Good Samaritan Society - Larimore
501 E Front St, Larimore, ND 58251 · Non profit - Corporation · 40 certified beds · (701) 343-6244 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it’s on the federal Special Focus watch list for a persistent pattern of problems
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (49) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $119,935 in federal fines (most recent 2025-11-05)
- nursing-staff turnover (79%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | Not rated — CMS suppresses ratings for Special Focus Facilities |
| StaffingFrom payroll records (PBJ) | Not rated — CMS suppresses ratings for Special Focus Facilities |
| Quality measuresSelf-reported by the facility | Not rated — CMS suppresses ratings for Special Focus Facilities |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | Not rated — CMS suppresses ratings for Special Focus Facilities |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-05, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
CMS has published no overall rating for this home since 2026-05 — most often because it is a Special Focus Facility, whose rating CMS withholds. The line above is where the record stops; we do not carry the last star forward, and it is not this home’s rating today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 14.4% | 19.8% | 15.4% | typical |
| Long-stay residents who lose too much weight | 14.9% | 5.8% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 7.0% | 1.6% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 4.5% | 2.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 3.5% | 4.4% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.4% | 5.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 22.3% | 17.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 13.3% | 17.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 93.5% | 98.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 12.6% | 4.9% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 42.0% | 24.9% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 20.0% | 22.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 52.4% | 88.3% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 33.7% | 19.9% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 0.0% | 11.4% | 12.0% | check this* — see note marked star below the table |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.02 therapist hours per resident per day in 2026Q1 — more than 1% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 40 beds and averages 35.9 residents a day — about 90% occupied, or roughly 4 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.44 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.92 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.99 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.15 hrs/resident/day on weekends vs 3.55 on weekdays — 11% thinner on weekends. RN hours go from 0.98 to 0.77 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 79% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
49 citations, most serious first. The 13 most serious are shown; the remaining 36 are one tap away and print in full.
- Actual harm · Gcited before2025-11-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy/procedure review, and staff interview, the facility failed to provide the necessary treatment/services to promote healing and prevent the worsening of pressure ulcers for 2 of 2 sampled residents (Residents #2 and #3) with pressure ulcers. Failure to consistently implement interventions to prevent worsening of an existing pressure ulcer and identify changes resulted in delayed treatment and deterioration of the resident's pressure ulcers. Findings Include:Review of the facility policy titled, Physician/Practitioner Orders occurred on 11/05/25. This policy, dated 04/06/25, stated, . PURPOSE: To provide individualized care to each resident by obtaining appropriate, accurate and timely physician/practitioner orders. To provide a procedure that facilitates the timely and accurate processing of physician/practitioner orders . POLICY: Verbal/Telephone orders will be taken only by a licensed nurse . who will enter the order promptly into PCC [point click care-electronic medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-07-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of the facility reported incident (FRI), and review of facility policy, the facility failed to properly utilize assistive devices necessary to prevent accidents for 1 of 1 sampled resident (Resident #1) who fell during a staff assisted transfer. Failure to utilize the gait belt resulted in Resident #1's fall/fracture and placed all residents transferred with a gait belt at risk for injury. This citation is considered past non-compliance based on review of the corrective actions the facility implemented immediately following the incident.Findings Include:The surveyor determined a deficient practice existed on 06/17/25. The facility implemented corrective action immediately and completed corrective action on 07/07/25. Review of the facility policy titled Gait Belt-Therapy & Rehab occurred on 07/09/25. This policy, dated September 2024, stated, Gait belts are used to aid patients during transfers and/or ambulation. The gait belt provides a firm grasping surface for the healthcare provider, protects the patient from accidental trauma, and helps reduce…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-02-01 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, review of facility policy, and staff interview, the facility failed to maintain acceptable parameters of nutritional status for 1 of 2 sampled residents (Resident #81) with weight loss. Failure to routinely monitor and evaluate weights, ensure timely weight loss interventions and consistently implement them, accurately document intakes, and periodically review existing interventions and evaluate the need for updated interventions resulted in continued weight loss for Resident #81. Findings include: Review of the facility policy titled Weight and Height occurred on 02/01/24. This policy, dated 09/18/23, stated, . PURPOSE . To ensure that the resident maintains acceptable parameters of nutritional status regarding weight . To monitor weight loss or gain in a resident . All residents are weighed at a minimum of weekly for the first four weeks following admission . Residents at nutritional risk will be weighed weekly . Review of the facility policy titled Nutrition and Hydration - Food and Nutrition occurred on 02/01/24. This policy, dated 04/12/23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility policy, and staff interview, the facility failed to provide necessary care and services for 1 of 1 closed record resident (Resident #4) reviewed. Failure to assess, monitor blood pressures, and implement interventions in response to Resident #4's low blood pressure may have contributed to the resident's decline in condition. Findings include:Review of the facility policy titled Vital Signs - Blood Pressure occurred on 05/19/26. This policy, dated 11/12/25, stated, . PURPOSE To assess whether resident's blood pressure is within normal limits . Record vital signs. Report to the nurse if the blood pressure is . below 90/60, or the resident is complaining of light headedness, dizziness, blurred vision and/or shallow breathing.Review of Resident #4's medical record occurred on 05/19/26 and identified an admission date of 04/10/26. Diagnoses included hypertension (high blood pressure). Physician orders included the following:* Hydrochlorothiazide 25 milligrams (mg) daily for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-18 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility policy, and staff interview, the facility failed to ensure the residents' right to request, refuse, and/or discontinue treatment for 4 of 14 sampled residents (Resident #7, #10, #24, and #25) reviewed for advanced directives/code status. Failure to ensure the medical record and other forms of communication accurately reflected the code status discussed and agreed upon by the resident and/or the resident's legal representative limits the facility's ability to communicate to direct care staff and emergency personnel their wishes in the event of a medical emergency. Findings include: Review of the facility policy titled Advanced Care Planning occurred on [DATE]. This policy, dated [DATE], stated, . Advanced Directive: A written instruction . relating to the provision of healthcare when the individual is incapacitated. Informed Consent: The granting of permission by the resident and/or his or her legal representative . At the time of admission . staff . will inform the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-18 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, review of the Resident Council meeting minutes, review of the facility bathing schedule, review of facility policy, and resident and staff interviews, the facility failed to ensure residents received the necessary services to maintain good grooming for 3 of 14 sampled residents (Residents #2, #3, and #36) and 1 supplemental resident (Resident #33) observed with unkempt hair and beards. Failure to ensure residents receive assistance with haircuts, grooming, and bathing may decrease the resident's self-esteem and quality of care. Findings include: Review of the facility policy titled Routine Practice occurred on 03/18/26. This policy, dated October 2025, stated, . Routine practices are services that are expected to be provided to all residents based on accepted, clinical guidelines and resident status and are not detailed on the care plan . Anticipate and meet needs . Baths/showers per week . Will be kept clean and free from odors . Review of the facility admission packet form titled Hair Care occurred on 03/18/25. This form identified the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-18 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility policy, and staff interview, the facility failed to serve foods at a palatable temperature for 1 of 1 kitchen (tray cart to be served in parlor area). Failure to serve foods at a palatable temperature may result in decreased intake, weight loss, and inadequate nutrition.Findings include: Review of the facility policy titled Room-Tray Service-Food and Nutrition occurred on 03/17/26. This policy, revised March 2025, stated, . General . 6. Periodically monitor room/tray service to ensure quality and timeliness of service and compliance with food temperature standard. - Observation on 03/16/26 at 9:40 a.m. showed a cart containing food trays in the parlor area and Resident #10 was eating his meal. Facility staff served Resident #15 his meal tray of eggs and toast at 9:45 a.m. When asked if his breakfast food was warm, Resident #15 stated, No. Resident #10 said his food was also cold and stated, That's an everyday occurrence. Resident #28 received his tray at 9:50 a.m. and when asked about his meal, Resident #28 stated his eggs were cold. -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-18 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to inform 3 of 5 sampled residents (Resident #2, #7, and #17) or their representative on the risks and benefits related to the use of psychotropic medications. Failure to inform the resident or representative of the risks and benefits of psychotropic medication does not allow them to make an informed decision regarding his/her treatment options.Findings include: -Review of Resident #2's medical record occurred on all days of survey. A physician's order, dated 02/04/26, identified Zoloft (an antidepressant) daily. The record lacked evidence the facility informed Resident #2 or the resident representative of the risks and benefits associated with the use of the psychotropic medications. - Review of Resident #7's medical record occurred on all days of survey. A physician's order, dated 03/25/25, included Trazodone (an antidepressant) at bedtime. The record lacked evidence the facility informed Resident #7 or the resident representative of the risks and benefits associated with the use of the psychotropic medications.-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-18 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and review of the Resident Council meeting minutes, the facility failed to provide privacy and ensure dignity during personal cares for 1 of 7 sampled residents (Resident #25) observed during personal cares. Failure to maintain a resident's privacy during cares is a violation of residents' rights and may decrease the resident's self-esteem and quality of life.Findings include:Review of the Resident Council meeting minutes occurred on all days of survey. The minutes, dated 12/10/25, stated, Staff should knock on the door, then wait for a response. They knock and come right in, even in the tub room. The minutes, dated 01/20/26, stated, Staff does consistently knock before entering rooms but sometimes don't wait long enough for a response.Observation on 03/15/26 at 2:04 p.m. showed a certified nurse aide (CNA) (#4) transferred Resident #25 from a wheelchair to the toilet to provide toileting cares. On two separate occasions, unidentified staff members knocked on the resident's room door, immediately opened the door, and began to enter the room. Both times, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-18 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of facility policy, and staff interview, the facility failed to provide appropriate discharge planning to the resident or their representative for 1 of 2 closed records (Resident A reviewed for discharge. Failure to document the basis for Resident A's transfer and discharge in the medical record does not allow the resident and/or their representative to make informed decisions regarding their further care needs.Findings include:Review of the facility policy titled Discharge and Transfer occurred on 03/18/26. This policy, dated January 2026, stated, . Policy. The location permits each resident to remain in the location and does not transfer or discharge the resident from the location unless . The safety of individuals in the location is endangered due to the clinical or behavioral status of the resident. The basis for the transfer must be documented in the resident's record by a physician.Review of Resident A's medical record occurred on 03/18/26. Diagnoses included anxiety, depression, and a cerebral infarction (stroke). Medications included Melatonin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-18 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility policy, and staff interview, the facility failed to notify the resident and/or representative of emergency room transfer for 1 of 5 sampled residents (Resident #9) reviewed for hospitalizations. Failure to inform the resident and/or their representative of a transfer does not allow for informed decisions regarding care. Findings include:Review of the facility policy titled Discharge and Transfer Rehab/Skilled, Therapy & Rehab occurred on 03/17/26. This policy, revised January 2026, stated, . 1. Notify the resident and the resident's representative of the transfer or discharge and the reason for the move in writing and in a language and manner they understand .Review of the facility form Hospital Transfer Checklist occurred on 03/17/26. The checklist states, . Notify family or guardian. Document in progress notes or in the . CICE [change in condition evaluation] .Review of Resident #9's medical record occurred on 03/17/26 and identified a transfer to the hospital on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of the Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual (Version 1.20.1), and staff interview, the facility failed to ensure accurate coding of the Minimum Data Set (MDS) for 2 of 14 sampled residents (Resident #2 and #3). Failure to accurately complete the MDS does not allow each resident's assessment to reflect their current status/needs and may affect the accurate development of a comprehensive care plan and the care provided to the residents.Findings include: SECTION A: IDENTIFICATION INFORMATION The Long-Term Care Facility RAI User's Manual, revised October 2025, pages A-30-32, stated, . Section A1500: Preadmission Screening and Resident Review (PASRR) . Coding Instructions . Code 1, yes: if PASRR Level II screening determined that the resident has a serious mental illness . and continue to A1510 . Section A1510 . Coding instructions Code A, Serious mental illness: if resident has been diagnosed with a serious mental illness . Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and review of facility policy, the facility failed to utilize assistive devices necessary to ensure safe transfers for 1 of 2 sampled residents (Resident #25) observed during gait belt and/or pivot transfers. Failure to utilize appropriate devices for safe transfers placed Resident #25 at risk of injury and/or falls.Findings include:Review of the facility policy titled Gait-Transfer Belt occurred on 03/18/26. This policy, dated 05/06/25, stated, . PURPOSE: To safely stabilize a transfer . To aid residents in maintaining balance. Do not use the pants/slacks belt as a gait (Transfer) belt.Review of Resident #25's medical record occurred on all days of survey. A quarterly Minimum Data Set (MDS), dated [DATE], identified the resident does not walk due to safety concerns and required partial to moderate staff assistance with transfers. The care plan identified assistance of one staff member for transfers, toilet use, and personal hygiene related to weakness. Observations on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 36 citations
- Potential for harm · D2026-03-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and review of facility policy, the facility failed to provide appropriate respiratory care for 1 of 2 sampled residents (Resident #25) with orders for continuous oxygen. Failure to administer oxygen according to the physician's orders resulted in Resident #25 experiencing low oxygen saturation levels (level of oxygen circulating in the blood) and may compromise the resident's respiratory status. Findings include:Review of the facility policy titled Oxygen Administration, Safety, Mask Types occurred on 03/28/26. This policy, dated 07/30/25, stated, . Oxygen therapy is carried out only with a medical provider order. A licensed nurse or other employee trained . in the use of oxygen . will be . responsible for the proper administration of oxygen to the resident.Review of Resident #25's medical record occurred on all days of survey. A physician's order, dated 01/28/26, identified continuous oxygen via nasal cannula for oxygen saturation less than 88% (percent) for shortness of breath and low oxygen saturation levels. Observation on 03/15/26 at 2:04…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to post accurate and complete staffing information on 2 of 2 weekend days (March 14-15, 2026) reviewed. Failure to post accurate staffing data does not allow residents and visitors to be aware of the number of licensed and unlicensed staff on duty each shift. Findings include:Observation on 03/15/26 at 12:15 p.m. showed staff postings for Thursday 03/12/26 and Friday 03/13/26. The facility failed to update the number of licensed and unlicensed staff working on the days of Saturday 03/14/26 and Sunday 03/15/26.During an interview on 03/15/26 at 12:30 p.m., a charge nurse (#3) confirmed the facility failed to update the staffing information for Saturday and Sunday.
- Potential for harm · Dcited before2026-03-18 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of professional reference, review of facility policy, and staff interview, the facility failed to ensure a medication error rate of less than five percent for 2 of 5 residents (Resident #18 and #19) observed during medication administration. Two medication errors occurred during staff administration of 25 medications, resulting in an eight percent error rate. Failure to administer medications at the correct time may inhibit the effectiveness of the medication, cause subtherapeutic levels, and may have a negative impact on the resident's overall health.Findings include:Prescribing information for levothyroxine (treats thyroid disorders), revised April 2019, found at https://www.accessdata.fda.gov/drugsatfda_docs/label/2019/021116s017lbl.pdf, stated, . 2.1 General Administration Information Administer Levothyroxine Sodium Tablets as a single daily dose, on an empty stomach, one half to one hour before breakfast. Review of the facility policy titled Medication Administration Including Scheduling and Medication Aides occurred on 03/18/26. This policy, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of professional reference, and staff interview, the facility failed to ensure safe and secure storage of medications and/or private health information on 1 of 1 medication cart and failed to ensure medication labels matched provider's orders for 2 of 5 residents (Resident #18 and #19) observed during medication pass. Failure to secure medications and electronic health information may result in unauthorized access and failure to ensure medication labels matched the provider's orders placed residents at risk for medication errors.Findings include:Kozier & Erb's Fundamentals of Nursing, Concepts, Process and Practice, 11th Edition eText, 2021, Pearson, Boston, Massachusetts, pages 838-840, stated, . Obtain the appropriate medication. Compare the label of the medication container or unit-dose package against the order on the MAR [medication administration record] or computer printout. Rationale: This is a safety check to ensure that the right medication is given. If these are not identical, recheck the prescriber's written order in the client's chart. If…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility policy, and staff interview, the facility failed to monitor temperatures and follow safe storage practices for 1 of 3 freezer units. Failure to keep freezer temperatures at 0 degrees Fahrenheit or below and monitor freezer temperatures may increase the likelihood of food borne- illnesses.Findings include: Review of the facility policy titled Food-Supply Storage-Food and Nutrition Services occurred on 03/18/26. This policy, revised March 2026, stated, Procedure. 13. In the freezer, the temperature is 0 degrees Fahrenheit or lower. The freezer . 14. internal temperatures of all freezers in the food and nutrition department, dining room, and nourishment areas are recorded twice daily . Review of the untitled facility document provided by administrative staff member (#9) on 03/18/26 showed lack of documentation for monitoring freezer temperatures of the freezer located in the parlor area from 12/01/25 through 03/09/26. - Observation of the parlor area freezer unit on 03/17/26 at 11:15 a.m. showed the freezer temperature at 6 degrees Fahrenheit.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-18 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on review of the facility's Quality Assurance Performance Improvement (QAPI) meeting sign in sheets, and staff interview, the facility failed to ensure all required members attended meetings at least quarterly for 2 of 4 quarters (November 2025 and February 2026) reviewed. Failure to have the medical director participate in the facility's quality assurance activities may result in an ineffective QAPI program and deprives the committee of the physician's unique contributions for analysis of quality concerns and assisting with decision making based on identified concerns.Findings include:Review of the QAPI meeting sign-in sheets, from March 2025 to February 2026 showed the medical director failed to attend any meetings since August 2025.During an interview on 03/18/26 at 3:30 p.m., an administrative staff member (#8) confirmed that the medical director failed to attend the required quarterly QAPI committee meetings.
- Potential for harm · D2026-03-18 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility policy, and staff interview, the facility failed to follow professional standards of infection control and prevention for 1 of 2 sampled residents (Resident #24) on enhanced barrier precautions (EBP) and 1 supplemental resident (Resident #22) during medication administration. Failure to practice infection control standards related to hand hygiene and glove and gown use has the potential to spread infection throughout the facility. Findings include: Review of the facility policy titled Hand Hygiene occurred on 03/18/26. This policy, dated 11/13/25, stated, . HCW [healthcare worker] will use waterless alcohol-based sanitizer or soap and water to clean their hands: When entering the patient room. Before . administering medications. hand hygiene must be completed before donning gloves. After removing gloves . When exiting patient room. Review of the facility policy titled Standard, Enhanced Barrier, and Transmission-Based Precautions occurred on 03/18/26. This policy, dated July 2025, stated, . Enhanced barrier precautions expand the use of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-02-13 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
Based on staff interview, the facility failed to ensure 1 of 1 dietary manager (#9) obtained the proper qualifications to serve as the director of food and nutrition services. Failure to ensure staff have the qualifications to carry out the functions of food and nutrition services has the potential to result in foodborne illness to residents, staff, and visitors. Findings include: During an interview on 02/10/25 at 1:52 p.m., the dietary manager (#9) stated he is currently enrolled in a certified dietary manager course but has not completed it. The facility failed to ensure the dietary manager (#9) completed the required education for a certified dietary manager, certified food service manager, or a national certification for food service management and safety from a national certifying body.
- Potential for harm · F2025-02-13 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the State Agency (SA) facility files, survey findings, and staff interview, the facility failed to develop a Quality Assurance and Performance Improvement (QAPI) process to evaluate and identify problems and opportunities to improve services/outcomes, decrease or prevent likelihood of problems or occurrence of adverse events, and ensure compliance with federal requirements. Findings include: Review of the state agency files indicated the facility failed to maintain compliance at F657, F690, F725, F759, and F812 as indicated by deficiencies cited during the last standard survey on 02/01/24. Refer to F657, F690, F725, F759, and F812 for specific findings. During an interview on 02/13/25 at 12:01 p.m., an administrative staff member (#10) stated, We work as a team to develop the plan of correction and conduct audits following the federal survey. She stated the facility departments conducted various audits monthly, but was unaware if staff monitored the areas recited, other than care planning, Failure of the facility to effectively utilize QA resulted in continued…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-02-13 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of employee files, review of facility policy, and staff interview, the facility failed to employ an individual who has completed specialized training in infection prevention and control, to be responsible for the facility's Infection Prevention and Control program. Failure to employ an Infection Control Preventionist (ICP) may affect all residents, staff, and visitors, placing them at risk for acquiring infectious diseases. Findings include: Review of the facility policy titled Infection Preventionist and Control Program occurred on 02/13/25. This policy, dated 12/02/24, stated, . The SNF [Skilled Nursing Facility] Infection Preventionist must . Have completed specialized training in infection prevention and control . During an interview on 02/10/25 at 4:14 p.m., an administrative nurse (#1) confirmed the facility failed to have a staff member with specialized training in infection prevention and control.
- Potential for harm · Ecited before2025-02-13 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of facility policy, and staff interview, the facility failed to review and revise care plans to reflect the residents' current status for 4 of 12 sampled residents (Resident #3, #15, #24, and #183). Failure to update care plans limited the staffs' ability to communicate needs and ensure continuity of care. Findings include: Review of the facility policy titled Comprehensive Care Plan And Care Conferences occurred on 02/13/25. This policy, dated 01/31/25, stated, . The care plan is driven by identified resident issues/conditions and their unique characteristics, strengths and needs. In addition to updates during a care plan review, care plans must be revised as the resident's needs/status changes. - Review of Resident #3's medical record occurred on all days of survey. A physician's order, dated 12/03/24, stated, FSBS (Finger Stick Blood Sugar) 2 times a day and PRN as needed . Oxygen . at night . The care plan stated, . The resident has altered respiratory r/t [related to] need for O2 [oxygen] at all times . The care plan failed to identify Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-13 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of resident council minutes, staffing record review, confidential resident and family interviews, and staff interview, the facility failed to provide sufficient nursing staff and related services to meet the residents' needs for 4 of 4 residents (Resident B, C, D, and E) who require staff assistance. Failure to provide sufficient nursing staff may result in residents experiencing unmet needs, poor hygiene, incontinence, and skin issues and may negatively affect the residents' physical, mental, and psychosocial well-being. Findings include: Review of the resident council meeting minutes, dated November 2024-February 2025, identified the following resident concerns: waiting too long to use the bathroom, no clean towels provided over the weekend, on-going problem with weekend trash removal from rooms, waiting too long for call lights to be answered, staff turn off the call light without asking what the resident needed and leave the room, often only one CNA on the floor, and not enough staff. Resident and family interviews identified the following: * 02/10/25 at 1:01…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-13 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of resident council minutes, and resident and staff interviews, the facility failed to provide snacks to residents within the facility. Failure to provide snacks may result in hunger, weight loss, and hypoglycemia (low blood sugar) for diabetic residents. Findings include: Upon request on the afternoon of 02/11/25, the facility failed to provide a policy on snacks. Review of the resident council meeting minutes, dated November 2024-February 2025, identified the following resident concerns: *11/27/24, Evening snack pass is happening more often but still not consistently. *12/18/24, Evening snack pass is inconsistent; residents still need to ask for evening snack. *01/14/25, The snack cart remains problematic. One resident often wanders and touches the food on the cart. [Resident #15] reported inconsistency in passing snacks to residents in their rooms. During an interview on 02/10/25 at 2:44 p.m., Resident #15 stated the snacks are delivered to the nurse's station and that's where they stay, they are not delivered to residents in their rooms. Resident #15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-13 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility policy, review of professional reference, and staff interview, the facility failed to ensure food is stored in accordance with professional standards for food service sanitation in 1 of 1 kitchen. Failure to ensure food is stored, prepared, and served in a sanitary environment may result in contamination for residents, visitors, and staff. Findings include: Review of the facility policy titled Food-Supply Storage -Food and Nutrition Services occurred on 02/12/25. This policy, revised on 05/07/24, stated, . Storeroom layout: 1. All food/supply items are stored six inches off the floor. 20. Employee . food/fluids are not stored in the preparation kitchen cooler/freezer or dry storage. Review of the facility policy titled Employee Hygiene and Dress Code occurred on 02/12/25. This policy, revised 06/12/24, stated, . Hairnets or hair restraints . are used: a. When cooking, preparing, assembling food or ingredients. This includes dish rooms and storage areas. Hair is to be covered completely . The 2022 Food and Drug Administration (FDA) Food Code,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the facility reported incident and investigation documents, record review, policy review, and staff interview, the facility failed to protect the resident's right to be free from abuse from 1 of 1 sampled resident (Resident #10) who displayed sexual behaviors towards other residents. Failure to protect residents from sexual abuse may result in fear, anxiety, mental anguish, and physical injury. Findings include: Review of the facility policy titled Abuse and Neglect - Rehab/Skilled occurred on 02/12/25. This policy, revised 07/22/24, stated, . Purpose . To ensure that residents are not subjected to abuse by anyone, including, but not limited to . other residents . To ensure that all identified incidents of alleged or suspected abuse/neglect . are promptly reported and investigated. Review of Resident #10's medical record occurred on all days of survey. A Minimum Data Set (MDS), dated [DATE], identified severe cognitive impairment. The care plan, dated 10/05/24, stated, The resident has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-13 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility policy, and staff interview, the facility failed to report incidents of resident-to-resident abuse to the State Survey Agency (SSA) for 1 of 1 sampled resident (Resident #10) who exhibited sexual behaviors. Failure to report incidents of sexual abuse may result in unwanted physical and/or sexual contact and may cause all residents to experience fear, anxiety, and psychosocial harm. Findings include: Review of the facility policy titled Abuse and Neglect - Rehab/Skilled occurred on 02/12/25. This policy, revised 07/22/24, stated, . Purpose . To ensure that residents are not subjected to abuse by anyone, including, but not limited to . other residents . To ensure that all identified incidents of alleged or suspected abuse/neglect . are promptly reported and investigated. Designated agencies will be notified . including the State Survey and Certification Agency. Review of Resident #10's medical record occurred on all days of survey. A Minimum Data Set (MDS), dated [DATE],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of the Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual (Version 1.19.1), and staff interview, the facility failed to ensure accurate coding of the Minimum Data Set (MDS) for 3 of 12 sampled residents (#14, #15, and #183). Failure to accurately complete the MDS does not allow each resident's assessment to reflect their current status and may affect the accurate development of a comprehensive care plan and the care provided to the residents. Findings include: SECTION I: ACTIVE DIAGNOSES The Long-Term Care Facility RAI User's Manual, revised October 2024, pages I-5 and I-8, stated, . Active Diagnoses in the Last 7 Days - Check all that apply . Coding Instructions: Code diseases that have a documented diagnosis in the last 60 days and have a direct relationship to the resident's current functional status . during the 7-day look-back period . - Review of Resident #14's medical record occurred on all days of survey. The care plan stated, The resident has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-13 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of facility policy, and staff interview, the facility failed to implement a baseline care plan to fully reflect the resident's needs for 1 of 2 sampled residents (Resident #179) newly admitted to the facility. Failure to develop and implement a complete baseline care plan may result in care that is inconsistent with residents' needs. Findings include: Review of the facility policy titled Comprehensive Care Plan And Care Conferences occurred on 02/13/25. This policy, dated 01/31/25, stated, . Baseline Care Plan. If utilized, review the Pre-admission Data Collection and other admission information . to develop an initial care plan that includes specific interventions including but not limited to: Initial goals . physician orders . and resident-specific care. Review of Resident #179's medical record occurred on all days of survey and identified an admission date of 02/03/25. Diagnoses included diabetes and hydrocephalus (accumulation of fluid in the brain). Physician's orders included, Lantus Solo Star (Insulin) . Inject 40 unit . one time a day for blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, review of facility policy, and staff interview, the facility failed to provide adequate supervision for 1 of 1 sampled residents (Resident #16) who smoked. Failure to ensure the resident smoked outside in the designated area and to keep cigarettes and lighters locked in a cabinet placed all residents at risk for injury. Findings include: Review of the facility policy titled Smoking and Tobacco Use occurred on 02/12/25. The policy, dated 11/27/24, stated, . Smoking and tobacco use inside Society-owned buildings is not permitted . Smoking and tobacco use is permitted only in acceptable outdoor, location-designated areas. Review of the facility policy titled Smokers Policy occurred on 02/12/25. The policy, dated 12/24/24, stated, . Smoking is permitted in the smokers shed located on the North end of the building. It is not permitted to smoke anywhere else on this campus. Smoking is not permitted anywhere inside this building . Review of Resident #16's medical record occurred on all days of survey. The care plan stated, The resident uses tobacco…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, review of a professional reference, and staff interview, the facility failed to provide appropriate toileting for 2 of 9 sampled residents (Resident #4 and #8) who required staff assistance with toileting. Failure to provide toileting may result in a loss of dignity and placed the residents at risk for skin breakdown, poor grooming/hygiene, decreased self-esteem, urinary tract infections, and fall and/or injuries. Findings include: Kozier & Erb's Fundamentals of Nursing: Concepts, Process and Practice, 11th Edition eText, 2021, Pearson, Boston, Massachusetts, page 892, stated, Fecal and Urinary Incontinence: Moisture from incontinence promotes skin maceration [tissue softened by prolonged exposure to being wet or soaked] and makes the epidermis [skin] more easily eroded and susceptible to injury. Digestive enzymes in feces, urea in urine . also contribute to skin excoriation [area of loss of the superficial layers of the skin] . Any accumulation of secretions . is irritating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-13 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, policy review, and staff interviews, the facility failed to provide the care and services consistent with professional standards of practice for 1 of 1 sampled resident (#183) currently receiving dialysis. Failure to receive dialysis treatment communication may result in an unidentified change in the resident's condition. Findings include: Review of the facility policy titled Dialysis Services occurred on 02/13/25. This policy, dated 09/25/24, stated, . Care plan dialysis care specific to the resident: for example, unique nutritional needs or fluid restriction, avoid B/P [blood pressure] in arm with fistula, any other restrictions per provider. Provide education specific to the resident and their support system. Review of Resident #183's medical record occurred on all days of survey. A nursing order, dated 02/07/25, stated, Complete UDA [user defined assessment]: Clinical Monitoring - Dialysis: prior to departure of dialysis and after returning from dialysis two times a day every Mon, Wed, Fri [Monday, Wednesday, Friday] for dialysis monitoring. The current…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, review of facility policy, review of professional reference, and staff interview the facility failed to ensure a medication error rate of less than five percent for 3 of 5 residents (Resident #2, #4, and #5) observed during medication administration. Four medication errors occurred during staff administration of 26 medications, resulting in a fifteen percent error rate. Failure to properly prepare and administer medications may result in residents receiving an ineffective dose and experiencing adverse reactions. Findings include: Review of the facility policy titled Medication: Insulin Administration, Insulin Pens, Insulin Pumps occurred on 02/13/25. This policy, dated 09/05/24, stated, . Insulin Pen . Turn the dosage knob to '2' units to prime the pen. Holding the pen with the needle pointing upwards, press the button until at least a drop of insulin appears. Review of the facility policy titled Medications: Crushing occurred on 02/13/25. This policy, dated 01/31/24, stated, . Some medications, such as sustained release medications among others,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-01 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, review of facility policy, review of resident council meeting minutes, and resident, staff and family interviews, the facility failed to ensure sufficient nursing staff and related services available at all times to meet the residents' needs for 5 of 16 sampled residents (Residents #9, #11, #12, #24, and #25) who required assistance. Failure to provide sufficient staffing may result in residents experiencing falls, poor hygiene, incontinence, and skin issues and may negatively affect the residents physical, mental, and psychosocial well-being Findings include: Review of the facility policy titled Nursing Services Staff occurred on 01/31/24. This policy, revised October 2023, stated, . The facility must have sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Review of the resident council meeting minutes, dated October 2023-January 2024, identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-01 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility policy, review of professional reference, review of product information, and staff interview, the facility failed to store, prepare, and serve food in a sanitary manner for 1 of 1 kitchen. Failure to label, date and discard food, monitor and record sanitizing levels of the dishwashing machine, and ensure the appropriate concentration levels of sanitizer solution has the potential to affect food quality and may result in the spread of foodborne illness to residents, staff, and visitors. Findings include: FOOD STORAGE Review of the facility's policy titled Food Storage occurred on 01/31/24. This policy, revised November 2010, stated, . foods opened will be placed in an enclosed container, dated and labeled . the date/time the original container is opened . expiration dates will be checked on a regular basis and foods/fluids which have expired will be discarded . A tour of the kitchen occurred on 01/29/24 at 1:30 p.m. with a dietary manager (#7). Observation in the walk-in freezer showed the following opened and undated food items: * One box of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-01 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of the Centers for Medicare and Medicaid Services (CMS) internet Quality Improvement Evaluation System (iQIES), and review of the Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual (Version 1.18.11), the facility failed to electronically transmit completed Minimum Data Sets (MDSs) to iQIES for 1 of 17 sampled residents (Resident #230) and 2 supplemental residents (Resident #82 and #181). The facility also failed to transmit entry tracking within 14 days of admission for 3 of 17 sampled residents (Resident #81, #230, and #231) and 2 supplemental residents (Resident #82 and #181). Failure to follow the MDS data submission specifications does not meet the intended regulatory requirements. Findings include: The Long-Term Care Facility RAI 3.0 User's Manual (Version 1.18.11), page 5-1, stated, Transmitting MDS Data. All Medicare and/or Medicaid-certified nursing homes . must transmit required MDS data records to CMS' Internet Quality Improvement and Evaluation System (iQIES). Required MDS records are those assessments and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-01 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, review of facility policy, and staff interview, the facility failed to review and revise care plans for 5 of 17 sampled residents (Resident #9, #15, #80, #81, and #231). Failure to update care plans with residents' current care needs may negatively impact the care provided to residents. Findings include: Review of the facility policy titled Care Plan occurred on 02/01/24. This policy, dated 11/01/23, stated, . This plan of care will be modified to reflect the care currently required/provided for the resident. The interdisciplinary team will review care plans at least quarterly. Care plans also will be reviewed, evaluated and updated when there is a significant change in the resident's condition. - Review of Resident #9's medical record occurred on all days of survey. The care plan identified, . TRANSFER: Total assist of 2 with total lift [full body mechanical lift] . Revision on: 01/15/2024 . Observations during the survey showed staff transferred Resident #9 with a sit to stand mechanical lift and not the total lift. - Review of Resident #15's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-01 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and review of facility policy, the facility failed to provide care in a manner that maintained or enhanced resident dignity for 2 of 17 sampled residents (Resident #9 and #11). Failure to provide privacy during toileting does not enhance the residents' quality of life. Findings include: Review of the facility policy titled Resident Dignity occurred on 02/01/24. This policy, dated 11/16/23, stated, . The location will promote care for residents in a manner and in an environment that maintains or enhances each resident's dignity and respect . Ideas for maintaining a resident's dignity may include, but not be limited to: . Respecting resident's private space and property. Treating residents with respect . - Observation on 01/29/24 at 1:38 p.m. showed an unidentified certified nurse aide (CNA) exited Resident #9's room, leaving the door open. Observation showed the bathroom door also open, and Resident #9 seated on the toilet. - Observation on 01/29/24 at 4:27 p.m. showed Resident #11's room and bathroom doors open, and Resident #11 seated on the toilet. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of facility policy, and resident interview, the facility failed to ensure residents received the necessary service to maintain personal hygiene for 1 of 16 sampled residents (Resident #12) who required staff assistance for bathing. Failure to provide assistance to residents who cannot perform the bathing task independently may result in poor hygiene, skin issues and decreased self-esteem. Findings include: Review of the facility policy titled Bathing occurred on 01/31/24. This policy, revised 08/29/23, stated . To promote cleanliness and general hygiene . to stimulate circulation of the skin. Review of Resident #12's medical record occurred on all days of survey. Diagnoses included Psoriasis (condition of the skin). The care plan stated, . Resident requires extensive assist of 1 for bathing . Psoriasis needs: monitor skin rashes for infection . notify nurse immediately of any new areas of skin breakdown noted during bath. Resident #12's bathing record identified baths scheduled twice per week on Mondays and Thursdays. Review of the December 1-31, 2023…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, review of facility policy, and staff and resident interview, the facility failed to provide care and services to promote the healing or prevent the development of pressure ulcers for 3 of 17 sampled residents (Resident #15, #80, and #81). Failure to provide pressure relief interventions may result in the deterioration of existing pressure ulcers and/or the development of new pressure ulcers. Findings include: Review of the facility policy titled Skin Assessment Pressure Ulcer Prevention and Documentation occurred on 02/01/24. This policy, dated 04/26/23, stated, . Developing an individualized repositioning schedule is required for those residents unable to position themselves . The bruise/contusion/skin tear/abrasion should be monitored weekly and any changes and/or progress toward healing should be documented on the Skin Observation UDA [user defined assessment] . - Review of Resident #15's medical record occurred on all days of survey. Diagnoses included diabetes mellitus type II. The care plan stated, . The resident has potential for pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, review of facility policy, and staff and resident interview, the facility failed to provide appropriate and sufficient supervision and/or assistive devices for 2 of 15 sampled residents (Resident #11 and #25) observed during transfers. Failure to provide appropriate assistance and assistive devices during transfers placed the residents at risk for accidents, falls, and/or injuries. Findings include: Review of the policy/procedure titled Safe Resident Handling Program Resource Packet occurred on 01/30/24. This policy, revised 08/01/23, stated, .The Care Plan is part of the communication process to the caregiver. Interventions must include. the type and size of the sling, the size of the harness, and the number of employees required for safety . - Review of Resident #11's medical record occurred on all days of survey. The current care plan stated, . TRANSFER: Resident requires limited assist of 1 [staff member] pivot transfer . The resident is at risk for falls R/T [related to] balance problems and left sided weakness from cva [cerebrovascular…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and record review, the facility failed to provide appropriate incontinence care for 1 of 15 sampled residents (Resident #15) who required staff assistance with toileting. Failure to provide incontinence care may result in a loss of dignity and placed residents at risk for skin breakdown and urinary tract infections (UTIs). Findings include: Review of Resident #15's medical record occurred on all days of survey. Diagnoses included dementia and a hospitalization in November 2023 for a UTI. The care plan identified, . check and change q [every] 2-3 hours during the day and q 4 [hours] at night . TOILET USE: Resident is not toileted . A skin assessment, dated 01/18/24, stated, . Coccyx . slight redness/intact scab remained to coccyx area and Mepilex applied for protection. Observations on 01/30/24 from 8:10 a.m. until approximately 11:45 a.m. showed Resident #15 seated in her wheelchair in the living room area. At 11:45 a.m., staff took the resident to the dining for lunch, and at approximately 12:35 p.m., brought the resident to her room to lie down. Staff failed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-01 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of facility policy, and staff interview, the facility failed to identify a history of trauma, and/or trauma triggers for 1 of 2 sampled residents (Resident #3) reviewed for Post-Traumatic Stress Disorder (PTSD) and/or Trauma. Failure to identify a resident's history of trauma and/or trauma triggers may cause re-traumatization. Findings include: Review of the facility policy and procedure titled Trauma Informed Care occurred on 01/31/24. This policy/procedure dated 11/16/23, stated, . Staff will ensure that residents who experience trauma receive culturally competent, trauma-informed care . accounting for residents' experiences and preferences in order to eliminate or mitigate triggers that may cause re-traumatization . Review of Resident #3's medical record occurred on all days of survey. The record showed a diagnosis of PTSD. A psychiatry provider note, dated 09/25/23, stated, . patient endorses history meeting DSM [Diagnostic and Statistical Manual of Mental Disorders] criteria for PTSD. Symptoms include nightmares, flashbacks, startle response, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-01 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility policy, review of the facility's nursing staff schedules, and staff interview, the facility failed to provide the services of a registered nurse (RN) for eight consecutive hours a day, seven days a week, for 2 of 92 days reviewed (10/7/23 and 10/28/23). Failure to ensure sufficient, qualified nursing staff are available eight consecutive hours a day has the potential to affect the health and safety of all residents residing in the facility. Findings Include: Review of the facility policy titled Nursing Services Staff occurred on 01/31/24. This policy, revised October 2023, stated, . The location will use the services of a registered nurse for at least eight consecutive hours a day, seven days a week . Review of the nursing schedule for the time period of 10/01/23 to 12/31/23 showed showed the facility lacked the required RN coverage on 10/07/23 and 10/28/23. During an interview on 01/31/24 at 10:38 a.m., an administrative nurse (#1) confirmed the facility lacked eight consecutive hours of RN coverage on 10/07/23 and 10/28/23.
- Potential for harm · D2024-02-01 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, facility policy review, and staff interview, the facility failed to ensure residents remained free from significant medication errors for 1 of 1 supplemental resident (Resident #17) reviewed who experienced a medication error. Failure to practice professional standards of medication administration resulted in Resident #17 receiving a double dose of Methadone (a narcotic analgesic), a missed dose of Lorazepam (an antianxiety medication), and an as needed (PRN) dose of Morphine Sulfate (narcotic analgesic) too early which have resulted in negative health outcomes. Findings include: Review of the facility policy titled Medication: Administration Including Scheduling and Medication Aides. This policy, revised 03/29/23, stated . Follow the 'Six Rights': Right medication, right dose, right resident, right route, right time, and right documentation. Perform three checks: Read the label on the medication container and compare with the MAR when removing the container from the supply drawer, when placing the medication in an administration cup/syringe and just before…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-01 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility policy, and staff interview the facility failed to ensure safe and secure storage of controlled medications for 1 of 1 medication cart. Failure to store medications securely may result in unauthorized access to medications and/or medication errors. Findings include: Review of the facility policy titled Medication Storage occurred on 01/31/24. This policy, dated August 2021, stated, . 1. General guidelines: a. All drugs and biologicals will be stored in locked compartments. during medication pass, medications must be. locked in the medication storage area/cart. Review of the facility policy titled Medication Administration occurred on 01/31/24. This policy, dated March 2023, stated, . controlled drugs . and other drugs subject to possible abuse will be stored in separate, locked, permanently fixed compartments . Review of the facility policy titled Medications: Controlled occurred on 1/31/24. This policy, dated June 2023, stated . Controlled Medications: . schedules II-V, have a potential for abuse . Observations during medication pass on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2025-02-13 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review, and staff interview, the facility failed to ensure posting of accurate staffing information on 4 of 4 days of survey (February 10-13, 2025). Failure to post accurate staffing data does not allow residents and visitors to be aware of the number of licensed and unlicensed staff on duty each shift. Findings include: Observation on all days of survey showed the Daily Staffing form posted in the hall by the residents' dining room. Review of the staffing forms showed the facility failed to post accurate information regarding the number of unlicensed staff working each shift from February 10-13, 2025. During an interview on the morning of 02/13/25, an administrative nurse (#1) and staffing scheduler (#6) agreed the daily staffing forms were incorrect.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$119,935 in federal fines across 2 penalties.
- $110,825 — penalty dated 2025-11-05
- $9,110 — penalty dated 2025-07-09
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SANFORD | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2019 |
| SISSON, CAITLIN | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 06/01/2024 |
| MORRISON, TONY | Individual | W-2 MANAGING EMPLOYEE | — | since 01/01/2019 |
| STOEN, SVETLANA | Individual | W-2 MANAGING EMPLOYEE | — | since 02/25/2024 |
| CAIN, JAMES | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| DYKHOUSE, DANA | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| ENGBRECHT, WESLEY | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| GASSEN, WILLIAM | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 05/30/2024 |
| GULSVIG, NEIL | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| HERSETH SANDLIN, STEPHANIE | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| LUNDEEN, MARK | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| MOLBERT, LAURIS | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| NORTH, ANDREW | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| SHULKIN, DAVID | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| TEIKEN, BRENT | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| VENTLING-HERRMANN, MARNIE | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| FLUIT, JOEL | Individual | CORPORATE OFFICER | — | since 10/01/2022 |
| MIDDLETON, AIMEE | Individual | CORPORATE OFFICER | — | since 01/27/2022 |
| OLSON, NICHOLAS | Individual | CORPORATE OFFICER | — | since 04/08/2024 |
| ROGERS, MICHAEL | Individual | CORPORATE OFFICER | — | since 06/13/2022 |
| SCHEMA, NATHAN | Individual | CORPORATE OFFICER | — | since 01/01/2022 |
| THE EVANGELICAL LUTHERAN GOOD SAMARITAN SOCIETY | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2019 |
CMS files one row per role, so the 23 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $601K paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in ND
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the North Dakota Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 355097. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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