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Montana Mental Health Nursing Home

800 Casino Creek Dr, Lewistown, MT 59457 · Government - State · 117 certified beds · (406) 538-7451 Medicaid only — no Medicare

Call the home — (406) 538-7451 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Nov 2025Behavioral-health or dementia-care citation — no harm found (F0740)2 actual-harm citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (5/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
629 Northeast Main Street, Suite 1
Pharmacy
207 W Janeaux St · (406) 538-8815 · Call to confirm hours
Grocery
117 W Janeaux St · (406) 538-5454 · Call to confirm hours
Park
Cook St @ 4th Ave · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.0%18.7%15.4%worse
Long-stay residents who lose too much weight2.8%6.2%5.4%better
Long-stay residents with a catheter left in their bladder0.0%2.1%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection5.3%2.9%2.0%worse
Long-stay residents with depressive symptoms2.2%5.6%6.5%better
Long-stay residents who were physically restrained1.8%0.6%0.1%worse than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.2%4.4%3.3%typical
Long-stay residents whose ability to walk worsened12.6%17.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication30.9%15.8%18.9%worse
Long-stay residents given the seasonal flu vaccine95.6%93.6%95.3%typical
Long-stay residents with pressure ulcers3.8%6.3%4.7%better
Long-stay residents with worsening bladder/bowel control15.4%24.1%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table83.8%20.4%17.1%check this — see note marked dagger below the table
Long-stay hospitalizations per 1,000 resident days1.151.381.67better
Long-stay outpatient ER visits per 1,000 resident days1.362.161.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Staffing

1.68
RN hours/ resident / day
0.07
LPN hours/ resident / day
5.21
Aide hours/ resident / day
6.95
Total nurse hours/ resident / day
1.19
RN hoursweekends
54.1%
Total nursing turnover
43.8%
RN turnover

How full it usually is: this home is certified for 117 beds and averages 72.3 residents a day — about 62% occupied, or roughly 45 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 6.95 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.68 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 5.21 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 6.45 hrs/resident/day on weekends vs 7.15 on weekdays — 10% thinner on weekends. RN hours go from 1.87 to 1.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2024-10-24)
6
at the previous standard inspection (2023-11-08)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 13 most serious are shown; the remaining 24 are one tap away and print in full.

  • Actual harm · Gcited before2025-07-30 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to identify two areas of concern, which were contributing factors for a resident's severe weight loss of 11.86% over 3 months, which included the resident's increased sedation [sleeping through meals], and the resident had an ADL decline. The facility did not address the two contributing factors timely manner, in an attempt to intervene and prevent the severe loss, for 1 (#1) of 14 sampled residents. Findings include:During an interview on 7/29/25 at 2:35 p.m., staff member O stated that when resident #1 was first admitted , he was very agitated. Now the resident had stabilized on his medications and was more mellow, and maybe he had a little bit of a decline. Staff member O stated the resident had gotten a lot easier to redirect and was he was not having behavioral issues.Review of resident #1's MDS admission assessment, with an ARD of 4/30/25, showed the resident was coded as needing set up and clean up only for eating. The resident was independent for toileting and ambulation.Review of resident #1's nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-08-16 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, a facility licensed nurse failed to provide necessary medications as ordered for one (#18) of 22 sampled residents. This error caused the resident to receive a higher dose of medication than ordered, which led to the resident having decreased respirations for 30 minutes, and a decrease in oxygen saturations during that time. The nurse failed to administer oxygen to resident #18 during the time of decreased oxygen saturation and failed to properly document all doses of medication given to the resident. Findings include: Review of a facility document titled, Reportable Incident, dated 12/11/22, showed, resident #18 received 6.4 mg of Morphine instead of 4 mg of Morphine per the doctor's order, by the nurse flushing a subcutaneous line with saline causing additional medication to be administered to the resident. Nursing assessment revealed a decrease in respirations to 5 per minute from 12 per minute prior to administration of the medication. Respirations rebounded to 10 over a 30-minute period. Review of resident #18's medical record showed, staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2022-08-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement effective fall interventions and provide adequate supervision or devices for a resident who had significant fall history and risk factors for more falls. This failure resulted in head lacerations and a hospitalization for 1(#14); failed to implement interventions to reduce risk for falls for 1(#5) of 7 sampled residents, and this increased the risk of injury for both of the residents identified. Findings include: 1. During an observation and interview on 8/15/22 at 3:59 p.m., resident #14 was seen lying in her bed with a blanket on. Her room was approximately 50 feet from the nursing station. The door was closed prior to entry. A 'call don't fall' sign was noted on the wall by her bed. The resident had a healed wound in the middle of her forehead, near the scalp line. The resident stated she got the wound on her forehead when she fell. During an interview on 8/16/22 at 12:27 p.m., staff member I stated resident #14 had fallen again that morning, and sustained a 2 cm laceration above her left eye.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-19 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, leadership staff failed to ensure residents were free from neglect of care and utilize or follow an effective system to identify, address, and correct concerns pertaining to staff member R's actions and failure to complete duties assigned when on shift and providing resident care, as to ensure residents were not neglected, and this failure affected 11 (#s 1, 2, 3, 4, 5, 7, 8, 9, 10, 11, and 12) of 17 sampled residents. This failure continued over several months. Findings include: Review of a facility reported incident, dated 9/23/25, reflected that staff member R had more than 50 medication errors involving residents #s 1, 2, 3, 4, 5, 7, 8, 9, 10, 11, and 12. For the residents involved, staff member R had either failed to administer medications, complete glucose checks properly, and or failed to complete skin checks. The report showed staff member R had been unavailable for interview(s) as of the completion of the report. The facility identified in the report that no harm was found for the residents affected by the physician's orders not being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-19 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record reviews, the facility failed to have an effective and accurate system in place for the identification and correction of medication administration documentation omissions for physician-ordered medications. Due to this, it was unknown if the sampled residents received the physician-ordered medications, due to the lack of documentation, or what the reasoning was for the undocumented medication administrations, and it was unknown if a medication error occurred or if the residents had an outcome from an error, since the concerns were unaddressed. Per the facility policy, these medication documentation omissions should have been identified and addressed by the facility staff as medication errors, but were not, and the ongoing concerns were not identified or addressed by the contracted pharmacy in an attempt to correct the concerns, for 14 (#s 1, 2, 3, 4, 5, 7, 8, 9, 10, 11, 12, 14, 16, and 17) of 17 sampled residents. Findings include: 1. Review of a facility reported incident, dated 9/23/25, reflected that staff member R had more than 50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-19 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, facility administrative staff failed to act timely and thoroughly to address concerns brought forth related to a staff member providing resident care and services, and to ensure neglect of care was not occurring, for 11 (1, 2, 3, 4, 5, 7, 8, 9, 10, 11, and 12); and administrative staff did not identify or act on concerns related to the medication administration policy, procedures, or system, and implement corrections, so concerns were ongoing, and this affected 12 (#s 1, 2, 3, 4, 5, 7, 8, 9, 11, 14, 16, 17) of 17 sampled residents. Findings include:1. Review of a facility reported incident, dated 9/23/25, reflected staff member R had more than 50 medication errors involving residents #s 1, 2, 3, 4, 5, 7, 8, 9, 10, 11, and 12. The staff member involved had failed to administer medications, complete glucose checks properly, and failed to complete skin checks. The document showed it was identified there was no harm found for the residents involved. During an interview on 11/17/25 at 11:47 a.m., staff member I stated she had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, a staff member failed to provide necessary ADL care for a dependent resident when the staff member was directed to provide the necessary care, but the staff member left the shift and did not help the resident, and the resident was found with a soiled brief/chair, for 1 (#6) of 17 sampled residents. Findings include: Review of a facility reported incident, dated 11/4/25, reflected staff member G was instructed to change the brief of resident #6. During the staff's change of shift, resident #6 was found with dried feces up his back and in and under his wheelchair cushion. The facility reported the performance concerns as neglect of care. It was identified this was not a resident care system issue but isolated to the resident. Review of a staff member's witness statement, dated 11/4/25, reflected that the nurse had instructed staff member G to change resident #6's brief because the resident was soiled. When the second shift arrived, resident #6 had dried feces up his back, on his clothing, in his wheelchair, and under his wheelchair cushion. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-30 · tag F0576 — pattern
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, staff assigned to deliver mail to residents failed to do so for an extended period, and the mail was found piled in an employee's office, undelivered; and some mail was time-sensitive or confidential. This failure involved 9 (#s 6, 7, 8, 9, 10, 11, 12, 13, and 14) residents out of 14 sampled residents. It was also identified that staff did not assist residents with cognitive impairments with opening or understanding the mail. Findings Include:Review of the facility investigation notes for a Facility Reported Event, dated 1/10/25, which was related to undelivered mail, showed:-Residents 6, 7, 8, 9, 10, 11, 12, 13, and 14 had either personal mail, legal mail, or holiday packages sent to the faculty, which were undelivered between October 2024 and the beginning of January 2025. -Resident #6 was interviewed on 2/6/25 but unable to answer. Review of facility staff email communication, dated 7/7/25, showed resident #6's guardian was contacted on 1/9/25 regarding the late mail delivery, and was not concerned. Review of the mail inventory, which was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-07-30 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the resident's physician, dietician, and representative in a timely manner of the resident's severe weight loss, for 1 (#1) of 14 sampled residents. Findings include:Review of resident #1's electronic health record reflected the resident lost 27 pounds in a three-month time period. This weight loss represented an 11.86% severe weight loss. The weight 229 lbs. was recorded on 6/2/25, and the weight of 209 lbs. was recorded on 7/22/25, which showed a 20# loss occurred in under 2 months. The documentation showed the resident had a severe weight loss. The medical record did not show that the physician, dietitian, or representative was immediately notified of the severe loss.Review of resident #1's nursing progress notes, dated July 2025, showed the following physician notifications:-The psych provider was updated on 7/23/25 of the resident's change in status and behaviors.-The medical physician was notified of the weight loss on 7/25/25 while rounding for the 90-day visit. A UA was ordered to investigate the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-24 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to address the timely completion or implementation of treatment wishes, specifically related to the Provider Orders for Life-Sustaining Treatment (POLST) forms, for 2 (#s 43, and 60); and failed to ensure advanced directives were in place for 1 (#37) of 29 sampled residents. Findings include: 1. Resident #43 said she remembered being asked about her code status by the staff at the facility. A review of resident #43's admission records, showed the POLST was not completed for over thirty days after #43's admission, to address her treatment wishes. 2. Review of the admission form showed resident #60 was admitted on [DATE], and the POLST form for treatment wishes was not completed until 10/16/23. This was almost two months after the resident's admission, and the timeline did not correlate with the facility policy. During an interview on 10/24/24 at 9:11 a.m., staff member I stated in the absence of a POLST the staff would consider the resident a full code.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-24 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to ensure an allegation of resident-to-resident abuse was reported to the State Survey Agency, within 24 hours after the allegation occurred, for 6 (#s 26, 37, 47, 53, 64, and 70) of 29 sampled residents. Findings include: 1. Review of a facility reported incident, dated 7/8/24 at 6:05 a.m., showed an allegation of resident-to-resident abuse for residents #64 and #47. This allegation occurred on 7/6/24, and was not reported to the State Survey Agency, until 7/8/24. 2. Review of a facility reported incident, dated 7/8/24 at 9:05 a.m., showed an allegation of resident-to-resident abuse for residents #64 and #47. This allegation occurred on 7/6/24, and was not reported to the State Survey Agency, until 7/8/24. 3. Review of a facility reported incident, dated 7/24/24, showed an allegation of resident-to-resident abuse for residents #70 and #26. This allegation occurred on 7/22/24, and was not reported to the State Survey Agency, until 7/24/24. 4. Review of a facility reported incident, dated 9/16/24, showed an allegation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-24 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to ensure expired immunizations which were stored in 1 of 2 medication refrigerators in the treatment room were properly disposed of. The facility failed to monitor the treatment room and unit medication refrigerator and freezer temperatures. This failure created the potential for residents to experience negative effects related to the administration of expired Shingrix immunizations and negative effects related to inadequately monitored medication and immunization refrigerator and freezer temperatures. Findings include: During a record review on 10/24/24 at 9:55 a.m., the treatment room immunization freezer temperature logs were not completed for the following dates: July 5, 6, 7, 15, 16, September 14, 26, and October 4, 13. The treatment room immunization (Med-Lab Performance) refrigerator logs were not completed for the following dates: July 5, 6, 7, 15, 16, September 14, 26, and October 4, 13. During an observation and interview on 10/24/24 at 9:58 a.m., in the treatment room refrigerator/freezer, a box of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-24 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to ensure the consistent practice of properly dating and labeling open foods, storing food, and monitoring food temperatures in unit refrigerators and freezers. This failure had the potential to lead to food borne illnesses and improper infection control practices for residents consuming food from the refrigerators and freezers on the Glacier and Firefly units. Findings include: During an observation on 10/21/24 at 3:05 p.m., the Firefly unit kitchen refrigerator and freezer had a log with no documentation of temperature recordings on 19 of 24 opportunities, and there was no documentation on October 5, 8, 12, 14, and 19, 2024. During an observation on 10/21/24 at 3:07 p.m., the Firefly unit kitchen freezer had a Styrofoam bowl with food that had a white topping, unlabeled with no name or date, covered with a paper towel, with a plastic spoon sticking out of the paper towel covering. During an observation on 10/22/24 at 8:56 a.m., the Firefly unit kitchen refrigerator and freezer had a log with no documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 24 citations
  • Potential for harm · E2024-10-24 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure resident medical record documentation was dated appropriately, labeled with the resident's information, and completed in entirety, for 4 (#s 11, 43, 60, and 66) of 29 sampled residents. Findings include: Incomplete Medical Record Documenation: 1. Review of resident #11's hard-copy POLST form, showed: - In the section for the person preparing the form and date section, the form was incomplete for the person preparing the form and the form was not dated when signed by the resident's legal decision maker. - The section for the provider phone number was incomplete. 2. Review of resident #43's hard-copy POLST form, showed: - In the mandatory section, where the signature was for the person completing the form, was blank. - The phone numbers for the person completing the form, and the physicians phone number, were incomplete. Resident #43 said she remembered being asked about code status by the staff at the facility. 3. Review of resident #60's hard-copy POLST form, showed: - In the mandatory phone number section, the form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the guardian of a transfer to the emergency department, for 1 (#9) of 29 sampled residents. Findings include: Review of Emergency Department Reports from [Hospital] for resident #9, dated 10/20/24 at 11:34 p.m., showed the resident was admitted to the emergency department on 10/20/24 at 9:49 p.m. Review of resident #9's medical record lacked documentation that showed the resident's guardian was notified of the transfer to the emergency department on 10/20/24. During an interview on 10/23/24 at 1:47 p.m., NF1 stated she was not notified of the transfer to the emergency department on 10/20/24. During an interview on 10/23/24 at 3:40 p.m., staff member I stated the resident's guardian should have been notified when the resident was transferred to the emergency department. Staff member I stated the guardian for resident #9 was not notified of the 10/20/24 transfer to the emergency department. Review of the facility's policy, Scope of Social Services, revised 2/6/2023, showed, .Procedure: . D. Family Contact: . Contacts…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to implement an effective discharge planning process for 1 (#67) of 1 sampled resident, who left the facility Against Medical Advice. Findings include: A review of court documents, dated [DATE] showed resident #67 was required to stay at the facility due to a court commitment which showed he was to be there for a minimum of 90 days. A review of resident #67's medical record showed an admit date of [DATE]. A review of nurse's notes, dated [DATE], showed resident #67 did not want to remain at the facility and was exit seeking. A review of nurse's notes, dated [DATE], showed resident #67 wanted to go home. A review of case management notes, dated [DATE], showed resident #67 wanted to return home. A review of the interdisciplinary team admission assessment, dated [DATE], showed the resident#67's primary mode of locomotion was a wheelchair. A review of a note written by the nurse summarizing the nurse practitioner's visit, dated [DATE], showed resident #67…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure 1 (#43) of 29 sampled residents was administered oxygen at the rate the physician had prescribed, and ensure respiratory equipment was maintained in a manner of acceptable parameters. Findings include: During an observation on 10/22/24 at 8:59 a.m., resident #43 was observed using oxygen per a nasal cannula connected to an oxygen concentrator. The oxygen cannula was lying on the floor, and the nose pieces were directly in contact with the floor. The oxygen concentrator was turned on at a rate of two and one-half liters per minute. The oxygen air inlet filter, on the right side of the machine, had a fine layer of gray particles present. The air inlet filter, on the left side of the machine, had a heavy layer of particles and hair-like substance present. Resident #43 said she did not know there was even a filter on the other side, and she had not cleaned it. Resident #43 took the filter and was observed to peel the layer of debris off the filter. Review of a physician's order written on 5/24/23, showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-09 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to protect a resident's right to privacy for 1 (#2) of 2 residents sampled for hoarding tendencies. This deficient practice caused the resident mental anguish and distrust of her caregivers. Findings include: During an interview on 4/8/24 at 2:33 p.m., NF1 stated there had been an incident where staff went into resident #2's room while she was out of the building and did a room clean. She stated the facility didn't have a policy or procedure to dictate how the room clean should happen for consistency. She stated this surprise room cleaning had caused mental anguish for resident #2 when she returned to find all her stuff moved. NF1 stated the facility said they only went into throw away garbage, and she had to argue that everyone's definition of garbage is different. During an observation and interview, on 4/9/24 at 9:20 a.m., resident #2 was seated on her bed. She had stuffed animals lining the side of her bed that touched the wall. Her shelves were cluttered, but they appeared clean. There was no odor in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-09 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to investigate and protect other vulnerable residents from potential financial exploitation after 1 (#1), of 3 sampled residents, was approached by a staff member to become a financial payee. Findings include: Review of a facility reported incident, dated 3/7/24, showed NF2 was terminated. This was after resident #1 told her caseworker NF2 offered to become her financial payee. Review of the investigation showed there had been some concerns brought forth by a former coworker of NF2 about NF2's relationship with resident #1. These concerns were voiced when NF2 started working at the facility in September 2023. As a result of these concerns, NF2 was never scheduled to work on the wing where resident #1 resided. During an interview on 4/9/24 at 11:40 a.m., staff member A stated NF2 was never scheduled with resident #1. She stated they were monitoring NF2 to make sure she was not having payee conversations with other residents. Staff member A stated they had considered the September information from the former coworker about NF2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-09 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow professional standards related to a resident's hoarding behavior and interventions, for 1 (#2) of 2 residents sampled for hoarding tendencies. This deficient practice resulted in a resident's mental anguish including crying, distrust of staff, and fear of leaving her room. During an interview on 4/9/24 at 9:20 a.m., resident #2 stated staff had gone into her room when she was out of the facility and cleaned it out. She stated she was missing items like a Starbucks cup, a card from her sister, and a small pencil she liked to write with. Resident #2 stated these things were not on the ground or creating any type of tripping hazard. Resident #2 stated she was bothered because she had trusted staff and had been taken by surprise. During an interview on 4/9/24 at 10:15 a.m., staff member B stated they had been told by staff member E the best practice for a hoarder was to just go in the space and clear out the trash. It had been decided to do the cleanup while the resident was out of the facility to reduce her anxiety.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to update and revise care plans for 2 (#'s 13 and 43) of 21 sampled residents. This deficient practice did not show updated problems or interventions that would give staff the correct information to properly care for the residents. Findings include: 1. A review of resident #13's care plan, with a date of 8/23, showed, resident #13 had had a scratch to his chest, with an intervention for weekly skin checks by LN (Licensed Nurse). During an interview on 11/7/23 at 9:10 a.m., staff member E stated resident #13 did not have any skin concerns or scratches even though his care plan stated he did. A review of resident #13's weekly skin checks, dated 7/1/23-9/30/23, showed no mention of any scratches or skin concerns. 2. During an observation on 11/7/23 at 12:10 p.m., resident #43 was sitting in his wheelchair, leaning far to the right, at the dining room table. Staff member F sat down and fed resident #43. Resident #43 was not repositioned in his wheelchair prior…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to safeguard a resident from recurring aspiration pneumonia for 1 (#43) of 21 sampled residents. The resident was admitted to the hospital on three occasions for aspiration pneumonia. Findings include: During an observation on 11/7/23 at 12:10 p.m., resident #43 was sitting in his wheelchair, leaning far to the right, at the dining room table. Resident #43 was not repositioned in his wheelchair prior to being fed by staff member F. Resident #43 coughed throughout lunch. No interventions were observed from staff in the dining room. During an interview on 11/7/23 at 2:16 p.m., Staff member F stated, I know what the signs of aspiration are because I have been a CNA for so long. If I noticed anything I let my nurse know. During an interview on 11/7/23 at 2:18 p.m., staff member E stated she had not been notified that resident #43 was coughing in the dining room and she was not aware that resident #43 should be monitored for signs or symptoms of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow a dietician's recommendation for a resident with severe weight loss for 1 (#28) of 1 resident sampled for weight loss. Findings include: Review of resident #28's weight and height record, dated February 2023- November 2023, showed: - May 2023 the resident weighed 100 lbs. - June 97 lbs. - July 101 lbs. - August 94 lbs. - September 89 lbs. - October 87 lbs. - November 1, 2023, the resident weighed 86 lbs. This represented a 14% severe weight loss over six months. Review of resident #28's dietary note, dated 8/8/23, showed, the resident was being monitored for unplanned weight loss. Recommendations included: - Start 60 cc med pass supplement TID - Weigh weekly - Offer magic cup at lunch and dinner - Notify provider and POA of significant loss . Review of resident #28's weight and height record, dated February 2023- November 2023, showed the resident was being weighed monthly. There were no documented weekly weights after the August 2023 note. During an interview on 11/8/23 at 8:07 a.m., staff member C stated weekly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to educate and complete skill competencies for staff in the areas of feeding and aspiration for 1 (#43) of 21 sampled residents. Findings include: During an observation on 11/7/23 at 12:10 p.m., resident #43 was sitting in his wheelchair, leaning far to the right, at the dining room table. Staff member F sat down and fed resident #43. Resident #43 was not repositioned in his wheelchair prior to being fed. Resident #43 coughed throughout lunch. During interviews on 11/7/23 at 3:30 p.m., staff members E and F stated they had not received any education on aspiration precautions. Staff member F also stated she did not know who to talk to if the nurse could not answer her questions. Staff member E stated she was not aware resident #43 had problems with aspiration. During an interview on 11/7/23 at 3:36 p.m., staff member I stated she was not sure if any interventions were in place for resident #43's aspiration issues. A request for staff education, skills competencies, and policies on feeding and signs and symptoms of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-08 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure missing resident dentures were reported to the IDT and investigated/replaced for 1 (#28) of 1 sampled resident. Findings include: During an observation on 11/7/23 at 8:21 a.m., resident #28 was in the dining room for breakfast. She was spooning around her pureed food while waiting for assistance. She had no natural teeth or dentures present. Review of resident #28's care plan, with a revision date 8/23, showed the resident had upper and lower dentures, but they were currently missing. During an interview on 11/7/23 at 12:37 p.m., staff member I was not aware resident #28's dentures were missing. During an interview on 11/8/23 at 8:07 a.m., staff member C stated she was not aware resident #28's dentures had been missing. During an interview on 11/8/23 at 8:38 a.m., staff member C stated the missing dentures had not been reported and the only documentation she could find was a nursing note. She stated resident #28 was not able to be refitted for dentures due to her inability to tolerate the molding procedure. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-08 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a pneumovax vaccination for 1 (#64); and failed to have a signed declination in the medical record for 1 (#13) of 21 sampled residents. This deficient practice had the potential to cause an increased risk of infection during pneumonia and influenza season. Findings include: 1. A review of resident #64's paper medical record, showed resident #64 was admitted into the facility on 4/11/23. A review of a facility document titled, [Facility Name] Immunization Record, showed resident #64 had not been offered the pneumonia vaccine, Pneumovax. During an interview on 11/8/23 at 8:13 a.m., staff member D stated, I have not offered this to him yet. I was trying to get other vaccines caught up first. 2. A review of resident #13's paper medical record, showed no declination was on file for the 2023 influenza vaccine. During an interview on 11/7/23 at 4:30 p.m., staff member D stated, There is no declination (for resident #13), I have emailed the physician twice to get it. A review of a facility document titled, [Facility Name]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to protect 1 resident (#1) of 22 sampled residents from staff to resident abuse, causing resident #1 to be shoved out of a chair onto the floor by a staff member. Findings include: Review of a facility document titled, Reportable Incident, dated 3/11/23, showed staff member I was working at the facility with resident #1. Staff member I was taking resident #1 to the shower room, staff member I asked resident #1 to get up from her chair and resident #1 refused. Staff member I shoved the back of the chair the resident was sitting in which caused the resident to fall out of the chair onto the floor. During an interview and observation on 8/15/23 at 2:07 p.m., resident #1 was not able to answer questions. Resident #1 was nonverbal and required two staff members interacting with her to keep her calm. Resident #1 was making repetitive sounds, and she was making a rhythmic sound hitting the chair with a toy she was holding. Staff member L stated the CNAs take turns taking care of resident #1. Staff member L stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2023-08-16 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, a facility licensed nurse failed to uphold and provide competent nursing services, and administered an incorrect dose of medication after being advised it was an incorrect dose/process, to 1 (#18) out of 22 sampled residents, and the resident had a change in status. Findings include: Review of a facility document titled Medication Error Report Form, dated 12/11/22, showed staff member N gave resident #18 6.4 mg of Morphine instead of the ordered 4 mg of Morphine when he flushed the subcutaneous injection line with saline. Causing the resident to have decreased respirations and his oxygen saturations dropped below 90%. Review of the facility's root cause analysis form for the event showed two RN's advised staff member N not to flush the subcutaneous line per facility policy, but staff member N argued with them and did it anyway. The document showed staff member N did not chart all the doses of medication he gave to resident #18, and staff member N failed to place oxygen on resident #18 when he determined resident #18's respirations had decreased,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Past Non-Compliance
  • Potential for harm · F2022-08-18 · tag F0623 — widespread
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have a system in place to notify the resident and the resident's representative, in writing, of transfers to the hospital for 4 (#s 1, 14, 31, and 41) of 4 sampled residents. Findings include: 1. During an interview on 8/16/22 at 3:05 p.m., staff member N stated resident #41's condition had decompensated over the past several months. She stated resident #41 had become more aggressive, agitated, and was exit seeking. Staff member N stated resident #41 was transferred to another facility on 7/19/22 for evaluation and stabilization. During an interview on 8/17/22 at 11:36 a.m., staff member B stated the process for an inter facility transfer was to notify the ombudsman and the resident's representative of the transfer. She stated a bed hold notice, in writing, would also be completed. During an interview on 8/17/22 at 11:47 a.m., staff member G stated he had only completed a bed hold notice, not a transfer notice for any transfers. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-08-18 · tag F0888 — widespread
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure staff had a COVID-19 vaccine, or an exemption or delay for the vaccine, prior to providing care, for 1 (staff member K) of 7 sampled staff members. This deficiency had the potential to increase the incidence of COVID-19 amongst residents and staff in the facility. Findings include: A request for COVID-19 staff vaccination documentation was made on 8/16/22 at 4:36 p.m. Record review of a facility provided document, imMTrax-Patient Vaccination View/Add, dated 8/16/22, showed staff member K received the first dose of COVID-19, mRNA vaccine on 3/29/22. Record review of a facility provided vaccine list for staff member K showed, COVID-19 vaccination of mRNA, 0.5ml intramuscular injection given on 3/29/22. Record review of a facility provided vaccination record for staff member K showed, Moderna, given on 8/17/22. This second vaccination was administered after documentation was requested. Record review of a facility provided staffing schedule, dated 7/30/22-8/26/22, showed staff member K worked 6:00 p.m. to 6:30 a.m.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-18 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure direct care staff implemented care planned interventions related to fall prevention for 2 (#s 5 and 14) of 7 sampled residents. Findings include: 1. During an observation on 8/16/22 at 8:57 a.m., resident #5 was in a group area, sitting at a table, and sleeping in a chair. The resident had a walker in front of her, with loose fitting socks, and a gait belt fastened around her midsection. During an interview on 8/16/22 at 3:41 p.m., staff member I stated the staff always assumed resident #5 would fall, and she had a history of falls. Staff member I stated the staff were careful with her when transferring her. During an observation on 8/17/22 at 8:00 a.m., resident #5 was sitting in a chair, at a table, in a group area on hall G. The resident was leaning to the left, with her eyes closed. The resident had non-slip socks on, with a gait belt around her waist, and a walker by her right side. Staff member H came to the resident, touched her arm to wake her up, and had her stand immediately. The resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-18 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to revise and implement effective interventions for a resident with declining ambulation ability. This failure resulted in injury to 1 (#14) of 1 sampled resident. During an observation and interview on 8/15/22 at 3:59 p.m., resident #14 was noted to have a healed wound in the middle of her forehead, near the scalp line. The resident stated she got the wound on her head when she fell. During an observation and interview on 8/16/22 at 2:43 p.m., resident #14 stated, I fell out of bed (this morning), I was trying to get up. Resident #14 had a new bandage and bruising above the left eye. During an interview on 8/16/22 at 3:55 p.m., staff member P stated resident #14 was walking around frequently and was involved in activities around three months ago, and had experienced a large decline recently. During an interview on 8/17/22 at 8:55 a.m., staff member L stated, [Resident #14] was super independent, but staff member L had noticed a decline in her ambulation. During an interview on 8/17/22 at 12:49 p.m., staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility staff failed to identify and provide necessary care for a skin rash for 1 (#45) of 1 sampled resident. Findings include: During an observation and interview on 8/16/22 at 8:09 a.m., when resident #45 was asked if he had any sores on his skin, he lifted his shirt, and showed he had a rash on his abdomen. The rash was red, oval, and approximately 3 cm by 6 cm in size. Resident #45 stated the rash was a reaction he had from the metal in his belt buckle. Resident #45 stated he pulls his incontinence brief up, so his belt buckle did not touch his skin. He stated he did not know how long he had the rash, but it (rash) comes and goes. During an interview on 8/17/22 at 10:42 a.m., staff member E stated weekly skin checks were performed by the CNA during baths/showers. She stated the CNA would report to the nurse any skin issues observed. Staff member E stated nurses did not perform weekly skin checks on the residents. Staff member E stated nurses did not perform skin checks at all unless a CNA reported an issue. She stated a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to directly monitor and document the intake of meals for 1 resident (#1) of 3 sampled residents healing from a fracture. Findings include: During an interview on 8/16/22 at 8:06 a.m., resident #1 said she ate some of her meals, but was not hungry. During an interview on 8/16/22 at 2:26 p.m., staff member I stated resident #1 was in a failure to thrive situation since her return from the hospital and the surgical repair of her hip fracture. Resident #1 was offered food and hydration but would often refuse. Staff member I said resident #1 had been instructed regarding the need for additional protein to heal her hip fracture. Staff member I stated even though resident #1 had refused to eat, resident #1's intake should still have been documented. During an interview on 8/17/22 at 4:24 p.m., staff member J said resident #1 was eating in her room and her meal consumption should have been documented when she was done eating. The documentation would get missed due to a change of shift or the CNAs would all go down to the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-18 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure nursing personnel had the knowledge necessary for providing resident care regarding fall prevention and care plan interventions, after orientation for 1 (#5) of 7 sampled residents. Findings include: During an observation on 8/17/22 at 8:00 a.m., staff member H assisted a resident who was shaky when standing, and she sat on her walker. Staff member H then left the resident to search for a wheelchair, and the resident was assisted further by staff member A. Refer to F689 for more detail on the event. During an interview on 8/17/22 at 8:06 a.m., staff member A stated the resident should not have been allowed to sit on the walker because the seat was slanted and resident #5 could have slipped off the seat. Staff member A stated the facility needed to educate staff member H. During an interview on 8/17/22 at 8:30 a.m., staff member L stated all nursing and associated staff were responsible for looking in the resident's care plan to know what was included in the fall interventions. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to dispose of floor stock expired medications. This deficient practice had the potential to affect all residents who utilized the facility's medication floor stock. Findings include: During an observation on 8/17/22 at 7:38 a.m., the A-wing medication cart had the following expired medications: - One a day multi-vitamin, expired 5/22, and - bisacodyl 5 mg, expired 3/22. During an interview on 8/17/22 at 7:38 a.m., staff member D stated medication aides checked for expired medications. She stated medication aides were not on the unit very much, so the responsibility would fall on the nurses to check for expiration dates. During an observation and interview on 8/17/22 at 8:07 a.m., the D-wing medication cart had a bottle of aspirin 325 mg in the drawer, which expired on 6/22. Staff member C stated medication aides and pharmacy personnel checked for expired medications on the units. Staff member C stated nurses checked for expiration dates before they gave medications. Review of the facility's policy titled,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff performed hand hygiene during toileting, and the handling of food for 1 (#8) of 17 sampled residents. Findings include: 1. During an observation on 8/17/22 at 7:41 a.m., staff member H was wearing gloves and assisting resident #8 with toileting. Staff member H used two wipes to clean the resident, then pulled up the resident's brief and pants. Staff member H then took off his gloves, and assisted the resident to her bed. Staff member H then wheeled the resident's wheelchair to her bedside, locked the wheels, and assisted the resident into the wheelchair. Staff member H wheeled the resident to the sink, wet a washcloth, and gave it to the resident to wipe her face. Staff member H then combed the resident's hair, and wheeled the resident out to the group area. Staff member H did not perform hand hygiene after taking his gloves off, or before he left the resident's room. During an interview on 8/17/22 at 7:47 a.m., staff member H stated he would normally perform hand hygiene after taking off his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2025-01-24 for 33 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

What families pay in MT

Paying with Medicaid

CMS lists this home as Medicaid-certified only — it can accept Medicaid for long-term care, but it is not Medicare-certified, so Medicare will not pay for a short rehabilitation (“skilled nursing”) stay here. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Montana Medicaid page.

Typical monthly cost in Montana
$8,973/mo
Nursing home (semi-private)
$9,581/mo
Nursing home (private)
$6,075/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 27A052. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-10-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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