No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Davis Health Care Center

1011 Porters Neck Road, Wilmington, NC 28411 · Non profit - Corporation · 115 certified beds · (910) 686-7195 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0744)2 immediate-jeopardy citations$63,996 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0604) — most recent Jun 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (22) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $63,996 in federal fines (most recent 2025-10-20)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • nursing-staff turnover (65%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1013 Porters Neck Rd · (910) 686-1099 · Call to confirm hours
Pharmacy
8528 Market St · (910) 530-2173 · Call to confirm hours
Grocery
1202 Porters Neck Rd · (910) 686-9148 · Call to confirm hours
Place of worship
300 Futch Creek Rd · (910) 686-7556

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased19.4%15.6%15.4%worse
Long-stay residents who lose too much weight4.7%7.2%5.4%better
Long-stay residents with a catheter left in their bladder1.9%0.7%0.9%worse
Long-stay residents with a urinary tract infection3.0%2.3%2.0%worse
Long-stay residents with depressive symptoms2.7%5.9%6.5%better
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury5.6%3.5%3.3%worse
Long-stay residents whose ability to walk worsened17.0%18.3%16.1%typical
Long-stay residents on antianxiety or hypnotic medication24.7%21.3%18.9%worse
Long-stay residents given the seasonal flu vaccine94.0%94.1%95.3%typical
Long-stay residents with pressure ulcers4.1%5.5%4.7%better
Long-stay residents with worsening bladder/bowel control16.0%20.7%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table22.0%14.0%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.9%1.4%1.4%worse
Short-stay residents given the seasonal flu vaccine71.9%78.1%79.4%typical
Short-stay residents rehospitalized after admission25.9%22.9%22.6%worse
Short-stay residents with an outpatient ER visit19.6%12.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days0.761.781.67better
Long-stay outpatient ER visits per 1,000 resident days0.691.801.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

68.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 340 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

68.5%U.S. median 51.5%
Got home and stayed home
9.1%U.S. median 10.7%
Went back to hospital
32.1%U.S. median 56.6%
Met the expected recovery
0.34U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 32.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 131 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 58% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 37% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF68.5%CMS range 64.5–72.251.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.1%CMS range 6.9–11.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge32.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge39.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge28.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge96.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization4.6%CMS range 2.5–7.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.741.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.61
RN hours/ resident / day
0.96
LPN hours/ resident / day
2.07
Aide hours/ resident / day
3.64
Total nurse hours/ resident / day
0.45
RN hoursweekends
64.7%
Total nursing turnover
57.7%
RN turnover

How full it usually is: this home is certified for 115 beds and averages 108.0 residents a day — about 94% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.64 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.61 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.07 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.35 hrs/resident/day on weekends vs 3.75 on weekdays — 11% thinner on weekends. RN hours go from 0.67 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 65% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-06-23)
4
at the previous standard inspection (2025-04-17)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

22 citations, most serious first. The 14 most serious are shown; the remaining 8 are one tap away and print in full.

  • Immediate jeopardy · J2026-06-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews with staff, Nurse Practitioner and Responsible Party (RP), the facility failed to protect the residents' right to be free of resident-to-resident physical abuse for 2 of 2 residents (Resident #110 and Resident #14) reviewed for abuse. Resident #110 (a female resident with severe cognitive impairment) had a history of following Resident #14 (a male resident with cognitive impairment) around the facility, getting close to him, and entering his room at night. Staff reported Resident #14 would get irritated and try to get away from Resident #110. On 6/5/26 Resident #110 was observed poking Resident #14 in the face with her finger and yelling. Resident #14 grabbed Resident #110's wrist, followed by Resident #110 grabbing Resident #14's left arm digging in her nails, and Resident #14 hitting Resident #110 on her face. Resident #14 had scattered bruising and a small skin tear to the arm and Resident #110 had reddened areas to her face following the 6/5/26 altercation.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-10-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews with staff, resident, Physician and Wound Care Specialist, the facility failed to identify an environmental hazard and supervise Resident #1. Resident #1 was newly admitted to the nursing home, severely cognitively impaired and blind. On 10/11/25, Nurse Aide (NA) #1 placed Resident #1, who was seated in his wheelchair, in front of the lit fireplace in the dining room after he expressed feeling cold. NA #1 then left to assist another nurse aide, leaving Resident #1 unsupervised. While unattended, Resident #1 tipped his wheelchair over backward, falling against the fireplace. His head, back, and shoulders came into contact with the hot mesh grate. Resident #1 yelled out. Resident #2 was on the other side of the fireplace and yelled for help from staff. NA#1 responded and alerted Nurse #1. Resident #1 told NA #1 his head was burning. Nurse #1 responded, and moved Resident #1 away from the fireplace. Emergency Medical Services (EMS) were contacted. Upon arrival,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-06-23 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff and Nurse Practitioner interviews, the facility failed to ensure two cognitively impaired residents were free from the use of physical restraints. A staff member applied gait belts around the residents' abdomen and secured the belts to the back frames of their wheelchairs, restricting their freedom of movement and preventing them from independently rising from the chairs. The residents were unable to remove the belts on their own. There was no physician's order, assessment, care plan or clinical justification for restraint use. This deficient practice occurred for 2 of 2 residents (Resident #3 and Resident #95) reviewed for restraint use. A reasonable person would have felt fear, loss of autonomy, helplessness, and a loss of dignity when physically restrained in a wheelchair without the ability to remove the device or move freely.Findings included:Resident #3 was admitted to the facility on [DATE] with diagnoses including dementia and generalized anxiety. Resident #3's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-02-08 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews the facility failed to treat a resident with dignity and respect when Nurse #3 spoke to a resident (Resident #41) in a demeaning way when she demanded the cognitively impaired resident to pick up food and dishes that the resident had thrown on the floor for 1 of 2 residents observed for dignity. This action would have caused a reasonable person psychosocial harm such as feelings of shame, humiliation, agitation, and degradation. Findings included: Resident #41 was admitted to the facility on [DATE]. Diagnoses included, in part, vascular dementia with behavioral disturbance, restlessness and agitation, Alzheimer's Disease, mild intellectual disabilities, and anxiety. A review of Resident #41's care plan written on 11/30/21 and last reviewed on 01/30/24 revealed a plan of care for the ability to self-propel in wheelchair with approaches to include that staff will allow resident to self-propel wheelchair as desired. Resident has episodes of verbal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-23 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and staff and resident interviews, the facility failed to communicate the efforts to address and resolve concerns that were reported during Resident Council Meetings for 6 of 8 months of Resident Council Meeting minutes reviewed (October 2025, November 2025, December 2025, January 2026, February 2026, March 2026, April 2026, May 2026).Finding included:a. The Resident Council Minutes dated 10/23/25 indicated in the notes section of the form that the following concerns were voiced: the laundry was not being put away after being washed and the food was cold. Staff in attendance at the meeting were the Activities Director, Activities Assistant, Administrator, Director of Nursing (DON), Dietitian, Environmental Services Supervisor (EVS), and Food Services Director. b The Resident Council Minutes dated 11/20/25 did not indicate that a response was provided to the council regarding the concerns that were voiced on 10/23/25 or any follow-up that the facility completed. Staff in attendance were the Activities Assistant, Administrator, Dietitian, EVS, and Food Services…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-23 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and resident, staff, the Pharmacy Quality Assurance Representative, Pharmacy Nurse Consultant and Nurse Practitioner interviews, the facility failed to protect resident's right to be free from misappropriation of narcotic pain medications (oxycodone). This deficient practice occurred for 2 of 2 residents reviewed for misappropriation of controlled medications (Resident #125 and Resident #87). Findings included: a.) Resident # 125 was admitted to the facility on [DATE] with diagnoses including lower lumbar radiculopathy (any pinched nerve root in the lower back). A physician's order for Resident #125 dated 3/3/26 revealed oxycodone 10 milligram (mg) tablets, to give one tablet by mouth three times a day for lumbago/sciatic pain, (a specific presentation of lower lumbar radiculopathy) with a start date of 3/3/26 and an end date of 4/1/26. A packing slip and delivery receipt from the dispensing pharmacy revealed on 3/3/26 that a total of 90 oxycodone 10 mg tablets (3 cards of 30 tablets…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-23 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff and Nurse Practitioner interviews the facility failed to implement its abuse policy and procedures in the areas of reporting to the Administrator, reporting to the regulatory agency, law enforcement and Department of Social Services Adult Protective Services and provide protection for: 1.) An injury of unknown origin in a cognitively impaired resident (Resident #14) who sustained fractures of the left radius and ulna without any documented or reported fall, and was not reported to the Administrator. 2.) Two (2) separate incidents of resident-to-resident abuse between Resident #14 and Resident #110 in a special care unit that resulted in injuries to both residents and a hospital evaluation for Resident #110. None of these 3 incidents were reported to the North Carolina Division of Health Service Regulation or Adult Protective Services (APS as required), and 3.) failed to thoroughly investigate a reported incident of resident abuse involving improper restraint use at the time of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-23 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, Psychiatric Nurse Practitioner interview, and staff interviews, the facility failed to permit a resident to return to the facility after being transferred to the hospital for a psychiatric evaluation due to aggressive behaviors toward other residents for 1 of 2 residents reviewed for hospitalization (Resident #1).Findings included:Resident #1 was admitted to the facility on [DATE] with cumulative diagnoses that included generalized anxiety, Alzheimer's disease, dementia with behavioral disturbance, restlessness and agitation, recurrent moderate major depressive disorder, disorientation and insomnia.An admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #1 had severely impaired cognition. No mood issues were identified. Other behavioral symptoms not directed toward others and wandering occurred on 1 to 3 days and the resident was noted with no change in behavior or other symptoms compared to a prior assessment. The resident had functional impairment with range of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff and Nurse Practitioner (NP) interviews, and record review, the facility failed to ensure a safe environment free of accident hazards for 1 of 5 residents reviewed for accidents (Resident #25), when a can of WD-40 (a penetrating oil used to lubricate metal surfaces and highly flammable) was observed in Resident #25's room in an area easily accessible to other cognitively impaired residents, creating the potential for accidental ingestion, misuse, or exposure. This deficient practice had the potential to affect all residents on the unit.Findings included:Resident #25 was admitted to the facility on [DATE] with bilateral below the knee (BKA) amputations.Resident #25's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed he was cognitively intact and used an electric wheelchair for mobility.The label on the can of WD-40 read in part to keep the product out of reach of children. The contents are, flammable and to keep it away from heat, sparks, flames, etc. It further read…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-23 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews with staff, Nurse Practitioner and Psychiatric Nurse Practitioner, the facility failed to address a psychiatric Nurse Practitioner recommendation to increase the medication trazadone (an antidepressant used to manage restlessness and anxiety and is used as a sleep aid) for a resident (Resident # 110) diagnosed with dementia who had a known pattern of wandering behaviors and nighttime sleep disturbance. This deficient practice was for 1 of 1 resident (Resident # 110) sampled for dementia care.Findings included:Resident #110 was admitted on [DATE] with diagnoses which included dementia, anxiety, restlessness, and agitation.A physician order in Resident #110's electronic health record dated 11/23/25 written by the Nurse Practitioner indicated trazadone 50 mg at bedtime daily. A pharmacy recommendation dated 2/6/26 indicated that Resident #110 received trazadone 50 milligrams (mg) at bedtime. The recommendation stated to consider dose reduction if appropriate. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and staff interviews, the facility failed to record the opened date on an insulin pen and discard an expired bottle of an ophthalmic solution (eye drops), according to the manufacturer's guidelines, and discard an expired bottle of a proton pump inhibitor (a medication that decreases the amount of acid produced in the stomach). This was observed on 1 of 3 medication carts (200 hall medication cart) reviewed for medication storage. Findings Included: Review of the manufacturer's guidelines for Insulin Glargine (Lantus) pens instructed to discard 28 days after opening. Review of the manufacturer's guidelines for Polyvinyl 1.4 % ophthalmic solution instructed to discard 90 days after opening. An observation of the 200-hall medication cart on 6/17/26 at 10:30 AM along with Nurse #10 revealed the following: - One Insulin Glargine (Lantus) pen with no opened date and the insulin pen had been used, - One bottle of Polyvinyl 1.4 % ophthalmic solution with an open date of 3/4/26, - One bottle (house stock) of Omeprazole (proton pump inhibitor) opened and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and staff interviews, the facility failed to implement the infection control policy and procedures for Enhanced Barrier Precautions (EBP) when two staff members (Nurse #9 and NA #7) were observed providing direct care activities to Resident #42 who had a Stage IV pressure ulcer on her sacrum and Nurse #9 was observed not changing her gloves and hand sanitizing prior to going from a dirty area to a clean area during wound care. This occurred for 2 of 3 staff members observed for infection control practices. Findings included: The Infection Control Policy dated 11/2/25 revealed Enhanced Barrier Precautions referred to an infection control intervention designed to reduce the transmission of multi-drug-resistant organisms by requiring the use of gown and gloves during high contact resident care activities. During an observation on 6/17/26 at 10:11 AM Resident #42 was observed lying in bed. There was no Enhanced Barrier Precaution sign observed on the door of Resident #42's room and there was no Personal Protective Equipment (PPE) on the door or the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-17 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, and staff, Ombudsman, Director of Dining Services, Certified Dietary Manager, Club Cook, Compliance Coordinator, and Registered Dietitian (RD) interviews, and record review, the facility failed to have no greater than a 14-hour lapse between the provision of a substantial evening meal and breakfast the following day for residents served their meals on 5 of 8 meal carts (Club area Cart-1&2; Pavilion area Cart; Haven area Cart, and River Bend area Cart) utilized for meal service. This practice had the potential to affect all the residents (91 of 91) in the facility for meal delivery. The findings included: An interview with the Ombudsman on 04/11/25 at 9:43 AM indicated that there were problems with the meal service times. The Ombudsman stated lunch and dinner meals were served early and breakfast was late. A schedule of the Dining Service Times was provided by the facility on 04/15/25. A review of this schedule indicated the meal cart delivery times allowed as much as 15 - 16 hours to lapse between the last meal of the day and first meal of the following day.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-17 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and staff and resident interviews, the facility failed to provide a resolution and communicate the efforts to address grievances reported during Resident Council meetings for 10 of 12 months reviewed (June 2024, July 2024, August 2024, September 2024, October 2024, November 2024, December 2024, January 2025 February 2025, March 2025). Findings included. The Resident Council meeting minutes were reviewed for the period of April 2024 through March 2025. The meeting minutes did not include resolutions to the concerns expressed by the residents for the following months: 6/26/24: The Resident Council minutes noted concerns regarding not getting evening showers that were scheduled. Staff wearing headphones during their shift and having snacks available. 7/10/24: The Resident Council minutes did not include a discussion regarding resolution of old business including the concerns that were reported. Concerns were reported again regarding receiving scheduled showers and staff being on their phones and having ear buds in during resident care. 8/10/24: The Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 8 citations
  • Potential for harm · D2025-04-17 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff interviews, the facility failed to coordinate a plan of care with the Hospice provider for 2 of 2 residents (Resident #54 and #21) reviewed for Hospice care. The findings included: a. Resident #54 was admitted to the facility on [DATE] with medical diagnoses which included in part: Hospice, senile degeneration of the brain, influenza, malnutrition, abnormal weight loss, and dementia. An Election of Hospice Benefit form was signed by Resident #54's Responsible Party (RP) on 02/07/25. Review of the 02/20/25 significant change Minimum Data Set (MDS) assessment revealed Resident #54 had severe cognitive impairments, and Hospice care was indicated. Review of the care plan dated 04/10/25 included activities for daily living (ADL) self-deficit related to dementia, chronic pain related to the history of fractures, and a nutritional deficit problem. No facility care plan problems indicated that Resident #54 received Hospice services. A review of Resident #54's electronic care plan record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and staff interviews the facility failed to ensure perishable food items were labeled with a date when stored in 1 of 1 walk in refrigerator, and 1 of 1 reach in refrigerator. These practices had the potential to affect food served to residents. Findings included. During the initial tour of the kitchen conducted on 02/05/24 at 10:00 AM along with the Head Chef and the Director of Kitchen Services the following perishable food items were observed: a.) A cardboard box containing 3 large bags of raw chicken thighs that were not labeled with a date to show when the chicken was placed into the walk-in refrigerator. b.) A plastic sealed raw pork roast that was not labeled with a date to show when the pork was placed into the walk-in refrigerator. c.) Three plastic sealed tubes of raw hamburger meat that were not labeled with a date to show when the hamburger was placed into the walk-in refrigerator. d.) A container of liquid eggs was observed along with the Director of Kitchen Services in the reach in refrigerator located in the kitchen on the 300…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-08 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations, and staff interviews, the facility's Quality Assurance and Performance Improvement (QAPI) Program failed to maintain implemented procedures and monitor interventions the committee put into place following the recertification and complaint investigation survey of 6/21/21 and the recertification and complaint investigation survey of 8/9/22. This was for one recited deficiency on the current recertification and complaint investigation survey of 2/8/24 in the area of food preparation and storage (F812). The continued failure during three federal surveys of record shows a pattern of the facility's inability to sustain an effective Quality Assurance program. Findings included: This tag is cross referenced to: F812 Based on observations, record review, and staff interviews the facility failed to ensure perishable food items were labeled with a date when stored in the walk in and reach in refrigerators. These practices had the potential to affect food served to residents. During the recertification and complaint investigation survey of 6/21/21 the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-08 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to complete a comprehensive Minimum Data Set (MDS) admission assessment within the regulatory time frame as specified in the Resident Assessment Instrument (RAI) manual for 1 of 1 resident reviewed for completion of a comprehensive MDS assessment (Resident # 219). Findings included. Resident #219 was admitted to the facility on [DATE] with diagnoses of a fractured wrist and respiratory disease. A review of the Minimum Data Set (MDS) admission assessment dated [DATE] revealed the assessment was signed as completed on 01/18/23. During an interview on 02/07/24 at 12:45 PM MDS Coordinator #1 stated many of the MDS assessments were behind. She stated she and MDS Coordinator #2 were trying to get the MDS assessments up to date. She indicated she was aware of the time frame to complete the admission assessments. She stated the assessments were late getting completed due to both MDS nurses having medical issues and due to a change in staff. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-08 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, the facility failed to dispose of an expired box of acetaminophen 650 milligram suppositories (Rehab medication storage room) and an expired bottle of tuberculin solution (Riverbend medication storage room) for 2 of 3 medication storage rooms observed. Findings included: Observation of the Rehab medication storage room on 2/7/24 at 10:10 AM was made with Nurse #2 in attendance. Observation revealed a box of acetaminophen 650 milligram suppositories with a printed expiration date of 12/23. Interview on 2/7/24 at 10:10 AM with Nurse #2 revealed she did not know why the expired suppositories were in the cabinet and that they should have been removed. Observation of the Riverbend medication storage room on 2/7/24 at 10:15 AM with Nurse #3 in attendance revealed an opened bottle of tuberculin solution with a label which indicated an opened date of 12/6/23 and an expiration date of 1/6/24. An interview with Nurse #3 was conducted on 2/7/24 at 10:15 AM. Nurse #3 revealed the nurses try to check the medication expiration dates but they must have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-04-17 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to transmit Annual Minimum Data Set (MDS) assessments (Resident #14, Resident #58, and Resident #27) and a Discharge MDS assessment (Resident #80) to the Centers for Medicare and Medicaid Services (CMS) system 14 days after completion of the assessment for 4 of 23 residents reviewed for MDS assessments. Findings included: a.Resident #14 was admitted on [DATE]. Resident #14's Annual MDS assessment with an assessment reference date (ARD) of 1/31/25 was listed as production batch. The Annual MDS assessment had not been transmitted to CMS within the required timeframe. b. Resident #58 was admitted on [DATE]. Resident #58's Annual MDS assessment dated [DATE] status indicated finalized. The Annual MDS assessment had not been transmitted to CMS within the required timeframe. c. Resident 27 was admitted on [DATE]. Resident #27's Annual MDS assessment dated [DATE] status was listed as production batch. The Annual MDS assessment had not been transmitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • No harm found · B2024-02-08 · tag F0637 — pattern
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to complete the Significant Change in Status Assessment (SCSA) Minimum Data Set (MDS) assessment within the regulatory timeframe as specified in the Resident Assessment Instrument (RAI) manual for 1 of 1 resident reviewed for Significant Change in Status Assessments MDS assessments (Resident #12). Resident #12's SCSA MDS assessment was completed 27 days after the assessment reference date which was past the specified 14-day timeframe. Findings included: Resident #12 was admitted to the facility on [DATE] with diagnosis which included in part Alzheimer's dementia. Review of Resident #12's 1/11/24 Significant Change in Status Assessment Minimum Data Set (MDS) revealed a completion date of 2/6/24. The RN Assessment Coordinator signed the assessment as completed on 2/6/24. Interview on 2/7/24 at 1:00 PM with MDS Coordinator #1 revealed she was behind on assessments. MDS Coordinator #1 stated she was trying to catch up on the assessments and complete…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • No harm found · B2024-02-08 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to complete quarterly Minimum Data Set (MDS) assessments within the regulatory timeframe as specified in the Resident Assessment Instrument (RAI) manual for 2 of 12 residents reviewed for quarterly MDS assessments (Resident #52 and Resident #22). Findings included: a). Resident #52 was admitted to the facility on [DATE]. Review of Resident #52's 1/5/24 quarterly Minimum Data Set (MDS) revealed the assessment was signed as completed by the MDS Coordinator on 1/23/24, 19 days after the assessment reference date (ARD). b). Resident #22 was admitted to the facility on [DATE]. Review of Resident #22's 12/15/23 quarterly MDS assessment revealed the assessment was completed on 12/29/23, 15 days after the ARD. Interview on 2/7/24 at 1:00 PM with MDS Coordinator #1 revealed that she and the other MDS Coordinator were behind on assessments. MDS Coordinator #1 stated she and the other MDS Coordinator were trying to catch up on the assessments and complete them…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$63,996 in federal fines across 2 penalties.

  • $55,172 — penalty dated 2025-10-20
  • $8,824 — penalty dated 2024-02-08

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
CORNELIA NIXON DAVIS, INC.Organization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 07/01/1966
LONG, CHARLESIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/11/2004
BIEHL, JOANNAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/23/2024
CLEMENTS, MARYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/16/2024
MCADAMS WELSH, MELISSAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/13/2024
SUTTON-SURAK, AUDREYIndividualADP OF THE SNFsince 07/01/2025

CMS files one row per role, so the 13 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$14.9M
Net patient revenuemost recent cost report
-128.1%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 32%Medicare 15%Other / private 53%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$860per resident / day
operating cost
$26,132per month
≈ monthly operating cost
$377per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NC

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the North Carolina Medicaid page.

Typical monthly cost in North Carolina
$9,733/mo
Nursing home (semi-private)
$10,798/mo
Nursing home (private)
$6,496/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 345160. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next