No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Faith Lutheran Home

1000 6th Ave N, Wolf Point, MT 59201 · Non profit - Other · 60 certified beds · (406) 653-1400 Medicare & Medicaid certified

Call the home — (406) 653-1400 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0605, F0609) — most recent May 20261 actual-harm citation$22,825 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (5/5)
  • lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $22,825 in federal fines (most recent 2024-05-08)
  • its payroll-based staffing score sits well above its independent inspection score
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
301 Knapp St · (406) 653-2150 · Call to confirm hours
Pharmacy
621 3rd St S · (406) 228-3693 · Call to confirm hours
Grocery
719 Front St · (406) 746-3471 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased21.8%18.7%15.4%worse
Long-stay residents who lose too much weight6.2%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder3.5%2.1%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection17.4%2.9%2.0%worse
Long-stay residents with depressive symptoms4.8%5.6%6.5%better
Long-stay residents who were physically restrained0.0%0.6%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.9%4.4%3.3%better
Long-stay residents whose ability to walk worsened12.2%17.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication9.9%15.8%18.9%better
Long-stay residents given the seasonal flu vaccine97.8%93.6%95.3%typical
Long-stay residents with pressure ulcers10.6%6.3%4.7%worse
Long-stay residents with worsening bladder/bowel control16.0%24.1%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table6.2%20.4%17.1%better
Long-stay hospitalizations per 1,000 resident days2.181.381.67worse
Long-stay outpatient ER visits per 1,000 resident days2.972.161.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Staffing

1.06
RN hours/ resident / day
0.40
LPN hours/ resident / day
3.33
Aide hours/ resident / day
4.79
Total nurse hours/ resident / day
0.75
RN hoursweekends
34.9%
Total nursing turnover
20.0%
RN turnover

How full it usually is: this home is certified for 60 beds and averages 41.1 residents a day — about 68% occupied, or roughly 19 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.79 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.06 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.33 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.00 hrs/resident/day on weekends vs 5.12 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 1.19 to 0.75 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 35% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2026-05-21)
8
at the previous standard inspection (2025-04-23)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

28 citations, most serious first. The 11 most serious are shown; the remaining 17 are one tap away and print in full.

  • Actual harm · Gcited before2024-05-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify a resident's elopement risk or implement interventions following an elopement for 1 (#31) of 4 residents sampled for elopement, and failed to implement, monitor, and modify fall interventions to prevent multiple falls for 1 (#50) of 6 residents sampled for falls. Findings include: 1. During an interview on 5/8/24 at 12:33 p.m., staff member A stated resident #31 had made some requests to leave the facility to visit his friend. Staff member A stated approximately two or three weeks prior to his elopement, resident #31 had gone to the door to leave, but staff stopped him from exiting. Staff member A stated no elopement assessment had been done, prior to his elopement and he was not identified as an elopement risk. The resident did not have a history of eloping and had been at the facility an extended period of time. Review of resident #31's interdisciplinary progress notes on 11/8/23, at 3:07 a.m., showed resident #31 was not in his room. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-21 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to submit reportable incidents to the State Survey Agency, within 24 hours of the incident, for 7 (#s 13, 14, 15, 22, 25, 29, and 38) of 17 sampled residents. Findings include: 1. Review of a Facility-Reported Incident, dated 3/2/26, showed there was an incident involving resident #25 making derogatory statements towards resident #13. The report showed when resident #25 was asked to stop, he became angry, and threw two empty, and one partially full cup of juice, at the staff members present during the incident. The incident was submitted to the State Survey Agency via the online reporting portal on 3/5/26, three days after the incident occurred. During an interview on 5/20/26 at 2:15 p.m., staff member C stated they were the only staff member who knew how to submit a reportable incident via the online reporting portal, so if an incident occurred on a weekend, it had the potential to be reported late. Staff member C stated she did not know why the incident involving resident #13 and #25 was not submitted timely, within 24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-21 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide 12 hours of in-service training per year, including dementia management, for Certified Nursing Assistants. This deficient practice had the potential to affect all residents with dementia or altered cognition in the facility. Findings include:During an interview on [DATE] at 9:30 a.m., staff member G stated she routinely worked in the memory care unit and received general orientation when she started working at the facility. Staff member G stated she had not received any additional training related to the care of residents in the memory care unit or any dementia training in general. Staff member G stated she had not received any training on how to deal with residents who have displayed problematic behaviors. During an interview on [DATE] at 7:47 a.m., staff member H stated she had experience working with residents with dementia. Staff member H stated she had not received any additional dementia training since starting at the facility. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-21 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the resident, and/or the resident's representative, were made aware of the risks and benefits associated with the use of psychotropic medications prior to the start of treatment for 2 (#s 2 and 3) of 17 sampled residents. Findings include:1. Review of resident #2's physician orders showed the following psychotropic medication was being given to the resident:- 12/30/25 to 4/30/26: alprazolam 0.25 mg tablet twice daily, as needed, for anxiety.Review of resident #2's EHR, accessed between 5/18/26 and 5/21/26, failed to show documentation the resident, or their representative, were made aware of the risks and benefits of using the above listed psychotropic medication.2. Review of resident #3's physician orders showed the following psychotropic medications were being given to the resident:- 12/30/25 to 1/2/26: lorazepam 0.5 mg tablet three times daily, as needed, for anxiety.- 1/3/26 to 5/21/26: lorazepam 0.5 mg tablet send one tablet with resident to dialysis for possible anxiety while there.- 5/6/26 to 5/21/26:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-21 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure an as needed psychotropic medication was limited to 14 days, unless the rationale for continuing the medication was documented by a medical provider, for 1 (#2) of 17 sampled residents. Findings include:Review of resident #2's medication administration record, dated 1/1/26 through 4/30/26, showed an order for alprazolam 0.25 mg, take two tablets, twice daily, as needed for anxiety.Review of resident #2's medication administration record, dated 5/1/26 through 5/19/26, showed an order for alprazolam 0.5 mg one tablet daily, as needed for anxiety.Both of resident #2's psychotropic medication orders for alprazolam did not include an end or stop date, and were not limited to 14 days.During an interview on 5/26/26 at 3:30 p.m., staff member F stated as needed psychotropic medication orders were limited to 14 days. Staff member F stated the alprazolam could have been missed during the medication regimen review for resident #2.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-21 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to accurately complete a Quarterly Minimum Data Set (MDS) assessment for a resident receiving hypoglycemic medication for 1 (#7); and failed to accurately complete a Comprehensive MDS assessment for 1 (#5) of 17 sampled residents. Findings include: 1. Review of resident #7's electronic medical record showed the resident was diagnosed with Diabetes Mellitus and was currently prescribed Trulicity (a glucagon-like peptide-1 receptor agonist) to be given once a week subcutaneously. Review of resident #7's Quarterly MDS assessment, with an ARD of 3/14/26, showed, Section N: Mediations, Insulin, Insulin injections Record the number of days that insulin injections were received during the last 7 days or since admission/entry or reentry if less than 7 days (N0350A). The answer marked by the facility was 1. During an interview on 5/21/26 at 8:49 a.m., staff member D stated she was new to the MDS role. Staff member D stated resident #7 was prescribed Trulicity and received an injection once a week. Staff member D stated the medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-21 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the pharmacist identified and reported an as needed psychotropic medication being used in excessive duration for 1 (#2) of 17 sampled residents. Findings include:Review of resident #2's Medication Administration Record, dated 1/1/26 to 5/21/26, showed alprazolam 0.25 mg twice a day, as needed for anxiety. This was an active prescription written on 12/31/25.Review of resident #2's Medication Regimen Reviews, dated 1/1/26 to 4/30/26, showed the following recommendations by the pharmacist:- January 2026 - Do not crush omeprazole, levothyroxine take on an empty stomach, rinse mouth after taking Symbicort.- February 2026 - Do not crush omeprazole, levothyroxine take on an empty stomach, rinse mouth after taking Symbicort, do not crush duloxetine.- March 2026 - Do not crush omeprazole, levothyroxine take on an empty stomach, rinse mouth after taking Symbicort, do not crush duloxetine.- April 2026 - no issues.The Medication Regimen Reviews showed a lack of monitoring for resident #2's as needed psychotropic medication,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-21 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain documentation of the COVID-19 vaccination status (received or refused) for staff member E. Findings include:During an interview on 5/20/26 at 8:59 a.m., staff member C stated she was not aware the facility needed to offer employees education on where a COVID-19 booster vaccination could be obtained and the facility's responsibility to document in the employee's record they had been educated and given a referral on where to obtain the booster vaccination. During an interview on 5/20/26 at 2:30 p.m., staff member E stated she had received two COVID-19 vaccinations in 2021, but no additional vaccinations since. Staff member E stated she did not sign a declination form for additional booster vaccinations.Review of staff member E's COVID-19 vaccination documentation, dated 7/8/21, showed staff member E received COVID-19 vaccinations on 1/6/21 and 2/3/21.Review of the facility's policy titled, 7.91 SARS-2 Vaccine Program, dated July of 2021, showed: POLICY:Immunization of health care personnel (HCP) is recommended help…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-19 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident was discharged in a safe condition after previously accepting admission and responsibility for the resident from out of town for 1 (#1) of 1 resident sampled for inappropriate discharge. This deficient practice was corrected on 6/4/25 and determined to be past non-compliance. Findings include: Review of a facility incident report, dated 6/3/25, showed resident #1 had been refused admission to [Facility Name]. Resident #1 had arrived from several hours away via contracted ambulance, and her local family had met her at the facility. Staff determined the family members were too intoxicated to sign admission paperwork, and the staff present would not accept resident #1. The resident left with family and staff did not contact the administrator or other management. There was no safe discharge plan in place. During an interview on 11/19/25 at 8:50 a.m., staff member A stated they had not been aware of the situation with the resident being denied admission until the very next day. Staff member A contacted the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · F2025-04-23 · tag F0640 — widespread
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure MDS assessments were completed, encoded, and transmitted, within the required timeframe, for 1 (#196) of 14 sampled residents, and failed to ensure the assigned staff member had the knowledge necessary to correct MDS transmission errors. The failures resulted in inaccurate and missing MDS data, which was identified during the annual recertification survey process. Findings include: 1. During an interview on [DATE] at 8:15 a.m., staff member D said she did not know how to correct or add a re-entry MDS when a resident returned from the hospital. Staff member D said resident #196 did not have a re-entry MDS and was now due for a quarterly assessment. Staff member D said she recently started completing MDS assessments and only had three days of MDS training at the facility. Review of resident #196's nurse progress note, dated [DATE], showed resident #196 was discharged to the hospital on [DATE]. Review of resident #196's nurse progress note, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-23 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the dietary manager completed a certification program approved by a national certifying body or had higher education in a related field. This had the potential to affect residents and their nutritional status, or meal safety for those who consumed food prepared and served by the facility. Findings include: During an observation of the kitchen, on 4/22/25 at 7:50 a.m., no documentation of advanced training for the dietary manager was posted or readily available. During an interview on 4/22/25 at 8:00 a.m., staff member E said she had come out of retirement a couple months ago when the dietary manager left. Staff member E said she would help the facility until they could advertise and find a new manager. During an interview on 4/23/25 at 4:01 p.m., staff member A said the interim dietary manager came out of retirement to help the facility. Staff member A said staff member E's certified dietary manager certification expired about three years ago. Staff member A said there was no certified dietary manager…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 17 citations
  • Potential for harm · F2025-04-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure sanitary conditions were maintained throughout the kitchen and the dietary storage areas; failed to ensure kitchen staff labeled and dated food in the coolers; and failed to maintain a clean kitchen environment. The deficient practices increased the risk for the development of foodborne illnesses and unsanitary conditions, for all residents who received food from the kitchen. Findings include: During an observation of the kitchen, during the initial tour on 4/22/25 at 7:25 a.m., the following observations were made: - One pitcher full of fluid was observed in the reach-in cooler. The pitcher was unlabeled and undated. - One gallon of 2% milk, opened, and not dated. - One quart of Half and Half, opened, and not dated. - The inside of the microwave was splattered with food particles. - The meat slicer had white and brown particles of debris on the cutting surface and base. - Large containers of spices were opened, not dated. - Cinnamon and cumin spice containers appeared soiled and were sticky to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-23 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure enhanced barrier precautions were followed for 1 (#22) of 14 sampled residents; and failed to to maintain an adequate infection surveillance and antibiotic stewardship program and ensure policies and procedures were reviewed and revised annually for the Infection Prevention and Control Program. The deficient practices had the potential to increase the risk of infections within the facility. Findings include: 1. During an interview on 4/22/25 at 8:49 a.m., resident #22 said she had a central IV (intravenous) catheter for dialysis. Resident #22 said the nursing staff wore gloves, but never wore gowns when providing personal care. During an observation and interview on 4/22/25 at 3:05 p.m., staff member H was observed assisting resident #22 prepare for a shower. Resident #22 had a central IV catheter in her upper right chest. The IV site was covered, but the ends of the tubing were not covered. Staff member H was wearing gloves while taping a piece of plastic over the IV insertion site and around the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-23 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure documentation for screening of medical contraindications, education, and signed consent or declination by the resident or their responsible party for the influenza vaccination for 4 (#s 3, 7, 13, and 31) of 5 sampled residents. This increased the risk of residents not being informed of risks and benefits to the vaccination and verification of resident or responsible party authorization. Findings include: During an interview on 4/23/25 at 3:10 p.m., staff member A stated staff member D looked and could not find influenza vaccine consents or declination forms for resident #s 3, 7, 13, and 31. Review of a facility document titled, 2024-2025 flu vax, [sic] showed resident #s 3, 7, 13, and 31 received the influenza vaccination on 10/18/24. Review of resident #s 3, 7, 13, and 31 vaccine records did not show a vaccine consent form provided, documented, or signed by the resident or responsible parties for the influenza vaccine. The records did not have documentation of screening for medical contraindications to the vaccine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-23 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop, implement, and operationalize a facility policy and procedure for grievances, and insure grievance information was readily accessible, to include the name and contact information for the grievance official; failed to provide residents with readily available grievance forms, as noticed by at least 1, resident (#196), of 14 sampled; and failed to provide residents with the option to file grievances anonymously. Findings include: During an interview on 4/23/25 at 2:00 p.m., resident #196 stated the resident council met monthly. Resident #196 stated the facility provided grievance forms, which were located near the nurse's station, but there was not a way to file a grievance anonymously. Resident #196 stated if a resident wanted to file a grievance, it was required to have the resident's name on the form, so the facility could address the grievance. During an observation on 4/23/25 at 2:50 p.m., a walk-through of the facility's common areas was conducted. No grievance forms were found to be readily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to revise a resident care plan to address comfort care for 1 (#31) of 14 sampled residents. This failure placed the resident at risk for not receiving appropriate comfort care measures. Findings include: During an interview on 4/23/25 at 7:30 a.m., staff member M stated resident #31 had a recent change in condition. Staff member M stated resident #31 decided at the time not to go to the hospital and instead requested comfort care. Staff member M stated resident #31 had recently changed her POLST to reflect comfort care only. Staff member M stated any treatment resident #31 may need would be provided at the facility. During an interview on 4/23/25 at 1:05 p.m., staff member D stated she was responsible for updating the resident care plans. Staff member D stated she updated care plans as needed after the facility's daily morning meeting. Review of resident #31's medical provider note, dated 3/5/25, showed resident #31 was seen by the medical provider for concerns related to not eating or drinking, since diagnosed with Influenza…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-23 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facilty failed to ensure residents who received dialysis were provided services, consistent with professional standards of practice, to include physician orders for the dialysis, for 1 (#22) of 14 sampled residents. The deficient practices placed the resident at risk for pre-dialysis and post-dialysis complications. Findings include: During an interview on 4/22/25 at 8:29 a.m., resident #22 said she had been getting dialysis prior to her admission to the facility. Resident #22 said she goes to a dialysis center in another town on Monday, Wednesday, and Friday. Resident #22 said she left the facility at approximately 11:00 a.m., and the dialysis ran for three hours and fifteen minutes. Resident #22 said she returned to the facility at approximately 4:30 p.m. on dialysis days. Review of resident #22's current physician orders, dated 4/22/25, showed the resident did not have a physician order for her dialysis treatment. Review of resident #22's physician order received on 4/23/25, showed the physician ordered for hemodialysis. The physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-13 · tag F0540 — widespread
    Meet the legal definition of a skilled nursing facility or nursing facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to adhere to the participation requirements for long-term care facilities, related to the lack of appointing a licensed Nursing Home Administrator, who has an active license for Montana. This failure did not allow the facility to maintain compliance for the Requirements of Participation, and may negatively affect all residents at the facility. Findings include: During an interview on 3/12/25 at 10:03 a.m., staff member B stated he was the current Interim Chief Executive Officer providing oversight for the facility. Staff member B stated in December of 2024 the interim Director of Nursing Services had planned to renew her contract and function in the administrator role, once her license was received from the State of Montana, but her contract negotiations fell through. Staff member B stated the Interim Director of Nursing Services' last day of employment for the facility was 12/27/24. The facility did not have a licensed Nursing Home Administrator for the State of Montana since that time. A review of the State Operations…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-13 · tag F0837 — widespread
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility's governing body failed to employ an administrator that was licensed in the State of Montana. This failure has affected all residents at the facility, due to the lack of an Administrator, and the facility not being in substantial compliance due to this. Findings include: During an interview on 3/10/25 at 2:20 p.m., staff member A stated she was the Director of Nursing and had applied to the State of Montana to become a licensed administrator. Staff member A stated the licensing board had recently requested her college transcripts to move forward with her application. Staff member A stated the facility did not have a current administrator, and the facility had not advertised for the open administrator position. During an interview on 3/12/25 at 10:03 a.m., staff member B stated he was currently the Interim Chief Executive Officer. Staff member B stated in December of 2024 the interim Director of Nursing Services had planned to renew her contract and function in the administrator role, once her license was received from the State of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-13 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow and uphold the plan of correction for the survey dated 12/3/2024, as the QAPI committee did not meet monthly to identify ongoing issues and concerns related to the survey or faiclity, and ensure a licensed Administrator was present, which may negatively affect any resident. Findings include: During an interview on 3/12/25 at 10:29 a.m., staff member A stated a quality assurance performance improvement meeting was not held in February 2025. Staff member A stated the meeting for February 2025 was not rescheduled. Staff member A stated the next meeting would be held the third week of March 2025. Review of the Quality Assurance and Performance Improvement Committee Minutes, dated 12/23/24 and 1/22/25, showed no documentation the committee continued to meet monthly in February 2025. Review of the facility's plan of correction, dated 1/6/25, showed: . Audits will be presented to QAPI team monthly, for discussion of results and issues to maintain compliance. After 3 months, QAPI committee/IDT will determine the need for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-03 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure privacy during wound measurement and ointment application, for 1 (#25) of 9 sampled residents. Findings include: During an observation on 12/3/24 at 1:30 p.m., resident #25 was seated in a recliner, in the open television room, on the dementia unit. Staff member G did not ask the resident #25 to go to his room but asked if it was alright to do his treatment at that time and place. Resident #25 was in full view of two other male residents. Staff member G pulled the pant legs up and removed resident #25's socks from both legs. Staff member G laid on the floor and used a piece of white paper and traced around the wound on the back of resident #25's heel/lower leg area. Staff member #25 stood up and got a medication cup containing a white colored ointment. Staff member G applied the white ointment to resident #25's legs. After resident #25's socks were reapplied, and the pant legs were pulled back down, staff member G said she did not want to waste the ointment. Staff member G then applied the same ointment to resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident with individualized care needs, related to falls and prevention of falls, had identified fall interventions implemented and in place, so care was provided care in a manner to promote the well-being and prevent further falls, for 1 (#51) of 9 sampled residents. Findings include: Review of the facility, undated, fall tracking log, provided by staff member C, showed resident #51 had two falls in October 2024 and two falls in November 2024. Review of #51's nursing notes, dated 10/7/24, showed a request was sent to maintenance to place tread tape on the floor in front of the toilet in #51's bathroom. The nursing progress note showed the fall care plan was updated accordingly on 10/7/24. During review of resident #51's care plan, it was found the only intervention to correlate with the 10/7/24 update was for dycem (non-skip material) to be placed on the resident's wheelchair seat. There was no 10/7/24 update to add tread tapes to the floor in the resident bathroom. Review of resident #51's care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident with individualized care needs, related to falls and prevention of falls, had identified fall interventions implemented and in place, so care was provided care in a manner to promote the well-being and prevent further falls, for 1 (#51) of 9 sampled residents. Findings include: Review of the facility, undated, fall tracking log, provided by staff member C, showed resident #51 had two falls in October 2024 and two falls in November 2024. Review of resident #51's care plan dated 8/27/24, showed resident #51's toileting transfer needs instructed the staff to provide assistance of one to two people. The care plan also showed, If you assist (name) with transfers, he expects you to do all the work, actually increasing his risk for falling as he has the expectation you are there to do it all and he needs to do nothing . So, staff do not assist and (resident) does all the work, and his safety is maintained. Review of resident #51's nursing notes, dated 10/1/24, showed the resident was having more…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-08 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide sufficient privacy between residents with a shared bathroom due to the use of a curtain for 1 (#17) and failed to provide privacy during cares for 1 (#23) of 2 residents sampled for privacy concerns, and failed to ensure the privacy curtains could be closed adequately to provide visual privacy for residents in four rooms, 304, 305, 306, and 308. Findings include: 1. During an interview and observation on 5/7/24 at 8:50 a.m., resident #17 stated she shared a bathroom with the resident in a neighboring room. The shared bathroom had a sliding pocket door entry from each of the resident's rooms. Resident #17 stated the neighboring resident's door was unable to be closed as it would get stuck. A curtain was used in place of the door. Resident #17 stated the door had been broken for over a year. Resident #17 stated she felt this was a privacy concern for her as the neighboring resident was often confused, and she would pull the curtain open without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-08 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide and consistently document restorative nursing services intended to improve or maintain mobility for 3 (#s 13, 31, and 46) of 9 residents sampled for restorative services. Findings include: 1. During an observation and attempted interview on 5/7/24 at 10:02 a.m., resident #13 was observed in a specialized wheelchair. Mild muscular spasticity and contractures of extremities were observed. Resident #13 was unable to speak due to his diagnosis of receptive and expressive aphasia secondary to cerebral palsy. During an interview on 5/7/24 at 10:17 a.m., staff member G stated restorative exercises were completed for the residents as much as possible. Staff member G stated the CNAs were not always good at completing the documentation in the electronic medical record, but they try. During an interview on 5/7/24 at 10:44 a.m., staff member O stated if the CNA reported a resident had missed their restorative services for the day, they would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-08 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review the facility failed to provide food at a palatable temperature for 3 (#s 4, 20, and 46) of 21 sampled residents. The failure had the ability to affect all residents who eat food from the kitchen in the facility. Findings include: During an observation and interview on 5/6/24 at 4:44 p.m., the food had been sitting unattended on the steam table with the lids on, and staff member E had just entered the kitchen after running food to another facility. Staff member E was asked to take the temperature of the food on the steam table. The temperature of the chicken in the steam table at that time was 123.9 degrees Fahrenheit. During an observation on 5/6/24 at 4:59 p.m., there were no insulated plate bases located under the plates that the food was served on. During an observation and interview on 5/6/24 at 5:02 p.m., six trays had been prepared with food to be shortly served in the dining room. The plates had insulated dome covers on the top of the plates, but did not have warmers on the bottom of the plates. Staff member D was asked to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to update a resident care plan in a timely manner for elopement for 1 (#31) of 5 residents sampled for elopement, and failed to revise a resident care plan to show effective fall risk interventions following repeated falls with injury for 1 (#50) of 6 residents sampled for falls. Findings include: 1. Review of resident #31's care plan showed the following updates: - 11/21/23, Redirect when wandering ., - 1/31/24, Room was moved to memory care unit locked unit for safety s/t elopement x 2. [sic] - 5/1/24, Hourly visual wellness checks to ensure safety. Review of resident #31's interdisciplinary progress notes showed resident #31 eloped from the facility on 11/8/23, 11/10/23, and 12/1/23. A wander guard was placed on resident #31's wrist on 11/8/23. The care plan was not updated to reflect the elopements until 1/31/24. Review of resident #31's interdisciplinary notes showed he was moved to the memory care unit on 12/26/23, not 1/31/24 as noted in the care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-08 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and record review, the facility failed to monitor and control the temperature of the personal resident room refrigerators, and ensure food safety with the use of them, per the facility policy, for 2 (#12 and #17) of 3 sampled residents with refrigerators. Findings include: 1. During an observation and interview on 5/8/24 at 10:28 a.m., the temperature of the refrigerator in resident #12's room was 55 degrees Fahrenheit. Resident #12's refrigerator had seven cartons of milk present. Resident #12 stated the facility managed the refrigerator temperatures and cleanliness. Staff member I stated she was unsure of what a safe refrigerator temperature should be. 2. During an observation on 5/7/24 at 8:50 a.m., resident #17's personal refrigerator was at a temperature of 50 degrees Fahrenheit and in the Danger Zone as indicated on the thermometer located inside the refrigerator. Resident #17 stated the facility provided cleaning and temperature monitoring and maintenance of the refrigerator. During an interview on 5/7/24 at 2:46 p.m., staff member G stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$22,825 in federal fines across 1 penalty.

  • $22,825 — penalty dated 2024-05-08

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

What families pay in MT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Montana Medicaid page.

Typical monthly cost in Montana
$8,973/mo
Nursing home (semi-private)
$9,581/mo
Nursing home (private)
$6,075/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 275073. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next