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Gower Convalescent Center, INC

323 South Highway 169, Gower, MO 64454 · Non profit - Corporation · 82 certified beds · (816) 424-6483 Medicare & Medicaid certified

Call the home — (816) 424-6483 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Mar 2025Resident-funds citations (F0567, F0568)$6,351 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (17% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2025
  • it has citations for mishandling residents’ money or property (F0567, F0568)
  • a high number of inspection citations overall (27) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $6,351 in federal fines (most recent 2023-10-23)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
400 W Clay Ave · (816) 415-3460 · Call to confirm hours
Pharmacy
400 W Clay Ave · (816) 539-2121 · Call to confirm hours
Grocery
205 S US Highway 169 · (816) 424-6101 · Call to confirm hours
Park
S 3rd St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.3%18.1%15.4%worse
Long-stay residents who lose too much weight0.5%5.3%5.4%better
Long-stay residents with a catheter left in their bladder2.7%1.1%0.9%worse
Long-stay residents with a urinary tract infection7.8%2.3%2.0%worse
Long-stay residents with depressive symptoms0.4%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.8%4.1%3.3%better
Long-stay residents whose ability to walk worsened18.8%17.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication23.5%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine98.7%90.9%95.3%typical
Long-stay residents with pressure ulcers7.2%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control23.5%17.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table17.6%23.5%17.1%typical
Long-stay hospitalizations per 1,000 resident days1.852.111.67worse
Long-stay outpatient ER visits per 1,000 resident days0.572.331.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 32 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

46.5%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
0.13U.S. median 0.31
Therapy hours / resident / day
0.06hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 9% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF46.5%CMS range 35.8–58.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 6.8–15.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.2%CMS range 3.3–11.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.931.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.27
RN hours/ resident / day
0.54
LPN hours/ resident / day
2.89
Aide hours/ resident / day
3.70
Total nurse hours/ resident / day
0.28
RN hoursweekends
17.4%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 82 beds and averages 69.6 residents a day — about 85% occupied, or roughly 12 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.70 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.27 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.89 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.29 hrs/resident/day on weekends vs 3.87 on weekdays — 15% thinner on weekends. RN hours go from 0.27 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 17% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2026-05-21)
12
at the previous standard inspection (2025-02-21)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

27 citations, most serious first. The 10 most serious are shown; the remaining 17 are one tap away and print in full.

  • Potential for harm · Fcited before2026-05-21 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, and distribute food in accordance with professional standards for food safety when the facility staff thawed sausage in the refrigerator on a wire rack shelf above a box of sausage rolls and ground beef, when [NAME] B did not wash hands between glove changes while preparing and serving food, and additionally when [NAME] C sat two frozen chicken strips on a package of hamburger buns that still contained hamburger buns while waiting for the air fryer to heat up. This had the potential to affect all resident's. The facility census was 67.Review of the facilities Storage-Refrigerated Foods policy, not dated, showed: Place meat, poultry and seafood items on the lowest shelf to minimize leakage onto other stored foods. Review of the facilities Glove-ology flyer, not dated, showed:-Washing hands thoroughly before and after wearing or changing gloves was the most important thing to reduce surface bacteria, sweat, dirt and grim build-up on skin and under nails;-Glove use in itself did not guarantee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-21 · tag F0552 — pattern
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform residents and/or their responsible parties, in advance of the risks and benefits of proposed care. When the facility failed to obtain written consent before beginning psychotropic medications (medications that affect the mind, emotions, and behavior) for three Residents (Resident #8, Resident #9, and Resident #19) of the 17 sampled residents. The facility census was 67.The facility did not provide a Psychotropic Medications policy. 1. Review of Resident #8's Quarterly Minimum Data Set (MDS), a federally mandated assessment completed by facility staff, dated 04/24/26, showed:- Moderate cognitive impairment;- Independent with activities of daily living (ADL's);- Diagnoses: Alzheimer's disease, anxiety disorder, and bipolar disorder (mental health condition characterized by extreme, cyclical shifts in mood, energy, and activity levels). Review of the resident's Comprehensive care plan, dated 04/20/26, showed:- The Resident was at risk for adverse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-21 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement policies and procedures to ensure resident trust accounts (RTF) were credited with interest monthly for three residents (Resident #33, #49, and #55) and failed to obtain written authorization for the disbursement of funds from the RTF for two residents (Resident #49 and #55). The facility census was 67.Request for facility policy on the Management of the RTF not provided.1. Review of Resident #33's Annual Minimum Data Set (MDS), a federally mandated assessment, dated 04/01/26, showed: - He/she had severe cognitive impairment;- Diagnoses: non-traumatic brain dysfunction, Alzheimer's disease and anxiety disorder.Review of the Resident's January - March 2026 Quarterly RTF statement, showed:- He/She had a balance of $433.22 on 01/01/26 and a balance of $563.22 on 03/31/26;- Resident did not receive any credits for interest for the quarter;- On 03/31/26 had a charge for $20.00 for a haircut without a signed receipt from the resident or guardian…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-21 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to maintain a system to ensure the resident trust fund (RTF) account was managed in accordance with proper accounting principles by not maintaining a monthly written reconciliation of all monies held in the resident trust fund account. The facility managed funds for 9 residents. The facility census was 67.Request for facility policy on the Management of the RTF not provided.1. Review of the monthly bank statements from April 2025 through March 2026 did not contain a written record of a reconciliation of the RTF account with the bank statements. During an interview on 05/21/26 at 9:25 A.M., the Business Office Manager (BOM) said:- She reconciles the RTF account monthly but does not record the reconciliation or have paperwork showing the account funds reconcile with the bank statements.During an interview on 05/21/26 at 2:35 P.M., the Administrator said:- There should be a written record of the monthly reconciliation of the RTF account done by the BOM.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide proper respiratory care when staff failed to document the date when oxygen tubing was replaced for four residents (Resident #9, #11, #31, and #44), failed to ensure clean concentrator filters for one resident (Resident #11), and failed to provide proper storage for tubing (Residents #44) resulting in possible exposure to bacteria during oxygen usage and possible adverse effects. This affected four of 17 sampled residents. The facility census was 67. Review of facility Policy for Administration of Medications and Cleaning a Nebulizer Machine, dated as revised on 07/27/2021, showed:- After each treatment - discard any leftover medication;- Rinse the nebulizer medication cup and mouthpiece or mask with warm running water and place on a paper towel to air dry;- When dry, connect to the tubing and run nebulizer machine for 10 to 20 seconds;- Place dry equipment and tubing in a plastic container;- Weekly - replaced used tubing, mask, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-21 · tag F0675 — failed to support quality of life — isolated
    Honor each resident's preferences, choices, values and beliefs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure one of the 17 sampled residents, (Resident #10) received care which would allow the resident to achieve his/her highest practicable well-being. The facility census was 67. Review of the facility's Resident Rights Policy revised 8/25 showed:-As a resident, you have the right to a dignified existence, self-determination, and communication with access to people and services inside and outside the facility. -The facility must treat you with respect and dignity and care for you in a manner and in an environment that promotes maintenance or enhancement of your quality of life, while recognizing your individuality. -The right to reside and receive services in the facility with reasonable accommodation of your needs and preferences except when to do so would endanger your health or safety or the health or safety of other residents.-You have the right to a safe, clean, comfortable and homelike environment, including but not limited to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect Resident #1's right to be free from abuse when Resident #2 grabbed Resident #1 by the hair and jerked his/her head around. Facility census was 78. Review of the facility policy titled, Abuse and Neglect, dated 9/29/2017, showed: -The residents of the facility have the right to be free from physical abuse. Residents of the facility must not be subjected to abuse or neglect by anyone. It is the responsibility of our employees, facility consultants, attending physicians, family members, visitors, etc., to promptly report any incident or suspected incident of neglect or resident abuse, including injuries of unknown source, and theft or misappropriation of resident property to the facility management team. Our facility will not condone resident abuse by anyone. - If a resident is observed/accused of abusing another resident, our facility will implement the following actions: -Remove the aggressor from the situation of the aggressor is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-21 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to store, prepare and serve food in accordance with professional standards of food service safety when staff failed to date the receipt of incoming products in the dry storeroom, label and date used products in the freezer and refrigerator, label, date and dispose of leftovers in the refrigerator, monitor refrigerator and freezer temperatures on a daily basis, and follow sanitation requirements for cleanliness, handwashing and hairnets in the kitchen and dining room. This affected all residents by putting them at risk for a food borne illness. The facility census was 78. Review of facility policy Hair Restraints for Dining Service, revised 10/26/21, showed: - Hair restraints shall be worn by all Dining Services staff when in food production, dishwashing areas or when serving food from the steam table. Hair restraints must be worn in the kitchen at all times; - Hair restraints, hats, and/or beard guards shall be used to prevent hair from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-21 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure assure staff treated residents in a manner that maintained their dignity, when staff did not serve all residents who sat at the same table during meals, which affected any resident who ate in the dining room, and failed to ensure one of the 18 sampled residents, (Resident #47), was free of facial hair. The facility census was 78. Review of the facility's policy titled, Resident Rights, revised 8/22, showed staff were directed to do the following: - The resident has a right to a dignified existence, self-determination, and communication with and access to persons and services inside and outside the facility; - A facility must treat each resident with respect and dignity and care of each resident in a manner and in an environment that promotes maintenance or enhancement of his/her quality of life, recognizing each resident's individuality; - The facility must protect and promote the rights of the resident. 1. Review of Resident #47's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-21 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain the privacy of two of the 18 sampled residents, (Resident #43 and #73), when staff failed to post signage at the front door or outside each sampled resident's room to indicate 24 hour camera surveillance was in progress and failed to obtain consents from the responsible parties of the sampled residents. The facility census was 78. The facility did not provide a policy for video surveillance with or without audio. 1. Review of Resident #73's care plan, dated 9/20/24, did not address the use of video surveillance with audio. Review of the Resident's Quarterly Minimum Data Set (MDS), a federally mandated assessment tool, completed by facility staff, dated 11/20/24, showed: - Cognitive skills intact; - Dependent on the assistance of staff for toilet use, and transfers; - Required substantial to maximum assistance with showers, dressing, and personal hygiene; - Had a urinary catheter (sterile tube inserted into the bladder to drain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 17 citations
  • Potential for harm · Ecited before2025-02-21 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to ensure staff developed and updated care plans consistent with resident's specific conditions and needs which affected five of eighteen sampled residents (Resident #23, #47,#71, #6 and #12 ), and failed to invite and document quarterly care plan meetings were held for three residents (Resident #23, #6, and #12). The facility additionally failed to provide an accurate care plan when a resident had multiple transfer types listed in the care plan and did not reflect the resident's current non-ambulatory status for one resident (Resident #47) and failed to ensure wheelchair use was care planned for one resident (Resident #71). The facility census was 78. Facility did not provide a policy on comprehensive care plans. 1. Review of Resident #23's Quarterly Minimum Data Set (MDS), a federally mandated assessment tool completed by facility staff, dated 12/11/24, showed: - Cognitively intact; - Dependent on a wheelchair for mobility; - Required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-21 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure staff provided professional standards of quality in care. when staff failed to utilize the electronic medical record to verify orders when providing wound care for one of the 18 sampled residents, (Resident #72) and when obtaining blood sugars and administering insulin for two residents (Resident #49 and #11) and additionally when staff failed to obtain physician's orders for wound treatment for Resident #5. The facility census was 78. Review of the facility's undated policy titled, Medication Administration, showed staff were directed to do the following: - Medications are administered as prescribed, in accordance with good nursing principles and practices and only by persons legally authorized to do so; - Personnel authorized to administer medications do so only after sufficient information regarding the resident's condition and expected outcomes of medication therapy is known; - Medications are prepared, administered, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-21 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure staff provided quality of care and treatment in accordance with professional standards of practice when staff failed to reposition two residents and provide incontinent care to dependent residents (Resident #47 and #72) This affected two residents out of eighteen sampled residents. The facility census was 78. Facility did not provide policy on positioning. 1. Review of Resident #47's Quarterly minimum data set (MDS), a federally mandated assessment tool completed by facility staff, dated 12/26/24, showed: - Cognition severly impaired; - Dependent on a wheelchair for mobility and dependent of staff for turning, repositioning and transfers; - Total assist of all ADLS; - Diagnoses included: Alzheimer's disease (a progressive brain disorder that causes memory loss, thinking problems, and behavioral changes), muscle weakness, and reduced mobility. Review of care plan, revised 12/6/24, showed: -Decreased mobility and required staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to ensure residents remained free from accident hazards when staff pushed residents in their wheelchairs without foot pedals for four (Resident #1, #68, #71, and #58) residents. This affected four of eighteen sampled residents. The facility census was 78. Facility did not provide a policy on accidents. 1. Review of Resident #1's Quarterly minimum data set (MDS), a federally mandated assessment tool completed by facility staff, dated 12/19/24, showed: -Cognition severly impaired; -No impairment to upper or lower extremities; -Required assistance for Activities of Daily living to include transfers, mobility, hygiene needs. -Diagnoses included: Alzheimer's osteoarthritis , low back pain, unsteadiness on feet, and dementia Review of care plan, revised 9/12/24, showed: -He/She was ambulatory with assist; -Ensure assistive devices were available and in good condition (example included wheelchair); -Ensure proper footwear when they ambulated;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff provided proper respiratory care when staff failed to date when oxygen tubing was cleaned and left oxygen tubing lying on the ground for two residents (Resident #44, #21) resulting in possible exposure to bacteria during oxygen usage. Additionally the facility failed to keep water in the oxygen humidifier for proper humidity control for one resident (Resident #44) resulting in minor discomfort. This affected two of 18 sampled residents. The facility census was 78. Review of the facility's Oxygen administration policy not provided; 1. Review of Resident #44's Annual Minimum Data Set (MDS, a federally mandated assessment completed by the facility staff), dated 12/2/24, showed: - Cognitive skills intact; - Minimal difficulty hearing, clear speech, makes self understood, has clear comprehension, and impaired vision; - Diagnoses: Anemia, heart failure, high blood pressure, diabetes, seizure disorder, asthma, and cataracts. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-21 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff maintained a medication error rate of less than five percent when nursing taff made two medication errors out of 25 opportunities for error, which resulted in a medication error rate of 8%, which affected two of the 18 sampled residents, (Resident #64 and #11). The facility census was 78. Review of the facility's undated policy titled, Medication Administration, showed staff were directed to do the following: - Medications are administered as prescribed, in accordance with good nursing principles and practices and only by persons legally authorized to do so; - Personnel authorized to administer medications do so only after sufficient information regarding the resident's condition and expected outcomes of medication therapy is known; - Medications are prepared, administered, and recorded only by licensed nursing, medical, pharmacy, or other personnel authorized by state laws and regulations; - Medications are administered in accordance with written orders of the attending physician; - Residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-21 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to store medications in a locked storage area to ensure medications for two residents (Residents #5, #44) were inaccessible to unauthorized staff and residents and failed to keep medications secured when the key was left in the lock of the medication treatment cart. Additionally the facility, failed to destroy expired and loose medications in the medication room and cart. This affected two out of 18 sampled residents. The facility census was 78. Review of facility Policy and Procedure for Physicians Orders, revised 1/15/12, showed - An interdisciplinary team determines the resident's ability to self-administer medications by means of a skill assessment; - If the resident demonstrates the ability to safely self-administer medications, a further assessment of the safety of bedside medication storage is conducted; - A physician order is obtained to self-administer medications if the storage and skill assessment has been approved for the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-21 · tag F0948 — pattern
    Ensure that paid feeding assistants have the training they need.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide required state approved training for paid feeding assistants which affected 18 residents. The facility census was 78. 1. A policy on paid feeding assistants was not provided for review. Review of a list of paid feeding assistants provided by the facility, dated 2/20/25, showed 5 feeding assistants with no state approved formal paid feeding assistant training. During an interview on 2/20/24 at 3:30 P.M., Nurse Aide (B) said: - He/she did not attend any formal state approved course for feeding assistant but instead got one on one training with the DON and experienced staff members; - He/she has been a feeding assistant for a few months and assists residents on the floor with meals; During an interview on 2/20/24 at 5:00 P.M., Director of Nursing (DON) said: - Each feeding assistant goes through one on one training over a very specific list of topics before going to the floor; - She was not aware of the requirement of a state approved training course for paid feeding assistants but would investigate and get her staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to provide proper infection control when facility staff did not immediately place one resident (Resident #23) on contact isolation precautions after readmitting to the facility with a positive test for influenza (a highly contagious respiratory illness of nose, throat, and lungs) A, did not have signage in place for (Resident #23) when on transmission based precautions, and did not cover clean laundry during transportation to prevent contamination. The facility census was 78. Review of facility policy, infection prevention and control policy and program, dated 3/12/21, showed: -Staff will reference the Centers for Medicare and Medicaid Services (CMS) guide and Center for Disease Control and Prevent (CDC) guidelines. These references will serve as the facilities guidelines to infection control. Review of CDC guidance titled interim guidance for influenza outbreak management in long-term care and post-acute care facilities, dated September…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews, the facility failed to store, prepare, and serve food in accordance with professional standards of food service safety when staff failed to store, prepare, distribute, and serve food in accordance with professional standards for food safety. This had the potential to impact all residents in the facility. The facility census was 68. Facility posted meal times included: Breakfast 7:00 A.M., hall trays at 9:00 A.M.; lunch at 12:00 P.M., hall trays start at 11:30 A.M., and supper at 5:00 P.M. with hall trays at 4:30 P.M. Review of facility policy- Three Sink Method of Sanitizing, dated 10/31/16, included: -In using a chemical sanitizer, the sanitizer must be mixed at the proper concentration of 200 parts per mission (PPM). During an observation on 10/23/23 at 11:15 A.M. showed sanitizer bucket tested at 0 parts per mission (PPM). During an interview on 10/26/23 at 8:47 A.M., Dietary Aide B said: -He/she did not do any changing of sanitizer buckets; -He/she did wash dishes using sanitizer machine and did not know how to test to ensure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-26 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop and implement a base line care plan consistent with the resident's specific conditions, needs and risks to provide effective person centered care that met professional standards of quality care within 48 hours of admission to the facility and failed to ensure the resident and representative, if applicable, were informed of the initial plan for delivery of care and services by receiving a written summary of the baseline care plan for two of the 17 sampled residents (Resident #45, and #18). The facility census was 68. The facility did not provide a policy on Baseline Care Plans. 1. Review of Resident #45's admission Minimum Data Set (MDS: A Federally mandated assessment tool completed by facility staff) showed: -Brief Interview of Mental Status (BIMS) of 99, indicated significant cognitive deficit. -Wandered daily. -Wandering placed the resident at significant risk of being in potentially dangerous places or positions. -Occasional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-26 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents had complete, accurate and individualized care plans, to address the specific needs of the residents, for two of the 17 sampled residents (Residents #58, and #67). The census was 68. The facility did not provide a policy on Care Plans. 1. Review of Resident #58's significant change Minimum Data Set (MDS: A Federally mandated assessment tool completed by facility staff) dated 7/18/23., showed: -Brief Interview of Mental Status (BIMS) score of 99, indicated severe cognitive deficits. -He/she wanders 1-3 days. -Independent for Activities of Daily Living. -Always continent of bowel and bladder. -Diagnoses of : Vascular Dementia with psychotic disturbance (changes to memory, thinking, and behavior resulting from conditions that affect the blood vessels in the brain causing the person to have difficulty distinguishing what is real and what is not), wandering (traveling aimlessly from place to place), Anxiety disorder (persistent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-26 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Review of Resident #16's quarterly MDS dated [DATE] showed: -Brief Interview of Mental Status (BIMS) of 9, indicated some cognitive deficit. -No shortness of breath and no use of O 2. -Limited to extensive assistance of staff with Activities of Daily Living (ADL's: tasks done within a day to care for oneself such as bathing, toilet use, eating, moving from one point to another) -Diagnoses of Dementia (a progressive disease of the brain that effects the ability to understand and complete normal tasks), Adult failure to thrive (syndrome of weight loss, decreased appetite and poor nutrition, and inactivity, often accompanied by dehydration, depressive symptoms, and impaired immune function), history of mouth cancer, Bipolar disorder (a serious mental illness that causes unusual shifts in mood, ranging from extreme highs to lows) , Adjustment disorder with mixed anxiety and depressed mood, (excessive reactions to stress that involve negative thoughts, strong emotions and changes in behavior including nervousness,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-26 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to ensure they assessed residents for risk of entrapment from bed rails prior to installation and failed to ensure the bed's dimensions were appropriate for the resident's size and weight for four of the 18 sampled residents (Residents #17, #19, #27 and #40 ). The facility also failed to review the risk and benefits with the resident or the resident's representative and obtain informed consent prior to installation on one of eighteen sampled resident (Resident #19). The facility census was 68. The facility did not provide a policy on side rail assessments or entrapment assessments. 1. Review of Resident #17's quarterly minimum data set (MDS) a federally mandated assessment completed by facility staff, dated 9/6/23, showed: -Brief Interview Mental Status (BIMS), a mandatory tool used to screen and identify the cognitive condition of residents upon admission into a long term care facility, of 15, showed cognitively intact. -Diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-26 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to failed to implement their water management policy and procedures to reduce the risk of growth and spread of Legionella (bacteria that causes Legionnaires' disease, a serious type of pneumonia) when they failed to develop and implement a water management plan. The facility census was 68. Review of the facility's policy for Legionella Disease, dated October 1, 2023, showed: -This policy outlines measures to prevent and control Legionella disease; -Management: o the facility management is responsible for implementing and maintaining and effective Legionella disease preventions and control program; o Designate a Legionella control officer responsible for overseeing the program; -Prevention and Control Measures: o regularly assess and maintain the facility's water systems, including plumbing, and water heaters; -Education and Training: o Provide education and training to staff of Legionella prevention -Establish a system for reporting and investigating suspected or confirmed Legionella. 1. During an interview on 10/26/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-26 · tag F0909 — failed to maintain a comfortable temperature — pattern
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to complete regular inspection of all bed frames, mattresses, and bed rails as part of a regular maintenance program to identify areas of possible entrapment for four of the 18 sampled residents with side rails placing these resident's at risk for injury (Residents #17, #19, #27, and #40). The facility census was 68. The facility did not provide policy on side rail assessments or entrapment assessments. Review of the Food and Drug Administration's (FDA) document entitled Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment dated March 10, 2006 showed: -Population most vulnerable to entrapment are elderly patients and residents, especially those who are frail, confused, restless, or who have uncontrolled body movements -Facilities and manufacturers determine the level of risk for entrapment and take steps to mitigate the risk -Evaluate the dimensional limits of the gaps in hospital beds is one component of an overall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to revise comprehensive person centered care plans, when the facility failed to develop and revise an oral intake dietary care plan for Resident #67 who was previously dependent upon nourishment by a percutaneous endoscopic gastrostomy tube (PEG-tube, a tube inserted through the belly that brings liquid nourishment, hydration and medication directly to the stomach). The facility census was 68. The facility did not provide a policy on care plans. 1. Review of Resident #67's admission Minimum Data Set (MDS), A Federally mandated assessment completed by facility staff, dated 8/25/23, showed: -Brief interview mental status (BIMS) score, a mandatory tool used to screen and identify the cognitive condition of residents upon admission into long term care facility, showed level 9, indicating moderately impaired cognition; -Diagnoses included moderate protein-calorie malnutrition, dysphagia (difficulty swallowing foods or liquids) following a stroke, encephalopathy (a brain disease that alters brain function or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$6,351 in federal fines across 1 penalty.

  • $6,351 — penalty dated 2023-10-23

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
GOWER CONVALESCENT CENTER INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 08/03/1967
MOORE, AMBERLYIndividualW-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR; ADP OF THE SNFsince 01/01/2021
INGLE, JERRYIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 02/06/2006
JOHNSON, BARBARAIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 10/10/2012
SNYDER, CHARLESIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 02/06/2006
PERRY, JASONIndividualCORPORATE OFFICERsince 06/18/2024
SPAETH, LINDAIndividualCORPORATE OFFICERsince 01/01/2021
WEST, NATALIEIndividualCORPORATE OFFICERsince 06/18/2024

CMS files one row per role, so the 13 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.8M
Net patient revenuemost recent cost report
-0.2%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 54%Medicare 5%Other / private 41%

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$229per resident / day
operating cost
$6,972per month
≈ monthly operating cost
$229per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265800. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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