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Mayo Clinic Health System - Lake City

500 West Grant Street, Lake City, MN 55041 · Non profit - Corporation · 90 certified beds · (651) 345-1144 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citations — no harm found (F0740, F0744)1 immediate-jeopardy citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$145,117 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (5/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (22) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $145,117 in federal fines (most recent 2026-04-20)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
500 West Grant St · (651) 345-3321 · Call to confirm hours
Pharmacy
223 S Lakeshore Dr · (651) 345-3411 · Call to confirm hours
Grocery
Corner of Lakeshore Dr &, Marion St · (605) 528-3382 · Call to confirm hours
Park
600 N 10th St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.5%18.2%15.4%worse
Long-stay residents who lose too much weight6.0%4.1%5.4%worse
Long-stay residents with a catheter left in their bladder0.9%1.9%0.9%typical
Long-stay residents with a urinary tract infection0.5%2.6%2.0%better
Long-stay residents with depressive symptoms3.5%4.1%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.8%4.0%3.3%better
Long-stay residents whose ability to walk worsened25.7%20.5%16.1%worse
Long-stay residents on antianxiety or hypnotic medication15.8%12.5%18.9%better
Long-stay residents given the seasonal flu vaccine98.4%96.1%95.3%typical
Long-stay residents with pressure ulcers2.9%5.2%4.7%better
Long-stay residents with worsening bladder/bowel control35.3%24.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table9.0%17.1%17.1%better
Short-stay residents who newly got an antipsychotic medication4.6%1.9%1.4%worse
Short-stay residents given the seasonal flu vaccine96.6%82.7%79.4%better
Short-stay residents rehospitalized after admission9.9%23.5%22.6%better
Short-stay residents with an outpatient ER visit23.2%14.8%12.0%worse
Long-stay hospitalizations per 1,000 resident days0.441.611.67better
Long-stay outpatient ER visits per 1,000 resident days4.501.901.80worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

53.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 45 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

53.7%U.S. median 51.5%
Got home and stayed home
10.1%U.S. median 10.7%
Went back to hospital
71.7%U.S. median 56.6%
Met the expected recovery
0.16U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 71.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 46 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 14% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF53.7%CMS range 38.1–66.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.1%CMS range 6.9–15.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge71.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge39.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge69.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay4.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.771.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.38
RN hours/ resident / day
0.79
LPN hours/ resident / day
2.52
Aide hours/ resident / day
4.70
Total nurse hours/ resident / day
0.82
RN hoursweekends
44.4%
Total nursing turnover
20.0%
RN turnover

How full it usually is: this home is certified for 90 beds and averages 60.4 residents a day — about 67% occupied, or roughly 30 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.70 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.38 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.52 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.30 hrs/resident/day on weekends vs 4.86 on weekdays — 12% thinner on weekends. RN hours go from 1.60 to 0.82 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

1
deficiencies at the latest standard inspection (2025-07-31)
9
at the previous standard inspection (2024-06-13)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

22 citations, most serious first. The 13 most serious are shown; the remaining 9 are one tap away and print in full.

  • Immediate jeopardy · J2026-04-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to protect 1 of 1 resident (R1) who had severe cognitive impairment and was unable to give consent for sexual activity from inappropriate sexual touching from R2, who had known history of sexually inappropriate behavior resulting in R2 placing his hand underneath R1's shirt and touching her breast on 4/4/26. This deficient practice resulted in immediate jeopardy (IJ) for R1, as a reasonable person would have experienced severe psychosocial harm, including dehumanization and humiliation as a result of sexual abuse. The Immediate Jeopardy (IJ) began on 4/4/26, when R1's breast was touched by R2 after the facility failed to develop and implement individualized interventions including clearly defined supervision to prevent R2's access to female residents despite a known history of sexually inappropriate behavior. The Administrator and Director of Nursing (DON) were notified of the Immediate Jeopardy (IJ) on 4/16/26 at 1:35 p.m. Immediate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and document reviews, the facility did not assess or analyze trends in falls to determine causal factors or root causes and implemented individualized interventions aimed at preventing or reducing the risk of falls with major injuries for one of three residents (R1) who experienced falls. This resulted in actual harm when R1 suffered two thoracic spinal fractures and hospitalization after he was left unsupervised on the commode and fell. Findings include: R1's After Visit Summary (AVS) dated 2/1/25 to 2/20/25, identified R1 had a newly diagnosed stroke with left sided hemianopsia (loss of vision in half of visual field) hemiparesis (weakness on one side of body), left sided neglect, and right gaze deviation (condition where the right eye deviates to one side and there's difficulty looking to the opposite side). Further identified R1 had safety considerations due to R1's cognition identified he had poor safety awareness, poor attention/concentration and poor judgement. R1's Fall Risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-12-18 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure medications were administered to the correct resident for 1 of 3 residents (R1) reviewed for medication errors. This failure resulted in actual harm when R1 became hypotensive that required treatment in the emergency department (ED) and ongoing symptom monitoring and treatment. The facility had implemented appropriate corrective action prior to the onsite investigation so the deficiency is being cited at past non-compliance. Findings include: R1's quarterly Minimum Data Set (MDS) dated [DATE], identified R1's cognition was intact and had diagnoses of chronic kidney disease stage 3b (moderate to severe loss of kidney function) and hyponatremia (low blood sodium). R1's order summary dated 11/18/24, identified R1 was to receive the following oral medications in the morning: acetaminophen (for back pain)1000 milligrams (mg), aspirin (for stroke prophylaxis) 81 mg, citalopram (for depression)10 mg, and multivitamin. R1's medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-04-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of resident-to-resident sexual abuse involving 2 of 2 residents (R1) and (R2) to law enforcement, in accordance with established policies and procedures for abuse. Findings include:R1's Face sheet printed 4/16/26, identified R1 had diagnoses of dementia and anxiety disorder.R1's quarterly Minimum Data Set (MDS), dated [DATE], identified that R1 had severe cognitive impairment and used a Wanderguard daily.R1's care plan, revised 8/26/25, identified a focus of risk for vulnerability related to recent placement, impaired cognition, and limited mobility. Interventions, dated 7/30/25, identified that any suspicion of maltreatment was to be reported per facility policy, a safe environment was to be maintained, and suspected incidents of abuse were to be reported to the supervisor.R2's face sheet, printed 4/16/26, identified that R2 had diagnoses of dementia and unspecified mood disorder.R2's quarterly MDS, dated [DATE], identified that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-20 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a thorough investigation of an allegation of resident-to-resident sexual abuse for 2 of 2 residents (R1) and (R2), including failure to complete staff and resident interviews and failure to fully assess the circumstances surrounding the incident, reviewed for abuse.Findings include:R1's Face sheet printed 4/16/26, identified R1 had diagnoses of dementia and anxiety disorder.R1's quarterly Minimum Data Set (MDS), dated [DATE], identified that R1 had severe cognitive impairment and used a Wanderguard daily.R1's care plan, revised 8/26/25, identified a focus of risk for vulnerability related to recent placement, impaired cognition, and limited mobility. Interventions, dated 7/30/25, identified that any suspicion of maltreatment was to be reported per facility policy, a safe environment was to be maintained, and suspected incidents of abuse were to be reported to the supervisor.R2's face sheet, printed 4/16/26, identified that R2 had diagnoses of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain a complete and accurate medical record for 1 of 1 resident (R2) when staff did not consistently document episodes of sexually inappropriate comments toward staff, resulting in gaps in behavioral tracking and an inability to accurately evaluate the frequency and severity of R2's behaviors, reviewed for abuse.Findings include:R2's face sheet, printed 4/16/26, identified that R2 had diagnoses of dementia and unspecified mood disorder.R2's quarterly MDS, dated [DATE], identified that R2 had severe cognitive impairment and was independent with wheelchair mobility.R2's behavior care plan focus, revised 4/7/26, identified R2 had behavioral instances of inappropriately sexual touching toward another resident on 9/17/23 and 4/4/26 in the Country View (CV) common area. R2 was identified as being at risk for alteration in behavior due to a diagnosis of dementia and was unable to recall the incidents. The care plan further identified R2 occasionally made…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to comprehensively assess sling/harness sizes according to manufacturer's instructions to ensure safe transfers for 2 of 2 residents (R1 and R3) who utilized mechanical lifts sit to stand lift and full body mechanical lifts for transfers.Findings include:R1's quarterly Minimum Data Set (MDS) dated [DATE], indicated R1's cognition was intact, with diagnoses of generalized anxiety disorder, diabetes, morbid obesity and heart failure. Further indicated an impairment in range of motion (ROM) on both sides of upper and lower extremities and required extensive assist of 2 staff with transfers and used a motorized wheelchair for mobility. R1's Occupational Therapy (OT) treatment encounter note, dated 3/5/24, identified R1 was discharging from OT due to goals met and maximum potential reached. Recommendation for EZ stand use to get to/from chair and toileting (Hoyer (brand of full body lift) as needed). OT note did not identify the size of sling R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure enhanced barrier precautions (EBP) were implemented with the use of personal protective equipment (PPE) during high-contact resident care activities for 1 of 1 residents (R5) who had a foley catheter, and failed to ensure shared resident equipment was disinfected between uses. Findings include: R5's annual Minimum Data Set (MDS) assessment dated [DATE], identified intact cognition, and substantial/maximal assist was required for bathing and dressing. R5 had an indwelling catheter and diagnoses of severe obesity, heart failure and renal insufficiency. R5's Incontinence/Indwelling Catheter Care Area Assessment (CAA) dated 6/12/25, was triggered due to assistance needed with toileting and an indwelling catheter was required. R5's care plan dated 2/10/25, identified EBP indefinitely due to foley catheter use. Required PPE included gloves and gown prior to the high-contact care activity; Face protection may also be needed if performing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to provide the required written Skilled Nursing Facility Advanced Beneficiary Notice (SNFABN) and Notice of Medicare Non-Coverage (NOMNC) forms to 3 of 3 residents (R2, R162, R258) reviewed whose Medicare A coverage ended and then remained in the facility and/or discharged home. Findings include: R2 R2's Centers for Medicare and Medicaid Services (CMS)-10123 (NOMNC) identified a last covered day (LCD) of 3/13/24. NOMNC indicated community support manager (CSM) called family member (FM)-A, who was also R2's power of attorney (POA), on 3/11/24 to notify that skilled services would be ending on 3/13/24 with financial liability being on 3/14/24. NOMNC lacked signature of FM-A acknowledging notification of services ending. R2's undated Census Records listing identified on 4/14/24, R2's payer source changed from Medicare Part A to Private Pay, and remained in the facility. R2's SNFABN lacked signature acknowledging that FM-A had received and understood the notice. SNFABN indicated beginning on 3/14/24, estimated cost of room and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete the Minimum Data Set (MDS) for 1 of 1 resident's reviewed for wandering. Findings include: R26's admission MDS dated [DATE], indicated severe cognitive impairment, physical and verbal behaviors with rejection of care. Wandering with no significant risk. Wanderguard in place. R26's quarterly MDS dated [DATE] indicated severe cognitive impairment, physical and verbal behaviors directed toward others. No documented wandering. Wanderguard in place. R26's provider orders included mirtazapine (medication for depression and sleep), buspirone (medication for anxiety). R26's diagnoses list included delusional disorders and dementia with anxiety. R26's elopement careplan indicated history of elopement at previous facility in addition to multiple attempts to exit current faciliy with increased wandering during episodes of delusional thoughts. Facility progress notes reviewed from 3/20/24 through 3/27/24 indicated on 3/22/24 R26 attempted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure medications were administered per physician's order for 1 of 1 resident (R40) reviewed for assessment prior to medication administration. Findings include: R40's admission Minimum Data Set (MDS) dated [DATE], identified R40 had intact cognition and required assistance with all activities of daily living (ADLs). R40's diagnoses included chronic combined systolic and diastolic heart failure (heart failure that occurs when the heart has trouble relaxing between beats), atrial fibrillation (abnormal electrical impulses suddenly start firing in the atria), heart failure (condition that develops when your heart doesn't pump enough blood for your body's needs), hypertension (pressure in your blood vessels that is too high), obstructive sleep apnea (intermittent airflow blockage during sleep) and chronic obstructive pulmonary disease (lung disease causing restricted airflow and breathing problems). During review of R40's electronic health record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide timely assistance with repositioning to promote healing of pressure ulcer for 1 of 1 resident (R4) in accordance with the individualized care plan. Findings include: R4's annual Minimum Data Set (MDS) dated [DATE], identified R4 had moderately impaired cognition and required assistance with all activities of daily living (ADLs). R4's diagnoses included non-traumatic brain dysfunction (brain damage caused by internal factors), atrial fibrillation (abnormal heart rhythm), heart failure (syndrome cause by an impairment in the heart's ability to fill with and pump blood), renal insufficiency/failure (kidneys are functioning poorly), diabetes mellitus (disease that affect how the body uses blood sugar (glucose)), non-Alzheimer's dementia (loss of memory and other intellectual functions severe enough to cause problems in one's abilities to perform their usual activities), seizure disorder or epilepsy (disorder of the nervous system…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to investigate, review and analyze underlying causes of resident's anxiety and agitation for 1 of 1 resident (R24) who was reviewed for behaviors. Findings include: R24's significant change Minimum Data Set (MDS) dated [DATE], identified R24 had moderate cognitive impairment and diagnoses included dementia, repeated falls, malignant neoplasm of the prostate, weakness, hematuria and recent urinary tract infection. R24 required setup or clean up with personal hygiene and toileting and supervision or touch assist with ambulation. R24 had exhibited behaviors of physical, verbal and other behaviors one to three days during the observation period and wandered daily. R24's behaviors were identified as potentially harmful to himself or others. R24's care plan with review date 6/5/24, identified R24 was at risk for wandering and elopement as he had tried to exit the facility. R24 had impaired cognitive function due to diagnosis of dementia.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 9 citations
  • Potential for harm · D2024-06-13 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow up on provider orders for 1 of 1 (R26) residents reviewed for dementia care. Findings include: A quarterly Minimum Data Set (MDS) dated [DATE], indicated R26 had a BIMs (test to assess cognitive impairment) score of 04 indicating severe cognitive impairment. No functional limitation in range of motion, history of falls, received antidepressants, antianxiety, and antipsychotic medication. R26's physician orders included mirtazapine (medication for depression that helps with sleep) and buspirone (medication used to treat anxiety). R26's diagnoses list included delusional disorders and dementia with anxiety. R26's elopement careplan, revised [DATE], indicated R26 was at risk for elopement due to dementia. R26 had a history of attempting to leave previous facility and wandering might increase with delusional thoughts, had wanderguard in place and, has history of going into other residents' rooms. It further indicated R26 has attempted to exit the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure proper hand hygiene was completed when assisting with therapy for 1 of 2 residents (R38) whose therapy care was observed. In addition, the facility failed to ensure soiled and potentially contaminated laundry was sorted in a manner to reduce the risk of cross contamination and subsequent infection spread. These findings had the potential to affect all 58 residents who utilized laundry services. Findings include: R38's admission Minimum Data Set (MDS) dated [DATE], identified R38 had intact cognition and diagnoses included fracture of left humerus and femur and enterocolitis due to clostridium difficile (C-Diff). R38 required moderate assist with grooming and hygiene, was dependent with transfers and frequently incontinent of bowel. R38's progress note dated 6/12/24, 1:25 p.m. identified R38 continued to have loose, watery stools due to C-Diff infection. On 6/11/24, at 11:00 a.m. R38 was observed sitting in his wheelchair in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 1 of 5 residents (R40) reviewed for immunizations were offered and/or provided the pneumococcal vaccine series as recommended by the Centers for Disease Control (CDC) to help reduce the risk of associated infection(s). Findings include: A CDC Pneumococcal Vaccine Timing for Adults feature, dated 3/15/2023, identified various tables when each (or all) of the pneumococcal vaccinations should be obtained. This identified when an adult over [AGE] years old had received the complete series (i.e., PPSV23 and PCV13; see below) then the patient and provider may choose to administer Pneumococcal 20-valent Conjugate Vaccine (PCV20) for patients who had received Pneumococcal 13-valent Conjugate Vaccine (PCV13) at any age and Pneumococcal Polysaccharide Vaccine 23 (PPSV23) at or after [AGE] years old. R40's face sheet, dated 6/12/24, indicated she was [AGE] years old. The immunization record, dated 6/13/24, indicated she received a PPSV23 on 8/8/2012…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-06 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to obtain informed consent for a psychotropic medication (medication that affects behavior, mood thought or perception) for 1 of 1 residents (R1) reviewed for neglect in relation to medications. Findings include: R1's admission, Minimum Data Set (MDS), dated [DATE], indicated R1's cognition was moderately impaired. R1's diagnoses included stroke, hemiplegia (paralysis on one side of body), diabetes and stage four kidney disease. Further the MDS indicated R1 to had delusions, physical, verbal, and other behaviors for one to three days. R1's nurse practioner provider note dated 10/17/23, indicated R1 to be confused and very pleasant. Reported of yelling and swinging at staff while trying to help R1 get her clothes rearranged. Therapy indicated R1 can't focus on a single task with difficulty to redirect and had struggles with sleep. The note indicated a new order to restart melatonin (sleep supplement), start mirtazapine (antidepressant) 7.5 milligrams (mg)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure allegations of staff to resident abuse were immediately reported to the State Agency (SA) no later than 2 hours after the knowledge of the allegation of abuse, for 1 of 1 residents (R1) reviewed for abuse. Findings include: Facility reported incident (FRI) submitted on 11/6/23 at 11:46 a.m., identified that on 10/21/23 at 6:03 p.m., the facility was notified by the emergency room (ER) nurse practitioner (NP)-A that an unidentified staff person at the facility manhandled R1 and they have it on video. The report further indicated the ER staff refused to show the facility the footage without a subpoena, facility interviewed staff that worked that weekend with R1 and were unable to find an alleged perpetrator (AP). R1's admission, Minimum Data Set (MDS), dated [DATE], indicated R1's cognition was moderately impaired. R1's diagnoses included stroke, hemiplegia (paralysis on one side of body), diabetes and stage four kidney disease. Further indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-06 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to notify the Long-Term Care (LTC) ombudsman of a facility-initiated transfer for 1 of 1 residents (R1) who was transferred to an acute care facility on an emergency basis reviewed for hospitalization. Findings include: R1's admission, Minimum Data Set (MDS), dated [DATE], indicated R1's cognition was moderately impaired and had diagnoses to include stroke, hemiplegia (paralysis on one side of body), diabetes and stage four kidney disease. Further indicated R1 to have delusions, physical, verbal, and other behaviors for one to three days. R1's progress note dated 10/21/23 at 7:15 p.m., indicated staff had called security guard (SG)-A and was sitting with R1 by large TV. Licensed practical nurse (LPN)-A came down the hallway, R1 did seem a little calmer. R1 entered back into hallway and began to yell at other residents and staff. LPN-A had placed a call to on call provider and agreed that R1 should go over to ER and be placed on 72-hour hold, as R1 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-06 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a written notice of bed hold was provided in a timely manner for 1 of 1 resident (R1), reviewed for hospitalization. Findings include: R1's admission, minimum data set (MDS), dated [DATE] indicated R1's cognition was moderately impaired and had diagnosis to include stroke, hemiplegia (paralysis on one side of body), diabetes and stage four kidney disease. Further indicated R1 to have delusions, physical, verbal, and other behaviors for one to three days. R1's progress note dated 10/21/23 at 7:15 p.m. indicated staff had called security guard (SG)-A and was sitting with R1 by large TV. Licensed practical nurse (LPN)-A came down the hallway, R1 did seem a little calmer. R1 entered back into hallway and began to yell at other residents and staff. LPN-A had placed a call to on call provider and agreed that R1 should go over to ER and be placed on 72-hour hold, as R1 had this type of behavior most of the day. LPN-A placed call to ER and talked with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-06 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to readmit a resident (R1) to return to the facility after a transfer to the attached hospital emergency department (ED) for an increase in R1's behaviors for the third time in less than 24 hours. The facility would not allow R1 to return to the facility even though R1 was deemed medically stable, and the facility was able to meet the needs of the resident as identified by their facility assessment. Findings include: R1's after visit summary (AVS), dated 10/10/23, indicated on 9/26/23 R1 was admitted for a stroke and presented with altered mental status. During the hospital course on 9/27/23, R1 pulled out her nasogastric (NG) tube, restraints were placed and R1 improved but struggled with following and understanding commands. On 9/29/23, R1 had goal directed questions, but was paranoid. R1 had intravenous (IV) contrast and poor oral intake resulting in acute on chronic kidney disease. R1 had two unresponsive episodes with an incontinent bowel movement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-06-13 · tag F0576 — pattern
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and observation the facility failed to ensure residents received mail timely on weekends. This has the potential to affect all residents in the facility who receive mail. Findings include: During interview on 6/11/2024 at 9:46 A.M., R7 stated she did not believe mail was delivered on Saturdays, mail was delivered by the activities staff. R1 stated she does not get mail often so she was unsure if mail was delivered Saturdays. R28 stated his mail was delivered to family. During an interview on 6/12/2024 at 11:00 A.M., the activities director (A-A) stated her department was responsible for delivering mail to the residents. Her staff occasionally worked on weekends, however, did not think mail was delivered to the facility on weekends. She verified with the receptionist mail was not delivered on weekends and was held for delivery until the following Monday. During interview on 6/13/2024 at 8:52 A.M., the receptionist stated mail was not delivered to the facility on weekends because there was no staff at the desk to receive it. The decision was made to hold mail to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$145,117 in federal fines across 2 penalties.

  • $112,978 — penalty dated 2026-04-20
  • $32,139 — penalty dated 2025-04-03

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
ALIX, JAYIndividualMANAGING CONTROL - GOVERNING BODYsince 04/24/1998
ANIL, GOKHANIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
ARCHER, LISAIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
BAICKER, KATHERINEIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
BAKER, DOUGLASIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
BARTLETT, BRIANIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
BEAHRS, TAYLORIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
BILICIC, GEORGEIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
BROWN, SALLYIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
BURNS, URSULAIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
CAINE, NATALIEIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
CALLSTROM, MATTHEWIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
COMFERE, NNEKAIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
DAHLEN, DENNISIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
DAVIS, JEDIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
DAVIS, RICHARDIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
DIDEHBAN, ROSHANAKIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
DUNN, AJANIIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
FAMUYIDE, ABIMBOLAIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
FARRUGIA, GIANRICOIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
FONSECA, RAFAELIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
FRANCIS, JAMESIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
GERBERDING, JULIEIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
GORMAN, PAULIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
GRAY, RICHARDIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
HARA, AMYIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
HARRIS, ALBERTIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
HUBERT, SHERRYIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
KANUGA, MANSIIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
KEILMAN, DENAIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
KHAN, SYEDIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
KROSCH, TARAIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
LYNCH, BRIANIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
MCLAUGHLIN, SARAHIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
MILLER, MORRISIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICERsince 01/01/2025
PAUL, TRAVISIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
PECK, KRISTINIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
PERETSMAN, NANCYIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
POWELL, MICHAELIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
REMY, DONALDIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
RIHAL, CHARANJITIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
ROBERTS, ROBINIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
ROBO, JAMESIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
ROTHBLATT, MARTINEIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
SCHMIDT, ERICIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
SHANNON, MICHAELIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
SMITH, CHARLESIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
SWEENEY, ANNEIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
THIELEN, KENTIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
WILLIAMS, AMYIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
ZORN, CHRISTINAIndividualMANAGING CONTROL - GOVERNING BODYsince 04/28/1998
ANDERSON, TRENTIndividualCORPORATE DIRECTORsince 01/01/2025
DURAND, KATHLEENIndividualCORPORATE DIRECTORsince 07/01/2023
FLATTUM, BETHANIEIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 01/01/2021
FOSS, RANDYIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2017
HINDERAKER, KATIEIndividualCORPORATE DIRECTORsince 07/10/2025
KRAMER, MEGANIndividualCORPORATE DIRECTORsince 02/01/2026
SEXTON OLIVER, TRACYIndividualCORPORATE DIRECTORsince 01/01/2018
SMITH, JOSHUAIndividualCORPORATE DIRECTORsince 01/01/2022
GHOSH, KARTHIKIndividualCORPORATE OFFICERsince 11/13/2025
GULDEN, CHRISTOPHERIndividualCORPORATE OFFICERsince 01/01/2021
SCHRUTH, TARYNIndividualCORPORATE OFFICERsince 11/13/2025
EBENEZER MANAGEMENT SERVICES INCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 10/25/2005
MAYO CLINICOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/1998
ANDERSON, BRETTIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2024
HARNISCH, MACKENZIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2018
WILLETT, TODDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2016

CMS files one row per role, so the 73 rows in the source record cover these 67 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245218. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-31, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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