Knox County Nursing Home District
55774 State Highway 6, Edina, MO 63537 · Government - County · 60 certified beds · (660) 397-2282 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0606), cited Sep 2020
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0567, F0568, F0569)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $93,280 in federal fines (most recent 2026-02-26)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 19.0% | 18.1% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.1% | 5.3% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 5.7% | 1.1% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 8.6% | 2.3% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 3.1% | 18.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 9.1% | 4.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 5.7% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 26.2% | 25.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 90.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.7% | 4.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 12.4% | 17.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.6% | 23.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents rehospitalized after admission | 38.0% | 26.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.0% | 13.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 3.65 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 4.91 | 2.33 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 48.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.1%CMS range 8.7–19.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 48.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 55.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 33.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.9%CMS range 6.2–16.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.93 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 60 beds and averages 38.3 residents a day — about 64% occupied, or roughly 22 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.83 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.65 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.38 hrs/resident/day on weekends vs 4.01 on weekdays — 16% thinner on weekends. RN hours go from 0.46 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
41 citations, most serious first. The 14 most serious are shown; the remaining 27 are one tap away and print in full.
- Immediate jeopardy · K2020-09-30 · tag F0678 — failed to provide CPR when needed — patternProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to failed to develop and implement a policy addressing Cardiopulmonary Resuscitation (CPR-process of providing rescue ventilation and chest compressions to maintain circulation of blood) requirements for staff and to ensure CPR certified staff were scheduled and present in the facility 24 hours a day, seven days a week. This failure affected seven residents who were identified as full code status (CPR required in the event of cardiac or respiratory arrest). The facility also failed to ensure staff were trained and available to provide CPR when transporting residents who requested to be full code, in the facility van. Two additional residents (Resident #7, and #37) who were a full code, were transported multiple times by the facility transporter and van driver who were not certified to perform CPR. The facility census was 40. The administrator was notified on [DATE] at 2:20 P.M. of an Immediate Jeopardy (IJ) which began on [DATE]. The IJ was removed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2026-02-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to monitor or identify weight loss, failed to complete assessments or notify the resident's provider or dietitian of significant weight loss, failed to ensure staff adequately monitored consumption of supplements ordered for weight loss and failed to re-evaluate the resident's care plan or initiate interventions to prevent further weight loss for one resident (Resident #13), in a sample of two residents investigated for nutrition concerns. Review of the resident's weight records showed the resident experienced a seven pound (lb.) weight loss, a 5.6 percent (%) significant weight loss in 30 days. The resident had also developed a pressure ulcer. The resident experienced significant weight loss with no staff identification, evaluation, notification or intervention. The facility census was 39. Review of the Resident Assessment Instrument (RAI) manual, updated October 2025, showed the following:-Weight loss can result in debility and adversely…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2026-02-26 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to implement interventions to address pain and notify the physician of effectiveness of interventions regarding pain for one resident (Resident #15), in a review of 13 sampled residents. The facility failed to administer available ordered pain medications to address the resident's pain on occasions when other medication was not effective. Staff reported the resident's increased pain was preventing him/her from sleeping and attending activities. The facility census was 39.Review of the facility policy, Pain Assessment and Management, revised 09/08/23, showed the following:-''Pain management'' is defined as the process of alleviating the resident's pain based on his or her clinical condition and established treatment goals;-Pain management is a multidisciplinary care process that includes the following:a) Recognizing the presence of pain;b) Developing and implementing approaches to pain management;c) Identifying and using specific strategies for different levels and sources of pain;d) Monitoring for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide necessary treatment and services to promote healing of a pressure ulcer (a localized injury to the skin and/or underlying tissue that develops as a result of prolonged pressure on an area) for one resident (Resident #10), who was at risk for development of pressure ulcers, in a review of 10 sampled residents. Staff first identified the pressure ulcer on 8/4/25. Licensed staff failed to assess the wound or obtain treatment orders until 8/8/25 when the wound had developed into a Stage III pressure ulcer (full-thickness skin loss, where fat tissue is visible in the wound. Additionally, the facility failed to ensure nursing staff conducted a weekly skin assessment for the resident as directed in his/her care plan. The facility census was 40. Based on observation, interview, and record review, the facility failed to provide necessary treatment and services to promote healing of a pressure ulcer (a localized injury to the skin and/or underlying tissue that develops as a result of prolonged pressure on an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-26 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess limited range of motion/risk of limited range of motion and provide direction to staff or interventions such as restorative nursing services to assist three residents (Resident #5, #6, and #25) in a review of 13 sampled residents, with mobility and/or limited range of motion to ensure the resident did not develop new or worsen existing limited range of motion which could cause pain, skin issues, and decline in the resident's abilities. The facility census was 39. Review of the facility's policy Resident Mobility and Range of Motion last reviewed, 6/8/23, showed the following:-Residents will not experience an avoidable reduction in range of motion (ROM);-Residents with limited range of motion will receive treatment and services to increase and/or prevent a further decrease in ROM;-Residents with limited mobility will receive appropriate services, equipment and assistance to maintain or improve mobility unless reduction in mobility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-26 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medications were labeled in accordance with currently accepted professional standards of practice, and per facility policy, when staff failed to date a multi-use Lantus insulin pen (long-acting, injectable medication to treat diabetes (inability to regulate blood sugar) with an open date when first accessed for one resident (Resident #12), failed to date a multi-use Ozempic (injectable insulin-like medication used to treat diabetes) pen with an open date for one resident (Resident #16), when first accessed and failed to discard an open, in-use vial of Humalog insulin (rapid-acting, injectable medication used to treat diabetes) for one resident (Resident #1), per the manufacturer's recommendations for expiration and discarding time frame. The facility failed to keep a pharmacy medication card of Ativan (narcotic schedule IV controlled substance) behind two locked doors for one resident (Resident #13) when staff left it on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-26 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff served the correct portion size of food items to residents with a physician's order for a mechanical soft diet. The facility census was 39.Review of the facility policy, Portion Control-Portion Sizes, dated 2004, showed the following:-Policy: Foods shall be served according to standard portion sizes;-Purpose: To ensure adequate servings of foods and to provide equal sized portions for those residents not requiring special dietary modification;-Procedure: Portion control equipment, such as numbered dippers/scoops, spoodles, ladles of varying ounce capacities, is used at all meals; 1. Review of a list of the residents' orders, dated 2/22/26-2/23/26, provided by the Dietary Manager, showed six residents had a physician's order for a mechanical soft diet. Review of the Diet Spreadsheet for lunch on 2/23/26 showed residents on a mechanical soft diet were to receive the following:-Ground baked turkey with gravy (4-ounce serving with gravy), or;-Ground beef stroganoff over noodles (6-ounce serving of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-26 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide food items to conserve flavor and appearance. The facility census was 39.Review of the facility policy, Protecting Nutrients, dated 2004, showed the following:-Policy: All food shall be prepared to protect nutrients;-Purpose: To provide a food supply containing adequate nutrients;-Standardized recipes shall be followed;-Exceptions to following recipes shall only be made by the Food Service Supervisor and/or Dietitian/Consultant;-Substitution of ingredients shall only be made by the Food Service Supervisor and/or Dietitian/Consultant;-Foods shall not be prepared or portioned too far in advance of serving. 1. Review of the Resident Council meeting minutes, dated 12/5/25, showed when asked about the menus and food, several resident said they didn't like the menus or the food. Review of the Resident Council meeting minutes, dated 1/5/26, showed the residents in attendance reported the following:-Food and menus were no better; -The cucumbers and onions had nothing but pure vinegar on them;-The grilled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow current infection control standards for four sampled residents (Resident #6, #25, #13 and #5) in a review of 13 sampled residents and two additional residents (Resident #12 and #29). The facility failed to follow infection control practices for Enhanced Barrier Precaution (EBP) when staff did not wear personal protective equipment (PPE) during personal care for one resident (Resident's #6 ) who required EBP use, failed to ensure staff washed their hands and changed their gloves after they became soiled during direct care and before touching the resident and/or clean items for one resident (Resident # 6), and failed to follow infection control practices while performing wound care for two resident's (Resident's #25 and # 13) when staff failed to change their gloves and perform hand hygiene after removing soiled bandage and prior to touching clean items. The facility failed to ensure infection control practices during medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-26 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to have an adequate audible system for the residents to signal nursing staff for assistance and failed to ensure staff responded to call lights timely for three residents (Resident's #25, #9 and #20) in a sample of 13 residents. The facility census was 39. Review of the facility policy, Resident Call System, last updated December 2023, showed the following:-Residents are provided with a means to call staff for assistance through a communication system that directly calls a staff member or a centralized workstation;-Each resident is provided with a means to call staff directly for assistance from his/her bed, from toileting/bathing facilities and from the floor;-Call system communication may be audible or visual. The system may be wired or wireless;-The resident call system should always remain functional. If audible communication is used, the volume is maintained at an audible level that can be easily heard;-Calls for assistance are answered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to convey the remaining resident balance to the state or the probate jurisdiction administering the resident's estate within 30 days of death for one resident (Resident #43) and failed to return resident funds to two discharged residents (Residents #44 and #42), within five days following discharge. The facility census was 39. Review of the undated facility policy, Resident Funds - Cash on hand, showed the following:-Any cash, up to $50, on deposit with the facility is refunded to the resident, the resident representative, or the resident's estate, upon discharge, eviction, or death as applicable;-Policy Interpretation and Implementation: The resident's personal funds and a final accounting of funds are returned to the resident, the resident's representative or to the resident's estate (individual or probate jurisdiction per state law), as applicable, within 30 days from the date of the resident's death or eviction from the facility, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a significant change in status assessment (SCSA) Minimum Data Set (MDS), a federally mandated assessment instrument required to be completed by facility staff, for two residents ( Residents #13 and #1), in a review of 13 sampled residents, within 14 days after the facility determined, or should have determined, there had been a significant change in the resident's physical or mental condition which had an impact on more than one area of the resident's health status and required interdisciplinary review and/or revision of the care plan. The facility census was 39. Review of the Long-Term Care Facility Resident Assessment Instrument (RAI) User's Manual, version 3.0 showed a significant change is a decline or (improvement) in a resident's status that:-Will not normally resolve itself without intervention by staff or by implementing standard disease-related clinical interventions and is not self-limiting;-Impacts more than one area of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain a copy of the Pre-admission Screening and Resident Review (PASARR) Level II assessment for one resident (Resident #5), in a sample of two residents with mental illness. The facility also failed to take information and recommendations on the resident's Level II PASARR and incorporate the information into the resident's care plan, and assessment data to adequately meet the resident's needs. The facility census was 39. Review of the facility's policy admission Criteria, undated, showed the following:-All new admissions and readmissions are screened for mental disorders (MD), intellectual disabilities (ID) or related disorders (RD) per the Medicaid Pre-admission Screening and Resident Review (PASARR) process;-The facility conducts a Level I PASARR screen for all potential admissions, regardless of payer source, to determine if the individual meets the criteria for a MD, ID or RD; -If the level I screen indicates that the individual may meet the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to conduct a Level 1 Pre-admission Screening and Resident Review (PASARR) screening for one resident (Resident #27) in a review of two sampled residents with mental illness. The facility census was 39. Review of the undated facility policy, admission Criteria, showed the following:-All new admissions and readmissions are screened for mental disorders (MD), intellectual disabilities (ID) or related disorders (RD) per the Medicaid PASARR process;-The facility conducts a Level I PASARR screen for all potential admissions, regardless of payer source, to determine if the individual meets the criteria for a MD, ID or RD.;If the level I screen indicates that the individual may meet the criteria for a MD, ID, or RD, he or she is referred to the state PASARR representative for the Level II (evaluation and determination) screening process;The admitting nurse notifies the social services department when a resident is identified as having a possible (or evident) MD, ID or RD.;The social worker is responsible for making referrals to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 27 citations
- Potential for harm · Dcited before2026-02-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow their policy on assessment of wounds and pressure ulcers (an injury to the skin and underlying tissue resulting from prolonged pressure on the skin), failed to adequately assess and identify a pressure ulcer, failed to stage (measure the severity of damage caused by unrelieved pressure) a pressure ulcer correctly, failed to initiate interventions to prevent a pressure ulcer from worsening and failed to re-evaluate and attempt new interventions for one resident's (Resident #25) pressure ulcer, in a review of two resident's with pressure ulcers. The facility identified Resident #25's wound as a skin tear (separation of skin layers, often leaving a skin flap) when it was a deep tissue injury (pressure ulcer caused from prolonged pressure, damaging underlying tissue, leaving skin intact but discolored) that evolved to an unstageable pressure injury and then a Stage II pressure ulcer and failed to further evaluate and put interventions into place to prevent the resident's wheelchair cushion from causing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one resident (Resident #12), in a review of two sampled residents who received insulin injections, were free from significant medication errors. Staff failed to prime (remove the air from the needle and cartridge) the resident's Humalog insulin pen (prefilled pen of rapid acting insulin (medication injected under the skin used to treat diabetes) and Lantus insulin pen (prefilled pen of long-acting insulin) needle, as instructed by the manufacturer, during the preparation of the medication, potentially affecting the amount of insulin dispensed with each dose. Further observation showed staff did not hold the insulin pen against the resident's skin after the administrations for the manufacturer's suggested time to ensure the proper dose was administered. The facility census was 39. Review of the facility policy, Insulin Administration, dated 11/15/23, showed the following:-Purpose: To provide guidelines for the safe administration of insulin to residents with diabetes;-Nursing staff will have access to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-01 · tag F0728 — failed to protect against nurse-aide misconduct — widespreadEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure two nurse aides (NA D and NA N) of two staff reviewed completed a certified nurse aide (CNA) training program within four months of their employment in the facility. The facility census was 36. The facility did not have a specific policy on NA to CNA training. 1. Review of the facility provided list employees hired since last annual inspection showed the following: -NA D's date of hire was 08/21/23; -NA N's date of hire was 12/30/22. 2. Review of NA D's employee file showed no documentation he/she completed a nurse aide training program within four months of his/her hire date. 3. Review of NA N's employee file showed no documentation he/she completed a nurse aide training program within four months of his/her hire date. During an interview on 02/01/24, at 3:15 P.M., the administrator said the following: -NA D was almost done with CNA classes and would be taking his/her test soon; -NA N had completed the CNA class and had not passed his/her exam, NA N as well as the facility was navigating the process to take the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-01 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide a written statement of the individual resident's trust fund balance to the resident and/or his/her responsible party quarterly and upon request. The facility managed funds for 38 residents. The facility census was 36. Review of the facility undated policy, Accounting and Records of Resident Funds, showed the following: -Policy statement: The facility maintains accounting records of resident funds on deposit with the facility; -The business office maintains a record of all financial transactions involving the resident's personal funds on deposit with the facility; -Individual accounting ledgers are maintained in accordance with generally accepted accounting principles and include: -The resident's name and medical record number; -The name of the resident's representative (sponsor); -The date of the resident's admission; -The name of the person who accepted or withdrew funds; -The balance after each transaction; -Individual accounting records are made available to the resident through quarterly statements and upon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-01 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to review the Nurse Aide Registry for a Federal Indicator (which would disqualify an individual from working in the facility) for four of ten newly hired employees reviewed, and facility failed to check the Family Care Safety Registry (FCSR), perform a Criminal Background Check (CBC) or check the Employee Disqualification List (EDL) according to facility policy for three of ten newly hired employees review. The facility census was 36. Review of the facility's policy, Abuse and Neglect, dated 10/11/23, showed the following: -The personnel director, or other person designated by the administrator, shall conduct employment background checks, reference checks, and Missouri Nurse Aide Registry checks on persons making application for employment with this facility. Such investigation shall be initiated prior to employment or offer of employment. A criminal background check shall be initiated for all employees within 10 days of accepting employment; -For any individual applying for a position that allows for direct care or access to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-01 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure nursing staff washed their hands and changed soiled gloves after each direct resident contact and when indicated by professional standards of practice during care for two residents (Resident #6 and Resident #18), in a review of 16 sampled residents. The facility failed to ensure procedures were implemented to address prevention of Tuberculosis (TB) for five staff members in a review of ten sampled employees reviewed, when the facility failed to ensure Tuberculin Skin Tests (TST) were completed in accordance with the requirements for TB testing for long-term care employees. The facility failed to develop a policy to address Legionella Control that included specific control parameters based on Center for Disease Control (CDC) and American Society of Heating, Refrigerating, and Air Conditioning Engineers (ASHRAE) standards, failed to complete an assessment to identify potential sources of Legionella growth, failed to develop a water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-01 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow an antibiotic stewardship program as part of their infection prevention and control program that included antibiotic use protocols and a system to monitor antibiotic use. The facility census was 36. 1. Review of the facility's policy, Infection Control - Antibiotic Stewardship, dated 02/13/2023 showed the following: -Antibiotics will be prescribed and administered to residents under the guidance of the facility's antibiotic stewardship program, which is a subpart of the Infection Prevention and Control Program; -Antibiotics will be prescribed for the correct indication, dose, and duration to appropriately treat the resident while also attempting to reduce the development of antibiotic resistant organisms; -This facility ensures the implementation of protocols to optimize the treatment of infections by ensuring that residents, who require an antibiotic, are prescribed the appropriate antibiotic; -To reduce the risk of adverse effects, including the development of antibiotic-resistant organisms; -The facility has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-01 · tag F0909 — failed to maintain a comfortable temperature — patternRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete inspections of bed frames, mattresses and bed rails as part of a regular maintenance program to identify areas of possible entrapment for five residents (Residents #4, #18, #23, #25 and #27) who used bed rails, in a review of 16 sampled residents. The facility census was 36. Review of the facility's policy, Proper Use of Side Rails, updated June 2023, showed the following: -An assessment will be made to determine the resident's symptoms, risk of entrapment and reason for using side rails. When used for mobility or transfer, an assessment will include a review of the resident's: a. Bed mobility; b. Ability to change positions, transfer to and from bed or chair, and to stand and toilet; c. Risk of entrapment from the use of side rails; d. That the bed's dimensions are appropriate for the resident's size and weight; -When side rail usage is appropriate, the facility will assess the space between the mattress and side rails to reduce…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-01 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report injuries of unknown origin to the state survey agency for one resident (Resident #6), in a review of 16 sampled residents, who was found to have bruising on his/her body on two separate occasions. The facility census was 36. Review of the facility's policy, Abuse and Neglect, dated 10/11/23, showed the following: -All reports of resident abuse, neglect, and injuries of unknown origin shall be promptly and thoroughly investigated by the organization management, including resident to resident contact in the dementia unit. The administrator shall be notified immediately, but not later than two hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator along with the state agency, and adult protective services, if necessary; -It is the responsibility of all employees, consultants, attending physicians,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-01 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to thoroughly investigate bruising of unknown origin that occurred on two separate occasions for one resident (Resident #6), in a review of 16 sampled residents, to identify the cause. The facility census was 36. Review of the facility's policy, Abuse and Neglect, dated 10/11/23, showed all reports of resident abuse, neglect, and injuries of unknown origin shall be promptly and thoroughly investigated by the organization management. 1. Review of Resident #6's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 08/16/23, showed the following: -Cognition severely impaired; -Did not reject care; -Required substantial to maximal assistance for mobility. Review of the resident's nursing progress notes, dated 11/14/23 at 4:50 P.M., showed Registered Nurse (RN) H documented that when getting the resident cleaned up for supper, it was noted the resident had three small areas of purple bruising. The largest area was about golf ball sized, to the right upper inner thigh. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff consistently implemented pressure redistribution interventions for one resident (Resident #4), in a review of 16 sampled residents, who was re-admitted to the facility with a pressure injury (localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device) on his/her coccyx (tailbone). The facility census was 36. Review of the National Pressure Injury Advisory Panel (NPIAP) Pressure Injury Stages dated 2016 showed the following: -Pressure Injury: A pressure injury is localized damage to the skin and underlying soft tissue usually over a bony prominence or related to a medical or other device. The injury can present as intact skin or an open ulcer and may be painful. The injury occurs as a result of intense and/or prolonged pressure or pressure in combination with shear. The tolerance of soft tissue for pressure and shear may also be affected by microclimate,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to consistently evaluate, implement, and modify interventions, in accordance with current standards of practice and as necessary to reduce the risk of falls for one resident (Resident #18), in a review of 16 sampled residents. The facility also failed to complete a manual transfer with the use of a gait belt (a canvas belt applied around a resident's waist to assist in transfers and ambulation) for one resident (Resident #25). The facility census was 36. Review of the facility's policy, Fall Risk Assessment, dated 01/2024, showed the following: -The nursing staff, in conjunction with the attending physician, consultant pharmacist, therapy staff, and others, will seek to identify and document resident risk factors for falls and establish a resident-centered falls prevention plan based on relevant assessment information; -Upon admission, the nursing staff and the physician will review a resident's record for a history of falls, especially…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide proper care to a urinary catheter (a tube inserted into the bladder) for two residents (Resident #17 and #32), who had a history of urinary tract infections (UTIs) in a review of 16 sampled residents. The facility census was 36. Review of the facility policy Urinary Catheter Care dated 6/8/23 showed the following: The purpose of this procedure is to prevent urinary catheter-associated complications, including UTIs; Infection Control: -Be sure the catheter tubing and drainage bag are kept off the floor; -Position the drainage bag lower than the bladder at all times to prevent urine from flowing back into the urinary bladder. 1. Review of Resident #32's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 10/17/23 showed the following: -Moderately impaired cognition; -Dependent with toileting hygiene; -Partial/moderate assist for personal hygiene; -Indwelling catheter; -No…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-01 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure one resident (Resident #22), in a review of 16 sampled residents, remained free from unnecessary drugs when the facility failed to have adequate indications for antibiotic use. The facility census was 36. Review of the facility's policy, Infection Control - Antibiotic Stewardship, dated 02/13/23, showed the following: -Antibiotics will be prescribed for the correct indication, dose, and duration to appropriately treat the resident while also attempting to reduce the development of antibiotic resistant organisms; -This facility ensures the implementation of protocols to optimize the treatment of infections by ensuring that residents, who require an antibiotic, are prescribed the appropriate antibiotic; -To reduce the risk of adverse effects, including the development of antibiotic-resistant organisms; -Prescribers will provide complete antibiotic orders including: a. Drug name; b. Dosage; c. Frequency of administration; d. Duration of treatment (start and stop date or number of doses); e. Route of administration; f.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-01 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure adequate indication for use of an antipsychotic medication (medications used to treat symptoms of psychosis, a loss of contact with reality, typically including delusions and hallucinations), and failed to monitor residents' signs and symptoms to support the continued use of antipsychotic medications for one resident (Resident #6), in a review of 16 sampled residents. The facility census was 36. Review of the facility undated policy and procedure, Psychotropic Drug Use, showed the following: -A psychotropic drug is any drug that affects brain activities associated with mental processes and behavior. These drugs include, but are not limited to, drugs in the following categories: Anti-psychotic, anti-depressant, anti-anxiety, and hypnotic; -Psychotropic medications may be considered for residents with dementia but only after medical, physical, functional, psychological, emotional psychiatric, social, and environmental causes of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2020-09-30 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the kitchen range hood was free of an accumulation of grease and debris; failed to use sanitary practices when handling clean eating utensils and when touching ready to eat food items; and failed to ensure a ceiling vent over a clean dishware storage area was free of debris. The facility census was 40. Record review of the facility's policy, Proper Procedure for Glove Use, reviewed 2/19/19, showed the following: -Gloves must be worn when your hands come into contact with any food, raw meats, breads, sandwiches, cookies and cakes. We are never to touch prepared food with our bare hands; -Gloves must be changed often; -When going from one area to another, such as serving trays to washing dishes and then serving trays again. When changing gloves remember to wash hands in the proper manner; -When touching any surface while handling foods, such as serving trays, and going to the walk-in for a butter pat. We do not know who has touched the handle last and what germs they might have on their hands. Gloves…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-09-30 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff served the correct portion sizes according to the dietary spreadsheet for residents on regular, mechanical soft, and consistent carbohydrate (CCHO)/low-concentrated sweets (LCS) diets. The facility census was 40. Record review of the facility's policy, Dietary Department Policies and Procedures, revised 2/19/19, showed the menus will meet the recommended dietary allowance, provide variety, and if food substitutions were of equivalent value. 1. Review of an undated list of residents' diets, provided by the dietary manager on 9/22/20, showed 19 residents were on a regular diet, seven residents were on a mechanical soft diet, and eight residents were on a CCHO/LCS diet. Review of the dietary spreadsheet for lunch on 9/22/20 showed the following: -Residents on a regular diet were to receive an 8-ounce serving utensil (1 cup) of ham and beans; -Residents on a mechanical soft diet were to receive an 8-ounce serving utensil (1 cup) of ground ham and beans; -Residents on a CCHO/LCS diet were to receive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-09-30 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to serve food at a safe and appetizing temperature. The facility census was 40. Review of the facility's policy, Dietary Department Policies and Procedures, revised 2/19/19, showed all foods will be stored, prepared and transported at appropriate temperatures and in a sanitary manner. 1. During interview on 9/22/20 at 11:25 P.M., Resident #31 said the following: -The food is cold; -He/She doesn't talk to any one about the food, because it doesn't do any good. During group interview on 9/24/20 at 10:35 A.M., residents relayed the following: -Resident #2 said the food was cold in the morning, especially when he/she ate in his/her room; -Resident #4 said if he/she ate in his/her room, he/she would just expect it to be cold for all meals. 2. Review of the dietary spreadsheet for lunch on 9/22/20 showed residents were to receive fried potatoes. Observation on 9/22/20 at 9:40 A.M. showed Dietary Staff J fried potatoes in skillets of oil on the stove top. During an interview on 9/22/20 at 10:43 A.M., Dietary Staff J…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-09-30 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff washed their hands and changed soiled gloves after each direct resident contact and where indicated by professional standards of practice during personal care for two residents (Residents #5 and #35), in a review of 12 sampled residents; failed to appropriately clean the urine soiled floor in one additional resident's room (Resident #16); and failed to appropriately implement infection control measures while performing glucometer use for one additional resident (Resident #17). The facility census was 40. Record review of the facility's policy, Alcohol Based Hand Rub and Gloving, dated 8/12/20, showed the following: -Alcohol Based Hand Rub (ABHR); -Put product on hands and rub hands together, cover all surfaces until hands feel dry; -This should take at least 20 seconds; -Handwashing; -Wet hands, apply soap, rub hands vigorously for at least 20 seconds, covering all surfaces of the hands and fingers; -Rub fingernails to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-09-30 · tag F0606 — failed to not employ staff found guilty of abuse — isolatedNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to screen two new employees, in a review of seven newly hired employees, prior to employment to determine if any had a Federal indicator with the nurse aide registry that would prohibit employment at the facility. The facility census was 40. Review of the facility policy Background Checks, revised 7/2/2011 showed the following: -The facility followed state and federal requirements for conducting background checks prior to staff having direct contact with residents; -The department heads notified the business office of a potential new hire prior to offering the job; -The business office completed the Certified Nurse Aide (CNA) registry check on all employees regardless of their job title and notified the department head of the results of background checks including the CNA registry check before the person was hired; -The business office kept records of the background checks in the employee personnel file and maintained a log indicating the dates of the background checks for all employees. 1. Review of Housekeeper M's employee…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-09-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure facility staff provided two residents (Residents #5 and #35) in a review of 12 sampled residents and for one additional resident (Resident #24), who were unable to perform their own activities of daily living, the necessary care and services to maintain good personal hygiene and prevent body odor. The facility census was 40. Review of the facility's policy, Peri Care with Disposable Wipes, dated 4/25/17, showed the following: -Steps of procedure for giving peri care to the male resident: 1. Expose perineal area. Using a circular motion, gently wash the penis with wipes and clean from the tip downward, Note: if the resident is uncircumcised, retract the foreskin, wash with disposable wipe, then pull the skin over the penis; 2. Wash the scrotum with a new disposable wipe; 3. Wash other skin areas between the legs. Use a new disposable wipe for each area. Ensure any area that could have been soiled with urine has been washed; 4.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-09-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor and consistently implement interventions, including adequate supervision consistent with residents' needs, goals and current professional standards of practice in order to eliminate or reduce the risk of falls and accidents; and failed to update the plan of care with new interventions to prevent additional falls for two additional residents (Resident #38 and #16), who the facility had identified at risk for falls and had a history of falls. The facility census was 40. Record review of the facility's policy, Fall Prevention Policy, dated 8/18/20, showed the following: -In order to promote the safety of residents and to try and avoid falls and accidents, this facility will complete a Fall Risk Assessment on each resident at time of admission; -Create a Fall Prevention Intervention Care Plan (on residents determined to be at risk for falls) stating particular interventions for each person based on a thorough assessment; -Do a fall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-09-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide appropriate treatment and services consistent with acceptable standards of practice to prevent and treat urinary tract infections (UTIs) for one resident (Resident #25) in a review of 12 sampled residents and for one additional resident (Resident #38) who required an indwelling urinary catheter (a sterile tube inserted into the bladder to drain urine). The facility identified four residents with an indwelling catheter. The facility census was 40. Record review of the facility policy catheter care, dated 5/28/11 showed the following: -Catheter care will be given daily and as needed to all residents who have an indwelling catheter; -Wash your hands, gather equipment and take to the bedside; -Explain the procedure to the patient and provide for privacy; -Wear gloves; -Cleanse tubing starting from the patient using a downward motion; -Wash the perineum well, taking care to clean from front to back; -Cleanse area at the catheter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-02-01 · tag F0623 — widespreadProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify three residents (Residents #3, #17 and #31), in a review of 16 sampled residents, or their representatives in writing of transfer to the hospital, including the reasons for the transfer. The facility census was 36. The facility did not provide a policy for written notice of transfer/discharge. 1. Review of Resident #3's face sheet showed his/her family member was his/her responsible party. Review of the resident's progress notes, dated 9/7/23 at 3:22 P.M., showed the following: -The resident was noted to have a red face and was breathing hard; -The resident said he/she was shaking and was in fact having full body shakes; -The nurse practitioner was notified and an order was obtained to send to the emergency room (ER); -911 called at 3:22 P.M. Review of the resident's progress notes, dated 9/7/23 at 3:34 P.M., showed the following: -Emergency Medical Services (EMS) arrived at 3:25 P.M.; -EMS resumed care and exited the building at 3:31 P.M.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-02-01 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to post required nurse staffing information, which included the facility name, resident census, and total actual hours worked by both licensed and unlicensed nursing staff directly responsible for resident care, per shift on a daily basis. The facility census was 36. Review of the facility policy, Posting Direct Care Daily Staffing Numbers, revised 6/8/23, showed the following: -The facility will post on a daily basis for each shift nursing staffing data, including the number of nursing personnel responsible for providing direct care to residents; 1. Within two hours of the beginning of each shift, the number of licensed nurses (registered nurses (RNs), licensed practical nurses (LPNs) and licensed vocational nurses (LVNs)) and the number of unlicensed nursing personnel ((certified nurse assistants (CNAs) and nurse assistants (NAs)) directly responsible for resident care is posted in a prominent location (accessible to residents and visitors) and in a clear and readable format. Whiteboard at nurses desk; 2.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2020-09-30 · tag F0567 — failed to protect residents' money held by the home — widespreadHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the resident's money was placed in an interest bearing account when their balance was greater than fifty dollars for one resident (Resident #7). The facility census was 40. Review of the facility policy Resident Funds dated 7/8/10 showed funds less than 50 dollars shall be placed in a non-interest bearing petty cash funds. Should the resident choose to deposit more than 50 dollars with the facility, the facility will deposit the money in a resident fund account at a local bank. This shall be an interest-bearing account. The business office manager shall calculate earned interest on balances greater than 50 dollars and generate a quarterly statement to all residents who have money in petty cash or in the resident funds account. Observation of the resident petty cash count (by the administrator) on 9/24/20 at 3:50 P.M., showed Resident #7 had a balance of $154. 63. During interview, the administrator said the resident received money monthly and usually spent it shopping, but had not been able to go out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2020-09-30 · tag F0568 — widespreadProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide quarterly statements in writing for all residents for whom they managed petty cash funds. The facility census was 40. Review of the facility policy Resident Funds dated 7/8/10, showed the business office manager shall calculate earned interest on balances greater than 50 dollars and generate a quarterly statement to all residents who have money in petty cash or in the resident funds account. Observation of the resident petty cash count (by the administrator) on 9/24/20 at 3:50 P.M., showed the administrator opened and counted resident money which was held in individual zipper bags. There were forty bags total with resident names and corresponding transaction sheets. Seventeen residents had cash balances. During interview on 9/24/20, the assistant office manager said the following: -He/She had not reconciled the resident petty cash funds monthly and did not keep a ledger of totals for all residents; -He/She did not send quarterly statements to the residents or their families. During interview on 9/30/20 at 1:45 P.M.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$93,280 in federal fines across 1 penalty. 2 Medicare payment denials on record.
- $93,280 — penalty dated 2026-02-26
- Medicare payment denial — starting 2026-04-07 for 45 days
- Medicare payment denial — starting 2025-09-17 for 2 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| KNOX COUNTY NURSING HOME DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER MORTGAGE INTEREST; 5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 05/09/1967 |
| BERRY, KEN | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 03/24/2021 |
| EARLY, CONNIE | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 11/15/2024 |
| HAMLIN, TOM | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 04/07/2022 |
| PALMER, LINDA | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 10/27/2022 |
| SAYRES, BRENDA | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 10/27/2022 |
| WITHEROW, PAMELA | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 04/06/2021 |
| MURRY, KATLIND | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 07/07/2022 |
| STRANGE, LORI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/06/2025 |
CMS files one row per role, so the 12 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265763. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.