Ssm Health Depaul Hospital - Anna House
12284 Depaul Drive, Bridgeton, MO 63044 · Non profit - Corporation · 105 certified beds · (314) 209-8814 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (29) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.8% | 18.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.6% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.7% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.5% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 18.5% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.9% | 4.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 11.7% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.3% | 25.6% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 94.7% | 90.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 10.2% | 4.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 2.3% | 17.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.8% | 23.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 54.1% | 63.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 28.7% | 26.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 11.6% | 13.7% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 2.36 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.02 | 2.33 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
55.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 241 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 40.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 115 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.48 therapist hours per resident per day in 2026Q1 — more than 79% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 55.9%CMS range 51.6–61.5 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.7%CMS range 6.2–11.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 40.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 47.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 32.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.3%CMS range 3.0–9.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.79 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 105 beds and averages 88.1 residents a day — about 84% occupied, or roughly 17 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.62 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.03 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.19 hrs/resident/day on weekends vs 4.79 on weekdays — 13% thinner on weekends. RN hours go from 0.61 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
29 citations, most serious first. The 11 most serious are shown; the remaining 18 are one tap away and print in full.
- Actual harm · Gcited before2025-10-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure staff provided adequate supervision and assistance to prevent accidents for one of three sampled residents (Resident #1) when Certified Nursing Assistant (CNA) C used a Sara lift (also known as a sit to stand, designed to assist individuals with limited mobility in transitioning from a sitting to a standing position) instead of a Hoyer lift (full body lift, used for residents who are unable to move themselves), alone to transfer the resident. CNA C yelled for help. Registered Nurse (RN) A and CNA B responded to the resident's room. The resident was hanging from the Sara lift with his/her legs twisted underneath his/her body, on the platform. A mobile x-ray was ordered. The x-ray confirmed an acute impacted fracture to the left distal femur (a sudden, traumatic break of the lower part of the left thigh bone just above the knee joint). The resident was sent to the hospital. The census was 90. Review of the facility's Sara lift policy, dated September 2017, showed two nursing personnel must be used for a Sara lift…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-09-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the main kitchen floors, appliances and food storage areas were clean and free from debris, and that the ceiling was free from dust accumulation. The facility also failed to ensure the [NAME] 2nd floor (A2) dishwashers were in working order, affecting two residents (Resident #24 and Resident #3). The sample was 16. The census was 62. Review of the facility's cleaning rotation policy, undated, showed: -Guideline: Equipment and utensils will be cleaned and sanitized according to the following guidelines, or manufacturer's instructions; - Items cleaned daily: Stove top, grill, kitchen and dining room floors, and exterior of large appliances; - Items cleaned weekly: Storerooms, shelves, and ovens; -Items cleaned monthly: Refrigerators, freezers, and ingredient bins; -Items cleaned annually: Ceilings. 1. Observation on 9/23/24, of the main kitchen, showed: -At 10:18 A.M., the walk in refrigerator had food debris and food substance build…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-26 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure weekly skin assessments were completed by a nurse for three residents at risk for skin breakdown or with impaired skin integrity (Residents #7, #27, and #32), failed to complete an admission skin assessment and admission note, obtain a admission weight, and obtain skin tear treatment orders (Resident #155), failed to implement the physician order for thromboembolic deterrent (TEDs. a type of compression stocking applied to legs to prevent blood clots) hose when the resident has a history of edema and blood clots, failed to perform skin assessments, failed to obtain monthly weights and address the resident's weight gain (Resident #6), and failed to ensure wound care was being completed (Resident #1). The sample was 16. The census was 62. Review of the facility's Weight Measurement and Recording, reviewed, February, 2019, showed: -Purpose: To identify changes in the resident's weight and nutritional status and provide availability of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-26 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a medication error rate less than 5%. Out of 28 opportunities observed, ten errors occurred, resulting in a 35.71% error rate. (Resident #161, Resident #163 and Resident #162). The census was 62. Review of the facility's Medication Administration policy, dated July, 2021, showed: -Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so; -Medication are administered in accordance with written orders of the prescriber; -The resident is always observed after administration to ensure that the dose was completely ingested. Review of the facilities Electronic First dose Kit policy, dated, July, 2021, showed: -The facility may use electronic first dose kits for first dose and emergency medications, where permitted by regulation or law; -The resident is always observed after administration to ensure that the dose was completely ingested. -Upon receipt of a new medication order, facility staff should remove doses for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-26 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were provided food that was at a safe and appetizing temperature for three residents (Residents #3, #11 and #13). The sample was 16. The census was 62. Review of the facility's checking food temperatures from the main kitchen policy, dated 3/24/24, showed: -Policy statement: the neighborhood team members will check the temperature of hot and cold foods prepared in and delivered from the main kitchen; -Policy interpretation and implementation: upon arrival of the food from the main kitchen, the neighborhood team member will test the temperature of all foods. Hot foods must maintain a temperature of 140 degrees F (Fahrenheit) or greater. Cold foods must maintain a temperature of less than 40 degrees F. The temperatures will be recorded on the food temperature sheet transported with the cart. Any hot food found to be below 140 degrees F will be sent back to the main kitchen. Any cold food found with a temperature more than 40…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to implement Enhanced Barrier Precautions (EBP, an infection control intervention designed to reduce the transmission of multidrug-resistant organisms (MDROs) that employs targeted gown and glove use during high contact resident care activities) as recommended by the Centers for Disease Control and Prevention (CDC) and as required by the Centers for Medicare and Medicaid Services (CMS) for residents with central lines to include catheters and wounds requiring treatments (Residents #1, #28, #157 and #155). The facility failed to exhibit appropriate infection control practices when staff left the catheter bag for one resident (Resident #1) on the floor with no protective barrier, and when staff dropped gloves on the floor and placed them back in the box, where they were later removed and used on one resident during personal care (Resident #1). In addition, the facility failed to ensure hand sanitizer dispensers were functional and filled on one unit of the facility. The sample was 16. The census was 82. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-26 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure residents were assessed to self-administer medications and to ensure staff adequately supervised residents during medication administration (Residents #28, #7 and #17). The sample was 16. The census was 62. Review of the facility's Medication Administration-General Guidelines policy, dated July 2021, showed: -Policy: Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so; -Administration: -Residents can self-administer medications when specifically authorized by the attending physician and in accordance with procedures for self-administration of medications (see Self-Administration of Medications); -The resident is always observed after administration to ensure that the dose was completely ingested. Review of the facility's Self-Administration of Medications policy, dated July 2021, showed: -Policy: In order to maintain the residents' high level of independence, residents who desire to self-administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-26 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a significant change in status assessment was completed within 14 days after a determination was made a significant change occurred for one of two residents sampled for hospice (Resident #27). The facility identified six residents who received hospice services. The census was 62. Review of Resident #27's medical record, showed: -admission date 5/1/23; -Diagnoses included neurocognitive disorder with lewy bodies (degenerative brain disorder characterized by dementia, psychosis and features of parkinsonism (movement symptoms)) and dementia; -A hospice admission form, showed the resident admitted to hospice on 7/19/24 with a diagnosis of failure to thrive. Review of the resident's Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, records, showed: -An annual MDS dated [DATE]; -A quarterly MDS dated [DATE]; -No significant change MDS assessment completed within 14 days after the resident's admission to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure Activities of Daily Living (ADL) care needs were met for two dependent residents (Resident #13 and Resident #35). The sample was 16. The census was 62. Review of the facility's activities of daily living policy, dated February 2019, showed: -Policy Statement: the facility will provide care to each resident to ensure that a resident's abilities in activities of daily living do not diminish unless decrease in a resident's function may be expected and unavoidable due to the predictable, cyclical patterns of the resident's clinical condition or the resident or his/her representative's refusal of care and treatment to restore or maintain functional abilities. -Activities of daily living include the resident's ability to bathe, dress, groom, transfer, and toilet, eat, and use speech, language or other functions communication systems; -Appropriate treatment and services are provided for all residents to help them maintain and improve their abilities to perform activities of daily living. If a resident is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-26 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one resident (Resident #32) with limited mobility received appropriate equipment and assistance to maintain mobility when staff failed to ensure the resident had a palm protector as recommended by therapy to address a left hand contracture (fixed tightening of muscle, tendons, ligaments, or skin, preventing normal movement). The sample was 16. The census was 62. Review of Resident #32's medical record, showed diagnoses included stroke, contracture to left elbow, generalized muscle weakness, dementia and cognitive communication deficit. Review of the resident's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 8/26/24, showed: -Severe cognitive impairment; -Upper extremity impairment on one side; -Dependent for upper body dressing. Review of the resident's care plan, in use at the time of survey, showed: -Need: Resident has limited physical mobility; -Goal: Resident will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one resident (Resident #1) received proper urinary catheter (tube that drains the urine from the bladder) care after an incontinence episode, staff failed to remove the resident's catheter bag off of the floor after providing care and failed to follow the facility's policy of changing the resident's urinary catheter tubing and bag every 30 days. The sample was 16. The census was 62. Review of the facility's Catheter Care policy, review dated February, 2019, showed: -Policy: To keep indwelling catheter free of vaginal discharge and/or crusting, which can cause infections; -Observation and reporting include: -Color and amount of urine; -Check tubing and drainage for sediment; -Attach Foley (a tube that drains the urine from the bladder) to bed frame only; -Change drain bag and tubing every 30 days and as needed; -Change indwelling Foley catheter as indicated based on assessment or per physician order; -Secure urinary drainage bag below the level of the bladder and keep off the floor at all times; -Coil…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 18 citations
- Potential for harm · D2024-09-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure respiratory services were provided, consistent with professional standards of practice, for three residents. The facility failed to obtain physician orders for the use of a continuous positive airway pressure (CPAP, a breathing device that delivers air to a mask worn over the nose and mouth) machine for two residents (Residents #3 and #155). The facility also failed to discontinue an order for continuous oxygen use for one resident no longer requiring oxygen therapy (Resident #3) and failed to have physician orders for oxygen for one resident (Resident # 38) who received continuous oxygen. The sample size was 16. The census was 62. Review of the facility's CPAP policy, revision April, 2019, showed it failed to address the requirement of physician orders. Review of the facility's Oxygen Administration policy, reviewed February, 2019, showed: -Purpose: To provide higher concentration of oxygen than is available in room air;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-26 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the room for one resident was adequately equipped with a call light at the resident's bedside (Resident #32). The sample was 16. The census was 62. Review of Resident #32's medical record, showed diagnoses included stroke, contracture (fixed tightening of muscle, tendons, ligaments, or skin, preventing normal movement) to left elbow, dementia, and cognitive communication deficit. Review of the resident's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 8/26/24, showed: -Severe cognitive impairment; -Usually understood-difficulty communicating some words or finishing thoughts but is able to if prompted or given time; -Upper extremity impairment on one side. Review of the resident's care plan, in use at the time of survey, showed: -Need: Resident has a communication problem; -Interventions/tasks included ensure/provide a safe environment, call light in reach. Observation on 9/23/24 at 11:09 A.M., showed no call light connected to the port in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one resident with pressure ulcers (injury to the skin and underlying tissues as a result of pressure or friction) received services, consistent with professional standards of practice, when staff failed to enter physician orders for wound care into the medical record for one of four residents sampled, which could have resulted in wound care not being provided. (Resident #1). The census was 60. Review of the facility's Pressure Sore Care Policy, undated, showed: Procedures for Stage 2 (a partial thickness loss of dermis presenting as a shallow open ulcer with a red-pink wound bed without slough, may also present as an intact or open/ruptured blister) or greater pressure sore: Notify physician of pressure sore for treatment orders. Review of Resident #1's annual Minimum Data Set (MDS), a federally mandated assessment instrument completed by the facility staff, dated 3/16/24, showed: -Moderately impaired cognition; -Functional limited range of motion: upper extremity: impairment on one side, lower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that in accordance with acceptable professional standards and practices, medical records maintained were complete and accurately documented for one resident (Resident #1). The sample was five. The census was 60. Review of the facility's job description for Certified Medication Technician (CMT) dated: effective date 7/1/22, showed: -Duties and responsibilities: -Administer prescribed medications to residents; -Pass oral, topical, ophthalmic (having to do with the eyes) and inhalation medications; -Document all medications administered to residents. Review of Resident #1's annual Minimum Data Set (MDS), a federally mandated assessment instrument completed by the facility staff, dated 3/16/24, showed: -Moderately impaired cognition; -Diagnoses included: progressive neurological condition, aphasia (loss of ability to understand or express speech) hemiplegia (paralysis of the arm, leg, and trunk on the same side of the body) or hemiparesis (slight weakness in a leg, arm or face), multiple sclerosis (MS, a chronic,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-12 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide services by sufficient numbers of nursing personnel on a 24-hour basis to provide nursing care to all residents, when the nurse assigned to [NAME] 1 (A1) was also responsible for oversight of residents in the sister facility 1 (SF1) located in the same building on the first floor and the nurse assigned to [NAME] 2 (A2) was responsible for oversight of residents in the sister facility 2 (SF2) located in the same building on the second floor. The sample was 13. The census was 51. Review of the nursing schedules, dated 5/6/23 through 5/9/23, showed: -5/6/23, shift 10:30 P.M. - 7:00 A.M., nurse scheduled on A1/SF1, nurse scheduled on A2/SF2; -5/7/23, shift 10:30 P.M. - 7:00 A.M., nurse scheduled on A1/SF1, nurse scheduled on A2/SF2; -5/8/23, shift 10:30 P.M. - 7:00 A.M., nurse scheduled on A1/SF1, nurse scheduled on A2/SF2; -5/9/23, shift 10:30 P.M. - 7:00 A.M., nurse scheduled on A1/SF1, nurse scheduled on A2/SF2. During an interview on 5/9/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-12 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to post the direct care staffing information on a daily basis to include the accurate total number and the actual hours worked for licensed staff, per shift and total facility census. In addition, the staffing sheets maintained by the facility did not include the correct facility name, it included the sister facility's name that is located in the same building. The facility also combined the sister facility's staffing numbers with the facility's staffing numbers. The census was 51. Observation on 5/10/23 at 9:00 A.M., on the first floor, showed the direct care staff daily report, dated 5/9/23, with the sister facility's name listed and no resident census listed. Observation on 5/10/23 at 4:25 P.M., on the first floor, showed the direct care staff daily report, dated 5/10/23, with the sister facility's name listed and no resident census listed. During an interview on 5/10/23 at 5:10 P.M., the Administrator said the Staffing Coordinator is responsible for posting the direct care staff daily report. The Administrator said the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure there was an air gap between the drain pipe of the ice machine and the floor drain in the main kitchen. The census was 51. Observations on 5/9/23 through 5/11/23 between 8:00 A.M. and 4:00 P.M., of the ice machine located in the main kitchen, showed a plastic tube extended from the back of the ice machine, down to the floor. There was a drain in the floor, in front of the ice machine and the tubing went directly down into the drain. During an interview on 5/11/23 at 9:52 A.M., the Maintenance Director said the tubing was installed wrong. There should be a PVC pipe from the back of the ice machine down to the drain. He has been at the facility for five months and is playing catch up.
- Potential for harm · Ecited before2023-05-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow accepted infection prevention and control practices per facility policy when the facility failed to implement their water management program to prevent the spread of waterborne pathogens, such as Legionella. This failure had the potential to affect all residents in the facility. In addition, the facility failed to follow proper infection control practices for two of two residents observed to receive perineal care (cleansing of the surface area between the thighs, extending from the pubic bone to the tail bone) when staff failed to remove gloves or sanitize their hands after they became soiled and before they touched clean resident surfaces (Resident's #4 and #1) and staff failed to sanitize shared medical equipment after each resident use for two of two residents observed to be transferred with a mechanical lift (#4 and #21). The census was 51. 1. Review of the facility's Water Management & Legionella Risk Reduction policy, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure they developed an accurate comprehensive person-centered care plan for each resident, for two of 13 sampled residents (Resident's #1 and #21). The census was 51. 1. Review of the list of residents who received hospice services, provided by the facility, showed Resident #1 not listed. Review of Resident #1's medical record, showed: -Diagnoses included neuromuscular disorder of the bladder (difficulty controlling the bladder) and multiple sclerosis (an autoimmune disease where the body attacks its own nervous system); -No order for an indwelling urinary catheter (a tube inserted through the urinary opening and into the bladder); -No order for hospice services. Review of the resident's care plan, in use at the time of the survey, showed: -Need initiated 4/11/20: The resident has potential for pain and discomfort due to multiple sclerosis and age related arthritis and impaired mobility: -Interventions included: Consult hospice team to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure each resident receives adequate assistance to prevent accidents, for one resident transferred with stand by assistance (Resident's #11). The census was 51. Review of the facility's Gait Belts policy, dated 10/2011, showed: -Purpose: To provide safety of residents and nursing staff members when transferring or ambulating a resident; -Gait belts will be used when transferring or ambulating residents that require the assistance of staff to transfer; -Procedure: Apply gait belt snugly to the resident's waste area. Place hands on belt at back and sides of resident with palms up and fingers on the inside of the belt. Review of Resident #11's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 4/10/23, showed: -Severe cognitive impairment; -Extensive assistance of one person required for transfers; -Surface to surface transfer (transfer between bed and chair or wheelchair): Not stead, only able to stabilize with human assistance; -Used a walker and a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a resident who is incontinent of bladder received appropriate treatment and services after an incontinent episode, when staff failed to cleanse all areas of the skin potentially contaminated by urine (Resident #4). For one of two residents observed to receive incontinence care. The census was 51. Review of the facility's Perineal Care (cleansing of the surface area between the thighs, extending from the pubic bone to the tail bone) policy, dated 7/2016, showed: -Purpose: To establish routine practices for providing perineal care which will cleanse, reduce the risk of skin breakdown, infection, and odor; -Residents who are incontinent or who are identified as requiring perineal care will receive care in the morning, every evening, and as needed after urinary incontinence; -Procedure: Gather and assemble supplies, wash hands, fill basin half full with warm water and place at bedside. Pace wash cloths in basin, or assemble disposable towels. -Drape resident and assist resident in assuming side lying…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-12 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a medication error rate of less than 5%. Out of 25 opportunities observed, two errors occurred, resulting in an 8% error rate (Residents #1 and #3). The census was 51. 1. Review of Resident #1's medical record, showed: -Diagnoses included hemiplegia and hemiparesis (muscle weakness or partial paralysis on one side of the body) following a stroke; -An order start date of 4/1/20, for Senna Lax (stool softener), give two tablets by mouth two times a day for constipation. Observation on 5/10/23 at 8:50 A.M., showed Licensed Practical Nurse E administered the resident's medications. He/She administered Senna 8.6 milligram (mg) one tablet. 2. Review of Resident #3's medical record, showed: -Diagnoses included dependence on supplemental oxygen; -An order start date of 1/13/23, for fluticasone propionate suspension (nasal spray used to treat dry nose) 50 micrograms (mcg), one spray in each nostril one time a day for dry nose. Observation on 5/10/23 at 6:52 A.M., showed Registered Nurse (RN) G handed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-11-13 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure staff followed the facility policy and acceptable professional standards for labeling and discarding insulin vials and eye drops. The facility had three medications carts, two were inspected and problems with insulin were found in one and problems with eye drops were found in both. The census was 47. Review of the facility's insulin storage policy, revised on 2/2019, showed: Purpose: To assure resident medication safety; -Unopened, not-in-use insulin should be stored in a refrigerator at a temperature of 36 - 46 degrees Fahrenheit (F); -Open, in-use insulin may be stored at room temperature below 86 degrees F, unless manufacturer's instructions state otherwise; -Never use insulin beyond the expiration date stamped on the vial, pen, or cartridge that is supplied from the drug manufacturer; -Insulin is to be dated after opening and disposed of in accordance with manufacturer's recommendations. Review of the facility Beyond-Use, Dating/Storage of refrigerated Items, undated but obtained from the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-13 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their policy to complete a prompt and thorough investigation, to ensure interventions are implemented to prevent further incidents, regarding two resident to resident altercations involving two of 12 sampled residents (Residents #9 and #27). The census was 47. Review of the facility's Resident Abuse and Neglect Policy, revised 1/14/17, showed: -Investigating and reporting of abuse and neglect: -The internal reporting procedures are distinct and based on the facility's reporting procedures. The investigation will consist of: -A. An interview with the person(s) reporting the incident; -B. Interviews with any witnesses to the incident; -C. An interview with the resident; -D. A review of the resident's medical record; -E. An interview with staff members (on all shifts) having contact with the resident during the period of the alleged incident; -F. Interviews with the resident's roommate, family member, and visitors; -G. A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure staff tracked and monitored one resident's pressure ulcers and ensure the resident received treatments as ordered. The facility identified three residents with pressure ulcers, two were sampled and problems were found with one (Resident #140). The census was 47. Review of the resident's admission Minimum Data Set, a federally mandated assessment instrument completed by facility staff, dated 10/20/19, showed: -admission date of 10/15/19; -Clear speech - distinct intelligible words; -Usually understood; -Understands; -Extensive assistance of one person required for bed mobility and personal hygiene; -Total dependence of two (+) persons required for transfers and walking in room; -Total dependence of one person required for dressing and toilet use; -Wheelchair primary mode of transportation; -Frequently incontinent of bladder; -Diagnoses of anemia, high blood pressure, renal insufficiency and diabetes mellitus; -Risk of pressure ulcers - Yes; -Unhealed pressure ulcer - Yes; -One Stage III pressure ulcer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-13 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to document one resident's behaviors (Resident #9). The census was 47. Review of Resident #9's nurse's note, dated 8/6/19 at 8:13 P.M., showed: -New order from the physician to discontinue quetiapine (Seroquel, an anti-psychotic) 25 milligram (mg) by mouth at bedtime; -Increase dose of quetiapine to 50 mg by mouth at bedtime starting 8/6/19; -No documentation regarding the resident's behaviors. Review of the resident's annual Minimal Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 8/28/19, showed: -Diagnoses of dementia, high blood pressure, anxiety and depression; -Short/long term memory loss; -Verbal behaviors 3 days per week; -Rejects care 4-6 days per week; -Extensive staff assistance for bed mobility, transfers, personal hygiene, dressing, eating and toilet use; -Total staff assistance with bathing. Review of the resident's care plan, dated 9/30/19, showed: -Quarterly review: Continues with cognitive impairment and behaviors. At times yelling out without purpose…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2024-09-26 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to post nurse staffing information on a daily basis, for two out of four days of survey. The sample was 16. The census was 62. Review of the nurse staffing information on 9/24/24 at 9:00 A.M., 11:13 A.M. and 12:34 P.M., showed the direct care staff daily report was dated 9/23/24. Review of the nurse staffing information on 9/25/24 at 7:26 A.M. and 11:46 A.M., showed the direct care staff daily report was dated 9/23/24. During an interview on 9/26/24 at 11:15 A.M., the Staffing Coordinator said the nurse staffing information has to be posted on a daily basis. She is responsible for doing this, but she was out sick for the past two days. She will try to figure out who will post the staffing information on days she is not in the building. During an interview on 9/26/24 at 2:17 P.M., the Director of Nurses (DON) and Administrator said they expected nurse staffing hours to be posted on a daily basis. The Staffing Coordinator is responsible for posting the staffing hours. Currently, nobody has been responsible for posting the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2019-11-13 · tag F0576 — patternEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — the official record, unedited, may be distressing
Based on interviews, the facility failed to ensure 24 residents received their mail on Saturdays. The census was 47. During an interview on 11/12/19 at 10:00 A.M., three of the five residents attending the meeting belong to the Sisters of Notre Dame. Two of those three Sisters said they do not receive their mail on Saturdays. One Sister who is not a resident, is the power of attorney (POA) for all the the Sisters of Notre Dame who are residents. Their mail goes to the POA, and she delivers the mail Monday through Friday. She is not at the facility on Saturdays so they do not receive their mail on Saturdays. During an interview on 11/13/19 at 11:48 A.M., the Director of Nurses said 24 of the 47 residents are members of the Sisters of Notre Dame. One Sister, who is not a resident, is the POA for all 24 of the Sisters and she delivers their mail. Saturday's mail is held until Monday until the POA arrives and delivers it. All other residents receive their mail on Saturdays by the receptionist or staff.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to SSM HEALTH — 2 facilities. Here is how its ratings compare with the chain’s average across all its homes:
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.0 | ≈ chain avg |
| Health inspection | 3 of 5 | 3.0 | ≈ chain avg |
| Staffing | 3 of 5 | 3.0 | ≈ chain avg |
| Quality measures | 3 of 5 | 3.5 | -0.5 vs chain |
The other 1 home this chain runs (chain average 3.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SSM HEALTH CARE CORPORATION | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/01/2015 |
| SSM HEALTH CARE ST LOUIS | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/01/2015 |
| ST LOUIS UNIVERSITY | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/01/2015 |
| VOYLES, TRACY | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 05/02/2016 |
| BULLER, TIMOTHY | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 09/01/2015 |
| CERNY, JAN | Individual | CORPORATE OFFICER | — | since 04/02/2021 |
| FOTHERINGHAM, JEREMY | Individual | CORPORATE OFFICER | — | since 04/02/2021 |
| KAISER, LAURA | Individual | CORPORATE OFFICER | — | since 05/01/2017 |
| LAMM, EILEEN | Individual | CORPORATE OFFICER | — | since 03/23/2020 |
| LONG, DOUGLAS | Individual | CORPORATE OFFICER | — | since 06/01/2019 |
| SMITH, KEVIN | Individual | CORPORATE OFFICER | — | since 10/01/2023 |
| ST. ANDREW'S MANAGEMENT SERVICES | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 07/05/2012 |
| THE SARAH COMMUNITY | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 07/05/2012 |
CMS files one row per role, so the 14 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265842. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-09-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.