No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Meyer Care Center

1201 West 19th Street, Higginsville, MO 64037 · Non profit - Corporation · 56 certified beds · (660) 584-4224 Medicare & Medicaid certified

Call the home — (660) 584-4224 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0606) — cited Oct 2019Resident-funds citations (F0567, F0568)1 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0606), cited Oct 2019
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0567, F0568)
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (46) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1200 W 22nd St · (660) 262-7751 · Call to confirm hours
Pharmacy
Saleaumua1.1 mi
1822 N Main St · (660) 584-2700 · Call to confirm hours
Grocery
509 Fairground Ave · (660) 584-3930 · Call to confirm hours
Park
Fairground Park, 801 W 29th St · (660) 584-7313 · Typically dawn to dusk
Place of worship
1061 W 19th St · (660) 584-3348

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased28.0%18.1%15.4%worse
Long-stay residents who lose too much weight6.7%5.3%5.4%worse
Long-stay residents with a catheter left in their bladder2.0%1.1%0.9%worse
Long-stay residents with a urinary tract infection3.1%2.3%2.0%worse
Long-stay residents with depressive symptoms7.1%18.5%6.5%typical
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.9%4.1%3.3%better
Long-stay residents whose ability to walk worsened53.6%17.4%16.1%check this — see note marked dagger below the table
Long-stay residents on antianxiety or hypnotic medication9.3%25.6%18.9%better
Long-stay residents given the seasonal flu vaccine88.1%90.9%95.3%typical
Long-stay residents with pressure ulcers1.7%4.5%4.7%better
Long-stay residents with worsening bladder/bowel control23.8%17.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table14.5%23.5%17.1%better
Short-stay residents who newly got an antipsychotic medication1.6%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine70.4%63.5%79.4%worse
Short-stay residents rehospitalized after admission31.3%26.0%22.6%worse
Short-stay residents with an outpatient ER visit18.0%13.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.562.111.67typical
Long-stay outpatient ER visits per 1,000 resident days0.762.331.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

58.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 91 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

58.3%U.S. median 51.5%
Got home and stayed home
12.4%U.S. median 10.7%
Went back to hospital
47.7%U.S. median 56.6%
Met the expected recovery
0.40U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.08hours / resident / day
Speech therapy

Met the expected recovery: 47.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 44 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 68% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF58.3%CMS range 48.3–65.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.4%CMS range 8.5–18.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge47.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge47.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge43.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 4.0–10.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.831.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.21
RN hours/ resident / day
1.29
LPN hours/ resident / day
1.70
Aide hours/ resident / day
3.20
Total nurse hours/ resident / day
0.16
RN hoursweekends
54.5%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 56 beds and averages 56.6 residents a day — about 101% occupied, or roughly -1 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.20 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.21 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.70 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.28 hrs/resident/day on weekends vs 3.16 on weekdays — about the same on weekends as weekdays. RN hours go from 0.23 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

21
deficiencies at the latest standard inspection (2024-07-18)
15
at the previous standard inspection (2022-09-29)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

46 citations, most serious first. The 11 most serious are shown; the remaining 35 are one tap away and print in full.

  • Actual harm · G2026-02-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete and document an incident report, make notifications according to the facility protocol and investigate the fall/ injury when one sampled resident (Resident #2) had a fall from his/her bed that resulted in increased pain and possible injury out of three sampled residents. The facility census was 39 residents. Based on interview and record review, the facility failed to complete and document an incident report, make notifications according to the facility protocol and investigate the fall/ injury when one sampled resident (Resident #2) had a fall from his/her bed that resulted in increased pain and possible injury out of three sampled residents. The facility census was 39 residents. Review of the facility's Fall Policy and Procedure revised 2025, showed It is the policy of this facility to provide an environment that is free from accident hazards over which the facility has control, and provides supervision and assistive devices to each resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-27 · tag F0572 — isolated
    Give residents a notice of rights, rules, services and charges.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform one sampled resident (Resident #1) of transportation costs within the admission agreement out of seven sampled residents. The facility census was 53 residents. Review of the facility's policy titled Admissions dated from 2025 showed: -The facility would maintain an admissions policy governing admissions to the facility to ensure fair and impartial admission practices. -A nursing facility may charge a resident who was eligible for Medicaid for items and services the resident had requested and received only if: --That service was not defined in the State plan as nursing facility services (services required as part of the daily rate). --The facility informs the resident and the resident's representative in advance that the service was not covered to allow them to make an informed choice regarding the fee. --The resident's admission or continued stay was not conditioned on the resident's requesting and receiving that service. 1. Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-18 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide sufficient proof of the Registered Nurse (RN) eight consecutive hours a day coverage during the Fiscal Year Quarter Two 2024 Payroll Based Journal (PBJ- a report that provides staffing dataset information submitted by nursing homes on a quarterly basis) for all the dates triggered within the quarter equaling 26 total days. This deficient practice had the potential to affect all residents within the facility. The facility census was 53 residents. Review of the facility's undated policy titled Nursing Services- Registered Nurse showed: -The intent of the policy was for the facility to comply with Registered Nurse staffing requirements. -The facility would utilize the services of a Registered Nurse for at least eight consecutive hours per day, seven days per week. -The facility was responsible for submitting timely and accurate staffing data through the CMS PBJ system. 1. Review of the PBJ Fiscal Year Quarter Two PBJ data report showed the facility had no RN coverage for the following dates: -Eight out of 31 days in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-18 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain the baffle vents (metal vents which trap oil and grease that would make it into a kitchen's atmosphere by passing air through a series of interlocking baffles, because the oil gets stuck to the stainless steel or aluminum interior walls of the range hood (an open metal enclosure over cooking surfaces through which air is drawn in from the surrounding spaces to exhaust heat and grease, and to control the flow of rising hot air)) over the deep fat fryer free of a heavy buildup of grease; failed to maintain the floor behind the deep fat fryer free of a heavy buildup of grease; failed to maintain packages of zucchini sticks, breaded okra and frozen meat patties with a date and closed in the freezer; failed to maintain two cutting boards in an easily cleanable condition; failed to ensure the food processor was washed in a 3-step process between uses in processing different foods; failed to maintain the milk in the dining room at or close to 41 ºF (degrees Fahrenheit). This practice potentially affected all residents. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-18 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to submit the required staffing data to the Payroll Based Journal (PBJ- a report that provides staffing dataset information submitted by nursing homes on a quarterly basis) for two of the last four quarters which had the potential to affect all residents. The facility census was 53 residents. Review of the facility's undated policy titled Payroll Based Journal showed: -It is the policy of the facility to electronically submit timely to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data in uniform format according to specifications established by CMS. -The facility would submit direct care staffing information on the schedule specified by CMS, but no less than quarterly. -The reporting deadlines included: --Fiscal Quarter One (October 1- December 31): [DATE]. --Fiscal Quarter Two (January 1- March 31): May 15. --Fiscal Quarter Three (April 1- June 30): August 14. --Fiscal Quarter Four (July…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-18 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow appropriate infection control practices during incontinence care for one sampled resident (Resident #20) who was on Enhanced Barrier Precaution (EBP - refer to an infection control intervention designed to reduce transmission of multi--resistant organisms that employs targeted gown and glove use during high contact resident care activities), who was at risk for infection due to an open wound on his/her coccyx (tail bone) area; failed to perform adequate hand hygiene during medication administration for one sampled resident (Resident #6) and two supplemental residents (Resident's #33 and #47) out of 15 sampled residents and nine supplemental residents; failed to screen all employees for tuberculosis (TB-a communicable disease that affects especially the lungs, that is characterized by fever, cough, difficulty in breathing, and abnormal lung tissue and function) and maintain documentation of all employees' tuberculin screening, and to ensure the facility policy and procedures for TB screening was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-18 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to have a Infection Control Surveillance process for monitoring and tracking the use of long-term antibiotic usage to be included in the monthly review and monitoring of the antibiotics for one sampled resident (Resident #17), who was on an antibiotic as a preventative measure for Chronic Urinary Tract Infection (UTI - an infection of one or more structures in the urinary system) out 15 sampled residents. This failure had the potential to affect all residents at the facility. The facility census was 53 residents. Review of the Facility's undated Infection Prevention and Control Program showed: -An Antibiotic Stewardship program will be implemented as part of the overall infection prevention and control program. -Antibiotic use protocols and system to monitor antibiotic use will be implemented as part of the antibiotic stewardship program. Review of the facility Antibiotic Stewardship Program Policy dated 8/10/23 showed: -Infection Preventionist utilizes expertise and data to inform strategies to improve antibiotic use to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-18 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Certified Nursing Assistants (CNAs) received 12 hours of in-service education (which was to include abuse, neglect, and dementia training) per year by not being able to produce documentation for five out of five CNAs employed with the facility for greater than 12 months reviewed and failed to monitor what education the CNAs had received. This had the potential to affect all residents within the facility. The facility census was 53 residents. Review of the facility's undated policy titled Continuing Education showed: -All levels of employees were expected to complete required trainings within the designated time frames. -It was the responsibility of each employee to complete the required training. -For training that was assigned as self-paced, the employee was responsible for completing the training by the deadline. Review of the facility's undated policy titled Required Training, Certification and Continuing Education of Nurse Aides showed: -The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-18 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to prepare and deliver quarterly statements to the Public Administrator (a guardian usually appointed or elected, who is responsible for the management of each ward's life, including where they reside, needed medical attention, and other decisions pertaining to personal well-being) who was the guardian for four sampled residents (Residents #14, #12, #15 and #22) who had resident funds at the facility. The facility census was 53 residents. 1. Review of the resident trust records for Residents #14, #12, #15 and #22, showed the absence of quarterly statements which were supposed to be prepared and delivered to their Public Administrator. During an interview on 7/17/24 at 12:50 P.M. the Business Office Manager (BOM) said: -He/She was hired as the BOM in April 2023. -He/She was not trained in preparing and sending quarterly statements. During an interview on 7/17/24 at 1:49 P.M., the Administrator said: -He/She did not know that the current BOM was not trained in preparing quarterly statements. -He/She expected the BOM to prepare…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-18 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow facility policies and procedures for checking Nurse Aide Registry and completing criminal background checks (CBC) within a timely manner and in accordance with state requirements prior to employing four of 10 employees sampled for the criminal background screening. The facility census was 53 residents. Review of the facility's Abuse and Neglect policy and procedure dated 2023, showed: -The facility, to provide these protections (protecting the health, welfare and rights of each resident in the facility), the facility must develop written policies and procedures to prohibit and prevent abuse, neglect, exploitation of residents and misappropriation of resident property. -The facility must not hire an employee or engage an individual who was found guilty of abuse, neglect, exploitation, mistreatment of residents or misappropriation of a resident's property by a court of law; who has a finding in the state nurse aide registry concerning abuse, neglect, exploitation, mistreatment of residents or misappropriation of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-18 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff administered medications to residents with a medication error rate of less than 5%. Facility staff made five medication errors out of 27 attempts, for a medication error rate of 18.52%. This affected five out of ten residents observed during medication pass (Resident #156, #157, #6, #33, #47). The facility census was 53 residents. Review of an undated facility policy titled Medication Administration showed medications in accordance with professional standards of practice. Review of an undated facility policy titled Medication Errors showed: -The facility should have ensured medications were given per physician orders, according to manufacturers specifications regarding the preparation and administration of the drug, and in accordance with professional standards of practice. -The facility must have ensured a medication error rate of less than 5%. -The facility considered factors indicating medication errors to include:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 35 citations
  • Potential for harm · Ecited before2024-07-18 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the pureed (cooked food, that has been ground, pressed, blended or sieved to the consistency of a creamy paste or liquid) eggs were not bland; and failed to ensure that hot foods on room trays were at or close to 120 ºF (degrees Fahrenheit) at the time of delivery. This practice potentially affected one resident with a pureed diet and three residents who received room trays. The facility census was 53 residents. 1. Review of the recipe for five serving of pureed eggs, copyrighted 2024, showed: -Five boiled eggs and ¼ cup of warm milk. -Directions included: Place prepared eggs and milk in a washed and sanitized food processor, blend until smooth. Reheat to 165 ºF for at least 15 seconds and maintain at 135 ºF. Observation on 7/17/24 from 7:01 A.M. through 7:04 A.M. showed the Dietary [NAME] (DC) A made the pureed eggs, by adding 2 boiled eggs and a small portion of cold milk to the food processor. During an interview on 7/17/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to invite one sampled resident (Resident #22) to his/her quarterly care plan meeting out of 15 sampled residents. The facility census was 53 residents. Review of the facility's undated policy titled Comprehensive Care Plans showed: -The comprehensive care plan would be prepared by an interdisciplinary that included the resident and the resident's representative, to the extent possible. -No policy related to the actual invitation to care plan meetings. 1. Review of Resident #22's face sheet showed he/she admitted to the facility with the following diagnoses: -Generalized Anxiety Disorder (any group of mental conditions characterized by excessive fear of or apprehension about real or perceived threats). -Congestive Heart Failure (CHF- a weakness of the heart that leads to the build-up of fluid in the lungs and surrounding tissues). -Diabetes Mellitus (DM II- a complex disorder of carbohydrate, fat, and protein metabolism that is primarily a result of a deficiency or complete lack of insulin secretion in the pancreas or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the baseline care plan showed the primary health conditions and interventions implemented for two sampled residents with significant health conditions (Resident #154 and #155) out of 15 sampled residents. The facility census was 53 residents. Review of the facility's Baseline Care Plan dated 2023 showed the facility will develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person centered care of the resident that meet the professional standards of quality of care. The baseline care plan will: -Be developed within 48 hours of the resident's admission. -Include the minimum healthcare information necessary to properly care for the resident, including, but not limited to initial goals based on admission orders, physician orders, dietary orders, therapy services, social services. -The admitting nurse or supervising nurse on duty shall gather information from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the low air loss mattress (LAL - an air mattress covered with tiny holes that are designed to let out air very slowly which helps keep the skin dry and [NAME] away any moisture) settings were set by weight according to physician orders for one sampled resident (Resident #20), who had pressure ulcers (pressure injuries - damage to an area of the skin caused by constant pressure on the area) out of 15 sampled residents. The facility census was 53 residents. Review of the facility policy for Use of Support Surfaces copyright 2023 showed: -Support surfaces will be used in accordance with evidence-based practices for resident with or at risk for pressure injuries. -For powered devises, or those requiring air, the licensed nurse will check each shift and as needed for proper functioning and inflation. -Support surfaces will be utilized accordance with manufacturer recommendations. 1. Review of the Resident #20's Physician Order Sheet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the failed to ensure respiratory nasal cannulas (a device used to deliver supplemental oxygen through a lightweight tube which on one end splits into two prongs which are placed in the nostrils and from which a mixture of air and oxygen flows), face masks and tubing was kept in a way to prevent cross contamination and failed to ensure that his/her care plan reflected that he/she used respiratory equipment and that there were interventions related to oxygen use for one sampled resident (Resident #36) out of 15 sampled residents. The facility census was 53 residents. 1. Review of Resident #36's Face Sheet showed the resident was admitted on [DATE], with diagnoses including chronic obstructive pulmonary disease (COPD- a progressive disease that is characterized by shortness of breath and difficulty breathing), and heart failure. Review of the resident's admission Minimum Data Set (MDS-a federally mandated assessment tool to be completed by facility staff for care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accurately assess resident pain risk and failed to ensure the resident's Baseline Care Plan included minimum healthcare information regarding the specific care need of the resident to include pain for one sampled resident (Resident #155) out of 15 sampled residents. The facility census was 53 residents. Review of the facility's Pain policy and procedure dated 2023, showed: -The facility will use a pain assessment tool, which is appropriate for the resident's cognitive status, to assist staff in consistent assessment of the resident's pain. -Based on professional standards of practice, an assessment of pain by the appropriate members of the interdisciplinary team may necessitate gathering the following information as applicable to the resident: -History of pain and its treatment including pharmacological and non-pharmacological and alternative medicine and whether or not this treatment has been effective, history of addiction, past and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one sampled resident (Resident #22) who had a diagnosis of Post-Traumatic Stress Disorder (PTSD- a disorder in which a person has difficulty recovering after experiencing or witnessing a terrifying event) received trauma based interventions or develop a care plan that showed interventions for the staff to provide to protect the resident and prevent trauma from recurring out of 15 sampled residents. The facility census was 53 residents. Review of the facility's undated policy titled Comprehensive Care Plans showed: -Trauma-informed care was an approach to delivering care that involved understanding, recognizing, and responding to the effects of all types of traumas. -A trauma-informed approach to care delivery recognized the widespread impact, and signs and symptoms of trauma in residents, and incorporated knowledge about trauma into care plans, policies, procedures and practices to avoid re-traumatization. -The care planning process would include an assessment of the resident's strength and needs. -Services provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure nursing staff had the proper skills and competencies to promote resident safety when a Certified Medication Technician (CMT) who was not certified to administer insulin (a drug used to manage blood sugar levels) injections administered insulin to two residents (Resident #156 and Resident #157) sampled for insulin administration. The facility census was 53 residents. Review of an undated facility policy titled Medication Administration showed medications were to be administered by staff who were legally authorized to administer those medications and in accordance with professional standards of practice. Review of an undated facility policy titled Insulin Pen showed staff were to: -Perform hand hygiene prior to the insulin administration. -Prime the insulin needle by dialing the pen to two units of insulin and pushing the plunger until at least one drop of insulin appears on the tip of the needle. -Administer the insulin. -Perform hand hygiene after the administration. Review of the Certified Medicine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-18 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident's attending physicians documented their review of and response to irregularities identified by the facility's consulting pharmacist during monthly Medication Regimen Reviews (MRRs) for two residents (Resident #8 and Resident #32) of five residents reviewed for unnecessary medications. The facility census was 53. Review of an undated facility policy titled Psychotropic Medications showed effects of psychotropic medications on a resident's well-being would be monitored on an ongoing basis including during the pharmacist's monthly medication review but provided no other information on pharmacist medication reviews. A policy on pharmacist medication reviews was requested, but not provided prior to exit. 1. Review of Resident #8's Quarterly Minimum Data Set (MDS-a federally mandated comprehensive assessment), dated 4/15/24, showed the resident had: -Diagnoses including dementia with behavioral disturbance, bipolar disorder (a mental disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two sampled residents (Resident #6 and #1) received routine dental services (an annual inspection of the oral cavity for any signs of disease, diagnosis of dental disease, dental radiographs as needed, dental cleaning, fillings, minor partial or full denture adjustments, smoothing of broken teeth, and limited prosthodontic (a specialized branch of dentistry dedicated to making artificial teeth) care and procedures) out of 15 sampled residents. The facility census was 53 residents. Review of the facility's undated policy titled Dental Services showed: -It was the policy of the facility to assist residents in obtaining routine and emergency dental care. -The dental needs of each resident were identified through physical assessment and the Minimum Data Set (MDS- a federally mandated assessment instrument completed by facility staff for care planning) assessment processes and were addressed in each resident's plan of care. -For…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure to have monitoring and required documentation of Hospice care (a type of health care that focuses on comfort care of a terminally ill resident) visits and failed to obtain pertinent documentation of the the delivery of Hospice care services for one sampled resident (for one sampled resident (Resident #35) out 15 sampled residents. The facility resident census of 53 residents. Review of the facility's Hospice Agreement dated and signed on 8/2/18 showed: -Hospice and the facility shall each establish and maintain it's own clinical record for each resident in Hospice program. -All services performed directly by the Hospice or under arrangement by the facility shall be promptly entered into respective clinic record. -The Hospice nurse will complete a system assessment of each resident enrolled in the program, make recommendation interventions for resident and reviewed with the facility. 1. Review of Resident #35's admission Record showed the resident was admitted to Hospice services. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-18 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed place a screen over the louvered vent in the basement boiler room to keep pests out of the boiler room area. This practice affected the boiler room area. The facility census was 53 residents. 1. Observation with the Maintenance Director on 7/16/24 at 9:45 A.M. showed the absence of a screen from the louvered vent in basement boiler room and the presence of dead insects, bird droppings and dried vegetation in the boiler room area. During an interview on 7/16/24 at 9:47 A.M., the Maintenance Director said birds have been in the boiler room in the past and he/she noticed there was no screen over the louvered vent.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-09-29 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the dishwasher spray wand nozzles free from debris inside the nozzles; to maintain the ceiling vents over the entrance to the kitchen free from a buildup of dust; to have a trash container available for Dietary [NAME] (DC) to use without having to touch the lid, which contributed to the DC not washing his/her hands after touching the trash container lid on multiple occasions; to ensure the shelf in the reach-in refrigerator labeled Pass Through, did not have visible rust on the shelf; and to ensure there was not a seven inch (in.) crack on the shelf of the food delivery cart. This practice potentially affected all residents who ate food from the kitchen. The facility census was 50 residents. 1. Observations on 9/26/22, showed: -At 11:55 A.M., debris was present in the nozzles of the spray wand of the dishwasher. -At 12:02 P.M., a buildup of dust was present on and in the ceiling vents close to entrance. -At 1:54 P.M., DC A touched trash container to discard a piece of trash and did not change gloves,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-29 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain a clean mattress for one sampled resident (Resident #32); to maintain the fans in the beauty shop free of a heavy dust buildup; to maintain a fan in resident room [ROOM NUMBER] free of a dust buildup; to maintain the floors in resident rooms 301, 306, 308, 310, 312, 317, 316 and 321, free from debris buildup and dust; to maintain the commode seat in resident room [ROOM NUMBER] in an easily cleanable condition; to maintain commode risers (an extender to an existing toilet, under or over the lid, that lifts the seat height to a more comfortable level for residents who may be disabled) in resident rooms [ROOM NUMBERS]; to maintain a stand-up lift free from a crack in the base of that lift, and to clean debris from that lift. This practice potentially affected at least 20 residents. The facility census was 50 residents. 1. Record review of Resident #32's Significant Change Minimum Data Set (MDS-a federally mandated assessment tool…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-29 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure all employees were screened through the Nurse Aide Registry as part of the facility screening for Employee Disqualification and Criminal Background Check procedure upon hiring new employees for three of 10 sampled employee records. The facility census was 50 residents. Record review of the Facility's Abuse and Neglect policy and procedure dated May 2017, showed the facility would not knowingly employ any individual convicted of resident abuse, neglect, or misappropriation of property. The community would not knowingly employ any direct care staff convicted of any of the crimes listed in the state criminal history of nurse aides or any other unlicensed employees or with a finding of abuse listed on the Nurse Aide Registry or criminal background check. 1. Record review of 10 sampled employee personnel files for the purpose of completing the criminal background check and employee disqualification listing portion of the survey process on 9/27/22, showed the following employee records did not include the Nurse Aide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-29 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident monthly pharmacy drug regimen review recommendations were reviewed and acted upon by the physician for three sampled residents (Resident #1, #5, and #15) out of 13 sampled residents. The facility census was 50 residents. Record review of the facility's policy Medication Regimen Reviews dated May 2019 showed: -The consulting pharmacist was to perform a Medication Regimen Review (MMR) for every resident in the facility receiving medication upon admission and at least monthly thereafter. -The pharmacist was to provide a written, signed, and dated copy of all medication regimen reports, including recommendations, to the Director of Nursing (DON) and Medical Director within 24 hours of the MMR. -The physician was required to document that the irregularity had been reviewed and what, if any, action was taken. -The facility was to maintain copies of the MMR reports, including the physician's response, as part of each resident's permanent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-29 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that food items were labeled with a name and date when they were placed in to the resident food storage refrigerator, so the facility could follow the policy about discarding foods that needed to be discarded within 72 hours. This practice potentially affected two to three residents who had food items that were stored in that refrigerator. The facility census was 50 residents. Record review of the facility's policy entitled Foods brought by Family/Visitors revised 10/17, showed: -Food brought to the facility by visitors and family was permitted. Facility staff would strive to balance resident choice and a homelike environment with the nutritional and safety needs of residents. -Family members and visitors were requested to inform nursing staff of their desire to bring foods into the facility. -Food brought by family/visitors that was left with the resident to consume later would be labeled and stored in a manner that was clearly distinguishable from facility prepared food. -Foods that must be kept…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-29 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain infection control practices during blood glucose monitoring, including handwashing and glove changing and glucometer sanitation for one sampled resident (Resident #41) and one supplemental resident (Resident #16); failed to perform handwashing and glove changing before and after assisting a resident with a transfer for one supplemental sampled resident (Resident #18); and failed to perform hand hygiene upon entering a resident's room to perform blood pressure monitoring and before exiting the resident's room for one sampled resident (Resident #146) out of 13 sampled residents and four supplemental residents. The facility census of 50 residents. Record review of facility Blood Glucose Monitoring Policy and Procedure, dated 06/28/2017, showed: -Routine Procedure for Performing Finger Stick Blood Glucose. -Collect items needed to perform procedure, including gloves, alcohol wipes, blood glucose meter, lancet, blood glucose meter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-29 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain authorization forms for three sampled residents (Residents #1, #9 and #27), whose funds were managed by facility personnel, and to place the resident funds for two sampled residents (Residents #1 and #9) in an interest bearing account, since the total of their accounts exceeded $50.00. This practice affected all three residents whose resident funds were managed by facility personnel. The facility census was 50 residents. 1. Record review of Resident #1's guardianship paperwork, showed he/she was originally appointed a guardian on 10/22/08 and then appointed a successor guardian on 12/31/20, and the absence of an authorization form signed by the public administrator. 2. Record review of Resident #9's guardianship paperwork, showed the resident was originally appointed a guardian on 5/31/11 and appointed a successor guardian on 12/31/20, and the absence of an authorization form signed by the public administrator. 3. Record review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-29 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a comprehensive Minimum Data Set (MDS-a federally mandated assessment instrument completed by facility staff for care planning) was completed and submitted timely for one sampled resident (Resident #1) out of 13 sampled residents. The facility census was 50 residents. Record review of the facility's policy titled Resident Assessments dated November 2019 showed comprehensive MDS assessment was to be conducted no less than once every 12 months. 1. Record review of Resident #1's Face Sheet showed he/she was admitted to the facility on [DATE]. Record review of the resident's Centers for Medicare and Medicaid (CMS) MDS database submissions showed: -A Comprehensive Significant Change MDS assessment with an Assessment Reference Date (ARD) of 4/30/21. -A Quarterly MDS assessment with an ARD of 7/6/21. -A Quarterly MDS assessment with an ARD of 10/5/21. -A Quarterly MDS assessment with an ARD of 1/27/22. -A Quarterly MDS assessment with an ARD of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-29 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents' Minimum Data Sets (MDS-a federally mandated assessment instrument completed by facility staff for care planning) were submitted quarterly (at least every 92 days) for one sampled resident (Resident #1) out of 13 sampled residents. The facility census was 50 residents. Record review of the facility's policy titled Resident Assessments dated November 2019 showed: -A Quarterly MDS assessment was to be conducted no less than once every 3 months. -NOTE: The facility's policy did not address the time frame for submission. 1. Record review of Resident #1's Face Sheet showed he/she was admitted to the facility on [DATE]. Record review of the resident's Centers for Medicare and Medicaid (CMS) MDS database submissions showed: -A Quarterly MDS assessment with an ARD of 7/6/21 with a completion date (section Z0500b) of 8/16/21, 41 days after the ARD date. -A Quarterly MDS assessment with an ARD of 10/5/21 with a completion date (section…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-29 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to transmit required Minimum Data Set (MDS-a federally mandated assessment instrument completed by facility staff for care planning) assessments within the regulatory time frame for one sampled resident (Resident #1) out of 13 sampled residents. The facility census was 50 residents. Record review of the Resident Assessment Instrument (RAI) Manual, dated 10/1/17 showed all MDS assessments must be submitted within 14 days of the Assessment Reference Date (ARD). 1. Record review of Resident #1's Face Sheet showed he/she was admitted to the facility on [DATE]. Record review of the resident's Centers for Medicare and Medicaid Services (CMS) MDS database submissions showed: -A Quarterly MDS assessment with an ARD of 7/6/21 was submitted 8/16/21, 41 days after the ARD date. -A Quarterly MDS assessment with an ARD of 10/5/21 was submitted 10/26/21, 21 days after the ARD date. -A Quarterly MDS assessment with an ARD of 4/29/22 was submitted 6/16/22, 48 days after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to create a comprehensive care plan for a Continuous Positive Airway Pressure machine (CPAP - a machine that uses mild air pressure to keep breathing airways open while you sleep) for one sampled resident (Resident #42) out 13 sampled residents. The facility census was 50 residents. Record review of the facility policy and procedure Care Plans-Service Plans dated 8/5/15 showed: -A preliminary Care Plan/Service Plan shall be developed upon the resident's admission to the community to meet his/her immediate care needs based on the initial nursing admission assessment. The preliminary Care Plan/Service Plan shall be used only until the comprehensive Care Plan/Service Plan has been developed. -The comprehensive Care Plan/Service Plan is developed within 14 days of the resident's admission unless state regulations state differently. -In coordination with resident's legal representative, the interdisciplinary team develops and maintains the Care Plan/Service Plan. A group conference shall be scheduled at least on a quarterly basis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the physician's order included the type of catheters (a flexible tube that a clinician passes through the urethra and into the bladder to drain urine) the resident used to self-catheterize, how the facility would monitor urine output from the resident's self-catheterization and check for signs and symptoms of infection; to adequately assess the resident's knowledge of the process for self-catheterization and hand hygiene through demonstration; to monitor and document urine output for one sampled resident (Resident #146); to ensure infection control practices in prevention of cross contamination during care by performing hand hygiene (is a term used to cover both hand washing using soap and water, and cleaning hands with waterless or alcohol-based hand sanitizers) before and after assisting a resident with a personal and catheter care; and to monitor placement of a catheter drainage bag during cares for one supplemental resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure physician's orders for oxygen were obtained and documented on the Physician's Order Sheet (POS) timely and upon admission for one sampled resident (Resident #146); and to ensure a nasal cannula and Bilevel Positive Airway Pressure machine (Bipap a non-invasive ventilation with two pressures settings, one for inhalation and one for exhalation, to assist with breathing) cannula and tubing were stored in a way to prevent cross contamination for one sampled resident (Resident #146) and one supplemental resident (Resident #145) out of 13 sampled residents and 5 supplemental residents. The facility census was 50 residents. Record review of the facility's Oxygen policy and procedure dated 3/2008, showed there was no procedure showing how oxygen equipment (nasal cannulas, face masks tubing) was to be stored when not in use. There was no documentation showing the physician's orders needed to be obtained prior to or upon administering any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-29 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a medication error rate of less than 5 percent (%). Out of 29 observed medication opportunities, two errors occurred during insulin (Insulin is a hormone that lowers the level of glucose (a type of sugar) in the blood) administration resulting in an error rate of 6.9% for two sampled residents (Resident # 16 and Resident #41). The facility census was 50 residents. Record review of the facility's Insulin Injection Policy dated 6/2017 showed no mention of proper procedure for using insulin pens. 1. Record review of Resident #16's face sheet showed he/she admitted to the facility on [DATE] with the following diagnosis of Type II Diabetes Mellitus (DMII-a complex disorder of carbohydrate, fat, and protein metabolism that is primarily a result of a deficiency or complete lack of insulin secretion in the pancreas or resistance to insulin). Record review of the resident's Physician Order Sheet (POS) dated September 2022 showed Novolin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-10-03 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review the facility failed to assure that the nutritive value and safe consumption of food was not compromised by ensuring hot foods were prepared by reaching proper internal temperatures (poultry at 165 degrees Fahrenheit (F) and fish at 145 degrees F) and served at a safe and appetizing temperature (135 degrees F). This deficient practice potentially affected all residents who ate food from the kitchen. The facility census was 49 residents with a licensed capacity for 56 residents. 1. Observations on 10/1/19 between 11:37 A.M. and 11:49 A.M. showed foods being taken out of the oven and placed on carts to be taken to the dining rooms for the lunch meal service. During an interview on 10/1/19 at 11:57 A.M. the Dietary Manager said that temperatures were not logged when hot food came out of the oven or off of the stove, just at the steam tables in the dining rooms before being served. 2. Observations in the Countryside Lane dining room on 10/1/19 between 12:03 P.M. and 12:27 P.M. showed the following: - Foods were taken off of a cart and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-10-03 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and record review, the facility failed to keep the kitchen floors clean to avoid foodborne illness; failed to maintain sanitary food preparation and serving utensils; and failed to take measures to prevent non-food particles from getting into foods. These deficient practices potentially affected all residents who ate food from the kitchen. The skilled nursing facility census was 49 residents with a licensed capacity for 56 residents. 1. Observations during the kitchen inspection on 10/1/19 between 8:56 A.M. and 12:03 P.M. showed the following: - There were two butter pods, plastic and paper debris, and a coffee-colored stain approximately 2 feet by 3 feet under the racks in the walk-in refrigerator; - There was paper debris under the racks of the walk-in freezer; - Both walk-ins' doors each had a sign stating Floor Must Be Kept Dry and Clean At All Times; - Several herb and spice plastic containers were greasy to the touch; - Four plastic spatulas in a utensil drawer had varying degrees of chipped edges; - Two metal slotted spoons in a utensil…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-10-03 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to establish and maintain a comprehensive, facility-specific infection prevention and control program designed to help prevent the development and transmission of waterborne pathogens (a bacterium, virus, or other microorganism that can cause disease), and failed to provide documented assessments for such an outbreak. This deficient practice had the potential to affect all residents, visitors, and staff who reside in, visit, use, or work in the facility. The facility census was 49 with a licensed capacity for 56 residents. Record review on 10/2/19 at 9:45 A.M. of the facility's Emegency Preparedness manual entitled [NAME] Care Center Disaster Manual, obtained from the [NAME] Meadows nurse's station, showed an absence of a waterborne pathogen prevention program that included the following: - A facility-specific risk assessment that considers the ASHRAE (American Society of Heating, Refrigerating, and Air Conditioning Engineers) industry standard; - A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-10-03 · tag F0606 — failed to not employ staff found guilty of abuse — pattern
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to check the State Certified Nurse Aide (CNA) Registry to determine if a newly hired individual had a Federal Indicator (shows abuse, neglect or misappropriation of property occurred while the individual was employed as a CNA in a Medicaid and/or Medicare federally certified facility, which prohibits the individual from working in a certified facility) prior to hiring, for seven out of seven sampled employees. The facility hired 72 employees since the last annual survey. The facility census was 49 residents. Record review of the facility's Background Check Procedure dated 6/10/19 showed: -Staff were to check the CNA Registry unit on Certified Nurses Assistants (CNAs) and Certified Medication Technicians (CMTs); and --The policy did not direct the staff to check the CNA Registry for all staff. 1. Record review of the facility's untitled, undated employee list showed the facility hired 72 new employees in the past year. Record review of Employee A's personnel file on 10/3/19 showed: -He/she was hired as a food services worker…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-10-03 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to maintain a safe and sanitary environment in two areas by allowing ceiling tiles to become dampened to the point of having visible mold growth on them. This deficient practice affected numerous residents, visitors, and staff who resided in, passed through, used, or worked in those two areas. The facility census was 49 residents with a licensed capacity for 56 residents. 1. Observations during the facility room-by-room Life Safety Code inspections with the Maintenance Assistant on 10/2/19 between 12:07 P.M. and 12:45 P.M. showed the following: - There were eight 2 foot by 2 foot ceiling tiles in the northeast corner of the Countryside Lane dining room that had visible mold near the sections by the wall; and - In the hallway by room [ROOM NUMBER] there was a 2 foot by 4 foot ceiling tile with an approximately 9 inch diameter circular patch of mold. During interviews on 10/2/19 between 12:07 P.M. and 12:45 P.M. the Maintenance Assistant said the following:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff document a resident's pressure ulcer (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction) measurements and description weekly; and failed to ensure the resident's physician visited and visually assessed the resident every 30 days after admission to the facility for one sampled resident (Resident #23) out of 13 sampled residents. The facility census was 49 residents. Record review of the facility's undated Pressure Ulcer Prevention and Management policy showed: -The Interdisciplinary Team (IDT) Risk Team Representative reviews all new pressure ulcers and monitors progress weekly; -Staff development/Orientation for Licensed Nurse included how to stage pressure ulcers and classify wounds by depth and description; -Weekly skin assessments were to be completed and documented by licensed staff; -Weekly wound rounds were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-03 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure pharmacy recommendations were acted upon in a timely manner and a rationale was provided for a Gradual Dose Reduction (GDR) recommendation when the physician declined to reduce an antipsychotic, (medication used to manage disordered thoughts, delusions (altered reality or beliefs despite evidence to the contrary) and/or hallucinations (perceptions of having sensed something that wasn't actually there) for one sampled resident (Resident #14) out of 13 sampled residents. The facility census was 49 residents. Record review of the facility's Drug Regimen Review (DRR) Policy, dated 6/10/19, showed: -A licensed Pharmacist will review the resident drug regimen including the resident chart at least monthly or more frequently depending on the resident condition. The licensed Pharmacist will report in writing any irregularities to the Primary Care Physician (PCP), Medical Director and the Director of Nursing (DON) to be acted upon; -The Pharmacy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-03 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to educate all staff as to the readily accessible whereabouts and complete contents of a single, written, on-site policy regarding the acceptance, usage, and storage of foods brought into the facility for residents by family and other visitors, to ensure the food's safe and sanitary handling and consumption. This deficient practice had the potential to affect all residents who ate food brought in by visitors. The facility census was 49 residents with a licensed capacity of 56 residents. During an interview on 10/1/19 at 8:56 A.M., the Dietary Manager said that there was a policy for outside food brought in for residents by family or visitors and subsequently provided a copy. Record review on 10/1/19 at 12:47 P.M. of the policy entitled Foods Brought in by Family/Visitors, provided by the Dietary Manager at 9:34 A.M. showed an eight-point document that included: - Foods brought in must be checked against the resident's diet orders; - If a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2022-09-29 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to remove dead insect carcasses from the floor of the storage room located on the south side of the hallway where the kitchen was located and the hot water heater room in the basement. This practice affected two non-resident areas. The facility census was 50 residents. 1. Observation on 9/27/22 with the Maintenance Director and Maintenance Assistant A showed: -At 2:59 P.M., there were beetles and other various dead insects on the floor of the storage room. -At 3:24 P.M., there were numerous dead insects on the floor of the hot water heater room in the basement area. During an interview on 9/27/22 at 3:25 P.M., the Maintenance Director said he/she needed to work on getting the dead insects cleaned up.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
GEORGE J & HILDA MEYER FOUNDATION INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 05/01/1997
ALUMBAUGH, MICHELLEIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICERsince 06/01/2007
GASSEN, KENNETHIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 07/01/2019
SCHMIDT, DAVIDIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICERsince 05/01/2004
SHERMAN, PATRICIAIndividualMANAGING CONTROL - GOVERNING BODYsince 03/01/2025
SPIRE, SHANDAIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 07/01/2019
URFER, JIMMYIndividualCORPORATE DIRECTORsince 06/20/2016
BRISCOE, MARY SUSANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2023
FREDRICKSON, DOUGLASIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/28/2022
GOETZ, TIFFANYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2023
KIRCHHOFF, SARAHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
PULLIAM, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/19/1998
SMITH, THOMASIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/02/2023
TRELOAR, MORGANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/19/2023
WARD, MELINDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/07/2021

CMS files one row per role, so the 31 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.2M
Net patient revenuemost recent cost report
-47.9%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 18%Medicare 5%Other / private 78%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$323per resident / day
operating cost
$9,811per month
≈ monthly operating cost
$218per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265667. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-07-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next