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Belleview Valley Nursing Home

23144 Highway 32, Belleview, MO 63623 · For profit - Limited Liability company · 109 certified beds · (573) 697-5311 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus Facility (federal watch list)Abuse/neglect citations on record (F0600, F0603, F0610) — most recent Oct 2024Resident-funds citation (F0569)5 immediate-jeopardy citations$260,352 in federal fines3 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it’s on the federal Special Focus watch list for a persistent pattern of problems
  • it has abuse, neglect, or exploitation citations (F0600, F0603, F0610) — most recent Oct 2024
  • it has a citation for mishandling residents’ money or property (F0569)
  • inspectors cited 5 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $260,352 in federal fines (most recent 2025-10-21)
  • nursing-staff turnover (60%) runs well above the national median (45%)
  • about 17% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

/5
CMS overall
Not rated — CMS suppresses ratings for Special Focus Facilities
Health inspectionSurveyor-assigned, ranked within your stateInspector-verifiedNot rated — CMS suppresses ratings for Special Focus Facilities
StaffingFrom payroll records (PBJ)Not rated — CMS suppresses ratings for Special Focus Facilities
Quality measuresSelf-reported by the facilityNot rated — CMS suppresses ratings for Special Focus Facilities

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
200 Health Way Dr · (573) 438-2977 · Call to confirm hours
Pharmacy
1013 N Cedar St · (573) 734-8588 · Call to confirm hours
Grocery
219 S State Highway 21 · (573) 779-3907 · Call to confirm hours
Park
Elephant Rocks State Park · (573) 697-5395 · Typically dawn to dusk
Place of worship
23617 Highway 32 · (573) 697-5890

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measuresNot rated — CMS suppresses ratings for Special Focus Facilities

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2025-04, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

CMS has published no overall rating for this home since 2025-04 — most often because it is a Special Focus Facility, whose rating CMS withholds. The line above is where the record stops; we do not carry the last star forward, and it is not this home’s rating today.

Overall ratingnot rated now
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.6%18.1%15.4%better
Long-stay residents who lose too much weight4.1%5.3%5.4%better
Long-stay residents with a catheter left in their bladder2.2%1.1%0.9%worse
Long-stay residents with a urinary tract infection0.6%2.3%2.0%better
Long-stay residents with depressive symptoms1.9%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.5%4.1%3.3%typical
Long-stay residents whose ability to walk worsened17.7%17.4%16.1%typical
Long-stay residents on antianxiety or hypnotic medication41.7%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine91.0%90.9%95.3%typical
Long-stay residents with pressure ulcers4.0%4.5%4.7%better
Long-stay residents with worsening bladder/bowel control6.5%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table72.9%23.5%17.1%check this — see note marked dagger below the table
Long-stay hospitalizations per 1,000 resident days0.642.111.67better
Long-stay outpatient ER visits per 1,000 resident days3.552.331.80worse

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.3%U.S. median 10.7%
Went back to hospital
not reportedno hours filed
Therapy hours / resident / day

Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 6.4–18.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.541.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.22
RN hours/ resident / day
0.64
LPN hours/ resident / day
1.87
Aide hours/ resident / day
2.72
Total nurse hours/ resident / day
0.13
RN hoursweekends
60.3%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 109 beds and averages 82.6 residents a day — about 76% occupied, or roughly 26 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.72 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.22 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.87 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.56 hrs/resident/day on weekends vs 2.79 on weekdays — 9% thinner on weekends. RN hours go from 0.26 to 0.13 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 60% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2026-05-29)
8
at the previous standard inspection (2025-12-08)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 17 most serious are shown; the remaining 27 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-10-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide adequate supervision and to ensure the resident environment was free from accident hazards for one resident (Resident #1), who had been assessed as needing supervision for smoking, was observed smoking in his/her room on several occasions while receiving supplemental oxygen via a nasal cannula, and failed to investigate the source of the smoking materials (lighters and cigarettes). The resident sustained 2nd degree burns while smoking in his/her room, putting the entire building and its occupants in danger. The facility census was 86. The administration was notified on 10/20/25 at 4:55 P.M. of an Immediate Jeopardy (IJ) which began on 10/13/25. The IJ was removed on 10/21/25, as confirmed by surveyor onsite verification. Record review of the facility's undated smoking policy showed:- Smoking is only permitted in the designated smoking areas under the supervision of a staff member assigned by the charge nurse each shift;- Staff to instruct the resident about the facility policy on smoking including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-07-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure one resident (Resident #2) was free from physical abuse, and 11 other vulnerable residents at an increased likelihood for abuse to occur when facility staff placed residents with a history of physical and verbal altercations and unstable, aggressive behaviors towards other residents, on the secured unit which housed 12 residents with dementia, receiving hospice care, or requiring total care from staff. The aggressive residents were placed on the secured unit for 24 hours to 5 days until the administrator felt they were no longer a risk to residents outside the locked unit. Resident #1 was placed on the secured unit after returning from a hospital evaluation due to physical aggression. Resident #1 got in an altercation with Resident #2, a resident on the secured unit for safety and dementia care. Resident #1 pushed Resident #2 into the toilet. Resident #2 sustained bruising to his/her face. The census was 88. On 07/09/24 at 4:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-04-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to ensure residents were free from abuse when the maintenance supervisor (MS) grabbed the arm and wrist of one resident (Resident #91) out of 20 sampled residents. The resident had a history of mental health support needs, including behavioral problems. During a behavioral episode, the MS grabbed the resident's arms/wrists and struggled to physically restrain the resident which resulted in bruising to the resident's right upper arm. The facility failed to take appropriate steps to protect the resident from additional abuse and allowed the MS to continue to work around the residents. The facility census was 96. The administrator was notified on 04/09/24 at 9:50 A.M., of an Immediate Jeopardy (IJ) which began on 04/03/24. The IJ was removed on 04/10/24, as confirmed by surveyor onsite verification. Review of the facility's policy titled, Abuse, undated, showed: - Ensure that each resident is free from abuse; - Abuse - the willful…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2024-04-16 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to thoroughly investigate an allegation of staff to resident abuse and failed to implement interventions to prevent further abuse from occurring for one resident (Resident #91) out of 20 sampled residents after the Maintenance Supervisor (MS) grabbed the resident's arm and wrist in a restraining manner that resulted in a physical struggle and bruising to the resident's right upper arm. The facility also failed to follow their policy, resulting in the MS continuing to work around the resident. The facility census was 96. The administrator was notified on 04/09/24 at 9:50 A.M. of an Immediate Jeopardy (IJ) which began on 04/03/24. The IJ was removed on 04/10/24, as confirmed by surveyor onsite verification. Review of the facility's abuse policy, undated, showed: - Ensure that each resident is free from abuse; - Abuse- the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2023-11-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program to provide a safe and sanitary environment to help prevent the potential spread of COVID-19 (an acute respiratory illness in humans caused by the Coronavirus, SARS-CoV-2) and other infections, when staff failed to follow acceptable infection control practices for COVID-19. The facility failed to implement infection control mitigation strategies, including separating 25 residents (Resident #1, #4, #10, #12, #15, #16, #17, #18, #22, #23, #24, #28, #33, #34, #37, #38, #40, #42, #44, #46, #49, #50, #52, #54, and #57) who had tested positive for COVID-19 from 32 residents (Resident #2, #3, #5, #6, #7, #8, #9, #11, #13, #14, #19, #20, #21, #25, #26, #27, #29, #30, #31, #32, #35, #36, #39, #41, #43, #45, #47, #48, #51, #53, #55, and #56) who had tested negative for COVID-19. These failures placed the residents at an increased risk of contracting COVID-19 due to prolonged exposure and Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — the official record, unedited, may be distressing

    Refer to Event ID J4LN13 for SOD Complaint #MO241216 This deficiency is uncorrected. For previous examples, refer to the Statement of Deficiencies dated 07/18/24. Based on observation, interview, and record review, the facility failed to ensure one resident (Resident #8) was free from physical abuse when Resident #7 punched Resident #8 in the back of the head after an earlier verbal altercation. This resulted in Resident #8's head going forward and smacking his/her face into the medication cart. This caused bruising and swelling to Resident #8's cheek bone. The facility census was 83.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-10 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — the official record, unedited, may be distressing

    Refer to Event ID J4LN13 for SOD. Complaint #MO241561 and 241643 This deficiency is uncorrected. For previous examples, refer to the Statement of Deficiencies dated 04/16/24 and 06/11/24. Based on observation, interview and record review, the facility failed to ensure staff followed professional standards of practice when staff did not check on one resident (Resident # 6) out of six sampled residents for over seven hours on the night shift. The resident had fallen around midnight and lay on the floor of his/her bedroom until staff entered the resident's room at 6:55 A.M. The facility also failed to identify, assess, and care plan interventions related to falls. The facility census was 83.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-29 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received care and services in accordance with physician orders for six residents (Residents #4, #5, #6, #34, #41, and #69) out of 18 sampled residents. The facility also failed to ensure the Hospice Coordinated Plan of Care addressed necessary treatments, supplies, and appliances for two residents (Residents #3 and #27) out of three sampled residents receiving hospice services. These failures had the potential to result in delayed treatment, ineffective symptom management, uncontrolled blood glucose levels, and compromised continuity of care. The facility census was 77.Review of the facility's policy titled, Hospice Plan of Care, showed:- The purpose of this policy is to ensure coordinated, person-centered end-of-life care;- All hospice care and services furnished to residents who elect hospice shall be provided in accordance with an individualized written hospice plan of care;- The hospice plan of care must be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-29 · tag F0699 — pattern
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify, assess, and provide supportive interventions for three residents (Residents #4, #21, and #81) with a diagnosis of post-traumatic stress disorder (PTSD - a mental health condition triggered by a terrifying event - either experiencing it or witnessing it; symptoms may include flashbacks, nightmares and severe anxiety, as well as uncontrollable thoughts about the event) out of three sampled residents. The facility's census was 77. Review of the facility's policy titled, Policy and Procedure PTSD, dated 03/26/26, showed: - This policy establishes mandatory requirements for identification, assessment, care planning, service delivery, documentation, and follow-up applicable to residents with a history of trauma and/or PTSD;- The purpose of this policy is to promote resident safety, dignity, psychosocial well-being, and quality of life; reduce the risk of re-traumatization, and maintain compliance with applicable federal requirements,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-29 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement an infection prevention and control program to prevent the transmission of infectious organisms. The facility failed to follow Enhanced Barrier Precautions (EBP - precautions used during high-contact resident care activities for residents infected or colonized with a multidrug-resistant organism (MDRO - microorganisms resistant to one or more classes of antimicrobial agents) or for residents with chronic wounds and/or indwelling medical devices) for one resident (Resident #2) out of four sampled residents. The facility failed to perform appropriate hand hygiene and glove changes during incontinent care for two residents (Residents #50 and #76) out of five sampled residents. The facility failed to properly clean and disinfect a shared glucometer (a machine used to check blood sugars), perform hand hygiene, and prevent cross-contamination during blood glucose testing and medication pass activities for four residents (Residents #8,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff treated residents with dignity and in a respectful manner by leaving one resident (Resident #76) out of five sampled residents exposed during incontinent care and emptying of a urinary catheter (a sterile tube inserted into the bladder to drain urine) drainage bag. The census was 77. Review of the facility's policy titled, Dignity and Privacy, dated 03/13/26, showed:- This policy establishes standards to protect and promote each resident's privacy, dignity, individuality, and self-determination in the nursing home;- Personal care, bathing, dressing, toileting, transfers, examinations, and treatments will be provided with visual and auditory privacy to the fullest extent practicable;- In shared rooms and common area, staff will balance each resident's privacy and preferences with the rights of roommates and other residents, using curtains or closed doors, whenever possible. 1. Review of Resident #76's medical record showed:- admission date of 02/07/25;- Diagnoses of anxiety disorder (persistent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-29 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to update and revise care plans with specific interventions tailored to meet individual needs for one resident (Resident #3) out of 18 sampled residents. The facility census was 77.Review of the facility's policy titled, Revising Care Plans, undated, showed:- It is the policy of this facility to ensure that all comprehensive care plans are reviewed and revised promptly to reflect changes in the resident's condition, treatment, or goals of care;- Care plan revisions are essential to ensure individualized, person-centered, and safe care and to promote accurate, updated interventions that reflect the resident's needs and preferences;- Care plans must be reviewed and revised quarterly, upon a significant change, new physician's orders that impact resident care, after hospitalizations or acute medical events, and upon resident/family request or concerns;- Nurses and other direct care staff must promptly notify the Interdisciplinary Team (IDT - a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure placement of the urinary catheter (a sterile tube inserted into the bladder to drain urine) drainage bag was maintained for two residents (Residents #2 and #76) out of four sampled residents. The facility census was 77.Review of the facility's policy titled, Urinary Catheter Care, dated 03/30/26, showed:- Keep the bag below the level of the resident's bladder at all times;- To empty the bag, place a large plastic container or graduated cylinder (container used to measure liquid) on the floor beneath the bag, remove the drain spout from its sleeve at the bottom of the catheter bag without touching its tip, open the slide valve on the spout, and let the urine flow out of the bag into the container, do not let the drain tube touch anything, close the slide valve and put the drain spout into its sleeve at the bottom of the bag;- Did not address keeping the catheter drainage bag off the floor. 1. Review of Resident #2's medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-29 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility failed to ensure care and services for one resident (Resident #59) out of a sample of one resident with a colostomy (a surgical procedure that brings one end of the large intestine out through the abdominal wall) were provided in accordance with professional standards of practice. The facility allowed Resident #59 to independently perform colostomy care without evidence of a physician order authorizing self-administration of care, without a documented assessment of the resident's competency to safely perform colostomy care, and without ongoing nursing assessment and monitoring of the stoma (opening) and appliance. The facility also failed to develop and implement a comprehensive care plan that addressed the resident's colostomy care needs, including monitoring of the stoma, appliance management, supply needs, resident education, and interventions necessary to maintain the resident's highest practicable well-being. The facility census was 77.Review of the facility's policy titled, Care Plan Completion, dated 03/27/26, showed:- The facility will develop a comprehensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-29 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure drugs and biologicals were labeled and/or disposed of after the expiration date in accordance with currently accepted practices. This had the potential to affect all residents. The facility census was 77.Review of the facility's policy titled, Medication Labeling Policy, dated 03/26/26, showed:- This policy establishes requirements for accurate, complete, legible, and current medication labeling in the nursing home in order to support safe medication use, prevent errors, reduce diversion risk, and maintain compliance with federal requirements, Missouri law, and pharmacy service agreements;- The facility will ensure that medications and biologicals are labeled in a manner consistent with applicable federal and Missouri requirements and in a format that supports safe storage, preparation, dispensing, and administration;- No medication may be administered from a container, package, syringe, cup, blister card, or other storage system that is unlabeled, incompletely labeled, illegible, altered without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store and distribute food under sanitary conditions, increasing the risk of cross-contamination and food-borne illness. This had the potential to affect all residents. The facility census was 81.The facility did not provide a dietary cleaning rotation or food storage policy. 1. Observations on 12/03/25 at 10:35 A.M., 12/04/25 at 3:01 P.M., and 12/08/25 at 3:07 P.M., of the kitchen showed:- The commercial dishwasher exterior with flaky white grime build-up and scattered debris on the floor beneath;- The floor below the reach-in freezer, reach-in refrigerator, range, and the food preparation counter with scattered debris, oily film, and brown grime;- The microwave oven interior with food debris build-up along the top and side surfaces;- Three 12-inch (in.) diameter ceiling diffusers (one of the few visible parts of an air conditioning system) with dust buildup and a brown substance on the front exterior surface and in between the ventilation louvers;- Two approximate 24 in. x 24 in. ceiling diffusers with dust…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe, clean, and comfortable homelike environment. The facility census was 81.The facility did not provide a maintenance policy. 1. Observation of the bathroom door in room [ROOM NUMBER] on 12/03/25 at 10:49 A.M., showed a 6 inch (in.) by 3 in. hole. During an interview on 12/03/25 at 10:49 A.M., the resident in room [ROOM NUMBER] said the hole in the bathroom door had been there since he/she moved into the room about three months ago. He/She spoke with the Maintenance Director about his/her concerns with the room because it was frustrating. 2. Observations on 12/08/25 at 9:30 A.M. and 3:45 P.M., showed:- The A hall dining room area wooden food service counter behind the steam table with an approximate 2 foot (ft.) by 6 in. non-intact section along the floor without a baseboard;- The A hall dining room area metal food and drink service counter near the ice machine with an approximate 6 ft. by 6 in. scraped front section near the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · Ecited before2025-12-08 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure services provided met professional standards of practice when physician orders were not followed for two residents (Residents #1 and #70) out of 18 sampled residents. The facility's census was 81.The facility did not provide a policy on following physician's orders. 1. Review of Resident #1's Physician Order Sheet (POS), dated 12/08/25, showed:- An order for a urinalysis (UA - a group of laboratory tests to examine urine) with a culture and sensitivity (C&S - a laboratory test that identifies germs causing an infection and which antibiotics will be most effective against them) one time only for burning, urgency and frequency for three days. Please complete nurses note when obtained, dated 11/20/25, and completed on 11/24/2025;- An order for Macrobid (an antibiotic) 100 milligrams (mg) by mouth two times a day for urgency, frequency and burning, for 14 days. Notify provider when UA results are obtained, dated 11/20/2025, and completed on 12/04/25. Review of the resident's Progress Notes showed:- On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-08 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain quarterly Quality Assessment and Assurance/Quality Assurance and Improvement Program (QAA/QAPI - a written plan containing the process that will guide the facility's efforts in assuring care and services are maintained at acceptable levels of performance and continually improved) committee meetings with the required members. The facility census was 81. Review of the facility's policy titled Quality Assurance and Improvement Program (QAPI), dated 05/31/24, showed:- The primary purpose of the QAPI program is to establish data-driven, facility-wide processes that improve the quality of care, quality of life, and clinical outcomes of our residents;- Members of facility management are accountable for QAPI efforts;- The QAPI Committee will include at minimum: the Administrator, Director of Nursing, Medical Director, Activities Director, Social Services Director, Dietary Manager, Housekeeping and Laundry Supervisor, Maintenance Director, additional facility staff, and contracted staff including Pharmacy Consultant,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement enhanced barrier precautions (EBP) and follow appropriate infection control practices with hand hygiene and glove changes, when staff performed wound care for one resident (Resident #70) out of two sampled residents, during incontinent and oxygen care for two residents (Residents #5 and #17) out of two sampled residents, catheter care for two residents (Residents #3 and #74) out of two sampled residents, and hand hygiene during medication administration for two residents (Residents #46 and #73) out of seven opportunities. The facility also failed to correctly screen three residents (Residents #34, #70, and #74) for tuberculosis (TB - an infectious disease characterized by the growth of nodules in the tissues, especially the lungs) out of five sampled residents as required by state regulation 19 CSR 20-20.100. The facility failed to establish and maintain an infection prevention and control program (IPCP) that identified a system…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a significant change Minimum Data Set (MDS - a federally mandated assessment instrument required to be completed by facility staff) assessment within 14 days of admission to hospice services for one resident (Resident #5) out of two sampled residents. The facility census was 81.The facility did not provide a policy regarding the completion of significant change MDS assessments. 1. Review of Resident #5's medical record showed:- admitted to the facility on [DATE];- admitted to hospice services on 08/22/25. Review of the resident's significant change MDS, dated [DATE], showed: - Received hospice services;- The facility did not complete a significant change MDS within 14 days of the resident's admission to hospice. During an interview on 12/08/25 at 3:52 P.M., the Director of Nursing said a significant change MDS should be completed if a significant change with the resident lasted longer than two weeks, or if the resident was admitted to hospice.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure urinary indwelling catheter (a tube inserted into the bladder to drain urine) tubing was maintained in the proper position and failed to cover the catheter drainage bag with a dignity bag for one resident (Resident #74) out of three sampled residents. The facility census was 81.Review of the facility's policy titled, Catheter Care, undated, showed:- Keep the bag below the level of the resident's bladder at all times;- Use a catheter bag cover to protect the resident's dignity;- The policy did not address proper positioning of the catheter tubing. Review of the facility's policy titled, Enhanced Barrier Precautions (EBP) Policy and Procedure, dated August 2024, showed:- EBP are an infection control intervention designed to reduce transmission of multidrug-resistant organisms in nursing homes;- High-contact resident activities include device care or the use of a urinary catheter;- Gowns and gloves will be available outside of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-08 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide packed lunch/snacks for one resident (Resident #72) while at dialysis (a process for removing waste and excess water from the blood) center out of one sampled resident. The facility census was 81.The facility did not provide a policy for dialysis care. 1. Review of #72's medical record showed:- admitted on [DATE];- Diagnoses of chronic kidney disease stage 5 (kidneys have failed or are very close to failing, unable to filter waste and fluid effectively, requiring dialysis) and essential hypertension (high blood pressure);- Cognition intact. Review of the resident's Care Plan, revised 11/16/25, showed:- The resident needs dialysis related to kidney failure;- The resident receives dialysis three times per week on Tuesday, Thursday, and Saturday at the dialysis center. During an interview on 12/05/25 at 9:00 A.M., the resident said transportation took him/her to dialysis every Tuesday, Thursday, and Saturday morning around 6:00 A.M. He/she ate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-17 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a Registered Nurse (RN) for eight consecutive hours per day, seven days a week. This deficiency had the potential to affect all residents residing in the facility. The facility census was 91. Review of the facility's policy titled, Nursing Staff, undated, showed: - The facility must use a RN for at least eight consecutive hours a day, seven days a week. Review of the facility's Facility Assessment Tool, last reviewed 07/09/24, showed: - Did not address RN staffing. Review of the Center for Medicare & Medicaid Services (CMS) Payroll Based Journal (PBJ) staffing data Report from the Community Assessment for Public Health Emergency Response (CASPER) REPORT 1705D for the fiscal year quarter 1, 2025 (October 1, 2024 to December 31, 2024) showed: - Triggered four or more days within the quarter with no RN hours; - One day in October 2024 for 10/10/24; - One day in November 2024 for 11/17/24; - Four days in December 2024 for 12/13/24, 12/21/24, 12/25/24 and 12/27/24. The facility did not provide Nursing Schedules for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-17 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a safe, clean, and comfortable homelike environment. This deficient practice had the potential to affect all residents in the facility. The facility's census was 91. The facility did not provide a policy for a safe, clean, and comfortable homelike environment. 1. Observation on 04/14/25 at 11:01 A.M., of Room A15 showed: - No cover over two fluorescent bulbs in the light fixture above the bed next to the door. 2. Observation on 04/17/25 at 9:51 A.M., of the A Hall shower room showed: - A 2 ft. x 2 ft. vent with a build up of dust and debris next to the right side of the shower stall; - The shower stall with a large floor area with 108 missing tiles and a rigid floor surface; - A large floor area of the shower stall with rusty, brown-colored stains and a build up of dirt and grime; - Several areas of peeled/chipped paint on the right, left, and back walls of the shower stall; - The entrance door frame on the left side with an approximate 3 ft. area of vertical scrapes. 3. Observation on 04/17/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-17 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident and/or the resident's representative in writing of a transfer or discharge to a hospital, including the statement of appeal rights or the name, address, or telephone number of the office of the State Long Term Care Ombudsman (advocates for the residents in nursing facilities) within the transfer and discharge notices for six residents (Residents #18, #35, #46, #47, #54, and #62) out of seven sampled residents. The facility's census was 91. Review of the facility's policy titled, Discharges, undated, showed: - The facility must ensure the discharge is documented in the resident's medical record, including Physician's order for the discharge, basis for the transfer, specific resident needs that can't be met; - Information provided to the receiving provider must include a minimum of contact information of the practitioner responsible for the care of the resident, resident representative information including contact information,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-17 · tag F0637 — pattern
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete a significant change Minimum Data Set (MDS - a federally mandated assessment instrument required to be completed by facility staff) assessment within 14 days of admission to hospice services for four residents (Residents #1, #34, #47, #52) out of four sampled residents. The facility census was 91. The facility did not provide a policy regarding the completion of significant change MDS assessments. 1. Review of Resident #1's medical record showed: - admitted to hospice services on 03/18/25; - No significant change MDS dated on or after 03/18/25; - The facility failed to complete a significant change MDS within 14 days of the resident's admission to hospice. 2. Review of Resident #34's medical record showed: - admitted to hospice services on 12/27/24; - No significant change MDS dated on or after 12/27/24; - The facility failed to complete a significant change MDS within 14 days of the resident's admission to hospice. 3. Review of Resident #47's medical record showed: - admitted to hospice services on 01/31/25; - No…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to provide infection prevention precautions by not following enhanced barrier precautions (EBP) for two residents (Residents #18 and #29) out of two sampled residents. The facility also failed to correctly screen three residents (Residents #18, #29, and #138) for tuberculosis (TB - an infectious disease characterized by the growth of nodules in the tissues, especially the lungs) out of five sampled residents required by state regulation 19 CSR 20-20.100. The facility's census was 91. Review of the facility's policy titled, Enhanced Barrier Precaution Policy and Procedure, dated August 2024, showed: - This facility's policy is to implement EBP for preventing transmission of multidrug-resistant organisms (MDROs - microorganisms, predominantly bacteria, that are resistant to one or more classes of antimicrobial agents); - EBP involve gown and glove use during high-contact resident care activities for residents known to be colonized or infected with a MDRO as well as those at an increased risk of MDRO acquisition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-17 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to maintain essential equipment in a safe and operable working condition. This deficient practice had the potential to affect all residents. The facility census was 91. The facility did not provide a policy for equipment maintenance. Review of the facility's Maintenance Request showed: - On 09/09/24, the top right dryer not working. Would have to reiterate to corporate about parts needing ordered; - On 11/14/24, washer #2 (left) didn't work, trips the fuse when powered on or during a cycle. Needed cleaned and investigated. Corrected Action: Replaced the computer and door latch sensor and still threw the door code. Called and called the washers technician line and was now waiting for a call back with advice on the problem; - On 01/13/25, right washer with a code of F8 for slow drain. Corrected Action: 01/14/25, found chain and fork jammed in the drain housing. Removed the obstruction and line to washer clear; - On 03/20/25, the dryer not working. Corrected Action: Other ticket still open and had to wait for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-17 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an effective pest control program to control the insect population in the facility. The facility census was 91. The facility did not provide a policy on pest control. Review of the facility's Pest Control Invoices for 2025 showed: - No service invoices for January and February 2025; - March 2025 service targeted the German roach and the house mouse; - No services targeted flies. 1. Observation on 04/14/25 at 11:01 A.M., of Room A15 showed: - Six flies flew around the room. During an interview on 04/14/25 at 11:05 A.M., the resident in Room A15 said he/she kept a fly swatter hung on the wall near the bed so that he/she could try to kill the flies in the room. The flies got really bad, it was frustrating, and didn't feel clean, because they landed on the urinal and on the bedding. 2. Observation on 04/14/25 at 11:01 A.M., of Room A11 showed: - Two flies flew around the room. During an interview on 04/14/25 at 11:28 A.M., the resident in Room A11 said the flies were always bothering him/her in the room.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a final accounting of resident personal funds within 30 days of discharge for one resident (Resident #250) of three sampled residents and failed to refund resident funds within 30 days of when a resident expired for one resident (Resident #95) outside the sample. The facility census was 91. Review of the facility's policy titled, Policy and Procedures for Maintaining the Resident Trust Fund Account, undated, showed: - Required by law to submit a written account of the remaining personal funds for any deceased resident who has received aid, care, assistance or services paid by the Department of Social Services; - For purposes of this policy, personal funds of the deceased resident shall include all the resident's remaining personal funds held in whatever title the account of accounts may be known, this includes the general account; - To report remaining funds of a deceased Medicaid recipient, you fill out the Personal Funds Account Balance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to consistently document a resident's code status with cardiopulmonary resuscitation (CPR- an emergency procedure consisting of chest compressions if the heart stops beating or the person stops breathing) or Do Not Resuscitate (DNR - does not want CPR) for two residents (Residents #21 and #52) out of 19 sampled residents. The facility census was 91. Review of the facility's policy titled, Advanced Directives, undated, showed: - The facility will provide to each resident or surrogate his/her rights under State law to formulate advance directives. The facility is permitted to contract with other entities to furnish this information but is still legally responsible. The facility will document in a prominent part of the resident's current record whether or not the resident has executed an advance directive; - Advance Directives describe what health care decisions the resident will want to be made it he/she loses the ability to make decisions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement an accurate baseline care plan (the minimum healthcare information necessary to properly care for a resident) upon admission with specific interventions for two residents (Residents #138 and #288) out of seven sampled residents. The facility's census was 91. Review of the facility's policy titled, Care Plan Completion, undated, showed: - The facility will develop and implement a Baseline Care Plan for each resident that includes the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care; - The baseline care plan must be developed within 48 hours of a resident's admission and include the minimum information needed to properly care for a resident including, but not limited to, initial goals based on admission orders, physician orders, dietary orders, therapy services, Preadmission Screening and Resident Review (PASARR - a process that helps ensure people with mental health or developmental disabilities are not unnecessarily placed in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess and obtain physician's orders for wound care for one resident (Resident #25) out of three sampled residents. The facility also failed to ensure staff followed professional standards of practice when staff did not follow through with the collection of urine and report lab results in a timely manner for two residents (Residents #35 and #138) out three sampled residents. The facility census was 91. Review of the facility's policy titled, Skin Conditions, undated, showed: - Did not address when staff should obtain physician orders for wounds or skin conditions. Review of the facility's policy titled, Laboratory Services, undated, showed: - The facility will provide or obtain laboratory services to meet the needs of its residents, and will promote practices to ensure the quality and timeliness of laboratory services; - Laboratory services may only be provided or obtained when ordered by the resident's physician, physician assistant, nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide ongoing skin assessments, perform and document treatments, and monitor progression of a pressure ulcer (areas of localized damage to the skin and underlying tissue generally the result of pressure, shear, and/or friction) for two residents (Residents #1 and #18) out of three sampled residents. The facility census was 91. Review of the facility's policy titled, Pressure Ulcers, undated, showed: - The facility will ensure that a resident who enters the facility without pressure ulcers does not develop pressure ulcers unless the resident's clinical condition indicates that they were unavoidable; - The facility will ensure that all residents at risk for pressure ulcers are identified to be at risk and given care to prevent the development of pressure ulcers. See the policy: Skin Assessment; - The facility will ensure that a resident with pressure ulcers receives necessary treatment and services to promote healing, prevent infection and prevent new…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement protective measures for smoking and failed to accurately complete a smoking assessment per facility policy for one resident (Resident #1) out of three sampled residents. The facility census was 91. Review of the facility's policy titled, Smoking, undated, showed: - The smoking supervising staff member will hand out and light the residents' cigarettes and supervise the safety of the residents during smoking. Will notify the Unit Nurse when a resident's ability to smoke safely is in question; - On admission the Unit Nurse will assess the resident's ability to smoke safely by completing a smoking assessment that includes an evaluation of the resident's safety awareness, judgement, cognitive ability, and manual dexterity; - The Minimum Data Set (MDS - a federally mandated assessment instrument required to be completed by facility staff) Nurse will evaluate each resident who smokes for smoking safety with every MDS assessment, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain a physician's order for recommendation made by the registered dietician (RD) for two residents (Residents #1 and #18) out of three sampled residents. The facility census was 91. The facility did not provide a policy regarding RD recommendations. 1. Review of Resident #1's medical record showed: - admitted on [DATE]; - Diagnoses of diabetes mellitus (DM - a condition that affects the way the body processes blood sugar), dementia (a disorder marked by memory loss, personality changes, and impaired reasoning that interferes with daily functioning), schizophrenia (a long term mental disorder that affects a person's ability to think, feel, or behave clearly, sometimes including delusions or hallucinations), chronic obstructive pulmonary disease (COPD - a chronic inflammatory lung disease that causes obstructed airflow from the lungs), borderline intellectual functioning, gastroesophageal reflux disease (GERD - stomach acid being forced…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify, assess, and provide supportive interventions for three residents (Residents #52, #62, and #81) out of seven sampled residents, with a diagnosis of post traumatic stress disorder (PTSD - a mental health condition triggered by a terrifying event - either experiencing it or witnessing it; symptoms may include flashbacks, nightmares and severe anxiety, as well as uncontrollable thoughts about the event). The facility's census was 91. Review of the facility's policy titled, PTSD, undated, showed: - The facility must ensure that residents who are trauma survivors receive culturally competent, trauma-informed care in accordance with professional standards of practice and accounting for residents' experiences and preferences in order to eliminate or mitigate triggers that may cause re-traumatization of the resident; - Using a multi-pronged approach to identify a resident's history of trauma and cultural preferences, facilities should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to document pertinent education and consent or declination of the influenza (a viral respiratory infection) vaccine was provided to the resident or the resident's representative, and failed to document the administration or declination of the influenza vaccine for three residents (Residents #29, #54, and #138) out of five sampled residents. The facility's census was 91. Review of the facility's policy titled, Influenza Vaccine, undated, showed: - The facility will offer an influenza immunization to every resident and staff member each year at the beginning of flu season October I through March 31; - The Infection Control Nurse will: Initiate an Immunization Log of all residents that includes resident name and room number, that resident was given information about benefits and possible side effects, date vaccine administered, vaccine refused or contraindicated, and reason why; -The Unit Nurse will: Review the resident's record to determine whether an influenza vaccination was received during the flu season. If the vaccination…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide an appropriate facility-initiated discharge notice, failed to provide an appropriate discharge plan prior to providing the discharge notice, failed to reassess a resident's status after being discharged from an acute care hospital, and refused to allow one resident (Resident #1) to return to the facility. The sample size was five residents. The facility census was 80. Record review of the facility's undated Discharge Policy showed: 1. The facility must permit each resident to remain in the facility, and not discharge the resident from the facility unless: - The resident's welfare and needs cannot be met in the facility; - The resident's health has improved sufficiently so no longer needs services provided by the facility; - The safety of individuals in the facility is endangered due to the clinical or behavioral status of the resident; - Health of individuals in the facility would otherwise be endangered. - The resident has failed, after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — the official record, unedited, may be distressing

    Refer to Event ID J4LN14 for SOD as F600 is part of uncorrected survey visit. This deficiency is uncorrected. For previous examples, refer to the Statement of Deficiencies dated 07/18/24, and 09/20/24. Based on observation, interview, and record review, the facility failed to ensure two residents (Residents #2 and #4) were free from physical abuse when Resident #1 physically assaulted Resident #2 and Resident #4 in two separate incidents. Resident #2 was knocked out of his/her wheelchair, hitting their head on the brick building, and requiring an x-ray of their knee. Resident #4 was punched in the face, knocking the resident over with their walker, and requiring them to sent to the hospital for an evaluation for injuries and pain. The facility census was 82.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0603 — failed to not confine residents against their will — isolated
    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure three residents (Residents #3, #4, and #5) of 10 sampled residents were free from involuntary seclusion. The facility failed to have a policy or system in place to identify clinical criteria for placing a resident in a secured/locked area. The facility failed to ensure placement on the unit was not for staff convenience or discipline. The facility to document clinical criteria in the resident's record for placement on the secured unit and ensure the resident's physician and members of the interdisciplinary team were involved in the assessment. The facility census was 88. 1. Record review of the facility undated Abuse policy showed: - The facility will ensure that each resident is free from abuse, neglect, misappropriation of resident property, and exploitation. This includes but is not limited to freedom from verbal, mental, sexual, or physical abuse, corporal punishment, involuntary seclusion and physical or chemical restraint not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-18 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide an appropriate facility-initiated discharge notice, failed to provide an appropriate discharge plan prior to providing the discharge notice, failed to reassess a resident's status after being discharged from an acute care hospital, and refused to allow the resident (Resident #1) to return to the facility out of three sampled residents. The facility census was 88. The facility did not provide a policy regarding transfers and discharges. 1. Review of Resident #1's Pre-admission Screening/Resident Review (PASRR) Level II Evaluation, dated 08/10/22, showed: - The resident's needs could be met in a nursing facility; - The resident did not need specialized services beyond those typically provided by a nursing facility; - The support services to be provided by the nursing facility were a safe structured environment, developing effective coping skills to proper handle issues with anger, physical aggression and poor impulse control, medication therapy,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-09 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a Registered Nurse (RN) was on duty 40 hours per week and to ensure a Director of Nursing (DON) worked full time. This deficiency had the potential to affect all residents. The facility census was 93. Review of a request for a waiver of nurse staffing requirements from the Centers for Medicare and Medicaid Services (CMS) showed a letter, dated 02/15/23, with waiver approved effective February 15, 2023, through February 14, 2024. The waiver included the following requirement: - The facility has one full-time registered nurse regularly on duty 40 hours a week. This may be the same individual or part-time individuals. This nurse may or may not be the DON and may perform some DON and some clinical duties if the facility so desires. Review of the nursing schedules for October 1, 2023 through November 9, 2023, showed: - No RN names listed on the schedules; - No RN scheduled for 10/21/23 - 11/09/23; - No RN scheduled for 20 out of 40 days; - No documentation of any DON hours. Observation on 11/09/23 at 9:50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$260,352 in federal fines across 3 penalties. 3 Medicare payment denials on record.

  • $53,697 — penalty dated 2025-10-21
  • $150,504 — penalty dated 2024-04-16
  • $56,151 — penalty dated 2023-11-09
  • Medicare payment denial — starting 2025-05-22 for 1 days
  • Medicare payment denial — starting 2024-05-28 for 140 days
  • Medicare payment denial — starting 2023-12-15 for 5 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
KRISLEY PROPERTIES LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF23%since 01/31/2020
MJZ INVESTMENT LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF23%since 01/31/2020
SILVER MAPLE PROPERTIES LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF23%since 01/31/2020
COULTER, TERRENCEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST25%since 01/30/2020
AMY FORD - TURNEROrganization5% OR GREATER SECURITY INTERESTsince 01/31/2020
BELLEVIEW INVESTMENT GROUP LLCOrganization5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/30/2020
BRENT BERGEN TRUSTOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 01/31/2020
MITCHELL AHRENSOrganization5% OR GREATER SECURITY INTERESTsince 01/31/2020
TERRANCE COULTEROrganization5% OR GREATER SECURITY INTERESTsince 01/31/2020
TRACIE AHRENSOrganization5% OR GREATER SECURITY INTERESTsince 01/31/2020
TRINITY TURNEROrganization5% OR GREATER SECURITY INTERESTsince 01/31/2020
WILLIZA PROPERTIESOrganization5% OR GREATER SECURITY INTERESTsince 01/31/2020
AHRENS, MITCHELLIndividual5% OR GREATER SECURITY INTERESTsince 01/31/2020
AHRENS, TRACIEIndividual5% OR GREATER SECURITY INTERESTsince 01/31/2020
BERGEN, BRENTIndividual5% OR GREATER SECURITY INTERESTsince 01/31/2020
FORD TURNER, AMYIndividual5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 01/31/2020
TURNER, TRINITYIndividual5% OR GREATER SECURITY INTERESTsince 01/31/2020
BIGHAM, BROOKEIndividualCORPORATE OFFICERsince 02/01/2020
NORTH STAR EQUITY GROUP LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 02/01/2020
HUFFMAN, RHONDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/14/2025
BELLEVIEW RE GROUP LLCOrganizationADP OF THE SNFsince 04/14/2025

CMS files one row per role, so the 33 rows in the source record cover these 21 parties — each is shown once here with every role it holds. Nothing is omitted.

13 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.1M
Net patient revenuemost recent cost report
-3.9%
Operating marginrevenue minus expenses
$1.1M
Related-party expense17% of expenses
Who pays — share of resident-days
Medicaid 95%Medicare 2%Other / private 4%

About 95% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$186per resident / day
operating cost
$5,658per month
≈ monthly operating cost
$179per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265258. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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