Abundant Acres Care And Rehab
13277 State Route D, Savannah, MO 64485 · Non profit - Other · 88 certified beds · (816) 324-5991 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0565, F0569)
- it has 1 actual-harm citation
- a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $14,498 in federal fines (most recent 2025-08-21)
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.0% | 18.1% | 15.4% | typical |
| Long-stay residents who lose too much weight | 1.6% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 2.8% | 1.1% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 3.4% | 2.3% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 6.5% | 18.5% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.3% | 4.1% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 12.3% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 19.5% | 25.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 96.2% | 90.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.6% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 22.5% | 17.8% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 40.5% | 23.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 13.0% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 47.6% | 63.5% | 79.4% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.02 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.92 | 2.33 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 50% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.9%CMS range 7.5–16.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.35 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 88 beds and averages 49.1 residents a day — about 56% occupied, or roughly 39 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.86 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.10 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.48 hrs/resident/day on weekends vs 3.02 on weekdays — 18% thinner on weekends. RN hours go from 0.54 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
60 citations, most serious first. The 11 most serious are shown; the remaining 49 are one tap away and print in full.
- Actual harm · G2023-01-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility failed to provide the necessary care, treatment, services and equipment in accordance with professional standards to attain or maintain the highest practicable physical, mental, or psychosocial well-being for one of 13 sampled residents (Resident #42). The facility failed to ensure the resident maintained and/or improved his/her highest level of range of motion (ROM) and mobility. When he/she admitted to the facility on [DATE], he/she had active ROM (the performance of an exercise to move a joint without any assistance or effort of another person to the muscles surrounding the joint) in both ankles. Resident #42 now has muscle atrophy (the wasting or loss of muscle tissue) around ankles and feet resulting in his/her feet pointing downward, toes curling and beginning to turn in at the sides. The facility's census was 50. Review of the undated facility policy Accommodation of Needs showed: - The facility will treat each resident with respect and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-08-21 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to develop and implement complete policies and procedures for the inspection, testing and maintenance of the facility's water systems to inhibit the growth of waterborne pathogens and reduce the risk of an outbreak of Legionnaire's Disease (LD) (a serious type of pneumonia(lung infection) caused by Legionella bacteria, which places all residents at risk of exposure which could lead to illness. This had the potential to affect all residents of the facility. Additionally, the facility failed to ensure staff washed or sanitized their hands between dirty and clean tasks which affected one of 12 sampled residents (Resident #12). The facility census was 44. 1.Review of the Centers for Medicare and Medicaid Services (CMS) Quality, Safety and Oversight (QSO) 17-30, dated 06/02/17 and revised on 07/06/18, showed: -The bacterium Legionella can cause a serious type of pneumonia called Legionnaire's Disease in persons at risk. Those at risk include…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-21 · tag F0552 — patternEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of 12 sampled residents (Resident #5 and #7) reviewed for unnecessary medications and/or their representative were informed of the risks and benefits of a physician ordered antipsychotic medication. This failure prevented the resident and/or their representative from knowing the risks and the benefits of using psychotropic medications. The facility census was 44. Review of the facility's undated Resident's Rights Policy, showed:- Residents have the right to be fully informed in writing of services, costs and changes;- Residents have the right to participate in and know their medical condition and treatment options. Review of the facility's undated Care Plan Policy, showed:- Resident and family/responsible party participation is required and documented;- Residents have the right to participate in care planning and decision-making;- Residents may decline interventions, and refusals must be documented and respected, in accordance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-21 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed act promptly upon grievances and recommendations made by the resident council when the facility failed to document a response to the council on follow up actions. This affected all the residents serving on the resident counsel and potentially other residents of the facility. The facility census was 44.Review of the undated Resident's Rights policy, showed:- Residents have the right to receive prompt attention to concerns through staff, administration, resident councils, or the ombudsman program;- Grievances: Residents can file complaints verbally or in writing. All complaints will be investigated and responded to;- Residents have the right to receive prompt attention to concerns through staff, administration, resident councils, or the ombudsman program.There was no policy regarding documentation on how to communicate resolutions to residents who had voiced concerns.1.During an interview on 8/19/25 at 2:00 P.M., the Resident Council said:-They would prefer written feedback regarding follow up to their concerns.- Eight out of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-21 · tag F0569 — patternNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide personal funds and a final accounting within thirty days upon discharge for three residents (Resident #48, #49, and #50). This affected three of 12 residents sampled. Facility census was 44. Request for a policy covering resident funds upon discharge was not provided by the facility. 1. Review of the facility's accounts receivable aging report, dated 8/20/25, showed the following residents had money in the facility's operating account:- Resident #49 discharged on 2/13/25, with a credit balance of $5,142.00 in the Private Pay account;- Resident #48 discharged on 10/25/24, with a credit balance of $4,932.00 in the Resident Liability account;- Resident #50 discharged on 8/17/24, with a credit balance of $13,852.00 in the Private Pay account.Review of email documentation between the Social Services Director (SSD) and Department of Social Services (DSS) Missouri showed:- Email dated 12/16/24: Resident #48 approved for vendor coverage 9/30/24 through 10/25/24;- Email dated 12/16/24: Resident #49 not approved for vendor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-21 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents had the right to file grievances in writing, the right to file grievances anonymously, access to the contact information of the grievance official with whom a grievance can be filed, that is, his or her name, business address (mailing and email) and business phone number within a reasonable expected time frame for completing a review of the grievance, and the right to obtain a written decision regarding his or her grievance. This affected 8 out of the 8 residents who attended group meeting. The facility census was 44. Review of facility policy, Residents' Rights, undated, showed:-Grievances will receive prompt attention to concerns through staff, administration, resident councils, or the ombudsman program;-Residents can file complaints verbally or in writing, all complainants will be investigated and responded to. During a group interview on 8/19/25 at 2:00 P.M., the Resident Council said:- Seven of eight residents did not know who the Grievance Official was at the facility and did not know how to file a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-21 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide timely access to resident electronic medical records from 8/18/25 at 10:00 A.M. through 8/19/25 at 1:45 P.M. This resulted in the surveyors being unable to timely review necessary records to conduct the survey and review of care provided to residents. The facility census was 44.Review of the facility's undated electronic medical record policy, showed:- The purpose was to establish standardized guidelines for the use, management, and protection of the facility's electronic medical record (EMR) system to ensure accuracy, confidentiality, and compliance with federal, state, and facility regulations.- Documentation will be done in real time, with use of approved terminology, abbreviations and formatting. - Access Control- Grant access levels determined by specific job role. Staff may view documentation as necessary to perform their role.-The facility will comply with HIPAA, CMS, and state regulations regarding access to medical records.Observation on 8/18/25 at 10:45 A.M., showed the survey team was provided access to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-21 · tag F0574 — isolatedThe resident has the right to receive notices in a format and a language he or she understands.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to protect resident rights when the facility did not inform residents in writing on how to file a complaint with the State Survey Agency and where to find the Ombudsman's contact information for two sampled residents (Residents #20 and #26) and seven of eight resident council members. The facility census was 44.Review of facility Residents' Rights policy, undated, showed no information on a process for residents to contact and file a grievance with the state of Missouri Department of Health and Senior Services. 1. Review of Resident #20's Quarterly Minimum Data Set (MDS), a federally mandated assessment completed by staff, dated 6/30/25, showed:- Resident was cognitively intact;- Diagnosis: epilepsy, traumatic brain injury, anxiety disorder, and schizophrenia.Review of resident's electronic medical record showed there was nothing in writing regarding on how a resident could contact the Missouri Department of Health and Senior Services. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one resident (Resident #25) had a toilet that flushed properly. The facility census was 44. Review of the facility's undated policy for Home-Like Environment showed:- The purpose is to promote and maintain a home-like environment within the facility that enhances residents' comfort, dignity, and quality of life, while ensuring safety and regulatory compliance. - The facility will provide an environment that feels comfortable, safe, and familiar to residents. - Housekeeping and maintenance will ensure rooms are clean, safe, well-kept, and within comfortable temperatures. Review of the facility's undated policy Maintenance Repairs showed: - The facility is committed to maintaining a safe, functional, and comfortable environment for residents, staff, and visitors. - All employees are responsible for promptly reporting any maintenance issues to the appropriate personnel. - Maintenance requests may be submitted electronically or in person. - It is essential that repair needs are reported immediately upon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-21 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have documentation of one resident's (Resident #18), with serious mental illness and intellectual disability diagnosis, Level I preadmission screening resident review (PASRR) assessment (used to identify individuals with mental illness or intellectual/developmental disabilities (IDD) completed before admission to the nursing facility). The census was 44. Review of the facility PASRR policy showed the facility will complete and comply with all PASRR requirements prior to admitting any resident into the facility and will ensure timely resident reviews in the event of significant changes in condition. The facility will coordinate with the Missouri Department of Health & Senior Services (DHSS) and the Missouri Department of Mental Health (DMH) to ensure proper screenings, evaluations. and placements are carried out. 1.Review of Resident #18's medical records showed: -The resident had diagnoses of major depressive disorder (a mental disease characterized by persistent sadness) and schizophrenia (a chronic, severe mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for two residents (Resident #1 and #8) that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs identified in the comprehensive assessment as well as services to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. The facility census was 44.Review of the facility's undated care plan policy showed the purpose of the care plan policy was to establish a standardized process for the development, implementation, review, and revision of the individualized resident care plans that ensure person-centered care, regulatory compliance, and quality outcomes. The policy applies to all residents, nursing staff, interdisciplinary team members, and contractors providing care and services with the facility. The Director of Nursing (DON) oversees the care plan process and ensures…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 49 citations
- Potential for harm · Dcited before2025-08-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure dependent residents who were unable to carry out activities of daily living (ADLs) received the necessary services to maintain good personal hygiene when staff did not provide complete perineal care for one of 12 sampled residents (Resident #12). The facility census was 44. Review of the facility's undated policy for Perineal Care showed:- The purpose is to maintain cleanliness, comfort, and dignity while preventing infection and skin breakdown through proper perineal care.- Perineal care will be provided as needed, and at least during daily hygiene routines, after incontinence episodes, and as part of routine bathing.- Wash hands and put on gloves.- Separate the skin folds with one hand.- Wash each side of the skin fold then down the center.- Clean from front to back to prevent infection.- Use a clean portion of the wipe for each stroke.- Turn the resident on his/her side.- Wipe from front to back, clean the rectal area last. - Remove gloves and wash hands. 1. Review of Resident #12's care plan,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff used proper techniques to reduce the possibility of accidents or injuries when staff failed to use a gait belt (safety device and mobility aid used to provide assistance during transfers, ambulation or repositioning) during a transfer for one of 12 sampled residents (Resident #12). The facility census was 44. Review of the facility's undated policy for gait belt showed:- Nursing staff must use gait belts during assisted ambulation and/or transferring of residents as stated in resident's plan of care.- Note the need for use of gait belt in the resident's plan of care.- Apply the belt around the resident's waist snugly to eliminate the possibility of gait belt movement.- Bring the resident to a standing position by grasping the belt with both hands while remaining upright and staff member to place feet shoulder width apart, one foot more forward than the other and slightly bend knees to assure solid posture with good body mechanics during lift/transfer.- Use the gait belt during ambulation to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-21 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff maintained a medication error rate of less than five percent, when staff made two medication errors out of 25 opportunities for error, which resulted in a medication error rate of 8%. This failure affected two of 12 sampled residents, (Resident #25 and #28). The facility census was 44.Review of the facility's policy for Medication Administration, dated 5/26/25, showed:- The facility will provide pharmaceutical services, including procedures that assure accurate acquiring, receiving, dispensing, and administering of all medications to meet the needs of each resident to treat their individual medical diagnoses. - Charge Nurse/Certified Medication Technician (CMT) will confirm the medication and order by checking the label on the medication against the order on the resident's medication administration record (MAR) and make sure everything matches: name of the medication; dose; route; and times to be administered. 1. Review of the facility's undated policy for Nasal Spray Administration showed:- The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-21 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff discarded expired medications stored in the medication room, failed to ensure food was not stored with medications in the medication refrigerator, failed to ensure staff properly labeled opened, multi-dose medications with dates to indicate when they were opened and when they should be discarded, which affected two of12 sampled residents, (Resident #13 and #38) who received Lorazepam Intensol (a liquid anti-anxiety medication). Additionally, staff failed to ensure there were no loose pills in the medication cart. The facility census was 44. Review of the facility's policy for medication storage and handling, revised 5/26/25, showed:- Medications will be monitored by the charge nurse (CN), Certified Medication Technician (CMT) and the Consultant Pharmacist to ensure they are not expired, contaminated or unusable.- Expired, contaminated, and unusable medications will promptly be removed and disposed of. 1. Observation and interview on 8/20/25 at 6:18 A.M., of the 300 and 500 medication carts…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-16 · tag F0678 — failed to provide CPR when needed — patternProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure availability of staff who can provide cardiopulmonary resuscitation (CPR, any medical intervention used to restore circulatory and/or respiratory function that has ceased) when the facility did not have a full list of CPR certified staff available or copies of CPR cards in employee files. This had the potential to affect all residents who were a full code (residents who want CPR when their heart stops beating). Facility census was 43. The facility did not have a policy in place regarding staff being CPR certified or maintaining a list of staff currently on shift who are CPR certified. Review of employee files on [DATE] a 1:45 P.M., showed: -Employee files of Registered Nurse (RN) A, Minimum Data Set (MDS) Coordinator, Certified Nurses Assistant (CNA) A, Certified Medication Technician (CMT) A, CNA B, and CNA C did not contain evidence of CPR certification. During an interview on [DATE] at 11:20 A.M., CMT B said: -His/Her CPR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-27 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from physical abuse by Resident #1, when Resident #1 was observed by staff striking Resident #2 in the face resulting in a bruise and two facial skin tears. The facility census was 53. Review of the facility's undated Abuse and Neglect policy showed: -Abuse is defined as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish; the infliction of physical, sexual, or emotional injury or harm; -The purpose of this policy is to ensure prevention, protection, prompt reporting and interventions in response of property, or exploitation of any facility resident. Our goal at all times will be the protection of our Residents. -All Residents have rights that are guaranteed by the federal Nursing Home Reform Law. The law requires nursing homes to promote and protect the rights of each resident and stresses individual dignity and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-03 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to protect the resident's right to be free from sexual abuse by Resident #1, when Resident #1 was observed by staff sitting on Resident #2's bed with his/her pants and underwear pulled down to his/her mid thigh and Resident #1's hand inside the front of Resident #2's brief. The facility's census was 56. On 1/3/25, the Administrator was notified of the past noncompliance which began on 12/25/24. Upon discovery, the facility administration immediately conducted an investigation and corrective actions were implemented. The noncompliance was corrected on 12/28/24. Review of the facility's undated Abuse and Neglect policy showed: -It is responsibility of employees, facility consultants, Attending Physicians, family members, visitors etc., to promptly report any incident or suspect incident of neglect or resident abuse, including injuries of unknown source, exploitation, theft or misappropriation of resident property to the facility management. -The purpose of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-02 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to honor the resident's right to be informed regarding care and treatment decisions when the facility failed to involve and notify one resident's (Resident #1) responsible party in the decision to change resident's medications. Medication changes included administering a medication the resident was known to have an allergy to. This affected one out of six sampled residents. The facility census was 54. Review of the facility's in-service training for staff regarding Medication Procedures and Orders, dated [DATE], showed the nurse receiving the orders, new or changes, must call the reisdent's responsible party and document the order and phone call including the name of the family member the nurse spoke with in the progress note. Review of the facility's undated Rights and Protections as a Nursing Home Resident handout, showed: - The resident has the right to be fully informed about their medical condition, prescription and over the counter drugs, vitamins…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-06-26 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility staff failed to ensure all shower hoses had a backflow preventer. This affected all five shower hoses and had the potential to affect all residents. A backflow preventer keeps toxins from backing up into the facility's potable water supply. The facility census was 47. 1. Observation on 6/26/24 starting at 11:15 A.M., showed: - Two shower hoses without backflow preventer in the 400 hall shower room; - Two shower hoses without backflow preventer in the 500 hall shower room; - One shower hose without a backflow preventer in the only shower in a resident's room. During an interview on 6/26/24 at 4:30 P.M., the Maintenance Supervisor said he did not realize all shower hoses needed a backflow preventer and that none of the shower hoses had them.
- Potential for harm · E2024-06-26 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to issue the Skilled Nursing Facility (SNF) Advance Beneficiary Notice (ABN) (form Centers for Medicare and Medicaid (CMS)-10055 to each resident. The SNF ABN provides information to residents/beneficiaries so that they can decide if they wish to continue receiving the skilled services that may not be paid by Medicare and assume financial responsibility. This affected three of the 12 sampled residents (#11,#24 and #32). The facility census was 47. The facility did not provide a policy for Skilled Nursing Facility (SNF) Advance Beneficiary Notice (ABN) (form Centers for Medicare and Medicaid (CMS)-10055. 1. Review of Resident #11's medical record showed: - The resident had a Notice of Medicare Non-Coverage (NOMNC) issued that showed Medicare Part A benefits were ending on 5/7/24 The resident did not have a SNF ABN in their records. Records showed the resident remained in the facility after being discharged from Part A services with benefit days remaining. 2. Review of Resident #24's medical record showed: - The resident had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-26 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to maintain a safe, clean and comfortable homelike environment. The facility had a census of 47. The facility did not provide a policy on cleaning. Review of the facility provided, undated, daily cleaning checklist showed daily room cleaning to include: dust corners, clean walls, sweep and mop. Review of the facility provided, undated deep cleaning checklist showed cleaning to include: baseboards, fixtures, blinds, ledges dusted, above curtains free of cobwebs, etc. Observations beginning on 06/23/24 at 10:34 A.M. showed: - room [ROOM NUMBER] ceiling fan light had cobwebs and small scuffs along the lower 1/3 of the wall at the corner; -room [ROOM NUMBER] privacy curtain ceiling hooks were missing and curtain was sagging. The window curtain rod was dusty and had cobwebs, and one end was broken off; -room [ROOM NUMBER] window blinds were broken; -room [ROOM NUMBER] had multiple scuffs in the wall and no privacy curtain, in the double room; -room [ROOM NUMBER]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-26 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility staff failed to check the Certified Nurses' Assistant (CNA) Registry for all staff to ensure they did not have a Federal Indicator (a marker given by the federal government to individuals who have committed abuse/neglect), failed to check the Family Care Safety Registry (FCSR) to ensure that persons caring for children, seniors, or physically or mentally disabled individuals can be screened for employment purposes. The law requires that every child care and elder care worker hired on or after January 1, 2001, and every personal care worker hired on or after January 1, 2002. This affected six of the six sampled staff. The facility census was 47. The facility's undated abuse and neglect policy states that all new employees will be screened by a criminal background check, screened through the CNA Registry and through the FCSR prior to employment starting. 1. Employee A- New hire record review showed: Hired on 5/19/24- No FCSR, or CNA registry was checked. 2. Employee B-New hire record review showed: Hired on 5/19/24-No FCSR, or CNA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-26 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure dependent residents who were unable to carry out activities of daily living (ADL's) received the necessary services to maintain good personal hygiene when staff failed to ensure they provided perineal care and repositioning at least every two hours. This affected two of 12 sampled residents, (Resident #25 and #29). The facility census was 47. Review of the facility's Incontinence Care Policy, dated 5/19/2024, showed: -Check the resident for incontinence at least every two hours and assist with toileting as needed; -Keep the resident's call light within reach; -Provide provide perineal care after each incontinence; -Follow the resident's toileting and incontinence care plan. Review of the facility's Resident Rights Policy, dated 5/19/24, showed in part: -The facility will treat each resident with respect and dignity and care for each resident in a manner that promotes his/her quality of life. 1. Review of Resident #25's Quarterly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-26 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three of 12 sampled residents (Residents#7, #12 and #43 ) were provided an ongoing program of activities designed to meet, their individual interests and their physical, mental, and psychosocial well-being. The facility census was 47. Review of the facility policy Activity, Volunteer and Recreational Services policy dated March 2012 showed: -The Activity Director, assistants and volunteers of this facility believe that each individual has the right to achieve the maximum of his or her potential; have opportunities for social involvement on an individual or group basis; and have outlets for creative abilities offering opportunities for self development that will afford personal interest, enjoyment and satisfaction provided through an ongoing activity program. The facility provides for an ongoing program of activities designed to meet, in accordance with the comprehensive assessment, the interests and the physical, mental, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a safe environment when staff failed to ensure call lights were accessible to residents. This affected two of 12 sampled residents (Resident #25 and #29. The facilty census was 47. Review of the facility's Incontinence Care Policy, dated 5/19/2024, showed: -Keep the resident's call light within reach. 1. Review of Resident #25's Quarterly Minimum Data Set (MDS, a federally mandated assessment instrument completed by facility staff), dated 5/13/24 showed: - Moderate cognitive impairment; - Dependent on staff for ADL's; - Dependent on staff for transfers; - Always incontinent of bowel and bladder; - Diagnoses included Parkinson's Disease (a progressive disorder that affects the nervous system and the parts of the body controlled by the nerves), depression and asthma. Review of the resident's care plan, revised 6/24/24 showed: -The resident had the potential/actual impairment to skin integrity related to decreased mobility,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-26 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to recognize and treat a significant weight loss for three of the 12 sampled residents (Resident #7, #10, #44). In addition, the facility failed to obtain a snack or meal when one resident (Resident #12)complained of hunger and failed to pass snacks and ice water on the Special Care Unit (SCU), affecting all 12 residents. The facility census was 47. The facility did not provide a policy on weight loss or passing ice water and snacks. 1. Review of Resident #7 Annual Minimum Data Set (MDS: a federally mandated assessment tool completed by facility staff) dated 5/10/24 showed: -Brief Interview of Mental Status (BIMS) of 2, indicated significant cognitive deficit. -No behaviors -Set up assistance of staff for meals. -Dependent on staff for Activities of Daily Living (ADL's: activities completed in a day to care for oneself, such as bathing, dressing, toileting, and hygiene) -Diagnosis of need for assistance with personal care, dysphagia (occasional difficulty…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure staff provided proper respiratory care for three of 12 sampled residents (Resident #11, #27, and #151) when staff failed to effectively clean oxygen concentrator filters, properly label and date oxygen tubing, and properly fill and date humidified bottles. The facility census was 47. Review of the facility's Oxygen Policy, dated 5/19/24, showed in part: - The humidifier bottle must filled to its fullest mark with sterile water; - The charge nurse will monitor and document in the resident's record that all tubing was checked for patency and the humidifier bottle is adequately full. 1. Review of Resident #11's Significant Change Minimum Data Set (MDS, a federally mandated assessment instrument completed by facility staff), dated 6/11/24 showed: - No cognitive impairment; - Dependent on staff for ADL's; - Dependent on staff for transfers; - Indwelling catheter; - Always incontinent of bowel; - Diagnoses included respiratory failure,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-26 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the consultant pharmacist reviewed each resident's medication for unnecessary medications, psychoactive medication parameters, including gradual dose reductions, and drug irregularities monthly. This effected two (Resident #12, and #44) of 12 sampled residents, with the potential to effect all residents. The facility census was 47. The facility did not provide a policy on Medication Regimen Review. Review of the facility provided Resident Rights policy, dated 5/19/24 showed: -The resident has the right to a dignified existence, including freedom from chemical restraints and quality of life is maintained or improved. -The resident has the right to get proper medical care, to be informed about prescription, over the counter drugs, vitamins and supplements. 1. Review of Resident #12's Quarterly Minimum Data Set (MDS, a federally mandated assessment completed by the facility staff), dated 5/3/24 showed: - Brief Interview for Mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-26 · tag F0801 — patternEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview, and record review, the facility failed to ensure the Dietary Manager (DM) had the appropriate competencies and skills sets to carry to the functions of the food and nutritional services. This had the potential to affect all residents who reside in the facility. The facility census was 47. The facility did not provide a policy related to qualifications of the Dietary Manager. During an interview on 6/26/24 at 3:08 P.M., the Dietary Manager said: -He/She does not have any dietary certification; -He/She is not currently enrolled in any training or classes; During an interview on 6/26/24 at 4:52 P.M., the Administrator said: -He/She was aware the DM did not have any certifications. -It was his/her expectation that the DM have the needed certifications and training. -A consulting dietician has been hired by the facility to oversee the dietary department.
- Potential for harm · E2024-06-26 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide food in a form designed to meet individual needs when they did not ensure pureed foods were at an appropriate texture and consistency. The facility census was 47. The facility did not provide a policy in regards to the preparation of pureed food. Observation of the lunch meal on 6/23/24 at 12:15 P.M., showed: -The tuna casserole was very thick with a sticky consistency. The texture was not smooth as there were rice size particles. The casserole had to be chewed to be able to swallow it. -The carrots were very smooth and had a good flavor. -The mashed potatoes were very thick with a sticky consistency. The texture was smooth, with no chunks or particles. Observation of preparation of pureed food on 6/26/24 at 11:06 A.M., showed: -The Dietary Manager (DM) added cooked tortellini, marinara sauce and mozzarella cheese into the blender. He/She then poured in chicken broth. He/She did not measure any of the ingredients when adding them to the blender. -He/She then pulsed the blender several times, added…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-26 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to store food in a sanitary manner and failed to maintain the kitchen in a sanitary manner. This had the potential to affect all residents who received food from the facility's kitchen. The facility census was 47. Review of the facility's Nutrition Services-Department Sanitation policy, dated January 2024, showed: -Purpose: To ensure a clean and sanitary work environment; to promote and protect food safety; and to maintain compliance with Federal, State and Local regulations governing food sanitation and safety. -Department sanitation shall be maintained in a manner to support procedures for Food Safety. Staff shall be responsible for daily and weekly cleaning assignments. -Cleaning assignments shall include all equipment, cabinets, storage areas, walls, floors and refrigeration units. Cleaning of equipment condensers, lights, vents, hood, etc., shall be completed by the Maintenance Department. -Compliance shall be monitored by the Dietary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-26 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to establish an infection prevention and control program that included an antibiotic stewardship program (a set of commitments and actions designed to optimize the treatment of infections while reducing the adverse events associated with antibiotic use) that included antibiotic use protocols and a system to monitor antibiotic use. The facility census was 47. The undated facility Antibiotic Stewardship policy, showed: The purpose of antibiotic stewardship is to monitor the use of antibiotics in our residents and to include training, orientation, and education of staff with emphasize on the importance of antibiotics stewardship, and inappropriate use of antibiotics. Antibiotics usage and outcome will be collected and documented using a facility-approved antibiotics surveillance tracking form. The data will be used to guide decisions for improvement of individual resident antibiotic prescribing practices and facility wide antibiotic stewardship. 1. The facility did not provide Antibiotic Stewardship Program documentation that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-26 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff participated in a dementia and behavior training program prior to providing direct resident care to the 12 residents who resided on their special care unit. This effected three of the 12 sampled residents. (Resident #9, #12, and #44) The facility had a census of 47. Review of the facility provided Resident Rights policy, dated 5/19/24 showed: -The facility will support each resident's right to a dignified existence; -The facility will treat each resident with respect and dignity and care for each resident in a manner and environment that promotes his/her quality of life. Review of the facility provided, Trauma Policy, dated 5/19/24 showed: -The purpose is to address the trauma in the lives of the residents and provide necessary care to those affected by trauma; -Residents with a history of PTSD must receive appropriate person centered and individualized treatment and services to meet their needs; -The facility will recognize…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-26 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff provided services that met professional standards of quality of care when the facility did not schedule a physician's ordered test for one resident (Resident #10), failed to schedule a physician's ordered appointment for one resident (Resident #12) and failed to monitor unnecessary medications for one resident (Resident #44), out of 12 sampled residents. The facility census was 47. The facility did not have a policy regarding professional standards of care. 1. Review of Resident #10's Quarterly MDS (Minimum Data Set) , a mandatory assessment completed by facility staff. Completed on 6/15/24 showed: -Diagnoses included: Parkinson's Disease (A brain disorder that causes unintended or uncontrollable movements, orthostatic hypotension (A form of low blood pressure), shoulder pain, Muscle wasting and atrophy (decrease in the size of the muscle), depression; -Cognitively Intact; -Minimal assistance of one staff for activities of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-05-14 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility was not administered in a manner that effectively utilized resources needed to provide essential services for residents, when the facility failed to pay essential service vendors including staffing agencies. Additionally, the facility failed to ensure the continuity of administration and that the administrator was actively involved in the supervision of the facility during an upcoming transition of ownership, causing the residents and/or families to experience stress and anxiety. This affected nine of eleven sampled residents (Residents #1, #2, #3, #4, #5, #6, #8, #10 and #11). The facility census was 47. The facility did not provide a policy regarding administration and vendor payment. The facility did not provide a policy regarding the administrator's role in the facility. 1) Review of the facility's invoices from a staffing agency showed: -There are currently six open invoices from the staffing agency to the facility, dating 3/15/24, 4/12/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-14 · tag F0557 — patternHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that residents and families were treated in a dignified manner while the facility was transitioning to a new operator, causing the residents and families to experience stress and anxiety. This affected nine of eleven sampled residents (Residents #1, #2, #3, #4, #5, #6, #8, #10 and #11). The facility census was 47. Review of the facility policy of Promoting/Maintaining Resident Dignity, dated 2023, showed: It is the practice of this facility to protect and promote resident rights and treat each resident with respect and dignity as well as care for each resident in a manner and in an environment, that maintains or enhances resident's quality of life by recognizing each resident's individuality. -All staff members are involved in providing care to residents to promote and maintain resident dignity and respect for resident rights. Review of the Resident's [NAME] of Rights provided by the facility, dated 11/2016, showed: -The resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-14 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents and families were offered a choice of pharmacy when the primary pharmacy for the facility changed. This affected nine of 11 sampled residents (Residents #1, #2, #3, #4, #5, #6, #8, #10 and #11). The facility census was 47. Review of the facility policy of Promoting/Maintaining Resident Self-Determination, dated 2024, showed: -It is the practice of this facility to protect and promote resident rights by promoting and facilitating resident self-determination through support of resident choice. The facility will ensure that each has the opportunity to exercise his/her autonomy regarding those things that are important in his/her life such as interests and preferences. -The facility will accommodate the resident preferences to the extent possible and as agreed upon by the resident sponsor and physician. Review of the Resident's [NAME] of Rights provided by the facility, dated 11/2016, showed: -A resident has the right to be informed,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-14 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that residents and families were reasonably notified of Resident Council Meetings and honoring the residents' requests of staff and family invited to meetings. This affected five of 11 sampled residents (Residents #4, #1, #2, #3, and #11). The facility census was 47. Review of the facility policy of Resident Council Meetings, dated 2024, showed: -This facility supports the rights of residents to organize and participate in resident groups, including a Resident Council. -Resident or family group is defined as a group of residents or residents' family members that meets regularly to discuss and offer suggestions about facility policies and procedures affecting residents' care, treatment, and quality of life; support each other; plan resident and family activities; participate in educational activities, or for any other purpose. -The Resident Council meets at least quarterly, but no less than as determined by the group. The date,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-29 · tag F0569 — patternNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — the official record, unedited, may be distressing
Please refer to Event ID 1GJ512 Based on interview and record review, the facility failed to provide personal funds and final accounting within 90 days upon discharge. This affected six residents (Residents #1, #2, #3, #4, #5, and #6). The facility census was 47. The facility did not provide a policy regarding refunding resident funds. MO235167
- Potential for harm · Ecited before2024-04-29 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — the official record, unedited, may be distressing
Please refer to Event ID 1GJ512 Based on observation and interview, the facility failed to maintain a call system that was adequately equipped to allow residents to call for staff through a communication system which relayed the call directly to a staff member or to a centralized staff work area and alert in the corridor. The facility census was 47. MO235167
- Potential for harm · Ecited before2024-04-03 · tag F0569 — patternNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide personal funds and final accounting within 90 days upon discharge. This affected six residents (Residents #1, #2, #3, #4, #5, and #6). The facility census was 47. The facility did not provide a policy regarding refunding resident funds. 1. Review of the facility's aging report, dated 4/25/24, showed the following residents had money in the facility's operating account: -Resident #1 discharged on 3/8/24: with a balance of $720.00; -Resident #2 discharged on 11/8/22: with a balance of $399.00; -Resident #3 discharged on 1/16/24: with a balance of $3028.54; -Resident #4 discharged on 11/2/22: with a balance of $3321.10; -Resident #5 discharged on 1/29/24: with a balance of $1057.33; -Resident #6 discharged on 12/26/23: with a balance of $1277.23. During an interview on 4/25/24 at 1:45 P.M., the Director of Operations said: -He/She was aware that personal funds were to be refunded to residents or responsible parties within 30 days of discharge. -These refunds are all processed through the corporate accounting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-03 · tag F0807 — failed to offer suitable drinks — patternEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide drinks including ice and fresh water consistent with the residents' needs and preferences. This affected four residents (Residents #2, #4, #6, and #7) out of a sample of eight residents. The facility's census was 49. Facility policy, Nutritional Management, dated 2023, showed: -Facility provides care and services to each resident to ensure the resident maintains acceptable parameters of nutritional status in the context of his or her overall condition. -Acceptable parameters of nutritional status refers to factors that reflect an individual's nutritional status is adequate, relative to his/her overall condition and prognosis, such as weight, food/fluid intake, and pertinent laboratory values. -Nutritional status includes both nutrition and hydration status. Facility did not provide a hydration policy. 1. Review of Resident #2's quarterly minimum data set (MDS), a federally mandated assessment tool completed by staff, dated 2/9/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-03 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a call system that was adequately equipped to allow residents to call for staff through a communication system which relayed the call directly to a staff member or to a centralized staff work area and alert in the corridor. The facility census was 47. The facility did not provide a policy regarding resident call light system. Observation on 4/25/24, beginning at 11:31 A.M., showed: -The call light in room [ROOM NUMBER] A on the secure unit was activated. The light above the door did not turn on and the indicator light on the call light board in the hall did not turn on. -The call light in room [ROOM NUMBER] B on the secure unit was activated. The light above the door did not turn on and the indicator light on the call light board in the hall did not turn on. -The call light in room [ROOM NUMBER] A on the secure unit was activated. The light above the door did not turn on and the indicator light on the call light board in the hall did not turn…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-03 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility staff failed to report to Department of Health and Senior Services (DHSS) injuries of unknown origin when the facility staff became aware on 3/23/23 that one resident (Resident #1) had injuries of unknown origin. Injuries included bruising to his/her right eye, bruising to the backs of his/her right and left elbows, bruising to the top of his/her right hand, and a skin tear to his/her right outer wrist. The facility failed to report the injuries of unknown origin until 3/25/24. The facility census was 49. Review of facility policy, Abuse prevention program, investigation, dated July 2023, showed: -Reports of resident abuse, neglect, and injuries of unknown source shall be promptly and thoroughly investigation by the facility; -The Administrator will report all alleged and final abuse investigations to the state agency per state guidelines. 1. Review of Resident #1's quarterly minimum data set (MDS), a federally mandated assessment tool completed by staff, dated 2/16/24, showed: -He/She had a Brief Interview Mental Status (BIMS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-03 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to thoroughly investigate injuries of unknown origin when one resident (Resident #1) was found to have bruising on top of his/her arms, bruising to his/her right eye, and a skin tear to his/her right arm on the morning of 3/23/24 by staff. The facility failed to follow facility policy when they failed to provide documentation that all staff working were interviewed, and failed to provide complete and thorough documentation of the investigation. The facility census was 49. Review of facility policy, Abuse Prevention Program, Investigation, dated July 2023, showed: -Reports of resident abuse, neglect, and injuries of unknown source shall be promptly and thoroughly investigated by facility management. -Should an incident or suspected incident of resident abuse, mistreatment, misappropriation, neglect or injury of unknown source be reported, the Administrator, or his/her designee, will appoint a member of management to investigate the alleged incident. -The individual conducting the investigation will, as a minimum: -Review the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-18 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide acceptable accommodation of needs, when they did not provide transportation to two resident's scheduled doctor appointments forcing residents to cancel and reschedule necessary medical appointments (Resident #2 and #3) The facility failed to provide acceptable accommodations of needs when facility staff woke up resident to administer medications during the night (Resident #5). The facility census was 54. Review of facility policy, transportation, dated August 2023, showed: -The community shall help arrange transportation for residents as needed; -Social services designee or person delegated by the community will help the resident as needed to obtain transportation; -Inquires concerning transportation should be refereed to social services. Review of facility policy, resident rights, dated 7/1/23, showed: -The resident has the right to a dignified existence, self-determination, and communication with and access to persons and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-18 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store medications in a locked storage area to ensure medications were inaccessible to unauthorized staff and residents, when the medication cart was left unlocked and unattended. The facility census was 54. Review of facility policy, storage of medications, undated, showed: -Facility shall store all drugs and biological's in a safe, secure, and orderly manner. -Compartments (including, but not limited to, drawers, cabinets, rooms, refrigerators, carts, and boxes.) containing drugs and biological's shall be locked when not in use, and trays or carts used to transport such items shall not be left unattended if open or otherwise potentially available to others. Observation on 1/16/23 at 12:01 P.M. a medication cart that sat at the east end of the nurses station was observed unlocked with the lock sticking out. The cart was observed to have a fentanyl patch box on top, nyastatin cream, and eucerin cream. No staff members were observed near the medication cart. Observation on 1/16/23 at 12:13 P.M. showed Licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record review the facility failed to prevent an avoidable accident when the facility staff failed to properly secure a resident in the facility van causing one resident (Resident #1) to tip over in the vehicle on 12/8/23 during transportation to an appointment. Additionally, the facility failed to provide training to the activities director who drove the facility van that transported Resident #1 on 12/8/23. The facility census was 54. Review of facility policy, Accidents, undated, showed: -Facility strives to make the environment as free from accident hazards as possible. Resident safety and supervision and assistance to prevent accidents are facility-wide priorities. -Employees shall be trained and in serviced on potential accident hazards and how to identify and report accident hazards, and try to prevent avoidable accidents. -Resident-oriented approach to safety: -Implementing interventions to reduce accident risks and hazards shall include the following -Communicating specific interventions to all relevant staff; -Assigning responsibility for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-01-19 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement their water management policy and procedures to reduce the risk of growth and spread of Legionella (bacteria that causes Legionnaires' disease, a serious type of pneumonia and did not review it annually. The facility also failed to ensure facility staff were informed on the facility's Water Management Plan. The facility failed to monitor the health of the employees when staff did not administer the required two-step tuberculosis (TB - a communicable disease that affects the lungs characterized by fever, cough, and difficulty in breathing) screening test upon hire as per policy for three of 10 sampled employees. The facility failed to provide care in a manner to prevent the infection or the possibility of infection when they did not change their gloves or wash hands between dirty and clean tasks which affected two of 13 sampled residents, (Resident #5 and #18), failed to clean the glucometer (a small device which measures how…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-01-19 · tag F0919 — failed to provide a working call system — widespreadMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to maintain a call system that was adequately equipped to allow residents to call for staff through a communication system which relayed the call directly to a staff member or to a centralized and staff work area. This directly affected one sampled resident (Resident #1) and had the potential to affect all residents. The facility census was 48. Review of the facility's policy Call Lights: Accessibility and Timely Response, showed: -The purpose of this policy is to provide guidance to the facility to be adequately equipped with a call light at each resident's bedside, toilet, and bathing facility to allow residents to call for assistance; -Call lights will directly relay to a staff member or centralized location to ensure appropriate response. 1. Review of Resident #1's Minimal Data Set (MDS),), a federally mandated assessment instrument completed by facility staff on 2/10/23, showed: - Brief Interview for Mental Status (BIMS) Score of 15, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-19 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to check the Missouri Department of Health and Senior Services (DHSS) Employee Disqualification List (EDL), a list maintained by DHSS of individuals who have been determined to have abused or neglected a resident, patient, client or consumer, misappropriated funds or property belonging to a resident, patient, client, or consumer, for 10 of 10 sampled employees prior to them having contact with any resident. The facility census was 50. Review of the facility's undated Abuse, Neglect and Misappropriation policy showed: - The facility strictly prohibits abuse, neglect and misappropriation of residents and their property; - Screening: all employees will complete a pre-screening process to ensure there is not a history of abuse or neglect and there are no issues barring them from employment; - All staff must complete the following: o A Criminal Background Check; o A check of the EDL Registry; o A check of the Certified Nursing Assistant (CNA) Registry. 1. Review of the administrator's personnel file showed: - Date of Hire 5/30/22;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-19 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff provided written notice of transfer or discharge to residents or their responsible party and the reasons for the transfer in writing in a language they understood. This affected three of 13 sampled residents, (Resident #5, #23 and #250). The facility census was 50. Review of the facility's undated transfer and discharge policy, showed in part: - It is the policy of this facility to permit each resident to remain in the facility, and not initiate transfer or discharge for the resident from the facility, except in limited circumstances; - Once admitted , the resident has the right to remain at the facility unless their transfer or discharge meets on the following specified exemptions: the transfer or discharge is necessary for the resident's welfare and the resident's needs cannot be met in the facility; - The facility's transfer/discharge notice will be provided to the resident and the resident's representative in a language and manner in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-19 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure they provided care and treatments in accordance with professional standards of quality when staff failed to have a physician's order to check blood sugars, for one of 13 sampled residents (Resident #23), failed to have a physician's order to flush a peg tube (a tube placed in the stomach to provide a route to deliver nutrition, fluids and medication), which affected one sampled resident (Resident #16) and failed to allow fingertips to dry before obtaining blood sugars for five sampled residents (Residents #1, #2, #20, #23 and #24). The facility census was 50. The facility did not provide a policy for following physician's orders, administration of medications through the peg tube, or obtaining blood sugars. Review of the website, www.shieldhealthcare.com showed: - Medication is often responsible for clogged feeding tubes. To prevent clogs: - Administer each medication separately; stop the feeding and flush the tube water before…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-19 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure dependent residents who were unable to carry out activities of daily living (ADLs) received the necessary services to maintain good personal hygiene when staff did not provide complete perineal care which affected two of 13 sampled residents (Resident #5 and #18) and failed to ensure they provided showers for three sampled residents (Residents #1, #16 and #32). The facility census was 50. Review of the facility's undated policy for perineal care, showed, in part: - It is the practice of the facility to provide perineal care to all incontinent residents during routine bath and as needed in order to promote cleanliness and comfort, prevent infection to the extent possible, and to prevent and assess for skin breakdown; - Perform hand hygiene and don gloves; - If perineum is grossly soiled, turn resident on side, remove any fecal material with toilet paper, then remove and discard. Cleanse buttocks and anus, front to back, using a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-19 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure staff administered medications with a medication rate of less than five percent. Facility staff made 12 medication errors out of 25 opportunities for error, with a medication error rate of 48%, which affected five of 13 sampled residents, (Residents #3, #12, #16, #23, and #42). The facility census was 50. Review of the facility's undated policy for medication administration showed in part: - Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection; - Keep medication cart clean, organized, and stocked with adequate supplies; - Cover and date fluids and food; - Compare medication source (bubble pack, a small package enclosing goods in transparent done shaped plastic on a flat cardboard backing, vial etc.) with medication administration (MAR) to verify resident name, medication name, form, dose, route, and time;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure they developed and implemented a comprehensive person-centered plan of care which included measurable objectives and timeframes to meet each resident's medical, nursing, mental and psychosocial needs for two of 13 sampled residents (Resident #1 and #9). The facility census was 50. The facility did not provide a policy for care plans. 1. Review of Resident #1's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 10/28/22, showed: - Cognitive skills intact; - Required extensive assistance of two staff for bed mobility; - Limited assistance of one staff for transfers, dressing ant toilet use; - Diagnoses included high blood pressure, diabetes mellitus, seizure disorder, anxiety, depression and bipolar (a brain disorder that causes changes in a person's mood, energy, and ability to function). Review of the resident's care plan, revised 1/17/23, showed it did not address the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure staff used proper techniques to reduce the possibility of accidents or injuries when transferring two of 13 sampled residents (Resident #5 and #18) during the use of a mechanical lift. The facility census was 50. Review of the facility's undated policy for safe resident handling/transfers showed in part: - It is the policy of the facility to ensure that residents are handled and transferred safely to prevent or minimize risks for injury and provide and promote a safe, secure and comfortable experience for the resident while keeping the employees safe in accordance with current standards and guidelines; - Mechanical lifting equipment or other approved transferring aids will be used based on the resident's needs to prevent manual lifting except in medical emergencies; - Mechanical lifts may include equipment such as sit-to-stand (designed to assist residents who have some mobility but need help to rise from a sitting position); -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-19 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure staff discarded expired stock medication stored in the medication room, failed to ensure there was no food in the medication refrigerator, failed to ensure opened insulin pens and vials were dated and failed to ensure there were no loose pills in the medication cart. The facility census was 50. Review of the facility's undated policy storage of medication requiring refrigeration showed in part: - It is the policy of the facility to assure proper and safe storage of medications requiring refrigeration and to prevent the potential alteration of medication by exposure to improper temperature controls; - The facility must provide safe and effective storage of all drugs and biologicals in a locked storage area under proper temperature controls with limited access by authorized personnel consistent with state or federal requirements and professional standards of practice; - The facility will ensure that all drugs and biologicals used will be labeled in accordance with professional standards, including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-19 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to ensure staff stored food in a sanitary manner and failed to maintain the kitchen in a sanitary manner. This has the potential to affect all residents residing in the facility. The facility census was 50. Review of the facility's undated Food Safety Requirements policy showed: - It is the policy of this facility to ensure food will be stored, prepared, distributed and served in accordance with professional standards for food service safety; - Storage of food shall be in a manner that helps to prevent deterioration or contamination of the food, including growth of microorganisms; - Staff shall maintain safe food storage practices by labeling, dating and monitoring frozen and refrigerated foods; - Staff shall ensure foods are covered or in tight containers. Observation of the kitchen on 1/16/23 at 9:08 A.M., showed: - The vents above the dishwasher covered in dust and debris; - The wall behind the dishwasher spattered with yellow stains. Observation of the kitchen on 1/18/23 at 11:12 A.M., showed: - The vents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$14,498 in federal fines across 1 penalty. 2 Medicare payment denials on record.
- $14,498 — penalty dated 2025-08-21
- Medicare payment denial — starting 2025-10-04 for 3 days
- Medicare payment denial — starting 2024-05-31 for 13 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| AVERY, SCOTT | Individual | CONTRACTED MANAGING EMPLOYEE | since 05/19/2024 |
| COTTON, CARMEN | Individual | W-2 MANAGING EMPLOYEE | since 05/19/2024 |
| BLEDSOE, JIM | Individual | CORPORATE DIRECTOR | since 05/19/2024 |
| EVANS, KURT | Individual | CORPORATE DIRECTOR | since 05/19/2024 |
| HARE, WAKEFIELD | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | since 05/19/2024 |
| HOWELL, M | Individual | CORPORATE DIRECTOR | since 05/19/2024 |
| MINOR, CAROL | Individual | CORPORATE DIRECTOR | since 05/19/2024 |
| SARSANY, JAMI | Individual | CORPORATE DIRECTOR | since 05/19/2024 |
| SMITH, JENNIFER | Individual | CORPORATE DIRECTOR | since 05/19/2024 |
| SONTHEIMER, TOM | Individual | CORPORATE DIRECTOR | since 05/19/2024 |
| WALL, HAVA | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | since 05/19/2024 |
CMS files one row per role, so the 13 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $98K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265846. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.