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Aftenro Home

510 West College Street, Duluth, MN 55811 · Non profit - Corporation · 54 certified beds · (218) 728-6600 Medicaid only — no Medicare

Call the home — (218) 728-6600 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citations (F0565, F0567)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (5/5)
  • lower-than-typical staff turnover (26% vs 45% nationally) — better care continuity
Worth asking about
  • it has citations for mishandling residents’ money or property (F0565, F0567)
  • a high number of inspection citations overall (24) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 1 of 5

Worth a closer look. This home's staffing rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
935 Kenwood Ave · (218) 723-6408 · Call to confirm hours
Pharmacy
Walgreens0.7 mi
1609 Kenwood Ave · (218) 724-8825 · Call to confirm hours
Grocery
1316 W Arrowhead Rd · (218) 724-8885 · Call to confirm hours
Park
1802 E Skyline Pkwy · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.5%18.2%15.4%worse
Long-stay residents who lose too much weight5.5%4.1%5.4%typical
Long-stay residents with a catheter left in their bladder1.4%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection9.7%2.6%2.0%worse
Long-stay residents with depressive symptoms9.5%4.1%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury8.7%4.0%3.3%worse
Long-stay residents whose ability to walk worsened21.7%20.5%16.1%worse
Long-stay residents on antianxiety or hypnotic medication11.0%12.5%18.9%better
Long-stay residents given the seasonal flu vaccine96.4%96.1%95.3%typical
Long-stay residents with pressure ulcers10.7%5.2%4.7%worse
Long-stay residents with worsening bladder/bowel control18.6%24.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table9.2%17.1%17.1%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.14U.S. median 0.31
Therapy hours / resident / day
0.02hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.14 therapist hours per resident per day in 2026Q1 — more than 10% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 1% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.00
RN hours/ resident / day
0.18
LPN hours/ resident / day
2.33
Aide hours/ resident / day
3.52
Total nurse hours/ resident / day
0.57
RN hoursweekends
26.4%
Total nursing turnover
0.0%
RN turnover

How full it usually is: this home is certified for 54 beds and averages 50.7 residents a day — about 94% occupied, or roughly 3 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.52 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.00 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.33 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.90 hrs/resident/day on weekends vs 3.77 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 1.17 to 0.57 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 26% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2026-03-19)
6
at the previous standard inspection (2025-01-09)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

24 citations, most serious first. The 10 most serious are shown; the remaining 14 are one tap away and print in full.

  • Potential for harm · F2026-03-19 · tag F0755 — failed to provide safe pharmacy services — widespread
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure the narcotic emergency kit was tracked to prevent potential theft and diversion of medications. This had the potential to affect all residents residing on the nursing unit.Findings include:On 3/18/26 at 1:05 p.m., a tour of the locked medication room was conducted with registered nurse (RN)-D. The medication room had one emergency kit that contained controlled substances, was locked in a cupboard and had a plastic numbered lock on it. RN-D stated the emergency kit containing narcotics was swapped out weekly by pharmacy. If the emergency kit was used they would fill out a slip identifying what was used and for which resident. RN-D stated the emergency kit containing narcotics was not part of the shift change narcotic count.The emergency kit contained the following controlled substances:hydrocodone/APAP (acetaminophen) 5/325 milligrams (mg) quantity of sixhydromorphone 2 mg quantity of twooxycodone 5 mg quantity of sixtramadol 50 mg quantity of sixmorphine oral solution 20 mg per milliliter quantity of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-19 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and document review, in the absence of a full-time registered dietician the facility failed to designate a qualified person to serve as the director of food and nutrition services. This deficient practice had the potential to affect any resident in the facility.Findings include:During an interview on 3/16/26 at 8:22 a.m., the dietary manager (DM) stated she didn't have a certified dietary manager (CDM) certificate, and didn't think anyone here did, but the dietician was here several times a month. During an interview on 3/18/26 at 2:27 p.m., the administrator stated the DM didn't have a CDM certificate and wasn't enrolled in the program yet but had been at a previous employment. The administrator offered the DM did have a food safety manager training certificate of completion from 2/26/24.During an interview on 3/19/26 at 11:24 a.m., the registered dietician (RD) stated she was aware the RD didn't have a CDM and that she handled the quarterly reviews for residents.A policy regarding dietary management qualifications was requested but not received.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-19 · tag F0806 — failed to honor food preferences — widespread
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure a reliable system for identifying ingredients containing food allergens, and to ensure residents were not served items they were allergic to. In addition, the facility failed to have pre-planned menus for therapeutic diet types for 2 of 2 residents (R5, R35) reviewed for nutrition and food concerns.Findings include:R5's quarterly minimum data set (MDS) dated [DATE], identified R5 had intact cognition, a diagnosis of diabetes mellitus (DM), unplanned weight loss and needed set-up assistance with eating.R5's care plan dated 1/8/25, identified a focus statement related to DM and included interventions to have a dietary consult for nutritional regimen and ongoing monitoring, to discuss mealtimes, portion sizes, dietary restrictions, snacks allowed in daily nutritional plan, and compliance with nutritional regimen. Offer substitutes for foods not eaten. The care plan was updated on 1/30/26, the registered dietician (RD) added…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-19 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure no more than 14 hours between the dinner and breakfast meals without offering a substantial snack.Findings include:A document, Dining Room Meal Service, listed breakfast as 7:30 a.m. to 8:15 a.m., lunch at 11:30 a.m. to 12:15 a.m., and dinner at 5 p.m. to 5:45 p.m. To ensure you receive your meal, please be in the dining room during the scheduled service time. Otherwise, a tray will be sent to your room.Food committee minutes dated 10/23/25, identified the administrator and dietary manager were in attendance. Concerns included the transition to more nutritious snack options with plans to phase out less healthy snack items. Residents mentioned staff members were witnessed helping themselves to resident snacks. Additionally, residents raised concerns about diabetic snacks and snack requests being unmet, after witnessing staff eating snacks.Food committee minutes dated November 2025, identified the dietary manager was in attendance.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-19 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure potentially hazardous food (PHF) was dated when opened and held at safe temperatures when served to residents. In addition, the facility failed to ensure expired PHF was removed from circulation, that temperature logs were complete, and that medical equipment wasn't stored with resident food. These deficient practices had the potential to affect anyone consuming food and beverages at the facility.Findings include:During an observation and interview on 3/16/26 at 8:22 a.m., the walk-in cooler in the main kitchen contained an open and undated, partially full container of Prairie Farms heavy cream. The dietary manager (DM) stated she would expect milk to be dated when it was opened.During an observation on 3/17/26 at 11:57 a.m., the beverage station near the second-floor nursing station had a small refrigerator and freezer. There was an ice pack in the freezer with individual cups of ice cream. A sign on the refrigerator door indicated it was for labeled food only, no ice packs. Ice packs were in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-19 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure proper measures were in place for the handling of resident and facility laundry. In addition, the facility failed to ensure residents were offered an opportunity to clean their hands prior to meals and that staff properly sanitized hands during dining services. These deficient practices had the potential to impact all residents who resided at the facility.Findings include: During an interview on 3/18/26 at 2:13 p.m., housekeeper HK-A gave a tour of the laundry area. HK-A explained dirty resident and facility laundry entered the laundry area via the laundry chute and then got sorted by color and type. They had been trained to wear eye protection if they had to rinse laundry, to wear gloves when they sorted laundry, and proper times that required hand sanitizing. HK-A stated they had not been told to wear a personal protective gown when sorting laundry, but they thought staff could if they wanted to, but it wasn't required. During an interview on 3/19/26 at 9:30 a.m., HK-B stated when they sorted laundry,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-19 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide timely follow up to resident suggestions from the resident council. This deficient practice had the potential to affect any resident whose requests were brought forth at resident council.Findings include:Resident council minutes 10/27/25: ongoing challenges were noted regarding wheelchair cleanliness. Aftenro will explore implementing a suggestion box to encourage resident feedback and ideas.11/24/25: kitchen issues brought up by resident council included too many carbohydrates at meals, a 4-week menu cycle was too repetitive, not many homemade meals as many things are pre-packaged, diabetics needed a more substantial snack between dinner and breakfast, residents requested administrators presence at the next meeting, discrepancies in timing of meals delivered to the floors, food not kept warm, and wrong orders.12/29/25: resident council suggested cleaning wheelchairs and walkers, the administrator and dietary manager will follow up, residents suggested they could make a list of residents and cross one off a day.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-19 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise the care plan for skin and wound care interventions for a resident at risk for and having actual pressure ulcers for 1 of 6 (R8) reviewed for pressure ulcers. The facility also failed to include interventions related to high-risk medication use for 2 of 5 residents (R4, R12) reviewed for unnecessary medications. In addition, the facility to ensure care conferences were scheduled quarterly and/or for significant changes for 1 of 1 resident (R6) reviewed for care planning. Findings include: R8: R8's admission minimum data set (MDS) dated [DATE], identified impaired cognition and diagnoses of hypertension (HTN), hemiplegia, protein-calorie malnutrition, general weakness, and reduced mobility. R8 had limited range of motion upper and lower on both sides, was dependent for all activities of daily living (ADL)s, transfers, and locomotion. R8 was at risk for, and had an actual stage two, pressure ulcer. R8 needed hearing aids and glasses. A care area…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-19 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure all sections of the minimum data set (MDS) were completed for 2 of 4 residents (R5, R8) reviewed for MDS accuracy.Findings include:Section C of the MDS focuses on cognitive patterns and includes a staff assessment for mental status and signs and symptoms of delirium. It assesses the resident's ability to make decisions, orientation and ability to register and recall new information.R5's quarterly MDS dated [DATE], identified section C was not assessed.R5's electronic medical record (EMR) didn't contain a progress note regarding the incomplete section C.R8's quarterly MDS dated [DATE], identified section C was not assessed.R8's electronic medical record (EMR) didn't contain a progress note regarding the incomplete section C.During an interview on 3/19/26 at 8:35 a.m., registered nurse (RN)-B looked at section C for R5 and R8 and confirmed they were not assessed. RN-B stated a note should be made in the chart as to why something wasn't assessed.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement a comprehensive care plan for a resident's sensory losses and devices, including the potential for skin impairment related to devices for 1 of 3 residents (R8) reviewed for pressure ulcers. In addition the facility failed to update and incorporate significant change Minimum Data Set (MDS) triggered care areas into the comprehensive care plan for 1 of 3 residents (R6) reviewed for comprehensive care planning. Findings include: R8: R8's admission minimum data set MDS dated [DATE], identified moderately impaired cognition, ability to hear with hearing aids, clear speech, the ability to make himself understood, and R8 wore corrective lenses. R8's care plan dated 4/3/25, didn't contain a focus statement for communication, hearing, vision, hearing aids, or glasses. The care plan identified R8 was at risk for skin impairment but didn't contain interventions for routine skin inspections by a licensed nurse or to provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 14 citations
  • Potential for harm · D2026-03-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure a safe smoking area, safe extinguishing of cigarettes in designated container, and monitoring of designated smoking area for 1 of 3 residents (R46) reviewed for smoking.Findings include:R46's quarterly Minimum Data Set (MDS) dated [DATE], identified R46 had diagnoses which included heart disease, low back pain, left knee pain, heart failure (a disease in which the heart muscle doesn't pump blood as well as it should), anticoagulant use, hyperlipidemia, and nicotine dependence. In addition, R46's MDS identified that she was cognitively intact.R46's care plan dated 5/13/24, identified R46 had chosen to smoke cigarettes despite the risks to her health. Interventions included the following:-licensed staff had educated R46 on the risk versus benefit of smoking-licensed staff would educate R46 that smoking was only allowed outside in the designated smoking area- a smoking assessment would be completed quarterly to include the ability to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-19 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident maintained acceptable nutritional status when they experienced significant unplanned weight loss, despite known dissatisfaction with meals, dietary restrictions, and repeated complaints impacting intake. The facility failed to implement and revise interventions to address their nutritional needs resulting in continued weight loss and psychosocial distress for 1 of 3 residents (R5) reviewed for nutrition. Findings include:The Resident Assessment Instrument (RAI) manual at chapter three identified Section K of the minimum data set (MDS) considered weight loss or gain significant if there was a change of 5-percent or more in a month, or 10-percent or more in six months.R5's quarterly MDS dated [DATE], identified intact cognition, a diagnosis of diabetes mellitus (DM) and unplanned weight loss. R5 needed set-up assistance with eating.R5's quarterly MDS dated [DATE], identified R5 had unplanned weight loss and needed set-up assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-09 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to develop an infection prevention control program with an annual review that included written standards, policies and procedures that included when and to whom possible incidents of communicable disease or infections should be reported, when and how transmission-based precautions (TBP) and enhanced barrier precautions (EBP) should be implemented to prevent infections, and hand hygiene procedures to be followed by staff involved in direct resident care. This had the potential to affect all 54 residents who reside in the facility. Findings include: On 1/6/25, at entrance the infection control program was requested. A document titled Nursing Services Policy and Procedure Manual for Long-Term Care Infection Control dated 10/2023, was provided. The document was a policy and procedure manual. During an interview on 1/8/25 at 12:56 a.m., with the director on nursing (DON) and the assistant director of nursing (ADON) both verified they did not have an infection control program that they reviewed annually. On 1/9/25 at 9:55 a.m., the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-09 · tag F0909 — failed to maintain a comfortable temperature — widespread
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to conduct regular inspections of all bed frames, mattresses, and bed rails as part of a regular maintenance program to identify areas of possible entrapment. This deficient practice had the potential to affect all residents in the facility who used a bed. Findings include: During an interview on 1/9/25 at 12:49 p.m., the assistant director of nurses (ADON) stated if a resident requested a side rail, the first thing they did was get physical therapy involved to see if that would be functional for that resident. If that was affirmative, then they do the side rail and grab bar assessments. The ADON stated she was not responsible for this task and wasn't as familiar with the process for measuring. During an interview on 1/9/25 at 1:12 p.m., registered nurse (RN)-B stated she was responsible for performing resident assessments and measurements for bed rails. RN-B stated she followed the FDA guidelines and compressed the mattress and measured the gaps. RN-B stated she would involve maintenance if something didn't seem right or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a comprehensive, person-centered care plan was developed, accurate, and revised to assure assessed care needs were implemented for 2 of 2 residents (R32, R17) reviewed for care planning. Findings include: R32: On 1/6/25 at 6:14 p.m., R32 stated blood sugars were up and down and sometimes low at night. R32's quarterly Minimum Data Set (MDS) dated [DATE], identified R32 had diagnoses which included chronic kidney disease stage 3 (a moderate level of kidney damage where the kidneys are less efficient at filtering waste from the blood, causing mild to moderate loss of kidney function), coronary artery disease, hypertension, and diabetes mellitus. R32's MDS identified R 32 was cognitively intact and received insulin injections. R32's Order Summary Report dated 1/9/25, identified R32's orders included the following: -consistent carbohydrate diet, regular texture, thin consistency -blood glucose test before meals and at bedtime -consistent carb…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to comprehensively reassess and develop interventions to reduce/prevent continued weight loss for 1 of 3 residents (R19) reviewed for nutrition and weight loss. Findings include: R19's quarterly Minimum Data Set (MDS) dated [DATE], identified severely impaired cognition, and diagnoses of dementia, chronic kidney disease, and type 2 diabetes mellitus. MDS further identified R19 needing set-up and clean-up assistance with eating, and was ordered to have a consistent carbohydrate diet. R19's care plan last revised 11/19/24, identified resident having a potential nutritional problem and having a goal of maintaining an adequate nutritional status as evidenced by maintaining weight within 5% of 178 pounds (lbs). Care plan further identified interventions of consistent carb diet, record daily meal intakes, weight per protocol, notify registered dietician (RD) and provider with significant weight change, and to encourage activity as able. R19's last quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-09 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure they were free of a medication error rate of five percent or greater. The facility had a medication error rate of 6.7 percent with 2 errors out of 30 opportunities for error involving 2 of 5 residents (R50, R22) who were observed during the medication passes. Findings include: R50's quarterly Minimum Data Set (MDS) dated [DATE], identified intact cognition and a diagnosis of acute respiratory failure with hypoxia. R50's care plan dated 9/18/24, identified R50 had shortness of breath related to respiratory failure with interventions to administer inhaler medications as ordered. R50's provider order dated 3/11/24, identified an order for Symbicort two puffs two times per day. Rinse mouth after use. During an observation and interview on 1/8/25 at 8:25 a.m., trained medication aid (TMA)-A primed and handed R50 the Symbicort inhaler. R50 took two puffs close together. TMA-A stated she always took her inhaler like that but sometimes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-09 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure therapeutic diets per physician's orders were followed for 2 of 2 residents (R1, R32) reviewed for therapeutic diets. Finding include: R1: R1's quarterly Minimum Data Set (MDS) dated [DATE], identified R1 was cognitively intact and was receiving insulin injections. In addition, R1 had diagnoses which included diabetes mellitus with hyperglycemia and mild nonproliferative diabetic retinopathy without macular edema, hypertension, depression, and chronic pain. R1's Active Orders as of 1/9/25, identified the following: Consistent Carbohydrate diet regular texture, thin consistency 2 a.m., finger poke if greater than 400 or less than 70 as needed Check blood sugar four times a day Humalog insulin 100 units per milliliter (ml) inject 32 units subcutaneously (sq [an injection that delivers medication into the fatty tissue beneath the skin]) in the evening insulin glargine inject 45 units sq in the morning insulin glargine inject 50 units…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-10-25 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to submit complete and accurate direct care staffing information, including information for agency and contract staff, during 1 of 1 quarters (Quarter 3: April 1 - June 30, 2023), reviewed for payroll based journal (PBJ). Findings include: Review of the staffing schedules and timecard verifications for Quarter 3 identified the facility had licensed nursing staff, 24 hours per day 7 days per week, and 8 consecutive hours per 24 hours of registered nurse (RN) coverage documented. However, during interview on 10/26/23 at 10:30 a.m., administrator and and business office lead ([NAME]) both stated they used SimplePBJ (a Payroll Based Journal computer application) when submitting their staffing levels on a quarterly basis. Both staff members stated that [NAME] was the responsible staff person that submitted the PB&J data for the facility. Both staff stated they were unable to provide a verification email, which would indicate the facility's 2023 3rd quarter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly store a portable oxygen tank for 1 of 1 resident (R9) who utilized oxygen. R9's significant change Minimum Data Set (MDS) dated [DATE] indicated that R9 had moderately impaired cognition. R9's diagnoses included chronic obstructive pulmonary disease, shortness of breath and chronic systolic (congestive) heart failure. On 10/23/23 at 3:08 p.m., a portable oxygen tank, with regulator attached, was freestanding next to the heating vent near the window in R9's room. Portable oxygen tank was not stored in a secure cart. On 10/24/23 at 11:30 a.m. and 2:29 p.m., portable oxygen tank remained in same location, freestanding and not secured. On 10/24/23 at 11:55 a.m., nursing assistant (NA)-A stated portable oxygen tanks should be stored in the oxygen room. On 10/24/23 at 6:14 p.m., director of nursing (DON) stated portable oxygen tanks should be stored in the oxygen room. If a resident utilized a portable oxygen tank, it should be stored…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-25 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure pharmacist consultant monitored facility's ongoing psychotropic side effect monitoring for 3 of 5 residents (R26, R9, R42) reviewed for unnecessary medications. Findings include: R26's quarterly Minimum Data Set (MDS) dated [DATE] indicated R26 was cognitively intact, had diagnoses of stroke, peripheral vascular disease, dementia, anxiety, depression and psychotic disorder. R26's MDS further indicated resident was not receiving antipsychotic medications. A review of R26's medication orders (print date of 10/25/23) indicated R26 received Risperdal (antipsychotic) 1.25 milligrams (mg) in total daily. R26's Consultant Pharmacist's monthly Medication Review, from 1/05/23 through dated 10/23, indicated only one recommendation was made for a gradual dose reduction of R26's duloxetine (antidepressant - Cymbalta) in February 2023 . R26's physician orders dated (print date of 10/25/23) indicated R26 had an order for Risperdal 1.25 mg on 8/14/23. In…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-25 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure residents were routinely assessed for tardive dyskinesia were collected to allow adequate monitoring of potential side effects for physician ordered antipsychotic medications for 3 of 5 residents (R26, R9, R42) reviewed for unnecessary medication use. Findings include: R26's quarterly Minimum Data Set (MDS) dated [DATE] indicated R26 was cognitively intact, had diagnoses of stroke, peripheral vascular disease, dementia, anxiety, depression and psychotic disorder. R26's MDS further indicated resident was not receiving antipsychotic medications. A review of R26's medication orders (print date of 10/25/23) indicated R26 received Risperdal (antipsychotic) 1.25 milligrams (mg) in total daily (oder date of 8/14/23). In review of R26's medication history the following was noted. R26 was admitted [DATE] with the order for Risperdal 1.25 mg daily. In May 2023, R26's Resperdal wad discontinued and then restarted on 8/14/23 at the same dose. In review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-03-19 · tag F0572 — widespread
    Give residents a notice of rights, rules, services and charges.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure resident rights provided to residents on admission and posted in the facility were up to date. In addition, the facility failed to ensure residents were provided with resident rights during their stay. This deficient practice had the potential to affect any resident in the facility.Findings include:The Combined Federal and State [NAME] of Rights for residents in nursing facilities or skilled nursing facilities was updated effective 1/1/26.During an interview on 3/18/26 at 10:00 a.m., the resident council noted staff didn't review the resident rights at resident council meetings and hadn't for about a year, but they did note the rights were posted on the wall by the elevator.During an observation on 3/18/26 at 11:13 a.m., a resident rights poster, dated December 2015, was posted by first floor elevator. During an interview on 3/18/26 at 1:48 p.m., social worker (SW)-A stated they gave new residents the bill of rights at admission and demonstrated a form, Combined Federal and State [NAME] of Rights…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-03-19 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to have the appropriate funds available for Medicare/Medicaid residents on the evening shift and weekends for 7 of 8 residents (R42, R24, R36, R1, R21, R46, R13) reviewed for personal funds. This had the potential to affect 39 residents who had funds held by the facility in a trust account.Findings include:Aftenro's Trust Transaction History report dated 3/18/26, identified there were 39 residents who had accounts including R42, R24, R36, R1, R21, R46, and R13.R42's quarterly Minimum Data Set (MDS) dated [DATE], identified R42 was cognitively intact.During an interview on 3/16/26 at 2:09 p.m., R42 stated they could not get their money at the weekend because the money was kept in the business office and the business office was not open on the weekends.R24's quarterly MDS dated [DATE], identified R24 was cognitively intact.During an interview on 3/18/26 at 2:18 p.m., R24 stated she had money in an account that the facility managed but stated she had no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

What families pay in MN

Paying with Medicaid

CMS lists this home as Medicaid-certified only — it can accept Medicaid for long-term care, but it is not Medicare-certified, so Medicare will not pay for a short rehabilitation (“skilled nursing”) stay here. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 24E355. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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