Maple Lawn Nursing Home
1410 West Line Street, Palmyra, MO 63461 · Government - County · 110 certified beds · (573) 769-2213 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 5 actual-harm citations
- a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $74,653 in federal fines (most recent 2025-12-15)
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (65%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 29.6% | 18.1% | 15.4% | worse |
| Long-stay residents who lose too much weight | 1.9% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.2% | 1.1% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 3.4% | 2.3% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.9% | 18.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 5.8% | 4.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 21.4% | 17.4% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 10.8% | 25.6% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 91.8% | 90.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.5% | 4.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 13.3% | 17.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.2% | 23.5% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 4.0% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 73.1% | 63.5% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 13.7% | 26.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 25.0% | 13.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.43 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.06 | 2.33 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
30.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 32 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 41.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 39 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 34% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 30.2%CMS range 18.3–45.5 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.1%CMS range 7.0–15.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 41.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 33.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 25.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 91.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.8%CMS range 5.3–13.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.97 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 110 beds and averages 63.2 residents a day — about 57% occupied, or roughly 47 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.06 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.29 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.63 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.68 hrs/resident/day on weekends vs 4.21 on weekdays — 13% thinner on weekends. RN hours go from 0.33 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 65% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
44 citations, most serious first. The 15 most serious are shown; the remaining 29 are one tap away and print in full.
- Actual harm · G2025-12-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff provided adequate nutrition, monitored consumption, monitored or identify weight loss, completed assessments or notified the resident's provider or dietitian of weight loss, and did not evaluate the resident's care plan or initiate interventions to prevent further weight loss for one resident (Resident #14) in a sample of 17 residents. Review of the resident's weight records showed the resident lost 21.8 lbs. since 06/04/25, which was an 11.86 percent (%) weight loss in six months. The resident lost 15.2 lbs. since 10/01/25 (no weight for November documented) which was an 8.5% weight loss in two months. The resident experience significant weight loss with no staff identification, evaluation, notification, or intervention. The facility census was 59. Review of the facility's policy Documentation for weights, undated, showed:-Upon admission all residents will have their weight obtained and recorded in their medical record for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-12-15 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility staff failed to ensure a resident with dementia (Resident #14), in a review of 17 sampled residents received high-quality, compassionate, and individualized care that supports his/her dignity, well-being, and independence, while addressing the unique challenges posed by dementia. The facility failed to find the root cause and triggers for a resident's behavior and initiate non-pharmacological Interventions, use effective communication strategies, and provide appropriate guidance to staff for managing behavioral symptoms. The resident experienced lethargy, weight loss, physical altercations, agitation, and new skin breakdown. The facility census was 59. Review of the facility's policy, Dementia Care for Long-Term Care Facility, undated, showed the following:-The purpose of this policy is to ensure that all residents with dementia in this long-term care facility receive high-quality, compassionate, and individualized care that supports their dignity,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-03-04 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (Resident #1), in a review of nine sampled residents, was free from verbal abuse. The resident reported staff (Licensed Practical Nurse (LPN) D) raised his/her voice and told the resident to come on, come on while the resident tried to wheel himself/herself to the bathroom in a wheelchair. Resident #1, who had a diagnosis of aphasia (language disorder that affects a person's ability to communicate effectively), tried to communicate specific needs to LPN D, and when LPN D was not understanding what the resident was trying to say, the resident reached out to touch LPN D's hand so he/she would listen to the resident. LPN D continued to yell at the resident and threaten to call the police. The resident said the verbal abuse made him/her upset and scared of LPN D. The facility census was 63. Review of the facility policy for Abuse, Neglect and Reporting Reasonable Suspicion of a Crime, with a revision date of 02/03/22, showed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-20 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Refer to event id 84PV12 Based on observation, interview and record review, the facility failed to ensure two residents (Resident #1 and #3), received medications as ordered by the physician upon admission to the facility. Resident #1 did not receive medications due to some medications not being available from the pharmacy and because staff failed to accurately transcribe some medications from the resident's hospital discharge orders to the resident's medication administration record (MAR). Apixaban (blood thinner) was omitted from the MAR for 1/31/24 and 2/1/24 through 2/5/24 (10 missed doses). The resident subsequently had a decline which sent him/her to the hospital where he/she was diagnosed with a stroke. Staff omitted cefuroxime (antibiotic used to treat pneumonia) and amiodarone (treats irregular heartbeat) from the resident's MAR on 1/31/24 and entered on the MAR on 2/1/24 through 2/5/24 to be administered once a day instead of the ordered dose of twice a day (five doses of each medication were missed).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-12 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two residents (Resident #1 and #3), received medications as ordered by the physician upon admission to the facility. Resident #1 did not receive medications due to some medications not being available from the pharmacy and because staff failed to accurately transcribe some medications from the resident's hospital discharge orders to the resident's medication administration record (MAR). Apixaban (blood thinner) was omitted from the MAR for 1/31/24 and 2/1/24 through 2/5/24 (10 missed doses). The resident subsequently had a decline which sent him/her to the hospital where he/she was diagnosed with a stroke. Staff omitted cefuroxime (antibiotic used to treat pneumonia) and amiodarone (treats irregular heartbeat) from the resident's MAR on 1/31/24 and entered on the MAR on 2/1/24 through 2/5/24 to be administered once a day instead of the ordered dose of twice a day (five doses of each medication were missed). Insulin glargine-yfgn…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-12-15 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food service equipment/surfaces were appropriately cleaned under sanitary conditions in accordance with professional standards for food service safety. The facility census was 59.Record review of the facility's Guideline & Procedure Manual, 2011 Edition, showed the following:-Clean Equipment - All equipment used in food preparation is clean and sanitary. Equipment is washed, rinsed and sanitized after each use. Food contact surfaces are sanitized before they are used with a cleaning cloth that is stored in a sanitizer solution between uses;-Cleaning Rotation - Items cleaned daily (stove top), items cleaned weekly (hood/filters, shelves, ovens), Items cleaned monthly (walls);-Sanitation of Dining and Food Service Areas - The dining services manager will record the necessary cleaning and sanitation tasks for the department, all staff will be trained on the frequency of cleaning, a cleaning schedule will be posted for all cleaning tasks;-Cleaning Instructions (range) - Wipe the outside surface and burner…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-12-15 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop complete policies and procedures to monitor the facility's water system and implement the facility policy to monitor for Legionella (a bacterium that can cause a serious type of pneumonia called Legionnaires' Disease (a bacterial disease commonly associated with water-based aerosols) in persons at risk) control that included specific control parameters based on Center for Disease Control and Prevention (CDC) and American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE)) standards. The facility failed to ensure staff performed proper infection control practices when providing care to one resident (Resident #32), in a review of 17 sampled residents sampled, and for one additional resident (Resident #56). The facility failed to handle linens in a way to prevent contamination. The facility census was 59. 1. Review of the Centers for Medicare and Medicaid Services (CMS) Survey and Certification (S&C) letter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-15 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were awakened according to their preferences or according to how they were feeling that morning for one resident (Resident #57), in a review of 17 sampled residents, and three additional residents (Resident #14, #9 and #29). Per staff interview, for facility convenience, the facility had developed a get up list and early morning shower list for specific residents. This schedule was not consistent with the residents' plan of care. The facility census was 59. Review of the facility policy, Your Rights and Protections as a Nursing Home Resident, undated, showed the following:-As a nursing home resident, you have certain rights and protections under Federal and state law that help ensure you get the care and services you need; -You have the right to make your own decisions;-At a minimum, Federal law specifies that nursing homes must protect and promote the following rights of each resident;-Be Treated with Respect: You have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-15 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure independently motorized exhaust ventilation units were free from a buildup of dust/debris. The census was 59. 1. Observations on 12/10/25 from 6:30 A.M. to 2:41 P.M., during the life safety code tour of the facility, showed the following:-In the men and women bathrooms at the main entrance, the vent covers on the independently motorized ventilation units were covered with a moderate to heavy buildup of dust/debris;-In the A-Hall shower room, the vent cover on the independently motorized ventilation unit was covered with a moderate to heavy buildup of dust/debris;-In room A-02 bathroom, the vent cover on the independently motorized ventilation unit was covered with a moderate buildup of dust/debris;-In room A-03 bathroom, the vent cover on the independently motorized ventilation unit was covered with a moderate buildup of dust/debris;-In room A-04 bathroom, the vent cover on the independently motorized ventilation unit was covered with a moderate buildup of dust/debris;-In the C-Hall central bath, the vent cover on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-15 · tag F0605 — failed to not use drugs as a restraint — patternPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete a comprehensive assessment, including a review of the clinical rationale and approved indication for use of psychotropic medications, for three residents (Residents #14, #69, and #41) with a diagnosis of dementia, in a review of five residents selected for review of unnecessary medications, prior to utilizing anti-psychotic medications to treat the residents' behaviors. The facility failed to consistently identify and implement non-pharmacological interventions to address the residents' behaviors. The facility failed to conduct a gradual dose reduction (GDR) or provide documentation a GDR was clinically contraindicated for one resident's (Resident #14) antidepressant medication. The facility census was 59.Review of the facility's policy Psychotropic Medication, dated 10/16/24, showed the following:-Our facility will make every effort to comply with state and federal regulations related to the monitoring and use of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-15 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure staff training needs, as identified in the facility assessment, were met for four certified nurse assistants (CNA)s, in a review of five CNAs who were employed by the facility for over one year. Review showed the staff failed to complete the required 12 hours of training per year as required to maintain their certification, including dementia management and resident abuse prevention training. The facility census was 59. Review of the facility Assessment, dated 11/20/25, showed the following education requirements:-Resident Rights on hire, annually and as needed;-Abuse, neglect, and exploitation on hire, annually and as needed;-Infection Control on hire, annually and as needed;-Changes in Condition as needed.-Staff shall complete education to maintain their certifications/licenses. 1. Review of CNA HH's employee file showed his/her hire date as 11/13/17. Review of CNA HH's training record dated 12/01/24-12/15/25, showed he/she did not complete any training during that period. The facility did not have any other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-15 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed follow facility's policy/procedure to notify the physician for one resident (Resident #10), in a review of 17 sampled residents, after the resident fell on the weekend and hit his/her head. The facility also failed to timely notify Resident #10's physician after the resident presented with a change in condition. The facility census was 59.Review of the facility's policy for contacting the physician, dated 10/16/24, showed the following:-The purpose of this policy is to give guidelines to nursing staff on contacting resident physicians or the on-call physician:-Notification of physicians in non-emergent situations: -Nursing staff will fax the physician to relay reports or status change information regarding the resident. Staff will send faxes to the physician's office and ensure to include all pertinent information for the physician to be able to respond; -If no return call or fax is received from the physician's office by 4:00 P.M., the nursing staff will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report injuries of unknown origin for one resident (Resident #7), who was found to have bruising and blood on his/her body, in a review of 17 sampled residents, and failed to report bruises of unknown origin for one additional resident (Resident #57). The facility census was 59. Review of the facility's policy, Abuse and Neglect, dated 2025, showed the following: -Injuries of Unknown Origin: Defined as an injury that was not observed and/or the injury could not be explained. The injury is suspicious because of the extent of the injury or the location of the injury (e.g., the injury is located in areas that are not normally vulnerable to trauma), or the number of injuries observed on a resident at one time, or the reoccurrence of injuries over time (pattern identified); -All facility staff are required to immediately report suspicion/allegations of any type of abuse directly to the Administrator or designee. The Administrator will then report suspicion/allegations of abuse to the Missouri Department of Health and Senior…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-15 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a significant change in status assessment (SCSA) Minimum Data Set (MDS), a federally mandated assessment instrument required to be completed by facility staff, for two residents ( Residents #14 and #9), in a review of 17 sampled residents, within 14 days after the facility determined, or should have determined, there had been a significant change in the resident's physical or mental condition which had an impact on more than one area of the residents' health status and required interdisciplinary review and/or revision of the care plan. The facility census was 59.Review of the Long-Term Care Facility Resident Assessment Instrument (RAI) User's Manual, version 3.0 showed a significant change is a decline or improvement in a resident's status that:-Will not normally resolve itself without intervention by staff or by implementing standard disease-related clinical interventions and is not self-limiting;-Impacts more than one area of the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct and document a thorough nursing assessment of one resident (Resident #41), in a review of 17 sampled residents, when staff found the resident with a change in condition and was unresponsive. Staff failed to follow facility policy to immediately contact 911 when the resident had an emergent situation and was found unresponsive. The facility census was 59.Review of the facility's policy for contacting the physician, dated [DATE], showed the following:-The purpose of this policy is to give guidelines to nursing staff on contacting resident physicians or the on-call physician:-Notification of Physician in emergent/life threatening situations; -If a resident is having an acute change in condition, you must call the office and not fax. -Residents that are full code and have an emergent situation, the staff will call 911 and then notify the appropriate physician on duty, the family and the registered nurse (RN) on duty. -If a resident is a do not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 29 citations
- Potential for harm · D2025-12-15 · tag F0728 — failed to protect against nurse-aide misconduct — isolatedEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to ensure one nurse aide (NA) completed a state-approved training program within four months of hire. The facility census was 59. 1. Review of NA D's employee file showed a hire date of 02/18/25. Review of NA D's payroll showed the employee worked 205 hours as a NA from 11/12/25 to 12/15/25. Review of the facility's schedule for 12/11/25, showed NA D was scheduled for 11:00 P.M.-7:30 A.M. as a NA. During an interview on 12/16/25, at 4:00 P.M., NA D said he/she worked at the facility as an NA for since February 2025. He/She completed a training program but had not passed his/her test. During an interview on 12/09/25, at 11:30 A.M., the Administrator said NA D took the training course but failed the test twice. NA D was scheduled to test again. During an interview on 12/10/25 at 2:59 P.M., the Director of Nursing (DON) said NA D was not certified. NA D has worked as an NA since February 2025. NA D passed his/her class but failed the test. She did not know NA D could not work past four months if he/she was not certified.
- Potential for harm · D2025-12-15 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain an infection prevention and control program (IPCP) that included a functional antibiotic stewardship program that monitored antibiotic use for two residents (Resident #2 and #32), in a review of 17 sampled residents. The facility had not had a designated Infection Preventionist or an active antibiotic stewardship program with tracking of infections or antibiotic use since November 2025. The facility census was 59. Review of the facility's policy, Antibiotic Stewardship, dated 10/15/24, showed the following: -Purpose: To ensure proper use of antimicrobials including appropriate treatment, duration of treatment and indication as well as ensuring that antibiotics are not used when contraindicated;-Policy: Nursing staff will not request antibiotics from attending physicians; -Culture shall be obtained when possible prior to antibiotics on all residents. Nursing will request cultures (for example, for urine or sputum) if a physician orders antibiotics without them; -When culture reports return to the facility, nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-03 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure inventories of schedule II narcotic controlled substance medication (substances in this schedule have a high potential for abuse which may lead to severe psychological or physical dependence) and schedule IV and V narcotic controlled substance medications, were reconciled by at least two qualified staff to ensure accountability for ten residents (Resident #4, 9, 5, 7, 8, 10, 6, 11, 12 and 13) that had narcotics held in the A-hall medication cart each shift per policy. The facility census was 61. Review of the facility policy, Accountability of Controlled Substances, revised 11/27/24, showed the following: -The controlled substance count is completed at the start of each shift; the charge nurse is responsible for counting all controlled substances and for signing the narcotic sheet;-Two nurse signatures (two Licensed Practical Nurses (LPN), two Registered Nurses (RN), or one LPN and one RN, or one nurse (LPN/RN and one Certified Medication Technician (CMT) must sign off on each narcotic count sheet;-By…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their policy on reporting allegations of abuse to the state agency immediately, but no later than two hours after the allegation was made for one resident (Resident #1), in a review of eight sampled residents. Resident #1 reported an allegation of abuse to Certified Nurse Aide (CAN) A on 06/15/25. CNA A reported the allegation to his/her charge nurse, Licensed Practical Nurse (LPN) D, who also reported the allegation to Registered Nurse (RN) B. No staff reported the allegation to the Director of Nursing (DON) or the Administrator until four days later. Additionally, when the administrator became aware of the allegation on 06/19/25 at 10:45 A.M., she did not notify the state agency of the allegation until 1:12 P.M. (greater than two hours). The facility census was 65. Review of the facility policy for Abuse, Neglect and Reporting Reasonable Suspicion of a Crime, with a revision date of 02/13/25, showed the following: -It is the policy of this facility to protect the rights of all residents to be free from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-25 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide evidence that allegations of abuse were thoroughly investigated, per facility policy, for one resident (Resident #1), in a review of eight sampled residents. The facility census was 65. Review of the facility policy for Abuse, Neglect and Reporting Reasonable Suspicion of a Crime, with a revision date of 02/13/25, showed the following: -It is the policy of this facility to protect the rights of all residents to be free from mistreatment, abuse, neglect, injuries of unknown sources and misappropriation or stealing of resident property or money; -Sexual Abuse is defined as, but not limited to, sexual harassment, sexual coercion, or sexual assault; -Investigations of Abuse/Neglect: a. The facility will ensure that all alleged reports of mistreatment, neglect or abuse, injuries of unknown source and misappropriation of resident property are investigated; b. The Human Resources Director is responsible for investigations of alleged abuse by an employee or staff member; h. The documented contents of the investigation will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-12-27 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a licensed nursing home administrator was employed by the facility. The facility census was 62. Review of the most current Facility Assessment, dated [DATE], showed the following: -Licensed beds: 109; -Average daily censes: 53; -23 residents required extensive assistance of two or more staff for activities of daily living (ADLs); -Services required: assistance with ADLs, transfers, ambulation, restorative nursing, bowel and bladder training programs, incontinence prevention and care, catheter and colostomy care, pressure injury prevention and care, managing medical conditions and medication related issues, medication administration, pain assessment and management, physical, occupational, speech and respiratory therapy, management of braces and splints, nutrition, specialized diets, intravenous nutrition, tune feeding, person centered, directed care, psychosocial and spiritual support and dementia specialized care; -Administrative staff personnel…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report an injury of unknown origin for one resident (Resident #1), in a review of five sampled residents. The census was 52. Review of the facility policy, Abuse/Neglect and Reporting Reasonable Suspicion of a Crime, last revised 1/5/17 showed: -It is the policy of the facility to protect the right of all residents to be free from mistreatment, abuse, neglect and injuries of unknown sources; -All allegations of mistreatment, abuse or neglect, and injuries of unknown sources will be reported and thoroughly investigated; -It is the responsibility of each covered individual who is an owner, operator, employee, manager, agent or contractor of the facility to report an incident or situation which may be considered a reasonable suspicion of a crime; -There are two specific time period limits which will be followed, depending on the seriousness of the event that leads to the reasonable suspicion report: -Serious Bodily Injury-within two hours; -All others-within 24 hours: If the events do not result in serious bodily injury to a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-02 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store and prepare food in accordance with professional standards for food service safety. Staff failed to properly thaw potentially hazardous foods in order to prevent cross contamination to other food items. Staff failed to discard food that was expired or showed visible signs of deterioration, failed to store and handle food products to maintain quality and free from potential contaminants, and failed to label and date opened food items. Staff failed to ensure foodware and drinkware was handled appropriately and protected from moisture, debris, and other contaminants and surfaces and equipment were properly cleaned and sanitized. Staff failed to ensure hygienic practices when preparing and serving food and beverages to residents and employ proper hand hygiene and surface sanitization practices. Staff failed to ensure an adequate air gap was present at the drain for three of the facility's five ice machines to prevent possible backflow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-02 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow professional standards of practice for one resident (Resident #8), in a review of 15 sampled residents and for two additional residents (Resident #23 and #52). Staff failed to correctly apply a splint per physician's orders for Resident #8, failed to follow medication administration guidelines for Resident #23, and failed to follow physician's orders and medication guidelines to rinse the mouth following administration of an inhaled medication for Resident #52. The facility census was 51. 1. Review of Resident #8's physician orders, dated 6/15/23, showed the resident was to have both hand splints/palm protectors on while in bed, off when the resident was out of bed, apply and monitor each shift. Review of the resident's care plan, dated 6/22/23, showed the following: -Provide gentle passive range of motion of both hands; -Put both hand splints/palm protectors on the resident while he/she was in bed, remove the resident's hand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-02 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to check two dependent residents (Residents #5 and #32) for incontinence according to their plan of care, and failed to provide complete incontinence care to one resident (Resident #17) in a review of 15 sampled residents,. The facility census was 51. Review of the facility policy, Perineal Care, dated 01/26/11, showed the following: -Perineal care is the washing of the genital and rectal areas of the body. Perineal care is usually called peri care; -Peri care prevents skin breakdown of the perineal area, itching, burning, odor and infections. Peri care is very important in maintaining the resident comfort. -All areas that have been touched by the attends/pad (adult protective brief or the cloth pad under the resident) must be washed; -Wash across the abdomen, be sure to lift and wipe all folds, rinse then dry; -Gently wash the inner legs and outer peri areas, rinse and pat dry; -Turn the resident to the side and wash across lower back,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-02 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to adequately document appropriate diagnoses residents or resident behaviors to justify the implementation or continued used of antipsychotic medications for three residents with a diagnosis of dementia (Residents #11, #17, and #32), in a review of 15 sampled residents. The facility census was 51. A review of the facility policy, Psychotropic Medication, dated 10/10/13, showed the following: -Policy: the facility will make every effort to comply with state and federal regulations to the monitoring and use of psychopharmacological medication, this will include regular review for the continued need, appropriate dosage, side effects, risks and/or benefit. The facility supports the appropriate use of psychopharmacological medications that are therapeutic and enabling for residents suffering from mental illness; -General statement: -No psychopharmacologic medication will be administered without a physician order that includes the diagnosis,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-02 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure meals were served to meet the nutritional needs of the residents when staff failed to prepare and serve food according to the diet spreadsheet menu. Staff also failed to have recipes readily available for staff to utilize when preparing food items listed on the diet spreadsheet menu. The facility census was 51. The facility did not have a policy related to preparing and serving food according to the diet spreadsheet menu or availability of recipes. 1. Review of the Diet Orders, obtained 10/30/23, showed the following: -Thirty-four residents with a physician-ordered regular diet; -Twelve residents with a physician-ordered mechanical soft diet; -Five residents with a physician-ordered heart healthy diet; -Two residents with a physician-ordered consistent carbohydrate (CCHO) diet; -Two residents with a physician-ordered no concentrated sweets (NCS) diet; -Four residents with a physician-ordered low concentrated sweets (LCS) diet. Review of the Diet Spreadsheet, for 10/30/23 (Day 2, Monday) Lunch, showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-02 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents with a physician order for a mechanical soft diet (a texture-modified diet that restricts foods that are difficult to chew or swallow) received food items with the proper texture. The facility census was 51. Review of the facility policy, Dental Soft (Mechanical Soft) Diet, dated 2022, showed the following: -The Dental Soft (Mechanical Soft) Diet is for individuals with limited or difficulty in chewing regular consistency foods; -The diet consists of food of nearly regular textures but excludes very hard, crunchy, or hard to chew foods; -Foods should be moist and fork tender; -Dry, hard crusty breads are excluded; -Vegetables are cooked soft, moist, and fork tender with no large chunks or pieces; -All vegetables should be chopped or diced into bite-size pieces (0.5 inches or smaller). Review of the Diet Orders, obtained 10/30/23, showed 12 residents with a physician-ordered mechanical soft diet. Review of the Diet Spreadsheet, for 10/30/23 (Day 2, Monday) Lunch, showed staff was to serve…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-02 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure nursing staff performed appropriate hand hygiene and changed gloves during the provision of care for three residents (Residents #8, #17, and #32), in a review of 15 sampled residents. The facility census was 51. Review of the facility's undated hand hygiene policy showed to use an alcohol-based hand rub containing at least 62% alcohol; or, alternatively, soap (antimicrobial or non-antimicrobial) and water for the following situations: -Before and after direct contact with residents; -Before donning sterile gloves; -Before moving from a contaminated body site to a clean body site during resident care; -After contact with a resident's intact skin; -After contact with blood or bodily fluids; -After handling used dressings, contaminated equipment, etc.; -After removing gloves; Review of Infection Control Guidelines for Long-Term Care Facilities emphasis on Body Substance Precautions, dated July 1999, showed the following: -Handwashing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-02 · tag F0909 — failed to maintain a comfortable temperature — patternRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete inspections of bed frames, mattresses and bed rails as part of a regular maintenance program to identify areas of possible entrapment for four residents (Residents #3, #33, #37 and #40), in a review of 15 sampled residents, and for two additional residents (Residents #11 and #27) who used bed rails. The facility census was 51. Review of the Food and Drug Administration (FDA) document titled, Guide to Bed Safety Rails in Hospitals, Nursing Homes and Home Health Care: The Facts, revised April 2010, shows the potential risk of bed rails may include: -Strangling, suffocating, bodily injury or death when patients or part of their body are caught between rails or between the bed rails and mattress; -More serious injuries from falls when patient climb over rails; -Skin bruising, cuts and scrapes; -Inducing agitated behavior when bed rails are used as a restraint; -Feeling isolated or unnecessarily restricted; -And preventing patients,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to turn and reposition two residents (Resident #5 and Resident #32), who were identified as at risk for developing pressure ulcers (localized damage to the skin and underlying soft tissue, usually over a bony prominence or related to a medical or other device. It can present as intact skin or an open ulcer and may be painful. It occurs as a result of intense or prolonged pressure or pressure in combination with shear), in a review of 15 sampled residents, according to facility policy and the residents' plan of care. The facility census was 51. Review of the facility policy Resident Turning and Repositioning, last reviewed on 9/4/23, showed the following: -Those residents who are unable to address the need to turn and reposition themselves independently will be turned every two hours and as needed (PRN) by the trained nursing department; -Lay the resident on one side of the body for two hours. A foam wedge may be used behind the resident and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2020-02-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed ensure the areas within the rangehood, the wall behind the range, griddle and deep fat fryer, the metal backspash for the range and griddle, and the suppression nozzle over the deep fat fryer were free from a buildup of grease and debris. The facility also failed to ensure the wall behind the range, griddle, and deep fat fryer was maintained with an easily cleanable surface. The facility census was 69. Observation on 2/24/20 at 10:08 A.M. showed the wall behind the deep fat fryer, griddle, and range had a heavy buildup of yellow grease. The wall was constructed with drywall, covered with paint. The drywall compound and paint was cracked and peeling in areas above the deep fat fryer. The metal backsplash behind the range and the griddle had a heavy buildup of grease and debris. The baffle filters within the rangehood, located over the range, griddle, and deep fat fryer, and the areas within the hood below the filters, had a buildup of clear grease. The fire suppression nozzle and piping, located over the deep fat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-02-26 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the residents' environment clean and in good repair. The facility census was 69. Review of the facility Housekeeping Cleaning Policy dated 4/30/18 showed the following in part: -Primary purpose was to perform day-to-day activities of housekeeping and assure the facility was maintained in a clean, safe and comfortable manner; A. Follow cleaning schedule; B. Clean floors. Inspect furnishings for wear or defects and report to supervisor; C. Cleans all bathrooms in facility. Disinfect all walls, floor, fixtures; J. Curtains or drapes that were soiled need to be removed cleaned and replaced. Check for wear and defects and report to supervisor. 1. Observation on 2/24/20 at 2;40 P.M showed a section of missing tile in the hallway between rooms #114 and #113 on Walnut Lane. Observation on 2/24/20 at 2:45 P.M. showed broken tile in the door way between the hallway and room [ROOM NUMBER] on Walnut Lane. Observation of the C hall shower room on 2/25/20 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-02-26 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to develop and implement written policies consistent with the requirements for reporting. The facility census was 53. 1. Review of the document Abuse /Neglect and Reporting Reasonable Suspicion of a Crime Policy and Procedures dated, 1/5/17 showed the following: Policy: It is the policy of the facility to protect the right of all residents to be free from mistreatment, abuse, neglect, injuries of unknown origin and misappropriation or stealing of resident property or money. Abuse/Neglect Procedures: The facility will not permit residents to be subjected to abuse or neglect by anyone, including staff members, other residents, consultants, volunteers, vendors and staff of other agencies serving the resident, family members, legal guardians, sponsors, friends or other individuals. Abuse/Neglect Definitions of Reportable Issues- To assist our facility in defining incidents of abuse and neglect, the following information is provided. All issues listed below are considered reportable issues and staff should begin the investigation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-02-26 · tag F0637 — patternAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to complete a significant change in status assessment (SCSA) Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, for three residents (Resident #27, #17 and #162) in a review of 18 sampled residents, within 14 days after the facility determined, or should have determined, there had been a significant change in the resident's physical or mental condition (improvement or decline) which had an impact on more than one area of the resident's health status and required interdisciplinary review and/or revision of the care plan. The facility census was 69. During interview on 2/26/20 at 6:30 P.M. the Director of Nursing said the facility followed the Resident Assessment Instrument (RAI) User's Manual while completing the MDS assessment. Review of the Long Term Care Facility Resident Assessment Instrument (RAI) User's Manual, version 3.0 showed a significant change is a decline or improvement in a resident's status that:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-02-26 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility staff failed to ensure a Quarterly Minimum Data Set (MDS), a federally mandated resident assessment completed by the facility staff, was completed no less than once every three months for six of 18 sampled residents (Resident #7, #8, #11, #17, #27, and #162). The facility census was 69. During interview on 3/26/20 at 6:15 P.M. the MDS Coordinator said the facility followed the RAI 3.0 process for completion of all MDS assessments. Review of the Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument (RAI) User's Manual MDS 3.0, dated 2019, showed the following: -The OBRA of 1987 provided the statutory authority for federal statute and regulations that required nursing homes to conduct initial and periodic assessments for all their residents. The assessment information is used to develop, review, and revise the resident's plans of care that will be used to provide services to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being; -The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-02-26 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff performed Activities of Daily Living for seven dependent residents (Resident #27, #59, #7, #36, #41, #60 and #162) of 18 sampled residents. The facility census was 69. During interview on 2/26/20 at 6:60 PM the Director of Nursing (DON) said they did not have a policy regarding staff providing residents' morning and bedtime ADL cares. Staff should follow the Certified Nurse Assistant (CNA) manual. Review of the facility policy Perineal Care dated 1/26/11 showed the following: -Perineal care is washing of the genital and rectal areas of the body. Perineal care was usually called peri care. Peri care prevented skin breakdown of the perineal area, itching, burning, odor, and infections. Pericare was very important in maintaining the resident's comfort; -Gather your equipment,necessary for completion of care. Remember to take two disposable bags, one for linen and one for trash. Wash your hands and put on gloves. Explain to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-02-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure foot pedals were in place on wheelchairs during transportation for three residents (Resident #60, #162 and #41), failed to ensure staff used proper technique during gait belt (canvas belt placed around the resident's waist to assist with ambulation, transfer, and positioning in a chair) transfers for two residents (Resident #7 and #41) and failed to consistently implement, evaluate and modify care plan interventions to prevent falls, in accordance with current standards of practice, for one resident (Resident #59) who had a history of repeated falls in a review of 18 sampled residents. The facility census was 69. Review of the facility policy Fall Prevention Program dated 7/13/12 showed the following: This is to be used as a guideline for the preventions of falls/injuries related to falls. All fall reports are routed to the combined resident committee. All new admissions are assessed for fall risks, care plans are reviewed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-02-26 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to appropriately assess, obtain informed consents, and reassess the safety and effectiveness of cane rails, one-quarter length bedrails and one-half length bedrails in use for five residents (Resident #11, #27, #36, #40, and # 55) of 18 sampled residents who had bedrails in place on their beds. The facility census was 69. Review of the facility's Bed Rail Checks, Installation and Removal policy dated 6/22/17 showed the following: -Bedrails were defined as any device that could be attached to one or both sides of a bed for the purpose of fall restraint or mobility assist; -All bedrail installations would be monitored and checked monthly by support services staff to eliminate hazards or entrapment of any kind, and review quarterly by support services supervisor and/or administrator; -Support services would be in-serviced at least annually; -A log would be maintained with a record of date of inspection, resident's last name, room/bed number and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-02-26 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure medications were stored/destroyed appropriately. The facility census was 69. Review of the facility policy Destruction of expired/opened and used medication (not controlled) dated [DATE] showed : All medication will be collected weekly from the units and given to the nursing office for destruction or credit. Controlled medications are destroyed on site- see policy. Destruction and Returned for Credit: 1.) Medication will be counted and logged into Omniview web portal; 2.) Record are available on web site. Boxes are kept in the nursing office and pharmacy transporter picks them up weekly. Review of the facility policy Destruction of controlled substances dated [DATE] showed the following: This is a guideline for use in the destruction of all controlled substances for our facility: 1.) All unused controlled substances will be destroyed in the nursing office by two licensed nursing staff; 2.) All medication counted and logged on controlled substance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-02-26 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure residents' medications were secured in a locked cart or cabinet when left unattended during a medication pass. The facility census was 69. Review of the facility policy Administration of Medication dated 11/19/19 showed the following in part: -Read the electronic medical record and ensure administration of the correct medication, the correct dose, by the correct route, at the correct time to the correct resident; -Medication carts should not be left unattended. If you needed to step away, make sure the cart was locked and the computer screen was on lock out. 1. Observations on 2/24/20 showed the following: -At 3:41 P.M. Licensed Practical Nurse (LPN) R parked the medication cart against the C-hallway wall and obtained and prepared Resident #300's medications from the medication cart for administration. The medication cart was full of resident medications and contained a locked cabinet of narcotic medications inside one of the unlocked drawers. LPN R did not lock the medication cart, walked away from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-02-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure staff washed their hands and changed soiled gloves after each direct resident contact and where indicated by professional standards of practice during personal care for eight residents (Resident #41, #60, #162, #27, #59, #7, #34 and #36) in a review of 18 sampled residents. The facility census was 69. Review of the facility policy Handwashing/Hand Hygiene undated, showed the facility considers hand hygiene the primary means to prevent the spread of infection. All personnel shall be trained and regularly inserviced on the importance of hand hygiene in preventing the transmission of healthcare-associated infections. All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents and visitors. Hand hygiene products and supplies (sinks, soap, towels, alcohol-based hand rub, etc.) shall be readily accessible and convenient for staff use to encourage complainace with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-26 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to pull the privacy curtains and close the door leading to the hallway to allow for privacy while providing toileting, incontinence care and dressing for two of 18 sampled residents (Resident #7 and #162). The facility census was 69. Review of the facility policy Quality of Life, Dignity and Privacy dated 3/13/12 showed the following: Each resident should be cared for in a manner that promoted and enhanced quality of life, dignity, respect and individuality; 1. Residents would be treated with dignity and respect at all times; 3. Residents would be groomed as they wished as long as adequate hygiene was maintained; 9. Staff would promote, maintain and protect resident privacy, including bodily privacy during assistance with personal care and during treatment procedures. 1. Review of Resident #7's face sheet showed the following: -admission dated 9/17/18; -Diagnosis of stroke and suicidal ideations. Review of the resident's care plan dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-26 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, facility staff failed to ensure one additional resident (Resident #21) was free from significant medication errors. Staff failed to prime (remove the air) from the Humalog Kwikpen (prefilled pen of fast acting insulin injected under the skin used to treat diabetes dose dialed on the pen and injected through a new sterile needle attached to the pen prior to each administration), needle as instructed by the manufacturer prior to administration of the physician prescribed dose resulting in administration of less than the ordered dose of Humalog. The facility census was 69. Review of the facility policy Administration of Medication dated 11/19/19 directed staff to read the electronic medical record and ensure administration of the correct medication, the correct dose, by the correct route, at the correct time to the correct resident. Review of the Humalog Kwikpen package insert showed the following in part: -Humalog KwikPen was a disposable single-patient-use prefilled pen containing 300 units of Humalog insulin. Each turn (click) of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$74,653 in federal fines across 2 penalties.
- $55,120 — penalty dated 2025-12-15
- $19,533 — penalty dated 2025-03-04
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| JONES, DARRELL | Individual | W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROL | since 07/03/2000 |
| FUNKENBUSCH, JEFF | Individual | CORPORATE DIRECTOR | since 02/16/2011 |
| MARION CO. NURSING HOME DISTRICT | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 04/01/1983 |
CMS files one row per role, so the 4 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265237. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.