Wabasso Restorative Care Center
660 Maple Street, Wabasso, MN 56293 · For profit - Limited Liability company · 44 certified beds · (507) 342-5166 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $19,135 in federal fines (most recent 2026-01-14)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 14.2% | 18.2% | 15.4% | typical |
| Long-stay residents who lose too much weight | 4.0% | 4.1% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.9% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.8% | 2.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 4.1% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.0% | 4.0% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 11.6% | 20.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 21.4% | 12.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 90.2% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 13.7% | 5.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 7.5% | 24.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.7% | 17.1% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.6% | 1.9% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 93.6% | 82.7% | 79.4% | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
38.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 27 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 42% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 38.7%CMS range 23.9–53.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.3%CMS range 6.7–14.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 82.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.76 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 44 beds and averages 37.2 residents a day — about 85% occupied, or roughly 7 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.15 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.99 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.91 hrs/resident/day on weekends vs 3.24 on weekdays — 10% thinner on weekends. RN hours go from 0.60 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
66 citations, most serious first. The 15 most serious are shown; the remaining 51 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-05-28 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and document review, the facility failed to ensure adequate supervision and a comprehensive assessment was completed to help prevent resident to resident sexual abuse. As a result of the facilities failures an immediate jeopardy (IJ) situation was identified when resident (R2) wrote unwanted paper notes that were sexual in nature and hand delivered them to R1, resulting in psychosocial harm related to triggering symptoms of PTSD (Post-Traumatic stress disorder) derived from childhood sexual abuse and feelings of insecurity for 1 of 2 residents (R1) reviewed for abuse. The IJ began on 3/27/25 when three residents reported inappropriate behavior by R2, including writing notes that were sexual in natural and touching residents. The facility administrator and director of nursing (DON) were notified of the IJ on 5/22/25 at 4:10 p.m. The IJ was removed on 5/28/25 at 11:09 a.m., but non-compliance remained at the lower scope and severity of D. Findings include: A Vulnerable Adult…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure alcohol sanitizing clothes were stored safely out of reach for 1 of 1 resident (R1). The facility's failures resulted in harm for R1 after she obtained alcohol sanitizing/germicidal wipes, placed them in a glass with water, ingested the solution, and required hospitalization with a resulting diagnosis that included acute kidney injury. Findings include: R1's face sheet dated 5/20/26, identified diagnoses of alcohol abuse, attention deficit hyperactivity disorder, major depressive disorder, and seizures. R1's quarterly Minimum Data Set (MDS) dated [DATE], identified R1 had intact cognition, had no behaviors or rejection of care, was independent with transfers and mobility with the use of a walker. R1's care plan dated 6/9/25, identified R1 had a substance abuse/dependence of alcohol abuse as evidenced by current triggers, isolation, and emotions. Interventions as follows: -Assure resident does not have access to alcohol-based…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-02-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to ensure 1 of 3 residents were free from avoidable accidents from hot liquids. This resulted in actual harm to R1 who spilled hot coffee on her lap and sustained a third-degree burn. In addition, the facility failed to implement a system to assess residents for safety with hot liquids. The facility implemented appropriate corrective action prior to the onsite investigation; therefore, the deficiency is being cited at past non-compliance.Findings include:A Vulnerable Adult Maltreatment Report submitted to the State Agency on 2/19/26, identified R1 was transferred to the emergency room (ER) related to fever and lethargy. R1 was noted to have a severe burn that was covering a large portion of the thigh with peeling skin. The burn was reported by R1 to be caused by spilling hot water on her thigh on 2/9/26. R1's admission Minimum Data Set, dated [DATE], identified R1 had intact cognition, walked independently with use of a walker and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-01-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to appropriately identify, assess, and intervene for 1 of 3 residents (R2) with a change in condition. This caused actual harm when R2 experienced a delay in treatment after developing signs and symptoms of a worsening infection with the potential for sepsis (life-threatening infection) with a known history of infection, who was subsequently transferred to a higher level of care and was hospitalized . The non-compliance that began on 5/4/25 was corrected prior to the survey when the facility implemented corrective action on 8/5/25, to prevent recurrence; therefore, the tag was issued at PAST NON-COMPLIANCE. Findings include: Review of the National Library of Medicine article, SIS, qSOFA and New Sepsis Definition, located at https://pmc.ncbi.nlm.nih.gov/articles/PMC5418298/, identified a patient had to meet 2 SIRS (Systemic Inflammatory Response Syndrome) criteria, and have a confirmed or suspected infection. The additional criteria listed was a heart rate greater than (>) 90 beats/minute, a respiratory rate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-11-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to identify a significant change in condition and provide timely medical intervention for 1 of 1 resident (R33) who had increasing, significant weight gain and other symptoms consistent with congestive heart failure (CHF) exacerbation. This resulted in actual harm for R33 when physician orders were not followed and appropriate, timely interventions for significant weight gain were not implemented. R33 was eventually admitted to the local hospital for IV diuretics (medication to remove fluid from the body) caused by CHF exacerbation. Findings include: R33's 10/25/24 quarterly Minimum Data Set (MDS) assessment identified her cognition was severely impaired, she required extensive assist with dressing, toileting, and transfers, and had diagnosis of congestive heart failure, hypertension, diabetes myelitis, and coronary artery disease. R33's current, undated care plan identified she had congestive heart failure. Staff were to administer cardiac…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an injury of unknown origin within the two-hour time period for reporting for 1 of 2 residents (R2) who had an injury of unknown origin of the right tibia (shin bone) and fibula (calf bone).Findings include:Findings include:R2's face sheet dated 4/28/26, identified diagnoses of paraplegia (paralysis to lower half of body), unspecified fracture of shaft of right tibia subsequent encounter for closed fracture with routine healing, unspecified fracture of shaft of right fibula subsequent encounter for closed fracture with routine healing, reduced mobility, weakness, adult failure to thrive neuralgia (severe nerve pain) and neuritis (inflammation of nerve).R2's comprehensive Minimum Data Set (MDS) dated [DATE], identified R2 had no cognitive impairment. R2 had impairment to both sides of lower extremities, required staff assistance with dressing, turning, and transferring surfaces. R2 used a wheelchair for mobility.R2's activities of daily living…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure accurate comprehensive assessments for full body mechanical lift slings according to manufacturer's guidelines to ensure safe transfers for 2 of 2 residents (R2, R4) reviewed for accidents. The manufacturer instructions for Sling Selection Guide dated 5/1/26, indicated sling selection to use with the full body lift was determined by both the resident's height and weight. The guide identified it was very important to use the correct sized sling and make sure it was fitted properly prior to lifting. Size small ranged from 75 pounds (lb.) to 150 lbs. with height from 4 feet (ft) 11 inches (in) to 5 ft 4 in, medium sized ranged from 125 lbs. to 200 lbs. with height range of 5 ft 3 in to 5 ft 8 in, large slings from 175 lbs. to 300 lbs. with height of 5 ft 7 in to 6 ft, extra-large slings were from 275 lbs. to 500 lbs. with height from 5 ft 11 in to 6 ft 4in, extra extra large slings from 350 lbs. to 600 lbs. with height determined as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-30 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to develop an individualized pain management plan for wound treatments and failed to provide pain management during wound treatment for 1 of 2 residents (R1) reviewed for pain management.Findings include:R1's face sheet dated 4/28/26, identified diagnoses of polyneuropathy (breakdown of nerves), fracture of unspecified part of neck of left femur (thigh bone), and polyosteoarthritis (degeneration of joints leading to pain and stiffness).R1's admission Minimum Data Set (MDS) dated [DATE], identified R1 had mild cognitive impairment. R1 had verbal behaviors directed towards others one to three days and would reject cares one to three days. R1 required supervision/touch assistance with dressing, and was independent with transferring, bed mobility, and moving surfaces. R1 was occasionally incontinent of urine and frequently incontinent of bowels. R1 was not at risk for developing pressure injuries and did not have pressure injuries.R1's care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure proper hand hygiene and failed to ensure clean surface are for wound supplies for 2 of 2 residents (R2, R1) reviewed for pressure ulcers.Findings include:R2's face sheet dated 4/28/26, identified diagnoses of paraplegia (paralysis to lower half of body), pressure ulcer stage 4 right buttock, pressure ulcer stage 4 left buttock, and pressure ulcer stage 4 of the sacral region.R2's comprehensive Minimum Data Set (MDS) dated [DATE], identified R2 had no cognition impairment. R2 had impairment to both sides of lower extremities, required staff assistance with dressing, turning, and transferring surfaces. R2 used a wheelchair for mobility.R2's care plan dated 11/1/25, identified R2 required enhanced barrier precautions (EBP) (use of gown and gloves during high contact interactions) related to open wounds, colostomy, and urinary catheter. Interventions included direct care staff to utilize gown and gloves for all personal care, monitor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to report an allegation of neglect to the State Agency immediately (2 hours) for 1 of 1 resident (R1) who spilled hot liquid on her upper thigh which result in a significant injury.Findings include: A Vulnerable Adult Maltreatment Report submitted to the State Agency on 2/19/26, identified R1 was transferred to the emergency room (ER) related to fever and lethargy. R1 was noted to have a severe burn that was covering a large portion of the thigh with peeling skin. The burn was reported by R1 to be caused by spilling hot water on her thigh on 2/9/26. R1's admission Minimum Data Set, dated [DATE], identified R1 had intact cognition, walked independently with use of a walker and was independent with eating. Diagnoses included diabetes, peripheral neuropathy (damage to peripheral nerves that result in numbness, pain, and weakened in the hands and feet), malnutrition, and anxiety. R1's Progress Notes indicated the following:2/9/26 at 3:03 p.m., R1 spilled hot…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-14 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure the kitchen and dining area was clean and sanitary to prevent cross contamination when preparing and serving food. In addition, the facility failed to ensure the garbage dumpster was securely closed to prevent attracting pests and rodents. This had the potential to affect all 41 residents residing in the facility. Findings include: Observation on 1/11/26 at 11:00 a.m., during the initial tour of the kitchen with the dietary manager (DM) present identified the following:The reach-in refrigerator the facility called the Milk Refrigerator, had an unknown substance that appeared wet and felt sticky. In addition, debris that appeared to be food crumb-like and was white and yellow in color, was scattered throughout the bottom shelf.The Veggie freezer had a sticky substance and residue smeared over the freezer doors and handles with visible fingerprints on and around the door handles. The bottom half of the freezer doors were covered in drip marks from spillage that started about half-way down the door and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-14 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to maintain floor covering in 2 of 2 resident-shared rooms (one room inhabited by R45 and R27 and the other room inhabited by R37 and R51). In addition, the facility failed to ensure the exterior wall in 1 of 1 dining room was maintained in good condition. This had the potential to affect all 41 residents. Findings include: RESIDENT ROOMS Observation on 1/11/26 at 2:55 p.m., of R45 and R27's room identified there were 10 broken tiles. Some had large missing pieces and others had smaller missing pieces. Neither resident residing in the room were aware of any facility plans to repair the tile and they had been that way a long time. Observation on 1/11/26 at 3:04 p.m., of R37 and R51's room identified there was a hole in the carpet in the doorway with some fraying strings observed. The area was at the seam of the hall carpet and the room carpet in the doorway that was approximately 3 inches wide by 12 inches long. One resident residing in the room used a walker…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-14 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to monitor for expired items and appropriately store items in a sanitary manor for 1 of 1 medication room.Findings include: Observation and interview on [DATE] at 9:57 a.m., of the medication room with registered nurse (RN)-D and RN-E identified RN-D opened the refrigerator located inside the medication room. Inside, there were 3 pre-filled elastomeric pumps (also known as balloon pumps for controlled delivery of medication over a specified period) of Vancomycin (antibiotic to treat serious bacterial infections) for R50 who RN-D reported had discharged back in [DATE]. There were 9 boxes of barrier wipes that all had expired [DATE] boxes of a 4 pack of COVID tests that had expired [DATE], and 6 boxes of bacitracin (antibacterial ointment) packets that expired [DATE]. RN-E confirmed the expiration of items and reported they should have been removed once expired. There were also 4 boxes of Ensure (nutritional supplement) sitting on the floor next to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to follow appropriate infection control practices when obtaining a blood sugar (BS) level for 1 of 1 resident (R19) while in the dining room. The facility also failed to disinfect 1 of 1 sampled multiple-resident use glucometer. This had the potential to affect all 3 residents seated at the dining table with R19 and 2 other residents who used the multi-resident use glucometer. Findings include: R19's 11/27/25, accepted comprehensive Minimum Data Set (MDS) assessment identified R19's cognition was moderately impaired. R19 required substantial assistance from staff for cares. He had diagnoses of hypertension, GERD, diabetes and depression. R19's Order Summary Report identified an order for blood glucose monitoring before meals and at bedtime related to diabetes management. R19's 12/10/25, care plan identified R19 had diabetes. Staff were to administer medication as ordered. Observation and interview on 1/11/26 at 12:31 p.m., of registered nurse (RN)-D identified she entered the dining room with several residents already seated at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-14 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 2 of 5 (R16 and R21) sampled residents were offered and/or provided updated vaccinations for pneumococcal disease, in accordance with Centers for Disease Control (CDC). Findings include: Review of the current, 10/26/24, Centers for Disease Control (CDC) Pneumococcal Vaccine Recommendations, located at https://www.cdc.gov/pneumococcal/hcp/vaccine-recommendations/index.html, identified based on shared clinical decision-making, adults 65 years or older have the option to get PCV20 or PCV21, or to not get additional pneumococcal vaccines. They can get PCV20 or PCV21 if they have received both the PCV13 (but not PCV15, PCV20, or PCV21) at any age and a PPSV23 at or after the age of [AGE] years old. R16 R16's face sheet identified they were admitted to the facility in October 2025. R16's accepted 10/29/25 at 4:02 a.m., comprehensive Minimum Data Set (MDS) identified R16 was [AGE] years old and had a diagnoses spinal fusion, multidrug resistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 51 citations
- Potential for harm · Dcited before2026-01-14 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to investigate a potential crime involving illegal drugs involving 1 of 1 resident (R41). Findings include: Interview on 1/11/26 at 1:00 p.m. with the administrator identified on 1/4/26, there was a concern with alcohol and illegal drugs brought into the facility by R41. Law enforcement were involved. Police were referring the case to the county attorney for review of charges. R41 was not arrested at the time of the incident. R41 has since been discharged and would not be returning to the facility. Review of the 1/4/26 at 1:06 p.m., Redwood County Sheriff's Office Incident Report identified officers arrived at the facility at 1:19 p.m., to investigate the report of a resident possibly under the influence. During interview, R41 admitted to having possession of the crystal-like substance, which was field tested and tested presumptive positive by the sheriff's office as methamphetamine. R41 reported the substance had been given to him by another resident,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-14 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review the facility failed to notify the responsible party of a hospital transfer for 1 of 4 sampled residents (R7) reviewed for hospitalizations. Findings include: R7's 12/19/25, quarterly accepted Minimum Data Set (MDS) assessment identified she had moderate cognitive impairment. She required moderate staff assistance with activities of daily living (ADLS), impairment on one side upper extremity, uses a wheelchair for mobility, and required extensive staff assistance for toileting, dressing and grooming. R7 received both scheduled and as needed (PRN) pain medication for frequent pain which interfered with her day-to-day activities and was described as severe. She had diagnoses of generalized weakness, psychoactive substance abuse, acute respiratory failure with hypoxia, adult failure to thrive, bipolar and anxiety disorder, and Buerger's disease (inflammatory condition that affects circulation and clotting in small to medium blood vessels of the extremities). R7's 10/31/25, accepted end of stay with return anticipated MDS assessment identified R7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-14 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to revise 1 of 12 sampled resident's (R4) care plan for behaviors.Findings include: R4's 10/31/25, accepted comprehensive Minimum Data Set (MDS) assessment identified R4's cognition was intact but had verbal behavioral symptoms directed towards others 1 to 3 days during the assessment period. R4 required substantial assistance from staff for cares and transfers. He took pain medication as needed and reported he had occasional moderate pain. R4 was noted to have had 2 or more falls with minor injury. He took an antipsychotic, antidepressant, antibiotic, and anticonvulsant during the assessment period. R4 had been seen by speech therapy and occupational therapy. R4's goal was to return to the community. R4's 1/14/26, Diagnosis Report identified diagnoses of paranoid schizophrenia, spinal stenosis (narrowing of the spine), cognitive communication deficit, dysphagia (difficulty swallowing), abnormal posture, borderline personality disorder, cannabis dependence, difficulty walking, high blood pressure, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-02 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and document review, the facility failed to protect 1 of 1 resident (R1) from resident-to-resident physical abuse. Findings include: A Vulnerable Adult Maltreatment report submitted to the State Agency (SA) on 8/21/25 at 9:35 p.m., identified alleged physical abuse when it was reported that at approximately 8:00 a.m. that morning, R2 had pulled R1's hair, struck her in the back of the head, and pushed her wheelchair. R2 admitted that he had pulled R1's hair during a verbal altercation outside in the smoking area however, denied hitting or pushing R1. A Facility Reported Incident (FRI) submitted to the SA on 8/22/25 at 11:35 a.m., alleged abuse when R2 tugged R1's hair and hit her head while outside. The alleged abuse occurred on 8/21/25 at approximately 10:00 a.m.During an interview with R1 on 9/2/25 at 5:55 p.m., R1 indicated on 8/21/25 at approximately 8:00 a.m., R2 hit her in the back of the head, pulled her hair, and pushed her wheelchair into the fence in the smoking area.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-02 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to report an allegation of abuse timely to the State Agency (SA) for 1 of 1 resident (R1) reviewed for allegations of abuse.Findings include: A Facility Reported Incident (FRI) submitted to the State Agency (SA) on 8/22/25 at 11:35 a.m., alleged abuse when R2 tugged R1's hair and hit her head while outside. The alleged abuse occurred on 8/21/25 at approximately 10:00 a.m. (Approximately 25 1/2 hours prior to reporting to the SA). R1's admission Minimum Data Set (MDS) dated [DATE], indicated R1 had severe cognitive impairment and no behaviors. Identified R1 used a wheelchair for mobility and required substantial staff assist with dressing, transferring, bed mobility, and personal hygiene. A follow up brief interview for mental status on 8/22/25, indicated R1 had moderately impaired cognition. R1's Care Plan Report identified R1 had a potential for abuse due to current health condition that required assistance with activities of daily living (ADL)'s and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure residents were informed of medication changes for 1 of 3 residents (R1) reviewed for pharmacy services.Findings include: R1's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated R1 had diagnoses including fracture of shaft of left femur (broken thigh bone), anxiety disorder, and opioid dependence. R1 received scheduled and as needed (PRN) pain medication and took opioid medication. R1 had intact cognition, understood others, and made herself understood.R1's physician order dated 6/12/25, was for oxycodone hydrochloride (HCl) (an opioid medication used to treat moderate to severe pain) oral tablet 5 milligrams (mg) with direction to give 5 mg by mouth every eight hours as needed for pain related to fracture of shaft of left femur. The order was discontinued on 6/24/25.R1's medication administration record (MAR) dated 6/1/25 through 6/30/25, identified the 5 mg PRN oxycodone order was last administered on 6/24/25 at 7:13 a.m.R1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to notify the resident's physician of multiple missed administrations of an opioid pain medication for 1 of 3 residents (R1) reviewed for pharmacy services.Findings include:R1's facesheet dated 7/24/25, indicated she had diagnoses including fracture of shaft of left femur (broken thigh bone), opioid dependence, neuralgia (pain caused by nerve damage or irritation) and neuritis (nerve inflammation), osteoarthritis of left knee, and fibromyalgia (chronic condition causing wide-spread pain throughout the body). R1's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated R1 received scheduled and as needed (PRN) pain medication, took opioid medication, and had intact cognition. R1's physician order dated 1/14/25, was for methadone hydrochloride (HCl) (an opioid pain medication used to treat severe pain) oral tablet 5 milligrams (mg). It directed, give 0.5 tablet (2.5 mg) by mouth two times a day for pain.R1's medication administration record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure resident grievances were provided with a written response for 2 of 4 residents (R1, R3) reviewed for grievances. Findings include:R1's face sheet dated 6/24/25, identified diagnoses of depression (a mood disorder that causes persistent sadness) and anxiety (an emotion that causes feelings of fear, dread, and unease).R1's quarterly Minimum Data Set (MDS) dated [DATE], identified R1 was cognitively intact and had no behaviors.During an interview on 7/23/25 at 11:23 a.m., R1 stated the week prior she had completed two different grievance forms about concerns with two staff members. One of the grievances was regarding a staff member performing wound care on a resident in a public area and not performing proper hand hygiene. The second grievance was about a staff member with body odor and being on their personal cell phone for an extended period, while they were supposed to be working. R1had given one of the grievances to an unidentified staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to revise the care plan for wake-up and/or medication administration times for 1 of 4 residents (R4) who demonstrated new behaviors when her medications were not provided in accordance with her preferences. Findings include R4's face sheet dated 7/24/25, identified diagnoses of anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety, or fear) , borderline personality disorder (a mental disorder characterized by unstable moods and behaviors), and delusional disorder (a serious mental disorder where a person cannot tell what is real from what is imaginary).R4's annual Minimum Data Set (MDS) dated [DATE], identified moderate cognitive impairment and no behaviors. During an observation on 7/23/25 at 11:29 a.m., R4 was in the day room standing next to the medication cart talking in a loud voice to trained medication aide (TMA)-A, I want my medications, it is my right to get my medications that are prescribed. R4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a resident was appropriately assessed and monitored for potential effects of an opioid pain medication that was not administered as ordered for two and a half days for 1 of 3 residents (R1) reviewed for pharmacy services.Findings include: R1's facesheet dated 7/24/25, indicated she had diagnoses including fracture of shaft of left femur (broken thigh bone), opioid dependence, neuralgia (pain caused by nerve damage or irritation) and neuritis (nerve inflammation), generalized anxiety disorder, insomnia, other muscle spasm, osteoarthritis of left knee, and fibromyalgia (chronic condition causing wide-spread pain throughout the body). R1's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated R1 received scheduled and as needed (PRN) pain medication, took opioid medication, and had intact cognition.R1's care plan focus dated 8/6/24, identified R1 had pain related to muscle spasms, left femur fracture, migraine, hammer toe,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure medications were available to be administered in accordance with physician orders and failed to identify and report a medication error for 1 of 3 (R1) residents reviewed for pharmacy services. Findings include:R1's facesheet dated 7/24/25, indicated she had diagnoses including fracture of shaft of left femur (broken thigh bone), opioid dependence, neuralgia (pain caused by nerve damage or irritation) and neuritis (nerve inflammation), generalized anxiety disorder, insomnia, other muscle spasm, osteoarthritis of left knee, and fibromyalgia (chronic condition causing wide-spread pain throughout the body). R1's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated . R1 received scheduled and as needed (PRN) pain medication, took opioid medication, and had intact cognition.R1's physician order dated 1/14/25, was for methadone hydrochloride (HCl) (an opioid medication used to severe pain) oral tablet 5 milligrams (mg). It directed,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-28 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to report allegations of abuse timely to the State Agency for 1 of 1 resident (R1) reviewed for allegations of abuse and neglect. The allegations occurred on 3/27/25, 4/2/25, 4/27/25, 5/3/25, and 5/15/25. Findings include: A Vulnerable Adult Maltreatment Report submitted to the State Agency (SA) on 5/16/25 at 12:00 p.m., alleged abuse and neglect to R1 when R1 reported feeling unsafe at the facility due to R2 being sexually inappropriate, sexually harassing, and making unwanted sexual advances by writing letters and talking about sexual desires that he had with R1. Several of the female resident stated they did not feel safe in the facility because of R2's behaviors. Residents stated that the Director of Nursing Services told the residents that she will not be babysitting and that they are all adults and that this other resident [R2] has the right to Freedom of Speech. After [R1] reported her concerns to staff they moved [R2] closer to her room which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-28 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to thoroughly investigate and protect residents for an allegation of sexual abuse for 1 of 3 residents (R1) reviewed for abuse. Findings include: A Vulnerable Adult Maltreatment Report submitted to the State Agency (SA) on 5/16/25 at 12:00 p.m., alleged abuse and neglect to R1 when R1 reported feeling unsafe at the facility due to R2 being sexually inappropriate, sexually harassing, and making unwanted sexual advances by writing letters and talking about sexual desires that he had with R1. Several of the female resident stated they did not feel safe in the facility because of R2's behaviors. Residents stated that the Director of Nursing Services told the residents that she will not be babysitting and that they are all adults and that this other resident [R2] has the right to Freedom of Speech. After [R1] reported her concerns to staff they moved [R2] closer to her room which makes her even more uncomfortable. Several of the other resident's report that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-28 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide 1 of 2 residents (R2) with choices for discharge, right to an appeal process, ability to stay at facility during an appeal process, review and take into account substance use disorder and mental health diagnoses that would impair judgement on the decision to transfer, and allow the resident time to process the discharge prior to discharging. R2's face sheet dated 5/23/25, identified diagnoses of emotional lability (tendency to shift rapidly and dramatically between different emotional states), alcohol use, cognitive communication deficit (challenges with language comprehension, expression, reasoning, attention, memory, and organization), depression, anxiety disorder, and osteonecrosis (death of the bone due to lack of blood supply) to right and left femur. R2's quarterly Minimum Data Set (MDS) assessment dated [DATE], identified R2 had moderately impaired cognition, no hallucinations or delusions, and had verbal behaviors directed towards…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-28 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review, the facility failed to implement trauma-informed care for 2 of 3 residents (R1, R2) identified with a diagnosis of post-traumatic stress disorder (PTSD) reviewed for PTSD-related care. Findings include: R1's significant change Minimum Data Set (MDS) assessment dated [DATE], indicated R1 had severe cognitive impairment, minimal depression, no behaviors, and no hallucinations or delusions. Diagnoses included Wernicke's encephalopathy (brain and memory disorder), insomnia, history of suicidal behavior, anxiety, depression, post-traumatic stress disorder (PTSD), and alcoholic hepatitis (inflammation of the liver). R1's admission Trauma Informed Care History dated 10/16/24 identified R1 was molested as a child. Triggers that make it worse were indicated as use to have a lot of them but overcame them with counseling. R1's care plan initiated on 10/16/24, identify a potential for ineffective coping related to PTSD and reported history of traumatic event(s) from her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-28 · tag F0710 — isolatedObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure residents who were seen during routine physician visits every 30-60-90 days had physician documentation in the medical record for 1 of 1 (R1) resident, reviewed during the extended survey. Findings include: R1's significant change MDS dated [DATE]; indicated severe impaired cognition; diagnoses of anxiety, depression, post traumatic stress disorder (PTSD). Required supervision with walking greater than 150 feet and set up for shower/bathe. Took antidepressants. R1's medical record identified R1 had physician visits on 10/29/24, 11/18/24, 2/6/25, 3/18/25, and 4/23/25. R1's medical record lacked documentation of routine 60-90-day routine visits from 11/18/24 to 2/6/25. During an interview on 5/29/25 at 11:05 a.m., director of nursing (DON) stated the physician saw the resident and signed the physician orders but did not know why he did not write a note. DON verified with physician that he saw resident, knew he had to write a note but did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-28 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and document review, the facility failed to implement comprehensive assessment and person-centered planning to ensure residents individualized behavioral health needs were met for 2 of 2 residents (R1, R2) reviewed for behavioral health services. Findings include: R1's New admission Information dated 10/15/24, indicated R1 had diagnoses of Alcoholic encephalopathy, Post Traumatic Stress Disorder (PTSD), anxiety, and depression. R1's cognition was confused, and behaviors were confused but pleasant. The form also identified R1 was independent with activities of daily living (ADL'S). The facility was to provide occupational therapy (OT), speech therapy (ST), and substance abuse treatment. R1 was admitted with a commitment order (court ordered mandate to be involuntarily place in an institution for treatment or care). Additional information included R1 had poor cognition, very forgetful, needs reminders that R1 had completed tasks. R1's significant change Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to assess 1 of 1 resident (R1) with a known history of substance use/abuse to identify signs and symptoms and potential affects from substance abuse, identify efforts to prevent substance use, and revise his care plan when R1 was found to be intoxicated from alcohol after having been on day-leave from the facility. Findings include: Review of the [DATE] at 5:17 p.m., report to the State Agency (SA), identified R1 was wheelchair bound when he had left the facility. R1 was discovered by law enforcement at the bar and was found to be intoxicated. R1 had left the bar and proceeded to make his way back to the facility in his wheelchair and was found 3 blocks away, from the nursing home, in the middle of the road. Law enforcement had assisted R1 to the nursing home when facility staff did not assist R1 back to the facility. R1's [DATE] at 7:42 p.m., progress note identified R1 had arrived at the facility intoxicated and was asleep. The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-18 · tag F0574 — widespreadThe resident has the right to receive notices in a format and a language he or she understands.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to provide information to 5 of 5 residents (R1, R9, R15, R26 and R42) who attended the resident council group meeting regarding the Ombudsman services as advocates for residents residing in the facility. This had the potential to affect all 42 residents residing in the facility. Findings include: During the resident group meeting held on 11/07/24 at 3:30 p.m., with state surveyor, Ombudsman and R1, R9, R15, R26 and R42 were in attendance. Upon asking, R1, R9, R15, R26 and R42 indicated they were not aware of where to find the telephone number to contact the Ombudsman if needed and had not seen postings on the wall of her contact information. Review of resident council minutes from 6/06/24 through 11/07/24, revealed no information regarding how to contact the Ombudsman was found in the minutes. Observations on 11/13/24 at 4:29 p.m., identified the Ombudsman information was found posted on the wall next to the resident's grievance poster located by the main entrance of the building. Interview on 11/13/24 at 4:34…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-11-18 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
R37 R37's admission Minimum Data Set (MDS) assessment identified his cognition was intact, he was independent with activities of daily living (ADLs) and received therapy services of Occupational (OT) and Speech (ST) therapies. R37 also had orders for physical therapy (PT) which he received until the end of August 2024, when the facility no longer had PT services available. R37 had diagnoses of metabolic encephalopathy, alcohol abuse, ADHD, degeneration of his nervous system due to alcohol, cognitive communication deficit, history of falling, weakness, and difficulty walking. R37's current, undated care plan identified he was dependent on staff for meeting emotional, intellectual, physical, and social needs due to his physical limitation. He had MD orders for PT/OT evaluation and treatment. Staff were to encourage R37 to participate in activities that promoted exercise, physical activity for strengthening and improved mobility. Interview on 11/12/24 at 10:05 a.m. with the ST reported the facility did not currently have PT available, and she thought it had ended at the end of August.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-18 · tag F0847 — widespreadInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure the binding arbitration agreement was fully explained in a manner that 16 of 32 residents (R1, R5, R9, R10, R15, R16, R18, R26, R30, R32, R33, R37, R40, R42, R148, and R246) and/or their representatives understood and had been explained their right to not sign the agreement. This had the potential to affect all 32 residents. Findings include: During the 11/12/24 entrance conference at 9:14 a.m., the social service designee (SSD) identified the arbitration agreement was not a pre-condition for admission and there had been no residents who had signed one. Review of Resident and Facility Arbitration Agreement identified it was not a condition of admission. The parties understood and agreed that this contract contained a binding arbitration provision which may be enforced by the parties, and that by entering into this arbitration agreement, the parties would be giving up and waiving their constitutional right to have any claim decided in a court of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-11-18 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to implement enhanced barrier precautions for 1 of 1 resident (R148) who had surgical wounds and a PICC line. Additionally, the facility failed to have appropriate infection control surveillance to monitor infections through to resolution for 3 of 3 months reviewed. This had the potential to affect all 32 residents. Findings include: R148 was a new admission within the last 6 days prior to the survey. R148's 11/9/24, care plan identified risk for transmitting an infection, enhanced barrier precautions per CDC guidelines. Interview on 11/12/24 at 10:08 a.m., with R148 identified he had surgical wound on both feet from amputation of bilateral toes, partial left heel removed, he reported he had major infection and they surgically removed that. He reported all the surgery was related to him getting frostbite last winter and he spent months in the hospital. He also was observed to have an orthopedic metal pin device in his left lower shin which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-18 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to implement policies to ensure there was no fear of retaliation for 2 of 2 residents (R37 and R40) in addition to some resident council members who also voiced fear of retaliation from facility staff. Findings include: R37 R37's admission Minimum Data Set (MDS) assessment identified his cognition was intact, he was independent with activities of daily living (ADLs) and was receiving therapy services of Occupational (OT) and Speech (ST) therapies. R3 also was receiving physical therapy (PT) until the end of August 2024, when the facility no longer had available PT services. R37 was admitted [DATE] following acute hospitalization for diagnoses including metabolic encephalopathy, alcohol abuse, ADHD, degeneration of nervous system due to alcohol, cognitive communication deficit, history of falling, weakness, difficulty walking, hepatic encephalopathy, hypotension, alcoholic hepatitis with ascites, hypomagnesemia, and high blood pressure. Interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
R5's 10/27/24, quarterly Minimum Data Set (MDS) assessment identified he was cognitively intact with diagnoses of stroke, heart failure, renal insufficiency, diabetes, anxiety, and depression. R5's care plan identified he was a smoker. The goal was that he would not suffer injury from unsafe smoking practices through the review date. Staff were to notify the charge nurse immediately if it is suspected he had violated the facility smoking policy. R5 was able to smoke independently. Interview on 11/12/24 at 10:45 a.m., with R5 identified he was a smoker and kept his cigarettes in a unlocked drawer in his room. He identified that he used to have a locked drawer but that someone took the key that he had hung on the back of his wheelchair before going to bed at night, so he now keeps them in an unlocked drawer. R5 identified staff had never asked him to turn in his lighter. Review of the 10/15/24, Resident Smoking policy identified smoking was prohibited in all areas except the designated smoking area. Safety measures for the designated smoking area included protection from weather…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-18 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure the required number of staff determined by their facility assessment had been scheduled and maintained on the weekends. Findings include: Review of the Payroll Based Journal Report (PBJ) [NAME] Report 1705D quarter 3 (April 1st through June 30th) identified excessively low weekend staffing had triggered. Review of the August 2024, Facility Assessment identified the facility had only 2 shifts day shift 6:00 a.m. to 6:00 p.m. and night shift 6:00 p.m. to 6:00 a.m., the staffing plan for basic number of staff, the departments' daily staff, except the manager's position was as follows: Day shift 6:00 a.m. to 6:00 p.m. Registered nurse (RN) or licensed practical nurse (LPN) charge nurse=2 Trained medication aide (TMA) and/or nursing assistant (NA) direct care staff =3 Night shift 6:00 p.m. to 6:00 a.m. RN or LPN = 1 TMA/NA direct care staff =2 Review of the working schedules and timecards for weekend days during quarter 3 identified less than the amount of identified staff worked for 12 of 26 weekend dates. 1) 4/13/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-18 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure 5 of 6 nursing staff were competnet to identify an emergent change in condition and the need to transfer to hospital for emergency medical evaluation for 1 of 1 resident (R33). The facility also failed to follow the facility assessment and/or develop policies and procedures and ensure staff had demonstrated competencies to perform care for residents. Findings include: Review of the [DATE], Centers for Disease Control, About Heart Attack Symptoms, Risk, and Recovery, located at https://www.cdc.gov/heart-disease/about/heart-attack.html#:~:text=The%20major%20symptoms%20of%20a%20heart%20attack%20are%3A,arms%20or%20shoulders.%205%20Shortness%20of%20breath.%20, identified a heart attack, also called a myocardial infarction, happens when a part of the heart muscle doesn't get enough blood. The more time that passes without treatment to restore blood flow, the greater the damage to the heart muscle. The major symptoms of a heart attack are: 1) Chest…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-18 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to follow up on a verbal grievance for 1 of 1 resident (R5). R5's 10/27/24 quarterly Minimum Data Set (MDS) assessment identified his cognition was intact and had diagnosis of stroke, heart failure, renal insufficiency, and diabetes mellitus. Interview on 11/12/24 at 10:45 a.m., with R5 identified that about 5 months ago he had some gel pens go missing. He reported it to the social service director (SDD) but reports nothing was done. He also reports he is missing the key to his locked drawer and a stylist that was kept on the same string that his key was on. Observation and interview on 11/18/24, at 12:45 p.m., with R5 in the hallway near the dining room, where the SSD director was walking down the hall, R5 stopped her and stated I told you about the gel pen's, can you tell her . R5 pointed to the surveyor. The SSD replied, I don't recall that. R5 asked the SSD, don't you remember I hung a big note on your door with one of the pictures I colored?. The SSD asked R5 if he filled out a grievance, he replied yes.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-18 · tag F0586 — isolatedNot prohibit or in any way discourage a resident from communicating with federal, state, or local officials.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure 1 of 1 resident (R18) was provided communication with the county care coordinator (CC) and those communications were not discouraged or obstructed, when multiple attempts were made to contact R18 without success. Findings include: Review of a 5/20/24, State Agency (SA) report identified on 5/26/24 the care coordinator (CC) for R18 had telephoned the facility and spoke with an unidentified charge nurse leaving contact information for R18 to return the call. The social services designee (SSD) then emailed CC that R18 had attempted to return her call, but she was on another line. The CC then received another email from the SSD, which stated, I have asked you repeatedly to direct these types of needs to me and only me, please honor and respect this. Our nurses are extremely busy providing cares to our resident and cannot be available to get resident for phone calls that are not time sensitive or family members. If I am out of the office, you will get a notification who to direct your request to. If you have any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-18 · tag F0642 — isolatedEnsure a qualified health professional conducts resident assessments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure the completed Minimum Data Set (MDS) was accurately coded for 1 of 1 resident (R26) reviewed for wounds. Findings include: The CMS Long-Term Care Facility RAI (resident assessment instrument) 3.0 User's Manual, dated 10/2023, indicates under Section M: Skin conditions to record any type of pressure ulcers and/or skin injuries the resident received during the 7-day observation period. R26 was admitted in September of 2023. R26's medical diagnosis form identified abscess (pus filled pocket that develops in the body's tissues of buttocks), non pressure chronic ulcer of buttocks with fat layer exposed, protein-calorie malnutrition, and end stage renal disease. R26's 9/21/24, Significant change Minimum Data Set (MDS) identified he was cognitively intact. Under section M, itidentified he had received an application of nonsurgical dressing other than to feet. There was no mention that R26 had a non-pressure skin ulcer on the MDS. R26's 9/29/23, History and Physical identified he had obtained a left buttock abscess and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to revise the care plan for 2 of 2 residents (R33 and R40). R33 to include daily weights and R40 to include target behaviors for monitoring. Findings include: R40 R40's 10/9/24, admission Minimum Data Set (MDS) assessment identified her cognition was intact, she was independent or needed some supervision with ADLs. She received both medication and non-medication intervention for pain which she described as almost constant. R40 wore an upper body brace due to back surgery, had a pressure reducing device for her bed, received surgical wound care, and medications that included antidepressant, antibiotic, and opioids. R40 had diagnoses which included Vertebrogenic low back pain, (chronic pain that occurs when the vertebral endplates of the spine are damaged), muscle spasm, sheltered homelessness, alcohol abuse, and other psychoactive substance abuse. Review of R40's current undated care plan failed to identify target behaviors to be monitored and documented. The care plan identified she received anti-anxiety medication and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review the facility failed to comprehensively assess and identify target behaviors and non-pharmacological interventions for scheduled antidepressant and antipsychotic medication for 3 of 5 residents (R8, R42 and R246)) reviewed for unnecessary medication usage. Findings include: R8 R8's 10/29/24, significant change Minimum Data Set (MDS) assessment identified R8 had severely impaired cognition, he was independent with activities of daily living (ADLs), and he demonstrated behaviors including hallucinations, physical and verbal behaviors, and intruded on the privacy and activities of others. R8's behaviors have worsened compared to the previous assessment. His medications included antipsychotic, antianxiety, antidepressant, and antiplatelet medications. R8's current undated care plan identified he had a behavior problem related to mental health with interventions listed as anticipate and meet resident needs. If reasonable discuss the resident's behavior, explain/reinforce why behavior is inappropriate and/or unacceptable. The care plan identified R8…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-18 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review the facility failed to ensure 2 of 2 opened vials of Tuberculin (TB) purified protein derivative (PPD) solution (used to detect tuberculosis)( (TB)) were appropriately labeled according to manufacturer's guidelines with an open date. Findings include: Observation on 11/13/24 at 10:53 a.m. with licensed practical nurse (LPN)-A identified 2 open vials of PPD solution stored in the refrigerator of the medication room. The pharmacy labeled bag containing the vials was dated as dispensed from the pharmacy on 9/28/24. Neither of the 2 vials had been dated as to when they had been opened. Review of the provided pharmacy list for outdates after opening identified the solution was good for 30 days from the date opened. Interview on 11/13/24 at 10:55 a.m. with licensed practical nurse (LPN)-A reported medications were supposed to be dated when opened, and confirmed there was no date identifying when either of the 2 vials of PPD solution had been opened. LPN-A retrieved the facility list of medication outdates after opening and identified the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-18 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to provide schedule routine dental services upon request for 1 of 1 resident (R5). Findings include: R5's 10/27/24 quarterly Minimum Data Set (MDS) assessment identified his cognition was intact and had diagnosis of stroke, heart failure, renal insufficiency, and diabetes militias. Interview on 11/12/24 at 10:48 a.m., with R5 identified he had requested a dentist appointment a long time ago when he had first admitted to the facility. He stated, I'm missing all my molars. R5 reported he thought he would benefit from a partial denture. Interview and observation on 11/18/24 at 12:36 p.m., R5 identified for the second time during the survey that he had requested a dental appointment, he stated look at all the teeth I'm missing. He opened his mouth and pointed to his upper molars. Surveyor observed R5 had all but 1 upper molar missing. R5's 6/4/24, 7/27/24, and 10/25/24, oral assessments completed by RN-A identified R5 had requested a dental appointment during each assessment. Interview on 11/18/24 at 1:47 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-18 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review the facility failed to provide physician ordered physical therapy (PT) services for 2 of 2 residents (R20 and R37). Findings include: R37 R37's admission Minimum Data Set (MDS) assessment identified his cognition was intact, he was independent with activities of daily living (ADLs) and received therapy services of Occupational (OT) and Speech (ST) therapies. R37 also had orders for physical therapy (PT) which he received until the end of August 2024, when the facility no longer had PT services available. R37 had diagnoses of metabolic encephalopathy, alcohol abuse, ADHD, degeneration of his nervous system due to alcohol, cognitive communication deficit, history of falling, weakness, and difficulty walking. R37's current, undated care plan identified he was dependent on staff for meeting emotional, intellectual, physical, and social needs due to his physical limitation. He had MD orders for PT/OT evaluation and treatment. Staff were to encourage R37 to participate in activities that promoted exercise, physical activity for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-18 · tag F0882 — isolatedDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 1 of 1 director of nursing (DON)/infection preventionist (IP) had appropriate training and oversight of the infection control program to management by performing surveillance activities, maintain documentation of incidents, findings, and any corrective actions required. Findings include: Review of the infection control surveillance from August 2024 through November 2024 provide identified columns as follows: 1) Resident 2) Admit/entry date 3) Onset date. 4) Infection diagnosis (dx). 5) Site. 6) Healthcare acquired infection (HAI) to be checked yes or no. 7) Isolated: If Yes: Date, or No for selections. 8) Culture: If Yes: Date, or No for selections. 9) Organism. 10) Antibiotic. 11) Re-culture date. 12) X-ray date. 13) Date resolved. Interview and surveillance review on 11/18/24 at 3:35 p.m. with the director of nursing (DON)/infection preventionist (IP) identified the DON was new to her role as both DON and the IP. She had only been in her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-24 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure residents were free and protected from physical abuse for 2 of 3 residents (R2 and R3) reviewed for resident-to-resident abuse when on two separate occasions R1 physically abused R2 and R3. Additionally failed to implement protection measures according to R1's care plan to prevent re-current physical abuse. Findings Include: R1's quarterly Minimum Data Set (MDS) dated [DATE], indicated R1 had moderate cognitive impairment, did not have sign/symptoms of delirium, and did not have behaviors. The MDS further indicated R1 was independent with walking, toileting, transferring, and personal cares with no upper or lower body impairments. Diagnoses included anemia, diabetes, depression, histrionic personality disorder (a mental health condition characterized by overwhelming desire to be noticed and dramatic behavior), nicotine dependence, and mild cognitive impairment. R1's care plan last updated 6/7/24, indicated R1 was at risk for abuse due to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to implement and provide adequate supervision and safety interventions for 1 of 3 residents (R1) reviewed for smoking. Findings include R1's quarterly Minimum Data Set (MDS) dated [DATE], indicated R1 had moderate cognitive impairment, did not have sign/symptoms of delirium, and did not have behaviors. The MDS further indicated R1 was independent with walking, toileting, transferring, and personal cares with no upper or lower body impairments. Diagnoses included anemia, diabetes, depression, histrionic personality disorder (a mental health condition characterized by overwhelming desire to be noticed and dramatic behavior), nicotine dependence, and mild cognitive impairment. R1's care plan last updated 8/29/24, indicated R1 had been deemed unsafe to smoke by her physician. The goal was that R1 will not smoke. The interventions were to review smoking policy as needed and with any changes, R1 cannot smoke unsupervised and independently, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-21 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to report an allegation of abuse to the State Agency (SA) for 1 of 1 resident (R1) reviewed for allegations of neglect. Findings include: A Vulnerable Adult Maltreatment Report submitted to the State Agency on 4/26/24, by an undisclosed person alleged R1 was sexually and physically abused in the facility. R1's Quarterly Minimum Data Set (MDS) dated [DATE], indicated R1 had moderate cognitive impairment and no noted behaviors. R1 required staff assist with eating, toileting, and transferring. The facility's Incident Report Log identified on 4/29/24, alleged abuse of R1 with the comment, MAARC report filed against us. The facility's investigative note dated 4/29/24, indicated the social service designee (SSD) was notified by the county's sheriff department of the allegation of abuse at 11:48 a.m. The director of nursing and administrator were notified. During an interview on 5/21/24 at 12:15 p.m., the SSD stated the county sheriff came to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-25 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review the facility failed to have evidence of analysis and evaluation of the identified Performance Improvement Project (PIP) concerns for 1 of 1 Quality Assurance Performance Improvement (QAPI) program. Findings include: Review of the 5/25/23, QAPI meeting minutes identified the facility had a performance improvement project (PIP) for notifying the ombudsman of discharges, giving proper notice of discharge in an emergency, ensuring TeleMed MD visits were documented in point click care the facility electronic medical record, and ensure new residents were seen in-person by MD and were on a correct rounding schedule. These PIP projects were reviewed and discontinued at the meeting. Continued PIP project was to ensure new admission completed a Mantoux Skin Test and the process was followed correctly. Review of the 9/28/23, QAPI meeting minutes lacked identification of the Mantoux PIP project or analysis of the PIP project to ensure new admission completed a Mantoux Skin Test and the process was followed correctly and if the project would continue or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-25 · tag F0940 — failed to train staff — widespreadDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure all 8 licensed nursing staff were appropriately trained and deemed competent to administer insulin. Findings include: Observation and interview on 4/24/24 at 8:37 a.m., with licensed practical nurse (LPN)-A identified she completed a blood sugar check on R7 with blood sugar registering at 113. LPN-A identified that based on her blood sugar she would only receive her Lantus injection. LPN-A dialed the Lantus pen to 50 units, removed the cap and used an alcohol wipe to clean the pen hub, then attached a disposable needle tip. LPN-A then administered the insulin subcutaneously to R7. LPN-A did not prime the insulin pen with 2 units of insulin prior to dialing up the ordered dose. LPN-A identified she was surprised she had forgot to prime the pen. R7's April 2024, Medication Administration Record (MAR) identified R7 was administered Novolog (a rapid acting insulin) 5 units subcutaneously 2 times daily at 8:00 a.m., and 12:00 p.m., and 7 units one time daily at 4:30 p.m., R7 also received Lantus (long-acting insulin) 50…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-25 · tag F0944 — widespreadConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to provide mandatory training on 1 of 1 facility's specific Quality Assurance Performance Improvement (QAPI) Program to all staff to include goals and various elements of the program, how the facility intends to implement the program, staff's role in the facility's QAPI program, or how staff was to communicate concerns, problems, or opportunities for improvement to the facility's QAPI program. Findings include: Interview on 4/24/24 at 7:39 a.m., with NA-B identified the QAPI committee was working on different things however, she was unsure of what specific QAPI items they were working on. She reported she did not believe there was training on Relias (online generalized QAPI training) about the facility's QAPI or QAPI in general . If the committee was training staff following their meetings, she was unaware of that and had never had training. Interview on 4/24/24 at 8:07 a.m., with maintenance supervisor identified he was part of the QAPI committee, and each department would bring up issues and they would discuss together a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-25 · tag F0949 — failed to train staff on dementia and abuse — patternProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review the facility failed to ensure 4 of 9 staff (director of nursing (DON), licensed practical nurse (LPN)-A, nursing assistant (NA)-A, and NA-C) received initial and annual training on Alzheimer's disease or related disorders, assistance with activities of daily living (ADL), problem solving with challenging behaviors, and communication skills. Findings include: Review of the DON's employee file identified the DON had a hire date of 10/16/23. Review of her Alzheimer's training records identified she had completed training on ADL care, communication needs, and behaviors. The DON training record lacked identification that she had completed training on Alzheimer's disease and related disorders upon hire. Review of LPN-A's employee file identified LPN-A had a hire date of 3/21/24. Review of LPN-A's Alzheimer's training records identified LPN-A had completed training on Alzheimer's disease and related disorders, ADLs, and behaviors. LPN-A's training record lacked identification she had completed training on communication needs upon hire. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure 1 of 24 residents (R3) appropriately disposed of cigarette butts after use. This had the potential to affect 23 other residents who also smoked. Findings include: Interview on 4/22/24 at 10:55 a.m., during initial interview with R3 stated after she smoked, she would store her used cigarette butts in her jacket pocket after use and discarded that cigarette butts in the trash bin in her room. R3 was aware of a receptacle outside to dispose of cigarette butts. Observation on 4/22/24 at 11:39 a.m., of facility entrance door to the designated smoking area had signs posted for residents to pick up their cigarette butts and place in proper receptacle when they were finished smoking. The designated smoking area had a smoking receptacle near the door for cigarette butt disposal. Observation and interview on 4/22/24 at 3:49 p.m., outside in the designated smoking area identified R3 walked away from the designated smoking area. R3 opened her jacket pocket and showed her used cigarette butts in her jacket…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure 1 of 3 (R8) residents oxygen (O2) had been administered per physician orders. Findings include: R8's 3/15/24, quarterly Minimum Data Assessment (MDS) identified R8 had moderate cognitive impairment and had a diagnosis of pneumonia, anxiety, depression, and respiratory failure. R8 had partial/moderate assistance related to her activities of daily living and was independent with walking 10 to 50 feet. R8's Section O of the MDS identified R8 had oxygen. Review of R8's, current, undated, Order Summary Report identified R8 was to receive 2 liters of O2 at rest and 5 liters of O2 with activities. Observation on 4/22/24 at 11:51 a.m., with R8 asleep in bed. R8 had her nasal cannula on with her O2 set on 4 liters. Observation on 4/22/24 at 2:53 p.m., with R8 watching television with her O2 set at 4 liters. Observation on 4/22/24 at 4:39 p.m., with R8 eating a meal with her O2 set at 4 liters. Observation and interview on 4/22/24 at 4:55 p.m., with nursing assistant (NA)-C stated R8 should be on 2 liters of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure an insulin pen was appropriately primed prior to administration for 1 of 1 resident (R7). Findings include: Observation and interview on 4/24/24 at 8:37 a.m., with licensed practical nurse (LPN)-A identified she completed a blood sugar check on R7 with blood sugar registering at 113. LPN-A identified that based on her blood sugar she would only receive her Lantus injection. LPN-A dialed the Lantus pen to 50 units, removed the cap and used an alcohol wipe to clean the pen hub, then attached a disposable needle tip. LPN-A then administered the insulin subcutaneously to R7. LPN-A did not prime the insulin pen with 2 units of insulin prior to dialing up the ordered dose. LPN-A identified she was surprised she had forgot to prime the pen. R7's April 2024, Medication Administration Record (MAR) identified R7 was administered Novolog (a rapid acting insulin) 5 units subcutaneously 2 times daily at 8:00 a.m., and 12:00 p.m., and 7 units one time daily at 4:30 p.m., R7 also received Lantus (long-acting insulin) 50 units…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-28 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide a room change notice including the reason for the room change for 3 of 3 residents (R10, R11, R12) reviewed for room change. Findings include: R10's admission Minimum Data Set (MDS) dated [DATE], identified R10 was admitted to the facility on [DATE], and had intact cognition. During an interview on 2/27/24 at 12:40 p.m., R10 indicated the previous day (2/26/24) she was coming out of her bathroom and an unknown facility staff person was packing up her stuff. R10 stated the unknown staff person did not know why she was being moved to another room but was told to move her stuff. R10 stated she had just been moved to that room the day before (2/25/24) from her original room she was admitted to and did not know why she was being moved again. R10 verified she had changed rooms twice since her admission without notice or a reason why. R10 stated she asked the social worker (SW) and was told a new admission needed the room more than she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-28 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to provide notification to the resident and/or resident representative of the facility's bed hold policy at the time of emergency transfer and hospitalization for 1 of 1 (R2) residents reviewed for hospitalization. Findings include: R2's admission Minimal Data Set (MDS) dated [DATE], indicated R2 had a diagnoses of end stage renal disease, fluid overload, and dependence on renal dialysis. R2's care plan dated 8/19/22, indicated R2 was independent with activities of daily living (ADLs) such as ambulation, dressing, toileting, and grooming. Further, care plan identified R2 as exhibiting behaviors such as noncompliance with medically needed treatment. R2's Census List dated 2/28/24, revealed R2 had been transferred to the hospital on 1/29/24, 1/15/24, 1/1/24, 12/19/23, 11/24/23, 10/6/23, 9/7/23, 8/19/23, and 7/18/23. R2's progress notes identified R2 was transferred to the hospital nine times between 7/19/23 through 1/29/24. In review of R2's record it was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-28 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure a comprehensive discharge summary that included all four components (recapitulation of stay, final summary of resident's status, medication reconciliation, and post-discharge plan) as required for 2 of 2 residents (R2, R9) who were discharged to the community. Findings include: R1's admission Minimal Data Set (MDS) dated [DATE], indicated R1 had diagnoses which included alcohol induced acute pancreatitis, alcoholic hepatitis, and was cognitively intact. Further, MDS revealed R1 did not exhibit any behaviors and wished to discharge to the community. R1's progress note dated 11/20/23, indicated R1 was going to discharge to her grandmother's home on this day, and was going to be transported by her aunt until R1 was accepted into an inpatient chemical dependency facility. R1's Social Services- Discharge summary dated [DATE], revealed R1 discharge to community with family, and was working on possible admission to an inpatient chemical dependency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to complete comprehensive analysis/assessment for potential causal factors/root cause to identify and implement individualized interventions and failed to revise the care plan with identified interventions to prevent and/or mitigate the risk of falls or falls with serious injury for 1 of 3 residents (R7) reviewed for falls. Finding include: R7's admission record identified she was admitted to the facility on [DATE] and had the following diagnoses: diabetes, urinary incontinence, osteoporosis, difficulty in walking, reduced mobility, history of falls, sleepwalking, muscle weakness. R7's quarterly Minimum Data Set (MDS) dated [DATE], indicated staff completed R7's cognition assessment that identified short and long term memory were ok and had some difficulty in making decisions regarding activities of daily life. MDS further identified R7 was independent with activities of daily living including those involving mobility, however did have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-09-02 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review, the facility failed to ensure both recertification survey results, complaint investigations, and facility plans of correction were available for review. This had the potential to affect all forty-three (43) residents residing in the facility, as well as family, visitors, and staff.Findings include:R5's brief interview for mental status (BIMS) dated 8/11/25, indicated R5 had moderately impaired cognition.On 8/27/25 at 3:50 p.m., R5 indicated he would like to see the results of the surveys that the State Agency (SA) conducted however, did not know where to locate them.On 8/27/25 at 4:00 p.m., a binder titled facility survey results was located in a plastic wall file by the front entrance behind the resident council minutes. The survey results included in the binder consisted of the recertification survey results for 4/25/24, and complaint investigation results for 5/21/24, and 5/28/25.A review of Aspen Central Office (ACO-an online computerized federal document site which contains the surveys completed for facilities, including both…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2025-05-28 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to identify specific care or practices necessary to meet identified care needs regarding post-traumatic stress disorder (PTSD). This had the potential to affect all residents currently residing in the facility with a diagnosis or history of PTSD. Furthermore, the facility failed to implement 1 of 1 facility assessment (FA) and ensure the identified number of staff deemed required to provide social services to residents had been maintained. The number of social services designee (SSD) was equal to 1 full time position. Findings include: The FA, dated 4/2025, indicated the purpose of the assessment was to identify the care required by the resident population using evidence-based, data-driven methods that consider the types of diseases, conditions, physical and behavioral health needs, cognitive disabilities, overall acuity, and other pertinent facts that are present within that population, consistent with and informed by individual resident assessments. Resident feedback and Community resources facilitates the development of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$19,135 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $19,135 — penalty dated 2026-01-14
- Medicare payment denial — starting 2024-12-21 for 2 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ROHINSKY, STEVEN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/01/2020 |
| GIESE, DAWN | Individual | W-2 MANAGING EMPLOYEE | — | since 11/01/2020 |
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245400. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.