Blumenthal Health and Rehabilitation Center
3724 Wireless Drive, Greensboro, NC 27455 · For profit - Limited Liability company · 134 certified beds · (336) 540-9991 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it’s on the federal Special Focus watch list for a persistent pattern of problems
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 5 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (70) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $210,325 in federal fines (most recent 2025-09-13)
- nursing-staff turnover (82%) runs well above the national median (45%)
- about 22% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | Not rated — CMS suppresses ratings for Special Focus Facilities |
| StaffingFrom payroll records (PBJ) | Not rated — CMS suppresses ratings for Special Focus Facilities |
| Quality measuresSelf-reported by the facility | Not rated — CMS suppresses ratings for Special Focus Facilities |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | Not rated — CMS suppresses ratings for Special Focus Facilities |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 16.9% | 15.6% | 15.4% | typical |
| Long-stay residents who lose too much weight | 4.6% | 7.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.5% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 14.0% | 5.9% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.6% | 3.5% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 18.0% | 18.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 24.6% | 21.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 93.9% | 94.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.3% | 5.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 26.6% | 20.7% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.3% | 14.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.9% | 1.4% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 83.9% | 78.1% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 26.9% | 22.9% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.3% | 12.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.45 | 1.78 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.98 | 1.80 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
54.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 79 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 58.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 60 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.56 therapist hours per resident per day in 2026Q1 — more than 86% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 54.6%CMS range 44.5–65.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.6%CMS range 6.9–14.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 58.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 56.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 61.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 85.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 6.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 3.8–12.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.07 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 134 beds and averages 111.2 residents a day — about 83% occupied, or roughly 23 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.56 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.06 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.14 hrs/resident/day on weekends vs 3.73 on weekdays — 16% thinner on weekends. RN hours go from 0.66 to 0.54 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 82% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
70 citations, most serious first. The 17 most serious are shown; the remaining 53 are one tap away and print in full.
- Immediate jeopardy · J2025-01-09 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with the resident's Responsible Party (RP), Medical Director and staff, the facility failed to notify the physician at the onset of pain and when the x-ray could not be completed stat (immediately) after Resident #1 had an unwitnessed fall on 11/17/24 (Sunday). The x-ray was not performed until 11/18/24 and the results indicated an acute nondisplaced (the bone does not break completely and there will be a crack on the bone) transverse (horizontal and perpendicular to the bone) left femur (thigh bone) fracture. The physician was not made aware of the fracture until 11/22/24 and was not notified the orthopedic consult ordered on 11/19/24 was scheduled for 11/26/24. The facility also failed to notify the physician when the resident's pain was not manageable on night shift (11/20/24 and 11/21/24). Failure to notify the physician delayed orthopedic medical management, care and treatment and put the resident at high risk for complications such as deep vein thrombosis, pneumonia,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-01-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and facility staff, Nurse Practitioner (NP), Medical Director, and Responsible Party (RP), and Orthopedic Surgeon interviews, the facility failed to protect a resident's right to be free of neglect as evidenced by the following: they failed to notify the physician at the onset of pain and when an x-ray could not be completed STAT (immediately) after Resident #1 had an unwitnessed fall on 11/17/24 and reported pain in her left hip. The x-ray was completed on 11/18/24 and revealed an acute nondisplaced (the bone does not break completely and there will be a crack on the bone) transverse (horizontal and perpendicular to the bone) left femur (thigh bone) fracture. The NP failed to communicate and collaborate with the Medical Director when the x-ray results were received on 11/18/24 and the facility failed to recognize the seriousness of the injury and identify the need for urgent orthopedic evaluation and surgical intervention. On 11/19/24 the NP ordered scheduled opioid medication for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-01-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with the Medical Director, the Nurse Practitioner (NP), Orthopedic Surgeon, Responsible Party (RP) and staff, the facility failed to recognize the seriousness of the injury Resident #1 sustained from a fall and identify the need for urgent orthopedic evaluation. Resident #1 reported pain in her left hip on 11/17/24 following a fall. A STAT (immediately) x-ray was ordered on Sunday 11/17/24, was not completed until 11/18/24, and revealed a nondisplaced (the bone does not break completely and there will be a crack on the bone) transverse (horizontal and perpendicular to the bone) left femur (thigh bone) fracture. On 11/19/24 the NP ordered scheduled opioid medication for increased pain and ordered an orthopedic consultation at the request of Resident #1's RP. The resident remained in the facility awaiting an orthopedics consultation scheduled for 11/26/24. The Medical Director was not aware of the fracture until he saw Resident #1 on 11/22/24 at which time he ordered the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-01-09 · tag F0714 — isolatedEnsure the physician properly assigns and delegates tasks to a physician assistant, nurse practitioner or clinical nurse specialist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff, Medical Director and Nurse Practitioner (NP) interviews, the NP failed to communicate and collaborate with the Medical Director when Resident #1 was diagnosed on [DATE] with an acute nondisplaced (the bone does not break completely and there will be a crack on the bone) transverse (horizontal and perpendicular to the bone) left femur (leg) fracture following an unwitnessed fall on 11/17/24. The NP did not consult with the Medical Director before making the decision the resident was probably not a surgical candidate and attempting to treat the resident in-house. Due to the lack of communication and coordination the Medical Director was not aware of the fracture until he saw Resident #1 on 11/22/24 at which time he ordered the resident to be sent to the emergency department if she could not be seen by the orthopedist that day. Resident #1 was seen by the orthopedist on 11/22/24 and was sent directly to the hospital and a left femur intramuscular nail surgery was performed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-11-01 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff and Nurse Practitioner (NP) interviews, the facility failed to implement a broad-based approach COVID-19 testing for staff and residents on 10/13/24 when residents tested positive for COVID-19 on two resident halls. The facility had been in outbreak status since 10/08/24 when a staff member tested positive and only residents/staff with symptoms, roommates of residents that tested positive and staff that requested or were symptomatic tested for COVID-19. Broad-based COVID-19 testing per the Centers for Disease Control and Prevention (CDC) guidance was not implemented until 10/23/24. Before broad-based testing was implemented on 10/23/24, a total of 4 staff members and 22 residents had tested positive for COVID-19. Results of the broad-based testing from 10/23/24 through 10/25/24 yielded one (1) staff member and 6 additional residents positive for COVID-19. In addition, 11of 14 staff members failed to wear surgical masks covering both their mouth and nose for source…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-09-13 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, Resident interviews as well as staff and Nurse Practitioner interviews, the facility failed to provide pain management during a painful dressing change procedure. Resident #136 had a chronic unstageable pressure ulcer on his left heel requiring regular dressing changes. During an ordered dressing change, Resident #136 was observed to exhibit signs of pain which included facial grimacing, increased breathing rate, shifting of position and verbal expressions of the dressing change procedure being painful and was not provided pain management. The deficient practice occurred in 1 of 4 residents reviewed for pressure ulcers (Resident #136).Findings included:Review of records revealed a hospital Discharge summary dated [DATE] which indicated that Resident #136 fell at home and fractured his left femoral neck (the part of the thigh bone that connects to the hip socket) and his right fifth metatarsal (a bone in the foot) and needed emergent surgery to repair the thigh bone fracture.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-09 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and Medical Director, Nurse Practitioner, Responsible Party and staff interviews, the facility failed to effectively intervene for complaints of pain, failed to provide thorough and ongoing pain assessments, and failed to effectively manage a resident's pain. This was for 1 of 1 resident reviewed for pain (Resident #1). Findings included: Resident #1 was admitted to the facility on [DATE] with diagnoses that included vascular dementia, muscle weakness, difficulty in walking, bradycardia (a condition where the heart beats too slowly) (initiated 11/12/24), traumatic brain injury (TBI) in 1999, history of a stroke, chronic obstructive pulmonary disease/asthma, and dysarthria (slurred speech). Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed that Resident #1 was severely cognitively impaired. She did not have any falls since the previous assessment, and there was no pain presence or pain medication regimen in place at the time of the review period. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-06 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and resident, staff, and Nurse Practitioner interviews, the facility failed to ensure physician orders for daily weights were implemented as prescribed for 3 of 3 residents reviewed with orders for daily weights (Residents #9, #11, and #12).Findings included:1. Record review revealed Resident #12 was originally admitted to the facility on [DATE], with diagnoses of Type 2 diabetes mellitus and congestive heart failure. A discharge Minimum Data Set assessment dated [DATE], documented Resident #12 as cognitively intact. Resident #12 was readmitted to the facility on [DATE]. Record review revealed Resident #12 had a physician's order initiated on 3/28/2026, directing staff to obtain a daily weight at 7:00 AM and to report to the physician if the resident experienced more than a two-pound weight increase for monitoring congestive heart failure. Resident #12 had an additional physician's order initiated 3/28/2026 for 20 milligrams of furosemide (diuretic) to be administered as two tablets by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-09 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews with staff, Interim Director of Nursing, Former Director of Nursing, Assistant Director of Nursing, Medical Director, Nurse Practitioner, Regional Director of Clinical Services, Director of Pharmacy Operations, Pharmacist, and Infectious Disease Physician, the facility failed to provide services to ensure the acquiring, dispensing, and administration of a medication for 3 of 7 sampled residents whose medications were reviewed (Resident #3, Resident #13, Resident #24). The facility failed to ensure uninterrupted access to prescribed antiretroviral medication for Resident #24. The facility failed to have a medication used to treat diabetes available for administration to Resident #3. The facility failed to have a nasal spray available on the correct medication cart for Resident #13.Findings included: 1. Documentation on a hospital Discharge summary dated [DATE] revealed Resident #24 had a prescription for Biktarvy filled by a local retail pharmacy before discharge and was to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-09 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews with staff, Nurse Practitioner, Medical Director, Pharmacist, Interim Director of Nursing, Assistant Director of Nursing, Pharmacy Operations manager and Infectious Disease Clinic Physician, the facility failed to prevent a significant medication error for 1 of 5 residents whose medications were reviewed (Resident #24). The facility failed to administer prescribed antiretroviral medication to Resident #24 when the initial supply was exhausted and for two subsequent scheduled administration times following delivery from the pharmacy. Findings included:Record review of a hospital Discharge summary dated [DATE] revealed Resident #24 had not received prescribed antiretroviral medications, resulting in an uncontrolled viral load and a CD4 count of less than 200. An uncontrolled viral load with a CD4 count below 200 indicates active damage to the immune system, placing the resident at high risk for opportunistic infections and progression to Acquired Immune Deficiency Syndrome…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff, Guardian, Nurse Practitioner, Infectious Disease Physician interviews, the facility failed to ensure Resident #24 attended a scheduled infectious disease clinic appointment as ordered, for 1 of 5 residents reviewed for professional standards of care (Resident #24). Findings included:Record review of a hospital Discharge summary dated [DATE] revealed Resident #24 was prescribed Biktarvy, an antiretroviral medication used to treat human immunodeficiency virus (HIV), filled by the hospital retail pharmacy prior to discharge, with instructions to closely follow up at the infectious disease clinic. The discharge summary further documented a follow-up appointment scheduled for 11/12/2025. Resident #24 was admitted to the facility on [DATE] with cumulative diagnoses including a mental health disorder and HIV infection. Physician's orders for Resident #24, dated 10/10/2025, directed administration of Biktarvy 50-200-25 milligrams, one tablet orally daily. Review of the care plan for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-09-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, the facility failed to: prevent cross-contamination of dishware during the operation of the dishwashing machine; ensure dietary staff's personal belongings were not stored in the food preparation area; maintain food service equipment clean and free from debris; and store dishware clean and dry. These deficient practices had the potential to affect residents residing in the facility.1. During the initial tour of the kitchen on 9/8/25 at 11:20 a.m., Dietary Staff #1 was observed wearing plastic gloves as she scraped the excess food debris and placed the dirty dishware on a dish rack in preparation for cleaning in the dishwashing machine. The Dietary Staff #1 crossed to the opposite side of the machine and removed a rack of clean glassware without removing the soiled gloves and washing her hands. She placed the rack of glassware onto a preparation table for use during the lunch tray line service. Dietary Staff #1 revealed she had been working at the facility for three days and had not received any training on cross-contamination. She was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-13 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and resident, family, ombudsman, and staff interviews, the facility failed to provide incontinence care (Resident #162), failed to assist with a meal (Resident #107and Resident #162), and failed to provide nail care and assistance with facial hair (Resident #85) to residents who were dependent on staff for assistance. This was for 3 of 13 residents reviewed for activities of daily living (ADL) (Residents #85, #107, #162). 1. a. Resident #162 was admitted to the facility on [DATE] and had cumulative diagnoses that included dementia, contracture of right and left hands, dysphagia, and aphasia. Resident #162's quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated she was non-verbal. The Staff Assessment of Cognition completed by staff indicated Resident #162 had short- and long-term memory problems and her Cognitive Skills for Daily Decision Making was severely impaired. Resident #162 had functional limitation in range of motion to one side of her upper extremity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations and resident and staff resident interviews, the facility failed to provide supervision for a resident who was assessed as requiring both supervision and use of a smoking apron to promote safety while smoking. This deficient practice occurred for 1 of 16 residents reviewed for accidents (Resident #7)The findings included:Resident #7 was admitted to the facility on [DATE] from a hospital. The resident's cumulative diagnoses included a history of a stroke with hemiplegia/hemiparesis (complete paralysis to partial weakness), and unspecified psychosis not due to a substance or known physiological condition.The resident's most recent Minimum Data Set (MDS) assessment was a quarterly assessment dated [DATE]. The assessment indicated Resident #7 had intact cognition. The MDS indicated Resident #7 had a functional impairment of range of motion on one side of his upper and lower extremities. The resident was reported as being independent with eating but required substantial to maximum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-13 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, resident, staff and physician interviews, the facility failed to maintain accurate medical records for a peripherally inserted central catheter (PICC) line dressing change (Resident #112), intravenous antibiotic medication (Residents #101), and for assessing and documenting blood sugars and the administration of insulin (Resident #82). This was for 3 of 3 resident reviewed for resident records (Resident #112, #101, and #82). Findings included: Resident #112 was admitted to the facility on [DATE] with a peripherally inserted central catheter line. An admission Minimum Data Set (MDS) assessment on 8/27/25 noted Resident #112 was cognitively intact. Review of physician orders revealed an 8/28/25 order for a peripherally inserted central catheter line dressing change on admission, then every 7 days on day shift and as needed. On 9/8/2025 at 12:02 PM an observation and interview with Resident #112 was conducted. Resident #112 was observed with a right upper arm peripherally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-13 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident, and staff interviews, the facility failed to document if the Covid-19 immunization was administered or if education was provided in the medical record regarding the benefits and potential side effects of the COVID-19 vaccines. This occurred for 3 of 5 residents reviewed for COVID-19 immunizations (Resident #15, Resident #53, and Resident #132). In addition, the facility was unable to provide evidence of Covid-19 immunization status or if education had been provided for 2 of 5 staff members (Staff #13 and Staff #14).The findings included:a. Resident #13 was admitted to the facility on [DATE]. A review of the admission Minimum Data Set assessment dated [DATE] revealed Resident #13 was severely cognitively impaired, and the Covid-19 immunization was not offered. A review of Resident #13's electronic medical record indicated the resident's family, who was unnamed, had refused the Covid-19 immunization on behalf of Resident #13. Further review revealed there was no information in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-13 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and staff, resident, and Physician Assistant interviews, the facility failed to assess a resident for the ability to self-administer medications for 1 of 1 resident reviewed for self-administering medications (Resident #82).The findings included:Resident #82 was admitted on [DATE] with diagnoses that included progressive supranuclear ophthalmalgia (a disease that makes a person unable to move their eyes at will in all directions, especially looking upward), type II diabetes, and cognitive communication deficit.Resident #82 had an active physician's order for Refresh Tears Solution; instill 1 drop in both eyes every 1 hour as needed for dry eye, ordered 5/29/25, and Systane Solution 0.4-0.3%; instill 1 drop in both eyes three times a day for eye lubricant, ordered 6/9/25.Resident #82's significant change Minimum Data Set (MDS) assessment dated [DATE] assessed him to be cognitively intact with supervision or touching assistance with personal hygiene. A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 53 citations
- Potential for harm · D2025-09-13 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interviews, the facility failed to provide a Centers for Medicare and Medicaid Services (CMS) Skilled Nursing Facility Advanced Beneficiary Notice (SNF-ABN) form 10555 prior to discharge from Medicare Part A skilled services for 2 of 3 residents reviewed for beneficiary protection notification review (Resident #28 and Resident #83).The findings included:1. Resident #28 was admitted to the facility and to Medicare Part A skilled services on 5/22/25.Resident #28's Medicare Part A skilled services ended on 7/2/25. She remained in the facility.Record review revealed there was no documentation Resident #28, or her Responsible Party (RP) were issued a SNF-ABN. During a phone interview with the previous facility Social Worker on 9/11/25 at 12:56 PM she stated it was her job to issue the SNF-ABN. She stated when a resident's Medicare Part A skilled services were about to end, she provided the SNF-ABN to either the resident if they were their own Responsible Party or to the family if they were still going to remain in the facility. The Social Worker did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-13 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and resident representative and staff interviews, the facility failed to maintain documentation of resolved grievances for 2 of 3 residents (Resident #121 and Resident #170) and evidence of the results of all grievances for 6 of 11 months reviewed (February 2025 to July 2025). Findings included: Review of the facility policy last reviewed on 3/8/24 titled Grievance Policy read in part: The facility must ensure that all written grievance decisions include the date the grievance was received, a summary statement of the resident's grievance, the steps taken to investigate the grievance, a summary of the pertinent finding or conclusions regarding the resident's concerns, a statement as to whether the grievance was confirmed or not confirmed, any corrective action taken by the facility, and the date the written decision was issued.Review of the current facility grievance log for November 2024 through present showed there were no grievances logged between 2/1/25 through 7/31/25.During a phone interview with the previous Social Worker (SW) on 9/11/25 at 12:56 PM who…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, and interviews with staff, family, Nurse Practitioner, Medical Director, and responsible party (RP), the facility failed to protect the residents' right to be from resident- to- resident sexual abuse when a cognitively intact male resident (Resident #5) touched a female resident's (Resident #160's) breasts without her consent and made sexually explicit statements to her that included talking about the size of his penis. In addition, Resident #178 who was a moderately impaired male resident touched a female (Resident #163) between her legs near her vaginal area without her consent. This was for 2 of 4 residents reviewed for resident-to-resident abuse (Resident #160 and Resident #163). The findings included: Resident #160 was admitted to the facility on [DATE]. with diagnoses that included depression and anxiety. A quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated that Resident #160's cognition was intact, she had no behaviors and was independent with using her wheelchair.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-13 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and record reviews, the facility failed to complete annual Minimum Data Set (MDS) assessments within the required 14-day timeframe after the Assessment Reference Date (ARD, the last day of the assessment look-back period) for 2 of 54 residents whose MDS assessments were reviewed (Resident #107 and Resident #126).The findings included: 1. Resident #107 was admitted to the facility on [DATE]. The resident's annual comprehensive Minimum Data Set (MDS) assessment had an Assessment Reference Date (ARD) of 7/30/25. This assessment was signed as completed by the facility's Registered Nurse (RN) MDS Coordinator on 9/3/25. An interview was conducted on 9/10/25 at 3:23 PM with the MDS Coordinator, who was later joined by MDS Nurse #2. During the interview, Resident #107's annual MDS with an ARD of 7/30/25 was reviewed. Upon inquiry, the MDS Coordinator confirmed Resident #107's annual MDS was completed on 9/3/25 and acknowledged this assessment was completed late. An interview was completed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-13 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and record reviews, the facility failed to complete significant change in status Minimum Data Set (MDS) assessments within the required 14-day timeframe after the Assessment Reference Date (ARD, the last day of the assessment look-back period) for 2 of 54 residents whose MDS assessments were reviewed (Resident #14 and Resident #158).The findings included: 1. Resident #14 was admitted to the facility on [DATE]. The resident's significant change in status Minimum Data Set (MDS) assessment had an Assessment Reference Date (ARD) of 6/26/25. This assessment was signed as completed on 8/18/25. An interview was conducted on 9/10/25 at 3:23 PM with the MDS Coordinator, who was later joined by MDS Nurse #2. During the interview, Resident #14's significant change in status MDS with an ARD of 6/26/25 was reviewed. Upon inquiry, the MDS Coordinator confirmed Resident #14's significant change in status MDS was completed on 8/18/25 and acknowledged this assessment was completed late. An interview was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-13 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and record reviews, the facility failed to accurately code Minimum Data Set (MDS) assessments in the areas of: 1) Activities of Daily Living (Resident #107); 2) Use of an antibiotic medication (Resident #8), and 3) Brief Interview for Mental Status (BIMS) and Pain assessment interview (Resident #48). This occurred for 3 of 54 residents whose MDS assessments were reviewed.The findings included: 1. Resident #107 was admitted to the facility on [DATE]. The resident's cumulative diagnoses included acute respiratory failure with hypoxia (an inadequate supply of oxygen to the tissues) and non-Alzheimer's dementia. The resident's care plan included the following areas of focus, in part:--Long term care: the resident requires assistance with Activities of Daily Living (ADL) related to advanced age, chronic health conditions and is a Hospice patient (Date Initiated: 2/5/25); --The resident is incontinent of bladder and bowels: inability to control bowel and bladder (Date Initiated: 2/5/25).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, Resident Representative, and staff interviews, the facility failed to implement a fall mat for fall precautions for 1 of 4 residents reviewed for accidents (Resident #126).The findings included: Resident #126 was readmitted to the facility on [DATE] with diagnoses including dementia and hypertension. The annual Minimum Data Set (MDS) assessment dated [DATE] assessed Resident #126 to be severely cognitively impaired. The MDS documented Resident #126 was dependent on staff for bed mobility. The MDS documented no falls since the previous quarterly MDS completed on 4/2/25. Care plans for Resident #126 last revised on 7/9/25 addressed Resident #126's potential for falling. Interventions included placing a fall mat on the floor on the left side of the bed. Resident #126 was observed on 9/8/25 at 12:03 PM. There was no fall mat on the floor on the left side of the bed. Resident #126 was positioned in the center of the bed, and the bed was in the low position. During the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-13 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident representative, and staff interviews, the facility failed to revise a care plan for 2 of 54 residents reviewed for care plans (Resident #158 and #28). The findings included: 1. Resident #158 was admitted to the facility 10/18/24 with diagnoses including diabetes and chronic lung disease. The significant change Minimum Data Set (MDS) assessment dated [DATE] documented Resident #158 was cognitively intact and had a condition or chronic disease that resulted in a life expectancy less than 6 months. The MDS documented Resident #158 received Hospice services. A. Review of Resident #158's medical record revealed a physician order dated 8/11/25 that changed Resident #158 full code status (full resuscitative efforts to be made in the event of cardiac arrest) to Do Not Resuscitate status (no resuscitative efforts to be provided in the event of cardiac arrest). This order was evident on Resident #158's face sheet in the electronic medical record.Review of the care plan revealed Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-13 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and resident and staff interviews, the facility failed to provide a record of an activity assessment and provide an ongoing resident centered activities program that included activities to meet the interests of a resident who did not participate in activities outside of his room for 1 of 1 resident reviewed for activities (Resident #3). Resident #3 was admitted to the facility on [DATE] with diagnoses which included hemiplegia and hemiparesis following cerebral infarction (stroke) affecting his right dominant side. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #3 was cognitively intact; and his activity preferences included books, music, animals, and being outside. Review of the care plan dated 6/20/25 revealed Resident #3 preferred to participate in self-directed activities such as reading books, watching television programs in his room. The interventions included review with the resident his self-directed preferences, as needed. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews, and record reviews, the facility failed to monitor a resident's vital signs and neurological status (referring to an evaluation of an individual's brain and nervous system functions) after sustaining an unwitnessed fall for 1 of 7 residents reviewed for the provision of care in accordance with professional standards (Resident #8). The findings included:Resident #8 was admitted to the facility on [DATE]. The resident's cumulative diagnoses included respiratory failure with hypoxia (an inadequate supply of oxygen to the tissues), generalized muscle weakness, unsteadiness on feet, and difficulty in walking.A quarterly Minimum Data Set (MDS) assessment dated [DATE] was reviewed for the resident. Resident #8 was assessed as having intact cognition.The resident's most recent Minimum Data Set (MDS) was a quarterly assessment dated [DATE]. The assessment reported that the resident was understood and could understand others with clear comprehension but did not provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-13 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and resident, staff and physician interviews, the facility failed to change a dressing for a peripherally inserted central catheter (PICC- is a type of longer intravenous catheter that goes into a larger vein close to the heart) line as ordered by the provider. The deficient practice occurred for 1 of 1 resident reviewed for parenteral/IV fluids (Resident #112). Findings included:Resident #112 was admitted to the facility on [DATE] with diagnoses of congestive heart failure, diabetes, chronic kidney disease, and cellulitis.Review of physician orders revealed an 8/27/25 order for meropenem (antibiotic) 1 gram intravenously three times a day for infection. An admission Minimum Data Set (MDS) assessment on 8/27/25 noted Resident #112 was cognitively intact. An admission care plan noted focus areas for congestive heart failure, chronic kidney disease, diabetes, falls, cellulitis, antibiotic therapy and central line care.Review of physician orders revealed an 8/28/25 order for a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and staff and family interviews, the facility: failed to obtain an order for oxygen administration (Resident #121 and Resident #131), failed to administer supplemental oxygen at the prescribed rate (Resident #13) and failed to post cautionary signage for oxygen in use (Resident #13). These practices affected 3 of 3 residents reviewed for respiratory services (Residents #121, #131 and #13). The findings included: Resident #131 was admitted to the facility on [DATE]. A review of Resident #131's diagnosis revealed a diagnosis of “other forms of dyspnea.” A quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #131 was cognitively intact. The resident was not documented as receiving oxygen during the assessment period. Resident #131's active care plan, last reviewed on 07/29/25, did not include a care plan for oxygen therapy. A review of Resident #131's August 2025 and September 2025 physician orders did not include an order for oxygen therapy. A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-13 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and resident, and staff interviews, the facility failed to provide sufficient nursing staff to provide activity of daily living (ADL) assistance to residents who required extensive to total care with toilet hygiene and eating (Resident #162). This affected 1 of 13 sampled residents. 1. a. Resident #162 was admitted to the facility on [DATE] and had cumulative diagnoses that included dementia, contracture of right and left hands, dysphagia, and aphasia. Resident #162's quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated she was barely/rarely understood and her cognitive skills were severely impaired. Resident #162 had functional limitation in range of motion to one side of her upper extremity and to both sides of lower extremities. She was dependent on staff for all ADLs and was always incontinent with bowel and bladder. Resident #162 also had a stage 4 pressure ulcer to her sacrum. An interview with the Ombudsman was conducted on 09/04/25 at 3:44 PM which stated she came to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-13 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and staff interviews, the facility failed to: discard expired medications on 1 of 3 medication carts observed (Medication Cart #1) and 1 of 2 Medication Rooms (Medication room [ROOM NUMBER]); Failed to remove loose and unsecured pills of various shapes, sizes and colors on 2 of 3 medication carts (Medication Cart #1 and Medication Cart #4); and failed to store medication in accordance with the manufacturer's storage instructions on 1 of 3 medication carts (Medication Cart #1). The findings included:1. An observation was conducted on 09/10/25 at 2:00pm of the Medication (Med) Cart #1 in the presence of Medication Aide (MA) #2. The observation revealed the following medications were stored on the med cart:a. One bubble-pack card containing four 0.4 milligrams (mg) tablets of nitroglycerin (a medication used to prevent and treat chest pain) with no resident identification.An interview was conducted with MA #2 on 09/10/25 at 2:00pm. When asked, MA #2 confirmed that the medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interviews, the facility failed to implement their infection control policy when they failed to dispose of a soiled brief left on a resident's nightstand after performing incontinence care for 1 of 18 residents reviewed for activities of daily living (Resident #84). The facility also failed to implement their infection control policy regarding handwashing while providing ostomy care for 1 of 2 residents reviewed for ostomies (Resident #9). In addition, the facility failed to implement their infection control policy regarding handwashing and enhanced barrier precautions while providing wound care for 1 of 4 residents reviewed for pressure ulcers (Resident #9). This deficient practice occurred for 2 of 15 staff members observed for infection control practices (Nurse #9 and Nurse Aide #11).The findings included:1. The infection prevention and control sub policy entitled #702 Regulated Medical Waste read in part: The Center maintains a current standard of practice regarding regulated medical waste. Regulated waste is defined as waste…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-13 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, the facility failed to include documentation in the medical record of education regarding the benefits and potential side effects of the Influenza and pneumococcal vaccines and failed to include documentation in the medical record for the acceptance or declination of the vaccinations for 3 of 5 residents reviewed for influenza and pneumonia vaccines (Resident #13, Resident #53, and Resident #132). The findings included: a. Resident #13 was admitted to the facility on [DATE]. A review of the admission Minimum Data Set assessment dated [DATE] revealed Resident #13 was severely cognitively impaired, and the Influenza and Pneumococcal vaccines were not offered. A review of Resident #13's electronic medical record indicated the resident's family had refused the influenza and pneumonia vaccines for Resident #13. There was no information in the medical record that indicated Resident #13, or her family, was provided education regarding the benefits and potential side effects…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff and Wound Nurse Practitioner (NP) interviews, the facility failed to obtain a treatment order for a suspected deep tissue injury when it was first observed which resulted in a delay in the initiation of treatment for 1 of 3 residents reviewed for pressure ulcers (Resident #5). The findings included: Resident #5 was admitted to the facility on [DATE] with diagnoses that included left total knee arthroplasty (surgical procedure to restore or repair a damaged joint) on 11/25/24, type 2 diabetes, chronic kidney disease, osteoarthritis, chronic pain, neuralgia (pain caused by damaged nerve), spondylosis with radiculopathy cervical region (spinal degeneration with nerve root compression of the bones and disks in the neck), hypertension, systemic inflammatory response syndrome (widespread inflammation in the body), hypothyroidism, neuromuscular disorder and obesity. The care plan dated 12/01/24 revealed the resident was at risk for pressure ulcers related to chronic health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0777 — isolatedProvide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and record review, the facility failed to: 1) Obtain a provider's order prior to requesting radiology testing (x-ray) be completed for a resident; and 2) Notify the Nurse Practitioner (NP) when the results of the x-ray revealing 4 rib fractures became available. This occurred for 1 of 3 residents (Resident #2) reviewed for accidents. The findings included: Resident #2 was admitted to the facility on [DATE] with cumulative diagnoses which included a history of stroke, generalized muscle weakness, and dementia. The resident's admission Minimum Data Set (MDS) dated [DATE] revealed she had severely impaired cognition. Resident #2 required set-up or clean-up assistance for eating, partial/moderate assistance for bed mobility and walking 10 feet; with substantial/maximum assistance for toileting, bathing, sit to stand, and chair to bed to chair transfers. Resident #2's electronic medical record (EMR) included a Fall Note dated 4/21/25 at 1:00 PM. This note reported Resident #2 had a fall to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and Administrator interview, the facility failed to report an allegation of neglect to the state agency for 1 of 1 residents reviewed for neglect (Resident #1). Findings included: The Administrator was notified on 1/3/25 at 8:48 AM of an allegation of neglect after Resident #1 sustained a fall on 11/17/24 and did not receive necessary care and services for a fracture. According to the Complaint Intake Unit (CIU), there was no evidence that an initial allegation report was submitted to the state agency until 1/6/25 at 2:15 PM. The Administrator was interviewed on 1/6/25 at 10:08 AM. He revealed that the initial allegation report was not sent to the state agency on 1/3/25 because all parties involved, including the state agency, were aware of the allegation, so he assumed it was not necessary.
- Potential for harm · Dcited before2025-01-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to ensure a medical record was accurate regarding post fall documentation. This was for 1 of 5 sampled residents whose medical record was reviewed for documentation (Resident #1). The findings included: Resident #1 was admitted to the facility on [DATE]. Review of a 72-hour post fall documentation note dated 11/17/24 at 11:21 AM and completed by Nurse #1 revealed that Resident #1 reported pain in her left hip when the responsible party (RP) arrived at the facility. Review of a 72-hour post fall documentation note dated 11/18/24 at 2:18 PM and completed by Nurse #2 revealed that Resident #1 had a nondisplaced fracture to the left femur and reported a pain level of 4 in the left hip. Review of a 72-hour post fall documentation note dated 11/18/24 at 11:43 PM and completed by the Night Nurse Supervisor revealed that it read the same information from Nurse #1's 72-hour post fall documentation note dated 11/17/24 at 11:21 AM for Resident #1. Review of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-11-01 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and staff interviews, the facility failed to have licensed nursing coverage 24 hours/day in the facility for 17 out of 120 days reviewed for staffing. The failure to have a licensed nurse in the facility at all times had a high likelihood of impacting every resident in the facility. The findings included: Review of the staffing data submitted by the facility through the CMS (Centers for Medicare and Medicaid Services) Payroll-Based Journal (PBJ) system for quarter 3 (April 1, 2024 through June 30, 2024) indicated there was no licensed nurse coverage 24 hours/day in the facility on 4/6/24, 4/5/24, 4/13/24, 4/14/24, 4/20/24, 4/21/24, 4/27/24, 4/28/24, 5/4/24, 5/5/24, 5/11/24, 5/12/24, 5/18/24, 5/19/24, 5/25/24, 5/26/24 and 5/27/24. The facility was unable to locate the Staff Schedule/Assignment Sheets, timecard reports or payroll reports to review for licensed nursing staff for April through June of 2024. During an interview with the Staff Development Coordinator (SDC) on 10/23/24, she stated she had been in the role of SDC, Infection Preventionist and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-01 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and staff interviews, the facility failed to provide Registered Nurse (RN) coverage at least 8 consecutive hours per day, 7 days per week for 17 out of 120 days reviewed for staffing. The findings included: Review of the staffing data submitted by the facility through the CMS (Centers for Medicare and Medicaid Services) Payroll-Based Journal (PBJ) system for quarter 3 (April 1, 2024 through June 30, 2024) indicated indicated there was no RN coverage for eight consecutive hours on 4/5/24, 4/6/24, 4/13/24, 4/14/24, 4/20/24, 4/21/24, 4/27/24, 4/28/24, 5/4/24, 5/5/24, 5/11/24, 5/12/24, 5/18/24, 5/19/24, 5/25/24, 5/26/24 and 5/27/24. The facility was unable to locate the Staff Schedule/Assignment Sheets, RN timecard reports, or payroll reports to review for the time period of April 1, 2024 through June 30, 2024. During an interview with the Staff Development Coordinator (SDC) on 10/23/24 at 11:14 AM, she stated she has been in the role of SDC, infection preventionist and the assistant director of nursing since the new company took over in June 2024. She stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-01 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews and record reviews, the facility failed to prevent a significant medication error when a nurse failed to administer insulin before a meal as scheduled as specified in the physician's order. This occurred for 1 of 1 sampled resident (Resident #25). The findings included: Resident #25 was admitted to the facility on [DATE]. Her diagnoses included, in part, diabetes mellitus and dementia. A review of the resident's physician's orders included the following: - Humalog Insulin Solution (Insulin Lispro) Inject as per sliding scale (where the dose of insulin administered was dependent on the resident's current blood glucose level): The sliding scale insulin was ordered to be administered before meals and at bedtime as follows: -If the blood glucose was 101 - 150 milligrams (mg)/deciliter (dL), give 2 unit of insulin. -If the blood glucose was 151 - 200 mg/dL, give 3 units of insulin. -If the blood glucose was 201 - 250 mg/dL, give 5 units of insulin. -If the blood glucose was 251…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and resident and staff interviews, the facility's interdisciplinary team failed to assess and document the ability of a resident to self-administer medications for 2 of 2 residents (Resident #6 and Resident #12) who were reviewed for medication self-administration. Findings included: 1. A review of the electronic health record revealed Resident #6 was admitted to the facility on [DATE]. A care plan dated 07/05/24 revealed Resident #6 did not have a care plan to address self-administration of medications. The quarterly Minimum Data Set assessment dated [DATE] revealed Resident #6 was cognitively intact. A review of physician orders dated 09/30/24 for Resident #6 revealed an order for Senna (a stool softener) Oral Tablet 8.6 milligrams (mg). Give 2 tablets by mouth at bedtime for constipation. There was no order discovered for Resident #6 to self-administer medications. Review of Resident #6's 10/20/24 Medication Administration Record (MAR) revealed Nurse #12 had signed off…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to complete a Significant Change in Status Minimum Data Set (MDS) assessment for 1 of 2 residents (Residents #15) reviewed for hospice services. Findings included: Resident #15 was admitted to the facility on [DATE] with diagnosis which included malignant neoplasm of the right lung. Resident #15 was admitted to Hospice Services on 4/16/24. A review of the MDS assessments revealed a Significant Change in Status MDS Assessment was not completed after Resident #15 was admitted to hospice services. During an interview on 10/24/24 at 10:35 a.m., the MDS Coordinator revealed she began working at the facility two months ago. She stated she was informed by the Regional MDS Consultant that the facility did not have a MDS Coordinator for over a year; instead, the facility utilized traveling MDS Nurses to complete the MDS' and different facility staff to conduct onsite interviews and observations. After a review of Resident #15's medical record, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and staff interviews, the facility failed to accurately code the minimum data set (MDS) assessments in the areas of falls (Resident #42), range of motion (Resident # 59) and failed to assess (Resident #69) and code the MDS assessment for cognition, mood, behavior, functional abilities, bowel and bladder continence, and oral/dental status. This was for 3 of 30 sampled residents reviewed for MDS accuracy. Findings included: 1. Resident #59 was admitted to the facility on [DATE] with the diagnosis which included: hemiplegia and hemiparesis following a cerebrovascular accident affecting the right dominant side and a right-hand contracture. Review of the annual minimum data set (MDS) assessment dated [DATE] indicated Resident #59 was severely, cognitively impaired and had no range of motion impairments of his upper or lower extremities. The review of the Occupational Therapy (OT) Discharge summary dated [DATE] recommended Resident #59 receive a Functional Maintenance Program for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and staff interviews, the facility failed to apply the right-hand grip splinting device as recommended by the occupational therapist for 1 of 1 sampled resident (Resident #59) with a contracture of his right hand. Findings included: Resident #59 was admitted to the facility on [DATE] with the diagnosis which included: hemiplegia and hemiparesis following a cerebrovascular accident affecting the right dominant side and a right-hand contracture. Review of the annual Minimum Data Set assessment dated [DATE] indicated Resident #59 was severely cognitively impaired and had no impairments of his upper or lower extremities. The care plan did not include Resident #59's right-hand contracture and the application of a splinting device. The review of the Occupational Therapy (OT) Discharge summary dated [DATE] recommended Resident #59 receive a Functional Maintenance Program for right wrist/hand/finger orthosis in place-using a right grip splint. Nursing education was provided. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff and Nurse Practitioner interviews, the facility failed to administer oxygen at the physician prescribed rate for 1 of 1 resident sampled for respiratory care (Resident #14). The findings included: Resident #14 was admitted to the facility on [DATE] with diagnoses which included hypoxemia (a low level of oxygen in the blood) and congestive heart failure. A review of Resident #14's quarterly Minimum Data Set (MDS), dated [DATE], revealed she was moderately cognitively impaired and was on oxygen therapy. A review of Resident #14's Physician Orders read, oxygen at 2 liters per minute via nasal cannula and was written on 09/25/24. A review of Resident #14's Care Plan, last revised on 10/14/24, indicated she was at risk for respiratory complications secondary to her supplemental oxygen requirement. Interventions included to administer oxygen as ordered. A review of Resident #14's vital signs revealed an oxygen saturation of 96% on 10/19/24 and 98% on 10/01/24. There were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on staff interviews and record review, the facility failed to maintain a complete medical record in the area of diagnoses for 1 of 5 residents (Resident #42) reviewed for unnecessary medications. The findings included: Resident #42 was admitted to the facility 6/14/24 following a fractured pelvis and septic shock resulting in generalized muscle weakness. Review of Resident #42's hospital discharge summary 5/22/24 showed diagnoses schizophrenia and post-traumatic stress disorder (PTSD). Review of Resident #42's electronic medical record cumulative diagnosis face sheet did not include schizophrenia or PTSD. During an interview with the Director of Nursing on 10/24/24 at 11:25 AM, she stated that all residents should have complete and accurate diagnoses in their charts. She stated the MDS Coordinators will be working close with the nursing staff to make sure all charts contain accurate and complete information going forward.
- Potential for harm · Dcited before2023-09-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with family, hospice nurse, and facility staff, the facility failed to treat terminal agitation in 1 of 1 (Resident #3) resident reviewed for hospice. The findings included: Resident #3 was admitted to the facility on [DATE] with diagnoses that included late onset Alzheimer's dementia. The resident's medical record included an order for hospice services dated 2/8/2023. Resident #3's discharge Minimum Data Set (MDS) dated [DATE] indicated the resident was severely cognitively impaired and required extensive assistance with activities of daily living and personal hygiene. During the assessment period she received pain medications, both scheduled and as needed. Resident #3 received hospice services during the assessment period. Resident #3's comprehensive care plan was last revised 5/6/2023 and included a focus for hospice services and experiencing a peaceful and dignified death. Interventions included coordinating with the hospice team to ensure residents experienced as little…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-05-25 · tag F0809 — failed to serve meals on a reasonable schedule — widespreadEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews with staff and the consultant Registered Dietitian (RD), and record review, the facility failed to provide a nourishing evening snack when more than 14 hours elapsed between the provision of a substantial evening meal and breakfast the following day for residents residing on 7 of 7 resident hallways (700 Hall, 200 Hall, 3200 Hall, 300 Hall, 400 Hall, 500 Hall and 600 Hall). The findings included: A review of the facility's Tray Delivery Schedule (updated 10/20/21) indicated the meal cart delivery times were scheduled as follows: --The meal cart for the 700 Hall was scheduled to be delivered at 5:00 PM for Dinner and at 8:00 AM for Breakfast (indicative of a 15-hour time span between the two meals). --The meal cart for the 200 Hall was scheduled to be delivered at 5:25 PM for Dinner and at 8:25 AM for Breakfast (indicative of a 15-hour time span between the two meals). --The meal cart for the 3200 Hall was scheduled to be delivered at 5:35 PM for Dinner and at 8:35 AM for Breakfast (indicative of a 15-hour time span between the two meals). --The meal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-05-25 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews with staff and the consultant Registered Dietitian (RD), and record reviews, the facility failed to: 1) Seal, label/date, and/or discard expired food items in 1 of 1 walk-in cooler; 2) Seal and label/date opened food items in 1 of 1 Dry Storage area; 3) Label/date opened food items stored in the kitchen preparation / cooking area; and 4) Label/date opened food items in 1 of 1 Nourishment Room observed (200 Hall). These practices had the potential to affect food served and distributed to all residents. The findings included: 1. An initial tour of the Dietary Department was conducted on 5/21/23 at 10:10 AM and a follow-up observation done with the Dietary Manager on 5/21/23 at 2:23 PM. Observations made of the walk-in cooler identified the following concerns: --A 1/2 (4-inch deep) steam table pan contained 3 plastic container bags piled 6-inches high (over the top of the pan). Both the steam table pan itself and contents of the 3 plastic bags were warm to the touch. The contents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-05-25 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, resident and staff interviews, the facility's Quality Assessment and Assurance (QAA) committee failed to maintain implemented procedures and monitor interventions the committee put into place following the recertification and complaint survey dated 6/21/2021 and 8/4/2022, and the complaint survey dated 10/11/2022. This was for nine deficiencies that were cited in the areas of resident rights (F550), formulate advanced directives (F578), safe/clean/homelike environment (F584), accuracy of assessments (F641), care plan timing and revision (F657), treatment and services to prevent/heal pressure ulcers (F686), free from unnecessary psychotropic medications and as needed use (F758), label and store drugs and biologicals (F761), and food procurement (F812). The nine areas were recited on the current recertification and complaint survey of 5/25/2023. The duplicate citations during two federal surveys of record demonstrate a pattern of the facility's inability to sustain an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-25 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews with residents and staff, the facility failed to ensure cigarettes were disposed of in a non-combustible container (courtyard), failed to properly label and store personal care equipment in shared bathroom (rooms [ROOM NUMBERS]); failed to repair the linoleum around the base of the toilet (room [ROOM NUMBER]); failed to maintain walls and baseboards in good repair (rooms 602, 605, 606, and 611); failed to repair loose fitting sink faucets (rooms [ROOM NUMBERS]); failed to maintain toilet paper holders in good repair (room [ROOM NUMBER] and 603); failed to maintain properly attached call bell wall sockets (room [ROOM NUMBER]); failed to maintain window blinds in good repair (room [ROOM NUMBER]); maintain night stand in good repair (room [ROOM NUMBER]). This occurred for a courtyard and 7 of 11 rooms reviewed for a clean, safe, and homelike environment. The findings included: 1. An observation was conducted on 5/24/2023 at 11:32 a.m. of the courtyard and it revealed greater…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-25 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and record reviews, the facility failed to offer the opportunity to be vaccinated with the Prevnar 20 (pneumococcal conjugate vaccine (PCV) 20) in accordance with nationally recognized standards for 4 of 5 residents reviewed for pneumococcal immunizations (Resident #58, #53, #70, and #3). Findings include: The Center for Disease Control and the Advisory Committee on Immunization Practices (ACIP) now recommends routine vaccination against pneumococcal infection for all adults aged 65 years or older and 19-64 with certain underlying medical conditions. Beginning June 8, 2021, for persons aged 65 years and older who have not previously received a pneumococcal conjugate vaccine or whose previous vaccination history is unknown, they should receive 1 dose of PCV15 or 1 dose of PCV20. Review of the facility's immunization policy last revised in 2019 stated that all residents would be offered a pneumococcal vaccine upon admission; brand unspecified. A. Record review revealed Resident #58 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-25 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff and resident interviews, the facility failed to promote dignity when, 1) a staff member transported a resident (Resident #84) into a public area with the back of their gown open, exposing the backside of the resident and 2) by not shaving a female resident's face (Resident #49) that was dependent on staff for activities of daily living (ADL) care needs. This occurred for 2 of 17 residents reviewed for Dignity and respect. The findings included: 1) Resident #84 was admitted to the facility on [DATE] with diagnoses that included congestive heart failure, atrial fibrillation, and a lack of coordination. A review of the quarterly Minimum Data Set assessment dated [DATE] revealed the Resident had no cognitive impairment and required extensive assistance of one staff member with dressing, personal hygiene, and dressing. A review of Resident #84's care plan for 5/4/2023 had a focused area for activities of daily living care needs that included assisting the Resident with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-25 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews and medical record reviews, the facility failed to invite a cognitively intact resident to participate in the planning of the resident's care for 2 of 4 residents (Resident #27 and Resident #55) reviewed for participation in care plans. The findings included: 1. Resident #27 was admitted to the facility on [DATE]. Diagnoses included, in part, hypertension and diabetes. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #27 had intact cognition. During an interview with Resident #27 on 5/22/23 at 11:02 AM, she stated she had not been invited to participate in care plan meetings but would participate in the care plan process if the facility invited her. She added staff had not updated her or involved her on any changes with her medications or treatments. MDS Nurse #3 was interviewed on 5/24/23 at 10:14 AM. She stated that typically, during the month of a resident's MDS assessment, she sent a care plan meeting invitation to the alert and oriented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-25 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, resident and staff interviews, the facility failed to accurately transcribe the Advance Directive of 1 of the 2 sampled residents reviewed (Resident #13). Findings included: Resident #13 was originally admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included: congestive heart failure, schizoaffective disorder, and bipolar disorder. The quarterly Minimum Data Set, dated [DATE] indicated Resident #13 was cognitively intact. The electronic medical records documented Resident #13's advance directive status as Full Code/CPR (cardiopulmonary resuscitation) on the clinical profile and basic information records. Also, included in the resident's electronic record was the Full Code Agreement signed by the resident's responsible representative on [DATE]. Resident #13's portable medical forms, maintained at the nurse's station in the Emergency Book consisted of Resident #13's face sheet which documented the resident's advance directive status as Full Code. The book…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-25 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #55 was admitted to the facility on [DATE]. Diagnoses included, in part, gastroesophageal reflux disease and coronary artery disease. On 9/28/22, the resident was seen at the facility by the dentist. The comprehensive examination note read, in part, Chief Complaint/Dental Concern: broken and missing teeth. The annual MDS assessment dated [DATE], and completed by MDS Nurse #3, revealed Resident #55 had no dental issues. An observation of Resident #55's mouth was completed with MDS Nurse #1 on 5/23/23 at 1:24 PM. During the observation, MDS Nurse #1 reported the resident had missing and broken teeth. On 5/24/23 at 10:06 AM, an interview was conducted with MDS Nurse #3. She verified she completed the MDS assessment dated [DATE]. She explained when she coded the dental section on the MDS, she looked in Resident #55's mouth before she coded dental status. When she looked in Resident #55's mouth she saw some cavities and missing teeth. She documented her observations on a paper copy of the MDS assessment,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-25 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and record reviews, the facility failed to develop a baseline care plan within 48 hours of the resident's admission for 2 of 16 newly admitted residents reviewed (Resident #39, Resident #87, and and Resident #98). The findings included: 1. Resident #39 was initially admitted to the facility on [DATE]. Her cumulative diagnoses included diabetes and malnutrition. Resident #39's electronic medical record (EMR) did not include a baseline care plan. On 5/23/23 at 1:25 PM, the facility's Director of Nursing (DON) confirmed Resident #39 did not have a baseline care plan. Further review of Resident #39's EMR revealed a comprehensive, individualized care plan was initiated on 9/6/22 (greater than 48 hours after admission to the facility). The resident's comprehensive care plan included the following areas of focus, in part: --The resident has a diagnosis of diabetes (Start Date 9/6/22); --The resident is at risk for nutritional decline due to a past medical history that included diabetes,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-25 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, resident and staff interviews, the facility failed to revise the care plan of 1 of 1 sampled resident (Resident #88) reviewed for range of motion and contractures. Findings included: Resident #88 was admitted to the facility on [DATE] with diagnoses which included cerebral infarction and flaccid hemiplegia affecting unspecified side. The annual minimum data set (MDS) dated [DATE] indicated Resident #88 had moderately impaired decision-making skills; unclear speech; and limited range of motion of the upper and lower extremities to one side of his body. The care plan dated 4/21/23 revealed Resident #88 was at risk for falls and injury related to weakness, impaired mobility, incontinence, potential side effects from medication, poor safety awareness and history of falls. Interventions included physical therapist to work with transfers and strengthening. The care plan was not revised to include Resident #88's right hand contractures. During an observation and resident interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff interviews, and the Wound Physician interview, the facility failed to follow a physician order for a wound dressing change for 1 of 4 (Resident #569) sample residents reviewed for pressure ulcers. The findings included: Resident #569 had an initial admission date of 1/16/23 and was re-admitted from the hospital to the facility on 2/3/23. His diagnoses included protein-calorie malnutrition and diabetes. Resident #569's most recent Minimum Data Set (MDS) was a quarterly assessment dated [DATE]. The MDS showed the resident was severely cognitively impaired and had one stage 4 pressure ulcer (a stage 4 pressure ulcer is a full tissue loss with exposed bone, tendon, or muscle). The MDS showed Resident #569 received hospice services. A review of Resident #569's most recent care plan, last reviewed on 5/18/23, included a focus area for pressure ulcer to right heel and a risk for nutritional decline. Interventions included remind to shift weight frequently, refer to wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-25 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, resident and staff interviews, the facility failed to consistently provide the functional management program recommended by the occupational therapist for 1 of 1 sampled resident (Resident #88) reviewed for contractures. Findings included: Resident #88 was admitted to the facility on [DATE] with the diagnoses which included cerebral infarction and flaccid hemiplegia affecting unspecified side. The annual minimum data set (MDS) dated [DATE] indicated Resident #88 had moderately, impaired decision-making skills; unclear speech; and limited range of motion of the upper and lower extremities to one side of his body. The care plan dated 4/21/23 revealed Resident #88 was at risk for falls and injury related to weakness, impaired mobility, incontinence, potential side effects from medication, poor safety awareness and history of falls. Interventions included physical therapist to work with transfers and strengthening. During an observation and resident interview on 5/21/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-25 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews with staff, the consultant pharmacist and Medical Director, and record reviews, the facility failed to limit the use of psychotropic medications (any drug that affects brain activities associated with mental processes and behavior) ordered on an as needed (PRN) basis to 14 days and/or indicate the duration for the PRN order to be extended beyond 14 days, when appropriate. This occurred for 1 of 5 residents (Resident #569) reviewed for unnecessary medications. The findings included: Resident #569 was admitted to the facility on [DATE] with re-entry from a hospital on 2/3/23. His cumulative diagnoses included senile degeneration of the brain. A review of the resident's electronic medical record (EMR) revealed his medication orders dated 2/3/23 included an order for 1 milligram (mg) lorazepam (an antianxiety medication) to be given as one tablet by mouth every 4 hours as needed (PRN) for anxiety. No stop or discontinue date was included in the resident's PRN order for the lorazepam. Lorazepam is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-25 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interviews and record review, the facility failed to secure medications for 1 of 1 resident (Resident #88) observed with medications at bedside. Findings included: Resident #88was admitted to the facility on [DATE]. Diagnoses included, in part, aphasia following cerebral infarction and diabetes. The yearly Minimum Data Set assessment dated [DATE] revealed Resident #40 had minimal impaired cognition. An observation of Resident #88's room was completed on 5/21/23 at 11:31 AM. The resident was alert and lying in bed. A bottle of Nystatin powder with his name on it was observed on the resident's bedside table. During an interview with Resident #88 on 5/21/23 at 11:35 AM, he indicated by nodding his head and using a thumbs up sign that the bottle belonged to him and that he used it occasionally when needed. During a record review performed on 5/21/23 there was no self-administer medication assessment found for Resident #88. Med Tech #1 was interviewed on 5/22/23 at 09:35 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-25 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interviews, interview with the Dental Practice Administrator, and record review, the facility failed to reschedule a follow up dental care appointment for recommended extractions for 1 of 3 residents (Resident #55) reviewed for dental services. Findings included: Resident #55 was admitted to the facility on [DATE]. Diagnosis included, in part, gastroesophageal reflux disease. On 9/28/22, the resident was seen at the facility by the dentist. The comprehensive examination note read, in part, Diagnosis: Unrestorable teeth, needs extractions-multiple root tips and teeth with advanced bone loss. Patient would like dentures . The note further recommended that prior authorization for dentures be obtained and that extractions were to be performed on the next regularly scheduled visit. A dental visit note dated 1/10/23 revealed Resident #55 was scheduled to be seen by the in-house dental provider for extractions; however, the resident had not felt well on the day of the visit and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-09-13 · tag F0850 — failed to provide social-work services — widespreadHire a qualified full-time social worker in a facility with more than 120 beds.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews, the facility failed to employ a full-time, qualified social worker. This had the potential to affect all residents. The facility census was 130 at the time of the survey.The findings included: An interview was conducted by phone with Social Worker (SW) #1 9/10/25 at 3:31 PM. SW #1 reported she was no longer employed by the facility and her last day at work was 8/15/25. An interview was conducted on 09/10/25 at 3:47 PM with the Administrator and she reported SW #1 left in August 2025. The Administrator reported the facility had not filled the position and the Social Work department assistant was not a qualified Social Worker. The Administrator reported the regional Social Worker was not qualified as a Social Worker. The Administrator explained that the [NAME] President of Operations had been assisting the Social Work department, and she was a qualified Social Worker. During an interview with the [NAME] President of Operations on 09/10/25 at 4:12 PM she explained that she was assisting the facility Social Work department, but she was not the full-time Social…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-09-13 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to notify the Resident Representative in writing of the reason for the unplanned transfer/discharge to the hospital and failed to provide the bed hold policy to the Resident Representative for 3 of 4 residents reviewed for hospitalizations (Resident #13, #97, and #2). Resident #13 was admitted to the facility 6/20/25. The admission Minimum Data Set assessment dated [DATE] documented Resident #13 was severely cognitively impaired. Resident #13 was discharged to the hospital 8/20/25 for a change in condition and readmitted to the facility 8/31/25. Review of the medical record revealed no documentation indicating a bed hold policy had been provided to Resident #13 or her Representative. Review of the medical record for Resident #13 revealed documentation for a notice of transfer form that had not been completed. The date for “mailed to representative” was blank. Resident #13's Representative was interviewed by phone on 9/12/25 at 1:07 PM. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-09-13 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and record reviews, the facility failed to complete quarterly Minimum Data Set (MDS) assessments within the required 14-day timeframe after the Assessment Reference Date (ARD, the last day of the assessment look-back period) for 8 of 54 residents whose MDS assessments were reviewed (Residents #31, #10, #92, #7, #109, #78, #52 and #85). 8. Resident #85 was admitted to the facility 9/8/23. Review of the medical record on 9/10/25 revealed the quarterly MDS assessment had an Assessment Reference Date (ARD) of 6/26/25. The assessment was signed as completed by the facility's Registered Nurse MDS coordinator on 8/15/25. An interview was conducted on 9/10/25 at 3:23 PM with the MDS Coordinator, who was later joined by MDS Nurse #2. During the interview, the nurses reported they were two months behind on completing MDS assessments when they started their positions at the facility and were still working towards catching up on the assessments. An interview was completed on 9/10/25 at 11:30 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-09-13 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and record review, the facility failed to submit a discharge Minimum Data Set (MDS) assessment within the required timeframe for 2 of 54 residents whose MDS assessments were reviewed (Resident #32 and Resident #13). 1 2. Resident #13 was admitted to the facility 6/20/25 and transferred to the hospital on 8/20/25. The discharge Minimum Data Set assessment dated [DATE] was marked as completed on 9/10/25. An interview was conducted on 9/10/25 at 3:23 PM with the MDS Coordinator, who was later joined by MDS Nurse #2. During the interview, the nurses reported they were two months behind on completing MDS assessments when they started their positions at the facility and were still working towards catching up on the assessments. An interview was completed on 9/10/25 at 11:30 AM with the facility's Administrator in the presence of the company's [NAME] President (VP) of Operations. During this interview, concerns were discussed related to the MDS assessment having been identified as completed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-09-13 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interviews, the facility failed to accurately report staffing for 5 of 5 daily posted sheets reviewed (5/1/25, 6/14/25, 7/4/25, 8/10/25, and 9/1/25).The findings included: The following posted nurse staffing sheets were reviewed: 5/1/25, 6/14/25, 7/4/25, 8/10/25, and 9/1/25.a. The posted nurse staffing sheet dated 5/1/25 indicated 5 Registered Nurses (RNs), 2 Licensed Practical Nurses (LPNs) and 5 Nursing Assistants (NAs) were working the day shift (7:00 AM to 3:00 PM). The nursing schedule had 2 RNs, 2 LPNs, and 11 NAs working that shift. The posted nurse staffing sheet indicated that 4 RNs and 3 LPNs were working the evening shift (3:00 PM to 11:00 PM). The nursing schedule had 1.5 RNs and 2.5 LPNs working that shift. The posted nurse staffing sheet indicated 2 RNs, 1.5 LPNs, and 5 NAs were working the night shift (11:00 PM to 7:00 AM). The schedule had 1 RN, 3 LPNs, and 10 NAs working that shift. b. The posted nurse staffing sheet dated 6/14/25 indicated 0.5 RN and 6.5 NAs were working day shift that date. The schedule showed 1 RN and 10 NAs were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-11-01 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews, the facility failed to maintain the walls in the residents' rooms in good repair for 8 of 11 sampled residents' rooms: 3206, 3217, 3222, 3251, 3242, 3243, 3214 and 3225. The findings included: a. An observation on 10/21/24 at 08:16 AM of room [ROOM NUMBER] revealed the wall behind the bed was excoriated (measuring approximately 24 inches). b. An observation on 10/21/24 at 08:30 AM of room [ROOM NUMBER] revealed the wall behind the bed had stripped paint. c. An observation on 10/21/24 at 08:38 AM of room [ROOM NUMBER] revealed that the wall behind the bed was extremely excoriated (measuring approximately 24 inches). d. An observation on 10/21/24 at 09:05 AM of room [ROOM NUMBER] revealed excoriation of walls behind the table located near the middle of the room. e. An observation on 10/21/24 at 09:40 AM of room [ROOM NUMBER] revealed wall next to bed in front of table with excoriation. f. An observation on 10/21/24 at 09:49 AM of room [ROOM NUMBER] revealed excoriated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-11-01 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, and interviews with the responsible party (RP) and Administrator, the facility failed to maintain documentation of the results of grievances reported by the RP for 1 of 1 sampled resident (Resident #190). Findings included: Resident #190 was admitted to the facility on [DATE]. Review of the clinical records indicated Resident #190 discharged from the facility on 3/24/24. On 10/25/24 at 9:54 a.m., a telephone interview was conducted with the RP of Resident #190. The RP revealed she had filed multiple grievances with the facility throughout the resident's stay at the facility concerning Resident #190's inadequate ADL (activities of daily living) care. She was unable to provide dates of any of the grievances' submissions. A review of the facility's grievance records revealed no grievance documentation available concerning Resident #190. During an interview on 10/25/24 at 11:33 a.m., the Administrator stated he searched every storage area in the facility but was unable to locate any of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$210,325 in federal fines across 3 penalties. 2 Medicare payment denials on record.
- $11,512 — penalty dated 2025-09-13
- $17,345 — penalty dated 2025-09-13
- $181,468 — penalty dated 2024-11-01
- Medicare payment denial — starting 2025-10-17 for 60 days
- Medicare payment denial — starting 2024-11-30 for 40 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BLUMENTHAL HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 06/01/2024 |
| WILSON, HORACE | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 06/01/2024 |
| DRAPER, RHONDA | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| JAMES, JADA | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| JOHNSON, CHRISTOPHER | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| KELLEY, TRAVISHA | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| MUSTAIN, BROOKE | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| RODRIGUEZ, CATHERINE | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| SHAW, VERA | Individual | CORPORATE OFFICER | — | since 06/01/2025 |
| SHAYO, JULIUS | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| SUMMER, MEGAN | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| CRUZ, LASARO | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/01/2024 |
| MAHER, CINDY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 06/01/2024 |
| IB MIMI 2022 FAMILY GRANTOR TRUST | Organization | TRUSTEE OF THE SNF; ADP OF THE SNF | — | since 06/01/2024 |
| BURTON, NOAH | Individual | TRUSTEE OF THE SNF | — | since 06/01/2024 |
| ELLENBOGEN, MOSS | Individual | TRUSTEE OF THE SNF | — | since 06/01/2024 |
| WEISS, HILLEL | Individual | TRUSTEE OF THE SNF | — | since 06/01/2024 |
| 3724 WIRELESS DRIVE LLC | Organization | ADP OF THE SNF | — | since 06/01/2024 |
| ACS PRO GLOBAL SOLUTIONS | Organization | ADP OF THE SNF | — | since 06/01/2024 |
| CYOP CYBER SECURITY LLC | Organization | ADP OF THE SNF | — | since 06/01/2024 |
| DIGACORE CONSULTING | Organization | ADP OF THE SNF | — | since 06/01/2024 |
| HEALTHCARE SERVICES GROUP INC | Organization | ADP OF THE SNF | — | since 06/01/2024 |
| IB MIMI 2022 FAMILY TRUST | Organization | ADP OF THE SNF | — | since 06/01/2024 |
| LIVE WELL PLUS LLC | Organization | ADP OF THE SNF | — | since 06/01/2024 |
| MEDICAL FACILITIES OF AMERICA ADMINISTRATIVE CONSULTING SERVICES LLC | Organization | ADP OF THE SNF | — | since 06/01/2024 |
| MEDLINE INDUSTRIES | Organization | ADP OF THE SNF | — | since 06/01/2024 |
| MFA CLINICAL CONSULTING LLC | Organization | ADP OF THE SNF | — | since 06/01/2024 |
| MFA HERITAGE CONSULTING LLC | Organization | ADP OF THE SNF | — | since 06/01/2024 |
| TURNING POINT CONSULTING LLC | Organization | ADP OF THE SNF | — | since 06/01/2024 |
| AHMED, TASRIF | Individual | ADP OF THE SNF | — | since 10/08/2025 |
CMS files one row per role, so the 32 rows in the source record cover these 30 parties — each is shown once here with every role it holds. Nothing is omitted.
14 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.6M paid to related parties — landlords or management companies under common ownership — equal to about 22% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NC
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the North Carolina Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 345006. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.