No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

McClay Senior Care

3801 McClay Road, Saint Peters, MO 63376 · For profit - Individual · 60 certified beds · (636) 244-3323 Medicare & Medicaid certified

Call the home — (636) 244-3323 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609, F0610) — most recent Nov 2019Resident-funds citations (F0567, F0568, F0569)Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0567, F0568, F0569)
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure rating is low (2/5)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3701 N Saint Peters Pkwy · (636) 720-0190 · Call to confirm hours
Pharmacy
Walgreens<0.1 mi
1305 Jungermann Rd · (636) 441-0819 · Call to confirm hours
Grocery
48 Plaza 94 · (636) 928-1623 · Call to confirm hours
Park
118 Driftwood Ln · (636) 477-6600 · Typically dawn to dusk
Place of worship
3827 McClay Rd · (636) 447-6000

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.9%18.1%15.4%better
Long-stay residents who lose too much weight6.6%5.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.5%1.1%0.9%better
Long-stay residents with a urinary tract infection0.0%2.3%2.0%better
Long-stay residents with depressive symptoms0.0%18.5%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury5.8%4.1%3.3%worse
Long-stay residents whose ability to walk worsened13.9%17.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication4.7%25.6%18.9%better
Long-stay residents given the seasonal flu vaccine85.7%90.9%95.3%worse
Long-stay residents with pressure ulcers6.7%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control11.2%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table31.4%23.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.4%2.2%1.4%typical
Short-stay residents given the seasonal flu vaccine43.3%63.5%79.4%worse
Short-stay residents rehospitalized after admission31.0%26.0%22.6%worse
Short-stay residents with an outpatient ER visit20.9%13.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.982.111.67worse
Long-stay outpatient ER visits per 1,000 resident days2.152.331.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

41.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 125 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

41.7%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
46.5%U.S. median 56.6%
Met the expected recovery
0.29U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.09hours / resident / day
Speech therapy

Met the expected recovery: 46.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 58 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 46% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF41.7%CMS range 33.1–52.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 7.9–14.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge46.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge43.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge51.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge98.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.9%CMS range 5.5–14.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.821.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.27
RN hours/ resident / day
1.11
LPN hours/ resident / day
2.44
Aide hours/ resident / day
3.82
Total nurse hours/ resident / day
0.25
RN hoursweekends
43.5%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 60 beds and averages 49.0 residents a day — about 82% occupied, or roughly 11 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.82 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.27 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.44 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.48 hrs/resident/day on weekends vs 3.95 on weekdays — 12% thinner on weekends. RN hours go from 0.28 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

3
deficiencies at the latest standard inspection (2024-04-04)
14
at the previous standard inspection (2022-08-29)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 12 most serious are shown; the remaining 30 are one tap away and print in full.

  • Actual harm · Gcited before2025-04-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to conduct weekly skin assessments per their policy and complete a Braden Scale (a tool used to identify if a resident is at risk for the development of Pressure Ulcers (PU) for four residents (Resident #1, #2, #3 and #8) out of eight sampled residents who developed PU. Resident #1 admitted to the facility from a local hospital with a pressure ulcer to the coccyx. The facility failed to complete an admission skin assessment indicating that the resident had the PU, or document the size and characteristics of the PU. The facility failed to complete weekly skin assessments on the resident and the PU to the coccyx deteriorated to a Stage III PU (full-thickness skin loss involving damage to, or necrosis of, subcutaneous tissue, extending down to but not through underlying fascia, presenting as a deep crater with or without undermining). The resident was readmitted to the hospital. The facility failed to do weekly skin assessments and complete a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2019-11-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to document assessment of - including characteristics, failed to re evaluate weekly per facility policy, or revise one resident's (Resident #41), in a review of two sampled residents with wounds, care plan during the development and treatment of a new pressure ulcer. The resident presented with a pressure injury described as a fluid filled blister on the heel following a change in mobility status which deteriorated to a Stage III pressure ulcer (full thickness loss of skin, where adipose (fat) is visible in the ulcer and granulation tissue and rolled wound edges are often present). The facility census was 53. 1. Review of NPUAP guidelines, dated September 2016, showed the following definitions: -Stage I pressure injury is intact skin with localized area of non-blanchable (when you press on the area of redness the redness does not go away) erythema (redness). Presence of blanchable erythema changes in sensation, temperature, or firmness may…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-04 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, and serve food in accordance with professional standards for food service safety and sanitation. Staff failed to practice proper hygienic practices, including hair restraint use, handwashing and gloving, and consumption of personal food and beverage items, when preparing and serving food to residents. Staff failed to ensure food and beverage containers and utensils were handled in a sanitary manner and were protected from moisture and other contaminants. Staff failed to ensure food items were in good condition and were sealed, labeled, dated, and stored in accordance with the manufacturer's label. Staff failed to ensure resident food items, including items located in a unit refrigerator outside of the kitchen, were stored under sanitary conditions. Staff also failed to ensure the ice machine and ceiling vent were clean to prevent potential contamination to food preparation and dish storage areas. The facility census was 46. 1. Review of the facility's policy, Personal Hygiene Policy, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-04 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure three residents (Resident #2, #5 and #44), in a review of three sampled residents who received insulin injections, were free from significant medication errors. Staff failed to prime (remove the air) the Humalog/Novolog Kwik pen (prefilled pen of fast acting insulin) (medication injected under the skin used to treat diabetes) needle as instructed by the manufacturer prior to administration of the medication, resulting in administration of less than the ordered dose of Humalog/Novolog. Staff failed to hold the needle against the resident's skin for the manufacturer's suggested time after the administration of the medication. The facility census was 48. Review of the undated facility policy, Medication Administration, showed the following: -The facility will provide pharmaceutical services, including procedures that assure the accurate acquiring, receiving, dispensing and administering of all medications to meet the needs of each resident; -If the charge nurse/Certified Medication Technician (CMT) is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-04 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to keep lorazepam (a schedule IV narcotic anxiety medication with the potential for abuse) behind two locks when it was stored in the unlocked refrigerator in the lower level medication room, without evidence of when the medication was dispensed or a narcotic sheet for reconciliation. The facility failed to remove and destroy discharged resident medications from the lower level medication room for eight discharged residents (Residents #100, #101, #102, #103, #104, #105, #106, and #107) as directed by facility policy. The facility census was 48. Review of the facility undated policy, Medications - Narcotics/Controlled Substances, showed the following: -Narcotics must always be stored under a double locking system; -They must be kept in the locked box in the unit's locked medication; -Each narcotic that the pharmacy dispenses to the facility is accompanied by a narcotic sheet with: a. Medication name, amount, dose, and strength; b. Date dispersed to facility; c. Resident's name; d. Lines to record each dose…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-13 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide food items at a safe and appetizing temperature. The facility census was 50. Review of the undated facility policy for Food Temperatures showed: -Foods will be served at proper temperature to insure food safety; -Inset thermometer into center of product. Allow time for stabilization. Wait until there is no movement for 15 seconds. Several readings may be required to determine hot and cold spots; -Record reading on Food Temperature Chart form at beginning of tray line and end of tray line. If temperatures to not meet acceptable servicing temperatures, reheat the product or chill the product to the proper temperature. Take the temperature of each pan of product before serving; -Acceptable serving temperatures are in part: -casseroles - greater than 140 degrees but preferable 160 degrees to 175 degrees; -meat - greater than 140 degrees but preferable 160 degrees to 175 degrees; -potatoes, pasta - greater than 140 degrees but preferable 160 degrees to 175 degrees; -vegetables - greater than 140 degrees…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow professional standards of care for two residents (Residents #1 and #2), in a review of six sampled residents when staff failed to administer medication as ordered by the physician. The facility census was 50. Review of the facility policy for Following Physician Orders dated 11/18 showed: -Drugs will be administered only upon a clean, complete and signed order of a person lawfully authorized to prescribe; -Each medication order is documented in the resident's medical record with the date and signature of the person receiving the order. The order is recorded on the physician order sheet (POS) or the telephone order sheet if it is a verbal order, and the Medication Administration Record (MAR) or Treatment Administration Record (TAR. Review of the undated facility policy for Admissions showed the Charge Nurse will assume responsibility for the addition of contacting the resident's physician and verify the admission/readmission orders including all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed follow their policy when staff failed to assess residents implement the 72 hour observations, or put interventions in place after the fall. This affected two residents (Resident #2, and #3) of six sampled residents. The facility census was 50. Review of the undated facility policy for Falls-Risk Assessment and Identification showed: -The facility will protect residents from injury by falls through risk assessment and identification; -Every resident is considered at high risk for falls until the admission fall assessment is completed; -Fall risk assessment must be completed: the first day of admission or readmission; with each quarterly and annual assessment; with every significant change in the resident's condition; after any fall; -If the admission fall assessment indicates a risk of falls, the charge nurse will initiate a fall care plan. Review of the undated facility policy for Falls-Prevention and Risk Reduction showed: -The Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-08-29 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure sanitary practices in the kitchen. The facility census was 48. Review of the facility kitchen cleaning policy, dated December 2018, showed the following: -It is policy to follow the cleaning schedule as directed by the dietary manager. -Dietary staff will maintain a clean and sanitary kitchen. -The dietary manager delegates the cleaning to the cook or the aide for the day. -Daily cleaning: floors, and sink and countertops are cleaned and sanitized throughout the day; -Weekly cleaning: walls, doors, drains, and reach-in chillers; -Monthly cleaning: lighting and freezers; -Twice yearly the extraction ducts are cleaned. -The nightly aide is responsible for a checklist that is followed up by the dietary manager. Review of the facility's hairnet policy, dated December 2018, showed all persons working in direct contact with food, food-contact surfaces, and food packaging materials are to wear a hairnet or cap while in the kitchen for hygienic purposes. 1. Observations on 08/22/22 between 11:23 A.M. and 2:49…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-08-29 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide reasonable accommodations of needs for five residents (Resident #1, #13, #30, #31, and #43), in a review of 16 sampled residents when their call lights were not accessible for use. In addition the facility failed to accommodate preferences for one resident (Resident #30) when Resident #30 would prefer to get out of bed daily. The facility census was 48. Review of the undated facility policy Call Lights showed the following: -It is the policy of the facility to provide a working call light at each resident bedside and toilet; -The call light should be placed within reach. Review of the undated facility policy Rising from Sleep and Bedtime policy showed residents will rise in the morning and go to bed at times of their choosing. 1. Review of Resident #13's care plan, dated 4/12/22, shows the following: -Diagnoses include: delusional disorder (a condition in which an individual displays one or more delusions for a month or longer),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-08-29 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to create an environment that was respectful of the rights of each resident to make choices about aspects of their lives that were significant to them for four residents (Residents #10, #27, #30 and #39) in a review of 16 sampled when the facility failed to honor residents' preferences for time to awaken or be out of bed and the choice of bathing provided. The total facility census was 48. Review of the facility Resident [NAME] of Rights provided in the admission Agreement showed residents had the right to make decisions and choices in the management of their personal affairs. Review of the undated facility Bathing Policy showed the following: -Residents will be offered two showers per week and more frequently if requested; -Resident rights will be respected as to self-determination related to bathing however, if a resident declines bath care the staff member will leave the room and come back later to offer the bath again; -If a resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-29 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review, the facility failed to follow professional standard of care by failure to follow physician orders and medications manufacture's recommendations with administration of Levothyroxine (medication used to treat hypothyroidism which is a condition caused by abnormally low activity by the thyroid gland) for one resident (Resident #27), failed to apply ace wraps and perform treatments to edematous extremities per physician orders for one resident (Resident #43) in a review of 16 sampled residents and failed to change a PICC (Peripherally Inserted Central Catheter access to the large central veins near the heart) line dressing as ordered by the physician for one additional resident (Resident #155). In addition the facility failed to administer and insulin pen (a medication used to treat diabetes/high blood sugar) for one resident (Resident #30). Facility census was 48. Review of the undated facility policy Medication Administration showed the following: 1. The facility will provide pharmaceutical services, including procedures that assure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 30 citations
  • Potential for harm · Ecited before2022-08-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure resident safety for four residents (Residents #1, #13, #35 and #39) in a review of 16 sampled residents. Staff failed to use a gait belt while assisting one resident (Resident #13) and lifted the resident under both arms, staff failed to ensure a mechanical lift pad was appropriately placed under a resident, or stop the transfer when the resident expressed pain during the transfer for one resident, (Resident #39) and staff failed to ensure two residents (Resident #1 and #35), had foot pedals on their wheelchairs prior to staff propelling the residents in the facility. The facility census was 48. Review of the facility Gait Belt Policy dated 4/2020 showed the following: It is the policy of the facility that the therapy director will gait belt train all new staff upon orientation with the following guidance: -Gait belts must be used when transferring a resident who requires assist; -Gait belts are kept in each resident room; -Gait…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-29 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure four residents (Resident #43, #27 and #35), in a review of 16 sampled residents, received a gradual dose reduction (GDR), of their psychotropic medications and/or a documented rationale as to why a GDR was decline and failed to ensure a PRN psychotropic drug did not extend beyond 14 days without a stop date and/or renewed order. The census was 53. Review of the undated facility policy Medications-Antipsychotics showed the following: -Monitoring and assessment of antipsychotic medications use includes ensuring that: -Within the first year in which a resident is admitted on an antipsychotic medication or has been started on an antipsychotic medication, the charge nurse must request that the resident's physician evaluate the resident for a Gradual Dose Reduction (GDR); a. The request for GDR evaluation must be made in two separate quarters of the year, (with at least one month between the attempts), unless clinically contraindicated;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-29 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff washed their hands after each direct resident contact and when indicated by professional standard of practice during personal care for four residents (Resident #10, #26, #20, and #39) in a review of 16 sampled residents, failed to ensure one resident's (Resident #39's), urinary collection bag was kept off the floor, and failed to appropriately wear and change Personal Protective Equipment (PPE) upon entering a Covid positive resident's (Resident #155's) room, wearing a contaminated N95 mask to other resident rooms to deliver meals. Facility's census was 48. Review of the CNA in Long Term Care- 2001 Revision Manual shows the following: -Handwashing is the single most important means of preventing the spread of infections; -Instructions to wash hands before and after contact with residents; -Instructions to start with the cleanest area and work toward the dirtiest area when cleaning an item or body part; -Instructions to always…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-08-29 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the resident call light system in place was adequately equipped to allow residents to call for staff assistance through a communication system which relayed the call directly to a staff member or to a centralized staff work area. In addition the facility failed to answer call lights in a timely fashion for two residents (Resident #39 and #405) in a review of 16 sampled residents. The facility census was 48. Review of the undated facility policy Call Lights showed the following: -It is the policy of the facility to provide a working call light at each resident bedside and toilet; -The call light should be placed within reach; -Call lights should be answered promptly by staff; -The call light indicator will be displayed on the monitor at the nurses station and front desk; -An audible pager will be utilized by a staff member. Review of the undated facility policy Arial Call Light Logs showed the following: -It is the policy of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-29 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure one resident (Resident #39), in a review of 16 sampled residents received personal care in a manner to protect the resident's personal privacy. The facility census was 48. Review of the facility policy, Resident Rights, dated 12/2018 showed the following: -All clients/residents have the right to be accepted and treated with dignity; -All clients/residents have the right to reasonable privacy, including privacy of self in their room and personal affairs. 1. Review of Resident #39's care plan, dated 4/19/22, showed the following: -Diagnoses include: unspecified dementia; -He/She has an indwelling urinary catheter (a tube inserted into the bladder to drain urine); -Ensure privacy with all catheter care; -He/She was incontinent of bowel; -Perineal cleansing and apply protective skin barrier after each incontinent episode. Review of the resident's significant change MDS, dated [DATE], showed the following: -Daily preference choices are important to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure facility staff provided two residents (Resident #15 and #405) in a review of 16 sampled residents that were unable to perform their own activities of daily living (ADL), the necessary care and services to maintain good personal hygiene and prevent body odor. The facility census was 48. Review of the undated facility policy ADL Care for Dependent Residents Policy showed the following: -Residents who are unable to carry out activities of daily living should receive necessary services provided by facility staff to maintain good nutrition, grooming and personal and oral hygiene; -Assistance to the bathroom; may include commode, bedpan, urinal, transfer on / off toilet, peri-cleaning as necessary, changing absorbent pads or briefs, manage ostomy or catheter and adjust clothing will be provided by staff as necessary to ensure proper hygiene; -Shaving of face, legs and underarms as needed or requested by resident. Review of the undated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one closed record (Resident #57), of 16 sampled residents and six closed records, received the necessary care and services in accordance with professional standards of practice. Resident #57 had oxygen saturation levels in the 80's on room air (normal range 95-100% on room air) in the morning on 7/27/22 which decreased even further when the resident spoke. Facility staff did not notify the resident's physician of the condition change or that oxygen was applied. The resident's condition continued to decline during the day and he/she was subsequently sent to the hospital. The facility census was 48. Review of the undated facility policy Change of Condition Notification showed the following: Policy statement: -The physician and family/responsible party will be notified when the charge nurse/designee identifies a change in the resident's condition; Procedure: 2. The charge nurse will notify the physician/designee of the noted change of the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement interventions to prevent the development of pressure ulcers (localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device) for two (Residents #10 and #27), in a review of 16 sampled residents. The facility failed to reposition two residents (Residents #10 and #27), who were identified as a risk for pressure ulcers, as directed per facility policy to prevent the potential development of pressure ulcers. The facility identified four residents had pressure ulcers on their Resident Matrix (mandated document used to identify resident's care areas). The facility census was 53. Review of facility's undated policy for positioning and preventative care showed the following: -It was the facility's policy to reposition residents who were not independent with movement. Preventing pressure sores and skin break down may be achieved by turning and positioning every two hours;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriated treatment and services consistent with acceptable standards of practice for one resident (Resident #39), in a review of 16 sampled residents with an indwelling urinary catheter (a tube inserted into the bladder to drain urine). Staff failed to provide appropriate catheter care during personal cares and did not keep the level of the catheter tubing below the resident's bladder during a transfer. The facility census was 48. Review of the undated facility policy Urinary Catheter Care showed the following: 1. CNAs should do catheter and perineal care with A.M. and P.M. care, after each of the resident's bowel movements and as needed; a. Always wash your hands before and after handling the catheter, tube or bag and wear gloves following standard precautions for infection control; b. Clean the area where the catheter is inserted by wiping away from the insertion site to prevent germs from being moved from the anus to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-29 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that resident records were complete and accurate as demonstrated by documentation of completed treatments (showers) performed for residents by staff who did not provide that care. This affected two residents (Resident #1 and Resident #405) out of a sample of 16 residents. The facility census was 48. Review of the undated facility policy Nursing Documentation showed the following: 1. General charting guidelines: e. Document objective facts, observations, and data, what was done for the resident; 4. Do Not: b. Never amend someone else's documentation. 1. Review of Resident #1's admission Care Plan (CP) dated 08/23/22 showed the following: -I require assist with ADL's r/t impaired mobility and impaired balance; -Assist me with bathing body parts that I am unable to clean, assist x1; -I require assist x1 with dressing and hygiene; -I require assist x1 at times to transfer; 2. Review of Resident #405's Care Plan (CP) dated 08/10/22 showed the following: -I require assist with ADL's r/t impaired mobility and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-11-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to follow proper sanitation and food handling practices in the kitchen. The facility census was 53. Observations on 11/19/19 at 11:28 A.M. showed the following: -There was no area for racking dishes, -There was no area for dish rack storage; -A buildup of a black and mold-like substance as well as a buildup of a sticky substance on the gasket on the condiment refrigerator; -A heavy buildup of charred debris and whole pieces of old food on the stove; -A brown buildup of debris on the outside of the stacked ovens and a buildup of debris on the handles; -A heavy buildup of black debris inside the stacked ovens; -Dishes stacked in drawers and in the cabinets were put away wet; -Scoops, spoons, and knives stacked inside the drawers were put away with debris on them; -The bowl for the stand mixer had debris on the sides and bottom; -The paddle for the stand mixer had a buildup of debris; -A scoop was stored in the flour container and the handle was in direct contact with the flour. Observation on 11/19/19 at 11:59 A.M. showed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-11-26 · tag F0883 — failed to offer flu and pneumonia vaccines — widespread
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain and follow policies and procedures for immunization of residents against pneumococcal disease as required for 14 of 16 sampled residents (Resident #41, #23, #30, #18, #36, #151, #26, #150, #12, #40, #299, #253, #251, #45 and #250) and three additional residents (Resident #8, #38 and #299) of which three residents (Resident #36, # 37 and #8 ) developed pneumonia. The facility also failed to document if residents received the pneumococcal vaccine or did not receive the vaccine due to medical contraindications, previous vaccination or refusal and failed to assess and vaccinate eligible residents with the pneumococcal vaccine with recommended doses of pneumococcal vaccine as indicated by the Centers for Disease Control (CDC) guidelines. The facility census was 53. 1. Review of the facility undated policy Vaccine Administration showed the following: -A licensed nurse would perform the resident vaccinations to prevent or limit infectious disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-11-26 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure each resident was afforded the right to manage his/her financial affairs, when the facility failed to advise residents of money held in the facility operating account that belonged to the resident. The facility failed to deposit funds in excess of $100 in an interest bearing account that was separate from any of the facility's operating accounts, and credit all interest earned on resident funds to that account. The deficient practice affected 27 residents (Residents #1, #4, #6, #11, #13, #14, #16, #17, #21, #23, #28, #38, #40, #149, #151, #301, #302, #303, #304, #305, #306, #307, #308, #309, #310, #311, and #312 ). The facility census was 53. 1. Record review of the facility's maintained Accounts Receivable Aging Report for the period [DATE] through [DATE], showed the following residents with personal funds held in the facility operating account: -Resident #14 had $4,818.41; -Resident #6 had $4,775.04; -Resident #40 had $565.75; -Resident #312…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-11-26 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain a system that assured a complete accounting of each resident's personal funds, in accordance with generally accepting accounting principles for nine residents (Residents #1, #17, #21, #23, #38, #149, #151, #350, and #351) who elected for the facility to keep their money in the resident trust since February 2019. The facility failed to reconcile the resident trust fund ledgers with the reconciled bank statements and petty cash reconciliations and failed to reconcile petty cash totals monthly. The facility also failed to provide three residents (Residents #1, #38, and #151) with their monthly personal spending allowance. The facility census was 53. 1. Review of the residents' trust fund ledgers for February 2019 showed a total of $2,054.06 in the resident trust fund account. The residents' ledgers did not differentiate between the amounts maintained in petty cash and in the resident trust fund bank account. (The facility identified Resident #350, Resident #351, Resident #17, Resident #151, and Resident #21's money…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-11-26 · tag F0569 — pattern
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide a final accounting of individual resident fund balances maintained in the facility's operating account within 30 days to the individual or probate jurisdiction administering the resident's estate, in accordance with state law, for ten residents (Residents #302, #304, #305, #309, #310, #311, #312, #313, #314, and #315). The facility census was 53. Record review of the facility's maintained Accounts Receivable Aging Report for the period [DATE] through [DATE], showed the following residents with personal funds held in the facility operating account: -Resident #302 (deceased [DATE]), $9000.00; -Resident #304 (deceased [DATE]), $1021.60; -Resident #305 (deceased [DATE]), $1828.38; -Resident #309 (deceased [DATE]), $3711.50; -Resident #310 (deceased [DATE]), $1531.00; -Resident #311 (deceased [DATE]), $1969.33; -Resident #312 (deceased [DATE]), $6000.00; -Resident #313 (deceased [DATE]), $1570.53; -Resident #314 (deceased [DATE]), $5000.00;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-11-26 · tag F0637 — pattern
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to complete a significant change in status assessment (SCSA) Minimum Data Set (MDS), a federally mandated assessment instrument required to be completed by facility staff, for three residents (Residents #34, #41 and #18) in a review of 16 sampled residents, within 14 days after the facility determined, or should have determined, there had been a significant change in the resident's physical or mental condition which had an impact on more than one area of the resident's health status and required interdisciplinary review and/or revision of the care plan. The facility census was 53. 1. During interview on 11/26/19 at 12:00 P.M. the Director of Nursing (DON) said the facility followed the RAI 3.0 process for completion of all MDS assessments. Staff should complete a significant change MDS when there were two or more areas of change either improvement or decline and the change was sustained. 2. Review of the Long Term Care Facility RAI User's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-11-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure five of 16 sampled residents (Resident #12, #34, #45, #151, #253) and two additional residents (Resident #2, and #354) received care in a manner appropriate to address the residents' safety when staff transferred a resident who did not bear weight with a gait belt, transported residents in wheelchairs without foot pedals, failed to follow a resident's plan of care resulting in a fall from bed, or when the facility failed to review interventions/ add appropriate interventions after an incident/accident to prevent further accidents from occurring. The facility's census was 53. 1. Review of the facility's undated Post-Fall Protocol policy showed the following: -An episode where a resident lost his/her balance and would have fallen were it not for staff intervention, and a fall without an injury were still considered falls; -When a resident was found on the floor, most logical conclusion was that a fall had occurred. The facility was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-11-26 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to report any irregularities to the attending physician and act on irregularities noted by the pharmacist during the monthly medication regimen review for three residents (Resident #23, #41, and #36) in a review of 16 sampled residents. The facility census was 53. 1. Review of the facility's undated policy for Pharmacy Consultants showed the following: -The consultant pharmacist provided consultations on all aspects of the provision of pharmacy services in the facility; -The consultant pharmacist reviewed each medication of all residents in the facility once per month to examine for supporting diagnosis, and unnecessary medication use; -The pharmacist would report any irregularities, issues, or problems to the resident's physician and the Director of Nursing (DON); -The DON would give the charge nurse a copy of the unit's monthly consultation report; -The charge nurse would ensure that all of the recommendations were acted upon, all of the recommendations…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-11-26 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure three residents (Residents #253, #26, and #41) in a review of 16 sampled residents' orders for as needed (PRN) antipsychotic medications were limited to 14 days and PRN antianxiety medications were limited to 14 days as required, except if an attending or prescribing physician believed that it was appropriate for the PRN order to be extended beyond 14 days, then the physician should document their rationale in the resident's medical record and indicate the duration for the PRN order. The facility also failed to ensure residents had an appropriate diagnosis for use of antipsychotic medications for two residents (Resident #253 and #26), and failed to incorporate into the comprehensive care plan for one resident (Resident #26), resident centered anti-psychotic medication related goals and parameters for monitoring the resident's condition, including the likely medication effects and potential for adverse consequences. The facility census was 53. 1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-11-26 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to appropriately label insulin pens for three residents (Resident #13, #22, and #33) who were diagnosed with insulin dependent diabetes and required the use of insulin to treat, and one stock bottle of insulin (for resident use), with the date they were opened to ensure staff did not administer expired insulin. The facility census was 53. 1. Review of the manufacturer's guideline for use for Tresiba insulin showed that it was good for eight weeks after it was opened. 2. Review of the manufacturer's guideline for use for Novolog insulin Flex Pen showed the cartridges should be discarded 28 days after opening. 3. Review of the manufacturer's guideline for use for Humalog insulin Flex Pen showed the cartridges should be discarded 28 days after opening. 4. Review of the manufacturer's guidelines for use of Lantus insulin showed it should be discarded 28 days after opening. 5. Review of the facility's policy dated November of 2018 showed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-11-26 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow spreadsheet menus for serving sizes for all residents, failed to serve bread and butter to all residents, and failed to served the pureed desserts to residents as directed on the spreadsheet menu. The facility census was 53. 1. Review of physician diet orders showed four residents had physician orders for a mechanical soft diet and four residents had orders for a pureed diet. 2. Review of the facility spreadsheet menu for lunch on 11/19/19, showed staff were to serve the following to residents on a mechanical soft diet: -A 4 ounce (oz) serving of ground meatloaf; -A slice of bread with butter; -A 2 inch by 2.5 inch piece of cheesecake. Review of the facility spreadsheet menu for lunch on 11/19/19, showed staff were to serve the following to residents on a pureed diet: -A 4 oz serving of pureed meatloaf; -A #20 (1.75 oz) scoop of pureed bread and butter; -A #12 (3.25 oz) scoop of pureed cheesecake. Observation on 11/19/19 between 11:35 A.M. and 11:55 A.M. showed the following: -Staff used a 2-ounce…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-11-26 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to follow acceptable infection control practices and prevent cross-contamination during the provision of cares. Staff failed to wash hands and change gloves when indicated by professional standards of practice during personal care for two sampled residents (Resident #151 and #253), and failed to properly sanitize the glucometer (a device used to evaluate blood glucose levels) in between use and after becoming soiled for one sampled resident (Resident #34) and for two additional residents (Resident #33 and #13), in a review of 16 sampled residents. The facility staff also failed to screen and administer and/or record tuberculin skin testing (TST) for ten sampled residents (Resident # 151, #12, #26, #150, #45, #250, #251, #41, #23 and #30) and for two additional residents (Resident #38 and #22) upon admission. The facility census was 53. 1. Review of the Tuberculosis (TB) Screening for Long Term Care Residents flowchart, revised 3/11/14,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-11-26 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to develop and implement written policies to report abuse and/or neglect for suspicion or allegations that do not result in serious bodily injury within 24 hours as required. The facility census was 53. 1. Review of the facility's policy Abuse and Neglect Prohibition and Prevention Policies and Procedures, undated, showed the following: -Definitions: a. Abuse: The willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain or mental anguish. Abuse also includes the deprivation by an individual, including a caretaker, of goods and services that are necessary to attain or maintain physical, mental and psychosocial well-being: 1. Verbal abuse: The use of oral written or gestured language that willfully includes disparaging and derogatory terms to residents or their families or within hearing distance, regardless of age, ability to comprehend or disability; 2. Sexual abuse: Non-consensual sexual contact of any type with a resident, including but is not limited to sexual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-11-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report injuries of unknown origin to the state agency as required for one additional resident (Resident #2). The facility census was 53. 1. Review of the facility's policy Abuse and Neglect Prohibition and Prevention Policies and Procedures, undated, showed the following: -Prohibit and prevent abuse, neglect, exploitation of residents and/or misappropriation of resident property; -Definitions: a. Injuries of Unknown Origin: An injury should be classified as an injury of unknown source when both of the following conditions are met: 1. the source of the injury was not observed by any person or the source of the injury could not be explained by the resident; 2. The injury is suspicious because the extent of the injury or the location of the injury, (e.g. the injury is located in an area not vulnerable to trauma) or the number of injuries observed at one particular point in time or the incidence of injuries over time; b. Immediately: Immediately for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-11-26 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to complete investigations as the facility policy directed for two instances of injuries of unknown origin for one additional resident (Resident #2). The facility census was 53. 1. Review of the facility's policy Abuse and Neglect Prohibition and Prevention Policies and Procedures, undated, showed the following: -Abuse Investigation: a. All reports of abuse (mistreatment, neglect or abuse, including injuries of unknown origin, exploitation and/or misappropriation of property) are promptly and thoroughly investigated; b. When an allegation of abuse is made, the employee should first ensure the safety of the resident; c. The Administrator/Director of Nursing/Designee will being an immediate investigation with the assistance from other key personnel to assist with reporting, investigation and follow up. The investigation will consist of at least the following: 1. nature of alleged incident; 2. interview with reporting person(s), written statement(s); 3.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents dependent on the staff for care received services to meet the hygiene needs for two residents (Resident #23, and #34) , of 16 sampled resident's. The facility census was 53. 1. Review of the facility undated policy Dining Room Meals showed the following: -CNA staff should assist resident to perform appropriate hygiene prior to the meal; -Dress residents appropriately for dining; -Assist residents with hygiene and cleanliness after meals. Staff should assist with clean clothing, wash hands and face. 2. Review of the Nurse Assistant in a Long-Term Care Facility, Student Reference, 2001 Revision, showed the following: -Activities of personal care section: a. cleanliness - taking a tub or shower bath once or twice weekly may be sufficient because the skin in elderly people became dryer and thinner. Some people preferred daily baths; d. shaving - evaluate the resident's need for shaving daily. Let residents shave themselves if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide appropriate treatment and services consistent with acceptable standards of practice to prevent and treat urinary tract infections (UTIs) for one resident of 16 sampled residents (Resident #151) who had an indwelling urinary catheter (a sterile tube inserted into the bladder to drain urine). The facility identified one resident with an indwelling urinary catheter. The facility census was 53. 1. Review of the facility's undated policy for Urinary Catheter Care showed the following: -Certified Nursing Assistants (CNA) should do catheter and perineal care with A.M. and P.M. care, after each bowel movement, and as needed (PRN): a. Always wash hands before and after handling the catheter, tube or bag and wear gloves following standard precautions for infection control; b. Clean the area where the catheter was inserted by wiping away from the insertion site to prevent germs from being moved from the anus (the opening from which feces is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-11-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify weight loss, notify the physician and dietician of further weight loss, implement interventions, provide quarterly dietitian visits, provide adequate servings of food and fluids, and evaluate effectiveness of the interventions for one resident (Resident #34), who had significant weight loss and signs of dehydration, in a review of 16 sampled residents. The facility census was 53. 1. Review of the facility's policy Weight Loss, undated, showed the following: -Ensure each resident maintains parameters of body weight unless the resident's clinical condition demonstrates that this is not possible; -Ensure each resident is weighed monthly or as ordered by the physician; -Ensure all residents with unplanned weight loss are monitored the physician and dietitian; -Monitor all residents with unplanned weight loss to ensure interventions and documentation are appropriate; -Monitor intake records to ensure they are recorded appropriately;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2019-11-26 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to develop a detailed facility assessment to include the overall number of facility staff, training and competencies needed to ensure sufficient number of qualified staff were available to meet each resident's needs during day-to-day operations and emergencies, and failed to update the assessment annually and with any significant change in the resident population. The facility census was 53. Review of the facility assessment showed the assessment was conducted before the facility opened and did not address the needs of current residents' conditions. During interview on 11/22/19 at 4:55 P.M. the administrator said the facility assessment was not updated since opening the facility in January 2019. The current assessment reflected a few residents only. The entire assessment needed updated on an ongoing basis.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2019-11-26 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a Skilled Nursing Facility Advanced Beneficiary Notice (SNFABN) (form CMS-10055) or a denial letter at the initiation, reduction, or termination of Medicare Part A benefits for three residents (Residents #5, #14, and #36) who remained in the facility upon discharge from Medicare A services. The facility census was 53. 1. Review of the Centers for Medicare and Medicaid Services Survey and Certification memo (S&C-09-20), dated 1/9/09, showed the following: -The Notice of Medicare Provider Non-Coverage (NOMNC, form CMS-10123) is issued when all covered Medicare services end for coverage reasons; -If the skilled nursing facility (SNF) believes on admission or during a resident's stay that Medicare will not pay for skilled nursing or specialized rehabilitative services and the provider believes that an otherwise covered item or service may be denied as not reasonable or necessary, the facility must inform the resident or his/her legal representative in writing why these specific services may not be covered and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
GETTMAN, GREGORYIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/24/2015
GETTMAN, JENNIFERIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/24/2015
ALLMON, MARGARETIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/31/2023
GOETZ, JULIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/08/2018
GOETZ, RACHELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/30/2022
JACKSON, MARYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/18/2018
WITTENAUER, JULIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025

CMS files one row per role, so the 16 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.4M
Net patient revenuemost recent cost report
-4.6%
Operating marginrevenue minus expenses
$57K
Related-party expense1% of expenses
Who pays — share of resident-days
Medicaid 27%Medicare 11%Other / private 62%

This home reported $57K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$305per resident / day
operating cost
$9,277per month
≈ monthly operating cost
$292per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265875. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-04-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next