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Salem Care Center

1203 N Jackson, Salem, MO 65560 · For profit - Corporation · 60 certified beds · (573) 729-6649 Medicare & Medicaid certified

Call the home — (573) 729-6649 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Aug 2024Resident-funds citations (F0567, F0568, F0570)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • lower-than-typical staff turnover (32% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Aug 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0567, F0568, F0570)
  • a high number of inspection citations overall (27) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
913 Pershing St. · (844) 853-8937 · Call to confirm hours
Pharmacy
117 W 4th St · (573) 729-4114 · Call to confirm hours
Grocery
404 E Scenic Rivers Blvd · (573) 263-5608 · Call to confirm hours
Park
345 County Road 6670 · (573) 548-2225 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased28.6%18.1%15.4%worse
Long-stay residents who lose too much weight1.4%5.3%5.4%better
Long-stay residents with a catheter left in their bladder0.8%1.1%0.9%typical
Long-stay residents with a urinary tract infection3.0%2.3%2.0%worse
Long-stay residents with depressive symptoms2.7%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.8%4.1%3.3%better
Long-stay residents whose ability to walk worsened26.1%17.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication30.3%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine95.7%90.9%95.3%typical
Long-stay residents with pressure ulcers9.1%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control17.5%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table18.7%23.5%17.1%typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.08U.S. median 0.31
Therapy hours / resident / day
0.04hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy

Therapy staffing: this home’s payroll records show 0.08 therapist hours per resident per day in 2026Q1 — more than 4% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.43
RN hours/ resident / day
0.66
LPN hours/ resident / day
2.17
Aide hours/ resident / day
3.25
Total nurse hours/ resident / day
0.42
RN hoursweekends
32.4%
Total nursing turnover
37.5%
RN turnover

How full it usually is: this home is certified for 60 beds and averages 43.4 residents a day — about 72% occupied, or roughly 17 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.25 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.17 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.90 hrs/resident/day on weekends vs 3.40 on weekdays — 15% thinner on weekends. RN hours go from 0.43 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 32% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2026-03-27)
8
at the previous standard inspection (2024-08-09)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

27 citations, most serious first. The 10 most serious are shown; the remaining 17 are one tap away and print in full.

  • Potential for harm · E2026-06-16 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to ensure the amount of liquid Lorazepam medication (a controlled substance) for one resident (Resident #1) out of three sampled residents was counted at each shift change, to identify any discrepancies or prevent potential misappropriation of the medication. Staff failed to complete controlled medication counts with two staff members at each shift change for two out of two sampled medication carts as directed by facility policy. The facility census was 49.The administrator was notified on 06/16/26 of past Non-Compliance which occurred on 06/15/26 when the Director of Nursing (DON) completed in-services to licensed staff and Certified Medication Technicians (CMTs) on the facility's policies on Abuse & Neglect to include misappropriation, count controlled medications at the beginning and end of each shift with two staff members and document on the Controlled Drugs form, procedures for medication destruction, and notification of any discrepancies found with controlled medications. The DON provided re-education…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · F2026-03-27 · tag F0570 — widespread
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, facility staff failed to purchase a surety bond in an amount sufficient to assure security of all resident funds the facility holds. The facility census was 44.1. Review of the resident's trust fund account for March 2025 through February 2026, showed an average monthly balance of $47,132.42 which required a surety bond of $75,000 or greater.Review of the Department of Health and Senior Services (DHSS) database, showed the facility has an approved non-cancelable Escrow Agreement Account in the amount of $70,000.During an interview on 03/27/26 at 3:47 P.M., the business office manager (BOM) said he/she is responsible for resident funds and ensuring the bond is sufficient. The BOM said he/she said was not aware their bond needed to be increased.During an interview on 03/27/26 at 2:52 P.M., the administrator said the BOM is responsible for resident funds and ensuring the surety bond is sufficient. He/She was not aware their bond was insufficient. The administrator said the facility bond increased in 2024 so he/she believed it was enough.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-27 · tag F0728 — failed to protect against nurse-aide misconduct — widespread
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to ensure three Nurse Aide's ((NA) NA A, NA D, AND NA E) of three completed the nurse aide training program within four months of his/her employment in the facility. The census was 44.1.Review of the facility's Nurse Aide Qualifications and Training Requirements, revised 12/2011, showed nursing assistants failing to successfully complete the required training program within the first four (4) months of their date of employment may be terminated from employment or may be reassigned to non-nursing related services.2.Review of NA A's personnel change form, showed he/she transferred from housekeeper to NA on 8/15/25. The file did not contain documentation the NA completed a nurse aide training program.During an interview on 3/26/26 at 2:55 P.M., NA A said he/she started at the facility in January of 2025 and started in nursing in July of 25. He/She is aware he/she is supposed to get certified. He/She has taken all the classes and finished the program when he/she worked in St. Louis. He/She has been working on trying to get the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-27 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, facility staff failed to maintain a comfortable and homelife. The facility census was 441. Review of the facility policy titled, Environment/Homelike, dated 01/01/2025, showed it is the policy of this facility to provide a safe, clean, comfortable and homelike environment.2. Observation on 03/24/26 at 11:30 A.M., showed 13 light bulbs need replacement in the main dining hall and four of the ceiling light fixtures missing covers.3. Observation on 03/24/26 at 11:40 A.M., showed the ceiling light fixture in the egress between the lobby and the nurse's desk missing its cover.4. Observation on 03/25/26 at 3:15 P.M., showed one ceiling light fixture on the 200 hall, one ceiling light fixture on the 300 hall missing covers and two light bulbs need replacement in the ceiling light fixtures at the end of the 100 hall.5. Observation on 03/26/26 at 9:17 A.M., showed the sheetrock next to room [ROOM NUMBER]'s hallway doorframe was peeling and exposed a large area of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-27 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to store medications in a safe and effective manner, when staff did not store insulin pens separately according to facility policy. The facility census was 44.1. Review of the facility policy titled, Policy and Procedure; Medication Storage' dated 11/1/2013, showed the purpose of the policy is to ensure medications and biologicals are stored in a safe, secure storage and safe handling. Each resident is assigned a cubicle or drawer to prevent the possibility of a drug for one resident being given to another.2. Observation on 03/24/26 at 11:45 A.M. showed the insulin cart contained 13 separate insulin pens belonging to 13 different residents stored together in one basket.3. Observation on 03/26/26 at 1:05 P.M. showed the insulin cart contained 11 separate insulin pens from 11 different residents stored together in the same basket.4. Observation on 03/27/26 at 12:06 P.M. showed the insulin cart contained 11 separate insulin pens for 11 different residents loose in the bottom of the drawer. Nine insulin pens for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-27 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility staff failed to ensure residents received food at safe and appetizing temperatures when the staff failed to ensure the internal temperature of pureed food placed in hot holding remained at least 140 degrees Fahrenheit ( F) to prevent the growth of food-borne pathogens and prevent food-borne illness and. The facility census was 44.1. Review of the facility's policy titled, Preventing Foodborne Illness - Food Handling, undated, showed potentially hazardous foods will be cooked to the appropriate internal temperatures and held at the designated temperature for the appropriate length of time to destroy pathogenic organisms. Review of the facility's policy titled, Preventing Foodborne Illness - Food Preparation, dated 04/01/24, showed the danger zone should be observed (41 F to 135 F) for potential hazardous food and the rapid growth of pathogenic microorganisms that may cause foodborne illness, and mechanically altered hot foods prepared for modified consistency diet must stay above 135 F during preparation. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-09 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, facility staff failed sanitize kitchen wares in a manner to prevent contamination. Facility staff failed to ensure the dish machine was operating according to manufacturer's instructions in a manner adequate to prevent cross contamination of kitchen wares. The facility census was 46. 1. Review of the facility's Steps to Clean and Sanitize in a 3-Compartment Sink policy, undated, showed staff were directed to: -Clean items in the first sink; -Rinse items in the second sink; -Sanitize items in the third sink. Read the label for time and temperature requirements for the sanitizer you are using. Review of the sanitizer directions for use showed: -Thoroughly wash equipment and utensils in hot detergent solution; -Rinse utensils and equipment thoroughly with potable water; -Sanitize equipment and utensils by immersion in a use solution of one ounce of this product per four gallons of water (200-400 parts per million (ppm) active solution) for at least 60 seconds at a temperature of 75 degrees Fahrenheit (F); -For equipment and utensils…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-09 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to develop, implement and educate on an enhanced barrier precautions (EBP) system for four (Resident #12, #17, #38, and #200) of four sampled residents when facility staff failed to post signage or other system to alert staff of resident's who required EBP and place appropriate personal protective equipment (PPE) in close proximity. The facility census was 46. 1. Review of the facility's policies showed staff did not provide a policy for EBP. Review of the Centers for Disease Control (CDC) website https://www.cdc.gov/hicpac/workgroup/EnhancedBarrierPrecautions.html article, Consideration for Use of Enhanced Barrier Precautions in Skilled Nursing Facilities, dated June 2021, showed: -Facilities should develop a method to identify residents with wounds or indwelling medical devices, and post clear signage outside of resident rooms indicating the type of PPE required and defining high risk resident care activities; -Gowns and gloves should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-09 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to provide a clean and homelike environment when staff failed to provide housekeeping and maintenance services to maintain a sanitary, orderly and comfortable environment. The facility census is 46. 1. Review of the facility's Environment/Homelike policy, undated, showed: -The facility will remain clean and sanitary; -The facility will maintain clutter and remove it if it poses a hazard; -Equipment will be in good repair; -The safety of the residents and staff will take precedence over resident choice. Review of the facility's Work Orders/Repairs policy, undated, showed: -To prioritize repairs, work orders are to be completed and forwarded to the maintenance director; -The maintenance director will review and address all work order concerns; -Any concerns the maintenance director cannot address will be brought to the administrator's attention immediately; -Repairs will be addressed in order of priority and emergency repairs will be given…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, facility staff failed to keep the environment free of accident hazards when staff failed to keep chemicals and razors behind locked doors and inaccessible to residents. The facility census was 46. 1. Review of the facility's hazardous storage policy, undated, showed hazardous items must be stored behind locked doors. Items include but not limited to razors, scissors, cleaning chemicals, toe-nail clippers, and etc. 2. Observation on 08/06/24 at 11:06 A.M. and 2:53 P.M., showed the 300 hall shower room unlocked and unattended. Observation showed a large, unlocked cart and a large grey unlocked cabinet contained loose razors and a bag of ice melt chemical on the floor. Observation showed multiple unlabeled bottles, cans and tubes of shampoo, deodorant and soap sat on the top of the unlocked cart, the sink and the handrail in the shower stall. Observation showeeds several staff and resident's passed by the shower room. Observation on 08/07/24 at 08:32 A.M., showed the 300 hall shower room unlocked and unattended. Observation showed a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 17 citations
  • Potential for harm · Ecited before2024-08-09 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to destroy medications in a timely manner for ten current residents (Resident #1, #2, #12, #16, #20, #34, #35, #39, 43, and #44) and discharged residents (Resident #300, #301, #302, and #303). Staff failed to discard expired medications from one of one over the counter medication storage cabinet and two of two medication carts. The facility census was 46. 1. Review of the facility's Medication and Storage policy, revised November 2013, showed: -No discontinued, outdated, or deteriorated medications should be available for use in the facility. All medications are destroyed per policy; -Expired medications are to be removed from areas medication carts prior to or at the time of expiration; -Medications will be stored in accordance with manufacturer guidance and not to exceed expiration dates unless a shortened shelf-life once opened. Review of the facility's Destruction and Disposal of Medications policy, revised November 2013, showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-09 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, facility staff failed to serve pureed food in accordance with the nutritionally calculated recipes and menus. Facility staff failed to ensure meal substitutions were reviewed by the facility's dietitian or other clinically qualified nutrition professional for nutritional adequacy. The census was 46. 1. Review of The facility's Pureed Foods instructions, dated November 2005, which were posted on the wall in the food prep area showed staff were instructed to puree: -Three ounces of cooked entrees with 1/2 slice of bread and broth, beginning with 1/2 cup of liquid and adding liquid until product is correct consistency; -One half cup of side dishes of potato, rice and noodles with milk or melted margarine and adding liquid until product is correct consistency; -One regular diet serving of pastries such as cakes or pies with fruit juice or milk, beginning with 1/2 cup of liquid and adding liquid until product is correct consistency. Review showed the instructions did not include instruction on how to puree bread. Review of the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to prevent the misappropriation of one resident's (Resident #4) debit card which was used without authorization of the resident. The debit card was used between the dates of 05/06/24 and 06/26/24 with total charges to the card of $755.00. The facility census was 46. The Administrator was notified on 08/09/24 of Past Non-Compliance which occurred on 07/09/24. On 07/09/24, the Administrator identified Certified Nurse Aid (CNA) M misappropriated resident funds. Upon discovery staff suspended the employee, conducted an investigation, notified appropriate parities, educated staff and terminated the CNA. Staff corrected the deficient practice on 07/15/24. 1. Review of the facility's policy Abuse, Prevention and Prohibition Policy, dated 11/2018, showed staff were directed as follows: -Social Services will educated the resident on how to report suspected occurrences, explaining how to report, the need to report, and the facilities response to the allegations; -Should a specific employee be suspected of or have allegations made of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0851 — isolated
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to electronically submit to Centers for Medicare and Medicaid Services (CMS), a complete and accurate direct care staffing information to the Payroll Based Journal (PBJ) data from January 1, 2024 through March 31, 2024. The facility census was 46. 1. Review of the facility's policies showed the facility did not provide a PBJ policy. 2. Review of the CMS PBJ Staffing Data Report, dated 08/01/24, showed the report did not contain a report for the period of January 1, 2024 through March 31, 2024. During an interview on 08/09/24 at 11:14 A.M., the Administrator said it is the responsibility of the corporate office to submit PBJ data. He/She said the office staff did not report even when informed of the need. During an interview on 08/12/24 at 11:03 A.M., the Corporate PBJ staff said he/she was under the impression that since the facility was not Medicare Certified during that reporting period that submission was not required. He/She said there was some miscommunication between the facility and the corporate staff on the need to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-05 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement complete policies and procedures for the inspection, testing and maintenance of the facility water systems to inhibit growth of waterborne pathogens and reduce the risk of an outbreak of Legionnaire's Disease (LD). The facility staff also failed to use appropriate hand hygiene to prevent the spread of bacteria during incontinent care and failed to properly clean a mechanical lift between residents for three (Resident #1, #2, and #8) of four sampled residents, failed to change gloves between cares, failed to ensure sanitary conditions for a catheter bag (a container to hold urine) by keeping the catheter off the floor and a trash can, failed to properly store a Continuous Positive Airway Pressure (CPAP - machine used to keep airways open) mask for one resident (Residents #31), and failed to properly administer and document three employees (Certified Nurse Assistants (CNA) J, CNA B and the Medical Records (MR) N) two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-05 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to deposit funds in excess of $100 in an interest bearing account and credit all interest earned on resident's funds to that account from February 2023 through August 2023. The deficient practice affected 22 residents. The facility census was 40. 1. Review of the facility's Resident Trust Fund policy, undated showed: -Upon written authorization of a resident, the facility will hold, safeguard, manage, and account for the personal funds of the resident deposited with the facility; -Funds in excess of fifty dollars will be deposited in an interest bearing account, which will remain separate from any facility operating accounts; -All interest earned on the account will be credited to the individual resident account; -If the funds are maintained in in a pooled account, a separate accounting for each residents' share will be maintained. Review of the facility's bank statements from February 2023 through August 2023 showed the account did not contain accrued interest on resident funds in excess of one hundred dollars. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-05 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility staff failed to establish and maintain a process to follow generally accepted accounting principles to reconcile the Resident Trust Fund Account monthly. The deficient practice affected 22 residents. The facility census was 40. 1. Review of the facility's Resident Trust Fund policy, undated showed it did not contain direction on when or how to reconcile the trust fund accounts. Review of the Resident Trust Fund (RTF) documentation, showed the reconciliation sheets do not match the adjusted bank balance for the months of February 2023 and May 2023 through July 2023. During an interview on 10/04/23 at 2:27 P.M., the Business Office Manager said he/she is responsible to reconcile the bank statement's monthly. He/She said when the new management took over there was some issues with the calculations and the changeover of money into a new account. He/She was not aware the numbers did not match on the reconciliation spreadsheet with the bank statements after adjusting for outstanding credits and debits. During an interview on 10/4/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-05 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility staff failed to provide a clean, homelike and comfortable environment when staff failed to maintain the facility's exterior, resident rooms and common areas clean and in good repair. The facility census was 40. 1. Review of facility policies showed staff did not provide an environmental policy. 2. Observation on 10/02/23 at 10:49 A.M., showed the shared bathroom between room [ROOM NUMBER] and 302 contained bathroom tile that was covered with a black raised substance around the toilet. The toilet bowl base caulking sealant was covered with a black substance. The toilet seat was cracked in two and taped together with clear tape. Observation on 10/02/23 at 11:00 A.M., showed room [ROOM NUMBER] had a urine smell. The flooring in the room had damaged tiles. Observation on 10/02/23 at 11:15 A.M., showed the bathroom between 305 and 307 had a leak in the faucet and sink drain. The sink drain had a plastic bucket under it to catch the water from the drain.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-05 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review facility staff failed to check the Federal Care Safety Registry (FCSR) (a registry established by law to promote family and community safety) for one employee (Minimum Data Set (MDS) Coordinator), the Employee Disqualification List (EDL) (a list of individuals who have been determined to have abused or neglected a resident or misappropriated funds or property belonging to a resident) for two employees (Certified Nurse Aide (CNA) J and CNA H), and the CNA Registry for one employee (Licensed Practical Nurse (LPN) I in accordance with the facility's policy. There were seven employees sampled. The facility's census was 40. 1. Review of the facility's policy titled Pre-Employment Screening, revised 07/10/23, showed staff were directed to do the following: -To ensure all personnel who have contact with the individuals served are qualified and capable of employment within a care facility all potential new hires will have the following screenings completed prior to employment: -A potential employee must register with the FCSR; -A criminal background…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-05 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to develop a comprehensive person-centered care plan for each resident to meet the resident's medical and nursing needs when staff failed to include direction to check a catheter (tube to drain the bladder) anchor and placement for one resident (Resident #31), behaviors for one resident (Resident #2); blood thinners, code status and anti-anxiety medications for one resident (Resident #8), psychotropic medications for one resident (Resident #11), and anti-depressants and activity interests for one resident (Resident #27). The facility census was 40. 1. Review of the facility's Comprehensive Care Plan policy, dated 08/15/23 showed: - Each resident will have a comprehensive care plan developed within (7) days of completion of the comprehensive Minimum Data Set (MDS - a federally mandated assessment tool) resident assessment; - The MDS Coordinator or designee shall act in a case management role by: a. Knowledge of ongoing care needs; b. Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review facility staff failed to provide safe mechanical lift transfer for two residents (Residents #1, and#8), failed to lock unattended treatment carts, failed to safely propel three residents (Resident #12, #9, and #3) in wheelchairs, and safely store razors and hazardous chemicals in resident showers. The facility census was 40. 1. Review of the facility's Mechanical Lift (Hoyer) policy, undated showed staff were directed to: -Place the lift pad under the resident's buttocks and thighs, so that the lower edge of seat was under the knees; -Move lift to bedside with base under the bed. Be sure to widen the base. Attach the sling to the lift; -Position wheelchair and lock brakes. Swing resident's feet off the bed. When resident has been lifted clear of the bed, grasp and move the Hoyer to the chair; -When transferring a resident keep base in widest position; -To return to bed, use same procedure in reverse; -Return lift to designated area when not in use. 2. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-05 · tag F0838 — failed to assess facility resources and resident needs — pattern
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have a complete facility-wide assessment to determine what resources were necessary to care for its residents competently during both day-to-day operations and emergencies. The facility census was 40. 1. Review of the facility's Facility Assessment policy, dated April 2019 showed: -The team responsible for conduction reviewing and updating the facility assessment includes: the administrator, representative of the governing body, the medical director, the director of nursing, the director of maintenance, director of dietary, social services, activities and rehabilitation; -The facility assessment will include a detailed review of the resident population to include religious, ethnic or cultural factors that affect the delivery of care and services, such as food and nutrition, decision making and end of life care, activities and language translation; -A breakdown of the training, licensure, education, skill level and measures of the competency for all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-05 · tag F0851 — pattern
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to electronically submit to Centers for Medicare and Medicaid Services (CMS) a complete and accurate direct care staffing information to the Payroll Based Journal (PBJ) data from April 1, 2023 through June 30, 2023. The facility census was 40. 1. Review of the facility's policies showed the facility did not provided a PBJ policy. Review of the CMS PBJ Staffing Data Report, dated 09/27/23 showed the report did not contain a report for the period of April 1, 2023 through June 30, 2023. During and interview on 10/05/23 at 10:18 A.M., the Administrator and the Director of Nursing said the facility's corporate offices did not submit PBJ data during the quarter shown on the report. Corporate staff told them it was not necessary due to the facility's structure of payment. Facility staff do not self report the PBJ data themselves.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-05 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document the administration or refusal of the pneumococcal (lung inflammation caused by bacterial or viral infection) vaccine for five of seven sampled residents. (Resident #1, #2, #31, #35, and #341). The facility census was 40 residents. 1. Review of the facility's Pneumococcal Vaccine Policy, dated 2019, showed: -The pneumococcal guidelines are as recommended by the Center for Disease Control (CDC-the nation's health protection agency responsible for controlling the introduction and spread of infectious diseases); -The primary care physician will be asked that all new admissions be screened and given both pneumococcal vaccines according to Advisory Committee on Immunization Practices (ACIP) recommended schedule, unless specifically ordered otherwise by the Primary physician on admission orders; -Nursing staff will contact the primary care physician if they have questions or concerns that cannot be answered by the resident or their medical decision…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-05 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to document, maintain and follow current guidance and procedures for immunizations of residents against COVID-19 for five (Residents #1, #31, #35, #340, and #341) of seven sampled residents. The facility census was 40. 1. Review of the Centers for Disease Control (CDC) COVID-19 Long-Term Care (LTC) Residents guidance, dated 9/25/23, showed: -CDC recommends everyone aged five years and older including people who live in long term care settings, get 1 updated COVID-19 vaccine; -People who are moderately or severely immunocompromised can get additional COVID-19 vaccines; -People who live in LTC settings must give consent, or agree to a COVID-19 vaccine. Review of the facility's COVID vaccination policy, undated, showed: -Facility residents will be provided education regarding the current recommendations for COVID-19 vaccinations upon admission, annually and as needed; -Residents will be provided a declination form to complete if they decline the vaccine; -If a resident requests the vaccine, they will complete a consent from,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-05 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility staff failed to maintain professional standards of documentation for falls and neurological checks of two residents (Resident #11, and 13), and smoking assessments of one resident (Resident #13). The facility census was 40. 1. Review of the facility's policy titled, Neurological Assessment, revised October 2010, showed staff were directed to do the following: -Neurological assessments will be completed upon physician's order, following an unwitnessed fall, following a fall or other accident/injury involving head trauma, or when indicated by resident's condition; -Neurological assessment (neuro checks) will be done every 15 minutes for the first hours, then every 30 min X2, every hour X6, every 4 hours X2, every 8 hours X7 for a total of 72 hours; -If a schedule should be interrupted due to transfer to the hospital, the schedule will be resumed upon return from the hospital; -Any changes in vital signs or neurological status in a previously stable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-10-05 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to provide the residents with written actions, responses and rationales to their concerns. The facility census was 40. 1. Review of the facility's Grievance policy, dated January 2017, showed: -Utilization of the grievance form offers residents, families or resident representatives an opportunity to make written accounts of their concerns utilizing the grievance form; -Any resident or their representative may complete a grievance concerning his or her treatment, medical care, safety or other issues without fear of reprisal of any type; -The Administrator/Executive Director, will act as the facility/community designated grievance official. The Administrator, with the assistance of the Social Service designee, will be responsible for the oversight of the grievance process. Each grievance will be investigated and addressed with a response. The actual response may be completed by a department head and will be reviewed by the Administrator; -The appropriate department head will investigate grievances, document findings, and then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
ELM INVESTMENT GROUP LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 02/01/2024
KRISLEY PROPERTIES LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST23%since 02/01/2023
MJZ INVESTMENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST23%since 02/01/2024
NORTH STAR EQUITY GROUP LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST10%since 02/01/2024
SILVER MAPLE PROPERTIES LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST23%since 02/01/2024
WILLIZA PROPERTIESOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST23%since 02/01/2024
SCHUMACHER, JEREMYIndividualW-2 MANAGING EMPLOYEEsince 06/22/2023
BIGHAM, BROOKEIndividualCORPORATE DIRECTORsince 02/01/2023

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265885. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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