Warroad Care Center
1401 Lake Street Northwest, Warroad, MN 56763 · Non profit - Corporation · 49 certified beds · (218) 386-1235 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (48) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $280,774 in federal fines (most recent 2024-11-06)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 25.2% | 18.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.0% | 4.1% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.9% | 1.9% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 2.8% | 2.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 5.3% | 4.1% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 5.0% | 4.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 23.6% | 20.5% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 8.1% | 12.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.4% | 5.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 23.7% | 24.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 25.7% | 17.1% | 17.1% | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.03 therapist hours per resident per day in 2026Q1 — more than 1% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 49 beds and averages 46.3 residents a day — about 94% occupied, or roughly 3 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.00 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.84 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.51 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.36 hrs/resident/day on weekends vs 5.25 on weekdays — 17% thinner on weekends. RN hours go from 0.94 to 0.59 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
48 citations, most serious first. The 15 most serious are shown; the remaining 33 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-11-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure 1 of 1 resident (R39) with a known history of sexual behaviors towards others was comprehensively assessed and interventions implemented to mitigate risk to prevent ongoing sexual abuse for 2 of 2 residents (R31, R6) who were cognitively impaired, dependent on staff for their care, and were sexually abused by R39. The immediate jeopardy (IJ) began on 9/6/24, when R39 came up behind R31 and fondled her breasts. The facility failed to comprehensively assess and develop interventions to help manage and reduce the risk of injury or assault to others. This contributed to R39 continued episodes of sexual abuse toward R31 on 9/25/24, and again on 10/14/25, and toward R6 on 10/15/24. The administrator and director of nursing (DON) were notified of the IJ on 10/30/24, at 11:43 p.m. The IJ was removed on 11/5/20, at 9:09 p.m. when the facility successfully implemented a removal plan; but noncompliance remained at the lower scope and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-11-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure staff were following care planned interventions of two staff assist when transferring residents with a ceiling lift; and failed to complete therapy/or nursing assessments to determine the appropriate sling sizes per manufacturers guidelines for 3 of 4 residents (R12, R7, R2) reviewed who were transferred via ceiling lifts. These deficient practices resulted in immediate jeopardy (IJ) for R12, R7 and R2 who were at risk of serious injury as a result of the deficient practice. The IJ began on 10/29/24, when R7 was observed to be transferred in the ceiling lift from her bed to the toilet by assist of one staff when R7 was care planned to be transferred with two staff. The administrator and director of nursing (DON) were notified of the IJ on 10/30/24 at 12:57p.m. The IJ was removed on 11/5/24, at 9:09 p.m.; but noncompliance remained at the lower scope and severity, level 2, (D) which indicated no actual harm with potential for more…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-06-13 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to provide the physician ordered mechanically altered diet for 1 of 3 residents (R1) reviewed who was at risk for choking and served the wrong textured diet. This resulted in an immediate jeopardy (IJ) for R1. The IJ began on 5/28/24, when R1 was served a regular diet instead of the physician ordered pureed diet which resulted in R1 choking and requiring the Heimlich Maneuver to dislodge a corn dog. The administrator was notified of the IJ on 6/12/24, at 3:21 p.m. The IJ was removed on 6/13/24, at 1:15 p.m., but noncompliance remained at the lower scope and severity level D, with no actual harm with potential for more than minimal harm that was not immediate jeopardy. Findings include: R1's Transfer/Discharge Report (no date) identified diagnosis that included Dysphagia (difficulty swallowing), quadriplegia and dementia. R1's Care Area Assessment (CAA) dated 10/9/23, identified swallowing problems and cognitive loss. The CAA indicated a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-09-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to maintain resident safety when a resident with a history of exiting the facility unsupervised, eloped through the Assisted Living (AL) wing of the facility at approximately 4:15 a.m. on 8/22/23. This resulted in an immediate Jeopardy (IJ) situation for R1. In addition, the facility failed to implement a system to ensure proper functioning of their Wander Alert system resulting in 1 of 3 residents (R3) reviewed for elopement, exiting the unit unnoticed by staff during the survey. The IJ began on 8/22/23, when R1 exited the facility via the attached AL wing of the facility after staff left her unattended in the lobby for the second time during the overnight shift at 4:15 a.m. R1 was not located again until 4:45 a.m. when she was attempting to re-enter the building. The director of nursing (DON), administrator and licensed social worker (LSW)-A were notified of the IJ on 9/7/23, at 1:00 p.m. The IJ was removed on 9/8/23, at 11:00 a.m., but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-11-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to assess safety for 2 of 4 residents (R1, R4) following falls from recliner chairs. This resulted in actual harm for R1 who fell from a recliner chair and sustained lacerations and a brain bleed. Findings include: During observation on 11/21/23, at 3:05 p.m. R1 was lying on his back in bed. In the corner of the room was a manual recliner chair. R1's significant change Minimum Data Set (MDS) dated [DATE], identified moderate cognitive impairment and identified no behaviors. The MDS indicated R1 had upper extremity impairment on one side and was dependent on staff for transfers and toilet use. R1's care plan dated 11/7/23, identified a self care deficit and a risk for falls. The care plan directed staff to use a ceiling lift for all transfers and encourage R1 to use a call light for assistance. The care plan further indicated R1 needed prompt response for all requests for assistance, non slip Dycem in his wheel chair and indicated he was on a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-12-18 · tag F0726 — failed to have competent, trained nursing staff — widespreadEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure staff completed COVID-19 self-testing per manufacturer guidelines and Centers for Disease Control (CDC) guidelines for 13 of 19 staff (DA-B, DA-C, HSKG-A, HSKG-B, LA-A, NA-J, NA-O, NA-P, LPN-B, LPN-C, RN-C, administrator) observed to complete COVID-19 testing. This had the potential to affect all residents residing in the nursing home. Findings include:The facility Line List dated [DATE], identified 15 residents had tested positive for COVID-19 since [DATE] and the facility was in current outbreak status.During an interview on [DATE] at 1:51 p.m., licensed practical nurse (LPN)-B stated she was informed a resident tested positive for COVID-19 when she arrived at the facility on [DATE] at approximately 7:30 a.m. Day shift staff were already at the facility, LPN-B placed the testing supplies at the timeclock and asked staff to test as they came on to their shift. LPN-B stated she was told staff had tests available on each wing in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-12-18 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to follow Centers for Disease Control (CDC) guidelines including transmission-based precautions and documenting testing procedures 7 of 14 (R11, R16, R43, R34, R41, R20, R14) reviewed for COVID-19 procedures; and failed to ensure 26 of 50 staff (RN-A, RN-B, LPN-A, NA-A, NA-C, NA-D, NA-E, NA-F, NA-G, AA-A, LPN-A, NA-B, NA-G, NA-H, RN-D, NA-J, administrator, DON, RN-C, LPN-B, TMA-A, NA-I, NA-K, NA-L, NA-M, NA-N) were tested according to CDC broad based testing guidelines; and the facility failed to monitor and track staff illness for 2 of 2 (AA-A, AA-B) staff who called in during a COVID-19 outbreak; and the facility failed to ensure resident signs/symptoms of illness were tracked during monthly surveillance for 2 of 14 (R19, R35) residents reviewed for illness. In addition, the facility failed to ensure residents were provided an FDA skin-safe approved hand sanitizer during meals. These practices had the potential to affect all residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-18 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide the most recent Centers for Disease Control (CDC) education regarding the potential risks and benefits of the pneumococcal vaccine for 4 of 5 residents (R11, R13, R32, R35) reviewed for immunizations. Findings include:The Centers for Disease Control and Prevention (CDC) Pneumococcal Vaccine Recommendations dated 10/26/24, identified a pneumococcal vaccination was recommended for adults 50 years or older. Based on shared clinical decision-making, adults 65 years or older have the option to get PCV20 or PCV21, or to not get additional pneumococcal vaccines. They can get PCV20 or PCV21 if they have received bothPCV13 (but not PCV15, PCV20, or PCV21) at any age and PPSV23 at or after the age of [AGE] years old.R11's undated admission Record, identified an admission date of 10/15/24, R11 was [AGE] years old and had diagnoses that included Alzheimer's disease, heart failure, type 2 diabetes, obesity and hypertension.R11's Immunization Audit Report…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-18 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the Skilled Nursing Facility Advance Beneficiary Notice (SNFABN CMS10055) was provided to 2 of 3 residents (R1and R5) reviewed for beneficiary notification. Findings include:R1's face sheet dated 12/18/25, identified R1 was admitted to the facility on [DATE], and remained in the facility. R1's diagnoses included liver and bone cancer, pneumonia, weakness, and pleural effusion (a buildup of fluid between the layers of tissues that line the lungs and chest cavity). R1's Notice of Medicare Non-Coverage (NOMNC) dated 11/24/25, identified R1 was being discontinued from services due to lack of meeting services hours five times a week. R1's first day of services was 11/14/25, and the last covered day was 11/26/25. R1's medical record lacked a completed SNFABN to outline services and continued cost of services.R5's face sheet dated 12/18/25, identified R5 was admitted to the facility on [DATE], and remained in the facility. R5's diagnoses included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-18 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to obtain COVID-19 vaccination information for 1 of 2 facility employees (NA-N) reviewed for immunizations. Findings include:A copy of nursing assistant (NA)-P COVID-19 Informed Consent form was requested but not received.During an interview on 12/17/25 at 6:25 a.m., NA-P stated she was unvaccinated against COVID-19. I don't trust the government.During an interview on 12/18/25 at 9:04 p.m., licensed practical nurse (LPN)-B stated employees were offered COVID-19 every fall during the facility's vaccine clinic. A pink binder was kept with a list of employees. Once the employee was done, the name was highlighted. New employees were added upon hire. However, LPN-B was not listed. When an employee declined the COVID-19 vaccine, a declination form was completed. The forms were kept in the pink binder in alphabetic order, and no form was found for NA-P. NA-P was a new employee and LPN-B stated, I must have missed her. The facility policy COVID-19 Vaccination dated 9/26/25, identified it was a policy of this facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to implement care planned interventions to reduce the risk of abuse for 1 of 3 residents (R2) who had a history of inappropriately touching female residents. Findings include:R2's Transfer/Discharge Report indicated he admitted to the facility on [DATE]. R2's diagnosis included adjustment disorder with depressed mood, vascular dementia, and muscle weakness.R2's quarterly Minimum Data Set, dated [DATE], indicated he was independent with bed mobility, and required supervision to ambulate.R2's care plan dated 11/5/25, identified vulnerability related to functional limitations and poor impulse control and identified behaviors that included touching fellow female residents inappropriately. The care plan identified the use of a motion sensor and floor alarms. The care plan indicated R2 was to be provided one to one staff supervision in common areas to ensure his behaviors were appropriate and fellow residents were free from distress.R2's Progress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to develop care planned interventions for 1 of 3 residents (R1) reviewed who displayed behaviors toward other residents.Findings include:R1's Transfer/Discharge Report indicated she admitted to the facility 3/27/25. R1's diagnosis included adjustment disorder, delusional disorders, and dementia.R1's quarterly Minimum Data Set (MDS) dated [DATE], indicated she was independent with wheelchair mobility on the unit. The MDS indicated R1 displayed physical, verbal and other behaviors.R1's care plan dated 10/31/25, indicated she was taking psychotropic medications for treatment of behavioral symptoms related to dementia, severe agitation and delusional disorder. The care plan lacked a behavior care plan.R1's Progress Notes identified the following:10/27/25, R1 was wandering around the household going into other resident's room.11/5/25. R1 was wandering around the household, collecting anything she liked along the way. 11/5/25, R2 was found in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to promote resident dignity following a fall for 1 of 3 residents (R1) reviewed when R1 sustained a fall, and staff left him to sleep on the floor. Findings include: R1's admission Record indicated he admitted to the facility on [DATE]. R1's diagnosis included dementia with agitation, restlessness, mood disorder and neurocognitive disorder. R1's discharge Minimum Data Set (MDS) dated [DATE], indicated he displayed physical, verbal, and other behaviors. The MDS indicated R1 was impendent with transfers and ambulation and had not fallen since the prior assessment. R1's Baseline Care Plan dated 3/13/25, indicated he could not easily communicate with staff and communicated with gestures and incoherent vocalizations. The care plan indicated R1 required supervision for dressing and hygiene and was independent with transfers and ambulation without the use of mobility devices. The care plan identified cognitive impairment. The care plan further indicated R1 did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-06 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide sufficient staff to transfer residents in lifts according to their care plan for 3 of 4 residents (R12, R7, R2); failed to provide appropriate supervision to mitigate resident-to-resident abuse for 2 of 2 (R31, R6) residents abused by 1 of 1 residents (R39) reviewed for abuse: failed to provide sufficient staff to complete range of motion for 4 of 4 residents (R7, R19, R22, R43) reviewed for restorative therapy. In addition, 4 of 46 residents (R7, R30, R25, R34,) 10 of 10 staff members (RN-A RN-B, NA-D, LPN-A, NA-C, NA-A, SWD, RT-A, NA-H, DON); 1 of 3 family members (FM-A) voiced concerns of lack of sufficient staffing in the facility. The lack of sufficient staffing had the potential to affect all 46 residents in the facility. Findings include: Transfer with Lifts: See also F689: Based on observation, interview and document review, the facility failed to ensure staff were following care planned interventions when transferring…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-06 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to update the facility assessment when changes occured to ensure an effective plan was in place to maintain the highest practicable care for residents. This had the potential to affect all 46 residents residing at the facility. Findings include: During the course of the survey conducted on 10/28/24 through 11/6/24, an immediate jeopardy level deficiency was identified related to a resident (R39) who had known inappropriate sexual behaviors and the facility's failure to conduct comprehensive assessments and implement interventions to mitigate risk to others and to prevent ongoing sexual abuse for 2 of 2 residents (R31 and R6) who were cognitively impaired and dependent on staff for their care and were sexually abused by R39 (See F600). During the course of the survey conducted on 10/28/24 through 11/6/24, an immediate jeopardy level deficiency was identified related to the facility failed to ensure staff were following care planned interventions when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 33 citations
- Potential for harm · F2024-11-06 · tag F0841 — widespreadDesignate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to develop a policy and procedure defining the responsibilities of the medical director and ensure the medical director assisted in the implementation and guidance of resident care policies, and coordination of resident medical care in the facility. This had the potential to impact all 46 residents who resided in the nursing home at the time of the survey. Findings Include: During an extended survey, on 11/6/24, a medical director (MD) policy and the MD's job description and/or contract was requested; however, these items were not provided. During a telephone interview on 10/30/24 at 2:36 p.m., MD stated he was at the facility twice per month. Once to do residents rounds and the other was for paperwork; signing orders etc. The MD attended quality meetings as well. The MD was informed of staffing concerns; however, he was not in control of staff. The MD provided medical care to the residents, and he did review resident incident reports such as falls as well. During an interview on 11/6/24 at 2:18 p.m., the administrator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-06 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and document review, the facility failed to develop and implement appropriate plans of action to correct quality deficiencies identified during the survey that the facility was aware of or should have been aware. This had the potential to adversely affect all 46 residents residing in the facility. Findings include: See also F600: The facility failed to ensure 1 of 1 resident (R39) with known sexual behaviors towards others was comprehensively assessed and interventions implemented to mitigate risk to others and prevent ongoing sexual abuse for 2 of 2 residents (R31, R6) who were cognitively impaired and dependent on staff for their care and were sexually abused by R39. See also F689: The facility failed to ensure staff were following care planned interventions when transferring residents with a ceiling lift; and complete therapy/or nursing assessments to determine the appropriate sling sizes per manufacturers guidelines for 3 of 4 residents (R12, R7, R2) to ensure resident and staff safety.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-06 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and document review, the facility failed to develop, monitor, and evaluate their identified performance measures. This had the potential to affect all 46 residents residing in the facility. Findings include: The February QAPI Education Report dated 3/8/24, identified staff education compliance was at 72.8%, however, the report failed to identify actions taken to increase compliance. The Quality and Safety Meeting (Quarter 1 Data) dated 4/15/24, identified the QAPI team reviewed the following topics: - Emerging infectious disease - Staff influenza vaccination program - Emergency preparedness - Environmental services - Minnesota Pollution Control Agency (MPCA) - Skilled nursing safety report (Casper, MDS, QIIP) - Safe resident handling - Consultant pharmacist report - PIP discussion. The data failed to identify the facility developed and implemented action plans with measurable goals and/or identify actions taken. The Quality and Safety Meeting (April Data) dated 5/20/24, identified the QAPI…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-11-06 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Standard Precautions: R99's admission MDS dated [DATE], identified R99 had moderate cognition and required intermittent catheterization. Diagnoses included neurogenic bladder, Alzheimer's disease, and dementia. R99's physician notes dated 10/17/24, identified R99 performed catheterization by himself as needed to empty his bladder. R99's care plan dated 10/22/24, failed to identify R99's catheterization plan and goals including what personal protective equipment was needed. R99's medication administration report (MAR) dated 10/1/24 through 10/31/24, identified staff were required to perform catheterization for R99 every shift or as requested by the resident due to the resident's neuromuscular dysfunction of the bladder. On 10/29/24 at 10:17 a.m., R99 was seated in a wheelchair in his room. R99 stated he used a catheter to empty his bladder due to being unable to urinate on his own. Staff used gloves but did not wear gowns when catheterizing him. On 10/30/24 at 1:30 p.m., registered nurse (RN)-A stated when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-06 · tag F0940 — failed to train staff — widespreadDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to assure employee infection control training and education was completed for 4 of 10 (LPN-A, LPN-B, RN-A, DON) staff reviewed for training and education.This had the potential to affect all 46 residents residing in the facility. Findings include: Review of personnel records identified the following: - Director of nursing (DON) completed no assigned staff education including: dementia care, abuse, resident rights, quality assurance, infection prevention, compliance and ethics, behavior health, and activities of daily living (ADLs). - Registered nurse (RN)-E completed education for resident rights 9/20/23, behavior health 8/3/23, and abuse 6/27/23, but had no further completed education. - Nursing assistant (NA)-I did not complete education regarding effective communication - NA-B completed no education in 2024. During an interview on 11/6/24 at 12:42 p.m., human resources (HR)-A stated she used to assign the annual staff education but registered nurse (RN)-C now assigned assigned the annual training for staff and presented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-06 · tag F0941 — widespreadDevelop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure staff completed mandatory communication training for 4 of 10 staff (DON, RN-E, NA-B, NA-I) reviewed for training requirements. This had the potential to affect all 46 residents residing in the facility. Findings include: Review of personnel records identified the following: - Director of nursing (DON) had not completed staff education including effective communication. - Registered nurse (RN)-E had not completed staff education including effective communication. - Nursing assistant (NA)-B had not completed staff education including effective communication. - NA-I had not completed staff education including effective communication. During an interview on 11/6/24 at 1:09 p.m., RN-C stated she was responsible for staffing training and was aware staff were not compliant with staff education requirements including effective communication training. During an interview on 11/06/24 at 2:17 p.m., the DON stated she was just informed of the need for staff education. The DON believed she only needed to provide her continuing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-06 · tag F0942 — widespreadEnsure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure staff completed mandatory training for resident rights for 3 of 10 staff (DON, RN-E, NA-A) reviewed for training requirements. This had the potential to affect all 46 residents residing in the facility. Findings include: Review of personnel records identified the following: - Director of nursing (DON) had not completed staff education including resident rights. - Registered nurse (RN)-E had not completed staff education including resident rights since 9/20/23. - Nursing assistant (NA)-I had not completed staff education including resident rights. During an interview on 11/6/24 at 1:09 p.m., RN-C stated she was responsible for staffing training and was aware staff were not compliant with staff education requirements including resident rights training. During an interview on 11/06/24 at 2:17 p.m., the DON stated she was just informed of the need for staff education. The DON believed she only needed to provide her continuing education transcripts when she started her role and did not have log in information until now…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-06 · tag F0943 — widespreadGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to provide facility specific abuse prevention training to 5 of 10 employees (DON, RN-E, LPN-C, NA-I, NA-B) reviewed for training. This had the potential to affect all 46 residents residing in the facility. Findings include: Review of personnel records identified the following: - Director of nursing (DON) completed no assigned staff education including abuse. - Registered nurse (RN)-E last complete abuse training 6/27/23. - Licensed practical nurse (LPN)-C last completed abuse training 4/20/23. - Nursing assistant (NA)-I last completed abuse training 2/21/22. - NA-B completed no education in 2024. During an interview on 11/6/24 at 1:09 p.m., RN-C stated she was responsible for staffing training and was aware staff were not compliant with staff education requirements including abuse, neglect, and exploitation training. During an interview on 11/06/24 at 2:17 p.m., the DON stated she was just informed of the need for staff education. The DON believed she only needed to provide her continuing education transcripts when she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-06 · tag F0944 — widespreadConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to provide mandatory training on the facility specific Quality Assurance and Performance Improvement (QAPI) program to include goals and various elements of the program, how the facility intends to implement the program, staff's role in the facility's QAPI program, or how to communicate concerns, problems, or opportunities for improvement to the facility's QAPI program for 5 of 10 employees (DON, RN-E, LPN-C, NA-B, NA-I) reviewed for training requirements. Findings include: Review of personnel records identified the following: - Director of nursing (DON) completed no assigned staff education including quality assurance. - Registered nurse (RN)-E did not complete staff education including quality assurance. - Licensed practical nurse (LPN)-C last completed quality assurance training 4/20/23. - Nursing assistant (NA)-B did not complete staff education including quality assurance - NA-I did not complete staff education including quality assurance During an interview on 11/6/24 at 1:09 p.m., RN-C stated she was responsible for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-06 · tag F0945 — failed to train staff on abuse prevention — widespreadInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure staff were educated on infection control policies and procedures for 4 of 10 staff (DON, RN-E, LPN-C,NA-B) who's training records were reviewed and 3 of 3 staff (NA-B, NA-C, LPN-A) who identified they were not educated in procedures for standard, transmission-based and enhanced barrier precautions (EBP). This had the potential to impact all 46 residents who reside in the facility. Findings include: Review of personnel records identified the following: - Director of nursing (DON) completed no assigned staff education including infection prevention. - Registered nurse (RN)-E did not complete infection prevention training. - Licensed practical nurse (LPN)-C last completed infection prevention education 4/20/23. - Nursing assistant (NA)-B completed no assigned staff education including infection prevention in 2024. During an interview on 10/29/24 at 10:17 a.m., NA-B was unable describe to differentiate between the different types of precautions and/or when to use them. During an interview on 10/29/24 at 12:23 p.m., NA-C…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-06 · tag F0946 — widespreadProvide training in compliance and ethics.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure 4 of 10 staff (DON, RN-E, LPN-C, NA-B) received annual training on behaviors in Alzheimer's disease or related disorders, problem solving with challenging behaviors, and communication skills. This had the potential to affect all 46 residents residing in the facility. Findings include: Review of personnel records identified the following: - Director of nursing (DON) completed no assigned staff education including compliance and ethics. - Registered nurse (RN)-E did not complete compliance and ethics training. - Licensed practical nurse (LPN)-C last completed compliance and ethics traninig 4/20/23. - Nursing assistant (NA)-B completed no assigned staff education including compliance and ethics in 2024. During an interview on 11/6/24 at 1:09 p.m., RN-C stated she was responsible for staffing training and was aware staff were not compliant with staff education requirements including compliance and ethics training. During an interview on 11/06/24 at 2:17 p.m., the DON stated she was just informed of the need for staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-06 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure 12 hours of annual in-service training was completed for 2 of 5 nursing assistants (NA-A, NA-B) reviewed for in service requirements. This had the potential to affect all 46 residents residing in the facility. Findings include: Review of personnel records identified the following: - Nursing assistant (NA)-I did not complete 12 hours of continuing education. - NA-B did not complete 12 hours of continuing education. During an interview on 11/6/24 at 12:42 p.m., human resources (HR)-A stated she used to assign the annual staff education, but registered nurse (RN)-C assigned staff education now. RN-C assigned the annual training for staff and presented some of the general orientation education. The annual training was according to staff hire date: - NA-I: HR-A stated NA-I's hire dated was 6/27/23. NA-I had no specific dementia training at the time she transferred position from dietary to nursing. NA-I's last dementia training was in 2022. NA-I would have needed extra courses assigned to her that dietary was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-06 · tag F0949 — failed to train staff on dementia and abuse — widespreadProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure 3 of 10 staff (DON, RN-E, NA-B) received annual training on behaviors in Alzheimer's disease or related disorders, problem solving with challenging behaviors, and communication skills. Findings include: Review of personnel records identified the following: - Director of nursing (DON) completed no assigned staff education including behavioral health. - Registered nurse (RN)-E last completed behavioral health training 8/3/23. - Nursing assistant (NA)-B completed no assigned staff education including behavioral health in 2024. During an interview on 11/6/24 at 12:42 p.m., human resources (HR)-A stated she used to assigned the annual staff education but registered nurse (RN)-C assigned staff education now. RN-C assigned the annual training for staff and presented some of the general orientation education. The annual training was according to staff hire date: - DON: HR-A stated the DON did not complete any of the new hire trainings. - RN-E: HR-A stated RN-E hire date was 8/29/13 and was past due for annual training.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-06 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide range of motion (ROM) services for 4 of 4 residents (R7, R19, R22 ,R43) reviewed for range of motion. Findings include: R7's significant change Minimum Data Set (MDS) dated [DATE], identified R7 had severe cognitive impairment. Diagnoses included multiple sclerosis (MS) (a potentially disabling disease of the brain and spinal cord that affects nerve fibers and causes communication problems), type 2 diabetes and peripheral vascular disease (PVD) (reduced blood flow to the arms and legs). R7 had a restorative nursing program (RNP) but R7 did not participate during the look back period. R7's care plan revised 8/9/24, identified R7 had a RNP. Restorative Therapy nursing assistant would monitor R7's progress and tolerance daily and document. RT staff were to report concerns to nursing and/or physical therapy/occupational therapy for assessment and recommendations. Staff were directed to provide: RT- UBC x15 mins (tension 90). Pulleys…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-06 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide toileting cares in a dignified manner for 1 of 1 resident (R12) reviewed for dignity. Findings include: R12's quarterly Minimum Data Set (MDS) dated [DATE], identified R19 was severely cognitively impaired and R12 was dependent (helper performed all the effort and resident does none of the effort to complete the activity) for toileting and bed to chair transfers. R12 required substantial/maximal assistance (helper does more than half the effort) for personal hygiene. R12's care plan dated 8/9/24, identified R12 was cognitively impaired and required assist of two staff for ceiling lift transfers. During an interview on 10/28/24 at 2:38 p.m., R12 stated, last week, a nursing assistant left R12 in the bathroom in the ceiling lift alone. R12 was unable to say a name or date but R12 was crying and stated R12 waited at least 20 minutes. R12 was in the bathroom already in the lift, up in the air, and R12's feet were dangling and going numb. Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-06 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed ensure a voiced grievance was acted upon; and provide a written policy for how the facility would handle grievances for 1 of 1 resident (R20) reviewed for missing property Findings include: R20's quarterly Minimum Data Set (MDS) dated [DATE], identified R20 was cognitively intact and demonstrated no delusional behavior and/or thinking. The facility 8/7/24, resident council minutes identified R20 was missing a long white, [NAME] nightgown that had been gone for an undetermined length of time. On 10/30/24 at 9:58 a.m., during a resident council discussion R20 stated she reported a missing night gown a few months ago at a resident council meeting. R20 stated she asked staff about the gown a couple weeks ago but had not received any follow up. An interview was completed on 10/30/24 at 2:45 PM, with environmental services manager (EVS) and laundry aide (LA)-A. LA-A stated in August 2024, the facility changed the laundry process, and all personal and facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure allegations of potential sexual abuse were reported or timely reported to the administrator and state agency (SA) for 1 of 1 resident (R39) reviewed for abuse involving 2 of 2 residents (R6, R31) with cognitive impairment, who was observed inappropriately touching other residents' multiple times, Findings include: R6's quarterly MDS dated [DATE], identified R6 had moderate cognitive impairment and exhibited delusions, physical behaviors of grabbing, hitting, scratching, or abusing others sexually one to three days per week, verbal behaviors toward others four to six days per week and other behaviors not directed toward others four to six days per week. R6 required substantial assistance to dress and partial assistance with transfers. R6 was independent with ambulation once standing. Diagnoses included depression, anxiety, dementia, and sever mood disturbance. R31's quarterly MDS dated [DATE], identified R31 had severe cognitive impairment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-06 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide immediate protection and investigate allegations of resident-to-resident sexual abuse for 2 of 2 residents (R31, R6) reviewed for abuse, who were abused by R39. Findings include: R6's quarterly MDS dated [DATE], identified R6 had moderate cognitive impairment and exhibited delusions, physical behaviors of grabbing, hitting, scratching, or abusing others sexually one to three days per week, verbal behaviors toward others four to six days per week and other behaviors not directed toward others four to six days per week. R6 required substantial assistance to dress and partial assistance with transfers. R6 was independent with ambulation once standing. Diagnoses included depression, anxiety, dementia, and sever mood disturbance. R31's quarterly MDS dated [DATE], identified R31 had severe cognitive impairment and exhibited physical behaviors of grabbing, hitting, scratching, or abusing others sexually one to three days per week, and verbal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-06 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure accurate coding of the Minimum Data Set (MDS) for 1 of 3 residents (R7) reviewed for catheters. Findings include: R7's significant change Minimum Data Set (MDS) dated [DATE], identified R7 had severely impaired cognition and an indwelling urinary catheter. Diagnoses included multiple sclerosis (MS), type 2 diabetes, and history of urinary tract infection (UTI). The MDS failed to identify R7 had a multi-drug resistant organism (MDRO). R7's care plan revised 8/9/24, identified R7 needed total assistance with toileting needs and catheter management. The care plan failed to identify R7 had an MDRO. R7's Physical Therapy Skilled Nursing Facility Treatment Note dated 9/12/24, identified R7 had an open wound on her right ischial tuberosity and had an increased risk of infection. Precautions/Restrictions: methicillin-resistant staphylococcus aureus (MRSA). During an interview on 10/30/24 at 10:06 a.m., the director of nursing (DON) stated staff were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to develop a comprehensive care plan for 1 of 2 residents (R7, R99); and failed to involve family during the care conference and document the care conference fully for 1 of 2 residents (R7) reviewed for catheters. Findings include: R7's significant change Minimum Data Set (MDS) dated [DATE], identified R7 had severely impaired cognition and an indwelling urinary catheter. Diagnoses included multiple sclerosis (MS), type 2 diabetes, and history of urinary tract infection (UTI). However, the MDS failed to identify R7 had a multi-drug resistant organism (MDRO). R7's care plan revised 8/9/24, identified R7 needed total assistance with toileting needs and catheter management. The care plan failed to identify R7's preferences for family involvement with her care nor to identify R7 had an MDRO. R7's Physical Therapy Skilled Nursing Facility Treatment Note dated 9/12/24, identified R7 had an open wound on her right ischial tuberosity and had an increased risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to follow provider's orders for intermittent catheterization for 1 of 1 resident (R99); and failed to ensure catheter care was provided in a manner to prevent potential urinary tract infection (UTI) for 1 of 3 residents (R7) reviewed for catheters. Findings include: R99's admission Minimum Data Set (MDS) dated [DATE], identified R99 had moderate cognition. R99 required intermittent catheterization and did not participate in a bladder program. Diagnoses included neurogenic bladder, Alzheimer's disease and dementia. R99's interagency transfer orders signed 10/24/24, identified orders for staff to perform scheduled straight catheterizations 4 times a day; If staff were consistently draining >500 mL per catheterization, then add a scheduled catheterization. R99's Bowel and Bladder Comprehensive assessment dated [DATE] identified R99 required intermittent catheterization every shift and as needed, requires extensive assist from staff with transfers on/off the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-17 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to thoroughly investigate an injury of unknown origin for 1 of 3 residents (R1) reviewed who sustained significant unexplained bruising. Findings include: R1's admission Record identified diagnosis that included Alzheimer's disease, dementia and age related osteoporosis (a bone disease that develops when bone mineral density and bone mass decreases, or when the structure and strength of bone changes). R1's quarterly Minimum Data Set (MDS) dated [DATE], identified intact cognition and indicated she had upper extremity impairments on both sides. The MDS indicated R1 required substantial/maximal assistance from staff for toileting and transfers and did not ambulate. R1's care plan dated 1/19/24, identified vulnerabilities related to functional limitations and Alzheimers disease. R1's facility Progress Note (PN) dated 6/20/24, indicated writer was summoned to R1's room by nursing assistant (NA) at 6:50 p.m. who stated R1 had bruising to her left side. Writer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to perform assessment to determine potential causal factors of extensive bruising for 1 of 3 residents (R1) reviewed for non-pressure related skin concerns. In additional the facility failed to implement interventions to prevent further injury. Findings include: R1's admission Record identified diagnosis that included Alzheimer's disease, dementia and age related osteoporosis (a bone disease that develops when bone mineral density and bone mass decreases, or when the structure and strength of bone changes). R1's quarterly Minimum Data Set (MDS) dated [DATE], identified intact cognition and indicated she had upper extremity impairments on both sides. The MDS indicated R1 required substantial/maximal assistance from staff for toileting and transfers and did not ambulate. R1's care plan dated 1/19/24, identified impaired cognitive functioning related to dementia and a potential for alteration in skin integrity and directed staff to observe skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to report an injury of unknown origin within 24 hours of it being identified to the State Agency (SA) for 1 of 3 residents (R1) reviewed for potential abuse. Findings include: R1's significant change Minimum Data Set (MDS) dated [DATE], identified R1 had a severe cognitive impairment and a diagnosis of Alzheimer's disease. R1 was dependent on staff for all care areas. R1 exhibited physical and verbal behaviors towards others. R1's WSLC Skin Incident Report dated 11/29/30, identified staff reported bruising to R1's hand/arm/finger. It was reported R1 was combative during cares the evening prior. A bruise to the left wrist measured 8 centimeters (cm) by 26 cm. The top of hand bruise measured 4 cm x 3.4 cm. The right index finger bruise measures 6.2 cm from knuckle. Interventions included a physician order was obtained to get an x-ray, nurse assessment, and taping of the finger if R1 allowed. R1's Skin/Wound note dated 11/29/23 at 10:46 a.m., identified R1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-06 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to thoroughly investigate an injury of unknown source to ensure resident safety and appropriate interventions were implemented for 1 of 3 residents (R1) reviewed for potential abuse. Findings include: R1's significant change Minimum Data Set (MDS) dated [DATE], identified R1 had a severe cognitive impairment and a diagnosis of Alzheimer's disease. R1 was dependent on staff for all care areas. R1 exhibited physical and verbal behaviors towards others. R1's WSLC Skin Incident Report dated 11/29/30, identified staff reported bruising to R1's hand/arm/finger. It was reported R1 was combative during cares the evening prior. A bruise to the left wrist measured 8 centimeters (cm) x 26 cm. The top of hand bruise measured 4 cm x 3.4 cm. The right index finger bruise measures 6.2 cm from knuckle. Interventions included a physician order was obtained to get an x-ray, nurse assessment, and taping of the finger if R1 allowed. R1's Skin/Wound note dated 11/29/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-06 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to assess for dementia related behaviors and implement individualized resident centered interventions to managed the dementia symptoms for for 2 of 3 residents (R3, R1) reviewed for potential abuse. Findings include: R3 R3's annual Minimum Data Set (MDS) dated [DATE], identified R3 had severe cognitive impairment and a diagnosis of dementia. R3 exhibited physical and verbal behaviors toward others. R3's cognitive Loss/Dementia CAA dated 9/22/23, identified R3 demonstrated behavioral symptoms during the review period, including physical and verbal. R3 had a diagnosis of dementia which was the primary contributing factor to her cognitive function decline and behavioral symptoms. R3 also had a diagnosis of major depressive disorder that may contribute to her symptoms. R3 had a WanderGuard in place to reduce risk for elopement. Staff would continue with current interventions related to cognitive impairment and proceed to care plan. R3's care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-29 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to offer and provide the most recent Centers for Disease Control (CDC) education regarding the potential risks and benefits of the pneumococcal vaccine for 5 of 5 residents (R7, R25, R34, R39, R43) reviewed for immunizations. This had the potential to affect all residents who were eligible for the pneumococcal booster. Findings include: R7's quarterly Minimum Data Set (MDS) dated [DATE], identified R7 was [AGE] years old and had diagnoses of Parkinson's disease and breast cancer. R7's immunization record dated 11/29/23, identified R7 received the pneumococcal polysaccharide vaccine (PPSV23) on 6/17/15, and received the pneumococcal conjugated vaccine (PCV-13) on 5/22/17. R7's medical record did not include evidence R7 or R7's representative received education regarding pneumococcal vaccine booster and there was no indication R7 was offered the pneumococcal vaccine per CDC guidance. R25's significant change MDS dated [DATE], identified R25 was [AGE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-29 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure residents did not self-administer medications as assessed for 1 of 1 residents (R39) observed to self administer medication after staff set up. Findings include: R39's quarterly Minimum Data Set (MDS) dated [DATE], identified R39 had moderate cognitive impairment and diagnoses included dementia, high blood pressure, and renal insufficiency. R39's Initial Evaluation of Ability of Resident to Self-Administer Drugs dated 2/27/23, identified R39 was not cognitively or physically able to self-administer medications. On 11/29/23 at 7:50 a.m., licensed practical nurse (LPN)-A dispensed the following medications into a medication cup: acetaminophen ES 500 milligrams (mg) 2 tabs (pain reliever), Calcitriol 0.25 micrograms (mcg) (a medication that treats low calcium levels caused by kidney disease), calcium 600 mg with Vitamin D3 10 mcg (a supplement that prevents low levels of calcium and vitamin D, Chlorthalidone 50 mg (a water pill),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-29 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and document review, the facility failed to assess, monitor and implement mental health interventions for 1 of 1 resident (R28) who had identified behavior needs. Findings include: R28's significant change Minimum Data Set (MDS) dated [DATE], identified R28 had moderate cognitive impairment and diagnoses that included dementia and malnutrition. R28 exhibited no depression or behavioral symptoms during the lookback period. R28's care plan revised 10/20/23, failed to identify R28's interventions for any behaviors. R28's psychosocial note dated 11/10/23, identified family member (FM)-A was updated on the subarachnoid hemorrhage in R28's parietal lobe. Discussed behavioral concerns and patterns R28 displayed when FM-A left the facility. FM-A explained R28 and FM-A got into an argument earlier in the week, FM-A told R28 she wouldn't be in to visit for awhile and R28 knew she was dog sitting this weekend. FM-A expected R28 would do something to create a fall as per FM-A, this was something R28 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-22 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to assess for and failed to ensure 1 of 2 residents (R4) was free from the use of physical restraints when placed in recliner chairs that prevented rising independently. Findings include: R4's quarterly MDS dated [DATE], identified severe cognitive impairment and indicated she required substantial assistance from staff for transfers and toileting. R4's care plan dated 6/29/23, identified a self care deficit and a risk for falls related to cognitive impairment and balance problems. The care plan directed staff to ensure call light in reach, anticipate needs, and use of alarms. R4's facility Progress Note dated 10/23/23, indicated R4's alarm sounded and she was found on her hands and knees on the floor at the foot of the recliner which was still reclined. R4 was unable to verbalize what she was trying to do. During observation on 11/22/23, at 9:46 a.m. R4 was seated in a power recliner chair in a common area of the unit. NA-C stated R4 used an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-11-06 · tag F0840 — widespreadEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and document review, the facility failed to provide the facility agreements for contracted services which had the potential to affect all 46 residents residing in the facility reviewed during the extended survey. Findings include: A copy of any agreement the facility had such as dental, hospital transfer, and/or psychiatric services was requested. The only agreement received was a Nursing Facility Services Agreement dated 8/26/13, identified the facility had an agreement with LifeCare Medical Center for hospice services. During document review on 11/6/24, at 12:47 p.m. the administrator confirmed he had been unable to locate any current agreements other than the one hospice agreement. No further information was provided.
- No harm found · C2024-11-06 · tag F0843 — widespreadHave an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and document review, the facility failed to develop and/or have evidence of an in-effect transfer agreement with a local Medicare participating hospital entity. This had potential to affect all 46 residents in the facility who could require hospitalization on an emergent basis. Findings include: During the extended survey from 10/30/24 through 11/6/24, evidence was requested to demonstrate the facility had a transfer agreement in place with a local Medicare participating hospital entity. However, no information or evidence was provided. During an interview on 11/6/24 at 2:18 p.m., the administrator stated he was a contracted interim administrator and began his role at the facility on 10/9/24. The facility had undergone several administration changes since the previous survey, and he was unable to find a transfer agreement in place with a local Medicare participating hospital entity. The administrator stated he expected the facility to have all the required policies and/or procedures to provide care the residents. No further information was provided.
- No harm found · C2023-11-29 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview and document review, the facility failed ensure the required daily nurse staffing information was posted. This had the potential to affect all 42 residents and/or visitors who may have wished to view the information. Findings include: During observation on 11/27/23 through 11/29/23, surveyors were unable to locate the daily nurse staff posting. During interview on 11/29/23 at 1:09 p.m., administrative secretary (AS) stated every morning the night shift delivered the facility nurse staffing hours form and AS placed it in a binder behind her desk. AS previously posted the daily staffing hours on the bulletin board, but sometime last summer AS was told to stop posting it. During interview on 11/29/23 at 1:51 p.m., the director of nursing (DON) stated the AS kept the daily staffing hours behind her desk. The form was not visible to residents/visitors but was readily available upon request. The form would be updated every day by the AS or the night shift nurse. A policy regarding staff posting was requested but not provided.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$280,774 in federal fines across 7 penalties. 4 Medicare payment denials on record.
- $145,889 — penalty dated 2024-11-06
- $16,187 — penalty dated 2024-06-13
- $3,529 — penalty dated 2024-01-02
- $8,469 — penalty dated 2023-12-11
- $11,180 — penalty dated 2023-11-22
- $5,293 — penalty dated 2023-11-06
- $90,227 — penalty dated 2023-09-08
- Medicare payment denial — starting 2024-12-05 for 15 days
- Medicare payment denial — starting 2024-07-06 for 5 days
- Medicare payment denial — starting 2023-12-21 for 1 days
- Medicare payment denial — starting 2023-10-05 for 15 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BERTILRUD, MARK | Individual | W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR | since 05/09/2016 |
| CASPERSON, TOM | Individual | CORPORATE OFFICER | since 06/01/2022 |
| DOYLE, RONDA | Individual | CORPORATE OFFICER | since 10/27/2004 |
| ERICKSON, DEBORAH | Individual | CORPORATE OFFICER | since 01/07/2010 |
| EVANS, ROBERT | Individual | CORPORATE OFFICER | since 06/24/2009 |
| GRIFFIN, MIKI | Individual | CORPORATE OFFICER | since 06/01/2022 |
| MARVIN, MAUREEN | Individual | CORPORATE OFFICER | since 06/01/2022 |
| MUSGROVE, DONNIE | Individual | CORPORATE OFFICER | since 06/01/2022 |
| SCHAIBLE, BRIAN | Individual | CORPORATE OFFICER | since 04/12/2006 |
CMS files one row per role, so the 10 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
What families pay in MN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245329. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.