Dwellside Care And Rehab
3025 Chapel Avenue West, Cherry Hill, NJ 08002 · For profit - Limited Liability company · 162 certified beds · (856) 675-3000 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0567, F0569)
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $154,466 in federal fines (most recent 2025-09-23)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (68%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 10.3% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.3% | 4.6% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.6% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.6% | 0.8% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 16.6% | 12.1% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.7% | 2.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 9.4% | 8.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 38.9% | 18.8% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 97.7% | 97.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.3% | 5.4% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 30.7% | 15.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.6% | 12.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 80.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 39.8% | 24.9% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.0% | 8.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.99 | 2.07 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.51 | 1.11 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
37.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 113 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 78.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 70 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 19% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 37.8%CMS range 28.4–47.8 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.6%CMS range 8.2–15.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 78.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 58.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 51.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 92.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.6%CMS range 6.4–13.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.29 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 162 beds and averages 143.7 residents a day — about 89% occupied, or roughly 18 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.476 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.20 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.27 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.08 hrs/resident/day on weekends vs 3.64 on weekdays — 15% thinner on weekends. RN hours go from 0.24 to 0.10 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 68% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
45 citations, most serious first. The 14 most serious are shown; the remaining 31 are one tap away and print in full.
- Immediate jeopardy · J2025-09-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
COMPLAINT #: 2599447Based on observation, interviews, review of medical records, and review of other pertinent facility documents on 9/10/2025, 9/11/2025, 9/18/2025, and 9/23/2025, it was determined that the facility failed to provide adequate supervision of a severely cognitively impaired resident (Resident #2) with a known history of exit seeking behaviors and documented history of previous attempts to elope from their unit; who eloped form the facility on 8/23/2025. The deficient practice was identified for 1 of 3 residents reviewed (Resident #2).A review of facility record revealed that on 8/23/2025 at approximately 8:15 AM, Resident #2 eloped from the facility while wearing a Wander Guard (WG; alarmed security bracelet) through an alarmed second floor elevator, down to the first floor, and exited the building through the employee entrance door on the first floor. A review of facility document revealed that the Certified Nursing Aide (CNA #3) observed the resident as they exited the building through an employee entrance door as CNA #3 was entering the facility through the same…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-02-27 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY NJ00176090, NJ00175919, NJ00171909, NJ00169026, NJ00165303, NJ00181236, NJ00179553, NJ00179421, NJ00175629, NJ00177976, NJ00183043, NJ00167029, NJ00165390, NJ00165211, NJ00164234, NJ00181173, NJ00183473, N00183733. Based on observations, interviews, record reviews, and facility policy review, the facility failed to ensure three residents (Resident (R)21, R22, and R24) were free from physical abuse by R20 out of a total sample of 32 residents. Due to the vulnerable nature of the nursing home population, the potential for serious injury or serious physical or psychosocial impairment from being physically abused by R20 existed, and the likeliness of R20 hitting another resident in the facility was high and required immediate action to prevent further events of physical abuse by R20. In addition, R20 physically assaulted three staff members Certified Nursing Assistant (CNA)4, Licensed Practical Nurse (LPN)16, and LPN1). The facility's Administrator and Regional Director of Nursing (DON) were informed on 02/26/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-02-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to monitor and assess a resident's skin around a cast and notify the physician timely when necrotic skin was found around the cast for one of one (Resident (R)14) reviewed for timely monitoring and assessments of 32 sampled residents. This failure resulted in harm when R14 was sent to the hospital, surgery was required, and a maggot infestation was found under the cast. Findings include: Review of R14's undated Face Sheet located under the Profile tab in the electronic medical record (EMR) revealed that R14 had been admitted to the facility initially on 10/14/22 with the diagnosis of dementia and diabetes mellitus. The resident passed away at the facility on 01/25/25. Review of R14's quarterly Minimum Data Set (MDS) located under the MDS tab in the EMR with an Assessment Reference Date (ARD) of 04/17/23 revealed that he/she had a Brief Interview for Mental Status (BIMS) score of two out of 15, which indicated he/she was severely cognitively impaired.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · H2023-04-20 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of pertinent facility documentation it was determined that the facility failed to administer a physician ordered scheduled pain medication to a resident who was verbalizing pain at a level of ten (10) out of ten. This deficient practice was identified for one (1) of one residents, (Resident #35) reviewed for pain management and was evidenced by the following: Refer to F684E On 04/06/23 at 12:35 PM, Surveyor #1 observed Surveyor #2 talking to Resident #35 at the end of the hallway on the [NAME] unit. Surveyor #1 overheard the resident tell Surveyor #2 that he/she had not received any of his/her medications that day and their shoulders were in pain. At that time, Surveyor #1 observed Surveyor #2 walk toward the Licensed Practical Nurse/Acting Unit Managers (LPN/AUM) office to notify the facility staff member that Resident #35 was requesting his/her medications. On 04/06/23 at 12:36 PM, Surveyor #1 walked down the end of the hallway toward Resident #35 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-06 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
COMPLAINT #259311 Based on interview, review of medical records and other pertinent facility documentation on 1/6/26, it was determined that the facility failed to maintain an accurate and complete medical record in accordance with acceptable professional standards of practice. This deficient practice was identified for 1 of 4 residents reviewed (Resident #1) and was evidenced by the following:During an interview on 1/6/26, at 12:24 PM, Resident #1 stated that there was a time in August when they ran out of morphine and that the facility did not refill the medication timely. The resident further stated that they received Oxycodone and Percocet as substitute during the period when the morphine was not available. A review of the admission Record revealed that Resident #1 was admitted to the facility with diagnoses that included but were not limited to: osteoarthritis of the knee, spinal stenosis, abnormalities of gait, major depressive disorder, and anxiety. The comprehensive Minimum Data Set (MDS), an assessment tool, dated 12/15/25, revealed a Brief Interview of Mental Status (BIMS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-19 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility documents, it was determined that the facility failed to: a.) maintain one resident bathroom in good condition, b.) ensure that bath towels and wash cloths were readily available in sufficient quantities for resident care needs, and c.) maintain the resident's environment, equipment and living areas in a safe, sanitary, and homelike manner. This deficient practice was identified for 1 unsampled resident's bathroom (Resident room [ROOM NUMBER]), 1 of 1 resident (Resident #47) observed for pressure ulcer/injury, and 2 of 3 residents (Residents #26 and #78) observed for tube feeding, and was evidenced by the following: 1.) On 5/14/25 at approximately 9:26 AM, Surveyor #1 observed inside Resident room [ROOM NUMBER]'s bathroom that the wallpaper was loose and lifting apart form the wallboard. Further inspection identified an approximately 18 inch by 22 inch section of wallboard (where the wallpaper was lifted) with a black substance adhered to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-19 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
2.) On 5/14/25 at 1:33 PM, the surveyor observed Resident #2 awake and alert in his/her room. The resident was not displaying any behaviors. The surveyor reviewed the medical record for Resident #2. A review of the admission Record, an admission summary, revealed the resident had diagnoses which included, but were not limited to: dementia, major depressive disorder, and post-traumatic stress disorder (PTSD). A review of the resident's quarterly MDS, an assessment tool used to facilitate the management of care, dated 4/22/25, included the resident had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated the resident's cognition was intact. Further review of the MDS revealed the resident received an antidepressant and antianxiety medication within the last seven days of the assessment. A review of the resident's individual comprehensive care plan (ICCP) included a focus area, dated 10/14/24, that the resident had experienced a past trauma. Interventions included: monitor and report any changes to mood, behavior, sleep appetite and/or cognition. Further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-19 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of facility documents, it was determined that the facility failed to notify the physician of a resident's elevated blood pressure for 1 of 28 sampled residents (Resident #13). This deficient practice was evidenced by the following: The surveyor reviewed the medical record for Resident #13. A review of the admission Record, an admission summary, revealed the resident had diagnoses which included, but were not limited to, essential hypertension (high blood pressure), and unspecified dementia. A review of the comprehensive Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 3/23/25, included the resident had a Brief Interview for Mental Status (BIMS) score of 3 out of 15 which indicated the resident's cognition was severely impaired. A review of the individual comprehensive care plan (ICCP) included a focus, dated 5/15/25, that the resident had hypertension related to lifestyle, poor diet, and stroke. Interventions included: Give anti-hypertensive medications (medications that lower blood pressure) as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-19 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of facility documents, it was determined that the facility failed to notify the physician of a physician's order that was pending a physician's signature which resulted in five missed doses of an anti-hypertensive medication for 1 of 4 residents (Resident #13) observed during the medication administration pass. This deficient practice was evidenced by the following: On 5/15/25 at 8:12 AM, the surveyor observed Licensed Practical Nurse (LPN) #4 prepare medications for Resident #13. As the LPN was reviewing the physician's orders (PO) to dispense the resident's medications, the surveyor observed a PO for Metoprolol Succinate (an anti-hypertensive medication which is used to lower blood pressure) which had an alert of Pending Order Signature and the PO would not allow the LPN to administer the medication. When the LPN administered the resident's scheduled medications, the surveyor observed the resident was sitting on the side of the bed, had no complaints, and was not in distress. The surveyor reviewed the medical record for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-19 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
REPEAT DEFICIENCY Based on observation, interview, record review, and review of other facility documentation, it was determined that the facility failed to properly secure medication within the medication cart for 1 of 2 nurses observed during the medication administration pass. This deficient practice was evidenced by the following: On 5/15/25 at 8:12 AM, the surveyor observed Licensed Practical Nurse (LPN) #4 prepare medications for Resident #13, which included two medicated eye drops: Cosopt and Brimonidine Tartrate. The LPN then locked the medication cart and took the PO (by mouth) medications into the resident's room, but left the medicated eye drops on top of the medication cart while the cart was left unattended. At 8:29 AM, after administering the PO medications, the LPN unlocked the medication cart, used alcohol-based hand rub, put on gloves, and retrieved the Cosopt eye drops from the top of the medication cart. The LPN left the Brimonidine Tartrate eye drops on top of the medication cart and the medication cart unlocked when she re-entered the resident's room. At 8:32 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-19 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and review of facility documents, it was determined that the facility failed to handle potentially hazardous foods and maintain sanitation in a safe consistent manner. This deficient practice was evidenced by the following: On 5/13/25 from 9:41 AM until 10:52 AM, the surveyor observed the following in the presence of the Food Service Director (FSD): 1.) In the walk-in refrigerator, on the second shelf from the top of a four-tiered wired rack, there was an opened and undated container of cranberry juice. The FSD stated that it should not have been in there and discarded the cranberry juice 2.) In the galley of the kitchen, the bottom aspect of the oven was heavily soiled with a thick, black substance. The FSD stated that it was cleaned recently and regularly. On 5/14/25 between 12:19 PM and 12:35 PM, the surveyor observed the following in the B-Wing Nursing Unit Pantry in the presence of Licensed Practical Nurse (LPN) #6 and Licensed Practical Nurse/Unit Manager (LPN/UM) #2: 3.)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-19 · tag F0850 — failed to provide social-work services — patternHire a qualified full-time social worker in a facility with more than 120 beds.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and review of facility documentation, it was determined that the facility failed to employ a full time Social Worker (SW) from 3/24/25 to 5/19/25. This deficient practice was evidenced by the following: On 5/14/25 at 12:41 PM, the surveyor interviewed the Licensed Nursing Home Administrator (LNHA) who stated the full time Social Worker (SW) was on a leave of absence. When asked who was filling in for the full time SW, he stated they had a part time SW. On 5/16/25 at 9:33 AM, the surveyor interviewed the Receptionist who stated the full time SW was out on leave, and they had a part time SW who handled all of the social service related concerns. On 5/16/25 at 12:07 PM, the surveyor interviewed the part time SW who stated her role was very limited and she was just the assistant. She stated that for certain issues she redirected the resident and/or the resident's representative to the Director of Social Services (DSS), the LNHA, or the Director of Admissions. When asked who was filling in for the DSS in her absence, the SW stated she was trying to do the things that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-19 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and review of other pertinent facility documentation, it was determined that the facility failed to implement the antibiotic stewardship program, including ongoing monitoring and use of surveillance criteria when antibiotics were being prescribed. This deficient practice was identified for 10 of the 10 months reviewed and evidenced by the following: On 5/16/25 at 10:47 AM, the surveyor interviewed the Infection Preventionist (IP) and reviewed the the facility's Antibiotic Stewardship Program (efforts to ensure that antibiotics are used only when necessary and appropriate). The IP stated that she completed the facility's Infection Tracking Worksheet (clinical and laboratory findings used to define and track infections) for each resident when an antibiotic was prescribed to ensure that the resident met the criteria for antibiotic usage. At that time, the surveyor reviewed the Infection Control Binder which included the following: A review of the Order Listing Report (OLR - which includes a list of residents receiving antibiotics) with the order date range from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-19 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and review of facility documents, it was determined that the facility failed to ensure that residents who maintained a Personal Needs Account (PNA) received a written notification that their account approached the limit that could jeopardize a resident's eligibility for Medicaid or Supplemental Security Income (SSI). This deficient practice was identified for 2 of 94 residents (Resident #28 and #51) who maintained a Personal Needs Accounts at the facility and was evidenced by: On 5/13/25 at 1:10 PM, the Licensed Nursing Home Administrator (LNHA) provided the surveyor with the PNA balances. A review of the Funds Balance Report, dated 5/6/25, included a list of 94 active resident names with a total balance of $45,057.40. There were two (2) residents (Residents #28 and #51) listed with PNA funds that ranged from $1,835.38 to $1,868.83. On 5/14/25 at 12:39 PM, the surveyor interviewed the LNHA who stated that the Business Office informed him of the PNA balances and if the account needed to be spent down to prevent reaching the limit that could jeopardize a resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 31 citations
- Potential for harm · D2025-05-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of facility documents, it was determined that the facility failed to report an allegation of staff-to-resident verbal abuse to the New Jersey Department of Health (NJDOH) within two hours of the allegation being made for 1 of 2 residents (Resident #4) reviewed for abuse. This deficient practice was evidenced by the following: On 5/14/25 at 9:01 AM, the surveyor observed Resident #4 seated in the wheelchair at the nurse's station. The resident stated that he/she wanted to leave the facility. The resident further stated that a nurse called him/her a bitch yesterday. When the surveyor asked the resident who said that, the resident pointed to a nurse who walked past the nursing station in blue scrubs. The resident was unable to state the nurse's name or to give any further details. The resident then pointed to the accused nurse a second time and stated, That's her. The surveyor reviewed the medical record for Resident #4. A review of the admission Record, an admission summary, revealed the resident had diagnoses which included, but were not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-19 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of pertinent facility documents it was determined that the facility failed to code the Minimum Data Set (MDS), an assessment tool used to facilitate the management of care for all residents, accurately. This deficient practice was identified for 1 of 28 residents reviewed for MDS (Resident #69), and was evidenced by the following: On 5/13/25 at 9:52 AM, during entrance conference with the Licensed Nursing Home Administrator (LNHA) and the Director of Nursing (DON), the surveyor requested a list of residents who smoke. On 5/13/25 at 10:33 AM, during the initial tour, Licensed Practical Nurse/Unit Manager (LPN/UM) #3 identified Resident #69 as a smoker. On 5/13/25 at 10:51 AM, during the initial tour, the surveyor observed Resident #69 sitting in a wheelchair in their room resting with their eyes closed. On 5/13/25 at 2:05 PM, the surveyor reviewed the medical record for Resident #69. A review of the admission Record, an admission summary, revealed the resident had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-19 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of pertinent documents, it was determined that the facility failed to develop and implement a baseline care plan within 48 hours of admission to include a resident's code status for 1 of 1 resident (Resident #142) reviewed for death. This deficient practice was evidenced by the following: On 5/13/25 at 12:49 PM, the surveyor reviewed the medical record for Resident #142. A review of the admission Record, an admission summary, revealed the resident had diagnoses which included, but were not limited to, dementia, chronic kidney disease, and adult failure to thrive. A review of the Baseline Care Plan, dated 2/28/25, revealed the Code Status was left blank. A review of the Universal Transfer Form, dated 2/28/25, include a Code Status of Do Not Resuscitate (DNR). A review of the Social Service Assessment, dated 3/3/25, included a Code Status of DNR. On 5/16/25 at 9:03 AM, the surveyor interviewed Licensed Practical Nurse/Unit Manager (LPN/UM) #3 who stated the facility had 48 hours to complete the baseline care plan. When asked if the code…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of facility documents, it was determined that the facility failed to develop an individual comprehensive care plan to include a resident's fall risk for 1 of 4 residents (Resident # 12) reviewed for accidents. This deficient practice was evidenced by the following: On 5/14/25 at 12:46 PM, the surveyor observed Resident #12 being fed by staff in the day room. The surveyor reviewed the medical record for Resident #12. A review of the admission Record, an admission summary, revealed the resident had diagnoses which included, but were not limited to, dementia, muscle weakness, and difficulty in walking. A review of the comprehensive Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 3/1/25, included the resident had a Brief Interview for Mental Status (BIMS) score of 1 out of 15, which indicated the resident's cognition was severely impaired. Further review of the MDS revealed the resident had one fall with injury since the prior assessment. A review of the individual comprehensive care plan (ICCP),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-19 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of facility documents, it was determined that the facility failed to obtain a physician's order for a resident's code status (medical instructions regarding resuscitation and other lifesaving measures in the event of a medical emergency) for 1 of 1 resident reviewed (Resident #142) for death. This deficient practice was evidenced by the following: On [DATE] at 12:49 PM, the surveyor reviewed the medical record for Resident #142. A review of the admission Record, an admission summary, revealed the resident had diagnoses which included, but was not limited to, dementia, chronic kidney disease, and adult failure to thrive. A review of the Order Summary Report (OSR) as of [DATE], did not include a physician's order (PO) for the resident's code status. A review of the Baseline Care Plan, dated [DATE], revealed the Code Status section was left blank. A review of the Universal Transfer Form (UTF), dated [DATE], included a Code Status of Do Not Resuscitate (DNR). A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-19 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, record review, and review of pertinent facility documentation, it was determined that the facility failed to obtain, record, and monitor weights on admission, readmission, and weekly in accordance with professional standards of practice. This deficient practice was identified for 2 of 3 residents (Resident #20 and Resident #48) reviewed for nutrition and was evidenced by the following: 1.) On 5/13/25 at 10:01 AM, the surveyor observed Resident #20 awake and alert sitting in a wheelchair in the lounge. On 5/14/25 at 9:18 AM, the surveyor observed Resident #20 during breakfast, but the resident refused to eat. The resident had a split plate, built-up angled utensils, nectar thickened liquids, and a fortified frozen supplemental dessert on his/her tray. On 5/14/25 at 1:15 PM, the surveyor observed Resident #20 during lunch. Resident #20 was seated in a wheelchair with a clothing protector eating lunch with built-up utensils and drinking thickened liquids out of a cup. The surveyor reviewed the medical record for Resident #20. A review of the admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-19 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
3.) On 5/13/25 at 10:27 AM, during the initial tour of the B Unit, the surveyor observed Resident #79 awake, alert, and lying in bed. Resident #79 stated that his/her medications were always late, usually about an hour and a half late. Resident #79 further stated I did not get my morning medications yet. On 5/13/25 at 1:06 PM, the surveyor reviewed the medical record for Resident #79. A review of the admission Record, an admission summary, revealed the resident had diagnoses which included, but were not limited to: metabolic encephalopathy (a change in how your brain works due to an underlying condition), depression, Type 2 Diabetes, Non -Hodgkin's Lymphoma (a type of blood cancer), anxiety, and chronic pain. A review of the resident's comprehensive Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 2/21/25, included the resident had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated the resident's cognition was intact. Further review of the MDS revealed the resident took the following high-risk medications:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-19 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Complaint #: NJ184692 Based on observation, interview, record review, and other facility documents, it was determined that the facility failed to ensure that resident's preferences were accurately identified and implemented for 2 of 5 residents (Resident #111 and Resident #128) reviewed for food and dining services. This deficient practice was evidenced by the following: 1.) On 5/14/25 at 9:12 AM, the surveyor observed Resident #128 lying in bed with their meal tray in front of them. The resident's meal ticket indicated that the resident was on a liberalized diabetic diet with no pork, beef, or fish, and included that the resident received regular skim milk six (6) ounces (oz). The surveyor observed the meal tray and noted that the resident had received whole milk instead of skim milk. On 5/15/25 at 12:44 PM, the surveyor observed Resident #128 seated in the wheelchair in the dining room with their meal tray in front of them. The resident stated that he/she received everything that was requested except for skim milk. The resident stated that he/she received whole milk again, and not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-19 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and review of facility documents, it was determined that the facility failed to properly dispose of waste in and around the trash compactor in order to maintain a safe, and sanitary environment. This deficient practice was evidenced by the following: On 5/13/25 at 10:46 AM, in the presence of the Food Service Director (FSD) the surveyor observed that there were three cigar tips and an empty pack of cigars outside of the trash compactor on the loading dock. The FSD stated that staff cleaned the area around the trash compactor three times daily. When the surveyor asked if staff were permitted to smoke on the loading dock, the FSD stated that smoking was not permitted. The FSD stated the cigar packaging and cigar tips may have blown from trash onto the ground. The surveyor also observed that there was a surgical mask, two pair of disposable gloves, and a coffee cup on the ground. The FSD stated that those items were usually placed in the trash can after use. The surveyor also observed that there were two No Smoking signs in the immediate vicinity. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-19 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review other facility documentation, it was determined that the facility failed to ensure residents' records were kept confidential for 1 of 4 residents (Resident #13) observed during the medication administration pass. This deficient practice was evidenced by the following: On 5/15/25 at 8:12 AM, the surveyor observed Licensed Practical Nurse (LPN) #4 prepare medications for Resident #13. When the LPN left the medication cart to administer the resident's medications, she did not put up a privacy screen to cover the resident's information displayed on the laptop. On 5/15/25 at 8:49 AM, the surveyor interviewed LPN #4 who stated that she should have put the privacy screen up on her laptop when leaving the medication cart to protect the resident's private information. On 5/16/25 at 9:41 AM, the surveyor interviewed Licensed Practical Nurse/Unit Manager (LPN/UM) #1 who stated the nurse should put the privacy screen up on the laptop when leaving the medication cart to ensure all resident information was not accessible. On 5/16/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility documents, it was determined that the facility failed to adhere to proper infection control practices during the provision of a wound treatment. This deficient practice was identified for 1 of 2 residents (Resident #47) reviewed for Pressure Ulcer/Injury and was evidenced by the following: Refer to F584 On 5/14/25 at 9:44 AM, the surveyor observed Resident #47 lying in bed awake. The resident stated that he/she had a Stage 3 (three) pressure ulcer (a deep wound with full-thickness skin loss with no exposed bone, tendon, or muscle) that developed in the hospital on 4/6/25. The resident stated that Licensed Practical Nurse (LPN) #1 changed the dressing the day prior. The resident agreed to allow the surveyor to observe his/her next scheduled wound treatment. The surveyor reviewed the medical record for Resident #47. A review of the admission Record, an admission summary, revealed the resident had diagnoses which included, but were not limited…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-27 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the facility failed to ensure the environment was clean, sanitary, and homelike for four out of 11 sampled residents (Resident (R)4, R17, R18, R27) who resided on the second floor ([NAME] unit). Specifically, the only shower room on the second floor ([NAME] unit) and common area floors on the second floor were unclean. Additionally, food carts with partially eaten meals from the previous day were observed in the hallway on the first floor. Findings include: Review of the facility's Homelike Environment policy dated August 2024 revealed, Residents are provided with a safe clean, comfortable and homelike environment . The facility staff and management maximizes, to the extent possible, the characteristics of the facility that reflect a personalized, homelike setting. These characteristics include: Clean, sanitary, and orderly environment . 1. Residents residing on the second-floor reported concerns about cleanliness and the condition of the shower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-27 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, review of Resident Council Meeting Minutes, and policy review, the facility failed to provide palatable food to eight out of 32 sampled residents (Residents (R)4, R17, R18, R26, R1, R28, R6, and R30). Additionally, there were complaints from Resident Council Meetings without responses. The food was not at an appetizing temperature when residents received their meals, the food was bland, food was not prepared appropriately, and condiments were not available or served. This created the potential for weight loss and resident dissatisfaction. Findings include: Review of the facility's undated Food Preparation Guidelines policy revealed, It is the policy of this facility to prepare foods in a manner to preserve or enhance a resident's nutrition and hydration status . Food palatability refers to the taste and/or flavor of the food. Proper (safe and appetizing) temperature means both appetizing to the resident and minimizing the risk for scalding and burns .Food shall be prepared by methods that conserve nutritive value, flavor and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-27 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to ensure abuse investigations were thoroughly investigated for three out of five investigations reviewed affecting four out of 32 sampled residents (R20, R21, R22, and R24) Specifically, the facility failed to interview the alleged victims, perpetrators, witnesses, and failed to determine whether abuse occurred, the extent, the cause, and failed to ensure complete and thorough documentation was maintained. This created the potential for abuse to occur unchecked. Findings include: Review of the facility's, Abuse, Neglect, and Exploitation policy dated 10/21/24 revealed, It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse . Written procedures for investigations include: . 4. Identifying and interviewing all involved persons, including the alleged victim, alleged perpetrator,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-27 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and review of facility policy, the facility failed to ensure that one of two medication carts on A Hall was secure when staff were not present. This had the potential to affect all residents on that hall who could have accessed the cart. Findings include: Review of the facilities policy titled, Security of Medication Cart, revised August 2024 revealed, medication carts must be secured during medication pass to prevent unauthorized entry. During an observation on 02/26/25 at 6:07 AM revealed a medication cart sitting in the front of the nurse's station outside the hallway down from resident rooms [ROOM NUMBERS] was not locked and the computer screen was also open and upright revealing 14 resident names. There was one certified nurse's aide walking down the hallway. During an interview on 02/26/25 at 6:11 AM Licensed Practical Nurse (LPN) 6 walked up from another hallway and stated she knew the cart was unlocked. She said there were no families visiting or residents up during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-30 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
COMPLAINT #: NJ00167155 Based on interviews, medical record review, and review of other pertinent facility documents on 1/26/24 and 1/30/24, it was determined that the facility failed to initiate a comprehensive person center care plan for a resident with a vaginal infection. The facility also failed to follow its undated policy titled Nursing Documentation. This deficient practice was identified for 1 of 2 residents (Resident #4) reviewed for comprehesive Care Plan (CP) and was evidenced by the following: Review of the Medical Record was as follows: According to the Face Sheet, Resident #4 was admitted to the facility with diagnoses that included but were not limited to: Multiple Sclerosis (a condition that happens when the immune system attacks the brain and spinal cord), neuromuscular dysfunction of bladder (lacking bladder control), and Vaginitis, vulvitis, and vulvovaginitis (vaginal infections). The surveyor reviewed the progress notes (PN) for Resident #4 which revealed: -A Physician PN, dated 08/22/23, at 3:22 P.M., Resident #4 was receiving treatment for: Anogenital…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY COMPLAINT #: NJ00170403 Based on interviews, medical record review, and review of other pertinent facility documents on 1/26/24 and 1/30/24, it was determined that the facility staff failed to consistently document in the Documentation Survey Report (DSR) the Activities of Daily Living (ADL) status and care provided to the resident according to facility policy and protocol for 2 of 2 residents (Resident #4 and Resident #5) reviewed for documentation. This deficient practice was evidenced by the following: 1.) According to the admission Record (AR), Resident #4 was admitted to the facility with diagnoses that included but were not limited to: Multiple Sclerosis (a condition that happens when the immune system attacks the brain and spinal cord), muscle weakness, and epileptic seizures. The Quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 12/04/23, indicated that Resident #4 had a Brief Interview for Mental Status (BIMS) score of 13 out of 15, which indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-30 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
COMPLAINT #: NJ00166293 Based on observation, interview, record review, and other facility documentation on 1/26/24 and 1/30/24, it was determined that the facility failed to submit a specimen to the laboratory in a timely manner. This deficient practice was identified for 1 of 1 resident (Resident #4)reviewed for laboratory services and was evidenced by the following: The surveyor reviewed the medical record for Resident #4. According to the admission Record, Resident #4 was admitted to the facility with diagnoses that included but were not limited to Multiple Sclerosis (is a condition that happens when the immune system attacks the brain and spinal cord), muscle weakness, and epileptic seizures. The Quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 12/04/23, indicated that Resident #4 had a Brief Interview for Mental Status (BIMS) score of 13 out of 15, which indicated that the resident's cognition was intact. The surveyor reviewed Resident #4's Order Summary Report (OSR) for the active orders as of 08/01/23, which reflected that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-30 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Complaint #: NJ00165770 Based on observation, interview, record review, and review of other pertinent facility documentation on 01/26/24 and 01/30/24, it was determined that the facility failed to provide shower care to a resident that was dependent on staff for activities of daily living (ADLs). This deficient practice was identified for 1 of 2 residents (Resident #4) reviewed for showers, and was evidenced by the following: The surveyor reviewed the medical record for Resident #4. According to the admission Record, Resident #4 was admitted to the facility with diagnoses that included but were not limited to Multiple Sclerosis (is a condition that happens when the immune system attacks the brain and spinal cord), muscle weakness, and epileptic seizures. The Quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care dated 12/04/23 revealed that Resident #4 had a Brief Interview for Mental Status (BIMS) score of 13 out of 15, which indicated that the resident's cognition was intact. The MDS also indicated that the resident required substantial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-04-20 · tag F0567 — failed to protect residents' money held by the home — patternHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and review of pertinent facility documentation it was determined the facility failed to follow resident rights for the distribution of funds from a resident's personal needs allowance (PNA). This deficient practice was identified for five (5) of five (5) residents (Resident #30, #47, #56, #72 and #87) who attended a Resident Council (RC) group meeting and was evidenced by the following: On 04/14/23 at 11:04 AM, the surveyor conducted RC with five (5) residents (Resident #30, #47, #56, #72 and #87), who were alert and oriented and regularly attended the RC group meeting. During the RC meeting, five (5) out of five (5) residents had complaints regarding their PNA. They stated that they should not be told several times during the day that there was not enough money for withdrawal. They all stated that the facility should make sure that there was an ample amount of funds at the facility. Resident #87 stated that they were limited to $40.00 a day. Resident #47 stated that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-20 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of pertinent facility documentation it was determined the facility failed to: a.) ensure staff consistently document the urine output from the indwelling urinary catheter drainage bag for, (Resident #41), b.) ensure staff consistently follow a Physician Order (PO) to apply heel booties and offload heels for, (Resident #100), and c.) notify a resident's representative of an injury that occurred at the facility for, (Resident #24). This deficient practice was identified for three (3) of 38 residents reviewed for professional standards of practice related to nursing care. This deficient practice was evidenced by the following: Reference: New Jersey Statutes, Annotated Title 45, Chapter 11. Nursing Board The nurse practice act for the State of New Jersey states; The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual or potential physical and emotional health problems, through such services as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-04-20 · tag F0661 — patternEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review and review of pertinent facility documentation it was determined the facility failed to ensure discharge summaries were documented which included a recapitulation (recap) of the resident's stay and a final summary of the resident's status for five (5) of five (5) residents (Resident #29, #123, #325, #326, and #327) reviewed for discharge. This deficient practice was evidence by the following: 1.) On 04/06/23 at 10:02 AM, during the initial tour, the surveyor observed Resident #29 sitting in his/her wheelchair watching television in their room. Resident #29 stated that he/she might be discharged on Saturday 04/08/23, due to insurance issues but was not completely sure. The surveyor reviewed the electronic medical record (EMR) for Resident #29. A review of the resident's admission Record (AR) reflected that the resident was initially admitted to the facility in September of 2022 and readmitted February of 2023, with diagnoses which included: Hypertension (high blood pressure), type two (2) diabetes mellitus (high blood sugar), end stage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-20 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of pertinent facility documentation it was determined that the facility failed to: a.) ensure a resident who had multiple clinical diagnoses received their medications to treat their clinical diagnoses in accordance with physician prescribed orders consistently over a two month time frame, b.) ensure a resident received their medications in accordance with manufacturer specifications and c.) follow their medication administration policy and procedure. This deficient practice was identified for one (1) of 38 residents, (Resident #35), reviewed for quality of care and was evidenced by the following: Refer to F697H On 04/06/23 at 12:35 PM, Surveyor #1 observed Surveyor #2 talking to Resident #35 at the end of the hallway on the [NAME] unit. Surveyor #1 overheard the resident tell Surveyor #2 that he/she had not received any of his/her medications that day. At that time, Surveyor #1 observed Surveyor #2 walk toward the Licensed Practical Nurse/Acting Unit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-04-20 · tag F0711 — patternEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, medical record review and review of other pertinent facility documentation it was determined that the facility failed to ensure that the physician responsible for supervising the care of residents documented physician visit progress notes at the time of each visit. This deficient practice was identified for seven (7) of sixteen (16) residents reviewed (Resident #6, #13, #29, #31, #57, #72, #225) and one (1) of two (2) physicians reviewed for physician visits and was evidenced by the following: On 04/18/23 at 12:23 PM, the surveyor reviewed physician visits in the electronic medical records for the following residents which revealed the following information: 1.) The admission Record (AR) indicated that Resident #6 was admitted to the facility with the diagnoses which include but was not limited to diabetes mellitus (high blood sugar) and schizoaffective disorder (psychiatric illness). The surveyor reviewed the Physician Visit Progress Note (PVPN) which revealed four (4) visits were documented late. The PVPN reflected the following: -On 12/22/22, there was a PVPN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-20 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and review of facility documentation it was determined that the facility failed to: a.) properly store potentially hazardous foods in a manner intended to prevent the spread of food borne illnesses and b.) maintain equipment and kitchen areas in a manner to prevent microbial growth and cross contamination. This deficient practice was evidenced by the following: On 04/06/23 from 09:34 AM until 10:42 AM, the surveyor toured the kitchen in the presence of the Food Services Director (FSD) and observed the following: 1.) The blue base of the can opener mounted on the counter was observed with brown debris. The FSD acknowledged that it was dirty and stated it should not have been like that. The FSD stated that the can opener got cleaned nightly and that it was missed last night. The FSD then removed the can opener and base from the counter and handed it to the dishwasher to clean. 2.) In the walk-in freezer, on the fourth shelf of a metal rack, there was an opened cardboard box that was marked best before or use by 10/24/22 that contained four (4), 10 pound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-20 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of pertinent facility documentation it was determined that the facility failed to: a.) ensure that an urinary catheter drainage bag was stored in a manner to prevent the spread of infection for a resident, (Resident #63) one (1) of two (2) residents reviewed for urinary catheter care, b.) provide appropriate infection control practices to prevent the spread of infection during one of one wound treatment observation for, (Resident #6) one of two residents reviewed for pressure ulcers, and c.) provide appropriate hand hygiene while passing out food to three unsampled residents during the lunch meal pass observation, observed on one of three (3) resident dining rooms, the [NAME] unit. This deficient practice was evidenced by the following: 1.) On 04/14/23 at 11:29 AM, the surveyor observed Resident #63 lying in bed in his/her room. The surveyor observed that the resident's indwelling urinary catheter bag was attached to the bed frame and the tubing to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review and review of pertinent facility documentation, it was determined that the facility failed to: a.) store respiratory equipment in a manner to prevent infection, b.) create a Care Plan for the use of respiratory equipment for the resident and c.) provide physician orders for the care of the respiratory equipment. This deficient practice was identified for one (1) of one (1) resident, (Resident #57) reviewed for respiratory care and was evidenced by the following: On 04/06/23 at 11:12 AM, the surveyor observed Resident #57 in bed in his/her room. At that time, the surveyor observed that the resident had a Continuous Positive Airway Pressure (CPAP) machine (a treatment option for sleep apnea which provides air pressure just high enough to prevent collapse of the airway) and a CPAP mask on the nightstand next to the resident's bed. The surveyor saw that the CPAP mask was left open to air, uncovered and was in direct contact with the CPAP machine. The surveyor observed that the resident had a nebulizer mask, resting on the nebulizer machine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-20 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review and review of pertinent facility documentation it was determined, that the facility failed to: a.) ensure that medication records were in order and b.) an account of all controlled medications were maintained and reconciled for one (1) resident's, (Resident #43's) controlled medications which was identified during the inspection of medication carts. This deficient practice was observed in 1 of three (3) medication carts inspected and was evidenced by the following: The admission Record indicated that Resident #43 was admitted to the facility with diagnoses which included but was not limited to epilepsy (seizures disorder). The quarterly Minimum Data Set (MDS), an assessment used to facilitate the management of a resident's care) dated 02/18/2023, indicated that the resident had short- and long-term memory deficits and was nonverbal. The MDS further indicated that the resident was unable to be interviewed. The surveyor reviewed the resident's electronic medical record (EMR) for the last six months which revealed the resident did not have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-20 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and review of pertinent facility documentation it was determined that the facility failed to serve hot and cold foods at an acceptable temperature for the residents. This deficient practice was identified for five (5) of five (5) residents who attended a Resident Council (RC) group meeting, and on one (1) of three (3) nursing units, the [NAME] unit, during the lunch meal service on 04/19/23. The deficient practice was evidenced by the following: 1.) On 04/14/23 at 11:04 AM, the surveyor conducted RC with five (5) residents (Resident #30, #47, #56, #72 and #87), who were alert, oriented and regularly attended the RC group meeting. During the RC meeting, 5 out of 5 residents had complaints regarding the temperature of the food. Residents #72 and #87 resided on B wing located on the first floor of the facilty and Residents #30, #47 and #56 resided on the second floor [NAME] unit. They all agreed that the food was cold and told the surveyor that the food was currently only warm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-03-10 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and review of facility documentation it was determined that the facility failed to properly handle and store hazardous foods in a manner that is intended to prevent the spread of food borne illnesses. This deficient practice was observed in the facility kitchen and was evidenced by the following: On 03/02/21 at 09:20 AM, the surveyor toured the kitchen in the presence of the Food Service Director (FSD) and observed the following: 1. The surveyor went to the handwashing station to wash her hands and observed there was not a trash can for the discarded paper towels. The surveyor asked the FSD where to discard the paper towels and he pointed to a trash bin approximately 10 feet across the kitchen. 2. In the main cooking area the surveyor noted large food particles, paper particles and crumbs on the floor under two ovens and under the gas range. During the observation nothing was cooking on the stove and no cook was in the area. 3. A white plastic two-shelf cart with a stainless-steel container on the top shelf. The white cart had dried liquids…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-03-10 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility failed to remove and discard expired medication and medical supplies from medication storage rooms. This deficient practice was observed for 2 of 3 medication storage areas and was evidenced by the following: On [DATE] 10:57 AM, in the presence of staff Licensed Practical Nurse (LPN) the surveyor inspected the medication room on A wing and identified the following expired items: 1. 15 - BD Vacutainers with expiration dates of [DATE] 2. 2 - sterile white top specimen containers with expiration dates of [DATE] 3. 6 - sterile orange top specimen containers with expiration dates of [DATE] 4. 2 - Bactiswab collection and transport system with expiration dates of [DATE] 5. 5 - Vacutainer blood transfer device expiration date [DATE] 6. 79 - 0.9% sodium Chloride flush 5 cc expiration [DATE] On [DATE] at 11:05 AM, in the presence of the Registered Nurse Unit Manager (RN/UM), the surveyor reviewed the expired items in the A Wing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$154,466 in federal fines across 2 penalties.
- $75,595 — penalty dated 2025-09-23
- $78,871 — penalty dated 2025-02-27
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| PBV HERMAN HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 10/22/2021 |
| POPLAR OPCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 7% | since 10/22/2021 |
| RBNT CARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 25% | since 10/22/2021 |
| SJMR, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 39% | since 10/22/2021 |
| YP INVESTORS GROUP, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 29% | since 10/22/2021 |
| FISCHMAN, ISAAC | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 10/22/2021 |
| PHILLIP, ABRAHAM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 10/22/2021 |
| REINER, JOSEF | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 10/22/2021 |
| BRYSON, NATALIE | Individual | W-2 MANAGING EMPLOYEE | — | since 10/22/2021 |
| STERN, SAMUEL | Individual | CORPORATE OFFICER | — | since 10/22/2021 |
CMS files one row per role, so the 11 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.5M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NJ
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Jersey Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 315068. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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