Cerenity Care Center White Bear Lake
1900 Webber Street, White Bear Lake, MN 55110 · Non profit - Corporation · 132 certified beds · (651) 232-1818 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- a high payroll-based staffing rating (5/5)
- lower-than-typical staff turnover (32% vs 45% nationally) — better care continuity
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (27) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $36,990 in federal fines (most recent 2026-02-02)
- its payroll-based staffing score sits well above its independent inspection score
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.6% | 18.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.4% | 4.1% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.6% | 1.9% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 3.2% | 2.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 1.9% | 4.1% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.2% | 4.0% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 21.5% | 20.5% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 6.7% | 12.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.8% | 5.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 26.9% | 24.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.4% | 17.1% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 1.6% | 1.9% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 96.3% | 82.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 25.3% | 23.5% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.9% | 14.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.53 | 1.61 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.25 | 1.90 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
60.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 264 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 42.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 148 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.56 therapist hours per resident per day in 2026Q1 — more than 86% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 33% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 60.3%CMS range 55.1–65.8 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.9%CMS range 7.5–12.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 42.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 49.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 41.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.6% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.0%CMS range 3.7–9.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.86 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 132 beds and averages 125.9 residents a day — about 95% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.09 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.10 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.17 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.75 hrs/resident/day on weekends vs 4.22 on weekdays — 11% thinner on weekends. RN hours go from 1.20 to 0.86 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 32% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
27 citations, most serious first. The 12 most serious are shown; the remaining 15 are one tap away and print in full.
- Immediate jeopardy · J2026-02-02 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to immediately initiate cardiopulmonary resuscitation (CPR) and activate the emergency response system (EMS) when 1 of 1 residents, with a full code status (when a resident's heart stops being (SP) the medical team uses all available lifesaving measures) was found unresponsive. This resulted in an Immediate Jeopardy (IJ) citation when licensed practical nurse, (LPN)-A, was notified by nursing assistant (NA)-A that R1 was unresponsive. LPN-A immediately checked on R1 finding R1 cool to the touch, without pulse and was not breathing. LPN-A failed to assess R1 for irreversible signs of death to determine and if necessary, perform CPR.The immediate jeopardy began on [DATE] when LPN-A failed to assess R1 for irreversible signs of death and did not initiate CPR immediately. The director of nursing (DON) and the Administrator were notified of the immediate jeopardy at 4:35 p.m. on [DATE]. The immediate jeopardy was removed and the deficient practice corrected on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to perform comprehensive skin assessments and implement interventions to promote healing and reduce the risk for further pressure ulcer development for 1 of 1 resident (R100) reviewed for pressure ulcers. This resulted in harm for R100. Findings include: A stage one pressure injury is intact skin with a localized area of redness that is non-blanchable (does not turn white when pressed). A stage two pressure ulcer is partial thickness loss of the skin with exposed dermis, presenting as a shallow open ulcer. A stage three pressure ulcer is full thickness loss of the skin in which subcutaneous fat may be visible. Additionally, slough (non-viable yellow, tan, gray, green or brown tissue; usually moist, can be soft, stringy and mucinous in texture) or eschar (dead or devitalized tissue that is hard or soft in texture; usually black, brown, or tan in color, and may appear scab-like) may be visible but does not obscure the depth of the tissue…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-11 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure a resident's dignity was maintained by not providing a catheter bag cover for 1 of 1 resident (R146) reviewed for catheters. Findings include:R146's admission Minimum Data Set (MDS) dated [DATE], indicated intact cognition, required partial/moderate assistance with mobility and toileting, and had an indwelling catheter. R146's diagnoses included acute kidney failure, unspecified open wound to right hip and abdominal wall, cellulitis. R146's Urinary Incontinence and Indwelling Catheter Care Area Assessment (CAA) dated 12/2/25, indicated R146 required foley catheter care and was at risk for complications and urinary tract infection (UTI). R146's care plan dated 12/10/25, indicated R146 had an activities of daily living (ADL) self-care deficit and required assistance with ambulation, transferring, mobility, and toileting. R146's provider order dated 12/1/25, indicated, Ensure catheter cover or pant leg is in place to cover urine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-11 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a care conference was provided for 1 of 1 resident (R130) reviewed for care conferences.Findings include:R130's quarterly Minimum Data Set (MDS) dated [DATE], indicated R130 admitted into the facility on 7/30/25, and did not hallucinate or have delusions.R130's social service progress note dated 8/1/25 at 1:32 p.m., indicated R130 was cognitively intact. R130's social service progress note dated 8/6/25 at 2:23 p.m., indicated R130 would like assisted living placement but was still MA pending. A care conference was scheduled for August 8th, to discuss discharge planning and recommendations. R130's social service progress note dated 8/8/25 at 3:30 p.m. and recorded as a late entry on 8/11/25 at 9:42 a.m., indicated R130 had a care conference 8/8/25. R130's nursing progress note dated 8/18/25 at 11:02 a.m., indicated R130 was alert and oriented and had new orders to discharge to long-term care. R130's social service progress note dated 8/18/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-11 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY REVIEWED LNBased on interview and document review the facility failed to ensure an as needed (PRN) antipsychotic medication (medications to treat psychosis related conditions) was prescribed for only 14 days and failed to ensure staff documented use of nonpharmacological interventions used prior to administration of PRN antipsychotic medication 1 of 2 residents (R117) who received PRN antipsychotic medications. Findings include:R117's admission Minimum Data Set (MDS) dated [DATE], indicated R117 had severe cognitive impairment and diagnoses of dementia with severe anxiety. R117 received antipsychotic medications. R117's nursing and provider orders showed the following:-an order dated 11/24/25, indicated R117 required quetiapine (antipsychotic medication) 50 milligrams(mg) every 6 hours as needed for psychosis, dementia with anxiety. This order lacked an end date. -an order dated 10/23/25, indicated R117 required monitoring for target behaviors related to antipsychotic use that included change in sleep pattern,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY R677Based on observation, interview, and document review, the facility failed to ensure routine personal hygiene for nail care was provided for 1 of 1 resident (R6) reviewed for activities of daily living (ADLs) and were dependent on staff for their care. Findings include:R6's quarterly Minimum Data Set (MDS), dated [DATE], identified R6 had diagnosis for Hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side. R6 had moderate cognitive impairment, additionally R6 required partial/moderate assistance with personal hygiene cares.R6's care plan revised dated 10/22/25, identified R6 had and ADL self-care deficit with grooming, required assistance of one by staff.R6's weekly skin checks documentation on 12/8/25 at 2:32 p.m., identified R6 had a shower and nail care was not necessary.During observation and interview on 12/8/25 at 5:42 p.m., R6 stated he asked staff multiple times to cut nails, the staff replied that a nurse or doctor had to cut them. Nails were long and sharp family…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a resident attended a scheduled urology appointment for 1 of 1 residents (R146) reviewed for appointments.Findings include:R146's admission Minimum Data Set (MDS) dated [DATE], indicated intact cognition, required partial/moderate assistance with mobility and toileting, and had an indwelling catheter. R146's diagnoses included acute kidney failure, unspecified open wound to right hip and abdominal wall, cellulitis. R146's Urinary Incontinence and Indwelling Catheter Care Area Assessment (CAA) dated 12/2/25, indicated R146 required foley catheter care and was at risk for complications and urinary tract infection (UTI). R146's care plan dated 12/10/25, indicated R146 had an activities of daily living (ADL) self-care deficit and required assistance with ambulation, transferring, mobility, and toileting. R146's hospital discharge orders dated 11/26/25, indicated, You have an appointment at MN Urology for your follow up on December 2nd at 10:40…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-11 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure a mechanical lift was sanitized between use and furthermore, the facility failed to ensure personal protective equipment (PPE) was donned prior to a transfer for 1 of 1 resident (R5) reviewed for enhanced barrier precautions (EBP).Findings include:R41:R41's admission Minimum Data Set (MDS) dated [DATE], indicated moderate cognitive impairment, had a wheelchair, and was dependent on staff for transferring from R41's chair to the bed and the bed to the chair.R41's care plan dated 11/24/25, indicated R41 had a self-care deficit due to progressive weakness and declining condition and required two staff assistance with a Hoyer lift (a full body mechanical lift) for transfers. R5:R5's quarterly MDS dated [DATE], indicated R5 refused a chair to bed and bed to chair transfer, required substantial assistance with rolling in bed, was at risk of developing pressure ulcers and had two unstageable pressure injuries.R5's Active Orders form…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure proper self-administration of insulin for 1 or 1 resident (R87) reviewed for self-administration of medications (SAM). Findings include: R87's quarterly minimum data set (MDS) dated [DATE], indicated R87 was cognitively intact, rejection of care behavior not exhibited, required staff supervision, and set up for bathing and eating, and was independent with all other activities of daily living (ADLs) and mobility. The MDS indicated R87 had impaired vision, and received insulin and opioids. R87's diagnoses included type 2 diabetes, age-related cataract, need for assistance with personal care, depression and anxiety. R87's care plan last revised 11/20/24, indicated R87 was non-compliant with medications, treatments, lab work and typically rejected care on a daily basis. The care plan further indicated, Resident has been assessed by interdisciplinary care plan team to be capable of self-administration. The care plan indicated R87…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure proper nail care for 1 of 1 resident (R95) reviewed for activities of daily living. Findings include: R95's quarterly Minimum Data Set (MDS) dated [DATE], indicated moderately impaired cognition, diagnoses of dementia, need for assistance with personal care, and there were no rejection of care behaviors noted. It further indicated R95 required assistance with personal hygiene. R95's care plan dated 1/25/2024, indicated R95 needed assistance with dressing, personal hygiene, and bathing due to lumbar stenosis. It further indicated an intervention to assist in handing him a soapy wash cloth and cue to wash face, hands, arms, and torso as able during weekly bath. Staff should also wash resident's hair, back, peri area, and legs during weekly bath and trim his nails as needed. R95's progress notes (11/1/24-11/19/24), lacked documentation R95's fingernails had been cut or that he had refused to have them cut. During observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a gradual dose reduction (GDR) was attempted for 1 of 1 resident (R52) reviewed for the use of psychotropic medications. Findings include: R52 ' s Minimum Data Set (MDS) dated [DATE], indicated they had no cognitive impairment and did not reject cares. R52 reported no signs or symptoms of feeling down, depressed, or hopeless. R52 scored a zero on scale for depression or anxiety. R52 stated did not hallucinate or had delusions. R52 ' s physician orders included the following medications for anxiety: -starting on 7/21/23, Bupropion HCL 100 milligrams (mg) tablet daily by mouth -starting on 7/21/23 Duloxetine Hydrochloride 30 mg coated pellets capsules daily by mouth R52 ' s medical record lacked indication R52 had a GDR attempted for bupropion or Duloxetine since R52 ' s admission to the facility in July 2023. During an interview on 11/21/24 at 12:42 p.m., the consultant pharmacist (CP) stated due to an informational technology (IT) glitch, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure insulin was administered in accordance with professional standards of practice for 2 of 3 residents (R100, R51) observed for medication administration. This constituted three (3) errors out of 33 opportunities for a medication error rate of 9.09 % (percent). Findings include: R100's quarterly Minimum Data Set (MDS) dated [DATE], identified she could usually understand others and could be understood. Required partial/moderate assistance with hygiene and diagnoses included diabetes mellitus. R100 received insulin injections seven out of seven days in the lookback period. R100's care plan dated 9/6/24, identified an alteration in nutrition due to type two diabetes mellitus and elevated glucose levels. Interventions included to monitor blood glucose. R100's physician orders included: - 9/19/24, check blood glucose four times a day. - 10/2/24, Lantus (long acting) insulin 24 units subcutaneous (SQ) every morning, hold if blood glucose…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 15 citations
- Potential for harm · Dcited before2024-11-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to follow infection control standards of practice for incontinence cares and/or contact precautions for 2 of 2 residents (R40 and R364) reviewed for activities of daily living (ADLs) Findings include: R40's quarterly Minimum Data Set (MDS) dated [DATE], identified intact cognition, dependent on staff for toileting, and was always incontinent of bowel and bladder. Diagnoses included dementia. R40's care plan dated 9/12/24, lacked a history of bladder inflammation, and identified she had incontinence related to impaired mobility, left (L) hemiparesis (paralysis on one side) due to history of CVA (stroke). Interventions included to check resident every two hours and as needed for incontinence and provide assist of one to change brief and provide perineal hygiene. Additionally, keep the call light within reach. R40's admission to the facility orders dated 1/26/24, identified a prescription for Keflex (antibiotic) 500 milligrams twice daily for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-16 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to have a method or system in place to ensure the facility offered or provided 3 of 5 residents (R9, R92, R103) updated vaccines to residents per Centers for Disease Control (CDC) vaccination recommendations. This had the ability to affect all 117 residents. Findings include: Review of the current CDC pneumococcal vaccine guidelines located at https://www.cdc.gov/vaccines/vpd/pneumo/hcp/pneumo-vaccine-timing.html, identified for: 1) Adults 19-[AGE] years old with specified immunocompromising conditions, staff were to offer and/or provide: a) the PCV-20 at least 1 year after prior PCV-13, b) the PPSV-23 (dose 1) at least 8 weeks after prior PCV-13 and PPSV-23 (dose 2) at least 5 years after first dose of PPSV-23. Staff were to review the pneumococcal vaccine recommendations again when the resident turns [AGE] years old. 2) Adults [AGE] years of age or older, staff were to offer and/or provide based off previous vaccination status as shown below: a) If NO…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-16 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure a self-administration of medication assessment (SAM) was completed to allow residents to safely administer their own medications for 2 of 2 residents (R92, R24) observed with medications at the bedside. Findings include: R92 R92's quarterly Minimum Data Set (MDS) dated [DATE], indicated R19 had intact cognition and had diagnosis which included non-Alzheimer's dementia and hypertension (elevated blood pressure. Indicated R92 was independent with bed mobility, toileting and transfers. During an observation on 2/12/24 at 2:08 p.m., there were four bottles of medication sitting on a desk in R92's room. During an observation on 2/13/24 at 8:30 a.m., four bottles of medication remain on a desk in R92's room as R92 was self-administering a medication from one of the bottles. R92 stated these are just my vitamins and I have been taking them myself for years. R 92's self-administration of medication assessment (SAM) dated 9/18/23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-16 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure resident current wishes for resuscitation status were accurately documented in the medical record for 1 of 2 residents R19 reviewed for advanced directives. Findings include: R19's significant change Minimum Data Set (MDS) dated [DATE], indicated R19 was cognitively intact and had diagnosis which included hypertension (elevated blood pressure), anemia, and gastro esophageal reflux disease. Identified R19 required staff assistance with activities of daily living (ADL's ) which included bed mobility, toileting and transfers. During an interview on 2/12/24 at 5:51 p.m., R19 stated her wishes were to be resuscitated (full code) status. R19's current care plan dated 9/6/23, identified R19's advance directives were for full resuscitation full code status. Review of R19's electronic health record (EHR) identified the following : -R19's physician orders dated 9/29/23, identified R19 had an order for full code status. -R19's banner and face sheet on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to develop a comprehensive care plan to include assessed risks and interventions with skin care to reduce the risk of complication for 1 of 3 residents (R36) with pressure ulcers reviewed for care planning. In addition, the facility failed to develop a comprehensive person-centered care plan for psychotropic drug use for 1 of 5 residents (R21) reviewed for unnecessary medications. Findings include: R36's admission Minimum Data Set (MDS) dated [DATE], indicate R36 had intact cognition and required staff assistance for most activities of daily living(ADL's). further, MDS indicated R36 was at risk for pressure ulcers and R36 had one stage three pressure ulcer and two unstageable pressure ulcers. R36's most recent Braden Scale dated 2/3/24, identified R36 as being bedfast (confined to bed all or most of the time) and having very limited mobility. Braden scale further identified R36 had two venous ulcers. The scale included a scoring system…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-16 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure a walking program was maintained for 1 of 1 resident (R51) reviewed for ambulation. Findings include: R51's quarterly Minimum Data Set (MDS) dated [DATE], indicated R51 was cognitively intact, independent for wheelchair mobility, and required supervision or touching assistance with ambulation. R51's MDS indicated R51 used a walker and manual wheelchair for mobility and had zero days of training and skill practice in walking during the seven-day look back period. R51's diagnoses included cancer, debility, and cardiorespiratory conditions. R51's care plan dated 2/14/24, indicated R51 was unable to ambulate independently related to unsteady gait and balance. Staff approaches for restorative nursing included documentation of walking program in electronic record and may call family to attempt to encourage resident to participate if refuses. The care plan indicated R51 was at risk for falls and directed staff assist R51 with ambulation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to implement care plan interventions for 1 of 1 resident (R263) reviewed with a history of falls. Findings include: R263's face sheet indicated R263 admitted to the facility on [DATE], and had the following diagnoses: ORIF (open reduction internal fixation a surgical procedure for repairing fractured bone) to right femur, chronic L2 (lumbar) and L3 burst fractures (when a vertebra is crushed in all directions, the condition is called a burst fracture), periprosthetic fracture (a broken bone that occurs around the implants) around other internal prosthetic joint, dementia, Parkinson's disease with dyskinesia (involuntary, erratic, writhing movements of the face, arms, legs, or trunk), age related osteoporosis with current pathological fracture. R263's Clinical Documentation admission form dated 2/8/24, indicated R263 rarely or never understood under the heading, Ability to express ideas and wants, consider both verbal and non-verbal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-16 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure appropriate collaboration with providers and pharmacy in the transcription of orders for 3 of 3 (R7, R56, and R66) reviewed for medications. Findings include: R7's face sheet printed on 2/15/24, included diagnosis of Alzheimer's disease and dysphagia (difficulty swallowing). During medication administration observation on 2/14/24 at 8:05 a.m., registered nurse (RN)-E prepared R7's medications. Medications included the following: -amlodipine 10 mg tablet -famotidine 20 mg tablet -aspirin 81 mg enteric coated tablet -calcitriol 0.25 mcg capsule -vitamin d 25 mcg capsule (capsule ordered but RN-E gave tablet) -Centrum multivitamin tablet -senna plus tablets RN-E placed all R7's in an envelope and then placed envelope into a pill crusher to crush R7's medications. RN-E placed crushed medications in pudding and administered to R7. R7's physician order review, dated 2/15/24, lacked an order to crush medications. R7's care plan, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-16 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure they were free of a medication error rate of five percent or greater. The facility had a medication error rate of 8% with 2 errors out of 25 opportunities involving 1 of 5 residents (R7) who were observed during medication administration. Findings include: R7's face sheet printed on 2/15/24, included diagnosis of gastro-esophageal reflux disease without esophagitis (GERD-acid reflux), R7's physician progress note, dated 1/10/24, included diagnoses of gastro-esophageal reflux disease without esophagitis (GERD-acid reflux), coronary artery disease, hypertension (high blood pressure), congestive heart failure, chronic kidney disease. R7's medication administration summary (MAR) for February 2024, identified the following orders included: - start date 12/8/22, aspirin 81 mg enteric coated tablet take one tablet by mouth once a morning -start date 12/8/22, calcitriol 0.25 mcg capsule take one capsule by mouth once a morning During an observation and interview on 2/14/24, at 8:05 a.m., registered nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-16 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure food was served at a palatable and appetizing temperature for 3 of 3 residents (R16, R19, R96) reviewed for dining services. Findings include: R16 R16's annual Minimum Data Set (MDS) dated [DATE], indicated R16 was cognitively intact and required set-up or clean-up assistance with eating. On 2/12/24 at 5:21 p.m., R16 was eating their meal while sitting up in bed and stated they ate meals in their room. R16 stated the food was cold more than it should be. R19 and R96 R19's significant change Minimum Data Set (MDS) dated [DATE], identified R19 was cognitively intact and was independent with eating after set up. R96's significant change Minimum Data Set (MDS) dated [DATE]. Identified R96 was cognitively intact and was independent with eating. During an interview on 2/12/24 at 12:58 p.m., R19 stated it doesn't seem to matter if I eat in my room or in the dining room the food was never hot it was always luke warm. During an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure proper glove use for 1 of 2 resident (R103) reviewed for blood sugar checks and failed to ensure appropriate hand sanitization between glove use for 1 of 2 resident (R100) reviewed during incontinence cares. Findings include: R103 R103's OBRA (omnibus budget reconciliation act) admission assessment dated [DATE], included diagnosis of stroke (occurs when blood supply to the brain is reduced or blocked) and diabetes mellitus. R103's orders directed staff to take R103's blood sugars four times a day with start date of 1/12/24. During observation on 2/15/24 at 11:58 a.m., licensed practical nurse (LPN)-C did not have gloves on and used lancet to prick R103's finger on left hand and obtained blood sample on the glucometer machine. During interview on 2/15/24 at 2:07 p.m., LPN-C stated staff wear gloves when in contact with bodily fluids, such as when assisting with peri-cares, wound care, and oral care. LPN-C agreed they did not wear…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-25 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ambulate with 1 of 1 resident (R2) reviewed for restorative nursing. Findings include: R2's annual Minimum Data Set (MDS) dated , 7/28/23, indicated intact cognition, and required supervision with one-person physical assistance for ambulation in room. The MDS further indicated non-completion of any restorative nursing activities for R2 during the assessment period. R2's care plan identified R2 as alert and oriented and able to communicate his needs, wants and concerns. The approach was to allow R2 to voice needs, wants, and concerns. The care plan indicated R2 was unable to ambulate independently related to unsteady gait and balance. The care plan directed staff to call family when R2 refuses ambulation, to monitor and document R2's participation in restorative programs, to do a monthly review and evaluation about the progression and need to change the program, and to implement the restorative nursing program, where R2 will ambulate at least twice daily, preferably to all destinations using contact guard…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure assistance with wearing compression socks for 1 of 1 resident (R2) reviewed for dressing. Findings include: R2's face sheet listed R2's diagnoses including ankylosing spondylitis of cervicothoracic region (damage to the spine), coronary atherosclerosis (narrowing of the arteries) due to lipid rich plaque, benign prostatic hyperplasia with urinary obstruction, chronic kidney disease, and carcinoma in situ of the skin of trunk. R2's annual Minimum Data Set (MDS) dated , 7/28/23, indicated intact cognition, and needed supervision with one-person physical assistance with dressing. R2's care area assessment (CAA) triggered for activities of daily living (ADLs). R2's care plan indicated that R2 is alert and oriented and able to communicate needs, wants, and concerns. The care plan indicated for allowing R2 to voice his needs, wants, and concerns. The care plan also indicated R1 had self-care deficit, and the care plan directed staff to assist with dressing. The orders dated 12/16/23, indicated R2 needed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility did not ensure completion of wound treatment as ordered for 1 of 1 resident (R2) reviewed for pressure ulcer. Findings include: R2's annual MDS dated , 7/28/23, indicated R2's stage two pressure ulcer. The MDS also indicated R2 was undergoing pressure ulcer care. R's care plan, dated 7/25/23, identified a pressure ulcer/shearing on R2's right shoulder from lying on the same area. The care plan directed staff to assess and treat the pressure ulcer as ordered. The history of treatment orders for R2's pressure ulcer on right shoulder are as follows: -Started on 2/22/23 and discontinued (dc/d) on 7/25/23 - Mepilex dressing every 7 days, once a day on Monday from 2:30 p.m. to 10:30 p.m. -Started on 7/26/23 and dc/d on 7/25/23 - Tegaderm dressing every other day at 9:00 a.m. -Started on 7/25/23 and dc/d on 8/2/23 - Apply xeroform gauze and cover with dressing every other day until healed at 9:00 a.m. -Started on 8/2/23 and dc/d on 8/7/23 - Change dressing every 5 days, cleanse well with soap and water before dressing placed, use Mepilex…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-25 · tag F0802 — failed to prepare enough nourishing food — isolatedProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure timely assistance with nutritional services for 3 of 4 residents (R1, R2, and R6) reviewed for dining. Findings include: R1's quarterly Minimum Data Set (MDS), dated [DATE], indicated R1 was totally dependent on staff for activities of daily living (ADLs) including eating. The MDS identified R1's weight as 97 pounds and indicated R1 lost weight of 5% or more within the last month, 10 % or more within the last 6 months. The MDS also indicated R1 was on mechanically altered diet. R1's care plan identified a focus area related to R1's difficulty to make self-understood and to understand others due to severe cognitive impairment. The care plan described R1 as non-verbal and does not make needs known. The care plan directed staff to implement the following approaches, including communication and provision of liquids and food as needed, and anticipation of R1's needs. The care plan also identified R1's altered nutritional status as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$36,990 in federal fines across 2 penalties.
- $17,345 — penalty dated 2026-02-02
- $19,645 — penalty dated 2024-02-16
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| HEALTHEAST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | since 07/01/2005 |
| MILLER, ARIEL | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 07/18/2022 |
| CARLEY, GERALD | Individual | CORPORATE DIRECTOR | — | since 01/02/2018 |
| FOUSSARD, WILLIAM | Individual | CORPORATE DIRECTOR | — | since 06/24/2010 |
| GRZYWINSKI, JOAN | Individual | CORPORATE DIRECTOR | — | since 06/13/2014 |
| KSEPKA, DAWN | Individual | CORPORATE DIRECTOR | — | since 06/13/2013 |
| LUNDBERG, JONATHAN | Individual | CORPORATE DIRECTOR | — | since 03/01/2018 |
| BERGIEN, TRICIA | Individual | CORPORATE OFFICER | — | since 01/01/2017 |
| BRUHN, JENNIFER | Individual | CORPORATE OFFICER | — | since 11/25/2019 |
| RYMANOWSKI, KEVIN | Individual | CORPORATE OFFICER | — | since 01/01/2008 |
| BENEDICTINE HEALTH SYSTEM | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 07/01/2005 |
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.6M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245300. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.