Estates Of Spanish Lake, The
610 Prigge Road, Saint Louis, MO 63138 · For profit - Limited Liability company · 150 certified beds · (314) 741-9393 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0565, F0567, F0568, F0569, F0570)
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $57,868 in federal fines (most recent 2024-01-25)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (69%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.0% | 18.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 8.9% | 5.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.1% | 1.1% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.0% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 68.4% | 18.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.7% | 4.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 5.4% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 30.2% | 25.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 89.6% | 90.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.6% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 19.2% | 17.8% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.6% | 23.5% | 17.1% | typical |
| Short-stay residents rehospitalized after admission | 29.2% | 26.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.8% | 13.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.30 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 3.61 | 2.33 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.2%CMS range 6.4–13.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.88 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 150 beds and averages 140.3 residents a day — about 94% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.30 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.05 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.81 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.00 hrs/resident/day on weekends vs 2.43 on weekdays — 17% thinner on weekends. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 69% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
66 citations, most serious first. The 13 most serious are shown; the remaining 53 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-01-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a safe environment for one resident (Resident (R) 203), who resided on a secured unit, out of a total of 14 residents reviewed for accidents. The facility failed to ensure R203, who had a known history of drinking hand sanitizer and making statements indicating he/she wanted to kill himself/herself, did not have access to hand sanitizer and antimicrobial wipes. R203 reported he/she obtained and drank hand sanitizer on the night of 01/17/24 and that he/she obtained the hand sanitizer from the unit. Direct care staff were unaware of R203's previous behaviors or how to interact with R203 related to his/her behaviors. R203 had the potential for significant physical harm up to, and potentially including, death related to staff's failure to monitor the resident and provide basic psychosocial/behavioral interventions related to his/her behaviors. The census was 118. On 01/18/24 at 7:20 PM, the Administrator, Director of Nursing (DON), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2023-08-24 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain temperatures in resident accessible areas at or below 81 degrees and/or meet the comfort needs of residents for one of two resident floors. On [DATE], temperatures in the facility on the second floor exceeded 81 degrees Fahrenheit (F) up to 92.3 degrees F in resident use areas and resident rooms. Resident #1, whose diagnosis includes seizure disorder, sat by the air conditioning unit and reported he/she was hot and uncomfortable. His/Her room temperature registered 91.2 degrees F. Resident #2, whose diagnoses included asthma/chronic obstructive pulmonary disease (COPD)/chronic lung disease and seizure disorder, was in his/her room where the air blew out and the code flashed E8. He/She said the air conditioning unit was replaced yesterday. The temperature registered 89.3 degrees F. Staff reset the unit to turn on the cold air. Two residents were in the C hall dining room, where the temperature registered 91.8 degrees F.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and facility policy review, the facility failed to ensure residents were free from abuse, for seven of nine sampled residents (Resident (R) 4, R77, R84, R30, R62, R350, and R83) reviewed. Examples include: R4 struck R77 in the mouth, resulting in a cut to the inner right lip where the resident's tooth hit it, a contusion to the upper lip and a transfer to the hospital for assessment. In a second incident, R4 pulled up the shirt of one resident with impaired decision making and cognition related to intellectual disability (R84), reaching underneath R84's shirt and touching his/her chest. In a third incident, staff entered the hallway and observed R4 being punched in the face by R30 after R4 spit on R30 and threw a cup of juice on him/her. R30 hit R4 in the face several times, resulting in a laceration under the right eye and a transfer to the hospital for a medical evaluation. A fourth incident showed R4 in the hallway sitting in his/her wheelchair, when R62 ran towards…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-17 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to administer medications as ordered for two of three sampled residents (Resident #1 and #2). The census was 144.Review of the Administering Medication Policy, reviewed date 1/24/24, showed the following:Policy: Medications will be administered in a safe and timely manner, and as prescribed.Procedure included:-Medications must be administered in accordance with the orders, including any required timeframe;-Medications are to be administered within one hour of their prescribed time, unless otherwise specified;-If a medication is withheld, refused or given at a time other than the scheduled time, the individual administering the medication will document the rationale;-While residents have the right to refuse medications, it is vital to notify the appropriate physician of the resident's refusal after three days to allow for a medication review;-If a medication is unavailable, the Certified Medication Technician (CMT)/Nurse will look in the First Dose Cabinet and/or Central Supply for over the counter medications, and administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-25 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to use the services of a Registered Nurse (RN) for at least 8 consecutive hours a day, 7 days a week. This had the potential to affect all residents at the facility. The census was 140. Review of the facility's Nursing Staffing Policy, reviewed 12/22/21, showed: -Policy: This facility will maintain nursing staffing ratios to ensure appropriate care is provided; -Procedure: -A copy of the Nursing Staffing Information form will be posted daily; -The facility's charge nurse and/or designee will update the number of Certified Nurse Assistants (CNAs), Nurse Assistants (NAs), Certified Medication Technicians (CMTs), Environmental Aides (EAs), Licensed Practical Nurses (LPNs), and RNs that are in the facility at the beginning of each shift throughout each 24-hour period; -The completed copies of the Nursing Staffing Information forms will be maintained in a binder by the Staffing Coordinator; -We will have an RN 8 hours a day 7 days a week. Review of the facility's daily assignment sheets, dated 3/20/25 through 4/25/25, showed no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-25 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to send a copy of the notice of transfer or discharge to the representative of the Office of the State Long-Term Care (LTC) Ombudsman. In addition, the facility failed to maintain evidence of the submission of sent notices, including Resident #140. The census was 140. Review of Resident #140's medical record, showed: -admitted to the facility on [DATE]; -re-admitted to the facility on [DATE]. -discharged from the facility to home on 2/20/25 Review of the facility's admissions and discharge report, dated 1/1/25 to 4/11/25, showed the resident was discharged home on 2/20/25. Additionally, the discharge report showed 71 residents had been transferred or discharged during this time period. Review of the facility records, showed a fax cover sheet: -To: The Ombudsman; -Date: 4/14/25; -Phone: a local phone number; -Re: SSD and a local phone number and extension number; -Notes: January through April transfers and discharges. Further review of the facility record,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-25 · tag F0741 — failed to have staff trained for behavioral health — patternEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to immediately intervene when one resident (Resident #43), who was recently hospitalized for suicidal ideation, indicated he/she wanted to commit suicide. In addition, the facility failed to address one resident's behavior when he/she became agitated and left the secured unit he/she resided on (Resident #105). The sample size was 29. The census was 140. Review of the facility's Suicidal Ideations policy, updated 1/24/25, showed: -Definition: Suicidal ideation refers to wanting to take one's own life or thinking about suicide. Should a resident have a history of or begin to show signs of suicidal ideation, the following steps must be implemented: -When a resident is observed by a team member to exhibit verbally and/or physically suicidal tendencies, the following measures should be taken in an effort to prevent an attempt or further attempt by the resident from harming him/herself; -The resident is not to be left unattended until the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-25 · tag F0745 — failed to provide medically-related social services — patternProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a resident received appropriate person-centered care to meet his/her highest practical psychosocial well-being when the facility failed to provide medically related social services for one resident with a known history of suicidal ideation (Resident #43). The sample size was 29. The census was 140. The Administrator was notified on 4/25/25 of the past non-compliance. The facility has hired a Social Services Director on 4/14/25. The deficiency was corrected on 4/14/25. Review of the facility's Supervision and Management of Residents with Behaviors policy, updated 1/24/25, showed: -Policy: To provide support to team members to maintain safety and security when providing care to our residents who may exhibit behaviors, while treating our residents with dignity, respect and compassion; -Protocol: -De-escalation education will be provided to team members; -The best way to manage resident behaviors is to provide care in a dignified, respectful and compassionate manner; -When a resident is exhibiting anxiety,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-25 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure drugs and biologicals were labeled and stored in accordance with acceptable standards of practice. The facility identified six medication carts and two medication rooms. Three of the six carts and both medication rooms were checked for medication storage. Issues were found in both medication rooms, and all three medication carts. In addition, a non-licensed staff had access to one medication room using a key located at the nurses' station. The census was 140. Review of the facility's Storage and Labeling of Medications policy, dated [DATE], showed: -Policy: Medications and biologicals are stored safely, securely, and properly, following manufacturer's recommendations or those of the supplier. The medication supply is accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications; -Only licensed nurses, pharmacy personnel, and those lawfully authorized to administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-25 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (Resident #342) had a code status (a legal document or instructions that outlines a patient's wishes regarding medical care, particularly if they experience cardiac or respiratory arrest) and another resident's code status was accurate (Resident #32). The sample was 29. The census was 140. Review of the facility's Advanced Directive Policy & Procedure, dated [DATE], showed: -Purpose: The facility aims to support a resident's self-determination and respects each individual's right to have their choices related to healthcare planning, advanced directives, and end-of-life care preferences throughout their stay; -At the time a resident is admitted into the facility, it must be determined if a resident has existing advanced directives or wishes to establish advanced directives. The following steps are taken as part of the admission process: -The facility admissions coordinator and/or a Social Service Worker (SW) will supply the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-25 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide a Skilled Nursing Facility Advance Beneficiary Notice (SNFABN-form CMS-10055) or a denial letter at the initiation, reduction, or termination of Medicare Part A benefits for three of three sampled residents who remained in the facility upon discharge from Medicare Part A services (Residents #39, #36 and #6). The sample size was 29. The census was 140. Review of the Centers for Medicare and Medicaid Services Survey and Certification memo (S&C-09-20), dated 1/9/09, showed the following: -If the skilled nursing facility (SNF) believes on admission or during a resident's stay that Medicare will not pay for skilled nursing or specialized rehabilitative services and the provider believes that an otherwise covered item or service may be denied as not reasonable or necessary, the facility must inform the resident or his/her legal representative in writing why these specific services may not be covered and the beneficiary's potential liability for payment for the non-covered services. The SNF's responsibility to provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-25 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain a homelike environment for residents at the facility, by not ensuring ceilings and water spots in resident bathrooms were repaired during three of five days of the survey (Residents #27 and #129). In addition, the facility failed to ensure the bedroom door in one resident's room was in proper working condition and functional (Resident #69). The sample was 29. The census was 140. Review of the facility's Maintain a Safe, Clean, Comfortable, and Homelike Environment policy, reviewed 1/24/24 showed: -Policy: This facility will accommodate, to the extent possible, a personalized, homelike environment that recognizes the individuality and autonomy of each resident, while maintaining the safety of all residents and staff; -Policy Explanation and Compliance Guidelines: - Report any furniture in disrepair to maintenance promptly; -Maintain a clean, comfortable and homelike environment (I.e., ceiling tiles, wallpaper, floor tiles); -Report any unresolved environmental concerns to the Administrator. 1. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the State Survey Agency (Department of Health and Senior Services-DHSS) no later than two hours after one resident made an allegation of sexual abuse (Resident #191). The sample size was 29. The census was 140. Review of the facility's Abuse, Neglect and Exploitation policy, dated 4/8/24, showed: -Policy explanation and compliance guidelines: the abuse coordinator in the facility is the Administrator or facility appointed designee. -Report allegations or suspected abuse, neglect, or exploitation immediately to: Administrator; -State Survey and Certification agency through established procedures; -Sexual abuse includes, but is not limited to, sexual harassment, sexual coercion, sexually inappropriate interactions, or sexual assault; -Response and Reporting of abuse, neglect and exploitation: anyone in the facility can report suspected abuse to the abuse agency hotline. When abuse, neglect or exploitation is suspected, the Licensed Nurse should:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 53 citations
- Potential for harm · Dcited before2025-04-25 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident with a mental disorder had a DA-124 Level II evaluation (Pre-admission Screening and Resident Review (PASRR), a comprehensive assessment conducted on individuals identified by a Level I PASARR screening as potentially having a mental impairment or developmental disability) as required, for one resident investigated for PASRR requirement (Resident #106). The census was 140. Review of the facility's Pre-admission Screening and Resident Review Process, reviewed on 1/24/24, showed: -Purpose: Our facility will follow the Missouri Department of Health and Senior Services in obtaining the PASARR to determine the psychological needs they require based on their past history, allowing the facility to provide individualized care; -Process: -Prior to admission the DA 124 is completed while in the hospital; -The code is verified on the Central Office Medical Review Unit (COMRU) website to ensure it has been filled out completely; -COMRU website…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure resident care plans were updated and accurate to reflect resident needs. This failure affected three residents, whose care plans did not address recent self-harming behaviors, dialysis and discharge planning (Residents #43, #121 and #120). The sample size was 29. The census was 140. Review of the facility's Care Plan and Care Plan Conference Policy, dated 8/24/24, showed: -Policy: A care plan shall be used in developing the resident's daily care routine and will be available to the team for review to ensure the best person-centered care is provided to our residents. Every quarter, an attempt will be made to schedule a care plan conference with the resident, family and/or responsible party to allow the staff to provide the best person-centered care; -Procedure; -An interim care plan will be completed by the Nursing Deportment within 24 hours of admission and provided to the responsible party within 48 hours of admission; -The Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-25 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure services provided met acceptable professional standards of care when staff failed to transcribe one resident's new order into the computer, resulting in the resident's urine analysis (UA, urine to check for signs of disease or infection) and culture and sensitivity (C/S, a lab test to attempt to grow bacteria, viruses, or fungi. and then test which medications will effectively work to stop the infection) not being obtained (Resident #68). Staff also failed to obtain a physician order for one resident's oxygen (Resident#31). The sample was 29. The census was 140. Review of the facility's Physician Orders policy, dated 8/24/24, showed: -Purpose: The purpose of this policy is to ensure our residents receive the care prescribed by their physician; -The Registered Nurse (RN)/Licensed Practical Nurses (LPN) and Certified Medication Technicians (CMT) are to follow the orders as written. 1. Review of Resident #68's significant change…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-25 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff followed their policy for dialysis (a procedure that cleanses the blood of its impurities) when staff failed to assess/document the dialysis catheter (a catheter used for exchanging blood to and from a hemodialysis machine and a patient) or arteriovenous fistula, (AV, a surgical connection between an artery and a vein, usually in the arm, that's used for dialysis) site every shift and failed to fully complete the dialysis communication forms for two out of two residents who were receiving dialysis services (Residents #121 and #104). In addition, the facility failed to have a physician order for dialysis for one resident (Resident #104) and failed to have a contract with the dialysis companies. The sample was 29. The census was 140. Review of the facility's Management of a Resident Receiving Dialysis policy, dated 2/22/25, showed: -General guidelines: monitor the resident for the following problems associated with renal failure and/or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-25 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff accurately administered/documented medications, weekly skin assessments, pain and behavior monitoring, as well as blood pressure, per physician orders for two residents (Resident #31 and #62). The sample was 29. The census was 140. Review of the facility's Administering Medication policy, dated 1/24/24, showed: -Policy: Medications will be administered in a safe and timely manner, and as prescribed; -Only persons licensed or permitted by the state of Missouri to prepare, administer and document the administration of medications and/or have related functions can administer medications; -The Director of Nursing (DON) or designee will supervise and direct all nursing personnel who administer medications and/or have related functions; -Medications must be administered in accordance with the orders, including any required time frame; -If a medication is withheld, refused or given at a time other than the scheduled time the individual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-10 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and ensure staff reported an allegation of sexual abuse, resulting in a delayed abuse investigation regarding two residents (Resident #1 and Resident #2). The sample was six. The census was 132. Review of the facility's Abuse, Neglect, and Exploitation policy, undated, showed the following: -Policy: Each resident has the right to be free from verbal, sexual, physical and mental abuse, corporal punishment and involuntary seclusion. The resident has the right to be free from mistreatment, neglect and misappropriation of property. -Resident must not be subject to abuse by anyone, including, but not limited to: Facility staff, other residents, consultants or volunteers, staff of other agencies serving the resident, family members, legal guardians, friends or other individuals; -When suspicion of abuse, neglect, or exploitation, or reports of abuse, neglect or exploitation occur, it must be communicated to the facility's Administrator,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-17 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure call lights were accessible to residents while in their rooms for five out of five sampled residents (Resident #5, #11, #12, #13 and #15). This had a potential to affect all residents. The census was 127. 1. Review of Resident #5's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 6/14/24, showed: -Cognitively intact; -Had impaired vision; -Impairment on one side of upper and lower body; -Always incontinent of bladder; -Frequently incontinent of bowel; -Dependent on staff for toileting and transfers from the bed/chair; -Required moderate assistance for rolling left and right in the bed; -Required maximal assistance to transfer from a lying to sitting position and from a sitting to lying position; -Used a wheelchair for mobility; -Diagnoses included heart failure, stroke, diabetes, respiratory failure, muscle weakness, cognitive communication deficit and seizure disorder.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure pain medications were given as ordered for one of three sampled residents (Resident #14). The census was 127. Review of the facility's Administering Medication Policy, reviewed on 1/24/24, showed: -Policy: Medications will be administered in a safe and timely manner, and as prescribed; -Medications must be administered in accordance with the orders, including any required time frame; -If a medication is unavailable, the Certified Medication Technician (CMT)/Nurse will look in the First Dose Cabinet and/or central supply for over-the-counter medications, and administer the medication. If the medication is still unavailable, the CMT/Nurse will reorder the medication by either faxing or calling the request into the pharmacy; -If a medication is missing, and the pharmacy has not sent the requested medication the following day, the Director of Nursing or designee is to be notified to assist in removing barriers and obtaining the medication in a timely manner, whether the issue lies within the pharmacy or a new…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure nurses completed weekly skin assessments, weekly wound assessments and to ensure treatments were applied as ordered to pressure ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction), for one resident (Resident #5) out of three sampled residents. The facility also failed to ensure facility wound reports were accurate. This had the potential to affect all residents at risk for skin breakdown. The census was 127. Review of the National Pressure Ulcer Advisory Panel (NPUAP), prevention and treatment of pressure ulcers: Quick Reference Guide, Washington DC: National Pressure Ulcer Advisory Panel 2014 showed the following: -Assess the pressure ulcer initially and re-assess it at least weekly; -With each dressing change, observe the pressure ulcer for signs that indicate a change in treatments as required (e.g., wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-17 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents who required colostomy (a surgical procedure that brings one end of the large intestine out through the abdominal wall) services received such care consistent with professional standards of practice, the comprehensive person-centered care plan and the resident's goals and preferences for one resident (Resident #7) out of three sampled residents. The census was 127. Review of the facility's Administering Medication Policy, reviewed on 1/24/24, showed: -Policy: Medications will be administered in a safe and timely manner, and as prescribed; -Only persons licensed or permitted by the state of Missouri to prepare, administer and document the administration of medications and/or have related functions can administer medications; -Medications must be administered in accordance with the orders, including any required time frame; -Topical medications used in treatments will be documented on the Treatment Administration Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-25 · tag F0575 — widespreadPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and policy review, the facility failed to post contact information for Adult Protective Services (APS) and the Medicaid Fraud Control Unit. This had the potential to negatively affect the residents' right to contact the agencies for 118 of 118 residents who resided at the facility. The census was 118. Findings include: Review of the facility's policy and procedure titled, Agency Postings, dated December 2022, revealed, . This policy covers the posting of Agencies and ensures their contact information is made available to residents, staff and family members to report alleged concerns or questions to ensure the highest quality of care. 2. Department of Health and Senior Services Abuse and Neglect contact Information . On 01/17/24 at 3:14 PM, observation and review of the facility's required posting of contact information for pertinent State agencies and advocacy groups revealed no contact information for Adult Protective Services or the local contact agency for Medicaid was posted. In an interview on 01/17/24 at 3:14 PM, the Director of Operations…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-25 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interviews, and policy review, the facility failed to provide eight hours of Registered Nurse (RN) coverage on 31 out of 109 days reviewed for staffing. This had the potential to cause unmet health needs for 118 of 118 residents who resided at the facility. Findings include: Review of facility provided policy titled, Nursing Staffing Policy, dated 12/22/21, revealed, . This facility will maintain nursing staffing ratios to ensure appropriate care is provided . We will have a registered nurse 8 hours a day 7 days a week . Review of the facility's Daily Staffing Sheets, provided by the facility and dated 10/01/23 through 01/17/24, revealed no evidence of RN coverage for an eight-hour shift for the following dates: 10/01/23, 10/08/23, 10/14/23, 10/15/23, 10/21/23, 10/22/23, 10/28/23, 10/29/23, 11/04/23, 11/05/23, 11/11/23, 11/12/23, 11/18/23, 11/19/23, 11/25/23, 11/26/23, 12/03/23, 12/09/23, 12/10/23, 12/16/23, 12/23/23, 12/24/23, 12/25/23, 12/30/23, 12/31/23, 01/01/24, 01/06/24, 01/07/24, 01/13/24, 01/14/23, and 01/17/24. During an interview on 01/19/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-25 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and policy review, the facility failed to ensure the required staff members (Director of Nursing (DON), Infection Preventionist (IP), and Medical Director) of the Quality Assurance (QA) Committee attended at least the quarterly QA meetings for one of four quarters. Additionally, the IP failed to attend at least quarterly QA meetings for four of four quarters. The total census was 118. Findings include: Review of facility policy titled, The Estates Quality Assurance Performance Improvement (QAPI), revised March 2022, revealed Our QAPI represent our facility's commitment to continuous quality improvement. The program ensures a systematic performance evaluation, problem analysis and implementation of improvement strategies to achieve our performance goals. Policy Explanation and Compliance Guidelines . 2. The facility shall establish an interdisciplinary QAPI committee. The committee shall consist of, at a minimum, Administrator, Director of Nursing Services (DNS), physician, and three other facility staff members. Additional staff members may be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-25 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to provide or help arrange resident council meetings on a regular basis for five of five sampled residents (Resident (R) 355, R16, R85, R35, and R67) who attended the resident council meeting. The census was 118. Findings include: Review of the facility's policy and procedures titled, ''Resident Council Policy,'' dated 12/21/20, revealed, ''. The Resident Council is a meeting that is held one time per month in a designated location in facility .'' During a meeting with the resident council on 01/16/24 at 11:00 AM, R355, R16, R85, R35, and R67 all stated there were no resident council meetings on a regular basis. Review of R355's quarterly ''Minimum Data Set (MDS)'' with an Assessment Reference Date (ARD), located under the ''MDS'' tab of the electronic medical record (EMR), revealed R355 had a ''Brief Interview for Mental Status (BIMS)'' score of 14 out of 15, which indicated R355 was cognitively intact. Review of R16's quarterly ''MDS'' with an ARD of 12/08/23 and located under the ''MDS'' tab of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-25 · tag F0567 — failed to protect residents' money held by the home — patternHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have a system in place to ensure residents were not allowed to spend another resident's money without written authorization, causing individual resident trust fund accounts to go into a negative balance. The facility managed funds for 93 residents. A sample of 13 were chosen and the practice affected all 13 residents (Residents #102, #91, #1, #87, #3, #13, #97 #101, #103, #8, #6, #78 and #2). The census was 118. Review of the facility's Management/Protection of Resident Funds Policy, dated 4/3/19, showed the following: -A record of all transactions regarding the resident's funds shall be maintained by the facility in accordance with the generally accepted accounting principles; -The facility has a surety bond to assure the security of the president's personal fund deposited with the facility; -All residents' personal funds shall be deposited in a passbook type interest bearing account and shall be subject to the terms and the conditions imposed by the financial institution where such account is located; -There was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-25 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a safe, clean, comfortable, and homelike environment on two of seven halls in ten resident rooms (Resident (R) 84, R58, R53, R44, R25, R76, R61, R78, R87 and R46). The census was 118. Findings include: 1. During observational tour of the facility on the first floor B-hall on 01/15/24 between 09:50 AM-10:50 AM the following environmental concerns were identified: In R84's room the overbed table had one side with chipped off wood. The one side of the overbed table appeared as it was chewed off. R58's closet door had no knobs. R53's bedroom door had peeling paint on the bottom left side of the door, peeling paint on the wall in the upper left corner of the wall near door frame, and bathroom wall next to the toilet, has peeling paint. R44's closet door was off the track, leaning on the wall, which was on the right side of the room after entering. During an interview on 01/18/24 at 3:00 PM, R44 stated the door had been off the track and leaning for a long time, he/she could not remember how long. 2. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-25 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to address a verbal grievance related to missing clothing for one of 32 sampled residents (Resident (R) 85) and failed to ensure five of five residents interviewed in the resident council (Resident (R) 355, R16, R85, R35, and R67) had knowledge of the facility's grievance process. The census was 118. Findings include: Review of the facility's undated Abuse and Neglect Policy revealed, ''. Prevention of Abuse, Neglect, and Exploitation The facility will consider utilization of the following tips for prevention of abuse, neglect, and exploitation of residents: Provide feedback to residents, staff and family members who voice grievances .'' Review of the facility's policy and procedure titled, ''Resident Rights'' dated 12/01/19, revealed, ''. Residents have the right to voice grievances .'' 1. Review of R85's ''Face Sheet,'' provided by the facility, revealed an admission date of 09/08/21. Review of R85's quarterly ''Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-25 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure newly hired employees were screened to rule out the presence of a Federal Indicator, with the Certified Nurse Aide (CNA) Registry, for four of 10 sampled employees hired since the last survey. The facility hired at least 200 new employees since the last survey. The census was 118. Review of the facility's Abuse, Neglect and Exploitation Policy, undated, showed the following: -Policy: Each resident has the right to be free from verbal, sexual, physical and mental abuse, corporal punishment and involuntary seclusion. The resident has the right to be free from mistreatment, neglect and misappropriation of property. Residents must not be subject to abuse by anyone, including, but not limited to; facility staff, other residents, consultants or volunteers, staff of other agencies serving the resident, family members, legal guardians, friends or other individuals; -Facility Abuse Prevention Plan: -Employee Screening: Background, reference and credentials' checks should be conducted on employees prior to or at the time of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-25 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to report allegations of resident-to-resident physical abuse, sexual abuse, and violent behaviors to the facility's Abuse Coordinator and the state survey agency for four of nine sampled residents (Resident (R) 59, R73, R84, and R4) reviewed for abuse. These failures presented a potential for continued abuse. The census was 118. Findings include: Review of the facility's undated policy titled ''Abuse, Neglect and Exploitation,'' revealed, ''. anyone in the facility can report suspected abuse to the abuse hotline. The facility Administrator/designee must ensure that all alleged violations, involving abuse are, or have a result in a significant injury, are reported immediately, but no later than 2 hours after the allegation is made .'' 1. Review of R59's ''admission Record,'' located in the ''Profile'' tab of the electronic medical record (EMR), revealed he/she was initially admitted to the facility on [DATE] and was readmitted on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-25 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to investigate allegations of resident-to-resident physical and sexual abuse and violent behaviors for seven of nine sampled residents (Resident (R) 59, R73, R4, R77, R84, R30, and R83) reviewed for abuse. The census was 118. Findings include: Review of the facility's undated policy titled, ''Abuse, Neglect and Exploitation'' revealed, ''. Investigation of alleged abuse, Neglect and Exploitation. When suspicion of abuse, neglect, or exploitation or reports of abuse occur, it must be communicated to the facility's Administrator, Department Head or Supervisor and the Administrator/designee must initiate an investigation. Interview all residents involved and all witnesses separately. Document the entire investigation chronologically .'' 1. Review of R59's ''admission Record,'' located in the ''Profile'' tab of the electronic medical record (EMR), revealed he/she was initially admitted to the facility on [DATE] and was readmitted on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-25 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. R203's ''Face Sheet,'' dated 01/20/24, indicated R203 was admitted to the facility on [DATE] with diagnoses including paranoid schizophrenia, history of TBI, major depression, history of alcohol abuse, psychoactive, abuse, PTSD, mild intellectual disabilities, epilepsy, and violent behavior. R203's quarterly MDS'' assessment with an ARD of 11/18/23 indicated a ''BIMS'' of 8 out of 15 (moderately cognitively impaired). The assessment indicated the resident experienced delusions and exhibited verbal aggression toward others frequently during the assessment reference period. R203's ''Behavior Care Plan,'' found in the EMR under the ''Care Planning'' tab and dated initiated on 10/02/23 and then most recently updated on 11/23/23 read, ''BEHAVIORS/ PSYCHOSOCIAL WELLBEING: [R203] shows aggressive behaviors by punching items, walls, and mailbox. He has dx [diagnoses] of Intellectual Disabilities, Malingering, PTSD, Factitious D/o [disorder], Suicidal Ideations. He has drunk hand sanitizer because he is 'just tired of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-25 · tag F0742 — patternProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide treatment and services for mental and psychosocial concerns for three of 24 residents (Resident (R) 61, R78, and R209). Specifically, the facility failed to provide appropriate treatment and services to correct the assessed problem or to attain the highest practicable mental and psychosocial well-being for the residents with diagnosed mental disorders and post-traumatic stress disorder. The census was 118. Findings include: A policy and procedure for providing the residents with psychiatric services was requested on 01/19/24 at 10:59 AM. No policy or procedure was provided as of 01/20/24 at the time of exit. 1. Review of R61's ''Census'' located under the ''Clinical'' tab in the electronic medical record (EMR) revealed R61 was admitted to the facility on [DATE] with diagnoses that included schizophrenia, Tourette's disorder, post-traumatic stress disorder (PTSD), generalized anxiety disorder, irritability and anger, bipolar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of two sampled residents (Resident (R) 21 and R209) reviewed for self-administration of medication were safe to self-administer their own medications. R21 had an unlabeled respiratory inhaler medication at her bedside and R209 had expired topical and oral medications at his bedside. Neither resident had orders to self-administer the observed medications. The census was 118. Findings include: The facility's ''Self-Administration of Medications Protocol'' dated [DATE] read, in pertinent part: ''Purpose: To address a resident's expressed interest in increasing their independence with medication administration, by being able to keep medications at bedside or being able to self-administer medications, as well as, to determine if they are safe/capable to do so;''; ''2. The Charge Nurse will complete a Self-Administration of Medication Assessment on the resident;'' 4. The Director of Nursing and/or Assistant Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents and/or responsible parties were notified in a timely manner when a resident's account was within the $200.00 Social Security (SSI) limit ($5,726.00) or when the resident's account was over the SSI limit. This affected three residents reviewed who received Medicaid benefits (Residents #104, #14 and #16). The census was 118. Review of the facility's Management/Protection of Resident Funds Policy, dated 4/3/19, showed the following: -If the resident receives Medicaid benefits, the Facility shall notify the resident when the amount in his/her account has reached $200.00 less than the Social Security Income (SSI) resource limit for one person, and that if the amount in the account in addition to the value of the resident's other non-exempt resources reaches the SSI resource limit for one person, the resident may lose eligibility for Medicaid or SSI. 1. Review of Resident #104's Resident Trust Statement, dated 12/31/23, showed the following: -10/31/23, ending monthly balance of $20,398.87; -11/30/23, ending…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy review, and interview, the facility failed to ensure the Ombudsman was notified of hospital transfers for one resident of four residents (Resident (R) 88) reviewed for hospitalizations. Findings include: Review of facility policy, titled Estates Notice of Transfer or Discharge of Nursing Home Resident, dated 04/10/21, revealed, Residents/Resident's Legal Representative shall receive written notification if a resident is temporarily discharged /transferred to the hospital due to an urgent medical need. Procedure . 7. The admission Coordinator will retain a copy of the form and notify the Ombudsman of all discharges, including temporary discharges, on a monthly basis. Review of Face Sheet, provided by the facility, revealed R88 was readmitted on [DATE] with a diagnosis of cirrhosis of the liver, malignant neoplasm of colon, dementia, and chronic obstructive pulmonary disease (COPD). Review of Progress Note, dated 07/15/23 and provided by the facility, revealed [R88] had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and review of the Resident Assessment Instrument (RAI) manual, the facility failed to ensure one resident out of two residents (Resident (R) 58) reviewed for hospice had a significant change in status Minimum Data Set (MDS) assessment completed within 14 days of being admitted to hospice. The census was 118. Findings include: Review of Center for Medicare and Medicaid Services (CMS) Long-term Care Facility Assessment Instrument 3.0 User's Manual, version 1.18.11, dated October 2023, revealed, Chapter 2: Assessments for the Resident Assessment Instrument, 2.6: Required OBRA Assessments for the MDS .RAI OBRA-required assessment summary for significant change in status . Assessment Reference Date (ARD) no later than 14th calendar day after determination that significant change in resident's status occurred (determination date + 14 calendar days). Review of facility provided Face Sheet revealed R58 was re-admitted to the facility on [DATE] with a diagnosis including malignant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the facility failed to incorporate the recommendations from the PASRR (Pre-admission and resident review) Level II determination and the PASRR evaluation report for two of 24 resident's (R) 46 and R61) plan of care. Specifically, the coordination did not occur as the PASRR Level II evaluation reports were not part of the residents' electronic medical record. The census was 118. Findings include: Review of the facility's ''Pre-admission Screening and Resident Review'' policy, dated 06/18/23, revealed the facility will follow the State Survey Agency and Senior [NAME] in obtaining the Pre-admission Screening and Resident Review (PASRR) to determine the psychological needs they require based on their past history, allowing the facility to provide individualized care. The Central Office Medical Review Unit (COMRU) website will alert the facility if a Level Il was triggered and when the assessment will be completed. Once the Level 2 has been completed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the facility failed to ensure that one resident of one resident reviewed for dialysis (Resident (R) 50) had communication between the facility and dialysis. In addition, the facility failed to ensure that R50's dialysis port was being assessed for signs and symptoms of infection as per facility policy. The census was 118. Findings include: Review of the facility policy titled, Management of a Resident Receiving Dialysis, reviewed 03/22/23, revealed, General Guidelines: 1. Monitor the resident for the following problems associated with renal failure and/or dialysis: a. Fluid and electrolyte imbalance b. Cardiovascular/hemodynamic instability c. Pain d. Infection e. Altered nutrition f. Immobility 2. Assess dialysis catheter or Arteriovenous (AV) fistula every shift and document. 3. Cover dialysis catheter before resident bathes or showers. Ensure catheter dressing is dry and intact. 4. A care plan should be initiated to determine the needs of the resident and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the facility failed to ensure that physician follow-up to the pharmacist recommendations was implemented for two of five residents (Resident (R) 9 and 21) reviewed for unnecessary medications. The census was 118. Findings include: 1. Review of facility provided Face Sheet revealed R9 was re-admitted to the facility on [DATE] with a diagnosis of Alzheimer's disease and major depressive disorder (MDD). Review of facility provided Medication Regimen Review Prescriber Recommendation (the document utilized by the facility to indicate the monthly pharmacist's recommendations and subsequent review by the resident's physician), dated 06/29/23, revealed This resident is receiving Aripiprazole [Abilify, anti-psychotic medication] 5 mg [milligrams] PO [by mouth] once daily for dementia with behavioral disturbance (started 01/07/23), and mirtazapine [Remeron, anti-depressive medication] 45 mg PO at bedtime [HS] for depression (started 01/06/23). Please consider one of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0847 — isolatedInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure that the copy of the signed agreement for binding arbitration for three residents (Resident (R) 30, 78, and 354) did not include if the resident revokes the agreement the facility may terminate agreement and have resident vacate the facility within 60 days. The census was 118. Findings include: 1. Review of facility provided Face Sheet revealed R30 was re-admitted on [DATE]. Review of R30's facility provided Exhibit A Arbitration Agreement, signed by R30's guardian and dated 04/17/23, revealed, .Section 8. Freedom of Choice/Right to Revoke a. The resident is under no obligation to reside at the facility. There are other long term care facilities which are available to resident in the event this arbitration agreement is unacceptable to resident. b. This arbitration agreement may be revoked by resident upon written notice delivered to the administrator of facility within 30 days of the original execution by resident. If resident revokes this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
See the deficiency cited at Event 3XlJ12. Based on interview and record review, the facility failed to keep residents free from physical abuse when Resident #1 and a staff member had a verbal altercation, which escalated into the staff member smacking a cigarette out of the resident's mouth during a smoke break. The staff member also cursed at the resident and used threatening language and posture. The staff member intentionally broke the resident's cigar in half, threw it on the ground and told the resident to pick it up. The sample was three. The census was 114. The Administrator was notified on 10/17/23, of the past non-compliance. Upon learning of the incident, facility management removed the alleged staff member from the building. The facility in-serviced staff on the abuse/neglect policy, with a special emphasis on verbal abuse on 9/22/23. The deficiency was corrected on 9/22/23. Review of the facility's Abuse, Neglect and Exploitation policy, updated 11/30/17, showed the following: -Each resident has the right to be free from verbal, sexual, physical and mental abuse,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
See the deficiency cited at Event 3XlJ12. Based on interview and record review, the facility failed to follow their policy, and state and federal regulations, by not notifying the Department of Health and Senior Services (DHSS) immediately or within the required two hour time-frame, after being made aware of an allegation of employee to resident abuse for one of three residents reviewed for abuse and neglect investigations (Resident #1). The census was 114. Review of the facility's Abuse, Neglect and Exploitation policy, updated 11/30/17, showed the following: -Each resident has the right to be free from verbal, sexual, physical and mental abuse, corporal punishment and involuntary seclusion. The resident has the right to be free from mistreatment, neglect and misappropriation of property. Resident must not be subject to abuse by anyone, including, but not limited to facility staff, other residents, consultants or volunteers, staff of other agencies serving the resident, family members, legal guardians, friends or other individuals; -Policy Explanation and Compliance Guidelines:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-17 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
See the deficiency cited at 3XlJ12. Based on interview and record review, the facility failed to follow their policy to thoroughly investigate an allegation of employee to resident abuse for one of three residents reviewed for abuse and neglect investigations (Resident #1). The census was 114. Review of the facility's Abuse, Neglect and Exploitation policy, updated 11/30/17, showed the following: -Each resident has the right to be free from verbal, sexual, physical and mental abuse, corporal punishment and involuntary seclusion. The resident has the right to be free from mistreatment, neglect and misappropriation of property. Resident must not be subject to abuse by anyone, including, but not limited to facility staff, other residents, consultants or volunteers, staff of other agencies serving the resident, family members, legal guardians, friends or other individuals; -Policy Explanation and Compliance Guidelines: -The Abuse Coordinator in the facility is the Administrator or facility appointed designee. Report allegations or suspected abuse, neglect, or exploitation immediately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their policy, and state and federal regulations, by not notifying the Department of Health and Senior Services (DHSS) immediately or within the required two hour time-frame, after being made aware of an allegation of employee to resident abuse for one of three residents reviewed for abuse and neglect investigations (Resident #1). The census was 114. Review of the facility's Abuse, Neglect and Exploitation policy, updated 11/30/17, showed the following: -Each resident has the right to be free from verbal, sexual, physical and mental abuse, corporal punishment and involuntary seclusion. The resident has the right to be free from mistreatment, neglect and misappropriation of property. Resident must not be subject to abuse by anyone, including, but not limited to facility staff, other residents, consultants or volunteers, staff of other agencies serving the resident, family members, legal guardians, friends or other individuals; -Policy Explanation and Compliance Guidelines: -The Abuse Coordinator in the facility is the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-24 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their policy to thoroughly investigate an allegation of employee to resident abuse for one of three residents reviewed for abuse and neglect investigations (Resident #1). The census was 114. Review of the facility's Abuse, Neglect and Exploitation policy, updated 11/30/17, showed the following: -Each resident has the right to be free from verbal, sexual, physical and mental abuse, corporal punishment and involuntary seclusion. The resident has the right to be free from mistreatment, neglect and misappropriation of property. Resident must not be subject to abuse by anyone, including, but not limited to facility staff, other residents, consultants or volunteers, staff of other agencies serving the resident, family members, legal guardians, friends or other individuals; -Policy Explanation and Compliance Guidelines: -The Abuse Coordinator in the facility is the Administrator or facility appointed designee. Report allegations or suspected abuse, neglect, or exploitation immediately to: -Administrator; -Other Officials…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-04-08 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure complete and accurate accounting of the resident trust account by not showing what the adjustments were for when reconciling the monthly trust account for 12 of 12 months reviewed. The census was 67. Review of the resident trust account reconciled bank statements, showed the following: -In 4/2020, an adjustment of $11,141.78 was made. No explanation of what the adjustment was for; -In 5/2020, an adjustment of $11,752.73 was made. No explanation of what the adjustment was for; -In 6/2020, an adjustment of negative $623.98 was made. No explanation of what the negative adjustment was for; -In 7/2020, an adjustment of negative $2448.02 was made. No explanation of what the negative adjustment was for; -In 8/2020, an adjustment of negative $512.04 was made. No explanation of what the negative adjustment was for; -In 9/2020, an adjustment of negative $6,976.78 was made. No explanation of what the negative adjustment was for; -In 10/2020, an adjustment of $3,952.60 was made. No explanation of what the adjustment was for;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-04-08 · tag F0570 — patternAssure the security of all personal funds of residents deposited with the facility.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure they maintained a surety bond for the resident trust fund account in the amount of one and one half times the average monthly balance for the past 12 months. The census was 67. Record review of the resident trust account for the past 12 months from [DATE] to [DATE], showed an average monthly balance of $59,000. This would yield a required bond in the amount of $88,500 (one and one half times the average monthly balance). Review of the bond report for approved facility bonds by Department of Health and Senior Services (DHSS), showed an approved bond of $80,000 dated [DATE]. Review of the Surety Rider provided by the facility, showed an increase on [DATE] for $120,000. No where on the Rider did it show it had been submitted to DHSS for approval. During an interview on [DATE] at 1:35 P.M., the corporate business manager said she thought the previous Rider had expired. The owner is responsible for the oversight of the Rider.
- Potential for harm · Ecited before2021-04-08 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop and/or implement person-centered comprehensive care plans to accurately reflect individual care needs for four residents (Residents #204, #252, #157, and #152). The sample size was 17, with an expanded sample of 13. The census was 67. 1. Review of Resident #204's medical record, showed: -Diagnoses included muscle weakness, neuropathy (nerve damage affecting the nervous system), depression, chronic kidney disease (impaired kidney function), urinary retention and hematuria (blood in urine); -A physician's order, dated 11/18/20, for Fentanyl (narcotic pain medication) 25 microgram (mcg)/hour (hr), apply to skin topically one time a day every 3 days for pain; -A physician's order, dated 11/18/20, for oxycodone/acetaminophen (narcotic pain medication) tab 10-325 milligram (mg), one tablet by mouth every 8 hours as needed for pain; -A physician's order, dated 11/18/20, for Aspercreme with lidocaine (topical anesthetic) 4%, apply to both hands two times a day for pain/stiffness; -A physician's order, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-04-08 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff obtained and document neurological assessments (neurochecks) for the 72 hours following unwitnessed falls, and to complete fall incident reports for three residents (Residents #205, #52 and #204). The facility also failed to ensure staff documented the administration of resident medications and accu-checks (blood sugar readings) according to physician's orders (Residents #203, #251, #58, #157 and #53). The sample was 17. The census was 67. 1. Review of Resident #205's face sheet, showed diagnoses included seizure disorder, convulsions, intellectual disability, depression, abnormalities of gait and mobility, and generalized muscle weakness. Review of the resident's medical record, showed: -Fall risk evaluation, dated 6/26/20, identified the resident at risk of falls; -A progress note, dated 11/28/20 at 12:57 P.M., in which staff documented the resident heard screaming, My left shoulder hurt. Upon entering the resident's room,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-04-08 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received restorative therapy (RT) as ordered. The facility identified eight residents that should receive RT services. Of those eight, seven were sampled and one of those seven had a decline in their physical abilities. In addition, the facility was unable to provide documentation showing any of the seven resident's received RT services as ordered. (Residents #201, #152, #157, #52, #54, #55, and #253). The census was 67. 1. Review of Resident #201's medical record, showed diagnoses included dementia, seizures, unsteadiness on feet, fracture around prosthetic right hip, fracture at right femur (bone located in the thigh of the upper leg) and history of falling, unspecified abnormalities of gait and mobility. Review of the resident's care plan, initiated on 10/20/20, last revised on 4/6/21, showed: -Problem: At risk for falls related to decreased safety awareness, poor judgment, history of muscle weakness, history of dementia and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-04-08 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure other interventions were tried prior to the use of side rails, properly assess residents for the use of side rails, and update resident care plans regarding the use of side rails. The facility identified 10 residents who utilized side rails in the facility. Five of the residents who utilized side rails were sampled and problems were identified with all five (Resident #157, #152, #204, #103 and #105). The sample size was 17. The census was 67. 1. Review of Resident #157's medical record, showed diagnoses included osteoarthritis of the knee, obesity, unspecified abnormalities of gait and mobility and generalized muscle weakness. Review of the resident's care plan, last updated on 9/22/20 and in use during the survey, reviewed on 4/5/21, showed: -Problem: Has an ADL (activities of daily living) self-care performance deficit related to obesity; -Goal: Will maintain current level of function through the next review; -Interventions: Call light within reach, therapy evaluation and treat as needed, and resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-04-08 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to establish a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation. The controlled substance shift change count check sheets were missing documentation for three of the six facility medication carts. The census was 67. 1. Review on 4/1/21 at 8:27 A.M., of the facility's first floor Controlled Substance Shift Change Check Sheet, dated March 2021, completed by the nurse, showed the following: -60 of 93 shifts, staff failed to count the number of narcotic cards; -67 of 93 shifts, staff failed to document initials to indicate the count was correct. During an interview on 4/1/21 at 8:31 A.M., Nurse G said each nurse is to count each narcotic cards and document the amount of cards on the Controlled Substance Shift Change Sheet. The oncoming and offgoing nurse should initial the sheet to indicate the count is correct. 2. Review on 4/1/21 at 8:50 A.M., of the facility's first floor Controlled Substance Shift Change Check Sheet, completed by the Certified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-04-08 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure its medication error rates were not 5% or higher. Out of 33 opportunities for error, four errors occurred, resulting in a 12.12% medication error rate (Residents #154, #253 and #255). The census was 67. 1. Review of Resident #154's physician's order sheets (POS), dated 4/5/21, showed the following: -An order, dated 8/19/20, for Incruse Ellipta 62.5 mcg (a prescription medication used to treat chronic obstructive pulmonary disease (COPD, a group of lung disease that block airflow and make it difficult to breathe and emphysema (lung condition that causes shortness of breath)), inhaler; Give one puff orally one time a day for COPD; -An order, dated 8/19/20, for Breo Ellipta 100/25 (a prescription medication used to treat chronic obstructive pulmonary disease and asthma (a condition causing difficulty in breathing)) inhaler; Inhale one puff orally one time a day for COPD; -Diagnoses included COPD. Observation on 4/5/21 at 7:50 A.M., showed Certified Medication Technician (CMT) B administered medications to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-04-08 · tag F0909 — failed to maintain a comfortable temperature — patternRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff completed routine inspections of bed frames, mattresses, and bed rails to identify areas of possible entrapment with side rail usage to reduce the risks of accidents. The facility identified 10 residents with side rails in use. Five of the residents were sampled and problems were identified with all five (Residents #157, #152, #204, #103 and #105). The sample size was 17. The census was 67. 1. Review of Resident #157's medical record, showed diagnoses included osteoarthritis of the knee, obesity, unspecified abnormalities of gait and mobility and generalized muscle weakness. Review of the resident's care plan, last updated on 9/22/20 and in use during the survey, showed: -Problem: Has an ADL (activities of daily living) self-care performance deficit related to obesity; -Goal: Will maintain current level of function through the next review; -Interventions: Call light within reach, therapy evaluation and treat as needed, and resident will allow staff to assist with bathing, dressing, transfers and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-08 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to treat each resident with respect and dignity and care for each resident in a manner that promotes maintenance or enhancement of his or her quality of life, recognizing each resident's individuality for one of 17 sampled residents (Resident #253). The facility census was 67. Review of the facility's resident rights policy, dated 12/1/19, showed the following: -Policy: To provide quality healthcare through communications, respect and sensitivity between the residents and those who provide them care. The facility strives to promote the exercise of rights for each resident, even if he or she is determined incompetent, should be able to assert these rights based on his or her degree of capability; -All of the facility residents have the following rights: Dignity, privacy and respect; The right to be treated with consideration and respect for personal dignity in personal care and communication. Review of Resident #253's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide the necessary services to maintain good grooming and personal hygiene for four residents who required staff assistance for performance of activities of daily living (Residents #204, #163, #152, and #103). The sample size was 17. The census was 67. 1. Review of Resident #204's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 3/27/21, showed: -Rejection of care not exhibited; -Limited assistance of one person physical assist required for dressing and personal hygiene; -Diagnoses included depression and generalized muscle weakness. Review of the resident's care plan, undated and in use at the time of survey, showed no documentation of the resident's preferences for bathing or grooming Observation and interview on 4/2/21 at 7:45 A.M., showed the resident sat in a wheelchair in his/her room with a scruffy beard on his/her cheeks and chin. The resident said he/she cannot stand in the shower, so facility staff usually give him/her bed baths;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-08 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide an ongoing program to support residents in their choice of activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident, for three of three residents sampled for activities (Residents #252, #207, and #208). The census was 67. 1. Review of Resident #252's medical record, showed diagnoses included depression. Review of the resident's care plan, undated and in use at the time of survey, showed: -Problem: The resident has depression related to: staff left blank; -Goal: The resident will exhibit indicators of depression, anxiety, or sad mood less than daily by review date; -Approaches: staff left blank; -No documentation of the resident's activity preferences. Further review of the resident's medical record, showed no documentation of activity assessments or activity participation from August 2020 through April 2021. 2. Review of Resident #207's medical record, showed diagnoses included depression. Review of the resident's care plan, undated and in use at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to notify the physician in a timely manner of a change in condition for one of two closed record sampled residents (Resident #102). The census was 67. Review of Resident #102's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 9/27/19, showed: -Diagnoses of Multiple Sclerosis, high blood pressure, diabetes and dementia; -Short/long term memory problems; -Required extensive staff assistance for eating; -Required total staff assistance for bed mobility, transfers, dressing, toilet use, personal hygiene and bathing; -Incontinent of bowel and bladder. Review of the resident's progress notes, showed: -3/22/2020 at 7:29 A.M.: Abdomen girth is very distended with very faint bowel sounds noted. Denies complaints of pain when touched. Respirations even and unlabored. Slept this shift without difficulty. Findings reported to oncoming Nurses; -3/22/2020 at 7:52 A.M.: Small Bowel movement noted. Small amount of coffee ground emesis (vomit) noted at the end of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to identify two unstageable pressure ulcers on a resident's sole of the right foot and the heel of the right foot. In addition, nurse's failed to complete the resident's weekly skin assessments routinely and a certified nursing assistant (CNA) failed to remove the resident's socks during bathing to check for skin breakdown. The resident was not one of three residents the facility identified with a known pressure ulcer (Resident #55). The census was 67. Review of the facility Pressure Ulcer Risk Assessment policy, revised 4/20, showed: Policy: -It is the policy of this facility to perform a pressure ulcer risk assessment as part of our systematic approach for pressure ulcer prevention. A risk assessment does not always identify who will develop a pressure ulcer, but will determine which residents are more likely to develop a pressure ulcer; Policy Explanation and Compliance Guidelines: -Pressure ulcer risk assessments will be conducted by a licensed or registered nurse on admission/re-admission, weekly times four…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement interventions, including adequate supervision, consistent with a resident's needs, goals, care plan and current professional standards of practice in order to eliminate the risk and/or reduce the risk of an accident. The facility also failed to monitor the effectiveness of the interventions and modify the care plan as necessary, in accordance with current professional standards of practice for two of 17 sampled residents (Residents #201 and #254). The census was 67. Review of the facility's falls and fall risk management policy, last updated on 12/10/18, showed the following: -Based on previous evaluations and current data, the staff and IDT (interdisciplinary team) will identify interventions related to the resident's specific risks and causes to try to prevent the resident from falling and to try to minimize complications from falling; -The staff, with input of the IDT fall follow up review and attending physician, will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure drugs and biologicals were labeled and stored in accordance with currently accepted professional standards for two of six medication carts. The census was 67. 1. Observation on 4/1/21 at 8:28 A.M., of the second floor medication cart for A hall, showed the following: -An uncovered plastic medication cup filled with small pills. It had a handwritten label of Melatonin (a hormone primarily released by the pineal gland at night, and has long been associated with control of the sleep-wake cycle) 5 milligrams (mg) on the side of the cup; -One open vial of artificial eye drops, dated and labeled only with a resident's first name; -One open package of Breo Ellipta 100/25 (a prescription medication used to treat chronic obstructive pulmonary disease (COPD, a group of lung disease that block airflow and make it difficult to breathe)) and asthma (a condition causing difficulty in breathing), not in a pharmacy bag, labeled only with a resident's first name; -Two Basaglar insulin (a long acting insulin (used to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure staff who provided perineal care (cleansing between the legs and buttocks area) to dependent residents, followed acceptable hand hygiene infection control practices by failing to change gloves before applying barrier cream for one of two residents observed receiving personal care. (Resident #204). In addition, staff failed to clean the glucometer (machine used to check blood sugar levels) before and after use for Resident #252. The glucometer was used for multiple residents. The census was 67. 1. Review of the facility's Perineal Policy, updated on 12/10/15, showed the following: -Policy: It is the practice of the facility to provide perineal care to all incontinent residents as needed and during routine bath time in order to promote cleaniness and comfort, prevent infection to the extent possible and to prevent and assess for skin breakdown; -Further review of the policy failed to show documentation of when staff are to change gloves when performing perineal care. No handwashing/glove policy. 2. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2021-04-08 · tag F0623 — widespreadProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide written notice of facility-initiated transfers to the Office of the State Long Term Care Ombudsman's Office for 27 of 27 residents transferred from 1/1/21 thru 4/1/21. The census was 67. On 3/6/21, the Ombudsman stated the State Long Term Care Ombudsman's office had not received notice of facility-initiated transfers from the facility for several months. During an interview on 4/6/21 at 9:44 A.M., the administrator said it is the responsibility of the social service director (SSD) to notify the Ombudsman's Office of facility-initiated transfers at the end of every month. Her last SSD quit a couple of months ago. She looked through the former SSD's e-mails. Of the 27 residents that had facility-initiated transfers since 1/1/21 thru 4/1/21, she could not find documentation that the Ombudsman's Office had been notified. She would have to assume the Ombudsman was correct when she said they had not been receiving facility-initiated transfer notices. During an interview on 4/7/21 at 7:46 A.M., the current SSD said her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$57,868 in federal fines across 2 penalties. 2 Medicare payment denials on record.
- $32,771 — penalty dated 2024-01-25
- $25,097 — penalty dated 2023-08-24
- Medicare payment denial — starting 2024-02-28 for 9 days
- Medicare payment denial — starting 2023-09-29 for 40 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ROSENBERG, ZEV | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 60% | since 09/10/2014 |
| SPECTOR, TUVIYAH | Individual | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/10/2014 |
| GAO, SHAWN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2019 |
| HAWKINS, KATRINA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/04/2025 |
| MEDALLION HEALTHCARE SYSTEMS LLC | Organization | ADP OF THE SNF | — | since 09/10/2014 |
CMS files one row per role, so the 11 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 90% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $851K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265776. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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