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Jefferson City Manor Care Center

1720 Vieth Dr, Jefferson City, MO 65109 · For profit - Corporation · 102 certified beds · (573) 635-6193 Medicare & Medicaid certified

Call the home — (573) 635-6193 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Feb 2026Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations$8,340 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $8,340 in federal fines (most recent 2023-11-27)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (85%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Urgent care / clinic
1500 Southwest Blvd · (573) 635-6350 · Call to confirm hours
Pharmacy
2505 Mission Dr Ste 110 · (573) 681-3740 · Call to confirm hours
Grocery
1904 Southwest Blvd · (573) 636-8413 · Call to confirm hours
Park
2437 Lexington Dr · Typically dawn to dusk
Place of worship
1620 Vieth Dr · (816) 833-1000

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased25.9%18.1%15.4%worse
Long-stay residents who lose too much weight17.1%5.3%5.4%worse
Long-stay residents with a catheter left in their bladder1.6%1.1%0.9%worse
Long-stay residents with a urinary tract infection4.2%2.3%2.0%worse
Long-stay residents with depressive symptoms0.0%18.5%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.1%4.1%3.3%worse
Long-stay residents whose ability to walk worsened39.6%17.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication18.8%25.6%18.9%typical
Long-stay residents given the seasonal flu vaccine92.1%90.9%95.3%typical
Long-stay residents with pressure ulcers8.4%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control22.1%17.8%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table17.4%23.5%17.1%typical
Short-stay residents who newly got an antipsychotic medication2.5%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine78.6%63.5%79.4%typical
Short-stay residents rehospitalized after admission23.7%26.0%22.6%typical
Short-stay residents with an outpatient ER visit15.6%13.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.482.111.67better
Long-stay outpatient ER visits per 1,000 resident days1.662.331.80typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 62 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.9%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
61.3%U.S. median 56.6%
Met the expected recovery
0.08U.S. median 0.31
Therapy hours / resident / day
0.01hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy

Met the expected recovery: 61.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.08 therapist hours per resident per day in 2026Q1 — more than 4% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.9%CMS range 32.0–56.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 6.5–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge61.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge51.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge51.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified88.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.2%CMS range 5.4–14.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.871.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.31
RN hours/ resident / day
0.67
LPN hours/ resident / day
2.64
Aide hours/ resident / day
3.62
Total nurse hours/ resident / day
0.23
RN hoursweekends
85.4%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 102 beds and averages 68.7 residents a day — about 67% occupied, or roughly 33 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.62 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.31 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.64 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.35 hrs/resident/day on weekends vs 3.73 on weekdays — 10% thinner on weekends. RN hours go from 0.35 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 85% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2025-05-08)
4
at the previous standard inspection (2024-06-07)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 12 most serious are shown; the remaining 28 are one tap away and print in full.

  • Actual harm · G2023-11-27 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to ensure the residnet was free from a significant medication error when staff failed to administer of one resident's (Resident #1) Metolazone (a diuretic medication used to treat high blood pressure and edema) and Torsemide (a diuretic medication used to treat edema due to congestive heart failure (CHF), kidney disease, or liver disease) as directed by the physician and failed to notify the resident's physician the medication was not available to be administer which resulted in the resident being admitted to the hospital with acute chronic hypoxic respiratory failure (not enough oxygen in the blood), mild pulmonary edema with pleural effusion (fluid collected inside and outside of the lungs), and chronic kidney disease Stage IV. The facility census was 69. 1. Review showed the facility did not have a policy instructing staff what to do when a medication was not able to be started when ordered. 2. Review of Resident #1's admission Minimum Data Set (MDS), a federally mandated assessment tool, dated 9/20/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-01-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to provide care consistent with professional standards of practice to promote the prevention of pressure ulcer (PU) development for one resident (Resident #52) after staff identified the resident was at risk for PUs. Additionally, staff failed to obtain a physician ordered treatment for an unstageable wound to the resident's coccyx, from 11/16/22 to 12/22/22, more than 30 days after the start of the PU, failed to obtain a physician ordered treatment for an unstageable PU to the resident's left hip discovered on 12/31/22, failed to follow the resident's plan of care to prevent additional pressure injuries (PI)s and promote the healing of PUs. Additionally, staff failed to document assessments, and failed to identify a new PI. The facility census was 80. Review of the National Pressure Injury Advisory Panels (NPIAP) definitions of staging showed: -Pressure Injury: localized damage to the skin and underlying soft tissue usually over a bony…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-07 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to conduct and document an annual facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies as required. The facility census was 70.1. Review of the facility's Facility Assessment policy, revised October 2018, showed the facility assessment is conducted annually to determine and update the capacity to meet the need of and competently care for the residents during day-to-day operations. Determining our capacity to meet the needs of and care for the residents during emergencies is included in this assessment. Once a year, and as needed, a designated team conducts a facility-wide assessment to ensure that the resources are available to meet the specific need of the residents. The team responsible for conducting, reviewing and updating the facility assessment includes the administrator, a representative for the governing body, the medical director, the director of nursing services, the infection preventionist, and the director from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to prevent the spread of bacteria and other infection causing contaminants during the provision of care and treatments for three residents when staff failed to remove soiled gloves and/or properly wash their hands, failed to place blood sugar testing supplies and the glucometer ( a device for monitoring blood sugars) on a protective barrier and failed to for clean and sanitize the multiple use resident glucometer before and after each use for three residents (Resident #1, Resident #2 and Resident #3) out of three. Facility census was 71.1. Review of the facility's Handwashing/Hand Hygiene policy, dated 2001, showed facility considers hand hygiene the primary means to prevent the spread of infections. All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel and residents;-Wash hands with soap (antimicrobial or non-antimicrobial) and water when hands are visibly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-07 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to complete a baseline care plan assessment within 48 hours for one resident (Resident #1) out of three sampled residents. The facility census was 70.1.Review of facility's Baseline Care plan policy, revised December 2016, showed a baseline plan of care to meet the resident's immediate needs shall be developed for each resident within forty-eight (48) hours of admission. To assure the resident's immediate care needs are met and maintained, a baseline care plan will be developed within forty-eight (48) hours of the resident's admission.2. Review of Resident #4's facility face sheet showed the resident admitted to the facility on [DATE].Review of the resident's base line care plan showed the resident admitted to the facility on [DATE] and staff submitted the baseline care plan on 3/15/26.During an interview on 4/7/26 at 11:18 A.M., the Administrator said he/she did not realize the resident's baseline care plan was late, he/she said the baseline care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, facility staff failed to develop an individualized comprehensive care plan for one resident (Resident #4's) out of 3 sampled residents. The facility census was 70.1. Review of the facility's Care Plan Comprehensive Person-Centered Policy, revised December 2016, showed a comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. The comprehensive, person-centered care plan will: Include measurable objectives and timeframes, Describe the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being, Describe services that would otherwise be provided for the above, but are not provided due to the resident exercising his or her rights, including the right to refuse treatment, Include the resident's stated goals upon admission and desired outcomes. Reflect the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-11 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to notify the physician and resident's responsible party after allegations of abuse for one resident (Resident #1) out of one sampled resident. The facility census was 62.1. Review of the facility's Change in a Resident's Condition or Status policy, revised February 2021, showed facility staff will promptly notify the physician and resident representative of changes in the resident's medical/mental condition and/or status.2. Review of Resident #1's Significant Change Minimum Data Set (MDS), a federally mandated assessment tool, dated 12/09/25, showed staff assessed the resident:-Severe cognitive impairment, -Daily rejection of care;-Always incontinent of bowel and bladder;-Diagnosed with non-Alzheimer's dementia, depression.Review of the resident's progress notes, dated 1/27/26 to 2/4/26, did not contain documentation the physician or family had been notified CNA A slapped the resident on the leg while he/she provide his/her care. During an interview on 2/4/26 at 10:59 A.M., the resident's family member said he/she was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to prevent physical abuse to one resident (Resident #1) out of four sampled residents, when Certified Nursing Assistant (CNA) A slapped Resident #1 on the leg while he/she provided care. The facility census was 62.The administrator was notified on 2/11/26 of past Non-Compliance which occurred on 0/27/26 when the administrator began in-servicing all staff 1/28/26 on abuse and neglect after he/she substantiated a report of abuse that CNA A slapped the resident on the leg while he/she provided care.1. Review of the facility's Abuse, Neglect, Exploitation and Misappropriation Prevention Program and Clinical Protocol policy, revised April 2021, showed the facility will develop and implement policies and protocols to prevent and identify abuse or mistreatment of residents.Review of the facility's investigation, 1/28/26, showed staff notified the administrator Nurse Assistant (NA) B witnessed CNA A hit the resident on the leg five times. Witness…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-12-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to replace the resident's wanderguard (a device used to protect at-risk-residents from wandering outside a facility without staff's awareness) after staff identified the resident did not have a wanderguard in place as ordered by the physician, which resulted in the resident leaving the facility without staff's knowledge before he/she was taken back to the facility by a member of the community. The facility census was 68.The administrator was notified on 12/12/25 of past Non-Compliance, which occurred on 12/05/25 when staff reported the resident had left the facility without staff knowledge. Staff immediately assessed the resident for physical injuries and presence of the wanderguard, replaced the wanderguard, initiated new orders from the physician to increase the wanderguard checks from two to six times daily, in-serviced staff on wanderguard placement checks and to replace if a resident's wanderguard is missing, and updated the resident's care plan.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-11-17 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to maintain professional standards of care, when staff failed to document they administered wound treatments as directed by the physician for two residents (Resident #1 and #2) out of three sampled residents. The facility census was 64.1. Review of the facility's Charting and Documentation policy, revised July 2017, showed documentation of procedures and treatments will include care-specific details, included: -The date and time the procedure/treatment was provided;-The name and title of the individual(s) who provided the care;-Whether the resident refused the procedure/treatment;-The signature and title of the individual documenting. 2. Review of Resident #1's Annual Minimum Data Set (MDS), a federally mandated assessment tool, dated 10/10/25, showed staff assessed the resident as cognitively intact, one venous and arterial ulcer (wound in the skin of the lower leg or foot), and rejected care one to three days in the seven-day review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to meet professional standards of practice when they failed follow a treatment order for one resident (Resident #2) out of three sampled residents, notify the physician or follow up with the pharmacy when a medication was unavailable for one resident (Resident #4) out of one sampled residents, failed to ensure one resident (Resident #17) out of five sampled residents oxygen was in place, and one resident (Resident #25) out of five sampled residents oxygen delivery was at the prescribed flow rate. Staff failed to follow physician orders when they failed to document one resident's weight (Resident #51) out of two sampled residents daily, and perform a urinalysis test for one resident (#55) out of one sampled residents. The facility census was 55. 1. Review of facility's Medication and Treatment Orders policy, dated July 2016, showed staff were directed as follows: -Medication shall be administered only upon the written order of a person duly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility staff failed to maintain and serve food items at temperatures adequate to prevent food borne illness. This failure has the potential to affect all residents. The facility census was 55. 1. Review of the facility's Serving Temperatures for Hot and Cold Foods policy, dated 2020, showed the cook will take temperatures of hot and cold food items using approved food thermometers prior to each meal service. Hot foods will be served at 135 to 170 degrees Fahrenheit (F). Each facility should check state specific regulations for minimum temperatures. Review showed cold foods will be served at 41 degrees F or below. Review showed the policy did not contain guidance related to cold food storage between meals. Observation on 05/05/25 at 11:27 A.M., showed the area below the kitchen service window contained a four-drawer refrigerator, which contained a cold table on top. Observation showed the cold table contained ham, sliced cheese, shredded cheese, lettuce, sliced tomatoes, jalapeno peppers and boiled eggs. Observation showed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · E2025-05-08 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to ensure continuing competence of nurse aides of no less than 12 hours in-service education per year and address areas of weakness as determined in nurse aides' performance reviews and the facility assessment. The facility census was 55. 1. Review of the facility's policies showed staff did not provide a policy for staff training. Review of the Facility Assessment, dated 02/13/25, showed the following new hire training for nursing staff: -Advanced directives; -Effective communication; -Preventing, recognizing and reporting abuse; -Workplace safety; -Hand hygiene; -Health Insurance Portability and Accountability (HIPPAA), a law that protects the privacy of medical information, overview; -Infection prevention and control; -Protecting Resident rights in nursing facilities; -Safe transfers; -Perineal Care check list; -Dementia care: managing challenging behaviors; -Emergency Disaster Preparedness; -Electronic Medical Record charting; -Annual education includes all the new hire training plus the topics of corporate compliance,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to thoroughly investigate and document bruises of unknown origin for one resident (Resident #15) out of one sampled residents as directed by the facility policy. The facility census was 55. 1. Review of the facility's policy titled, Abuse, Neglect, Exploitation or Misappropriation-Reporting and Investigating, dated September 2022, showed all reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, states, and federal agencies and thoroughly investigated by facility management. Review showed if resident abuse, neglect, exploitation, misappropriation of resident property or injury of unknown source is suspected, the suspicion must be reported immediately to the administrator and to other officials according to state law. Review showed: -The administrator or the individual making the allegation immediately reports his or her suspicion to the following persons or agencies: -The state licensing/certification agency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to develop a comprehensive person-centered care plan to meet the resident's medical, nursing, mental and psychosocial needs for four residents (Resident #18, #29, #40 and #47) out of five sampled residents. The facility's census was 55. 1. Review of the facility's Care Plans Goals and Objectives policy, dated April 2009, showed: -Care plan goals and objectives are derived from information contained in the resident's comprehensive assessment and are resident oriented, behaviorally stated, are measurable and contain timeframes to meet the resident's needs in accordance with the comprehensive assessment; -Goals and objectives are reviewed and/or revised when there has been a significant change in the resident's condition, when the desired outcome has not been achieved, when the resident has been readmitted to the facility from a hospital/rehabilitation stay and at least quarterly. 2. Review of Resident #18's Quarterly Minimum Data Set (MDS), a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-21 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to obtain a timely advanced directive who received Cardiopulmonary Resuscitation (CPR) when he/she elected to be a Do Not Resuscitate (DNR - indicates that, in case of respiratory or cardiac failure, the resident has directed that no cardiopulmonary resuscitation or other life-sustaining treatments or methods are to be used) and failed to document residents' code status consistently as a DNR for one resident (Resident #1). The facility census was 62. 1. Review of the facility's Advance Directives policy, revised [DATE], showed advanced directives will be respected in accordance with state law and facility policy. The resident has the right to refuse treatment. A resident will not be treated against his/her wishes. Information about whether or not the resident has executed an advance directive shall be displayed prominently in the medical record. The plan of care for each resident will be consistent with his/her documented treatment preferences. 2.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to provide care to meet the hygiene needs for four residents (Resident #1, #2, #3 and #4) out of five sampled residents when staff did not provide nail care and assist with facial hair. The facility census was 64. 1. Review of the facility's Activities of Daily Living (ADLs), Supporting policy, dated March, 2018, showed staff were directed as follows: -Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to care out ADL; -Resident who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene. -Residents will be provided with care, treatment and services to ensure that their ADLs do not diminish unless the circumstances of their clinical condition(s) demonstrate that diminishing ADLs are unavoidable; -Appropriate care and services will be provided for resident who are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to develop and implement a comprehensive person-centered care plan for one resident (Resident# 2), and failed to update care plans at least quarterly in conjunction with the required Minimum Data Set ((MDS) a federally mandated assessment instrument), to provide interventions to meet individual needs for two residents (Resident #1 and #3) out of three sampled residents. The facility census was 68. 1. Review of the facility's Goals, Objectives, and Care Plans policy, revised April 2000, showed staff are directed as follows: -Care plans shall incorporate goals and objectives that lead to the resident's highest obtainable level of independence; -Goals and objectives are entered onto the resident's so that all disciplines have access to such information and are able to report whether or not the desired outcomes are being achieved; -Goals and objectives are reviewed and/or revised at least quarterly. 2. Review of Resident #1's quarterly MDS,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-26 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, facility staff failed to ensure residents' privacy were protected, when six resident's (Resident's #2, #3, #7, #8, #9 and #16) out of 16 sampled residents, medical information were face up on the nurse station desks, in a public area visible by other residents and visitors to the facility. Facility census was 71. 1. Review of the facility's policy titled Confidentiality of Information and Personal Privacy, dated October 2017, showed the facility will strive to protect the resident's privacy in regards to his/her: accommodations; medical treatment; and personal care. Access to resident personal and medical records will be limited to authorized staff and business associates. 2. Observation on 09/25/24 at 10:27 A.M. and 10:31 A.M., showed the nurses station desk unattended with the resident report sheet face up, and contained Resident #2, #3, #7, #8, #9 and #16 code status, date of birth , allergies, and diagnoses. Observation showed multiple resident near the nurses station. 3. Observation on 09/25/24 at 10:33 A.M., showed Licensed Practical Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, facility staff failed to report allegations of misappropriation of money for two residents (Residents #1 and #5) of 16 sampled residents to other officials in accordance with State law (including the State survey and certification agency). The facility census was 71. 1. Review of the facility's policy titled Abuse and Neglect , dated March 2018, showed the management and staff, with physician support, will address situations of suspected or identified abuse and report them in a timely manner to appropriate agencies, consistent with applicable laws and regulations. 2. Review of Resident #1's admission Minimum Data Set (MDS), a federally mandated assessment tool, dated 08/27/24, showed staff assessed the resident as moderate cognitive impairment. During an interview on 09/25/26 at 11:42 A.M., the resident said he/she had $3,000 dollars in his/her wallet, in the drawer when he/she went to sleep and the next day it was gone. The resident said the money went missing two days…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility staff failed to document they provided the physician ordered wound treatments for one resident (Resident #14) of 16 sampled residents. The facility census was 71. 1. Review of the facility's policy titled Administering Medications, dated April 2019, showed the Director of Nursing (DON) supervises and directs all personnel who administer medications and/or have related functions. Medications are administered in accordance with prescriber orders, including any required time frame. Topical medications used in treatments are recorded on the resident's treatment record (TAR) 2. Review of Resident #14's Significant Change Minimum Data Set (MDS) a federally mandated assessment tool, dated 07/24/24, showed staff assessed the resident as follows: -Cognitively intact; -Did not refuse care; -Incontinent of urine; -Three stage three pressure ulcers (a full-thickness tissue loss that extends into the fat tissue below the skin). Review of the resident's care plan, dated 05/03/24, showed staff assessed the resident with stage three pressure ulcer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to ensure medications were monitored and stored in a safe and effective manner. The facility census was 71. 1. Review of the facility's policy titled Administering Medications, dated April 2019, showed during the administration of medications, the medication cart is kept closed and locked when out of sight of the medication nurse or aide. The cart must be clearly visible to the personnel administering medications, and all outward sides must be inaccessible to residents or others passing by. Observation on 09/25/24 at 10:12 A.M., showed an unlocked medication cart, on the rehabilitation hall unattended. Resident #6 propelled self in wheelchair past unlocked medication cart. During an interview on 09/25/26 at 10:16 A.M., Certified Medication Technician (CMT) C said he/she forgot to lock the medication cart. The CMT said he/she gave a medication, then went off the hall to check on showers and forgot to lock the cart. During an interview on 09/26/24 at 11:39 A.M., DON said staff should lock the medication cart,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility staff failed to store food in a manner to prevent potential contamination and out-dated use. Facility staff failed to maintain the kitchen equipment and surfaces in a sanitary manner to prevent the growth of bacteria and cross-contamination. Facility staff failed to maintain and serve food at temperatures adequate to prevent food borne illness. The facility staff failed to ensure the ice machine, used to supply ice to residents, drained through an air gap to prevent cross-contamination. These failures have the potential to affect all residents. The facility census was 72. 1. Review of the facility's policies showed the facility did not provide a policy for food dating and storage. 2. Observation on 06/04/24 at 9:00 A.M., showed the reach in refrigerator contained a plastic pour container labeled as Italian with a use by date of 5/20/24 and an eight quart plastic container labeled as ham which was dated 5/12/24. 3. Observation 06/04/24 at 9:05 A.M., showed the reach in freezer contained: -An unlabeled, undated bag of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-07 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to provide the services of a Registered Nurse (RN), for at least eight hours per day, seven days a week. The facility census was 72. 1. Review of the facility's policies showed the facility did not provide a policy for RN coverage. Review of the facility's RN staff schedule, dated March 2024, showed the facility did not have an RN in the building on: -Saturday 03/02/24; -Sunday 03/03/24; -Saturday 03/09/24; -Saturday 03/10/24; -Saturday 03/23/24; -Saturday 03/24/24; -Saturday 03/30/24; -Saturday 03/31/24. Review of the facility's RN staff schedule, dated April 2024, showed the facility did not have an RN in the building on the following dates: -Saturday 04/06/24; -Sunday 04/07/24; -Saturday 04/13/24; -Sunday 04/14/24; -Saturday 04/20/24; -Sunday 04/21/24; -Sunday 04/28/24. Review of the facility's RN staff schedule, dated May 2024, showed the facility did not have an RN in the building on the following dates: -Saturday 05/04/24; -Sunday 05/05/24; -Saturday 05/11/24; -Sunday 05/12/24; -Saturday 05/18/24; -Sunday 05/19/24;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-07 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to store and label medications in a safe an effective manner when staff did not document the open date on medication in the medication cart and failed to discard expired medications. The facility census was 72. 1. Review of the facility's policy titled, Administering Medications, revised 04/2019, showed the expiration/beyond use date on the medication label is checked prior to administering. When opening a multi-dose container, the date opened is recorded on the container. 2. Observation on 06/04/24 at 8:16 A.M., showed the rehabiliation hall medication cart contained: -One bottle of Fish Oil, opened and undated; -Two bottles of acetaminophen, opened and undated; -One bottle of omeprazole (used to treat hearburn), opened and undated; -One bottle of Ibuprofen, opened and undated. Observation on 06/04/24 at 8:35 A.M., showed the 300 hall medication cart contained: -One bottle of magnesium oxide (mineral supplement), opened and undated; -One bottle of ferrous sulfate, opened and undated with an expiration date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-07 · tag F0849 — pattern
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to document collaboration of care with hospice providers for development and implementation of a coordinated plan of care and communication between the facility and local hospice provider for two (Resident #40 and #59) out of two sampled residents who received hospice services. The facility census was 72. 1. Review of the facility's Nursing Facility Hospice and Respite Care Services Agreement, dated March 11, 2020, showed: -Hospice will develop, at the time a resident of the facility is admitted into Hospice's program, a Plan of Care for the management and palliation of the resident's terminal illness. The Plan of Care will be updated as often as the patient condition requires, but no less frequently then every 15 calendar days; -Quality Improvement: The Hospice and Facility representatives shall document and keep written records of all such communications and shall document that the services provided are furnished in accordance with the terms of this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-01-30 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility staff failed to ensure the ice bin drained through an air gap. Facility staff failed to maintain the ceiling over the food preparation and service area in a clean and sanitary manner. This had the potential to affect all facility residents. The census was 80. 1. Review of the facility's policies showed the facility did not have a policy which addressed the inspection and maintenance of the ice machine. Observation on 1/26/23 at 1:00 P.M., showed the ice machine, located in the kitchen, did not drain through an air gap. Observation also showed the ice machine drain lay on top of the floor drain, and the ice machine drain and the floor drain were covered in a black sludge type substance. During an interview on 1/26/23 at 1:00 P.M., the maintenance director said he is responsible to inspect and maintain the ice machine according to regulations. He said he checks the ice machine every month to ensure it is level and functioning, but he does not look underneath the ice machine at the drain pipe. He said he was not aware…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-30 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to maintain the dignity of three residents (Residents #34, #51 and #54), when staff failed to clean the resident's fingernails prior to meals, in which the residents ate with their fingers, and referred to one resident (Resident #8), who required assistance at meal time, as a Feeder. Additionally staff failed to maintain the dignity of one resident (Resident #47), when staff provided care to the resident with the privacy curtain open and left the door open with a resident exposed for one resident (Resident #48). The facility census was 80. Review of the facility's Assistance With Meals Policy, revised July of 2017, showed: -Residents shall receive assistance with meals in a manner that meets the individual needs of each resident; -Residents who cannot feed themselves, will be fed with attention to safety, comfort and dignity; -Avoiding the use of labels when referring to residents (e.g.,feeders); -All employees who provide resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-30 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility staff failed to complete a baseline care plan within 48 hours of admission, review the information with the resident/responsible party, or provide a copy to the resident/responsible party for seven residents (Resident #5, #46, #54, #67, #80, #82, and #327). The facility census was 80. 1. Review of the facility's policy, Care Plans - Baseline, revised December 2016, showed: -A baseline plan of care to meet the resident's immediate needs shall be developed for each resident within forty-eight (48) hours of admission; -The resident and their representative will be provided a summary of the baseline care plan that includes but is not limited to: -The initial goals of the resident; -A summary of the resident's medications and dietary instructions; -Any services and treatments to be administered by the facility and personnel acting on behalf of the facility; -Any updated information based on the details of the comprehensive care plan, as necessary. 2. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-30 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed ensure four dependent residents (Resident #29, #38, #58, and #64) received the necessary services to maintain good grooming and personal hygiene when staff failed to maintain the residents' facial hair and nails, failed to ensure residents wore clean clothes and failed to provide dental services. The facility census was 80. Review of the facility's Activities of Daily Living (ADL), Supporting Policy, revised March 2018, showed: -Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs); -Residents who are unable to carry out activities of daily living independently will received the services necessary to maintain good nutrition, grooming and personal and oral hygiene; -Appropriate care and services will be provided for residents who are unable to carry out ADLs independently, with the consent of the resident and in accordance with the plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to securely store smoking materials (lighters and cigarettes) for two residents (Resident #58 and #67). Additionally, staff failed to document neurological checks (assessment completed to determine if the nervous system is impaired) for two residents (Resident #29 and #38), failed to implement a fall intervention for one resident (Resident #38) after a fall, and failed to ensure a fall mat was used for one resident (Resident #52). The facility census was 80. 1. Review of the facility's Smoking Policy - Residents, revised July 2017 showed: -Residents who have independent smoking privileges are permitted to keep cigarettes, e-cigarettes, pipes, tobacco, and other smoking articles in their possession. Only disposable safety lighters are permitted. All other forms of lighters, including matches, are prohibited; -Residents without independent smoking privileges may not have or keep any smoking articles, including cigarettes, tobacco, etc.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-30 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to ensure three residents (Resident #5, #32 and #51) had an appropriate indication for the use of anti-psychotic medications, and failed to document resident behaviors and the efficacy of the antipsychotic medications. Additionally, staff failed to re-evaluate one resident's (Resident #51's) behaviors and notify the physician before administering an antipsychotic medication that had been discontinued and as part of a Gradual Dose Reduction (GDR) attempt. The facility census was 80. 1. Review of the facility's Antipsychotic Medication Use policy, revised December 2016, showed: -Antipsychotic medications may be considered for residents with Dementia but only after medical, physical, functional, psychological, emotional psychiatric, social and environmental causes of behavioral symptoms have been identified and addressed; -Antipsychotic medications will be prescribed at the lowest possible dosage for the shortest period of time and are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-30 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections, when staff failed to use appropriate hand hygiene during the provision of care and failed to use appropriate infection control procedures during catheter care for one resident (Resident #52) and during incontinence care for one resident (Resident #55). The facility staff also failed to provide wound care in a manner to reduce the risk of infection for one resident (Resident #45). Additionally, staff failed to follow their facility policy to ensure three employees (Registered Nurse (RN) P, [NAME] Q and Housekeeper R), out of seven sampled employees, were screened for Tuberculosis (TB), (disease caused by bacteria called Mycobacterium tuberculosis, that usually attacks the lungs). The facility census was 80. 1. Review of the facility's Standard Precautions policy, dated 2007, showed: -Standard…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-30 · tag F0909 — failed to maintain a comfortable temperature — pattern
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to conduct regular inspections of bedrails as part of a regular maintenance program by failing to measure and assess all possible entrapment zones for five residents (Residents #2, #20, #35, #58, and #64). The facility census was 80. Review of the United States Food and Drug Administration (FDA) document entitled, Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment dated March 10, 2006, showed 413 people died as a result of entrapment events in the United States. Further review showed those among the most vulnerable for these entrapment type events are elderly patients and residents, especially those who are frail, confused, restless, or who have uncontrolled body movement. Review of the FDA document entitled, Practice Hospital Bed Safety, dated February 2013 identifies seven different potential, zones of entrapment. This guidance characterizes the head, neck, and chest as key body parts that are at risk of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-30 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to provide appropriate treatment and services to prevent further decrease in range of motion (ROM), movement of a joint, for one resident (Resident #52), who had a contracture to the left wrist. The facility census was 80. Review of the policies provided by the facility showed it did not contain a policy for ROM. 1. Review of Resident #52's Significant Change in Status Assessment (SCSA) Minimum Data Set (MDS), a federally mandated assessment tool, showed staff assessed the resident as: -Severe Cognitive Impairment; -Did not have behaviors; -Did not reject care; -No impairment to upper extremities (shoulder, elbow, wrist, hand); -Diagnoses of right hip fracture, peripheral vascular disease (PVD), disease that causes decreased circulation to extremities, Stroke, hemiplegia or hemiparesis (Paralysis or mild to severe weakness to one side), and cognitive communication deficit (difficulty with speaking and understanding). Review of the resident's Electronic Health Record (EHR), showed Medical Diagnoses of:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to provide appropriate care and services for one resident (Resident #52) with an indwelling urinary catheter (a drainage tube that is inserted into the urinary bladder, left in place, and is connected to a drainage bag) when staff failed to obtain a physician's order for the use and care of the catheter, failed to ensure the resident's catheter drainage bag was kept off the floor, and failed to provide catheter care in a manner to prevent the spread of infection. The facility census was 80. Review of the facility's Catheter Care, Urinary Policy, dated September 2014, showed staff are directed to: -The purpose of the procedure is to prevent catheter-associated urinary tract infections (CAUTIs); -Be sure the catheter tubing and drainage bag are kept off the floor; -Place clean equipment on the bedside stand or overbed table; -Use a washcloth with warm water and soap to cleanse the genitals. Use one area of the washcloth for each downward, cleansing stroke. Change position of the washcloth with each downward…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to obtain physician orders for the use of Continuous positive airway pressure (CPAP), a non-invasive ventilation machine that involves the administration of air usually through the nose by an external device at a predetermined level of pressure, for two residents (Resident #5 and #328). Additionally, staff failed to implement a comprehensive person centered care plan for the use of CPAP for one resident (Resident #5). The facility census was 80. Review of the policies provided by the facility showed they did not contain a policy for CPAP use. 1. Review of Resident #5's 5 Day Prospective Payment System (PPS) Minimum Data Set (MDS), dated [DATE], showed staff assessed the resident as: -admitted [DATE]; -Cognitively Intact; -Did not reject care; -Independent with personal hygiene; -Did not use a CPAP; -Received no respiratory therapy; -Diagnoses of viral pneumonia, heart failure, septicemia, anxiety, asthma, Chronic Obstructive Pulmonary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-05-08 · tag F0637 — widespread
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to complete a Significant Change Minimum Data Set (MDS), a federally mandated resident assessment tool, for three residents (Resident #18, #44, and #47) out of 14 sampled residents who had either improvements and/or declines in condition. The facility census was 55. 1. Review of the facility's policies showed staff did not provide a policy for completion of a Significant Change of Status Assessment. Review of the Resident Assessment Instrument (RAI) manual version 3.0, dated October 2024, Omnibus Budget Reconciliation Act (OBRA)-required Assessment Summary showed assessment time frames as follows: -A significant change in status assessment (SCSA) is appropriate when there is a determination that significant change (either improvement or decline) in a resident's condition from his/her baseline has occurred as indicated by comparison of the resident's current status to the most recent comprehensive assessment and any subsequent quarterly assessments and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2025-05-08 · tag F0657 — failed to keep the care plan current — widespread
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to hold care plan meeting with the resident and/or the resident's representative, and failed to ensure the Interdisciplinary Team (IDT) participated in care conferences for four residents (Resident #29, #31, #40, and #51) of 14 sampled residents reviewed for care planning. The facility census was 55. 1. Review of the facility's Care Plans Goals and Objectives policy, dated April 2009, showed the policy did not contain direction on contacting or inviting the resident and/or resident representative to the care planning conferences. 2. Review of Resident #29's admission Minimum Data Set (MDS), a federally mandated assessment tool, dated 04/12/25, showed the staff assessed the resident as cognitively impaired. During an interview on 05/06/25 at 3:15 P.M., the resident said he/she has not been invited to a meeting to discuss his/her care plan. During an interview on 05/08/25 at 11:29 A.M., the resident's family member said he/she had not been invited to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-05-08 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to provide a sufficient number of staff members to ensure call lights were answered in timely manner. The facility census was 55 . 1. Review of the facility assessment tool, dated 02/13/25, showed: -Average census of 63 residents; -Direct care staff needed for a 24-hour period of time: -Licensed Nurses: two for each shift; -Certified Medication Technicians (CMT's): two on dayshift; -Certified Nurse Aides (CNA's): One to 15 residents on dayshift and one to 19 residents on nightshift. Review of the facility's Call Lights Policy, dated March 2021, showed the procedure is to ensure timely responses to resident's requests and needs. The policy did not contain direction for who may answer the call light. 2. Review of the Nursing staff time clock report, dated 05/02/25, showed: -Dayshift: One Registered Nurse (RN), Three Licensed Practical Nurse (LPN), three CMT, three CNA, and three Nurse Aides (NA); -Nightshift: two LPN, one CMT and two CNA. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$8,340 in federal fines across 1 penalty.

  • $8,340 — penalty dated 2023-11-27

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
JEFFERSON CITY MANOR INCOrganizationINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 10/07/2011
SCHEULEN, BENJAMINIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2020

CMS files one row per role, so the 5 rows in the source record cover these 2 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.1M
Net patient revenuemost recent cost report
+5.1%
Operating marginrevenue minus expenses
$482K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 62%Medicare 4%Other / private 34%

This home reported $482K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$256per resident / day
operating cost
$7,787per month
≈ monthly operating cost
$270per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265285. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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