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Perry Creek Health and Rehabilitation Center

5201 Clarks Fork Drive NW, Raleigh, NC 27616 · For profit - Limited Liability company · 132 certified beds · (919) 872-7033 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent Feb 2025Resident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)5 immediate-jeopardy citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$326,170 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Feb 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 5 immediate-jeopardy problems — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (85) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $326,170 in federal fines (most recent 2025-02-24)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (64%) runs well above the national median (45%)
  • about 20% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
7900 Old Wake Forest Rd · (919) 790-9689 · Call to confirm hours
Pharmacy
8900 Capital Blvd · (919) 790-7694 · Call to confirm hours
Grocery
Food Lion1.4 mi
7440 Louisburg Rd · (919) 875-1394 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
4630 Paragon Park Rd · (984) 232-8821

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2025-04, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

CMS has published no overall rating for this home since 2025-04 — most often because it is a Special Focus Facility, whose rating CMS withholds. The line above is where the record stops; we do not carry the last star forward, and it is not this home’s rating today.

Overall ratingnot rated now
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased14.2%15.6%15.4%typical
Long-stay residents who lose too much weight13.9%7.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.2%0.7%0.9%better
Long-stay residents with a urinary tract infection1.3%2.3%2.0%better
Long-stay residents with depressive symptoms19.9%5.9%6.5%worse
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.3%3.5%3.3%better
Long-stay residents whose ability to walk worsened11.4%18.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication10.4%21.3%18.9%better
Long-stay residents given the seasonal flu vaccine82.5%94.1%95.3%worse
Long-stay residents with pressure ulcers5.8%5.5%4.7%worse
Long-stay residents with worsening bladder/bowel control31.4%20.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table24.8%14.0%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.1%1.4%1.4%worse
Short-stay residents given the seasonal flu vaccine86.8%78.1%79.4%typical
Short-stay residents rehospitalized after admission27.2%22.9%22.6%worse
Short-stay residents with an outpatient ER visit19.5%12.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.331.781.67better
Long-stay outpatient ER visits per 1,000 resident days2.251.801.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 54 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

46.4%U.S. median 51.5%
Got home and stayed home
10.9%U.S. median 10.7%
Went back to hospital
54.7%U.S. median 56.6%
Met the expected recovery
0.51U.S. median 0.31
Therapy hours / resident / day
0.26hours / resident / day
Physical therapy
0.20hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 54.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 64 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.51 therapist hours per resident per day in 2026Q1 — more than 82% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 38% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF46.4%CMS range 35.7–58.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 7.4–15.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge54.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge59.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge45.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified79.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting73.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge96.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.6%CMS range 4.3–12.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.001.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.54
RN hours/ resident / day
1.06
LPN hours/ resident / day
2.06
Aide hours/ resident / day
3.67
Total nurse hours/ resident / day
0.39
RN hoursweekends
63.7%
Total nursing turnover
63.6%
RN turnover

How full it usually is: this home is certified for 132 beds and averages 123.9 residents a day — about 94% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.67 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.54 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.06 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.13 hrs/resident/day on weekends vs 3.88 on weekdays — 19% thinner on weekends. RN hours go from 0.60 to 0.39 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 64% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

3
deficiencies at the latest standard inspection (2026-02-12)
6
at the previous standard inspection (2025-08-20)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

85 citations, most serious first. The 21 most serious are shown; the remaining 64 are one tap away and print in full.

  • Immediate jeopardy · J2025-02-24 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and staff and Medical Director interviews, the facility failed to ensure nursing staff were competent in following manufacturer's guidelines for cleaning and disinfecting a shared glucometer when Nurse #1 was observed not disinfecting a shared glucometer (Resident #35). Also, Medication Aide #1 (an agency staff member) failed to clean and disinfect an individually assigned glucometer using the approved disinfectant wipes according to manufacturer's recommendations for Resident #32 who was observed having a blood glucose level checked. This occurred for 2 of 7 nursing staff members (Nurse #1 and Medication Aide #1) reviewed for competency. Immediate jeopardy began on 2/17/25 when Nurse #1 failed to demonstrate competency through her failure to disinfect a shared glucometer per manufacturer's instructions. Immediate jeopardy was removed on 2/19/25 when the facility implemented an acceptable credible allegation of immediate jeopardy removal. The facility will remain out of compliance at a lower scope and severity level of D (no actual harm with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-02-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and staff interview, the facility failed to implement infection control policies and procedures when staff failed to: (1) disinfect an unlabeled glucometer (a blood glucose meter) that was shared between residents for 1 of 2 residents (Resident #35) observed to have a blood glucose level checked. Shared glucometers can be contaminated with blood and must be cleaned and disinfected after each use with an approved product and procedure. Failure to use an Environmental Protection Agency (EPA)-registered disinfectant in accordance with the manufacturer's instructions for the glucometer potentially exposes residents to the spread of bloodborne infections. This occurred with six residents in the facility identified as having a diagnosis that included one or more bloodborne pathogens; (2) disinfect an individually assigned glucometer stored outside of the resident's room with an EPA-registered disinfectant in accordance with the manufacturer's instructions of the glucometer (Resident #32); (3) don necessary personal protective equipment (PPE) before…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2024-09-12 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident # 21 was originally admitted to the facility on [DATE]. The resident's diagnoses included in part a diagnosis of diabetes, dementia, and a history of heart attack and cancer. Review of Resident # 21's 4/12/24 quarterly Minimum Data Set assessment revealed the resident was cognitively impaired. He was able to clearly speak and make himself understood. He was also able to eat with supervision only. The resident was also coded to be a diabetic and had required insulin for seven days in the assessment period. Review of June 2024 monthly orders and the June 2024 MAR (medication administration record) revealed the following: Resident # 21 had an order, which originated on 3/25/23, for Humalog 100 units/ml give 5 units under the skin with breakfast. (Humalog is a fast-acting insulin). Resident # 21 had an order, which originated on 11/16/23, for Humalog 100 units/ml give 10 units under the skin every day at 12 PM. Resident # 21 had an order, which originated on 11/16/23, for Humalog 100 units/ml give 7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-09-12 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff, family, and physician interview, the facility to provide accurate notification to the physician of repeated episodes of Resident 22's blood glucose level registering greater than 400 milligrams per deciliter (mg/dL) (normal blood glucose level are considered to be between 70 mg/dL to 100 mg/dL) over two days and to notify the resident's physician and family when Resident #22 was found to be nonresponsive by a physical therapy staff member hours before Emergency Medical Services (EMS) was called. Resident #22 was found with an elevated heart rate of 140 beats per minute (bpm) (a typical resting heart rate for adults is between 60 and 100 bpm), respirations in the 40s breaths per minute (a normal respiratory rate is between 12 and 20 breaths per minute), and with a continued reading of a blood glucose level more than 400 mg/dL at time of transport by EMS. At the time of ED (emergency department) physician assessment, Resident # 22 was diagnosed with sepsis (a life-threatening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2024-09-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, family interview, and physician interview the facility failed to protect a resident's right to be free from neglect when they failed to comprehensively assess and effectively monitor a resident with blood glucose levels registering over 400 milligrams per deciliter (mg/dL) (normal blood sugar levels are considered to be between 70mg/dL to 100 mg/dL) over two days, accurately notify the physician of the resident's medical status to ensure necessary care and services were implemented to treat the resident, and to identify the seriousness of the resident's change in medical status and the need to immediately initiate emergency medical services (EMS) when the resident was identified as nonresponsive. EMS was not notified until hours after the resident was first observed as nonresponsive by a physical therapy staff member. Resident #22 was assessed by EMS with an elevated heart rate of 140 beats per minute (bpm) (a typical resting heart rate for adults is between 60 and 100…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-02-24 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff, family member, and home health agency staff interviews, the facility failed to implement an effective discharge planning process and to ensure a resident had home health services arranged prior to discharge for 1 of 3 resident reviewed for discharge (Resident #181). The findings included: Resident #181 was admitted to the facility on [DATE] with diagnoses that included diabetes mellitus and malnutrition. Resident #181's admission Minimum Data Set assessment dated [DATE] coded him as being cognitively intact, requiring limited assistance for most activities of daily living, required a feeding tube and having the expectation to be discharged to the community. Review of Resident #181's record revealed he was discharged home on 8/29/24. A discharge note dated 8/29/24 written by the physician assistant revealed Resident #181 had tolerated meals with 50% of intake and the g-tube was clamped off. The g-tube was placed during his hospitalization prior to his admission to the facility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-11-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff and physician interviews and record review, the facility failed to provide care safely to (Resident (R) 5 and R8) resulting in the residents sustaining injury. On 10/7/24 during the provision of incontinence care to R5 by Certified Nurse Aide (CNA) 1, the CNA utilized the draw sheet to pull the resident toward her resulting in the resident rolling in the opposite direction and onto the floor. R5 sustained a right hip fracture requiring surgical repair. On 9/19/24, R8, a resident who was dependent on staff assistance and was at high risk for injury related to a history of osteoporosis, was identified with bruising to her left leg and her feet. An x-ray revealed a probable fracture of the fifth toe on her left foot. Additionally, the facility failed to investigate and analyze R8's unwitnessed fall that occurred on 9/24/24 to determine causative factors. This deficient practice affected 2 of 2 residents reviewed for accidents. Findings included: 1.Review of R5's admission Record located…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-09-12 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews with resident, staff, and Nurse Practitioner the facility failed to ensure Resident # 1 was afforded dignity while residing in the facility. Resident # 1, who was documented to be a bedbound resident, was found with multiple maggots located in her bed, under her breast, and within her contracted hand. Prior to the maggots being found on Resident # 1, staff had observed multiple flies in the resident's room, landing on the resident, and in other parts of the facility. This was for one (Resident # 1) of five residents reviewed for respectful treatment by staff. (Resident # 1 had mental illness and was unable to express harm a reasonable person would express if they had multiple maggots located on them while relying on others for care. Therefore, the reasonable person concept was applied in determining severity to this citation). The findings included: Resident # 1 was admitted to the facility on [DATE] and had diagnoses in part which included a degenerative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-09-12 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews with residents, staff, family, and a pest control technician the facility failed to ensure they maintained routine and as needed pest control services for the entire facility. Two of twenty-seven sampled residents were affected by flies. Resident # 24 was observed trying to eat while four flies kept landing on her food. Resident # 1 was found by staff to have multiple maggots on her and in her bed during the timeframe during which the facility was without a service contract and during which time staff members, residents, and family were observing multiple flies in the facility. (Resident # 1 had mental illness and was unable to express harm a reasonable person would express if they had multiple maggots located on them while relying on others for care. Therefore, the reasonable person concept was applied in determining severity to this citation). The findings included: 1. Resident # 1 was admitted to the facility on [DATE] and had diagnoses in part which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-10 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff, and resident interviews, the facility failed to treat a resident with dignity and respect when Nursing Assistant (NA) #3 refused to assist Resident #2 with eating her meal at lunch time and then yelled at Resident #2 when her lunch tray fell on the floor. Nurse #2 observed the resident shaking and crying after the incident with NA #3. This occurred for 1 of 2 residents reviewed for dignity and respect. Findings included: Resident #2 was admitted to the facility on [DATE] with multiple diagnoses that included muscle weakness, arthritis in the right shoulder, and post left shoulder surgery. The 5-day Minimum Data Set (MDS) dated [DATE] revealed Resident #2 was moderately cognitively impaired and required substantial to maximal assistance with eating. There were no behaviors documented on the MDS. The facility's initial allegation report dated 1-2-24 for an incident occurring on 1-1-24 documented Resident #2 reported NA #3 had refused to feed her after Resident #2 had requested help…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-11-30 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews the facility failed to treat a resident in a dignified manner when staff used a racial slur and vulgar hand gesture when interacting with a resident (Resident #97) for 1 of 1 resident reviewed for dignity. The findings included: Resident #97 was admitted to the facility on [DATE]. Resident #97's Minimum Data Set assessment dated [DATE] revealed he was assessed as cognitively intact. He had no behaviors documented. During an interview on 11/27/23 at 1:06 PM Resident #97 stated his son came to visit the day before Thanksgiving. He heard that his son did something to a door by the nursing station and staff were walking him out and a nurse and his son exchanged words and an altercation ensued in which his son hit a nurse. The next day, Nurse #2 came to his room, opened the door, and asked him why he let his son come in and do what he did. Then she said, you white cracker in a conversational tone to conceal it, and stuck her middle finger up at him. After…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with staff and Physician, the facility failed to consult with the physician when a resident was unable to swallow his medications. This was for 1 of 3 sampled residents reviewed for medical care during acute illness (Resident # 1).The findings included:Resident # 1 was admitted to the facility on [DATE] after being hospitalized for altered mental status which was partially attributed to multifocal stroke (a stroke affecting multiple areas of the brain). According to the 2/20/26 hospital Discharge summary, dated [DATE], the resident also had additional diagnoses of multiple myeloma (cancer of the bone marrow plasma cells), atrial fibrillation, chronic pain, and depression.On 2/20/26 at 5:58 PM, Nurse # 1 documented Resident # 1 was admitted to the facility at 5:45 PM and was alert but confused.On 2/20/26 the following medication orders were entered into Resident # 1's record:Calcium 600 + D3 Plus minerals tablet by mouth every day.Cyanocobalamin tablet 1000 micrograms every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews with staff, Nurse Practitioner (NP), and contracted lab company, the facility failed to ensure labs to check the resident's medical condition following a hospitalization stay within the last month were completed as ordered by the provider. This was for 1 of 3 sampled residents reviewed for medical care following acute illness (Resident #4).The findings included:Record review revealed Resident # 4 was initially admitted to the facility on [DATE]. Resident # 4 had diagnoses of chronic kidney disease, diabetes, anemia, polyneuropathy, and congestive heart failure. Review of Resident # 4's record revealed she was most recently readmitted to the facility on [DATE] after a hospitalization and followed by a health care group who provided primary oversight and care for medical issues in addition to the resident's physician.On 2/16/26 Resident # 4 had an annual Minimum Data Set assessment completed noting she was cognitively intact.On 2/20/26 the NP documented a clinic note noting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews with resident, responsible party, and staff, the facility failed to treat residents with dignity and respect when Nurse Aide #1 was watching a video on her cell phone while assisting Resident #72 with eating and Resident #106's clothes were not provided to her for a 3 day period after they were sent to the laundry resulting in the resident having to wear a hospital gown, feeling annoyed, and causing her not to leave her room. A reasonable person would expect Resident #72's caregiver to be focused on them during the provision of care. This deficient practice affected 2 of 4 residents reviewed for dignity (Resident #72 and Resident #106).Findings included: 1. Resident #72 was admitted to the facility on [DATE]. Her active diagnoses included cognitive communication deficit and muscle weakness. Resident #72's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed she was assessed as severely cognitively impaired, required supervision or touching…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to accurately code a resident's Minimum Data Set (MDS) assessment for 2 of 30 MDS assessments reviewed (Resident #3, Resident #59).Findings included: 1. Resident #3 was admitted to the facility on [DATE]. Her active diagnoses included anemia, heart failure and diabetes mellitus. Review of Resident #3's Election of Benefits for Hospice dated 1/19/26 revealed she elected hospice and services were started for her on this date. Review of Resident #3's admission Minimum Data Set assessment dated [DATE] did not indicate she received hospice care. During an interview on 2/11/25 at 8:19 AM the MDS Coordinator stated he used the census report while completing the MDS assessment which had not been updated to reflect the hospice admission for Resident #3. The MDS Coordinator explained Resident #3's MDS assessment dated [DATE] did not capture her hospice status and it should have. During an interview on 2/11/25 at 9:34 AM the Administrator stated MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, the facility failed to secure a medication cart when the cart was left unattended for 1 of 4 medication carts observed for medication storage (500 Hall medication cart). Findings included: A continuous observation was conducted on 02/11/26 at 8:35 AM through 8:38 AM and revealed a medication cart on the 500 hall was left unattended and unsecured. The medication cart was noted to have 3 drawers containing prescription medications that were pulled open and medications were exposed. Additionally, the medication cart was noted to be unlocked with the keys hanging from the lock. The medication cart was facing the hallway and there were no staff or residents visible on the 500 - hall near or around the medication cart during the observation. Nurse #3 exited a resident's room and approached the unsecured cart. An interview was conducted with Nurse #3 on 02/11/26 at 8:38 AM when she returned to the medication cart. Nurse #3 stated she had her eyes on the cart the whole time. Nurse #3 then reported that she was assisting a resident to his room and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-20 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, and resident and staff interviews, the facility failed to assess residents for eligibility and ensure residents were offered the pneumococcal vaccinations for 4 of 5 residents (Resident #37, #67, #98, and #118) and offer annual influenza vaccine for 1 of 5 (Resident #118) residents reviewed for immunizations.The findings included:The facility policy for Pneumococcal Vaccination with the effective date 8/4/2023 read in part Vaccinations against pneumonia will be offered to center patients as indicated. Contraindications for receiving a pneumococcal vaccination were severe allergy to any component of the vaccine. Patient pneumococcal vaccine tracking will be maintained by the Infection Preventionist using the Immunization Tracking in the electronic medical record.The facility policy for Influenza Vaccination with the effective date 5/1/2023 read in part Influenza vaccine should be offered annually. The optimal time to administer influenza vaccine is in late September or early October of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Past Non-Compliance
  • Potential for harm · D2025-08-20 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews with staff, the facility failed to complete an admission Minimum Data Set (MDS) assessment within 14 days of admission for 1 of 3 residents reviewed for MDS assessments (Resident #89).The findings included: Resident #89 was readmitted to the facility on [DATE] with diagnoses including cerebral vascular accident (stroke). An admission MDS assessment with an Assessment Reference Date (ARD) of 8/6/25 was noted to be in process when reviewed on 8/20/25. In an interview on 8/20/25 at 2:03 PM, the MDS Coordinator stated the MDS assessment should have been done within 14 days after admission. He stated the MDS was not completed due to the volume of MDS assessments the facility had pending and they were trying to hire another full time MDS nurse. In an interview on 8/20/25 at 3:34 PM, the Administrator stated Resident #89's MDS assessment should have been completed on time. She stated because they were needing another full time MDS nurse, the corporate office had been helping…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-20 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and facility staff interviews, the facility failed to accurately code a Minimum Data Set Assessment for Antipsychotic Medication Review for 1 of 5 residents reviewed for unnecessary medications (Resident #117).The findings included: Resident #117 was admitted to the facility on [DATE] with diagnoses which included dementia with delusions. A review of Resident #117's July 2025 Medication Administration Record (MAR) documented Quetiapine Fumarate 0.5 milligrams (mg) was administered 7/7/25, 7/8/25 and 7/10/25 through 7/30/25. A review of Resident #117's admission Minimum Data Set Assessment (MDS) dated [DATE] revealed she received antipsychotic medications. The Antipsychotic Medication Review was coded as not receiving antipsychotics on a scheduled or routine basis. During an interview with the Regional MDS Consultant on 8/6/25 at 10:30 a.m., she stated the MDS should have indicated Resident #117 had received antipsychotic medications on a regular basis, and this had been an error. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-20 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and staff interviews, the facility failed to remove a box which contained 40 bisacodyl (a laxative) suppositories that were expired in 1 of 3 medication storage rooms (Unit 2 Medication Storage Room) reviewed for medication storage and labeling. The findings included: An observation of Unit 2 Medication Storage Room on 8/7/25 at 9:49 am revealed an opened box of bisacodyl suppositories, originally containing 40 suppositories, with an expiration date of 4/2025. In an interview with the Unit Manager #2 on 8/7/25 at 9:49 am, she stated the opened box of expired bisacodyl suppositories should have been discarded in April 2025. During an interview with the interim Director of Nursing (DON) on 8/7/25 at 2:00 pm, she stated the nursing staff was responsible for regularly checking the medication storage rooms and removing expired medications. The Administrator was interviewed on 8/7/25 at 2:00 pm and she indicated all nursing staff were responsible for regularly checking the medication storage rooms and removing expired medications.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interviews, the facility failed to implement infection control policies and procedures when Nurse #1 failed to apply all the required Personal Protective Equipment (PPE) before entering a room with a resident on contact precautions. This occurred for 1 of 7 staff observed for infection control practices.The findings included:The facility's Infection Prevention and Control Program policy last revised on 2/6/2020 read in part: for patients documented as suspected to be infected with highly transmissible important pathogens for which additional precautions beyond standard precautions are needed to interrupt transmission, contact precautions may be utilized for diseases that have multiple routes of transmission that can be transmitted by direct contact or when performing patient care activities that require touching the resident.Review of the facility's contact precautions signage read in part: All healthcare personnel must: Clean hands before entering and when leaving room. Wear gloves when entering room and remove before leaving room.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 64 citations
  • Potential for harm · D2025-08-20 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, and resident and staff interviews, the facility failed to assess residents for eligibility and ensure residents were offered the COVID-19 vaccinations for 1 of 5 residents (Resident #67) reviewed for immunizations.The findings included:The facility policy for COVID-19 vaccination with the effective date 3/11/2024 read in part Vaccinations against COVID-19 will be offered to center patients as indicated. Contraindications for receiving the COVID-19 vaccination include severe allergic reaction to any component of the vaccine. COVID-19 vaccination tracking will be maintained by the Infection Preventionist or designee.Resident #67 was admitted to the facility on [DATE] with diagnoses that included arthritis and asthma. The annual MDS assessment dated [DATE] revealed Resident #67 was cognitively intact and was coded as not being up to date for the COVID-19 vaccination. Review of Resident #67's immunization record revealed no documentation that she had been offered, given, or refused the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Past Non-Compliance
  • Potential for harm · F2025-02-24 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and record review, the facility failed to designate a full-time qualified director of food and nutrition services or Dietary Manager (DM). The findings included: Review of the complete staffing list of employees provided by the facility on 2/17/25 revealed that there was a designated Dietary Manager (DM) at the facility. During observations throughout the survey from 2/17/25 through 2/22/25, the facility DM was noted to be scheduled to work at the facility full-time and was observed as the staff member responsible for day-to-day operations in the kitchen. During an interview on 2/18/25 at 12:04 PM, the Regional Dietary Manager said he came to the facility several times a week to support and oversee the facility Dietary Manager. During an interview on 2/22/25 at 12:56 PM, the facility DM said he was in school to become a certified DM but was not certified yet, but the Regional DM was certified and managed the department while he was in school and would come several times a week. During an interview on 2/22/25 at 6:34 PM, the Administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-24 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, record review and staff interviews the facility failed to implement an antibiotic stewardship program to monitor antibiotic usage in the facility. This practice had the potential to affect 127 of 127 residents in the facility. The findings included: Review of the facility's policy titled, Antibiotic Stewardship Program, effective date 10/24/22 revealed the following: The Antibiotic Stewardship Program is designed to promote the appropriate use of antibiotics, monitoring, and management of clinical antimicrobial outcomes, reduce antibiotic resistance, to the extent possible. During an interview with the Director of Nursing (DON) #1 on 2/17/25 at 5:06 pm, she stated she was responsible for the Infection Prevention and Control program. The DON #1 further stated she had been in the DON position for 5 weeks and there was not an Antibiotic Stewardship Program, and she had not had the time to start one. When asked had the facility been monitoring and tracking infections within the facility, she replied no. She indicated she had just learned there was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-24 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews with Resident Council members and staff, and review of the Resident Council minutes, the facility failed to communicate the facility's efforts to address concerns voiced by the Resident Council members and to resolve repeat concerns in 3 of 3 months reviewed (November 2024, December 2024, and January 2025) and to maintain evidence that demonstrated the facility's response to grievances/recommendations made by the Resident Council from December 2023 through October of 2024. The findings included: On 2/18/25 at 8:49 AM, the Administrator revealed the facility had no record of Resident Council minutes from prior to November 2024. The Administrator indicated due to staff turnover they were unable to locate those minutes. Additionally, they had no documented evidence to demonstrate their responses and rationale for such responses for any grievances and recommendations made by the Resident Council prior to November 2024. Resident Council minutes dated 11/5/24 indicated residents voiced concerns call lights not being answered timely. The administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-24 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and resident and staff interviews, the facility failed to maintain shower floor tiles in good condition on 1 of 3 shower rooms (100-hallway shower room). Findings included: During a tour of the 100-hallway shower room on 2/16/25 at 3:48 PM, broken floor tiles were observed in the 1st and 2nd shower stalls on the left side of the shower room. Resident #70 was present. He reported he could bathe himself once he was assisted to the shower room. He stated he pulled himself up with the grab bar in the shower which placed him with his feet directly on the broken shower tiles. Resident #70 stated he had expressed concerns to staff with no results. He stated he could not remember the last time he reported it or to whom. An observation was made of the 100-hall shower room [ROOM NUMBER]/16/25 at 4:47 PM. In shower stall #1 there was 11 inches by 14 inches of broken tile below the temperature control and the handrail. In shower stall #2 there was 2 inches by 2 inches of broken tile at the center of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-24 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, and staff, Pharmacist and Pharmacy Consultant interviews, the facility failed to protect the resident's right to be free from misappropriation of controlled medications. In [DATE], this affected six residents reviewed for misappropriation of property (Resident #232, Resident #109, Resident #87, Resident #81, Resident #16 and Resident #14) and on [DATE], Resident #14's discontinued controlled medications were removed from 300-hall medication cart and not returned to the pharmacy. The findings included: 1. a. Resident #232 was admitted to the facility on [DATE]. Physician orders dated [DATE] included Oxycodone HCL (an opioid) 5 milligrams(mg) every 4 hours as needed for pain. Pharmacy's control medication report recorded Resident #232 was dispensed two separate orders for 90 tablets of Oxycodone HCL 5mg tablet on [DATE]. The [DATE] Medication Administration Record indicated Resident #232's last dose of Oxycodone HCL 5mg was administered on [DATE] at 4:00 pm by Nurse #10.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-24 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment in the area of Pre-admission Screening and Resident Review (PASARR) (Resident #17, Resident 67, and Resident #4), use of opioid pain medication (Resident #14), schizophrenia (Resident #41) and anticoagulants (Resident #10) for 6 of 54 residents whose MDS assessments were reviewed. Findings included: 1. Resident #17 was admitted to the facility on [DATE] with diagnoses that included depression and dementia. Resident #17's care plan included a focus for dementia and PASARR. Interventions included administering medications as ordered. Resident #17's medical record revealed a level II PASARR determination date of 8/17/23. The annual Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #17 was not currently considered by the state level II PASARR process to have a serious mental illness. On 2/21/25 at 2:08 PM in an interview with MDS Coordinator #1, he stated the 7/6/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-24 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and staff and Pharmacist #1 interviews, the facility failed to complete a return pharmacy form and return discontinued non-controlled medications and controlled medications for 11 of 11 residents whose controlled medications were observed located in the Director of Nursing office (Resident #70, Resident #113, Resident #96, Resident #400, Resident #71, Resident #85, Resident #14, Resident #401, Resident #402, Resident #124, Resident #95). Findings included: The facility's policy Disposal of Medications and Medications-Related Supplies: Returning Medications to Pharmacy with no reviewed or revised date stated with the exception of controlled substances, discontinued or unused medications were returned to the provider pharmacy for credit whenever possible. It also stated in part: for each medication returned, an entry was made on the medication return form and included the date, medication name and strength, quantity and prescription number. Medications to be returned to the pharmacy should be secured until the time of pick up. On 2/17/2025 at 7:17 am, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-24 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff , Pharmacist Consultant, and Physician interviews, the facility failed to administer antibiotic medications as ordered by the physician which resulted in a delay in starting antibiotic therapy for 2 of 4 residents reviewed for administration of significant medications (Resident #90 and Resident # 59). Findings included: 1. Resident # 90 was admitted to the facility on [DATE] with diagnoses including diabetes mellitus and heart failure. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #90 was moderately cognitively impaired. The MDS was also coded Resident #90 as receiving antibiotics as a medication. Physician orders dated 2/4/2025 at 3:32 pm and written by the Wound Treatment Nurse included Clindamycin HCL (an antibiotic) 300 milligrams three times a day for 10 days for cellulitis. The February 2025 Medication Administration Record (MAR) for Resident #90 recorded Clindamycin HCL 300mg milligrams was not started at 9:00 pm on 2/4/2025 as scheduled.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-24 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and staff and Pharmacist interviews, the facility failed to maintain controlled medications on the medication carts that provided a separately locked and permanently affixed compartment for storage until the controlled medications were returned to the pharmacy for 1 of 1 filing cabinet observed storing control medications (Director of Nursing's filing cabinet). Findings included: On 2/18/2025 at 5:30 pm, the DON's office door was observed open while the DON was observed in Unit Manager #1's office for two minutes with Unit Manager #1's door closed. On 2/20/2025 at 4:30 pm an interview was conducted with the Director of Nursing (DON), who resigned on 2/19/2025. During the interview the DON informed the surveyor there were controlled medications in a filing cabinet behind the locked door of the DON's office. No further information was obtained in the interview. On 2/22/2025 at 4:10 pm in an interview with the interim Director of Nursing (DON), she stated the DON was responsible for sending back controlled medications to the pharmacy. She stated controlled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-24 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and staff, resident council, and resident interviews, and test tray, the facility failed to provide food that was palatable and served at an appetizing temperature for 10 of 13 residents (Residents #60, #85, #74, #70, #61, #5, #87, #62, #109, and #106) reviewed for food concerns. The findings included: a. The Resident Council minutes from December 2024 and January 2025 noted resident concerns with food palatability. In a Resident Council interview on 2/18/25 at 10:30 AM, 8 out of 11 participants (Residents #74, #70, #61, #5, #87, #62, #109, and #106) expressed the food served was not palatable, that the food would be served cold and the meat was tough. b. Resident #60's quarterly Minimum Data Set (MDS) dated [DATE] revealed the resident was cognitively intact and required supervision for eating. During an interview with Resident #60 on 2/17/25 at 9:23 AM, he reported the food did not taste good and that the meat that was served was dry. Resident #60 stated he ate his meals…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-24 · tag F0940 — failed to train staff — pattern
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to implement an effective training program to ensure staff received required training and to maintain documented evidence of trainings for 4 of 4 Nursing Assistants (NA #2, NA #8, NA #9, and NA #11). This practice had the potential to affect all residents. The findings included: A review of the 2024 annual education records provided by the facility revealed no documented evidence that communication, resident rights, compliance and ethics, behavioral health, infection control training on policies and procedures, and QAPI training were conducted for the staff. a. NA #9's personnel file revealed no documentation of communication, resident rights, compliance and ethics, behavioral health, infection control or QAPI training in 2024 through present. A phone interview was conducted on 2/21/25 at 3:46 pm with NA #9. She stated she had worked at the facility approximately 4 years. NA #9 stated she received dementia and abuse training on 9/24/24. She did not recall training related to communication, resident rights, compliance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and resident and staff interviews, the facility failed to: ensure an independent and unsupervised smoker was able to exit the smoking area to return inside the building without assistance when the designated smoking area was moved to a new location that had a concrete slope from the interior of the facility to the exterior area (Resident #37); and to place a resident's call light within reach to allow the resident to request staff assistance as needed (Resident #12) for 2 of 8 residents reviewed for accommodation of needs. Findings included: 1. Resident #37 was admitted to the facility on [DATE] with diagnoses including stroke and absence of lower limb. Resident #37's care plan included a focus for assistance with activities of daily living dated 8/6/2024 that listed one person assist with transfers as an intervention. The care plan also included a focus for smoking dated 8/14/2024 and interventions included performing smoking assessments as needed. A physician progress note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-24 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, Physician interview, and record review, the facility failed to notify the Physician of Resident #25's complaints of pain after an unwitnessed fall for 1 of 4 residents (Resident #25) reviewed for notification of change. The findings included: Resident #25 was admitted to the facility on [DATE]. Review of Resident #25's quarterly Minimum Data Set (MDS) dated [DATE] revealed she was cognitively intact. A progress note dated 1/27/25 completed by Nurse #3 revealed Resident #25 was found on the floor lying on her back between her nightstand and her wheelchair and her left knee was bent. Resident #25 denied hitting her head but complained her left knee hurt pretty bad. The physician was notified. The physician ordered an x-ray of the left knee. Review of the neurological checklist dated 1/27/25 completed by Nurse #3 revealed the following: At 2:00 pm indicated Resident #25 had verbal expressions of pain and rated the pain as 6 (measured on a 0 to 10 scale with 0 being no pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-24 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interviews, the facility failed to protect a resident's health care information by leaving confidential medical information unattended, visible and accessible to others on the computer screen for 1 of 5 medication carts observed for privacy and confidentiality (100-hall medication cart). Findings included: During a continuous observation on 2/17/2025 at 5:58 am, Nurse #1 was observed walking away from the 100-hall medication cart located in the hallway with Resident # 43's medical information (name, date of birth , code status and list of six different medications) visible on the computer screen from the 100-hall medication cart positioned five feet from Resident #43's doorway. Nurse #1 was observed entering Resident # 43's room. At 6:00 am, as Nurse #1 returned to the 100-hall medication cart with the computer screen continuing to display Resident #43's medical information, Nurse aide #9 walked by the 100-hall medication cart. Nurse #1 was observed changing the computer screen to Resident #26's medical information (name, date of birth , code status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-24 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to provide a written notice of transfer and/or discharge to the resident and the resident representative for 1 of 1 resident reviewed for hospitalization (Resident #90). Findings included: Resident #90 was admitted to the facility on [DATE] with diagnoses included Alzheimer's disease. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #90 was moderately cognitively impaired. The discharge MDS assessment dated [DATE] indicated Resident #90 had an unplanned discharge to a hospital, and Resident #90's was anticipated to return to the facility. Nursing documentation on 2/9/2025 at 6:15 pm by Nurse #7 recorded Resident #90 was discharged from the facility to the hospital at the request of Resident #90's family member, and Resident #90's face sheet, medication list and medical orders for scope of treatment (MOST) form was given to the emergency medical services (EMS) personnel. There was no documentation that a written notice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and resident representative and staff interviews, the facility failed to provide incontinent care to a resident that was dependent on nursing staff assistance for activities of daily living (ADL) for 1 of 3 residents reviewed for ADL (Resident #33). Findings included: Resident #33 was admitted to the facility on [DATE] with diagnoses including Alzheimer's disease and aphasia (inability to speak). Resident #33's care plan dated 1/10/2025 indicated Resident #33 was incontinent of urine and stool. Interventions included one person assistance with toileting and providing toileting hygiene when changing adult briefs. The significant change Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #33 was severely cognitively impaired, incontinent of urine and stool and was dependent on nursing staff to provide all activities of daily living. On 2/17/2025 at 10:47 am in a phone interview with Resident #33's Representative, she voiced a concern that Resident #33 was found soaked with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews, the facility failed to equip 2 of 2 designated resident smoking areas with fire preventative equipment (Smoking Area #1 and Smoking Area #2) and to complete a quarterly smoking assessments for 1 of 1 resident reviewed for smoking (Resident #37). Findings included: 1. On 2/16/2025 at 12:35 pm, one resident was observed smoking in Smoking Area #1, the designated shelter covered smoking area outside the activities recreation room. Smoking Area #1 was observed with a fire extinguisher, two small 4 inch diameter ash trays and a small beige plastic trash can. There was no smoking aprons, fire blanket or self-closing metal containers to empty ashtrays observed in Smoking Area #1. On 2/16/2025 at 3:14 pm, a new non-sheltered designated smoking area, Smoking Area #2, was observed with three vinyl chairs, two plastic foot pedal trash cans, a fire extinguisher, three hanging fire aprons and one metal standing ash tray. There was no smoking blanket or metal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-24 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff and Physician interviews, the facility failed to ensure effective pain management for a resident with an unwitnessed documented fall on 1/27/25 and failed to provide pain management when assessed by the floor nurse during neurological assessments (an assessment done by the nurse to evaluate for potential brain injuries by checking mental status, level of consciousness, motor function, sensation, coordination, and reflexes) and used a numerical pain scale (a scale that uses numbers from 0 to 10 to measure pain with 0 meaning no pain and 10 meaning the worst pain) and having pain verbalized a 3 out of 10 for three (3) assessments and 6 out of 10 for four (4) assessments for 1 of 1 resident reviewed for pain management (Resident #25). The findings included: Resident #25 was admitted to the facility on [DATE] with diagnoses which included transient ischemic attack (TIA), cerebral infarction without deficits, and type 2 diabetes mellitus. Resident #25's care plan dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-24 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to provide Registered Nurse (RN) coverage for 8 consecutive hours for 3 of 92 days reviewed for staffing (12/30/24, 1/2/25 and 1/3/25). The findings included: Review of the facility's daily staff posting and staffing schedules from 11/1/24 through 1/31/25 revealed the following: a. On 12/30/24 the daily staff posting indicated a daily census of 113. Review of the staffing schedule revealed there was no RN working on any shift that day. b. On 1/2/25 the daily staff posting indicated a daily census of 118. Review of the staffing schedule revealed there was no RN working on any shift that day. c. On 1/3/25 the daily staff posting indicated a daily census of 119. Review of the staffing schedule revealed there was no RN working on any shift that day. In an interview with the Scheduler on 2/22/25 at 5:39 pm, she stated she worked on the schedule 2 weeks in advance verifying RN coverage. The Scheduler indicated she reported to the Administrator if there was no RN coverage. The Scheduler stated she did not have RN coverage for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-24 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff and Consultant Pharmacist interviews the facility failed to act on recommendations made by the consultant pharmacist and maintain documentation of the physician's review and response to the pharmacist's findings for 3 of 5 residents reviewed for drug regimen review (Resident #17, Resident #67 and Resident #11). The findings included: 1. Resident #17 was admitted to the facility on [DATE] with diagnoses that included depression and dementia. Resident #17's most recent Minimum Data Set (MDS) assessment dated [DATE], a quarterly revealed Resident #17 had severe cognitive impairment. Review of Resident #17's medication orders revealed she was taking Melatonin 3 milligrams at bedtime (ordered 12/3/24), Remeron 7.5 milligrams daily( ordered 1/3/25), Miralax 17 grams daily (ordered 5/30/24), Bisacodyl DR 5 milligrams twice daily every other day(ordered 12/3/24), and Senna S 8.6 milligrams/50 milligrams once daily (ordered 12/4/24). A medication regimen review completed by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-24 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews, the facility failed to have a medication error rate of less than 5% as evidenced by 2 medication errors out of 27 opportunities, resulting in a medication error rate of 7.41% for 2 of 6 residents (Residents #59 and #28) observed during the medication administration observation. The findings included: 1. Resident #59 was admitted to the facility on [DATE] with diagnoses including depression. Resident #59's physician's orders dated 1/31/2025 included Olanzapine 5 milligrams at bedtime for mood stabilizer. An observation on 2/18/25 at 8:47 am revealed due to technical difficulties, electronic medication administration records (MAR) were not available and the facility had printed Medication Aide #4 paper copies of Resident #59's MAR. Before starting medication preparation, Medication Aide #4 was observed asking Resident #59 about her calcium tablet which Resident #59 refused. Medication Aide #4 was observed returning to the medication cart and preparing four…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-24 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, and staff, Pharmacist, Corporate Nurse Consultant, and Physician interviews, the facility failed to maintain complete and accurate medical records for medication administration (Resident #50) and for documentation of nursing assessments and accurate physician notification time (Resident #34) for 2 of 46 residents whose medical records were reviewed. Findings included: 1. Resident #50 was admitted to the facility on [DATE] with diagnoses including depression. Physician orders included Zoloft (brand name for Sertraline, an antidepressant medication) 50 milligrams (mg) one tablet a day for depression written on 1/30/2025 to start on 1/31/2025 at 9:00am and Sertraline (generic name for Zoloft) HCl 50 mg one time a day for depression written on 1/31/2025 to start on 2/1/2025 at 9:00am. The order for Zoloft was discontinued on 2/5/20205. The February 2025 Medication Administration Record (MAR) for Resident #50 recorded Sertraline 50mg was scheduled for 9:00 am and administered on 2/1/2025 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-24 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and resident and staff interviews, the facility failed to explain the arbitration agreement to the resident prior to having them sign the agreement and to ensure they explicitly informed the resident that signing the agreement was not required as a condition of admission. This occurred for 2 of 3 residents (Resident#72, and Resident #109) reviewed for arbitration. Findings included: Review of the facility's Arbitration Agreement, which was not dated, revealed documentation by signing the Arbitration Agreement the resident and/or the resident's representative acknowledged they had read and understood the agreement and that the agreement had been adequately explained to them in plain language. a. Resident #72 was admitted to the facility on [DATE]. Review of Resident #72's arbitration agreement revealed the resident had signed the agreement on 6/5/24. Resident #72's most recent Minimum Data Set (MDS) assessment dated [DATE], a quarterly assessment revealed she was cognitively intact. An…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-24 · tag F0848 — isolated
    Provide a neutral and fair arbitration process and agree to arbitrator and venue.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with the facility Administrator, the facility failed to include the selection of a venue that was convenient to both parties in the Arbitration Agreement. This was for 1 of 3 (Resident #70) residents who were reviewed for entering into an Arbitration Agreement with the facility. The findings included: Resident #70 was admitted to the facility on [DATE]. A review of the Arbitration Agreement signed by Resident #70 on 9/12/24 revealed there was no information to address the selection of a venue convenient to both parties. Resident #70's most recent Minimum Data Set (MDS) assessment dated [DATE] revealed he was cognitively intact. The Administrator was interviewed on 2/22/23 at 6:26 PM. The Administrator stated she expected the arbitration agreement to contain all the required components. She reported the facility changed ownership in June 2024 and the required components were on the arbitration agreement currently in use. The Administrator stated she was not employed at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-24 · tag F0914 — isolated
    Provide bedrooms that don't allow residents to see each other when privacy is needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews with resident and staff, the facility failed to ensure full visual privacy was available for 1 of 5 rooms (room [ROOM NUMBER]) reviewed for the privacy curtain. The findings were: An observation on 2/16/25 at 10:54 AM of room [ROOM NUMBER] revealed that the privacy curtain would not close to provide full visual privacy to the resident. There was approximately 24 inches of the head of the bed and the resident visible from the door. An observation on 2/22/25 at 1:12 PM revealed the privacy curtain did not close fully around the bed. Upon closer inspection it was noted the curtain connectors got stuck where the two tracks were joined since the curtain connectors did not line up with the second track. There was approximately 24 inches of the head of the bed and the resident visible from the door. In an interview on 2/22/25 at 1:13 PM, the resident who resided room [ROOM NUMBER] said the privacy curtain had not been able to be completely pulled closed for a long…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-12 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, and staff interview the facility failed to create a person-centered baseline care plan and provide a summary to the residents and/or responsible party within 48 hours of admission for 3 (Resident #6, Resident #7, Resident #10) of 5 residents reviewed for new admission procedures. Findings included: 1. Resident #7 was admitted to the facility on [DATE] with multiple diagnoses some of which included Type 2 Diabetes, protein calorie malnutrition, gastrostomy status, and chronic kidney disease stage 3. Documentation in the care plan written by the Minimum Data Set (MDS) /Care plan coordinator initiated on 8/20/2024 for Resident #7 did not address discharge planning. Documentation on an admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #7 was cognitively intact. Resident #7 was coded as previously, prior to current illness, as being independent with self-care, mobility, stairs, and functional cognition. Resident #7 was coded as requiring substantial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-12 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and resident, staff, family interview the facility failed to develop and implement a comprehensive care plan to address individual needs related to a resident refusing care secondary to mental illness (Resident # 1), a resident's need for specialized skin care secondary to a genetic disorder (Resident # 2), care for an indwelling catheter (Resident # 16), and discharge planning (Residents # 6). This was for four (Residents # 1, #2, #6, #16) residents of eleven residents whose care plans were reviewed to determine if they addressed individual needs. The findings included: 1. Resident # 1 was admitted to the facility on [DATE] and had diagnoses in part which included a degenerative neuromuscular disease and bipolar disorder with psychotic features. Resident # 1's quarterly Minimum Data Set assessment, dated 6/19/24, coded Resident # 1 as cognitively intact and as being totally dependent on staff for bathing, dressing, hygiene, and bed mobility. The resident was not coded as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-12 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident interview, staff and pharmacist interview the facility failed to 1) ensure an accurate accounting system for controlled substances for three (Residents # 26, #27, and #28) of three sampled residents whose controlled substance records were reviewed and during a time in which the facility was accountable for overseeing a nurse working under a restricted nursing license related to narcotic handling and 2) ensure medications were available and administered for one (Resident # 10) of seven sampled residents reviewed for pharmacy services. The findings included: 1a. Resident # 27 was admitted to the facility on [DATE]. One of the resident's diagnoses included osteomyelitis. Review of orders revealed an order dated [DATE] for Oxycodone 5 mg (milligrams) every six hours as needed (PRN) for pain. Resident # 27's controlled drug receipt record was reviewed on [DATE] for the dates of [DATE] through [DATE]. (The controlled drug receipt record is a form which details how many…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-12 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, staff interview, pharmacist interview, and physician interview the facility failed to ensure Protimes/ International normalized ratios (INRs) were completed per orders for a resident receiving Coumadin. This was for one (Resident # 2) of one sampled resident receiving Coumadin. The findings included: Resident # 2 was admitted to the facility on [DATE]. One of the resident's diagnoses included atrial fibrillation. (Atrial fibrillation is a heart arrhythmia and can lead to ineffective blood pumping by the heart which then can subsequently lead to blood pooling in the heart chambers and thereby forming clots.) Review of July 2024 physician orders revealed an order transcribed onto the MAR (medication administration record), dated 7/1/24, for Coumadin 2.5 milligrams one time daily on Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday for the diagnosis of Atrial Fibrillation. According to the order the resident was not to receive the Coumadin on Mondays. (Coumadin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-12 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review the facility failed to accurately and consistently document vital signs, blood glucose readings, and medication administration for two (Resident #22 and Residnet #13) of three residents reviewed for accuracy of medical record documentation. Findings included: Documentation in a physician order dated 6/22/2024 revealed Resident #22 was ordered to receive Novolog insulin solution to be injected subcutaneously (under the skin) three times day at 8:00 AM, 12:00 PM, and 4:00 PM per the following sliding scale: If the blood glucose level was 201 milligrams per deciliter (mg/dL) to 250 mg/dL administer 4 units; 251 mg/dL to 300 mg/dL administer 6 units; 301 mg/dL to 350 mg/dL administer 8 units; 351 mg/dL to 400 mg/dL administer 10 units; greater than 400 mg/dL call the physician. Novolog is a fast-acting insulin used to treat high blood glucose for people with diabetes. Documentation on the July Medication Administration Record (MAR) for Resident #22 revealed on 7/9/2024 the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews with residents and staff the facility failed to ensure a resident was allowed the opportunity to see the room and meet the roommate prior to being moved to a new room within the facility. This was for one (Resident # 19) of one resident reviewed for room change notification. The findings included: Resident # 19 was admitted to the facility on [DATE]. Review of Resident # 19's quarterly Minimum Data Set assessment, dated 8/2/24, revealed the resident was assessed to be cognitively intact. A nursing noted on 8/26/24 noted that Resident # 19 was notified of a room change for medical management reasons. The resident's record indicated the room change occurred on 8/27/24. The record also indicated the resident's responsible party was given written notification of the room change prior to the room change. Resident # 19 was interviewed on 8/29/24 at 9:15 AM and reported the following information. She had been told on 8/26/24 (Monday) that she had to move because of insurance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews with resident and staff the facility failed to ensure a room was cleaned prior to moving a resident into the room. This was for one (Resident # 19) of four residents reviewed for a homelike and clean environment. The findings included: Resident # 19 was admitted to the facility on [DATE]. Review of Resident # 19's quarterly Minimum Data Set assessment, dated 8/2/24, revealed the resident was assessed to be cognitively intact. A nursing noted on 8/26/24 noted that Resident # 19 was notified of a room change that would occur. The resident's record indicated the room change occurred on 8/27/24. Resident # 19 was interviewed on 8/29/24 at 9:15 AM and reported the following information. She had been told on 8/26/24 (Monday) that she had to move to a new room for insurance reasons. When they moved her on 8/27/24 she had to wait in the hall for 20 minutes because the new room was not cleaned. When they did move her completely in the room, she found the entire room had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review the facility failed to report an allegation of neglect of services to law enforcement and adult protective services for one (Resident #22) of three residents reviewed for abuse. Findings included: Documentation in the facility abuse/neglect/misappropriation/crime policies and procedures dated as effective 2/5/2023 revealed under procedure, there was the requirement of reporting to the state agency, adult protective services, and local law enforcement authorities for alleged violations of neglect. Documentation on an initial allegation report faxed to the state on 7/16/2024 at 12:14 AM revealed the facility was made aware of an allegation of neglect on 7/15/2024 at 9:05 PM for an incident that occurred on 7/11/2024. The documentation revealed a family member of Resident #22 alleged resident's catheter wasn't reinserted, blood sugar was high, and resident [did] not receive Eliquis. Eliquis was [discontinued on] 6/1/24. It was alleged the [Certified Nursing Assistant] improperly placed briefs on the resident. Resident was sent to [Emergency Room]. The initial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews with family, staff, and physicians the facility failed to ensure a thorough investgation was conducted when they received an allegation of neglect for one (Resident # 22) of one sampled resident whose family lodged a complaint of neglect. Resident # 22's family member filed an allegation of neglect after receiving an anonymous phone call that Resident # 22 needed to be sent to the hospital. Interviews revealed the anonymous phone call was made by a medication aide when she feared the resident was about to die and was not receiving medical care while under the care of Nurse # 4. Interview with the medication aide revealed she had previously reported concerns regarding Nurse # 4 not responding to an emergeny situation and former administration did not investigate. The findings included: Review of the facility's policy entitled Abuse/Neglect, Missappropriation/ Crime Reporting Requirements/ Investigations revealed nursing will immediately initiate a thorough internal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and family interviews the facility failed to refer a resident for home health services and order necessary equipment for 1 of 1 resident reviewed for discharge (Resident #6). The findings included: Resident #6 was admitted to the facility on [DATE] with diagnoses including cerebrovascular disease. Resident #6's admission Minimum Data Set (MDS) assessment dated [DATE] revealed she was cognitively intact. She had no mood symptoms or behaviors. She was coded as planning to discharge to the community. Review of the Discharge summary dated [DATE] indicated that Resident #133 was discharged from the facility on 8/26/24. The discharge summary was signed by Social Worker #2. The discharge summary indicated a rollator walker had been recommended. Home Health assistance with activities of daily living and home health physical therapy had been recommended by the physical therapist. An interview was conducted with Resident #6's family member on 8/28/24 at 2:47 PM who stated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on family interview, record review, staff interviews, and emergency medical services (EMS) report the facility failed to obtain physician orders for one (Resident #4) of five residents reviewed for admission procedures. Findings included: There was no documentation in the electronic medical record of Resident #4 other than the hospital Discharge summary dated as uploaded by the facility on 7/10/2024. The hospital discharge summary, for the 7/3/2024 to 7/10/2024 hospital stay, revealed Resident #4 had the discharge diagnoses of generalized muscle weakness, chronic lymphocytic leukemia, age related physical debility, primary hypertension, Stage 3 chronic kidney disease, Type 2 diabetes mellitus, and a history of transient ischemic attack (stroke). The hospital discharge summary listed an expected medication list at discharge but did not include any orders for oxygen. There was no documentation of any orders or any admission documentation in the electronic medical record to indicate initial orders were obtained for Resident #4 from a facility physician. An interview was conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Resident 6 was admitted to the facility on [DATE] with diagnoses including cerebrovascular disease. She was discharged to the community on 8/26/24. Resident #6's admission Minimum Data Set (MDS) assessment dated [DATE] revealed she was cognitively intact. She was coded as planning to discharge to the community. Review of the resident's care plan, dated 8/1/24, revealed no mention of discharge planning. There was no documentation Resident #6, or the Responsible Party (RP) had been invited and involved in a care plan meeting. An interview with Resident # 6's RP on 8/28/24 at 2:47 PM revealed she had never been involved in any type of care plan for the resident. She stated she was initially told Resident #6 was going to be discharged on 8/17/24 and that did not happen. The RP stated she was contacted on 8/23/24 and was told the resident was going to be discharged on 8/24/24. The RP felt that the communication was very poor at the facility about what needed to be done for the resident. She further stated better…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and resident interview the facility failed to implement an effective discharge planning process for one (Resident #7) of one resident who wished to discharge from the facility. The findings included: Resident #7 was admitted to the facility on [DATE] with multiple diagnoses some of which included Type 2 Diabetes, protein calorie malnutrition, gastrostomy status, and chronic kidney disease stage 3. Documentation in the base line care plan written by the Minimum Data Set (MDS) /Care plan coordinator initiated on 8/20/2024 revealed there was no documentation for Resident #7's discharge plan to return to the community. Documentation on an admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #7 was cognitively intact. Resident #7 was coded as previously, prior to current illness, as being independent with self-care, mobility, stairs, and functional cognition. Resident #7 was coded as requiring substantial or maximal assistance for all activities of daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews with resident, family, and staff the facility failed to ensure a resident received assistance with incontinent care. This was for one (Resident # 2) of four residents reviewed for activity of living needs being met. The findings included: Record review revealed Resident # 2 was admitted to the facility on [DATE]. The resident's diagnoses included in part a history of congestive heart failure, a history of spinal stenosis and stroke. Resident # 2's significant change [NAME] Data Set assessment, dated 8/22/24, coded the resident as moderately cognitively impaired. The resident was also assessed to be totally dependent on staff for bed mobility, hygiene needs, toileting needs, and bathing needs. He was assessed to be frequently incontinent of bowel and bladder. Review of Resident # 2's care plan revealed it had been updated on 7/18/24 to include that the resident required assistance with his activities of daily living due to congestive heart failure and chronic medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews with staff and physicians the facility failed to obtain orders for the care of a resident's indwelling urinary catheter. This was for one (Resident # 16) of three sampled residents with indwelling urinary catheters. The findings included: Resident # 16 was admitted to the facility on [DATE]. One of the resident's diagnoses included urinary retention. The discharge summary also noted the resident had an indwelling urinary catheter and discharge orders included the instructions that the catheter should be changed monthly. There was a notation in the discharge summary that the next due date for catheter change was on 7/3/24. Review of Resident # 16's admission Minimum Data Set assessment, dated 6/20/24, revealed the resident had an indwelling urinary catheter. Review of the resident's care plan, dated 8/9/24, revealed no mention of the urinary catheter. A review of physician orders for Resident # 16 revealed no orders for the care of the urinary catheter or when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, Emergency Medical Services (EMS) record, staff and family interviews the facility failed to provide respiratory care services for one (Resident #4) of three residents reviewed for respiratory care. Findings included: There was no documentation in the electronic medical record of Resident #4 other than the hospital Discharge summary dated as uploaded by the facility on 7/10/2024. The hospital discharge summary, for the 7/3/2024 to 7/10/2024 hospital stay, revealed Resident #4 had the discharge diagnoses of generalized muscle weakness, chronic lymphocytic leukemia, age related physical debility, primary hypertension, Stage 3 chronic kidney disease, Type 2 diabetes mellitus, and a history of transient ischemic attack (stroke). The hospital discharge summary listed an expected medication list at discharge but did not include any orders for oxygen. There was no documentation of any orders or any admission documentation in the electronic medical record to indicate initial orders were obtained for Resident #4 from a facility physician. An interview was conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with resident, staff, and family the facility failed to ensure a system was in place to manage call outs in nursing so incontinent care and showers could be provided. This was for one of four residents reviewed for sufficient staff to meet residents' individual needs (Resident #2). The findings included: Record review revealed Resident # 2 was admitted to the facility on [DATE]. The resident's diagnoses included in part a history of congestive heart failure, a history of spinal stenosis and stroke. The resident also had a diagnosis of peripheral neurofibromatosis (a genetic condition that causes skin tumors). Resident # 2's significant change [NAME] Data Set assessment, dated 8/22/24, coded the resident as moderately cognitively impaired. The resident was also assessed to be totally dependent on staff for bed mobility, hygiene needs, toileting needs, and bathing needs. He was assessed to be frequently incontinent of bowel and bladder. Review of Resident # 2's care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews with residents and staff the facility failed to ensure a system where residents who preferred and requested larger portions received the portions per their preference without having to go to the dietary department and ask for more food. This was for two (Residents # 9 and # 11) of six sampled residents reviewed for dietary services to meet their preferences and needs. The findings included: 1. Resident # 9 was admitted to the facility on [DATE] with multiple diagnoses which in part included congestive heart failure and diabetes. Review of Resident # 9's admission Minimum Data Set assessment, dated 8/21/24, revealed the resident had moderate cognitive impairment. A review of Resident # 9's diet orders revealed an order, dated 8/15/24, for a diabetic regular diet. The order did not note any preferences for larger portions. A review of Resident # 9's care plan, dated 8/16/24, revealed the resident's dietary preferences were to be reviewed as needed for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, family interview, and staff interview the facility failed to provide rehabilitation services per the resident's plan of care. This was for one (Resident # 16) of three sampled residents reviewed for therapy services. The findings included: Resident # 16 was admitted to the facility on [DATE] following a fourteen day hospitalization. According to a hospital Discharge summary dated [DATE] the resident was found to be treated for acute ulcerative esophagitis, upper gastrointestinal bleeding, and a urinary tract infection while hospitalized . Additionally, the resident had diagnoses in part which included a hiatal hernia, urinary retention, congestive heart failure, chronic obstructive pulmonary disease, seizure disorder, and hypertension. According to the 6/17/24 discharge summary Resident # 16 was to have physical therapy upon discharge. Resident # 16's Minimum Data Set assessment, completed on 6/20/24, coded the resident as moderately cognitively impaired. The resident was assessed to need…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-06 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews with residents, staff, pharmacists, and physician the facility failed to ensure 1) controlled drug receipt disposition records coincided with the order and administration of a resident's morphine which indicated the resident had not received the morphine as prescribed (Resident # 3) and 2) ensure non controlled medications were obtained from the pharmacy and administered per orders (Residents # 8 and # 13). This was for three of five sampled residents reviewed for medications. The findings included: 1. Resident # 3 was readmitted to the facility on [DATE]. The resident had a diagnosis of chronic pain. Per the resident's 7/3/24 hospital discharge summary, the resident and her guardian had chosen comfort care, and the facility was to follow up with a hospice referral once she was admitted to the facility. Discharge instructions on the 7/3/24 summary also included the resident should receive morphine sulfate 100mg/5 ml (20 mg/ml) concentrated solution. Give .25 ml…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-06 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident interview, staff interview, and physician interview the facility failed to ensure residents received antibiotics or insulin correctly. This was for one (Resident # 1) of six sampled residents whose medications were reviewed and for one (Resident # 14) out of four residents observed during a medication pass observation. The findings included: 1. Record review revealed Resident # 1 was admitted to the facility on [DATE]. Resident # 1's hospital Discharge summary, dated [DATE], included the following information. The resident had wounds. One of Resident # 1's wounds was located on the right ankle and a MRI had shown right lateral ankle with underlying osteomyelitis of the distal fibula. (Osteomyelitis is a bone infection and the fibula is the leg bone which extends into the ankle joint). Resident # 1's discharge summary indicated going to SNF (skilled nursing facility) for extended antibiotics, wound care, and rehab. The discharge summary did not note which antibiotic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-06 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interviews, record reviews, staff interviews, pharmacist interviews, and physician interviews administration failed to ensure adequate training and systems were in place as the facility changed over from one medical record system to another during a week when the facility had 14 hospital admissions which required orders to be initiated for care, medications, and treatments. This was for four (Residents #1, Resident # 2, Resident # 3, and Resident # 13) sampled residents of the 13 residents who were admitted during the week of the facility's change over to their new medical record system. (One of the thirteen residents was admitted twice during the first week of transition). The findings included: 1a. Resident # 1 was admitted on [DATE]. Resident # 1's hospital Discharge summary, dated [DATE], included the information that Resident # 1 had wounds and osteomyelitis (a bone infection). According to the discharge summary the resident was to be transferred to a skilled nursing facility for extended…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff, and family interviews the facility failed to notify the responsible party of a transport to the hospital for one (Resident #2) of three residents reviewed for notification of a change in condition. Findings included: Resident #2 was admitted to the facility on [DATE] with multiple diagnoses some of which were dementia, benign prostatic hyperplasia, chronic kidney disease, and atrial fibrillation. Documentation under the profile tab in the electronic medical record of Resident #2 revealed a family member was listed as the responsible party. Documentation on a SNF/NF to Hospital Transfer form dated 7/11/2024 at 2:00 PM revealed Nurse #3 sent Resident #2 to the emergency room for bleeding from the urethra. Nurse #3 documented on the transfer form; the facility name was the resident representative who was notified of the transfer of Resident #2. An interview was conducted on 7/31/2024 at 1:20 PM with the family member who was listed as the responsible party for Resident #2. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews with resident, staff, and physician the facility failed to ensure clarification was obtained when a resident arrived for facility admission without orders for a medication the hospital discharge summary indicated he needed to treat a bone infection. This was for one (Resident # 1) of three residents reviewed for provision of medical care per professional standards of practice. The findings included: Record review revealed Resident # 1 was admitted to the facility on [DATE]. Resident # 1's hospital Discharge summary, dated [DATE], included the following information. The resident had a history of stroke, paraplegia, prostate cancer, lumbar stenosis, chronic pain and lymphedema, and wounds. Vascular surgery was consulted during the hospitalization, and the vascular physician did not think the resident had peripheral vascular disease. One of Resident # 1's wounds was located on the right ankle and a MRI had shown right lateral ankle with underlying osteomyelitis of the distal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-06 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews with a resident, family, staff, and physician the facility failed to ensure orders were obtained and carried out for flushes for a peripheral inserted central catheter. (A peripheral inserted central catheter is a type of intravenous access, which requires flushes with an ordered solution to maintain the patency in order that the line not clot off). This was for one (Resident # 1) of one sampled resident with an intravenous access site. The findings included: Record review revealed Resident # 1 was admitted to the facility on [DATE]. Resident # 1's hospital Discharge summary, dated [DATE], included the following information. Resident # 1's discharge summary indicated going to SNF (skilled nursing facility) for extended antibiotics, wound care, and rehab. On 7/3/24 the resident was transferred to the facility for care. On the resident's admission nursing assessment, it was noted the resident had a PICC (peripheral inserted central catheter). From the dates of 7/3/24 through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-06 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews with resident, family, and staff the facility failed to ensure appropriate transportation was arranged in order that a resident attend a scheduled appointment with a specialist physician. This was for one (Resident # 1) of two residents reviewed for missed appointments. The findings included: Record review revealed Resident # 1 was admitted to the facility on [DATE]. The resident's diagnoses in part included prostate cancer and chronic progressive lower extremity weakness with paraplegia. Resident # 1's admission Minimum Data Set) assessment, dated 7/8/24, coded the resident as cognitively intact. He was also assessed to be 79 inches tall (6 feet and 7 inches tall.) Interview with Resident # 1 on 7/31/24 at 2:40 PM revealed he had missed a urology appointment since his admission date to the facility on 7/3/24. He further reported the following information about the missed appointment. He was a very tall man and they had placed him in a wheelchair to be transported in a van…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-06 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview the facility failed to ensure their medication rate was below five percent. Two nurses and two Medication Aides were observed to administer medications. Three errors were detected out of 26 opportunities for error resulting in a 11.53 % medication error rate. One error was an omission, one error was because of the wrong medication administered, and one error was the wrong administration time for sliding scale insulin. The findings included: 1a. On 8/1/24 at 8:05 AM Medication Aide #1 (MA # 1) was observed as she administered medications to Resident # 14. MA # 1 viewed the electronic medication administration record and reported Resident # 14 was due to receive Ferrous Gluconate. MA # 1 looked through the cart and could not find any. She then went to look in a different area of the facility and returned to say that there was none. She was not observed to give any Ferrous Gluconate to Resident # 14. Following the medication pass observation, a review of orders revealed Resident # 14's orders included he receive Ferrous Gluconate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-06 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews with a resident's guardian, staff, hospice provider, and physician the facility failed to initiate a hospice referral when the resident was readmitted with clear instructions that her wishes were for comfort measures which included comfort foods and no tube feedings. After the hospice referral was made, Resident # 3's wishes were still not made known by the hospice provider and facility staff to the physician so that tube feedings could be stopped and comfort foods initiated until the guardian questioned the plan of care. This was for one (Resident # 3) of one sampled resident reviewed for hospice services provided at the facility. The findings included: Record review revealed Resident # 3 was readmitted to the facility on [DATE] after being hospitalized from [DATE] to 7/3/24. Resident # 3's hospital Discharge summary, dated [DATE], included the following information. The resident had a history of multiple strokes, history of tracheostomy with decannulation,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview the facility failed to 1) perform hand hygiene while performing dressing changes and prior to obtaining supplies from the facility's treatment cart and 2) keep scissors in a clean field before using them to cut dressing items used directly in a resident's wound bed and 3) ensure caring of different wounds was a separate task with different gloves and hand hygiene to avoid potential cross contamination between wound beds. This was for one (Resident # 1) of one sampled resident who was observed during wound care. The findings included: Review of the facility's infection prevention control policy, dated 2/6/20, revealed staff were to perform hand hygiene when removing gloves and gloves were to be removed when moving from a contaminated body site to a clean body site. On 8/1/24 at 6:15 PM Nurse # 11 prepared to care for Resident # 1's wounds. At the time, the resident reported his left foot had already been dressed for the day. Unit Manager # 1 also joined Nurse # 11 while she was in the room and also helped with the direct care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with staff, family, Nurse Practitioners, and physicians, for a resident with multiple wounds caused by shearing and pressure, the facility failed to have a system in place to accurately evaluate the extent nutrition was contributing to the development and non-healing of the wounds and develop a plan to address any nutritional deficit. This was for one (Resident # 4) out of three sampled residents with pressure sores. The findings included: Resident # 4 was initially admitted to the facility on [DATE] with a most recent readmission date on [DATE] following hospitalization. The resident had diagnoses which included chronic encephalopathy, hypertension, history of remote infarcts to the basal ganglia and thalami, gastrostomy placement, and history of ileus. Review of Resident # 4's quarterly Minimum Data Set assessment, dated [DATE], revealed the resident was severely cognitively impaired. Additionally, the resident was assessed to be totally dependent on staff for her bathing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-06 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews with staff and the Nurse Practitioner the facility failed to ensure the medical record was complete and accurate regarding administration of treatments, administration of medications, administration of enteral feedings, and weights. This was for one (Resident # 4 of one sampled resident reviewed for accuracy of medical records. The findings included: Resident # 4 was initially admitted to the facility on [DATE] with a most recent readmission date on 8/29/23 following hospitalization. The resident resided at the facility until 5/16/24. 1 a. Review of Wound Physician notes from December 2023 through the resident's discharge revealed she was to receive wound care for multiple pressure sores. Review of Resident # 4's TARs (Treatment Administration Records) for the month of January 2024 revealed multiple Ns beside treatments where the nurses were to document a check mark to signify the treatment was done. The facility's Nurse Consultant was interviewed on 5/31/24 at 2:52 PM and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-06 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, resident, staff, nurse practitioners, and physician interview the facility Quality Assessment Performance Improvement (QAPI) committee failed to maintain implemented procedures and monitor the interventions that the committee put into place following the complaint survey completed 6/6/2024. This was for three repeat deficiencies in the areas of pressure sore care, nutritional status, and resident record documentation that were originally cited on 6/6/2024. The continued failure of the facility showed a pattern of the facility's inability to sustain an effective QAPI committee. The findings included: This citation is cross referred to: F686: During the complaint survey of 8/6/2024 the facility failed to 1) ensure orders were entered into the electronic medical record upon admission and after treatment order changes were made by a weekly visiting Wound Physician in order that nurses would know and provide the correct treatment on correct days 2) clarify which Wound Physician was to be overseeing the care of a resident's pressure sores when the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with staff and physicians, for a resident whose weights showed a trending decline, the facility failed to ensure a system was in place for the registered dietician to become aware of accurate weights and develop a plan of care to address weight loss. This was for one (Resident # 4) of two sampled residents reviewed for nutritional status interventions. The findings included: Resident # 4 was initially admitted to the facility on [DATE] with a most recent readmission date on [DATE] following hospitalization. The resident had diagnoses which included chronic encephalopathy (a change in brain function), hypertension, history of remote infarcts to the basal ganglia and thalami (brain damage in specific areas of the brain) , gastrostomy placement, and history of ileus. Review of Resident # 4's quarterly Minimum Data Set assessment, dated [DATE], revealed the resident was severely cognitively impaired. Additionally, the resident was assessed to be totally dependent on staff for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-10 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, resident, and staff interviews the facility's Quality Assessment and Assurance Committee failed to maintain implemented procedures and monitor interventions that the committee had previously put in place following the recertification and complaint surveys of 4/1/21, 8/11/22 and 11/30/23 and the complaint survey of 1/18/23. This was for a deficiency in the area of Residents Rights/Exercise of Rights (F550). The continued failure during five federal surveys of record showed a pattern of the facility's inability to sustain an effective Quality Assurance Program. Findings: This tag is cross-referenced to: F550: Based on record review, staff, and resident interviews, the facility failed to treat a resident with dignity and respect when Nursing Assistant (NA) #3 refused to assist Resident #2 with eating her meal at lunch time and then yelled at Resident #2 when her lunch tray fell on the floor. Nurse #2 observed the resident shaking and crying after the incident with NA #3. This occurred for 1 of 2 residents reviewed for dignity and respect. During recertification…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and Nurse Practitioner interview, the facility failed to follow a physician order for laboratory services for 1 of 1 resident reviewed for providing care according to professional standards (Resident #1). Findings: Resident #1 was admitted to the facility on [DATE] with the following diagnose cerebral infarction due to embolism and osteomyelitis. The 11/27/23 Annual Minimum Data Set (MDS) revealed Resident #1 was moderately cognitively impaired. There were no other MDS completed. A review of the Nurse Practitioner's progress note dated 12/10/23 for 12/8/23 visit revealed documentation of her assessment of Resident #1. The progress notes documented Resident #1 stating he did not feel well and was nauseated. The Practitioner documented that she would obtain lab work due to Resident #1's weakness, complaints of not feeling well and nausea. Review of the paper physician's orders dated 12/8/23 revealed Resident #1 was to have a complete blood count (CBC) and a comprehensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-30 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interviews, interview with the Pharmacy Consultant, interview with the Physician (MD), the facility failed to assess for tardive dyskinesia (involuntary movements and a side effect of long-term treatment with antipsychotic medications) for a resident prescribed an antipsychotic medication (Resident #81). Additionally, the facility failed to ensure a physician's order for as needed (PRN) psychotropic medication for a resident (Resident #56) was time limited in duration. This affected 2 of 5 residents reviewed for unnecessary medications. Findings included: 1. Resident #81 was admitted to the facility on [DATE] with diagnoses including a schizophrenia disorder. An Abnormal Involuntary Movement Scale (AIMS) assessment dated [DATE] indicated Resident #81 was not experiencing abnormal involuntary movements, a side effect when taking antipsychotic medications. There were no other AIMS assessments documented in Resident #81's electronic medical record. A review of the Pharmacy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff, Registered Dietician, and physician interviews, the facility failed to follow a physician order for obtaining a resident's weight twice per week for 1 of 5 residents (Resident #32) reviewed for nutrition. Findings included: Resident #32 was admitted to the facility on [DATE] with diagnoses that included dementia and hypertension. A review of the active November physician's orders indicated a physician order dated 8/19/21 that revealed, obtain weight twice weekly. If weight changes 2-3 pounds overnight or 5 pounds in 1 week notify doctor. The quarterly Minimum Data Set, dated [DATE] revealed Resident #32 had moderate cognitive impairment with no rejection of care or significant weight loss coding. Review of Resident #32's weights from 10/1/23 through 11/29/23 revealed two weights obtained and recorded. The weight for 10/13/23 was 118.4 pounds and the weight for 11/11/23 was 119.8 pounds. Review of Resident #32's Medication Administration Records (MAR) for October and November 2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, and record review the facility failed to rinse soap from a resident's skin per manufacturer's directions during a bath for 1 of 4 resident reviewed for activities of daily living care (Resident #26). Findings included: Review of the directions printed on the bottle of body wash and shampoo combination soap (which was used for the bath on 11/28/23 at 11:34 AM) read in part, DIRECTIONS: Shampoo - Apply a small amount to wet hair or scalp and work into a lather. Massage scalp and hair. Rinse well. Shower or tub bath - Apply product to wet washcloth or directly to wet skin to create light lather. Gently cleanse skin. Rinse well. Resident #26 was admitted to the facility on [DATE]. Her active diagnoses included progressive neurological conditions, dementia, and anemia. Resident #26's Minimum Data Set assessment dated [DATE] revealed she was assessed as severely cognitively impaired. She had no behavior noted. She was dependent on staff for eating, oral hygiene, toileting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$326,170 in federal fines across 3 penalties. 2 Medicare payment denials on record.

  • $111,432 — penalty dated 2025-02-24
  • $177,132 — penalty dated 2024-06-06
  • $37,606 — penalty dated 2023-11-30
  • Medicare payment denial — starting 2025-03-27 for 40 days
  • Medicare payment denial — starting 2024-09-06 for 38 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.5M
Net patient revenuemost recent cost report
+5.7%
Operating marginrevenue minus expenses
$2.1M
Related-party expense20% of expenses
Who pays — share of resident-days
Medicaid 70%Medicare 4%Other / private 26%

This home reported $2.1M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$289per resident / day
operating cost
$8,782per month
≈ monthly operating cost
$306per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NC

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the North Carolina Medicaid page.

Typical monthly cost in North Carolina
$9,733/mo
Nursing home (semi-private)
$10,798/mo
Nursing home (private)
$6,496/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 345529. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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