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Olivia Restorative Care Center

1003 West Maple Avenue, Olivia, MN 56277 · For profit - Corporation · 60 certified beds · (320) 523-1652 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Abuse/neglect citation on record (F0606) — cited Mar 20244 immediate-jeopardy citations
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • it has an abuse, neglect, or exploitation citation (F0606), cited Mar 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 4 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (59%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 1 of 5

Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
231 2nd St W · (320) 848-6294 · Call to confirm hours
Pharmacy
801 E Depue Ave · (320) 523-2110 · Call to confirm hours
Grocery
1002 W Lincoln Ave · (320) 523-1626 · Call to confirm hours
Park
808 E Evergreen Ave · (320) 523-1297 · Typically dawn to dusk
Place of worship
815 E Lincoln Ave · (320) 523-2711

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.1%18.2%15.4%worse
Long-stay residents who lose too much weight6.1%4.1%5.4%worse
Long-stay residents with a catheter left in their bladder1.8%1.9%0.9%typical for the state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection2.8%2.6%2.0%worse
Long-stay residents with depressive symptoms16.2%4.1%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.7%4.0%3.3%better
Long-stay residents whose ability to walk worsened24.8%20.5%16.1%worse
Long-stay residents on antianxiety or hypnotic medication24.8%12.5%18.9%worse
Long-stay residents given the seasonal flu vaccine70.0%96.1%95.3%worse
Long-stay residents with pressure ulcers5.1%5.2%4.7%typical
Long-stay residents with worsening bladder/bowel control22.5%24.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table19.6%17.1%17.1%worse
Short-stay residents who newly got an antipsychotic medication14.9%1.9%1.4%worse
Short-stay residents given the seasonal flu vaccine42.2%82.7%79.4%worse
Short-stay residents rehospitalized after admission28.0%23.5%22.6%worse
Short-stay residents with an outpatient ER visit8.6%14.8%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.2%U.S. median 10.7%
Went back to hospital
0.13U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
<0.01hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 9% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 6.9–15.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.091.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.73
RN hours/ resident / day
0.41
LPN hours/ resident / day
2.49
Aide hours/ resident / day
3.62
Total nurse hours/ resident / day
0.55
RN hoursweekends
58.7%
Total nursing turnover
70.0%
RN turnover

How full it usually is: this home is certified for 60 beds and averages 44.5 residents a day — about 74% occupied, or roughly 16 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.62 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.73 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.49 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.20 hrs/resident/day on weekends vs 3.79 on weekdays — 16% thinner on weekends. RN hours go from 0.80 to 0.55 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 59% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-07-10)
7
at the previous standard inspection (2024-09-26)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 16 most serious are shown; the remaining 24 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-05-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide assessed supervision needs for 2 of 3 residents (R1, R4) who were at risk for elopement. R1 was able to leave the facility undetected for one hour despite having a wander guard on, which resulted in an immediate jeopardy (IJ). The IJ began on 5/21/25, when R1, while wearing a wander guard bracelet, successfully eloped from the building without the alarm sounding. R1 was allowed out of the locked front entrance by an unknown responsible party (had the pin code to the locked door), crossed a highway, and was found by community members approximately one mile from the facility an hour later, winded but unharmed. The administrator, director of nursing (DON), and nurse consultant were notified of the immediate jeopardy on 5/29/25 at 9:30 a.m. The immediate jeopardy was removed on 5/29/25, but noncompliance remained at the lower score and severity of D, which indicated no actual harm with potential for more than minimal harm which is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Immediate jeopardy · Jcited before2025-05-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to comprehensively assess supervision needs, develop individualized person-centered interventions to mitigate risks and hazards for 1 of 3 residents (R1) reviewed for elopement risk. This resulted in an immediate jeopardy (IJ) when R1 left the facilty without staff knowledge and was found 12 blocks away, unharmed by a community member. The immediate jeopardy began on 5/5/25 when R1 left the facility and was found by a community member several blocks away confused, and returned to the facility by local police. The IJ was identified on 5/8/25. The administrator, director of nursing (DON), director of operations, and director of clinical operations were notified of the immediate jeopardy on 5/8/25 at 5:10 p.m. The immediate jeopardy was removed on 5/12/25, but noncompliance remained at the lower scope and severity level of D, which indicated no actual harm with potential for more than minimal harm that is not immediate jeopardy. Findings…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Lcited before2025-04-09 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to implement infection control strategies for respiratory protection to mitigate the risk and spread of Respiratory Syncytial Virus (RSV- an infection of the respiratory tract). As a result, the facility developed an outbreak where 8 residents (R10, R13, R14, R11, R12, R17, R6, and R16) tested positive for RSV and 3 residents were suspected to have RSV (R15, R7, R18); 2 residents (R10 and R12) were seen in the emergency department (ED) and 3 residents (R11, R13, and R14) were hospitalized at a higher level of care. This resulted in a system wide failure in infection control procedures to prevent the spread of illness within the facility resulting in an immediate jeopardy (IJ) which placed all residents at a high likelihood of serious illness and/or death by contracting a communicable respiratory disease. The Immediate Jeopardy (IJ) began on 3/23/25 when R10 tested positive for RSV and the facility failed to implement infection control…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-04-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to comprehensively assess falls for root cause, revise the care plan and implement appropriate interventions to prevent and/or reduce the risk of falls with major injury for 2 of 3 residents (R20, R22) who had falls. This resulted in an immediate jeopardy for R20 who had a history of traumatic brain injuries and sustained a fall that resulted in a subdural hematoma and was hospitalized . The IJ began on 3/28/25 after R20 had a fall, the facility failed to assess and implement appropriate interventions to prevent/mitigate risk for falls which resulted in R20's fall on 4/4/25 in which R20 suffered an intercranial brain injury and hospitalization. The Administrator, director of nursing (DON) were notified of the IJ on 4/8/25 at 6:32p.m. The immediate jeopardy was removed on 4/9/25 at 4:40 p.m., but non-compliance remained at the lower scope and severity level D, which indicated no actual harm with the potential for more that minimal harm that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-08-20 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and document review, the facility failed to correctly transcribe medication orders according to physician instructions, for 2 of 4 (R10 and R11) residents reviewed for transcription of orders. This error resulted in R10 missing four doses of her long- acting insulin that led to her re hospitalization to intensive care units (ICU) due to diabetic ketoacidosis (DKA), a serious complication of diabetes. Findings include:R10's face sheet, undated, identified she was admitted to the facility on [DATE] with diagnoses of type one diabetes (dependent on insulin to control blood sugars).R10's hospital Discharge summary dated [DATE], indicated R10 was admitted to ICU on 8/11/25, for DKA and septic shock from a urinary tract infection (UTI). R10's insulin regime was readjusted at discharge.R10's hospital discharge orders dated 8/14/25, indicated to inject subcutaneously (SQ) 25 units of insulin glargine (Lantus)100 units/milliliter, every evening.R10's electronic medical record (eMAR), dated for August…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-02-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to complete an assessment including, vital signs and general condition, when a change in condition was reported to a nurse for 1 of 3 (R1) residents reviewed for quality of care. This resulted in harm for R1 who continued to decline and later that day required emergency medical care and passed away. Findings include: R1's admission Minimum Data Set (MDS), dated [DATE], indicated R1 had diagnoses of multiple sclerosis, sepsis (a serious infection), and acute ischemia of the intestine (when the blood flow to the intestine is suddenly cut off). R1's MDS indicated she required substantial assistance with all activities of daily living (ADLs) and was cognitively intact. R1's care plan, dated [DATE], indicated R1 was dependent on staff assistance for bed mobility, dressing and personal hygiene. R1's care plan indicated she was dependent on the assistance of staff to pivot transfer to/from the bed to the wheelchair or commode. A Physicians Order for Life…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to report an allegation of abuse timely to law enforcement and the State Agency for 1 of 1 resident (R1) reviewed for allegations of abuse.Findings include: A Vulnerable Adult Maltreatment Report submitted to the State Agency on 11/23/25, alleged staff to resident sexual abuse when on 11/21/25, R1 reported that on 11/4/25, during his bath, nursing assistant (NA)-A put her fingers in his rectum, washed his genitals too long, and gave him an erection. R1 reported this embarrassed him. This incident was reported to the director of nursing (DON), and assistant director of nursing (ADON) on 11/21/25. The DON verbalized awareness of the alleged abuse and had done an investigation. The report noted the alleged sexual abuse had not been previously reported to law enforcement. R1's quarterly minimum data set (MDS) dated [DATE], identified R1 had intact cognition, required staff assist with transferring, toileting, dressing, and showering. R1 diagnoses included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-07-10 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to have licensed nursing coverage on staff for 24 hours a day, based on payroll and other verifiable, auditable data during 1 of 1 quarter reviewed - Quarter 2, 2025, (January 1 to March 31st), to the Centers for Medicare and Medicaid Services (CMS), according to specifications established by CMS. This had the potential to affect all 39 residents living in the facility.Findings include: Review of the 2/09/25, Daily Assignment Sheet identified 1 charge nurse was assigned for the day and 1 charge nurse for the evening shift (minimum 12 hr. shifts). Licensed practical nurse (LPN)-E was listed as having worked the day shift. Registered nurse (RN)-C was listed as having worked the night shift. Review of 2/09/25, Individual Daily Staffing [NAME] Report 1702D identified the facility data submitted for Provider Based Journal (PBJ) noted of the floor staff working that day, there was noted to be 1 registered nurse (RN-C), and 1 contract LPN (LPN-E) captured for hours worked. Review of 2/09/25, staff timesheet punches provided by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-10 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a registered nurse (RN) was on duty a minimum of 8 consecutive hours per day, 7 days per week, for 6 of 90 days reviewed. This had the potential to affect all 39 residents living in the facility.Findings include: Review of the facility schedule and timesheets for January 2025, February 2025, and March 2025 identified on:1) January, there was no RN coverage for 2 of 31 days: 1/24/25 and 1/31/25.2) February, there was no RN coverage for 3 of 28 days: 2/09/25, 2/14/25, 2/15/25.3) March, there was no RN coverage for 1 of 31 days: 3/02/25. Interview on 7/10/25 at 9:53 a.m., with director of nursing (DON) identified the facility had revised staffing hours according to resident care needs. Nursing staff hours was reviewed and discussed every day at their interdisciplinary team (IDT) meetings and communicated with the administrator. DON would expect nursing schedules to be reviewed daily, identify gaps of nursing coverage, and communicate those concerns effectively to reduce inadequate staffing on the units. Interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-07-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure infection control practices were maintained to ensure dietary staff were wearing a hair net and/or beard nets while in 1 of 1 kitchen and during meal services. The facility also failed to ensure 1 of 2 dining room refrigerators remained clean, and food was dated within the refrigerator to ensure it was not used beyond expiration. Additionally, the facility failed to ensure all Chlorine test strips for monitoring the dishwasher chemical level were not expired. Findings include:Observation and interview on 7/7/25 at 11:32 a.m., identified upon entrance to the kitchen for initial tour, dietary aide (DA)-A was preparing drinks for transportation to the dining rooms for the noon meal. DA-A had no hair net on. DA-A reported she was supposed to be wearing a hair net and there was no reason she did not have it on. Observation and interview on 7/7/25 at 11:40 a.m., cook (C)-A was standing behind the steam table outside of the north dining room and dishing up food for residents' noon meal. C-A had a hair net…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-07-10 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to implement 1 of 1 facility assessment and ensure the required nursing staff were scheduled and working to provide care and services to residents. Findings include: Review of the 2/09/25, Daily Assignment Sheet identified 1 charge nurse was assigned for the day and 1 charge nurse for the evening shift (minimum 12 hr. shifts). Licensed practical nurse (LPN)-E was listed as having worked the day shift. Registered nurse (RN)-C was listed as having worked the night shift. Review of 2/09/25, Individual Daily Staffing [NAME] Report 1702D identified the facility data submitted for Provider Based Journal (PBJ) noted of the floor staff working that day, there was noted to be 1 registered nurse (RN-C), and 1 contract LPN (LPN-E) captured for hours worked. Review of 2/09/25, staff timesheet punches provided by the facility identified only RN-C was clocked in as having worked. There was no way to verify LPN-E had worked the hours documented on the assignment sheet and as captured in the PBJ. Review of the facility schedule and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-07-10 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to submit accurate staffing data based on payroll and other verifiable, auditable data during 1 of 1 quarter reviewed - Quarter 2, 2025, (January 1 to March 31st), to the Centers for Medicare and Medicaid Services (CMS), according to specifications established by CMS. This had the potential to affect all 39 residents living in the facility.Findings include: JANUARYReview of the 1/24/25, Daily Assignment Sheet identified 1 charge nurse as noted to be on the day shift, 1 charge nurse on the evening shift, and 1 nurse for RN coverage. Review of 1/24/25, staff timesheets identified:1) Licensed practical nurse (LPN)-B had worked 06:59 a.m. to 11:36 a.m. and 11:59 a.m. to 9:06 p.m., for a total of 13.62 hours.2) LPN-C had worked 06:00 a.m. to 7:40 p.m., for a total of 12.67 hours.3) RN-C had worked 06:03 p.m. to 06:30 a.m., the next day for a total of 11.45 hours. Review of the 1/24/25, Individual Daily Staffing- 1702D [NAME] Report identified 1 LPN with 13.62 captured hours, and 1RN with 13.0 captured hours. FEBRUARYReview of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-10 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to disinfect 1of 2 glucometers (capillary blood glucose sampling device) after use to prevent transmission of blood borne diseases. Additionally, the facility failed to complete accurate staff illness surveillance for 2 of 2 staff. Findings include: Observation on 7/9/25 at 7:43 a.m., with registered nurse (RN)-A identified RN-A gathered the glucometer from the treatment cart to check R15’s blood sugar. RN-A used a lancet to prick R15’s finger to obtain a blood sample to test R15’s blood sugar with the glucometer. RN-A exited R15’s room and walked back to the treatment cart where she placed the used lancet in the sharp’s container and the glucometer back in the drawer next to another resident’s glucometer without first disinfecting it. She walked back to the nurse’s station to chart the blood sugar and check to see if R15 required any sliding scale insulin. Interview on 7/9/25 at 7:55 a.m., RN-A stated she had meant to disinfect the glucometer, but she had gotten “nervous and forgot”. RN-A then opened the treatment cart and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-10 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to update code status for 1 of 16 resident (R40) who requested to have his code status changed.Findings include:Document review on [DATE] at 4:51 p.m., R40 was identified to be a full code (Cardiopulmonary Resuscitation (CPR)) noted on his electronic medical record dashboard. Review of R40's Provider Orders for Life-Sustaining Treatment (POLST) signed by the resident and the physician identified he had changed his code status on [DATE] from CPR to Do not resuscitate (DNR).Interview on [DATE], at 2:00 p.m., with licensed practical nurse (LPN)-A identified if a resident's heart stops, they look at the dashboard to check code status, she explained the dashboard is at the top of a resident's main page in Point Click Care (PCC). PCC is the electronic system the facility uses for resident medical records. LPN-A opened R40's PCC main page and identified his code status is CPR. She identified when a resident is admitted they complete a Provider…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-30 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to have a system to ensure residents who were cognitively intact, and not an elopement risk could freely enter and exit the facility for 1 of 1 residents (R5) reviewed for resident rights. Findings include: R5' Face sheet dated 5/27/25, indicated R5 was admitted to the facility on [DATE] and his diagnoses included osteonecrosis (death of bone tissue due to a lack of blood supply) and alcohol dependence. R5's Elopement Risk Evaluation dated 5/23/25, indicated R1 was not at risk for elopement and current interventions included a check in and out log. R5's care plan dated 5/23/25, indicated resident was a low elopement risk and was a smoker. Further, R5's care plan indicated he was independent with locomotion in his wheelchair. On 5/27/25 at 11:50 a.m., upon entering the facility, the entrance door was observed to be locked and there was a doorbell to ring. Staff appeared and typed in a code to unlock the door. On 5/29/25 at 9:49 a.m., R5 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2025-05-30 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure contracted resident care staff were competently trained on facility resident procedures, as well as provided access to electronic medical records (EMR) to implement person-centered resident care needs, interventions related to resident care to ensure safety and reduce the risk of complication (i.e. elopement). This had the potential to affect all 46 residents currently residing in the facility. Findings include: On 5/28/25 at 9:17 a.m., nursing assistant (NA)-D stated her first shift working at the facility was on 5/21/25. NA-D stated she received no training for the facility prior to the start of her shift and did not have access to any of the resident's care plans until management arrived at the facility at approximately 9:00 a.m. On 5/28/25 at 3:40 p.m. director of nursing (DON) stated contracted agency staff were expected to complete the packet that was printed and placed at the front desk before they would start working on the floor. Further, DON stated they would be assigned a staff member to assist them…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 24 citations
  • Potential for harm · D2025-05-12 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to implement their Abuse, Neglect, and Exploitation and Elopements and Wandering Resident policy for 1 of 3 (R1) residents reviewed for elopement. Findings include: R1's quarterly Minimum Data Set (MDS) dated [DATE], indicated R1 had moderate cognitive impairment, was independent with activities of daily living and mobility, did not have any behaviors of wandering, exit seeking, and did not wear any exit alarms. During observation and interview on 5/7/25 at 3:45 p.m., R1 was observed lying in bed with a wanderguard on his left ankle under his sock. R1 indicated a couple of days prior he was able to flee the facility and was gone for about an hour before the cops busted him and made him go back to the facility. R1 further identified, he used a fingernail file to cut his bracelet (wanderguard) off his ankle; had breakfast, no one had noticed his bracelet was off and he watched the door until no one was watching; he pushed the door open, and stated, he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-12 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure an elopement from the facility was recognized and reported to the State Agency (SA) for 1 of 1 resident (R1) reviewed for elopement. Findings include: During observation and interview on 5/7/25 at 3:45 p.m., R1 was observed lying in bed with a WanderGuard (a bracelet wander management system that ensures resident safety with customizable door access) on his left ankle under his sock. R1 stated a couple of days prior he was able to flee the facility, and was gone for about an hour before the cops busted him and made him go back to the facility. He used a fingernail file to cut his bracelet (WanderGuard) off his ankle; had breakfast, and no one had noticed his bracelet was off. He watched the door until no one was watching, and pushed the front entry door open. I seized the opportunity and walked out. He intended to walk to a neighboring town about thirty miles away, to a place where he knew a friend would take him home. He did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-14 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview the facility failed to employ a full-time director of nursing (DON). This had the opportunity to affect all 36 residents. Findings include: During observations on 2/13/25 and 2/14/25, the DON was not present in the facility. On 2/13/25 at 3:09 p.m., the DON stated she came to the facility two to three times per week. On 2/14/25 at 10:53 a.m., the DON stated her responsibility for the facility was to manage the staff and make sure everybody is complying with what they are supposed to. The DON stated the facility struggled with management and leadership. The DON stated, I am not in the building everyday. I live a long way away. On 2/14/25 at 2:39 p.m., the DON stated she was in the facility one to two times per week, but did not track how frequently she was in the building. The DON stated she was in the facility twice during the week of 2/10/25 through 2/14/25. On 2/14/25 at 2:56 p.m., the administrator stated he was aware the facility was supposed to have a full-time DON.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-14 · tag F0940 — failed to train staff — pattern
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to provide training to individuals providing services under a contractual agreement, consistent with their expected roles. This had the opportunity to affect all 36 residents of the facility. Findings include: On 2/13/25 at 2:04 p.m. registered nurse (RN)-A, who worked at the facility through an agency, stated she was not provided orientation to the facility or the facility policies and procedures. She stated she was thrown in on her first shift. RN-A stated she was the only nurse in the building on the shifts she worked. On 2/13/25 at 2:24 p.m. RN-B, who worked at the facility through an agency, stated the facility did not provide orientation. RN-B stated he was frequently the only nurse in the building, when he worked. On 2/13/25 at 2:43 p.m., RN-C who worked at the facility through an agency, stated the facility did not provide orientation. RN-C stated sometimes she is the only nurse in the building. On 2/13/25 at 3:09 p.m., the director of nursing (DON) stated the agency nurses should get orientation from the nurse who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-26 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure 1 of 1 carpeted center hall transition space to the center hall wood floor, 1 of 1 center hall wood floor transition space to the north carpeted hall, and 1 of 1 north carpeted hall transition space to resident (R14)'s tile floor was maintained to promote a safe, sanitary, and homelike environment. This had the potential to affect 11 residents that ate in the north dining room and/or lived on the north hall. Findings include: Observation and interview on 9/23/24 at 2:33 p.m., of R14's entrance to his room identified it was observed to have broken tile with missing pieces and frayed carpet in the doorway of his room with loose strings hanging. R14 who resided in room reported he had never hooked his wheelchair on there yet. He was unsure of any plan to fix the surface of the doorway. Observation on 9/24/24 at 8:42 a.m. identified the carpeted center hall connected to the wood floor in hallway in front of north dining room was missing the plastic transition piece leaving an uneven surface and exposing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure residents were assisted with their meal in a dignified manner for 3 of 6 residents (R1, R11, R23) who were dependent on staff to assist them with meal intake. Findings include: Observation on 9/23/24 at 12:10 p.m., while in the center dining room nursing assistant (NA)-B was observed to stand next to R1 and give him bites of food. NA-B left R1 and proceeded to obtain another meal for a different resident at which time NA-A was observed to walk over and stand next to R1 and give him bites of food. NA-B returned with R23's meal and proceeded to stand next to her and support her head (she was shaking) while giving her a bite of her food. NA-B and NA-A were observed to visit amoungst each other while standing and giving bites of food to R1 and R23. At 12:24 p.m., NA-C was observed to stand between 2 residents at the table and assist R11 to take a bite of her food. During the meal service NA-A, NA-B, and NA-C were observed to stand the entire time they assisted the residents to eat their meal. R1's 8/3/24, quarterly Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the Minimum Data Set (MDS) was accurately coded to reflect a discharge record for 1 of 12 residents (R37) reviewed for MDS accuracy. Findings include: The Centers for Medicare & Medicaid (CMS) Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, dated 10/2023, identified a purpose to offer clear guidance on how to use (i.e., code) the RAI which was divided in multiple sections. The manual outlined, Section A: Identification Information and within that section under A2105, directed an intent to record the discharge status location. The manual outlined Home/Community, Nursing Home, skilled nursing facility, short-term general hospital, long-term hospital, inpatient rehabilitation facility, inpatient psychiatric facility, intermediate care facility, hospice home, hospice facility, critical access hospital, home under care of organized home health services organization, and deceased , as options. R37's [DATE], discharge-return…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and document review, the facility failed to ensure that 1 of 1 resident (R29) had hearing aids appropriately replaced when staff failed to remove her hearing aid during bathing, causing it to be damaged by water, and assist R29 with replacement due to staff negligence. Findings include: R29 had an admission date of October 2023. Review of R29's 10/25/23, Nurse Admission-readmission and baseline care plan identified she was hearing impaired and had used bilateral hearing aids. Review of R29's 6/15/24, quarterly Minimum Data Set (MDS) identified she had a severe cognitive impairment and had a diagnosis of Post Traumatic Stress Disorder (PTSD), anxiety and depression. Section O under the MDS identified she had hospice services. There was no mention that R29 had impaired hearing and used hearing aids. Observation and interview on 9/23/24 at 3:59 p.m., with R29 identified she had worn bilateral hearing aids during her stay at the facility and had purchased the hearing aides for $3,000.00. She was assisted in the shower room (unknown date) by a staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to obtain and administer ordered pain medication patched (lidocaine) medication for 1 of 6 residents (R189). Findings include: R189's face sheet identified she was admitted to the facility in September of 2024, with diagnosis of Wernicke's encephalopathy (a disease that affects the brain), chronic pain syndrome, and dementia. Observation and interview on 9/25/24 at 8:32 a.m., with the medication aide (TMA)-A, who was preparing R189's medication identified he was unable to locate R189's lidocaine (pain) patches. He looked in the medication cart drawers and checked the medication room. TMA-A identified that R189's lidocaine patches had not been delivered. R189 had not received her lidocaine patches for the past 9 days. R189's administration record identified staff were to apply 4 lidocaine 4% external patches daily at 8:00 a.m., for chronic pain syndrome. The administration record documentation reflected there were no patches available on 9/17/24, 9/18/24, 9/19/24, 9/20/24, 9/21/24, 9/22/24, 9/23/24, 9/24/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to act upon pharmacy recommendations to modify administration times and limit potential interaction and/or side effects for medication administered to 1 of 3 residents (R34). Findings include: Review of R34's 9/07/24, Significant change Minimum Data Set (MDS) identified she had a diagnosis of schizoaffective disorder, anxiety, chronic kidney disease, thyroid disorder and had a moderate cognitive impairment. Review of R34's 6/11/24, Consultant Pharmacist Medication Regimen Review, identified the pharmacist noted Fibercon and calcium carbonate medication may interact with levothyroxine (thyroid) medication. It is recommended that the medications be separated by 4 hours and had been administered between 7:30 a.m. and 8:00 a.m. Consider moving Fibercon to later in the day, also consider giving calcium at noon, supper, and bedtime to avoid interactions with the levothyroxine. There was no mention of how the calcium carbonate medication was to be adjusted.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 2 of 5 residents (R24 and R33) were offered pneumococcal PCV-15 or PCV-20 vaccination or declination form, per Centers for Disease Control (CDC) recommendations, reviewed for vaccinations. Findings include: R24's, 8/14/24 Significant Change Minimum Data Assessment (MDS) identified R24 was [AGE] years old was admitted [DATE]. R24's MDS under Section O- Special Treatments and Programs indicated R24's pneumococcal vaccinations were up to date. R24's vaccination record identified he received PCV-13 on 12/21/15 followed by the PPSV-23 on 12/20/18. There was no documentation to support R24 had been offered or declined the PCV-15 or PCV-20 to ensure he was up to date with the current CDC guidelines. R33's, 7/26/24 Significant Change MDS identified R33 was [AGE] years old and was admitted [DATE]. R33's MDS under Section O- Special Treatments and Programs indicated R33's pneumococcal vaccinations were not up to date. However, the record lacked evidence…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review the facility failed to assess and identify which mechanical lift and corresponding slings were to be used based off each resident's height and weight, for 10 of 10 residents (R2, R4, R5, R6, R7, R8, R9, R10, R11 and R12) who utilized a total mechanical lift for transfers. This resulted in a pattern of no actual harm but potential for more than minimal harm that is not immediate jeopardy. Findings include: Review of the 7/6/24, report to the State Agency (SA) identified on 7/6/24 at approximately 11:10 a.m., R2 was being transferred via total mechanical lift from her bed to her wheelchair. 2 nurse aides (NA) were assisting R2, reportedly using the correct sized sling. Once staff moved R2 in the sling off her bed, it was thought R2 began to move around in the sling, which caused her to slide out between the sling loops. During the fall, R2 did hit her head. Review of the 7/11/24, 5 day investigation report to the SA identified R2 was sent to the emergency department for further evaluation however, no significant injury was noted. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-29 · tag F0606 — failed to not employ staff found guilty of abuse — isolated
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and document review, the facility failed to ensure 1 staff member hired as a registered nurse (RN) was not employed by the facility with a disciplinary action in effect against his professional license by the Minnesota (MN) Board of Nursing. In addition the staff member hired as a RN did not hold a RN license, the staff's licensed practical nurse (LPN) license was suspended. This had the potential to affect all residents who resided in the facility. Findings include:Review of LPN-A personal file revealed a lack of a copy of verification of professional license. Interview with director of nursing (DON) on 03/29/24 at 10:18 a.m., indicated the process of hiring a new licensed staff included but was not limited to application, job description and verification of professional licensure. DON stated that during initial employement interview, LPN-A stated that he held a registered nurse (RN) license within the state of Minnesota. Upon hire LPN-A signed the registered nurse job…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow physician ordered wound treatments and failed to ensure appropriate infection control practices during wound care including hand hygiene to prevent or mitigate the risk of wound deterioration and/or infection for 2 of 2 residents (R2, R3) reviewed for pressure ulcers. Findings include: R2's admission Minimum Data Set, dated [DATE], indicated R2 had moderate cognitive impairment, with diagnoses of peripheral vascular disease or peripheral artery disease. R2 required substantial assist with all activities of daily living (ADLs) except for oral hygiene. R2 had no pressure ulcers, arterial, venous ulcers, or other skin problems. R2 had pressure relieving devices on bed and chair and received nutrition or hydration interventions to manage skin problems. R2's skin integrity care plan dated 1/9/24, indicated R2 had potential/actual impairment to skin integrity, with the following interventions: -Barrier cream (dated 1/9/24), -The resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-13 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to have a comprehensive IC surveillance program that included employee illness and criteria to return to work. There facility also failed to ensure existing policies were reviewed annually to ensure they were updated and complete. This had the ability to affect all 41 residents. Findings include: Review of the June, July, August, and September 2023 infection control (IC) surveillance data identified there were no staff illness' included in with the surveillance. Interview and staff illness document review with the director of nursing and IC preventionist (IP) identified the ICP kept staff call in's on separate forms in her office. The ICP identified she was not tracking any staff illnesses as part of her comprehensive IC surveillance. The DON and IP agreed staff illness tracking was critical to mitigate and prevent potential infectious illness from staff to residents and identify potential exposure and determine when staff would be able to return to work. The IP stated she had no algorithm to follow as to when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-13 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based of interview and document review, the facility failed to perform antibiotic stewardship to include antibiotic use protocols and a system to monitor antibiotic usage and determine if the prescribed antibiotics resolved the identified infectious process for 15 of 41 sampled residents (R2, R6, R9, R10, R12, R24, R26, R27, R31, R34, R35, R37, R244, R245, and R246) identified in the facility's infection control surveillance. This had the potential to affect all 41 residents who were or may receive antibiotic therapy in the future. Findings include: Review of the June, July, August and September 2023 infection control (IC) surveillance identified for the month of: 1) June 2023, 7 residents were receiving antibiotic treatment (R9, R27, R31 x 2, R34, R35, R244, and R245). R31 was treated for the same symptoms on 6/1/23 and again on 6/27/23. There was no mention of any cultures being obtained from any resident's potential source of infection, nor was there any indication staff had re-assessed the residents following completion of the therapy or notified their physicians to identify if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-13 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review the facility failed to verify and document lorazepam 1 milliliter (ml) vials located in the facilities emergency kit kept in the medication room refrigerator. Findings include: Observation and interview on 9/12/23 at 10:22 a.m., with licensed practical nurse (LPN)-A identified the emergency kit in the refrigerator contained Ativan injection 1ml vial (lorazepam injection 1 ml vial 2mg/ml) injectable quantity 2 vials. The e-kit was closed with a red plastic tag with number 1489960. LPN-A reported that since the facility switched to using a different pharmacy service the nurses no longer were verifying and documenting the red lock tab on the emergency kit in the refrigerator to ensure the controlled medicaiton was accounted for. Interview on 9/12/23 at 10:25 a.m., director of nursing identified that she thought the nurses had been verifying the red lock tab on the e-kit in the medication refrigerator. She revealed that the nurses had not documented the red tab lock since 3/13/23, for 5 months. She agreed that the nurses should have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-13 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 5 of 5 residents (R2, R6, R17, R33 and R144) were offered and/or administer vaccination for pneumonia upon admission or when eligible. Furthermore, the facility failed to update their policy and educate staff to ensure the facility offered and/or provided any initial or updated pneumococcal vaccine to residents per Centers for Disease Control (CDC) vaccination recommendations. This had the ability to affect all 41 residents. Findings include: Review of the current CDC pneumococcal vaccine guidelines located at https://www.cdc.gov/vaccines/vpd/pneumo/hcp/pneumo-vaccine-timing.html, identified for: 1) Adults [AGE] years of age or older, staff were to offer and/or provide based off previous vaccination status as shown below: a) If NO history of vaccination, offer and/or provide: aa) the PCV-20 OR bb) PCV-15 followed by PPSV-23 at least 1 year later. b) For PPSV-23 vaccine ONLY (at any age): aa) PCV-20 at least 1 year after prior PPSV-23 OR bb)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-13 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to honor 1 of 1 (R18) residents' choice for male aid to assist with bathing. Findings include: R18's 6/20/23, quarterly Minimum Data Set (MDS) identified R18 required assist of 1 staff with oversite and encouragement for transfers, toileting, and personal hygiene. R18 had diagnosis of depression, heart failure, obesity, insomnia, and history of alcohol abuse. R18's care plan printed 9/13/23, identified he needed several cues to bath and shower requiring much prompting and encouraging to wash his body and hair, hands on may be required. R18's care plan lacked any indication that he preferred a male staff for assistance with bathing. Interview on 9/11/23 at 12:01 p.m., R18 identified he did not want a female aid to assist him with bathing, he identified he reported this to the social service designee (SSD), I told her I would not shower with a woman. R18 reported SSD told him he would have to work it out then they mark it as refused, like it's my problem, he identified he did not think it should be his problem, the SSD should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to comprehensively assess 1 of 1 resident (R241) following a fall resulting in delayed evaluation and treatment by a physician. Findings include: R241's 9/13/23, admission Record identified diagnosis of pelvic fracture, COVID-19, emphysema, aspiration pneumonia, spinal stenosis, low back pain, osteoporosis, shortness of breath, weakness, fatigue, abnormal weight loss, other abnormal finding of lungs, wedge compression fractures, and history of falling. R241's 2/26/23, significant Minimum Data Set (MDS) assessment identified R241's cognition was moderately impaired. R241 required extensive assistance of one staff for bed mobility, transfers, walking, toileting, personal hygiene, and dressing. R241 was able to eat independently after setting up assistance. R241 was occasionally incontinent of bowel and bladder, she had one stages one and two stage two pressure ulcers. R241 had pain that she rated a 4 on a scale of 1 to 10 and took an opioid 1 time during the assessment period. R241 used oxygen and was on isolation during the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-13 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility to develop an individualized care plan to address the emotional and psychosocial needs of 1 of 1 resident (R17) with a history of PTSD and trauma. Findings include: R17's [DATE] admission Minimum Data Set (MDS) identified R17 had diagnoses of post traumatic stress disorder (PTSD), insomnia sue to other mental disorders, and anxiety disorder and was being administered antipsychotic medication (Rexulti and Effexor XR) for bipolar disorder and an anti-anxiety medication (diazepam) for her anxiety. R17 had intact cognition, had a mood score indicating severe depression. R17 required limited assistance by staff for the majority of Activities of Daily Living (ADL)with regard to mobility and dressing. R17 was independent with eating. R17 had no behaviors noted within the look-back assessment period. R17's current, undated care plan identified R17 was responsible for meeting her emotional, intellectual, physical and social needs and had an actual or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review the facility failed to follow nursing standards of practice for 1 of 25 medication administrationobservations. The facility also failed to follow the 5 rights of medication administration to ensure staff dispensed the correct dose of diazepam 2.5 milligrams, for 1 of 1 resident (R142). The facility also failed to check the medication administration record against the medication label prior to giving medication for 4 of 17 residents (R17, R19, R20, and R142). The facility also failed to ensure 1of 1 resident (R31) had medication available for administration. Findings include: Observation and interview on 9/12/23 at 8:54 a.m., with trained medication aide (TMA)-A obtained R17's diazepam 10 milligrams (mg) from the double locked box on the north medication cart. The order on the electronic medication administration record (MAR) identified: Diazepam 10 mg give 1 tablet in morning related to anxiety. TMA-A removed the diazepam blister pack from the locked box and opened the narcotic count book double checked the count and punched out a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-13 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to monitor for side effects for 1 of 5 residents (R25) reviewed for unnecessary medications. Findings include: R25's 9/13/23, admission Record identified the following diagnosis of hemiplegia, epilepsy, liver cell carcinoma, dementia with behavioral disturbance, dysphagia, biliary cirrhosis, and glaucoma. R25's care area assessment (CAA) identified R25 took a scheduled antidepressant, sertraline. Care plan considerations will be addressed to minimize or slow decline, avoid complication, maintain functioning, and minimize risks. No other information identified, no mention of the antipsychotic medication Seroquel. R25's 8/11/23, quarterly Minimum Data Set (MDS) assessment identified R25 had moderate cognitive impairment, had verbal behaviors 1 to 3 days, had other behaviors not directed at others 1 to 3 days and required total assistance from 2 staff for all cares. R25 required extensive assistance of 1 staff for eating. R25 had a life expectancy of 6 months or less to live and was receiving hospice services. R25 took a daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the State Agency (SA) were notified within 2 hours of staff witnessing allegations of resident-to-resident sexual abuse for 1 of 1 residents (R1) when R2 inappropriately placed his hands inside R1's shirt. Findings include: A Facility Reported Incident (FRI) submitted to the State Agency on 8/21/23 at 6:18 p.m., alleged resident to resident sexual abuse when staff witnessed R2 inappropriately place his hand inside R1's shirt. The incident occurred on 8/20/23 at 10:00 a.m. which was approximately 32 hours prior to the facility reporting the incident. R1's care plan last revised on 4/9/23, indicated R1 had a diagnosis of dementia and was severely cognitively impaired. R1 ambulated throughout the facility independently but needed assist of one staff with dressing, personal hygiene, and toileting. R1's Vulnerability and Susceptibility to Abuse assessment dated [DATE], included R1 was at risk for abuse due to her cognitive and communication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
ROHINSKY, STEVENIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/01/2020
SUNDSTROM, JENNIFERIndividualW-2 MANAGING EMPLOYEEsince 11/01/2020

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.3M
Net patient revenuemost recent cost report
+10.9%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 65%Medicare 9%Other / private 26%

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$313per resident / day
operating cost
$9,501per month
≈ monthly operating cost
$351per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245290. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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