Intermountain Health Holy Rosary Hospital
2600 Wilson St, Miles City, MT 59301 · Non profit - Corporation · 84 certified beds · (406) 233-2789 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (22) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 18.8% | 18.7% | 15.4% | worse |
| Long-stay residents who lose too much weight | 4.0% | 6.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 2.1% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 5.3% | 2.9% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 4.5% | 5.6% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.6% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.0% | 4.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 25.6% | 17.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 12.7% | 15.8% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.9% | 93.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.4% | 6.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 23.8% | 24.1% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 19.7% | 20.4% | 17.1% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.19 | 1.38 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.30 | 2.16 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Staffing
How full it usually is: this home is certified for 84 beds and averages 52.1 residents a day — about 62% occupied, or roughly 32 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.87 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.30 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.57 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.21 hrs/resident/day on weekends vs 4.14 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 1.42 to 1.01 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
22 citations, most serious first. The 10 most serious are shown; the remaining 12 are one tap away and print in full.
- Potential for harm · F2026-04-23 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the medical director or his designee attended and/or participated in the Quality Assurance (QA) program at least quarterly. This deficient practice increased the risk of negative outcomes for residents with respect to quality assessment and assurance activities. The facility reported a census of 54 residents. Findings include:During an interview on 4/20/26 at 3:13 p.m., staff member A stated staff member G was onsite at the facility once a month. She stated when staff member G was onsite at the facility, it did not always correspond with when QA was scheduled to meet. Staff member A stated staff member G was not currently attending the QA meetings quarterly either in person, or via videoconferencing or teleconference calls, and did not have an authorized designee to attend instead. She stated she did review the QA minutes with staff member G but did not have documentation of staff member G's acknowledgement of the provided QA information.Review of the QAPI Agenda and/or Attendance Roster, dated 9/9/25 through…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-23 · tag F0941 — widespreadDevelop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide required effective communication training to all direct care staff. This deficient practice had the potential to affect the care of all residents residing in the facility. Findings include:During an interview on 4/22/26 at 1:30 p.m., staff member A stated the last all staff training which would have included effective communication was last provided on 8/29/24. She stated the next all staff training on effective communication was due 8/29/25. Staff member A stated they did establish a training program, which included effective communication, which they failed to implement by 8/29/25. Staff member A stated it was the expectation for all direct care staff to receive training on effective communication at hire, and annually thereafter.Review of the facility's all staff training for effective communication showed the last training was provided on 8/29/24.A request was submitted to the facility for a policy and procedure on staff education/training requirements for effective communication on 4/22/26 at 4:00 p.m. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-23 · tag F0943 — widespreadGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide required dementia training to include management of dementia related behaviors to all staff. This deficient practice had the potential to affect the care of residents with dementia health needs in the facility. Findings include:During an interview on 4/22/26 at 1:30 p.m., staff member A stated the last all staff dementia training occurred on 8/29/24. She stated the next annual dementia training was due 8/29/25. Staff member A stated all staff have not been provided dementia training since 8/29/25. She stated they did establish a training program for dementia which they failed to implement by 8/29/25. Staff member A stated it was the expectation for all staff to receive dementia training to include management of dementia related behaviors at hire and annually thereafter.During an interview on 4/22/26 at 1:56 p.m., staff member V stated the facility used quarterly workday assignments to assign training. Staff member V stated she did not remember doing any specific dementia training. During an interview on 4/22/26 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-23 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report investigation findings to the State Survey Agency (SSA) within the required timeframe of 5 working days for 4 (#s 21, 29, 44, and 62) of 25 sampled and supplemental residents. Findings include:A review of Facility Reported Events showed: 1. Review of the facility's reported incident, dated 1/24/26, showed, Resident (#44) came out of her room and went over to another resident (#62) and kicked her feet. Review of the facility's investigative findings for the incident reported on 1/24/26, between resident #s 44 and 62, was submitted to the SSA on 2/4/26, 11-days after the facility reported the incident. 2. Review of the facility's reported incident, dated 3/20/26, showed, One resident (#29) kicked another resident (#44) in the legs while both were in their wheelchairs. No injuries noted or reported from the resident who was kicked. Immediate interventions were to separate the residents. Review of the facility's investigative findings for the incident reported on 3/20/26 did not show that the facility submitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-23 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to thoroughly investigate allegations of abuse, failed to prevent further potential abuse, and failed to report the results of the investigation to the State Survey Agency (SSA) to verify corrective actions were taken for allegations of resident-to-resident abuse for 2 (#s 29 and 44); and the facility failed to document a thorough investigation of multiple elopements and identify the root-cause of the elopements for 3 (#s 21, 61, and 62) of 25 sampled and supplemental residents. These failures had the potential to cause the facility to miss key parts of the investigation and prevent further elopements or injuries to the residents and increased the risk for more than minimal harm by creating an environment that perpetuates a disrespectful situation between residents. Findings include:1. Resident-to-Resident Review of the facility's reported incident, dated 3/20/26, showed, One resident (#29) kicked another resident (#44) in the legs while both were in their wheelchairs. No injuries noted or reported from the resident who was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide sufficient supervision and interventions to prevent an elopement for 4 (#s 21, 38, 61, and 62) of 23 sampled residents, which led to a fall with minor injury for resident #62. Findings include:1. During an interview on 4/20/26 at 2:40 p.m., staff member M said the facility got a wander guard alarm for the front door some time before Christmas 2025. Staff member M said the alarm was activated by a bracelet. Staff member M said the bracelet was placed on the resident or on the residents mobility devices. Staff member M said most elopements happened when residents exited through the front door. Staff member M said the other exit doors have (breakaway) alarms which ring if activated. Staff member M said the residents are assessed by the Minimum Date Set (MDS) nurse for risk of elopement on admission and quarterly. Staff member M said if the nurses identified a resident was at risk, the wander guard bracelet could be applied without an assessment.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-23 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to ensure a comprehensive grievance process was operationalized and followed effectively by staff for the resolution of a grievance related to the provision of personal resident care, for 1 (#5) of 23 sampled residents. Findings include:During an interview and observation on 4/22/26 at 11:20 a.m., resident #5 and NF3 said that resident #5 had some concerns with the care he received from the certified nurse assistants. NF3 provided a copy of the grievance dated 3/12/26. NF3 said the resident #5 and his family asked him not to get milk-based supplements. NF3 said resident #5 had a hiatal hernia, which was aggravated by milk. NF3 said the milk-based supplement made resident #5 have more phlegm and mucous, which caused resident #5 to be more congested and increased his cough. Resident #5's lunch tray was observed. The tray included a large glass of milk-based supplement. NF3 said the grievances had not been resolved to the satisfaction of resident #5 or the family.During an interview on 4/22/26 at 4:05 p.m., staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-23 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure pain was routinely assessed, and medication was given according to a physician's order for 1 (#3) of 23 sampled residents; this deficient practice had the potential for the resident to experience increased pain. Findings include:Review of resident #3's Quarterly MDS, with an accepted date of 4/21/26, showed: Section J (Health Conditions): .Pain presence Yes.Pain Frequency: 4 - Almost Constantly.Pain Effect on Sleep: 3 - Frequently.Pain Intensity: 3 - Severe.Review of resident #3's electronic health record showed: Physicians' orders: Hydrocodone-acetaminophen (5-325 mg/tab) (Norco) tablet., Dose: 1 tablet 3 times a day, start date of 4/9/26. Admin Instructions: Give with food, Diagnosis: Chronic Pain Syndrome, Time to Peak: oral 40-80 minutes, Duration: 4-8 hours, Route: oral. Additional Documentation. Flowsheets: .Pain Alert Assessment.Review of resident #3's medication administration record showed: Hydrocodone-acetaminophen (5-325 mg/tab) .- 4/14/26 at 1205 (12:05 a.m.) held not given. - 4/15/26 at 751 (7:51 a.m.)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-02-27 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement a consistent antibiotic stewardship program, including infection surveillance and mapping, to identify trending of the locations of infections. This deficient practice increased the risk of a negative outcome related to residents taking antibiotics for infections and increased the incidence of adverse events associated with infections throughout the facility. Findings include: During an interview on 2/27/25 at 9:19 a.m., staff member L stated infections and antibiotic use were not tracked for June of 2024. Staff member L said the facility completed the McGreers criteria for tracking infections, but it was not completed in June of 2024. Review of the facility's Infection Control binder showed a lack of infection mapping and line listings for the last year from January of 2024 through January of 2025. Staff member L said, The facility isn't so large that I couldn't just identify if there were trends related to specific infections. Staff member L was unable to identify any areas of infection trends. Staff member L…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain a safe environment, free from elopements, for 4 (#s 16, 17, 18, and 24), and the facility failed to provide an environment free from accidents and hazards for 1 (#42) of 18 sampled and supplemental residents. This deficient practice had the potential to adversely affect the well-being and safety of all residents in the facility. Findings include: 1. Review of the Facility Reported Incident, dated 8/31/24, showed resident #24 left the Residential Living side of the facility, and the resident eloped into the hospital. The facility identified the alarm between the two areas had not been activated. During an interview on 2/25/25 at 11:17 a.m., staff member B said resident #24 eloped because the alarm on the dining room doors, which led to the hospital, were not activated. Staff member B said staff were educated to ensure the alarm was set to alarm if the door to the hospital was opened. But, no system was put in place to monitor the status of the alarm. Staff member B said if the alarm was not set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 12 citations
- Potential for harm · E2025-02-27 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide COVID-19 vaccinations for 3 (#s 6, 17, and 35) of 14 sampled residents, and failed to document staff declinations and education regarding the COVID-19 vaccine for 2 (staff members M and N) of 2 sampled staff members. Findings include: During an interview on 2/25/25 at 3:31 p.m., staff member L said the facility pharmacy did not carry the COVID-19 vaccine. Staff member L said the facility could take the residents to the local drug store or the other local clinic, and the residents could get their vaccinations there. Staff member L said keeping the vaccinations at the facility was cost-prohibitive, and would cost the residents over three hundred dollars per vaccine. During an interview on 2/26/25 at 10:29 a.m., staff member H said the facility used to carry COVID-19 vaccines but stopped getting them due to waste. Staff member H said the vaccine could be ordered in pre-filled syringes which would help contain cost for the residents. Staff member H said the cost and billing would be the responsibility of the billing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-27 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide education and information to the residents or responsible party on the risks and benefits of psychotropic medication, so they were able to make an informed decision, and the facility did not have documentation to show the resident/responsible party consented to the use of the medications, for 3 (#s 6, 18, and 39) of 18 sampled and supplemental residents. Findings include: a. During an interview on 2/24/25 at 3:02 p.m., resident #6 stated she was on, . a lot of medicine for my mood and my anger. Review of resident #6's medication orders showed sertraline 25 mg daily, with no associated diagnosis listed. The medical record failed to show education was provided on the use or risks and benefits of the psychotropic medication in order to make an informed decision on the use of it. b. Review of resident #18's medication orders showed citalopram 10 mg daily, with the associated diagnosis of anxiety. The review of the medical record failed to show the resident or the resident's representative received…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-27 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to review the risks and benefits of using a transfer rail, attached to the bed, for the resident and failed to obtain an informed consent prior to the installation of the transfer rail for 1 (#48) of 14 sampled residents. Findings include: During an observation and interview on 2/25/25 at 9:13 a.m., resident #48 stated, I didn't ask for them (bed rail assist bars). One was here when I got here, and they put the other one up. They have been there. They don't bother me, they are just there. Resident #48 stated, There is something on them and maybe I can figure them out later, as she was touching the grab bars and jabbing at them with her fingers. Resident #48 said, The facility does not want us to fall out of bed. Resident #48 was observed turning herself in bed independently without using the grab bars, and then sat straight up in bed without assistance. Resident #48 was able to maintain her unassisted upright position during the 10-minute interview. Review of resident #48's initial Bed Rail/Assist Bar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-06 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to identify root causes for falls, update care plans with interventions to prevent falls, and to decrease the risk for recurring falls, for 3 (#s 3, 271, and 109) of 5 sampled residents. Findings include. 1. Review of resident #3's nurse progress notes, dated 5/24/23, showed resident #3 frequently slept in his recliner. The nurse progress note also showed resident #3 was found on the floor after an unwitnessed fall. Resident #3 was sent to the emergency room and was diagnosed with a hip fracture. Review of resident #3's nurse progress notes, dated 6/1/24, showed resident #3 was re-admitted to the facility following the hip fracture. Review of resident #3's care plan on 6/5/24, showed the care had not been updated with new interventions following his hip fracture and change in status. During an interview on 6/5/24, at 9:42 a.m., staff member C said the facility reviewed the falls every Thursday during the fall meetings. Staff member C said the care plans did not get updated until that meeting. Staff member C…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-15 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop and implement comprehensive, person-centered care plans, for 4 (#s 3, 21, 23, and 34) of 23 sampled residents. The failure had the potential to result in inadequate care and a lack of provision of services for the residents identified. Findings include: 1. During an observation on 2/13/24 at 7:36 a.m., resident #23 was eating breakfast, alone, in her room. During an observation on 2/14/24 at 11:49 a.m., resident #23 was eating lunch, alone, in her room. During an interview on 2/15/24 at 7:57 a.m., staff member P stated resident #23 was a known aspiration risk. The resident had failed swallow studies and adamantly refused texture modification or to leave her room for meals. During an interview on 2/15/24 at 8:55 a.m., staff member D stated there was always someone at the nursing station outside of resident #23's room who could hear if the resident was having a choking incident. During an interview on 2/15/24 at 10:17 a.m., staff member I stated she knew resident #23 had to be seated upright for meals…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-15 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff were adequately trained, and a policy developed and implemented, for staff to follow and adhere to the infection control precautions and processes for the identified residents, for 3 (#s 7, 9 and 46) of 6 sampled residents, with catheters, gastric tubes, or wounds; and, the facility/staff failed to follow CDC recommendations for the precautions implemented by the facility. 1. During an observation on 2/13/24 at 3:19 p.m., staff member E was observed donning an isolation gown prior to entering resident #46's room. Staff member E stated she was planning to turn resident #46 onto his side. During an interview on 2/14/24 at 8:56 a.m., staff member J stated, We gown up for cares on anyone with a stomach tube or catheter because they are at higher risk (for infection). Cares would be changing linens, bathing, showering, turning, and such. When asked if these same precautions were used for resident's with wounds, staff member J stated, Oh, well maybe. I guess I thought it was just for people with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to accurately reflect the dental status on the Annual MDS assessment, for 1 (#3) of 6 sampled residents investigated for nutrition concerns. Findings include: During an observation and interview on 2/12/24 at 4:03 p.m., resident #3 was observed to have bottom dentures sitting on the bedside table. Resident #3 stated, I don't eat much. I need someone to cut it (food) up and my teeth bother me. The bottoms (dentures) don't stay in. Gums are shrinking I guess, and they (the dentures) don't stay in. Review of resident #3's Annual MDS Assessment, with an ARD of 12/19/23, showed no dental concerns in section L (Dental); subsection L0200Z. During an interview on 2/14/24 at 2:14 p.m., staff member B stated, I had no idea that he had denture problems. During an interview on 2/15/24 at 9:18 a.m., staff member D reported she was responsible for the MDS assessments, initial care plans, and updates as needed. Staff member D stated, I didn't know (Resident #3) had dental issues, and he has never mentioned it. The closest…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide sufficient ADL assistance during mealtime, for 1 (#21) of 1 resident sampled for ADL concerns. Findings include: During an observation on 2/13/24 at 8:13 a.m., resident #21 was alone, in her room, with a breakfast tray in front of her. She was tearful, confused, and unable to navigate the utensils when moving food from the plate to her mouth. The food on her tray was untouched, and her yogurt was partially empty. During an observation on 2/14/24 at 7:45 a.m., resident #21 was asleep in her recliner, with a breakfast tray in front of her, and it appeared the resident did not consume any of the meal. There was no one assisting or cueing the resident to eat. During an observation on 2/14/24 at 10:00 a.m., resident #21 was in the same position as observed by the surveyor two hours prior. The resident's food remained untouched. There was no one assisting or cueing the resident to eat the meal. During an observation on 2/15/24 at 7:46 a.m., resident #21 was alone, in her room, sitting in her wheelchair,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, facility staff failed to follow fall risk interventions identified and documented on the resident's care plan, for 1 (#21) of 23 sampled residents. This deficient practice increased the risk for falls for the resident. Findings include: During an interview on 2/13/24 at 9:10 a.m., NF2 stated resident #21 had fallen, and the resident suffered a laceration above her eyebrow, a few months back. NF2 was not aware of what the facility had in place to prevent future falls for resident #21. During an observation on 2/15/24 at 7:46 a.m., resident #21 was sitting in her wheelchair, alone, in her room. During an interview on 2/15/24 at 8:47 a.m., staff member E stated resident #21 should be in her wheelchair, not her recliner, for fall prevention. During an interview on 2/15/24 at 8:55 a.m., staff member D stated resident #21 could be left unattended in her recliner, not in her wheelchair, for fall prevention. During an observation on 2/15/24 at 9:57 a.m., resident #21 was in her room, asleep in her wheelchair. During an interview on 2/15/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide adequate staff cueing and assistance during meals for 1 (#21) of 5 residents sampled for nutrition concerns. This deficient practice contributed to, along with fluid retention, the resident's weight loss over five months. Findings include: During an observation on 2/13/24 at 8:13 a.m., resident #21 was alone, in her room, with a breakfast tray in front of her. She was tearful, confused, and unable to navigate the utensils when moving food from the plate to her mouth. The food on her tray was untouched, and her yogurt was partially empty. During an observation on 2/14/24 at 7:45 a.m., resident #21 was asleep in her recliner, with a breakfast tray in front of her, and it appeared the resident did not consume any of the meal. There was no one assisting or cueing the resident to eat. During an observation on 2/14/24 at 10:00 a.m., resident #21 was in the same position as observed by the surveyor two hours prior. The resident's food remained untouched. There was no one assisting or cueing the resident to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to identify and offer the necessary trauma services to maintain the highest practicable well-being, for 1 (#34) of 1 sampled resident, who had a diagnosis of post-traumatic stress disorder (PTSD). Findings include: During an interview on 2/13/24 at 9:32 a.m., resident #34 stated he was in the military, stationed in Vietnam, during wartime. He stated, I left the country for a while. I couldn't take anything more. It was a bad time. I got in lots of trouble with the law and with drinking. I saw a shrink for a while, a long time ago, but not sure if it helped . but I don't really know what my PTSD triggers are until they happen. They (triggers) make me angry, and I lash out sometimes. No one here has talked to me about my time in Vietnam or the PTSD. I am planning to go back to the [Town Name] area, and I do worry about how that will go and if I will have more stress. I don't want to spend my last time on earth in jail or in other trouble that (the PTSD) seems to bring on. I might be interested in having a counselor to plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-02-27 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide written notice of bed-hold information, which included the reserve bed payment amount, for 4 (#s 8, 35, 39, and 151) of 18 sampled and supplemental residents. The notice also failed to five the resident or responsible party the opportunity to select either to pay the reserve bed hold cost or no bed hold. Findings include: 1. During an interview on 2/25/25 at 9:36 a.m., resident #35 said he could not remember why he had been admitted to the hospital in November and December of 2024. Review of resident #35's EHR showed he had been admitted to the hospital on [DATE], with diagnoses of adult failure to thrive, and chronic obstructive pulmonary disease. The resident returned to the facility on [DATE]. The EHR failed to show the resident had been provided bed-hold information at the time of his transfer. Review of resident #35's EHR showed he had been admitted to the hospital on [DATE], with the diagnoses of sepsis and aspiration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SISTERS OF CHARITY OF LEAVENWORTH HEALTH SYSTEM INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 04/01/1997 |
| INTERMOUNTAIN HEALTH CARE, INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 04/01/2022 |
| EDWARDS, ALEXANDER | Individual | CORPORATE DIRECTOR | — | since 01/01/2020 |
| FAGG, KAREN | Individual | CORPORATE DIRECTOR | — | since 01/01/2020 |
| GLEASON, DANETTE | Individual | CORPORATE DIRECTOR | — | since 01/01/2020 |
| HURLEY, JANET | Individual | CORPORATE DIRECTOR | — | since 02/01/2017 |
| JACKSON, MARY | Individual | CORPORATE DIRECTOR | — | since 01/01/2020 |
| JANSSEN, MARY | Individual | CORPORATE DIRECTOR | — | since 01/01/2022 |
| MCCARTHY, BERNARD | Individual | CORPORATE DIRECTOR | — | since 01/01/2020 |
| NOTBOHM, CHARLES | Individual | CORPORATE DIRECTOR | — | since 02/01/2017 |
| O'LEARY, COLLEEN | Individual | CORPORATE DIRECTOR | — | since 01/01/2020 |
| PHAM, NGUYEN | Individual | CORPORATE DIRECTOR | — | since 02/01/2020 |
| ROMRELL, EVAN | Individual | CORPORATE DIRECTOR | — | since 08/01/2025 |
| RUSSELL, MAJEL | Individual | CORPORATE DIRECTOR | — | since 01/01/2020 |
| SORICH, CINDY | Individual | CORPORATE DIRECTOR | — | since 01/01/2020 |
| STEADMAN, MISTY | Individual | CORPORATE DIRECTOR | — | since 01/01/2019 |
| ALLEN, ROBERT | Individual | CORPORATE OFFICER | — | since 10/22/2023 |
| PALAGI, PAMELA | Individual | CORPORATE OFFICER | — | since 11/01/2016 |
| UHLICH, BENJAMIN | Individual | CORPORATE OFFICER | — | since 09/01/2024 |
| BEARD, SARA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/05/2025 |
| TAILLEUR, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/22/2022 |
CMS files one row per role, so the 23 rows in the source record cover these 21 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
What families pay in MT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Montana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 275106. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.