Morrison Nursing Home
6 Terrace Street, Whitefield, NH 03598 · Non profit - Corporation · 57 certified beds · (603) 837-2541 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (21) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $45,227 in federal fines (most recent 2023-11-17)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 22.9% | 22.7% | 15.4% | worse |
| Long-stay residents who lose too much weight | 8.2% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 3.0% | 1.1% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.0% | 2.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.6% | 13.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.7% | 4.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 18.0% | 17.5% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 16.7% | 19.0% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.8% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 33.2% | 25.7% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 22.2% | 17.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.8% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 64.0% | 83.0% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 15.5% | 22.2% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 19.1% | 13.4% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.43 | 1.64 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.35 | 1.87 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
57.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 68 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 42.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 28 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 34% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 41% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 57.4%CMS range 46.9–67.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.6%CMS range 7.2–15.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 42.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 39.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 53.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 5.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.1%CMS range 2.6–12.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.09 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 57 beds and averages 46.5 residents a day — about 82% occupied, or roughly 10 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.39 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.73 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.11 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.99 hrs/resident/day on weekends vs 3.55 on weekdays — 16% thinner on weekends. RN hours go from 0.79 to 0.59 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
21 citations, most serious first. The 12 most serious are shown; the remaining 9 are one tap away and print in full.
- Immediate jeopardy · K2023-11-17 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, it was determined that the facility failed to ensure that residents remained free from resident to resident sexual abuse or from staff to resident physical and verbal abuse (Resident identifiers are #35 and #36). Finding include: Resident #36 Interview on 11/14/23 at 11:14 a.m. with Staff K (Registered Nurse (RN)) revealed that Resident #36 had incidents involving inappropriate sexual behavior towards other residents. Review on 11/16/23 of Resident #36's medical record revealed that he/she was admitted to the facility on [DATE] and had a primary diagnosis of a traumatic subdural hemorrhage and a secondary diagnosis of unspecified dementia. Resident #36 resides in the Memory Care Unit on the B-Wing. Review on 11/16/23 of Resident #36's quarterly Minimum Data Set (MDS) with an assessment reference date of 10/16/23 revealed that Resident #36 had a Brief Interview of Mental Status (BIMS) of 2, indicating severe cognitive impairment. Review on 11/16/23 of Resident #36's nurse's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2023-11-17 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to adequately administer in a way to ensure that when allegations of abuse were identified, that the facility's policies for reporting and investigating were followed and that appropriate corrective actions were taken to prevent further abuse and ensure the resident's highest practicable physical, mental, and psychosocial wellbeing in a facility. (Census 53 Residents) Findings include: Review on 11/16/23 of the facility's policy titled, Abuse Investigation and Reporting, revised 9/2017, revealed .Role of the Administrator: 1. If an incident or suspected incident of residents abuse, mistreatment, neglect or injury of unknown source is reported, the Administrator will assign the investigation to an appropriate individual. 2. The Administrator will provide any supporting documents relative to the alleged incident to the person in charge of the investigation. 3. The Administrator will keep the resident and his/her representative (sponsor) informed of the progress of the investigation. 4. The Administrator will suspend immediately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-08 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility failed to ensure that food was stored in accordance with professional standards for food storage temperatures for 1 out of 2 kitchen refrigerators and 1 of 3 kitchenette refrigerators observed. Findings include:Observation on 1/6/26 at approximately 9:25 a.m. of the [NAME] Wing Kitchenette Resident refrigerator revealed a temperature of 46 degrees F (Fahrenheit).Observation on 1/6/26 at approximately 10:50 a.m. of the Cook's refrigerator in the Main kitchen with Staff A (Dietary Manager) revealed that the temperature of 41.4 degrees F.Interview on 1/6/26 at approximately 10:50 a.m. with Staff A confirmed the above findings. Staff A further revealed that he/she was unaware of the out-of-range temperatures for the [NAME] Wing Kitchenette refrigerator or the Cook's refrigerator.Observation on 1/6/26 at approximately 12:55 p.m. of the Cook's refrigerator in the Main kitchen with Staff C (Dietary Aide) revealed that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-08 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolatedHave policies on smoking.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and policy review, it was determined that the facility failed to have smoking policies in regards to smoking safety for 1 out of 1 residents reviewed for accidents. (Resident identifier is #29.) Findings include:Interview on 1/7/26 with Resident #29 at approximately 12:00 p.m. revealed that he/she goes across the street with his/her cane several times per day to smoke independently. Interview on 1/7/26 with Staff E (Registered Nurse), at approximately 12:30 p.m. revealed that Resident #29 goes off campus several times per day to smoke and that Resident #29 comes to the nurse to obtain lighter and returns it to the nurse when he/she returns to the facility. Interview on 1/7/26 at approximately 2:15 p.m. with Staff D (Administrator) confirmed that Resident #29 goes off campus to smoke and there was no smoking assessment completed for Resident #29. Review on 1/7/26 of Resident #29's medical record revealed no assessment of residents ability to smoke independently. Observation on 1/7/26 at approximately 2:30 p.m. of Resident #29 revealed Resident #29…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, it was determined that the facility failed to ensure that dietary staff used hair restraints when handling food and failed to label and store food in accordance with professional standards for food safety to prevent foodborne illness for 1 of 1 kitchen observed. Findings include: Observation on 12/8/24 at approximately 9:20 a.m. of Staff C (Dietary Aide) revealed Staff C to be portioning fruit salad into individual cups for meal service with long hair pulled up in a bun with a hair clip. Staff C was not wearing a hair restraint in place. Interview on 12/8/24 at approximately 9:20 a.m. with Staff C revealed that he/she had not been told to use a hair restraint and did not wear a hair net while working with food. Review on 12/10/24 of facility policy titled, Morrison Nursing Home Hair Net Policy, revealed: .All Food Handlers are required to wear effective hair restraints that cover all exposed body hair . Observation on 12/8/24 at approximately 9:10 a.m. of the Main Kitchen Refrigerator revealed the following food with no use by or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-10 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility failed to ensure that medications were appropriately stored in 2 out of 3 medication carts observed (Resident Identifiers are #15 and #42). Findings include: Observation on 12/8/24 at approximately 9:20 a.m. of the A Wing medication cart revealed an unlabeled medicine cup with a tablet in it. Interview on 12/8/24 at approximately 9:20 a.m. with Staff G (Registered Nurse (RN)) confirmed the above finding and Staff G stated that it was his/her personal medication in the medicine cup. Observation on 12/8/24 at approximately 9:25 a.m. of the [NAME] Wing medication cart revealed 2 unlabeled medicine cups. One cup had pills in it and one cup had pills and a transdermal patch in it. Interview on 12/8/24 at approximately 9:25 a.m. with Staff H (RN) confirmed the above findings and revealed that the medicine cups were Resident #15's and Resident #42's morning medications. Review on 12/8/24 of Resident #15's Medication Administration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-10 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, it was determined that the facility failed to follow their policy for labeling and dating resident food items brought in by visitors for 1 of 3 kitchenettes observed. Observation on 12/8/24 at approximately 9:50 a.m. of the B wing kitchenette revealed food that was not labeled with resident names or dates: two prepackaged pepperoni sticks, one unopened can of Low Sodium V-8 juice, one prepackaged pulled pork mac-n-cheese bowl, and two packages of ice cream sandwiches. Interview on 12/8/24 at approximately 9:50 a.m. with Staff B (Dietary Manager) confirmed that the above items were not provided by the facility and were not labeled with resident names or dates. Review on 12/8/24 of facility policy titled, Foods Brought by Family/Visitors, revised November 2017, revealed: .6. Food brought by family/visitors .will be labeled and stored in manner that is clearly distinguishable from facility-prepared food .
- Potential for harm · D2024-12-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, it was determined that the facility failed to implement policies for hand hygiene for 1 of 1 resident reviewed for pressure ulcers and the use of appropriate Personal Protective Equipment (PPE) to prevent the potential spread of infection for 1 of 2 residents reviewed for catheter/urinary tract infection (Resident Identifier #1). Findings include: Review on 12/9/24 of Resident #1's medical record revealed that he/she currently had two pressure wounds and an indwelling catheter. Observation on 12/9/2024 of Resident #1's room revealed signage indicating Enhanced Barrier Precautions (EBP) use for Resident #1. Observation on 12/9/24 at 10:15 a.m. of Staff D (Licensed Nursing Assistant) exiting Resident #1's room after providing a shower and dressing Resident #1. Further observation revealed Staff D was not wearing a gown. Interview on 12/9/24 at 10:15 a.m. with Staff D revealed that he/she was unaware that Resident #1 was on EBP and was unaware that he/she needed to wear a gown while providing high-contact care activities. Review on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-11-17 · tag F0607 — failed to have anti-abuse policies — widespreadDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record reviews, and policy review, it was determined that the facility failed to implement the facility's abuse policy for 5 out of 5 residents and 2 out of 3 staff reviewed for abuse (Resident Identifiers are #9, #10, #20, #35 and #36). Findings include: Review on 11/16/23 of the facility policy titled, Abuse Policy and Procedure, with a revised date of 9/2019, revealed .Identification: Incident reports are reviewed by members of the Interdisciplinary Team to identify events, such as suspicious bruising, occurrences, patterns, and trends that may constitute abuse; and to determine the direction of the investigation .Resident to Resident Contact/Abuse: Every attempt to foresee/prevent incident will be made by observing the following: Identify resident with potential behavior problems . Identify the precipitating situation . Closely supervise . Document interventions in Resident Care Plans .Reporting Resident Abuse or Neglect: Observation or suspicion of alleged resident abuse, neglect, or misappropriation of resident property must be reported and investigated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-11-17 · tag F0610 — failed to investigate and act on abuse reports — widespreadRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews it was determined that the facility failed to ensure that alleged violations of abuse were thoroughly investigated for 5 out of 5 residents and 2 out of 3 staff members reviewed for abuse (Resident Identifiers are #9, #10, #20, #35 and #36) and (Staff Identifiers are I and M ). Findings include: Resident #35 Review on 11/17/23 of Resident #35's nurse's notes revealed the following: On 9/24/23 at 8:14 p.m. revealed that .the resident had inappropriate behaviors towards a [gender omitted] . On 7/8/23 at 5:36 p.m. revealed that .the resident was witnessed making sexual advance, reaches for a [gender omitted] areola .' Interview on 11/17/23 at 12:48 p.m. with Staff A (Registered Nurse (RN)) revealed that the incidents on 9/24/23 and 7/8/23 were not investigated by staff at the facility. Resident #36 Review on 11/16/23 of Resident #36's behavior notes from 6/1/23 through 11/13/23 revealed that Resident #36 had 18 sexually inappropriate behaviors with residents (11/13/23, 11/7/23, 10/29/23, 9/21/23, 8/8/23, 8/6/23, 7/30/23, 7/21/23, 7/16/23, 7/14/23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-17 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, it was determined that the facility failed to report an allegation of abuse immediately, but no later than 24 hours, to the State Survey Agency (SSA) and the results of the investigation to the SSA within 5 working days of the incident for 5 of 5 residents reviewed for alleged abuse (Resident Identifiers are #9, #10, #20, #35 and #36). Findings include: Resident #35 Review on 11/17/23 of Resident #35's nurse's notes revealed the following: On 9/24/23 at 8:14 p.m. revealed that .the resident had inappropriate behaviors towards a [gender omitted] . On 7/8/23 at 5:36 p.m. revealed that .the resident was witnessed making sexual advance, reaches for a [gender omitted] areola .' Interview on 11/17/23 at 12:11 a.m. with Staff J (Licensed Practical Nurse (LPN)) revealed that Staff J reported the incident on 9/24/23 to the Director of Nursing. Interview on 11/17/23 at 12:48 p.m. with Staff A (Register Nurse (RN)) revealed that the incidents on 9/24/23 and 7/8/23 were not reported to the SSA. Resident #36 Review on 11/16/23 of Resident #36's behavior…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-17 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined that the facility failed to ensure confidentiality of medical records was maintained for 1 of 23 residents (Resident identifier is #2). Findings include: Review on 11/14/23 of Resident #2's medical record revealed that he/she was admitted to receive hospice services on 11/4/23 without a physician referral. Interview on 11/17/23 at approximately 9:00 a.m. with Staff C (Administrator in Training) confirmed that there was not a physician referral for Resident #2 for hospice services and no signed consent from the resident or resident's representative for the release of medical records to the hospice. Further interview with Staff C revealed that he/she released a copy of Resident #2's medication list to the hospice facility for review. Review on 11/17/23 of the facility policy titled, Confidentiality of Information, Revision Date 10/2017 revealed: .1. The facility will safeguard all resident records, whether medical, financial, or social in nature, to protect the confidentiality of the information. 2. Access to resident medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 9 citations
- Potential for harm · D2023-11-17 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, it was determined that the facility failed to develop and implement a comprehensive care plan for 2 of 53 residents reviewed for care plans (Resident Identifiers are #35 and #36). Findings include: Resident #36 Interview on 11/14/23 at 11:14 a.m. with Staff K (Registered Nurse (RN)) revealed that Resident #36 had inappropriate sexual behavior towards other residents. Review on 11/16/23 of Resident #36's behavior notes from 5/1/23 through 11/13/23 revealed that Resident #36 had a behavior problem of hypersexuality towards staff and residents and being intrusive with residents on 11/13/23, 11/7/23, 10/29/23, 9/21/23, 8/8/23, 8/6/23, 7/30/23, 7/21/23, 7/16/23, 7/14/23, 7/12/23, 7/11/23, 7/10/23, 7/3/23, 6/29/23, 6/27/23, 6/22/23, 6/6/23 and 6/5/23. Review on 11/16/23 of Resident #36's psych nursing home visit note dated 8/3/23 and 8/17/23 revealed that Resident #36 was seen due to increased hypersexual behaviors. Review on 11/16/23 of Resident #36's comprehensive care plan revealed that there was no focus, goals, or interventions in place for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-17 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined that the facility failed to follow physician orders for 1 of 5 residents reviewed for unnecessary medications in a final sample of 23 residents (Resident Identifier is #40). Findings include: Standards: [NAME], [NAME] A., and [NAME]. Fundamentals of Nursing. 7th ed. St. Louis, Missouri: Mosby Elsevier, 2009. Page 336- Physicians' Orders The physician is responsible for directing medical treatment. Nurses follow physician's orders unless they believe the orders are in error or harm clients. Therefore you need to assess all orders, and if you find one to be erroneous or harmful, further clarification from the physician is necessary . Review on 11/14/23 of Resident #40's October 2023 and November 2023 Medication Administration Record (MAR) revealed the following physician's order: Isosorbide Mononitrate ER [extended release] Oral Tablet Extended Release 24 hour 30 mg [milligram] Give 1 tablet by mouth one time a day related to essential [Primary] hypertension,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined that the facility failed to ensure that a resident with pressure ulcers had documentation of weekly assessments that contained measurements and descriptions of the pressure ulcers for 1 out of 1 resident reviewed for pressure ulcers in a final sample of 23 residents (Resident identifier is #12). Findings include: Review on 11/17/23 of Resident #12's Wound Notes revealed the following: Right heel 5/18/23 Resident #12 developed a Deep Tissue Injury (DTI) to right heel. Wound measurements and descriptions were completed on the following dates: 5/18/23, 5/26/23, 6/26/23, 7/4/23, 7/11/23, 7/17/23, 7/31/23, 8/14/23, 8/16/23, 8/24/23, 8/28/23, 9/2/23, 9/10/23, 9/23/23, 10/2/23, 10/8/23, 10/9/23, 10/14/23, 11/2/23, and 11/5/23. Outer aspect of the right foot 9/1/23 Resident #12 developed a reddened pressure area to right outer aspect of right foot. Wound measurements and descriptions were completed on the following dates: 9/2/23, 9/10/23, 9/23/23, 10/8/23, 10/14/23, and 11/5/23. Right buttocks 10/7/23 Resident #12 developed a pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-17 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined that the facility failed to provide services to a resident with a limited range of motion for 1 of 1 resident reviewed for position/mobility in a final sample of 23 residents (Resident identifier is #20). Findings include: Observation on 11/14/23 at approximately 11:00 a.m. of Resident #20's left hand appeared that his/her hand was contracted. Observation on 11/15/23 at approximately 1:00 p.m. of Resident #20's left hand appeared that his/her hand was contracted. Review on 11/15/23 of Resident #20's medical record revealed that there were no physician orders for a splint for Resident #20's left hand. Review on 11/15/23 of Resident #20's care plans revealed the following: Status Post Chronic Physical Disability L [left] side weakness post CVA [cerebral vascular accident], further review of Resident #20's care plan revealed that there was no mention of Resident #20 requiring a splint for his/her left hand to prevent further contracture. Review on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-17 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined that the facility failed to identify indicators of trauma in order to provide trauma informed care for 1 out of 5 residents reviewed for behavioral/emotional in a final sample of 23 residents (Resident identifier is #24). Findings include: Review on 11/16/23 of Resident #24's Psychiarty Nursing Home Visit, dated 7/6/23 revealed: .Social History .Previous Occupational History: nurse . Lost license d/t [due to] narcotic abuse. Disabled d/t back pain and psych Substance Use .Type-opiates . previously incarcerated, . incarcerated from 2003-2007 Review on 11/16/23 of Social Service Assessment, dated 8/30/23 revealed no history of trauma identified. Interview on 11/17/23 at approximately 9:00 a.m. with Staff C (Administrator in Training) and Staff D (Activities Director) both revealed they began doing the assessments in July of 2023 and they were not aware that Resident #24 had a history of trauma. Staff C and D also revealed that they have had no specialized training or experience to screen for a history of trauma or triggers of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-17 · tag F0710 — isolatedObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined that the facility failed to ensure that the physician was involved in a resident's referral to hospice on 1 of 3 residents reviewed for hospice in a final sample of 23 residents (Resident identifier is #2). Findings include: Review on 11/14/23 of the facility matrix revealed that Resident #2 was receiving hospice services. Review on 11/14/23 of Resident #2's medical record revealed that he/she was admitted to receive hospice services on 11/4/23. Further review of Resident #2's medical record revealed that there was no physician's referral/order obtained for a hospice evaluation. Interview on 11/17/23 at approximately 9:00 a.m. with Staff C (Administrator in Training) confirmed that there was no referral/order for Resident #2 to be evaluated by hospice.
- Potential for harm · D2023-11-17 · tag F0839 — isolatedEmploy staff that are licensed, certified, or registered in accordance with state laws.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined that the facility failed to ensure that staff had the training or experience necessary to identify residents with a history of trauma in order for residents to receive trauma informed care for 1 of 5 residents reviewed for behavioral/emotional in a final sample of 23 residents (Resident identifier is #24). Findings include: Review on 11/14/23 of the facility matrix revealed that Resident #24 was not identified as having history of trauma. Review on 11/16/23 of Resident #24's Psych Nursing Home Visit, dated 7/6/23 revealed: .Social History .Previous Occupational History: nurse. Lost license d/t [due to] narcotic abuse. Disabled d/t back pain and psych Substance Use .Type-opiates . previously incarcerated, . incarcerated from 2003-2007 Review on 11/16/23 of Social Service Assessment, dated 8/30/23 revealed no history of trauma identified. Interview on 11/17/23 at approximately 9:00 a.m. with Staff D (Activities Director) revealed that he/she completed the Social Service Assessment, dated 8/30/23, for Resident #24 and had not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2026-01-08 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined that the facility failed to provide the resident and/or resident's representative a Notice of Medicare Non-Coverage (NOMNC) form CMS-10123 for 3 of 3 residents reviewed for Beneficiary Notification. (Resident identifiers are #3, #31, and #51).Findings include:Resident #3 Review on 1/7/26 of the Beneficiary Notice-Residents Discharge Within the Last Six Months form, completed by the facility, revealed that Resident # 3's last covered day of Medicare Part A Services was on 7/31/25 and she/he remained in the facility with days remaining. Review on 1/7/26 of Resident #3's SNF (Skilled Nursing Facility) Beneficiary Notification Review for Residents who Received Medicare Part A Services, form CMS-20052, revealed that Resident #3 was not provided with the NOMNC form CMS-10123. Resident #31 Review on 1/7/26 of the Beneficiary Notice-Residents Discharge Within the Last Six Months form, completed by the facility, revealed that Resident # 31's last covered day of Medicare Part A Services was on 7/9/25 and she/he remained in the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-12-10 · tag F0851 — patternElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined that the facility failed to submit complete and accurate data for Payroll Based Journal for Fiscal Year Quarter 4 (July 1, 2024 - September 30, 2024). Findings include: Review on 12/10/24 of the Payroll Based Journal (PBJ) Staffing Data [NAME] Report for Fiscal Year Quarter 4 2024 revealed that the facility failed to have Registered Nurse hours on the following dates: 7/1-7/13, 7/18-7/27, 8/9-8/18, 8/24, 8/25, 8/29-8/31, 9/4-9/6, 9/12-9/14, 9/22, 9/24, 9/25, 9/29, and 9/30. Further review revealed that the facility failed to have Licensed Nursing coverage 24 hours a day on the following dates: 7/1-7/31, 8/1-8/26, 8/29-8/31, 9/1-9/30. Interview on 12/10/24 at approximately 9:00 a.m. with Staff A (Administrator) confirmed that the PBJ file was submitted timely but was rejected for invalid format. Review on 12/10/24 of Centers for Medicare & Medicaid Services (CMS) Electronic Staffing Data Submission Payroll-Based Journal Long-Term Care Facility Policy Manual, Version 2.6, effective date June 2022, revealed: .Accuracy: Staffing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$45,227 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $45,227 — penalty dated 2023-11-17
- Medicare payment denial — starting 2023-12-21 for 14 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MORRISON HOSPITAL ASSOCIATION | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 12/19/1966 |
| SERVICE CREDIT UNION | Organization | 5% OR GREATER MORTGAGE INTEREST | — | since 10/20/2016 |
| BEATTIE, BRIAN | Individual | CORPORATE DIRECTOR | — | since 01/01/2024 |
| CASSADY, DAPHNE | Individual | CORPORATE DIRECTOR | — | since 12/01/2021 |
| DUBREUIL, TAMMY | Individual | CORPORATE DIRECTOR | — | since 03/01/2023 |
| FOGG, BRIAN | Individual | CORPORATE DIRECTOR | — | since 12/01/2023 |
| KOPP, KEITH | Individual | CORPORATE DIRECTOR | — | since 06/30/2022 |
| MUELLO, WENDY | Individual | CORPORATE DIRECTOR | — | since 01/01/2021 |
| PITTS, CELESTE | Individual | CORPORATE DIRECTOR | — | since 05/31/2023 |
| ROCHEFORT, RICHARD | Individual | CORPORATE DIRECTOR | — | since 06/01/2021 |
| FISH, JENNIFER | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/25/2024 |
| LYNCH, SHANNON | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/01/2021 |
| FORD, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/02/2025 |
| HAZARD, ELIZABETH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2025 |
| LEBRUN, TRAVIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 07/01/2023 |
CMS files one row per role, so the 20 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Hampshire Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 305094. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.