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Lincoln County Nursing & Rehab

1145 East Cherry Street, Troy, MO 63379 · For profit - Limited Liability company · 90 certified beds · (636) 528-5712 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus Facility (federal watch list)Flagged for abuseResident-funds citations (F0565, F0569)Behavioral-health or dementia-care citations — no harm found (F0744, F0758)1 immediate-jeopardy citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$259,609 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it’s on the federal Special Focus watch list for a persistent pattern of problems
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0565, F0569)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (111) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $259,609 in federal fines (most recent 2026-04-16)
  • nursing-staff turnover (74%) runs well above the national median (45%)
  • about 17% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

/5
CMS overall
Not rated — CMS suppresses ratings for Special Focus Facilities
Health inspectionSurveyor-assigned, ranked within your stateInspector-verifiedNot rated — CMS suppresses ratings for Special Focus Facilities
StaffingFrom payroll records (PBJ)Not rated — CMS suppresses ratings for Special Focus Facilities
Quality measuresSelf-reported by the facilityNot rated — CMS suppresses ratings for Special Focus Facilities

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1165 E Cherry St · (636) 352-4628 · Call to confirm hours
Pharmacy
107 N Lincoln Dr · (636) 528-8462 · Call to confirm hours
Grocery
103 N Lincoln Dr · (636) 775-1095 · Call to confirm hours
Park
800 Cap au Gris St · (636) 528-4712 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measuresNot rated — CMS suppresses ratings for Special Focus Facilities

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2025-12, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

CMS has published no overall rating for this home since 2025-12 — most often because it is a Special Focus Facility, whose rating CMS withholds. The line above is where the record stops; we do not carry the last star forward, and it is not this home’s rating today.

Overall ratingnot rated now
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased19.8%18.1%15.4%worse
Long-stay residents who lose too much weight1.6%5.3%5.4%better
Long-stay residents with a catheter left in their bladder1.7%1.1%0.9%worse
Long-stay residents with a urinary tract infection2.3%2.3%2.0%worse
Long-stay residents with depressive symptoms4.1%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury7.1%4.1%3.3%worse
Long-stay residents whose ability to walk worsened8.3%17.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication27.5%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine92.8%90.9%95.3%typical
Long-stay residents with pressure ulcers9.9%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control14.3%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table19.8%23.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication3.8%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine53.3%63.5%79.4%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.8%U.S. median 10.7%
Went back to hospital
0.15U.S. median 0.31
Therapy hours / resident / day
0.06hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 12% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 7.2–16.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.911.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.27
RN hours/ resident / day
0.63
LPN hours/ resident / day
1.55
Aide hours/ resident / day
2.45
Total nurse hours/ resident / day
0.16
RN hoursweekends
74.2%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 90 beds and averages 78.4 residents a day — about 87% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.45 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.27 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.55 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.22 hrs/resident/day on weekends vs 2.55 on weekdays — 13% thinner on weekends. RN hours go from 0.31 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 74% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2026-04-16)
54
at the previous standard inspection (2024-05-23)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

111 citations, most serious first. The 19 most serious are shown; the remaining 92 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2023-10-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (Resident #1), with pressure ulcers received necessary treatment and services, consistent with professional standards of practice, to promote healing and prevent infection in a review of ten sampled residents. Staff failed to obtain physician orders for a newly identified pressure ulcer, failed to conduct and document assessment of the resident's pressure ulcers to determine if the wounds were deteriorating and required a change in treatment, and failed to complete dressing changes as ordered by the physician. The pressure ulcers deteriorated and became infected. Staff failed to begin treatment of the infection with antibiotics as ordered by the wound consultant nurse practitioner. The resident required hospitalization to treat the infection and returned to the facility on hospice care on [DATE] and passed away at the facility on [DATE]. The facility census was 70. The administrator was notified on [DATE] at 5:15 P.M. of an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-04-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure two residents (Resident #74 and #25) were free from verbal abuse. On 03/30/26, Housekeeper A yelled at Resident #74 after the resident requested assistance with care and screamed and cursed at Resident #25 when the resident confronted him/her about how he/she talked to Resident #74. The facility census was 85. The administrator was notified of the past noncompliance on 04/09/26, which occurred on 03/30/26. On 03/30/26, the facility terminated Housekeeper W from employment at the facility for the allegation of staff to resident abuse and inserviced all staff on abuse prevention. Review of the facility's undated policy, Abuse Policy, showed the following: -Each resident will be free from abuse. Abuse can include verbal, mental, sexual or physical abuse; -Residents will be protected from abuse, neglect, and harm while they are residing at the facility; -No abuse or harm of any type will be tolerated, and residents and staff will be monitored for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Actual harm · Hcited before2024-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Surveyor: Day, [NAME] Based on observation, interview, and record review, the facility failed to have a system in place to ensure staff served hot beverages at an appropriate temperature, in an appropriate cup and placed within one resident's (Resident #63), of 24 sampled residents, reach. The resident sustained a third degree burn and required treatment for the burn. The facility failed to consistently evaluate, implement, and modify interventions, in accordance with current standards of practice, and as necessary, to reduce the risk of falls for two residents (Resident #42, and #52). Resident #42 was sent to the emergency room after he/she experienced a dislocated right shoulder and a laceration above his/her right eye requiring sutures, injuries requiring treatment at the hospital. Resident #52 was sent to the emergency room for a laceration above the left eye requiring glue repair by the emergency room. The facility failed to safely transport two sampled residents (Resident #22, and #68) and two additional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-05-23 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to routinely assess pain as ordered for one resident, (Resident #38), in a review of 24 sampled residents. The facility failed to make the resident aware he/she had as needed (PRN) medication available for pain and failed to offer PRN pain medications when the resident complained of pain. The resident was agitated and unable to sleep due to pain. The census was 67. During an interview on 05/22/24 at 11:00 A.M., the Director of Nursing (DON) said the facility did not have a specific policy related to pain management. 1. Review of Resident #38's face sheet showed the resident had diagnoses that included joint pain, surgical amputation and acquired absence of left leg above the knee. Review of the resident's significant change Minimum Data Set (MDS) (a federally mandated assessment instrument), completed by facility staff and dated 4/10/24 showed the following: -Clear speech; makes self understood; -Cognitively intact; -No behaviors; -On a pain management program; -Received scheduled and PRN opioids (narcotic pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-05-23 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (Resident #40), who was admitted to the facility with mental illness, received appropriate person-centered and individualized treatment and services to meet his/her assessed needs. Resident #40 presented with behaviors including entering another resident's room (Resident #21) wearing no pants and only a brief, taking a cigarette from another resident and lighting it in the tea room and throwing the lit cigarette in a trash can causing trash to ignite, smoking in his/her room, and yelling and cussing at another resident (Resident #15). The resident frequently made threatening gestures (threats or attempts to choke) other residents. The facility failed to adequately implement meaningful interventions, including non-pharmacological interventions, alternate strategies, or ensure the resident received services to address the resident's behaviors. The facility census was 67. During interview on 6/11/24 at 9:50 A.M. the administrator said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one resident (Resident #1), in a review of 10 residents was free from abuse when Certified Medication Technician (CMT) B yelled and cussed directly at the resident and told the resident he/she was just going to have to fucking wait, wagged his/her finger in Resident #1's face and lunged at the resident. Resident #1 said he/she felt threatened, frightened and abused. The facility census was 70. Review of the facility undated Abuse Policy showed the following: -It was the policy of the facility that each resident would be free from abuse. Abuse could include verbal, mental, sexual or physical abuse, misappropriation of resident property and exploitation, corporal punishment or involuntary seclusion. Additionally, residents would be protected from abuse, neglect, and harm while they were residing at the facility. No abuse or harm of any type would be tolerated and residents and staff would be monitored for protection; -Abuse was the willful infliction of injury, unreasonable confinement, intimidation, or punishment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-03-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one resident (Resident #3), in a review of 10 sampled residents, received care and treatment in accordance with professional standards of practice to meet the resident's physical, mental and psychosocial needs. Staff failed to assess the resident, notify the physician and obtain treatment following a change in condition when the resident had ongoing diarrhea, vomiting and increased weakness. The resident required hospitalizaiton for a hypokalemia (a critically low potassium level which can be life threatening), and moisture related skin breakdown. Upon return to the facility, staff failed to ensure supplemental potassium medication and a nutritional supplement were obtained and administered as ordered. Staff also failed to provide incontinence care and provide appropriate care and services to ensure known moisture related skin breakdown treatment was implemented, and failed to ensure safe transfers of the resident from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (Resident #10), in a review of 10 sampled residents, received care and treatment to prevent pressure ulcers (a localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and /or friction) and received necessary treatment and services consistent with professional standards of practice, to promote healing and prevent new ulcers from developing. The resident, who staff determined was at risk for developing pressure ulcers, developed pressure ulcers to both the right and left heels, the coccyx (tailbone area), left posterior calf (lower back leg area) and right lower leg. The facility census was 70. Review of the facility's undated policy, Pressure Ulcer Care and Prevention, showed the following: -Purpose: To prevent and treat further breakdown of pressure ulcers; -Treatment of pressure ulcers will vary depending on the orders of the attending…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-10-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Surveyor: [NAME], [NAME] Based on observation, interview, and record review, the facility failed to consistently assess the potential root cause of residents' falls and evaluate current interventions and/or develop and implement meaningful interventions to reduce the potential for falls for three residents (Residents #20, #27, and #46), in a review of 26 sampled residents. Residents #27 and #46 required sutures (also known as stitches used to hold body tissues together and approximate wound edges after an injury) to repair lacerations (a deep cut or tear in the skin) acquired as a result of falls. The facility also failed to ensure staff safely transferred one sampled resident (Residents #36) and on additional resident (Resident #48) during a mechanical lift transfer, and failed to safely transport one sampled resident (Resident #27) and an additional resident (Resident #48) while in a wheelchair. The facility census was 68. Review of the facility's policy, Implementation of a Fall Prevention Program, dated June…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-16 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a registered nurse (RN) eight consecutive hours a day, seven days a week. The facility census was 85. During an interview on 04/16/26 at 8:45 A.M., the Administrator said the facility did not have a policy directly addressing RN coverage. Review of the facility assessment, updated 01/09/26, showed the facility resources needed to provide competent support and care for the resident population every day and during emergencies included RN coverage eight hours per day. Review of the Centers for Medicare and Medicaid Services (CMS) [NAME] report for Quarter 1, 2026 (reporting period 10/1/25 - 12/31/25) showed the facility did not meet the eight-hour per day RN requirement on 10/19/25, 10/26/25, 10/31/25, 11/01/25, 11/15/25, 11/16/25, 11/22/25, 11/28/25, 11/29/25, 12/12/25, 12/13/25, 12/14/25, 12/21/25, 01/24/26 and 01/29/26. Review of RN time sheet punches and schedules from 10/19/25 through 4/14/26, showed the following: -No RN coverage on 10/19/25, 10/26/25, 10/31/25, 11/01/25, 11/15/25, 11/16/25, 11/22/25, 11/28/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-16 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, staff failed to store, prepare, and serve food in accordance with professional standards for food service safety. Staff did not securely seal food items, store food per manufacturer's instructions, or store food items off the floor. Staff did not practice proper hand and glove hygiene, sanitary dish handling, and consumption of personal food and beverage items. Staff did not maintain surfaces and equipment free from a buildup of grease and debris. Staff failed to ensure an air gap was present at the facility's ice machine drains to prevent possible backflow from the drain back into the ice machines. The facility census was 85. 1. Review of the facility policy, Storage of Dry Food and Supplies, dated May 2015, showed the following:-The dietary department will store food and supplies according to facility guidelines and state regulations;-Food is to be stored a minimum of six inches above the floor;-Food should be protected from splash or other contamination. Review of the facility policy, Safe Food Handling, dated May 2015, showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-16 · tag F0576 — pattern
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents received mail on regular mail delivery days, as identified by the United States Postal Service (USPS), including Saturdays. The facility census was 85.Review of the facility's undated policy, Resident Rights, showed the following:-It is the purpose of this facility to meet the Federal and State Mandate in respect to resident rights;-The residents have a right to a dignified existence, self-determination and communication with and access to people and services inside and outside the facility;-The residents have a right to communicate freely; During a group interview on 04/15/26 at 2:00 P.M., Resident #15 and Resident #68 said residents did not receive mail on Saturdays. Resident # 68 said the Business Office Manager (BOM) went to the post office to get the mail Monday through Friday. During an interview on 04/16/26 at 10:07 A.M., the Administrator said the facility staff did not deliver mail to the residents on Saturdays when the BOM was not the manager on duty. The BOM was only at the facility as a manager…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-16 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide residents with a safe, clean, and homelike environment, including providing housekeeping and maintenance services necessary to maintain an orderly and comfortable interior. The facility census was 85. Review of the undated facility policy, Cleaning Floors, showed the following:-Spills need to be mopped up immediately;-Sweep the floor, pushing all debris forward, using dustpan to remove debris;-Mop one small area at a time, beginning at the rear of the room in a figure eight motion. Use a scraper to remove stubborn stains and debris on the floor. Be sure to mop under and around equipment, along walls, and in corners. 1. Observation on 04/15/26 at 8:17 A.M., in occupied resident room [ROOM NUMBER], showed a hole in the drywall under the PTAC (packaged terminal air conditioner) unit. There was white spackle on the wall under and to the left side of the PTAC unit. 2. Observation on 04/13/26 at 11:50 A.M., in occupied resident room [ROOM NUMBER],…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-16 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer medications as ordered for five residents (Resident #68, #37, #44, #75, and #73), in a review of 18 sampled residents, and for one additional resident (Resident #7). The facility census was 85.Review of the facility policy, Medication Administration, revised 02/07/2013, showed the following:-Purpose:-Medications are given to benefit a resident's health as ordered by the physician;-Guidelines:-Administer medication;-Important: If the resident refuses medication, indicate failure to administer medication on the medication record by circling initials and making a notation on the back of the medication record (include date, time, what occurred, initials, and title);-Record the medication given on the medication sheet. Review of the undated facility policy, Physician Orders, showed the following: -The following information is provided to assist you in recording physicians' orders:-Current lists of orders must be maintained in the clinical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-16 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two residents (Residents #60 and #62), in a review of 18 sampled residents, and two additional residents (Residents #31 and #45), who required assistance with activities of daily living (ADLs), received the necessary care and services to maintain good grooming and personal hygiene. The facility census was 85. Review of the facility's undated policy, Activities of Daily Living, showed the following:-The purpose was to assist resident in achieving maximum function;-The policy did not address bathing/showering, dressing or clothing changes. Upon request, the facility provided no other policy related to bathing/showering, dressing or clothing changes. 1. Review of Resident #45's Progress Notes, dated 11/28/25 at 12:52 P.M., showed the resident's family member said the resident had a stroke a few years ago. Since his/her stroke, the resident has been unable to maintain proper hygiene and perform ADLs. Review of the resident's Shower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-16 · tag F0728 — failed to protect against nurse-aide misconduct — pattern
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure three nurse aides (NA J, NA I and NA K), in a review of seven staff reviewed, completed a certified nurse aide (CNA) training program within four months of their employment in the facility. The facility census was 85. During an interview on 04/16/26 at 8:45 A.M., the Administrator said the facility did not have a policy directly addressing the use of NAs and the timeframe to become certified. 1. Review of the current employee list, provided by the facility, showed NA J's date of hire was 08/20/25. Review of NA J's employee file showed no documentation he/she completed a CNA training program within four months of his/her hire date. Review of the facility schedule for April 2026 showed NA J was scheduled to work as an NA from 6:00 A.M.to 6:00 P.M. on 04/03/26, 04/04/26, 04/05/26, 04/08/26, 04/09/26, 04/13/26 and 04/14/26. Review of the facility provided daily staffing sheets for 04/13/26 through 04/16/26 showed the following: -NA J was assigned to resident hall E from 6:00 A.M. to 6:00 P.M. on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-16 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete a performance review at least every 12 months for three certified nurse assistants (CNAs) and failed develop a process to identify weaknesses and to provide regular in-service education based on the outcome of these reviews. The facility census was 85. Review of the facility policy, Employee Evaluations, dated July 2006, showed the following: -Employee evaluations are primarily viewed as an important management tool, helping to evaluate and increase the quality of an employees' performance and make decisions about work assignments;-Evaluations give guidance to employees on areas of performance where they can improve;-Using the Employee Evaluation form in conjunction with a current job description, the supervisor should review all employees upon the following time schedule: -90 days after the initial date of hire; -Annually, on or near the anniversary of the individual's hire date. 1. Review of the facility assessment, updated 01/09/26, showed services and care offered based on residents' needs:-General care:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-16 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure all medications available for administration on the Certified Medication Technician (CMT) cart for halls B/E/F, CMT medication room, and stock medication room were not expired. The facility census was 85. Review of the facility's undated policy, Storage of Medications, showed the following: -No discontinued, outdated, or deteriorated drugs or biologicals may be retained for use. All such drugs must be returned to the issuing pharmacy or destroyed in accordance with established guidelines;-Drugs must be stored in an orderly manner in cabinets, drawers, or carts. 1. Observation on 04/14/26, at 6:07 P.M., of the CMT medication cart for halls B/E/F showed the following: -A sticky residue was in the bottom two drawers which contained stock bottles of medications;-A sticky residue was in the top drawer which contained inhalers and eye drops. Staff's personal items, including keys, were stored with the eye drops;-An opened stock bottle of Vitamin E (a dietary supplement) 180 milligram (mg) soft gel capsules…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow current infection control standards for three residents (Resident #8, # 9 and #62) in a review of 18 sampled and three additional residents (Residents #7, #31, and #34). Staff failed to follow enhanced barrier precautions (EBP) by not wearing appropriate personal protective equipment (PPE) while providing personal care for Residents #34 and #7. Staff failed to perform hand hygiene and change gloves as indicated by facility policy while providing personal care for Residents #8, #9, #31 and #62. The facility census was 85.Review of the facility's policy Enhanced Barrier Precautions to Infection Control Guidance, last revised March 2024, showed the following:-The purpose is to prevent broader transmission of MDRO (multidrug-resistance organisms) and to help protect residents with chronic wounds;-Enhanced Barrier Precautions (EBP) should be implemented for the period of their stay or until wounds have been resolved;-The following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 92 citations
  • Potential for harm · Dcited before2026-04-16 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to treat one resident (Resident #8), in a review of 18 sampled residents, with dignity and respect when staff told the resident to urinate and defecate in his/her incontinence brief. The facility census was 85.Review of the facility's undated policy, Resident Rights, showed the following:-It is the purpose of this facility to meet the Federal and State Mandate in respect to resident rights;- The resident has a right to a dignified existence, self-determination and communication with and access to persons and services inside and outside the facility;-A facility must protect and promote the rights of each resident;-Resident Rights are to be fully respected and adhered to. 1. Review of Resident #8's quarterly Minimum Data Set (MDS), a federally mandated assessment tool to be completed by facility staff, dated 03/17/26, showed the following:-Moderately impaired cognition;-Dependent on staff for toileting hygiene;-Always incontinent of bowel and bladder. Review of the resident's care plan, last revised 03/25/26, showed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow facility policy for notifying the physician and resident representative when one resident (Resident #88) had a change in condition. The facility census was 85.Review of the undated facility policy, Condition Change, Resident, showed the following: -Purpose: To observe, record and report any condition change to the attending physician so that proper treatment can be implemented;-Guidelines:1. After all resident changes in physical or mental function, monitor the following: -Observe and inquire if resident has pain. -Observe for personality changes. -Observe for alterations in consciousness. -Observe for generalized weakness. -Observe for gait, posture or balance disorder. -Take vital signs and include temp. -Observe for abdominal pain. -Observe for dyspnea (shortness of breath) or variations in respiration (irregular).2. Have someone stay with the resident while the nurse is calling the attending physician, if necessary. If you are unable to reach the attending physician or the physician on call, call the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement a hydration program, including offering fluids to one resident (Resident #37), who required extensive assistance with drinking, in a review of 18 sampled residents, to ensure adequate hydration and failed to develop a plan of care to address the resident's need for assistance to drink. Resident #37 had dry lips and frequently requested water/fluids to drink. The facility census was 85.Review of the facility's undated policy, Hydration, showed the following:-Each resident is supplied with sufficient fluid intake to maintain proper hydration;-Fresh water is distributed each shift, pitchers and glasses are within reach of the resident and residents who are unable to pour and drink independently will be given assistance by the staff.;-Guidelines--Assess the resident's need to be on hydration program. The following conditions should be considered: -Recurrent urinary tract infections or other infections -Dehydration -Total dependence -Other conditions at discretion of the nurse;-Consider offering fluids…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement a system to identify and communicate trauma-informed services for one resident (Resident #6), who had a diagnosis of post-traumatic stress disorder (PTSD, a mental health condition triggered by experiencing or witnessing terrifying, life-threatening events), in a review of 18 sampled residents, to mitigate or eliminate triggers that may cause re-traumatization. The facility census was 85. The facility did not provide a policy related to trauma-informed care. 1. Review of Resident #6's Preadmission Screening and Resident Review (PASRR, a federally mandated process requiring all applicants to Medicaid-certified nursing facilities be screened for serious mental illness and/or intellectual disability/developmental disability before admission)/Mental Illness (MI) Level II Evaluation, dated 04/29/24, showed the following:-admitted to the facility on [DATE];-Diagnoses of major depressive disorder, anxiety, and PTSD;-The resident reported he/she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-17 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate care and services to maintain the highest practical well-being for one resident (Resident #1) with a diagnosis of vascular dementia (a person has problems with reasoning, planning, judgment, memory and other thought processes caused by brain damage from impaired blood flow to the brain), in a review of five sampled residents. The facility failed to identify situations that triggered the resident causing aggression and combativeness. The facility failed to identify non-pharmacological interventions to help the resident when he/she was combative or refused care. While staff provided incontinence care on 9/18/25, the resident became upset and combative. Staff continued to provide care and transferred the resident with a sit to stand lift while the resident continued to hit staff. The facility also failed to ensure staff received and understood dementia care training. The facility census was 80.The facility did not provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-17 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff provided the necessary care and services to maintain comfortable positioning in bed for one resident (Resident #4), nail care for one resident (Resident #10) and bathing for three residents (Resident#1, #5, and #14) who required assistance to perform their activities of daily living, in a review of 14 sampled residents. The facility census was 71. Review of the facility's Bath (Bed) policy, undated showed care of fingernails is part of the bath, be certain nails are clean, and licensed nurses cut fingernails of diabetic residents. 1. Review of Resident #4's undated face sheet, showed the following: -The resident admitted on [DATE]; -Diagnoses included flaccid hemiplegia affecting left dominant side (the left side of the body is completely limp and unable to move effectively) caused by a stroke. Review of the resident's baseline care plan, dated 1/8/25, showed the following: -The resident was cognitively intact; -He/She had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-17 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide sufficient staffing to meet residents' needs, including bathing for three residents (Resident #14, #5, and #1), in a review of 14 sampled residents. The facility census was 71. Review of an email from the Administrator on 1/23/25 showed the facility did not have a policy on staffing. 1. Review of the facility assessment, dated 7/1/24, showed the following: -The facility had an average daily census of 60; -Forty residents required assistance of one to two staff with bathing; -Eighteen residents were dependent on staff for bathing: -Twenty-four residents required assistance of one to two staff for transfers; -Fourteen residents were dependent on staff for transfers; -Based on the average census of sixty, the staffing criteria was 112 certified nurse aide (CNA) hours per day. 2. Review of the facility's daily staffing sheets, dated 12/26/24 through 1/15/2025, showed the following: -On 12/29/24 the census was 68, the CNA hours totaled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-08 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a safe and effective medication system when morphine (narcotic with a high potential for abuse) prescribed for Resident #1 and Resident #2, had been tampered with, a card of oxycodone (a potent semisynthetic opioid agonist prescription medication used to treat severe pain) was missing from the facility emergency medication kit, when staff failed to document the narcotic count was completed before and after their shift, and when an Ozempic (prescription injectable medication used to treat type 2 diabetes: and for weight loss) insulin pen was found to be tampered with and the contents replaced by another type of insulin for Resident #4. The facility census was 71. Review of the undated facility policy for Storage of Medication showed the following: -All medications for residents must be stored at or near the nurse's station in a locked cabinet, a locked medicine room, or one or more locked mobile medication carts; -Biologicals or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-08 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide food items at a safe and appetizing temperature. The facility census was 71. Review of the facility policy for Food Temperatures dated 5/2015 showed: -The Dietary Manager or designee is responsible for seeing that all food is the proper serving temperature(s) before trays are assembled; -Keep the temperature of hot foods no less than 140 degrees Fahrenheit (F) during meal service; -Hot foods should be at least 120 degrees F when served to the resident; -Keep the temperature of potentially hazardous cold foods no greater than 40 degrees F. Prepare cold items a day in advance when possible. Please items in freezer 45 minutes before service and use ice baths when needed; -A test meal should be sent with the hall trays when there are food temperature complaints until the temperatures are at the appropriate levels. Record on Temperature Record of Test Trays form; -Do not cook or heat food in the steam able because it fosters bacteriological growth and is detrimental to product quality. Heat food to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-23 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to keep the floors and walls in good repair and failed to maintain a homelike environment in the facility. The facility census was 67. Review of the undated facility policy, Housekeeping Department, Seven Steps of Cleaning a Resident Room, showed tasks to be completed included the following: -Emptying trash; -Clean and disinfect the bathroom; -Sanitize floor; -Report any needed maintenance work; -The policy did not identify how often the tasks were to be completed. Request for a homelike environment policy was requested of the facility but none provided. 1. Observation on 5/19/24 at 4:04 P.M., in occupied resident room [ROOM NUMBER] (area near window), showed the following: -Resident #59 resided in this room; he/she was lying in his/her bed; -A musty odor was present in the room; -A trash can sat on the floor between the resident's bed and the wall; -Two urinals hung on the lip and inside the trash can; -One urinal held approximately 900…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-23 · tag F0678 — failed to provide CPR when needed — widespread
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure systems were in place to clearly document residents' choice for code status. The facility also failed to clearly communicate the choice of code status to direct care staff so staff knew immediately what actions to take in the event of an emergency for six residents (Residents #8, #9, #20, #59, #66 and #68), in a review of 24 sampled residents, for nine additional residents (Residents #1, #16, #18, #25, #32, #34, #45, #58 and #64), and for one closed record (Resident #71). This had the potential to result in a resident who wished to be full code status not receiving cardiopulmonary resuscitation (CPR) (an emergency lifesaving procedure performed when the heart stops beating) in the event of an emergency, or residents receiving CPR who wished to be a do-not-resuscitate (DNR) (when a person elects to not have CPR attempted on them if their heart or breathing stops). The facility failed to ensure a staff member with required CPR certification was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-23 · tag F0680 — widespread
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to employee a qualified activity professional to oversee the activity program for the facility. The facility employed an activity director but she has not completed an approved activity professional training program. This practice affected all residents in the facility. The facility census was 67. Request was made for the activity director job title responsibilities and qualifications and none were provided. The facility provided a job description for an assistant activity director. Review of the employee list with job titles, showed the activity director department head was the activity director. 1. Review of the Activities Director's employee file on 5/22/24, showed no current certification in therapeutic recreation or activities professional. The employee also did not have a state certification. During an interview on 5/23/24 at 11:20 A.M., the Activity Director said the following: -She has not had any activities training; -She does activities half of the time and transportation for the residents the other half of her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-23 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide sufficient nursing staff to meet residents' needs for one resident (Resident #41) in a review of 24 sampled residents and for one additional resident (Resident #61). Staff failed to provide routine showers to ensure good personal hygiene and prevent body odors for Resident #61, failed to respond timely to call lights, and failed to provide restorative therapy when the restorative aide (RA) no longer worked at the facility for Resident #28 and #41. The facility did not have a Registered Nurse (RN) eight consecutive hours a day seven days a week. The facility did not consistently have nursing staff as identified in the facility assessment, or provide the education, training, and competencies as identified in the facility assessment. The facility census was 67. Review of the Facility Assessment, revised 5/20/24, showed the following: -Nursing Services, hours per day based on average census: -Director of Nursing (DON) eight hours a day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-23 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide education, test, and return demonstrations, as identified by the facility on the facility assessment, to ensure competent staff. The facility census was 67. Review of the Facility Assessment, updated 5/20/24, showed the following staff education and competencies will be shown with each area below: -Activities of daily living: Bathing, showers, oral/denture care, dressing, eating, support with needs related to hearing/vision/sensory impairment; supporting resident independence in doing as much of these activities by himself/herself. All Certified Nurse Assistant (CNA), Certified Medication Technician (CMT), Licensed Practical Nurse (LPN) and Registered Nurses (RN) will do a return demonstration to observe their ability; -Mobility and fall/fall with injury prevention: Transfers, ambulation, restorative nursing, contracture prevention/care; supporting resident independence in doing as much of these activities by himself/herself. All CNA, CMT, LPN and RN's will do a return demonstration to observe their ability;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-23 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week. This had the potential to affect all residents. The facility census was 67. Review of the facility assessment, updated 5/20/24, showed the facility resources needed to provide competent support and care for the resident population, every day and during emergencies, included RN coverage eight hours per day. Review of the facility's RN payroll and RN agency staffing sheets, dated March 2024, showed the facility did not have evidence of any RN hours on 3/4/24, 3/9/24, 3/10/24, and 3/31/24. Review of the facility's RN payroll and RN agency staffing sheets, dated April 2024, showed the facility did not have evidence of any RN hours on 4/19/24, and only had 6.75 hours (did not fulfill the eight hour requirement) on 4/5/24. Review of the facility's RN payroll and RN agency staffing sheets, dated May 2024, showed the facility did not have evidence of any RN hours on 5/18/24. During an interview on 5/21/24 at 8:10 A.M.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-23 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Dietary Manager (DM) had the appropriate competencies and skills set to carry out the function of the food and nutrition services. This practice effected all residents in a facility. The facility census was 67. Review of the facility job description, titled Dietary Manager, dated May 2006, showed the minimum qualifications and education for the position included the completion of an approved Certified Dietary Managers Course. Review of the employee list with job titles, showed the dining services department head was the dietary manager. 1. Review of the dietary manager's employee file on 5/23/24, showed the following: -Date of hire was 1/23/23; -No certification showing the DM was a certified dietary manager (a federal requirement for long-term care facilities); -No certification showing the DM was a certified food service manager; -No certification showing the DM had a national certification for food service management; -No documentation of an associate's or higher degree in food service management or in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, and serve food under sanitary conditions in accordance with professional standards for food service safety. Staff failed to label and date, opened food items. Staff failed to store food items off the floor. Staff failed to properly clean the ice machine and ensure an air gap was present at each ice machine drain. Staff failed to ensure food service equipment and surfaces were appropriately cleaned. Staff failed to follow proper hygienic practices when preparing and serving food to residents, including using hair restraints appropriately, and hand hygiene technique. The facility census was 67. 1. Review of the dietary service manual dated April 2006, Food Storage Guidelines showed the following: -Dietary employees will follow safe food handling guidelines to prevent the spread of foodborne illness; -All food, including bulk items, should be tightly sealed with an identifying label and date. Observation on 5/20/24 at 4:28 P.M., in the kitchen refrigerator unit one, showed the following: -Three…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-23 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the administration of the facility failed to use resources effectively to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. The facility census was 67. 1. Observations during survey from 05/19/24 through 05/23/24 showed the following: -No record of infection control logs; -No yearly staff education regarding care of residents with dementia; -No yearly staff education on abuse and neglect; -Yearly required training hours for certified nursing assistants not provided; -No organized Quality Assurance and Performance Program (QAPI); -No facility hired licensed nursing staff; utilizing all agency staff as licensed nursing staff; -Cardiopulmonary resuscitation status not consistent throughout a resident's medical record for numerous residents; -Dietary services not provided in a sanitary environment and not provided to meet residents individual needs/requests on an ongoing basis; -Medication administration not provided consistently according to professional standards and without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-23 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to identify, develop and implement a Quality Assurance and Performance Improvement Plan (QAPI) to monitor and evaluate system problems. The facility census was 67. Request for a Quality Assurance (QA)/QAPI policy was made of the facility and none provided. Review of a binder, provided by the administrator, on 5/23/24 at 3:54 P.M., labeled QAPI, showed the last meeting minute notes were dated January 2023. No current, facility specific, QAPI plan was included in the binder for review. During an interview on 5/23/24, at 3:54 P.M., the Interim Administrator said the following: -He started at the facility 5/7/24; -The QAPI policy/program/plan as requested on entrance was not provided to the state agency (SA) because the facility does not have a policy or recent minutes or completed QAPI information that he could find; -The last QAPI minutes he found were dated 1/23/23; -He interviewed current staff and no staff remember having a QAPI committee or meeting recently; -He found an outline of what to do but was not sure if it was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-23 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility staff failed to implement an effective quality assessment and assurance (QAA) committee to develop and track any identified concerns for resolution. The facility census was 67. Request for a Quality Assurance (QA)/QAPI policy was made of the facility and none provided. Review of a binder, provided by the administrator, on 5/23/24 at 3:54 P.M., labeled QAPI, showed the last meeting minute notes were dated January 2023. During an interview on 5/23/24, at 3:54 P.M., the Interim Administrator said the following: -He started at the facility 5/7/24; -The QAPI policy and QAPI members were not given to the state agency (SA) team as requested on entrance because the facility did not have a policy or recent minutes that he/she can find; -The last QAPI minutes he found were dated 1/23/23; -He interviewed current staff and no staff remember having a meeting recently; -The current staff could not give him any Process Improvement Plans that are currently being worked on; -He would expect the facility to have a QA/QAPI program with process…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-23 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide documentation of a Quality Assurance and Process Improvement (QAPI) committee that included the appropriate attendees. The facility census was 67. Request for a Quality Assurance (QA)/QAPI policy was made of the facility and none provided. Review of a binder, provided by the administrator, on 5/23/24 at 3:54 P.M., labeled QAPI, showed the last meeting minute notes were dated 1/23/23. During an interview on 5/23/24 at 3:54 P.M., the Interim Administrator said the following: -He started at the facility 5/7/24; -The QAPI policy and QAPI members were not given to the state agency (SA) team as requested on entrance because the facility does not have a policy or recent minutes that he can find; -The last QAPI minutes he found were dated 1/23/23; -He interviewed current staff and no staff report being on a QA/QAPI committe; -He would expect the facility to have a QAPI program with process improvement activities that meets quarterly with the appropriate team members; -He expects the Administrator, Director of Nursing, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-23 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow current infection control for six residents (Resident #20, #46, #13, #4, #39 and #68), in a review of 24 sampled resident and six additional residents (Resident #34, #14, #49, #38, #6 and #28). Staff failed to follow Enhanced Barrier Precautions (EBH) for one resident (Resident #20) who had an indwelling catheter. The facility failed to follow infection control practices while performing blood glucose monitoring (a procedure where a drop of blood is obtained to test the amount of sugar in the blood) for five residents (Resident #46, #34, #14, #49 and #13) when staff failed to appropriately sanitize the glucometer (a machine that tests a drop of blood for the amount of sugar it contains) after use, and failed to place the glucometer on a clean surface after use and cleaning. The facility failed to store oxygen tubing and nebulizer equipment (equipment used to give aerosol breathing treatments) when not in use in a way to prevent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-23 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the infection preventionist (IP) completed specialized training in infection prevention and control that worked at least part time at the facility. This practice effected all residents in a facility. The facility census was 67. Review of the facility's undated policy, Antibiotic Stewardship Champion Program, showed the following: -The community will select an antibiotic stewardship champion (ASC) who will be responsible for implementing and maintaining the antibiotic stewardship champion program; -The ASC will obtain certification through the Center for Disease Control and Prevention (CDC) for nursing home infection preventionist. Review of the Center for Disease Control website, Nursing Home Infection Preventionist Training, showed a required program of completion of 23 modules and sub-modules to obtain certification. During an interview on 5/22/24 at 6:07 P.M., the interim Director of Nursing (DON) said the following: -She had been serving as the IP since the DON and assistant director of nursing (ADON) left the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-23 · tag F0944 — widespread
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide mandatory training for all staff on the facility's quality assurance and performance improvement (QAPI) program that included goals and various elements of the program. This included how the facility intents to implement the program, the staff's role in the facility's QAPI program and how to communicate concerns, problems or opportunities for improvement to the facility's Quality Assessment and Assurance (QAA) Committee. The facility census was 67. Review of the Facility Assessment, updated 5/20/24, showed the following staff education and competencies will be shown with each area below: -Activities of daily living: Bathing, showers, oral/denture care, dressing, eating, support with needs related to hearing/vision/sensory impairment; supporting resident independence in doing as much of these activities by himself/herself. All Certified Nurse Assistant (CNA), Certified Medication Technician (CMT), Licensed Practical Nurse (LPN) and Registered Nurses (RN) will do a return demonstration to observe their ability;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-23 · tag F0945 — failed to train staff on abuse prevention — widespread
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain an effective training program for all staff, which included training on the standards, policies and procedures for the infection prevention and control program, that was appropriate and effective, and as determined by staff need. The facility census was 67. Review of the Facility Assessment, updated 5/20/24, showed the following staff education and competencies will be shown with each area below: -Infection prevention and control: Identification and containment of infections, and prevention. All Certified Nurse Assistant (CNA), Certified Medication Technician (CMT), Licensed Practical Nurse (LPN) and Registered Nurses (RN) will do education and a return demonstration to observe their ability; -Facility conducts monthly in-service meetings with staff. Competency assessments, performance reviews and observed abilities are also completed. Training is conducted based from the assessments and observation results. Review of the facility new employee training, undated, showed the following: -Resident Rights information…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-23 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure nurse aides received the required 12 hours of in-service education annually. The facility also did not provide or identify dementia training on the facility assessment. The facility did not provide annual abuse and neglect training. Two of two Certified Nurse Assistants (CNA)s (CNA C, and CNA PP) sampled did not have the required 12 hours of in-service education. The facility census was 67. Review of the Facility Assessment, updated 5/20/24, showed the following staff education and competencies will be shown with each area below: -Activities of daily living: Bathing, showers, oral/denture care, dressing, eating, support with needs related to hearing/vision/sensory impairment; supporting resident independence in doing as much of these activities by himself/herself. All Certified Nurse Assistant (CNA), Certified Medication Technician (CMT), Licensed Practical Nurse (LPN) and Registered Nurses (RN) will do a return demonstration to observe their ability; -Mobility and fall/fall with injury prevention: Transfers,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-23 · tag F0949 — failed to train staff on dementia and abuse — widespread
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain a training program for all staff, which includes at a minimum, training on behavioral health care and services that was appropriate and effective, as determined by staff need and the facility assessment. The facility census was 67. Review of the Facility Assessment, updated 5/20/24, showed the following staff education and competencies will be shown with each area below: -Mental health and behavior: Manage the medical conditions and medication-related issues causing psychiatric symptoms and behavior, identify and implement interventions to help support individuals with issues such as dealing with anxiety, care of someone with cognitive impairment, care of individuals with depression, trauma/post traumatic stress disorder (PTSD) (mental and behavioral disorder that develops from experiencing a traumatic event), other psychiatric diagnoses, intellectual or developmental disabilities. All Certified Nurse Assistant (CNA), Certified Medication Technician (CMT), Licensed Practical Nurse (LPN) and Registered Nurse (RN)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to consistently address and respond to concerns brought forth by the resident council. The facility census was 67. Review of the undated facility policy, Grievance Protocol, showed the following: -Purpose: to provide a written record of each resident and family concern and to insure proper follow-up through the appropriate discipline; -The Social Services Director (SSD) is responsible for the program, although the administrator is ultimately responsible for the proper implementation of the program. The SSD informs the administrator of each incident; -Any member of the social services staff can complete the grievance complaint report. The appropriate situations for use of the grievance complaint report are: a. Resident articles that are lost or cannot be located - continual concern of lost resident items b. Resident care or personal hygiene issues that cannot be immediately resolved; c. Resident or family concerns with dietary issues - diet or temperature…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-23 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure one resident (Residents #39), in a review of 24 sampled residents, and one additional resident (Resident #48), were able to voice grievances to the facility without discrimination, fear of discrimination, or reprisal. The facility failed to assist two sampled residents (Residents #36 and #46) and one additional resident (Resident #34) on how to file a grievance or complaint. The facility census was 67. Review of the facility's admission packet showed the following: -Any person(s) who believes that he/she or any class of individuals has been subjected to discrimination as prohibited by section 504 of the Rehabilitation Act of 1973 may file a complaint pursuant to the procedures set forth below, on his/her own behalf, on behalf of another person or on behalf of handicapped person as a class; -All persons are encouraged to file grievance in order to resolve any disputes arising under section 504; -Filing a compliant will not subject you to any form of adverse action, reprimand, retaliation or negative treatment by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0637 — pattern
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete a significant change in status assessment (SCSA) Minimum Data Set (MDS), a federally mandated assessment, required to be completed by facility staff, for three residents (Resident #54, #42, and #52), in a review of 24 sampled residents, within 14 days after the facility determined, or should have determined, there had been a significant change (major decline or improvement in the resident's status) in the resident's physical or mental condition which had an impact on more than one area of the resident's health status and required interdisciplinary review and/or revision of the care plan. The facility census was 67. Review of the Long Term Care Facility Resident Assessment Instrument (RAI) User's Manual, version 3.0 showed a significant change is a decline or improvement in a resident's status that: -Will not normally resolve itself without intervention by staff or by implementing standard disease-related clinical interventions,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a person-centered comprehensive care plan, specific to the resident, for three residents (Resident #4, #20, and #68) in a review of 24 residents. The facility census was 67. Review of the undated facility policy, Care Plan Comprehensive, showed the following: -Purpose: An individualized comprehensive care plan that includes measurable goals and time frames will be developed to meet the resident's highest practicable physical, mental, and psychosocial well-being; -Guidelines: The interdisciplinary care plan team with input from the resident, family, and/or legal representative will develop and maintain a comprehensive care plan for each resident that identifies the highest level of functioning the resident may be expected to attain; -The comprehensive care plan will be based on a thorough assessment that includes, but is not limited lo, the MDS; -A well-developed care plan will be oriented to: a. Preventing avoidable declines in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to update interventions in the comprehensive care plan for three resident's (Resident #17, #52 and #42), in a review of 24 sampled residents. The facility census was 67. Review of the undated facility policy, Comprehensive Care Plan, showed the following: -The interdisciplinary care plan team is responsible for the periodic review and updating of care plans: a. When a significant change in the resident's condition has occurred; b. At least quarterly; c. When changes occur that impact the resident's care (i.e., change in diet, discontinuation of therapy, changes in care areas that do not require a significant change assessment). Review of Resident #17's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument required to be completed by facility staff, dated 10/28/23, showed the following: -The resident had moderately impaired cognition; -He/She did not have any signs or symptoms of depression; -He/She did not have limited…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received care and services in accordance with professional standards of practice for one sampled resident (Resident #59), in a review of 24 sampled residents and seven additional residents (Resident #45, #14, #1, #38 and #25). Staff failed to ensure medications were available for administration, did not follow physician orders when laboratory orders were not obtained as ordered, when staff left medications at bedside with residents who did not have may keep at bedside orders, and when staff administered oxygen without a physician's order. The facility census was 67. Review of the facility policy, Medication Administration Guidelines, revised 2/7/13, showed the following: - It is the purpose of this facility that residents receive their medications on a timely basis and in accordance with established policies. Drug administration shall be defined as an act in which an authorized person, in accordance with all laws and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff provided two residents (Resident #4 and #28) in a review of 24 sampled residents and two additionally sampled resident (Resident #26 and #61), that were unable to perform their own activities of daily living (ADL), the necessary care and services to maintain good personal hygiene. The facility census was 67. Review of the facility's undated policy, Activities of Daily Living (ADL), showed the following: -Purpose: To assist residents in achieving maximum function; -The policy did not address the frequency of showers or bathing. Review of the facility's undated policy, A.M. Care (Early Morning Care), showed the following: -Purpose: To provide cleanliness, comfort and neatness; -Take the resident to the bathroom or provide peri-care; -Allow resident to brush teeth, or brush teeth or dentures for the resident if he/she is not able; -Wash resident's face and hands and dry well; -Straighten and/or change all bed linen, blankets and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-23 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to design an activity program to meet the needs, interests, physical, mental and psychosocial well being for two residents (Resident #22 and #52), in a review of 24 sampled residents and one additional resident (Resident #44). Staff failed to ensure evening and weekends, as well as activities focusing on dementia residents were occurring. The facility census was 67. During an interview on 5/22/24 at 11:00 A.M., the Director of Nursing (DON) said the facility did not have a specific policy related to the activities program. 1. Observation of the posted activity calendar for the month of May 2024, on 5/19/24 at 5:45 P.M., showed the following: -Every Saturday: weekend packet and Bingo at 2:00 P.M.; -Every Sunday: devotionals with a resident at 10:30 A.M. and Bingo at 2:00 P.M.; -No evidence of any evening activities scheduled; -No evidence of activities for dementia residents or one on one activities scheduled. 2. Review of Resident #22's face…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-23 · tag F0687 — failed to care for feet properly — pattern
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure proper treatment and care to maintain foot health for two residents (Resident #9 and #36) in a sample of 24 residents and one additional sampled resident (Resident #34). The facility census was 67. Review of the facility's undated policy, Nail Care of (FINGERS AND TOES), showed the following: -Purpose: To provide cleanliness, comfort, prevent spread of infection; -The Nursing assistants may perform nail care on the residents who are not at risk for complications of infection. The licensed nurse or podiatrist must perform nail care on residents suffering from diabetes or vascular disease. Review of the facility assessment, updated 5/20/24, showed the facility out-sourced providers included one average visit per month by a podiatrist. 1. Review of Resident #36's undated face sheet showed his/her diagnoses included congestive heart failure (build up of fluid in the heart), end stage kidney disease (on dialysis), and diabetes mellitus…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-23 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide restorative services to assist three residents (Resident #28, #41 and #68), in a review of 24 sampled residents, with mobility and/or limited range of motion, to attain or maintain their highest level of functioning. The facility census was 67. Review of the facility's undated policy, The Restorative Nursing (RNA) Program, showed the following: -The restorative nursing program is an integral part of maximizing the daily restorative care process for the residents; -A pro-active approach is necessary to prevent future negative outcomes; -It is the purpose of this facility to see that each resident receives and the facility provides the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being in accordance with the comprehensive assessment and plan of care. (OBRA 1987); -It is the entire staff's responsibility to prevent deterioration and further functional loss of each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-23 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess residents for the use of bed rails/assist bars prior to installation, to have a system in place to obtain informed consent and educate residents and their responsible parties about the risks of bed rail use prior to use, assess residents for entrapment risk and failed to assess for continued safe use of bed rails for one resident, (Residents #39), in a review of 24 sampled residents and two additional residents (Resident #15 and #44). The facility census was 67. Review of the facility's undated policy, Bed Rails, showed the following: -The objective of the bed rail use policy is to determine if resident use is safe and appropriate; -Overview of FDA potential zones of entrapment with FDA dimension recommendations; -Prior to use of bed rails the facility should complete the Matrix Bed Rail Observation including the following: -a. Observation detail; -b. Clinical assessment; -c. Alternatives attempted prior to bed rail implementation;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0728 — failed to protect against nurse-aide misconduct — pattern
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure two nurse aides (NA NN and NA OO), completed a nurse aide training program within four months of their employment as an NA in the facility. The facility census was 67. During an interview on 5/22/24 at 11:00 A.M., the Director of Nursing (DON) said the facility did not have a specific policy regarding certification of nurse aides. The facility followed the regulatory guidance. 1. Review of NA NN's employee file showed his/her employment as an NA started on 11/13/23 (approximately six months and one week from the time of hire to the time of review). Review of the state NA registry showed no evidence the employee was certified as a nurse aide. 2. Review of NA OO's employee file showed his/her employment as an NA started on 10/3/23 (approximately seven months and three weeks from the time of hire to the time of review). Review of the state NA registry showed no evidence the employee was certified as a nurse aide. During an interview on 5/21/24 at 8:10 A.M., the Director of Nursing said the following: -Nurse aides are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure each Certified Nurse Assistant (CNA) had no less than 12 hours of in-service education per year based on their individual performance review, calculated by hire date. The facility identified two CNAs employed by the facility for more than a year. Two of two CNAs (CNA C, and CNA PP) sampled did not have the required 12 hours of in-service education. The facility census was 67. Review of the Facility Assessment, updated 5/20/24, showed the following staff education and competencies will be shown with each area below: -Activities of daily living: Bathing, showers, oral/denture care, dressing, eating, support with needs related to hearing/vision/sensory impairment; supporting resident independence in doing as much of these activities by himself/herself. All CNA, CMT, LPN, RN will do a return demonstration to observe their ability; -Mobility and fall/fall with injury prevention: Transfers, ambulation, restorative nursing, contracture prevention/care; supporting resident independence in doing as much of these activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-23 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents' monthly pharmacy drug regimen recommendations were reviewed or followed up on for three residents (Resident #20, #13, #8), of 24 sampled residents. The census was 67. Review of the facility policy, Consultant Pharmacist Reports, dated July 2021, showed the following: -Medication Regimen Review: The consultant pharmacist performs a comprehensive review of each resident's medication regimen and clinical record at least monthly. The medication regimen review (MRR) includes evaluating the resident's response to medication therapy to determine that the resident maintains the highest practicable level of functioning and preventing or minimizing adverse consequences related to medication therapy. The MRR also involves thorough review of the resident records, and may include collaboration with other members of the interdisciplinary team, collaboration with the resident, family members or other resident representatives. MRR also involves reporting of findings with recommendations for improvement. All findings and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-23 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two residents (Resident #55 and #8) and one additionally sampled resident (Resident #6), with orders for as needed (PRN) psychotropic medications, in a review of 24 sampled residents, were limited to 14 days as required, except if an attending or prescribing physician believed that it was appropriate for the PRN order to be extended beyond 14 days. The facility failed to attempt a gradual dose reduction (GDR) on psychotropic medications or document a clinical justification to continue current dosage for three residents (Resident #54, #66 and #13). The facility census was 78. Review of the undated facility policy, antipsychotic medication use, showed the following: -Purpose: Antipsychotic medication therapy shall be used only when it is necessary to treat a specific condition; -Guidelines: -The attending physician will identify, evaluate and document, with input from other disciplines and consultants as needed, symptoms that may…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food served to residents was palatable and served at a safe and appetizing temperature. The facility census was 67. Review of the facility policy, Dietary Services, dated April 2006, showed the facility will serve each resident nutritious food properly prepared and appropriately seasoned, in accordance with the physician's order and as recommended by the National Research Council. 1. During an interview on 5/19/24 at 4:30 P.M., Resident #9 said the food was not always served warm and was cold a lot of the time. During interview on 5/19/24 at 4:19 P.M., Resident #26 said the food was always served cold. During an interview on 5/19/24 at 4:48 P.M., Resident #41 said the food was terrible and was cold. Sometimes the food was overcooked and hard. During an interview on 5/19/24 at 3:55 P.M., Resident #34 said he/she ate in his/her room all the time. The food was not good and was never warm. During interview on 5/19/24 at 3:35 P.M., Resident #39 said the food was not always served warm. During interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-23 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow an antibiotic stewardship program as part of their infection prevention and control program that included antibiotic use protocols and a system to monitor antibiotic use. The facility census was 67. Review of the facility's undated policy, Antibiotic Stewardship Program, showed the following: -The infection preventionist(IP)/designee will be responsible to audit the clinical assessment documentation at the time of antibiotic prescription; -The IP/designee will be responsible for auditing of completeness of antibiotic prescribing documentation to include dose, route, start date, end date, days of therapy and indication; -The IP/designee will monitor antibiotic imitation. This is done by taking the number of new antibiotic starts for a single infection,dividing by total number of resident days, and multiplying by 1000; -The IP/designee will track C. difficle (inflammation of the colon caused by the bacteria Clostridium difficle) and antibiotic resistant infections; -The monthly infection/antibiotic control log…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-23 · tag F0909 — failed to maintain a comfortable temperature — pattern
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to complete inspections of bed frames, mattresses and bed rails, as part of a regular maintenance program, to identify areas of possible entrapment for one resident (Resident #39 ), in a review of 24 sampled resident and two additional residents (Resident #15 and #44), who used bed rails/assist bars. The facility census was 67. Review of the undated facility policy, Bed Rails, showed the following: -The objective of the bed rail use policy is to determine if resident use is safe and appropriate; -Overview of Food and Drug Administration (FDA) potential zones of entrapment with FDA dimension recommendations: -Zone 1: within the rail: any open space between the perimeters of the rail can present a risk of head entrapment. FDA recommended space: less than 4 3/4; -Zone 2: under the rail, between the rail supports or next to a single rail support: the gap under the rail between the mattress, may allow for dangerous head entrapment. FDA recommended…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care in a manner that enhanced resident dignity for one resident (Resident #63), in a review of 24 sampled residents, and for one additional anonymous resident (Resident #100). The facility census was 67. Review of the undated facility policy, Resident Rights, showed the resident has a right to a dignified existence, self-determination and communication with and access to persons and services inside and outside the facility. 1. Review of Resident #63's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument required to be completed by facility staff, dated 4/18/24, showed the following: -The resident was cognitively intact; -He/She had limited functional range of motion to bilateral upper and lower extremities; -He/She required maximal assistance with upper body dressing; -He/She required moderate assistance with personal hygiene; -He/She was dependent for toileting hygiene and lower body dressing; -He/She was always…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to notify the resident and/or resident representative when the resident's trust account reached $200 less the Supplemental Security Income (SSI) resource for one resident that received Medicaid benefits for one resident (Resident #4), in a sample of 24 residents. The facility census was 67. Review of an undated blank sampled letter for notification of fund balance, provided by the facility, showed the facility would notify the resident and/or resident representative of the resident's current balance when the balance was within $200.00 of the Medicaid resource limit. If the amount in the fund exceeded the Medicaid resource limit of $5,726.00, the resident may lose eligibility for Medicaid or SSI. Review of Resident #4's face sheet showed the resident has family member as the responsible party and Durable Power of Attorney for financial and health care decisions. Review of the resident trust fund account balance report, dated 4/30/24 showed the resident to have an account balance of $5887.24. Review of the facility provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete a thorough investigation of an allegation of abuse per facility's policy after one resident (Resident #55), of 24 sampled residents, reported an allegation of abuse. The resident alleged Certified Nurse Assistant (CNA) DD slapped him/her in the face while providing cares. The facility census 67. Review of an undated facility policy, titled, Abuse Prohibition Protocol Manual, Investigation Section 7, showed the following: -It is the policy of this facility that reports of abuse (mistreatment, neglect, or abuse, including injuries of unknown source, exploitation, and misappropriation of property) are promptly and thoroughly investigated; -Procedure: The investigation is the process used to try and determine what happened. The designated facility personnel will begin the investigation immediately. A root cause and analysis will be completed. The information gathered will be given to administration; -When an incident or a suspected incident of abuse is reported, the Administrator or Designee will investigate the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately code the Minimum Data Set (MDS), a federally mandated assessment completed by staff, according to the Resident Assessment Instrument (RAI) manual for one sampled residents (Resident #52), in a review of 24 sampled residents. The facility census was 67. Review of the Resident Assessment Instrument (RAI) Manual, dated October 2023, showed the following: -Medicare and Medicaid participating long-term care facilities are required to conduct comprehensive, accurate, standardized and reproducible assessment of each resident's functional capacity and health status; -The RAI process has multiple regulatory requirements. Federal regulations require that (1) the assessment accurately reflects the resident's status (2) a registered nurse conducts or coordinates each assessment with the appropriate participation of health professionals (3) the assessment process includes direct observation, as well as communication with the resident and direct care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have documentation of a Level I (level of care) PASARR (Pre-admission Screening and Resident Review), failed to file for a Level II PASARR (an in-depth assessment of the resident's mental health and intellectual needs) when conditions/diagnoses changed or were added, and failed to notify the appropriate state-designated authority for a significant change PASARR evaluation and determination for one resident (Resident #6), in a review of 24 sampled residents, when the resident reported suicidal thoughts and ideations and required hospitalization. The facility census was 67. Record review of the Missouri Department of Health and Senior Services (DHSS) guide titled, PASARR Desk Reference, dated [DATE], showed the following: -The PASARR is a federally mandated screening process for any person for whom placement in a Medicaid Title (XIX) certified bed is being sought. This is a Level I screening (completion of the DA124C form); -A Level II assessment is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one resident (Resident #20), in a review of one resident who had an indwelling urinary catheter (a flexible tube inserted into the bladder to allow urine to drain from the bladder), and who had a history of urinary tract infections (UTI), was provided with the proper care of the urinary catheter device when staff allowed the collection bag and tubing to touch the floor. The facility also failed to provide urinary incontinence care in a manner to prevent the spread of bacteria that cause infections for one resident, (Resident #28), who also had a history of UTI's, in a review of 24 sampled residents. The facility census was 67. Review of the undated facility policy titled, Catheter, Emptying a Urinary Drainage Bag, showed staff was to keep the drainage bag and tubing off the floor at all times to prevent contamination and damage. 1. Review of Resident #20's care plan, dated 11/24/23, showed the following: -The resident required an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one resident (Resident #68), in a review of 24 residents, and one additional resident (Resident #16), received oxygen therapy consistent with professional standards of practice and the residents' plan of care. The facility census was 67. Review of the facility's undated policy, Oxygen Administration, showed the following: -Purpose: To administer oxygen to the resident when insufficient oxygen is being carried by the blood to the tissues; -Nasal Cannula: Connect tubing to humidifier outlet and adjust liter flow as ordered. Place prongs of cannula into the resident's nares. Adjust the plastic slide to hold cannula in place; -At regular intervals, check and clean oxygen equipment, masks, tubing and cannulas; -At regular intervals, check liter flow contents of oxygen cylinder, fluid level in humidifier and assess resident's respiration to determine further need for oxygen therapy. 1. Review of Resident #68's face sheet showed a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one resident (Resident #13), in a review of 24 sampled residents, remained free from unnecessary drugs when the facility failed to have adequate indications for multiple blood thinning medications. The facility census was 67. The facility provided no policy for unnecessary drug use following request. 1. Review of Resident #13's undated physician order sheets (POS) showed the following: -Plavix (a blood thinning medication) 75 milligrams (mg) once a day, started 7/28/23; -Xarelto (a blood thinning medication) 20 mg, started 10/1/23. (Review showed no diagnosis for the use of the blood thinning medications.) Review of the resident's progress note, dated 10/29/23 at 1:45 P.M., showed the pharmacy consultant wrote see report. (Review of the resident's medical record showed no documentation of the pharmacy consultant's report with recommendations and no documentation to show the facility addressed any recommendations with the resident's physician.) Review of the resident's progress note, dated 12/13/23 at 12:58 P.M.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to administer insulin according to manufacturers' recommendations to ensure staff administered the prescribed insulin dose for one resident (Resident #27) in a review of 24 sampled residents and two additional residents (Resident #44 and #45). The facility census was 67. During an interview on 05/22/24, at 11:00 A.M., the Director of Nursing (DON) said the facility did not have a specific policy for Insulin Pen administration. Review of the, How to use your Lantus SoloStar Pen information sheet, revised 08/2022, showed the following: -Wipe the [NAME] tip (rubber seal) with an alcohol swab; -Dial a test dose of 2 units; -Hold pen with the needle pointing up and lightly tap the insulin reservoir so the air bubbles rise to the top of the needle. This will help you get the most accurate dose; -Press the injector button all the way in and check to see that insulin comes out of the needle. The dial will automatically go back to zero after you…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were secured when staff left medications unattended and out of sight, on top of the medication cart, with residents in the vicinity of the medications. The facility census was 67. Review of the facility policy, Medication Administration Guidelines, revised [DATE], showed the policy did not address the storage of medications. Review of the undated facility policy, Medication Administration, showed the policy did not address the storage of medications. Request for a medication storage policy was requested but none received. 1. Review of Resident #40's face sheet showed he/she had dementia. 2. Observation on [DATE] at 10:53 A.M., showed the following: -Licensed Practical Nurse (LPN) N sat inside the nursing station doing paperwork; -Medication Cart #2 sat outside the nursing station, in front of LPN N; -On top of the medication cart was an open computer with the lid in the upright position; -On top of the medication cart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-29 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observaton, interview and record review, the facility failed to provide sufficient nursing staff to meet the needs of two resident (Resident #3 and #10) in a review of 10 sampled residents. The facility failed to provide Resident #3 incontinence care and provide appropriate care and services to ensure known moisture related skin breakdown treatment was implemented and failed to ensure safe transfers from the wheelchair to bed. The facility also failed to ensure Resident #10 received care and treatment to prevent pressure ulcers (a localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and /or friction) and received necessary treatment and services, consistent with professional standards of practice, to promote healing and prevent new ulcers from developing. The resident, who staff determined was at risk for developing pressure ulcers, developed pressure ulcers to bilateral (both right and left) heels, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-29 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure an accurate reconciliation of narcotic (controlled) medications was maintained in the facility 's Stat-Safe (automated emergency medication supply system) and failed to ensure drug records were in order and that an account of all controlled drugs was maintained and periodically reconciled. The facility census was 70. Review of the facility undated policy, Medications, Scheduled II - V (controlled substances based on their abuse potential and potential for addiction); -The purpose was to provide medication for residents as prescribed and to comply with State and Federal guidelines regarding these medications; -Schedule II-V medications must be kept in medication cart lock box or double lock box maintained in medication room; -All Scheduled II-V medications must be counted at every change of shift by two Certified Medication Technicians (CMTs), or one CMT and one licensed nurse. Both personnel must sign verification of correct counts; -If at any time, the count was incorrect, CMT must notify licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to thoroughly investigate an allegation of misappropriation of narcotic medications when the consultant pharmacist completed a monthly audit of the facility Stat-Safe (automated emergency medication supply system) on 3/4/24 and notified facility administrative staff of a discrepancy involving 21 doses of Schedule II (controlled substance) narcotics. The facility census was 70. Review of the facility undated Abuse Policy showed the following: -It was the policy of the facility that each resident would be free from abuse. Abuse could included verbal, mental, sexual or physical abuse, misappropriation of resident property and exploitation, corporal punishment or involuntary seclusion; -Misappropriation of resident property meant the deliberate misplacement, exploitation, or wrongful, temporary or permanent use of a resident's belongings or money without the resident's consent; -Employees must report any abuse or suspicion of abuse immediately to the Administrator, Director of Nursing (DON) or immediate supervisor; -The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-03 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide/designate a registered nurse (RN) eight consecutive hours a day, seven days a week. The facility census was 69. 1. During review of electronic mail, on 01/04/24 at 3:30 P.M., and interview on 01/08/24 at 3:37 P.M., the administrator said the facility did not have a specific staffing policy, the facility goes by federal guidelines. The administrator provided the facility assessment but was unaware of what the staffing hours numbers on the facility assessment indicated. 2. Review of the Facility Assessment, updated 06/22/23, showed the following: -Facility resources needed to provide competent support and care for resident population every day and during emergencies: staffing to meet care needs included: -a Registered Nurse (RN) - eight hours per day based on average census; -If the census or acuity fluctuates, the facility makes every effort to ensure there is adequate staff to meet the needs of the residents. 3. Review of staffing sheets provided by the facility from 12/19/23 through 01/03/24 showed the following:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-03 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide sufficient nursing staff to meet the needs of three residents (Resident #8, #9 and #10), in a review of 11 sampled residents, when the facility failed to provide regular baths or showers and did not respond to resident call lights in a timely manner. Additionally, staff failed to provide incontinence care for one resident (Resident #8). The facility also failed to maintain staffing hours per day, based on average census and per the facility assessment, to meet resident care needs. The facility census was 69. Review of electronic mail on 01/04/24 at 3:30 P.M., and interview on 01/08/24, at 3:37 P.M., the administrator said the facility did not have a specific staffing policy and the facility goes by federal guidelines. The administrator provided the facility assessment but was unaware of what the staffing hours numbers on the facility assessment indicated. The facility also did not have a policy related to providing/passing fresh…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-17 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to designate a qualified individual in the role of infection preventionist (IP) who has completed specialized training in infection prevention and control. The facility census was 70. Review of the facility's policy, Infection Prevention and Control program, undated, showed the following: -The facility maintains an organized, effective facility wide program designated to systematically identify and reduce risk of acquiring and transmitting infections among residents, visitors and healthcare workers. This program involves collaboration of many programs and services within the facility and designated to meet the intent of regulatory and accrediting agencies; -The IP responsibilities for infection prevention and control include, but may not be limited to the following: -Conducts surveillance for facility associated infections and/or communicable diseases; -In collaboration with administration and the medical director, establish short and long-term goals; -Assures compliance with state/federal regulatory and accreditation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-17 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow physician's orders in a timely manner for rehabilitation services for two residents (Resident #2 and #3) in a review of ten sampled residents. The facility census was 70. Review of the facility policy physician orders, undated, showed the following: -The following information is provided to assist in recording physician's orders; -Current lists of orders must be maintained in the clinical record of each resident to avoid confusion or errors; -Physician orders are needed for physical therapy (PT), speech therapy(ST) and occupational therapy (OT). 1. Record review of Resident #2's undated face sheet showed the following: -The resident admitted to the facility on [DATE]; -Diagnoses included repeated falls, abnormalities of gait and mobility, dementia and cerebral infarction (stroke). Review of the resident's physician order, dated 6/13/23, showed an order for physical therapy (PT) and occupational therapy (OT) to evaluate and treat as needed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-10-27 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide the services of a registered nurse (RN), other than the Director of Nursing (DON), for at least eight consecutive hours per day seven days a week, as well as failed to ensure the DON did not work as a charge nurse when the facility had an average daily occupancy of 60 or more residents. The facility census was 68. The facility did not have a specific policy addressing RN coverage and DON duties for facilities with an average daily census of 60 or more. 1. Review of the facility assessment updated 10/21/22 showed an average daily census of 70. 2. The facility did not maintain a timesheet for the DON. 3. Review of the facility staffing sheets (posted staffing sheets) dated September 2022 showed the following: -There was no RN scheduled for eight consecutive hours on 9/24/22: -There was no RN scheduled for eight consecutive hours on 9/25/22; -The DON served as the charge nurse on 9/27/22 for the 3:00 P.M. to 11:00 P.M. shift, the facility census was 71. 4. Review of the facility staffing sheets dated October 2022…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-10-27 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide sufficient staff to prepare and serve the meals timely. The census was 68. Review on 10/24/22, of the meal time schedule, showed the following: -Staff was to serve breakfast at 7:30 A.M.; -Staff was to serve lunch at 12:30 P.M.; -Staff was to serve supper at 5:30 P.M. During interview on 10/24/22 at 9:35 A.M., Resident #34 said he/she never knew when meals were going to be served because staff served breakfast between 9:30 A.M. to 10:00 A.M., and served lunch anywhere from 12:30 P.M. to 2:00 P.M. Review of the kitchen staffing schedule showed no dietary staff was scheduled to work day shift in the kitchen on 10/24/22. Observation on 10/24/22 at 10:25 A.M. showed the administrator was in the kitchen preparing and serving the breakfast meal (two hours and 25 minutes after the scheduled meal time). Only a few residents had been served their breakfast meal at this time. Observations on 10/24/22 showed the following: -At 11:05 A.M., the dietary manager (who was the only dietary staff working) and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-10-27 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure sanitary practices in the kitchen. The facility census was 68. Observation of the kitchen area on 10/24/22 between 10:25 A.M. and 2:12 P.M. showed the following: -The deep fryer was dirty with dark grease and food debris; -The bottom and the legs of the mixer had dried yellow crusty substance on it; -Maintenance walked through the kitchen by the food preparation table as staff prepared food in the kitchen. The maintenance staff had facial hair and did not wear a beard restraint or a hair net to cover the hair on his/her head; -An opened bottle of enchilada sauce (one-half full) sat on a shelf in the dry food pantry. The lid on the enchilada sauce said to refrigerate after opening; -The lid on the mustard container had a black-brownish ring all the way around it; -The serving trays, plate warmer bottoms, and plate warmer tops all have standing water in them. Observation on 10/24/22 showed the following: -At 12:01 P.M. during the preparation of the lunch meal, the dietary manager washed her hands and put…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-10-27 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to identify, develop and implement a Quality Assurance and Performance Improvement Plan (QAPI) to monitor and evaluate system problems. The facility census was 68. Review of the documentation provided as a policy noted a QAPI template from Health Quality Innovators with a disclaimer statement on page three that read, The QAPI plan template is offered to nursing facilities as a guideline for developing QAPI plans and for informational and educational purposes only. Review of the facility provided binder for review noted multiple pages of a template shown as an example to develop a facility specific QAPI plan. No facility specific QAPI plan was included in the binder for review. During an interview on 10/27/22, at 5:07 P.M., the administrator said the following: -The facility QAPI plan was in the binder he provided for review; -After looking at the binder, he said he guessed there was no facility specific policy developed; -The facility needed to do better at the QAPI process.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-10-27 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility staff failed to implement an effective quality assessment and assurance (QAA) committee to develop and track any identified concerns for resolution. The facility census was 68. The facility did not have a written QAA program policy. Review of the facility provided records showed the facility did not have documentation of a QAA program. The facility did not provide information that they had identified or addressed any quality assurance issues. During an interview on 10/27/22, at 5:15 P.M., the social services director said if there are any issues in the building, they are discussed in the daily meeting. If an emergency arises, she would let the administrator know immediately. She was not aware of a formal process to address concerns. During an interview on 10/27/22, at 5:17 P.M., the activities director said if there are any issues with the building or residents, she brought them directly to administration during morning meeting or would address the administrator individually if needed. She was not aware of any formal process to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to interact with one resident, (Resident #22) in a dignified and respectful manner when staff used inappropriate language while assisting a resident with clothing and presented with inappropriate actions towards the resident when serving his/her meal, failed to promote dignity when staff ignored two residents (Resident #344 and #355) when assisting the residents with a meal talking socially to other staff, rather than engaging the residents, and failed to ensure all residents at a table were served meals timely so one resident (Resident #31) did not have to sit for an extended period of time as tablemates were served and ate their meal in a sample of 26 residents. The facility census was 68. Review of the undated facility policy, Resident Rights, showed the following: -It is the intent of the Facility to promote and ensure that highest standards of conduct and reliability by its employees and consultants to in turn produce environments in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed consistently address and respond to concerns brought forth by the resident council, including residents in attendance, (Resident #2, #10, #42, and #50). The facility census was 68. Review of the facility's Resident Council policy, dated 3/5/12, showed the following: -Monthly meetings will be held with minutes of the meetings documented; -Recommendations for changes by the council will be given to the Administrator who will evaluate the recommendations. -Concerns and needs are addressed as voiced by members of the council. Review of the Resident Council Minutes, dated 8/11/22, showed the following: -Request for evening staff to resupply tea room and servicing room and silverware so it's ready on time; -Request for ice carts to have a labeled canister for ice scoop; -Request resident names be put in slots by doors that are still missing and new admits; -Request once a month that mismatched socks and underwear be brought out for residents to go through. Review of the Resident Council Minutes, dated 9/8/22, showed the following:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe, comfortable environment by failing to ensure walls in resident rooms, fixtures in bathrooms, and ceiling vents were kept in good repair. The facility census was 68. Observation on 10/24/22 at 10:49 A.M. in occupied resident room [ROOM NUMBER], showed the wall was marred with exposed drywall behind the beds. Observation on 10/24/22 a 10:49 A.M. in occupied resident room [ROOM NUMBER], showed the wall next to the bed was marred with multiple scrapes and with exposed drywall and drywall compound in two separate areas. Observation on 10/24/22 at 10:55 A.M. in occupied resident room [ROOM NUMBER], showed the wall was marred and had drywall compound on the wall behind the bed closest to the window. Observation on 10/24/22 at 11:07 A.M. in the unlabeled room on B Hall across from the medication room showed the ceiling vent had a heavy buildup of dark-colored debris. Observation on 10/24/22 at 11:08 A.M. in the corridor at the top…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-10-27 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete appropriate background checks for four employees (LPN CC, Housekeeper Supervisor, RN O, CMT R) in a review of 10 new employees hired prior to employment. Further review showed the facility failed to check the Certified Nurse Assistant (CNA) Registry for any Federal indicators of abuse, neglect or misappropriation of property for six new employees (LPN CC, Laundry Staff DD, RN O, CNA H, and CMT R) prior to employment. The facility census was 68. Review of an undated document titled How to Hire an Employee, provided by the facility on 10/27/22, showed the following: - FCSR (Family Care Safety Registry) - if the prospective employee is registered, run the background check, print the form; -If the prospective employee is not registered, fax the D & B Legal form to D & L Legal Service to have background checked; -Check the EDL (Employee Disqualification List) - this is included in the family care safety registry but is recommended the facility run and print the report on all employees before orientation; -Check the CNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-10-27 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete comprehensive assessments timely for four residents (Resident #104, #105, #254, and #356) in a review of 26 sampled residents. The facility census was 68. Review of the Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual, version 1.17.1, revised October 2019, showed the following: -The Omnibus Budget Reconciliation Act (OBRA) required comprehensive assessments include the completion of both the Minimum Data Set (MDS) and the Care Area Assessment (CAA) process, as well as care planning; -Comprehensive assessments are completed upon admission, annually, and when a significant change in a resident's status had occurred or a significant correction to a prior comprehensive assessment is required; -The admission assessment is a comprehensive assessment for a new resident and, under some circumstances, a returning resident that must be completed by the end of day 14, counting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-10-27 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Quarterly Minimum Data Set (MDS), a federally mandated resident assessment completed by the facility staff, was completed no less than once every three months for seven of 26 sampled residents (Resident #1, #2, , #3, #27, #104, #105, and #355). The facility census was 68. Review of the Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument (RAI) User's Manual MDS 3.0, dated 2019, showed the following: -The OBRA of 1987 provided the statutory authority for federal statute and regulations that required nursing homes to conduct initial and periodic assessments for all their residents. The assessment information is used to develop, review, and revise the resident's plans of care that will be used to provide services to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being; -The Quarterly Assessment is a non-comprehensive assessment for a resident that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop a plan of care consistent with resident's specific conditions, needs and risks to provide effective person centered care for seven residents (Resident #31, #3, #27, #11, #50, #1 and #104) of 26 sampled residents. The facility census was 68. Review of the facility's Care Plan Comprehensive policy, dated March 2015, showed the following: -An individualized comprehensive care plan that includes measurable goals and time frames will be developed to meet the resident ' s highest practicable physical, mental, and psychosocial well-being; -The interdisciplinary care plan team with input from the resident, family, and/or legal representative will develop and maintain a comprehensive care plan for each resident that identifies the highest level of functioning the resident may be expected to attain; -The comprehensive care plan will be based on a thorough assessment that includes, but is not limited to, the MDS; -A well-developed care plan will be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff provided scheduled showers for four residents (Residents #1 #28, #34, and #355) who required assistance to complete their own activities of daily living (ADL), failed to check and change/toilet one resident timely (Resident #35), and failed to perform complete perineal care for one resident (Resident #20), in a review of 26 sampled residents. The facility census was 68. Record review of the facility's shower policy from Nursing Guidelines Manual, dated March 2015, showed the purpose was to maintain skin integrity, comfort and cleanliness. Review of the undated facility policy, Perineal Care, showed the following: -Purpose to cleanse the perineum and to prevent infection and odor; -Female perineal care: a. Ask resident to separate legs and flex knees; b. Put on disposable gloves; c. Wet washcloth and make a mitt with it, apply soap lightly; d. Use one gloved hand to stabilize and separate the labia, with the other hand, wash…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to reposition one resident (Resident #25), in a review of 26 sampled residents, and failed to identify a Stage II pressure ulcer (Partial thickness loss of dermis (the inner layer that makes up skin) presenting as a shallow open ulcer with a red-pink wound bed, without slough (non-viable yellow, tan, gray, green or brown tissue. May also present as an intact or open/ruptured blister). The facility failed to complete weekly skin assessments as directed in the facility's policy and the plan of care for one additional resident (Resident #36) with existing pressure ulcers, and failed to follow physicians orders for pressure relieving boots and wound treatments. The facility failed to reposition one resident (Resident #355), who was identified as at risk for developing pressure ulcers, per his/her plan of care; and failed to complete weekly skin assessment as directed in the facility's policy for two residents (Residents #2 and #10), who had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff prepared and provided food that was served at an appetizing temperature. The facility also failed to ensure food items were prepared according to the recipe to conserve nutritive value, flavor and appearance. The facility census was 68. 1. During an interview on 10/24/22 at 9:43 A.M., Resident #32 said the food was terrible and cold. During an interview on 10/24/22, at 10:20 A.M., Resident #257 said the food was always cold and did not taste good. Many times the food was overcooked. During an interview on 10/24/22 at 10:57 A.M., Resident #7 said the food was lousy. During an interview on 10/24/22 at 1:45 P.M., Resident #47 said a lot of the food did not taste good and the vegetables were mushy. During an interview on 10/24/22 at 9:35 A.M., Resident #34 said the coffee was cold and sausage was cooked too much. During an interview on 10/24/22 at 10:05 A.M., Resident #28 said there were egg shells in the eggs for the past two days and the apple juice tasted watered down. During Resident Council on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-10-27 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure three residents on a pureed diet received food in the proper form in accordance with his/her physician's orders. The facility census was 68. Review of the menu for the noon meal on 10/24/22 showed residents on a pureed diet were to receive pureed turkey noodle casserole and pureed Brussel sprouts. Review of the recipe for the pureed turkey noodle casserole showed process until smooth. Review of the recipe for the pureed Brussel sprouts showed process until smooth. Observations on 10/24/22 between 12:57 P.M. and 1:10 P.M., showed the administrator pureed the turkey casserole and Brussel sprouts separately in the blender. Observation on 10/24/22 at 2:14 P.M. of the test tray showed the pureed turkey casserole and the pureed Brussel sprouts were chunky. During interview on 10/25/22 at 8:35 A.M., the administrator said the texture of pureed food items should be smooth. He would expect the texture to be checked before serving the pureed foods. He did not check the texture before serving. During interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to use appropriate infection control procedures for hand hygiene and changing gloves, to prevent the spread of bacteria or other infectious causing contaminants and when indicated by professional standards of professional practice during personal care for four residents (Resident #20, #34, #11, #3) in a review of 26 sampled residents and one additional resident (Resident #36). The facility also failed to ensure a foley catheter (a tube inserted into the bladder to drain urine) drainage tube was not touching the floor while the resident lay in bed for one resident (Resident #3). Additionally, the facility failed to maintain the prevention of communicable disease in regards to Tuberculosis (TB) (a communicable disease that affects the lungs characterized by fever, cough and difficulty breathing) screening of five residents (Resident #2, #10, #12, #20, #104) of 26 sampled residents. The facility census was 68. Review of the facility's undated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-10-27 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pneumococcal (lung inflammation caused by bacterial or viral infection) vaccines for four residents (Resident #12, #27, #257, and #356) of 26 sampled residents. The census was 68 residents. Review of the facility's undated policy, Immunizations, showed the following: -Pneumococcal: PCV20 (PREVNAR 20) an PPSV23 (Pneumococcal Polysaccharide vaccine); -Pneumococcal Vaccination in persons ages 65 and older years, unless contraindicated will be administered according to the following guidelines when determining the vaccination status: 1. Adults 19-[AGE] years old with certain medical conditions or other risk factors who have NOT already received a pneumococcal conjugate vaccine should receive either: a. A single dose of PCV15 followed by a dose of pneumococcal polysaccharide vaccine (PPSV23), or b. A single dose of PCV20. If PCV20 is administered, a dose of PPSV23 is NOT indicated; 2. Adults 65 years or older who have NOT already received a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-10-27 · tag F0924 — pattern
    Put firmly secured handrails on each side of hallways.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure corridors were equipped with firmly secured handrails on each side of the hall. The facility census was 68. Observations on 10/24/22 between 10:32 A.M. and 3:02 P.M. showed the following: -A 3-foot section of handrail and another 5-foot section of handrail next to the staff restroom at the top of B Hall were loose from the wall and not secured; -A 7-foot section of handrail outside the therapy department on C Hall was loose from the wall and not secured; -A section of handrail outside the beauty shop and resident room [ROOM NUMBER] (D Hall) was loose from the wall and not secured; -A 5-foot section of handrail outside resident rooms [ROOM NUMBERS] (D Hall) was loose from the wall and not secured; -A 4-foot section of handrail outside the clean linen room on F Hall was loose from the wall and not secured. During an interview on 10/26/22 at 10:02 A.M., the maintenance supervisor said he was unaware that several handrails were loose from the wall and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-27 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a significant change status assessment (SCSA) Minimum Data Set (MDS), a federally mandated assessment, required to be completed by the facility staff, for one resident (Resident 255 ), in review of 26 sampled residents. This assessment should have been completed within 14 days after the facility determined, or should have determined, there had been a significant change (major decline or improvement in the resident's status) in the resident's physical or mental condition which had an impact on more than one area of the resident's health status and required interdisciplinary review and/or revision of the care plan. The facility census was 68. Review of the Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual, version 1.17.1, revised October 2019, showed a significant change is a decline or improvement in a resident's status that: -Will not normally resolve itself without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to revise care plans with changes in resident needs for two residents (Resident #27, #255) in a review of 26 sampled residents. The facility census was 68. Review of the facility's Care Plan Policy dated March 2015 showed the following: -Purpose: An individualized comprehensive care plan that ·includes measurable goals and time frames will be developed to meet the resident's highest practicable physical, mental, and psychosocial well-being. -Guidelines: The interdisciplinary care plan team with input from the resident, family, and/or legal representative will develop and maintain a comprehensive care plan for each resident that identifies the highest level of functioning the resident maybe expected to attain; -The comprehensive care plan will be based on a thorough assessment that includes, but is not limited to, the MDS (Minimum Data Set, a federally mandated assessment completed by facility staff); -Assessment of each resident is ongoing process and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-27 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their Weight Champion Program to ensure weights were monitored weekly per the recommendation of the dietician after a significant weight loss was identified for one resident (Resident #2) in a review of 26 sampled residents, reweigh the resident when a weight variance was identified or document/address the resident's meal consumption. The facility census was 68. Review of the facility's policy, Weight Champion Program, undated, showed the following: -The purpose of this program is to take a proactive stance against weight loss and collaborate to decrease weight loss numbers; -The weight champion will be responsible for keeping the weight variance report from Matrix, as well as being custodian of the Daily, Weekly and Monthly facility weight lists; -The champion is responsible for: ensuring all new admits are weighed upon admission and weekly for four weeks; ensuring all daily, weekly and monthly weights are obtained and documented; ensuring re-weights are done for anything that is a three pound gain/loss; data entry…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-27 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to assess one resident's (Resident #12) dialysis arteriovenous (AV) shunt/fistula (access used to artificially connect a vein with an artery, so that a higher blood flow is created to allow blood to be pumped out of the body to an artificial kidney machine, and returned to the body by tubes that connect the patient to the machine) daily and after he/she returned from dialysis treatments in a review of 26 sampled residents. The facility failed to include care of the resident's dialysis shunt/fistula on the resident's care plan. The facility census was 68. Review of the facility's undated policy, Dialysis, Care of a Resident Receiving, showed the following: -To utilize the following guideline to provide care for a resident that is receiving dialysis; -Care of the AV shunt/fistula/graft: keep the area clean and dry; feel for the thrill sensation daily; inspect the access for redness, swelling or warmth; avoid constrictive clothing or jewelry that may bind the access site; no blood pressure on the puncture site after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-05-23 · tag F0582 — widespread
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to give appropriate Centers of Medicare and Medicaid Services (CMS) Skilled Nursing Facility (SNF) Advance Beneficiary Notice (ABN) (CMA-10055) in writing to one Resident (Resident #63) reviewed when the facility initiated discharge from Medicare Part A services and the resident remained in the facility. The facility census was 67. Review of the facility undated admission agreement related to ABN showed when a resident is not covered Medicare Part A because daily skilled service is not needed: 1. Approval of Quality Assurance Nurse is required; 2. SNF-ABN (form CMS-10055) is issued; 3. Generic notice of Medicare Non-Coverage (form CMS-10123) is issued. Review of the SNF Notices of Non-Coverage Cheat Sheet, date 3/19/14, provided by the facility as their policy for ABN, showed if a beneficiary drops to a non-skilled level of care, benefits have not exhausted, and the beneficiary remains in the facility, the facility is to provide the SNF-ABN and Notice of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-05-23 · tag F0623 — widespread
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a notice of transfer to the resident and/or resident representative when one additional resident (Resident #6) and one closed record (Resident #56), were transferred to the hospital. The facility census was 67. 1. Review of Resident #6's face sheet showed he/she was his/her own person. Review of the resident's progress notes, dated 4/5/23 at 9:13 P.M., showed staff documented the resident came to the nursing station holding his/her chest and complaining of chest pain, left jaw pain, and left arm pain at 7:40 P.M. Vitals were taken, physician and assistant director of nursing (ADON) called, and 911 called for ambulance. The resident left the facility at 8:05 P.M. via ambulance. When asking the resident who he/she wanted staff to contact, he/she said, no one at this time. The resident was taken to the hospital. Review of the resident's progress notes, dated 4/7/23 at 2:40 P.M., showed the resident returned to facility via public transport from the hospital. Review of the resident's progress notes, dated 12/08/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-05-23 · tag F0625 — widespread
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to inform residents and/or legal representatives of their bed hold protocol at the time of transfer for one additional resident (Resident #6) and one closed record (Resident #56), who were transferred to the hospital. The facility census was 67. Review of the undated facility policy for Bed Hold Policy Guidelines showed this facility will notify all residents and/or their representative of the bed hold policy guidelines. This notification shall be given upon admission to the facility, at the time of transfer to the hospital or leave, and at the time of non-covered therapeutic leave. 1. Review of Resident #6's face sheet showed he/she was his/her own person. Review of the resident's progress notes, dated 4/5/23 at 9:13 P.M., showed the resident came to nursing station holding his/her chest and complaining of chest pain, left jaw pain, and left arm pain at 7:40 P.M. Vitals were taken, physician and assistant director of nursing (ADON) called, and 911 called for ambulance. The resident left the facility at 8:05 P.M. via…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-05-23 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to post required nurse staffing information, which included the facility name, total actual hours worked by both licensed and unlicensed nursing staff to include Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nurse Assistants (CNA)s directly responsible for resident care and the resident census on a daily basis. The facility census was 67. Request was made for a facility policy regarding posted staffing and none was provided. 1. Observation on 5/19/24 at 3:34 P.M., showed the following: -Dry erase board at the nursing station, dated 5/18/24, with two names under nurses and one name beside Certified Medication Technician (CMT), a name at the bottom of the board and five more names without labels; -The dry erase board did not include the facility name, staff titles, actual hours worked or the facility census; -There was also a binder at the desk that was not where residents and visitors could see it; -The binder had staff and hours scheduled, but it did not show the facility name, the census or the titles of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-05-23 · tag F0847 — widespread
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure two additional sampled resident s (Resident #34 and #48), fully understood the binding arbitration agreement (a private process where disputing parties agree that one or several individuals can make decisions about the dispute after receiving evidence and hearing arguments) prior to signing the agreement. Additionally the facility failed to ensure required elements for the binding arbitration agreement were part of the facility policy. The facility census was 67. Review of the undated facility admission packet showed the following: -Alternative Dispute Resolution Addendum: All claims, disputes, and controversies arising out of or in any manner relating, directly or indirectly, to the resident's care of stay that the facility (in each case, a dispute) shall be subject to certain alternative dispute resolution procedures that must be exhausted prior to pursuing any other remedy that may be available. Those required alternative dispute resolution procedures are: (a) mandatory non-binding mediation; and (B) mandatory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2022-10-27 · tag F0623 — widespread
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written notice of transfer to the resident and/or the resident representative when two residents (Resident #13, #45), of 26 sampled residents were transferred to the hospital. The facility census was 68. Review of the facility's undated Discharge/Transfer of Resident from the Nursing Guidelines Manual showed the following: -To leave the facility with plans or intention to return (i.e., transfer to an acute care facility for appropriate care); -To provide safe departure from the facility and to provide sufficient information for aftercare of the resident. -Equipment: 1. Transfer form, if necessary (for acute facility transfer) 2. Discharge summary and post discharge plan of care forms (for discharge to home, lower level of care or other long term care facility) 3. Inventory list 4. Notice of transfer or discharge, if necessary 5. Bed hold forms -Discharge guidelines: 1. Explain discharge guidelines and reason to resident and give copy of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2022-10-27 · tag F0625 — widespread
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written notice of bed hold with required information to the resident and/or resident representative for two resident (Resident #13 and #45) in review of three sampled residents, when the facility initiated a transfer to the hospital. The facility census was 68. Review of the facility's undated Discharge/Transfer of Resident from the Nursing Guidelines Manual showed the following: -To leave the facility with plans or intention to return (i.e., transfer to an acute care facility for appropriate care); To provide safe departure from the facility and to provide sufficient information for aftercare of the resident. Discharge guidelines: 1. Explain discharge guidelines and reason to resident and give copy of Transfer & Discharge Notice as required. Include resident representative. -Explain and give copy of bed hold form to the resident and/or representative. 1. Review of Resident #45's undated face sheet showed the following: -The resident admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$259,609 in federal fines across 4 penalties. 2 Medicare payment denials on record.

  • $24,195 — penalty dated 2026-04-16
  • $151,801 — penalty dated 2024-05-23
  • $30,641 — penalty dated 2024-03-29
  • $52,972 — penalty dated 2023-10-17
  • Medicare payment denial — starting 2026-05-26 for 3 days
  • Medicare payment denial — starting 2024-07-24 for 21 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
LINCOLN, JAMESIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST50%since 08/01/1998
LINCOLN, JUDYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST50%since 08/01/1998
BRICK, JULIEIndividualW-2 MANAGING EMPLOYEEsince 06/29/2017
N & R OF LINCOLN COUNTY, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROLsince 06/16/1990

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.3M
Net patient revenuemost recent cost report
-27.6%
Operating marginrevenue minus expenses
$908K
Related-party expense17% of expenses
Who pays — share of resident-days
Medicaid 76%Medicare 1%Other / private 23%

About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $908K paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$232per resident / day
operating cost
$7,066per month
≈ monthly operating cost
$182per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265433. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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