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Shirkey Nursing And Rehabilitation Center

804 Wollard Blvd, Richmond, MO 64085 · Government - County · 197 certified beds · (816) 776-5403 Medicare & Medicaid certified

Call the home — (816) 776-5403 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0610) — most recent May 2025Resident-funds citations (F0569, F0570)Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0569, F0570)
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
902 Wollard Blvd · (816) 776-2201 · Call to confirm hours
Pharmacy
908 Walton Way · (816) 776-8577 · Call to confirm hours
Grocery
801 E Main St · (816) 776-6328 · Call to confirm hours
Park
900 E Main St · (417) 962-9330 · Typically dawn to dusk
Place of worship
801 Wollard Blvd · (816) 776-3403

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.1%18.1%15.4%better
Long-stay residents who lose too much weight3.5%5.3%5.4%better
Long-stay residents with a catheter left in their bladder1.1%1.1%0.9%worse
Long-stay residents with a urinary tract infection0.6%2.3%2.0%better
Long-stay residents with depressive symptoms0.0%18.5%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.8%4.1%3.3%better
Long-stay residents whose ability to walk worsened9.3%17.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication23.5%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine95.5%90.9%95.3%typical
Long-stay residents with pressure ulcers1.2%4.5%4.7%better
Long-stay residents with worsening bladder/bowel control13.8%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table8.0%23.5%17.1%better
Short-stay residents who newly got an antipsychotic medication1.2%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine72.2%63.5%79.4%typical
Short-stay residents rehospitalized after admission29.1%26.0%22.6%worse
Short-stay residents with an outpatient ER visit25.6%13.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.302.111.67better
Long-stay outpatient ER visits per 1,000 resident days1.362.331.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

61.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 37 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

61.6%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
not reportedno hours filed
Therapy hours / resident / day

Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF61.6%CMS range 47.5–73.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 6.6–15.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.7%CMS range 4.5–16.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.691.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.36
RN hours/ resident / day
0.94
LPN hours/ resident / day
2.79
Aide hours/ resident / day
4.08
Total nurse hours/ resident / day
0.25
RN hoursweekends
37.6%
Total nursing turnover
63.6%
RN turnover

How full it usually is: this home is certified for 197 beds and averages 94.5 residents a day — about 48% occupied, or roughly 102 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.08 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.36 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.79 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.66 hrs/resident/day on weekends vs 4.26 on weekdays — 14% thinner on weekends. RN hours go from 0.40 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-05-08)
14
at the previous standard inspection (2024-04-05)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

47 citations, most serious first. The 11 most serious are shown; the remaining 36 are one tap away and print in full.

  • Actual harm · G2022-04-20 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to notify the resident's physician and to have new interventions in place for a resident with significant unplanned weight loss to prevent the resident from further weight loss for one sampled resident (Resident #56) out of 19 sampled residents. The facility census was 95 residents. The facility did not provide a policy for weight loss. 1. Review of Resident #56's Quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by staff, dated 1/18/22 showed: -Brief Interview for Mental Status (BIMS) of 7 (indicates moderate cognitive impairment) -Total dependence on staff for all Activities of Daily Living (ADLs) -Weight of 116 pounds (lbs) -No physician prescribed weight loss. -Weight loss of 5% or more -No difficulty swallowing or chewing -No meal percentages noted. Review of the resident's face sheet showed diagnoses of: -Intracerebral hemorrhage (bleeding in the brain tissues, with resulting brain damage) affecting the right side -Atrial fibrillation (irregular, rapid heart rate that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff cared for residents in a dignified manner when they obtained blood sugars and administered insulin in the dining room which affected two of the 18 sampled residents, (Resident #4 and Resident #38). The facility census was 86. Review of the facility's policy, Providing Privacy, dated 4/27/14, showed: - It is the policy of this facility to provide privacy to each and every resident, competent or incompetent; - Facility staff must examine and treat residents in a manner that maintains the privacy of their bodies; - Only authorized staff directly involved in treatment should be present when treatments are given; - People not involved in the care of the individual should not be present without the individual's consent while he/she is being examined or treated; - Staff should provide privacy by pulling curtains, shutting blonds, closing doors, and otherwise removing the resident from public view and provide clothing or draping to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · E2025-05-08 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide Skilled Nursing Facility (SNF) Advance Beneficiary Notices (ABN), the form Centers for Medicare and Medicaid (CMS) - 10055 to two of the three sampled residents (Residents #32 and Resident #139). The SNF ABN provides information to residents/beneficiaries to inform them of their rights that skilled services may not be paid by Medicare and resident or guardian will assume the financial responsibilities. The facility failed to provided the correct Notice of Medicare Noncoverage (NOMNC), which provides information to residents/beneficiaries to inform them of their covered services, and their right to appeal their discharge, for two of the three sampled residents (Resident #32, Resident #190, and Resident 139. The facility additionally failed to provided the correct SNF/ABN form for one of three sampled residents (Resident #190). The facility census was 86. The facility did not have a policy to address SNF Beneficiary Protection Notifications or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff maintained a safe, clean, comfortable environment for the residents when staff did not keep all areas of the facility clean and safe. The facility failed to address repairs and cleanliness deficiencies in the 500 Wing Dining Room and failed to fix and repair one resident's faucet (Resident #188) that was unable to be shut off for seven days and when two Resident's sinks were blocked (Resident #28 and #21) and would not drain. The facility census was 86. Review of facility policy, housekeeping room cleaning, dated February 2025, showed: -Housekeeping was 7 days a week. General cleaning is required daily for each occupied unit. Wednesdays are for deep cleaning which was also to be completed when resident discharged or was out to the hospital or on an extended leave of absence. -Wing 4 if it had less than 4 residents would do general cleaning on Wednesdays only and nursing was responsible for others days of the week.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · E2025-05-08 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure 12 of 12 residents who participated in a group meeting knew how to file a grievance in writing, and how to file anonymously. The facility census was 86. Review of facility policy titled Grievance Policy, dated 03/06/17, showed: - Grievances may be filed verbally or in writing and may be filed anonymously; - A verbal grievance can be reported to the Grievance Officer or any member of the facility staff, the staff member will report the grievance to the Grievance Officer; - Grievance forms are available in the front office and nurse's stations. This form can be completed and submitted to the Grievance Officer. An anonymous form will be accepted. 1. During a group meeting on 5/06/25 at 03:10 P.M., 12 of the 12 residents said: - They did not know where a form to file a grievance would be located; - They were not sure how to file the form for a grievance if one was located; - One of the 12 thought Social Services might be the one who handles them. During an interview on 05/07/25 at 10:32 A.M., Registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · E2025-05-08 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the interview and record review, the facility staff failed to check the Certified Nurses' Assistant (CNA) Registry for all staff to ensure they did not have a Federal Indicator (a marker given by the federal government to individuals who have committed abuse/neglect). This affected eight of nine sampled staff (Licensed Practical Nurse (LPN) B, Certified Nurse Aide (CNA) A, Activity Aide A, Registered Nurse (RN) A, CNA B, Dietary Aide A, Housekeeping Aide A, and Receptionist). The facility also failed to have a criminal record check on file prior to employee's first date working for one of eight sampled staff (Housekeeping Aide A). The facility census was 86. Review of facility policy, dated 11/20/2003, showed: -Policy of the facility to take appropriate steps to prevent the occurrence of abuse, neglect, injuries of unknown source and misappropriation of resident property and to ensure that all alleged violations of Federal or State laws which involve mistreatment, neglect, abuse, injuries of unknown source and misappropriation of resident property. -Screening A. All…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · E2025-05-08 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident and/or the resident's representative in writing of a transfer or discharge notice, including providing the statement of appeal rights or the name, address, or telephone number of the Office of the State Long Term Care Ombudsman (advocates for the residents in nursing facilities) within the transfer and discharge notices for two residents (Residents #16 and #21) out of eighteen sampled residents. The facility's census was 86. Facility did not provide a policy on transfer notices. 1. Review of Resident #16's Face Sheet showed: -He/She admitted to facility 3/31/25. -Diagnoses included stroke, muscle weakness, depression, and surgical aftercare following surgery to digestive tract. Review of Minimum Data Set (MDS), a federally mandated assessment tool completed by facility staff, completed for the month of April 2025.,showed: -On 4/5/25 the Resident had an unplanned discharge to short term general hospital, with return anticipated; -On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed follow their policy regarding expired medications, and insulin when the facility staff did not date opened insulin pens or dispose expired insulin pens, which affected six of the 18 sampled residents, (Resident #7, #10, #12, #23, #61 and #70). The facility census was 86. Review of the facility's policy titled, Expired Meds and Supplies, dated 3/27/19 showed: - On the first of every month when change over is complete, the nurses and Certified Medication Technicians (CMTs) will audit the med carts, treatment carts, refrigerators, cabinets and supply rooms; - Any medication or supply found to be expired or that will expire that month will be destroyed. Review of the facility's policy titled, Insulin Pens,, dated 11/1/16, showed: - Every vial or insulin pen must be dated upon opening; - If the expiration date on the pen falls before the 42, 28, 14 days after opening, please discard. 1. Observation and interview on 5/7/25 at 8:44 A.M., of the 2A medication cart showed: - Resident #61's Lantus (long acting) insulin pen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · E2025-05-08 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to record food temperatures in the temperature log after cooking food items and failed to ensure staff served food to the residents that was palatable and at an appetizing temperature when hot food was served at unappetizing temperatures for five (Residents #5, #14, #21, #40, and #42) out of 18 sampled residents. The facility census was 86. Review of facility policy, Food Temperatures, undated, showed: - All hot food items must be served at a temperature of at least 140F; - Cooking temperatures must be reached and maintained according to regulations, laws, and standardized recipes while cooking. A recording form is also needed to document temperatures. To take hot food temperatures insert the thermometer and record the temperature and then remove the thermometer from the food item. Repeat these guidelines until all hot food temperatures have been taken; - Temperatures should be taken periodically to ensure hot foods stay above 140F and cold…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare and serve food in accordance with professional standards of food safety when staff failed to annotate receipt dates on incoming deliveries of food, failed to dispose of expired food items, failed to store food items at least 6 inches off the ground, failed to properly label and seal opened food items, and failed to maintain cleanliness in the storerooms and 500 Wing dinging room. This affected all residents by putting them at risk for food borne illness. The facility census was 86. Review of facility policy Food Storage, dated 2005, showed: - All storage areas should have adequate humidity controls to prevent condensation and moisture; - Food items will be stored on shelves, food is stored a minimum of six inches above the floor on clean racks or other clean surfaces; - All containers must be legible and accurately labeled; - Food should be dated as it is placed on the shelves, old stock is always used first; - Leftover food is store in covered containers or wrapped carefully and securely. Each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · E2025-05-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of Resident #16's admission MDS, dated [DATE], showed: - Cognition moderately impaired; - He/She had a feeding tube; - He/She received 51% or more of total calories through parenteral or tube feeding; - He/She received 51% 501 cc/day or more of his/her fluid intake via tube feeding; - He/She was independent with eating; - Diagnosis included: surgical aftercare following surgery on digestive system, dysphagia, absence of part of digestive tract, and malnutrition. Review of care plan, revised 4/14/25, showed: - Resident required enteral feeding tube for nurtrition; - He/She used a EnFit 20 g-tube (type of gastrostomy or jejunostomy tube designed for delivering enteral nutrition directly into the stomach or intestines). - Administer medications through the g- tube. Evaluate/record/report effectiveness and any adverse side effects. - Administer enteral feeding at three times a day via bolus. Currently taking Isosource 1.5; Review of physician's orders, dated 5/7/25, showed: - Diet-mechanical soft thin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has plan of correction
Show the remaining 36 citations
  • Potential for harm · Fcited before2024-04-05 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and facility policy review, the facility failed to keep the scoops out of food storage bins and ensure stored food was dated. This had the potential to affect 86 of 86 residents who resided in the facility and consumed food prepared from the facility's kitchen. Review of the facility's undated policy titled Resident Food Storage, revealed 1 .Food or beverages brought into the facility for resident consumption will be labeled and dated for monitoring food safety. Food or beverages in the original container marked with manufacturer expiration dates and unopened do not have to be re-labeled for storage During an initial tour of the kitchen on 04/02/24 at 8:55 AM, with the Dietary Manager (DM), the following observations were made: Dry Storage and kitchen: a. One 5-pound bag, containing yellow cake mix, was observed open and undated. b. A large clear container labeled, containing thickener, were observed with scoops lying in the thickener. The thickener was also undated. Interview on 4/03/24 at 8:55 AM, DM stated scoops should not be kept in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-05 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to have the Medical Director and/or designee attend the last two quarterly QAPI (Quality Assurance and Performance Improvement) committee meetings. Review of the 11/28/23 QAPI sign-in sheet for the quarterly meeting revealed the Medical Director did not attend and was marked, unable to attend. Review of the 02/20/24 QAPI sign-in sheet for the quarterly meeting revealed the Medical Director did not attend and was marked as, unable to attend. During an interview on 04/05/24 at 11:53 AM, the QAPI Nurse was asked if the Medical Director or their designee attended the quarterly meetings. The QAPI Nurse stated, He does attend the meetings, but not the last ones. The QAPI Nurse was asked if she was aware that the Medical Director or their designee are to attend the meetings, as required in the regulation. She stated, Yes.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-05 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policy, the facility failed to ensure resident Care Plans were updated/revised for two residents (Residents (R) 84, R6) of 21 sampled residents. The facility failed to update the Care Plan for R84 related to her behaviors and oxygen usage for R6. This failure created an increased risk for the residents to care and services that may not be appropriate for their current clinical condition. Review of the facility policy titled, Updating Care Plans, dated 04/05/18 revealed, . Care Plans need to be continually updated as the resident's needs change. The Care Plan needs to reflect the resident's current status at any given moment . 1. Review of the Face Sheet located in the Face Sheet tab of the electronic medical record (EMR) revealed R84 was admitted to the facility on [DATE] with a diagnosis of Alzheimer's disease. Review of the admission Minimum Data Set (MDS) located in the MDS tab of the EMR with an Assessment Reference Date (ARD) of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-05 · tag F0676 — failed to keep up residents' daily-living abilities — pattern
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide showers to two residents who preferred showers (Residents (R)8, and R73) of five residents reviewed in a total sample of 21 residents. This failure placed the residents at risk of a diminished quality of life. Findings include: 1. Review of the Face Sheet located in the Face Sheet tab of the electronic medical record (EMR) revealed R8 was admitted to the facility 03/01/10 with diagnoses that included Parkinson's disease (a progressive neurological disorder), dementia, and anxiety. Review of the quarterly Minimum Data Set (MDS) located in the MDS tab of the EMR with an Assessment Reference Date (ARD) of 02/06/24 revealed R8 had a Brief Interview of Mental Status (BIMS) score of 15 out of 15 which indicated she was cognitively intact for daily decision-making. In addition, the assessment revealed she required substantial assistance with showering. Review of an 01/22/19 ADL [activities of daily living] Care Plan, revised on 11/16/23 which was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff and family interviews, and facility policy review, the facility failed to (1) assess resident (R) 23's falls, monitor the effectiveness of the interventions, or modify the interventions to prevent further falls and/or injuries for one of three residents reviewed for falls (R23, R46, and R57); (2) provide a fire blanket and fire extinguisher in the three designated resident smoking areas to reduce the risk of harm for the three residents who smoke (R26, R30, and R42); and (3) to conduct a smoking assessment for one of three residents (R)26, to determine independent versus supervised smoking needs. 1. Review of the facility's 2006 policy titled, Unusual Occurrences, provided by the Administrator, revealed the following: All incidents will require that an incident report be filled out by the charge nurse. Incidents are falls, bruises, skin tears and anything that the charge nurse would consider an unusual occurrence. Once the incident report is complete . the coordinator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review and facility policy review, the facility failed to: have a system in place to ensure respiratory equipment to include oxygen tubing was dated/labeled when changed out, failed to ensure documentation of cleansing of C-pap masks(Continuous positive airway pressure- a form of positive airway pressure that is continuously applied to the upper respiratory tract of a person), C-pap tubing, and water chamber were being cleaned and changed as per physician orders on Sundays, failed to ensure a C-pap machine was kept off the floor, and failed to have clean oxygen filters, maintain oxygen in the nose, and apply oxygen continuously for two of two residents (Resident (R) 51 and R48) reviewed for respiratory therapy out of a total sample of 21 residents. This failure placed the residents at risk for respiratory illnesses, and further increased the risk of contamination of the respiratory equipment. Review of the facility's untitled policy, dated 02/28/2019and provided by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-05 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record reviews, and review of the facility assessment, the facility failed to ensure sufficient nurse staffing to meet the needs of the residents resulting in residents not receiving showers for two (Residents (R) 73, R8) of five sampled residents, activities to meet residents' needs in the secured dementia unit. These failures placed residents at risk of a diminished quality of life and potential unmet care needs. 1. This tag is cross-referenced to F676; ADL [maintain activities of daily living] as not diminish or decline. Based on interview and record review, including shower schedules, the facility failed to consistently provide showers for R73, and R8. Review of the quarterly Minimum Data Set (MDS) located in the MDS tab of the electronic medical record (EMR) with an Assessment Reference Date (ARD) of 02/06/24 revealed R8 was cognitively intact for daily decision-making. During an interview on 04/02/24 at 12:15 PM, R8 stated, I am to get two showers [her choice of bathing] per week .I haven't had a shower since last Tuesday [lapse of seven…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-05 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete an Abnormal Involuntary Movement Scale [AIMS-a test that rates involuntary muscle movements (tardive dyskinesia) on residents who are administered antipsychotic medications] assessment for two residents (Resident (R) 65 and R84) and failed to re-evaluate the need for an antipsychotic medication for one resident (R4) of five residents reviewed for unnecessary medications in a total sample of 21. These failures placed residents at risk for unrecognized side effects. 1. Review of the Face Sheet located in the Face Sheet tab of the electronic medical record (EMR) revealed R65 was admitted to the facility on [DATE] with diagnoses that included heart failure, diabetes, and pulmonary disease. Review of a 10/24/23 Psychotropic Medication Change Progress Note, located in the Progress Notes tab of the EMR and recorded as a late entry on 11/07/23, revealed NEW ORDER: Seroquel [an antipsychotic medication] 12.5 mg at bedtime for increased behaviors,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-05 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    During an observation, interview, and review of facility policy, the facility failed to prepare, store, and label medications according to standard nursing practice for one of four Certified Medication Aide (Certified Medication Aide (CMA3) observed during medication pass. This failure placed prescription-based medications readily accessible to residents, increased health complications, and the possibility of giving the wrong medication to the wrong resident. Review of an untitled facility policy, dated 04/29/14, revealed, Medication is never to be left unattended. If you must leave your cart, then all medications are to be locked inside. During a medication pass observation on 04/05/24 at 7:40 AM, Medication cart 5 [NAME] was parked outside a room. CMA3 was not stationed at the cart but was in a resident's room. The cart showed that there were three individual plastic cups on top of the cart which were observed to contain powder mixed in liquid, which had gelled at the bottom of the cup. Inside each cup was a plastic spoon. The individual cups were not labeled. CMA 3 returned to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-05 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on employee record review and interviews, the facility failed to have documentation of completion of a minimum of 12 hours of required in-service training to include Dementia care and Abuse, Neglect, and Exploitation for five of five Certified Nursing Assistants (CNAs) (CNA 1, 2, 4, 6, and 7). By not ensuring employees are meeting the required trainings and in-services, residents may be at risk and unable to get their needs met. Review of the facility's Facility Assessment updated February 28, 2024, indicated, Staff Education: Orientation, Annual: Required annual education/training (minimum of 12 hours annually for Nursing Assistants) . During an interview on 04/04/24 at 9:52 AM, CNA1 was asked about trainings and in-services on dementia care and abuse and neglect. CNA1 stated, We have annual in-services, and we cover abuse and neglect. When specifically asked about dementia care, the CNA stated, Prior to coming here, I got trainings, but not really here. No, I don't believe so. During an interview on 04/04/24 at 9:55 AM, CNA7 was asked about annual trainings on abuse, neglect…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-05 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident and/or representative (Resident (R) 65) of five residents reviewed for unnecessary medications out of a total sample of 21 residents was informed of the risk and benefits of physician ordered psychotropic medications. This failure placed the resident and/or representative at risk of not knowing the risks and benefits of the use of the medications. Review of the Face Sheet, located in the Face Sheet tab of the electronic medical record (EMR), revealed R65 was admitted to the facility on [DATE] with diabetes, heart failure, and chronic obstructive pulmonary disease (COPD). Review of the significant change Minimum Data Set (MDS) located in the MDS tab of the EMR with an Assessment Reference Date (ARD) of 11/07/23 revealed, R65 had a Brief Interview of Mental Status (BIMS) of 14 out of 15 which indicated she was cognitively intact for daily decision-making. Review of a 10/24/23 Psychotropic Medication Change [Recorded as Late Entry on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policy, the facility failed to investigate an injury of unknown source for one resident (Resident (R) 65) of one resident reviewed in a total sample of 21. This failure to investigate a fractured leg placed the resident at risk for potential abuse. Review of the facility policy titled, Policy and Procedure Regarding Investigation and Reporting of Alleged Violation of Federal and State Laws involving Mistreatment, Neglect, Abuse, Injuries of Unknown Source and Misappropriation of Residents property, dated 11/20/03 revealed, Investigation: All investigations shall be conducted by the Administrator or DNS (Director of Nursing Services) .The investigation shall include interviews of employee's, visitors or residents who may have knowledge of the alleged incident .Written statements from involved parties should be requested .The medical record should be reviewed to determine the resident's past history and condition and its relevance to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-05 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to consistently provide a program of meaningful activities in accordance with the resident's preferences for one resident (R84) of nine residents reviewed for activities in the secured dementia unit out of a total sample of 21 residents. This failure placed R84 at risk of a diminished quality of life. Review of the Face Sheet located in the Face Sheet tab of the electronic medical record (EMR) revealed R84 was admitted to the facility on [DATE] with a diagnosis of Alzheimer's disease. Review of the admission Minimum Data Set (MDS) located in the MDS tab of the EMR with an Assessment Reference Date of 02/27/24 revealed R84 had a Brief Interview of Mental Status (BIMS) score of four out of 15 which indicated she was severely impaired in cognition. In addition, her staff assessed activity preferences revealed R84 liked to spend time away from the nursing home, doing her favorite activities including religious activities. Review of the 04/01/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-05 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of four Certified Medication Aide (Certified Medication Aide (CMA) 3) observed during medication pass, had the skills and competency to safely perform medication administration. Refer to F761. Review of the Staff Roster provided by the Director of Nursing (DON) revealed CMA 3 was hired by the facility on 07/11/02. Review of the 2023 and 2024 Skills and Drills sheet provided by Licensed Practical Nurse (LPN) 5 showed CMA 3 had not been assessed for medication competency since 04/11/23. The Skills and Drills sheet further revealed that CMA 3 was only observed for insulin, eye drops, and inhalers and had not been assessed for any other medication pass requirements. During an interview on 04/05/24 at 10:39 AM LPN 5 confirmed that CMA 3 had not been assessed for competency since 2023 and that overall medication pass observation had not been done.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-20 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews the facility failed to assure staff treated two sampled residents (Residents #44 and #18) in a manner that maintained their psychosocial well being and dignity when staff treated one resident (Resident #44) rudely. The facility census was 95. The facility did not provide a policy on dignity. Review of Resident #44 admission Minimum Data Set (MDS a federally mandated assessment tool completed by facility staff ) dated 2/8/22 showed: -Brief Interview of Mental Status (BIMS) of 15 (indicates no cognitive impairment); -No exhibited behaviors; -Resident able to understand and make self understood. Review of Resident #44 Face Sheet showed diagnosis of: -Diabetes Mellitus (a disorder in which the body does not produce enough or respond normally to insulin, causing blood sugar (glucose) levels to be abnormally high) with neuropathy(damage to the nerves located outside of the brain and spinal cord that often causes weakness, numbness and pain, usually in the hands and feet); -Hypertension; -History of Myocardial Infarction (also known as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-20 · tag F0569 — pattern
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide personal funds and a final accounting within thirty days upon discharge. This affected 3 additional residents (Residents #247, #248, and #250). the facility census was 95. Review of the undated facility policy for Resident Trust Funds showed: -If a patient leaves, the funds are disbursed to the patient. -If a patient passes away, a funds report is emailed to mhd.costrecovery.dss.mo.gov. (A program that states any open estate may not be closed with respect to a decedent who, at the time of death, was enrolled in MO HealthNet until a release of the Estate Recovery Claim by MO HealthNet is obtained.) Response from this program will determine where money will be refunded. Refund within 3 days of response. Review of the facility's Aging Report dated 3/31/2022 showed the following residents had money in the facility's operating account: -Resident #248 discharged [DATE]: $75.28 -Resident #250 discharged [DATE]: $487.81 -Resident #247 discharged…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-20 · tag F0570 — pattern
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to purchase a surety bond in a sufficient amount to ensure the security of all residents' personal funds deposited with the facility. The facility census was 95. Review of the undated facility policy for Resident Trust Funds showed: -There was no mention of maintaining a surety bond. Review of the facility's surety bond dated 3/30/2017, showed a bond amount of $9,000.00. Review of the Residents Funds Worksheet on 4/13/2022, completed with the last twelve months of reconciled bank statements and petty cash amounts showed the required bond amount needed was $21,000.00. During an interview on 4/13/2022 at 10:41 A.M , the Business Office Manager (BOM) said: -He/she is aware the bond amount is not high enough. The resident's stimulus money has increased the required amount of the bond. -He/she has contacted the surety company this week, notifying them the need to increase the bond. During an interview on 4/19/2022 at 3:33 P.M., the Administrator said: -He/she is aware the bond amount needs to be high enough to cover the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-20 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a safe, clean and comfortable homelike environment. This had the potential to affect all residents. The facility census was 95 1. Observation on 4/11/22 beginning at 11:00 A.M. showed the following in the following rooms: - #616- Beach ball brown stain on a ceiling tile in the bathroom, ceiling tile sagging; - #621- Four ceiling tiles with brown stains varying in size from a softball to beach ball; - #619- Two cantaloupe size stains on a ceiling tile and one watermelon sized stain in bathroom; - #320- Cantaloupe sized stain on a ceiling tile; - #318, 3 stained ceiling tiles of various sizes up to the size of a beach ball, one beach ball sized stain on the ceiling in the shared bathroom; - #315- 2 beach ball stains on the ceiling tiles; - #312- Missing ceiling light cover in the shared bathroom; - #311- Watermelon sized stain on the ceiling; - #204- Multiple stains of the ceiling of various sizes; 2. During an interview on 4/14/22 at 10:27 A.M.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-20 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure staff provided a written notice of transfer or discharge to residents and their representative, including the reason for the transfer, in writing and in a language they understood. This affected three of 19 sampled residents, (Resident #28, #74 and #97). The facility census was 94. The facility did not provide a policy for transfers and discharges. 1. Review of Resident #28's significant change in status Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 1/25/22, showed: - Cognitive skills severely impaired; - Dependent on the assistance of two staff for bed mobility, transfers, and dressing; - Dependent on the assistance of one staff for toilet use; - Upper and lower extremities impaired on both sides; - Had a supra pubic catheter (enters the bladder through the lower abdomen); - Had a colostomy (a surgical operation in which a piece of the colon is diverted to an artificial opening in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-20 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform the resident and the resident's family/legal representative of the facility's bed hold policy at the time of transfer/discharge to the hospital for three of 19 sampled residents, ( Resident #28, #74 and #97). The facility census was 94. Review of the facility's undated bed hold policy, showed, in part: - The resident may need to be absent from the facility temporarily for hospitalization or therapeutic leave. The resident may request that the facility hold open the resident's bed during this time. This is known as bed hold. The resident and a family member or legal representative shall be given notice of the bed hold option at the time of hospitalization or therapeutic leave; - Medicaid residents - if the resident's care is paid under the Medicaid program, the facility will allow 12 grace days every six months for hospitalization, therefore there will be no charge to hold the room. These days do not carry over and this policy will be based on a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-20 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff met as an interdisciplinary team with the resident and/or representative to establish and provide the resident a baseline or 48 hour care plan for one of 19 sampled residents, (Resident #147). The facility census was 94. The facility did not provide a policy for baseline care plans. 1. Review of Resident #147's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 4/7/22, showed: - Cognitive skills intact; - Required extensive assistance of two staff for bed mobility, transfers, dressing, and toilet use; - Lower extremity impaired on one side; - Always continent of bowel and bladder; - Diagnoses included anemia (a condition in which you lack enough healthy red blood cells to carry adequate oxygen to your body's tissues), coronary artery disease (CAD, a narrowing or blockage of the coronary arteries), high blood pressure, hip fracture and depression. Review of the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-20 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure they developed and implemented a comprehensive person-centered plan of care which included measurable objectives and timeframe's to meet each resident's medical, nursing, and mental psychosocial needs identified in the comprehensive assessment for eight of 19 sampled residents, ( Resident #28, #74, /#23, #56 #80, #15, 24 and #33). The facility census was 94. Review of the facility's policy for care plan, dated 7/30/07, showed: - It is very important to know exactly how to care for the residents. The care plan is a tool to aide all nursing staff on how to do just that: all nursing staff need to know where the care plans are located on the wing; all nursing staff need to know that they have access to the care plans; all nursing staff need to know that it is their responsibility to know the information contained in the care plan; all nursing staff need to know that is is their responsibility to imitate or implement interventions that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-20 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure staff provided services that met professional standards of quality of care when staff failed to obtain a physician's order for a surgical wound treatment for one of 19 sampled residents, ( Resident #147) and failed to notify the physician of significant weight loss for one resident (Resident #56). The facility census was 94. The facility did not provide a policy for following physician's orders or notification of physician. 1. Resident #147 was admitted on [DATE] and did not have a baseline care plan. Review of the resident's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 4/7/22 showed: - Cognitive skills intact; - Required extensive assistance of two staff for bed mobility, transfers, dressing and toilet use; - Lower extremity impaired on one side; - Diagnoses include hip fracture, anemia (a condition in which you lack enough healthy red blood cells to carry…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-20 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure dependent residents who were unable to carry out activities of daily living (ADLs) received the necessary services to maintain good personal hygiene when staff did not provide complete perineal care which affected three of 19 sampled residents, (Resident #36, #74 and #147), and when staff failed to provide morning care such as oral care and comb/brush Resident #74's hair. The facility failed to provide assistance for one resident (Resident #18) in a timely manner, when the resident asked for assistance in using the bathroom. The facility census was 94. Review of the facility's policy for male peri care, dated 3/29/19, showed: - Wash the lower abdomen, groin area and inner legs; - Using a circular motion wash the skin fold from the tip down; - The uncircumcised resident must have the skin fold retracted (pulled back) first; - Wash all the skin folds; - Replace the skin fold; - Turn the resident on his/her side; - Wash the back of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure staff used proper techniques to reduce the possibility of accidents or injuries when transferring two of 19 sampled residents, (Resident #36 and #74) with the mechanical lift ; and use of a damaged sling to transfer one resident (Resident #18) from bed to chair. The facility census was 94. Review of the undated manufacturer's guidelines for the Invacare Reliant 450 mechanical lift, showed: - When using the adjustable base lift, the legs MUST be in the maximum opened/locked position before lifting the resident; - Invacare does not recommend locking of the rear casters of the resident lift when lifting an individual. Doing so could cause the lift to tip and endanger the resident and assistants. Review of the facility's policy for electric Hoyer lift transfer, dated 5/12/17, showed, in part: - The purpose is to transfer the resident safely with the help of two staff members. One staff member to operate the lift and the other staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to assure staff provided proper respiratory care when staff failed to date oxygen tubing for one of 19 sampled residents, (Resident #74) and failed ensure physician orders were in place for one resident (Resident #70) using oxygen. The facility census was 94. Review of the facility's policy for oxygen use, dated 2/28/19, showed: - All oxygen concentrator filters need to be cleaned every week on Sunday night. Even concentrators that are not being used; - Oxygen tubing must be changed weekly and dated; - Oxygen tubing and nebulizer tubing must be stored in a plastic bag. 1. Review of Resident #74's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by staff, dated 3/22/22 showed: - Cognitive skills intact; - Diagnoses included anemia (a condition in which you lack enough healthy red blood cells to carry adequate oxygen to your body's tissues), CHF, anxiety, depression and dementia. Review of the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-20 · tag F0697 — failed to manage pain — pattern
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure that staff provided adequate pain control for two sampled residents (Resident #7 and Resident# 44). The facility census was 95. The facility did not provide a policy regarding pain management. 1. Review of Resident #7's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by staff, dated 3/22/22, showed: -Scored 3 out of 15 on the Brief Interview for Mental Status (BIMS) (a screen used to assist with identifying a resident's current cognition and to help determine if any interventions need to occur.) A score of 3 indicates severe cognitive impairment. -Adequate hearing /vision, is able to make self understood and understand others. -He/she requires extensive assistance with activities of daily living(ADL's), including, dressing, toileting, personal hygiene. -He/she is frequently incontinent of bladder, and is occasionally incontinent of bowel. -He/she is not receiving scheduled or as needed pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-20 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure communication between the facility and dialysis center and standards of practice when staff failed to document assessments of one resident (Resident #15) before and after dialysis. The facility census was 95. The facility did not have a policy for dialysis. 1. Review of the medical record for Resident #15 dated 3/1/21 showed: -Dialysis orders read: Start date 3/1/2021, Resident to go to outside dialysis clinic for dialysis Monday, Wednesday and Friday per week. Check bruit and thrill to left forearm shunt daily. If not present call the physician at the dialysis clinic. Review of the quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by staff, dated 3/29/22, showed: -Five out of 15 on the Brief Interview for Mental Status (BIMS), a screen used to assist with identifying a resident's current cognition and to help determine if any interventions need to occur. A score of 5 indicates severe cognitive impairment.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-20 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to communicate the consultant pharmacist's recommendations to the resident's physicians for four of 19 sampled residents, (Resident #4, #36, #74 and #147) and failed to provide a rationale when the recommendation was declined which affected Resident #147. The facility census was 94. The facility did not provide a policy for drug regimen reviews. 1. Review of Resident #147's Drug Regimen Review (DRR), dated 2/2/22 showed the consultant pharmacist recommended: - The resident is [AGE] years old and takes citalopram 40 milligrams (mg.) for depression. The is medication is recommended to not exceed 20 mg. per day in people greater than [AGE] years old due to increased risk of QT prolongation (the time it takes the ventricles of the heart to contract and relax); - On 4/18/22 the Family Nurse Practitioner Certified (FNPC) checked disagree but failed to provide a rationale. Review of the resident's DRR, dated 4/2/22 showed the consultant pharmacist recommended:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-20 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure PRN (as needed) psychotropic medications were limited to 14 days unless the resident's physician believed it was appropriate for PRN use and documented their rationale and can be renewed only after being evaluated by the attending physician, which affected one of 19 sampled residents, (Resident #4). As well as, the facility failed to ensure that one resident (Resident #23), had an appropriate diagnosis for psychotropic medication, and received a gradual dose reduction (GDR), and/or a rationale from the physician as to why the GDR was not attempted for one additional residents (Resident #73). The facility census was 94. The facility did not provide a policy regarding PRN use of psychotropic medications or Gradual Dose Reduction and Medication Review. 1. Review of Resident #4's annual Minimum Data Set, (MDS), a federally mandated assessment instrument completed by facility staff, dated 3/22/22, showed: - Cognitive skills moderately impaired; - No…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-20 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure staff administered medications with a medication rate of less than 5%. Facility staff made two medication errors out of 31 opportunities for error, a medication error rate of 6.45%, which affected two of 19 sampled residents, (Resident #10 and #75). The facility census was 94. Review of the facility's policy for medication administration, dated 6/13/14, showed: - The right drug; - The right patient; - The right dose; - The right time; - The right route; - The right reason; - The right response; - The right documentation; - The right disbursement technique: each resident shall have their medication administered immediately after each individual's medication preparation. Review of the facility's policy for eye drops, dated 7/30/07, showed, in part: - Gently pull the lower eye lid down; - Drop the prescribed medication into the lower lid; - Instruct the resident to close his/her eye; - Gently press a tissue against the the lacrimal duct for approximately one minute; - If this cannot be accomplished then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-20 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure staff discarded expired medications, and biologicals stored in the medication room on the 200 hall, failed to ensure the bottles of Morphine Sulfate (used to treat moderate to severe pain) were in containers that could be measured which affected four of 19 sampled residents, (Resident #9, #35, #87 and #90) and failed to discard expired Morphine Sulfate and Ativan (used to treat anxiety and seizure disorders) which affected two Residents, (Residents #9 and #35) and failed to ensure there were no loose pills in the day medication cart on the 200 and 500 hall. The facility census was 94. Review of the facility's policy for medication destruction, dated 7/30/07, showed: - Every medication that needs to be destroyed will be logged onto the drug destruction log; - This will consist of resident name, drug name, number destroyed, date of destruction, and the signatures of two licensed nurses witnessing the destruction; - The drug destruction log will remain on the wing for accessibility. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-20 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to maintain the kitchen in sanitary condition and ensure they stored food in a sanitary manner. The facility census was 95. Review of the facility policy titled Kitchenettes and Pantries, dated 2005, included the following: - Clean and sanitize refrigerator on a regular cleaning schedule, and as needed for spills. Review of the facility policy titled Cleaning Instructions Cleaning Refrigerators, dated 2005, included the following: - The refrigerators will be washed thoroughly inside and outside with a detergent and followed by a sanitizer at least once every month, or as needed. Spills and leaks will be wiped up as they are noticed. The facility did not provide a policy regarding dating food. Observation on 4/11/22 beginning at 10:13 A.M. showed the following: - The gas line behind the fryer was coated in sticky residue; - The following seasonings were open and did not have a date on them when they were opened: o 10 ounce (oz) Poultry Seasoning; o Two 16 oz containers of ground cumin; o 5.5 oz whole basil leaves;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-20 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews the facility failed to maintain quarterly quality assessment committee (QAA) meetings with the required members. The facility census was 95. Record review of the facility's QAA meeting minutes, dated May 5, 2021. showed the following: -All the members met; -The members included the administrator, the director of nursing (DON), the Medical Director (MD), the Minimum Data Set (MDS) coordinator, business office manager, human resources, environmental service director and activities director. During an interview on 4/19/22 at 11:26 A.M. The Quality Assurance Nurse said: -The last QAA QAPI (Quality Assurance and Performance Improvement) meeting held was in May 2021. -He/she reviews the CASPER report quarterly . -He/she brings the CASPER report information to weekly Clinical meetings. -There are no sign in sheets for the weekly clinical meetings. -He/she is responsible for the QAA/QAPI meetings, but struggles getting all the mandated staff to attend. During an interview on 4/18/22 at 4:00 P.M. the Administrator said: -He/she thought there was a waiver…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-20 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, the facility failed to provide a safe, functional, sanitary and comfortable environment for residents, staff and the public when when they failed to maintain their ceilings in good condition. The facility census was 95. 1. Observation and interview on 4/19/22 beginning at 12:45 P.M. showed the following: - room [ROOM NUMBER] had a gray substance all around the ceiling vent in the bathroom; - room [ROOM NUMBER] had a black substance all over the ceiling in the bathroom. The Maintenance Director said it looked like mold to him; - Unit 6 medication room had a baseball sized area on the ceiling that was yellow in color and flaking away from the ceiling. The Assistant Maintenance Director said he had not been in that room and did not know what the substance was. Observation 4/11/22 beginning at 11:00 A.M. showed the following areas had missing ceiling tiles: - #616 (several missing); - Corridor outside of room [ROOM NUMBER]; - #318 (two missing); - Four missing tiles in corridor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-04-20 · tag F0888 — widespread
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to fully develop and implement their staff vaccination policy for COVID-19 when all required components, including a process for ensuring the implementation of additional precautions, intended to mitigate the transmission and spread of COVID-19 for all staff who are not fully vaccinated for COVID-19, were not included in the policy. The facility had no COVID-19 positive resident cases in the previous 4 weeks and 100% of the 110 employees were either fully vaccinated or had an approved exemption. Facility census was 95. 1. Review of the facility's policy COVID 19 Update, dated 1-14-22 showed the following: -As per CMS guidelines all staff (individuals who provide any care, treatment or other services for the facility and/or Residents, including employees, licensed practitioners, students, trainees, volunteers, hospice, deliveries, lab pick up, or anyone who enters the facility with services paid for by [NAME] Nursing and Rehabilitation Center…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
BROWN, CHRISIndividualW-2 MANAGING EMPLOYEE; CORPORATE OFFICERsince 04/01/2000
BURNHAM, LOISIndividualCORPORATE DIRECTORsince 12/15/2004
ESTES, DENNISIndividualCORPORATE DIRECTORsince 12/15/2004
SWAFFORD, RICHARDIndividualCORPORATE DIRECTORsince 01/01/2011

CMS files one row per role, so the 5 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.7M
Net patient revenuemost recent cost report
-18.5%
Operating marginrevenue minus expenses
$803K
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 70%Medicare 4%Other / private 27%

This home reported $803K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$274per resident / day
operating cost
$8,331per month
≈ monthly operating cost
$231per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265708. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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