:28 p.m., the director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to revise the care plan to include non-pressure wounds for 1 of 1 residents (R27) in the sample whose care plan was reviewed. Findings include: R27's annual minimum data set (MDS) dated [DATE], indicated R27 had moderate cognitive impairment and required extensive assistance with activities of daily living (ADL's). R27's face sheet printed 6/11/25, indicated R27 had diagnoses which included chronic respiratory failure, congestive heart failure, heart disease, osteoarthritis, anemia, hypertension, and Alzheimer's disease. R27's care plan undated, indicated R27 had a potential for alteration in skin related to bedfast, immobility and incontinence. Interventions included lotion dry skin, staff were directed to assist with incontinence care, heels elevated off bed surface, R27 preferred covers off feet, and staff were directed to monitor for changes in skin integrity with bathing, cares and prn (as needed), report changes to nurse. However, care plan failed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide activities of daily living (ADLs) for 2 of 3 resident (R3 and R375) who were dependent on staff for assistance with ADL's. Findings include: R375 R375's admission MDS dated [DATE], identified R375 had intact cognition and required assistance with all ADL's. R375's diagnoses included cancer, atrial fibrillation (heart rhythm disorder), heart failure (occurs when the heart muscle can't pump enough blood to meet the body's needs), hypertension (high blood pressure), benign prostatic hyperplasia (non-cancerous enlargement of the prostate gland), pneumonia and malnutrition. R375's care plan lacked evidence of resident's shaving preferences as well as direction for staff for assistance with personal hygiene and grooming. During observation on 6/9/25 at 1:13 p.m., R375 had white facial hair on cheeks, chin and upper neck approximately ½ inch long. During observation on 6/11/25 at 8:42 a.m., R375 continued to have facial hair on cheeks,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide routine assistance to properly position a who was dining in bed to promote comfort and ease in eating for 1 of 1 residents (R37) reviewed for positioning. In addition, the facility failed to consistently assess and monitor a wound for 1 of 1 residents (R27) reviewed for wound care. Further, the facility failed to monitor blood pressures and pulse for 1 of 1 residents (R19) who had parameters for medication administration. Findings include: R37 R37's annual Minimum Data Set (MDS) completed on 5/2/25, identified R37 had moderate cognitive impairment. R37 exhibited no signs of delirium, such as inattention, disorganized thinking, altered level of consciousness. R37 was able to eat independently once she is set up. R37 required assist to roll from left to right. R37 was fully dependent on others to transfer to/from bed. R37 was wheelchair bound. R37's medical diagnoses included hemiplegia/hemiparesis (loss of movement on one side of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure developed pressure ulcers were comprehensively assessed and monitored to ensure healing and prevent complications for 1 of 1 residents (R3) reviewed for pressure ulcer care. Findings include: R3's quarterly Minimum Data Set (MDS) dated [DATE], identified R3 had moderate cognitive impairment and required assistance with all activities of daily living (ADLs). R3's diagnoses included progressive neurological conditions, multiple sclerosis (chronic, often debilitating disease that affects the central nervous system - brain and spinal cord), peripheral vascular disease (condition affecting blood vessels outside of the heart and brain), neurogenic bladder (bladder dysfunction caused by nerve damage that disrupts the normal communication between the bladder and the brain), arthritis, Alzheimer's disease, non-Alzheimer's Dementia, malnutrition and localized edema (swelling caused by excess fluid trapped in the body's tissues. MDS indicated a risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to ensure catheter care was provided in a manner to prevent potential urinary tract infection (UTI) for 1 of 1 resident (R3) reviewed for catheters. Findings include: R3's quarterly Minimum Data Set (MDS) dated [DATE], identified R3 had moderate cognitive impairment and required assistance with all activities of daily living (ADLs). R3's diagnoses included progressive neurological conditions, multiple sclerosis (chronic, often debilitating disease that affects the central nervous system - brain and spinal cord), peripheral vascular disease (condition affecting blood vessels outside of the heart and brain), neurogenic bladder (bladder dysfunction caused by nerve damage that disrupts the normal communication between the bladder and the brain), arthritis, Alzheimer's disease, non-Alzheimer's Dementia, malnutrition and localized edema (swelling caused by excess fluid trapped in the body's tissues. MDS indicated R3 had an indwelling catheter.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure post-dialysis assessment and monitoring was completed for 1 of 1 resident (R19) reviewed for dialysis. Findings include: R19's quarterly Minimum Data Set (MDS) dated [DATE], identified R19 had intact cognition. R19s diagnoses included end stage renal disease (final stage of chronic kidney disease), anemia (condition where the body doesn't have enough healthy red blood cells or hemoglobin to carry sufficient oxygen to the body's tissues), coronary artery disease (condition where the arteries supplying blood to the heart become narrowed or blocked), heart failure (occurs when the heart muscle can't pump enough blood to meet the body's need), hypertension (high blood pressure), peripheral vascular disease (condition affecting blood vessels outside of the heart and brain), diabetes mellitus (group of metabolic diseases characterized by high blood sugar levels, resulting from either the body's inability to effectively use the insulin it produces),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure pharmacist consultant recommendations were acted upon for 1 of 5 residents (R65). In addition, the facility failed to ensure consulting pharmacist identified irregularities in the monthly drug regimen reviews for 3 of 5 residents (R65, R25 and R60) reviewed for unnecessary medications. Findings include: R65's significant change Minimum Data Set (MDS) dated [DATE], identified R65 had intact cognition and remained unchanged from baseline assessment. R65 received assistance with activities of daily living (ADLs) including dressing, grooming and bathing. R65's medical diagnoses included cancer, diabetes mellitus (a disease which impacts how the body processes sugar), arthritis (painful inflammation of joints), malnutrition (poor nutrition impacted by either intake or by how the body utilizes the food ingested), pain in shoulder, cervicalgia (neck pain), and chronic pain. R65's care plain initiated 2/17/25, identified R65 had a nutritional problem…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure antipsychotic medications were appropriately monitored in accordance with the standard-of-care laboratory testing to help reduce the risk of medication side effects for 1 of 5 residents (R25) reviewed for unnecessary medication use. R25's annual minimum data set (MDS) dated [DATE], indicated R25 was cognitively intact and was totally dependent on staff for activities of daily living (ADLs). R25 had diagnoses of bipolar disorder, adult failure to thrive, anxiety, major depression, hyperlipidemia, spinal stenosis, bradycardia, and myocarditis. R25's Order Summary Report dated 6/10/25, identified orders for Rosuvastatin (statin medication used to lower cholesterol) with a start date 4/23/24, Aripiprazole (an antipsychotic) for paranoid delusions, Venlafaxine (an antidepressant) for bipolar disorder, and Olanzapine (an antipsychotic) for bipolar disorder. R25's medical record lacked evidence of laboratory (lab) monitoring of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility staff failed to consistently implement hand hygiene following glove use for 1 of 1 residents (R36) observed for personal cares. In addition, facility failed to ensure proper personal protective equipment (PPE) was used when providing cares for 1 of 1 resident (R3) reviewed for enhanced barrier precautions (EBP). Findings include: R36 R36's quarterly Minimum Data Set (MDS) dated [DATE], identified R36 had impaired cognition never/rarely made decisions. R36 was dependent on staff for toileting, dressing, and bathing. R36's medical diagnoses included non-traumatic brain dysfunction (occurs due to internal factors affecting the brain, such as strokes, lack of oxygen, or infections), unspecified dementia (a decline in cognitive function severe enough to interfere with daily life), hemiplegia (one sided weakness), aphasia (difficulty with speaking), and speech and language deficits following cerebral infarction (stroke). R36's care plan initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-12 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to consistently place the call light within reach for 1 of 1 residents (R10), who was reviewed for call light use. Findings include: R10's significant change Minimum Data Set (MDS) assessment completed 2/7/25, indicated R10 had significant cognitive impairment. R10 was noted to lack indicators of delirium, including inattention, disorganized thinking, or altered level of consciousness. The assessment lacked answers for the question Made decisions regarding tasks of daily life. The MDS identified R10 was to be interviewed regard daily and activity preferences. R10's medical diagnoses included non-traumatic brain dysfunction (occurs due to internal factors affecting the brain, such as strokes, lack of oxygen, or infections), vascular dementia, hemiplegia/hemiparesis (weakness on one side of the body), seizure disorder/epilepsy, anxiety disorder, depression, systemic lupus (a chronic autoimmune disease where the immune system attacks healthy tissues, leading to inflammation and damage across various body…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-13 · tag F0578 — failed to honor advance directives / code status — widespread
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to clarify with the resident and/or the resident's representative their current advance directive when there was conflicting documentation in the record for 1 of 24 residents (R328) reviewed for advance directives. This has the potential to affect all residents. Findings include: R328 diagnosis upon admission included Parkinson's Disease (a brain disorder that causes unintended or uncontrollable movements), adult failure to thrive (a condition where an older adult loses appetite, weight, and interest in activities), and chronic kidney disease (a condition that impairs kidney function and causes kidney damage). As well, R328 had a BIMS (Brief interview of mental status) of 15 indicating intact cognition. Hospital H&P (history and physical) dated 3/1/24, indicated code status as full code and noted as alert and oriented. Hospital Discharge summary dated [DATE], indicated admission H&P valid: Yes, and treatment options as DNR (Do not resuscitate). However,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-13 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure consulting pharmacist identified irregularities in the monthly drug regimen reviews for 4 of 5 residents (R4, R25, R35, and R69) reviewed for unnecessary medications. This has the potential to affect all residents taking psychotropic medications. Findings include: R4's quarterly Minimum Data Set (MDS) dated [DATE], identified R4 had moderately impaired cognition and diagnoses of non-traumatic brain dysfunction, Alzheimer's disease, anxiety disorder, depression, neuralgia and neuritis, insomnia, age-related osteoporosis, visual hallucinations, muscle weakness, and long-term use of anticoagulants as well as daily use of antipsychotic and antidepressant medications. R4's Order Summary Report dated 3/14/24, identified orders for Seroquel (an antipsychotic) for dementia with hallucination and agitation with a start date 10/19/23 and Bupropion (an antidepressant) for major depressive disorder with a start date of 10/21/23. R4's care plan dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-13 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure monitoring for potential cardiovascular and neurological adverse consequences, and obtaining informed consent with use of psychotropic medications for 4 of 5 residents (R4, R25, R35, and R69) reviewed for unnecessary medications. This has the potential to affect all resident on psychotropic medications. Findings include: R4's quarterly Minimum Data Set (MDS) dated [DATE], identified R4 had moderately impaired cognition and diagnoses of non-traumatic brain dysfunction, Alzheimer's disease, anxiety disorder, depression, neuralgia and neuritis, insomnia, age-related osteoporosis, visual hallucinations, muscle weakness, and long-term use of anticoagulants as well as daily use of antipsychotic and antidepressant medications. R4's Order Summary Report dated 3/14/24, identified orders for the psychotropic medications Seroquel (an antipsychotic) for dementia with hallucination and agitation with a start date 10/19/23 and Bupropion (an antidepressant)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-13 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 4 of 5 residents (R29, R33, R35 and R69) reviewed for immunizations were offered and/or provided the pneumococcal vaccine series as recommended by the Centers for Disease Control (CDC) to help reduce the risk of associated infection(s). Findings include: A CDC Pneumococcal Vaccine Timing for Adults feature, dated 3/15/2023, identified various tables when each (or all) of the pneumococcal vaccinations should be obtained. This identified when an adult over [AGE] years old had received the complete series (i.e., PPSV23 and PCV13; see below) then the patient and provider may choose to administer Pneumococcal 20-valent Conjugate Vaccine (PCV20) for patients who had received Pneumococcal 13-valent Conjugate Vaccine (PCV13) at any age and Pneumococcal Polysaccharide Vaccine 23 (PPSV23) at or after [AGE] years old. R29's face sheet, dated 3/13/24, indicated she was [AGE] years old. The immunization record, dated 3/13/24, indicated she received a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to ensure initial and ongoing assessment of physical device equipment restricting independent movement for 1 of 1 resident (R35) reviewed for appropriate use of a reclining wheelchair. This has the potential to effect all residents that utilize reclining equipment. Findings include: R35's quarterly minimum data set (MDS) dated [DATE], identified severely impaired cognition and diagnoses of non-Alzheimer's dementia, Parkinson's disease, restlessness, agitation, and frequent falls. R35's care plan dated 3/22/24, identified the ability to transfer with one to two staff assist, need for extensive assist of one staff for bed mobility and the ability to ambulate with one staff using a rolling walker or handheld assist. The care plan indicated the need for a high-backed wheelchair (w/c) and dependency on staff to reach intended destination. The care plan identified the risk for falls related to poor safety awareness, gait and balance problems and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-06-12 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure both recertification survey results, as well as additional complaint investigations, were available for review. This had the potential to affect all 77 residents residing in the facility, as well as family, visitors, and staff. Findings include: On 6/9/25 at 12:30 p.m., it was noted the facility survey results were posted next to the staff posting. The survey results posted included the recertification survey results from the past three years however, lacked the 2567's (reports completed by both surveyors regarding findings of investigations, and the responses by the facility) regarding complaint investigations. A review of Aspen Central Office (ACO-an online computerized federal document site which contains the surveys completed for facilities, including both recertification surveys, and complaint investigation) indicated complaint investigations were completed without citations on the following dates following the recertification survey of 3/13/24: 4/24/25, 3/14/25, 12/13/24, and 7/3/24.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
CHIES, MICHAELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST33%since 01/01/2017
CHIES, STEVENIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE33%since 01/01/2017
CHIES, TIMOTHYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST33%since 01/01/2017

CMS files one row per role, so the 4 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.0M
Net patient revenuemost recent cost report
+4.2%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 58%Medicare 7%Other / private 35%

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$403per resident / day
operating cost
$12,255per month
≈ monthly operating cost
$421per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245448. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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