No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Marshfield Care Center For Rehab And Healthcare

800 South White Oak, Marshfield, MO 65706 · For profit - Limited Liability company · 74 certified beds · (417) 859-3701 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuse1 actual-harm citation2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0602), cited Dec 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (70%) runs well above the national median (45%)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Urgent care / clinic
1245 Banning Street
Pharmacy
1260 Spur Dr · (417) 859-5394 · Call to confirm hours
Grocery
900 W Washington St · (417) 859-2635 · Call to confirm hours
Park
915 S Marshall St · (417) 859-7660 · Typically dawn to dusk
Place of worship
1001 S White Oak Rd · (417) 468-2330

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased26.2%18.1%15.4%worse
Long-stay residents who lose too much weight2.3%5.3%5.4%better
Long-stay residents with a catheter left in their bladder0.0%1.1%0.9%better
Long-stay residents with a urinary tract infection0.6%2.3%2.0%better
Long-stay residents with depressive symptoms17.9%18.5%6.5%typical for the state — see note marked double-dagger below the table
Long-stay residents who were physically restrained1.9%0.0%0.1%worse than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury7.5%4.1%3.3%worse
Long-stay residents whose ability to walk worsened27.0%17.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication18.7%25.6%18.9%typical
Long-stay residents given the seasonal flu vaccine74.5%90.9%95.3%worse
Long-stay residents with pressure ulcers3.4%4.5%4.7%better
Long-stay residents with worsening bladder/bowel control14.8%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table14.7%23.5%17.1%better
Short-stay residents who newly got an antipsychotic medication1.4%2.2%1.4%typical
Short-stay residents given the seasonal flu vaccine46.6%63.5%79.4%worse
Long-stay hospitalizations per 1,000 resident days3.242.111.67worse
Long-stay outpatient ER visits per 1,000 resident days2.192.331.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 28 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.8%U.S. median 51.5%
Got home and stayed home
11.6%U.S. median 10.7%
Went back to hospital
0.19U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.02hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 20% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.8%CMS range 29.9–61.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.6%CMS range 7.3–17.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.851.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.35
RN hours/ resident / day
0.57
LPN hours/ resident / day
1.95
Aide hours/ resident / day
2.87
Total nurse hours/ resident / day
0.25
RN hoursweekends
69.8%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 74 beds and averages 54.0 residents a day — about 73% occupied, or roughly 20 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.87 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.95 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.47 hrs/resident/day on weekends vs 3.03 on weekdays — 18% thinner on weekends. RN hours go from 0.39 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 70% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2024-08-01)
11
at the previous standard inspection (2022-10-24)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

45 citations, most serious first. The 11 most serious are shown; the remaining 34 are one tap away and print in full.

  • Actual harm · Gcited before2025-05-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care per professional standards related to pressure ulcers (refers to localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device) for all residents when staff failed to provide wound care per physician orders, failed to update wound care orders, failed to complete full and timely assessments and monitoring of all wounds, and failed to care plan related to wounds for one resident (Resident #1) resulting in deterioration of two wounds and infection of one wound. The facility census was 46. Review of the facility policy titled, Wound Care Policy for Long-Term Care, undated, showed the following: -Purpose to ensure standardized, evidence-based would care practices that promote healing, prevent infections, and enhance quality of life for residents in long-term care settings; -This policy applied to all licensed nurses, wound care specialists, and relevant care staff providing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-07 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure all residents were treated with dignity and respect, when staff did not allow one resident (Resident #26) to eat in the dining room with other residents, talk with other residents, and smoke with other residents after the resident displayed behaviors. The facility census was 51. Review of the facility's policy titled, Resident Rights, dated 06/10/25, showed the resident has the right to a dignified existence, self-determination, and communication with and access to persons and services inside and outside the facility. Review of the facility's policy titled, Patient bill of rights as provided by the LTC (Long term care) Ombudsman Program, dated 04/22/24, showed you shall be treated with consideration, respect, and full recognition of your dignity and individuality, including privacy in treatment and in care for your personal needs. 1. Review of Resident #26 face sheet (a brief summary of the resident's medical and admission history) showed the following: -admission date of 01/28/26;-Diagnoses included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-18 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — the official record, unedited, may be distressing

    Deficiency Text Not Available

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-24 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to promote and facilitate each resident's right of self-determination when staff failed to provide timely bathing for four residents (Resident #1, #2, #3, and #4) out of a sample of seven residents. The facility census was 48. Review of the facility's policy titled, Activities of Daily Living (ADLs), dated 05/16/25, showed the following:-The facility will, based on the resident's comprehensive assessment and consistent with the resident's needs and choices, ensure a resident's abilities in ADL's do not deteriorate unless deterioration is unavoidable;-Care and services will be provided for the ADLs including bathing, dressing, grooming and oral care;-A resident who is unable to carry out activities of daily living will receive the necessary services to maintain good nutrition, grooming, and personal and oral hygiene;-The facility will maintain individual objective of the care plan and periodic review and evaluation.Review of the facility's policy titled,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-24 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to provide pharmaceutical services in a manner to ensure the proper storage, destruction, and accountability of medications when the facility did not have a process in place for timely destruction of the unused medications to ensure a clean and orderly medication room when a sample of medications for 22 residents' (Resident #5, #6, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #17, #18, #19, #20, #21, #22, #23, #24, #25, and #26) medications were located in the medication room waiting to be destroyed. The facility census was 48. Review of the facility provided policy titled Destruction of Unused Drugs, dated 06/10/25, showed the following:-All unused, contaminated, or expired prescription drugs shall be disposed of in accordance with state laws and regulations;-Drugs will be destroyed in a manner that renders the drugs unfit for human consumption and disposed of in compliance with all current and applicable state and federal requirements;-Unused, unwanted, and non-returnable medications should be removed from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-21 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to protect residents from misappropriation of property when the facility did not provide sufficient pharmaceutical services to prevent diversion of medication resulting in one staff member obtaining narcotic medications for 14 residents (Resident #21, #10, #17, #22, #14, #1, #3, #2, #6, #11, #18, #8, #12, and #20) and keeping the medication instead of stocking them in the medication cart. The census was 51.Review of the facility policy Controlled Substance Administration and Accountability, dated 06/10/25, showed the following:-It is the policy of the facility to promote safe, high quality patient care, compliant with state and federal regulations regarding monitoring the use of controlled substances;-The facility will have safeguards in place in order to prevent loss, diversion or accidental exposure;-The pharmacy maintains the supply of controlled substances in automated dispensing systems;-For patient care areas which do not utilize automated dispensing systems, daily orders for stock narcotics are filled out by the charge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-21 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a procedure to document a resident's choices regarding advanced directives (a written instruction, such as a living will, or power of attorney, recognized under state law, relating to the provision of heath care when the individual is incapacitated), when the facility failed to clearly document code status (refers to the level of medical interventions a person wishes to have started if their heart or breathing stops) in one resident's (Resident #1) chart out of 7 sampled residents resulting in staff being unable to locate the resident's code status in an emergency. The facility census was 42.Review of the facility policy tiled Communication of Code Status, revised on [DATE], showed the following information:-The facility will follow policy regarding a resident's right to request, refuse and/or discontinue medical or surgical treatment and to formulate an advance directive;-When an order is written pertaining to a resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that all residents received treatment and care in accordance with professional standards of practice when the facility staff failed to notify family and physician of fall with possible injury in a timely fashion, when staff failed to complete and document initial assessment and ongoing fall monitoring, including neurological checks (evaluates the nervous system), for one resident (Resident #2), who suffered a fall resulting in a fracture, out of 7 sampled residents. The facility census was 42.Review showed the facility did not provide a policy and procedure related to falls, fall documentation, and/or fall notifications. 1. Review of the Resident #2's face sheet (brief look at resident information) showed the following information:-admission date of 10/25/22;-Diagnoses included Alzheimer's disease, muscle weakness, high blood pressure, and respiratory failure.Review of the resident's quarterly Minimum Data Set (MDS - a federally mandated assessment tool filled out by facility staff), dated 07/24/25, showed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-10 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide pharmacy services to meet the needs of each resident when the facility failed to have ordered medications available for staff administration and failed to notify the physician of the unavailable medications resulting in three residents (Resident #1, #2, and #3) not receiving medications as ordered. The facility census was 49.Review of the facility's policy titled Medication Administration, revised 05/07/25, showed medications are administered as ordered by the physician and in accordance with professional standards of practice.1. Review of Resident #1's face sheet (brief resident profile sheet) showed the following information:-admission date of 09/05/25;-Diagnoses included multiple sclerosis (a chronic, autoimmune disease that affects the central nervous system), cardiac pacemaker (a small, implantable medical device that helps regulate the heart's rhythm by sending electrical impulses to the heart muscle), hypothyroidism (the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-09 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — the official record, unedited, may be distressing

    Deficiency Text Not Available

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement and maintain an effective infection control program when staff failed to perform hand hygiene and failed to follow Enhanced Barrier Precautions (EBP - infection control intervention designed to reduce transmission of resistant organisms that employs targeted gown and glove use during high contact resident care activities) while providing wound care for three residents (Residents #1, #2, and #3). The facility also failed to ensure staff were trained on EBP and EBP supplies and signage were available. The facility census was 46. Review of the facility policy titled Hand Hygiene, dated 04/28/22, showed the following: -The facility will provide guidelines to employees on proper handwashing and hand hygiene techniques that will aid in the prevention of the transmission of infections; -Hand hygiene should be performed before/after providing care; -Hand hygiene should be performed before/after performing aseptic task; -Hand hygiene…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 34 citations
  • Potential for harm · Dcited before2025-05-16 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility staff failed to maintain $4,000.00 cash for one resident (Resident #1) when staff had possession of the cash and could not locate the cash and provide it to the resident upon request. The facility census was 44.Review of the (undated) facility policy titled, Abuse and Neglect, showed the following:-Residents have the right to be free from verbal, sexual, physical, and mental abuse, neglect, misappropriation of resident property, exploitation, corporal punishment, and involuntary seclusion.-Misappropriation of property is defined as the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent;-Any staff member or person affiliated with this facility, including facility consultants and/or attending physician, who has witnessed or who believes that a resident has been a victim of mistreatment, abuse, neglect, or any other criminal offense shall immediately report the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards that protected food from possible contamination at all times when staff failed to ensure condiments kept in the serve-out refrigerator were not expired and when staff failed to ensure non-food contact surfaces were clean and maintained in good repair. The facility census was 48. Review showed the facility did not have a policy regarding cleaning the kitchen and/or serving station. Review of the facility's Daily Deep Cleaning Scheduled showed the following: -Tuesday: The PM [NAME] was to clean the steam table top to bottom, behind and front glass, and de-lime the steam table; -Saturday: The PM [NAME] was to clean and de-lime steam table, clean floor underneath steam table, and behind steam table from top to bottom. 1. Observation on 03/17/25, at 10:35 A.M., showed the following: -The chrome surfaces surrounding the water wells of the steam table contained debris and dried food particles; -The chrome surface surrounding the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure all allegations of abuse and neglect were reported immediately to facility management and to the State Survey Agency (Department of Health and Senior Services - DHSS) within the required two-hour time frame when staff failed to immediately report an allegation of employee to resident verbal abuse of involving one resident (Resident #1). The facility census was 48. Review of the facility's Abuse and Neglect Policy, revised September 2024, showed the following: -It is the policy of the home to prohibit resident abuse or neglect in any form, and to report in accordance with the law any incident/event in which there is cause to believe a resident's physical or mental health or welfare has been or may be adversely affected by abuse or neglect caused by another person; -If there is any allegation of abuse, then the facility must report immediately to the administrator and State Survey Agency, no later than two hours; -Abuse is any act done willfully,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-17 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to document a timely and thorough investigation of verbal abuse when staff did not begin an immediate investigation into an allegation of staff cursing at one resident (Resident #1) and failed to document interviews with multiple staff as part of the investigation. A sample of ten residents was reviewed. The facility had a census of 48. Review of the facility's Abuse and Neglect Policy, revised September 2024, showed the following: -It is the policy of the home to prohibit resident abuse or neglect in any form, and to report in accordance with the law any incident/event in which there is cause to believe a resident's physical or mental health or welfare has been or may be adversely affected by abuse or neglect caused by another person; -Within five business days of the incident, the facility must provide in its report sufficient information to describe the results of the investigation and indicate any corrective actions taken if the allegation was verified. It is important that the facility provides as much information as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to keep food safe from potential contamination when staff stacked clean dishware inside one another instead of air drying, which could potentially contaminate food served from those items, when staff failed to keep dented cans separate from other canned goods, and when staff did not wear appropriate hair net correctly. The facility census was 51. 1. Review of the 2022 Food Code, issued by the Food and Drug Administration (FDA), showed the following information: -After cleaning and sanitizing, equipment and utensils shall be air-dried or used after adequate draining before contact with food; -Items must be allowed to drain and to air-dry before being stacked or stored. Stacking wet items such as pans prevents them from drying and may allow an environment where microorganisms can begin to grow. Review of the facility's policy titled Dishwashing Machine Operation, undated, showed staff to use clean, washed hands to pull out clean racks from dishwasher, and allow to air dry before putting dishes away for storage.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-01 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident and/or the resident's representative in writing of a transfer or discharge to the hospital, including the reason for the transfer, for three residents (Resident #3, Resident #4 and Resident #30) who were selected out of a total sample of 18 residents with a facility census of 51. Review of the facility's policy titled Transfer or Discharge Documentation, revised December 2016, showed the following: -When a resident is transferred or discharged , details of the transfer or discharge will be documented in the medical record and appropriate information will be communicated to the receiving health care facility or provider; -When a resident is transferred or discharged from the facility the information documented in the medical record will include the basis for the discharge and that an appropriate notice was provided to the resident and/or legal representative. 1. Review of Resident #3's face sheet (gives brief information about the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-01 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to give written information to the resident and/or resident's representative of the facility's bed-hold policy for three residents (Resident #3, Resident #4 and Resident #30) who were transferred out to the hospital. A sample of three residents out of total sample of 18 were selected for review in a facility with a census of 51. Review of the facility's policy titled Bed Holds and Returns, undated, showed the following: -Prior to transfers and therapeutic leaves, residents or resident representatives will be informed in writing of the bed hold and return policy; -Prior to a transfer, written information will be given to the residents and the resident representatives that explains in detail the rights and limitations of the resident regarding bed-holds; the reserve bed payment policy as indicated by the state plan (medicaid residents); the facility per diem rate required to hold a bed (non-Medicaid residents), or to hold a bed beyond the state bed-hold…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-01 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility staff failed to ensure the facility was maintained in a sanitary and comfortable fashion when light fixtures in the kitchen and dining area had dead bugs present. The facility census was 51. Review showed the facility did not provide a policy regarding light fixtures. 1. Observations on 07/29/24, beginning at 9:48 A.M., and on 07/31/24, beginning at 8:49 A.M., of the kitchen and dining areas showed the following: -The light just before entering the kitchen had several dead bugs present; -The light above the refrigerator and freezer, towards the back of the kitchen, had several dead bugs present; -The two lights when entering the kitchen had several dead bugs present. During an interview on 08/01/24, at 9:00 A.M., Dietary Aide (DA) C said the following: -Ceiling lights are maintained by maintenance; -He/she doesn't know how often maintenance cleans or checks the lights; -He/she tells the Dietary Manager (DM) when he/she sees a problem with the lights. During an interview on 08/01/24, at 9:07 A.M., DA D said the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure all resident's drug regimens were free from unnecessary drugs when staff failed to provide adequate monitoring related to the administration of one resident's (Resident #148) diltiazem (used to treat high blood pressure and to control angina (chest pain) for (bradycardia-type of abnormal heart rhythm that occurs when the heart beats more slowly than normal) medication. A sample of 18 residents were reviewed in a facility with a census of 51. Review of the facility's policy titled Administering Medications, revised December 2012, showed the following: -Medications shall be administered in a safe and timely manner, and as prescribed; -Medications must be administered in accordance with the orders, including any required time frame. Review of the drug information insert for diltiazem, dated 08/02/24, showed dilitiazem hydrochloride (HCL) decreases blood pressure. Dilitiazem hydrochloride therapy and may result in symptomatic hypotension (low blood pressure). 1. Review of Resident #'148's face sheet (admission data)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility staff failed to ensure all residents were free from significant medication errors when staff failed to prime (removing the air from the needle and cartridge that may collect during giving the resident too much or too little insulin) an insulin pen for one resident (Resident #30) prior to the administration of insulin. The facility had a census of 51. Review of the facility's policy titled Insulin Administration, revised September 2014, showed the policy did not address priming insulin pens before injection. Review of the facility's policy titled Administering Medications, revised December 2012 showed the policy did not address priming insulin pens before injection. Review of the manufacturer's insert regarding NovoLog (rapid acting insulin) Flex pens, last revised on March 2008, showed the pen should be primed before each injection. The pen should be primed by the following steps: -Turn the dose selector to select two units; -Hold the pen with the needle pointing up; -Tap the cartridge gently with finger a few times to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective pest control program to control the gnat population, when multiple gnats were present in one room, with two residents (Residents #2 and Resident #37) out of a total sample of 18. The facility census was 51. Review of the facility policy titled Pest Control, revised May 2008, showed the following: -The facility shall maintain an effective pest control program; -This facility maintains an on-going pest control program to ensure that the building is kept free of insects and rodents. 1. Review of Resident #2's face sheet (admission data) showed the resident admitted to the facility on [DATE]. Review of the resident's annual assessment sheet (MDS - a federally-mandated assessment form completed by facility staff), dated 06/03/24, showed the following: -No cognitive impairment; -Resident required set up with personal hygiene. 2. Review of Resident #37's face sheet showed the resident admitted to the facility on [DATE].…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-10-24 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain an effective infection control program for all residents when the facility failed to have a program in place for the prevention of the growth of Legionella bacteria (a bacteria which causes a respiratory disease when breathing in small droplets of water in the air that contain Legionella. It can become a health concern when it grows and spreads in human-made water systems) in the facility water supply or where moist conditions existed. The facility had a census of 53. Record review of the CDC (Centers for Disease Control and Prevention) Toolkit for Legionella (also titled Developing a Water Management Program to Reduce Legionella Growth & Spread in Buildings), dated 03/25/2021, showed healthcare facilities need to actively identify and manage hazardous conditions that support growth and spread of Legionella by: -Identifying building water systems for which Legionella control measures are needed; -Assess how much risk the hazardous conditions in those water systems pose; -Apply control measures to reduce the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-24 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure all allegations of possible abuse were reported immediately to management and within two hours to the state licensing agency (Department of Health and Senior Services-DHSS) when staff received allegation of possible abuse involving three residents (Resident #29, Resident #45, and Resident #103) The facility census was 53. Record review of the facility's policy titled Abuse-Reportable Events, revised 4/21/20, showed the following: -It is the policy of this home to prohibit resident abuse or neglect in any form, and to report in accordance with the law any incident/event in which there is cause to believe a resident's physical or mental health or welfare has been or may be adversely affected by abuse or neglect caused by another person; -The willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Any act, failure to act, or incitement to act done willfully, knowingly, or recklessly through words or physical action which causes or could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-10-24 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain physicians' orders for bed rails and failed to complete ongoing assessments that included inspections and measurements to check for entrapment risk for three residents (Resident #26, #28, and #45); failed to obtain consent for use of bed rails for two residents (Resident #26 and #28); and failed to care plan the use of bed rails for one resident (Resident #28). The facility census was 53. Record review of the facility's policy titled Bed Safety, revised December 2007, showed the following: -The facility shall strive to provide a safe sleeping environment for the resident; -The resident's sleeping environment shall be assessed by the interdisciplinary team, considering the resident's safety, medical conditions, comfort, and freedom of movement, as well as input from the resident and family regarding previous sleeping habits and bed environment; -To try to prevent death/injuries from the beds and related equipment (including the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-24 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain an effective system of records of receipt and disposition of controlled medications when the facility did not maintain pharmacy receipts for accurate reconciliation and failed to reconcile discontinued controlled medications which staff kept in a locked cabinet in the medication room accessible to nurses. The facility census was 53. Record review of the facility policy titled, Discarding and Destroying Medications revised October 2014, showed: -Medication will be disposed of in accordance with federal, state, and local regulations governing management of non-hazardous pharmaceuticals, hazardous waste, and controlled substances; -All unused controlled substances shall be retained in a securely locked area with restricted access until disposed of; -Schedule II, III, IV (non-hazardous) controlled substances will be disposed of in accordance with state regulations and federal guidelines regarding disposition of non-hazardous controlled medication, The facility may contract with a DEA registered collector for proper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-24 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure that all allegations of possible abuse were thoroughly and timely investigated when staff failed to document investigations of alleged abuse involving two residents (Resident #29 and #103). The facility census was 53. Record review of the facility's policy titled Abuse-Reportable Events, revised 4/21/20, showed the following: -When an employee becomes aware of an allegation or suspicion of abuse the employee should immediately report the allegation or suspicion to the charge nurse on the unit on which the resident resides immediately; -The charge nurse will assess the resident or residents; -Notify the Administrator or the person on-call, if after hours. The person on-call will notify the Administrator; -Begin taking written statements from the person reporting the allegation or suspicion and any witnesses including staff, family, and/or residents. In certain situations, the person writing the information, along with the person making the statement, if at all possible, and a witness to the dictated statement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-24 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This deficiency is uncorrected. For previous examples, please refer to the Statement of Deficiencies dated 11/10/2022. Based on record review and interview, the facility failed to provide care and services in accordance with standards of practice and the resident's care plan, when staff failed to obtain a urine sample timely for one resident (Resident #2) resulting in a delay in antibiotic treatment. The facility census was 49. Record review of the facility's policy titled Lab and Diagnostic Test Results-Clinical Protocol, revised September 2012, showed the following: -The physician will identify and order diagnostic and lab testing based on diagnostic and monitoring needs; -The staff will process test requisitions and arrange for tests; -The laboratory, diagnostic radiology provider, or other testing source will report test results to the facility; -A nurse will review all results; -If the staff who first receive or review lab and diagnostic test results cannot follow the remainder of this procedure for reporting and documenting the results and their implications, another nurse in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff consistently documented urine output as ordered and care planned for two residents (Resident #28 and Resident #45) who had catheters (a sterile tube inserted into the bladder to drain urine). The facility census was 53. Record review of the facility's policy titled Urinary Catheter Care, revised September 2014, showed the following: -The purpose of the procedure is to prevent catheter-associated urinary tract infections (UTI); -Input/Output: Observe the resident's urine level for noticeable increases or decreases. If the level stays the same, or increases rapidly, report it to the physician or supervisor; -Maintain an accurate record of the resident's daily output, per facility policy and procedure. 1. Record review of the Resident #28's face sheet (admission data) showed the following: -admission date of 8/25/21; -Diagnoses included retention of urine (difficulty urinating and completely emptying the bladder) and chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-24 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interview, the facility failed to have a physician's order indicating where and when the resident was to go to dialysis (a process of cleaning the blood by a special machine, necessary when the kidneys are not able to filter the blood) treatment and failed to monitor the resident before and after dialysis , including bruit and thrill (a bruit is a rumbling sound that you can hear and a thrill is a rumbling sensation that you can feel for good blood flow rate), for one resident (Resident #31). The facility had a census of 53. Record review of the facility policy titled, Dialysis-General Guidelines and Management, dated 5/2017, showed the following: -Dialysis residents will receive dialysis services as per physician orders and will be monitored accordingly; -Monitor for signs and symptoms of access site for infection or occlusion by bruit/thrill observations or central line observations of possible swelling or redness to the area; -Monitor for signs and symptoms of bleeding from access site. 1. Record review of Resident's #31 face sheet (a document that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-24 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide laboratory services as ordered by the physician, when staff failed to obtain a STAT (immediate) lab timely for one resident (Resident #1). The facility census was 49. Record review of the facility's policy titled Lab and Diagnostic Test Results-Clinical Protocol, revised September 2012, showed the following: -The physician will identify and order diagnostic and lab testing based on diagnostic and monitoring needs; -The staff will process test requisitions and arrange for tests; -The laboratory, diagnostic radiology provider, or other testing source will report test results to the facility; -A nurse will review all results. Record review of Laboratory A's agreement, undated, showed the following: -STAT eligible listing includes basic metabolic panel (BMP-a blood test that gives doctors information about the body's fluid balance, levels of electrolytes and how well the kidneys are working), complete blood count (CBC-a set of laboratory tests to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-24 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain radiology services timely to meet the needs of two residents (Resident #3 and #4) when the physician ordered STAT (without delay - immediate) x-rays. The facility census was 49. Record review of the facility's policy titled Lab and Diagnostic Results - Clinical Protocol, revised 12/2012, showed the following: -The physician will identify and order diagnostic and lab testing based on diagnostic and monitoring needs; -The staff will process test requisitions and arrange for tests. Record review of the Laboratory A's service schedule, undated, showed the following: -Facility will give provider reasonable notice of required laboratory work; -On-call emergency laboratory services (STAT)-provider shall be available until 8:00 P.M. Monday through Friday and on weekends and holidays from 8:00 A.M. to 8:00 P.M. for STAT laboratory tests. Provider will complete all STAT tests within five hours of facility's emergency laboratory services request from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-24 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain completed and accurate records when staff failed to document an assessment of change in condition and contact of the responsible party regarding the change of condition for one resident (Resident #48) when staff sent the resident out to the hospital emergency room for evaluation. The facility census was 53. 1. Record review of Resident #48's face sheet showed the resident admitted to the facility on [DATE]. Record review of the resident's quarterly Minimum Data Set (MDS - a federally mandated resident assessment tool completed by facility staff), dated 7/10/22, showed the following: -Cognitively intact; -Diagnoses included debility, congestive heart failure (CHF - a condition in which the heart can't pump enough blood to the body's other organs), hypertension (high blood pressure), depression, and anxiety. Record review of the resident's progress not, dated 8/26/2022, at 12:31 P.M., showed a nurse documented the following:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-11-07 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to document a complete and accurate Minimum Data Set (MDS) assessment (a federally mandated assessment instrument) by not accurately coding indwelling catheters, Bilevel Positive Airway Pressure (BiPAP, non-invasive form of therapy for patients suffering from sleep apnea), and restraints for three of 13 sampled residents (Residents #14, #41 and #50). The facility census was 52. The facility did not provide a policy on completing the MDS. 1. Review of the Resident Assessment Instrument (RAI) User's Manual used to help skilled nursing center staff in gathering definitive information on a resident's strengths and needs, which must be addressed in an individualized care plan showed an external catheter is defined as a device attached to the shaft of the penis like a condom for males or a receptacle pouch that fits around the labia majora for females and connected to a drainage bag. Review of Resident #41's admission MDS, dated [DATE], showed staff assessed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-11-07 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staff administered medications with a medication error rate of less than 5 percent (%). Facility staff made three medication errors out of 25 opportunities, resulting in a medication error rate of 12%. This effected three of 13 sampled residents (Residents #33, #38, and #153). The facility census was 52. Review of the facility's policy on Medication and Treatment Orders revised on July 2016, showed: - Orders for medications and treatments will be consistent with principles of safe and effective order writing; - The policy did not reference the five checks of medication administration which include the right resident, right time and frequency of administration, right dose, right route, and right drug; - The policy did not reference the administration of medications. Review of the dosage instructions for Novolog flex pen insulin's website, showed: - Keep the needle in the skin for at least 6 seconds, and keep the push-button pressed until the needle has been pulled out from the skin to ensure correct dose…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-11-07 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staff destroyed and did not store an expired bottle of liquid Ativan (often used at end of life and to treat anxiety), a Schedule IV medication (has a low potential for abuse relative to the schedule III medications) that had been discontinued for one resident (Resident #21), failed to ensure staff destroyed and did not store eye medication for an expired resident, failed to ensure staff did not store their personal belongings and medications in the nurses' medication cart when staff's insulin pen lay next to a resident's narcotic pain medication that was not secured in the locked compartment of the cart for one resident (Resident #44), failed to obtain Tramadol (a narcotic-like pain reliever) from the emergency kit one dose at a time when staff pulled three doses and failed to label the individual envelopes with the date and failed to secure the envelopes in the locked compartment of the medication cart for one resident (Resident #7), and failed to ensure they kept the medication room refrigerator that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-11-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff provided care in a manner to prevent infection or the possibility of infection when they failed to assure all staff used personal protective equipment (PPE, equipment worn to minimize exposure to a variety of hazards examples include gloves, gowns, and masks) correctly for one sampled resident who was on contact isolation precautions for Methicillin-resistant Staphylococcus aureus (MRSA, a bacterium that causes infections in different parts of the body), did not use proper hand washing techniques including washing their hands upon entering and exiting resident rooms, failed to wash their hands and change gloves during incontinent care. This affected three of 13 sampled residents (Residents #20, #34, #41) and one additional sampled resident (Resident #203). The facility census was 52. Review of the Center for Disease Control and Prevention (CDC) guidelines provided by the facility showed: - Contact isolation precautions should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-11-07 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement, follow, and monitor a facility-wide antibiotic stewardship program. The facility census was 52. 1. Review of the facility's Antibiotic Stewardship Program policy, dated December 2016, showed: - The purpose of the Antibiotic Stewardship Program is to monitor the use of antibiotics in our residents; - Antibiotic usage and outcome data will be collected and documented using a facility-approved antibiotic surveillance tracking form. The data will be used to guide decisions for improvement of individual resident antibiotic prescribing practices and facility-wide antibiotic stewardship. - As a part of the facility's Antibiotic Stewardship Program, all clinical infections treated with antibiotics will undergo review by the Infection Preventionist (IP), or designee. - The IP or designee will review antibiotic utilization as part of the Antibiotic Stewardship Program and identify specific situations that are not consistent with the appropriate use of antibiotics. The facility was not able to provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-11-07 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to inform two additional residents (Residents #27 and #49) when changes were made to his/her Medicare coverage prior to the end of service date. The facility census was 52. The facility did not provide a policy for the procedure for completing and presenting residents and/or their responsible parties with the Notice of Medicare Non-Coverage (NOMNC) form when changes when made to their Medicare coverage. 1. Review of Resident #27's NOMNC service notice showed: - Skilled nursing services ended 7/16/19; - The notice was not signed by the resident or the resident's representative and was dated 11/5/19. 2. Review of Resident #49's NOMNC service notice showed: - Last covered day for skilled services was 10/16/19; - The notice was signed by the resident and dated 11/5/19. 3. During an interview on 11/7/19, at 11:00 A.M., the Social Services Director said she did not know she needed to complete a NMNOC when a resident stopped receiving skilled nursing services. She was told she only had to provide the form when the resident went off…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-11-07 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow their restraint policy for one of 15 sampled residents (Resident #14), when staff did not obtain specific physician's orders for restraint use and did not follow a restraint re-evaluation system. The facility census was 52. 1. Review of the facility's Use of Restraints policy revised April 2017, showed: - Physical Restraints are defined as any manual method or physical or mechanical device, material or equipment attached or adjacent to the resident's body that the individual cannot remove easily, which restricts freedom or movement or restricts normal access to one's body. - Restraints shall only be used upon the written order of a physician to include: the specific reason for the restraint and how the restraint will be used to benefit the resident's medical symptom; the type of restraint and period of time for restraint use. - Restrained individuals shall be reviewed at least quarterly to determine whether they are candidates for restraint reduction, less restrictive methods of restraints, or total…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to assure they provided care and treatment in accordance with professional standards of practice when staff failed to follow physicians' orders and provide wound care for two residents (Resident #27 and #22) of 13 sampled residents. The facility census was 52. Review of the facility's policy titled Pressure Ulcers revised July 2017, showed: - Definitions: Pressure Ulcer (UP), refers to localized damage to the skin and/or underlying tissue usually over a bony prominence or related to a medical or other device - Stage I UP: Non-blanchable erythema (reddening of the skin), of intact skin; - Stage II UP: Partial -thickness skin loss with exposed dermis; - Stage III UP: Full-thickness skin loss; - Stage IV UP: Full-thickness skin and tissue loss; - Unstageable UP: Obscured full-thickness skin and tissue loss - An unstageable UP appears as full-thickness skin and tissue loss with exposed or directly palpable fascia, muscle, tendon, ligament,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to implement measures to treat and prevent pressure ulcers (UP, injuries to skin and underlying tissue resulting from prolonged pressure on the skin) when staff did not document a new UP and implement measures to ensure treatment was provided and did not inform direct care staff for one of 13 sampled residents (Resident #20). The facility census was 52. Review of the facility's undated policy titled Wound Documentation Must Include, showed: - Location: Where is the wound located; - Size: Estimate size of lesion in centimeters (cm); - Exudate: Estimate drainage amount, type, color, and odor; - Tissue type in wound bed: Estimate the percentage; - Periwound: Intact skin tissue that surrounds the open wound. Review of the facility's policy titled Pressure Ulcers revised July 2017, showed: - Definitions: UP, refers to localized damage to the skin and/or underlying tissue usually over a bony prominence or related to a medical or other device; -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews, the facility failed to provide care to prevent urinary tract infections (UTIs) for a resident with an indwelling catheter when staff failed to follow their policy and inform the resident's physician when blood was noted in the urinary drainage bag and blood was visible on disposable wipes when staff provided catheter care and the resident complained of burning at the catheter insertion site when the resident has a history of UTIs, failed to ensure the catheter bag and tubing did not touch the floor and staff failed to provide catheter care in a way to prevent infections for one of 13 sampled residents (Residents #41). The facility census was 52. Review of the facility's policy titled Catheter Care Urinary, revised September 2014, showed: - Purpose: To prevent UTI in those residents with an indwelling catheter; - Use standard precautions when handling or manipulating the catheter, tubing, or drainage bag; - Be sure the catheter tubing and drainage bag are kept off the floor; - Empty the drainage bag regularly using a separate,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-07 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview and record review, the facility failed to ensure they documented the administration of their controlled substances to ensure the narcotic count and the Controlled Substance Record were accurate which affected two of 13 sampled residents (Resident #44 and #27).The facility census was 52. 1. Review of the facility's policy titled Controlled Substances, revised December 2012, showed: - The facility shall comply with all laws, regulations, and other requirements related to handling, storage, disposal, and documentation of Schedule II and other controlled substances; - Controlled substances must be stored in the medication room in a locked container, separate from containers for any non-controlled medications; - If the controlled substance count is correct, an individual resident Controlled Substance Record must be made for each resident who will be receiving a controlled substance; - The policy did not include immediately after a dose is administered, the staff administering the medication should enter all the required information on the to Controlled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-07 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide a safe and effective medication administration system that was free of significant medication errors for one out of 13 sampled residents when staff did not follow the manufacturer's guidelines and administered an insulin pen without priming the pen prior to insulin administration and failed to hold the insulin pen against the skin for 6 seconds for one resident (Resident #33). The facility census was 52. 1. Review of the facility's policy on Medication and Treatment Orders revised on July 2016, showed: - Orders for medications and treatments will be consistent with principles of safe and effective order writing; - The policy did not reference the five checks of medication administration which include the right resident, right time and frequency of administration, right dose, right route, and right drug - The policy did not reference the administration of medications. Review of the dosage instructions for Novolog Flex pen insulin's website, showed: - Keep the needle in the skin for at least 6 seconds,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 2 Medicare payment denials on record.

  • Medicare payment denial — starting 2025-07-05 for 6 days
  • Medicare payment denial — starting 2024-10-24 for 7 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
MARSHFIELD SNF OPERATIONS LLCOrganizationDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2025
BRUCE, LELANDIndividualDIRECT OWNERSHIP INTERESTsince 07/01/2025
STRAWBERRY FIELDS REIT INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2025
STRAWBERRY FIELDS REIT LTDOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2025
TIDE HEALTH GROUP LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 07/01/2025
GAYTAN, LUCYIndividualINDIRECT OWNERSHIP INTERESTsince 07/01/2025
HIXSON, BROOKEIndividualINDIRECT OWNERSHIP INTERESTsince 07/01/2025
THUET, DANIELIndividualINDIRECT OWNERSHIP INTERESTsince 07/01/2025
GUBIN, MOISHEIndividualMANAGING CONTROL - GOVERNING BODYsince 07/01/2025
ALUMNO, MARTINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2025
QUINTON, ALEXANDRIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2025
RAMOS, BRIANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2025
STRAWBERRY FIELDS REALTY LPOrganizationGENERAL PARTNERSHIP INTERESTsince 07/01/2025
800 SOUTH WHITE OAK ROAD, LLCOrganizationADP OF THE SNFsince 03/25/2026

CMS files one row per role, so the 19 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.1M
Net patient revenuemost recent cost report
-11.6%
Operating marginrevenue minus expenses
$626K
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 63%Medicare 5%Other / private 32%

This home reported $626K paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$259per resident / day
operating cost
$7,880per month
≈ monthly operating cost
$232per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265577. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-08-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next