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Blackfeet Care Center

728 S Government Sq, Browning, MT 59417 · For profit - Individual · 47 certified beds · (406) 338-2686 Medicare & Medicaid certified

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Abuse/neglect citation on record (F0600) — cited Jan 2024Behavioral-health or dementia-care citations — no harm found (F0744, F0758)1 immediate-jeopardy citation$87,690 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (32) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $87,690 in federal fines (most recent 2026-03-26)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • it did not file the payroll staffing data CMS requires — its 1 of 5 staffing rating is the rating CMS assigns for not reporting, not a measure of how many nurses are on the floor

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
5535 Haul Road, Blackfeet Eagle Shield Center, Suite 12
Pharmacy
Drug Mart40.0 mi
601 W Main St · (406) 873-5631 · Call to confirm hours
Grocery
1112 3rd Ave · (406) 270-2493 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
588 Starr School Rd

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.5%18.7%15.4%better
Long-stay residents who lose too much weight11.9%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder5.0%2.1%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection7.1%2.9%2.0%worse
Long-stay residents with depressive symptoms6.0%5.6%6.5%typical
Long-stay residents who were physically restrained2.3%0.6%0.1%worse than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.9%4.4%3.3%worse
Long-stay residents whose ability to walk worsened28.5%17.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication14.1%15.8%18.9%better
Long-stay residents given the seasonal flu vaccine96.7%93.6%95.3%typical
Long-stay residents with pressure ulcers2.3%6.3%4.7%better
Long-stay residents with worsening bladder/bowel control12.5%24.1%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table10.5%20.4%17.1%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Staffing

No payroll-based (PBJ) staffing hours are on file for this home — and the record suggests that is because it did not report them. Inspectors cited this home for failing to submit its staffing data to CMS (F0851) — see the citation below; CMS rates its staffing 1 of 5, which is the rating CMS assigns when a home does not report. Every Medicare-certified nursing home is required to submit its actual payroll data quarterly, and that submission is what makes staffing numbers auditable rather than a claim. A home that does not file is not the same as a home with no data yet: ask this home directly what its nurse-to-resident ratios and weekend RN coverage are, why its payroll data is not filed, and weigh the independent health-inspection score heavily in the meantime.

Inspection trend

12
deficiencies at the latest standard inspection (2026-03-26)
3
at the previous standard inspection (2025-01-30)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

32 citations, most serious first. The 12 most serious are shown; the remaining 20 are one tap away and print in full.

  • Immediate jeopardy · J2026-03-26 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility nursing staff failed to ensure a resident's anticoagulant medication was clarified on admission for 1 (#36) of 19 sampled and supplemental residents, and the resident received a medication that was discontinued while in the hospital before being admitted . Therefore, the medication was unnecessary and should not have been provided to the resident. The resident experienced a significant change and decline in status due to the medication being given, which resulted in a low hemoglobin of 6.9 g/dl and required a blood transfusion. On 3/25/26 at 4:22 p.m., the facility Administrator and Office Manager were notified of an immediate jeopardy situation for F757. This involved one resident, #36. The severity and scope were identified at the level of J, and when the immediacy was removed, lowered to a G. The facility provided an acceptable plan to remove the immediacy, which was verified at 1:11 p.m. on 3/26/26. The IJ pertained to resident#36, receiving an anticoagulant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to identify the root causes of falls for 1 (#12) of 17 sampled residents, and the resident continued to fall, and this resulted in the resident sustaining a head injury from a subsequent fall. Findings include: During an interview on 1/29/25 at 9:29 a.m., NF1 stated resident #12 had fallen five times this year. NF1 further stated she had asked why resident #12 kept falling and the facility staff could not tell her why. A review of resident #12's Morse Fall Scale, dated 11/12/24 at 9:59 a.m., showed resident #12's score was 75, and was at high risk of falling. A review of facility documents titled, Post-accident/Follow-up Investigation Form Team Meeting, for falls for resident #12, with dates of 2/2/24, 2/8/24, 3/5/24, 3/21/24, and 9/6/24, showed the Fall Root Cause Analysis portion of the documents were not filled out. A review of a progress note for resident #12, dated 11/13/24 at 2:26 a.m., showed: Note Text: [Staff member M] was sitting nearby while [Resident #12] was in bed. [Resident #12] stood up and fell on the floor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-26 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure the accuracy of staffing data submitted to CMS (the Centers for Medicare and Medicaid Services) through the PBJ (Payroll-Based Journal) system for October 1, 2025, through December 31, 2025. Findings include:Review of the PBJ Staffing Data Report for quarter 1 (10/1/25-12/31/25) showed the facility failed to include all nursing staff hours when compared to facility staffing schedules and payroll records for six days in October 2025, six days in November 2025, and three days in December 2025.During an interview on 3/25/26 at 11:10 a.m., staff member B stated she was responsible for submitting PBJ data and submitted the PBJ information on a quarterly basis. Staff member B stated once she inputs all the data, she will run off a copy of the information and check for any errors. Staff member B was uncertain why nursing hours were not correctly reflected on the PBJ information. Staff member B stated she did not compare the information submitted with the nursing department schedule.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-26 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete a thorough investigation, monitoring, and documentation for allegations of staff-to-resident abuse for 1 (#28), resident-to-resident physical abuse for 2 (#s 40 and 41), and resident-to-resident sexual abuse for 2 (#s 6 and 40) of 17 sampled residents. This deficient practice had the potential to place all residents at risk of abuse. Findings include:1. Review of a Facility Reported Incident reported to the State Survey Agency, dated 10/9/25, showed resident #28 had reported to staff member P that staff member O had blown marijuana vape smoke in his face.Review of the investigation completed by the facility showed staff member O admitted to vaping marijuana in the resident's room and stated, That was me I did not think my pen was that strong. [sic] Staff member O resigned from the facility.Review of resident #28's nursing progress notes, dated 10/9/25-10/20/25, showed no nursing documentation of the incident or monitoring of resident #28 post-incident.During interviews on 3/24/26 at 9:11 a.m., 3/24/26 at 2:21…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-26 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to revise an individualized, comprehensive care plan to address end-of-life/comfort care needs for 1 (#8); failed to revise a resident's care plan addressing a suprapubic catheter, and interventions for a suprapubic catheter for 1 (#5); and failed to address psychotropic medication use for 1 (#6) of 17 sampled residents. This deficient practice increased the risk for resident #8 not receiving proper catheter care/services, for resident #5 not receiving necessary care/services for the suprapubic catheter, and for resident #6 to have unmet care needs related to end-of-life care and services. Findings include: 1. During an observation on 3/24/26 at 8:50 a.m., resident #5 was sitting in a wheelchair. Catheter tubing was observed, with a catheter bag, and was draining clear, yellow urine. Review of resident #5's care plan with a revision date of 2/26/26, failed to address resident #5's suprapubic catheter. There were no focus, goals, or interventions related to catheter care, scheduled catheter changes, or monitoring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-26 · tag F0712 — pattern
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents were seen by a physician within required timeframes (at least every 30 days for the first 90 days after admission and at least once every 60 days thereafter) for 6 (#s 1, 3, 5, 6, 15, and 28) of 17 sampled residents. This deficient practice had the potential for an increased risk of unidentified changes in condition, delayed treatment, worsening of medical conditions, avoidable complications, or decline in resident health and safety. Findings include:Review of resident #1's medical visit note showed the last documented physician visit was on 6/11/25. The resident had not been seen by a physician for 227 days, exceeding the required frequency.Review of resident #3's medical visit note showed the last documented physician visit was on 6/3/25. The resident had not been seen by a physician for 235 days, exceeding the required frequency.Review of resident #5's medical visit note showed the last documented physician visit was undated. There was no documentation to confirm compliance that resident #5 had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the resident's representative was provided information necessary to make an informed decision, including the risks, benefits, and alternatives, before the initiation of psychotropic medications; and the facility failed to obtain informed consent for the use of the medications, for 1 (#6) of 17 sampled residents. Findings include:During an interview on 3/23/26 at 3:41 p.m., NF1 stated resident #6 was prescribed medications for depression and anxiety. NF1 stated she was notified when medications were started or discontinued but the facility did not explain the risks, benefits, or alternatives of the medications prior to initiation. NF1 stated she had been asked to sign forms on occasion, but the medications were not explained to her.A review of resident #6's pharmacy medication regimen review, dated 3/4/26, showed: [Resident Name] receives an antidepressant, mirtazapine, but no informed consent found in chart. Also need consent for clonazepam (recently re-started) [sic]Review of resident #6's electronic medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0563 — failed to protect the right to visitors — isolated
    Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to afford residents the right to receive visitors at a time of their choosing for 2 (#s 15 and 23) of 17 sampled residents. This deficient practice placed residents at risk for social isolation and or decreased quality-of-life due to unnecessary limitations on visitation and interference with their ability to maintain relationships with family or others. Findings include:During an observation on 3/23/26 at 11:22 a.m., a facility sign posted above the double doors to the left of the security desk showed, Resident Visiting Hours 8:00 A.M. - 8:00 P.M. During an interview on 3/25/26 at 10:44 a.m., resident #15 stated she did not like the limitations on visiting hours. Resident #15 stated she thought she should be able to have visitors at a time she chose.During an interview on 3/26/26 at 9:16 a.m., staff member G stated residents were not allowed to have visitors before 8:00 a.m. or after 8:00 p.m.During an interview on 3/26/26 at 9:20 a.m., staff member F stated visiting hours were between 8:00 a.m. and 8:00 p.m.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure accurate coding of medications on the Minimum Data Set (MDS) in accordance with the Resident Assessment Instrument (RAI) Manual for 1 (#5) of 17 sampled residents. Findings include:Review of resident #5's MDS with an ARD (Assessment Reference Date) of 2/7/26, showed under Section N (Medications) item N300 (number of injections received in the last 7 days) was coded as 1, and item N350 (number of days insulin injections were received in the last 7 days) was coded as 1.Record review of resident #5's physician's orders, dated 11/17/25, showed, Ozempic, inject 1mg subcutaneously every Monday for Diabetes. Ozempic is a GLP-1 (Glucagon Like Peptide-1) which is a hormone that is used for weight loss and diabetes and is not considered insulin.During an interview on 3/26/26 at 9:40 a.m., staff member C stated she was responsible for completing Section N of the MDS and acknowledged she coded Ozempic as insulin because it was used to treat diabetes. Staff Member C stated she had not received formal training on MDS completion…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure physician services provided appropriate assessment and adjustment of treatment for a resident's medical condition for 1 (#15) of 17 sampled residents. This deficient practice resulted in frequently elevated blood sugar levels. Findings include: During an interview on 3/24/26 at 10:44 a.m., resident #15 stated her blood sugars had frequently been running high. Resident #15 stated her blood sugars were over sometimes over 300 mg/dL. During an interview on 3/25/26 at 12:12 p.m., staff member N stated he would consider day-to-day blood sugar readings of 150-200 mg/dL acceptable in geriatric residents. Staff member N stated if a resident was frequently having a blood sugar reading above 200 mg/dL their insulin regime should be evaluated for adjustment. Staff member N stated he was aware resident #15's blood sugars had been above 200 mg/dL, and he felt it was due to the amount of snack foods she consumed. Staff member N stated he did not feel resident #15's diabetes was adequately controlled and stated resident #15's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure expired medications and medical supplies were removed from the medication and supply rooms and that medications and biologicals were stored securely in 1 of 1 sampled medication room and 1 of 2 sampled supply rooms. Findings include:During an observation on 3/23/26 at 11:30 a.m., the medical supply room door was propped open with an ice chest and left unsupervised, allowing residents access. During an observation on 3/24/26 at 10:38 a.m., in the medication supply room, one vial of Tuberculin Purified Protein Derivative was labeled with an open date of 1/26/26 and a discard date of 2/25/26.During an observation on 3/24/26 at 10:49 a.m., the medical supply room door was unlocked and unsupervised. The following items were not in a locked cabinet:1 box of 25-gauge 1-inch needles, and1 box of 1cc, 27-gauge 1/2 inch needles and syringes.During an observation on 3/24/26 at 10:51 a.m., the following expired items were found in the medical supply room:Four blue top blood tubes with an expiration date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0841 — isolated
    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the medical director was active in his role for QAPI and review, development, and revision of the facility policies and procedures. Findings include:During an interview on 3/26/26 at 10:50 a.m., staff member A stated the medical director was not always at their QAPI meetings. Staff member A stated staff member N did not always participate in reviewing and revising the policies and procedures for the facility but did sometimes. Staff member A stated there was a new medical director starting with the facility (in the near future). During an interview on 3/26/26 at 12:03 p.m., staff member N stated he was not the medical director but was the medical provider. Staff member N stated he works full-time at another healthcare entity and comes to see residents about every other week. Staff member N stated he just got access to the facility's electronic medical record. Information was requested for the medical director's involvement in QAPI activities and policy reviews. The facility did not provide documentation to show…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 20 citations
  • Potential for harm · Dcited before2026-03-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility staff failed to ensure staff adhered to accepted infection control standards, including proper hand hygiene and glove use, during a medication pass for 2 (#s 3 and 5) of 17 sampled residents. This deficient practice had the potential for an increased risk of the transmission of infections. Findings include:During an observation on 3/24/26 at 8:35 a.m., staff member H was observed at the medication cart preparing medications. Staff member H donned a pair of nitrile gloves without performing hand hygiene prior to donning the gloves. While wearing gloves staff member H touched multiple potentially contaminated surfaces including the medication cart, computer, computer mouse, personal hair, shirt pocket, medication keys, and door handles. Staff member H removed packaged medication cards and bottles and placed them on top of the medication cart and prepared the medications into a clear plastic cup. Staff member H doffed her gloves and donned a new pair without performing hand hygiene between glove changes.Staff member H pushed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-18 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to complete thorough incident investigations and address psychosocial impacts of abuse for those affected, for (#s 3, 7, 31, 32, and 34) of 9 sampled resident abuse allegations and investigations. Resident #32 was then reportedly afraid, #31 was uncomfortable with the employee's actions and lack of follow up by the facility, and #3 was tearful during the investigation. Findings include: 1. Review of a Facility Reported Event, submitted to the State Survey Agency on 2/4/25, showed resident #34 reported NF3 refused to change her soiled brief. During an interview on 6/18/25 at 3:25 p.m., staff member B stated he investigated the incident. Staff member B stated NF3 was sent home pending investigation and CNAs were interviewed. Staff member B stated he determined the incident to be a personality conflict between resident #34 and NF3. Staff member B stated his investigation did not include interviews with any other residents cared for by NF3, and did not include an assessment of any psychosocial impact for resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-18 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to assess and update a care plan with interventions for wandering for 1 (#7) of 9 sampled residents. This deficient practice increased the risk of injury to resident #7 and increased the risk of lack of privacy for other. Review of a facility reported event, dated 3/20/25, showed resident #7 was wandering and opening and closing other residents' doors, causing other residents to become angry. Review of resident #7's electronic health record showed resident #7 had dementia, low vision, and was hard of hearing. During an interview on 6/18/25 at 10:16 a.m., staff member B stated, Interventions for resident #7 are to work with the doctor on medication management. We don't do a formal assessment of behaviors. During an observation on 6/18/25 at 2:05 p.m., resident #7 was observed wandering the halls in the facility. She went behind the nursing station and was grabbing items on the desk. During an interview on 6/18/25 at 2:15 p.m., staff member E stated, When she is wandering around or bothering others, we usually…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-18 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care and services for the assessment and identification of underlying cause(s) of behaviors displayed for a resident with dementia, for 1 (#7) out of 9 sampled residents. Findings include: Review of a Facility Reported Event, submitted to the State Survey Agency on 3/20/25, showed resident #6 hit resident #7 for opening and closing his door multiple times. During an interview on 6/18/25 at 10:16 a.m., staff member B stated, Interventions for resident #7 are to work with the doctor on medications. We don't do a formal assessment for behaviors. During an observation on 6/18/25 at 2:05 p.m., resident #7 was observed wandering the halls in the facility. She went behind the nursing station and was grabbing items on the desk. During an interview on 6/18/25 at 2:15 p.m., staff member E stated, When she (resident #7) is wandering around or bothering others, we usually give her a drink or take her outside. I think she just wants attention. I'm not sure if there are interventions documented for her. I would ask…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-30 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement and follow enhanced barrier precautions (EBP) for 4 (#s 3, 9, 14, and 19) of 17 sampled residents; and failed to ensure staff member H adhered to standard precautions during medication administration via a tube feeding, by placing medications to be administered on an unclean surface without a protective barrier in place, for 1 (#14) of 2 sampled residents observed during enteral medication and nutritional supplement administration. Findings include: 1. Enhanced Barrier Precautions During an observation on 1/27/25 at 3:22 p.m., resident #19 was lying in bed and talked about her accident which caused paralysis. Resident #19 had a urinary catheter in place. No EBP signage was observed on the room door to alert staff of the precautions. No personal protective equipment (PPE), such as gowns, were observed in the room, outside of the room, or in the hallway. During an observation on 1/27/25 at 3:25 p.m., resident #9 was not present in her room. Resident #9 was supplied her medications and nutritional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-30 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure dignity and privacy of a resident was protected for 1 (#25) of 17 sampled residents. Resident #25 had a sign on the outside of her door which showed her name and instructions for the emptying of her nephrostomy tube bag. Findings include: During an observation of the outside of resident #25's door, on 1/29/25 at 2:40 p.m. and again on 1/30/25 at 8:00 a.m., the following sign was posted on the resident's door. [Resident's name] is requesting for her urine bag to be checked and emptied every two hours please and thank you. During an interview on 1/30/25 at 8:15 a.m., staff member B stated resident #25 had a nephrostomy tube. Staff member B stated the bag for the tube was emptied as needed. Staff member B stated the sign should not be on the outside of the resident's door. During an interview on 1/30/25 at 9:00 a.m., resident #25 stated the sign on the door for her nephrostomy tube bothered her because everybody could see it, and it had her name on it. Resident #25 stated a staff member put it up, but she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report the findings of an alleged allegation of abuse to the State Survey Agency, within five days for 1 (#83) of 17 sampled residents. Findings include: A review of a Facility Reported Incident related to resident #83, showed an event which occurred on 5/23/24. The report showed, Security reports that resident states that she was assaulted outside of the facility by her son. Security went to alert charge nurse . Resident is considered an elopement because she did not sign out of the facility . During an interview on 1/29/25 at 2:17 p.m., staff member D stated the facility staff member responsible for incident reporting stated he did not submit his investigation into the incident. Staff member D stated the resident's family member tried to get the resident to come back into the facility. Staff member D stated she did come back one time, but after that she never came back, and the facility documented she left AMA (against medical advice). The facility failed to report the required 5-day investigation findings to the State…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-30 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the care and services for a nephrostomy tube were completed and documented in the medical record for 1 (#25) of 17 sampled residents. Resident #25 had a nephrostomy tube which required dressing changes. The facility failed to obtain orders for dressing changes for the nephrostomy tubing. The facility failed to document the care of the nephrostomy tube in the medical record. Findings include: During an interview on 1/30/25 at 8:15 a.m., staff member B stated resident #25 had a nephrostomy tube and colostomy. Staff member B stated the dressing change was as needed. Staff member B stated there were no orders for dressing changes for the nephrostomy tube. Staff member B stated any dressing changes should be documented in the medical record. During an interview on 1/30/25 at 8:28 a.m., staff member H stated there was not an order for changing the dressing on resident #25's nephrostomy tube. Staff member H stated the dressing is changed when the resident wants it changed which was every two to three days. Staff member H…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-04 · tag F0943 — widespread
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure staff had abuse training, while an investigation was in progress for 2 (#s 9 & 11) of 21 sampled residents. Findings include: Review of a facility reported incident reflected a sexual abuse allegation was reported to have occurred on 12/7/23 at 6:00 a.m. During an interview on 1/3/24 at 1:31 p.m. staff member B stated staff member F reported the allegation to her at 12:00 p.m., six hours after the allegation occurred. Staff member F had received the allegation from staff member H during morning report. During an interview on 1/4/24 at 7:27 a.m., staff member H stated he did not report the incident to the administration because he was not sure of what to think of what he observed, and did not want to be responsible for ruining others' lives, if he was not sure. Staff member H reported the incident to the oncoming nurse. Staff member H stated he suspected a sexual activity was occurring, but did not fully see the act in progress. During an interview on 1/4/24 at 7:42 a.m., staff member F stated she did not report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-04 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the code status for 3 (#s 3, 12, and 18) were consistent between the paper and electronic records; and failed to ensure a POLST was dated by the provider for 1 (#20) of 21 sampled residents. Findings include: 1. Review of resident #12's EMR dashboard, on [DATE], showed the resident's code status was CPR. In the resident's scanned documents in the EMR, the POLST showed the resident's code status was DNR, which was different than what was reflected on the resident's EMR dashboard. During an interview on [DATE] at 10:03 a.m., staff member G stated the resident's POLST information was kept in a book at the nurse's station. During an interview on [DATE] at 10:43 a.m., staff member F stated the facility's daily report sheets showed whether a resident had a DNR or full code (CPR) status. Staff member F stated the report sheet showed resident #12 had a DNR code status. During an interview on [DATE] at 10:45 a.m., staff member C stated she expected the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-04 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to prevent further potential abuse while an investigation was in progress for 2 (#s 9 and 11) of 21 sampled residents, and concerns related to the relationship between the two residents had been ongoing over an extended period of time. Findings include: Review of a facility reported incident, involving resident #s 9 and 11, reflected a sexual abuse allegation was reported to have occurred on 12/7/23 at 6:00 a.m. During an interview on 1/3/24 at 10:21 a.m., staff member C stated she was notified at 12:00 p.m. on 12/7/23, when staff member F told staff member C about the allegation of sexual abuse from resident #11 to resident #9. Staff member B stated residents #9 and #11 were separated at that time. Staff member C stated residents #9 and #11 did have contact on several occasions after the report was filed, but the facility notified the police and Adult Protective Services to address the contact. Staff member B stated no monitoring or checks were in place to ensure no physical contact occurred between resident #11 and other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-04 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents' tube feeding enteral nutrition formula met the caloric content ordered by the physician, for 3 (#s 4, 13, and 17) of 21 sampled residents. Findings include: During an observation and interview on 1/3/24 at 11:20 a.m., staff member F prepared medications for administration for resident #17. Resident #17's orders included Jevity 1.5 calorie. Staff member F prepared Jevity 1.2 calorie and administered the medications and Jevity 1.2 calorie formula via gravity feed. Upon request, staff member F reviewed the order with the surveyor and determined the order stated Jevity 1.5 calorie. Staff member F stated the facility only provided Jevity 1.2 calorie while she had been employed at the facility, since June 2023. Staff member F then pulled up resident #4 and #13's charts and stated the orders were also for Jevity 1.5 calorie. Staff member F stated she would be contacting the physician for new orders since the facility did not have Jevity 1.5 calorie formula. During an interview on 1/3/24 at 11:41…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure proper infection control and prevention was used during use of a communial glucometer machine for 1 (#24) of 21 sampled residents. Findings include: During an observation and interview on 1/3/24 at 11:20 a.m., staff member F returned from a glucose monitoring check, grabbed a caviwipe, and wrapped it around the glucometer, without cleaning it. Staff member F placed the glucometer on her cart. Staff member F stated, I always clean the glucometer this way, wait two minutes, and then put the glucometer back in the cart. After the glucometer was placed back in the cart, it was observed to be dirty around the area where the glucometer test strips went into the meter, between the buttons of the meter, and the print on the back of the glucometer was no longer legible. Staff member F stated, We don't really clean that part. I just rub the top a little. During an interview on 1/3/23 at 11:34 a.m., staff member C stated the glucometer should be thouroughly cleaned by rubbing all surfaces and placed on a wipe for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-04 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report and submit incident findings, within the required five-day timeframe, for 1 (#13); and failed to submit an initial incident report within the two-hour timeframe for a possible crime, for 2 (#s 9 and 11) of 21 sampled residents. Findings include: 1. Review of a facility reported incident involving unexplained bruising on resident #13's legs, showed the incident was reported on 8/31/23. The report showed the findings were reported on 9/7/23, seven days later. During an interview on 1/3/24 at 1:25 p.m., staff member B stated staff member E was responsible for reporting incidents to the State Survey Agency, and sometimes staff member C would report as well. During an interview on 1/3/24 at 1:27 p.m., staff member E stated he reported incidents to the State Survey Agency, along with staff members B or C. Staff member E stated the date popped up on his screen, telling him when findings were to be submitted. Staff member E stated the facility tried to adhere to the five-day findings submission requirement. Staff member E…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-04 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accurately complete MDS assessments for 3 (#s 14, 21, and 22) of 21 sampled residents. Findings include: 1. Review of resident #14's Quarterly MDS, with an ARD of 11/28/23, showed the resident was on an anticoagulant. Review of the resident's medications showed the resident was not on an anticoagulant. Review of resident #22's Quarterly MDS, with an ARD 11/25/23, showed the resident was taking an anticoagulant. Review of resident #22's medications showed the resident was not on an anticoagulant. During an interview on 1/3/24 at 10:17 a.m., staff member D stated staff member C was responsible for completion of the medication portion of the MDSs, and the orders were to be looked at to determine which type of medication the resident was on. During an interview on 1/3/24 at 10:37 a.m., staff member C stated she was responsible for multiple portions of the residents' MDSs, including the medication portion. Staff member C stated she determined which medications the residents were on by looking at their MARs for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to update the care plan post incident for 1 (#13) of 21 sampled residents. Findings include: Review of a facility reported incident, dated 8/31/23, showed resident #13 had bruises on her legs that looked like handprints, in various stages of healing. The resident was found to have a susceptibility to bruising. During an interview on 1/3/24 at 10:02 a.m., staff member G stated resident #13 needed a Hoyer lift to transfer, and two people to take care of her. Staff member G stated resident #13 seemed to bruise easily, and she was not sure where the bruises came from. During an interview on 1/3/24 at 1:39 p.m., staff member C stated there was nothing added to resident #13's care plan, and there was no specific staff training, after the incident involving resident #13 and her bruising on 8/31/23. Staff member C stated, I can probably put that in (the care plan) to address the bruising. We talk about updating care plans during our at-risk and fall meetings. During an interview on 1/4/24 at 9:26 a.m., staff member B stated care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-04 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a comprehensive care plan to address individual care and service needs for physical therapy for 1 (#21) of 21 sampled residents, related to the resident's ability to carry out his ADLs, without decline, and desire to return to another level of living. Findings include: During an interview on 1/2/24 at 1:57 p.m., resident #21 stated, It really bothers me they aren't doing anything to assist me in regaining my strength . It is my goal to get strong enough to go home . I struggle with eating and doing things on my own. During an interview on 1/3/24 at 10:08 a.m., staff member J stated the facility offered physical therapy most of the time, but there was not any physical therapy over the holidays. During an interview on 1/4/24 at 8:43 a.m., staff member C stated, I review the records quarterly to ensure therapy is documented and orders are being followed . I have noticed a slight decline in resident #21's ADL's . We do not have a restorative program in place at this time . Review of resident #21's electronic medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-04 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a psychotropic medication consent was obtained for 1 (#22) of 21 sampled residents. Findings include: During an interview on 1/3/24 at 2:54 p.m., staff member B stated resident #22 should have had a consent for her Clonazepam when she was admitted to the facility. During an interview on 1/4/24 at 9:28 a.m., staff member B stated psychotropic medication consents were staff member C's responsibility. Staff member B stated, We just kind of assumed they (the residents) had consent if they come in (to the facility) on the medication. Review of resident #22's MAR showed the resident was taking 0.5 mg of Clonazepam, once a day, every Monday, Wednesday, and Friday. The medication was started 5/11/23. Review of resident #22's MRRs, dated August, September, and October 2023, showed the pharmacist was requesting documentation for an informed consent for Clonazepam. On 1/3/24, staff member C provided the surveyors with a consent for resident #22's Clonazepam, dated 1/3/24. Review of the facility's policy, Psychotropic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-04 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident was assessed and treated in a timely manner by physical therapy for 1 (#21) of 21 sampled residents. Findings include: During an observation and interview on 1/2/24 at 1:57 p.m., resident #21 was lying in bed, and tried to sit up on his own multiple times, until he finally grabbed for the bedside table to pull his body to a sitting position. Resident #21 stated, It really bothers me they aren't doing anything to assist me in regaining my strength. I would like to go home . During an interview on 1/4/24 at 8:43 a.m., staff member C stated, [Resident #21] should be receiving physical therapy . I was sure that he was being seen weekly. Review of resident #21's electronic medical record showed the resident was admitted on [DATE], and physical therapy was ordered on 7/13/23. Review of resident #21's progress notes showed the physical therapist attempted to see resident #21 on 7/25/23. There was no other documentation in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-04 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to obtain signed consents for administered pneumococcal vaccines for 2 (#s 18 and 21 ) of 21 sampled residents. Findings include: Review of resident #18's immunizations showed the vaccine PCV20 was administered on 6/7/23. Review of resident #21's immunizations showed the vaccine PCV20 was administered on 6/22/23. During an interview on 1/3/24 at 3:05 p.m., staff member C stated the facility had a different infection preventionist during the time resident #18 and 21's PCV20 vaccines were given. The facility could not find the informed consents for the pneumococcal vaccines administered to residents #18 and #21. During an interview on 1/3/24 at 4:20 p.m., resident #18 stated she did not remember receiving education or signing a consent for the pneumococcal vaccine she received on 6/7/23. Review of facility's policy, Pneumococcal Vaccine, Revised March 2022, showed: . Before receiving a pneumococcal vaccine, the resident or legal representative receives information and education regarding the benefits and potential side effects…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$87,690 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $58,775 — penalty dated 2026-03-26
  • $28,915 — penalty dated 2025-01-30
  • Medicare payment denial — starting 2026-04-28 for 3 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

What families pay in MT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Montana Medicaid page.

Typical monthly cost in Montana
$8,973/mo
Nursing home (semi-private)
$9,581/mo
Nursing home (private)
$6,075/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 275133. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next