Country Aire Retirement Center
18540 State Highway 16, Lewistown, MO 63452 · For profit - Limited Liability company · 60 certified beds · (573) 215-2216 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0602), cited Sep 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0565, F0568)
- a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (61%) runs well above the national median (45%)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 20.4% | 18.1% | 15.4% | worse |
| Long-stay residents who lose too much weight | 8.5% | 5.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.4% | 1.1% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.0% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.0% | 18.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.5% | 4.1% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 17.2% | 17.4% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 25.2% | 25.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 92.5% | 90.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.0% | 4.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 10.9% | 17.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.1% | 23.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 80.8% | 63.5% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 25.7% | 26.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 7.1% | 13.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.50 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.95 | 2.33 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
39.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 39 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 70.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 24 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 67% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 26% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 39.7%CMS range 28.9–51.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 7.2–14.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 70.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 66.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 58.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 86.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 16.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.0%CMS range 3.5–14.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.05 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 60 beds and averages 38.9 residents a day — about 65% occupied, or roughly 21 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.97 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.25 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.94 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.67 hrs/resident/day on weekends vs 3.10 on weekdays — 14% thinner on weekends. RN hours go from 0.29 to 0.14 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 61% is well above the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
66 citations, most serious first. The 10 most serious are shown; the remaining 56 are one tap away and print in full.
- Potential for harm · E2025-11-17 · tag F0563 — failed to protect the right to visitors — patternHonor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have written policies and procedures in place regarding visitation rights, including restrictions placed on two residents' visitation (Resident #2 and #3), in a review of six sampled residents. The facility failed to have a system in place regarding the limitations on visitors and failed to communicate the reasons for those limitations to staff. The facility census was 34. During interview on 9/29/25 at 2:15 P.M. the Administrator said the facility did not have a policy regarding visitation rights. Review of the facility policy Resident Rights, dated 6/10/25 showed the following:-The facility will inform the resident both orally and in writing, in a language a resident understands, of his or her rights and all rules and regulations governing conduct and responsibilities during the stay in the facility;-Prior to admission, the social service designee or designated staff member, will inform the resident and/or resident's representative of the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-17 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure staff followed professional standards of practice when staff removed resident medications from packaging and placed them in medication cups prior to morning medication pass for 13 residents. Also, staff failed to ensure insulin was administered correctly for one resident (Resident#3) in a review of six sampled residents. Staff failed to follow the facility's policy to keep the dose button/plunger of the insulin pen pressed and the needle in the skin for six to ten seconds during administration. The facility census was 34.Review of the facility policy Medication Storage, dated 5/9/25, showed it was the policy of this facility to ensure all medications housed on our premises will be stored in the pharmacy and/or medication rooms according to the manufacture's recommendations and sufficient to ensure proper sanitation, temperature light, ventilations, moisture control, segregation, and security. During an interview on 9/29/25 the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-17 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify one resident's (Resident #1) representative when the resident was started on Rexulti (an antipsychotic medication), in a review of six sampled residents. The facility census was 34.During an email correspondence on 10/9/25 at 10:40 A.M. the Director of Nursing said she was unaware of facility policy regarding family notification for a change of condition. Review of the facility's Resident Rights form provided upon admission showed the following:-Free Choice: The resident has the right to be fully informed about care and treatment and of any changes in that care or treatment that may affect the resident's well-being unless incompetent or otherwise found to be incapacitated under the laws of the state, participate in care and treatment or changes in care and treatment;-Resident Right's under Missouri omnibus nursing home act: each resident admitted to the facility, or his/her guardian or legally qualified representative, shall fully be informed of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-17 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one resident (Resident #4) in a sample of six residents, remained free of a significant medication error when staff crushed and administered glipizide 24 hour extended release (used to manage blood sugars, the form of medication is gradually released throughout 24 hours) and metoprolol 24 hour extended release (used to manage high blood pressure, the form of medication is gradually released throughout 24 hours) to Resident #4. The facility census was 34.Review of the facility policy, Crushed Medications, dated 6/10/25, showed the following:-Medications shall be crushed in accordance with standards of practice for safety and accuracy in medication administration;-Medications shall be crushed in accordance with physician orders;-Medications that typically should not be crushed include enteric coated medications and sustained-release or extended-release absorption. Review of drugs.com showed inform patients that glipizide ER tablets…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-19 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure there was an adequate number of licensed nurses on duty to meet resident needs. The Social Service Director (SSD)/Licensed Practical Nurse (LPN) A was pulled from his/her duties as the Social Services Director, and unable to follow up on resident concerns, to work the floor as the charge nurse on multiple occasions. SSD/LPN A worked a total of 36 consecutive hours due to having no licensed nurse coverage. SSD/LPN A slept in a recliner at the nurse's station while on duty during his/her 36 hour shift. Registered Nurse (RN) B said he/she was leaving employment 3/19/25; he/she was unable to measure wounds weekly per policy, complete routine skin assessments, or complete necessary documentation due to staffing. The facility did not have an Infection Preventionist, designated wound nurse, or an Assistant Director of Nurses due to staffing. The facility census was 37. Review of the facility's policy titled, General Staffing, dated 2025, showed the following: -Licensed Nurse (RN/LPN) 24/7 coverage; -Staffing levels will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-19 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week, and failed to ensure the facility had a RN designated as the Director of Nursing (DON) on a full-time basis. The facility census was 37. Review of the Facility Assessment, dated 7/8/24, showed the following: -The administrative staff should include a DON; -The facility desired five full time RNs. Review of the facility's Director of Nursing Staffing policy, dated 2025, showed the following: -The facility must employ a full-time DON; -The DON must be a Licensed Registered Nurse; -The DON was responsible for overseeing operations, quality of care, staff recruitment, retention and education. Review of the facility's General Staffing policy, dated 2025, showed the following: -RN coverage eight consecutive hours/day seven days a week; -Licensed Nurse (RN/LPN): 24/7 coverage; -Staffing levels will be adjusted based on the acuity needs using the facility assessment; -The facility will develop contingency plans for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-19 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility administration failed to ensure operations including staffing and required regulatory systems necessary for the care and safety of residents were provided. The facility failed to have a full time Director of Nursing (DON), Assistant Director of Nursing (ADON), and an adequate number of licensed nurses to meet the residents' needs. The facility also failed to have an Infectionist Preventionist (IP) or antibiotic stewardship program in place,which included tracking of antibiotic use and infections. Vendors were not paid for supplies or services timely. The facility census was 37. Review of the facility's Administrator Job Description, undated, showed the following: -The primary purpose of the position is to direct the day to day functions of the facility in accordance with current federal, state and local standards and guidelines, and regulations that govern nursing facilities to assure that the highest degree of quality of care can be provided to our residents at all times; -As Administrator you are delegated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-19 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to act promptly upon the grievances and recommendations of the Resident Council concerning issues of resident care and quality of life in the facility, and failed to provide the Resident Council with responses, actions, and rationale taken regarding their concerns. The facility census was 37. Review of the facility's Administrator Job Description, undated, showed the administrator was to review resident complaints and grievances and make written reports of action taken. The administrator was to discuss such actions with residents and family as appropriate. During an email correspondence on 3/31/25 at 10:42 A.M., the Administrator said he/she was not sure if there was a written policy on council meetings. The facility followed the regulations by holding monthly meetings. Review of the Resident Council Minutes, dated 1/14/25, showed the following: -Televisions were still too loud in some of the rooms, and food was still an issue; -Never have the right size of incontinence briefs; -No water for the oxygen concentrators; -Can the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-19 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow professional standards of practice for seven residents (Resident #4, #9, #11, #13, #1, #3 and #2 ). Staff failed to follow the physician's orders for droplet precautions (measures taken to prevent the spread of infections transmitted through respiratory droplets) for four residents (Resident #4, #9, #11 and #13). The facility also failed to ensure staff followed physician's orders for medications for three residents (Resident #1, #3 and #2) in a review of 13 sampled residents. The facility census was 37. Review of the facility's policy and procedure, Physician's Orders, dated 2025, showed the following: -It is the policy of the facility to ensure that all physician orders are obtained, documented, and implemented in accordance with federal and state regulations, professional standards, and facility protocols. All orders must be clear, accurate, and carried out in a timely manner to provide safe and effective care for residents; -Any changes or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-19 · tag F0678 — failed to provide CPR when needed — patternProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Cardiopulmonary Resuscitation (CPR, an emergency lifesaving procedure performed when the heart stops beating, consisting of chest compressions and artificial respirations) certified staff were scheduled 24 hours a day seven days a week, failed to develop and implement a policy addressing CPR requirements for staff, and failed to maintain documentation of CPR certifications for staff members. The facility had 13 residents with full code status (residents requested to have full resuscitation efforts/CPR in the event of cardiac arrest). The facility census was 37. During an email correspondence on [DATE] at 12:56 P.M., the Administrator said the facility did not have a policy specific to CPR training or certification. The facility would follow the regulatory requirements. 1. Review of the facility's code status report, dated [DATE]/19/25, showed 13 residents designated as full code status. The facility provided a list of facility employees and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 56 citations
- Potential for harm · Ecited before2025-03-19 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to assure an infection prevention and control program (IPCP) that included an antibiotic stewardship program that addressed antibiotic use protocols and a system to monitor antibiotic use was in place. The facility also failed to have a designated Infection Preventionist (IP). The facility census was 37. Review of the facility's Infection Control Policy and Procedure, dated 2025, showed the following: -The facility implements evidence-based infection prevention practices to protect residents, staff, and visitors; -The facility maintains an Infection Prevention and Control Program (IPCP) overseen by a designated Infection Preventionist (IP) who was trained in infection control; -The IPCP includes: -Surveillance of infections; -Prevention strategies (e.g., hand hygiene, personal protective equipment (PPE, gloves, gowns, masks, goggles use); -Education for staff, residents, and visitors; -Antibiotic stewardship; -Resident with contagious infections are placed on isolation precautions as needed; -Signs are posted outside rooms to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to provide necessary treatment and services consistent with standards of practice to promote healing of existing pressure ulcers (a localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and /or friction) for one resident (Resident #2), who had three Stage IV pressure ulcers (Stage IV pressure ulcer is a full-thickness skin and tissue loss with exposed or directly palpable fascia, muscle, tendon, ligament, cartilage or bone in the ulcer. Slough and or eschar may be visible, but do not obscure the extent of tissue loss. Rolled edges, undermining and or tunneling often occur. Depth varies by location) and was identified at risk for pressure ulcers in a review of 13 sampled residents. The facility census was 37. Review of the facility policy, Wound Prevention and Treatment Documentation, dated 2022, showed the following: -Chart weekly the wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-01-08 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week, and failed to ensure the facility had a RN designated as the Director of Nursing (DON) on a full time basis. The facility census was 44. Review of the Facility Assessment, dated 7/8/24, showed the following: -The administrative staff should include a DON; -The facility desired two full time RNs. Review of the facility's undated Director of Nursing Services policy showed the following: -The nursing services department is under the direct supervision of a registered nurse; -The nursing services department is managed by the Director of Nursing Services. The director is a registered nurse; -The DON is employed full time ( 40 hours per week); -The DON is responsible for recruiting and retaining the number and levels of nursing personnel necessary to meet the nursing care needs of each resident. Review of the facility's undated Staffing policy showed the following: -The facility provides adequate staffing to meet needed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-09 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two residents, (Resident #1 and Resident #2), in a review of eight sampled residents, were free from misappropriation of property, when Registered Nurse (RN) A/Former Assistant Director of Nursing (ADON) misappropriated the residents' narcotics. RN A/Former ADON signed as receiving the residents' narcotic medications from the pharmacy. There was no documentation the narcotic medications were administered or destroyed. The narcotic medications were not found in the facility after RN A/Former ADON received the narcotic medications from the pharmacy. The facility census was 39. On 09/09/24 at 4:05 P.M., the administrator was notified of the past noncompliance which began on 07/06/24. On 08/31/24, the Director of Nursing became aware of the violation of misappropriation of resident's narcotic medication. Upon discovery, the facility conducted an investigation, notified appropriate parties, suspended RN A/Former ADON and all facility staff were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-11 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain the range hood free of a buildup of grease and debris; failed to maintain the air conditioner and microwave free of a buildup of debris; failed to ensure food items were labeled, dated, covered and discarded when expired; failed to ensure a water dispenser and a water dispensing unit was free of a buildup of debris; failed to ensure staff utilized safe food handling practices when preparing ready to eat food items; failed to ensure staff handled ready to eat foods safely; failed to ensure staff wore hair restraints properly; and failed to ensure the ice machine was equipped with an appropriate air gap to prevent back siphonage. The facility census was 43. 1. Review of the undated facility policy, Cleaning Instructions: Hoods and Filters, showed stove hoods and filters will be cleaned according to a cleaning schedule or at least monthly. Observation on 07/08/24 at 10:18 A.M. and on 7/9/24 at 7:49 A.M. showed the range hood had three filters that protected the stove, griddle and fryer. The filters had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-11 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two residents (Residents #40 and #293), in a review of 16 sampled residents, and one additional resident (Resident #35), were treated in a manner to promote dignity and respect, when the facility failed to cover a urinary catheter (a tub inserted into the bladder that drains urine from the bladder into a collection bag outside of the body) collection bag. The facility census was 43. Review of the facility policy, Quality of Life-Dignity, dated August 2009, showed the following: -Each resident shall be care for in a manner that promotes and enhances quality of life, dignity, respect and individuality; -Demeaning practices and standards of care that compromise dignity are prohibited. Staff shall promote dignity and assist residents as needed by helping the resident to keep urinary catheter bags covered. 1. Review of Resident #40's significant change Minimum Data Set (MDS), a federally mandated assessment required to be completed by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-11 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to maintain a system to ensure the resident trust fund account was managed in accordance with proper accounting principles by not maintaining an accurate accounting of all monies held in the resident trust fund account by not reconciling each month. The facility managed funds for 25 residents. The census was 43. Request for a facility policy regarding the reconciliation of the resident funds account was made and none provided. 1. Record review of the reconciliation of resident funds, provided by the Business Office Manager (BOM), showed no reconciliation for the full resident trust account. 2. Record review of the Corporate Accountant's attempted reconciliation of the resident trust account, for accounts ending in #370665 and #342130, for the period 06/2023 through 06/2024, showed no reconciliations. During an interview on 07/10/24 at 3:37 P.M., the BOM said she only reconciled the petty cash accounts. Corporate staff reconciled the bank accounts. During an interview on 7/11/24 at 9:46 A.M., the Corporate Accountant said the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-11 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accurately complete comprehensive assessments for three residents (#25, #2, #18) in a review of 16 sampled residents. The facility census was 43. Review of the undated facility policy titled, Minimum Data Set (MDS), Completion and Submission Timeframes, showed the facility will conduct and submit resident assessments in accordance with current federal and state submission timeframes. The policy did not address accuracy. Review of the Centers for Medicare and Medicaid Services (CMS) Long Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual, version 1.18.11, October 2023, showed the following: -The Omnibus Budget Reconciliation Act (OBRA) regulations require nursing homes that are Medicare certified, Medicaid certified or both, to conduct initial and periodic assessments for all their residents; -The RAI process is the basis for the accurate assessment of each resident; -The treatments, procedures and programs listed in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to use appropriate infection control procedures for hand hygiene to prevent the spread of bacteria or other infectious causing contaminates for one sampled resident (Resident #18) and one additional resident (Resident #35); failed to ensure urinary catheter (tube inserted into the bladder to drain urine) drainage bags did not touch the floor for three residents (Residents #35, #40, and #293); failed to utilize the appropriate personal protective equipment (PPE), including gowns, when providing care for residents who required Enhanced Barrier Precautions (EBP) (an infection control intervention designed to reduce transmission ofmulti-drugg-resistant organisms (MDROs) that employs targeted gown and glove use during high contact resident care activities) for six sampled residents (Residents #11, #12, #24, #25, #143, and #293) and one additional resident (Resident #35); and failed to ensure soiled washcloths used to provide incontinence care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-11 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility to maintain essential kitchen equipment in good working order. The facility census was 43. 1. Observation on 7/8/24 at 1:50 P.M. of the three-compartment sink in the facility kitchen showed the drain pipe for the third sink well (used for sanitizer solution) leaked below the sink into a plastic tub on the floor. The tub was full of water and slowly ran over the edge of the tub into the floor drain. Observation 7/9/24 at 7:49 A.M. of the three-compartment sink showed the sanitizer well sink drain leaked below the sink and water dripped directly on the floor. The tub that had previously caught the dripping water (the day before) had been removed. During interviews on 7/8/24 at 1:53 P.M. and on 7/9/24 at 8:20 A.M., the Dietary Manager said the pipes under the three-compartment sink leaked and the seals were broken. The sink also did not have hot water. Maintenance and the Administrator were aware of these issues. The problems had been ongoing for the last year. The kitchen staff did not currently use the three-compartment sink. Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-11 · tag F0909 — failed to maintain a comfortable temperature — patternRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete inspections of bed frames, mattress, and bed rails as part of a regular maintenance program to identify areas of possible entrapment for three residents (Residents #24, #25 and #40), in a review of 16 sampled residents. The facility census was 43. Review of the facility policy, Bed Safety, dated December 2007, showed the following: -The resident's sleeping environment shall be assessed for the interdisciplinary team, considering the resident's safety, medical conditions, comfort, and freedom of movement, as well as input from the resident and family regarding previous sleeping habits and bed environment; -a. Inspection by maintenance staff of all beds and related equipment as part of our regular bed safety program to identify risks and problems including potential entrapment risks; -b. Review the gaps within the bed system are within the dimension established by the Food and Drug Administration (FDA). Note: The review shall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-05 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written notice of discharge with required information to the resident and/or resident representative for one additional resident (Resident #2), in a review of four sampled residents, when the facility initiated a transfer to the hospital and denied the resident re-admission to the facility. The facility census was 38. Review of the facility's undated policy, Transfer or Discharge Notice, showed the following: -Our facility shall provide a resident and/or the resident's representative with a 30-day written notice of impending transfer or discharge; -A resident, and/or his/her representative, will be given a 30-day advance notice of an impending transfer or discharge from our facility; -Under the following circumstances, the notice will be given as soon as it is practicable but before the transfer or discharge: a. The transfer is necessary for the resident's welfare and the resident's needs cannot be met in the facility; b. The transfer or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-01-18 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure each certified nurse assistant (CNA) had no less than 12 hours of in-service education per year based on their individual performance review, calculated by hire date. The facility identified eight CNAs employed by the facility for more than a year. Five of five CNAs (CNA D, CNA V, CNA F, CNA W and CNA E) sampled did not have the required 12 hours of in-service education. The facility census was 37. Review of the Facility Assessment, dated 1/2/23, showed the the following: -Staff training, education, and competencies: Attach or describe your facility's training program; -Include information on what training frequency of trainings (e.g. before hire and/or ongoing, which individuals or departments conducting and tracking training's, and how the process is monitored or audited; -The facility's plan is: New hire is orientating with a current employee of the facility in their perspective department. 1. Review of CNA D's employee file, showed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-01-18 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure sanitary practices in the kitchen. The facility census was 37. Review of the facility policy, Floors, revised December 2009, showed floors shall be maintained in a clean, safe, and sanitary manner. 1. Observation on 1/9/23 at 10:28 A.M. showed the range hood baffle filters had a heavy buildup of dark yellow grease and dark-colored fuzzy debris. A sticker on the exterior of the range hood showed the hood had previously been cleaned on 7/20/22 and was due for professional cleaning in January 2023. During an interview on 1/9/23 at 1:30 P.M., Dietary Staff K said dietary staff was supposed to clean the range hood filters every two weeks but no one was responsible for ensuring this was done and it was not documented. A professional company came and cleaned the hood twice a year. During interview on 01/10/23 at 11:58 A.M., the maintenance supervisor said a professional company cleaned the range hood baffles every six months and no one cleaned the baffles in between the professional company cleaning. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-01-18 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to have quarterly Quality Assessment and Assurance (QAA) committee meetings, or have the required members present for the meeting that occurred. The facility also failed to provide evidence that the facility consistently implemented a Quality Assurance and Process Improvement (QAPI) program with measurable data, actions, and evaluations. The facility census was 37. During an interview on 1/11/23, at 4:30 P.M., administrator A said she would provide the QAA policy. The policy was not received. Emailed request on 1/23/23 to administrator B for the QAA policy. The policy was not received. Review of the facility's policy Quality Assurance and Performance Improvement (QAPI) Program, revised April 2014, showed the following: -Facility shall develop, implement, and maintain an ongoing facility-wide Quality Assurance and Performance Improvement (QAPI) program that builds on the Quality Assessment and Assurance Program to actively pursue quality of care and quality of life goals; -Primary purpose of the QAPI program is to establish…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-01-18 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement policies and procedures for the inspection, testing, and maintenance of the facility water systems to inhibit the growth of waterborne pathogens and reduce the risk of an outbreak of Legionnaire's Disease (LD). The facility failed to ensure nursing staff performed appropriate hand hygiene during wound care and peri care, including the changing of soiled gloves and proper hand washing, failed to ensure staff wore proper personal protective equipment (PPE) into COVID-19 (an infectious disease caused by severe acute respiratory syndrome Coronavirus 2/SARS-CoV-2) isolation rooms, failed to ensure proper storage of oxygen tubing when not in use, failed to change the tubing timely and failed to ensure proper Tuberculosis (TB) (a communicable disease that affects the lungs characterized by fever, cough and difficulty breathing) screening, for six residents (Resident #10, #13, #14, #18, #27 and #37) in a sample of 14…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-01-18 · tag F0940 — failed to train staff — widespreadDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure that an effective training program for all new and existing staff was in place. The facility failed to identify specific training needs in the facility assessment, and did not have a plan or schedule of how or when required training would be completed. The facility census was 37. Review of the Facility Assessment, dated 1/2/23, showed the the following: -The facility cared for 19 residents with mental, behavioral and neurodevelopmental disorders; -The facility provided care for behavior and mental health that includes identifying and implementing interventions with issues such as anxiety, care of cognitive impairment, trauma/Post Traumatic Stress Disorder (PTSD), other psychiatric, intellectual or developmental disabilities; -Staff training, education, and competencies: Attach or describe your facility's training program; -Include information on what training frequency of training's (e.g. before hire and/or ongoing, which individuals or departments conducting and tracking training's, and how the process is monitored…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-01-18 · tag F0943 — widespreadGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide annual staff training to include abuse, neglect, exploitation, and misappropriation of resident property and the reporting and prevention of incidents of abuse, neglect, exploitation, and misappropriation of resident property to five facility staff (Certified Nurse Assistant (CNA) D, CNA E, CNA V, CNA F and CNA W) out of five employee records reviewed. The facility census was 37. Review of the facility policy Abuse-Reportable Events, dated 5/2019, showed the following: -It is the policy of this home to prohibit resident abuse or neglect in any form, and to report in accordance with the law any incident/event in which there is cause to believe a resident's physical or mental health or welfare has been or may be adversely affected by abuse or neglect caused by another person; -Abuse: The willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish. Any act, failure to act, or incitement to act done willfully, knowingly, or recklessly through…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-01-18 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure each certified nurse aide (CNA) had no less than 12 hours of in-service education per year based on their individual performance review, calculated by hire date. The facility identified eight CNA's employed by the facility for more than a year. Five CNAs were sampled and five out of five did not have the required 12 hours of in-service education, or training for abuse. Four of the five sampled did attend an in-service that included the topic of dementia, but there was no agenda provided, depth or scope of the training. Two of the five sampled CNA's attended an in-service for behaviors, but there was no agenda, depth, or scope of the training. Five out of five did not have documented attendance for an in-service regarding care of the cognitively impaired. The facility census was 37. Review of the facility policy Abuse-Reportable Events, dated 5/2019, showed the following: -It is the policy of this home to prohibit resident abuse or neglect in any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-18 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a clean, comfortable, and homelike environment by failing to maintain walls, floors, ventilation fans, and wheelchairs in good repair. The facility census was 37. Review of the facility policy, Quality of Life - Homelike Environment, last revised May 2017, showed residents are provided with a safe, clean, comfortable and homelike environment. The facility staff and management shall maximize, to the extent possible, the characteristics of the facility that reflect a personalized, homelike setting. 1. Observation on 01/09/23 between 9:50 A.M. and 3:45 P.M., showed the following: -In resident room [ROOM NUMBER], several brown stains on the floor in the bedroom, and the independently motorized bathroom ventilation fan did not work; -In resident room [ROOM NUMBER], the independently motorized bathroom ventilation fan did not operate and was covered with dust on the interior portion of the fan; -In resident room [ROOM NUMBER], 21 large floor tiles were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-18 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete required pre-employment screenings for two employees in a review of nine newly hired employees. The facility failed to review the Nurse Aide (NA) Registry for a Federal indicator (which would disqualify an individual from working in the facility) for Transport Aide T, and failed to request a criminal background check and complete an Employee Disqualification List (EDL) check prior to hire for Licensed Practical Nurse (LPN) U. The facility also failed to develop a policy and procedure to address reviewing the Nurse Aide Registry for a Federal indicator and for requesting a criminal background check prior to hire. The facility census was 37. Review of the facility policy, Registry of Nurse Aides, revised January 2008, showed the following: -Policy Statement: Certified nurse aide licenses shall be verified through the Registry of Nurse Aides; -Policy Interpretation and Implementation: 1. All certified nurse aides applying for a nurse aide position must present to the HR Director, or other designee, a copy of his/her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-18 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a plan of care consistent with resident's specific conditions, needs, and risks to provide effective person-centered care for three residents (Resident's #13, #21 and #28), in a review of 14 sampled residents. The facility census was 37. Review of the facility Care Plans, Comprehensive Person-Centered policy dated December 2016, showed the following: -A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident; -1. The Interdisciplinary Team (IDT), in conjunction with the resident and his/her family or legal representative, develops and implements a comprehensive, person-centered care plan for each resident; -2. The care plan interventions are derived from a thorough analysis of the information gathered as part of the comprehensive assessment; -8. The comprehensive, person-centered care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-18 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow physician's orders for labs, nutritional supplements and daily and weekly weights for five residents (Resident #4, #13, #24, #29, and #37) in a review of 14 sampled residents. The facility census is 37. During an interview on 1/18/23, at 11:00 A.M., the Director of Nursing said the facility may not have a policy for following physician orders for tests and procedures but it was like the one the facility had for medications. The staff are expected to follow all physician's orders and if there is an issue call the physician or the medical director for concerns or further direction. 1. Review of Resident #4's care plan, dated 7/25/21, showed the following: -Risk for dehydration; -Monitor labs as ordered; -Potential for complications related to diabetes mellitus (chronic condition that affects the way the body processes blood sugar); -Hgb A1C (measurement of blood glucose for three months) every three months. Review of the resident's January 2023 Physician Order Sheet (POS) showed the following: -Diagnoses included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-18 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete activities of daily living (ADL) for dependent residents to ensure six residents (Residents #10, #21, #14 #18, #27, and #37), in a review of 14 sampled residents, were clean and groomed. The census was 37. Review of the facility policy, Showers, last revised December 2010, showed the purposes of the procedure are to promote cleanliness, provide comfort to the resident and to observe the condition of the resident's skin. The following information should be recorded on the resident's ADL record and/or in the resident's medical record. 1. Date and time of the shower; 2. The name and title of the individual(s) who assisted the resident with the shower; 3. All assessment data (e.g. reddened areas, sore etc., on the resident's skin) obtained during the shower; 4. If the resident refused the shower, the reason why and the intervention taken; 5. The signature and title of the person recording the data. Review of the facility policy, Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-18 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an on-going activities program for three resident (Residents #21, #25, and #37), in a review of 14 sampled residents, to ensure the residents had meaningful activities or activity material available to meet their interests and support their psychosocial needs. The facility also failed to provide meaningful activities program in the evenings and on the weekends as directed by facility policy, and failed to provide residents with a schedule of activities that readily available to encourage involvement in scheduled activities. The facility census was 37. Review of facility policy, Activity Programs, revised August 2006, showed the following: -Policy Statement: Activity programs designed to meet the needs of each resident are available on a daily basis; -1. Our activity programs are designed to encourage maximum individual participation and are geared to the individual resident's needs; -2. Activities are scheduled 7 (seven) days a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-18 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to consistently monitor a resident's weight, ensure interventions to address weight loss, including supplements and snacks, were consistently implemented, or re-evaluate interventions for effectiveness for two residents (Residents #13 and #21) with weight loss. The facility also failed to ensure meals were set up for two residents (Resident #21 and #27) of 14 sampled residents. The facility census was 37. Review of the facility's policy, Hydration, revised September 2012, showed the following: -The staff, with the physician's input, will identify individuals with signs and symptoms (for example, delirium, lethargy, increased thirst, etc.) or lab test results (for example, hypernatremia, azotemia, etc.) that might reflect existing fluid and electrolyte imbalance. They will report this information promptly to the Attending Physician; -The physician will adjust treatments based on specific information (lab results, level of consciousness, etc.)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-18 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess residents for risk of entrapment, document attempted alternatives prior to installing a bed rail, and failed to obtain informed consent with risks prior to installing and using a bed rail for three residents with bed rails (Residents #13, #21 and #37), in a review of 14 sampled residents. The facility census was 37. Review of the facility policy, Bed Safety, dated December 2007, showed the following: -Our facility shall strive to provide a safe sleeping environment for the resident; -1. The resident's sleeping environment shall be assessed by the interdisciplinary team, considering the resident's safety, medical conditions, comfort, and freedom of movement, as well as input from the resident and family regarding previous sleeping habits and bed environment; -2. To try to prevent deaths/injuries from the beds and related equipment (including the frame, mattress, side rails, headboard, footboard, and bed accessories), the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-18 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate staffing and oversight to ensure residents that required staff assistance were clean and free of body odors or had their nails trimmed for four residents (Resident #10, #21, #27 and #37) in a review of 14 sampled residents. The facility also failed to provide adequate staffing to ensure the right to self determination for one sampled resident (Resident #10) when there were not staff available to take the resident outside to supervise his/her smoking. The facility failed to provide adequate staffing to complete weekly weights for three resident (Resident #37, #29 and #21), two of which had weight loss. The facility failed to provide enough staff to ensure one resident (Resident #37), who had pressure injuries, was turned or repositioned every two hours to prevent further injury. The facility failed to ensure four residents' (Resident #87, #13, #21 and #28) care plans were completed or updated with changes when the Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-18 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a physician response to a pharmacist recommendation for two residents (Resident #13 and #21) and failed to ensure one resident (Resident #37) had a pharmacy review for one month, in a review of five sampled residents. The facility census was 37. Review of the facilities Medication Regimen Reviews policy, dated April 2007, showed the following: -The Consultant Pharmacist shall review the medication regimen of each resident at least monthly; -1. The Consultant Pharmacist will perform a medication regimen review (MRR) for every resident in the facility; -2. Routine reviews will be done monthly; -3. Reviews for short-stay individuals (those who are expected to stay for 30 days or less) will be done as needed to identify individuals with high-risk medications and those who may be experiencing adverse consequences from their medications; -4. Additional reviews for long-stay individuals will be done as indicated or as requested by the Physician and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-18 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were stored and secured in a medication cart for two residents (Residents #13 and #87), in a review of 14 sampled residents, and for two additional residents (Residents #31 and #16). The facility staff also failed to label multi-use insulin vials and pens when opened to ensure they were used within 28 days of opening for two additional resident's (Residents #5 and #12). The facility census was 37. 1. Review of Resident #13's facility face sheet showed his/her diagnoses included keratoconjunctivitis sicca (dry eye that occurs when tears aren't able to provide adequate moisture) and primary biliary cirrhosis (an autoimmune disease that causes progressive destruction of the bile ducts). Review of an untitled document, provided by the facility on 1/9/23, showed the resident was on isolation precautions due to COVID-19. Review of the resident's January 2023 Physician Order Sheets (POS) showed orders for the following: -GenTeal Tears (an eye drop used to provide temporary relief from dry eye…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-18 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow the spreadsheet menu and recipes to prepare and serve the pureed entree for the lunch meal on 3/28/23. The facility identified five residents on a pureed diet. The facility census was 37. Review of the undated facility policy Standardized Recipes showed the following: -Standardized recipes shall be developed and used in the preparation of foods; -Only tested, standardized recipes will be used to prepare foods; -Standardized recipes will be adjusted to the number of portions required for a meal; -The Food Services Manager will maintain the recipe file and make it available to Food Services staff as necessary. Review of the spreadsheet lunch menu for 3/28/23, provided by the facility, showed residents on a pureed diet were to receive a pureed breaded fish sandwich with cheese on a hamburger bun. The menu did not identify the portion size of the entree. During an interview on 3/28/23 at 11:00 A.M., Dietary Staff D said the residents on a pureed diet would receive the pureed hamburger as their entree;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-18 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility staff failed to failed to serve food at a safe and appetizing temperature. The facility census was 37. Review of the facility's policy Food Preparation and Handling, revised July 2014, showed the following: -The danger zone for food temperatures is between 41 degrees Fahrenheit (F) and 135 degrees F. This temperature range promotes the rapid growth of pathogenic microorganisms that cause food borne illness; -Potentially hazardous foods include meats, poultry, seafood, cut melon, eggs, milk, yogurt and cottage cheese; -The longer foods remain in the danger zone the greater the risk for growth of harmful pathogens. During an interview on 1/11/23, at 11:44 A.M., Resident # 28 said the hot food is cold sometimes and the cold food is warm. The food is not great. Observation on 1/11/23, at 12:12 P.M. of the test tray provided by dietary staff after the last resident was served, showed the chicken salad sandwich was 62 degrees F; During an interview on 1/11/23, at 12:17 P.M., Dietary Staff K said the following: -If he/she has time the day…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-18 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide bedtime snacks for all residents and failed to ensure snacks that were provided were in accordance with the resident's diet orders. The facility census was 37. Review of facility policy, Resident Nutrition Services, revised November 2015, showed the following: -Meal hours shall be scheduled at regular times to assure that each resident receives at least three meals per day; -Snacks are available to the residents 24 hours a day; -The resident may request snacks as desired, or snacks may be scheduled between meals to accommodate the resident's typical eating patterns. 1. Review of Resident #37's face sheet showed the resident's diagnoses included type 2 diabetes mellitus and morbid obesity. Review of resident's care plan, dated 11/15/22, showed the resident was to receive a low concentrated sweets diet (avoiding food with a lot of sugar or high calorie sweeteners). Review of resident's physician order sheet dated January 2023, showed the resident was to receive a low concentrated sweets diet.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-18 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop an antibiotic stewardship program and a system to monitor appropriate antibiotic use. The facility failed to fully complete the antibiotic tracking done from 6/1/22 through 12/31/22. The facility census was 37. Review of the facility's Surveillance for Infections, last revised August 2014, showed the following: -The Infection Preventionist (IP) will conduct ongoing surveillance for Healthcare-Associated Infections (HAIs) and other epidemiologically significant infections that have substantial impact on potential resident outcome and that may require transmission-based precautions and other preventative interventions; -Purpose of the surveillance of infections is to identify both individual cases and trends of epidemiologically significant organisms and HAIs, to guide appropriate interventions, and to prevent future infections; -When infection or colonization with epidemiologically important organisms is suspected, cultures may be sent, if appropriate, to a contracted laboratory for identification or confirmation;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-18 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer to vaccinate eligible residents the pneumococcal vaccine (a vaccine that can protect against pneumococcal disease, which is any type of infection caused by streptococcus pneumoniae bacteria) as indicated by the current Centers for Disease Control and Prevention (CDC) guidelines for five residents (Residents #13, #21, #24, #29 and #37) in a review of 14 sampled residents. The facility census was 37. Review of the facility policy titled Influenza/Pneumococcal Vaccine, last revised 11/27/16, showed the following: -The facility will provide pneumococcal vaccine to residents upon request; -All residents admitted to the facility will receive a screening as to the date of their last pneumococcal vaccine; -Residents will be offered a pneumococcal immunization, unless the immunization is medically contraindicated or the resident has already been immunized. As an alternative, based upon an assessment and practitioner recommendations, pneumococcal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the call light in one resident's (Resident #4's) room functioned properly so he/she could alert staff if needed. A sample of 14 residents was selected for review. The facility census was 37. Review of facility answering the call light policy updated 1/12/21 showed the following: -The purpose of this procedure is to respond to the resident's requests and needs; -Be sure that the call light is plugged in at all times; -When the resident is in bed or confined to a chair, be sure the call light is within easy reach of the resident; -Report defective call lights to the nurse supervisor and/or maintenance department, director of nursing and administrator promptly. Other means for the resident to alert staff, such as bells, should be provided for resident use while call light is being repaired/replaced. Ask the director of nursing (DON)/administrator to where items are stored. 1. Review of Resident #4's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument to be completed by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promote self-determination through support of resident choice by failing to ensure one resident (Resident #10), in a review of 14 sampled residents, was provided with the opportunity to smoke after the resident made multiple requests. The facility identified Resident #10 was the only resident who smoked in the facility. The facility census was 37. Review of the facility's Resident Smoking Policy, revised December 2016, showed the following: -The facility shall establish and maintain safe resident smoking practices; -Prior to, and upon admission, residents shall be informed of the facility smoking policy, including designated smoking areas, and the extent to which the facility can accommodate their smoking or non-smoking preferences; -Any resident with restricted smoking privileges requiring monitoring shall have the direct supervision of a staff member, family member, visitor or volunteer worker at all times while smoking. (The policy did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-18 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to notify the physician of changes in condition for one resident (Resident #27), in a review of 14 sampled residents. The facility census was 37. Review of the facility's policy, Change in a Resident's Condition or Status, revised May 2017, showed the following: -Our facility shall promptly notify the resident, his/her attending physician, and representative (sponsor) of changes in the resident's medical/mental condition and/or status (e.g., changes in level of care, billing/payments, resident rights, etc.); -The nurse will notify the resident's attending physician or physician on call when there has been a (an): a. Accident or incident involving the resident; b. Discovery of injuries of an unknown source; c. Adverse reaction to medication; d. Significant change in the resident's physical/emotional/mental condition; e. Need to alter the resident's medical treatment significantly; f. Refusal of treatment or medications two (2) or more consecutive times); g. Need to transfer the resident to a hospital/treatment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that residents know how to file grievances for two anonymous residents of 14 sampled residents. Facility census was 37. Review of the facility's policy, Grievance -Voicing and Resolution, effective date May 2019, showed the following: -It is the policy of this home that staff will promptly attempt to resolve grievances the resident may have, including those, which involve the behavior of others. They will be able to voice grievances without fear of reprisal or discrimination. Such grievances include those with respect to care and treatment which has been furnished as well as that which has not been furnished, the behavior of staff and of other residents and other concerns regarding their stay; -The home will inform each resident upon admission and at least annually of their right to voice grievances in treatment, violation of rights, care, management of funds, or lost clothing without fear of reprisal or retaliation; -The Grievance Official will be the administrator who is responsible for overseeing the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one resident (Resident #27) in a review of 14 sampled residents, was free from physical restraint. The facility census was 37. Review of the facility's policy, Use of Restraints, revised April 2017, showed the following: -Restraints shall only be used for the safety and well-being of the resident(s) and only after other alternatives have been tried unsuccessfully; -Restraints shall only be used to treat the resident's medical symptom(s) and never for discipline or staff convenience, or for the prevention of falls; -Physical Restraints are defined as any manual method or physical or mechanical device, material or equipment attached or adjacent to the resident's body that the individual cannot remove easily, which restricts freedom of movement or restricts normal access to one's body. 1. Review of Resident #27's face sheet showed he/she had diagnoses that included disorientation, unspecified fall, anxiety disorder, major depressive disorder and Alzheimer's disease. Review of the resident's Significant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report an allegation of abuse when one resident (Resident #25), in a review of 14 sampled residents, reported someone who staff believed was another resident had hurt him/her. The resident presented with a large bruise on his/her right upper chest area (rib cage to right breast). The facility census was 37. Review of the facility policy Abuse-Reportable Events, dated 5/2019, showed the following: -It is the policy of this home to prohibit resident abuse or neglect in any form, and to report in accordance with the law any incident/event in which there is cause to believe a resident's physical or mental health or welfare has been or may be adversely affected by abuse or neglect caused by another person; -Physical abuse: Physical action within the definition of abuse including but not limited to, hitting, slapping, pinching, and kicking; -Sexual abuse: The non-consensual sexual contact of any type with a resident and the individual acts deliberately; not that the individual has intend to inflict injury or harm. Any touching…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete a thorough investigation when a large bruise was found in the right upper chest area (rib cage to right breast) of one resident (Resident #25) which staff believed could have been the result of physical or sexual abuse. The facility census was 37. Review of the facility policy Abuse-Reportable Events, dated 5/2019, showed the following: -Physical abuse: Physical action within the definition of abuse including but not limited to, hitting, slapping, pinching, and kicking; -Sexual abuse: The non-consensual sexual contact of any type with a resident and the individual acts deliberately; not that the individual has intend to inflict injury or harm. Any touching or exposure of the anus, breast, or any part of the genitals of a resident without the voluntary, informed consent of the resident and with the intent to arouse or gratify the sexual desire of any person and includes but is not limited to sexual harassment, sexual coercion, or sexual assault; -Administrative and licensed staff will be aware of potential…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-18 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a comprehensive assessment within 14 calendar days after admission to the facility for one resident (Resident #87), in a review of 14 sampled residents. The census was 37. Review of the Long-Term Care Facility RAI User's Manual, version 3.0 showed the admission assessment is a comprehensive assessment for a new resident and, under some circumstances, a returning resident that must be completed by the end of the fourteenth day, counting the date of admission to the nursing home as day one if this is the resident's first time in this facility. 1. Review of Resident #87's face sheet showed he/she was admitted the facility from the hospital on [DATE]. Review of the resident's Minimum Data Set (MDS), a federally mandated assessment completed by facility staff on 1/12/23 showed the facility completed an entry MDS (not a comprehensive assessment) on 12/16/22. Review showed no documentation staff completed a comprehensive assessment as of 1/12/23.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a significant change status assessment (SCSA) Minimum Data Set (MDS), a federally mandated assessment, required to be completed by facility staff, for two residents (Residents #21 and #37), in a review of 14 sampled residents. This assessment should have been completed within 14 days after the facility determined, or should have determined, there had been a significant change (major decline or improvement in the resident's status) in the resident's physical or mental condition which had an impact on more than one area of the resident's health status and required interdisciplinary review and/or revision of the care plan. The facility census was 37. Review of the Long Term Care Facility RAI User's Manual, version 3.0 showed a significant change is a decline or improvement in a resident's status that: -Will not normally resolve itself without intervention by staff or by implementing standard disease-related clinical interventions, is not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide accurate comprehensive assessments to reflect the resident's status for two residents (Residents #28, and #21), in a review of 14 sampled residents. The inaccuracy had the potential to negatively affect the person-center care plan and services the facility provided to the resident. The inaccuracies included coding of pressure wounds, activities of daily living (ADL's), pneumococcal vaccines, and indwelling urinary catheter and ostomies ( is a stoma created surgically that allows bodily waste to pass through the abdomen into a prosthetic). The facility census was 37. Review of the Resident Assessment Instrument (RAI) manual, a manual with guidance on how to complete MDS assessments, dated 10/1/19, showed the following: -Ulcer staging should be based on the ulcer's deepest anatomic soft tissue damage that is visible or palpable. If a pressure ulcer's tissues are obscured such that the depth of soft tissue damage cannot be observed,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to complete a comprehensive care plan within 21 days for one resident (Residents #87) of 14 sampled residents, after admission to the facility. The census was 37. Review of the facility policy, titled Care Plans, Comprehensive Person-Centered, last revised 12/2016 showed the following: -A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident; -The Interdisciplinary Team (IDT), in conjunction with the resident and his/her family or legal representative, develops and implements a comprehensive, person-centered care plan for each resident; -The Care plan interventions are gathered as part of the comprehensive assessment; -Each residents' comprehensive person-centered care plan will be consistent with the resident's rights to participate in the development and implementation of his/her plan of care; -The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to turn and reposition one resident (Resident #37), who had a pressure ulcer (an injury to skin and underlying tissue resulting from prolonged pressure on the skin, most often on bony areas of the body), and failed to report and treat a reddened coccyx (small, triangular bone at the base of the spine) for one resident (Resident #18), in a review of 14 sampled residents. The facility census was 37. Review of the facility's policy titled Repositioning, revised May 2013, showed the following: -The purpose of this procedure is to provide guidelines for the evaluation of resident repositioning needs, to aid in the development of an individualized care plan for repositioning, to promote comfort for all bed- or chair-bound residents and to prevent skin breakdown, promote circulation and provide pressure relief for residents; -General guidelines; -Repositioning is a common, effective intervention for preventing skin breakdown, promoting circulation,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff assisted one resident (Resident #18) to reposition and be propelled in a wheelchair safely in a review of 14 sampled residents. The facility failed to ensure wheelchair footrests were in place when propelling Resident #18 in a wheelchair and improperly repositioned him/her in the chair. The facility census was 37. The facility did not provide a policy that addressed transfers, proper lifting techniques, gait belt use or wheelchair safety. 1. Review of Resident #18's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument, dated 10/6/22, showed the following: -Memory problem; -Required extensive assistance from one staff for transfers and locomotion; -Used a wheelchair for mobility. Review of the resident's January 2023 Physician Order Sheet (POS) showed the following: -Diagnoses included Alzheimer's disease (a progressive disease that destroys memory and other important mental functions) and Parkinson's disease (disorder of the central nervous system that affects movement,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure gradual dose reductions were conducted for one resident (Resident #4), in a review of five sampled residents, who were ordered and received pyschotropic medications. The census was 37. Review of the facility policy, titled Medication Regimen Review, last revised 4/2007 showed the consultant pharmacist shall review the medication regimen of each resident at least monthly. The consultant will perform a medication regimen review (mrr) for every resident in the facility. The primary purpose of this review is to help the facility maintain each resident's highest practicable level of functioning by helping them utilize medications appropriately and prevent or minimize adverse consequences related to medication therapy to the extent possible. Review of the facility policy, titled Tapering Medications and Gradual Drug Dose Reduction, last revised 4/2007 showed the following: 1. After medications are ordered for a resident, the staff and practitioner shall seek an appropriate dose and duration for each medication that also…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-18 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure administration of insulin pens according to manufacturers' recommendations for one additionally sampled resident (Resident #12) out of 14 sampled, and 16 additionally sampled residents to ensure the prescribed insulin dose was administered. The facility census is 37. Review of the facility's policy Medication Administration, dated revised December 2012, showed medications must be administered in accordance with the physicians orders. Review of the manufacturer's instructions at www.mynovoinsulin.com showed the following for administration with an insulin flexpen: 1. Check your insulin type. Make sure the insulin is clear and colorless do not use if it looks cloudy or colored. 2. Attach a new needle: Pull off the paper tab. Push and twist the needle on until it is tight. Pull off both needle caps, do not throw away the outer needle cap. 3. Prime your pen: Turn the dose selector to to select 2 units. Hold the pen upright (vertical), press and hold the dose button until the dose counter shows 0. Make sure a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-07-11 · tag F0575 — widespreadPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the telephone number and contact information for the state survey agency and the elder abuse hotline were posted in the facility. The facility census was 43. Review of the undated facility policy titled, Resident Rights, showed the following: -Employees shall treat all residents with kindness, respect, and dignity; -Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include the resident's right to communicate with outside agencies (e.g., local, state, or federal officials, state and federal surveyors, state long-term care ombudsman, protection or advocacy organizations, etc.) regarding any matter. 1. Observation on 7/8/24 at 11:35 A.M. throughout the facility showed no posted state survey agency or elder abuse hotline contact information. Observation on 7/9/24 at 7:18 A.M. throughout the facility showed no posted state survey agency or elder abuse hotline contact information. Observation on 7/10/24 at 8:30 A.M. throughout the facility showed no posted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-07-11 · tag F0582 — widespreadGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to timely serve a Centers for Medicare and Medicaid Services (CMS) Skilled Nursing Facility (SNF) Notice of Medicare Non-Coverage (NOMNC) (CMS-10123) in writing, at least two days before the Medicare days were exhausted, to three residents (Residents #344, #343 and #34), in a review of three sampled residents. The facility census was 43. Request for a facility policy regarding the issuing of NOMNCs was made and none provided. Record review of the undated, Form Instructions for the NOMNC, showed the NOMNC must be delivered at least two calendar days before Medicare coverage services end. Record review of the CMS Survey and Certification memo, dated 1/9/09, showed the following: -The NOMNC is issued when all covered Medicare services end for coverage reasons; -If the SNF believes on admission or during a resident's stay that Medicare will not pay for skilled nursing or specialized rehabilitative services and the provider believes that an otherwise covered item or service may be denied as not reasonable or necessary, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2024-07-11 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, facility staff failed to post required nurse staffing information, which included the facility name, resident census and total actual hours worked by both licensed and unlicensed nursing staff, directly responsible for resident care, per shift, daily. The facility census was 43. Review of the facility policy, titled Posting Direct Care Daily Staffing Numbers, dated 7/2016, showed the following: -The facility will post, on a daily basis for each shift, the number of nursing personnel responsible for providing direct care to residents; -Within two hours of the beginning of each shift, the number of Licensed Nurses ((Registered Nurses (RNs), Licensed Practical Nurses (LPNs) and Licensed Vocational Nurses (LVNs)) and the number of unlicensed personnel (Certified Nurse Aides (CNAs)), directly responsible for resident care, will be posted in a prominent location (accessible to residents and visitors) and in a clear and readable format; -Shift staffing information shall be recorded on the Nursing Staff Directly Responsible for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2023-01-18 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, facility staff failed to post required nurse staffing information, which included the facility name, total actual hours worked by both licensed and unlicensed nursing staff directly responsible for resident care, per shift on a daily basis. The facility census was 37. Review of the facility's policy Posting Direct Care Daily Staffing Numbers, dated July 2016, showed the following: -Facility will post, on a daily basis for each shift the number of nursing personnel responsible for providing direct care to residents; -Within two hours of the beginning of each shift the number of Licensed Nurses (Registered Nurses-RN's, Licensed Practical Nurses-LPN's) and the number of unlicensed nursing personnel (Certified Nurse Assistants-CNAs) directly responsible for resident care and the total hours of each per shift, will be posted in a prominent location, accessible to residents and visitors, and in a clear and readable format; -Should be typed or hand written in black legible ink; -Staffing sheets shall be maintained by the Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-01-18 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written notice of transfer/discharge to the resident and/or resident representative when three residents (Residents #10, #29 and #37), in a review of 14 sampled residents, were transferred to the hospital. The facility did not provide any other written documentation to the resident or resident representative of the reason and date for transfer/discharge, where the resident was transferred/discharged , ombudsman contact information, information on how to appeal a transfer/discharge, or how to contact the mental health advocacy group for resident with intellectual disabilities or mental illness. The facility census was 37. During an interview on 1/12/23, at 11:00 A.M., the Director of Nursing (DON) said the facility did not have a written policy for providing written notice upon transfer/discharge. There was no written document for the resident/resident representative with the reason for transfer/discharge, the effective date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-01-18 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written notice of bed hold policy to the resident and/or resident representative for three residents (Resident #10, #29 and #37 ), in a review of 14 sampled residents, when they were transferred to the hospital. The facility census was 37. Review of the facility Bed-Holds and Returns policy dated March 2017, showed the following: -Prior to transfers and therapeutic leaves, residents or resident representatives will be informed in writing of the bed-hold and return policy -1. Residents may return to and resume residence in the facility after hospitalization or therapeutic leave as outlined in this policy; -2. The current bed-hold and return policy established by the state (if applicable) will apply to Medicaid residents in the facility; -3. Prior to a transfer, written information will be given to the residents and the resident representatives that explains in detail: a. The rights and limitations of the resident regarding bed-holds; b. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record. 1 Medicare payment denial on record.
- Medicare payment denial — starting 2025-06-06 for 3 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| Ownership Data Not Available |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $448K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265474. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-07-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.