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Baisch Nursing Center

3260 Baisch Drive, De Soto, MO 63020 · For profit - Corporation · 61 certified beds · (636) 586-2291 Medicare & Medicaid certified

Call the home — (636) 586-2291 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0607) — most recent Jan 2024Resident-funds citation (F0570)Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0570)
  • a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
127 W Pratt St · (636) 337-7800 · Call to confirm hours
Pharmacy
100 N Main St · (636) 586-2202 · Call to confirm hours
Grocery
14025 State Rd E · (636) 586-2524 · Call to confirm hours
Park
1551 Veterans Dr · (636) 586-2499 · Typically dawn to dusk
Place of worship
13675 Mt Olive Rd · (636) 586-0338

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased21.7%18.1%15.4%worse
Long-stay residents who lose too much weight0.6%5.3%5.4%better
Long-stay residents with a catheter left in their bladder0.5%1.1%0.9%better
Long-stay residents with a urinary tract infection0.5%2.3%2.0%better
Long-stay residents with depressive symptoms9.0%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.0%4.1%3.3%typical
Long-stay residents whose ability to walk worsened25.3%17.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication27.0%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine98.2%90.9%95.3%typical
Long-stay residents with pressure ulcers4.8%4.5%4.7%typical
Long-stay residents with worsening bladder/bowel control12.4%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table51.1%23.5%17.1%worse
Long-stay hospitalizations per 1,000 resident days2.772.111.67worse
Long-stay outpatient ER visits per 1,000 resident days3.392.331.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.5%U.S. median 10.7%
Went back to hospital
0.23U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 28% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 7.4–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.781.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.36
RN hours/ resident / day
0.32
LPN hours/ resident / day
2.31
Aide hours/ resident / day
3.00
Total nurse hours/ resident / day
0.35
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 61 beds and averages 51.9 residents a day — about 85% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.00 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.36 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.31 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.69 hrs/resident/day on weekends vs 3.12 on weekdays — 14% thinner on weekends. RN hours go from 0.37 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-02-28)
20
at the previous standard inspection (2024-01-26)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

36 citations, most serious first. The 10 most serious are shown; the remaining 26 are one tap away and print in full.

  • Potential for harm · D2025-02-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe, clean, comfortable, and homelike environment. This had the potential to affect all residents in the facility. The facility's census was 48. Review of the facility's policy, Environment/Homelike, undated, showed: - It is the policy of this facility to provide a safe, clean, comfortable and homelike environment. Including allowing residents to use personal belongings to the extent possible; - The facility will remain clean and sanitary; - The facility will be odor free; - The facility will maintain clutter and remove it if it poses a hazard; - Equipment will be kept in good repair; - The safety of the residents and staff will take precedence over resident choice. 1. Observation on 02/25/25 at 9:05 A.M. of the hallway near the front nurses' station showed a strong urine smell. 2. Observation of [NAME] Wing 2 on 02/28/25 at 12:40 P.M. showed: - room [ROOM NUMBER] with door casing bent, cracked near the floor, and pulling away…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident and/or the resident's representative in writing of a transfer or discharge to a hospital, including the reasons for transfer for six residents (Resident #11, #21, #22, #33, #37, and #202) out of 12 sampled residents. The facility's census was 48. Review of the facility's Discharge/Transfer Policy, revised 06/25/20, showed: - Explain transfer and reason to resident and/or representative, give copy of signed transfer or discharge notice to resident and/or representative. If an emergency, the transfer or discharge notice should be given to ambulance personnel; - Explain and give copy of bed hold form to the resident and/or representative. If an emergency transfer, may be completed later, but as soon as possible; - Complete transfer form, copy any portion of the medical record necessary for care of the resident; - Send original transfer form and portions of medical records that was copied with the resident and place copy of transfer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide written information to the resident and/or the resident's representative of the facility's bed hold policy at the time of transfer to the hospital for six residents (Resident #11, #21, #22, #33, #37 and #202) out of 12 sampled residents. The facility's census was 48. Review of the facility's Bed Hold Policy Notice, undated, showed: - It is the facility's policy to notify all residents and/or residents' representatives of the facility bed hold policy; - If the resident discharges to the hospital, the bed may be held by paying the room rate that is in effect at the time the reservation is made; - If the resident and/or representative wants to hold bed, a signed authorization must be obtained with each discharge; - Upon discharge, the nursing supervisor will re-inform the resident and/or representative of the bed hold policy. This requirement will be considered met if the resident's copy of the notice is sent with other papers accompanying the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-28 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to update and revise care plans with specific interventions to meet individual needs for two residents (Resident #38 and #202) out of 12 sampled residents. The facility's census was 48. The facility did not provide a policy. 1. Review of Resident #38's medical record showed: - admission date of 08/23/23; - Diagnoses of chronic pain, anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities), and major depressive disorder (a mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life.) Review of the resident's care plan, revised 12/19/24, showed the resident is a smoker. During an interview on 02/25/25 at 2:49 P.M., the resident said he/she does not smoke anymore. During an interview on 02/27/25 at 2:30 P.M., the Director of Nursing said Resident #38 no longer smokes. The smoking assessments should be done quarterly with each Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-28 · tag F0728 — failed to protect against nurse-aide misconduct — isolated
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that five nurse aides (NAs) completed a nurse aide training program within four months of his/her employment at the facility. This deficient practice had the potential to affect all residents. The facility's census was 48. Review of the facility's policy, Nurse Aide Training, dated 05/01/23, showed the policy did not address the requirement that nurse aides should be certified within four months of employment. 1. Review of Nurse Aide H's personnel file and schedule showed: - Hire date of 01/03/23; - Not currently enrolled in a Certified Nursing Assistant (CNA) class; - Scheduled to work day shift on 02/04/25, 02/05/25, 02/08/25, 02/09/25,02/13/25, 02/14/25, 02/18/25, 02/20/25, 02/22/25, 02/27/25, and 02/28/25; - The facility failed to ensure the NA was certified within four months of their employment. 2. Review of Nurse Aide I's personnel file and schedule showed: - Hire date of 11/17/23; - Not currently enrolled in a CNA class; - Scheduled to work day shift on 02/02/25, 02/03/25, 02/04/25, 02/09/25, 02/10/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-28 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to establish a system of records for the receipt and disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation of controlled medications to ensure nursing staff signed at the beginning and end of each shift. The facility failed to document the total number of narcotic drug cards counted for four of four narcotic count books checked. The facility's census was 48. Review of the facility's policy titled, Narcotic Count, revised 04/30/20, showed: - Purpose is to complete a physical inventory of narcotics at change of each shift by two licensed nurses, two Certified Medication Technicians (CMTs), or (any combination of) to identify discrepancies and need for reconciliation and accountability; to assure controlled drugs are handled, stored, and disposed of properly; and to assure proper record keeping for controlled drugs; - One licensed nurse or one CMT going off duty and one licensed nurse or one CMT coming on duty must count and justify accuracy of narcotics supply for each individual resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an error rate of less than five percent, when medications were administered. There were 29 opportunities with three errors made, for an error rate of 10.34%. This affected three residents (Resident #1, #9, and #31) outside of the 12 sampled residents, and had the potential to affect all residents. The facility's census was 48. The facility did not provide a policy. 1. Review of insulin aspart pen (insulin in a pen-type device) directions showed: - Remove cap; - Attach needle; - Prime pen by turning dose selector to select two units; - Press and hold button to make sure drop of insulin appears; - Select dose; - Give injection; - After dose counter reaches zero, count to six; - After injection, remove needle and place in sharps container. 2. Review of Fiasp insulin pen directions showed: - Pull pen cap straight off; - Select new needle, twist needle on till tight; - Turn the dose selector to select two units, press and hold the dose button until dose counter reaches zero; - Turn the dose selector to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to label and store medications in a safe and effective manner. This deficient practice affected one resident (Resident #202) out of 12 sampled residents and two residents (Resident #9 and #13) outside the sample and had the potential to affect all residents. The facility's census was 48. Review of the facility's policy titled, Medication Expiration Dates, dated 05/01/23, showed: - Purpose is to identify medication expiration dates and provide recommendations for disposal in accordance with manufacturer recommendations; - Medications and supplies that have reached their expiration date will be disposed of in accordance with facility policy; - The date of the opening should be noted on the medication package or container at the time of opening; - Specific manufacturer recommendations should be followed for storage and expiration of insulin; - Specific manufacturer recommendations for prescription medications and solutions will be followed based on specific time frames after opening - Tuberculosis PPD (Aplisol)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain quarterly Quality Assurance & Performance Improvement (QAPI) meetings with the required members. The facility's census was 48. Review of the facility's policy titled Quality Assurance and Improvement Program (QAPI), dated 05/31/24, showed: - The primary purpose of the QAPI program is to establish data-driven, facility-wide processes that improve the quality of care, quality of life, and clinical outcomes of our residents; - Members of facility management are accountable for QAPI efforts; - The QAPI Committee will include at minimum: the Administrator, Director of Nursing; Medical Director; Activities Director; Social Services Director; Dietary Manager; Housekeeping and Laundry Supervisor; Maintenance Director; additional facility staff; and contracted staff including Pharmacy Consultant, Dietician, and Rehab Director; - The committee shall maintain minutes of all regular and special meeting that include at least the following: the date committee met, start and adjourned time, and the names of the members present…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain infection control practices to prevent the development and transmission of infection when proper surveillance was not done. The facility failed to use a blood glucose monitor that could be disinfected and shared between residents for six residents (Resident #1, #9, #10, #13, #31, and # 202) out of six sampled residents. The facility's census was 48. 1. Review of the facility's Infection Control Policy, dated 04/10/19, showed: - Policies and procedures will be utilized as the standards of the Infection Prevention and Control Program (IPCP); - The IPCP will be driven by coordination, oversight, surveillance, data analysis, outbreak management, prevention of infection, immunization and monitoring; - The IPCP will be coordinated and overseen by the Director of Nursing (DON); - The IPCP committee will review surveillance data, and reporting data to determine potential issues or trends; - The outbreak management process will consist of determining the presence of an outbreak, managing the affected…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · Dcited before2025-02-28 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain an Infection Prevention and Control Program (IPCP) that included an effective antibiotic stewardship program. This deficient practice had the potential to affect all residents in the facility. The facility's census was 48. Review of the facility's Infection Control Policy, dated 04/10/19, showed: - Policies and procedures will be utilized as the standards of the IPCP; - The IPCP will be driven by coordination, oversight, surveillance, data analysis, outbreak management, prevention of infection, immunization, and monitoring; - The IPCP will be coordinated and overseen by the Director of Nursing (DON); - The IPCP committee will review surveillance data, and reporting data to determine potential issues or trends; - The outbreak management process will consist of determining the presence of an outbreak, managing the affected resident, preventing the spread to others, documenting information about the outbreak, reporting the information to appropriate public health, education, monitoring for reoccurrence, review after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-26 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the facility assessment (an assessment to determine what resources were necessary to care for residents competently during both day-to-day operations and emergencies) was complete and reviewed annually. The facility census was 56. Review of the Facility Assessment policy, dated 04/01/19, showed: - A facility assessment will be conducted annually to determine and update our capacity to competently care for and meet the needs of our residents during day-to-day operations including during an emergency; - Once a year and as needed, a designated team will conduct a facility wide assessment to ensure that the resources are available to meet the specific needs of the residents; - The team responsible for conducting, reviewing, and updating the facility assessment includes the following: the Administrator; a representative of the governing body; the medical director; the director of nursing; and the directors of maintenance services, dietary, social services, activities, and rehabilitation; - The facility assessment will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-26 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Quality Assurance/Quality Assurance Performance Improvement (QAA/QAPI) committee developed and implemented an appropriate plan of action to correct identified quality deficiencies. This had the potential to affect all residents in the facility. The facility census was 56. Review of the facility's QAPI Principles and Plan, undated, showed: - QAPI will be incorporated into the culture of the facility. We will use data gathered to make decisions and to drive improvement in all areas of our business. The underlying message to everyone working or living in our facility will be that we will take steps to identify, implement, and sustain continuous improvements in all departments. The method for approaching decision-making and problem solving will involve all members of our facility; - Our owners, board of directors, and all levels of management are engaged in and supportive of the performance improvement work being done in our organization and will be kept informed of the work that is being done and any changes which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-26 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain quarterly Quality Assurance and Improvement Program (QAPI) committee meetings with the required members. The facility's census was 56. Review of the facility's policy, Quality Assurance and Improvement Program (QAPI), dated 04/10/19, showed: - The primary purpose of the QAPI program is to establish data-driven, facility-wide processes that improve the quality of care, quality of life, and clinical outcomes of our residents; - The QAPI Committee will include at minimum: the Administrator; Director of Nursing; Medical Director; Activities Director; Social Service Director; Dietary Manager; Housekeeping and Laundry Supervisor; Maintenance Director; Additional Facility Staff; and contracted staff including but not limited to Pharmacy Consultant, Dietician, and Rehab Director; - The Committee will meet monthly at an appointed time. Review of the facility's QAPI sign in sheets showed: - A QAPI meeting held on 01/05/23 with the Administrator, Certified Occupational Therapy Assistant, Director of Nursing, a Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-26 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to establish an antibiotic stewardship program that included antibiotic use protocols and a system to monitor antibiotic use. This deficient practice had the potential to affect all residents in the facility. The facility census was 56. Review of the facility's Antibiotic Stewardship policy, dated 03/26/20, showed: - The purpose is to reduce the use of antibiotics to make sure residents aren't receiving antibiotics unnecessarily; to educate resident, family, and staff on the use of receiving antibiotics unnecessarily; and to track antibiotic use and to make sure that the correct antibiotic is being prescribed; - The nurse will complete the criteria form specific to each individual's clinical symptoms and notify the doctor if it meets those specific criteria for an antibiotic order. The Director of Nursing will put this information of the Infection Control Log; - Specific cultured organisms (when required) will be logged on the Monthly Quality Assurance Infection Control log. This information will be taken to the monthly QA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-26 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to designate a qualified individual as the Infection Preventionist (IP) for the facility's infection prevention control program. The facility census was 56. The facility did not provide a policy regarding required primary professional training for the Infection Preventionist. During an interview on 01/25/24 at 2:49 P.M., the Director of Nurses (DON) said she is the IP. She has taken the classes, but hasn't taken the certification test. The facility doesn't have a certified IP. During an interview on 01/26/24 at 6:45 P.M., the Administrator said she would expect the facility to have a certified IP. During an interview on 01/30/24 at 3:45 P.M., the Administrator said the DON has been in the IP role for about two years.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-26 · tag F0570 — pattern
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain a surety bond (a purchased bond for security of resident's personal funds) sufficient to ensure the protection of resident funds. The facility census was 56. Review of the residents' personal funds account for the period January 2023 through December 2023 showed an average monthly balance of $84,050.48. An average monthly balance of $84,050.48 rounded to the nearest thousand equaled $84,000.00, at one and one half times will equal the required bond amount of at least $126,000.00. Review of the facility's current surety bond, effective 05/08/23, showed the facility held a bond in the amount of $87,000.00, which was insufficient by $39,000.00. During an interview on 01/26/24 at 5:28 P.M., the Business Office Manager (BOM) said the surety bond should be one and one half times the average ledger balance. During an interview on 01/26/24 at 6:45 PM., the Administrator said the surety bond amount should be one and one half times the amount of the resident trust balance to meet the regulatory requirement. The facility did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-26 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their policy to complete a Criminal Background Check (CBC) prior to hire for five out of ten sampled new staff. This deficient practice had the potential to affect all residents, staff and visitors. The facility census was 56. Review of the facility's policy, Abuse and Neglect Reporting Policy, undated, showed: - The purpose is to ensure the safety and comfort of all the residents residing within this facility and to ensure that the facility is doing all that is within its control to prevent occurrences of abuse, neglect, involuntary seclusion, and misappropriation of property for all residents; - The facility will screen potential employees for a history of abuse, neglect, or mistreatment of residents, including checking with the appropriate licensing boards and registries, such as pre-employment criminal background check, employee disqualification list (EDL), nursing licensure check, childcare and elder care registry, and other checks as required by law; - The facility will not employ individuals who have been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain and document an advance directive (a written legal statement of a person's wishes in regards to medical treatment) or code status (the type of treatment a person would or would not receive if their heart or breathing were to stop) for two residents (Resident #114 and #115) out of 14 sampled residents. The facility census was 56. Review of the facility's policy, Advance Directive, revised [DATE], showed: - Prior to or upon admission of a resident to our facility, the Social Services Director or designee will provide written information to the resident concerning his/her right to make decisions concerning medical care, including the right to accept or refuse medical or surgical treatment, and the right to formulate advance directives; - Prior to or upon admission of a resident, the Social Services Director or designee will inquire of the resident, and/or his/her family members, about the existence of any written advance directives; - Information…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to conduct an assessment for the use of a shoulder strap (straps over both shoulders that buckle in the center of chest while in a wheelchair) as a restraint for one resident (Resident #5) out of one sampled resident with a restraint, who was unable to easily and intentionally remove the strap. The facility failed to identify a medical symptom that supported the use of the shoulder strap and failed to develop a care plan that included documentation of the medical symptom being treated, attempted alternatives or interventions nor was there any documentation of ongoing monitoring or re-evaluation of the device. The facility census was 56. Review of the facility's policy, Acknowledgement Facility Restraint Philosophy and Policy, not dated, showed the following: -Restraint use will only be considered in order to treat medical symptom(s)/condition(s) that endangers the physical safety of the resident or other residents and under the following conditions: 1) As a last resort measure after a trial period of least…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident and/or the resident's representative in writing of a facility-initiated transfer when two residents (Resident #15 and #34) out of 14 sampled residents transferred to the hospital. The facility's census was 56. Review of the facility's Admission, Transfer & Discharge Rights policy, undated, showed: - The facility permits each resident to remain in the facility and will not transfer or discharge the resident unless the transfer or discharge is necessary for the resident's welfare and the resident's needs cannot be met in the facility; - Before a resident is transferred, the facility will notify the resident and, if known, a family member or legal representative of the resident of the transfer or discharge. This notice shall be in a language and manner they understand. This notice shall be in writing and shall include the reason for transfer; - In the situation of immediate transfer or discharge required by the resident's urgent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide written notification of their bed-hold policy to residents and/or their representatives at the time of transfer for two residents (Resident #15 and #34) out of 14 sampled residents. The facility census was 56. Review of the facility's Admission, Transfer & Discharge Rights policy, undated, showed: - The facility permits each resident to remain in the facility and will not transfer or discharge the resident unless the transfer or discharge is necessary for the resident's welfare and the resident's needs cannot be met in the facility; - Before a resident is transferred to a hospital, the facility will provide written information to the resident and a family member or legal representative specifying the duration of the bed hold policy during which the resident is permitted to return and resume residence in the facility. Review of the facility's Bed Hold Policy Notice, undated, showed: - If the resident or representative wants to hold the bed, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to electronically transmit two annual Minimum Data Sets (MDS, a federally mandated assessment instrument completed by the facility) in a timely manner and in accordance with guidelines for two residents (Resident #1 and #5) out of 14 sampled residents. The facility census was 56. Review of the Resident Assessment Instrument (RAI) Manual showed the ARD (Assessment Reference Date) of an assessment drives the due date of the next assessment. The next comprehensive assessment is due within 366 days after the ARD of the most recent comprehensive assessment. Review of the facility's policy, MDS Resident Assessment, dated 02/20/20, showed assessments will be completed per RAI guidelines. 1. Review of Resident #1's medical record showed: - admitted on [DATE]; - A comprehensive annual MDS assessment with an ARD of 03/11/22 and a completion date of 03/16/22; - A comprehensive annual MDS assessment with an ARD of 06/14/23 and a completion date of 06/28/23. -No…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to electronically transmit a discharge or death in facility Minimum Data Set (MDS, a federally mandated assessment instrument completed by the facility) in a timely manner and in accordance with guidelines for five residents (Resident #2, #24, #32, #44, and #46) outside of the 14 sampled residents. The facility census was 56. Review of the Resident Assessment Instrument (RAI) Manual showed: - Discharge assessment to be completed no later than 14 days after the discharge date (Z0500B + 14 days) and transmitted no later than the MDS completion date + 14 calendar days; - Death in Facility tracking record to be completed no later than seven calendar days after the discharge (death) date (Z0500B + seven days) and transmitted no later than discharge (death) date + 14 calendar days. Review of the facility's policy, MDS Resident Assessment, dated [DATE], showed assessments will be completed per RAI guidelines. 1. Review of Resident #2's medical record showed: -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to obtain a physician's order for oxygen use and orders for oxygen tubing (a small, flexible tube that contains two open prongs that sit in the nostrils and attaches to an oxygen source) and humidifier (used to increase the moisture level) changes for two residents (Resident #34 and #114) out of two sampled residents with oxygen. The facility census was 56. Review of the facility's policy, Physician Medication Orders, revised April 2010, showed: - Medications shall be administered only upon the written order of a person duly licensed and authorized to prescribe such medications in this state; - No drugs or biologicals shall be administered except upon the order of a person lawfully authorized to prescribe for and treat human illnesses; - Orders for medications must include name and strength of drug, quantity or specific duration of therapy, dosage and frequency of administration, route of administration if other than oral, and reason or problem for which given; - Drug and biological orders must be recorded on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to obtain a physician's order for dialysis (a process for removing waste and excess water from the blood) treatments for one resident (Resident #15) out of one sampled resident receiving dialysis. The facility census was 56. The facility did not provide a policy. Review of Resident #15's medical record showed: - admission date 06/12/23; - Diagnoses including type 2 diabetes mellitus (a condition that affects the way the body processes blood sugar), chronic kidney disease, and dependence on renal dialysis. Review of the resident's care plan, last revised 11/04/23, showed: - Resident will receive hemodialysis related to diagnosis of chronic kidney disease on Monday, Wednesday and Friday. Nursing sends communication forms with resident to dialysis and dialysis center faxes copy back to facility; - Monitor/record weight prior to dialysis and after dialysis; - Monitor/document/report any signs or symptoms of infection to access site: redness, swelling, warmth or drainage; - Monitor/document/report for signs or symptoms of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that a as needed (PRN) psychotropic medication's (a medication that changes brain function and changes perception, mood, consciousness, or behavior) order was limited to 14 days for one resident (Resident #1) out of 14 residents sampled. The facility census was 56. Review of the facility's policy, Psychotropic Drug Use, dated 02/20/20, showed any PRN antipsychotic shall be ordered for 14 days or less. The effectiveness and need for the PRN antipsychotic will then be reevaluated by the nurse and physician. Review of Resident #1's quarterly Minimum Data Set (MDS, a federally mandated assessment tool), dated 12/15/23, showed: - No cognitive impairment; - Use of antidepressants and antipsychotics seven of seven days in the look back period (seven day period before the assessment is completed to capture the status of a resident); - Behavior symptoms not exhibited. Review of the resident's care plan, last reviewed 06/06/22, showed: - Monitor/document side effects and effectiveness; - Abnormal Involuntary Movement Scale…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a medication error rate of five percent (%) or less. There were two errors out of 31 opportunities for errors, resulting in an error rate of 6.45%. Out of the six residents observed, this affected two residents (Resident #12 and #14), outside of the 14 sampled residents. The facility census was 56. Review of NovoLog (a rapid acting insulin injected just below the skin that helps lower mealtime blood sugar spikes) Flex Pen (insulin in a pen-type device) instructions, revised February 2015, showed: - Before each injection small amounts of air may collect in the cartridge during normal use, to avoid injecting air and to ensure proper dosing; - Remove cap; - Attach needle; - Prime pen by turning dose selector to select two units; - Press and hold button and make sure drop of insulin appears; - Select dose; - Give injection. Review of the facility's policy titled, Insulin Pen Injection Administration, revised 07/27/21, showed staff were directed to do the following: - Remove cap and wipe rubber stopper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to utilize proper technique during incontinent care for one resident (Resident #16) out of 14 sampled residents and one resident (Resident #27) outside the sample, when staff removed multiple clean disposable wipes from the package with soiled gloves and did not perform appropriate hand hygiene or glove changes. The facility failed to use proper hygienic practices in the dining room for two residents (Resident #5 and #33) out of the 14 sampled residents, when staff touched the resident's food with bare hands, and touched a resident's hair, clothing, and wheelchair with bare hands and assisted the resident to eat. The facility failed to develop and implement a water management program to prevent Legionella infection. The facility's census was 56. 1. Review of the facility's policy titled, Glove Use, dated 0 6/25/20, showed: - Purpose: To prevent the spread of infection; - Procedure: Wash hands before putting on gloves. Wash hands after removing gloves (NOTE: Gloves do not replace handwashing); - When to use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to conduct at least twelve hours of nurse aide in-service education per year. This affected three out of four sampled Certified Nurse Assistants (CNAs). The facility census was 56. Review of the facility's policy, In-Service Training Program, Nurse Aide, revised December 2011, showed: - All nurse aide personnel shall participate in regularly scheduled in-service training classes; - Annual in-services must be no less than 12 hours per employment year; - Enhance the skills of the nurse aides in providing care for residents with dementia and preventing resident abuse. 1. Review of the in-service record for CNA K showed: - A hire date of 02/23/21; - A total of seven hours of annual in-service training for February 2022 through February 2023; - Less than twelve hours of in-service education for February 2022 through February 2023; - No documented annual Abuse and Neglect training. 2. Review of the in-service record for CNA L showed: - A hire date of 03/15/11; - A total of seven and one half hours of annual in-service training for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-05 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to issue a Centers for Medicare and Medicaid Services (CMS) Skilled Nursing Facility Advance Beneficiary Notice (SNFABN: Medicare requires SNFs to issue a SNFABN to beneficiaries prior to providing care that Medicare usually covers, but may not pay for because the care is not medically reasonable and necessary or considered custodial) Form 10055 and a CMS Notice of Medicare Non-Coverage (NOMNC: Medicare requires SNFs to issue a NOMNC to beneficiaries no later than two days before covered services end) Form 10123 at least two days before coverage ended for one resident (Resident #18) out of 13 sampled residents who remained in the facility when benefits were not exhausted. The facility census was 49. Record review of Resident #18's medical record showed the resident admitted to the facility on [DATE]. Medicare Part A services started on 05/05/22, ended on 06/05/22, and the resident remained in the facility. The facility did not issue a CMS SNFABN Form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-05 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete a Level I Preadmission Screening or Resident Review (PASARR-a federal requirement to help ensure individuals are not inappropriately placed in a nursing home for long term care) as required, for three residents (Resident #15, #25, and #30) out of 13 sampled residents with mental health diagnoses. The facility census was 49. 1. Record review of Resident #15's electronic health record (EHR) showed: - An admission date of 3/5/22; - Diagnoses included major depressive disorder (mood disorder) and bipolar disorder (a mental health condition that causes extreme mood swings that include emotional highs and lows); - No documentation of a Level I PASARR. 2. Record review of Resident #25's EHR showed: - An admission date of 5/13/22; - Diagnoses included schizophrenia (a serious mental illness that affects how a person thinks, feels and behaves) and major depressive disorder; - No documentation of a Level I PASARR. 3. Record review of Resident #30's EHR showed: - admission date 5/25/22; - Diagnoses included schizophrenia and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-05 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop and implement a baseline care plan within 48 hours of admission that included the minimum healthcare information necessary to properly care for the immediate needs for one resident (Resident #97) out of 13 sampled residents. The facility census was 49. Record review of the facility's Baseline Care Plan Policy, dated 2/20/20, showed: - Each resident will have a baseline care plan developed within 48 hours of admission; - The baseline care plan will include the minimum healthcare information necessary to properly care for the resident. 1. Record review of Resident #97's Physician Order Sheet (POS), dated 6/29/22, showed: - admission date of 6/29/22; - Diagnoses of dementia (a disorder marked by memory loss, personality changes, and impaired reasoning that interferes with daily functioning), major depressive disorder ((long-term loss of pleasure or interest in life), generalized anxiety disorder (persistent worry and fear about everyday situations), seizures (a burst of uncontrolled electrical activity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop an individualized comprehensive care plan which includes measurable goals to meet the resident's highest practicable physical, mental, and psychosocial well-being for one resident (Resident #97) out of 13 sampled residents. The facility's census was 49. 1. Record review of Resident #97's Physician's Order Sheet (POS), dated 6/29/22, showed: - admission date of 6/29/22; - Diagnoses of dementia (a disorder marked by memory loss, personality changes, and impaired reasoning that interferes with daily functioning), major depressive disorder ((long-term loss of pleasure or interest in life), generalized anxiety disorder (persistent worry and fear about everyday situations), seizures (a burst of uncontrolled electrical activity between brain cells that causes temporary abnormalities in muscle tone or movements like stiffness, twitching or limpness, behaviors, sensations, or states of awareness), hypertension (high blood pressure), cerebrovascular disease (stroke, damage to the brain from interrupted blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-05 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure two certified medication technicians (CMT) and two certified nursing assistants (CNA) received the required annual twelve hours of nurse aide in-service education training. This deficient practice had the potential to affect all residents. The facility census was 49. 1. Record review of Certified Medication Technician (CMT) L showed: - Date of hire 11/14/2003; - No record of education. 2. Record review of CMT M showed: - Date of hire 10/21/2019; - An in-service on Abuse and Neglect for an unspecified amount of time on 4/06/2022; - An in-service on Emergency Preparedness for an unspecified amount of time on 5/20/2022. -No additional record of education. 3. Record review of Certified Nursing Assistant (CNA) N showed: - Date of hire 11/25/2020; - No record of education. 4. Record review of CNA O showed: - Date of hire 2/23/2021; - No record of education. During an interview on 8/05/2022 at 11:05 A.M., the Administrator said she would expect CNAs/CMTs to have the required 12 hours of training that includes abuse,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-01-26 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to make available the most recent survey and any abbreviated survey results, in a place that was readily accessible to residents, family members and legal representatives of the resident. The facility census was 56. The facility did not provide a policy for posting survey results. Observation of the facility on 01/26/24 at 01:22 P.M. showed no survey results posted. During a Resident Council interview on 01/25/24 at 2:07 P.M., seven residents collectively said they were not aware the survey results were available or where they were located. During an interview on 01/26/24 at 6:45 P.M., the Administrator said she would expect the most recent survey results to be posted where the residents have access to them.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
KRISLEY PROPERTIES LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST80%since 08/31/2016
NORTH STAR EQUITY GROUP LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL10%since 08/31/2016
COULTER, TERRENCEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL10%since 08/31/2016
OTTE, JENNIFERIndividualW-2 MANAGING EMPLOYEEsince 03/05/2018
BIGHAM, BROOKEIndividualCORPORATE OFFICERsince 08/31/2016
HODGE, JAMESIndividualCORPORATE OFFICERsince 08/31/2016

CMS files one row per role, so the 8 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.0M
Net patient revenuemost recent cost report
-2.1%
Operating marginrevenue minus expenses
$180K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 61%Medicare 3%Other / private 36%

This home reported $180K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$172per resident / day
operating cost
$5,234per month
≈ monthly operating cost
$169per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265714. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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