Benefis Senior Services - Eastview

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 339 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2025Q4 — more than 12% of the 13,714 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 37% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 14% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 64 beds and averages 59.9 residents a day — about 94% occupied, or roughly 4 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.15 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.09 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.48 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.47 hrs/resident/day on weekends vs 3.92 on weekdays — 12% thinner on weekends. RN hours go from 0.94 to 0.71 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

29 citations, most serious first. The 11 most serious are shown; the remaining 18 are one tap away and print in full.

• Actual harm · Gcited before2025-10-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to identify and investigate a major injury of unknown origin in a timely manner for a cognitively impaired resident, which was found to be a femur fracture, even though a staff member thought the resident's leg looked awkward for a while but neglected to address the concern. The surgeon treating the resident found the fracture was already healing and difficult to repair due to the delay in treatment for the injury of unknown origin, for 1 (#1) of 4 sampled residents. This deficient practice increased the risk of further injury, pain, and or decline in status for the resident and increased the risk of a negative outcome for other residents due to the injury not being identified and or investigated as potential abuse/neglect. Findings include: A record review of a Facility Reported Event showed resident #1 sustained a major injury of unknown origin, which was reported to the State Survey Agency on 10/6/25. It was found the resident had a femur fracture, allegedly caused by a heater. During an observation on…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2026-07-16 · tag F0725 — failed to have enough nursing staff — pattern
  Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to ensure there was an adequate number of staff available to provide resident care needs promptly when residents requested assistance using their call lights or when they needed help with ADL care, for 4 (#s 3, 20, 34, and 59) of 23 sampled and supplemental residents. The failure resulted in the residents being frustrated and going without care for extended periods of time. Findings include:During an interview on 7/13/26 at 2:42 p.m., resident #59 stated, It depends on how busy they (the staff) are, and what time of day it is, regarding how long he waits for help with his activities of daily living. Certain times of the day were not as good as others for availability of staff.During an interview and observation on 7/14/26 at 8:26 a.m., resident #3 stated, I was still waiting to get up for breakfast and called for help just before 7:00 a.m. Resident #3 pushed his call light again at 8:50 a.m. Per resident #3, he received no assistance from 7:00 a.m. to 8:50 a.m.During an observation and interview on 7/14/26 at…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2026-07-16 · tag F0880 — failed to prevent and control infections — pattern
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to follow training during resident care and use proper hand hygiene, to include when gloves were used, between dirty and clean procedures for 2 (#3 and #4) out of 2 residents observed for peri-care and wound care; and failed to ensure staff used proper hand hygiene during the medication pass for 4 (#s 2, 4, 56, and 73) out of 6 residents sampled for medication administration. This deficient practice increased the risk of the spread of infection. Findings include:1. Peri-care resident #3During an observation and interview on 7/14/26 at 8:54 a.m., Staff member J entered resident #3's room and did not perform hand hygiene before they donned gloves and a gown. Staff member J grabbed a clean brief and two wet washcloths. Staff member J reached under his gown with his gloved hand to answer a status check using the facility's internal communication system. Staff member J failed to uphold proper infection control for hand hygiene and when reaching under his gown.-Staff member J approached the resident and placed both…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-07-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to protect the resident's right to be free from neglect of care by a staff member for 1 (#65) of 6 residents sampled for neglect of care. The neglect of care placed the resident at an increased the likelihood of adverse events related to incontinence and immobility. Findings include: Review of a Facility-Reported Incident, dated 12/15/25, and submitted to the State Survey Agency on 12/22/25, showed staff member E was alleged to have neglected resident #65 on 12/15/25. The investigative findings showed staff member E had not provided repositioning and incontinence care for resident #65. The investigative file showed staff member E did not accept assistance offered by other staff members and other staff members assigned to the unit did not take the initiative to assist staff member E when they clearly saw resident #65 had not been turned. The resident was receiving end-of-life care and was totally dependent for assistance. Review of the written statement by staff member F, dated 12/15/25, showed staff member F witnessed neglect…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-07-16 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to report allegations of resident abuse to the State Survey Agency within 24 hours of the incident for 2 (#s 4 and 74) of 23 sampled and supplemental residents. Findings include:Review of the Facility-Reported Incident, dated 4/1/26 at 3:50 p.m., showed staff member F reported an allegation of abuse to staff member B on 4/1/26. Staff member F stated the incident occurred the week prior. Resident #4 was inappropriately touched by another resident. The allegation of resident-to-resident abuse was not reported to the State Survey Agency within 24 hours of the incident.During an interview on 7/16/26 at 9:40 a.m., staff member F stated she reported, on 6/24/26, to the nurse she found resident #74 in resident #4's room. Staff member F stated resident #74 was rubbing the leg of resident #4. Staff member F stated she failed to effectively communicate the incident to the nurse on duty the evening the incident occurred. During an interview on 7/16/26 at 10:40 a.m., staff member B stated the incident involving resident #4 and #74 which…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-07-16 · tag F0628 — isolated
  Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to notify the resident, the resident's representative, and the local Ombudsman of the reason, in writing, for the transfer or discharge and the Bed Hold information, if applicable, for 1 (#10) of 2 residents sampled for discharge or transfer. Findings include: During an interview on 7/16/26 at 9:20 a.m., staff member G stated that when a resident was transferred to the hospital the nurse initiates a Bed Hold in the resident's electronic medical record. Staff member G stated the residents do not get a copy of the Bed Hold or Notice of Transfer, and a resident or power of attorney does not sign the form. Review of resident #10's electronic medical record failed to include a Bed Hold and Notice of Transfer for resident #10's facility-initiated transfer on 6/21/26. On 7/15/26, a request was made for a copy of resident #10's Bed Hold and Notice of Transfer form for the 6/21/26 facility-initiated transfer. No documentation or records were received from the facility by the end of the survey During an interview on 7/16/26 at 10:40…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-07-16 · tag F0726 — failed to have competent, trained nursing staff — isolated
  Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to provide safe, competent care while performing direct resident care and utilizing a mechanical lift during a transfer. The failures involved staff not performing appropriate hand hygiene (refer to F880 - Infection Control), failing to report a resident's pain, failing to safely supervise a resident while using a mechanical lift, and failing to keep a urinary drainage bag below the bladder to prevent urine backflow, for 1 (#3) of 16 sampled residents. Findings include: During an observation and interview on 7/14/26 at 8:54 a.m., staff member J entered resident #3's room with the Sara lift and the following steps were observed:-Staff member J told resident #3 he could not find pants or socks in the resident's closet. Staff member J exited resident #3's room and returned with hospital scrub pants and a package of hospital grippy socks. Staff member J did not perform hand hygiene before they donned gloves and a gown. -Staff member J placed…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-12-16 · tag F0561 — failed to honor residents' choices — isolated
  Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to promote a dependent resident's preferences, to ensure he received a shower when preferred, and on a shower day, he did not receive the shower as he requested, for 1 (#2) of 6 sampled residents. This deficient practice caused resident #2 to have feelings of frustration, feel trapped, and miss breakfast. Findings include:A review of a Facility Reported Event, dated 10/20/25, showed that staff member I failed to provide shower services to a dependent resident, who was resident #2, and this was upsetting to the resident. A neglect allegation was initiated by the facility.During an interview on 12/15/25 at 1:31 p.m., resident #2 stated, I got my shower today. I haven't had an issue since that incident (on 10/20/25). It was frustrating. I always get up before 8:00 a.m. and have my shower before breakfast. I felt trapped because I couldn't do anything. I am dependent on the staff for assistance. The staff have talked to me about it, and I am happy with the outcome. The staff member doesn't work with me anymore and was supposed to…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-12-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to ensure a resident was free from verbal abuse for 1 (#1) of 6 sampled residents. This deficient practice caused the resident to have feelings of sadness and withdrawal, and the facility identified the concerns, and addressed them prior to the survey. Findings include:Review of a facility-reported event dated 11/13/25 showed, Life Enrichment Manager was informed that a volunteer had verbally abused a resident during bingo. CNO and CDON were notified. Investigation started.During an interview on 12/16/25 at 9:44 a.m., resident #1 stated a volunteer had been mean to her at one point. Resident #1 said the volunteer talked badly to her and made her feel uncomfortable. Resident #1 said the volunteer always told her to go to the bathroom even when she didn't need to. Resident #1 said the facility did follow up with her after the incident, and she was happy with the outcome. Resident #1 said she hasn't had any further issues with volunteers and feels safe at the facility. Review of a written statement dated 11/12/25, by staff…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
• Potential for harm · D2025-10-23 · tag F0610 — failed to investigate and act on abuse reports — isolated
  Respond appropriately to all alleged violations.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview, record review, and policy review, the facility failed to ensure a thorough investigation of alleged abuse and neglect was completed for a resident with a documented fracture for 1 (# 1) of 4 sampled residents; and failed to ensure other residents were protected from potential abuse during the investigation. This deficient practice had the potential to place all cognitively impaired residents at risk for abuse and neglect. Findings include: A review of a Facility Reported Incident submitted to the State Survey Agency on 10/6/25, showed: the incident was classified as an injury of unknown origin. Statements were collected from staff member I on 10/15/25 and staff member D on 10/13/25. No other staff, residents, or resident representatives provided statements or interviews. The investigation included notation, On 10/13/2025, [Facility Name] (re)initiated an internal investigation surrounding the allegations of suspected abuse as indicated in the hospital progress notes. [sic]. The investigation file did not contain evidence the time frame investigated was expanded…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-10-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, record review, and policy review, the facility failed to provide necessary care and services consistent with the resident's assessed needs and care plan for repositioning, toileting, and pressure ulcer prevention, at least every two hours as directed by the plan of care for 1 (#1) of 4 sampled residents. Findings include:During an observation on 10/21/25 at 11:35 a.m., resident #1 was lying in bed, flat on her back, with her left lower extremity elevated on multiple pillows. Resident #1's bed was in the lowest position.During an interview on 10/21/25 at 11:45 a.m. staff member B stated, The facility's policy on turning and repositioning is supposed to be done every two hours, and toileting or checking and changing dependent incontinent residents, was also supposed to be done every two hours. Staff member B stated he could not be sure residents were being turned, repositioned, or checked and changed every two hours.During an observation on 10/21/25 at 3:04 p.m., resident #1 was lying in her bed, flat on her back. Her left lower extremity was elevated…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

$99,129 in federal fines across 2 penalties. 1 Medicare payment denial on record.

• $36,377 — penalty dated 2025-10-23
• $62,752 — penalty dated 2024-07-29
• Medicare payment denial — starting 2024-08-27 for 64 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

CMS files one row per role, so the 34 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in MT