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Premier Living and Rehab Center

106 Cameron Street, Lake Waccamaw, NC 28450 · For profit - Individual · 127 certified beds · (910) 646-3132 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)5 immediate-jeopardy citations$383,791 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 5 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (56) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $383,791 in federal fines (most recent 2025-06-26)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
823 Jefferson St · (910) 642-6121 · Call to confirm hours
Pharmacy
108 E Old Highway 74 76 · (910) 646-3435 · Call to confirm hours
Grocery
126 E Old Highway 74 76 · (910) 646-7196 · Call to confirm hours
Park
101 Schley Ave · (601) 503-3804 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased20.4%15.6%15.4%worse
Long-stay residents who lose too much weight7.2%7.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.4%0.7%0.9%better
Long-stay residents with a urinary tract infection2.1%2.3%2.0%typical
Long-stay residents with depressive symptoms2.5%5.9%6.5%better
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury6.5%3.5%3.3%worse
Long-stay residents whose ability to walk worsened26.2%18.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication25.0%21.3%18.9%worse
Long-stay residents given the seasonal flu vaccine95.2%94.1%95.3%typical
Long-stay residents with pressure ulcers7.6%5.5%4.7%worse
Long-stay residents with worsening bladder/bowel control23.3%20.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table29.8%14.0%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.1%1.4%1.4%worse
Short-stay residents given the seasonal flu vaccine46.7%78.1%79.4%worse
Short-stay residents rehospitalized after admission7.6%22.9%22.6%better
Short-stay residents with an outpatient ER visit21.7%12.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.181.781.67better
Long-stay outpatient ER visits per 1,000 resident days1.901.801.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.8%U.S. median 10.7%
Went back to hospital
28.6%U.S. median 56.6%
Met the expected recovery
0.22U.S. median 0.31
Therapy hours / resident / day
0.02hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 28.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2026Q1 — more than 26% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 7.0–16.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge28.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge33.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge23.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified84.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened7.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.201.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.45
RN hours/ resident / day
0.89
LPN hours/ resident / day
2.27
Aide hours/ resident / day
3.60
Total nurse hours/ resident / day
0.31
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 127 beds and averages 67.4 residents a day — about 53% occupied, or roughly 60 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.60 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.27 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.28 hrs/resident/day on weekends vs 3.73 on weekdays — 12% thinner on weekends. RN hours go from 0.50 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

20
deficiencies at the latest standard inspection (2025-06-26)
29
at the previous standard inspection (2024-07-02)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

56 citations, most serious first. The 18 most serious are shown; the remaining 38 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2024-07-02 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff, resident, and Physician interviews, the facility failed to notify the physician that the scheduled medication gabapentin, a medication ordered for nerve pain that is not to be stopped abruptly, was not administered. Resident #51 was prescribed gabapentin 800 milligrams (mg) four times daily for nerve pain. Resident #51 missed a total of 21 doses of the medication from 5/8/24 through 5/13/24 and had complaints of constant pain up to a 10 (on a scale of 0 to 10 with the 10 being the worst pain possible), numbness in her legs, and spasms and the physician was not notified of this. Resident #46 was prescribed gabapentin 800 mg two times daily for nerve pain. The physician was not notified that Resident #46 missed 14 doses of the medication from 5/10/24 through 5/17/24 resulting in trouble sleeping, anxiety, irritability, nausea, and being unable to complete her normal routine due to pain in her legs. Additionally, the facility failed to notify the physician that 14 doses of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2024-07-02 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with resident, staff, Consultant Pharmacist, Pharmacy Quality Assurance Specialist, Psychiatrist, Physician, and Wound Clinic Physician, the facility failed to protect the residents' right to be free of neglect when the facility failed to obtain significant medications (Resident #51, Resident #46, and Resident #8), administer significant medications (Resident #269, Resident #51, Resident #46, Resident #419, Resident #39, Resident #32, Resident #10, Resident #50, and Resident #8), notify the physician that scheduled medication for nerve pain that was not to be stopped abruptly was not administered (Resident #51 and Resident #46), and provide effective pain management (Resident #51 and Resident #46). Resident #269 was administered 6 doses of haloperidol (antipsychotic medication) 20 milligrams (mg) instead of the ordered dosage of 2 tablets of 2 mg at bedtime and was not administered carvedilol (a medication used to treat heart failure, high blood pressure and chest pain) for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2024-07-02 · tag F0697 — failed to manage pain — pattern
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff, resident, Consultant Pharmacist, and Physician interview, the facility failed to provide effective pain management and manage symptoms of withdraw for 2 of 10 residents (Resident #51 and Resident #46) reviewed for pain management. Resident #51 was prescribed gabapentin 800 milligrams (mg) four times daily for nerve pain. The medication was not available to administer and resulted in a total of 21 doses of the prescribed medication not administered from 5/8/24 through 5/13/24. Resident #51 had complaints of constant pain at up to a 10 (on a scale of 0 to 10 with the 10 being the worst pain possible), numbness in her legs, and spasms. She was transferred to the Emergency Department (ED) per her request on 5/12/24 in the middle of the night where she was treated for acute pain with gabapentin and returned to the facility the same day. Resident #51 missed 3 more doses of gabapentin on 5/12/24 and returned to the ED that evening per her request for worsening muscle spasms. She was again…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · K2024-07-02 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff, resident, Consultant Pharmacist, Pharmacy Quality Assurance Specialist, and Physician interview, the facility failed to ensure scheduled medication was obtained and available for administration for 3 of 10 residents (Resident #51, Resident #46, and Resident #8) reviewed for medications. Resident #51 was prescribed gabapentin 800 milligrams (mg) four times daily for nerve pain. The medication was not obtained from the pharmacy and Resident #51 missed a total of 21 doses of the medication from 5/8/24 through 5/13/24. Resident #51 had complaints of constant pain up to a 10 (on a scale of 0 to 10 with the 10 being the worst pain possible), numbness in her legs, and spasms. She was transferred to the Emergency Department (ED) on 5/12/24 in the middle of the night after missing 14 doses of the medication. She was treated for acute pain with gabapentin and returned to the facility the same day. Resident #51 missed 3 more doses of gabapentin on 5/12/24 and returned to the ED that evening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2024-07-02 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 8. Resident #50 was admitted to the facility on [DATE]. Diagnoses included, in part, coronary artery disease, high blood pressure, chronic kidney disease, and congestive heart failure. The Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #50 was cognitively intact. A review of a physician's order written on 10/06/23 revealed give one tablet of Carvedilol (a medication to treat coronary artery disease) 12.5 milligrams twice daily and to hold medication for a heart rate less than 60 bpm or systolic blood pressure (SBP) less than 110 mg/Hg and administer with meals. A review of Resident #50's medication administration record (MAR) for May 2024 to administer the Carvedilol 12.5 milligrams revealed the following: 05/11/24 the blood pressure recording was 100/59 mm/Hg and the heart rate recording was 59 bpm at 9:00 AM and was signed off by Unit Manager #1 05/15/24 the blood pressure recording was 106/68 mm/Hg at 9:00 AM and was signed off by Nurse #9 05/26/24 the blood pressure recording was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-06-26 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and staff and Nurse Practitioner interviews the facility failed to protect a resident's right to be free from neglect when the Nurse Practitioner failed to provide a pain management treatment for a resident (Resident #62) who was reporting pain and demonstrating signs and symptoms of pain after he was assessed for pain on 03/17/25 and 06/16/25. This failure occurred for 1 of 1 resident reviewed for neglect. Findings included: This tag is cross referenced to: F697: Based on observations, record review, staff, and Nurse Practitioner and Physician interviews the facility failed to provide pain management to include medications or non-pharmacological interventions for a resident who was observed by the Nurse Practitioner, the Nursing Aides and Occupational Therapist Assistant to have signs and symptoms of pain. This was for 1 of 1 resident (Resident #62) reviewed for pain. An interview was conducted with the Nurse Practitioner on 06/25/25 at 9:05 AM. The Nurse Practitioner stated in hindsight she should have ordered something for Resident #62's pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-06-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, staff interviews, and Wound Care Physician interviews, the facility failed to obtain orders, and to provide treatment on admission for a Stage 2 pressure ulcer wound that progressed to an unstageable wound for 1 of 1 residents (Resident # 64) reviewed for pressure ulcers. Finding included: A review of Resident #64's hospital Discharge summary dated [DATE] revealed no order for treatment to the right and left buttock and no documentation regarding the condition of the resident's skin upon discharge. Resident #64 was admitted to the facility from the hospital on 3/7/25 with diagnoses which included aftercare following femur (the long thigh bone) fracture, anemia, multiple myeloma (a severe form of cancer), and history of stroke. A nursing admission progress note completed by Nurse #2 on 3/7/25 at 3:43 PM indicated the resident had Stage 2 pressure ulcers (partial thickness skin loss) to the bilateral buttocks. The admission progress note did not indicate that the physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-06-26 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff, Nurse Practitioner and Physician interviews, the facility failed to provide pain management to include medications or non-pharmacological interventions for a resident who was observed by the Nurse Practitioner, the Nursing Aides and Occupational Therapist Assistant to have signs and symptoms of pain. This was for 1 of 1 resident (Resident #62) reviewed for pain. Findings included: Resident #62 was admitted to the facility on [DATE]. Diagnoses included stroke with right side weakness, aphasia (loss of ability to express speech), cognition deficit, vascular dementia, contracture to right elbow, anxiety, and depression. The Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #62 was moderately cognitively impaired, exhibited no behaviors, and was coded as not receiving any scheduled or as needed pain medication. A review of Resident #62's care plan dated 02/06/25 revealed a plan of care was in place for at risk for alteration in musculoskeletal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-06-26 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to submit payroll data on the Payroll Based Journal (PBJ) report to the Centers for Medicare and Medicaid Services (CMS) for federal fiscal year Quarter 1 (October through December 2024) and Quarter 2 (January through March 2025). This was for 2 of 3 quarters reviewed. Findings included: A review of the PBJ Staffing Data Report for Quarter 1 for the reporting period October 1, 2024, through December 31, 2024, revealed that the staffing data report identified an area of concern triggered for failed to submit data for the quarter. A review of the PBJ Staffing Data Report for Quarter 2 January 1, 2025, through March 31,2025 revealed that the staffing data report identified an area of concern triggered for failed to submit data for the quarter. An interview was conducted with the Administrator on 6/24/25 at 10:00 AM. The Administrator stated she was responsible for submitting the payroll-based data on the PBJ report to CMS. The Administrator stated the last time she submitted data was November 2024. The Administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-06-26 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff and Nurse Practitioner interviews, the facility Quality Assurance and Performance Improvement (QAPI) committee failed to meet at least quarterly to fulfill the responsibilities of the committee to identify and correct deficient practices in the facility effectively for 2 quarters and failed to have the Medical Director attend the meeting for 1 quarter. This deficient practice was observed for 3 of 3 quarters reviewed and had the potential to impact all facility residents. Findings included: A review of the facility Quality Assurance and Performance Improvement Program (QAPI) policy last revised January 2025 revealed that the following individuals serve on the committee: Administrator or designee Director of Nursing (DON) Medical Director Infection Preventionist Representatives of the following departments as requested by the Administrator: pharmacy, Social Services, Activity Services, Environmental Services, Human Resources and medical records. The policy stated that the committee meets at least quarterly. A review of the facility QAPI meeting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-26 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff, Nurse Practitioner and Physician interviews the facility failed to 1.) follow the physician's order to obtain an x-ray of a resident's right wrist and lower arm due to swelling and signs and symptoms of pain and failed to acknowledge recommendations on the x-ray results for further diagnostic reviews indicating a fracture could not be excluded for Resident #62. 2.) provide a TLSO (thoraco-lumbo-sacral orthosis, a type of spinal brace that supports the spine from the thoracic region down to the sacrum. It is used to limit movement, provide support and stabilization to the spine, and promote healing after injury) which was ordered by the hospital following a T3 (third thoracic vertebra) compression fracture for a resident (Resident #38) who experienced a fall in the facility. 3.) administer the full course of antibiotic therapy prescribed to a resident (Resident #48) for the treatment of a urinary tract infection. This occurred for 3 of 3 residents reviewed for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-26 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the Consultant Pharmacist failed to identify and report a medication irregularity during the monthly medication regimen review. Resident #62 received the anticonvulsant medication Depakote 250 milligrams after the order was written for a gradual dose reduction and to discontinue after 14 days. Resident #62 received 25 additional tablets of Depakote and the wrong dose. There was no significant outcome. This occurred for 1 of 5 residents reviewed for medication administration. Findings included. Resident #62 was admitted to the facility on [DATE] with diagnoses including major depressive disorder. The Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #62 had moderately impaired cognition. He received anticonvulsant and antidepressant medications. A Psychiatrist's order dated 5/14/25 for Resident #62 revealed Depakote 250 milligrams (mg). Give one tablet by mouth twice a day for mood disorder. The Psychiatrist's note dated 5/29/25 for Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-26 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, the Psychiatrist, Nurse Practitioner, the Physician, and the dispensing pharmacy Quality Assurance Representative interviews, the facility failed to discontinue the anticonvulsant medication Depakote prescribed to a resident (Resident #62) for mood disorder. This resulted in the resident receiving 25 additional tablets of Depakote and the wrong dose. There was no significant outcome. This occurred for 1 of 5 residents reviewed for medication administration. Findings included. Resident #62 was admitted to the facility on [DATE] with diagnoses including major depressive disorder. The Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #62 had moderately impaired cognition. He received anticonvulsant and antidepressant medications. A Psychiatrist's order dated 5/14/25 for Resident #62 revealed Depakote 250 milligrams (mg). Give one tablet by mouth twice a day for mood disorder. The Psychiatrist's note dated 5/29/25 for Resident #62 revealed to start a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-26 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on manufacturer instructions, observations and staff interviews the facility failed to record an opened date on a multi-dose oral inhaler that had a shortened expiration date on 1 of 3 medication carts (300 hall) and to discard expired medications on 2 of 2 wound treatment carts (100/200 hall, 400/500 hall) and in 1 of 2 medication storage rooms (400/500 hall) and maintain a locked wound treatment cart (100/200 hall) that were reviewed for medication storage. Findings included. a.) An observation of the 300-hall medication cart on 6/23/25 at 1:00 PM revealed the following medications: Trelegy Ellipta oral inhaler 200 micrograms with no opened date. The manufacturer's instructions listed on the label read to discard 6 weeks after opening. During an interview on 06/23/25 at 1:03 PM Nurse #2 stated all nurses were responsible for checking the medication carts for expired medications. She indicated that she had not administered the Trelegy Ellipta inhaler today and had not checked for an expiration date. She stated the inhaler should have been labeled with a date when it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations and staff interviews, the facility failed to remove expired food items stored for use in the reach-in refrigerator, the dry storage room and the walk-in refrigerator, failed to remove dented cans that were in stock rotation stored for use in the dry storage room, and failed to maintain cold food temperatures at 41 degree Fahrenheit or less. This deficient practice had the potential to affect the food served to residents residing in the facility. Findings included: 1. An observation in the kitchen on 06/22/25 at 10:00 AM with the Dietary Aide revealed the following items were in the reach-in refrigerator: - an opened carton of honey thick tea with no opened date. - two cartons of honey thick tea with an open date of 05/29/25. - two cartons of thickened tea with an opened date of 05/19/25 and 05/29/25. The manufacturer label for the honey thick tea indicated the products were good for 10 days after they were opened if stored in the refrigerator. The manufacturer label for the thickened tea indicated the products were good for 7 days after they were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-26 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff interviews the facility failed to maintain accurate medical records by 1.) not documenting the administration of narcotic pain medications (Hydrocodone-Acetaminophen 5-325 milligrams (mg) and oxycodone 10 mgs) on the residents Medication Administration Record (MAR). 2.) not accurately documenting notification of the resident's responsible party and the physician of a pressure wound. This occurred for 2 of 5 residents reviewed for medication administration, pressure wounds, and medical record review (Resident #40, Resident #64). Findings included. 1.) Resident #40 was admitted to the facility on [DATE] with diagnoses including chronic pain. A physician's order for Resident #40 dated 9/20/24 with an end date of 11/15/24 read Hydrocodone/Acetaminophen 5-325 milligrams three times a day as needed for pain. The Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #40 was cognitively intact. He received scheduled and as needed opioid pain medications. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-26 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to ensure the Quality Assurance and Performance Improvement (QAPI) program established and implemented effective systems to monitor and evaluate action plans previously developed to correct identified deficiencies. This failure resulted in the facility being unable to sustain compliance at F686, F761, and F842. During the recertification and complaint investigation survey of 7/2/24 the facility failed to obtain and implement physician orders for treatment of pressure ulcers (F686), discard expired medications and record an opened date on medication (F761), and accurately document the administration of medications on the Medication Administration Record (MAR). During the revisit survey of 8/21/24 the facility again failed to record an opened date on medication (F761). On the current recertification and complaint investigation survey these identical deficient practices were repeated. The continued failure to sustain compliance during three federal surveys of record showed a pattern of the facility's inability to sustain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff and resident interviews, the facility failed to ensure resident's right to maintain dignity for 1 of 1 residents reviewed for dignity. Resident #35, a bedbound cognitively intact resident was transported to a physician appointment in a urine soiled brief, wearing a hospital gown rather than her personal clothing as was her preference and without her hair brushed. This resulted in the resident feeling bad and embarrassed. Findings included: Resident #35 was admitted on [DATE] with diagnosis of chronic pain, diabetes and muscle weakness. Review of Resident #35's significant change Minimum Data Set (MDS) assessment dated [DATE] revealed that resident was cognitively intact and exhibited no behaviors. Resident #35 required substantial/maximum assistance with toileting, was dependent for transfers and toileting, was incontinent of bowel and bladder and was non-ambulatory. Review of a grievance dated 3/10/25 filed by Resident #35 revealed that the resident reported she had an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 38 citations
  • Potential for harm · D2025-06-26 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #23 was admitted to the facility on [DATE] with diagnoses that included dementia, anxiety, anxiety disorder, and recurrent moderate depressive disorder. The physician's orders revealed an order dated 4/30/25 for the psychotropic medication Depakote tablet delayed release 125 mg. Give 1 tablet by mouth two times a day for generalized anxiety. The quarterly Minimum Data Set (MDS) for Resident #23 dated 5/10/25 revealed he was severely cognitively impaired and received an antidepressant on a regular basis. A review of Resident #23's electronic medical record (EMR) indicated no documentation that the resident representative was informed in advance of the risks or benefits of initiating Depakote. The Medication Administration Record (MAR) from 4/30/25 through 6/25/25 indicated Resident #23 was administered Depakote as ordered. An interview with the Director of Nursing (DON) on 6/24/25 at 2:00 PM. Revealed the facility had not been obtaining consent for psychotropic medications. The DON stated she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-26 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff, and Wound Care Physician interviews, the facility failed to notify the physician of pressure ulcers that were identified on admission and to notify the responsible party when a stage 2 pressure ulcer worsened to an unstageable pressure ulcer for 1 of 1 residents reviewed for pressure ulcers (Resident #64). Findings included: Resident #64 was admitted on [DATE]. A nursing admission progress note completed by Nurse #2 on 3/7/25 at 3:43 PM indicated the resident had Stage 2 pressure ulcers (partial thickness skin loss) to the bilateral buttocks. The admission progress note did not indicate that the physician was notified of the pressure ulcers. A review of the admission skin assessment dated [DATE] by Nurse #2 revealed that Resident #64 was noted with the following areas on the skin: - left buttock pressure ulcer 1 centimeter (cm) length with 2 cm width - right buttock pressure ulcer 2 cm length with 2 cm width The admission skin assessment did not indicate that the physician was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-26 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff, Wound Care Physician, and Nurse Practitioner interviews, the facility failed to implement an effective discharge plan by failing to inform the responsible party of a pressure wound and provide wound care instructions before discharging a resident home for 1 of 1 residents reviewed for discharge (Resident #64). Findings: Resident #64 was admitted on [DATE] with diagnosis which included femur fracture (a fracture of the long thigh bone), multiple myeloma (a cancer of the white blood cells), Covid, pneumonia and encephalopathy. A nursing admission progress note completed by Nurse #2 on 3/7/25 at 3:43 PM indicated Resident #64 was admitted with Stage 2 pressure ulcers to bilateral buttock. A care plan dated 3/7/25 indicated Resident #64's family preferred short term placement with a goal for resident to return home after completion of rehabilitation. The care plan indicated that Resident #64 will require 24 hour care upon discharge. Interventions indicated that the Social Worker…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-26 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #32 was admitted to the facility on [DATE]. Diagnoses included major joint replacement with right femur fracture. A progress note written on 04/11/25 by Nurse #10 revealed Resident #32 had a fall and an order was obtained to send Resident #32 to the emergency room for further evaluation. A nursing progress note written on 04/11/25 by Nurse #10 revealed Resident #32 was admitted to the hospital for right femur fracture. An admission summary note written by the Director of Nursing on 04/15/25 revealed that the resident arrived at the facility via Emergency Medical Services, had a right femur fracture and had an open reduction internal fixation (a type of surgical procedure used to repair a bone break or facture) done on 04/14/25. The Minimum Data Set (MDS) admission assessment dated [DATE] revealed Resident #32 was moderately cognitively impaired and she had no impairments to her lower extremities. An interview with Resident #32 on 06/22/25 at 1:10 PM revealed she had a right femur fracture in April…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-26 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff, the Registered Dietitian, Nurse Practitioner, and Physician interviews the facility failed to provide an enteral tube feeding (nutrition provided directly into the digestive system through a tube inserted through the nose, stomach, or small intestine) according to the physician's order. This occurred for 1 of 2 residents reviewed for nutrition (Resident #48). Findings included. Resident #48 was admitted to the facility on [DATE] with diagnoses including cerebral vascular accident, dysphagia (difficulty swallowing), and gastrostomy tube placement (tube placed into a surgically created opening in the stomach). A care plan dated 9/19/24 revealed Resident #48 required tube feedings. Interventions included to maintain adequate nutrition and hydration status and provide the diet as ordered. A physician's order dated 1/6/25 for Resident #48 revealed enteral feeding in the evening for nutrition. Infuse the fortified nutritional supplement at 55 milliliters (ml) per hour…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-02 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and staff interviews, the facility failed to implement their policy for enhanced barrier precautions and hand hygiene during wound care for 1 of 3 residents (Resident #66) whose wound care was observed. The facility also failed to implement an infection surveillance plan for monitoring and tracking infections in the facility to help prevent the development and transmission of communicable diseases and infections. This deficient practice had the potential to affect 70 of 70 residents in the facility. Findings included: 1. Review of the facility Enhanced Barrier Precautions policy documented enhanced barrier precautions (EBPs) are used as an infection prevention and control intervention to reduce the spread of multi-drug resistant organisms (MDROs) to residents. EBPs employ targeted gown and glove use during high contact resident care activities when contact precautions do not otherwise apply. Gloves and gown are applied prior to performing the high contact resident care activity (as opposed to before entering the room). Examples of high-contact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-02 · tag F0940 — failed to train staff — widespread
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to ensure all staff received training on dementia care, infection control policies and procedures and the elements of the Quality Assurance Performance Improvement (QAPI) program. This practice had the potential to affect all residents. Findings included: A review of the 2023 and 2024 annual education records from April 2023 to May 2024 provided by the facility revealed no documented evidence that dementia care, infection control training on policies and procedures and QAPI training were conducted for the staff. a. Medication Aide #5's personnel file was reviewed and revealed a date of hire of 11/8/2019. There was no documentation of dementia care, infection control and QAPI training in the personnel file. A phone interview was conducted on 7/1/2024 at 1:23 pm with Medication Aide #5. During the interview, Medication Aide #5 stated she was not able to recall having QAPI training since April 2023 and thought she had received some training on infection control and dementia care in the last year but was unable to recall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-02 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to submit a report of an allegation of neglect to Adult Protective Services (APS) and law enforcement within the required time frame for 4 of 4 residents (Resident #46, #51, #269 and #419) reviewed for neglect. The facility was officially notified of neglect on 06/13/24 at 2:15 PM when an immediate jeopardy template was issued. The facility did not notify APS or law enforcement within the required time frame following notification. Findings included: Review of the facility provided initial allegation report dated 06/14/24 regarding Residents #46, #51, #269, and #419 revealed no documentation of APS being notified and no record of law enforcement notification. During an annual recertification survey and complaint investigation, the facility was officially notified of neglect on 06/13/24 at 2:15 PM and an immediate jeopardy template was issued to the Administrator. The immediate jeopardy template was signed by the Administrator and the Administrator was verbally informed of the information regarding the situation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to complete the comprehensive Minimum Data Set (MDS) assessments within the required timeframe for 5 of 29 residents reviewed for MDS assessments (Resident #269, Resident #17, Resident #9, Resident #24 and Resident #16). Findings included: a. Resident #269 was admitted on [DATE]. Resident #269's admission Minimum Data Set (MDS) dated [DATE] was completed on 5/15/24. An interview was conducted with MDS Nurse #2 on 6/11/24 at 1:57 PM. MDS Nurse #2 stated she had been in training since she started in May taking online MDS courses to learn the requirements for the assessments. MDS Nurse #2 stated since she was still learning it was the Remote MDS Nurse that completed the assessments. MDS Nurse #2 stated she was told the MDS assessments were behind. An interview with the Administrator on 6/14/24 at 4:41 PM revealed there had been personnel changes in the role of MDS Nurse several times since she started in February. The Administrator stated she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to complete quarterly assessments within the required 14-day timeframe for 14 of 29 residents reviewed for quarterly MDS assessments. (Resident #20, Resident #36, Resident #51, Resident #22, Resident #38, Resident #61, Resident #63, Resident #5, Resident #21, Resident #47, Resident #7, Resident #14, Resident #26, and Resident #58). Findings included: a. Resident #20 was admitted on [DATE]. Resident #20's quarterly Minimum Data Set (MDS) assessment dated [DATE] was listed as in progress and was incomplete. b. Resident #36 was admitted to the facility on [DATE]. Resident #36's quarterly Minimum Data Set (MDS) assessment dated [DATE] was completed on 6/11/24. c. Resident #51 was admitted on [DATE]. Resident #51's quarterly Minimum Data Set (MDS) assessment dated [DATE] was completed on 6/4/24. d. Resident #22 was admitted on [DATE]. Resident #22's quarterly Minimum Data Set (MDS) assessment dated [DATE] was completed on 5/30/24. e. Resident #38 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessments for 3 of 26 residents reviewed (Resident #50, Resident #61, and Resident #8 ). Findings included: 1. Resident #50 was admitted to the facility on [DATE]. Diagnoses included peripheral vascular disease, and diabetic foot ulcer. Review of pharmacy consultant notes written on 01/22/24 and 02/15/24 revealed the resident had a diagnosis of diabetic foot infection and chronic inflammatory polyneuropathy. The Minimum Data Set (MDS) quarterly assessment dated [DATE] did not have Resident #50 coded as having a venous or arterial ulcer or as having a diabetic foot ulcer. Review of the care plan dated 03/08/24 revealed Resident #50 had a plan of care for diabetes mellitus with interventions to include inspect feet daily for open areas, sores, pressure areas, blisters, edema or redness; and a plan of care for potential pressure area related to decreased mobility and peripheral vascular disease with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Resident #52 was admitted to the facility on [DATE]. Diagnoses included, in part, dementia, seizures, syncope and chronic kidney disease. The Minimum Data Set (MDS) admission assessment dated [DATE] revealed Resident #52 was severely cognitively impaired and required assistance with activities of daily living and was occasionally incontinent of bladder and frequently incontinent of bowel. Resident #52's weight was recorded as 193 pounds and there were no nutritional approaches indicated. The care area assessment dated [DATE] indicated to initiate care plans in the following areas: activities of daily living, urinary incontinence, and nutritional status. Review of Resident #52's electronic medical record from admission on [DATE] through 06/19/24 revealed there were no care plans in place to address nutritional status, activities of daily living, or urinary incontinence. An interview was conducted on 06/14/24 at 4:00 PM with the Director of Nursing (DON). The DON stated she was not aware that care plans were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-02 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interviews, resident representative interviews, and staff interviews, the facility failed to ensure the resident and/or the responsible party was involved in the care planning process (Resident #61 and Resident #16), to revise a resident's care plan with new fall interventions (Resident #47), and to develop a care plan within 7 days after completion of the comprehensive assessment (Resident #319). This deficient practice affected 4 of 26 residents reviewed for care planning. Findings included: 1. a. Resident #61 was admitted to the facility on [DATE]. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #61 was cognitively intact. There was no documentation of the facility having a care plan meeting with Resident #61 or Resident #61's Representative in Resident #61's medical record. On 6/10/2024 at 2:00pm in an interview with Resident #61, he stated since his admission to the facility he had not had a care plan meeting with the different disciplines…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #419 was admitted to the facility most recently on 08/07/23. Diagnoses included, in part, a sacral stage 4 pressure ulcer, and hemiplegia and hemiparesis following a stroke (cerebral infarction) affecting his dominant right side. Review of a quarterly Minimum Data Set (MDS) assessment date 02/09/24 revealed Resident #419 had severely impaired cognition. Both upper and lower extremities on one side were impaired. He had one stage 4 pressure ulcer and one deep tissue injury that were not present on admission. He had received pressure ulcer care. The care plan for Resident #419 revised on 03/05/24 documented a focus area of antibiotic therapy. The goal was for the resident to be free of any discomfort or adverse side effects of antibiotic therapy through the review date. Interventions included administering antibiotic medication as ordered by the physician and to monitor and document any side effects, the effectiveness, and any signs of secondary infection related to the antibiotic therapy. 2a. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-02 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff, Registered Dietitian and Facility Physician interviews, the facility failed to obtain physician ordered weekly weights for 4 of 6 residents reviewed for nutrition and wound care evaluation (Resident #36, Resident #38, Resident #219, Resident #52) and failed to address a Registered Dietitian recommendation for a medication to stimulate appetite for 2 of 6 residents reviewed for nutrition (Resident #36, Resident #38). Findings included: 1. Resident # 36 was admitted on [DATE] with diagnoses which included dysphagia (difficulty swallowing), chronic obstructive pulmonary disease and diabetes. Resident # 36's electronic health record included a 2/8/24 physician order for weight on admission then weekly for 3 weeks (4 weights total); then monthly or as specified by the physician. Resident # 36's weight record contained the following: 2/9/2024 10:13 AM 118.7 pounds (lbs.) 2/16/2024 No weight recorded. 2/23/2024 No weight recorded. 3/3/2024 7:06 PM 121.0 lbs. A 3/12/24 Registered Dietitian…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-02 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure staff were trained and competent in the process to obtain medications from the pharmacy for 10 of 10 staff (Nurse #8, Nurse #9, Nurse #3, Nurse #6, Nurse #17, Nurse #16, Nurse #7, Unit Manager #1, Unit Manager #2, and the Director of Nursing) reviewed for pharmacy procedures for obtaining medications. Findings included: 1a. Resident #51 was admitted on [DATE]. Review of Resident #51's physician orders revealed an 11/21/23 order for gabapentin 800 milligrams (mg) 4 times per day for nerve pain. The May 2024 MAR indicated Resident #51's gabapentin was not administered as ordered from 5/8/24 through 5/13/24 due to the medication not being obtained from the pharmacy. An interview was conducted via phone on 6/13/24 at 5:12 PM with Nurse #8. Nurse #8 stated she was assigned to Resident #51 on 5/8/24 and 5/9/24. Nurse #8 indicated she did not know the process for obtaining medications from the pharmacy and had been informed by other nurses,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and staff interviews, the facility failed to schedule a Registered Nurse (RN) for at least eight consecutive hours per day seven days a week for 17 of 130 days reviewed for sufficient staffing ( 2/18/2024, 3/10/2024, 3/12/2024, 3/16/2024, 3/17/2024, 3/23/2024, 3/24/2024, 3/30/2024, 3/31/2024, 4/13/2024, 4/14/2024, 4/20/2024, 4/21/2024, 5/4/2024, 5/5/2024, 6/8/2024 and 6/9/2024). Finding included: The Payroll Based Journal (PBJ) report for the first quarter of 2024 (January, February, March) reported the facility without RN coverage for eight consecutive hours per day. A review of the daily census posting sheets for the months of February 2024 to June 9, 2024, reported a constant census greater than 60 residents in the facility and no RN coverage for eight consecutive hours for the following dates: 2/18/2024, 3/10/2024, 3/12/2024, 3/16/2024, 3/17/2024, 3/23/2024, 3/24/2024, 3/30/2024, 3/31/2024, 4/13/2024, 4/14/2024, 4/20/2024, 4/21/2024, 5/4/2024, 5/5/2024, 6/8/2024 and 6/9/2024. A review of the daily nursing staffing sheets for the months of February 2024 to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Resident #50 was admitted to the facility on [DATE]. Diagnoses included, in part, coronary artery disease, high blood pressure, chronic kidney disease, and congestive heart failure. A review of a physician's order written on 10/06/23 revealed give one tablet of Carvedilol (a medication to treat coronary artery disease) 12.5 milligrams twice daily and to hold medication for a heart rate less than 60 beats per minute (bpm) or systolic blood pressure (SBP) less than 110 milligrams per mercury (mg/Hg) and administer with meals. A review of Resident #50's medication administration record (MAR) for May 2024 to administer the Carvedilol 12.5 milligrams revealed the following: 05/11/24 the blood pressure recording was 100/59 mm/Hg and the heart rate recording was 59 bpm at 9:00 AM and was signed off by Unit Manager #1 05/15/24 the blood pressure recording was 106/68 mm/Hg at 9:00 AM and was signed off by Nurse #9 05/26/24 the blood pressure recording was 109/63 mm/Hg at 5:30 PM and was signed off by Unit Manager #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-02 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and Consultant Pharmacist, staff and Physician interviews the facility failed to limit an as needed (PRN) psychotropic medication to 14 days (Resident #18 and Resident #22), provide an appropriate diagnosis for an antipsychotic medication (Resident #269), and monitor for abnormal involuntary movements on a resident receiving an antipsychotic medication (Resident #47) for 4 of 5 residents reviewed for unnecessary medications. Findings included: 1. Resident #18 was admitted to the facility most recently on 06/23/23. Diagnoses included, in part, generalized anxiety disorder. Review of the physician orders for Resident #18 revealed the following order that started on 11/08/23: Ativan 0.5 mg (Milligram)-give one tablet by mouth every 6 hours as needed for anxiety or agitation. Review of the January 2024 MAR (Medication Administration Record) for Resident #18 revealed on 01/27/24 she had been administered PRN Ativan 0.5 mg that had a start date of 11/08/23. Review of the April 2024 MAR for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interviews, the facility failed to: discard 10 doses of COVID-19 vaccine and a bottle of senna syrup (a liquid laxative medication) that were expired in the South station medication room for 1 of 2 medication rooms reviewed. The facility failed to store an unopened bottle of eye drops in the refrigerator per manufacturer's instructions on the 400-hall medication cart. The facility failed to dispose of 4 bottles of expired eye drops and had an in use inhaler with no resident name, opened date or expiration date on the 200 Hall medication cart. The facility failed to label a tube of eye ointment with an opened and expiration date and failed to discard an expired bottle of atropine solution on the 300 Hall medication cart. This was for 3 of 3 medication carts observed for medication storage. Findings included: 1a. Observation of the South station medication room was conducted on 6/11/24 at 2:30 PM with Unit Manager #1 in attendance. The following expired medications were observed: 14 doses of COVID-19 vaccine were observed with a printed expiration date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff, Pharmacy Technician, and Consultant Pharmacist interviews the facility failed to accurately document on the Medication Administration Record (MAR) the administration of medications for 2 of 10 residents (Resident #10 and Resident #8) reviewed for medications. Findings included. 1. A physician's order dated 03/06/24 for Resident #10 revealed Tetrabenazine 25 milligrams (mg) oral tablets. Give 2 tablets by mouth in the morning for Tardive Dyskinesia. Review of the Medication Administration Record (MAR) dated May 2024 for Resident #10 revealed Tetrabenazine 25 mg oral tablets. Give 2 tablets by mouth daily at 9:00 AM was signed off as administered on the following dates and time. 05/14/24 at 9:00 AM 05/16/24 at 9:00 AM 05/19/24 at 9:00 AM 05/21/24 at 9:00 AM 05/22/24 at 9:00 AM 05/23/24 at 9:00 AM 05/29/24 at 9:00 AM Review of the Medication Administration Record (MAR) dated June 2024 for Resident #10 revealed Tetrabenazine 25 mg oral tablets. Give 2 tablets by mouth daily at 9:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-02 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff, and resident interviews, the facility failed to treat a resident (Resident #50) with dignity and respect when a nurse refused to leave the resident's room upon request and when the resident was not assisted out of the shower when requested. The resident expressed feelings of anger and frustration. This was for 1 of 1 resident reviewed for dignity. Findings included: Resident #50 was admitted to the facility on [DATE]. Diagnoses included, in part, right below the knee amputation with prothesis. The Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed resident was cognitively intact and demonstrated no behaviors. 1a. Review of an investigation report submitted to the Department of Health and Human Services (DHHS) on 02/21/24 for an abuse allegation on 02/15/24 indicated Resident #50 reported that the nurse on night shift (Nurse #12) hit his leg three times and was verbally aggressive towards him while attempting to give him his medication. No physical or mental injury…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-02 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to transmit the quarterly Minimum Data Set within the required time frame for 1 of 26 resident assessments reviewed (Resident #5). Findings included: Resident #5 was admitted into the facility on [DATE]. Resident #5's medical record revealed his quarterly Minimum Data Set, dated [DATE] was signed as completed on 04/15/24 with a transmission date of 06/11/24. An interview was conducted on 06/17/24 at 1:37 PM with the Minimum Data Set Coordinator. She stated she was aware that the quarterly Minimum Data Set for Resident #5 had not been transmitted within the designated time frame. She stated she knew Resident #5's MDS was transmitted late. An interview was conducted on 06/14/24 at 11:15 AM with the Administrator. She indicated that all Minimum Data Sets should be transmitted in a timely manner as required.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-02 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to develop an individualized person-centered baseline care plan within forty-eight hours of admission for 2 of 26 residents reviewed for care planning (Resident #16 and Resident #319). Findings included: 1. a. Resident #16 was admitted to the facility on [DATE] with diagnoses including stroke. The physician's orders dated 4/26/2024 included an order for rivaroxaban (an anticoagulant medication that prevents or break down blood clots) 20 milligrams(mg) via gastrostomy tube (G-Tube) in the evening for anticoagulation. Resident #16's April 2024 Medication Administration Record (MAR) recorded rivaroxaban 20 milligrams (mg) was administered 4/27/2024, 4/28/2024 and 4/29/2024. There was no individualized person-centered baseline care plan located in Resident #16's medical record for the 4/26/2024 admission. Nursing documentation dated 4/29/2024 at 8:25 p.m. reported Resident #16 was coughing up blood and bleeding profusely from the nose. Emergency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff and Nurse Practitioner (NP) interviews, the facility failed to assess, obtain physician orders for treatment, and communicate about the new pressure ulcer so assessments and treatments could be provided for 1 of 5 residents reviewed for pressure ulcers (Resident #119). Findings included: Resident #119's Hospital admission note dated 03/02/24 revealed resident with pressure ulcer of coccygeal region that was present on admission. Resident #119 was admitted from the hospital to the facility on [DATE]. The diagnoses included diabetes, congestive heart disease, end stage renal disease, atrial fibrillation, and hypertension. Review of the head-to-toe skin assessment for Resident #119 dated 04/04/24 done by Nurse #2, identified and documented a Sacrum - small, reddened area to bony prominence, pressure absorbent bandage in place. A nursing note dated 04/05/24 at 2:37 AM by Nurse #10 revealed Resident #119 admitted to facility via stretcher from hospital during day shift. Resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, resident and staff interviews, the facility failed to supervise a dependent resident (Resident #50) when he was left alone in the shower room on the shower chair and waited for staff to answer the call light and provide assistance for 1 of 7 residents reviewed for accidents. Findings included: Resident #50 was admitted to the facility on [DATE]. Diagnoses included right below the knee amputation with prothesis, coronary artery disease, high blood pressure, chronic kidney disease, and congestive heart failure. The Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed resident was cognitively intact and demonstrated no behaviors. He required supervision with one person physical assistance with transfers, had impairment one side to lower extremity, used a wheelchair and had limb prosthesis. Resident #50 required partial to moderate assistance with showering and bathing, lower body dressing below the waist, getting in and out of shower, and transferring from chair to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-02 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to ensure a physician visit occurred for a resident within 30 days from admission for 1 of 8 sampled residents reviewed for physician visits (Residents #48). Findings included: Resident #48 was admitted to the facility on [DATE]. Her diagnoses included congestive heart failure, dementia, depression, anxiety, pain, seizures, hallucinations, and edema. The quarterly Minimum Data Set (MDS) dated [DATE] indicated Resident #48 had moderate cognitive impairment. Review of Resident #48's Electronic Medical Record (EMR) revealed she was not seen by the attending physician. Review of Resident #48's EMR revealed she was seen by Nurse Practitioner (NP) on 05/14/24. An interview was conducted on 06/14/24 at 11:15 AM with the Administrator. She stated their past Medical Director (MD) was not personally visiting their facility as often as he should have. The Administrator the stated reason for switching MD companies, was for that reason, MD was not visiting on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-02 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to complete a performance review every 12 months for 1 of 5 nursing assistants (NAs) reviewed to ensure in-service education was designed to address the outcome of the performance reviews (Medication Aide #5). Findings included: Medication Aide #5's personnel file was reviewed and revealed a date of hire of 11/8/2019. The personnel file for Medication Aide #5 did not include evidence a performance review had been completed since the Medication Aide #5's date of hire. A phone interview was conducted on 7/1/2024 at 1:23 pm with Medication Aide #5. During the interview, Medication Aide #5 stated her annual performance evaluation was due in November 2023 and had not received a performance evaluation in the last year. A phone interview was conducted on 6/19/24 at 10:22 am with the Director of Nursing (DON). During the interview, the DON stated since starting at the facility in March 2024, she had not conducted a performance review for Medication Aide #5. The DON did not provide a reason as to why she had not conducted an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-02 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and hospice staff interviews the facility failed to maintain communication and coordination of services provided by hospice in the medical record complete with hospice admission documentation, hospice plan of care, and hospice visit notes in the facility's electronic medical record and failed to obtain physician orders for hospice services for 1 of 1 resident reviewed for hospice (Resident #48). Findings included: Resident #48 was admitted to the facility on [DATE] with diagnoses that included congestive heart failure, dementia, seizures, and edema. Review of Resident #48's admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #48 had moderate cognitive impairment. Resident #48 was coded as receiving Hospice services while a resident. A review of Resident #48's medical record revealed no evidence of the following: physician order for hospice services, hospice plan of care, facility hospice care plan, hospice certification statement, hospice nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-04-06 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews the facility failed to have a Registered Nurse (RN) scheduled for 8 consecutive hours a day for 3 of 92 days (08/07/22, 09/03/22, and 09/04/22) reviewed for staffing. This failure had the potential to affect all residents in the facility. Findings included. Review of the facility's Payroll Based Journal (PBJ) staffing data report for Quarter 4 of 2022 (July 1 - September 30, 2022) revealed 7 infraction dates of 07/09/22, 07/10/22, 08/07/22, 08/28/22, 09/03/22, 09/04/22, and 09/25/22 when there was no RN coverage in the facility. During an interview on 04/05/23 at 09:00 AM the Administrator stated of the 7 infraction dates listed on the PBJ report she could verify through timecard reports that there was an RN on duty for 8 consecutive hours on 07/09/22, 07/10/22, 08/28/22, and 09/25/22 but stated she could not confirm RN coverage for 8 hours on the infraction dates of 08/07/22, 09/03/22, and 09/04/22. A review of the facility Timecard Report revealed on 07/09/22, 07/10/22, 08/28/22, and 09/25/22 there was RN coverage in the facility for 8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-06 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to complete the annual Minimum Data Set (MDS) assessments within the required timeframe for 5 of 5 residents reviewed for annual MDS assessments (Resident #39, Resident #4, Resident #19, Resident #34 and Resident #7) Findings included: a. Resident #39 was admitted to the facility on [DATE]. Resident #39's 2/28/23 annual Minimum Data Set (MDS) assessment was listed as in process. Assessment was not completed. b. Resident #4 was admitted to the facility on [DATE]. Resident #4's 3/6/23 annual MDS assessment was listed as in process. Assessment was not completed. c. Resident #19 was admitted to the facility on [DATE]. Resident #19's 2/1/23 annual MDS had a completion date of 3/10/23. d. Resident #34 was admitted to the facility on [DATE]. Resident #34's 2/11/23 annual MDS was completed on 3/23/23. e. Resident #7 was admitted to the facility on [DATE]. Resident #7's 1/21/23 annual MDS was completed on 3/7/23. Interview with the Administrator on 4/04/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-06 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to complete quarterly assessments within the required 14-day timeframe for 6 of 6 residents reviewed for MDS assessments. (Resident #15, Resident #21, Resident #10, Resident #40, Resident #35, and Resident #17). Findings included: a. Resident #15 was admitted to the facility on [DATE]. Resident #15's 2/13/23 quarterly MDS assessment was completed on 3/9/23. b. Resident #21 was admitted to the facility on [DATE]. Resident #21's 2/22/23 quarterly MDS was completed on 3/16/23. c. Resident #10 was admitted to the facility on [DATE]. Resident #10's 2/18/23 quarterly MDS was completed on 3/9/23. d. Resident #40 was admitted to the facility on [DATE]. Resident #40's 2/24/23 quarterly MDS was completed on 3/27/23. e. Resident #35 was admitted to the facility on [DATE]. Resident #35's 2/12/23 quarterly MDS was completed on 3/9/23. f. Resident #17 was admitted to the facility on [DATE]. Resident #17's 1/31/23 quarterly MDS was completed on 2/22/23. Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-06 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview the facility failed to code the Minimum Data Set (MDS) assessment accurately in the area of Level II Preadmission Screening and Resident Review (PASARR) for 3 of 3 residents (Resident #15, Resident #7, and Resident #3) reviewed for PASARR. Findings included: 1. Resident #15 was admitted to the facility 9/29/17 with diagnoses which included major depressive disorder and anxiety. Record review indicated Resident #15 had a level II Preadmission Screening and Resident Review (PASARR), indicating serious mental illness evaluation on 8/16/18. Resident #15's 11/13/22 annual Minimum Data Set (MDS) indicated a No response to the question which asked if Resident #15 had been evaluated by a Level II PASARR and determined to have serious mental illness and/or intellectual disability or a related condition. Interview with the Director of Nursing (DON) on 4/05/23 at 2:57 PM revealed she was responsible for completing the MDS assessments for all residents since the MDS Nurse left several months ago. The DON stated some of the questions in the MDS are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-06 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility's Quality Assessment and Assurance (QAA) Committee failed to maintain implemented procedures and monitoring interventions the committee put into place following a COVID-19 Focused Infection Control survey and complaint investigation survey on 01/06/2021. The failure was for one deficiency that was cited for Resident Assessment (F641) and was subsequently recited on the current recertification and complaint investigation survey of 04/06/2023. The repeat deficiency during two federal surveys of record showed a pattern of the facility's inability to sustain an effective QA program. The findings included: This tag is cross referenced to F 641: Based on record review and staff interview the facility failed to code the Minimum Data Set (MDS) assessment accurately in the area of Level II Preadmission Screening and Resident Review (PASARR) for 3 of 3 residents (Resident #15, Resident #7, and Resident #3) reviewed for PASARR. During the COVID-19 Focused Infection Control Survey and Complaint investigation on 01/06/2021 the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-06 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to administer the influenza vaccine during the 2022-2023 season after informed consent was obtained for 2 of 5 residents reviewed for influenza vaccinations (Resident #248 and Resident #44) and failed to administer the pneumococcal vaccination after obtaining informed consent for 1 of 5 residents reviewed for pneumococcal vaccinations (Resident #248). Findings included: 1.Resident #248 was admitted on to the facility on 3/13/23. A review of Resident #248's medical record revealed the 2022-2023 Influenza Consent Form indicated consent to receiving the influenza immunization for the annual season of October 1, 2022-March 31,2023 was signed by the resident's responsible party on 3/10/23. A review of Resident #248's medical record revealed the facility Pneumococcal Consent Form indicated consent given to receive the pneumococcal vaccination was signed by the resident's responsible party on 3/10/23. A review of Resident #248's physician orders revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-06-26 · tag F0637 — pattern
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to complete the required Significant Change in Status Assessment (SCSA) for 1 of 19 residents (Resident #32) reviewed for assessments. Resident #32 required a SCSA due to changes in activities of daily living (ADL). Findings included: Resident #32 was admitted to the facility on [DATE]. Diagnoses included major joint replacement with right femur fracture. The Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #32 was moderately cognitively impaired and required extensive assistance with two staff physical assistance with bed mobility, supervision with one staff physical assistance with transfers, and eating, and extensive assistance with one staff physical assistance with toileting. Resident #32 used a wheelchair, had no impairments and was always incontinent of bowel and bladder. A progress note written on 04/11/25 by Nurse #10 revealed Resident #32 had a fall and an order was obtained to send Resident #32 to the emergency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · No revisit needed
  • No harm found · Bcited before2025-06-26 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, staff and Nurse Practitioner interviews the facility failed to develop a comprehensive person-centered care plan for the focus area of hospice in the intial care plan for 1 of 19 residents (Resident # 4) reviewed for comprehensive care plans. Findings included: Resident # 4 was admitted on [DATE] with diagnosis of hypertensive heart disease with congestive heart failure. A review of Resident #4's census information in the electronic health record revealed that the resident was admitted on [DATE] on hospice services. Review of Resident #4's admission Minimum Data Set (MDS) dated [DATE] indicated hospice while a resident was coded No. Review of Resident #4's care plan revealed that a hospice care plan was added to the care plan on 5/26/25. The hospice care plan dated 5/26/25 indicated Resident #4 received Hospice services due to terminal prognosis with diagnosis of hypertensive heart disease with heart failure. Interventions included: give resident/family a working knowledge of diagnosis,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · No revisit needed
  • No harm found · Bcited before2023-04-06 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to accurately document on the Medication Administration Record (MAR) for 1 of 19 residents (Resident # 34). Findings included: Resident #34 was admitted to the facility on [DATE] with diagnoses to include hypertension (HTN) and bradycardia (heart rate that is too slow; less than 60 beats per minute). Review of the electronic medical record (EMR) for Resident #34 revealed a physician's order dated 04/03/2021 to give amlodipine besylate tablet 10 milligrams (mg) by mouth one time a day for HTN, hold for Systolic blood pressure of less than 100 or heart rate less than 60. 1. Review of Resident #34's Medication Administration Record (MAR) for February 2023 revealed: a. 2/9/23 Medication Aide (MA) #1's initials, and a check mark (indicating the amlodipine medication was given) and the resident's pulse was recorded as 56 beats per minute. b. 2/10/23 MA#1's initials, a check mark (indicating the amlodipine medication was given) and the resident's pulse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$383,791 in federal fines across 2 penalties. 2 Medicare payment denials on record.

  • $116,751 — penalty dated 2025-06-26
  • $267,040 — penalty dated 2024-07-02
  • Medicare payment denial — starting 2025-07-25 for 21 days
  • Medicare payment denial — starting 2024-08-01 for 45 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.3M
Net patient revenuemost recent cost report
-12.0%
Operating marginrevenue minus expenses
$106K
Related-party expense1% of expenses
Who pays — share of resident-days
Medicaid 60%Medicare 9%Other / private 31%

This home reported $106K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$347per resident / day
operating cost
$10,560per month
≈ monthly operating cost
$310per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NC

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the North Carolina Medicaid page.

Typical monthly cost in North Carolina
$9,733/mo
Nursing home (semi-private)
$10,798/mo
Nursing home (private)
$6,496/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 345185. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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