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Lewis County Nursing Home District

17528 State Highway 81, Canton, MO 63435 · Government - County · 118 certified beds · (573) 288-4454 Medicare & Medicaid certified

Call the home — (573) 288-4454 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Jan 2024Behavioral-health or dementia-care citations — no harm found (F0744, F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Jan 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1805 Elm St · (573) 288-0616 · Call to confirm hours
Pharmacy
927 Broadway St · (800) 701-2226 · Call to confirm hours
Grocery
1805 Elm St · (573) 288-5151 · Call to confirm hours
Park
606 S 4th St · Typically dawn to dusk
Place of worship
31460 State Highway 16 · (573) 288-3948

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.0%18.1%15.4%better
Long-stay residents who lose too much weight4.4%5.3%5.4%better
Long-stay residents with a catheter left in their bladder4.1%1.1%0.9%worse
Long-stay residents with a urinary tract infection1.8%2.3%2.0%typical
Long-stay residents with depressive symptoms0.6%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury9.8%4.1%3.3%worse
Long-stay residents whose ability to walk worsened5.4%17.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication18.8%25.6%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%90.9%95.3%typical
Long-stay residents with pressure ulcers9.8%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control10.2%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table15.9%23.5%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine83.3%63.5%79.4%typical
Short-stay residents rehospitalized after admission32.4%26.0%22.6%worse
Short-stay residents with an outpatient ER visit12.1%13.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days3.702.111.67worse
Long-stay outpatient ER visits per 1,000 resident days1.502.331.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 36 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

42.9%U.S. median 51.5%
Got home and stayed home
10.3%U.S. median 10.7%
Went back to hospital
51.9%U.S. median 56.6%
Met the expected recovery
0.09U.S. median 0.31
Therapy hours / resident / day
0.03hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 51.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.09 therapist hours per resident per day in 2026Q1 — more than 5% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF42.9%CMS range 31.8–56.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 7.1–15.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge51.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge51.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.0%CMS range 3.6–13.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.921.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.48
RN hours/ resident / day
0.79
LPN hours/ resident / day
2.44
Aide hours/ resident / day
3.71
Total nurse hours/ resident / day
0.27
RN hoursweekends
40.9%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 118 beds and averages 46.7 residents a day — about 40% occupied, or roughly 71 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.71 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.48 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.44 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.38 hrs/resident/day on weekends vs 3.85 on weekdays — 12% thinner on weekends. RN hours go from 0.56 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2025-11-17)
16
at the previous standard inspection (2023-11-17)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 10 most serious are shown; the remaining 32 are one tap away and print in full.

  • Potential for harm · F2025-11-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the can opener blade to be free of debris, failed to maintain the range hood to be free of grease and debris, failed to properly label, date, seal/cover/close food items, failed to discard expired food items, failed to maintain the ice machine and ensure the unit was equipped with an appropriate air gap, failed to ensure staff properly wore hair restraints, failed to ensure staff properly handled ready to eat food items, failed to utilize proper handwashing techniques, failed to cover trash cans when not in use, and failed to ensure the SCU refrigerator/freezer unit was equipped with thermometers to ensure temperatures were appropriate for storing cold/frozen food items. The facility census was 45.1. Review of undated facility policy, Cleaning the Can Opener, showed the can opener will be maintained in clean sanitary condition. Clean can opener at least after each use. Observation on 9/22/25 at 10:01 A.M. showed brown crusty and stringy debris on the can opener blade. (The can opener was not in use.)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-11-17 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not have documentation of a detailed water flow map for the facility that identified areas in the water system that could encourage the growth and spread of Legionella (a type of bacteria found in [NAME] that causes legionnaires' disease, a severe form of pneumonia, when inhaled in water droplets or mist) or other waterborne bacteria and did not have an assigned water management team or documentation of the program to show meeting minutes or that required members attended meetings. The facility failed to ensure nursing staff washed their hands and changed soiled gloves after each direct resident contact and when indicated by professional standards of practice during care for three residents (Resident #2, #3 and #7), in a review of 13 sampled residents and failed to provide appropriate infection control measures for one resident (Resident #2) when staff did not utilize enhanced barrier precautions (EBP, an infection control strategy in nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-17 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide restorative services to assist five residents (Resident #3, #6, #7, #28 and #30) in a review of 13 sampled residents, with mobility and/or limited range of motion to attain or maintain their highest level of functioning. The facility census was 45. Review of the facility policy, Restorative Nursing Services, dated July 2017, showed the following:-Residents will receive restorative nursing care as needed to help promote optimal safety and independence;-Restorative nursing care consists of nursing interventions that may or may not be accompanied by formalized rehabilitative services (e.g. physical, occupational or speech therapies)-Residents may be started on a restorative nursing program upon admission, during stay or when discharged from rehabilitative care;-Restorative goals and objectives are individualized and resident-centered, and are outlined in the resident's plan of care;-The resident or representative will be included in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staff transferred one resident (Resident #4), in a review of 13 sampled residents, using appropriate technique consistent with the resident's abilities and condition to ensure the resident's safety. The facility also failed to ensure chemicals were secured in a locked storage area not accessible to residents. The facility's census was 45. Review of the facility policy, Safe Lifting and Movements of Residents, revised July 2017 showed the following:-Resident safety, dignity, comfort and medical condition will be incorporated into goals and decisions regarding the safe lifting and moving of residents;-Manual lifting of resident's shall be eliminated when feasible;-Nursing staff, in conjunction with the rehabilitation staff, shall assess individual resident's needs for transfer assistance on an ongoing basis. Such assessments shall include resident's preference for assistance, resident's mobility (degree of dependency), resident size, weight-bearing ability, cognitive status, whether the resident is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-17 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure inventories of schedule II controlled substance medications (substances in this schedule have a high potential for abuse which may lead to severe psychological or physical dependence), schedule IV medications (medications with a lower potential for abuse) and schedule V medications (medications with lower potential for abuse than schedule IV) were monitored and reconciled every shift, per facility policy, for five sampled residents (Resident #23, #5, #13, #7 and #2) of 12 sampled residents and ten additional resident (Resident #36, #29, #153, #16, #9, #25, #45, #152, #32 and #28). The facility census was 47. Review of the facility policy, Controlled Substances, dated November 2022, showed the following:-Controlled substance inventory is monitored and reconciled to identify loss or potential diversion in a manner that minimizes the time between loss/diversion and detection/follow-up;-Nursing staff count controlled medication inventory at the end of each shift, using these records to reconcile the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-17 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to destroy two schedule II narcotic controlled substance medications (substances in this schedule have a high potential for abuse which may lead to severe psychological or physical dependence) and one schedule IV narcotic controlled substance medication (medications with a lower potential for abuse) for one resident (Resident #4) in a sample of 13 residents. The facility census was 45. Review of the facility policy, Discarding and Destroying Medications, last revised November 2022, showed the following:-Medications that cannot be returned to the dispensing pharmacy (non-unit-dose medications, medications refused by the resident, and/or medications left by residents upon discharge) are disposed of in accordance with federal, state and local regulations governing management of non-hazardous pharmaceuticals, hazardous waste and controlled substances;-All unused controlled substances are retained in a securely locked area with restricted access until disposed of;-Schedule II, III and IV (non-hazardous) controlled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-17 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff prepared all food items and served the correct portion size of food items to residents with a physician's order for a pureed diet and mechanical soft diet. The facility census was 45.Review of the undated facility policy, Food Preparation and Service, showed the following:-Menus will be the basis for all food preparation;-Standardized recipes, adjusted to the proper yield for the facility, will be available and used in food preparation;-The food service director will oversee food preparation and service;-Portion control will be achieved through portions being indicated on regular and therapeutic diet menus, and availability of portion control tools including scoops, ladles, portion scales, pans appropriate for the recipes being prepared. 1. Review of the undated Resident Diet Orders showed four residents had a physician's order for a pureed diet. Review of the Diet Spreadsheet for lunch on 9/22/25 showed residents on a pureed diet were to receive the following items:-Pureed hamburger or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-17 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare and serve food at a safe and appetizing temperature and failed to prepare food items according to the recipe for residents with a physician-ordered pureed diet, mechanical soft diet, and regular diet. The facility census was 45. Review of the undated facility policy, Food Preparation and Service, showed food will be served at acceptable temperatures. 1. During an interview on 09/24/25 at 1:30 P.M., Resident #45 said the following:-Most of the time the food was not good;-The food was either over cooked or under cooked or cold. During an interview on 09/24/25 at 1:30 P.M., Resident #25 said warm food was not served warm and cold food was not served cold, even when staff served the residents in the dining room. During an interview on 09/22/25 at 11:15 A.M., Resident #38 said the following:-The food was not good;-He/She usually refused what was served and ate his/her own food;-Most of the food was frozen processed food and did not taste good. During an interview on 09/22/25 at 2:46 P.M., Resident #22 said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-17 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed ensure residents on a pureed diet and residents on a mechanical soft diet received food in the proper form in accordance with his/her physician's orders. The facility census was 45.1. Review of the facility's undated Resident Diet Orders showed four residents had a physician-ordered pureed diet. Review of the Diet Spreadsheet for the lunch meal on 9/22/25 showed residents on a pureed diet were to receive pureed hamburger or cheeseburger on bun and pureed breaded cauliflower. Review of the recipe for Pureed Breaded Cauliflower showed to place the prepared breaded vegetables in a food processor with chicken broth. Blend until smooth. Review of the recipe for Pureed Hamburger or Cheeseburger on Bun showed to place prepared sandwiches and beef broth in a food processor. Blend until smooth. Observation and interview on 9/22/25 at 10:44 A.M. showed Dietary Staff V placed an unmeasured amount of cooked cauliflower and water (not chicken broth) in the food processor and pureed the mixture. The mixture was very thin and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-17 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three Certified Nurse Aides (CNAs) in a review of three CNAs reviewed, received the required 12 hours of in-service education annually. The facility census was 45. Review of the Facility assessment dated [DATE] showed staff training/education and competencies included monthly in-services on topics of need and mandatory training as needed. 1. Review of the undated list of mandatory in-services offered to staff, dated 2025 showed the following:(9:30 A.M. and 2:00 P.M. unless otherwise posted);ALL MUST ATTEND;-01/16/25-Survey Readiness, Importance of Charting;-02/20/25-Quality of Life/Care;-03/20/25-Resident Rights/Customer Service;-04/10/25-Abuse/Neglect/Misappropriation of belongings;-05/15/25-Corporate Compliance;-06/19/25-OSHA/Slips, trips and falls; Proper Body Mechanics of Lifting;-07/18/25-Infection Control/COVID-19;-8/21/25-Disaster Preparedness/Drills;-9/18/25-Active Shooter/Elopement Drill;-10/09/25-Fire Drill and Fireman…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 32 citations
  • Potential for harm · Dcited before2025-11-17 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staff followed professional standards of practice when staff failed to follow treatment orders for one resident, (Resident #2), in a review of 13 sampled residents. The facility census was 45. Review of the facility policy, Dressings, Dry/Clean, revised September 2013, showed the following:-Verify that there is a physician's order for this procedure;-Review the resident's care plan, current orders, and diagnoses to determine if there are special resident needs;-Check the treatment record. 1. Review of Resident #2's Face Sheet showed the resident had diagnoses of spina bifida (a congenital condition in which part of the spinal cord and its meninges (three membranes layers that cover and protect your brain and spinal cord) are exposed through a gap in the backbone, often causing paralysis of the lower limbs), diabetes, reduced mobility, obesity and muscle weakness. Review of the resident's five-day Prospective Payment System (PPS) Minimum Data Set (MDS), a federally mandated assessment instrument…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary treatment and services consistent with standards of practice, when the facility failed to ensure staff cleaned one resident's (Resident #2's) pressure ulcer (an injury to skin and underlying tissue resulting from prolonged pressure on the skin, most often on bony areas of the body) according to physician's orders, failed to complete weekly skin assessments to include measurements, appearance, and any other wound characteristics, and failed to notify the physician of a change in the wound as directed by the facility policy. Facility staff also failed to turn and reposition one resident (Resident #4), who had a pressure ulcer. The facility census was 45. Review of the facility policy, Dressings, Dry/Clean, revised September 2013, showed the following:1. Verify that there is a physician's order for this procedure;2. Review the resident's care plan, current orders and diagnoses to determine if there are special resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-17 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure staff demonstrated the appropriate skills to effectively respond to one resident (Resident #17), who had a diagnosis of dementia, in a review of 13 sampled residents, when the resident became aggressive toward the staff. The facility failed to identify and implement approaches to address the resident's behaviors including agitation and striking out. When the resident was not redirectable, Nurse Assistant (NA) J restrained the resident by holding the resident's wrist to the resident's chest and wrapped his/her arms around the resident and sat him/her on the floor. The facility census was 45.1. Review of Resident #17's face sheet showed the resident had diagnoses of mild cognitive impairment and dementia. Review of the resident's Care Plan, dated 04/17/25, showed the resident had dementia and at times had delirium but was usually pleasantly confused. The resident was alert and oriented to his/her name only. He/She was usually able to make his/her needs and wants known. From time to time, he/she perceived a situation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-17 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Quality Assurance (QA) committee meetings included the required members, including the Medical Director. The facility census was 45. During an interview on 09/25/25 at 5:40 P.M., the Administrator said the facility did not have a policy for Medical Director Responsibilities. Review of the facility Medical Director Agreement, dated 07/03/23, showed the following:-Medical Director Responsibilities included serving on facility committees, including QA and assist Administrator in implementing committee recommendations and plans of action;-Medical Director Services included QA committee;-Signed by the Medical Director on 07/17/23. Review of the undated, Policy and Procedure for the QA Committee, showed the following:-Monthly, on the third Wednesday of each month, a QA Meeting will be held at a designated location;-The Medical Director, all attending physicians, Nurse Practitioners and the Director of Nursing, Assistant Director of Nursing, Medical Records Director, Dietary Manager and Administrator will regularly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-05 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — the official record, unedited, may be distressing

    Refer to event id DCUR12 Based on observation, interview and record review, the facility failed to ensure staff treated one resident (Resident #35) in a review of nine sampled residents, with dignity and respect when Certified Nurse Assistant (CNA) C performed a Covid (Coronavirus-infectious disease) test on the resident without talking with the resident prior to administering the test to request permission, to educate to the rationale or preparation for testing, or to ensure privacy of the resident when tested. The census was 52.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-05 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — the official record, unedited, may be distressing

    Refer to event id DCUR12 Based on interview and record review, the facility failed to ensure one resident (Resident #1), in a review of nine sampled residents, remained free from misappropriation of property when the resident's iPad (an electronic tablet/computer) came up missing and was presumed stolen. The facility census was 52.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-05 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — the official record, unedited, may be distressing

    Refer to event id DCUR12 Based on observation, interview and record review, the facility failed to follow professional standards of practice when Certified Nurse Assistant (CNA) C performed a Covid (Coronavirus-infectious disease) test (an invasive procedure where a cotton swab is inserted in a resident's nasal passages and a sample collected for testing) on one resident, (Resident #35), in a review of nine sampled residents. Resident #35 had not been assessed by a licensed nurse to determine the resident had symptoms that necessitated testing. Instead, CNA C performed the test without any professional basis for testing and without documented training to show he/she received appropriate training to perform the test. The facility census was 52.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — the official record, unedited, may be distressing

    Refer to event id DCUR12 Based on observation, interview and record review, the facility failed to provide incontinent care for one additional resident, (Resident #29), of nine sampled residents. The census was 52.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-05 · tag F0728 — failed to protect against nurse-aide misconduct — isolated
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — the official record, unedited, may be distressing

    Refer to event id DCUR12 Based on observation, interview and record review, the facility failed to ensure one newly hired nurse assistant (NA) (NA B), of one NA employee file reviewed, obtained their certification within the required four month time frame. The census was 52.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Refer to event id DCUR12 This deficiency is uncorrected. For previous examples, refer to Statement of Deficiencies dated 11/17/23. Based on observation, interview and record review, the facility failed to ensure staff utilized appropriate personal protective equipment (PPE) during nasal swab testing (cotton swab up both nostrils) for one resident, (Resident #35), in a review of one resident tested for COVID-19 (an infectious disease caused by severe acute respiratory syndrome). The census was 52.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-11-17 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement their Quality Assurance and Performance Improvement (QAPI) program. This had the potential to affect 52 of 52 residents who resided at the facility. Findings include: During an interview on 11/17/23 at 11:06 AM, the Administrator and Infection Preventionist (IP), who was the facility's QAPI Lead, stated the facility did not have a QAPI Council. The Administrator stated that the facility's QA (Quality Assurance) committee were the same people involved in the QAPI program. The IP was asked if minutes were kept of the QAPI meetings. The IP stated, I haven't sat down and had a formal meeting in quite some time. The IP stated it was difficult to get staff together for a QAPI meeting. The IP stated she gathered information from the fall committee, the weekly antibiotic report, and fall worksheets and reviewed that information to identify any concerns. The IP stated that information was reviewed during meetings and taken back to the floor staff. The IP was asked how she developed benchmarks for measuring improvement in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-17 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to establish and maintain an infection prevention and control program (IPCP) for recording incidents of infections identified under the facility's IPCP, surveillance, tracking and trending, and the corrective actions taken by the facility. The facility failed to update their infection control policies on an annual basis. The facility also failed to provide assistance with eating in a manner to potentially prevent cross-contamination for two of 24 sampled residents (Resident (R) 19 and R24) observed during dining. The census was 52. Findings include: 1. Review of a document titled, Centers for Disease Control (CDC) National Healthcare Safety Network (NHSN) Long Term Care Facility Component Tracking Infections in Long-Term Care Facilities dated January 2020, indicated, surveillance is defined as the ongoing systematic collection, analysis, interpretation, and dissemination of data. A facility infection prevention and control (IPC) program should use surveillance to identify infections and monitor performance of practices to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-11-17 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain an infection prevention and control program (IPCP) that included a functional antibiotic stewardship program. The failure to have a system in place that monitored antibiotic use in accordance with established protocols has the potential to affect all 52 residents of the facility. In addition, the facility failed to ensure one Resident (R41) had appropriate clinical indications for the use of an antibiotic. The census was 52. Findings include: 1. Review of a CDC document undated titled, The Core Elements of Antibiotic Stewardship for Nursing Homes indicated improving the use of antibiotics in healthcare to protect patients and reduce the threat of antibiotic resistance is a national priority. Antibiotic stewardship refers to a set of commitments and actions designed to 'optimize the treatment of infections while reducing the adverse events associated with antibiotic use'. All nursing homes should take steps to improve antibiotic prescribing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-17 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately code the Minimum Data Set (MDS) assessment for three (Resident (R) 51, R6 and R16) of 24 sampled residents reviewed for quality-of-care issues. Failure to code the MDS correctly could potentially lead to inaccurate federal reimbursements and inaccurate assessment and care planning of the resident. The census was 52. Findings include: 1. Review of R51's electronic medical records (EMR) titled Resident Face Sheet located under the Resident tab indicated the resident was admitted to the facility on [DATE]. Review of R51's EMR titled nursing Progress Notes, located under the Resident tab indicated the resident sustained a fall on 11/02/23. Review of a document provided by the facility titled admission MDS with an Assessment Reference Date (ARD) of 11/06/23 failed to identify R51 sustained a fall. During an interview on 11/16/23 at 12:34 PM, the MDS Coordinator (MDSC) confirmed the error for R51 and missed the fall the resident sustained on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-17 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to revise their pneumococcal vaccine policy to reflect current pneumococcal vaccination guidelines. This failure increased the risk for residents to not be vaccinated per current guidelines and contract pneumonia. The census was 52. Findings include: Review of the CDC recommendations, revised on 02/09/23, indicated the CDC recommends pneumococcal vaccination for all adults 65 years or older If PCV20 is used, a dose of PPSV23 is NOT indicated. For adults 65 years or older who have only received PPSV23 [Pneumococcal polysaccharide vaccine], CDC recommends giving 1 dose of PCV15 or PCV20. The PCV15 or PCV20 dose should be administered at least 1 year after the most recent PPSV23 vaccination. Regardless of if PCV15 or PCV20 is given, an additional dose of PPSV23 is not recommended since they already received it. For adults 65 years or older who have only received PCV13, the CDC recommends you either give 1 dose of PCV20 at least 1 year after PCV13, or give 1 dose of PPSV23 at least 1 year after PCV13. Review of a policy provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-17 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staff treated one resident (Resident #35) in a review of nine sampled residents, with dignity and respect when Certified Nurse Assistant (CNA) C performed a Covid (Coronavirus-infectious disease) test on the resident without talking with the resident prior to administering the test to request permission, to educate to the rationale or preparation for testing, or to ensure privacy of the resident when tested. The census was 52. The facility did not provide a policy regarding dignity when requested. Review of the booklet, Resident Rights For Long-Term Care in Missouri, showed residents should be treated with consideration and respect and with full recognition of dignity and individuality. 1. Review of Resident #35's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument, completed by the facility, dated 10/6/23, showed the following: -Adequate hearing; -Clear speech; -Sometimes understands others; -Severely impaired cognition; -Short and long term memory problem; -No rejection of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-17 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (Resident #1), in a review of nine sampled residents, remained free from misappropriation of property when the resident's iPad (an electronic tablet/computer) came up missing and was presumed stolen. The facility census was 52. On 1/5/23, the administrator was notified of the past noncompliance which occurred on 12/25/23. On 12/26/23 the administrator identified Certified Nurse Aide (CNA) D as misappropriating Resident #1's ipad (electronic tablet/computer) after review of facility camera footage. Upon discovery, CNA D was suspended, the facility conducted an investigation and notified appropriate parties, including local law enforcement. Inservicing of staff was conducted where the abuse and neglect policy, which included misappropriation of resident property, was reviewed and the facility reported they planned to replace the resident's ipad. The deficiency was corrected on 1/5/24. Review of the undated facility policy, Prevention…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · D2023-11-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and policy review, the facility failed to ensure an alleged injury of unknown origin was reported to the State Survey Agency (SSA) in a timely manner for one of three (Residents (R) 19) residents reviewed for reporting allegations to the SSA in a timely manner. The census was 52. Findings include: Review of the admission Record in the electronic medical record (EMR) under the Profile tab revealed R19 was admitted to the facility on [DATE] with a diagnosis of dementia with behavioral disturbances. During an observation on 11/14/23 at 3:06 PM, R19 was in the activity room and had bruising on his/her neck. Review of the Progress Notes dated 11/16/23 revealed R19 had two small bluish reddish bruises to the right side of his/her neck. The note indicated the nurse talked to R19's family member and both agreed that R19 slept in unusual positions either in bed or in the recliner and he/she could have bruised him/herself. The resident was unable to say how the bruising on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, the facility failed to complete a significant change assessment for one of 24 sampled residents (Resident (R) 21) after R21 suffered a cerebral vascular accident (CVA) which resulted in R21 needing a feeding tube due to being unable to take food or fluids by mouth. The census was 52. Findings include: Review of R21's Face Sheet, located in the electronic medical record (EMR) under the Resident tab, revealed R21 was admitted to the facility on [DATE] with diagnoses that included unspecified dementia, atrial fibrillation, and essential hypertension. Review of R21's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 05/02/23 and located under the RAI tab of the EMR, revealed R21 did not have a feeding tube. Review of R21's Dietary Quarterly Note dated 05/12/23 at 7:13 PM and located under the Resident tab of the EMR, revealed the resident was on a regular/mech [mechanical] soft diet. The resident eats in the east activity area and is assisted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-17 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow professional standards of practice when Certified Nurse Assistant (CNA) C performed a Covid (Coronavirus-infectious disease) test (an invasive procedure where a cotton swab is inserted in a resident's nasal passages and a sample collected for testing) on one resident, (Resident #35), in a review of nine sampled residents. Resident #35 had not been assessed by a licensed nurse to determine the resident had symptoms that necessitated testing. Instead, CNA C performed the test without any professional basis for testing and without documented training to show he/she received appropriate training to perform the test. The facility census was 52. During interview on 1/11/24 at 3:21 P.M., the Director of Nursing (DON) said the facility did not have a policy for Covid testing. Review of the undated facility job description for CNA's showed the following: -Immediate Supervisor: charge nurse; -General responsibilities to the facility: 1. Follow company policies and procedures; 2. Greet all visitors, staff and most…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide incontinent care for one additional resident, (Resident #29), of nine sampled residents. The census was 52. Review of the facility policy, Perineal Care, last revised 2/2018 showed the purpose of this procedure was to provide cleanliness and comfort to the resident, to prevent infections and skin irritation, and to observe the resident's skin condition. 1. Review of Resident #29's annual Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 11/2/23, showed the following: -Diagnoses included Alzheimer's disease (progressive disease that destroys memory and other important mental functions); -Occasionally incontinent of bladder and bowel; -Required partial to moderate assist for toileting and personal hygiene. Review of the resident's care plan, dated 12/13/23, showed the following: -Incontinent of bladder and bowel at times; -Resident will be clean and free of odors; -Resident required staff assist to go to the restroom. Provide pericare with incontinent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure pressure ulcer prevention measures were completed per facility policy and consistent with professional standards of practice, for one resident out of a sample of two residents (Resident (R) 16) reviewed for pressure ulcers. The facility failed to conduct thorough weekly skin assessments, which included measurements, descriptions, and stage of a right heel wound to be able to identify a decline or an improvement, or new skin conditions. These failures had the potential to delay identification and treatment of any new wounds the resident might develop. The census was 52. Findings include: Review of R16's EMR located under the Resident tab indicated the resident was admitted to the facility on [DATE] with a diagnosis of unspecified dementia. Review of a document provided by the facility titled Braden Scale for Prediction of Pressure Sore Risk dated 09/02/22, indicated R16 scored 15 and was identified to be at risk for the development of pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff interviews, and facility policy review, the facility failed to assess nutritional status after a significant weight gain/weight loss, and failed to take corrective action after the facility determined the weight gain and loss was an error for two (Resident (R) 6 and R43) of four residents reviewed for nutrition in a total sample of 24 residents. Findings include: 1. Review of R6's electronic medical record (EMR) titled Resident Face Sheet located under the Resident tab indicated the resident was admitted to the facility on [DATE] with diagnoses that included unspecified dementia and anorexia. Review of R6's EMR titled Vitals located under the Resident tab revealed the resident had a significant weight gain from 09/02/22 to 10/03/22 of 45.5 pounds. There was no evidence in the clinical record that a re-weigh was obtained nor was there evidence the resident's weight was taken during the month of 11/22. On 12/07/22 the resident weight was 178.5 and then lost 41.7 pounds by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-17 · tag F0728 — failed to protect against nurse-aide misconduct — isolated
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one newly hired nurse assistant (NA) (NA B), of one NA employee file reviewed, obtained their certification within the required four month time frame. The census was 52. Review of the undated facility policy, Lewis County Nursing Home Job Description-Nursing, showed: -Position: Certified Nurse Assistant (CNA); -Qualifications: Must be [AGE] years old. Must be certified (non-certified personnel will be offered classes at the facility and must become certified within the specified guidelines); -General Responsibilities to the facility: Follow company policies and procedures. Adhere to professional standards, follow policy and procedures and abide by federal, state and local requirements. Review of a undated document provided by the facility, titled Job Description Report by Department, showed NA B's original hire date and current hire date were both 6/13/23. He/She was employed full time as a CNAT (Certified Nurse Assistant in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility policy review, the facility failed to ensure pharmacy recommendations were acted upon/responded to in a timely manner for monthly medication regimen reviews for one of five sampled residents (Resident (R) 43) reviewed for unnecessary medications. The census was 52. Findings include: Review of R43's Consultant Pharmacist Communication to Physician, dated 06/28/23 and provided by the Director of Nursing (DON), revealed, New regulations in effect November 28, 2017, require all PRN [as needed] psychotropic medications (including Ativan) to be limited 14 days. Therefore, in order for the facility to remain compliant, the PRN order for Ativan needs to be discontinued. Please review and consider DISCONTINUING the PRN order for Ativan. Hand-written on the communication was re-eval [re-evaluate] q [every] 7 days. The communication contained no physician response to the recommendation. Review of R43's Consultant Pharmacist Communication to Physician, dated 09/26/23 and provided by the DON, revealed, In order for the facility to remain compliant,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and facility policy review, the facility failed to ensure two residents (Resident (R) 51 and R43) of five residents reviewed for unnecessary medication were being monitored for behaviors while taking psychotropic medications, additionally, failed to identify an indication for the use of a psychotropic medication, and failed to attempt Gradual Dose Reductions (GDRs) or document a rationale for the reason not to attempt a GDR. Findings include: 1. Review of a document provided by the facility titled Assisted Living Physician Orders dated 08/26/23, indicated R51 was prescribed Haldol 1 milligram (mg) to be administered by mouth at bedtime for agitation. Review of R51's electronic medical record (EMR) titled Resident Face Sheet located under the Resident tab indicated the resident was admitted to the facility on [DATE] with a diagnosis of Alzheimer's disease. Review of R51's EMR titled Physician Orders dated 10/31/23, indicated the resident was to be administered Haldol 1 mg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-05-21 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written notice of transfer to the resident and/or resident representative when five residents (Resident #13, #47, #50, #52 and #54), in a review of 17 sampled residents, were transferred to the hospital or another facility. The facility census was 56. Review of the undated facility policy, Transfer or Discharge Notice, showed the following: -A resident and/or his/her representative (sponsor) will be given a 30-day written notice of an impending transfer or discharge from our facility; -Under the following circumstances, the notice will be given as soon as it is practicable but before the transfer or discharge: a. The transfer is necessary for the resident's welfare and the resident's needs cannot be met in the facility; b. The transfer or discharge is appropriate because the resident's health has improved sufficiently so the resident no longer needs the services provided by the facility; c. The safety of the individuals in the facility is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-05-21 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform residents and resident representatives of their bed hold policy at the time of transfer to the hospital for five residents (Resident #13, #47, #50, #52 and #54), in a review of 17 sampled residents, who were transferred to the hospital or another facility. The facility census was 56. 1. Review of the undated facility policy Transfer or Discharge Notice showed the following: -A resident, and/or his or her representative (sponsor), will be given a 30-day written notice of an impending transfer or discharge from our facility. -Under the following circumstances, the notice will be given as soon as it is practicable but before the transfer or discharge: a. The transfer is necessary for the resident's welfare and the resident's needs cannot be met in the facility; b. The transfer or discharge is appropriate because the resident's health has improved sufficiently so the resident no longer needs the services provided by the facility; c. The safety of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-05-21 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an ongoing program of meaningful activities on a daily basis to meet the interests and the physical, mental, and psychosocial well-being for four residents (Residents #8, #32, #33, and #47), in a review of 17 sampled residents, and for six additional residents (Residents #1, #9, #10, #14, #25 and #46). Staff failed to ensure weekend and evening activities were provided for residents. The facility census was 56. Review of the undated facility policy Activities showed the following: CONDUCTING ACTIVITIES: It is the policy of this facility that the activity director/coordinator be responsible for overseeing activity programs; Procedure: 1. The activity coordinator is responsible for overseeing all activity programs; 2. Resident seating arrangements are planned through the activity coordinator so that residents can achieve their maximum viewing and hearing potential; 3. The activity coordinator shall welcome all visitors and help them…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to consistently implement, evaluate, and modify interventions, in accordance with current standards of practice, as necessary to reduce the risk of falls for three residents (Resident #23, #52, and #54) in a review of 17 sampled residents. Resident #52 fell multiple times from 3/24/21-4/17/21 and ultimately sustained a dislocated shoulder ( an injury that occurs when the top of upper arm bone pops out of the socket in the shoulder blade) and fractured finger. The facility staff failed to use proper technique during gait belt (canvas belt placed around the resident's waist to assist with ambulation and transfers), transfers for two residents (Resident #4 and #31), when the resident did not bear weight, or bore only minimal weight, during transfers. The facility census was 56. Review of the undated facility policy Falls and Fall Risk, Managing showed the following: Falls and Fall Risk, Managing: Based on previous evaluations and current data,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-05-21 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer residents a daily bedtime snack for one resident (Resident #8), in a review of 17 sampled residents, and for four additional residents (Residents #9, #10, #14, and #25), who participated in group interview and reported bedtime snacks were not offered on a routine basis at the facility. The facility census was 56. Review of the undated facility policy, Serving Snacks (Between Meal and Bedtime), showed the following: Purpose: The purpose of this procedure is to provide the resident with adequate nutrition. Preparation: 1. Review the resident's care plan and provide for any special needs of the resident; 2. Assemble equipment and supplies needed; 3. Check the tray before serving the snack to be sure that it is the correct diet ordered and that the food consistency is appropriate to the resident's ability to chew and swallow; 4. Ensure that the necessary non-food items (i.e., flexible straw, special devices, etc.) are on the tray. Report or replace…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-11-17 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide to the resident or the resident's representative, a Centers for Medicare and Medicaid Services (CMS) Notice of Medicare Non-Coverage (NOMNC, form CMS-10123) for two residents (Resident #38 and Resident #101), and failed to provide to the resident or the resident's representative a complete Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN, form CMS-10055) for two residents (Resident #1 and Resident #101), in a review of three discharged from service sampled residents, when the facility initiated discharge from Medicare Part A Services when benefit days were not exhausted. The facility census was 45. Review of the undated, untitled facility policy showed the following:-The facility will follow facility policy on Medicare ABN forms;-Residents using Medicare services will be given proper notice before Medicare services are discontinued;-Utilization Review Committee will review Medicare residents weekly to determine when services may be discontinued;-Case Manager or Medical Records clerk will be responsible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
COLLIER, GREGORYIndividualCORPORATE DIRECTORsince 07/31/2007
LASSWELL, KARENIndividualCORPORATE DIRECTORsince 07/15/2019
SPRATT, FRANCESIndividualCORPORATE DIRECTORsince 07/31/2007
STIFFEY, VICKIIndividualCORPORATE DIRECTORsince 04/22/2020
BERHORST, NAYDENEIndividualCORPORATE OFFICERsince 08/01/2015
LONG, SUSANIndividualCORPORATE OFFICERsince 05/18/2015
LEWIS COUNTY NURSING HOME DISTRICTOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/18/1989
NICHOLS, MICHELLEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/18/2021

CMS files one row per role, so the 9 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.3M
Net patient revenuemost recent cost report
-2.2%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 60%Medicare 9%Other / private 30%

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$241per resident / day
operating cost
$7,336per month
≈ monthly operating cost
$236per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265360. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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