The Gardens of Taylor Glen Retirement Community

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Staffing

CMS has not published payroll-based (PBJ) staffing hours for this facility yet — this can happen for newer, hospital-based, or recently-certified homes. It can also mean the home simply did not file, which CMS does not distinguish in this data, so treat the gap as unexplained rather than benign. Staffing is one of the three parts of the CMS star rating; where it’s missing, weigh the independent health-inspection score most, and ask the facility directly about its nurse-to-resident ratios and weekend RN coverage.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

• Potential for harm · D2025-12-30 · tag F0583 — failed to protect personal privacy — isolated
  Keep residents' personal and medical records private and confidential.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, staff interview, and record review, the facility failed to ensure resident privacy and confidentiality by allowing protected health information (PHI) to remain visible on an unattended medication cart computer screen for 1 of 1 medication cart observed for medication administration (The health care unit medication cart). The findings included: A continuous observation was conducted on 12/30/2025 from 8:28 AM until 9:04 AM. At 8:28 AM Nurse #1 walked away from a medication cart located on the health care unit. Although the cart was locked, the computer screen remained visible and displayed the electronic charting system. The screen visibly listed five resident's names and one resident's medication information, including insulin pen details. A group of residents were noted to be around the medication cart at the time of the observation. At 8:34 AM the computer screen saver came on, and the resident information was no longer on the screen. Nurse #1 returned to the medication cart and continued her medication pass. At 8:54 AM Nurse #1 walked away from the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2024-11-07 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations and staff interviews, the facility failed to label and date leftover food items stored for use and failed to discard a dented can stored for use. These practices occurred in 1 of 1 walk-in cooler and 1 of 1 dry goods storage area and had the potential to affect food served to the residents who resided in the facility. The findings included: An initial tour of the kitchen occurred on 11/5/24 at 9:54 AM. The following concerns were identified: a. Items in the walk-in cooler that were labeled with a preparation date, but no use-by date included: -a resealable container of sliced red onion dated 11/1/24. -a resealable container of scallions dated 11/1/24. -a bag of shredded carrots, opened and resealed with plastic wrap dated 11/1/24. -a bag of cheddar cheese cubes, opened and resealed with plastic wrap dated 11/1/24. -a bag of shredded white cheddar cheese, opened and resealed with plastic wrap dated 11/1/24. b. An unopened bag of chopped cabbage dated 10/25/24 was observed in the walk-in cooler with a manufacturer's use-by date 10/29/24. c. A 6-pound, 12 ounce…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-11-07 · tag F0880 — failed to prevent and control infections — isolated
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, record reviews, and staff interviews, the facility failed to implement infection control policies and procedures when the Nurse did not don a gown to provide wound care for a resident on enhanced barrier precautions (EBP). In addition, Nurse #1 failed to follow the facility's policy and procedure for clean dressings which included changing gloves and performing hand hygiene after removing the old dressing. The deficient practice occurred for 1 of 3 staff observed for infection control practices. The findings included: Review of the facility's policy for Enhanced Barrier Precautions (EBP) dated 04/01/2024 revealed the EBP will be implemented for the prevention of transmission of multidrug-resistant organisms. EBP employs gown and glove use during high resident care activities such as: Dressing Bathing/Showering, Transferring, Changing Linens, Providing Hygiene, changing briefs or assisting with toileting, Device Care or use: central line, urinary catheter, feeding tube and tracheostomy, Wound Care: any skin opening requiring a dressing. Review of the facility's…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2023-02-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, staff interviews and record review the facility failed to remove expired food stored for use from the walk-in refrigerator, failed to date meat that was thawing, failed to allow clean dishes to air dry before they were stacked (placed on top of each other while still wet). The failures had the potential to affect food served to residents. The findings included: 1. An initial observation of the walk-in refrigerator conducted on 2/13/23 from 11:25 AM to 11:50 PM with the Dietary Director (DD) revealed the following food items stored past the use by date and/or without a date to indicate how long the item was good for: - A 10-quart container of bean soup which was ¾ full dated 2/9/23. - 20 ham slices in a zip lock bag dated 2/8/23. - ¼ of a 2-pound pre-packaged ham was wrapped in plastic wrap without a date. - A metal container of ham slices with an unreadable date. The DD confirmed this was unreadable. - A plastic container containing approximately 2 cups of egg salad dated 2/7/23. - A plastic container containing approximately 5 cups of tuna salad dated 2/8/23.…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2023-02-15 · tag F0867 — failed to act on quality-improvement findings — pattern
  Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and staff interviews, the facility's Quality Assurance and Performance Improvement committee (QAPI) failed to maintain implemented procedures and monitor these interventions the committee put into place in May 2021. This was for 1 re-cited deficiency which was originally cited on 5/26/2021 (F812) and on the current recertification/complaint survey on 2/15/2023 (F812). The continued failure of the facility during the two federal surveys of record shows a pattern of the facility's inability to sustain an effective Quality Assurance and Performance Improvement Program. The findings included: This tag is cross referred to: F812: Based on observation, staff interviews and record review the facility failed to remove expired food stored for use from the walk-in refrigerator, failed to date meat that was thawing, failed to allow clean dishes to air dry before they were stacked (placed on top of each other while still wet). The failures had the potential to affect food served to residents. During the Federal Monitoring Comparative Survey conducted on May 26, 2021, the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Administration Deficiencies · Deficient, Provider has date of correction
• No harm found · B2023-02-15 · tag F0640 — pattern
  Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to complete a discharge Minimum Data Set (MDS) assessment for 1 of 1 sampled resident reviewed for discharge (Resident #1). Findings included: Resident #1 was admitted to the facility on [DATE]. Record review revealed Resident #1 had discharged return not anticipated to the assisted living section of the facility on 11/4/22. Review of Resident #1's medical record revealed a discharge return not anticipated assessment dated [DATE] had been started but not completed. During an interview with the Administrator on 2/15/22 at 12:36 PM, she stated their MDS assessments were contracted from an outside agency. She explained they realized on 2/12/23 the discharge assessment for Resident #1 had not been completed. She stated she would expect the MDS assessments to be completed timely. A telephone interview was conducted with the contracted MDS nurse on 2/15/23 at 1:12 PM. She stated that she had thought the MDS discharge assessment had been completed. She…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

CMS files one row per role, so the 8 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

This home reported $1.3M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NC